November 2018 Chamber News

Chamber News November 2018

Vol. 54, No. 2

A PUBLICATION OF THE SIOUX FALLS AREA CHAMBER OF COMMERCE

Meeting the demand for skilled workers

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IN THIS ISSUE COVER STORY

Skilled Trades: Meeting the demand for skilled workers........ 24-29

Chamber News PUBLISHER

FEATURES

Program planned for Veterans Day. . . . . . . . . . . . . . . . . . . . . . . . . . . 31 VOA, Dakotas launches Community Appeal. . . . . . . . . . . . . . . . . . 32-33 IN THIS ISSUE: Message from the Chair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Events Calendars. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9 Chamber By The Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-11 Economic Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Faces & Places. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-22 Community Appeals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Business Advocacy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Headlines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31-35 Business Sense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Member Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Using Your Membership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Ribbon Cuttings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39-42 New Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Member Anniversaries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44-45 Five Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Sioux Falls Area Chamber of Commerce CHAMBER NEWS AD SALES

For advertising information, call Steven Herman at (605) 351-1960 or email chambernews@siouxfalls.com

CHAMBER NEWS LAYOUT/DESIGN JILL BLOM

CHAMBER NEWS EDITOR

JENNIE DOYEN For editorial information, call: (605) 336-1620 Chamber News is published by the Sioux Falls Area Chamber of Commerce, 200 N. Phillips Ave., Suite 200, Sioux Falls, SD 57104 Postmaster please send address changes to: Sioux Falls Area Chamber of Commerce, PO Box 1425, 200 N. Phillips Ave., Suite 200, Sioux Falls, SD 57101-1425 Phone: (605) 336-1620 • Email: sfacc@siouxfalls.com

CHAMBER MISSION As the leading Sioux Falls area business advocate, the Sioux Falls Area Chamber of Commerce represents its members by advancing and promoting the economic health and quality of life of the region.

Communicate WITH THE

CHAMBER .com/siouxfallschamber @SFAreaChamber @SFAreaAdvocate Sioux Falls Area Chamber of Commerce

Read online or find archived issues: issuu.com/siouxfallschamber

Thank you to the following members for supporting the Sioux Falls Area Chamber of Commerce by being premium sponsors of the Chamber News magazine.

chambernews.com | Chamber News 3

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MESSAGE FROM THE CHAIR

Message from the Chair As Thanksgiving approaches, I’ve been reflecting on all the individuals and businesses in our city and region that make this a great place to live and work. I am thankful to be part of this community and part of this Chamber.

As the Sioux Falls Area Chamber of Commerce, we are part of a vibrant economic community – one that extends beyond the boundaries of this city. There is a mutually beneficial relationship that exists between Sioux Falls and our surrounding towns and rural communities. We share our successes – we also share our challenges.

TIM STURDEVANT 2018-19 Chair of the Board

...the challenge of finding, keeping and training good employees is felt across the spectrum

There is one challenge in particular that we are all familiar with: workforce development.

The need may look different from one industry to the next, but the challenge of finding, keeping and training good employees is felt across the spectrum – from retail to construction, manufacturing to health care, and everywhere in between.

In this issue of Chamber News, we spotlight the skilled trades and some of the strategies being used to address the demand for more skilled workers in our region. It is not a singlesolution problem. It is encouraging, however, to see the collaborative work being done to tackle the issue.

November also brings Veterans Day. The Chamber’s Military & Veterans Affairs Committee works diligently every year to honor the sacrifice and dedication of veterans.

I’m confident that all of our members are grateful for the service provided by the members of our armed forces, and the Mil/Vet Committee does an excellent job of expressing that appreciation. I invite you to join us in honoring local veterans at the Veterans Day program on Nov. 11. More information on that event can be found on page 31 of this issue.

Finally, we close the month with Small Business Saturday. I appreciate this calendar reminder of the impact I can have by spending my dollars locally – and with other chamber members! I encourage you to support each other through your dollars – not just this one day, but all year long.

2018-19 SIOUX FALLS AREA CHAMBER OF COMMERCE LEADERSHIP AND STAFF EXECUTIVE COMMITTEE CHAIR TIM STURDEVANT Sturdevant’s Auto Parts CHAIR-ELECT BOBBI THURY Legacy Law Firm, P.C. VICE CHAIR DAN DOYLE Cutler Law Firm TREASURER ALEX RAMIREZ USA Media TV IMMEDIATE PAST CHAIR STEVE VAN BUSKIRK Van Buskirk Companies PRESIDENT/CEO JASON BALL Chamber of Commerce

EX-OFFICIO KENT ALBERTY Sioux Falls School Board CINDY HEIBERGER Minnehaha County Commission KYLE GROOS Sioux Falls Catholic Schools MAYOR PAUL TENHAKEN City of Sioux Falls DR. BRIAN MAHER Superintendent, Sioux Falls Public School System JIM SCHMIDT Lincoln County Commission

BOARD OF DIRECTORS TOM BIEGLER Regency Hotel Management MARTIN DESLAURIERS UBS Financial Services, Inc. DAVID FLICEK Avera McKennan Hospital & University Health Center PAUL HANSON Sanford Health SHARON HASELHOFF Grand Falls Casino & Golf Resort PAM HOMAN Augustana University CHRIS HOUWMAN Malloy RANDY KNECHT Journey Group LAURIE KNUTSON SCOTT LAWRENCE Lawrence & Schiller, Inc. CHRISTY NICOLAISEN Multi-Cultural Center of Sioux Falls KARLA SANTI Blend Interactive CLAIRE SANTOS Zoup! and Wingstop CURT ZASKE

CHAMBER & CVB STAFF JASON BALL President/CEO THANE BARNIER Web Development & IT Manager MATT BARTHEL CVB Communications Manager JOAN BARTLING Finance & Accounting Director JUSTIN BENTAAS Public Affairs & Research Manager JILL BLOM Graphics & Communications Manager RACHEL CRANE CVB Host City Manager PATRICK DASCHEL CVB Sales Manager ERIN DEWITT CVB Sales Manager JENNIE DOYEN Marketing & Communications Director ANNA ELIASON CVB Sales Manager AMY M. FARR Membership Development Manager JEFF FEJFAR Web Designer

RENAE HANSEN-KRUID Front Office Assistant MARY HUBLOU CVB First Impressions Manager/Project Assistant KAYLA HUIZING Young Professionals Network Manager JAY KALTENBACH CVB Services/Resale Manager ALEXANDRA LeBLANC CVB Sales Director PAT LUND Member Services Manager MIKE LYNCH Forward Sioux Falls Director of Investor Relations DEBORAH McISAAC Membership Director JILL NIEDRINGHAUS CVB Sales Manager KRISTA ORSACK CVB Director of Marketing DEBRA OWEN Public Policy Director KATHIE PUTHOFF CVB Administrative Assistant HOLLY RADER Agri-Business Division Manager EMILY SCHAFFER CVB Creative Development Manager TERI SCHMIDT CVB Executive Director TERESA SCHREIER Public Affairs & Communications Assistant SUSAN SEACHRIS Administrative/Accounting Assistant JACKIE WENTWORTH CVB Sales Manager VALERIE WILLSON Membership Events Manager

chambernews.com | Chamber News 5

CALENDARS

CHAMBER

Events Calendar

Dates, times and locations are subject to change.

For a current listing of all Chamber events, visit siouxfallschamber.com, read the weekly edition of Quickly, or call (605) 336-1620.

You can register and pay for events online at siouxfallschamber.com.

NOVEMBER MEMBERSHIP

& HOLIDAY FAIR

TUESDAY, NOV. 20

Noon–1 p.m.

Chamber of Commerce, 200 N. Phillips Ave., Suite 200 DETAILS: Important workplace discussions can be challenging due to

the high stakes involved. Whether our interactions are with an employee, partner, customer, vendor or competitor, it is critical that we handle them well. Having Difficult Discussions in the Workplace provides important background and a framework for helping participants shape discussions to increase the likelihood of success.

PRESENTED BY: Tim Heerts, M.A., Avera EAP COST: $10 (bring your own lunch) RSVP: vwillson@siouxfalls.com or at siouxfallschamber.com

FEATURED EVENTS

MIXER

BUSINESS SENSE WORKSHOP: HAVING DIFFICULT CONVERSATIONS IN THE WORKPLACE TUESDAY, NOV. 6

SPONSORED BY:

4:30–7 p.m.

Best Western PLUS Ramkota Exhibit Hall 3200 W. Maple St. The November Mixer includes the Holiday Fair, featuring Chamber members displaying their holiday gift and service ideas. To reserve your booth, contact Valerie Willson at (605) 373-2010.

COMPLIMENTARY HORS D’OEUVRES & CASH BAR $5 ADMISSION OR USE YOUR MIXER PASS

CHAMBERHOOD NORTHWEST THURSDAY, NOV. 15

11:30 a.m.–1 p.m.

Burnside Bingo 1605 W. Burnside Ave. DETAILS: Join us for lunch and catch up on activity taking place in the

northwest part of the city. This is a great way to find out what is happening in your neighborhood and to meet fellow Chamber members who live, work or do business on the northwest side of Sioux Falls.

COST: $25 (includes lunch) RSVP: vwillson@siouxfalls.com or (605) 373-2010

MORNING MINGLE FRIDAY, NOV. 16

7:30–9 a.m.

Grand Living at Lake Lorraine, 2815 S. Westlake Dr. DETAILS: Start your day by networking with other Chamber members!

2018 VETERANS DAY PROGRAM

SUNDAY, NOV. 11 • 10:30 A.M. LINCOLN HIGH SCHOOL, 2900 S. CLIFF AVE. DETAILS: This annual program recognizes those who have served.

Sponsored by the Chamber’s Military & Veterans Affairs Committee and other veterans organizations.

COST: Free and open to the public.

MORE INFORMATION: vwillson@siouxfalls.com or (605) 373-2010

Drop in as your schedule permits for a cup of coffee and conversation.

This Morning Mingle is sponsored by Van Buskirk Companies.

COST: Free

MORNING MINGLE TUESDAY, DEC. 5

7:30–9 a.m.

Plains Commerce Bank, 3905 W. 49th St. DETAILS: Before your day gets too hectic, join the Chamber for a fun

and energetic morning networking opportunity. Drop in and drop out as your schedule permits for a cup of coffee and great conversation with other members of the business community. Chamber staff will also be available to answer any questions you may have about our programs.

COST: Free

DECEMBER MEMBERSHIP MIXER TUESDAY, DEC. 11

4:30–6:30 p.m.

Active Generations, 2300 W. 46th St. DETAILS: Join us for the monthly Membership Mixer, featuring

networking, food and refreshments! Sponsored by Active Generations.

COST: $5 or use your Mixer Pass

6 Chamber News | NOVEMBER 2018

UPCOMING EVENTS To RSVP to any of these events, email khuizing@siouxfalls.com or call (605) 373-2002. Visit siouxfallsypn.com for a full list of events.

MORNING BUZZ

Wednesday, Nov. 7 7:30–9 a.m.

Holiday Inn City Centre, 100 W. 8th St. DETAILS: We’re heading to the Holiday Inn City Centre for this month’s Morning Buzz!

Enjoy complimentary coffee and energize your morning by gathering with other young professionals. Bring a co-worker or friend!

COST: Free

ACTION TEAM MEETINGS You can help shape key areas of YPN programming by joining an Action Team. All team meetings are held at the Chamber office and are open to any YPN member who would like to get involved. Volunteering with an Action Team is a great way to strengthen professional connections and exercise your skills in collaboration, facilitation and project management.

For more details on the responsibilities of each team, visit siouxfallsypn.com.

SOCIAL ACTION TEAM Tuesday, Nov. 6 4–5 p.m.

MEMBERSHIP ACTION TEAM Tuesday, Nov. 20 4–5 p.m.

A SEAT AT THE TABLE WITH BOB MUNDT

Tuesday, Nov. 13 Noon–1 p.m.

Chamber of Commerce, 200 N. Phillips Ave., Suite 200 DETAILS: Originally from Inwood, Iowa,

Bob Mundt’s economic development career spans from Council Bluffs, Iowa, to Appleton, Wisconsin. Mundt was named the new president and CEO of the Sioux Falls Development Foundation in July. He comes to the Sioux Falls Development Foundation with a broad background in economic and community development, having served more than 30 years in the development business. Mundt has a passion for working with new and existing companies and community leadership in the continued growth and development of the region. Mundt is a graduate of the University of Northern Iowa, the Institute for Organizational Management, the Center for Creative Leadership and holds a Master’s degree from Bellevue University in Omaha. His economic development experience includes extensive work in business attraction, retention and expansion, talent attraction and development, small business/entrepreneurial growth and land and infrastructure development.

Find us on social media or visit siouxfallsypn.com

OFF THE CLOCK

Thursday, Nov. 15 4–7 p.m.

Blarney Stone Pub, 333 S. Phillips Ave. DETAILS: Join us at Blarney Stone Pub for

our November Off the Clock. In true YPN fashion, you will have a chance to make new friends and business connections by networking in a relaxed setting. No registration required just show up and encourage other young professionals or colleagues to join you.

COST: Free, food/drinks on your own

A Seat at the Table is reserved for the first 25 YPN Members to RSVP.

COST: $5 event only, $10 event and lunch

CIVIC ENGAGEMENT ACTION TEAM Wednesday, Nov. 28 4–5 p.m.

2018 Kringle Holiday Party Thursday, Dec. 13, 2018

SAVE THE DATE

7–10 p.m.

Shriver’s Square chambernews.com | Chamber News 7

NOVEMBER This calendar is a sampling of local events, concerts, fundraisers, seminars and more compiled from siouxfallsevents.com and visitsiouxfallsevents.com.

Visit these websites for a complete listing of events happening in the Sioux Falls area, or for more details on the events listed here.

Siouxfallsevents.com is the community’s free, comprehensive community events calendar. Anyone can post an event happening in the Sioux Falls area. It’s free and it’s a great way to promote your event.

The Sioux Falls Convention & Visitors Bureau developed the visitor-related calendar to provide visitors a list of events they may be interested in attending.

8 Chamber News | NOVEMBER 2018

2

SFJB presents: Katy Guillen & The Girls

3

St. Michael Bazaar and Bake Sale

3

Fourth Annual Dancing with the Sioux Falls Stars

3-4

40th Annual National Karate Tournament

8

Augustana University presents: “Postcards from America”

9-10

Sioux Empire Arts & Crafts Show

9-10

DAPA presents: You’re A Good Man Charlie Brown

9-11

Dakota Angler Ice Institute

10

Augustana University annual Band Festival Concert

11

Veterans Day program at Lincoln High School

11

South Dakota Symphony Orchestra Stained Glass Concert

11

LIFE 96.5 welcomes BIG DADDY WEAVE: The Jesus I Believe Tour with Brandon Heath

11

Nike Cross Regionals Heartland

11

Sioux Empire Wedding Network Fall Bridal Showcase

15-17

SDHS All-Classes Volleyball Tournament

16

Winter Wonderland begins at Falls Park

16

Live on Stage Sioux Falls: FIVE SAX

16-17

East-West Challenge at Sanford Pentagon

17

Pawliday Pet Portraits at Schulte Subaru

17

Third Annual Helping Kids Round First Dinner

7-8

Twilight Flights

17-18

South Dakota Symphony: Music Unwound: “American Roots”

8

Tinsel & Tails Holiday Craft and Bake Sale

18

South Dakota Symphony Youth Orchestra Concert

21

Mannheim Steamroller Christmas

8-9

South Dakota Symphony: Tis The Season: Christmas With the SDSO

21

Hairball at The District

9

Annual German Christmas Service

23

27th Annual Parade of Lights in downtown Sioux Falls

23

Breaking Benjamin & Five Finger Death Punch at Denny Sanford PREMIER Center

11

Live on Stage Sioux Falls: Christmas Extravaganza Dixieland and Big Band

13

The Kringle

23-25

Elf The Musical at Washington Pavilion

13-15

Twilight Flights

27

Moscow Ballet’s Great Russian Nutcracker

13-16

DAPA at the Washington Pavilion Presents: Annie Jr.

29

Shaun Johnson and the Big Band Experience #Holiday Tour

13-16

22nd Annual Christmas at the Cathedral

29-Dec 2

Disney On Ice Celebrates 100 Years of Magic

14

Lorie Line - Lord of Lords

29-Dec 9

SECT Presents: A Christmas Carol

14

Piff The Magic Dragon at The District

30-Dec 1

South Dakota Symphony: Handel’s Messiah

15

Holiday Jam with the Hegg Brothers

30-Dec 1

Tonic Sol Fa - The Greatest Holiday Show Ever

16

Rudolph The Red-Nosed Reindeer: The Musical

19

The Oak Ridge Boys - Shine the Light on Christmas Tour

DECEMBER

20-22

Twilight Flights

1

605 Made Holiday Market

5

Pop Evil at The District

21-22

Main Stage Ballet and Dance Academy Presents: “The Nutcracker”

6

Augustana University Presents: “Postcards from the North Pole” An Instrumental Christmas

28

Jeff Dunham at Denny Sanford PREMIER Center

29-30

Hoop City Classic at Sanford Pentagon

8

Breakfast with Santa at the Great Plains Zoo

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SIOUX FALLS AREA CHAMBER OF COMMERCE

2018 BY THE NUMBERS

CHAMBER MISSION: We represent our members by advancing and promoting the economic health and quality of life of the region.

NEARLY

MEMBERS 2,100 CHAMBER EMPLOYEES 82,000 REPRESENT MORE THAN

1,000 YOUNG PROFESSIONALS ARE MEMBERS OF YPN

CONNECT

LEARN

CELEBRATED MEMBERS

HOSTED MEMBER-LED PRESENTATIONS at

at

CUTTINGS 140 RIBBON MIXERS 14 MEMBERSHIP

and

including two specifically for new members, one Holiday Fair and one Business Fair.

CONNECTED NEIGHBORS AND BUSINESSES at

EVENTS 3 CHAMBERHOOD

highlighting progress being made in different parts of the city.

PROVIDED OPPORTUNITIES at an average of

8

YPN ACTIVITIES EACH MONTH

for young professionals to learn, network and lead.

SENSE WORKSHOPS 11 BUSINESS

on a variety of topics benefitting other members and their businesses.

GRADUATED 31 LEADERSHIP STUDENTS from the

32 CLASS ND

of our successful Evan C. Nolte Leadership Sioux Falls program. More than 900 individuals have completed the program.

OFFERED A BEHIND-THE-SCENES LOOK AT LOCAL BUSINESSES through

10 BUSINESS TOURS

creating a deeper understanding of each business’ successes, challenges and impact on our community.

200 N. Phillips Ave., Suite 200 • PO Box 1425 • Sioux Falls, SD 57101-1425 • (605) 336-1620

ENGAGE

INVEST

ENABLED INTERACTION WITH ELECTED OFFICIALS AND COMMUNITY LEADERS at

WELCOMED

VISITORS TO SIOUX FALLS 1.65 MILLION DOLLARS 400 MILLION

WASHINGTON EVENTS 3 INSIDE 3 LEGISLATIVE COFFEES MORNING 2 GOOD SIOUX FALLS EVENTS

with an economic impact of more than

and

HONORED THE IMPORTANCE OF AGRICULTURE AND FARMERS at the

TRACKED AND REPORTED ON

170 LEGISLATIVE BILLS

ANNUAL EMPIRE 65 SIOUX FARM SHOW ANNUAL APPRECIATION 35AG DAY TH

and the

during the 2018 session.

REPRESENTED THE SIOUX FALLS BUSINESS COMMUNITY

TH

FINANCIALLY SUPPORTED AGRICULTURE by generating more than

with more than

ON 100 MEMBERS TWO BUSES

$66,000

that travelled to Pierre on a 1-day trip for Sioux Falls Day at the Legislature.

at the Mayor’s Round-Up & Sale of Champions

MEASURE OF SUCCESS COMPARABLE CHAMBERS OF COMMERCE BY THE NUMBERS Total Chamber City Total MSA Current Surveyed Population Population Membership

Minimum Dues

Number of ribbon cutttings held last fiscal year

Billings, MT

110,000

150,000

1,237

$375

50

Boise, ID

205,600

650,200

1,850

$399

120

Cedar Rapids, IA

126,300

257,900

1,200

$425

65

Fargo, ND/West Fargo, ND/ Moorhead, MN

180,000

229,000

2,100

$335

116

Rapid City, SD

72,600

144,000

1,157

$380

97

Sioux Falls, SD

183,200

259,000

2,100

$397

140

siouxfallschamber.com

.com/siouxfallschamber

@SFAreaChamber @SFAreaAdvocate

Sioux Falls Area Chamber of Commerce

chambernews.com | Chamber News 11

Share your message with the business community Advertise in Chamber News Chamber News is a direct business-tobusiness publication that reaches the decision-makers in Sioux Falls area businesses. It is mailed directly to more than 5,000 Chamber members and distributed free at select locations around Sioux Falls.

Promote your business in Chamber News.

Contact Steven Herman at (605) 351-1960 or chambernews@siouxfalls.com.

ECONOMIC INDICATORS Tracking trends in business is just one way that the Sioux Falls Area Chamber of Commerce is looking out for our members. Sioux Falls is a great place to do business, in part because of its diverse economy. Check here for economic indicators that help show growth and development.

City of Sioux Falls Building Permit Data

Regional Unemployment Rates

SEPTEMBER 2018

AUGUST 2018

CUMULATIVE YEAR TO DATE

6,000 PERMITS

2016

5,819 PERMITS

2017

BISMARCK

2.3%

5,241 PERMITS

2018 0

1000

2000

3000

4000

5000

FARGO

2.1%

6000

MINNEAPOLIS/ ST. PAUL

Source: City of Sioux Falls

2.5%

RAPID CITY

City of Sioux Falls Total Construction Value

2.8%

SEPTEMBER 2018

SIOUX FALLS

CUMULATIVE YEAR TO DATE

2.3%

ROCHESTER

2.2%

CEDAR RAPIDS

2.6%

800 OMAHA

2.7%

700

DES MOINES

2.2%

LINCOLN

2.6%

600

Source: Bureau of Labor Statistics Note: figures represent Metropolitan Statistical Areas (MSA), not just city; rates are not seasonally-adjusted

500

Agriculture Trends AUGUST 2018

400

10 $9.24

300 $573.4 million $249.2 million

0

$8.76

$8.86

8

$8.59

$8.18

(IN MILLIONS)

200 100

$633.2 million $239.3 million

$553.3 million $205.9 million

$9.08

SOYBEANS 2016

2017

Source: City of Sioux Falls

Total Construction Value

2018

(PER BUSHEL) U.S. SOUTH DAKOTA

6

New Non-Residential Construction Value

Sioux Falls Region Housing Overview SEPTEMBER 2018

CORN

(PER BUSHEL) U.S. SOUTH DAKOTA

4 $3.27

New Listings: 601 Days on the Market Until Sale: 76 Median Sales Price: $200,250 Inventory of Homes for Sale: 1,498 Source: RASE (Realtor Association of the Sioux Empire)

$3.47 $3.27

$2.96

2

August

2017

$3.36 $3.14

July August

2018

2018

Source: U.S. Department of Agriculture chambernews.com | Chamber News 13

FACES & PLACES

Faces & Places

LYNDA BILLARS

MARK LUKE

The Lynda B. Advantage CorpLynda Billars KW

Mark Luke Construction

MARSHALL SELBERG

STACY WRIGHTSMAN

Keller Williams Realty of Sioux Falls

Sanford Health

Our members do more than follow the news. They make the news. Job promotions and hirings. New projects. New partnerships.

Awards. Every day we hear about exciting accomplishments, historic milestones and other positive aspects of our member businesses that deserve to be shared.

ROD CARLSON

DAREN ANDERSON

JACK DYVIG

RET. CHIEF MASTER SERGEANT KEVIN D. UTHE

Active Generations

Sioux Falls Morning Optimists Club

Big D Technology Solutions, Inc.

Recognition of Chamber Volunteers Ambassador Team of the Year went to Lynda Billars, The Lynda B. Advantage Corp-Lynda Billars KW and Joey Rotert, Sioux Falls Federal Credit Union. Lynda Billars was the 2017-18 Ambassador of the Year. Mark Luke, Mark Luke Construction, was recognized as the retiring chair of the Ambassador Committee.

Rod Carlson, Active Generations, became an Emeritus Ambassador after 30 years of service to the Chamber.

Diplomats who served as team captains during the 2017-18 Diplomat Chamber year: Daren Anderson, Big D Technology Solutions, Inc.; Janel Cole, Cole Notary, LLC; Carrie Dragt, American Cancer Society; Stefanie Engebretson, Goosmann Law Firm; Jessica

Hauck, Minuteman Press; Gita Hendricks, MG & Assoc./Yoli BB; Cindi Johnson, Spectrum Marketing Services; and Derrick Karsky, Farmers Insurance Group/Karsky Agency. The 2017-18 Diplomat of the Year was Daren Anderson. Marshall Selberg, Keller Williams Realty Sioux Falls was recognized as the retiring chair of the Diplomat Committee.

Stacy Wrightsman, Sanford Health, was recognized for 10 years of service as a Diplomat.

Jack Dyvig, Sioux Falls Morning Optimists Club, was named an Emeritus Diplomat after more than 10 years of service to the Diplomat Committee. He will continue to serve as a mentor to Diplomats and the Chamber.

Retired Chief Master Sergeant Kevin D. Uthe was honored with the Spirit of DeWald Award.

This award recognizes an individual who has achieved professional distinction and made significant community service contributions both locally and statewide. To be considered, a person must be a Chamber member, assist the Chamber in reaching its goals, be involved in other community, professional or charitable organizations, and present a positive attitude and professional image on behalf of the Sioux Falls Area Chamber of Commerce. Uthe has been an active member of the Chamber’s Military & Veterans Affairs Committee for more than 30 years.

Faces & Places is great way to use your membership to be seen. This column appears each month in Chamber News and features information about Sioux Falls Area Chamber of Commerce members and volunteers. Submissions may include grand openings, changes in management, moves, major developments and award recognition. Submit news using the Faces & Places form at chambernews.com or email jdoyen@siouxfalls.com.

Professional portraits of Chamber volunteers are courtesy Chad Phillips Photography. chadphillipsphotography.com.

14 Chamber News | NOVEMBER 2018

New Faces & Promotions The Leona M. and Harry B. Helmsley Charitable Trust named Mitchell Krebs as Director of the Rural Healthcare Program.

Krebs’ past experience includes serving as Press Secretary for South Dakota Gov. Mike Rounds, Assistant Vice President of Media and Community Relations at Avera McKennan Hospital, and Public Policy Director at POET. Eric Kurtz, who served as Interim Program Director during the candidate search, will resume his position as Program Officer.

Davenport, Evans, Hurwitz & Smith, LLP has added three attorneys to the firm.

Ashley R. Brost is an Associate Attorney. A native of Sioux Falls, Brost practices in the area of commercial and complex litigation. Olivia R. Karns is an Associate Attorney. A native of Fairbanks, Alaska, Karns practices in the areas of corporate and business law, banking and financial services, and e-commerce, internet and cyber law. Mary Ellen Dirksen is an Of Counsel Attorney. A native of Sioux Falls, Dirksen practices in the areas of employee benefits, estate planning and probate and trust administration, and taxation.

Fiserv has added several new employees to its team. Samuel Felton, Keegan Batson and Joseph Wipf are implementation analysts; Thomas Marden is a client support rep; Stephanie Scott is a sales operation associate; David Buchholz, Andrew Rivera, Douglas Ragsdale, MaryBeth Marden, Elisabeth Paulson and Philip Skoglund are client technical support reps; Ashley Wipf is a conversion analyst; Todd Schneider is a technical consultant; Heidi Huwe is a business analyst; Kevin Forshey, Warren Dibbert and David Loehr are software development engineers; Ryan Kast is client partner for North and South Dakota; and David Akes is project manager. In addition, Allison Weber was promoted to client partner for Iowa.

Prosperous Home Health LLC has hired Jill Lorang, MSAS, BAN, RN as Director of Nursing. Her responsibilities include planning, coordination, leading, controlling and evaluation of home health services. Lorang has worked with aging and acutely ill patients for 27 years.

Honors & Awards Jami Gates, the executive director at Big Brothers Big Sisters of the Sioux Empire, was chosen as the winner of the 2018 Margaret Slack Award for Professional Excellence during the Big Brothers Big Sisters of America National Conference. Gates was selected from over 10,000 professionals because of her outstanding level of professionalism and quality of service.

Mud Mile Communications received four international W3 Awards from the Academy of Interactive and Visual Arts for its video work.

The W3 Awards honors outstanding websites, web marketing, web video, mobile sites/apps and social content created by interactive agencies, designers and creators worldwide. Mud Mile received four silver awards.

Bill Kilmer, CPA, joined RAS as vice president of finance. He has over 31 years of insurance accounting experience. Scott Van Voorst also joined the team as claims representative and was most recently with DocuTap. Nick Olson has joined ELO Prof LLC as an Associate. He has a background in banking and is currently studying for the CPA exam.

Interstate Office Products has added three new employees. Curt Reinschmidt is a workplace specialist. He has more than a decade of experience selling office supplies and promotional products. Abby Dyk is an interior designer. She will work with Interstate clients in the corporate, education and healthcare fields. Brianna Stotz is an account coordinator.

She will support the sales team as the primary liaison between the sales team, installation crew and clients.

Good Deeds NAI Global named Gretchen Miller, NAI Sioux Falls, the individual winner of the Of the Community Award. Miller earned the company-wide recognition for her long-term engagement with the Lutheran Social Services of South Dakota Everyday Heroes Mentoring Program. She is currently in her eighth year mentoring female students and third year with her current mentee in the USucceed Mentoring Program.

Sammons Financial Group donated $20,000 to support the South Dakota Department of Veterans Affairs’ Veterans Honored Interment project. The funds will be used to purchase much needed tools used by veterans to construct burial vessels for qualifying veterans. In addition, the donation will help coordinate efforts to partner with other states to create similar programs outside South Dakota.

Fiserv was named one of Fortune Magazine’s World’s Most Admired Companies for the fifth consecutive year. Fiserv has earned this award eight times in the last ten years. Fiserv received high marks in innovation and leads its category in use of corporate assets and long-term investment value.

Argus Leader Media Foundation invested $7,500 in programming at Family Visitation Center.

chambernews.com | Chamber News 15

FACES & PLACES

Be Seen

1

3 2 1-4 The October Membership Mixer was hosted by Grand

Living at Lake Lorraine. Executive Director Jane Gullickson welcomed 225 attendees, who enjoyed hors d’oeuvres and networking with other Chamber members.

16 Chamber News | NOVEMBER 2018

4

5 5 Members of Leadership Sioux Falls class 33 kicked off

their year of development with a daylong introductory session at Callaway’s. 6 Matthew R. Heemstra, Cain Ellsworth & Company, LLP, talked about how to understand and execute change in a recent Business Sense Workshop.

7 Justin Forde, Senior Director of Government Affairs for Midco, addresses members of the Young Professionals Network and Leadership Sioux Falls on the opportunity 5G presents for Sioux Falls. Mayor Paul TenHaken and FCC Commissioner Brendan Carr also addressed the group.

6

7 chambernews.com | Chamber News 17

FACES & PLACES

Be Seen

8

9

11 18 Chamber News | NOVEMBER 2018

10 The Chamber celebrated its 112th Annual Meeting at the Sioux Falls Convention Center on Oct. 16. 8-9 Attendees enjoyed socializing on the concourse prior to the dinner and program.

10 Retiring board members were recognized for their service to the Chamber during a reception held prior to the main program.

Retiring board members include Immediate Past Chair Dr. Dave Kapaska, Wendy Bergen, and Mike Hauck, Accord Commercial Real Estate, Inc. Not pictured are Mark Mickelson, Mickelson & Co. and Carl Wynja, U.S. Bank. 11 Retired Chief Master Sgt. Kevin D. Uthe received the Spirit of DeWald Award for his outstanding volunteer contributions to the Chamber and community. 12-13 Matthew Luhn, one of the original story creators at Pixar, delivered a keynote address that challenged attendees to tell great stories.

14 Tim Sturdevant, Sturdevant’s Auto Parts, was introduced as the 2018-19 Chair of the Board. 15 Stacy Wrightsman, Sanford Health, served as the program emcee. 16 Chamber President & CEO Jason Ball addressed the audience.

13 12 14

15

16 chambernews.com | Chamber News 19

FACES & PLACES

Be Seen

17-19 The Chamber’s Agri-Business Division hosted a

17

18

family-friendly event at the Stockyards Ag Experience Barn on National Farmer’s Day. More than 200 people attended the free event. 20 Members of the YPN got a behind the scenes look at the ongoing construction of Avera on Louise during a Community Connections tour.

19

20 20 Chamber News | NOVEMBER 2018

21

22

21-22 Local manufacturers hosted members of the Young Professionals

Network for Community Connection tours during National Manufacturing Week. Participants learned about the impact of manufacturing on our local economy during tours of Bell Incorporated and Orion Food Systems.

23 Attendees at a recent Business Sense Workshop learned how to master the art of interviewing from Kristin Hoefert-Redlinger, Northwestern Mutual.

Private Mortgage Banking

23

Tri 3.5

Celebrating what makes this community feel like home Professions like this remind us just how important our communities are. Our friends and neighbors come to feel like our extended family.

We proudly celebrate our community.

Jen Dykstra 605-575-8778 jennifer.a.dykstra@wellsfargo.com NMLSR ID 400259

Katie Fonder 605-575-8725 katie.l.fonder@wellsfargo.com NMLSR ID 1413795

Wells Fargo Home Mortgage is a division of Wells Fargo Bank, N.A. © 2018 Wells Fargo Bank, N.A. All rights reserved. NMLSR ID 399801. AS4631679 Expires 08/2019

chambernews.com | Chamber News 21

FACES & PLACES

Be Seen

24

25

24-25 YPN hosted Topics on Tap: Congres-

sional Candidate Forum in advance of the Nov. 6 general election. Three of the four candidates for South Dakota’s seat in the House of Representatives participated in the event, which was moderated by Dana Ferguson, Argus Leader Media.

27 YPN members met at Pancheros Mexican Grill for a Power Lunch in October. 28 Jeff Lautt, President of POET, welcomes members of the Chamber’s Agri-Business Division and Issues Management Council to a joint meeting.

27

28 22 Chamber News | NOVEMBER 2018

COMMUNITY APPEALS SIOUX FALLS AREA CHAMBER OF COMMERCE

Community Appeals Scheduled Fund Drives The purpose of the Community Appeals Committee is to qualify and provide orderly scheduling of capital fund drives.

The committee has a responsibility to discourage unnecessary or overlapping drives, to assess funds available in the Sioux Falls business community, and to provide input on realistic drive goals.

Capital fund drive applications will be accepted by the committee until Aug. 1 of any one year and the suggested solicitation amount and time slot for approved drives will be determined and scheduled by the committee no later than February of the following year.

For more information on the Community Appeals Committee, call Mike Lynch at (605) 373-2008.

CURRENT CAMPAIGN

BOY SCOUTS OF AMERICASIOUX COUNCIL APRIL 1-JULY 31, 2019 $1.57 MILLION

HOMEPLACE VOLUNTEERS OF AMERICA, DAKOTAS NOV. 1, 2018-MARCH 31, 2019 $1.25 MILLION To construct multi-family housing to serve young people ages 16-21 who are homeless or at risk of becoming homeless.

Renovate existing facilities to meet the increasing safety and program standards necessary to equip local youth to be “Prepared for Life.”

THE GLORY HOUSE OF SIOUX FALLS NOV. 1, 2019-MARCH 31, 2020 $1.35 MILLION

To provide affordable, long-term housing for up to 72 offenders with immediate access to substance abuse, mental health, employment and case management services.

ACTIVE GENERATIONS APRIL 1-JULY 31, 2020 $1.45 MILLION

To purchase land and build a second facility on the east side of Sioux Falls to accommodate its expanding programs and membership.

Northwest

Join us for lunch and catch up on activity taking place in the Northwest part of the city.

Thursday, Nov. 15

11:30 a.m.-1 p.m.

Burnside Bingo, 1605 W. Burnside Ave. Cost: $25, includes lunch RSVP: vwillson@siouxfalls.com chambernews.com | Chamber News 23

Meeting the demand for skilled workers

BY AMY SMOLIK

For the Sioux Falls Area Chamber of Commerce

24 Chamber News | NOVEMBER 2018

An aging workforce. An unemployment rate that continues to hover below 3 percent. A perception that a skilled trade job doesn’t pay good wages. Growing more jobs than there are people to fill them.

If you’re an employer looking to fill positions, this can sound daunting.

While Sioux Falls is excelling at growing jobs faster than training people, business owners and managers aren’t idly standing by to fill skilled jobs. Due to the efforts of technical educators, the business community and the infusion of public and private dollars, South Dakota is poised to grow its workforce to continue to meet the ever-changing demands.

In the next decade, skilled trade jobs are expected to increase faster than the growth of national average of all jobs, which is 11 percent. However, the retirement of aging workers and the ever-growing demand for workers, could cause serious skilled-labor shortages in the U.S. By 2020, the nation could face a shortfall of around 875,000 machinists, welders, industrial-machinery operators, and other highly skilled manufacturing professionals, according to the U.S. Bureau of Labor Statistics and BCG estimates. Employers need to actively recruit the next generation of skilled workers. Here’s a few ways they’re doing that in the Sioux Falls area:

COVER STORY

TECHNICAL EDUCATION

Sioux Falls is home to Southeast Tech, one of the state’s four technical institutes. With more than 50 choices in highdemand fields, Southeast Tech offers real-world experience with evening, online and hybrid programs that allow students to earn an associate’s degree, diploma or certificate.

The Build Dakota Scholarship Fund was founded to provide full-ride scholarships to students at South Dakota tech schools in high-need careers like welding, engineering and manufacturing. Since the implementation of Build Dakota in 2014, South Dakota’s technical schools have seen increased enrollment of 3 percent, contrary to a nationwide shrinkage of 11 percent.

Southeast Tech’s enrollment remained flat for the 2018-19 year.

“We don’t have facilities problems — we can’t produce enough human capital to meet the needs of our community.

We can’t keep up with area employers as far as workforce needs,” said Southeast Tech’s Chellee Unruh.

Unruh is a poster child for technical education. She earned her associate’s degree from Southeast Tech and then went on to earn bachelor’s and master’s degrees — all of which she

accomplished in five years. Today Unruh is the Southeast Tech Foundation Director, raising funds for her first alma mater and telling the story of tech ed success.

It’s really all about setting students up for success, Unruh said. Build Dakota allows students to earn a degree and make a living wage with no debt. It’s opened students’ eyes and parents’ eyes, she said. While this opportunity has helped change the perception about a two-year degree, Unruh thinks it will take more time for people to understand the opportunities available.

“It’s going to take more than four years of a scholarship program to change decades of perception. But it is changing,” Unruh said. “There’s still a long way to go. We can sell the math to parents that you really can go anywhere with a tech ed degree.”

Many of Southeast Tech’s graduates choose to stay in Sioux Falls — approximately 75 percent. The Sioux Falls community coupled with employers ready to hire make it a great mix.

CHELLEE UNRUH Southeast Tech

One of the ways Southeast Tech tries to remain nimble is by growing programs that meet growing workforce needs — and producing new members of the workforce in 24 months or less. Unruh is currently leading a capital campaign to start a veterinary technician program, a $1.7 million investment that will make it South Dakota’s first vet tech program.

chambernews.com | Chamber News 25

COVER STORY

will grow by nearly 19 percent in 2024, compared to 2014; in South Dakota that growth is 15 percent for the same time period. This is a broad-based program that is intended to be nationally accredited by the American Veterinary Medical Association and qualify students to take the Veterinary Technician National Exam.

APPRENTICESHIPS/MENTORSHIP PROGRAMS On-the-job training and promotions from within have benefited several Sioux Falls area businesses. Southeast Tech has the No. 4 automotive program in the nation. While that serves as a feeder for Sioux Falls Ford Lincoln, General Manager Ed Bloom said they also utilize certificate programs and training within the dealership to meet their ongoing workforce needs.

Photo courtesy Southeast Tech.

Students who complete this program will have career opportunities across the state — from traditional veterinarian’s clinics to agricultural production settings to biomedical research, one of the growing workforce needs thanks in part to the expansion of the USD Discovery District, located just north of Southeast Tech. According to the National Bureau of Labor Statistics, the number of employees needed in this field

ED BLOOM

Sioux Falls Ford Lincoln

“The automotive manufacturers help us keep up with training and we always make the necessary changes to add equipment whenever needed,” Bloom said.

“We grow people within, starting in our Quick Lane and we also find future technicians at trade schools throughout the country.”

Like many in the construction industry, Journey Group battles the misconception that the construction trades are just swinging hammers — and the challenge of more jobs than people to fill them, said Jolene Smith, HR Director.

“We look in multiple places to fill positions — employee referral programs, apprenticeships, internships,” Smith said.

Skilled Labor Jobs and Pay AIRCRAFT MECHANIC Inspecting, repairing, adjusting, or overhauling airplane or helicopter engines and other important systems

Average hourly pay: $30.07 Top-end hourly pay: over $44.27

AUTOMOTIVE MECHANIC Inspecting, troubleshooting, and repairing motor vehicle engines and other important systems and components

Average hourly pay: $20.51 Top-end hourly pay: over $31.46

CARPENTER Constructing or fixing the wooden frameworks or foundation forms for buildings and related structures

Average hourly pay: $23.86 Top-end hourly pay: over $38.63

APPLICATIONS SOFTWARE DEVELOPER Overseeing the creation of new computer programs or mobile apps (or modifications to existing ones)

Average hourly pay: $51.30 Top-end hourly pay: over $76.97

BOILERMAKER Assembling, installing, or fixing very large containers or vessels designed for holding liquids or gases (such as closed vats, steam boilers, and boiler furnaces)

Average hourly pay: $30.30 Top-end hourly pay: over $41.91

CNC MACHINE TOOL PROGRAMMER Giving instructions to computer numerically controlled machinery for making objects like tools, molds, and dies

Average hourly pay: $26.81 Top-end hourly pay: over $39.40

AUTO BODY REPAIRER Refinishing or repairing the bodies and structural frames of cars and trucks

Average hourly pay: $21.94 Top-end hourly pay: over $33.98

26 Chamber News | NOVEMBER 2018

BRICK MASON Constructing or fixing walls or other structures by placing and binding bricks, cinder blocks, structural tiles, or other similar materials

Average hourly pay: $25.67 Top-end hourly pay: over $39.81

COMPUTER PROGRAMMER Generating, testing, or changing the code that makes software work the way it’s intended to

Average hourly pay: $42.08 Top-end hourly pay: over $63.72

“We saw participating in this program as more of an opportunity to contribute to industry as a whole,” she said. “We wanted to make sure the student had a wide range of experiences that allowed them to observe construction.”

“We do a lot of promoting from within.

A laborer may become a carpenter helper, who then might become a carpenter.

There are lots of skills learned on the job.

Or we’ll hire entry-level welder and then help them become certified.”

Journey Group also imparts to their employees the importance of the work JOLENE SMITH being done to improve their community Journey Group — for example, they have carpenters who are building a hospital and creating a space to save lives. They have found sharing a project’s bigger picture can help interest people in the construction industry, Smith said, which can help attract more students to the career and wage opportunities.

Their student rotated through each of three divisions at Journey Group. The program was an opportunity for employers to realize the potential that’s out there, Smith said. In 2019, the original 10 students will be invited back to work with their same contractors with a goal of growing the program. And because of the success of this program, Southeast Tech is looking at implementing it in other construction fields like engineering.

Journey Group was one of 10 companies that participated in a unique partnership with Southeast Tech in the summer of 2018, pairing high school students with contractors. It’s an idea that came out of the Associated General Contractors (AGC) of South Dakota to develop the workforce at a much earlier age.

“There is more to construction than hammering a nail.

There are really strong, solid careers and decent paying jobs in construction,” Smith said.

Students spent the mornings in labs at Southeast Tech and their afternoons with the contractor. It was an opportunity for students to “learn while they earn” and they left the program with five credits.

Photo courtesy Southeast Tech.

CONSTRUCTION MANAGER Planning, overseeing, and handling the coordination of construction or maintenance activities (including budgeting and scheduling) related to specific building projects

Average hourly pay: $48.56 Top-end hourly pay: over $76.71

DENTAL HYGIENIST Examining and cleaning the teeth of dental patients while educating them about good oral hygiene and looking for signs of problems that a dentist may need to address

Average hourly pay: $35.91 Top-end hourly pay: over $48.72

CRANE OPERATOR Lifting and moving construction materials, manufactured products, or machinery using mechanical beam and cable equipment

Average hourly pay: $26.78 Top-end hourly pay: over $40.53

DIAGNOSTIC MEDICAL SONOGRAPHER Using ultrasound technology to capture images of what’s occurring inside a patient’s body

Average hourly pay: $35.19 Top-end hourly pay: over $48.00

DATABASE ADMINISTRATOR Managing and implementing changes to information systems that store, organize, and provide select access to data

Average hourly pay: $42.81 Top-end hourly pay: over $63.66

DIESEL MECHANIC Troubleshooting and repairing larger vehicles with diesel engines such as trucks, buses, and, in some cases, marine vessels

Average hourly pay: $23.08 Top-end hourly pay: over $33.59

ELECTRICAL OR ELECTRONICS DRAFTER Producing drawings and diagrams of wiring or circuit board layouts

Average hourly pay: $30.64 Top-end hourly pay: over $47.10 ELECTRICIAN Wiring buildings for electrical power, lighting, or communications systems (and maintaining or repairing those systems)

Average hourly pay: $27.84 Top-end hourly pay: over $44.56 ENGINEERING TECHNICIAN Assisting engineers with the development and testing of design solutions to various real-word problems

Average hourly pay: $31.03 Top-end hourly pay: over $46.77

chambernews.com | Chamber News 27

COVER STORY

PARTNERSHIPS

BUILD DAKOTA Build Dakota was established to assist in overcoming South Dakota’s workforce shortage. An initial $50 million investment — $25 million from philanthropist T. Denny Sanford that was matched by the state of South Dakota — continues to be supported by the business community. The program was funded for five years; the fifth and final year begins January 2019. Initially, each of South Dakota’s four technical institutes were given 300 scholarships to award annually. An endowment was created from the funds, the interest of which will continue to allow for scholarships.

Partnerships are the name of the game when it comes to workforce — and one of the reasons Build Dakota has been successful. Since its inception in 2014, more than 180 businesses have paid a portion of students’ program expenses and expanded their financial support tenfold — more than $1.4 million in its first four years. Sioux Falls Ford Lincoln is one of the companies that support Build Dakota scholarships.

“Build Dakota is a great program for young people to get the training and skills they need to succeed in our business. We’ve sponsored several full-time technicians and we are currently sponsoring two to three students in the program,” Bloom said.

HOW IT WORKS: Students receive a Build Dakota Scholarship, which pays for their degree in high-need technical areas — a value of $20,000 to $25,0000. Students then commit to working in South Dakota within their specific field of study for three years postgraduation. The 2019-20 eligible programs feature diploma and AAS degrees, taking one to two years to complete. They fall under nine key areas: agriculture, automotive, building trades/construction, energy technicians, engineering technicians, healthcare, information technology/computer information systems, precision manufacturing and welding.

Photo courtesy Southeast Tech.

Skilled Labor Jobs and Pay FASHION DESIGNER Creating original clothing designs and fashion accessories

Average hourly pay: $37.92 Top-end hourly pay: over $65.14

HVAC TECHNICIAN Repairing or installing systems for the heating, cooling, and ventilation of buildings

Average hourly pay: $23.81 Top-end hourly pay: over $36.22

FILM OR VIDEO EDITOR Choosing and arranging sequences of film or video clips for movies, TV shows, or similar projects

Average hourly pay: $40.36 Top-end hourly pay: over $78.57

INDUSTRIAL MACHINERY MECHANIC Fixing, maintaining, or putting together machines used for industrial processes like manufacturing or oil, gas, or chemical refining and distribution

Average hourly pay: $25.54 Top-end hourly pay: over $37.28

FUNERAL SERVICE MANAGER Coordinating the resources and activities of facilities that provide funeral and memorial services for the families and friends of recently deceased individuals

Average hourly pay: $44.76 Top-end hourly pay: over $73.72

LOGISTICS MANAGER Coordinating activities related to the storage, transportation, and distribution of physical goods

Average hourly pay: $48.43 Top-end hourly pay: over $75.34

28 Chamber News | NOVEMBER 2018

MILLWRIGHT Assembling industrial machines, performing maintenance or repairs on them, and dismantling them when necessary

Average hourly pay: $26.58 Top-end hourly pay: over $38.51 MOBILE HEAVY EQUIPMENT MECHANIC Troubleshooting, adjusting, and fixing large mobile equipment used for construction or natural resource excavation (such as bulldozers, road graders, cranes, and conveyor systems)

Average hourly pay: $25.18 Top-end hourly pay: over $36.23 MULTIMEDIA ARTIST OR ANIMATOR Creating animations, special effects, or visual enhancements for projects like movies, video games, television shows, or advertisements

Average hourly pay: $36.81 Top-end hourly pay: over $59.17

Unruh said. “I don’t think they could have anticipated what Build Dakota would do and become. I believe it has exceeded expectations and performance. It has been nationally recognized for highlighting skilled trades. There is a desire to keep it continuing in some form.

LOOKING TO THE FUTURE

As the workforce changes, programs change, Unruh said.

For example, in the 1990s, the business program was Southeast Tech’s largest program. Today, as jobs have changed, fewer students are enrolled in the business program. But — because Sioux Falls continues to grow in healthcare services, there has been an increase in surgical technicians, LPNs, and invasive cardiovascular technology.

“We do have the ability to be nimble and follow the workforce — and continue to lead the region for training for those jobs,” Unruh said.

Photo courtesy Southeast Tech.

Build Dakota provided incentives for students seeking careers or continuing education in high-demand fields across the state. The initial funding, $50 million, was for five years of the program — and the fifth year starts in 2019. This means that the future of the program may look different, but its success shows that there is a need for this type of program. More details will be determined in 2019, Unruh said.

“When Build Dakota started, we wanted to make an impact. Instead of talking about our workforce challenge, this was an action. We wanted industries to step up and partner,”

Not everyone is ready for a four-year program — and not every career path can start at a technical institute, Unruh said.

That’s where collaboration comes in, she said. Collaboration comes in all different layers, with multiple people, organizations coming together, Unruh said. This includes the city, industry partners, technical education, four-year universities, social service programs, nonprofits, high schools and more — all coming together and providing opportunities for students to map out their path.

“We’re looking to become a stronger partner with the region. We want the workforce of the Sioux Falls region to stay here and not have to leave to be trained,” Unruh said.

“A rising tide lifts all ships.”

OCCUPATIONAL THERAPY ASSISTANT Helping people improve their ability to lead normal day-to-day lives in spite of limitations caused by illness, injury, or disability

Average hourly pay: $28.59 Top-end hourly pay: over $38.62

PLUMBER, PIPEFITTER, OR STEAMFITTER Putting together and installing, adjusting, or repairing pipes and related equipment used for liquid or gas distribution

Average hourly pay: $27.44 Top-end hourly pay: over $44.14

SOUND ENGINEERING TECHNICIAN Recording or mixing sound in settings like live music venues, theaters, sports arenas, recording studios, or film sets

Average hourly pay: $32.78 Top-end hourly pay: over $60.21

PHYSICAL THERAPIST ASSISTANT Carrying out treatments, as directed by a physical therapist, that help people regain or improve their strength and range of motion after injury, surgery, or other physical impairment

Average hourly pay: $27.70 Top-end hourly pay: over $38.17

RADIOLOGIC TECHNOLOGIST Using X-ray technology to obtain diagnostic images of a patient’s internal anatomy

Average hourly pay: $29.00 Top-end hourly pay: over $40.44

WELDER Joining metal pieces together using handheld welding torches or related equipment

Average hourly pay: $20.87 Top-end hourly pay: over $30.37

RESPIRATORY THERAPIST Evaluating and providing therapeutic treatments for patients who have medical conditions that make it difficult for them to breathe

Average hourly pay: $29.72 Top-end hourly pay: over $39.92

WIND TURBINE TECHNICIAN Installing, inspecting, fixing, and maintaining large wind turbines used for generating electricity

Average hourly pay: $27.25 Top-end hourly pay: over $38.54

PILE-DRIVER OPERATOR Using large pile-driving machines that are mounted on barges, cranes, or skids to hammer long beams of steel, wood, or concrete into the ground as part of a big construction project

Average hourly pay: $30.66 Top-end hourly pay: over $48.46

Source: U.S. Bureau of Labor Statistics’ May 2017 estimates

chambernews.com | Chamber News 29

BUSINESS ADVOCACY

Past success drives advocacy forward in the new year Last month marked the beginning of the Chamber’s fiscal new year. As the leading Sioux Falls area business advocate, we represent our members by advancing and promoting the economic health and quality of life for the region. Our advocacy efforts over the last 12 months were directed by our Board of Directors, with guidance and recommendations from our Issues Management Council.

I’d like to share a few highlights from the past year, as our public policy team continues to work to be the “Voice of Business” for the greater Sioux Falls business community: DEBRA OWEN

•

Organized a Washington D.C. Fly-In with Rapid City, which included visits to Capitol Hill and the Pentagon and conversations with key dignitaries such as Secretary of the Air Force Heather Wilson and Assistant Secretary of the Air Force for Installations John W. Henderson.

•

Held three Inside Washington luncheons with a member of our Congressional delegation featured at each event.

•

Held seven local and state candidate forums, which included mayoral, city council, gubernatorial and congressional candidates.

•

Monitored 170 bills and actively lobbied on 40 bills during the 93rd Legislative Session.

•

Held six state legislative events, including legislative coffees, Sioux Falls Day at the Legislature, pre-legislative reception and the Good Morning Sioux Falls breakfast.

•

Attended more than 140 local government meetings of the Sioux Falls City Council, Minnehaha County Commission, and the Sioux Falls School Board.

•

Provided research and analysis and produced written explanations of each of the proposed measures on South Dakota’s November ballot, which can be found on our website under the advocacy tab.

•

Published 51 Chamber Advocate weekly newsletters, which included the new Advocate podcast – a convenient and time-efficient way to communicate 9our advocacy efforts. These can also be found on our website, under the advocacy tab.

Sioux Falls Area Chamber of Commerce

...our team continues to work to be the “Voice of Business” for greater Sioux Falls

Our public policy team, which includes myself, Justin Bentaas and Teresa Schreier, is excited about the year ahead. Through member-led efforts, we will continue to proactively identify issues that impact the Sioux Falls area business community and propose solutions that preserve and enhance our strong business climate. We’re ready – let’s go Sioux Falls!

30 Chamber News | NOVEMBER 2018

HEADLINES

Pictured above is the 2017 Veterans Day program. The 2018 program will be held Sunday, November 11.

Program planned for Veterans Day Among the great days of national remembrance, none is more deeply moving to Americans than Veterans Day.

General Marshall Michels will deliver the keynote address.

Brig. Gen. Michels is currently assigned as the Director Joint Staff for the South Dakota National The Sioux Falls Area Guard. His military career began Chamber of Commerce’s in 1983 and includes more than Military and Veterans Affairs three years on active duty with Committee, in partnership the 2nd Armored Division and with local veterans organizaBRIGADIER GENERAL with the 1st Infantry Division tions, will host a Veterans Day MARSHALL MICHELS during Operation Desert Shield/ program on Sunday, Nov. 11, Desert Storm. Brig. Gen. Michels 2018 at 10:30 a.m. The event earned a bachelor’s degree from University will take place at Lincoln High School, of South Dakota and two masters degrees, located at 2900 Cliff Ave. one in Business Administration from The program will feature a mass colors University Touro International and one in presentation of flags from various miliStrategic Studies from the U.S. Army War tary, veterans and service and civic club College. He is a graduate of the Joint Force organizations in Sioux Falls, along with a Staff College, Advanced Joint Professional performance by the Singing Legionnaires Military Education, U.S. Army War College of American Legion Post 15. Brigadier and U.S. Air Force War College.

VETERANS DAY Sunday, Nov. 11, 2018 10:30 a.m.

Lincoln High School Veteran Outstanding Achievement Awards will be presented to Dan Francis, Disabled American Veterans; Douglas Koch, Military Order of the Purple Heart; and Larry Panning, The American Legion Sioux Falls Post 15.

The Veterans Day program is free and open to the public. In addition, there will be a non-denominational church service held prior to the Veterans Day program.

The service will begin at 9:30 a.m. at Lincoln High School.

chambernews.com | Chamber News 31

HEADLINES

A Place to Call Home

HOMEPLACE

VOA, Dakotas addresses youth homelessness

BY MIKE LYNCH

Sioux Falls Area Chamber of Commerce

All too often, the acknowledgment and understanding of homelessness within a community is under recognized, leaving the vulnerable underserved. Most residents in our area and throughout the country are fortunate to have a safe and secure place to live, absent from the realization of how some struggle to survive. By and large, this isn’t a deliberate act of neglect, but instead a result of one’s busyness of life and an inability to identify the juxtaposition of those who have shelter and those who don’t.

The need for youth housing in the Sioux Falls area is acute.

During the 2017-18 school year, 1,256 homeless students were identified in the Sioux Falls school district, with 102 of those between the ages of 16-21. Through its upcoming Sioux Falls Area Chamber of Commerce Community Appeals “HomePlace” campaign, Volunteers of America, Dakotas plans to confront youth homelessness by constructing multi-unit, transitional housing to serve youth.

The campaign, which runs Nov. 1, 2018 to March 31, 2019, plans to raise $1.25 million of its overall goal of $3.5 million. It is being led by volunteer co-chairs Julie Nelson, American Bank & Trust; Tony Nour, First PREMIER Bank; Mike Teslow, Swenson Investments & Commodities; and Curt Zaske.

HomePlace, which will be located near Roosevelt High School with easy access to public transportation, is an added component

32 Chamber News | NOVEMBER 2018

HOMEPLACE COMMUNITY APPEALS CAMPAIGN Goal: $1.25 million Nov. 1, 2018–March 31, 2019 For more information, visit voa-dakotas.org to VOA Dakotas’ existing Axis180 program, which began in 2001.

Financial support from multiple sources has allowed VOA Dakotas to serve this population by covering the cost of housing and providing services. The current building, however, is in need of extensive maintenance and repairs, and only allows up to 10 young people to be served at a time.

Beyond housing, the Axis 180 program offers educational support, employment assistance, life skills training, professional educated staff available 24 hours a day, seven days a week, connections to community resources and follow up case management after a transition.

“There is no other organization in the area that is meeting these needs in this way,” said VOA Dakotas President/CEO Dennis Hoffman. “We have seen the impact that the Axis180 program has had on its participants, and we look forward to expanding our services to meet this growing need better.”

The new facility will allow VOA Dakotas to serve 21 youth in an accommodating environment. Funds raised through the Community Appeals campaign will directly impact the brick and mortar portion of this project, allowing VOA Dakotas to break ground and begin construction.

Hoffman considers VOA Dakotas a ministry, called to serve people on the path to transformation. “We demonstrate God’s love by serving a wide demographic by helping them achieve their full potential.

Our trained, professional staff is dedicated to humble service, stewardship, and quality.”

An essential point that Hoffman would like the Sioux Falls community to understand is that no young person chooses to experience homelessness. Instead, they sometimes face difficult circumstances that contribute to their homelessness, including family dysfunction, abuse at home, aging out of the foster care system, exiting the juvenile justice system and economic hardship.

By contributing to this campaign, Hoffman believes it will help young people overcome homelessness and become successful members of society. “Our community thrives and grows when individuals are inspired to commit to innovative solutions. When

we set vulnerable populations up for success, we are helping them to become contributing members of our community and cultivating a healthy society.”

Additionally, Hoffman says that VOA Dakotas is not only providing homeless youth with a safe living environment, complete with the resources necessary to be self-sufficient, but is also providing the tools they need to be better neighbors, employees, and parents.

Efforts like this one also help to reduce generational homelessness and involvement in the justice system, thereby decreasing city-funded interventions, such as incarceration.

The positive effects of VOA Dakotas extend well beyond those in need of shelter, however, as the business community is also a benefactor of its services. “When we can help individuals get out of poverty, find jobs and contribute to society, they become better consumers and are more inclined to avoid situations that compromise the business community,” Hoffman said. “They also become more likely to be involved and engaged with businesses.”

For more information on HomePlace and the mission of VOA Dakotas, please visit voa-dakotas.org.

chambernews.com | Chamber News 33

HEADLINES

County awarded grant to implement justice system and community partnerships Minnehaha County will receive additional funding in 2018 to continue its effort to create a collaborative network of partners working to keep people out of jail and connect them to necessary professional services.

The John D. and Catherine T. MacArthur Foundation awarded Minnehaha County a $700,000 grant to be used over the next two years. The grant is part of the Safety and Justice Challenge, a $148 million national initiative to safely reduce incarceration by changing the way America thinks about and uses jails.

Minnehaha County joined the Safety and Justice Challenge Network in 2017 as an Innovation Site with funding for a targeted project focused on the community triage center. The project was a 15-month collaboration period for local leaders to conduct research, gather data, determine what a community triage center could look like, and identify next steps to bring the project to fruition. This project offered the Sioux Falls area national attention, including being asked to apply for this new funding.

“Our community was recognized for its leadership capacity to build high level consensus and ability deliver meaningful results,” said Commissioner Cindy Heiberger. The new funding will provide Minnehaha County and partners with additional support and expert technical assistance to implement a comprehensive plan of five strategies. The plans seek to address justice system practices that affect the

IMPLEMENTATION FUND PARTNERS Minnehaha County Commission Minnehaha County Office of the Public Defender Minnehaha County Office of Public Advocate Minnehaha County Sheriff’s Office Minnehaha County State’s Attorney’s Office Minnehaha/Lincoln County Human Services South Dakota Unified Judicial System, 2nd Circuit City of Sioux Falls Sioux Falls Police Department Sioux Falls Area Chamber of Commerce Sioux Falls Area Community Foundation

target populations of people with mental health and substance abuse issues, people of color, and those with long lengths of stay in jail.

Over the next two years, stakeholders will strive to implement community-based options at justice system decision points with the goal of reducing the local jail population, while not compromising public safety.

Development Foundation Annual Meeting to be held Nov. 15 The Sioux Falls Development Foundation will hold its Annual Meeting at the Holiday Inn City Centre in the Falls Room on Thursday, Nov. 15, from 4:30 to 6:00 p.m., with a brief business meeting beginning at 5:15 p.m. The event will include remarks from Governor Dennis Daugaard and this year’s annual report of developments throughout the Sioux Falls area will be distributed.

The meeting is free and open to the public and provides an opportunity for business leaders and community residents to be updated on economic development activities during 2018 in a relaxed, informal setting. An important part of the agenda is the presentation of the Spirit of Sioux Falls Award, given annually to a person who has demonstrated excellence in leadership and

34 Chamber News | NOVEMBER 2018

SIOUX FALLS DEVELOPMENT FOUNDATION ANNUAL MEETING Thursday, Nov. 15, 2018 4:30–6 p.m.

Holiday Inn City Centre

commitment to the economic development of our area.

The gala event features complimentary hors d’oeuvres and a cash bar, plus a chance to network with others who care about Sioux Falls and its future.

Shop local on Small Business Saturday The first Small Business Saturday took place in 2010 and quickly gained momentum across the United States. It falls on the Saturday following Thanksgiving each year, and this year it will be celebrated on Nov. 24.

The mission of Small Business Saturday is simple – encourage people across the country to support small, local businesses during the holiday shopping season. According to shopsmall.com, 108 million consumers nationwide shopped or dined at local, independentlyowned small businesses on Small Business Saturday in 2017, which generated approximately $12 billion in reported spend.

A visit to the local boutique or a meal at your neighborhood café not only supports the local economy, it promotes a more vibrant community. Small businesses make up about 60 percent of the Sioux Falls Area Chamber of Commerce’s total membership of 2,100 members. The Chamber defines small businesses as those organizations with ten or fewer employees.

Small businesses across the community that are members of the Chamber can be found in the member directory at siouxfallschamber.com.

Give local on Giving Tuesday South Dakota’s first statewide Day of Giving will be held Tuesday, Nov. 27. The date coincides with the globally recognized Giving Tuesday, which brings attention to the work, impact and need of nonprofit organizations.

South Dakota Day of Giving seeks to generate excitement and grow philanthropy in South Dakota. Nonprofits across the state are uniting to encourage generosity and raise as much money as possible on a single day.

Individuals and businesses are encouraged to demonstrate support for their favorite local nonprofit agencies both through donations and by raising awareness on Nov. 27.

Donors make donations directly to the local nonprofit. Every donation received, no

matter the amount, increases that organization’s chances to win additional funds from a prize pool. South Dakota Gives organized the prize pool and is also providing resources and training to support nonprofits who participate in Day of Giving. The event is fully funded by The Bush Foundation, South Dakota Community Foundation and several generous donors and partners.

Research has shown that nonprofits that participate in a Giving Day bring new donors to an organization, and that existing donors are more likely to increase their gift. More information about South Dakota Day of Giving can be found at southdakotagives.org.

SMALL BUSINESS SATURDAY November 24

Encourages people across the country to support small, local businesses during the holiday shopping season

SOUTH DAKOTA DAY OF GIVING November 27

Encourages people across the state to give generously to local nonprofit organizations

chambernews.com | Chamber News 35

BUSINESS SENSE

Using mediation for workplace conflict saves time and money The simple truth is this: mediation works.

It saves an organization time and money, and it is not something that should only happen when a formal Equal Employment Opportunity Commission or other complaint or lawsuit has been filed. Indeed, studies have shown time and again that the closer to the origin of the conflict or dispute matters can be addressed, the higher chances there are to save both time and money and the better the chance to arrive at a resolution that everyone can live with.

MICHAEL S. McKNIGHT

Boyce Law Firm, L.L.P.

Many of you may question whether an employment related charge will ever be filed against your organization. As of 2014, U.S. companies had at least an 11.7 percent chance of having an employment related charge filed against them. For those with a business presence outside of South Dakota the percentage increases, dramatically in some states - 40 percent in California, 47 percent in Nevada and for some reason a whopping 66 percent in New Mexico.

And when that employment related charge goes “legal,” the cost goes up. The cost of conflict to an organization is high, both from a monetary standpoint and time the organization spends in dealing with it. Defending an employment-related lawsuit can easily exceed $100,000 in legal defense costs alone. A 2010 RAND Institute study estimated an average cost to defend of $150,000. While employment practices coverage (commonly referred to as “EPL” coverage) is fairly common these days, many cases (an estimated 81 percent by some sources) result in no payment by the insurance carrier. In other words, it is the employer’s deductible/retention money that is the first to go towards resolution or defense costs under many policies. The time spent by HR and other upper management in dealing with the matter can be staggering and have significant impact on the overall productivity of the organization. The average duration of an employment matter has been estimated to be 275 days.

The good news is that the vast majority of organizations recognize the cost-control effectiveness of alternative dispute resolution – a number on the rise since 1997, according to a study by Cornell University and Price Waterhouse. Nearly 90 percent of organizations responding to the 1997 study reported having used mediation as a means of resolving conflict in the prior three years. In addition to saving time and money, organizations have learned that allowing parties to resolve disputes themselves, with the assistance of a mediator, preserves good working relationships, results in more satisfactory settlements, and was all-in-all a more satisfactory process to the participants.

36 Chamber News | NOVEMBER 2018

Trained HR professionals can, do and should mediate disputes in the workplace. Workplace dispute mediation is expected by the Society of Human Resource Managers and other professional trade organizations. Hardly a day goes by in many organizations where an HR professional does not handle personality conflicts between employees, issues involving poor (or no) communication, strong emotions, misunderstandings, employee leave, and benefit and pay issues. Many organizations have dispute resolution policies which govern when, how and who is to handle internal workplace conflict.

In the absence of such a written policy there will still be times when an outside mediator should be hired by the organization to attempt to resolve the dispute.

When should an outside mediator be brought in? Perhaps most fundamentally when one of the participants to the mediation objects to HR handling the resolution of the dispute. Mediation is a voluntary process between the participants and when one participant refuses to allow HR to mediate, then it is time to see if an outside mediator would be a viable alternative. Some of this can be avoided through proper wording of a dispute resolution policy giving HR the first opportunity to resolve the dispute. Another situation would be when HR cannot be balanced, or neutral, due to an obvious conflict of interest, or when HR’s impartiality is called into question on the particular matter at issue. Perhaps most importantly are those situations which have triggered the organization’s legal duty to investigate the complaint, or when the complaint/ dispute is between the employee and the organization as opposed to a dispute between two or more employees. In those situations, the organization is better off enlisting the services of an outside neutral mediator to work towards an amicable resolution of the conflict.

Every organization regardless of size should consider mediation as a means to resolve workplace conflict before it enters the realm of the legal world. The organization’s bottom line will benefit as a result.

Michael S. McKnight is a Partner at Boyce Law Firm, L.L.P. He is an AV Preeminent rated lawyer, a 2016 inductee in to the National Academy of Distinguished Neutrals and has developed an active and growing practice as a mediator of all types of disputes. McKnight has been named Sioux Falls Best Lawyers Employment Law in 2014, 2015, 2016, 2017 and 2018 and recognized by Great Plains Super Lawyers. He is also an Arbitrator - American Arbitration Association (AAA) and on the AAA approved mediator list.

MEMBER VOICE

Job shadowing helps prepare future workforce An educated and prepared workforce is a significant need across South Dakota. Careerreadiness programs for students in our K-12 education system are one tool we can use to address workforce challenges. Career-readiness programs help our students understand how to plan for their future and be successful in the workplace.

KAYLA EITREIM Junior Achivement South Dakota

students will see the amazing career opportunities available… and will choose to stay here after they graduate.

This year, Junior Achievement is piloting the JA Job Shadow program for 125 students at three Sioux Falls high schools. There have been job shadow programs in the past, but there is currently a need in our local schools and JA is happy to partner with them to provide this opportunity for students. The JA Job Shadow program provides students the opportunity to enter a Sioux Falls business and participate in a two-to-three hour job shadow experience.

It also helps them understand career planning and information about the skills they will need to be successful in the workplace. The goal of this program is to encourage students to experience their dream career to determine if it is a good fit for them before they begin formal education to obtain that career. We also hope that through their shadowing experience, students will see the amazing career opportunities available in Sioux Falls and across South Dakota, and will choose to stay here after they graduate.

At times, the students will return from the job shadow experience with confidence that this is the career path for them. They can then plan to obtain the education and/or training needed to work in that career after high school. For some students, the job shadow experience will open their eyes to the realities of that career, and they may decide that it is not the correct path for them. They can then reflect on other interest areas and consider other opportunities for their future. Both outcomes are positive. The students who love the job shadow experience and feel that career is right for them can begin planning their future immediately. Those students who determine the career they shadowed is not right for them have time while they are still in high school to explore other ideas, and they will avoid spending time and money on post-secondary classes that may lead to a career that is not a good fit.

To help high school students further develop their work-readiness skills and career and education plans, Junior Achievement is seeking business partners around the area who are willing to host students for the two-to-three hour job shadow experience. The shadow experiences will take place between December and March. All students in the program will participate in a required JA session prior to their job shadow to ensure they are prepared to get the most out of the experience. Junior Achievement hopes to grow the program to impact additional students in future years, so partnerships with Sioux Falls businesses and organizations in all career fields will be needed. If your business is interested in hosting a student, please contact the JA office at (605) 336-7318.

Junior Achievement has been preparing South Dakota students to be successful in work and in life for 50 years. This year, nearly 55,000 students in 35 communities will learn from community volunteers about money, careers, ethics and owning a business. We are proud to be a partner in preparing students to enter the workforce, and the JA Job Shadow program will take the lessons out of the classroom and into the community.

Kayla Eitreim is the President of Junior Achievement South Dakota.

chambernews.com | Chamber News 37

USING YOUR MEMBERSHIP

A.I.M. for value in your membership You make our chamber strong. Your investment in the Chamber supports a myriad of programs and services that move our economy forward and strengthen our quality of life. You do not need to lift a finger to receive value from your chamber membership, we are always working for you.

Your Chamber of Commerce is here to be your strategic partner. Regardless of the location, size or stage of your business, your Chamber membership can align to your overall business goals. Strategies morph as your business grows and develops. Your Chamber membership is crafted to grow and develop with you as well.

DEBORAH McISAAC Sioux Falls Area Chamber of Commerce

Your Chamber membership is crafted to grow and develop with you

Generally, we find that what members value most fits into three areas: advocacy, involvement in the community and marketing message. We refer to these as A.I.M.

ADVOCACY Public policy affects all aspects of business. Your chamber advocates sound business policy for all members. We are consistently monitoring local, state and federal issues that affect business and the development of the Sioux Falls area. The advocacy page on siouxfallschamber. com summarizes these efforts and you can stay informed about ongoing policy issues subscribing to the Chamber Advocate. A quick soundbite of current affairs is also available through the Chamber Advocate podcast. This is a new service for members on the go, who desire their information minutes at a time. A listing of all elected officials is available, spanning from school board contacts to local, county, state and federal representatives. A bill tracker is available tiered by member-driven priorities and updated weekly during legislative session.

Your Chamber’s legislative platform is created by the Issues Management Council’s thoroughly vetted process and approved by the Chamber’s Board of Directors. Policy statements, issues briefs, position statements and a full legislative report are at your disposal.

INVOLVEMENT IN THE COMMUNITY Your chamber membership supports community progress, through long term partnerships within our community and surrounding areas. We bring together government, non-profit and for-profit organizations to identify, discuss and develop solutions to community issues. Your chamber fosters an environment of collaboration, because when we work together we all succeed. This collaborative spirit ensures the sustainable growth Sioux Falls has enjoyed.

MARKETING MESSAGE Your Chamber membership provides a path for promotion and numerous opportunities to tell your story to the community and over 2,000 Chamber member organizations. Various paid advertising options are available, including siouxfallschamber.com, Chamber News magazine, Quickly and more. There is a diverse menu of sponsorship and event venue opportunities available of varying price points and commitment levels. In addition, there are multiple avenues to share your business news at no charge. The Chamber News has a promotional page called Faces & Places where you can share new hires, promotions, business awards, leadership changes and more. The members only section of siouxfallschamber.com allows you to create a member-to-member discount, fostering chamber member loyalty. Siouxfallsevents.com is a free community calendar to post your upcoming events and it is also printed in Chamber News. We also encourage you to tag the Chamber in your own social media posts, and to build up your fellow Chamber organizations by posting about your excellent experiences using #sfchambermember. Your communications and membership department can provide guidance to maximize your exposure as it aligns with your overall mission.

Your Chamber membership provides many pathways to engagement depending on the underlying goal for your business. Marketing and promotion are priorities in growth phases, while more developed businesses may add a focus of community involvement as a business strategy. Advocacy affects all businesses but may have a stronger effect on your business during specific legislative sessions. At all times, your chamber and your fellow members are working with you and for you. Progress is everyone’s business.

38 Chamber News | NOVEMBER 2018

RIBBON CUTTINGS

Ribbon Cuttings

The Sioux Falls Area Chamber of Commerce holds ribbon cutting ceremonies for members to celebrate joining the Chamber, milestone anniversaries, expansions or remodelings. Ribbon cutting ceremonies are organized free of charge for members and are held Monday through Friday at 11:30 a.m. and 4:30 p.m.

The public and all Chamber members are invited to share in the celebration. Call (605) 336-1620 for more information or to schedule your event.

Groundbreaking ceremonies are coordinated by the Sioux Falls Development Foundation. Call (605) 339-0103 for more information or to schedule your event.

Autoland

2500 N. MAPLE LANE autolandsf.com Autoland has combined all three locations into one larger facility that offers a full-service center, auto detailing and sales. L to R: Brad Sparks, James Payer II, April Meyerink, Karen Dumdie, Brad Dumdie (owner), Lynda Billars, Josh Muckenhirn, Mark Luke and Kyle Kneip.

NEW LOCATION

Baker Audiology & Hearing Aids

NEW MEMBER

429 W. 69TH ST. siouxfallshearing.com Baker Audiology & Hearing Aids is qualified to provide patients of all ages with premium hearing care based on individual needs. They offer a wide array of hearing services. L to R: Bruce McKee, Brad Nelson, Tyler Baker (owner), Ryan Baker, Sydney Baker, Mark Luke, Melissa Baker (owner), Sean Baker, Eric Anderson, Bobbi Thury, Kay McKee and Andrea Miller.

Great Plains Zoo & Delbridge Museum of Natural History

EXPANSION

805 S. KIWANIS AVE. greatzoo.org The Fortress of the Bears exhibit is home to four brown bears who were orphaned in the wild. The new exhibit includes underwater viewing of the animals, a lush bear meadow and interactive elements for children to enjoy. L to R: Dan Simon, Jeff Hugunin, Mark Luke, Elizabeth Whealy (president & CEO), Lindy Hill, Laurie Knutson, Lucas Fiegen and Amanda Cronberg.

Best Western Glo of Sioux Falls (Dawley Farm Hospitality LLC) Glo will be a four-story, 79-room, sleek and modern hotel that breaks the cookie-cutter hotel mold. This project is set to be completed in the summer of 2019.

L to R: Jason Ball, Brian Kern, Bob Mundt and Mayor Paul TenHaken

GROUNDBREAKING

chambernews.com | Chamber News 39

RIBBON CUTTINGS Lewis Drug & Sanford 10th & Phillips Acute Care

NEW LOCATION

136 S. PHILLIPS AVE. lewisdrug.com and sanfordhealth.org Lewis Drug and Sanford Acute Care each opened a new location in one building at the corner of 10th & Phillips Avenue in downtown Sioux Falls.

L to R: Terri Carlson, Sheila Arends, Brad Schipper, Jon Pociask, Dr. Brian Tjarks, Dr. Michael Farritor, Nikki Griffin, Dan Doyle, Mark Griffin, Dr. Clayton Van Balen, Jay Soukup, Louise Papka, Alex Prostrollo, Jordon Breuer and Bonnie Petersen.

Midco Technical Operations Center

NEW LOCATION

1305 N. TERRY AVE. midcocomm.com Midco opened its new Technical Operations Center in northwest Sioux Falls. The 30,000 square foot facility combines offices and provides inventory space for the Field Operations team.

It also houses the MidcoSN trailers. L to R: Todd Jensen, Brain McFadden, Laurie Knutson, Nancy Weber-Sweere, Mark Luke, Pat McAdaragh (president & CEO), Paige Pearson Meyer, Rick Kiley, Cindi Johnson, Kristin HoefertRedlinger and Aaron Kietzmann.

Montgomery’s

1725 W. 41ST ST. montgomerys.com Montgomery’s celebrated their 130 year anniversary. L to R Connie Sinclair, Lynda Billars, Randy Knecht, Clark Sinclair (CEO), April Meyerink, Ryan Sinclair, Cindi Johnson, Giselle Sinclair, Eric Sinclair (president), Lauren Sinclair and Neala Sinclair.

MILESTONE ANNIVERSARY

Panther

600 E. 52ND ST., N. pantherg.com Panther showcased their new location and introduced their revamped brand. L to R: Aaron Wimmer, Lynda Billars, Wendy Bergan, Justin Feickert, Aaron Mell (president), Marshall Selberg, Jay Soukup and Pam Feickert.

NEW LOCATION

Reliabank

NEW MEMBER

40 Chamber News | NOVEMBER 2018

608 W. 86TH ST. reliabank.com Reliabank is adding its ninth branch location and its first one in the city of Sioux Falls. Their services include banking, insurance, wealth management and mortgage services. L to R: Reid Johnson, Mike Hauck, Brad Nelson, Mayor Paul TenHaken, David Johnson (chairman and CEO/owner), Jan Johnson (director & owner), Sharon Haselhoff, Mark Luke, Kristin HoefertRedlinger and Ethan Johnson.

Rust & Co.

5005 S. WESTERN AVE. SUITE 100 shoprustandco.com RUST & Co. is an apparel retailer offering men’s and women’s clothing, shoes and accessories. L to R: Barb Roemen, Mark Luke, Francisco Javier Alvarez-Evangelista, Isabella Utrera, Stacey Utrera, Steve Van Buskirk, Lola Utrera, Tom Utrera, Stefanie Engebretson and Brett Roemen.

NEW MEMBER

Sanford International

1105 S. MINNESOTA AVE. sanfordinternational.com The Sanford International will focus on charitable giving and making a lasting impact in Sioux Falls. L to R: McKenzie Swenson, Joe Millar, Steve Van Buskirk, Mark Luke, Mike Begeman, Greg Conrad (tournament director), Lynda Billars, Marshall Selberg and Sam Olson.

NEW MEMBER

chambernews.com | Chamber News 41

RIBBON CUTTINGS Tyler Goff Group Hegg Realtors

5800 S. REMINGTON PL., SUITE 100 tylergoffgroup.com Tyler Goff Group’s main objective is to provide you as a seller the most amount of money, in the least amount of time and with the fewest hassles. L to R: Deanna Hopkins, David Johnson, Lynda Billars, Jay Soukup, Tyler Goff, Steve Van Buskirk, Cory Weeden and Jessica Steele.

NEW MEMBER

Upper Cervical of Sioux Falls

4944 E. 57TH ST. ucsiouxfalls.com Upper Cervical is a form of chiropractic health care that focuses on the top two bones in the neck. L to R: Jen Weerheim, Dr. Dominic Means, Josh Muckenhirn, Dr. Casey Weerheim (owner), Jay Soukup, Shannon Ward, April Meyerink, Grace Means and Mike Hauck.

NEW MEMBER

42 Chamber News | NOVEMBER 2018

MEMBERSHIP

New Members 22TEN Kitchen Cocktails

Restaurants Megan Schuver, (605) 965-1481 2210 W. 69th St., 57108 22tenkitchen.com

Americold Logistics

Warehouses-Refrigeration Eric Smith, (605) 339-4258 2300 E. Rice St., 57103 americold.net

Burns & McDonnell

Architects, Engineers, Planners Luke Rodig, (605) 271-5458 5809 S. Remington Place, Suite 400, 57108 burnsmcd.com

Cross Hairs

Salon Kalani Jorgensen, (605) 929-0002 401 E. 8th St., Suite 230, 57103 crosshairs.glossgenius.com

New members are printed in each issue of Chamber News. Following is a list of businesses or individuals who have invested in the greater community by joining the Sioux Falls Area Chamber of Commerce.

An online Membership Directory can be found at siouxfallschamber.com. Want to become a member?

Call (605) 336-1620.

Elite Property Management

Penske Truck Leasing

Property Management Ron Van Zanten, (605) 376-4797 2212 W. Madison St., 57104

First United Methodist Church Associate Member Lynne Jones, (605) 336-3652 401 S. Spring Ave., 57104 sfume.org

Forget Me Not Gift Boutique

Gift Shops Jody Kusek, (605) 335-9878 5009 S. Western Ave. #110, 57108

H Squared Communications Communications Heather Hitterdal, (605) 956-7189 P.O. Box 266, 57101 h-squared.com

Truck Leasing & Truck Rental Taylor Mason, (605) 335-1008 201 S. Petro Ave., 57107 gopenske.com

Recover Health

Home Health Care Jessica Leonard, (605) 335-3373 2908 E. 26th St., 57103 recoverhealth.org

Rusty Jones Custom Bikes, L.L.C.

Motorcycles-Sales & Service Rusty Jones, (605) 767-1628 47397 272nd St. Unit E, Harrisburg, 57032

Wine Time on Main

Bars & Lounges Kelsie Holmberg, (605) 937-9555 330 S. Main Ave., 57104 winetimeonmain.com

Never miss a customer call again!

Hear from one of our customers: “Our 70-provider practice has been a client of Time Communications for years. Time’s commitment to providing top-notch service to their clients is appreciated by our providers, staff and our patients.”

- Family Health Services, P. A.

Award-Winning Customer Service.

MONEY-BACK

866.778.2952 | TimeCommunications.biz chambernews.com | Chamber News 43

MEMBERSHIP

Member Anniversaries 35 YEARS

The Printing Center, Inc. Printers theprintingcenterinc.com

30 YEARS

Dakota Millwork, Inc. Windows & Doors dakotamillwork.com

Daren Construction, Inc. Contractors-General darenconstruction.com

Hander Inc. Plumbing & Heating

Plumbing , Heating & Cooling Contractors hander.com

Jim Woster Speaker

Maximum Promotions, Inc. Flags & Banners/Flagpoles maximumpro.com

Midwest Alarm Co., Inc.

Home & Business Security Systems midwestalarm.com

Scott Gilbert Construction Company Contractors-General scottgilberthomes.com

South Dakota Corn Associate Member sdcorn.org

25 YEARS

Dairy Queen/Orange Julius/ Karmelkorn Restaurants

Peska Construction, Inc. Contractors-General peskaconstruction.com

Richard J. Koch, DDS Dentists

South Central A/V

Audio Video Systems Sales & Installation muzakmidwest.com

Congratulations to the following members who are celebrating their milestone membership anniversaries this month. They are part of a continued commitment to our community through their investment in the Sioux Falls Area Chamber of Commerce. To learn more about Chamber membership, contact (605) 336-1620 or sfacc@siouxfalls.com. Find a complete Membership Directory online at siouxfallschamber.com.

20 YEARS

Culver’s - Arrowhead Pkwy.

Molly Maid of Sioux Falls

Construction-Residential amdahlconstruction.com

Fox Drywall & Plastering, Inc.

Ogdie Realty

Alan Amdahl Construction Co.

D N D Logistics, Inc.

Restaurant-Fast Food culvers.com

Trucking

Drywall & Plastering Contractor foxdrywall.com

Dunham Co. Residential Real Estate

Great Bear Recreation Park, Inc.

Real Estate dunhamresidential.com

Recreation 2401 W 49th st

Dunham Co. Residential Real Estate - Deb Metzger

Nordstrom’s Automotive Inc. dba Nordstrom’s Install. & Diagnostic Ctr.

Affiliate-Real Estate dunhamresidential.com

JDS Industries, Inc. Wholesale jdsindustries.com

Landscape Design, Inc. Landscaping landscapedesigninc.com

Mutual of Omaha The Dakotas Division Office

Automobile Parts & Repair nordstromsauto.com

R & R Mobility

Adaptive Equipment randrmobility.com

Raymond’s Jewellers Jewelers-Retail raymondsjewellers.com

Reach Church

Insurance mutualofomaha.com

Associate Member reachchurchsf.com

Runge Enterprises, Inc.

Sorlien Electric

Contractors-Excavating runge-enterprises.com

Electrical Contractors sorlienelectric.com

ServiceMaster of Sioux Falls

10 YEARS

Carpet & Rug Cleaners servicemastersf.com

Sioux Falls Stampede Hockey Club Hockey sfstampede.com

TLC Advantage, LLC Insurance-PPO tlcadvantage.com

Wireless World

Cellular Telephone Dealers wirelessworldus.com

15 YEARS

Acts of Nature

Art/Gift Gallery & Consultants actsofnature.com

Anderson Group CPA Accountants-Certified Public andersongroupcpa.com

44 Chamber News | NOVEMBER 2018

3D Security, Inc.

Security Control Equipment 3dsec.com

Cleaning Service mollymaid.com

Real Estate-Residential

Pro Framing, Inc. Construction proframinginc.com

Scooter’s Coffeehouse Coffee, Tea & Gifts scooterscoffee.com

5 YEARS

All Day Cafe & Goodnight Bar/ Taphouse 41 Restaurants alldaycafe.net

Bird Dog Equity Partners Venture Capital nordicventurepartners.com

Botski’s

Restaurants - Bar

Commemorative Air Force Joe Foss Squadron Associate Member cafjoefoss.com

Compassion Child Care Associate Member compassionchildcare.com

Cosand Construction Company, LLC

Construction-Residential & Remodel

Brandon Valley School District

Dakota Retail Technologies, LLC

Cleaning by Judy Inc.

GF Advertising

Associate Member brandonvalleyschools.com

Cleaning Service cleaningbyjudy.com

Dynamic Services, LLC

Real Estate-Investments dynamicservicesproperties.com

Herc-U-Lift, Inc.

Material Handling Equipment herculift.com

Interim HealthCare Home Health Care interimhealthcare.com

Cash Registers dakretail.com

Advertising-Promotional Products, Apparel & Awards gfadvertising.com

Hilton Garden Inn Downtown Hotels & Motels siouxfallsdowntown.hgi.com

Homestead Holdings, Inc. Insurance-Financial Holding homesteadholdingsinc.com

IMED Mobility

Northwest Tire Inc.

Jensen Insurance, Inc.

Rausch Brothers Monument Co.

Adaptive Equipment imedmobility.com

Associate Member nwtw.net

Insurance jensenagencyonline.com

Monuments

Jim Dunham & Associates Real Estate

Keller Williams Realty Sioux Falls - Julie Bruflat Affiliate-Real Estate juliebruflatrealty.net

Keller Williams Realty Sioux Falls - Tim Allex

Coffee Shop scooterscoffee.com

Sioux Falls My Place Hotel Hotels & Motels myplacehotels.com

T-Brothers Logistics Transportation tbrothers.com

Affiliate-Real Estate yoursiouxfallshome.com

Mount Pleasant Cemetery Associate Member mtpleasantsf.com

Scooter’s Coffee Drive Thru

Tom Van Wyhe Associate Member

United Tent & Convention Inc.

Tent Rental & Event Services

Vern Eide MotoPlex

Coaching-Professional Development leadtoinspire.net

NSN Revenue Resources, LLC

FIRST YEAR REINVESTORS

Financial Services nsnrevenue.com

46West Apartments Apartments jandmrealestate.com

Security Savings Bank Banks ssbia.net

5j Design LLC Graphic Design 5jdesign.com

Sip-n-Cycle

Recreation sip-n-cycle.com

Cody’s Smokehouse

Restaurants codyssmokehousebbq.com

Stanford Hearing Aids Hearing Aids stanfordhearingaids.com

Cryo Rev

Therapy cryorev.com

Hirshfield’s Paint & Decorating

Paint-Retail, Wholesale, Industrial hirshfields.com

NETWORK COVERAGE SDN WITH THE ASSIST

Lead to Inspire

Motorcycles-Sales & Service verneidemotoplex.com

IT pros are always at the center of the action ready to assist their multiple office locations simultaneously, thanks to SDN’s reliable broadband network.

Enjoy the UPTIME. See the interactive coverage map at

sdncommunications.com/map chambernews.com | Chamber News 45

FIVE QUESTIONS

Five questions is a monthly feature on a Chamber volunteer, Chamber member or staff member.

Want to be featured here? Call (605) 336-1620.

Five questions with Chris Kray Chris Kray has spent 24 years working for SCHEELS in Fargo, Minot, Sioux City and now as Store Leader in Sioux Falls. He is married to Stacie and they have three children: Alec and Carlie, both students at Augustana University, and Jack, who attends Washington High School.

Kray is active in the community, volunteering his time with Junior Achievement, Forward Sioux Falls, the CVB Advisory Council and Sioux Empire United Way. As the current Campaign Chair for United Way, Kray shares that years of volunteering on community impact teams have given him confidence that the dollars donated to United Way are used wisely by programs that make a difference in our community.

Why does your company choose to invest in a Chamber membership?

SCHEELS has a long history of giving back to the communities that we are in. We are grateful for the business that this community gives us and thus are able to support the Chamber financially to help make Sioux Falls a better place.

What is the best piece of advice you have received?

CHRIS KRAY SCHEELS

Your success or failure as a leader will depend on those you hire and train. You cannot fail with a strong supporting cast.

What is one of Sioux Falls best-kept secrets?

The way the Sioux Falls community can get behind things and support an issue both with manpower and financially. I have lived in other good communities, but I have never seen the coming together of people, groups and agencies as I’ve seen in Sioux Falls. There have been many before us that laid the groundwork for this and it is now up to us to continue momentum and find the next generation to keep this culture growing.

What is your favorite cold-weather activity?

I grew up in Central Minnesota and spent many days on the lake ice fishing. I never get tired of the anticipation when the bobber starts its slow descent down the ice hole and wondering if this is the big walleye.

How do you approach challenges?

I try to gather what I can on the issue and make a decision as soon as I have the needed information to make the call. I’ve learned over the years that you rarely get all the information that you would like to have to make a decision and, in most cases, you don’t have the time to wait. While you will never make the right call all the time, the fact that you are making a decision on a challenging topic is moving you closer to finding a solution to the issue. By waiting to get all the information, you are probably going to make the issue in front of you worse before it will get better.

46 Chamber News | NOVEMBER 2018

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Sweepstakes runs from September 17, 2018 through November 26, 2018. Approximate maximum aggregate value of all prizes is $10,000. By participating in the Sweepstakes, entrants agree to the full Official Rules. See the Official Rules for complete details, free method of entry, and qualifications, available at www.firstpremier.com/cruisin.

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