June 2019 Chamber News

Chamber News June 2019

Vol. 54, No. 8

A PUBLICATION OF THE SIOUX FALLS AREA CHAMBER OF COMMERCE

PASSING THE BATON

Planning and executing leadership transitions

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IN THIS ISSUE COVER STORY

Passing the baton

Planning and executing leadership transitions................. 24-31

Chamber News PUBLISHER

Sioux Falls Area Chamber of Commerce

FEATURES

Business community welcomes changes at University Center. . . . 36-37 Firm sought to lead creation of new logo for Sioux Falls. . . . . . . . . . 38 IN THIS ISSUE: Message from the Chair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Events Calendars. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11 Economic Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Faces & Places. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-23 Business Advocacy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32-33 Headlines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34-39 Member Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Ribbon Cuttings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42-43 New Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Member Anniversaries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Five Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

ON THE COVER

Pat Costello and Al Schoeneman stand in the warehouse of Schoeneman’s Building Materials. The two are in the process of gradually transitioning leadership of the company from Schoeneman to Costello.

CHAMBER NEWS AD SALES

For advertising information, call Steven Herman at (605) 351-1960 or email chambernews@siouxfalls.com

CHAMBER NEWS LAYOUT/DESIGN JILL BLOM

CHAMBER NEWS EDITOR

JENNIE DOYEN For editorial information, call: (605) 336-1620 Chamber News is published by the Sioux Falls Area Chamber of Commerce, 200 N. Phillips Ave., Suite 200, Sioux Falls, SD 57104 Postmaster please send address changes to: Sioux Falls Area Chamber of Commerce, PO Box 1425, 200 N. Phillips Ave., Suite 200, Sioux Falls, SD 57101-1425 Phone: (605) 336-1620 • Email: sfacc@siouxfalls.com

CHAMBER MISSION

As the leading Sioux Falls area business advocate, the Sioux Falls Area Chamber of Commerce represents its members by advancing and promoting the economic health and quality of life of the region.

Communicate WITH THE

CHAMBER .com/siouxfallschamber @SFAreaChamber @SFAreaAdvocate Sioux Falls Area Chamber of Commerce

Read online or find archived issues: issuu.com/siouxfallschamber

Thank you to the following members for supporting the Sioux Falls Area Chamber of Commerce by being premium sponsors of the Chamber News magazine.

chambernews.com | Chamber News 3

R E S T O R E YO U R V I S I O N

See life more clearly with LASIK vision corrective surgery at Sanford Health. Our eye specialists use the latest technology to restore your vision at an affordable cost.

CALL (605) 328-9200 TO SCHEDULE YOUR FREE CONSULTATION

Sanford Eye Center & Optical 1621 S. Minnesota Ave., Sioux Falls

MESSAGE FROM THE CHAIR

Message from the Chair Every business with longevity will eventually experience a change in leadership. Wise leaders plan for these transitions. There is no one size fits all method, but we can learn from the experiences of others.

TIM STURDEVANT 2018-19 Chair of the Board

...we can learn from the experiences of others.

I am the third-generation leader of Sturdevant’s Auto Parts. In the mid-1990s, my father, brother and I worked with an outside advisor to evaluate the business and develop a plan for the future. The process included personality assessments and role-playing, along with the financial and structural aspects of the business. The planning was enlightening for all of us, and as a result I chose to begin the buyout process and stepped into a more active leadership role in the company.

The transition in our company was smooth – primarily because we had planned for it. I now find myself getting closer to the tail end of my career and I know it is time to begin planning for the next leadership transition. It is important for the continuity of my business and is in the best interests of my employees as well.

Like a business, the Chamber plans for transitions in our volunteer leadership. As in many not-for-profit organizations, there is a clearly defined path to leadership on our Board of Directors. In our case, a board member first becomes a member of the Chamber’s Executive Committee. Over the course of four years, he or she serves in each role on that committee before becoming Chair of the Board. In the fifth year, the individual moves to the position of Immediate Past Chair – remaining involved and available to support the new Chair through the transition.

It is not only the Chair of the Board, or even the whole Board, who lead the Chamber though. As a member-driven organization, you – the member – have a voice. There are lots of ways to make your voice heard – sign up for our weekly communications, participate on a committee, attend a Chamber event or even simply contact a staff member with your input.

In the near future, the Chamber will invite recommendations for individuals to fill seats on our Board of Directors in the coming year. Please consider which business leaders in your professional network might be a good fit to lead in this manner.

Thank you, members, for keeping our Chamber strong and vibrant!

2018-19 SIOUX FALLS AREA CHAMBER OF COMMERCE LEADERSHIP AND STAFF EXECUTIVE COMMITTEE CHAIR TIM STURDEVANT Sturdevant’s Auto Parts CHAIR-ELECT BOBBI THURY Legacy Law Firm, P.C. VICE CHAIR DAN DOYLE Cutler Law Firm TREASURER ALEX RAMIREZ USA Media TV IMMEDIATE PAST CHAIR STEVE VAN BUSKIRK Van Buskirk Companies PRESIDENT/CEO JASON BALL Chamber of Commerce

EX-OFFICIO KENT ALBERTY Sioux Falls School Board JEAN BENDER Minnehaha County Commission KYLE GROOS Sioux Falls Catholic Schools MAYOR PAUL TENHAKEN City of Sioux Falls DR. BRIAN MAHER Superintendent, Sioux Falls Public School System JIM SCHMIDT Lincoln County Commission

BOARD OF DIRECTORS TOM BIEGLER Regency Hotel Management MARTIN DESLAURIERS UBS Financial Services, Inc. DAVID FLICEK Avera McKennan Hospital & University Health Center PAUL HANSON Sanford Health SHARON HASELHOFF Grand Falls Casino & Golf Resort PAM HOMAN Augustana University CHRIS HOUWMAN Malloy RANDY KNECHT Journey Group LAURIE KNUTSON SCOTT LAWRENCE Lawrence & Schiller, Inc. CHRISTY NICOLAISEN Multi-Cultural Center of Sioux Falls KARLA SANTI Blend Interactive CLAIRE SANTOS Zoup! and Wingstop CURT ZASKE

CHAMBER & CVB STAFF JASON BALL President/CEO THANE BARNIER Web Development & IT Manager MATT BARTHEL CVB Communications Manager JOAN BARTLING Finance & Accounting Director JUSTIN BENTAAS Public Affairs & Research Manager JILL BLOM Graphics & Communications Manager RACHEL CRANE CVB Host City Manager PATRICK DASCHEL CVB Sales Manager ERIN DEWITT CVB Sales Manager JENNIE DOYEN Marketing & Communications Director ANNA ELIASON CVB Sales Manager AMY M. FARR Membership Development Manager JEFF FEJFAR Web Designer

RENAE HANSEN-KRUID Front Office Assistant MARY HUBLOU CVB First Impressions Manager/Project Assistant KAYLA HUIZING Young Professionals Network Manager JAY KALTENBACH CVB Services/Resale Manager ALEXANDRA LeBLANC CVB Sales Director PAT LUND Member Services Manager MIKE LYNCH Forward Sioux Falls Director of Investor Relations DEBORAH McISAAC Membership Director JILL NIEDRINGHAUS CVB Sales Manager KRISTA ORSACK CVB Director of Marketing DEBRA OWEN Public Policy Director KATHIE PUTHOFF CVB Administrative Assistant HOLLY RADER Agri-Business Division Manager EMILY SCHAFFER CVB Creative Development Manager TERI SCHMIDT CVB Executive Director TERESA SCHREIER Public Affairs & Communications Assistant SUSAN SEACHRIS Administrative/Accounting Assistant MARY TIMMER Front Office Assistant JACKIE WENTWORTH CVB Sales Manager VALERIE WILLSON Membership Events Manager

chambernews.com | Chamber News 5

CALENDARS

CHAMBER

Events Calendar

Dates, times and locations are subject to change.

For a current listing of all Chamber events, visit siouxfallschamber.com, read the weekly edition of Quickly, or call (605) 336-1620.

You can register and pay for events online at siouxfallschamber.com.

FEATURED EVENT JUNE MEMBERSHIP

MIXER

& BUSINESS FAIR SPONSORED BY: TUESDAY, JUNE 11 4:30–7 p.m.

Sioux Falls Convention Center, 1201 N. West Ave.

The business fair features more than 30 Chamber members promoting their goods & services.

COMPLIMENTARY HORS D’OEUVRES & CASH BAR $5 ADMISSION OR USE YOUR MIXER PASS

RSVP to vwillson@siouxfalls.com or at siouxfallschamber.com

BUSINESS SENSE

WORKSHOPS

Noon-1 p.m. • $10, bring your own lunch Sioux Falls Area Chamber of Commerce Monday, June 10 • Networking 101: Building Strong Connections Presented by Val Pugsley-Tischler, PUSH Personal Development

Wednesday, June 19 • Emotional Intelligence in Leadership Presented by Lora Mertes, The Good Samaritan Society RSVP to vwillson@siouxfalls.com or at siouxfallschamber.com

JUNE MORNING MINGLE WEDNESDAY, JUNE 19

7:30–9 a.m.

Wellmark Blue Cross & Blue Shield of South Dakota 1601 W. Madison St. DETAILS: Start your day with a fun and energetic morning networking opportunity. Drop in as your schedule permits for a cup of coffee and conversation with other members of the business community.

COST: Free

JULY MEMBERSHIP MIXER TUESDAY, JULY 9

4:30–6:30 p.m.

TSP, Inc., 1112 N. West Ave. DETAILS: Join us for the monthly Mixer, featuring networking, food and refreshments! Sponsored by TSP, Inc. COST: $5 or use your Mixer Pass

JULY MORNING MINGLE THURSDAY, JULY 25

7:30–9 a.m.

Architecture Incorporated, 415 S. Main Ave. DETAILS: Before your day gets too hectic, join the Chamber for a fun

and energetic morning networking opportunity. Drop in as your schedule permits for a cup of coffee and great conversation with other members of the business community.

COST: Free

INSIDE WASHINGTON WITH REPRESENTATIVE DUSTY JOHNSON TUESDAY, JULY 30

11:30 a.m.–1 p.m.

Holiday Inn City Centre, Falls Room, 100 W. 8th St. DETAILS: Hear from U.S. Rep. Dusty Johnson as he shares an update on what’s taking place in Washington D.C. Following his remarks, Johnson will take questions from the audience.

COST: $30 per person, includes lunch RSVP: tschreier@siouxfalls.com or (605) 373-2050

AG APPRECIATION DAY WEDNESDAY, AUGUST 7

11 a.m.–1 p.m.

W.H. Lyon Fairgrounds DETAILS: Celebrate the agriculture industry and enjoy lunch with the farmers and ranchers that make feeding the world their lifestyle!

MORE INFORMATION: hrader@siouxfalls.com or (605) 373-2016

2019 CROSSROADS SUMMIT THURSDAY, AUGUST 15

7:30 a.m.–4:30 p.m.

Sioux Falls Convention Center, 1201 N. West Ave. DETAILS: Challenge your thinking, gain new skills and find your motiva-

tion to be the change at the 2019 Crossroads Summit. Professionals of all ages and from all industries will benefit from this one-day opportunity to learn, network and build relationships. Find all the details and purchase tickets at sfcrossroads.com.

COST: $99 REGISTER: sfcrossroads.com

6 Chamber News | JUNE 2019

JULY-DECEMBER 2019

MIXERCalendar

WE INVITE YOU AND YOUR EMPLOYEES TO ATTEND THESE UPCOMING MEMBERSHIP MIXERS: SPONSORED BY:

TUESDAY

JULY 9, 2019

Architecture Engineering Planning

4:30-6:30 p.m.

TSP, Inc., 1112 N. West Ave.

THURSDAY

SPONSORED BY:

AUG. 1, 2019

4:30-6:30 p.m.

Sioux Empire Fair Association, Nordstrom Johnson Building, 100 N. Lyon Blvd.

TUESDAY

SPONSORED BY:

SEPT. 10, 2019

4:30-6:30 p.m.

LSS Campus on East Bank, 300 E. 6th St.

TUESDAY

SPONSORED BY:

OCT. 8, 2019

4:30-6:30 p.m.

Dow Rummel Village, 1321 W. Dow Rummel St.

TUESDAY

NOV. 26, 2019

SPONSORED BY:

4:30-7 p.m.

Best Western PLUS Ramkota Exhibit Hall, 3200 W. Maple St. This Mixer includes the Holiday Fair, featuring Chamber members displaying their holiday gift and service ideas. To reserve your booth, call (605) 336-1620.

TUESDAY

SPONSORED BY:

DEC. 10, 2019

4:30-6:30 p.m.

First Bank & Trust, 2300 W. 57th St.

COMPLIMENTARY HORS D’OEUVRES • BEVERAGES AVAILABLE $5 ADMISSION OR USE YOUR MIXER PASS (pictured left) If you purchased a 2017-18 Mixer Pass, it is good through the September 2018 Mixer.

The 2018-19 Mixer Pass will be valid from October 2018-September 2019 and will be available for purchase beginning September 2018.

UPCOMING EVENTS To RSVP to any of these events, email khuizing@siouxfalls.com or call (605) 373-2002. Visit siouxfallsypn.com for a full list of events.

MORNING BUZZ THURSDAY, JUNE 6 7:30–9 a.m.

Scooter’s Coffee 5009 S. Western Ave.

DETAILS: Set those alarm clocks early!

Morning-minded young professionals are invited to enjoy coffee and conversation with other YPN members at our June Morning Buzz at Scooter’s Coffee.

COST: Free, drinks/food on your own

COMMUNITY CONNECTIONS TOUR: WATER RECLAMATION PLANT WEDNESDAY, JUNE 19 1–2:30 p.m.

City of Sioux Falls Water Reclamation Plant 4500 N. Sycamore Ave.

DETAILS: The City of Sioux Falls Water

Reclamation Plant is a vital component for Sioux Falls and the region. Don’t miss this unique opportunity to tour the plant.

COST: Free

OFF THE CLOCK WEDNESDAY, JUNE 19 4–7 p.m.

Blue Rock Bar & Grill 4021 Bobhalla Dr.

DETAILS: This month’s Off the Clock is

sponsored by Sanford Sports Complex.

Enjoy complimentary hors d’oeuvres, select complimentary beverages and door prizes.

This is an event you will not want to miss.

Feel free to bring a co-worker or friend!

COST: Free

8 Chamber News | JUNE 2019

A SEAT AT THE TABLE WITH SHELLEY KOCH TUESDAY, JUNE 25

Noon–1 p.m.

Convention & Visitor’s Bureau 200 N. Phillips Ave., Suite 102 DETAILS: Join us for A Seat at the Table with Shelley Koch!

When Shelley Koch unexpectedly lost her father at age 29, she was thrust into the role of president at K & J Trucking. She was a woman in a man’s world, and others in the business took bets over how long it would take her to fail. With the right combination of tenacity and support, she has built K & J Trucking into a highly successful family-owned trucking enterprise. Koch served as the first female president of the South Dakota Trucking Association. She is also active with the Chamber’s Business Leadership Council, Feeding South Dakota and the St. Francis House.

A Seat at the Table is reserved for the first 25 YPN Members to RSVP.

COST: $5 event only, $10 event + lunch

SIP-N-CYCLE WEDNESDAY, JUNE 25 5:30–7:30 p.m.

Downtown Sioux Falls

DETAILS: Take a tour of downtown Sioux Falls on the Sip-n-Cycle! We’ll meet at 8th and Railroad Center and pedal around downtown Sioux Falls. Cost includes drinks for the two hour tour.

COST: $30

Find us on social media or visit siouxfallsypn.com

ACTION TEAM MEETINGS You can help shape key areas of YPN programming by joining an Action Team. All team meetings are held at the Chamber office and are open to any YPN member who would like to get involved. Volunteering with an Action Team is a great way to strengthen professional connections and exercise your skills in collaboration, facilitation and project management.

For more details on the responsibilities of each team, visit siouxfallsypn.com.

SOCIAL ACTION TEAM Tuesday, June 4 4–5 p.m.

MEMBERSHIP ACTION TEAM Wednesday, June 12 4–5 p.m.

CIVIC ENGAGEMENT ACTION TEAM Wednesday, June 26 4–5 p.m.

PERSONAL & PROFESSIONAL DEVELOPMENT ACTION TEAM Thursday, June 6 4–5 p.m.

2019

Cross roads SUMMIT

August 15

Presented by

Sioux Falls Convention Center Challenge your thinking Gain new skills Find your motivation

Be the change The Crossroads Summit is a one-day, professional development conference that encourages people from all industries around the region to network, learn and build relationships. Be inspired by two keynote speakers, multiple breakout sessions and plenty of time to form new connections.

Featuring the inaugural 4 under 40 Awards! Nominate a young professional by June 28.

Lead Partner:

Morning Keynote Author and youth leader

Alton Carter

Afternoon Keynote Entrepreneur, rapper and best-selling author

Jesse Itzler

Purchase your ticket today at sfcrossroads.com

JUNE This calendar is a sampling of local events, concerts, fundraisers, seminars and more compiled from siouxfallsevents.com and visitsiouxfallsevents.com.

Visit these websites for a complete listing of events happening in the Sioux Falls area, or for more details on the events listed here.

Siouxfallsevents.com is the community’s free, comprehensive community events calendar. Anyone can post an event happening in the Sioux Falls area. It’s free and it’s a great way to promote your event.

The Sioux Falls Convention & Visitors Bureau developed the visitor-related calendar to provide visitors a list of events they may be interested in attending.

10 Chamber News | JUNE 2019

2

Sioux Falls Municipal Band - summer concerts begin

7

Augustana Sam Milanovich Golf Tournament

7

Downtown Block Party on the Eastbank

8

23rd Annual Festival of Cultures

8

Jim Gaffigan: Quality Time Tour

8

Steve Martin and Martin Short at the Washington Pavilion

8-9

18th Annual Siouxland Renaissance Festival

12

An Evening with Art Alexakis of Everclear and More

12-16

Les Miserables at the Washington Pavilion

14

Ruthie Foster at Levitt at the Falls

14-15

Macbeth Presented by DAPA Shakespeare Camp

15

Flor de Toloache at Levitt at the Falls

15

Sioux Falls Pride

15

Great Plains Cheese & Ice Cream Festival

15

Zippity Zoo Day

15-16

South Dakota Peach Festival

16

Phil Baker at Levitt at the Falls

16

Sundays in the Vineyard at Wilde Prairie Winery

19

Shamarr Allen at Levitt at the Falls

20

Sam Miltich & The Clearwater Hot Club at Levitt at the Falls

21

Davina & The Vagabonds at Levitt at the Falls

12

The Cole Allen Band at Levitt at the Falls

22

Sioux Falls Walk to End Epilepsy

12

4th Annual Wiley’s Block Party feat. Mitchell Tenpenny

22

Downtown Loft Tour

12-14

Mid-America Youth Basketball Tournament

22

Rhythm Collective at Levitt at the Falls

13

Jonathan Byrd & the Pickup Cowboys at Levitt at the Falls

22

Jake Owen at Denny Sanford PREMIER Center

14

Jazz Diversity Project at Levitt at the Falls

27

Jami Lynn at Levitt at the Falls

14

Portugal, The Man at The District

28

Evening in the Vineyard at Wilde Prairie Winery

18

JAS Quintet at Levitt at the Falls

28

Shaun Johnson Big Band Experience at Levitt at the Falls

19-20

28th Annual JazzFest

29

Louis York & The Shindellas at Levitt at the Falls

23

Jungle Jubilee

30

Gaelynn Lea at Levitt at the Falls

23

Rob Zombie and Marilyn Manson at Denny Sanford PREMIER Center

JULY

25

Eleanor Dubinsky at Levitt at the Falls

4

Mogen’s Heroes, The Fabulous Jadesmen and The Pilgrims at Levitt at the Falls

26

John King at Levitt at the Falls

5

Judd Hoos at Levitt at the Falls

26-27

Legally Blonde The Musical at Augustana University

5

Downtown Block Party on the Eastbank

27

Folk Off & Rib Challenge at Strawbale Winery

6

The People Brothers Band at Levitt at the Falls

27

Brule at Levitt at the Falls

8

Mondays at McKennan concert series kickoff

27

Hot Classics Night at Nyberg’s Ace Downtown

9

Norwegian Music Concert by Tidløs

27

FamilyFest at W.H. Lyon Fairgrounds

11

Spooncat! at Levitt at the Falls

27

Band of Horses at The District

11-13

24th Annual Hot Harley Nights

28

Burlap Wolf King at Levitt at the Falls

28

Reverend Peyton’s Big Damn Band w/ J. Jeffrey Messerole

chambernews.com | Chamber News 11

1. Meet The ongoing relationship between you and your financial planner is key to creating and planning your investment portfolio.

6. Review

2. Gather We learn about your goals and expectations today, and we gain insights into your future aspirations.

We evaluate your portfolio’s performance and discuss its progress toward your goals.

We make any needed adjustments and the cycle begins again.

The Financial Planning Cycle with First National Wealth Management

5. Implement

3. Evaluate

We deploy your capital.

We consider your current financial picture and how it aligns with your investment portfolio.

Fees are based simply on the size of your account.

4. Create We build an action plan that creates a path to achieve your financial goals.

Rest Easy. We’ve Got a Plan.

The euphoria of a market run. The sinking feeling of a decline. When you have a trusted advisor from First National Wealth Management working on your behalf, you’re far less likely to make emotional decisions that can take years to recover from.

We focus on one goal: your financial future. As fiduciaries, we’re legally bound to put your interests ahead of ours. And with our planning cycle, you’ll have confidence in making decisions about your money.

100 South Phillips Avenue Sioux Falls, South Dakota 57104 www.fnbsf.com/wealth-management

Contact a member of our team to discuss a wealth management solution that’s right for you: (605) 335-5180 or (800) 553-7073

ECONOMIC INDICATORS Tracking trends in business is just one way that the Sioux Falls Area Chamber of Commerce is looking out for our members. Sioux Falls is a great place to do business, in part because of its diverse economy. Check here for economic indicators that help show growth and development.

City of Sioux Falls Building Permit Data

Regional Unemployment Rates

APRIL 2019

MARCH 2019

CUMULATIVE YEAR TO DATE

1,901 PERMITS

2017

1,607 PERMITS

2018

BISMARCK

3.4%

1,668 PERMITS

2019 0

500

1000

1500

FARGO

3.0%

2000

MINNEAPOLIS/ ST. PAUL

Source: City of Sioux Falls

3.6%

RAPID CITY

City of Sioux Falls Total Construction Value

3.4%

APRIL 2019

SIOUX FALLS

CUMULATIVE YEAR TO DATE

2.7%

ROCHESTER

3.6%

CEDAR RAPIDS

250 OMAHA

3.3%

DES MOINES

2.9%

2.8%

LINCOLN

2.9%

200

Source: Bureau of Labor Statistics Note: figures represent Metropolitan Statistical Areas (MSA), not just city; rates are not seasonally-adjusted

Agriculture Trends

150

MARCH 2019 $209.2 million $97.4 million

100

0

$207.1 million $91.6 million

$9.36

8

(IN MILLIONS)

50

$9.81

10

$224.9 million $109.1 million

$8.52

$8.52

$8.04

$8.10

SOYBEANS 2018

2017

Source: City of Sioux Falls

Total Construction Value

2019

(PER BUSHEL) U.S. SOUTH DAKOTA

6

New Non-Residential Construction Value

Sioux Falls Region Housing Overview APRIL 2019

New Listings: 660 Days on the Market Until Sale: 90 Median Sales Price: $211,200 Inventory of Homes for Sale: 1,408 Source: RASE (Realtor Association of the Sioux Empire)

CORN

(PER BUSHEL) U.S. SOUTH DAKOTA

4

$3.51

$3.24

2

March 2018

$3.60

$3.61

$3.34

$3.34

February March

2019

2019

Source: U.S. Department of Agriculture chambernews.com | Chamber News 13

FACES & PLACES

Faces & Places

LYNDA BILLARS

The Lynda B. Advantage CorpLynda Billars KW

SHANNON WARD Thrive After Birth

ERIC ANDERSON Black Hills Federal Credit Union

GITA HENDRICKS MG & Assoc./Yoli BB

Our members do more than follow the news. They make the news. Job promotions and hirings. New projects. New partnerships.

Awards. Every day we hear about exciting accomplishments, historic milestones and other positive aspects of our member businesses that deserve to be shared.

MARK LEE

STACY WRIGHTSMAN

Reliabank

Sanford Health

CRAIG LINDES

DEBRA PETERSON

Hom Furniture/ Gabberts Design Studio

JAMES PAYER II

Girl Scouts-Dakota Horizons

CorTrust Bank

Recognition of Chamber Volunteers The Ambassador Committee promotes the Chamber and assists in bringing new members into the organization. The Diplomat Committee works to maintain membership strength in the Chamber and provide outstanding customer service to members. Their volunteer service helps keep the Chamber strong.

Featured Ambassadors and Diplomats this month are: Lynda Billars, The Lynda B. Advantage Corp-Lynda Billars KW, 18 years as an ambassador; Eric Anderson, Black Hills Federal Credit Union, 14 years as an ambassador; Mark Lee, Reliabank, one year as a diplomat; Stacy Wrightsman, Sanford

Health, 11 years as a diplomat; James Payer II, Girl Scouts – Dakota Horizons, five years as a diplomat; and Shannon Ward, Thrive After Birth, one year as a diplomat.

Diplomats who complete all their member service calls each month are part of the 100 Club. One member of the 100 Club is recognized as the Service Star. The April Service Star was awarded to Gita Hendricks, MG & Assoc. /Yoli BB. Craig Lindes, HOM Furniture/ Gabberts Design Studio was recognized as the Event Champion for consistently attending Chamber events.

Diplomat Team of the Month for April went to Captain Brad Nelson, Keller Williams Realty of Sioux Falls; David Johnson, DAKOTACARE; Marshall Selberg, Keller Williams Realty of Sioux Falls; Sharon Haselhoff, Grand Falls Casino & Golf Resort; and Stefan Szwarc, Great Western Bank.

Debra Peterson, CorTrust Bank, was recognized for 20 years of service as a diplomat.

Faces & Places is great way to use your membership to be seen. This column appears each month in Chamber News and features information about Sioux Falls Area Chamber of Commerce members and volunteers. Submissions may include grand openings, changes in management, moves, major developments and award recognition. Submit news using the Faces & Places form at chambernews.com or email jdoyen@siouxfalls.com.

Professional portraits of Chamber volunteers are courtesy Chad Phillips Photography. chadphillipsphotography.com.

14 Chamber News | JUNE 2019

New Faces & Promotions Mike Cooper has joined Landscape Garden Center as a landscape consultant. Cooper recently retired from the City of Sioux Falls as Director of Planning & Zoning Services, and will bring his expertise in working with public and private entities with him. He will work to help educate citizens on taking action against the Emerald Ash Borer.

Nancy Kunz has been promoted to vice president/retail banking manager at First PREMIER Bank. Kunz has more than 30 years of professional banking experience and joined the bank in 2001.

Spherion Staffing has promoted Greg Stafford to client service manager. Stafford is accountable for operational excellence and service delivery as it relates to talent placement.

He is also responsible for managing the internal service team along with Spherion’s field employees for the Sioux Falls office.

RAS has hired Janese Bonner as policy services representative. Teresa DeBoer joins

as the human resources manager, bringing over 30 years of experience. Erica Hunter was promoted to claims services supervisor. She was previously the policy services supervisor.

Brienne Maner is the new executive director for the Zeal Center for Entrepreneurship. She will lead staff in promoting and driving entrepreneurship throughout the Sioux Falls area.

Eide Bailly is pleased to announce two additions to the partner group. Cory Van Maanen is an audit partner who focuses on healthcare, dealerships, manufacturing and wholesale distribution industries. Stacey Nelson is an audit partner who focuses on the nonprofit and hospitality industries.

Kristine Chrisopulos has joined Seniorlink as the community engagement specialist.

Chrisopulos will work in partnership with the State of South Dakota to offer the Structured Family Caregiving caregiver support program designed for family members who take care of their loved ones at home. Chrisopulos most recently served as a long-term services and supports specialist, providing case management support to individuals with disabilities and their caregivers and coordinated in-home support services to keep individuals in their home and surrounded by family.

MarketBeat has hired Maureen Ohm as its new customer support lead. She will be responsible for leading customer support and success for MarketBeat’s nearly 1 million email subscribers.

Tony Venhuizen joined Redstone Law Firm on June 3. Venhuizen previously served as chief of staff to Governor Daugaard and as senior advisor to Governor Noem. He will focus his private law practice on trust and estates, government relations and business law.

Jacob Fleck has joined TSP, Inc. as an engineer-in-training. Fleck recently completed his Bachelor of Science in electrical engineering at South Dakota School of Mines & Technology.

Honors & Awards Avera Health has been named one of the best-performing U.S. health systems in a study

by IBM Watson Health. Avera was ranked among the top 15 systems based on a scorecard of publicly available clinical, operational and patient satisfaction metrics and data. The study evaluated 337 health systems and 2,961 member hospitals.

Elisa Coequyt, Spherion Staffing, was recognized as one of Spherion’s top professional recruiters nationally. Coequet specializes in connecting top talent to employers in the areas of Accounting & Finance, Engineering, Legal, Human Resources, Technology and Executive Leadership. She has been with Spherion for 12 years.

The Sioux Falls Convention & Visitors Bureau recognized businesses and individuals who have made an impact in the visitor industry. Tyler Larson, Holiday Inn City Centre, received the First Impressions Award.

The Outdoor Campus received the Business Award. Former City of Sioux Falls Planning and Zoning Director Mike Cooper received the Heart of the City Award.

Stensland Family Farms was named the Family-Owned Business of the Year by the South Dakota District Office of the U.S. Small Business Association.

Todd and Patty Pharis, owners of the Pizza Ranch franchise in Sioux Falls, have been named one of 50 Rock Star Franchise Owners in 2019 by Franchise Business Review, out of 27,000 franchises surveyed. The couple owns the Pizza Ranch location at the corner of 41st Street and Kiwanis Avenue in Sioux Falls, along with partners Mark Moeller and their son Michael.

Sales and Marketing Executives Inc. of Sioux Falls honored five women with Women of Excellence Awards. Excellence in Marketing: Krista Orsack, Sioux Falls Convention & Visitors Bureau; Excellence in Sales: Annette Adams, Midco; Entrepreneurial Excellence: Alana Snyder, 605 Magazine; Supporting Excellence: Amy Kooistra, Wireless World; and Excellence Through the Decades: Candy Hanson, Sioux Falls Thrive.

SourceMedia named Expansion Capital Group one of the Best Places to Work in Financial Technology in 2019. Expansion

Capital Group was selected out of hundreds of companies nationwide for its high-scoring workplace policies, practices, philosophy, systems, demographics and survey of overall employee experience.

The Sioux Falls Business Resource Network recognized Campbell’s Supply (E. 10th St.), ABC Rentals, Dakotabilities, HDR Engineering, Inc. and Landscape Garden Centers with a Disability Friendly Recognition Program award.

The Helpline Center recognized 84 nominees and six award winners at their annual Spirit of Volunteerism Awards. The winners are: Youth Volunteer Award: Grace Bowar; Up and Coming Volunteer Award: Sharon Jorde; Shining Bright Volunteer Award: Dawn Stephens; Lifetime Volunteer Award: Linda Schulte; Group Category: Call to Freedom Volunteer Administrative Team; and Corporate Humanitarian Category: Celebrate Community Church. In addition, 12 Volunteer of the Month award winners were recognized during the program and three local high school students received a Youth Leadership Award scholarship. chambernews.com | Chamber News 15

FACES & PLACES

Leadership Marcus Mahlen, NAI Sioux Falls, earned designation as a Certified Commercial Investment Member. The CCIM lapel pin denotes that the wearer has completed advanced coursework in financial and market analysis, and has demonstrated extensive experience in the commercial real estate industry.

Sidney Smith has attained her professional credentials as a mechanical engineer. She is licensed in South Dakota and practices in TSP, Inc.’s Sioux Falls office. Smith earned a Bachelor of Science in mechanical engineering

Expansion from South Dakota State University. She is a LEED Accredited Professional with the additional Building Design + Construction designation.

VIKOR Teleconstruction announced it will add an office in Missoula, Montana. The office will be the fifth office for the company and third office in the Mountain Region.

Michelle Klobassa has been elected to serve a second three-year term on the TSP, Inc. Board of Directors. Klobassa is a principal/ senior architect with the firm—and the first woman to serve as a voting board member during its nearly 90-year history.

It all starts with you. We know you worked hard to establish your business. And we know transitioning your business is a complicated job. We’re here to help—let us share our knowledge so you can relax knowing your finances are in order.

EIDE LIKE I’D LIKE PEACE OF MIND

What inspires you, inspires us.

605.977.2742 | eidebailly.com

16 Chamber News | JUNE 2019

Be Seen 1-6 The May Membership Mixer was

hosted by Gage Brothers at their new plant on North Bahnson Avenue. CEO Tom Kelley welcomed 250 guests, who enjoyed hors d’oeuvres and networking with other Chamber members.

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6 chambernews.com | Chamber News 17

FACES & PLACES

Be Seen

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7 Members of Leadership Sioux Falls class 33 graduated

from the program on May 1. Jay Huizenga, KELOLAND Media Group, addressed the graduates. 8 Active Generations hosted the May Morning Mingle. Chamber members enjoyed coffee and networking before starting their workday.

9 The Sioux Falls Area Chamber of Commerce and the Sioux Falls League of Women Voters hosted a forum with the candidates for Sioux Falls School Board. 10 YPN members gathered at Bagel Boy for Morning Buzz in May.

18 Chamber News | JUNE 2019

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11 11 Nancy Halverson, Executive Director of Levitt at the Falls, was the featured guest at a recent YPN Seat at the Table event lunch.

The Coverage You Want.

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Fischer, Rounds & Associates combines the coverage you want with the commitment you need. That’s at Your Service. At Your Side.

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2300 W. 49th St. Sioux Falls, SD 57105 FischerRounds.com

Offices also in Mitchell, Pierre, Watertown and Rapid City chambernews.com | Chamber News 19

FACES & PLACES

Be Seen

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12-14 The Chamber’s Military & Veterans Affairs Committee hosted the annual

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Armed Forces Day program on May 18. Brigadier General Michael Oster, Assistant Adjutant General, South Dakota Army National Guard, gave the keynote address.

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15 Wade Humphries, Sanford Health, discussed digital relevancy at a recent Business Sense Workshop. 16 First PREMIER Bank CEO Dana Dykhouse met with YPN members seeking to sharpen their skills in volunteer fundraising.

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chambernews.com | Chamber News 21

FACES & PLACES

Be Seen

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17-19 The Young Professionals Network celebrated 10 years at the Birthday Bash, which was held in April at the Museum of Visual Materials.

The event featured snapshots from the past 10 years of YPN events, and many individuals who were active in the early years of YPN took the opportunity to gather and reminisce.

22 Chamber News | JUNE 2019

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chambernews.com | Chamber News 23

PASSING THE BATON Planning and executing leadership transitions

24 Chamber News | JUNE 2019

COVER STORY

Scott Lawrence meets with his business partners and members of his leadership team at the Lawrence & Schiller offices.

BY JODI SCHWAN

For the Sioux Falls Area Chamber of Commerce

THINKING AHEAD

Scott Lawrence goes to his office at marketing firm Lawrence & Schiller with a hunch and a hope that his successor is in the same building.

In some ways, succession planning has been on Lawrence’s mind since 1999, when he helped write the plan that ultimately led to him becoming the firm’s president in 2002.

Al Schoeneman goes to his office and sits in the same room as his heir apparent, Pat Costello, one of many intentional steps taken as he transitions his business, Schoeneman’s Building Materials.

A former teacher, he joined the firm in 1984 and after about two years realized he aspired to run the company.

Across the area business community, countless other organizations are thinking about, in the process of, or just on the other side of a transition at the top.

“So I started positioning myself with (founders) Craig (Lawrence) and Paul (Schiller) and said I could prove worthy of merit for such an endeavor,” he said. Fast-forward about 20 years and it’s now Scott Lawrence looking at the firm’s next generation of leaders.

“Two-thirds of my clients right now are in some form of leadership to ownership transition, and I’ve probably had close to 40 clients over the last seven years,” said Mike Ridder, the owner of Blueprint Business Advisory, who helped guide marketing firm Click Rain, among others, through its CEO search.

“There’s no family in the company,” he added. “It was set up that we’re not going to have our kids in the company, and I’ve honored that. But we’re kind of a multi-generation non-family business, so succession has been on my mind since 1999. It’s a very, very critical topic you cannot expect will come together in quick order.”

“The old guard is starting to change, and some of that old guard has been very visible. So people are more aware of leadership transitions today than they used to be.”

He’s started the process over the last several years by cultivating his five-person leadership team and three partners.

“People development is every bit as rewarding to me as doing a great ad campaign,” he said. “You have to build chambernews.com | Chamber News 25

COVER STORY

that group and help them see the bigger picture. We’re getting there. Succession is a touchy but rewarding subject, and I have seen too many individuals just think it’s going to happen. I’m working to make sure a succession is as smooth and seamless as possible, so others can have the opportunities I was blessed to have.”

Part of the planning process involves setting a deadline.

Lawrence, 62, said he plans to be out of daily operations and into a potential board or advisory role in five years. He just published his book and anticipates writing more and growing his speaking engagements.

His successor must fit the culture of the 80-person agency.

“Respect is earned and not given,” he said. “We throw fish in the tank and some do well and some don’t survive in the habitat, and that’s the way it is in any business. I could sell to an agency holding company … but that ecosystem we’ve worked so hard for, to have salaries come back to our community and philanthropy, would be gone and I don’t want to see that happen. I want to see the next generation be able to be part of it.”

Harold’s Photo in downtown Sioux Falls in the 1940s.

He has growing confidence his successor will be an internal promotion, he said, adding he’s looking for someone who’s innovative, cares about the people they manage and is a team builder. “They need to be upbeat, innovative and calm. I don’t care how chaotic the situation is, if you’re in leadership you’re going to come in calm and with ideas and help figure it out.”

Harold’s has evolved in many ways since Emil Hanson started it in 1910 in downtown Sioux Falls as a single portrait studio. His sons, Howard and Harold, opened another camera store and portrait studio under the name Harold’s. In the late 1960s, Bob Hanson and his cousins, Tom and Rick, joined the business.

He plans to vet prospective candidates in the coming years and include his three minority partners as he works through the transition. “In any succession plan, you have to construct it such that for those that are leaving and those that are coming in, it’s a win-win.”

“We never talked about a transition, but like many I worked in the store always,” Hanson said.

In any succession plan, you have to construct it such that for those that are leaving and those that are coming in, it’s a win-win.

Scott Lawrence Lawrence & Schiller

INDUSTRY TRANSITION DRIVES PLANS Transitioning generational leadership isn’t a new concept for Harold’s Photo Experts, which was founded in 1910 and is on its third generation of leaders. But when president Bob Hanson thinks the fourth generation, it’s hard not to feel like forces outside his control will dictate some of whatever course the business takes.

“With this kind of business, it’s crazy what we’ve gone through,” he said. “You’re at the mercy of the industry.”

26 Chamber News | JUNE 2019

Eventually, he bought his father’s share, and his cousins divided their father’s share. With more stock, Bob became president, though it was three equal owners in terms of decision-making. Each managed an area: the photo finishing plant, ancillary businesses such as dry cleaning and a travel agency, and the camera stores.

In the early 90s, they sold the photofinishing business to Fuji, and “it seemed to make the most sense to split up,” Hanson said. “So I bought the camera stores and Tom and Rick bought the ancillary businesses.”

The camera and photo businesses, though, haven’t stopped changing. Harold’s once had nine locations. There now are three – Sioux Falls, Fargo and Sioux City – and the fourth generation has a vastly different business landscape to navigate. “It’s a complete transition,” Hanson said, adding that of similar businesses “there’s hardly any that have survived.”

His three children all have taken on roles in the business.

His daughter, Emily Erfman, is director of operations, overseeing marketing and I.T. His son, Davis, works on the retail

Bob Hanson with his sons Davis and Andrew and daughter Emily Erfman at the Harold’s Photo Experts store.

side of the business and his son, Andrew, works on the lab side of it along with running the family’s Fast Signs franchise in Sioux City.

Deciding to work for the business “was just kind of natural,” Erfman said. “I went into marketing because we needed help at that time and I worked under the director of marketing, and Davis gravitated to the stores and Andrew to the lab, but it wasn’t very formal.”

As the business has streamlined, they have all taken on more hands-on roles. Erfman has led the company’s move online, which the family realizes is both key to its future but also a competitive challenge.

“Our website is literally improving by the minute, so we’re making good headway on that,” Erfman said. “And now that we’re back into production we’re really emphasizing quality.”

A look around also reflects the changing times. The same business that offers photo restoration and converts 8mm reels and VHS tapes is filled with monitors for self-service and prints photos on everything from acrylic to metal and canvas.

There are photo books of all sizes, keepsake items, cards and calendars.

“People never really wanted a camera. They wanted a photograph, a memory,” Hanson said. “They still want that.”

And some still want the cameras themselves. Harold’s inventory now is geared toward higher-end cameras for hobbyists and enthusiasts.

The family is candid when talking about its plans for the future. The immediate focus is on the business model.

Transitions and timelines will come eventually.

chambernews.com | Chamber News 27

COVER STORY

Pat Costello and Al Schoeneman work in their shared office. The two are working closely together as Schoeneman transitions leadership of his company to Costello.

“It’s a year-by-year thing,” Hanson said, adding that he’s grateful to be navigating his changing business from a market as strong as Sioux Falls. “Thank God for Sioux Falls and how good it’s been to us,” he said. “The only reason it’s prospered is because of the community. So thank you, Sioux Falls, for being what you are and for allowing our family business to go on for four or five generations.”

A GRADUAL TRANSITION Al Schoeneman still starts every weekday at 5:30 a.m. when he unlocks the door of his store in Harrisburg. When he arrives at his corporate office, his desk faces his eventual successor, vice president Pat Costello who joined the company in mid-2016.

“I presumed Al would move to the bigger office in the building and mine would be the smaller one,” said Costello, who previously served as commissioner of the Governor’s Office of Economic Development. “And Al said we’ll office together.

It wasn’t what I expected, but we share an office and the unseen value of that is I hear his calls and we have conversations while we’re both working.”

Schoeneman, who’s the fourth generation to lead his family’s business, knew the value of that approach to a transition.

28 Chamber News | JUNE 2019

His father, Cecil, and uncle, Herb, worked in the business into their 90s. “I was fortunate to have them for 40 or more years, and the three of us worked through it,” Schoeneman said. “There’s no better learning than to be side by side.”

Schoeneman began creating the structure for his transition a few years ago, when he formed an Employee Stock Ownership Plan, or ESOP. “I was the only one in my generation in the family business, and having no children myself you wonder what to do with the company,” he said.

He had entertained selling Schoeneman’s at one point, but the employees worried how that might affect their future. “So I pulled the plug on that idea,” he said. Instead, he created an approach so generous the attorney who helped structure the deal at first thought he couldn’t have understood correctly.

“Effectively he’s gifting the company to the employees,” Costello said. “It’s a one-way street. There’s only stock and cash going in. There’s nothing going to Al as the owner. The attorney said he’s worked on hundreds of ESOPs and never seen one as generous as this.”

It was important to Schoeneman that the company survive long past him and be successful into the future and that his

Tips for Leadership Transitions FOR THE COMPANY: • Develop a succession plan that includes a gap analysis of leadership needs • Define the core values that will align the traits you are looking for in a leader • Create a culture of open and honest communication allowing for feedback and encouragement • Provide opportunities to learn and grow into leadership

FOR THE INDIVIDUAL THAT IS TRANSITIONING IN:

There’s no better learning than to be side by side.

Al Schoeneman

Schoeneman’s Building Materials

employees were taken care of, he said. “I have other assets, and I don’t have extravagant plans,” he said of the decision to forgo profit from selling his company.

Costello was prompted to reach out to Schoeneman after hearing the longtime owner was considering selling the business. It led to the former GOED commissioner joining the company and buying into the ownership.

“So Al and I and the ESOP are partners,” Costello said.

“We have 55 employees, and 49 have ESOP participation.

The others are new employees who haven’t been here a year, which is a prerequisite for participation or part-time employees who are ineligible.”

The two knew one another from decades of living in Sioux Falls and being in the business community. Herb Schoeneman and his wife were frequent guests at Costello’s parents’ home.

Pat remembers going to Schoeneman’s downtown with his father and being given a kid’s nail apron when his father was picking up materials for the family apartment business.

• Seek honest feedback of your skills, identifying strengths and opportunities for improvement • Participate in training and education to bolster your skills • Take opportunities and risk to expand your reach in a company

FOR THE INDIVIDUAL THAT IS TRANSITIONING OUT: • Set a goal to “let go” and define actions to accomplish this • Work on you - what are you going to do after you transition?

• Set and share a timeline so that you and the organization are accountable A transition in leadership is not an event, it is part of a culture that is developed within an organization. Transitioning has the potential to be an emotional process – it helps to find the right coach or specialist to work with you through specific issues.

Courtesy Mike Ridder, Blueprint Business Advisory

“I hear from people all the time: ‘You really found a good one in Pat Costello,’ from people of all walks of life,” Schoeneman said.

chambernews.com | Chamber News 29

Natalie Eisenberg meets with employees at Click Rain. She became the company’s CEO following a planned transition in 2017.

Their transition has been gradual and intentional. While Costello arrived with significant business experience, he still needed to learn the lumber industry. He benefits from the experience and expertise of the managers at the company’s four lumberyards and from Schoeneman, who continues to do the majority of the buying for the company.

“We talk and when it comes to decisions, we pretty much come to the same conclusion without any big debate,” Schoeneman said. He now spends part of the year in Arizona, while making frequent trips back and handling some business remotely. They have talked about a leadership transition at the end of 2020, but no one’s locked in on it yet.

“We imagine whatever that time is that Al will always keep an office here,” Costello said.

EXECUTING THE PLAN As he approached a decade after founding marketing technology firm Click Rain, founder Paul TenHaken knew it was time for something different. At the time, he didn’t know that calling would lead him to City Hall, where he became mayor in the spring of 2018. But he did realize it was time to find the next CEO of the company, which ultimately led to a transition with Natalie Eisenberg, a member of his executive team.

Eisenberg had joined the firm in 2016. When TenHaken 30 Chamber News | JUNE 2019

shared his desire to move on, “as an executive team, this became an issue we needed to solve, to decide who would be our CEO and who would continue in the leadership team and what the roles would be,” Eisenberg said.

They tapped Mike Ridder, owner of Blueprint Business Advisory, to advise them through the process and began holding regular transition meetings outside of their typical leadership team meetings.

“We worked with Mike to set a timeline, figure out what the milestone decisions would be, and one of the first things we did was outline the qualities and characteristics we were looking for in a new CEO,” Eisenberg said. “Then we made a short list of candidates in the market, people we knew, and we started to casually vet people, and my name was thrown in the hat at that time.”

Ridder helped facilitate the internal conversations, which always drove back to the characteristics needed in the new leader: Someone who could move the company out of startup mode and into its next stage of growth, advance its craft and diversify its offerings, and help it grow connections in the community.

“The one that stuck out was Natalie,” Ridder said. “She wasn’t hired to be the next CEO. She was hired to lead the

COVER STORY There are a lot of things that can be coached and trained, but don’t look at the obvious choices as the only choices.

Mike Ridder Blueprint Business Advisory

golfed together. We went to meetings together. We spent time with him shadowing me at work.”

They also read the book “Traction” by Gino Wickman that introduces the idea of an Entrepreneurial Operating System and used it to help put a more systematic way of managing the company in place.

Once TenHaken sold his share of Click Rain and transitioned out, Eisenberg and the leadership team continued to work with Rick Melmer, a leadership coach with The Growth Coach, to strengthen their skills and keep focused on their plan.

“I think working with outside advisers to get outside perspective and having a plan and a good system in place for the daily operation was really key for us,” she said. “You want your business to be able to function really well while you’re dealing with the bigger picture things.”

Rick Melmer, the Growth Coach, counsels Natalie Eisenberg and the Click Rain leadership team.

sales charge, but her talent set and her core values were in alignment with the company.”

It’s a good lesson for other businesses to not discount people for opportunities because they might not come with all the needed skills immediately, he added. “There are a lot of things that can be coached and trained, but don’t look at the obvious choices as the only choices. Open up the bandwidth a bit. In Natalie’s situation it was looking at future opportunities and what her skill sets are in general.”

By mid-July of 2017, Click Rain’s decision was communicated to employees and a new leadership structure began to be put in place, aligning each of the firm’s partners with specific areas of oversight.

She’s now moving toward putting her own stamp on the business, emphasizing a culture of being a people-first company. “We want to be the anti-burnout agency,” she said.

“Traditionally agency life is cutthroat and high-pressure. Being a people-first company applies both internally and to our clients and to our community. We’re a digital company, but we remember there’s always a human on the other end.”

And if your company is approaching the need for a leadership transition, here’s Ridder’s best advice: Start now.

“At a minimum, a really good transition is going to take at least 18 months. Too often companies don’t give it enough time. Give people the necessary resources to learn and understand what they’re walking into. If we’d just given Natalie the keys and said, ‘Good luck,’ it would be a different scenario than it is today.”

“For a few months, Paul and I intentionally spent time together internally and externally,” said Eisenberg. “We

chambernews.com | Chamber News 31

BUSINESS ADVOCACY

Public sector leadership requires long-term vision This issue of Chamber News is focused on transitioning leadership through an intentional succession plan. Hardly anything that occurs within a business is more important than a highlevel executive leadership transition. By the nature of the role, a new senior leader will significantly influence the course of a business and the lives of those employed by the organization.

DEBRA OWEN

Sioux Falls Area Chamber of Commerce

...long-term planning for the well-being of the residents of Sioux Falls

In government, the transition of leadership occurs through elections, but the transitioning of new leadership is equally as significant for both the public and the private sectors. Last spring, our fair city elected Mayor Paul TenHaken, who oft described his leadership style prior to the election as a collaborator. With his first year behind him, Mayor TenHaken shared his vision and plan for our city at his state of the city address and true to his word, his plan capitalizes on his ability to collaborate with community leaders.

Mayor TenHaken began his address with a plan for unifying the branding identity of the city – both public and private. One city, one community and one Sioux Falls.

The TenHaken administration will be actively working to resolve the high cost of addiction and mental illness in our community which effects local government – city and county – our health systems, our schools and employers. His plan includes providing support for drug rehabilitation and to reduce drug related crimes through a larger initiative lead by the Sioux Falls Leadership Council (SFLC). The work of the SFLC will include a Triage Center located in the old Falls Community Health Clinic building. The SFLC will include members of the city, county, health systems, education sector and the business community. Community leaders coming together to solve real world problems in real time.

Another key initiative is accessible housing and our Mayor has convened a housing summit to engage community leaders to help provide answers that address residential needs. In addition, his administration will be seeking to ensure our public infrastructure is sound and equipped to serve our ever growing city for decades.

Lastly, the Mayor made a commitment to complete the renovations at our downtown State Theatre. This goal will require him to employ his collaboration super-powers once again, but if you have gotten this far in the column, you will know this man has skills and he will employ them for the betterment of our community.

Mayor TenHaken builds on the legacy of previous city leaders. We all enjoy our river greenway trail system. Mayors Munson and Hanson were both pivotal in making this gem materialize through intentional budget planning over two decades.

We also task our city leaders with ensuring our city’s infrastructure projects are sound and able to meet the needs of the growing metro area. These aren’t flashy projects but critical to the health and welfare of our economy and our residents.

The topic of intentional leadership decisions caused me to reflect on former Mayor Munson’s decision in 1996 to raise the river levees to prevent future flooding with a $22M bond. At the time, Munson chose to commit city funds to complete the levees without having the future promised federal funds in hand. The decision at the time was met with mixed reviews. This year’s flooding proved Munson made the right decision. Had he not, our city would have suffered. His commitment to protecting our community was intentional as he sought to leave the city in better shape for his successor. (By the way, the federal government did come through and the city was reimbursed.)

32 Chamber News | JUNE 2019

Munson and the levees are just one example of long-term planning for the well-being of the residents of Sioux Falls. Mayor TenHaken has also demonstrated this skill when his administration acted with urgency and introduced legislation to help families transition out of their water inundated homes to higher ground. This was the right thing to do, as it is foreseeable that the flood waters will return in a not too distant spring.

Through the thoughtful, intentional leadership decisions of our elected city leaders, our city is thriving, growing at a level that is the envy of the Midwest. I leave you with a quote from our new Mayor who has already proven his skills of bringing our community together, committed to serving each other.

“Operating as a thriving city requires functioning as a community, that is, the coming together of city leaders, counties, neighboring communities, state leaders, local organizations and private citizens,” Sioux Falls succeeds when we remove barriers, eliminate silos, and work together to take care of our citizens and set the stage for our city’s future.”

Now that’s leadership, intentional leadership.

chambernews.com | Chamber News 33

HEADLINES

Community Appeals Committee Chair Keith Severson, Eide Bailly LLP, addresses volunteers at the wrap up celebration of the VOA, Dakotas HomePlace campaign.

Volunteers of America, Dakotas completes successful Community Appeals campaign

BY MIKE LYNCH

Sioux Falls Area Chamber of Commerce

As leaders from the Volunteers of America (VOA), Dakotas attest, no young person chooses homelessness. They sometimes face difficult circumstances that contribute to their homelessness, including family dysfunction, abuse at home, aging out of the foster care system, exiting the juvenile justice system and economic hardship. The Sioux Falls School District has recently identified nearly 1,300 children and teens without a secure, permanent home.

To soften the burden of youth homelessness, VOA, Dakotas recently completed its Sioux Falls Area Chamber of Commerce Community Appeals campaign in support of HomePlace, a new, 21-unit apartment complex to be built on the west side of Sioux Falls. Construction began in late March of 2019 and the project is expected to be completed in the winter of 2020.

Having raised $1.425 million during their campaign period from November 2018 through March 2019—more than $200,000 over goal—VOA, Dakotas’ appeal for people to contribute toward the campaign was three-fold.

First, youth homelessness is growing in our community and therefore educating the public and building awareness is crucial.

Second, by helping homeless youth rather than neglecting the issue, there is a positive economic impact, both to the individual, as well as for the business community at-large. Finally, HomePlace will make a difference in the lives of youth by helping them with a basic human need. When this is fulfilled, the possibility for a harmonious, safe and productive life increases exponentially.

Dennis Hoffman, VOA, Dakotas President/CEO, said key to the campaign success was the passion of their volunteers and volunteer 34 Chamber News | JUNE 2019

leadership team, which translated into generous support of the business community. Campaign chairs included Tony Nour, First PREMIER Bank; Julie Nelson, American Bank & Trust; Mike Teslow, Max One Nutrition LLC; and Honorary Chair Curt Zaske.

More than 75 volunteers were involved in the campaign.

Hoffman said that the Chamber’s structure and process was vital to the impact of this program, stating the awareness and buy-in gained from being a part of this process helped with the success.

Campaign Chair Julie Nelson said the Christian-based virtues that VOA, Dakotas embodies is a crucial element to its mission. “VOA is called by the gospel to reach out to those who need help. For nearly 100 years, VOA, Dakotas has been identifying needs in our community and providing services to meet these unique unmet needs.”

According to Hoffman, the HomePlace program will enhance the economic vitality and quality of life of our area by providing an opportunity for youth who want a hand up, not a hand out as they pay rent and are expected to find employment—or if currently working—to remain employed. Upon completion of their stay, deposit and rent are returned to assist them to further their education or to make a deposit on an apartment.

“Economic vitality is directly impacted by our workforce. The earlier we can assist individuals, the more likely they are to give back and contribute to the Sioux Falls area economy,” Hoffman said.

“Quality of life is significantly impacted by education completion, independent living skills and successful transition from homeless to self-reliance.”

Applications available for Community Appeals scheduling Applications for Community Appeals scheduling consideration are now open and will be accepted until Aug. 1, 2019. The next available campaign cycles are November 2021 thru March 2022 and April-July 2022. The online application can be found at siouxfallschamber.com under the “Programs” tab.

Organizations seek to capitalize on the strong reputation of the Chamber to maximize their fundraising activities. Eligible organizations include those with a social (nonprofit) or educational emphasis (accredited, post-secondary).

The purpose of the Community Appeals Committee is to qualify and provide orderly scheduling of capital fund drives to the business community. By vetting capital fund drives, the objective of Community Appeals is to affirm the project is a sound community investment and worthy of donor consideration.

Required data to complete the application include identification of the governing board, description of campaign purpose and community benefit, percentage breakdown of anticipated areas of solicitation, historical information, feasibility study summary and audited financials, just to name a few.

If an organization meets the application criteria, its representatives will be given an opportunity to present before the full Community Appeals Committee to further explain the fund drive and financial plan. By year-end, the committee will meet to discuss the merit of each applicant and ultimately vote to consider scheduling up to two campaigns.

CURRENT CAMPAIGN BOY SCOUTS OF AMERICASIOUX COUNCIL APRIL 1-JULY 31, 2019 $1.57 MILLION

Renovate existing facilities to meet the increasing safety and program standards necessary to equip local youth to be “Prepared for Life.”

THE GLORY HOUSE OF SIOUX FALLS NOV. 1, 2019-MARCH 31, 2020 $1.35 MILLION

To provide affordable, long-term housing for up to 72 offenders with immediate access to substance abuse, mental health, employment and case management services.

ACTIVE GENERATIONS APRIL 1-JULY 31, 2020 $1.45 MILLION

To purchase land and build a second facility on the east side of Sioux Falls to accommodate its expanding programs and membership.

Once a campaign is scheduled, the Chamber assists the organization and its capital campaign in several ways including serving as a liaison to keep Chamber members informed, providing a list of Chamber members, helping to organize a kick-off event, publishing a feature story in Chamber News at the beginning and end of the campaign and promoting the campaign in each issue of Chamber News.

If your organization meets the criteria for Community Appeals scheduling consideration, please consider completing the application.

For more information, contact Mike Lynch at (605) 373-2008.

chambernews.com | Chamber News 35

HEADLINES

The campus of the newly renamed Community College for Sioux Falls – formerly University Center – in northwest Sioux Falls.

Business community welcomes changes at University Center

Workforce development will be a focus for the College Planned changes at the University CenterSioux Falls (UCSF) will allow the institution to be more responsive to the needs to students and the Sioux Falls community, according to University and Regental leadership.

The South Dakota Board of Regents this spring approved a plan to restructure the financial model of UCSF under the University of South Dakota. The location will now be known as the Community College for Sioux Falls. Dr. Carmen Simone, the current executive director of UCSF, will continue to lead the Community College as dean.

trained workforce. A key workforce analysis finding from the FSF Strategic Workforce Action Agenda revealed that “the state’s lack of a traditional community college system has resulted in a structural disconnect between technical institutes and four-year colleges that limits credit transferability and often drives students outside South Dakota to finish their degrees.”

DR. CARMEN SIMONE Community College for Sioux Falls

Simone said that stronger institutional ownership of programming and a simplified governance structure will allow the college to better communicate its mission to the Sioux Falls community. “Although the structure has changed, the commitment to serving students remains steady throughout this transition,” she added.

The changes are a result of strategic planning several years in the making, a process that was supported by Forward Sioux Falls (FSF) included input from Sioux Falls business and community leaders.

The current Forward Sioux Falls program, laid out in 2015, identified the need for the Sioux Falls area to have a skilled and highly

36 Chamber News | JUNE 2019

Forward Sioux Falls provided support for systematic changes within University Center by helping to fund their strategic plan (completed by an organization called Future Works). At the request of the Board of Regents, FSF convened a task force to provide input for a potential repositioning of the University Center in Sioux Falls. Business community input included the acknowledgment that our diversified and dynamic economy leads to a wide and growing range of workforce needs, from unskilled to technical skills, through doctoral degrees.

Additionally, the education system should bridge the gap between technical training and university-level education in Sioux Falls—in essence, a community college-like strategy—and be nimble to accommodate opportunities that are upwardly mobile as our economy expands and changes.

The business community also recommended the formation of a local governance or oversight board. In 2017, FSF played a role in the formation of a University Center Community Steering Board, which served in an advisory capacity to the South Dakota Board of Regents.

“In addition, we plan to work closely with the local business community to provide professional development opportunities to current employees on an as-needed basis,” Simone said. “This programming will be flexible and designed in partnership businesses as an investment in their curForward Sioux Falls provided with rent workforce.”

Dave Rozenboom, FSF Chair and First PREMIER Bank President said that the recently announced changes at University Center are welcomed as they show alignment with recommendations made several years ago from the business community.

“The new model for the Community College for Sioux Falls will much better serve the 35 percent of students who currently don’t participate in post K-12 education,” said Rozenboom. “This is a positive step forward in our workforce development efforts.”

support for systematic changes within University Center by helping to fund their strategic plan

In addition to providing access to five USD degrees (Associate of Arts in General Studies, Associate of Science in Integrated Science, Associate of Arts in Graphic and Web Design, Bachelor of Science in Technical Leadership and Bachelor of General Studies), the new college will offer credit-bearing certificates, noncredit workforce training, dual credit delivery to local schools and lifelong learning opportunities. USD will continue to partner with Dakota State University, South Dakota State University and Southeast Technical Institute.

Simone stated that workforce development is a focus for the Community College for Sioux Falls. “By offering accessible pathways to meaningful certificates and degrees locally, we hope to strengthen and diversify the available workforce in Sioux Falls.”

Business leaders who served on the Community Steering Board in 2017 have been invited to continue in an advisory role for the college. The Community Steering Board will combine with the UCSF Board of Directors and the UCSF Coordinating Group to form a single Joint Advisory Council. Additional members of the Sioux Falls business community may be invited to join.

The Joint Advisory Council has four purposes: to ensure direct, regular communication between the community and the Community College for Sioux Falls; to advise on current workforce opportunities and operational matters at the Community College for Sioux Falls; to provide input on strategic planning and the future development of the Community College for Sioux Falls; to advocate within the broader community for the Community College for Sioux Falls.

Trim size: 3.5 x 4.875 Coated

Adventure awaits New views. Bigger house. Closer commute.

Whatever your reason for relocating to the area, we’re here to help you explore every step of the way.

Contact us today!

Jen Dykstra 605-941-2144 jennifer.a.dykstra@wellsfargo.com NMLSR ID 400259

Katie Mouw 605-575-8725 katiemouw@wellsfargo.com NMLSR ID 1413795

Information is accurate as of date of printing and is subject to change without notice.

Wells Fargo Home Mortgage is a division of Wells Fargo Bank, N.A. © 2018 Wells Fargo Bank, N.A. All rights reserved. NMLSR ID 399801. AS4864480 Expires 03/2020 chambernews.com | Chamber News 37

HEADLINES

Firm sought to lead creation of new logo for Sioux Falls The Sioux Falls Area Chamber of Commerce, the Sioux Falls Development Foundation and the City of Sioux Falls are working together on a project to create a logo that represents the entire city of Sioux Falls. The goal is to create a single image that can be adapted for use by multiple organizations.

A public request for proposals (RFP) was issued in mid-May, the first step in identifying a creative partner to execute the project.

“Pursuing this effort sends a One Sioux Falls message that it’s not only our efforts to advance our community that unite us, but also a unified identity when we promote Sioux Falls to our citizens as well as the new visitors, residents and businesses we want to bring into the city,” said Mayor Paul TenHaken.

“This is an exciting partnership of several organizations in our community who provide important programming that helps ensure a high quality of life and a vibrant economy in Sioux Falls,” said Chamber President & CEO Jason Ball. “We recognize that a unified visual presence can help us grow our city while still supporting the unique objectives of each partner organization.”

Development Foundation CEO Bob Mundt said, “A shared logo will help create a more unified experience for businesses who are researching Sioux Falls as a possible location, as well as support workforce development efforts to potential new residents who are considering relocation to the area.”

The logo will initially be used by the City, the Chamber of Commerce, the Development Foundation and Forward Sioux Falls.

It will eventually be available for adaptation by other agencies who have an interest in establishing Sioux Falls as a place with a high quality of life, career opportunities, options for entertainment and strong economic growth.

The RFP is available at siouxfallschamber.com/documents/RFP.pdf.

The deadline to submit a proposal is June 20.

WIN Summit to be held in August Business professionals, educators and students from around the area will come together to discuss challenges and opportunities in workforce development at the 2019 WIN Summit. The event will be held on August 22 at the Sioux Falls Convention Center.

The Sioux Falls Development Foundation is the host of the WIN Summit, and organizer Denise Guzzetta, Vice President of Talent and Workforce, said the event is geared toward CEOs and executives, HR professionals, educators, industry leaders and students.

“This Summit is a chance to learn effective strategies for attracting, growing and

38 Chamber News | JUNE 2019

retaining talent,” stated Guzzetta. “You can also share what has worked for your business and showcase your own company’s success in fostering talent and workforce development.”

Attendees can choose from three content tracks: Human Resources, Executives and Future Talent. Chuck Gallagher will give a keynote address entitled “The Truth About Emotion & Ethical Behavior.” Gallagher offers a unique perspective on business ethics by sharing his personal story of felony conviction and offering a practical application. Other featured speakers include local experts Christine Buell, Director of Organizational Development at Avera;

WIN SUMMIT Thursday, August 22 11 a.m.–6:30 p.m.

Darren Walker, Vice President of Human Resources Operations at Sanford Health; Andrea Miller, Project Manager at Journey Group; and Stephanie Herseth Sandlin, President of Augustana University.

Tickets for the WIN Summit are available now on Eventbrite.

Inaugural 4 under 40 Awards to honor outstanding young professionals A new recognition program aims to honor young professionals who are changemakers in their business, industry and community.

The 4 under 40 Awards will name four individuals under 40 years of age who have demonstrated commitment to their industry, successful collaboration, leadership by example and/or a willingness to mentor and motivate others.

Nominations are now being accepted for the inaugural awards, which are organized by the Chamber’s Young Professionals Network (YPN).

Daschle Larsen, McKinneyOlson Insurance, is a member of the YPN Steering Committee and one of the volunteers leading the effort to launch the 4 under 40 Awards. Larsen said, “There are so many young professionals out there who are making an impact. The 4 under 40 is a chance to celebrate their achievements and recognize the young leaders among us.”

An online nomination form can be found at siouxfallsypn.com. All nominations must be received by 5 p.m. on June 28. A panel of volunteeers will review nominations and

select the individuals to be honored.

All nominees and the four award winners will be recognized on August 15 at the Crossroads Summit. The event is a oneday, professional development conference that encourages people from all industries around the region to network, learn and build relationships.

For more information on the 4 under 40 Awards and the Crossroads Summit, visit sfcrossroads.com.

Does Your Family Business have a clear Succession Plan?

Family businesses are an important part of the local economy, however only 30% make the transition to the second generation and only 12% make it to the third. Does your family business have the resources it needs to survive?

The Prairie Family Business Association can help you through succession planning and other issues unique to family-owned businesses so you can grow, transition, engage and prosper.

We are the resource network for family business success. Call Rebecca at (605) 274-9530 or visit FamBus.org to find out how we can help.

chambernews.com | Chamber News 39

MEMBER VOICE

Avoiding Mortgage Mishaps You learn a lot in 20 years. During my nearly two decades as a mortgage lender, I’ve helped many of my clients avoid common pitfalls during the mortgage process. Just because you are pre-qualified, doesn’t mean you have the loan. Rates, terms, even your qualification can change during the time between application and closing. Here are few common mortgage mistakes that you can easily avoid.

1. Don’t change jobs, become self-employed or quit your job. Steady employment and income are key factors to securing a mortgage loan. Most lenders want two years of steady employment at one job. Switching in the middle of the process may cause problems.

RYAN SPELLERBERG First PREMIER Bank

...mortgage pitfalls can be avoided by using a little common sense

2. Be happy with your current car, truck or van – you don’t want to live in it. Your debtto-income (DTI) ratio is a major factor when considering your qualification level. If you add additional debt during the process, it could affect your terms and even sink the deal.

3. Don’t fall behind on your credit card payments. Your payment history makes up more than one-third of your credit score. Just one late payment could drop your score and change your mortgage deal.

4. Never spend your closing or down-payment funds. Unless you are doing a First-Time Home Buyers loan, your down payment and closing costs won’t be covered by your loan.

Typically, they come from your personal account on closing day.

5. Don’t omit debts or liabilities from your loan application. As a lender, we verify everything on your loan application. Omitting something, even by mistake, can cause delays and even keep you from qualifying for your loan.

6. Be happy with your current furniture. Just like buying a car, any major purchase during the mortgage process will trigger a red flag to your lender.

7. Don’t conduct unnecessary credit checks. A credit check can negatively affect your credit score, especially if you have several of them during a short period of time. Your credit can be pulled anytime during the process and will be checked again close to your closing date. Any changes to your score may cause unnecessary delays or denials.

8. Check with your loan officer about gift funds. Be sure to let your lender know if you receive gift funds from family, inheritance or a trust. Major deposits are typically signs of newly borrowed money. Letting your lender know will help you avoid potential hassles.

9. Inform your lender if changing bank accounts. When you fill out your mortgage application, you’re asked to submit bank statements to verify income, steady employment and assets. Switching banks could mean starting over and losing a chance at your dream home.

10. Just say “no” when asked to co-sign a loan – for anyone! Co-signing a loan means you’re guaranteeing someone else’s debt and that changes your debt-to-income ratio significantly.

Most of these common mortgage pitfalls can be avoided by using a little common sense and working with a qualified lender who has your best interests in mind. The top thing you can do is stay in close contact. If you have questions, don’t be afraid to ask. We’re here to help the process go smoothly for all parties involved. Our goal is to get you into your home as quickly and stress-free as possible.

Ryan Spellerberg is Vice President of Mortgage Banking at First PREMIER Bank.

He understands buying a home is stressful and he guides his clients through the process, ensuring they feel both comfortable with their purchase and supported by their lender and realtor team. Whether it is a first home, second or seventh, Ryan’s ability to keep closings on track, together with his sensible financial advice, is greatly appreciated by all his clients.

40 Chamber News | JUNE 2019

Share your message with the business community Advertise in Chamber News Chamber News is a direct business-tobusiness publication that reaches the decision-makers in Sioux Falls area businesses. It is mailed directly to more than 5,000 Chamber members and distributed free at select locations around Sioux Falls.

Promote your business in Chamber News.

Contact Steven Herman at (605) 351-1960 or chambernews@siouxfalls.com.

RIBBON CUTTINGS

Ribbon Cuttings

The Sioux Falls Area Chamber of Commerce holds ribbon cutting ceremonies for members to celebrate joining the Chamber, milestone anniversaries, expansions or remodelings. Ribbon cutting ceremonies are organized free of charge for members and are held Monday through Friday at 11:30 a.m. and 4:30 p.m.

The public and all Chamber members are invited to share in the celebration. Call (605) 336-1620 for more information or to schedule your event.

Groundbreaking ceremonies are coordinated by the Sioux Falls Development Foundation. Call (605) 339-0103 for more information or to schedule your event.

Conquer Escape Rooms

310 INDUSTRIAL ROAD, HARRISBURG 57032 conquerescaperooms.com Conquer Escape Rooms features Hollywood quality sets and special effects with story driven adventures. L to R: Joshua Saver, James Gaspar, Adrienne McKeown, Eric Anderson, Jonathon Rolph (owner operator), April Meyerink, Sean Farah, Laurie Knutson, Amber Steinberg and Cole Robbins.

NEW MEMBER

Felsburg Holt & Ullevig

NEW MEMBER

600 E. 7TH ST. fhueng.com Felsburg Holt & Ullevig is a multidisciplinary consulting firm specializing in traffic and planning, environmental services, water resources and civil engineering design.

L to R: Thomas Jensen, Tim Sturdevant, Jennica Wilcox (SD office manager), Mike Hauck, Stefan Szwarc, Dean Bradley, April Meyerink and Kyle Anderson.

The Glory House

GROUNDBREAKING

1600 W. 51ST ST. glory-house.org Glory House broke ground on an affordable apartment complex. These 25 efficiency apartments will provide housing and accredited outpatient treatment services for low-income people wanting to live in a clean, affordable, drug and alcohol-free environment. L to R: Dave Johnson, Pastor Jason Mueller, Jay Rasmussen, Ryan Kolbeck, Connie Jons, Mayor Paul TenHaken, Christine Erickson and Tim Sturdevant.

Jane Rae Events

301 S. MINNESOTA AVE. janeraeevents.com Jane Rae Events is an event planning company offering full event design with in-house florals and rentals. L to R: Ashely Maturan, Laurie Knutson, Sheila Hoff, Matt Murphy, Katie Murphy (owner), Cam Buche, Kristin HoefertRedlinger, Sara Byre, April Meyerink and Rachel Qualm.

NEW MEMBER

42 Chamber News | JUNE 2019

Lindsay Carmody Interiors

NEW MEMBER

231 S. PHILLIPS AVE. SUITE 405 lindsaycarmodyinteriors.com Lindsay Carmody Interiors is a modern-day designer with a keen sense for bringing out the best in people’s homes. Her designs offer something unexpected in ways that are comfortable, functional and enjoyable.

L to R: James Gaspar, Bobbi Thury, Joe Carmody, Ila Carmody, Lynda Billars, Lindsay Carmody (owner), Lucas Fiegen and Lindy Hill.

Scandinavian Designs

NEW MEMBER

4401 W. EMPIRE PL. scandinaviandesigns.com Scandinavian Designs Furniture offers an expertise in modern contemporary furnishings, bringing something unique to the area that the community has not yet experienced. L to R: Ellen Swanson, Bob Schneider (general manager), April Meyerink, Josh Muckenhirn, Dan Ward, James Payer II, Katherine Haliski (store director), Bobbi Thury, Chelsey Preuss, Alan Cheney, Lynda Billars and Joe F. Harris Jr.

chambernews.com | Chamber News 43

MEMBERSHIP

New Members Colonial Life

Insurance Samantha Bymers, (605) 759-5220 2329 N. Career Ave. #1, 57107

ConvergeOne

Information Technology Brad Melstad, (605) 782-0702 2329 N. Career Ave., 57107 convergeone.com

Edward Jones-Travis Schuring Financial Planning Travis Schuring, (605) 330-0090 224 S. Main Ave., 57104 edwardjones.com/travis-schuring

44 Chamber News | JUNE 2019

New members are printed in each issue of Chamber News. Following is a list of businesses or individuals who have invested in the greater community by joining the Sioux Falls Area Chamber of Commerce.

An online Membership Directory can be found at siouxfallschamber.com. Want to become a member?

Call (605) 336-1620.

Gordmans

Department Stores Kelsey Migl, (605) 323-1893 4001 S. Louise Ave., 57106 gordmans.com

Kinesio Care Center

Chiropractors, DC Collin DeWitt, (605) 782-9871 3717 S. Grange Ave., 57105 kinesiocarecenter.com

Launch Servicing, LLC

Financial Planning Paul Dockry, (605) 206-5280 6009 S. Sharon Ave. #105, 57108 launchservicing.com

LK Company, LLC

Leadership & Personal Development Laurie Knutson, (605) 366-7149

Rudy’s Landscaping

Landscaping Jennifer Zavala, (605) 728-9399 rudyslandscaping.business.com

Sweeney Sanitation

Sanitation Equipment 8205 W. 56th St., 57106 sweeneysanitation.com

Member Anniversaries FOUNDING MEMBERS AAA South Dakota Insurance aaa.com Member since 1933

Augustana University

Schools, Colleges, Universities augie.edu Member since 1918

Avera McKennan Hospital & University Health Center

Congratulations to the following members who are celebrating their milestone membership anniversaries this month. They are part of a continued commitment to our community through their investment in the Sioux Falls Area Chamber of Commerce. To learn more about Chamber membership, contact (605) 336-1620 or sfacc@siouxfalls.com. Find a complete Membership Directory online at siouxfallschamber.com.

Results Radio - Townsquare Media KSOO 1000/KMXC 97.3/KYBB 102.7/ KXRB 1140/KKLS 104.7/KIKN 100.5 Radio Stations results-radio.com Member since 1926

Sanford Health

Hospitals sanfordhealth.org Member since 1907

Sioux Falls Seminary

Hospitals avera.org Member since 1911

Schools, Colleges, Universities sfseminary.edu Member since 1907

Boyce Law Firm, L.L.P.

Smithfield Foods

Attorneys boycelaw.com Member since 1907

Food Production smithfieldfoods.com Member since 1909

Cadwell Sanford Deibert & Garry LLP

TSP, Inc.

Attorneys cadlaw.com Member since 1907

Architects, Engineers, Planners teamtsp.com Member since 1930

Dean Foods/Land O’Lakes

University of Sioux Falls

Dairy Products deanfoods.com Member since 1917

Electric Construction Company Electrical Contractors electricconstructionfsd.com Member since 1907

Gage Brothers

Concrete Products gagebrothers.com Member since 1918

Girton Adams Company

Schools, Colleges, Universities usiouxfalls.edu Member since 1907

80 YEARS

Davenport, Evans, Hurwitz & Smith, LLP Attorneys dehs.com

30 YEARS DakotaPost

Mail Receiving & Forwarding alternativeresources.net

Ice/Dry Ice Companies girtonadams.com Member since 1909

25 YEARS

Journey Group Companies

Employment Agencies imko.com

Contractors-General journeyconstruction.com Member since 1907

L.G. Everist, Inc.

Sand & Gravel lgeverist.com Member since 1920

McKinneyOlson Insurance Insurance mckinneyolson.com Member since 1907

IMKO Workforce Solutions Midwest Communications - KELO AM/ KELO FM/KRRO FM/KTWB FM/ KWSN AM/KSQB FM/KXQL FM Radio Stations keloam.com

20 YEARS

St. Francis House Associate Member stfrancishouse.com

WNAX AM/FM Radio Associate Member wnax.com

15 YEARS

Fringe Benefits Design, Inc. Employee Benefits fbdmn.com

10 YEARS

Countertop Pros Countertops countertop-pro.com

Credit Expert, LLC Financial Services tuneupmyscore.com

5 YEARS

Betty Ordal

Associate Member

Don Dunham III Real Estate Real Estate dondunham.com

Farm Bureau Financial Services Insurance fbfs.com

Next Level Technology Software Development nltsf.com

Paramount Exteriors Roofing Contractors paramountext.com

Warriors Never Give Up Associate Member warriorsnevergiveup.org

FIRST YEAR REINVESTORS Autoland

Automobile Dealers autolandsf.com

Houston Engineering, Inc. Engineer-Civil houstoneng.com

Movin’ On Out Moving & Storage movinonout.com

Muscular Dystrophy Association Associate Member mda.org

Sanford International Sports-Professional sanfordinternational.com

Sioux Falls Audiology Associates Hearing Aids siouxfallsaudiologyassociates.com

chambernews.com | Chamber News 45

FIVE QUESTIONS

Five questions is a monthly feature on a Chamber volunteer, Chamber member or staff member.

Want to be featured here? Call (605) 336-1620.

Five questions with Brienne Maner Brienne Maner has long been a champion of small businesses. She is using that passion in her new role as Executive Director of the Zeal Center for Entrepreneurship.

A Sioux Falls native, and proud graduate of Washington High School, Maner earned a bachelor’s degree from St. Cloud State University. She actively supports a large number of local nonprofits and is one of the driving forces behind a grassroots feminine hygiene product drive for The Banquet. Maner and her husband, Brian, have one daughter, Pearl, and a puggle, Eddie Money.

What do you think is one of the biggest challenges facing our community today? And how should we tackle it?

Workforce development. The best thing Sioux Falls has going for it when it comes to recruiting talent is Sioux Falls. When people visit and see what we have to offer, they want to stay. That’s where even more collaborative efforts between the City of Sioux Falls, Chamber of Commerce, CVB, DTSF and similar organizations could really help raise the city’s profile nationally.

What is the last book you read?

BRIENNE MANER

Zeal Center for Entrepreneurship

It’s Not Easy Being a Bunny, by Marilyn Sadler. I mostly read to my daughter these days. However, I just finished listening to The Dropout, the documentary podcast series about Elizabeth Holmes and the Theranos debacle.

What is a skill that you’d like to learn and why?

Speaking Spanish. Being able to communicate clearly with the second-largest number of native speakers in the country would present an incredible opportunity in my current position.

What are some ways to strengthen connections between the entrepreneur community and the broader business community?

The entrepreneur community and the broader business community have a lot in common and a lot to learn from one another, so maybe the first step is to begin thinking of them as a single community. Both take risks, both are invested in growing our workforce and spurring our local economy, and both are depending on city leaders to help keep Sioux Falls a vibrant and competitive city in which to grow their business. They might be on slightly different paths, but their destination is the same.

If you could witness any event of the past, present or future, what would it be?

My husband and I met a bit later in life, and I’d love to witness the first time I interacted with him or was in the same room with him, as our lives have intersected since our high school days.

46 Chamber News | JUNE 2019