September 2014 Chamber News Magazine

Chamber News September 2014

Vol. 49, No. 12

A PUBLICATION OF THE SIOUX FALLS AREA CHAMBER OF COMMERCE

Planning for Growth Collaboration across the community key to Sioux Falls’ success

INSIDE:

Details ab out 108th Ann the ual Meetin g featur ing

chambernews.com | Chamber News 1

2 Chamber News | SEPTEMBER 2014

IN THIS ISSUE COVER STORY

Planning for Growth Collaboration across the community key to Sioux Falls’ success..... 22-27

Chamber News PUBLISHER

FEATURES

108th Annual Meeting featuring Chicago. . . . . . . . . . . . . . . . . 30-31 FSD turns 75. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 IN EVERY ISSUE: Message from the Chair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Events Calendars. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11 By the Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Noteworthy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Faces & Places. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-20 Community Appeals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Headlines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29-32 Business Advocacy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Sioux Falls Area Chamber of Commerce CHAMBER NEWS AD SALES

ARGUS LEADER MEDIA For advertising information, call: (605) 331-2348

CHAMBER NEWS LAYOUT/DESIGN JILL BLOM

CHAMBER NEWS EDITOR

AMY SMOLIK For editorial information, call: (605) 336-1620 Chamber News is published monthly by the Sioux Falls Area Chamber of Commerce, PO Box 1425, 200 N. Phillips Ave., Suite 200 Sioux Falls, SD 57104 Advertising and editorial deadlines can be found at SiouxFallsChamber.com under News & Publications.

Postmaster please send address changes to: Sioux Falls Area Chamber of Commerce, PO Box 1425, 200 N. Phillips Ave., Suite 200, Sioux Falls, SD 57101-1425 Phone: (605) 336-1620 • Email: sfacc@siouxfalls.com

Convention & Visitors Bureau. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

CHAMBER MISSION

Chamber Partner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

As the leading Sioux Falls area business advocate, the Sioux Falls Area Chamber of Commerce represents its members by advancing and promoting the economic health and quality of life of the region.

Using Your Membership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Member’s Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Business News. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-45 Ribbon Cuttings & Groundbreakings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47-50 Membership Anniversaries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 New Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Five Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 From the Archives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

ON THE COVER Several groups in the community recently completed or are in the final stages of long-range community plans and processes. Sioux Falls has developed several community vision blueprints in the past decades, which have helped guide leaders toward progress and development across the community.

Communicate WITH THE

CHAMBER .com/siouxfallschamber @SFAreaChamber @SFAreaAdvocate Sioux Falls Area Chamber of Commerce

chambernews.com | Chamber News 3

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MESSAGE FROM THE CHAIR

Chamber is the place where business comes together for progress A lot of words come to my mind when I think of the Sioux Falls Area Chamber of Commerce: Progress. Partnership. Education. Collaboration.

And after the last 12 months, I can add another word to the list — Gratitude. I have witnessed so many of you coming together through the Chamber to do your part to make the Sioux Falls area a better place to live and work. I’m grateful for your time in participating in the process and I’m amazed at your passion for our community.

KEITH SEVERSON 2013-14 Chair of the Board

... when we think of bettering Sioux Falls, we are all on the same team.

It seems that regardless of what issue is on the table, people in Sioux Falls look at the bigger picture and work for a solution that is best for all. When we kicked off the Chamber year, last fall at our annual meeting, it was under the theme “Better Together.” At times, we may be competitors, but when we think of bettering Sioux Falls, we are all on the same team. Our community is better when we come together to meet challenges and to enhance opportunities.

Our Chamber reached a number of milestones in the last 12 months. We’ve studied ballot issues at the local and state levels. We’ve thoroughly analyzed how we can improve our membership organization and provide greater value to our members. We’ve looked at our Community Appeals process to ensure it continues to meet the needs of our members. We’ve enhanced and improved our methods of communication with our members, and with more to come. Our volunteers were key in all of these processes.

This inaugural issue of the Chamber News magazine touches on some of the ways our community successfully uses process for progress. Your Chamber of Commerce has been at the table in some way for all of these plans. In talking with my colleagues or other chambers of commerce across the country, I’ve learned that Sioux Falls is unique. Many communities plan, but in Sioux Falls we actually follow through and we are respectful of the process that leads to results.

Part of the reason for improving Chamber News was to have an outlet to share how members benefit from their investment in the Chamber of Commerce — whether they’re actively involved or not. In these pages, you’ll continue to see how the Chamber through its tremendous staff, programs, services and educational tools, helps your business. We believe this new publication better reflects the quality of our organization and our community.

Spending the last 12 months as the Chair of the Board has been an enriching experience. I’ve been surrounded by great people. Thank you for the opportunity to serve and thank you for your continued investment in improving the Sioux Falls area. We are better — together.

2013-14 SIOUX FALLS AREA CHAMBER OF COMMERCE LEADERSHIP AND STAFF EXECUTIVE COMMITTEE CHAIR KEITH SEVERSON Eide Bailly LLP CHAIR-ELECT DANA DYKHOUSE First PREMIER Bank VICE CHAIR PAUL BRUFLAT CNA Surety TREASURER J. TYLER HAAHR Metabank IMMEDIATE PAST CHAIR ROB OLIVER Augustana College PRESIDENT/CEO EVAN NOLTE Chamber of Commerce BOARD OF DIRECTORS RANDY BURY Sanford Health RUTH CHRISTOPHERSON Citi JULIE DARRINGTON CenturyLink BEN GRAHAM Bell, Incorporated DAVE KAPASKA, D.O. Avera McKennan Hospital & University Health Center KRISTI MASTERSON Hy-Vee Inc. ERIC McDONALD DocuTAP BETTY OLDENKAMP Lutheran Social Services of South Dakota DAN RYKHUS Raven Industries TIM STURDEVANT Sturdevant’s Auto Parts ROB TeKOLSTE Sammons Financial Group/ Midland National Life Insurance Co. STEVE VANBUSKIRK VanBuskirk Companies ANITA WETSCH

EX-OFFICIO DR. PAM HOMAN Superintendent, Sioux Falls Public School System CINDY HEIBERGER Minnehaha County Commission MAYOR MIKE HUETHER City of Sioux Falls KENT ALBERTY Sioux Falls School Board JIM SCHMIDT Lincoln County Commission CHAMBER & CVB STAFF EVAN NOLTE President/CEO CLAY BAK CVB Sales Manager THANE BARNIER Web Development & IT Manager JOAN BARTLING Finance & Accounting Director JILL BLOM Graphics & Communications Specialist MATTIE BURNHAM CVB Director of Sales SHIRLEY BUSEMAN Receptionist CINDY CHRISTENSEN Agri-Business Division Manager RACHEL CRANE CVB Host City Manager AMY M. FARR Membership Sales & Retention Manager JEFF FEJFAR Web Designer KATE FOLEY Small Business & Leadership Development Manager LAUREN FOSHEIM Young Professionals Network (YPN) Manager

MADDIE GUTIERREZ Public Affairs & Communications Assistant JAY KALTENBACH CVB Services/Resale Manager MARK LEE Public Affairs & Communications Director PAT LUND Membership Development Director MIKE LYNCH Public Affairs & Research Manager BETSY McCARTY CVB Creative & Communications Manager NICOLE NELSON CVB Sales Manager JILL NIEDRINGHAUS CVB Receptionist/Project Assistant WENDY NEUHARTH Membership Services Administrative Assistant KRISTA ORSACK CVB Director of Marketing KATHIE PUTHOFF CVB Administrative Assistant TERI SCHMIDT CVB Executive Director SUSAN SEACHRIS Administrative/Accounting Assistant LUCAS SMITH CVB Sales Manager AMY SMOLIK Marketing & Communications Manager ALEXA STEINER CVB Sales Manager CAROLYN WINCHELL Forward Sioux Falls Director of Investor Relations ERIN ZIMMERMAN CVB Sales Assistant

chambernews.com | Chamber News 5

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EVENT CALENDARS

CHAMBER

SEPTEMBER MEMBERSHIP MIXER TUESDAY, SEPT. 9

Events Calendar

5-6:30 p.m.

LifeScape, 4100 S. Western Ave. DETAILS: Sponsored by Lifescape; come to the Mixer early for the 4:30

Dates, times and locations are subject to change.

For a current listing of all Chamber events, visit ChamberNews.com, read the weekly edition of QUICKLY, or call 605.336.1620.

COST: $3 RSVP: plund@siouxfalls.com or 373-2014

You can register and pay for events online at events.siouxfalls.com.

ebrate 125 years and enjoy their annual products show.

COST: $3 RSVP: plund@siouxfalls.com or 373-2014

SEPTEMBER MEMBERSHIP

TUESDAY, SEPT. 9, 2014

5-6:30 p.m.

LifeScape, 4100 S. Western Ave.

108TH ANNUAL MEETING TUESDAY, OCT. 21

Sponsored by

OCTOBER MEMBERSHIP

MIXER

OCTOBER MEMBERSHIP MIXER THURSDAY, OCT. 2

5-6:30 p.m.

Brown & Saenger, 1409 “C” Ave. DETAILS: Sponsored by Brown & Saenger. Help Brown & Saenger cel-

FEATURED EVENTS

MIXER

p.m. ribbon cutting

Sponsored by

THURSDAY, OCT. 2, 2014

5-6:30 p.m.

Brown & Saenger, 1409 N. C Ave. Help Brown & Saenger celebrate their 125th anniversary and enjoy their annual product show

5-7 p.m. The Big Mixer, Sioux Falls Convention Center, featuring a walking dinner 7-9:30 p.m., Sioux Falls Area Chamber of Commerce brief program and entertainment from the band Chicago, Denny Sanford PREMIER Center DETAILS: Celebrate the community at “The Premier Event of the Year” at the Chamber’s Annual Meeting. You must be a Chamber member to purchase tickets. See more information on pgs. 30-31.

COST: $80 RSVP: mgutierrez@siouxfalls.com or 373-2015

FALL MEMBERSHIP DRIVE OCT. 24-NOV. 14 DETAILS: Chamber Ambassadors and their associates will be seeking new members during the Annual Fall Membership Drive.

FOR MORE INFORMATION: afarr@siouxfalls.com or 373-2013

OPERATION THANK YOU THURSDAY, OCT. 30

7:30 a.m. Kick-off, 4:30 p.m. Wrap-up DETAILS: The Diplomat Committee and their volunteers will hand-

deliver the 2014-15 Sioux Falls Community Guide and Chamber Annual Report to connect with Chamber members and say “thank you” for their investment.

FOR MORE INFORMATION: plund@siouxfalls.com or 373-2014

NOVEMBER MEMBERSHIP MIXER & ANNUAL HOLIDAY FAIR TUESDAY, NOV. 25

5-7 p.m.

Best Western PLUS Ramkota Hotel Exhibit Hall, 3200 W. Maple St. DETAILS: Sponsored by Midcontinent Communications; The November Attendees at the August Membership Mixer, hosted by the W.H. Lyon Fairgrounds

Mixer includes the Holiday Fair, featuring Chamber members displaying their holiday gift ideas. Forty booth rentals are available at a cost of $125 each.

COST: $3 RSVP: plund@siouxfalls.com or 373-2014

chambernews.com | Chamber News 7

EVENT CALENDARS SAVE THE DATE ...

DETAILS TO COME! GOOD MORNING SIOUX FALLS LEGISLATIVE BREAKFAST WEDNESDAY, JAN. 7, 2015

Best Western PLUS Ramkota Hotel

62ND ANNUAL SIOUX EMPIRE FARM SHOW JAN. 27-31, 2015 DETAILS: SiouxEmpireFarmShow.org

MAYOR’S ROUND-UP & SALE OF CHAMPIONS FRIDAY, JAN. 30, 2015 SIOUX FALLS DAY AT THE LEGISLATURE WEDNESDAY, FEB. 18, 2015

8 Chamber News | SEPTEMBER 2014

LOOKING FOR RIBBON CUTTINGS & GROUNDBREAKINGS? CHAMBERNEWS.COM

Look under the Upcoming Events tab for details on ribbon cuttings, groundbreakings and other Chamber events All Chamber members are invited and encouraged to attend ribbon cutting and groundbreaking ceremonies. Dates, times and locations are included in the weekly e-publication QUICKLY.

Ribbon cuttings are scheduled by the Sioux Falls Area Chamber of Commerce and are held MondayFriday at 11:30 a.m. or 4:30 p.m.

Call the Chamber’s Membership Department at (605) 336-1620 for more information.

Groundbreakings are scheduled by the Sioux Falls Development Foundation. Call (605) 339-0103 for more information.

Sioux Falls Area Chamber of Commerce

Young Professionals Network

UPCOMING EVENTS

To RSVP to any of these events, email lfosheim@siouxfalls.com or call 605.373.2009. Visit SiouxFallsYPN.com for a full list of events.

MEMBERSHIP & MARKETING ACTION TEAM MEETING MONDAY, SEPT. 8

Noon-1 p.m.

Sioux Falls Area Chamber of Commerce, Betty J. Ordal Conference Center, 200 N. Phillips Ave., Suite 200 DETAILS: The Sioux Falls YPN Membership

& Marketing Action Team exists to advance the YPN’s public image, while focusing on membership growth and retention. Any YPN member looking to get more involved and have an input can attend.

COST: Free to attend, brown bag lunch

SOCIAL ACTION TEAM MEETING TUESDAY, SEPT. 9

4-5 p.m.

Sioux Falls Area Chamber of Commerce, Betty J. Ordal Conference Center, 200 N. Phillips Ave., Suite 200 DETAILS: The YPN Social Action Team spon-

sors social events that showcase our community, while providing a positive environment for networking, socializing and developing connections.

COST: Free to attend

PERSONAL & PROFESSIONAL ACTION TEAM MEETING THURSDAY, SEPT. 11

4-5 p.m.

Sioux Falls Area Chamber of Commerce, Betty J. Ordal Conference Center, 200 N. Phillips Ave., Suite 200 DETAILS: The YPN Personal & Professional

Development Action Team’s purpose is to foster professional relationships, career development, entrepreneurial endeavors, and civic involvement while gaining an insider’s view of our regional business scene and exposing members to a broad range of community issues. Bring your ideas for upcoming Community Connection Tours, Our Sioux Falls, and A Seat at the Table events.

COST: Free to attend

A SEAT AT THE TABLE WITH BOB HAYES WEDNESDAY, SEPT. 17

Noon-1 p.m.

Davenport, Evans, Hurwitz & Smith, 206 W. 14th St. DETAILS: Bob Hayes, a partner at Davenport,

Evans, Hurwitz & Smith law firm, has been referred to as the “Dean of creditor’s rights lawyers” and “a one-man law treatise,” having appeared in the South Dakota Supreme Court, the Federal Eighth Circuit Court of Appeals, and the Court of Appeals for the Federal Circuit in Washington, D.C. However, Hayes would tell you that in building a business or practice, knowing the right answer is no more important than getting to know the people you work for and helping them understand your commitment to meeting their goals. That understanding can be conveyed over a cup of coffee or a cold beer as it can in the boardroom, if you take the opportunity.

A Seat at the Table gives YPN members the insights, wisdom and lessons only experienced leaders can provide. It is limited to the first 25 people to RSVP, and is open to YPN members only.

FOCUS WORKSHOP: PURCHASING A HOME THURSDAY, SEPT. 25

Noon-1 p.m.

Sioux Falls Area Chamber of Commerce, Betty J. Ordal Conference Center, 200 N. Phillips Ave., Suite 200 DETAILS: Buying a home is not only one of the

most exciting times of your life, it can also be a very nerve-wracking time. Are you thinking of buying a home but not sure where to begin?

Kelli Zimmer is the Education Director at the Sioux Empire Housing Partnership and wants to help you understand the process of homeownership. She will go over the process of purchasing a home as well as the terms related to purchasing a home. Bring your paper and pen! Be ready to become educated on the process of purchasing a home.

COST: $5 to attend, brown bag lunch

YPN POWER LUNCH TUESDAY, SEPT. 30

Noon-1 p.m.

Minervas, 301 S. Phillips Ave. DETAILS: YPN Power Lunches are a great way

to network and expand your professional contacts. There’s no program or agenda, just good conversations among YPN members. Bring a friend or co-worker, and don’t forget your business cards.

COST: Free to attend, food/beverages on your

own

COST: Free, lunch sponsored by Davenport, Evans, Hurwitz & Smith.

Connect with the YPN on social media or visit SiouxFallsYPN.com for more information and event listings.

chambernews.com | Chamber News 9

SEPTEMBER

Events listed here are compiled from SiouxFallsEvents.com and VisitSiouxFallsEvents.com.

SiouxFallsEvents.com is the community’s FREE comprehensive community events calendar. Anyone can post an event happening in the Sioux Falls area. It’s free and it’s a great way to promote your event.

The Sioux Falls Convention & Visitors Bureau developed the visitor-related calendar to provide visitors a calendar of events they may be interested in attending.

By combining the two calendars, you can see when there’s going to be a large number of visitors in the community and plan out your weekend.

For more information about visitor-related activities, contact the Sioux Falls Convention & Visitors Bureau at (605) 275-6060. Learn more details about any of the following events by logging on or contact the Sioux Falls Area Chamber of Commerce at (605) 336-1620.

10 Chamber News | SEPTEMBER 2014

5

Hy-Vee Brewtopia

5

Downtown Block Party

5

Downtown First Friday

6

German Fest

6

Sidewalk Arts Festival

7

Sioux Falls Marathon & Half Marathon

12

Bike Night

12-13

Fall Festival of Artists

13

Walk to End Alzheimer’s

13-14

Benson’s Flea Market

13-15

Fall Parade of Homes

18-21

Northern Plains Indian Art Market

19-20

Special Olympics Convoy & Truck Show

20-22

Fall Parade of Homes

20

Northern Plains PowWow & Buffalo Feed

21

Professional Image Wedding Showcase

25

South Dakota Innovation Expo

25

Ladies Ultimate Sample Tour

26-28

Festival of Books

28

Susan G. Komen Race for the Cure

OCTOBER

NOVEMBER

3

Downtown First Friday

1-2

Benson’s Flea Market

3

Jason Aldean

7

Downtown First Friday

4

Happy 125th Birthday South Dakota

7-8

Sioux Empire Arts & Crafts Show

4

Festival of Bands

7-8

Sioux Empire Hoedown

4

Wilde Prairie Winery Harvest Festival

12-13

Elf: The Broadway Musical

4-5

Benson’s Flea Market

15

Abbey Road—Live Tribute to the Beatles

5

GonnaGetWed Bridal Showcase

16

David Tutera

5

Hot Rod Swap

18

Mannheim Steamroller Christmas

7-8

Nice Work If You Can Get It

21

Winter Wonderland Kick-off

10-11

Autumn Arts & Crafts Festival

22-23

South Dakota Symphony presents Handel’s Water Music

11

Color Run

22-23

Trains at Christmas

11

Paint the Mall Pink

22-30

Winter Wonderland

11

Strawbale Winery Harvest Festival

28

Parade of Lights

11-12

The Lady with All the Answers

29

Photos with Santa

17-18

9th Annual expo for her

18

United Way Reading Festival

19

The South Dakota International Pageants

1-31

Winter Wonderland

21

Sioux Falls Area Chamber of Commerce 108th Annual Meeting featuring Chicago

5

Downtown First Friday

23-26

SEKC Dog Show & Obedience Trial

6

Cookies with Santa

6

Tonic Sol-fa Holiday Concert

6

Eric Church

6-7

Benson’s Flea Market

24-26 ZooBoo 31 Cher 31 Mall-o-Ween

DECEMBER

chambernews.com | Chamber News 11

12 Chamber News | SEPTEMBER 2014

ECONOMIC INDICATORS

Tracking trends in business is just one way that the Sioux Falls Area Chamber of Commerce is looking out for our members. Sioux Falls is a great place to do business, in part because of its diverse economy. Check here for economic indicators that help show growth and development.

City of Sioux Falls Building Permit Data

Regional Unemployment Rates

JANUARY-JULY 2014

JULY 2014

2012

4,547 PERMITS

2013

4,516 PERMITS

2014

5,653 PERMITS Fargo 2.8%

Source: City of Sioux Falls

City of Sioux Falls Total Construction Value JANUARY-JULY 2014

Total Construction Value

$400

Rapid City 3.7%

Rochester 4.0%

Sioux Falls 3.3%

Non-Residential Construction Value

$375

Minneapolis/ St. Paul 4.3%

Des Moines 4.1%

Omaha 4.0%

$350 $325 $300

Source: Bureau of Labor Statistics

$275

Note: figures represent Metropolitan Statistical Areas (MSA), not just city

$250 $225

Agriculture Trends

$200

JULY 2014

$175

$16

$150

$15

$125

$50 $25

(IN MILLIONS)

$100 $75

$14

$376.5 million $105.9 million

SOYBEANS $15.40

(PER BUSHEL)

$15.30

U.S. $14.90

SOUTH DAKOTA

$14.90

$13

$12.70

$12

$253 million $66.5 million $334.8 million $47.1 million

$12.40

$11 $10

2012

2013

2014

Source: City of Sioux Falls

Sioux Falls Region Housing Overview JULY 2014

$9

CORN

$8 $7 $6

(PER BUSHEL) $7.14

U.S.

$6.79 $6.73

SOUTH DAKOTA

$6.57

$5

New Listings: 638 Days on the Market Until Sale: 88 Median Sales Price: $160,000 Inventory of Homes for Sale: 1,699

$4

$3.80

$3

$3.21

2012

2013

2014

Source: U.S. Department of Agriculture

Source: RASE (Realtor Association of the Sioux Empire) chambernews.com | Chamber News 13

we’re all about

Making it Easier We combine talent and technology to create a partnership with our customers. Buliding your brand and turning your business into a success. We provide every digital marketing service out there – and then some.

We strategize. We measure. We create. We innovate. And we do it

For more infomation, please contact Kristin Omdahl-Sheriff at 605.977.3943 or ksheriff@argusleader.com 14 Chamber News | SEPTEMBER 2014

NOTEWORTHY

Headlines, accolades and rankings — Sioux Falls is often in the news for our community’s excellent business climate and high quality of life. Look for that information to be shared again here along with other topical quick hits.

SOUTH DAKOTA TOPS THE CHARTS

Numbers like this validate what we in South Dakota already know. It's no mistake that we're recognized in so many different ways, and the hard-working people of this state are the reason.

Sen. John Thune

CNBC

TOP STATE FOR BUSINESS

STATE WITH

3

TOP 5 SMALL PLACES

FORBES

FOR BUSINESS & CAREERS

2

These are just a few of the many reasons that South Dakota is so great. I’m proud to call this place home, and I look forward to what lies ahead.

Gov. Dennis Daugaard

ND & RD BUSINESS INSIDER

3

LEAST

MOVOTO

STRESSED STATE

&

RD

24

WALL STREET CHEAT SHEET

/ 7 WALL ST.

LOWEST TAXES

MONEYRATES.COM

&STATE TO LIVE IN LEAST

STATE FOR

BEST YOUNG ADULTS

MOST SCHOOLS STATEMASTER

PER CAPITA

& BEST

MONEY

RETIREMENT

The continued high marks that South Dakota gets from national publications and organizations is no surprise to those of us who live here. And, we're just getting started.

Sec. of Tourism, Jim Hagen

Brought to you by

chambernews.com | Chamber News 15

FACES & PLACES

Recognition of Chamber Volunteers

AMY O’CONNOR HOBACK

DAVE STADHEIM RECOM, Inc.

St. Michael Cemetery

DAREN ANDERSON

AARON NEIMAN

JULIE NELSON

Kleenrite Company

Big D Technology Solutions, Inc.

Dacotah Bank

The Ambassador Team of the Month for July was Team O’Connor Hoback: Amy O’Connor Hoback, Kleenrite Company; Dave Stadheim, RECOM, Inc.; and Dan Johnson, St. Michael Cemetery.

Daren Anderson, Big D Technology Solutions, Inc., was awarded Diplomat of the Month honors for July, as well as the ribbon cutting attendance award. Second place honors went to Aaron Neiman, Dacotah Bank, and third place honors went to Julie Nelson, Home Federal Bank. Joey Rotert, Sioux Falls Federal Credit Union, won the Retention Award.

16 Chamber News | SEPTEMBER 2014

Our members do more than follow the news. They make the news. Job promotions and hirings. New projects.

New partnerships. Awards. Every day we hear about exciting accomplishments, historic milestones and other positive aspects of our member businesses that deserve to be shared.

Faces & Places is great way to use your membership to be seen. This column appears each month in Chamber News and features information about Sioux Falls Area Chamber of Commerce members and volunteers. Submissions may include grand openings, changes in management, moves, expansions, major developments and award recognition. Submit news using the Faces & Places form at ChamberNews.com or email asmolik@siouxfalls.com.

DAN JOHNSON

Home Federal Bank

JOEY ROTERT

Sioux Falls Federal Credit Union

The Diplomat Team of the Month for March was: Captain Marshall Selberg, Lloyd Residential Group KW; Karen Noonan, Carriernet Group Financial; Kelly Grovijahn, Homewood Suites by Hilton; Stefanie Engebretson, First Bank & Trust; and Marcy Versteeg, Quality Inn & Suites.

Diplomat Deb Peterson, CorTrust Bank,was recognized for 15 years of service to the Chamber’s Diplomat Committee. She is pictured with 2013-14 Diplomat Committee Chair Bill Rezac, Boen & Associates.

FACES & PLACES

Be Seen

Chamber programs and activities bring members together for networking and learning opportunities. The following photos are just some of the places we caught our Chamber members in the act of promoting their businesses and using their memberships.

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4

5

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August Mixer attendees got to take part in coin games, thanks to entertainment at Fair the 75th Annual Sioux Empire Fair.

Board member Steve Munk draws for door prizes from Diplomat Chair Bill Rezac, Boen & Associates.

Young Professionals Network members at the July Off the Clock enjoyed South Dakota wines and beers at Prairie Berry Eastbank.

Ag Appreciation Day Chair Cynthia Knudsen, Land O’Lakes/Dean Foods, still had a smile on her face despite the rain.

Of course KSFY Meteorologist Shawn Cable brought an umbrella to volunteer at Ag Appreciation Day. The KSFY crew were just some of the hundreds of volunteers who assisting in providing a complimentary meal to area farmers.

Sabina Kuperschmidt, Sage Project Consultants, presented “Funding Your Ideas & Projects Through Grants” at the July Chamber Cafe program, sponsored by the Small Business Council.

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chambernews.com | Chamber News 17

FACES & PLACES

Be Seen

7 7

8 8

U.S. Senator John Thune spoke to about 25 Young Professionals Network members after his Inside Washington luncheon.

U.S. Rep. Kristi Noem spoke to Chamber members and the public at a Town Hall meeting; she’s pictured talking to Chamber Vice-Chair Paul Bruflat, CNA Surety, and Jim Powers, Woods, Fuller, Shultz & Smith.

18 Chamber News | SEPTEMBER 2014

FACES & PLACES

Honors & Awards Marco was recognized by Microsoft as the SMB Partner of the Year for the central region.

Winners and finalists were chosen from more than 200 organizations across the central region. Marco was recognized for providing outstanding solutions and services, as well as demonstrating excellent engagement.

Credit Collections Bureau named Rose Benson the Client Services Representative of the Month for July.

Several Chamber members were included in Prairie Business magazine’s list of the 50 Best Places to Work in the Northern Plains.

Companies were nominated through an anonymous employee satisfaction survey and rated in areas including work environment, employee benefits and employee happiness.

Consideration was also given to the number of nominations received per company. The list was broken down into the top 25 small for-profit

companies (99 or fewer full-time employees) and the top 25 large for-profit companies (100plus employees). Members who made the cut include: AVI Systems; Bartlett & West; Border States Electric; Dakota Supply Group; Eide Bailly; Marco, Inc.; Click Rain, Inc.; High Point Networks; Lawrence & Schiller; and Summit Group Software, Inc.

New Faces & Promotions RSArchitects added Melissa Reurink to the staff as Business Development Director.

Reurink has a bachelor’s of arts degree from the University of Sioux Falls.

Advanced Asset Alliance hired Lisa Schultz as its Sales and Marketing Specialist. Schultz has more than 25 years experience in education, sales management and marketing.

Taryn Sietsema is the Major Gift Officer for Development for the American Red Cross Eastern South Dakota-Dakotas Team.

Black Events and Advertising added two employees to the team: Kristin Cooke is the new Event Coordinator and Brandon Julson is the new Graphic Designer.

chambernews.com | Chamber News 19

20 Chamber News | SEPTEMBER 2014

COMMUNITY APPEALS SIOUX FALLS AREA CHAMBER OF COMMERCE

Community Appeals Scheduled Fund Drives The purpose of the Community Appeals Committee is to qualify and provide orderly scheduling of capital fund drives.

The committee has a responsibility to discourage unnecessary or overlapping drives, to assess funds available in the Sioux Falls business community, and to provide input on realistic drive goals.

Capital fund drive applications will be accepted by the committee until Aug. 1 of any one year and the suggested solicitation amount and time slot for approved drives will be determined and scheduled by the committee no later than February of the following year.

For more information on the Community Appeals Committee, call Mike Lynch at (605) 373-2006 or download an application at SiouxFallsChamber.com under the Programs tab.

FEEDING SOUTH DAKOTA NOV. 1, 2014-MARCH 31, 2015 $1.2 MILLION New location

DAKOTABILITIES APRIL 1-JULY 31, 2015 $1.007 MILLION Renovate and remodel Longfellow school for new/consolidated headquarters

LUTHERAN SOCIAL SERVICES APRIL 1-JULY 31, 2016 $1.25 MILLION To build a new “Center for Community Services” to house multiple programs

chambernews.com | Chamber News 21

Capital Improv em Streets & Infra ents Plan Budget: structu re

2012-16 Plan: $ 157.9 mil 2013-17 lion Plan: $ 15 3.9 milli 2014-18 on Plan: $ 174.6 m 2015-19 il lion Plan: $ 195.9 mil lion pro posed

Sioux Fall s Imagine Long-Ran ge Goals d:

Arts Educ a Youth De tion & velopment Arts Fun ding & Su pport Economic /Commun it & Cultura l Tourism y Development Audience D Access & evelopment, Diversity Artist Se rvices & C reative Wo Cultural rkers Facilities & Public Art Arts Lead ership & C oordinatio n

22 Chamber News | SEPTEMBER 2014

COVER STORY

Planning for Growth Collaboration across the community key to Sioux Falls’ success

BY AMY SMOLIK

Sioux Falls Area Chamber of Commerce

Nearly three decades ago, community leaders asked a question: What can be done today to ensure success tomorrow?

The result was Forward Sioux Falls, the highly-successful joint venture economic development program of the Sioux Falls Area Chamber of Commerce and the Sioux Falls Development Foundation. Now in its sixth multi-year program, Forward Sioux Falls epitomizes the success a community can have when collaboration occurs.

The Forward Sioux Falls initiative is one of the many ways that Sioux Falls community leaders continue to invest in visioning processes and develop blueprints for planned growth and progress. Planning and vision and strong community leadership have helped drive projects like SculptureWalk, development of the river greenway and continued redevelopment of the city’s core — all of which add to the economic impact and continued growth of the region.

Recently, several visioning processes and long-range plans completed their activities and volunteers shared their results and their visions with the community.

SIOUX FALLS TOMORROW

Sioux Falls Tomorrow 2014 was the third time Sioux Falls community leaders undertook this community visioning process. It was funded by the City of Sioux Falls, Forward Sioux Falls, Lincoln County, Minnehaha County, Sioux Empire United Way, Sioux Falls Area Community Foundation, and the Sioux Falls School District.

“Sioux Falls Tomorrow is not an ongoing entity like Forward Sioux Falls,” said Andy Patterson, Vice President at the Sioux Falls Area Community Foundation and Project Director of Sioux Falls Tomorrow 2014. “Sioux Falls Tomorrow is

chambernews.com | Chamber News 23

a community visioning process. It’s an attempt to capture the voice of the people to produce a vision and goals for the community.”

Patterson said the 2014 SFT process, like previous iterations, involved community members working toward consensus on what they would like to see changed or achieved. Several stakeholders have been involved in all three processes, with new participants from across the community serving as stakeholders.

Stakeholders were divided into five working groups, called key performance areas; they included: Economic Vitality, Education, Local Government Services, Quality of Life and Social Services. The smaller groups developed goals and action items for each area but didn’t identify a responsible party to take on the action item.

The hope is that organizations, both public and private, will utilize the report and assume ownership of the goals to be accomplished over the next several years.

lls Sioux Fa 2014: w o r r o m To e Areas rmanc Key Perfo

Vitality Economic n Educatio es nt Servic e m n r e v o Local G f Life Quality o ervices Social S n ltural Pla u C s l l a Sioux F

Community members were able to participate in Sioux Falls Tomorrow by volunteering to be a stakeholder, participating in a survey or attending a public forum. The survey was available online or by mailing back an insert from the Argus Leader, and Patterson was pleased with the survey responses, which totaled more than 2,600 participants.

24 Chamber News | SEPTEMBER 2014

“One of the most exciting things about this whole process is that every step of the way, the community came through,” Patterson said. “They want to be involved. They want to be engaged.

I think there’s a hopefulness. A thought of ‘Of course we can tackle the next thing — we’re Sioux Falls.’”

Six meetings were held from January-May of this year as well as some smaller group meetings.

The group started with reports about the community so there was shared knowledge.

City Planning Director Mike Cooper was among the presenters, sharing information about Sioux Falls’ demographics and as well as presenting a list of accomplishments from the last decade that tied into previous Sioux Falls Tomorrow key performance area goals.

Some of the goals from previous SFT blueprints include developing the river greenway as a community asset, growing the parks and recreation system, expanding public facilities, marketing the community, developing quality of life projects, and ensuring collaboration at local government levels.

“Once you get started, the list is pretty impressive,” Cooper said. Cooper cited the new Denny Sanford PREMIER Center, Spellerberg Indoor Aquatics Facility, the Forward Sioux Falls National Marketing Task Force, South Dakota Highway 100 implementation, and studies on how to improve all areas of transportation as just some of the major changes that have occurred in the area that have aided growth and development.

Patterson said the next step is for the SFT Steering Committee to reconvene in 2015 to talk about any action taking place in some of the areas and to see what areas may still need to be addressed. They will continue to check in every two years to monitor progress.

“I don’t think it’s very common to have a recurring visioning process like Sioux Falls Tomorrow,” Patterson said. “To the extent that all these plans are happening I think says a lot about the community. Continuing to have these

They want to be involved. They want to be engaged. I think there’s a hopefulness. A thought of “Of course we can tackle the next thing — we’re Sioux Falls.”

Andy Patterson

community-wide efforts is part of what makes us unique.”

Sioux Falls Area Chamber of Commerce President/CEO Evan Nolte has been involved in all three Sioux Falls Tomorrow processes. He thinks it is important for a community to develop a comprehensive vision for the future. Long-term planning for the community helps assure that community and business investments are wellplanned and directed at priority issues.

“Hopefully, through an inclusive process, we can achieve consensus on that larger vision,” Nolte said. “As a result, implementation of plans should be more effective and successful given strong overall community support at the beginning.”

SIOUX FALLS CULTURAL PLAN

Though not officially part of the Sioux Falls Tomorrow process, the City’s recently updated cultural plan, “Sioux Falls Imagined,” was seen as an adjunct key performance area. At the SFT final meeting, Sioux Falls Tomorrow stakeholders agreed by consensus to endorse the seven longrange goals of the Sioux Falls Cultural Plan and to also include them in the SFT Report to the Sioux Falls area.

The cultural planning process began with the understanding that the arts are a valued component of Sioux Falls’ quality of life, they help drive economic vitality and they make Sioux Falls

a better place overall. The most recurring goal throughout Sioux Falls Imagined is to integrate arts, culture and heritage with other pressing concerns of the city, said Sioux Falls Arts Council Executive Director Nan Baker. The Sioux Falls Arts Council leadership, along with an advisory committee, is responsible for carrying out the vision from the plan. The seven long-range goals include: arts education and youth development; arts funding and support; economic/community development and cultural tourism; audience development, access and diversity; cultural facilities and public art; and arts leadership and coordination.

The City of Sioux Falls appointed the steering committee that oversaw the cultural plan in August 2013. From there, the Arts Council recruited volunteers to serve as task force chairs and members. The task forces were to consider the progress made on each goal from 1999. Over the course of the next eight months, the volunteers developed a plan, which was presented to the City of Sioux Falls in July.

“The most common outcome in all the sectors would be the connection of aesthetics, good design and creativity with other public and private efforts. This was the greatest outcome of the 1999 plan; we see this in the look and prosperity of downtown,” Baker said. “Our priority will be expanding and bringing awareness to these efforts

chambernews.com | Chamber News 25

throughout Sioux Falls.”

Now that it has been approved by the City of Sioux Falls, the Cultural plan will be integrated into the comprehensive plan, downtown development plans and parks plans. Baker said arts advocates associated with the Arts Council and Sioux Falls Imagined will be making it a priority to represent and advocate for the cultural sector, making sure that the city’s creativity and heritage is employed to enhance economic and community development, tourism, education and more.

2025 DOWNTOWN PLAN

A 13-member advisory committee, along with help from Progressive Urban Management Associates (P.U.M.A.), is finishing up the 2025 Downtown Plan. Public input was also part of this planning process, with 13 work groups consisting of 100 participants and 50 meetings as well as five community meetings that had more than 150 participants and 1,763 responses from an online survey.

The 2025 Downtown Plan is still being drafted

by City staff and will be presented to the Sioux Falls City Council in December after being approved by the Downtown Sioux Falls Board of Directors and Sioux Falls Planning Commission in November.

The 2015 Downtown plan was last updated in 2002, using the groundwork laid by the 1994 Sioux Falls Tomorrow community-based plan and the 1999 Sioux Empire Cultural Plan. Project Director Dustin Powers said the updated versions of both those plans were also taken into consideration in crafting the Downtown 2025 plan.

“Our plan is specific to the downtown area,” Powers said, while the other plans are more community-wide. “We made sure that we are consistent and have reviewed those plans. We had representation working with those groups who also took part in this process.”

The public will have the opportunity to weigh in later this fall. Powers said the new plan incorporates similar development that was part of the 2015 plan but was really kickstarted in the last 26 Chamber News | SEPTEMBER 2014

five years, such as the building up of Uptown and the focus on the river greenway. The next step for downtown development is the railroad location site. It will be mentioned in the 2025 plan, Powers said, but will also have its own master planning process.

CAPITAL IMPROVEMENTS PROGRAM

Visioning is important, but maintaining a solid infrastructure is also essential.

“How do we keep ahead of growth in the city?

Road expansion is key,” Mayor Mike Huether said when presenting his recommended Capital Improvement Program (CIP) to the City Council.

The City of Sioux Falls has proposed $491.8 million for the 2015-19 CIP. The CIP will be voted on by the City Council in September. The five-year plan includes infrastructure and quality of life improvements. In 2015, $93.1 million in projects are planned.

The proposed CIP also includes quality of life projects, like the indoor aquatics center at Spellerberg Park, as well as continued development of neighborhood parks and upgrades to aging parks.

Maintaining an excellent quality of life is important for Sioux Falls residents, but also has an impact on economic development.

“Quality of life means nothing — until it means everything,” said Sioux Falls

fe Quality of li ing — means noth everything.” s n a e m it l unti

Slater Barr

Development Foundation President Slater Barr.

With the continued favorable economic indicators and growth that Sioux Falls has experienced, the city is now on the radar for site selectors across the country. The site selectors crunch numbers for their clients to help them decide where they may relocate or expand a business. But when it comes down to making the choice on a community, Barr said that’s when a community’s commitment to a high quality of life can have an impact.

A business owner chooses a community based on where he or she actually wants to live in addition to having an advantage in doing business.

When Barr meets with business prospects or site selectors, he often talks about Sioux Falls’ investment in the community through the number of parks and green spaces, cultural and recreational activities available.

“We’re over-amenitized for our size,” he said.

Ensuring that quality of life remains high and is one of the reasons Barr signed on to chair the Economic/Community Development and Cultural Tourism Task Force as part of the Sioux Falls Cultural Plan.

FORWARD SIOUX FALLS

Forward Sioux Falls leaders are also taking advantage of the planning that has taken place as they look ahead to the seventh Forward Sioux Falls program. The planning is in the very early stages, but the work that’s already been done will help leaders craft a blueprint for the next campaign.

“I believe that one of the primary reasons that Forward Sioux Falls has achieved success is that leaders in the Chamber and Development Foundation do their research evaluating the success or results and return on investment of the programs when a new program initiative is being planned,” said Nolte with the Chamber.

At a recent Forward Sioux Falls Investor Council Breakfast, it was announced that Joint Venture Management Council Chair Mark Shlanta, SDN Communications, and Dave Rozenboom, First PREMIER Bank, will be

Dave Rozenboom, First PREMIER Bank, and Mark Shlanta, SDN Communications, will chair the seventh Forward Sioux Falls campaign.

co-chairing the seventh campaign, which will run from 2016-2021.

Along with the quality of life and economic development areas in which Forward Sioux Falls investors have consistently supported, workforce development is likely to remain a relevant topic. In early September, Gov. Dennis Daugaard traveled across the state as a follow-up to the statewide workforce summits held earlier in the summer. Held in six regional areas, the Governor shared findings and results specific to each area based upon the input given by participants.

Community leaders will likely be paying attention to this report and the suggestions for the Sioux Falls area as workforce development continues to be a challenge touched on by many planning groups.

“Thankfully, we have a business community that values private/public partnerships and recognizes the power of arts, culture and heritage to attract skilled workers, tourists and entrepreneurs,” Baker said.

chambernews.com | Chamber News 27

s iOux F alls

T uesday , O cTOber 21, 2014 c OnvenTiOn c enTer / d enny s anFOrd Premier c enTer 1101 n. W esT a ve ., s iOux F alls F e aT u r i n g e n T e rTa i n m e n T b y

This event is for Chamber members only and is not open to the public.

Tickets are $80 per person and can be purchased until Oct. 10, 2014.

All seats are general admission. Tickets are non-refundable and non-transferable.

Because this is a private event, owners of Denny Sanford PREMIER Center special seating are not able to use their seats.

28 Chamber News | SEPTEMBER 2014

HEADLINES

USD Research Park envisioned as innovation district

Goal to foster ideas, companies, growth The University of South Dakota Research Park is being envisioned as an “innovation district” where research, education, industry and creative endeavors interact to foster new ideas, companies and economic growth in Sioux Falls.

The team of Architecture Incorporated and Perkins & Will recently updated stakeholders on the emerging master plan. In a presentation to the Forward Sioux Falls Investor Council, planners shared the latest mixed-use concept that integrates the USD Research Park with the University Center campus.

“We are very exited about the direction the research park master plan is taking,” said Rich Naser, the park’s president. “Perkins & Will has developed master plans for research parks around the world, and the cutting edge parks are being developed as urban villages to foster interaction and collaboration.”

Even the most successful research parks, including Research Triangle Park in North Carolina, are now working to integrate live, work and play elements into their developments.

“Most new parks are launching with a focus on providing a collaborative environment that promotes creative collisions,” said David Green of Perkins & Will. “Mature, more suburban parks, like Research Triangle Park are now evolving and finding ways to incorporate these design principles.”

The latest plans for the 80-acre USD Research Park show it running parallel to 60th Street north from Career Avenue west to Marion Road.

“The adjustment in the park’s location will enable us to better integrate University Center’s educational programs and to leverage the surrounding developments to the north and to the west,” said Mark Aspaas of Architecture Inc. “The goal is not only to have a more successful research park, but to support the continued growth and success of University Center as well.”

The timing for the research park coincides with an accelerating pace of development in northwest Sioux Falls. Northwest Sioux Falls is becoming a dynamic part of the Sioux Falls community — from the University Hills apartments and retail development on Marion Road, to the new north-side Wal-Mart, to the City’s sports and entertainment district anchored by the Sanford Sports Complex and the new events center.

The planning process for the Research Park kicked-off in April with a series of stakeholder input and listening sessions. Following those sessions, the planning team undertook a site analysis and evaluation of site characteristics and its ability to support the desired development.

The team then briefed the research park master planning taskforce on its findings in May and then provided a project update to the Board of Regents in June.

“We received great feedback and support from the Regents,” Naser said. “The planning team has done a fantastic job taking our vision for the park, incorporating feedback from the numerous stakeholder groups, and then starting to translate that into a plan for the physical development of the park.”

Architecture Inc. and Perkins & Will are now incorporating feedback from the August sessions into a final plan and set of development recommendations. The final master plan will be presented to the USD Research Park Board of Directors at its September meeting.

The USD Research Park is already engaging prospective research-based tenants. Engineering and design work will then begin on the first phase of infrastructure with construction scheduled for 2015. The construction of park facilities and amenities will be accomplished in partnership with private developers. Full build-out of the park is anticipated to take more than 25 years.

USD Research Park partners include: the University of South Dakota, the South Dakota Board of Regents, City of Sioux Falls, Forward Sioux Falls, the Sioux Falls Area Chamber of Commerce and the Sioux Falls Development Foundation. For more information about the USD Research Park, visit usdresearchpark.com.

chambernews.com | Chamber News 29

HEADLINES

Annual Meeting tickets now on sale

Chicago to headline 108th Annual Meeting at the Denny Sanford PREMIER Center The Sioux Falls Area Chamber of Commerce 108th Annual Meeting will be held Tuesday, Oct. 21, featuring a brief Chamber program followed by a performance from the band Chicago. At the Annual Meeting, the Chamber will share the priorities for the 2014-15 year.

Working with HenkinSchultz Communication Arts under the theme “The Premier Event of the Year,” the Chamber´s Annual Meeting will recognize the efforts of the outgoing Chair of the Board Keith Severson, Eide Bailly LLP, and launches the one-year term of the incoming chair, Dana Dykhouse, First PREMIER Bank.

Dykhouse will take over the Chamber´s top volunteer position Oct. 1. Retiring board of directors members will also be acknowledged.

From the signature sound of the Chicago horns, their iconic vocalists and a few dozen forever-classic songs, this band´s concerts are celebrations. Their performance at the Chamber’s Annual Meeting is a great way to celebrate Sioux Falls’ successes over the years and showcase the city’s newest venue, the Denny Sanford PREMIER Center. The Chamber’s Annual Meeting serves as the premiere business celebration of the year and volunteers planning the event are excited for the opportunity for members to network and celebrate together in this unique event format.

This year’s Annual Meeting is different from past events in that it will take place at two locations and will not include a formal, sit-down dinner. Members will start the evening at the Sioux Falls Convention Center for an event hailed as “The Big Mixer,” which features two hours of networking while enjoying a walking dinner and beverages.

At 7 p.m., the South Dakota State University drumline will escort attendees to the Denny Sanford PREMIER Center, which is connected to the Sioux Falls Convention Center. The evening’s program features a brief Chamber update from new Chair of the Board Dana Dykhouse followed by the sounds of Chicago.

Chicago is the first American rock band to chart Top 40 albums in six decades. In

30 Chamber News | SEPTEMBER 2014

Billboard Magazine´s list of Top 100 artists of all time, Chicago came in at No. 13, the highest charting American band. Chicago´s talents have been recognized for decades: lifetime achievements include a Grammy Award, multiple American Music Awards, a star on the Hollywood Walk of Fame, a Chicago street dedicated in their honor, and keys to and proclamations from an impressive list of U.S. cities. Their record sales top the 100 million mark and include 21 Top 10 singles, five consecutive No. 1 albums, 11 No. 1 singles and five Gold singles. An incredible 25 of their 36 albums have been certified platinum, and the band has a total of 47 gold and platinum awards. Chicago´s album “The Chicago Transit Authority” was inducted into the Grammy Hall of Fame this year. The band is now in their 47th consecutive year of touring, without missing a single concert date.

Chamber members will receive their invitations after Labor Day though members can already reserve tickets. The event will be held at the Sioux Falls Convention Center and the Denny Sanford PREMIER Center, beginning with The Big Mixer from 5-7 p.m. and the Chamber program and entertainment starting at approximately 7:30 p.m. All seats are general admission.

The cost is $80 per person for Chamber members. Chamber members can order tickets by contacting Maddie Gutierrez at the Sioux Falls Area Chamber of Commerce at (605) 373-2015 or mgutierrez@siouxfalls.com or can purchase tickets online at events.siouxfalls. com. Chamber volunteers are also contacting members for ticket sales; you can also order your tickets through any of the members of the ticket sales committee: Lyle Dabbert, Brown & Saenger, is chairing the event, with members of the ticket sales committee: Mike Begeman, Sanford Health; Rod Carlson; David Johnson, DAKOTACARE; Liz Lloyd, Lloyd Residential Group KW; Mark McClung, McNew Properties; Jerry Nachtigal, Citi; Julie Nelson, Home Federal Bank; Jeff Parker, Parker Transfer & Storage; and Stacy Wrightsman, Sanford Health.

SIOUX FALLS AREA CHAMBER OF COMMERCE 108TH ANNUAL MEETING FEATURING

TUESDAY, OCT. 21 5-7 p.m.

The Big Mixer, featuring a Walking Dinner, Sioux Falls Convention Center 7-8 p.m.

SDSU Drum Line escorts attendees to the Denny Sanford PREMIER Center, followed by a brief Chamber program 8-9:30 p.m.

Chicago performs followed by a post-reception, Denny Sanford PREMIER Center

GET TICKETS:

All seats are General Admission. RSVP using the mailed invitation. Reserve and pay online at events.siouxfalls.com or call Maddie Gutierrez at (605) 3732015.

You may also contact members of the Ticket Sales Committee: Mike Begeman, Sanford Health Rod Carlson Lyle Dabbert, Brown & Saenger David Johnson, DAKOTACARE Liz Lloyd, Lloyd Residential Group KW Mark McClung, McNew Properties Jerry Nachtigal, Citi Julie Nelson, Home Federal Bank Jeff Parker, Parker Transfer & Storage Stacy Wrightsman, Sanford Health

HEADLINES

How is this year’s Annual Meeting different than previous events?

WHO CAN ATTEND THE CHAMBER’S 108TH ANNUAL MEETING? Tickets are ONLY available to current Chamber members in good standing at a cost of $80 per person. As in past years, if you wish to invite clients or employees’ spouses or guests — please do! The ticket order must come from the Chamber member business, however.

WHAT IF I AM NOT A CHAMBER MEMBER AND WANT TO ATTEND? You must be a Chamber member to purchase a ticket.

You can join the Chamber and become a member and can then purchase a ticket. You could also have a Chamber member purchase the ticket for you.

WHAT FOOD WILL BE SERVED AT THE ANNUAL MEETING? If you’re planning to eat at the Annual Meeting, be sure to attend The Big Mixer from 5-7 p.m. at the Sioux Falls Convention Center. Food options will be plentiful as Ovations Food Service is pulling out all the stops for a great “Walking Dinner” — a dinner that you eat while walking around and networking with your fellow Chamber members. There will be no reserved seating inside the Sioux Falls Convention Center, but there will be a few tables with chairs and cocktail tables inside the room and the foyer.

Food stations and bars will be located throughout the room, with each food option available at each station so you won’t have to hit more than one station.

WHAT IS THE ATTIRE AT THE ANNUAL MEETING? Anything goes — many members will be arriving after work and will be wearing business attire. Many Chamber Board members and Past Presidents will be in formal wear.

There is no dress code.

HOW CAN I PAY FOR MY TICKET(S)?

Tickets must be paid for by Chamber members and can be purchased online (events.siouxfalls.com), by using the order form that comes with the mailed invitation or by calling the Chamber (336.1620). You may use check, cash or Visa, Mastercard or Discover to pay for ticket orders.

CAN I BUY A TICKET FOR, OR ATTEND JUST THE CHAMBER PROGRAM AND CHICAGO CONCERT? Tickets will be for all events, and all ticket buyers are encouraged to attend all events.

WE WOULD LIKE OUR GROUP TO BE ABLE TO SIT TOGETHER, HOW CAN THIS BE ARRANGED? All seats are general admission. You would need to arrive in the Denny Sanford PREMIER Center together and choose your seats. There will be ushers and guides available to assist. The doors to the PREMIER Center will open at 7 p.m. Anyone arriving prior to that time should go to The Big Mixer in the Sioux Falls Convention Center.

IS THERE A LIMIT TO THE NUMBER OF TICKETS A MEMBER CAN PURCHASE? There is no ticket order limit. In fact, if you have already made your ticket order and want to add some seats, that’s no problem. The tickets will not have consecutive numbers on them, but you’ll be able to sit wherever you’d like once entering the Denny Sanford PREMIER Center.

CAN CHAMBER MEMBERS PURCHASE TICKETS AT MORE THAN ONE TIME? (I.E. NEED 10 MORE TICKETS AFTER PURCHASING 20?)

Yes. The tickets will not have consecutive numbers but all tickets are general admission.

WHAT IF MY PLANS CHANGE AND I CAN’T ATTEND THE ANNUAL MEETING? As in previous years, there are no refunds. If you are unable to use your ticket, you should give your ticket to someone else.

CAN I RESERVE MY SUITE OR CLUB SEATS AT THE DENNY SANFORD PREMIER CENTER FOR THIS EVENT? Club/suite event seating will not be available for this event, as it is not an SMG function but a private event put on the Sioux Falls Area Chamber of Commerce.

chambernews.com | Chamber News 31

HEADLINES

75 years of flight at FSD Sioux Falls Regional Airport to celebrate milestone Sept. 13 In 1939 Mid-Continent Airlines brought two daily flights to Sioux Falls: a southbound flight departing at 12:10 p.m. to Sioux City, Omaha and Kansas City, and a northbound flight leaving at 2:21 p.m. for Huron, Aberdeen, Bismarck and the Twin Cities — placing the city within overnight distance from any air point in the country. The cost was $11.75 for an airline ticket to the Twin Cities and $8.85 for a ticket to Omaha.

“When The Sioux Falls Municipal Airport opened on Sept. 15, 1939, it was a milestone event in the city’s history,” said Sioux Falls Regional Airport Executive Director Dan Letellier. “At the time, air officials said the new $500,000 facility was one of the best in the country. That is something we have worked hard to maintain over the years.”

BRIGHT FUTURE In its 75th year, the Sioux Falls Regional Airport is breaking countless travel records; in June, 41,955 people flew out of the city. Every month this year, except for May, has been a record for that month. And in March, the airport broke its all-time record, flying 44,686 people to business and leisure destinations.

FSD 75TH ANNIVERSARY SATURDAY, SEPT. 13 Maverick Air Center, 4201 N. Maverick Pl. 8 a.m. Featuring free EAA Young Eagle rides, WWII and other vintage aircraft as well as classic vehicles 8 a.m.-Noon $7 fly-in breakfast available 10 a.m. Short VIP program 6 p.m. Hangar Dance, $15/advance or $20/door

sfairport.com/75

“We are constantly working with carriers to provide travelers with options,” Letellier said.

“While we cannot control fares, we do our best to bring in competitive carriers.”

administrative offices, replace the moving ramps with an elevator and escalators. The airport also plans to add additional lanes to the security checkpoint.

In addition, the airport continues to make facility improvements as a way to attract more travelers. “Our travelers have high expectations,” Letellier said. “They raise the bar and we respond with projects that make the airport more convenient, attractive and able to handle the traffic.” Over the past several years those projects included added parking, resurfacing of runways, and improvements to the restaurants, gift shop, lounges and ticketing area.

CELEBRATING 75 YEARS OF FLIGHT On Sept. 13, the airport will host a free, public open house to commemorate FSD’s 75th anniversary. Events start at 8 a.m. and everything takes place at the Maverick Air Center. Attendees can take part in free EAA Young Eagle rides, and look at WWII and other vintage aircraft and classic vehicles. A $7 fly-in breakfast will be available from 8 a.m. to noon and a short VIP program will be held at 10 a.m.

And more improvements are on the way.

The airport is working on a 20-year plan.

Consultants project boardings will rise to 750,000 by 2033 — up from 474,000 last year.

Construction is happening on an attached hotel and in the fall, the airport will start an $8 million project that will move the

32 Chamber News | SEPTEMBER 2014

“From airmail service and the South Dakota Air National Guard, to naming the airfield after Joe Foss and creation of the Airport Authority, the history of FSD is rich,” Letellier said. “This is something to celebrate as well as look to the future.”

Pictured is an advertisement promoting the early flights out of Sioux Falls through Mid-Continent Airlines.

This also marks the first anniversary of the Joe Foss Squadron of the Commemorative Air Force (CAF). The mission of the CAF is education, so that generations of Americans will value and support the contributions of military aviation in assuring freedom.

“The Commemorative Air Force is the world’s largest owner and operator of historic, privately owned aircraft. In keeping with our mission, we are proud to be a part of the 75th year celebration of FSD,” said Squadron spokesman Rick Tupper.

The event concludes with a hangar dance at 6 p.m. Tickets to dance are $15 in advance or $20 at the door. Go to sfairport.com/75 for more information.

BUSINESS ADVOCACY

Shape Places benefits residents, developers

BY MIKE LYNCH

Sioux Falls Area Chamber of Commerce When Sioux Falls voters approved the Shape Places Zoning Ordinance during the Municipal Election this past April, its main purpose was to standardize and simplify the rules and regulations — something that hadn’t been done for more than 30 years. But what does this mean to residents and developers?

In essence, Shape Places provides greater reliability for residents and more clearly defines what developers need to do.

One of the main changes with Shape Places involves reducing the need for conditional use permits. Instead, it focuses on what types of property can and can’t be zoned within a certain area. City of Sioux Falls Chief Planning and Zoning Official Jeff Schmitt said historically there has been some confusion about conditional use permits, but that conditional uses mean just that — uses that are allowed with conditions.

For example, before Shape Places, many neighbors would contact the City to say they didn’t want a twin home built in their neighborhood; however, Schmitt says that’s not the issue. “You can put conditions on the home, but they’re going to get built. That’s why it’s better to transition to zoning [districts] from conditional use permits.”

Another concern residents have expressed about Shape Places were the perceived restrictions in the way in which the public can voice their concerns. However, City Planning Director Mike Cooper said public input is still part of the zoning process.

“We’re hearing more now probably than we have before. It’s being more specific up front with what the developer is proposing to do,” Cooper said. “In the past, maybe people didn’t pay as much attention to zoning because we had this whole list of conditional uses that would have to go through a future public hearing. However, when you wait until an area around you is already developed, then it just becomes more contentious for everybody.”

MORE ON SHAPE PLACES Go to siouxfalls.org/planningbuilding/zoning/shape-placeszoning-ord.aspx For more information about the Chamber’s advocacy efforts, contact the Chamber’s Public Affairs & Communications Department: (605) 336-1620

Under Shape Places, developers have an added responsibility to have a particular plan with a rezoning proposal. They need to be mindful about the proposed changes and put pen to paper with how and why it’s going to change, such as where the landscape buffer zones are to be located, Schmitt said.

Provided developers apply for zoning the property to what they think it will ultimately be, they will have a property right to develop it that certain way in the future.

“Prior to Shape Places, there was confusion with what could and couldn’t be done. It was essentially an à la cart situation where each situation could have been different,” Schmitt said.

One way that the public and developers can more easily understand the new zoning ordinance is by utilizing an interactive, color-coded zoning interface located on the City’s website (www.siouxfalls.org/planning-building/zoning/ shape-places-zoning-ord.aspx). The interface displays each of the nine zoning districts and also guides the user to select the primary and other allowable forms (typical building and site layouts) that coincide with each district. The user can also see a three-dimensional drawing and photograph of the type of building allowed within each zoning district along with other relevant regulations.

Shape Places has greatly simplified the research aspect of the prospective build as well as more clearly defined the zoning districts.

Prior to the ordinance, Schmitt said new developers often would come into the Planning Office and ask to have the zoning districts explained to them.

“We’d respond by saying it’s basically a large binder with 25 years of lessons to which they would say wasn’t fair. Now they can click on a button and see specifically what type of structure is attributed to each zoning district,” Schmitt said.

Local developer Steve Van Buskirk, Van Buskirk Companies, agrees that this feature will help streamline the process. “Using the new web-based interface, we will be able to reduce our calls to the zoning office trying to determine if it is possible to build a particular use in a zoning district because the details are at your fingertips.”

Van Buskirk believes the greatest advantage of Shape Places is bringing clarity to the process. “There is a lot more detail to all of the participants regarding what the expectations will be for approval of a particular use.

Additionally, the new zoning interface is userfriendly for researching what is allowed under certain zoning classifications,” he said.

Sioux Falls City Councilor Rick Kiley said the Planning Commission and City Council are sensitive to zoning issues especially when it involves maintaining smooth transitions from one use to another.

“As the city continues to grow it will be necessary to rezone parcels to meet the ever changing demands of the community but as a result of Shape Places the process will be completed in a consistent and fair fashion,” Kiley said. “Shape Places provides us with an effective management tool.”

Kiley said Shape Places is a result of input from citizens who participated in surveys and numerous public meetings held across the city over a three-year period. “The citizens helped craft Shape Places and the result is an improved and updated zoning ordinance.”

chambernews.com | Chamber News 33

CONVENTION & VISITORS BUREAU

The Sioux Falls Convention & Visitors Bureau (CVB) staff; from L to R: sitting: Lucas Smith, Mattie Burnham, Betsy McCarty and Krista Orsack; and standing: Erin Zimmerman, Jill Niedringhaus, Clay Bak, Teri Schmidt, Rachel Crane, Kathie Puthoff, Jay Kaltenbach, Nicole Nelson and Alexa Steiner.

Bring your meetings home to Sioux Falls Your Sioux Falls Convention & Visitors Bureau, better known as the Sioux Falls CVB, works diligently to bring conventions, meetings, sports, events and tourism to the city. We are a team of dedicated, passionate, high-energy individuals who travel throughout the country selling Sioux Falls as a “No. 1 Host City”.

TERI SCHMIDT

Sioux Falls Convention & Visitors Bureau

For many years, the staff of the CVB has strongly believed in the team approach ... we all work together to create win-win situations for both the meeting/event planner and the city of Sioux Falls. We work closely with our local hotels and facilities to secure business, all joining together to determine the best proposals we can present to planners.

Local attractions, retailers, restaurants and more also step up and provide their best information to further attract visitor business.

Attending travel and trade shows, traveling to cities such as Washington, D.C. and Chicago to do sales blitzes, and constantly making sales calls to planners all over the country are some of the ways the CVB staff seeks visitor business for Sioux Falls. The most important way we find new business to pursue, however, is through YOU ... our local citizens!

Over time, we have received numerous leads from people from Sioux Falls as well as throughout South Dakota — someone who serves on a local board and knows that organization also has regional meetings, or a person who has been elected to serve as a board member of a national organization tells us about it and we then ask the national organization if they would come to Sioux Falls for one of their meetings, or someone simply heard of an event taking place in another city and tells us about it because they believe it would be great if that event was held here.

The CVB is interested in all types of leads or ideas. Large or small, local, regional, or national, a convention or a reunion or an event, we are anxious to research that lead and do all we can to bring it home to Sioux Falls!

For many local people, working with the CVB to bring a meeting home has been a feeling of civic pride and duty.

They’ve said it’s a way they are able to cheer about why they love Sioux Falls while at the same time working to make their home economically stronger.

If you have an idea or lead contact us at the CVB office: (605) 275-6060. We are excited about the possibilities!

A division of the Sioux Falls Area Chamber of Commerce, the Sioux Falls CVB markets Sioux Falls as a one-of-akind visitor destination, provides premier visitor services to increase visitor spending in order to enhance the economic impact throughout the community.

For all your convention, meeting and event needs, contact the Sioux Falls Convention & Visitors Bureau: (605) 275-6060 or email sfcvb@siouxfalls.com. More information about the CVB can be found at VisitSiouxFalls.com; for more updates about the visitor industry, go to pg. 45.

34 Chamber News | SEPTEMBER 2014

Newly booked business

*Eligibility requirements apply.

Bring your meeting home!

Sioux Falls wants to host your next convention, meeting, reunion or event. Let the Sioux Falls Convention and Visitors Bureau provide the expertise and innovative ideas to bring your meeting home and make it the most memorable event ever. Incentives for qualified groups.* Contact sales@siouxfalls.com or go to VisitSiouxFalls.com/BringitHome.

Looking for a Read History

Get your history books about Sioux Falls at the Falls Park Visitor Information Center today!

Open daily 10am-9pm 605-367-7430 • 900 N. Phillips Ave. VisitSiouxFalls.com/FallsPark

job?

The Sioux Falls Convention and Visitors Bureau is hiring three registration staff!

Who: Three enthusiastic and skilled people.

Why: Greet and inform visitors, as CVB’s front line employees, at conventions, meetings and events.

When: Part-time and flexible hours according to the schedules of conventions, meetings and events.

Where: Various facilities in Sioux Falls.

How: Please send resumes to Jay at jkaltenbach@siouxfalls.com.

No phone calls accepted.

chambernews.com | Chamber News 35

CHAMBER PARTNER

Dynamic entrepreneurial environment is developing in Sioux Falls The entrepreneurial landscape continues to evolve and expand in Sioux Falls. From networking activities and conferences to programs that help entrepreneurs launch and scales their businesses, there are more opportunities than ever to plug into this exciting and dynamic environment.

RICH NASER

South Dakota Technology Business Center University of South Dakota Research Park

Sioux Falls is making great strides in creating a supportive and dynamic entrepreneurial environment.

From I.N. After Hours networking events, hosted by the South Dakota Technology Business Center (SDTBC), to the weekly 1 Million Cups events, hosted by Falls Foundry, Sioux Falls entrepreneurs are connecting, sharing and helping each other succeed. The next I.N. After Hours, sponsored by AOS, will be Sept. 15 at The District starting at 5:15 p.m. The event is open to entrepreneurs, investors and business professionals looking to network, exchange ideas and build business relationships Innovation Expo and OTA are just two examples of Sioux Falls events helping build the entrepreneurial community. OTA, held last April, brought together more than 550 creatives and community builders with the mission to educate and empower them as catalysts for change.

Innovation Expo, hosted by the Enterprise Institute, focuses on connecting entrepreneurs, innovators, angel investors, venture capitalists, and the many others who are involved in developing startup companies. The next Innovation Expo, sponsored by both Forward Sioux Falls and the SDTBC, will be held Sept. 25 at the Orpheum Theater (for more information, see page 40).

Finally, there are programs like the SDTBC’s Accelerator, which helps fast-track entrepreneurs’ efforts to bring unique products and services to market. In 2014, eight companies were competitively selected for this program from a pool of more than 20 applicants. The industries represented by these entrepreneurial teams range from software and manufacturing to medical and security technologies, many of which were developed at South Dakota universities.

The companies currently participating in this program are: AMI (Antimicrobial Materials) Inc.; Credentialing USA, LLC; Picki; ODIN Hunting Products, Inc.; The Weston Group; SPACT (Security Printing and Anti-Counterfeit Technology); 7400 Circuits; and Global Thinking Laboratories.

During the Accelerator, entrepreneurs are connected to the area’s top experts in entrepreneurship, sales, finance, intellectual property, business law and more. They also receive in-kind incubator services at the Technology Business Center and gain access to mentors and professional guidance from attorneys, accountants and marketing experts. In addition, participants can pitch for up to two $5,000 project grants per company. These funds are made available by the South Dakota Governor’s Office of Economic Development through a Small Business Administration FAST grant. During the final Accelerator session, companies seeking equity investment present their pitches to regional angel and venture capital investors.

Sioux Falls is making great strides in creating a supportive and dynamic entrepreneurial environment. For more information on these and other activities, contact the South Dakota Technology Business Center at (605) 275-8000 or visit sdtbc.com.

The mission of the South Dakota Technology Business Center is to diversify and expand the regional economy by providing nationally recognized “best of class” entrepreneurial support services, networking opportunities and facilities to early-stage technology-based businesses and other technology companies expanding or relocating to South Dakota. The SDTBC is a direct result of the Forward Sioux Falls Technology Program started in April 1999.

36 Chamber News | SEPTEMBER 2014

USING YOUR MEMBERSHIP

Make Membership Mixers work for you

The Sioux Falls Area Chamber of Commerce is not a “one size fits all” organization. We serve more than 2,200 businesses and organizations that may include one employee in a home-based business, to large One of the greatest tangible benefits of membership in the Sioux Falls Area Chamber companies that employ thousands. of Commerce is the networking opportunities Some of our members are looking and connections that are made when members for marketing opportunities to grow get together. their business, some are looking for networking and training opportunities Each month the Chamber provides an opportunity for members to gather together for their employees, and others are over food and beverages at an event called a looking information and direction on Membership Mixer. Other than the annual legislative issues.

Business Fair (June) and Holiday Fair No matter their size, all members (November), each Mixer has the same format: can rely on the Chamber to help grow attendees are greeted by members of the the community in a progressive and Diplomat Committee at the door and then pay responsible manner while fostering their admittance fee, put on a nametag and the outstanding quality of life that we drop a business card in a basket for door prize all enjoy. The “Using Your Memberdrawings. ship” feature in issue of Chamber Because each Mixer location is different, News shares tools you can use to 2014-15 Mixer Pass the set-up can differ slightly from month to help you develop and enhance your month.

Each Mixer features a brief program, Use this pass for admittance to No. _____and explains how theseeach monthly mixer from business, usually around 5:45 p.m. The Diplomat October 2013 - September 2014. tools strengthen our community.

Committee Chair and Chamber Board Chair Limit one admission per person For more information about how welcome everyone, assists in any door prize perto pass. best use your Chamber membership, drawings and introduces a representative from You MUST present this pass at the registration table forthe sponsoring host. The host shares the great contact the Membership Department admission to each event. If you of their business or organization and then at (605) 336-1620. do not present this cardstory for

I’m In

the networking continues. Each Mixer wraps up around 6:30 p.m.

The Business Fair and Holiday Fair each feature a main sponsor as well as up to 40 booth sponsors of members who showcase their services (Business Fair) or holiday gift ideas (Holiday Fair). These Mixers run from 5-7 p.m. and each booth vendor gives away a door prize to close the program.

Meet new acquaintances or catch up with an old friend or colleague and visit while you enjoy hors d’ouevres and beverages. Looking to meet someone new from the business community? New members will be wearing a “New Member” ribbon on their nametag. Want some assistance in meeting people at the Mixer? Look for members of the Diplomat Committee who will be wearing green “Diplomat” ribbons on their name badges. This group of welcoming volunteers are able and ready to help you meet other Chambers and learn about their business, while introducing them to your business.

This networking tool helps you build your membership, as well as your business.

admission, you will be required to pay the admission fee.

ADMIT ONE

For upcoming mixer events, go to siouxfallschamber.com

Mixer pass now available

I’m In 2014-15 Mixer Pass No. _____

Use this pass for admittanc e to each monthly mi October 2013 xer from - September 2014.

Limit one ad mission per pe rson per pass.

You MUST pr esen the registratio t this pass at n table for admission to each event. If you do not presen t th admission, yo is card for u will be requir to pay the ad ed mission fee.

ADMIT ONE

For upcoming go to siouxfall mixer events, schamber.com

From September-December, the Chamber is offering a yearlong Mixer Admission Pass at a cost of $30, which equates to about $2.50 per Mixer if you attend all 12 fiscal year Mixers.

Here are some of the advantages of purchasing a Mixer Pass: You’ll always be prepared to attend a Mixer, even if you don´t have cash in your wallet. Order your pass now and you’ll be invoiced and you won’t have to bother with expensing your admission cost each month.

Order several for your business and share them with employees, who will benefit from the networking environment at a Chamber Mixer.

You can also use them to treat customers to complimentary admission to a Mixer(s).

If you can’t attend one of the monthly Mixers, you can share it with a co-worker or friend so they can take advantage of the Pass. The Pass must be presented at the registration at each event. If you do not present the Pass for admission, you will be required to pay the admission fee.

The Mixer Admission Pass will only be available from September-December 2014 for use at all 12 Membership Mixers October 2014-September 2015.

To purchase your Pass, contact Pat Lund at (605) 373-2014 or plund@siouxfalls.com.

Passes will also be available at the Sept. 9 Membership Mixer at LifeScape.

chambernews.com | Chamber News 37

38 Chamber News | SEPTEMBER 2014

MEMBER’S VOICE

Travel agents — a dying industry?

ANGIE WAHL All-Star Travel

Expertise, knowledge and time savings — that’s what travel agents are all about.

In the Internet age, the travel agent has become the topic and brunt of articles and even sited in school curriculum, cruelly bashed as unnecessary, useless and a dying breed.

Travel agents have been portrayed as dinosaurs from another era— old ladies whose services can be replaced by a website and Internet forums. And maybe just a smartphone app is sufficient.

But no industry wants to be called obsolete and travel agents have been fighting back.

As sited by Time magazine: “Basic research would have shown that as of year-end 2012, there were about 8,000 U.S. travel agency firms in business employing 105,000 people.

In 143 million transactions, those agencies sold $86 billion worth of air travel (64 percent of the market). While online agents account for a lot of that business, so-called traditional agents actually sell about half of it, in addition to the vast majority of the $15 billion worth of cruises (64 percent) and $9 billion in tour packages (66 percent). Those are big numbers.

Travel agents help to move people around the country and around the world, and in the process keep our economy moving. Useless?

Not hardly.”

So how are travel agents fighting back? By educating the consumer on the value of using a travel agent. I am a 19-year veteran of the travel industry. The No. 1 question I get from a consumer is how does an agency make money and what is the benefit of using a travel agent?

Travel agents are paid commission by the supplier (i.e.: cruise line, hotel, car rental, etc.).

Some agencies charge a service fee on top of the commission earned, whereas some do not.

Are travel agents getting the word out?

In an article in U.S. News & World Report, “Why It Pays to Book with a Travel Agent,” the argument was made: “Booking a trip often proves to be an extremely stressful, grueling undertaking. You can spend hours online searching for deals on flights and hotels, bouncing from one website to another in pursuit of the perfect price. To avoid the hassle, some consumers are turning to travel agents.

After suffering for years, the travel-agent

industry is now experiencing substantial growth. Faced with countless choices for flights, hotels, car rental, and tours, some consumers are dumping the DIY approach.”

Arnie Weissmann, editor-in-chief of Travel Weekly, offers six reasons to consider booking your next vacation with a travel agent: Save time. An agent can save you time by vetting thousands of flight and hotel options to find the right fare at the lowest rate.

Save money. Some people shy away from using a travel agent because they think they’ll be charged extra for the agent’s services. Some agents charge additional fees (for example, a $25 fee for their time and research), but most make their commission through the travel suppliers.

Learn what you want. Often, people don’t really know what kind of trip they want. It’s the travel agent’s job to provide you with a number of options they think you’d enjoy. Not only will they help you book a trip, they’ll help you build the trip.

Connections. Don’t underestimate a travel agent’s extensive Rolodex. Agents may have people on the ground who you can connect with, such as a local tour guide, as well as people you can reach out to if you encounter any problems.

Experience. Agents have been-there-done-that and have the hands-on destination experience to give the hints/tips/tricks, a value the internet cannot always provide.

Advocacy. To be an advocate when the unexpected happens and be a voice for the client to help resolve any issues.

So why use a travel agent? Expertise, knowledge and time savings — that’s what travel agents are all about. A dying industry? Not if consumers understand the value!

Angie Wahl is a 19-year travel industry veteran and owner of All-Star Travel.

chambernews.com | Chamber News 39

BUSINESS NEWS

Entrepreneurs, innovators can connect at 11th Annual South Dakota Innovation Expo Registration is open for the 11th Annual Innovation Expo, an entrepreneurship conference that connects current and aspiring entrepreneurs to those service providers and financiers that can help launch their businesses.

It will be held Sept. 24-25 in Sioux Falls.

The Innovation Expo is a conference focusing on connecting entrepreneurs, innovators, angel investors, venture capitalists, and the many others who are involved in developing startup companies. It features speakers, breakout sessions, and networking focusing on the entrepreneurial community.

The conference kicks off with an opening reception at the Icon Lounge on Wednesday,

Sept. 24 and then the full-day conference begins at the Orpheum Theatre on Thursday, Sept. 25. Tickets are $60 for the full conference. Register at sdinnovationexpo.com.

Speakers include:

SOUTH DAKOTA INNOVATION EXPO WEDNESDAY, SEPT. 24 5 p.m.

Reception at Icon Lounge, 402 N. Main Ave.

THURSDAY, SEPT. 25 9 a.m.-3:30 p.m.

Orpheum Theater, 315 N. Phillips Ave. Cost: $60 For more information or to register go to

sdinnovationexpo.com

Ryan Hoover, founder of Product Hunt, where product-loving enthusiasts can share and geek out about the latest mobile apps, websites, hardware projects and tech creations.

Ship and Dip was founded by sisters Kristen and Katelin Karlin of Lawrence, Kan., in October 2013 after brainstorming a great birthday gift for their father — only to find out it didn’t exist. Ship & Dip connects adventurous condiment lovers with their next favorite dip through a monthly subscription box of various, unheard of dips.

Jill Fratianne is an inbound marketer with HubSpot. HubSpot was founded in 2006 as a result of a simple observation: people have transformed how they live, work, shop and buy, but businesses have not adapted. With HubSpot’s integrated set of applications, businesses can attract, engage and delight customers by delivering

Innovation Expo is hosted by the Enterprise Institute in partnership with 9Clouds and Lemon.ly. Conference sponsors include Forward Sioux Falls; South Dakota Technology Business Center; DocuTap; McKee, Voorhees & Sease; South Dakota Governor’s Office of Economic Development; South Dakota Small Business Development Center; Matthew Paulson Consulting; Bluestem Capital; EideBailly; Woods Fuller Shultz & Smith; Hagen Wilka Archer Patterson; Thuente IP; REED Fund; Sanford Health; Web Concentrate; McGowan Capital Group; South Dakota Chamber of Commerce and Industry; Vision Brookings; Watertown Development Company; Bush Foundation; and Novellus Law.

inbound experiences that are relevant, helpful and personalized.

David Russick is the founder of Gopher Angels, whose goal is to connect early-stage businesses with angel investors.

Mike Draper started RAYGUN in college. After selling T-shirts on the street, he later opened a store in downtown Des Moines in 2005.

RAYGUN Iowa City opened in 2010.

He has since written two books. The company’s goals remain unchanged: create stuff that makes people laugh.

Heather Anne Carson, Onboardly, hails from Moncton, New Brunswick.

As co-founder of Onboardly, Carson leads the company’s PR efforts.

Ed Cannon is the CEO of Zivix, a Minneapolis-based hardware, software, and technology company focused on making musical instruments more accessible for everyone. Zivix builds

products for professional musicians, people who want to become musicians or people who just want to have fun with musical tools.

Andy Stoll, Seed Here Studio, cultivates the conditions and community that give entrepreneurs and creatives the best possible chance to thrive.

Greg Tehven was one of several Fargo entrepreneurs to form Emerging Prairie, a digital-media company committed to informing, connecting and activating the entrepreneurial ecosystem in the upper Great Plains including Sioux Falls, Bismarck, Minot and Grand Forks.

Eric McDonald is the CEO of DocuTAP, a Sioux Falls-based company whose software is being used in 45 states. McDonald’s spent six years creating a product that allows clinics to register patients, bill them and access their records using handheld devices.

CenturyLink increases broadband speed for business Sioux Falls is one of six locations to have increased symmetrical broadband speeds up to 1 gigabit per second (Gbps) for CenturyLink business customers. More communities will be added in the next 12 months.

CenturyLink is using fiber-to-the-premises (FTTP) technology to provide these ultra-fast broadband speeds to residential and business customers in select locations within 10 cities and to business customers in an additional six cities.

40 Chamber News | SEPTEMBER 2014

Speeds up to 1 Gbps allow users to stream high-definition video content with little to no delays and download movies, songs and TV shows in seconds.

CenturyLink’s 1 Gbps service has been deployed in these 16 cities to meet the needs of businesses of all sizes with secure network capabilities and access to CenturyLink’s private and public cloud offerings and its more than 55 worldwide data centers. One gigabit speeds

help businesses increase productivity and efficiency by allowing them to gain instant access to cloud business applications, share multimedia files, stream video content, and back up data in real time. CenturyLink’s symmetrical upload and download fiber speeds of up to 1 Gbps outperform the slower speeds available through many basic business broadband providers, including cable companies.

BUSINESS NEWS

Report finds robust growth in S.D. bioscience jobs South Dakota greatly outpaced the national average and grew its bioscience jobs by 6.6 percent between 2007 and 2012, according to the released Battelle/BIO State Bioscience Jobs, Investments and Innovation 2014 report.

The bioscience sector also continued to create and sustain high-wage jobs during the recession, paying an average of 80 percent more than the overall private sector salary while growing at a better rate.

The report, part of a biennial series, found the bioscience industry weathered the recession better than much of the private sector. While national private sector employment fell 3.1 percent between 2007-12, national bioscience employment decreased only 0.4 percent.

“Our economic development efforts are right on in targeting bioscience growth in our state,” Johnson said. “We’re encouraged by our progress, we’re also reminded how much opportunity remains.”

“Unlike areas that lost jobs in bioscience during the recession, we grew by 6.6 percent,” said Joni Johnson, executive director of the South Dakota Biotech, the state affiliate of the international BIO organization. “That shows how we have come together in South Dakota to show how our state is the best place to do business in biotech.”

South Dakota has an 8 percent greater concentration of bioscience jobs in its economy relative to the national average, the Battelle report found. In 2012, the state had 374 bioscience businesses that employed 5,175 people.

South Dakota has a specialized employment concentration in three of five industry sub sectors — agricultural feedstock and chemicals; bioscience-related distribution; and medical

devices and equipment.

South Dakota lagged behind the national average in bioscience-related patents, with 146 issues in the five-year period studied, But patents jumped significantly in 2011 and 2012 and more than doubled those issued in previous years.

The study was released during the recent BIO International Convention, which was attended by a delegation of South Dakota representatives, including Gov. Dennis Daugaard.

“We had an encouraging and productive event with leaders in the biotech industry worldwide,” Johnson said. “I think businesses are surprised and intrigued by the innovation happening in our state.”

To view the complete report, visit bio.org.

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Contact Lori Intveld at 605-997-3927 or LINTVELD@argusleader.com to reserve your space. chambernews.com | Chamber News 41

JODI

KNOWS Veteran journalist Jodi Schwan is bringing you more Sioux Falls business news in your Argus Leader.

As editor of the Sioux Falls Business Journal, Jodi has the inside track on new businesses, newsmakers and emerging trends. Now, she’ll bring you daily business news and take you behind the scenes every Sunday in the Argus Leader. Jodi’s column, Business Insider, offers news and analysis you won’t find anywhere else. And bring your business questions to argusleader.com for “100 Eyes” every Wednesday at 3 p.m.

Keep up with Jodi, and be the first in the know.

Jodi Schwan, editor Sioux Falls Business Journal

@ SFBJ 42 Chamber News | SEPTEMBER 2014

BUSINESS NEWS

Grants to help Live Well Sioux Falls encourage healthy lifestyles The City of Sioux Falls Health Department received a $25,000 grant from the Wellmark Foundation and a $5,000 grant from the South Dakota Department of Health to study nutrition and walkability in the community.

Live Well Sioux Falls, an initiative led by the City’s Health Department, will use the 12-month grant from the Wellmark Foundation to explore the issue of access to affordable, healthy foods in the community.

Working with South Dakota State University Extension and the newly formed Sioux Falls Food Council, Live Well Sioux Falls plans to identify needs in the area of food access and to create an inventory of available resources in the community to address those needs.

“Research consistently demonstrates that as little as 10 percent of an individual’s health is influenced by direct health care delivery, while up to 70 percent is influenced by environmental factors,” said Mary Michaels, Healthy Community Specialist with Live Well

Sioux Falls. “Limited access to nutritious foods and relatively easier access to less nutritious foods may be linked to poor diets and obesity, particularly in youth.”

According to the Centers for Disease Control’s Behavioral Risk Factor Surveillance System (BRFSS), the percentage of people consuming a healthy number of servings of fruits and vegetables is declining. South Dakota and Sioux Falls have ranked near the bottom in the list of communities where people consume the recommended five or more servings of fruits and vegetables per day. Live Well Sioux Falls and its partners hope their efforts can create positive change.

The Wellmark Foundation offered the 2014 Healthy Communities Grant Program to help communities establish new initiatives or expand existing programs to promote health.

Live Well Sioux Falls will use the Community Walk Audit grant from the South Dakota Department of Health to explore “walkability”

in the downtown area.

“As obesity rates across the country continue to rise, communities are recognizing the importance of urban design to facilitate more active lifestyles,” Michaels said. “Providing opportunities for citizens to walk is one significant way to promote physical activity. Looking at the ‘walkability’ of our downtown area will help Live Well Sioux Falls consider strategies to improve local pedestrian and bicycling networks.”

Live Well Sioux Falls will conduct a downtown walk audit in the coming weeks, as well as a second walk audit during the winter months, to look at issues related to year-round access for pedestrians, bicyclists, and transit riders.

Volunteers will be needed to assist with these walk audits. Individuals who are interested in participating can email livewell@siouxfalls. org or call the Sioux Falls Health Department at (605) 367-8760.

chambernews.com | Chamber News 43

BUSINESS NEWS

Detailed city maps now available at Chamber office New Sioux Falls detailed city maps are now available at the Sioux Falls Area Chamber of Commerce office (200 N. Phillips Ave., Suite 200). The detailed maps were produced by the Chamber at Spring Hill Press and underwritten

by Chamber member advertisers.

This map measures approximately two feet by three feet in full color printed on 70 pound, high gloss paper. In addition, Spring Hill Press offers Online Maps that display advertising until the next edition. Go to springhillpress. com to view samples. Once the Sioux Falls digital map is live, Spring Hill Press will provide the Chamber with a link to take web

44 Chamber News | SEPTEMBER 2014

visitors to the online map. Users can select a member business from the “List of Advertisers” and the map will pan to the selected location.

Once the selected location has been displayed, the ad will be displayed with the advertiser’s information,. Users can click on a link to the advertiser’s website. When the page is viewed on a smart phone, users will be able to click on the advertiser’s phone number and it will call the advertiser.

For more information about the maps, contact Amy Smolik at asmolik@siouxfalls.com or (605) 373-2054.

Visitor Industry Updates CVB TRAVELS TO MARYLAND FOR S.P.O.R.T.S SHOW The Sioux Falls Convention & Visitors Bureau (CVB) will travel to Annapolis, Maryland, Sept. 8-11 for the S.P.O.R.T.S. — The Relationship Conference. This event provides a combination of educational sessions, one-on-one appointments with sports events industry executives and unique networking opportunities.

CVB Director of Sales Mattie Burnham and Sports Sales Managers Lucas Smith and Clay Bak will meet with planners in effort to boost sporting event activity in Sioux Falls. SportsEvents Media Group, publisher of SportsEvents magazine, is the industry leader in providing products and services designed to connect sports events organizers with sports commissions, CVBs, hotels, insurance companies and other sports events industry suppliers.

SIOUX FALLS TO HOST BRAND USA GERMAN MEDIA TOUR

Sioux Falls will host the Brand USA German Media Tour on Sept. 2-3. The tour is promoting the new direct flight of Condor Airlines from German cities into Minneapolis, which serves as an international hub for Sioux Falls.

Michelle Bies and Christian Zerbian are the official hosts of the media familiarization (FAM) tour from Brand USA Germany.

Multiple journalists will be visiting the tri-state area of South Dakota, North Dakota and Minnesota to give international travelers information on where to stay and what to see and do when visiting the Midwest. As a result of the hosting multiple articles will be written targeting the German market.

The mission of Brand USA is to encourage increased international visitation to the United States and to grow America’s share of the global travel market. In doing so, aiming to bring millions of new international visitors who spend billions of dollars to the U.S., creating tens of thousands of new American jobs.

SIOUX FALLS VISITOR GUIDE PUBLISHED IN FEBRUARY The Sioux Falls Convention & Visitor Bureau’s (CVB) Sioux Falls Visitor Guide is going to hit the streets one month earlier than previous years with the next edition slated to come out in February 2015.

Research shows that people are planning vacations earlier so in order to accommodate the ever-increasing number of visitor requests the CVB is receiving, a decision has been made to complete the guide by mid-February rather than mid-March.

The Official Sioux Falls Visitor Guide is the only guide used by the Sioux Falls CVB. The 250,000 guides printed annually have a number of distribution points: guides are mailed to people requesting visitor information from all over the world; many are taken to trade and travel shows throughout the country; given to attendees at conventions, meetings and events taking place in the city; are stocked at South Dakota rest areas; and are available at nearly 300 locations throughout Sioux Falls.

The CVB partners with Gary and Pat Webber of ThinkTourismUSA to produce the annual visitor guide. Advertising sales for the 2015-16 guide will begin in September.

Anyone interested in being included can contact Gary Webber at the CVB office at (605) 275-6060.

SOUTH DAKOTA COUNTY COMMISSIONERS TO RETURN TO SIOUX FALLS IN 2016

The South Dakota Association of County Commissioners selected Sioux Falls as the host for their 2016 County Convention. The event will be Sept. 5-7, 2016 at the Sioux Falls Convention Center. Attendees will overnight at the Sheraton Sioux Falls Hotel and Ramada Inn and Suites.

CVB TO HOST 17TH ANNUAL HUNTERS CELEBRATION The Sioux Falls CVB is in the final stages of planning the 17th Annual “Hunter’s Celebration” at the Sioux Falls Regional Airport on Thursday, Oct. 16 and Friday, Oct. 17. The CVB, along with a variety of local businesses, will welcome pheasant hunters from across the country as they arrive for opening weekend of pheasant hunting, which is Oct. 18-19. The CVB created the event 17 years ago in an effort to show Sioux Falls’ warm hospitality and appreciation for the hunters flying into Sioux Falls.

The CVB staff will roll out the red carpet with a warm welcome, offering hunters refreshments and assisting with information on Sioux Falls hotels, restaurants, attractions and more. Booth space is available to interested Sioux Falls businesses.

For more information, contact CVB Host City Manager Rachel Crane at 373-2026 or rcrane@siouxfalls.com.

SEED COMPANY CHOOSES SIOUX FALLS FOR 2015 ANNUAL MEETING

Latham Hi-Tech Seeds of Alexander, Iowa, selected Sioux Falls as the host for their 2015 Annual Sales Meeting. This is the first time the two-day event will be held in Sioux Falls. There will be at least 250 attendees coming to Sioux Falls from the tri-state area. The event will be held at the Sheraton Sioux Falls Hotel and Sioux Falls Convention Center.

More than 400 attendees are expected to attend from South Dakota. The event was last held in Sioux Falls in 2012.

chambernews.com | Chamber News 45

46 Chamber News | SEPTEMBER 2014

RIBBON CUTTINGS

Ribbon Cuttings

The Sioux Falls Area Chamber of Commerce holds ribbon cutting ceremonies for members to celebrate joining the Chamber, milestone anniversaries, grand openings, expansions or remodelings. Ribbon cutting ceremonies are organized free of charge for members and are held Monday through Friday at 11:30 a.m. and 4:30 p.m. The public and all Chamber members are invited to share in the celebration. Call 605.336.1620 for more information or to schedule your event.

Groundbreaking ceremonies are coordinated by the Sioux Falls Development Foundation. Call 605.339.0103 for more information or to schedule your event.

AMERICAN EXPRESS GLOBAL CORPORATE PAYMENTS americanexpress.com

American Express Global Corporate Payments provides supplier payment solutions and expense management tools for mid to large size organizations. L to R: Terra Koupal, Suzie Folkerts, Katie Roth (manager of business development), Dan Doyle, Kristyn Proeschel, Dr. Dave Kapaska, Amy O’Connor Hoback and Dean Karsky.

AMERIPRISE FINANCIAL/ JAMIE & NICHOLAS VOLIN 3710 S. WEST AVE. Ameriprise Financial/Jamie &d Nicholas Volin provides financial planning services for the Sioux Falls community at their new location.

L to R: Fern Getting, Jamie Volin (CFP/ChFC), Dean Karsky, Nicholas Volin (CFP), Mary Johnson, Nathan Stallinga, Tami Hayzlett, Tim Sturdevant and Brenda Crawford.

B & G MILKY WAY 3330 W. 69TH ST.

bgmilkyway.yolasite.com B & G Milky Way offers great service and great treats for family, friends and the Sioux Falls community. L to R: Lynda Billars, Arianna Berry, Mike Denning, Bobbi Nelson, Morgan Weishaar, Ruth Christopherson, DiAnn Burwell (owner), Tammy Beintema, Amy O’Connor Hoback and Dani Heitkamp.

CITY OF SIOUX FALLS – PARKS AND RECREATION siouxfalls.org

City of Sioux Falls – Parks and Recreation offers another great amenity to the River Greenway Trail System by adding the 49th Street Station Point. L to R: Kevin Nyberg, Sandra Pay, Carrie Dragt, Liz Lloyd, Dean Karsky, Anita Wetsch, Richard Elmen, Eloise Elmen, Don Kearney, LaRae Lindquist, Mike Crane and Elvia & Lydia Elmen.

chambernews.com | Chamber News 47

RIBBON CUTTINGS DOROTHY & KRAUSE LAW FIRM 600 E. TAN TARA CIR. dorothykrause.com

Dorothy & Krause Law Firm strives to integrate a value-added approach to law through collaboration and education. L to R: Brianna Boelhower, Daren Anderson, Kristi Masterson, Matthew Dorothy (attorney), Garrett Wilson, Jason Krause (attorney), Liz Lloyd, Charles Dorothy (attorney) and Larry Ayres.

FORM FITNESS STUDIO & BOUTIQUE 2210 W. 69TH ST. #150 formfitnessboutique.com

FORM Fitness Studio & Boutique is a specialty fitness studio providing a fresh and effective approach to fitness. L to R: Christie Aberson, Julie Darrington, Lynda Billars, Katie Twedt (co-owner), Kia Weller (co-owner), Liz Lloyd, Kelli Grovijahn and Courtney Carroll.

GROUND WORKS-MIDWEST

groundworks-midwest.com

Ground Works-Midwest provides education and leadership resources for schools teaching garden programs in the Upper Midwest. L to R: Dan Johnson, Chris Zdorovtsov, Richard Dickey, Rev. Tim Olson (executive director), Nathan Stallinga, Cindy Larson, Lori Kiesow, Lynda Billars and Gita Hendricks.

HOME INSPECTIONS BY ROB, LLC hibr-llc.com

Home Inspections by Rob, LLC properly educates and informs their clients about their properties. L to R: Austin Reuter, Corey Weide, Wendy Bergan, Rob Reuter (owner), Lynda Billars, Jaime Reuter, Nathan Stallinga and Caden Reuter.

SIOUX EMPIRE FAIR ASSOCIATION/ PIONEER LANE W.H. LYON FAIRGROUNDS siouxempirefair.com

The Minnehaha Century Fund added the Nyberg’s Ace Bandstand to Pioneer Lane on the grounds of the W.H. Lyon Fairgrounds. L to R: Scott Wicks, Sandy Case, Dean Karsky, Amy O’Connor Hoback, Ronald Robinson (president), Kevin Nyberg, Keith Severson, Bernie Johnson, Mayor Mike Huether, Gerald Beninga, Rodora Nyberg and Marin Huber.

48 Chamber News | SEPTEMBER 2014

RIBBON CUTTINGS NATIONAL AMERICAN UNIVERSITY 5801 S. CORPORATE PL. national.edu

National American University offers Diploma, Associate, Bachelors, Masters and Doctoral degrees in a caring and supportive environment.

L to R: Dr. Cate Sommervold, Grant Nustad, Karen Noonan, Jack Dyvig, Amy O’Connor Hoback, Lisa Houtsma (executive campus director), Larry Ayres, Rachel Hammer and Gretchen Elfstrand.

PARTY BIKE SIOUX FALLS, LLC facebook.com/partybikesiouxfalls

Party Bike Sioux Falls, LLC runs the Sip-NCycle, South Dakota’s only authorized Pedal Pub Party Bike. L to R: Kellie Ramm, Christie Aberson, Jay Soukup, Patrick Jones (co-owner), Brian Anderson (co-owner), Randy Bury, Matt Aanenson (co-owner), Kristina Wolfe and Mike Hauck.

PIPESTONE DISCOVERY BARN W.H. LYON FAIRGROUNDS facebook.com/pipestonediscoverybarn

Pipestone Holdings, LLC is proud to present the Pipestone Discovery Barn on the W.H. Lyon – a new center to educate kids and families of the Sioux Empire. L to R: Adam Schelkopf, Brian Stevens, Sandy Case, Gerald Beninga, Keith Severson, Dean Karsky, Dr. Gordon Spronk (partner), Keith Eichacker, Amy O’Connor Hoback, Scott Wick, Mayor Mike Huether, Steve Munk and Sylvia Wolters.

RAVEN INDUSTRIES, INC. ravenind.com

Raven Industries, Inc. has remodeled its headquarters building to attract and retain talent and enhance the community. L to R: Jan Matthiesen, Mayor Mike Huether, Liz Lloyd, Dan Rykhus (president/ceo), Brian Meyer, Dan Doyle, Keith Severson, Julie Nelson, Lynda Billars and Matt Burkhart.

RAYMOND’S JEWELLERS 1111 W. 41ST ST. raymondsjewellers.com

Raymond’s Jewellers is a jewelry store specializing in fine jewelry and watches. L to R: David Wehling, Jessica Fernandez, Jen Rothenbuehler, Karen Noonan, Paul Curtin (owner), Juanita Curtin (manager/owner), Julie Nelson, Amy O’Connor Hoback, Larry Ayres and Chris Harms.

chambernews.com | Chamber News 49

RIBBON CUTTINGS SIOUX EMPIRE FAIR ASSOCIATION W.H. LYON FAIRGROUNDS siouxempirefair.com

The Sioux Empire Fair is the largest fair in South Dakota and celebrated their 75th anniversary this year. L to R: Sandy Case, Steve Munk (Board Chair), Keith Severson, Gerald Beninga, Scott Wick, Jo Beal, Mayor Mike Huether, Amy O’Connor Hoback and Dean Karsky.

THE DISTRICT 4521 W. EMPIRE PL. thedistrictsf.com

The DISTRICT is a woodfire grill restaurant, lounge and event hall. L to R: Jered Johnson, Dawn Andera, David Andera (president), Aaron Clayton, Liz Lloyd, Julie Darrington, Jolene Dohrer, Jack Dyvig, Jen Kevan, Jo Beal, Larry Ayres and Scott Wick.

WALMART 5200 W. 60 ST. N. walmart.com

The Sioux Empire Fair is the largest fair in South Dakota and celebrated their 75th anniversary this year. L to R: Sandy Case, Steve Munk (Board Chair), Keith Severson, Gerald Beninga, Scott Wick, Jo Beal, Mayor Mike Huether, Amy O’Connor Hoback and Dean Karsky.

Groundbreaking SPELLERBERG INDOOR AQUATICS CENTER 1601 S. WESTERN AVE. siouxfalls.org

The Spellerberg Indoor Aquatics Center will include features such as a zero-depth/recreation pool, lap lanes, water slides, current channel, outdoor spray features, sun deck and much more. L to R: Tom Simmons, Don Kearney, Mayor Mike Huether, Dean Karsky, Patti Abdallah and Dr. Dave Kapaska.

50 Chamber News | SEPTEMBER 2014

MEMBERSHIP

Member Anniversaries

Congratulations to the following members who are celebrating their milestone membership anniversaries this month. They are part of a continued commitment to our community through their investment in the Sioux Falls Area Chamber of Commerce. To learn more about Chamber membership, contact 605.336.1620 or sfacc@siouxfalls.com. Find a complete Membership Directory online at SiouxFallsChamber.com or on your smartphone using the Chamber’s app — search “Sioux Falls Chamber” in the Google Play or iTunes stores.

30 YEARS GuestHouse Inn & Suites

Hegg Realtors-Galen Schoffelman

guesthouseintl.com/hotels/siouxfalls

Honeywell, Inc.

South Dakota Auto Dealers Association

Horner-Barrow Orthodontics, PC

sdautodealer.com

South Dakota Health Care Association sdhca.org

25 YEARS AGC of South Dakota Building Chapter agcsdbuild.org

hornerbarrowortho.com

KOA of Sioux Falls spadersrv.com/

Qualified Presort Service, LLC qualifiedpresort.com

20 YEARS Golden Living Center/ Covington Heights goldenliving.com

5 YEARS Business Printing & Graphics

FIRST-YEAR MEMBERS WHO REINVESTED DURING THEIR JULY ANNIVERSARY MONTH: 44 Interactive, Inc.

graphics.com

44interactive.com

Face It TOGETHER® Sioux Falls

Bargain Bytes, Inc.

faceitsiouxfalls.org

bargainbytes.net

Presentation College

Champion Windows, Sun Rooms and Home Exteriors

10 YEARS Janice Nicolay

presentation.edu

Realtors for Kids

realtorsforkidssiouxempire.com

Xigent Solutions

xigentsolutions.com

championwindow.com/siouxfalls

Myhre Studio

myhrestudio.com

Sierra Club

southdakotasierraclub.org

chambernews.com | Chamber News 51

MEMBERSHIP

New Members 2nd Wind Exercise

New members are printed in each issue of Chamber News. Following is a list of businesses or individuals who have invested in the greater community by joining the Sioux Falls Area Chamber of Commerce. An online Membership Directory can be found at SiouxFallsChamber.com or by using the Chamber’s App, available in the iTunes and Google Play stores. Want to become a member? Call (605) 336-1620.

Beef Bucks, Inc.

Fitness Equipment Sam Liester, (605) 490-5379 3120 S. Minnesota Ave., 55344 2ndwindexercise.com/commercial

Associate Member Nancy J. Montross, (888) 640-6328 20732 436th Ave., 57231 beefbucks.org

9 Round Fitness

Denny Sanford PREMIER Center

Fitness Centers Corey Willis, (605) 274-9977 1216 E. 57th St., 57108

Auten Accounting Solutions, LLC Accountants-Certified Public Jason Auten, (605) 338-3510 312 S. Conklin Ave., 57103 autenaccountingsolutions.com

Entertainment Terry Torkildson, (605) 367-7288 1201 N. West Ave., 57104 dennysanfordpremiercenter.com

EmbroidMe Screenprinting, Embroidery, Promotional Products/Sportswear Vicki Bauer, (605) 274-0105 5017 S. Louise Ave., 57108 embroidme-siouxfalls.com

52 Chamber News | SEPTEMBER 2014

First National Bank of Omaha

Marsden Building Maintenance

Banks Thomas Verhey, (605) 665-9611 PO Box 670, Yankton, SD 57078 firstnational.com

Janitorial Service Larry Oelke, (605) 521-7844 Sioux Falls marsden.com

Howe Consulting, LLC

Spader’s RV Center

Consultants Robert Howe, (605) 460-2082 howeconsultingsf.com

Hoyt Consulting Consultants Jodi Hoyt, (605) 413-3273 hoytconsulting.net

KWB Hotel Partners, LLC Hotel/Motel Development Dan Boyum, Felan Link & Danny Amundson, (605) 275-9499 1113 S. Minnesota Ave, 57105

Recreational Vehicles Tony Spader, (605) 339-3230 1601 E. Robur Dr., 57104 spadersrv.com

Stellar Limousine, LLC Limousine Service Tom & Ann Olson, (605) 335-4041 609 N. Kiwanis Ave. Ste. A, 57104 stellarlimousine.com

FIVE QUESTIONS

Five questions is a monthly feature on a Chamber volunteer, Chamber member or staff member. Want to be featured here?

Call (605) 336-1620.

Five questions with Daren Anderson Daren Anderson is the owner of Big D Technology Solutions, Inc. and a member of the Chamber’s Diplomat Committee. Big D can help with computer repair, website development and hosting, networking, database management, hardware, software and toner, training, consulting and online backup of data.

DESCRIBE SIOUX FALLS IN THREE WORDS. Forward-thinking, progressive community

WHAT IS THE BEST THING THE CHAMBER DOES FOR THE SIOUX FALLS AREA? Promotes networking and business opportunities for its members.

DAREN ANDERSON

Big D Technology Solutions, Inc.

WHAT IS ONE NON-PROFIT ORGANIZATION THAT YOU SUPPORT AND WHY IS IT IMPORTANT TO YOU? The Lutheran Social Services (LSS) School-Based Mentoring Program. I am starting my 16th year as a school-based mentor and I feel it is important because it is a win-win situation for everyone. The mentor feels like they are helping a child grow and develop but in the end, the person can learn things about themselves while making a huge difference in the life of a child.

WHAT IS THE BEST PIECE OF ADVICE YOU EVER RECEIVED? As a young man, I was always in a hurry to get things done but my Dad had the patience of a saint. One night as we were working on a car, things were not going well and I was getting very frustrated, which only made things worse. My Dad said “That’s it — we are done for tonight.”

At the time, I didn’t fully understand that it was a lesson in patience and learning to walk away from a problem and come back with a clear head.

WHEN YOU WERE A FRESHMAN IN HIGH SCHOOL, WHAT DID YOU WANT TO BE WHEN YOU GREW UP? A farmer

chambernews.com | Chamber News 53

FROM THE ARCHIVES As a membership organization with a history spanning more than a century, the Sioux Falls Area Chamber of Commerce has influenced progress across the community in a number of ways throughout the decades.

Postcards from the Past: Sioux Falls Regional Airport Air service started in Sioux Falls 75 years ago when a civil airport was established. Later the airport was leased from the City of Sioux Falls to the U.S. government in 1942, when the Sioux Falls Army Base was constructed during World War II. The U.S. Corp of Engineers developed the current triangular three-runway system from 1942–47. After World War II, the airport was returned to the City with a south portion leased to the newly formed South Dakota Air National Guard, still home to South Dakota’s 114th Fighter Group.

Pictured is the Mid-Continent terminal building from 1939. MidContinent Airlines established a presence in Sioux Falls in the late 1930s.

54 Chamber News | SEPTEMBER 2014

Routes extended from Minneapolis and Bismarck south to Tulsa. Sioux Falls was a stop beginning in 1939.

In 1938 Mid-Continent Airlines bought out Hanford’s Tri-State Airlines, which was founded in Sioux City in 1928. Mid-Continent Airlines later merged with Braniff Airlines in 1952. This building was used until 1969 when the current terminal opened.

For more details about the celebration planned for the Sioux Falls Regional Airport’s 75th Anniversary, see details on page 32.

chambernews.com | Chamber News 55

56 Chamber News | SEPTEMBER 2014