KHTF 2014 TRADE FAIR & SUMMIT CATALOGUE by Slujan Events Limited

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CATALOGUE 2014

East and Central Africa’s Largest Food & Hospitality Industry Event www.kenyahospitalitytradefair.com | www.hotelsummitea.com

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ORGANIZER WELCOME NOTE ......4 KTB FORWARD .............................6 MEET THE TEAM ...........................9 EVENT PARTNERS .......................10 EXHIBITOR INDEX.........................11 EVENT FEATURES................13 - 19 EXHIBITOR LISTING..............21 - 56 HOTEL SUMMIT......................... 57 HOSEA SUMMARY..................... 59 HOSEA PROGRAMME ..........62 - 68 HOSEA SPEAKERS ..............70 - 82

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Organizer CA

welcome Note

Here we are again â&#x20AC;&#x201C; pleasantly so, hosting the hotel, travel and hospitality industry at the

Kenya Hospitality Hotel Summit East

Trade Fair (KHTF) and the Africa (HOSEA) for the second year.

Our goal of holding a business trade fair for suppliers and service providers to interact with industry professionals is driven by a need to showcase the vast opportunities there are within our borders. This yearâ&#x20AC;&#x2122;s trade fair is more interactive and harnesses every area of the industry. We have introduced some very exciting and innovative

Lucy Gacheru - Director Slujan Events

features that seek to show the actual use of the products and services used in your establishments. It is more than just display. KHTF is the only trade fair for the hospitality industry that provides a unique networking and sourcing platform within the region. 52 Million International tourists travelled to Africa in 2013. The East African hospitality and travel industry is set for greater heights with over 11 hotels opening in 2013 and over 24 in the pipeline

...This year we have a profile of knowledgeable speakers from both international and regional scope.

between

Kenya,

Uganda,

Tanzania

and

Rwanda.

Tourists will stay in a hotel, lodge or secure home stays.

..52

Million International tourists travelled to Africa in 2013.

HOSEA is the only hospitality industry conference that offers an unparalleled platform for businesses and leading experts to discuss growth and development avenues in East Africa and beyond.

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The Summit this year places a huge focus on the state of the global and regional hotel industry. Geared towards enlightening the C-level delegates, HOSEA 2014 will seek to leverage on the positive outlook of East Africa as an investment hub and a business destination for many corporates and brands seeing to deepen their roots in Africa and invest in the region. This year we have a profile of knowledgeable speakers from both international and regional scope. We are honored to have some of the best names in the industry sharing a roof with Slujan Events. We are indeed very grateful to our key sponsors and partners who have worked with us to make this yearâ&#x20AC;&#x2122;s event a success.

KARIBUNI SANA!

This trade fair and conference are

Learn! Interact! Procure! And Network! Make the most of your visit at this yearâ&#x20AC;&#x2122;s KHTF and

held for you. Prepare to HOSEA. We are glad to host you!

Director - Slujan Events

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KTB CA

Forward

JAMBO ! Karibu Kenya, a truly blessed country with unique features, amazing flora and fauna, scenic landscapes, glistening beaches, historical sites and most importantly, the most hospitable people in the world. The Kenya Tourism Board embraces this attention and as this 2nd edition of the Kenya Hospitality Trade Fair and The Hotel Summit East Africa. As we embrace East Africa as the business and leisure destination, I am very excited to take this opportunity to encourage us harness the vast business opportunities our country has. Much needed attention is on the poaching of our elephants, and as we say “Hands off our elephants”, I further urge you to “Know the farthest and deepest corners of our most beautiful country”. The tourism sector continues to contribute significantly to the country’s economic growth and contributes to about 11% of GDP. With the UN World Tourism Organization reporting the attainment of the 100 million mark (International Tourist Arrivals) at the end of 2013, and a projected growth of between 4-4.5% in 2014, Kenya is at the forefront in gaining from this growth. Kenya is a land of diverse cultures, all interwoven by the

Muriithi Ndegwa MANAGING DIRECTOR Kenya Tourism Board.

spirit of togetherness.

KTB works closely with travel,

tourism and hospitality stakeholders to market Kenya as a destination through partnerships.

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...The tourism sector continues to contribute significantly to the country’s economic growth and contributes to about 11% of GDP.

KTB was voted the Best Tourism Board in Africa in 2013, and we have been nominated again this year – how exciting. Vote for us at

http://www.worldtravelawards.com,

and make

Kenya proud. This is truly a good year for Kenya and East Africa as a whole. Much attention has been drawn to Kenya as the business and investment hub – but we dare not forget that travel and tourism are one of the hugest revenue earners for Kenya. We at the Kenya Tourism Board have chosen the Kenya Hospitality Trade Fair and the Hotel Summit East Africa as one of the worthy platforms to showcase our diversity, and sample our culture. We are proud to be the host Tourist Board of this year’s KHTF and HOSEA! KARIBU KENYA!

Muriithi Ndegwa

MANAGING DIRECTOR - Kenya Tourism Board.

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MEET CA

the Team

As global economy picks up, the world is discovering Kenya as its next conference destination. Why? For starters, it offers facilities at par with the worldâ&#x20AC;&#x2122;s finest. Add to it the magic of nature, exotic wildlife, unique cultures. And you can be sure there is no other place where ideas would gush out like this. Let Kenya show you the real meaning of mixing business with pleasure.

Welcome to Magical Kenya.

MagicalKenya

@magicalkenya

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Meet

the Team

L TA

Lucy Gacheru - Project Director

Kelai Wanjiru

PR & Communications Manager

Liz Gitau

Conference Sales

Lizzie Chege

Events Assistant

Eric Spira

Customer Service

Steven Owuor - Project Director

Abel Chitechi

Customer Service

Milkah Maina

Customer Service

Francis Owino

Customer Services

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Arthur Tendwa

Graphic Designer

Thank you to our Partners & Sponsors Our Strength & Experience is your Advantage

THE NAIROBI CITY COUNTY

M Merican manufacturers of stainless steel kitchens

logo in positive and reverse form

U H O A

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Exhibitor index

KHTF 2014 NAMES No.

Exhibitor

Stall No.

3G DIRECT PAY

AGENCY AFRICA INTERACTIVE

ARYUV AGENCIES

A2 F6

AUTARSYS GMBH

BENHAM INTERNATIONAL

BIDCO "HOME OF HAPPY HEALTHY LIVING"

CLIQUE

CROWN JEWEL ENTERPRISES

DELEGATION OF GERMAN INDUSTRY & COMMERCE IN KENYA

DOMAINE KENYA

DORMANS COFFEE

ECOTOURISM KENYA

EQUATORIAL NUT PROCESSORS

FABRIC GALLERY

C1 F4

FOOD TECH INDIA

G.NORTH & SON

GOLD CROWN BEVERAGES

GRAVITY SOLUTIONS

HACO TIGER BRANDS

H3 H2

HOSPITALITY PROCUREMENT (EA)

KENYA BREWERIES

KENYA MEAT COMMISSION

KENYA MEDICAL RESEARCH INSTITUTE (KEMRI)

KENYA TOURISM BOARD

KIM-FAY PROFESSIONAL

LUCKY INTERIORS

MERICAN STEEL PRODUCTS

NAIROBI KITCHEN CARE

NJORO CANNING

NOMADIC TENTS

OSHWAL WHOLESALERS

PERAK KENYA

RABBIT BREEDERS ASS. OF KENYA

ROYAL HOMETOWN LIMOS

TENT 1 C2

SAFARICOM

SAMSUNG

SECUREX AGENCIES

SMOOTHTEL DATA & SOLUTIONS

ZEITGEIST

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Event CA

Features

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Event

Features

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PROGRAMME

A first in the hospitality industry, we bring you the absolute showstopper of KHTF

Day 1; 14th May 2014

2014. Celebrity Chef Ali in conjunction with leading Chefs from East Africa’s top

13:15 – 14:15

hotels and restaurants will showcase their culinary arts. A live cooking theatre

Chef Godfrey Ouda,

with 3 work stations. Taste, touch, and feel the products on exhibit, as they were

Sarova Stanley

meant to be used, by the most vaunted names in the industry.

15:30 – 16:30 L’artiste Chef Pastry, The Culinary Catering Co. Day 2; 15th May 2014 11:45 – 13:00 Voyager Resorts 15:00 – 16:15 Chef Avraj Singh, Chef Don Githua,

Chef Ali

L’artiste Chef Pastry

Chef Avraj Panafric

Chef Dominic Hilton

Chef Don Githua Panafric

Sarova Panafric, Day 3; 16th May 2014 12:00 – 13:15 Voyager Resorts 14:30 – 15:45 Chef Rubia, Chef Raphael, Chef Dominic

Chef Livingstone, Heritage Hotels

Chef Ouda Stanley

Chef Raphael

chef Rubia

Culinary Catering co.

PARTNERS Our Strength & Experience is your Advantage

M Merican manufacturers of stainless steel kitchens

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Event CA

Features

CHEFS CORNER FLOOR LAYOUT

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Exhibitor Listing

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S LEEP

WELL .

E AT

WELL .

W ORK W ELL . B E

WELL

A Boma is a traditional African enclosure. The Boma is designed to be a haven from the hustle and bustle of Nairobi and an ideal place for people from all over the world to come together . The “O” in the Boma’s logo is a circle to symbolize a group of people meeting together. It also suggests out holistic values. At the Boma Nairobi, you become a part of a circle of humanitarian values and social responsibility. All profits fund the Kenya Red Cross Society’s humanitarian activities. We call this inspiring concept ‘ hospitality with a conscience’

Red Cross Road off Mombasa Road Tel: +254 20 3904000/ 719 050000 Email: reservations@theboma.co.ke sales@theboma.co.ke www.bomahotels.com

All profits fund

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Event CA

Features

PROGRAMME

Wine lovers, sommeliers and connoisseurs, a liquid experience like no

Day 1; 14th May 2014

other with Domaine Kenya and International Hotel & Tourism Institute.

15:00 – 15:45 Wine Tasting

Savor your taste buds with exquisite wines, indulge your palette, travel

Domaine Kenya

across the world and take a lesson in history books as you indulge in your newly found “FAV “ glass of wine.

Day 2; 15th May 2014 13:30 – 14:45 Session 2

PARTNERS

Day 3; 16th May 2014 13:45 – 14:30 Session 3

PROGRAMME Day 1; 14th May 2014 13:30 – 14:15 Whiskey Tasting - EABL

EXCLUSIVE WHISKEY TASTING PARTNERS

Day 2; 15th May 2014 12:00 – 12:45 Session 1 Day 3; 16th May 2014 12:05 – 12:45 Session 1

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Event

Features

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PROGRAMME

Hosted by PERAK, your bartenders and Mixologists will absolutely love

Day 1; 14th May 2014

this. A creative Indulgence into the world of the creating award winning

14:30 – 15:00

cocktails and display of signature menus by East Africa’s top nightlife

Sesion 1

venues.

Day 2; 15th May 2014 13:30 – 14:00

PARTNERS

Session 2 Day 3; 16th May 2014 15:45 – 16:15 Session 3

PROGRAMME Day 1; 14th May 2014 12:15 – 12:45 The ultimate Barista’s delight with Dormans Coffee - a behind the scenes

Sesion 1

look at fabulous coffee

creations by top Baristas, the coffee lovers

Day 2; 15th May 2014

heaven. A delightful journey into the fabulous broad flavors of coffee as

10:30 – 11:00

you explore creative ways to brew your “CUPPA” - and you don’t have to

Session 2

take our word for it either; you will sample the results and take the ideas

15:00 – 15:30

to your establishments.

Session 3

PARTNERS

Day 3; 16th May 2014 11:15 – 11:45 Session 4 15:00 – 15:30 Session5 www.kenyahospitalitytradefair.com | www.hotelsummitea.com

Event CA

Features

PROGRAMME Day 1; 14th May 2014 14:30 – 15:15 Energy Saving for Hotels &

The ultimate Barista’s delight with Dormans Coffee - a behind the

Lodges - AytarSys GmbH

scenes look at fabulous coffee creations by top Baristas, the coffee

15:45 – 16:30

lovers heaven. A delightful journey into the fabulous broad flavors of

G NORTH & SON

coffee as you explore creative ways to brew your “CUPPA” - and you don’t have to take our word for it either; you will sample the results

Day 2; 15th May 2014 10:00 – 10:45 G NORTH & SON

and take the ideas to your establishments.

PARTNERS

11:15 – 12:00 Wine Etiquette & History Domaine Kenya 13:15 – 14:00 Whiskey Etiquette & History EABL 14:30 – 15:15 Energy Saving for Hotels & lodges - AytarSus GmbH Day 3; 16th May 2014 10:00 – 10:45 Energy Saving for Hotels & Lodges - AytarSys GmbH 11:15 – 12:00 Wine Etiquette & History Domaine Kenya 13:15 – 14:00 Whiskey Etiquette & History EABL 14:30 – 15:15 G NORTH & SON

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Exhibitor Features

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Exhibitor Listing

CONFERENCE.CO.KE

KENYA’S MOST COMPREHENSIVE BUSINESS TOURISM & CONFERENCING PORTAL 20

www.kenyahospitalitytradefair.com | www.hotelsummitea.comwww.conference.co.ke

Exhibitor Listing

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The Fabric Gallery imports home furnishing fabrics for the home and contract market. We offer a complete service from fabric supply, make-up services, reupholstery and new furniture all at competitive prices. Whether you are considering a total update to your homes interior or reinvigorating a favorite room our beautiful collection of fabrics and wall coverings will help you create the look you want. From timeless and classic to modern and urban, thereâ&#x20AC;&#x2122;s something for every taste and budget. Our fabrics and wall coverings are available ex-stock or on order. Visit us at the expo and at our showrooms at Yaya Centre and The Junction Mall.

Aryuv Agencies Ltd is one of the leading importers

and

distributors

foods

and

consumables for the retail, wholesale and food service sectors in Kenya. We offer an unparalleled selection of products including Thai Jasmine Rice, Canned Food/Seafood Products, Disposable Tissue Products, Breakfast Cereals, Greaseproof Paper, Professional Frying Oil and more. At the heart of our company lie strong values and commitment that distinguish us from other suppliers, making us one of the leading food distributors in Kenya. Find us on www.facebook.

com/aryuvagenciesltd For more information on Aryuv Agencies Ltd.

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Exhibitor Listing

Renewable energy supply with next generation technology •

Significant cost reduction with AytarSys energy hybrid system

•

Max. Renewable energy use based on Li- ion batteries

•

Reliable power supply in a sealed container solution

•

Stable power supply with AytarSys energy management system

AytarSys offers renewable energy system for off-grid area. Based on the advanced Li- Ion battery technology, this system guarantees 24/7 power supply. Diesel generators are only used as a backup, diesel consumption can be reduced by 90%. Thus, power cost can be 20- 40 % lower than diesel generated power. Simple electricity generation with solar PV system is now an old story. With our energy storage and management system, high quality power is provided, i.e.: stable voltage and frequency despite of the fluctuations of PV-generation and power consumption, provision of short circuit current and black start ability are integrated. Power production between diesel generator and PV system is automatically synchronized. This sealed ‘plug & play’ system is a specialized solution for an extreme climate conditions. The container allows the power electronics to work with minimum maintenance: stable temperature, without dust, moisture, salty air and insects. Just as warranty and maintenance contracts over 10 years remain in effect. Location in Germany: AytarSys GmbH - Carl-Scheele Str. 16, 12489 Berlin, Germany Location in Kenya: AytarSys East Africa Ltd - Riverside Mews Building (German House. Riverside Drive, Opp. Prime Bank), P. O. Box 19016, 00100, Westlands, Nairobi, Kenya Contact information: info@aytarsys.com - Website: www.aytarsys.com Located on Mombasa road at Mandev Complex, Nairobi, Benham International Limited is the largest Company in The Our Strength & Experience is your Advantage

E.A.C specializing in design, supply installation, commission and after sales services of institutional Kitchens, Laundries,

cold rooms, Bakeries and all stainless steel fabrications from world’s best Manufactures of the same from Europe, USA and South Africa. Benham works closely with professional architects, engineers and end user clients for over 21 years since existence, giving personalized service in designing, supplying and installing turnkey projects. Benham has to their credit over 1400 projects undertaken with clients ranging from universities, colleges, hotels, hospitals, supermarkets, bakeries, fast food joints, industrial factories and other commercial set ups and having a network of branch showrooms and representatives in Uganda, Tanzania, Zanzibar and Rwanda with the

clientele spreading from Nairobi to as far as Juba to Selous and beyond. www.kenyahospitalitytradefair.com | www.hotelsummitea.com

Exhibitor Listing

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Gravity Solutions Ltd is a business and security solutions provider and consultancy firm, that was established in 2003. Gravity Solution has the expertise and experience to provide Total Solutions from the initial assessment of information system needs through to the process of identifying specific software, infrastructure, and training solutions comprehensively to fulfil user requirements over time, we have established a solid base of strategic partnerships and alliances with world class vendors.. OUR PRODUCTS & SERVICE OFFERINGS 1. INFRASTRUCTURE SERVICES DIVISION •

•

ANALOG & IP CCTV SURVEILLANCE

•

BIOMETRIC SYSTEMS

SYSTEMS

•

VISITOR ACCESS MANAGEMENT SYSTEMS

FIRE DETECTION & FIRE SUPPRESSION

•

STRUCTURED CABLING & VOIP TELEPHONY

SYSTEMS

•

INTRUSION SYSTEMS

RETAIL ANTI-THEFT SYSTEMS-ELECTRONIC

•

FIRE ALARMS

ARTICLE SURVEILLANCE SYSTEMS •

ACCESS CONTROL & TIME ATTENDANCE SYSTEMS

2. BUSINESS APPLICATIONS DIVISION •

ERP Systems

•

Accounting Software

•

Payroll & Human Resource Systems

•

Fixed Asset Tagging Solutions

•

Real Time Asset Tracking Systems

•

CUSTOMER RELATIONSHIP MANAGEMENT

•

POINT OF SALE SOFTWARE & HARDWARE

•

Restaurant POS

COMPETENCE We have competent technical team and consultants who have wide and varied experience in the Business Software implementation and in the electronic security systems field. 2nd Floor, East End Plaza, Nairobi West, P.O. Box 3860, 00506, Nairobi, KENYA Cell: +254 729 844384 or 0722 615 477, Tel: +254 20 6004294, Email: info@gravitysolutions.net Website: www.gravitysolutions.net

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HOSEA CA

PROGRAMME

Re-defining hospitality industry in East & Central Africa

Whipping Cream & CrĂŠme Patisserie Sugar Paste - Fondant Sponge Cake Cake Mixes Glazes Fillings

The event that connects your business to a Thriving Industry

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Exhibitor Listing

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Sole Distributors

Nairobi Kitchen Care Ltd Allbid House, Main Mombasa Road P.O.Box 49938 ,Nairobi ,Kenya Tel: +254 (20) 2133076 +254 (0) 725 351 079 Email: info@nkc.co.ke www.kenyahospitalitytradefair.com Website:www.nkc.co.ke

| www.hotelsummitea.com

Exhibitor Listing

Benham strives to uphold cordial relations with all their clientele ensuring sustained constant Communication with them thus personalized customer care after supply and installation of the equipment. The company’s vision is to be fully integrated into the Hospitality industry as the premier Kitchen and Laundry Supplier by providing quality products and services to consumers through proper marketing, Networking and ensuring customer satisfaction all at an affordable cost.

Bidco Oil Refineries Ltd is a market leader in edible oils, fats, soaps, margarine and detergents with manufacturing units in Kenya, Uganda and Tanzania. More than 30 renowned brands are marketed across 16 African countries. The organisation is aided by its strong and technologically advanced manufacturing and supply chain systems. BIDCO’s willingness to embrace and adapt state-of-the-art technology has kept them ahead of the pack. Armed with world class standards (5 ISO certifications) and practicing Kaizen management process the company efficiently manufactures and markets high quality and popular products with a vision of becoming the market leader throughout Africa by 2030. Bidco is regarded as a benchmark in corporate excellence for all companies across the region. Some of the world class Brands from the group include the Superbrands Kimbo & Elianto as well as other leading brands like Golden Fry, SunGold, Olive Gold Blend, Soya Gold, Bahari Fry, Chipsy Plus 3, Cowboy, Chipo and Mallo. Bidco’s margarines including: Biddy’s and Goldband are also very popular in Africa alongside baking powder: Mariandazi. Laundry Soap Brands include: the Star Range of soaps, White Star, Tiger, Msafi, Bull, NURU multipurpose soap, Bidco cream, Powerboy Pro-Activ Liquid Detergent, Powerboy Detergent Powder, Gental Washing Powder, and Nuru Scouring Powder. Beauty soaps include: Pure & Natural Active Man and Pure & Natural Woman. The Boma Hotels story began in 2008 when, looking for a new and sustainable source of income, the Kenya Red Cross opened the Red Court Hotel, a three-star property in Nairobi offering accommodation and conference facilities, with profits going to fund Kenya Red Cross’s humanitarian work. The hotel is a success, having become popular with local professionals and the corporate traveler who knows that they will enjoy our “hospitality with a conscience”. The success of Red Court Hotel saw Kenya Red Cross plunge fully into the hospitality industry with The Boma Nairobi, a luxury hotel and spa with a great ambience where our guests will truly experience our hospitality.

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Exhibitor Listing

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The Boma Nairobi pledges to provide the finest personalized service and facilities for our guests to enjoy a warm, relaxed, yet refined welcome, stay and ambience. We also now boast of a high quality 4 star hotel, Boma Inn Eldoret, in Eldoret dubbed the home of champions. Boma Inn and Boma Nairobi located at Bellevue, Red Cross Road, off Popo Road, off Mombasa Road Tel:+254 20 3904000 / 719 050000 email. reservations@theboma.co.ke Boma Inn Eldoret located at Ramogi Drive, Eldoret Tel: +254 719 025500 email: eldoretsales@ theboma.co.ke Web address: www.theboma.co.ke

Ali Said Mandhry popularly known as Chef Ali L’artiste is Kenya’s Chef Representative and international Hall of Fame. Chef Ali is the host of the famed Tamu Tamu Cooking show on Ntv Kenya and also a Judge on the first Kenyan reality cooking show ‘Kikwetu Supa Chef’. Chef Ali travels the world to represent Kenyan Chefs internationally and showcase African cuisine worldwide. He has been named among the top five Chefs of African cuisine by Africa style daily in South Africa. Chef Ali owns the L’artiste Pastry Factory in Mombasa a custom cake and pastry pick up place. Chef Ali will be hosting the premiere Chefs Corner a platform for chefs to showcase their culinary expertise, interact and network. A platform under the wing of the Kenya Hospitality Trade Fair, the Chef’s Corner is designed to celebrate our chefs and display their vast talents in a most engaging and interactive live cooking experience like no other witnessed in the hospitality industry of East & Central Africa. The professionals will in the live environment, create great dishes and showcase techniques that will change the way we cook and present dishes in our establishments. Ali Said Mandhry ‘Chef Ali L’artiste’ - Kenya’s Chef Representative, International Hall of Fame Cell: +254721903280 | Twitter: @Chefalilartiste | www.chefalilartiste.co Media Personality - Tamu Tamu Ntv & Pilipili Fm

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Exhibitor Listing

As a trained professional chef, Raphael has over the years acquired invaluable know how about food, in and out of the kitchen working abroad and here in Kenya. We are what we eat, is a phrase that resonates closely with him, thus his passion to share his skills and knowledge, using Kenyan ingredients for Kenyan homes. He envisions a Kenya whereby food is accorded the appreciation it deserves. This can however be achieved through a clear understanding and knowledge of the food itself, the delicate procedure involved in preparation while ensuring not only the taste and flavor’s but also the nutrients are captured and enhanced. A vigorous campaigner and educator of the values of homemade food, Chef Raphael, understands the importance of family bonding experience on the dinner table while enjoying great home meals. The Chef understands, our eating habits are factored into our mindsets. His objective is to transform our perspective of good food. He firmly believes that simplicity and understanding of food basics is the key for people to acquire the skills to improve, appreciate and derive pleasure in cooking. Chef Raphael is happiest when sharing and imparting knowledge about food and food handling skills, thus the idea behind the cooking classes he offers. Website: www.chef-rapahel.com Email: raphael@chef-raphael.com Social media: www.facebook.com/chefraphael , @chefraphaelkn on Twitter, youtube.com/ChefRaphaelKN Clique Ltd is ranked among the fastest growing Kenyan companies with a spanning 25 years of rendering a truly sustainable full solution that offers an edge in hospitality enterprise operations. Our tagline THE GUEST DESERVES THE BEST envisages our core value principal that focuses on exceeding the GUEST’S expectations through premium quality brands alongside our best customer service practice.

OUR BRANDS

•

Libbey Glassware

•

WMF

•

Elegance Crockery

•

Toiletries& amenities

•

Continental China- Crockery

•

Linen

•

Cabanas, 4000 Series, Global Cutlery

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Exhibitor Listing

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Clique Ltd Building, behind Ramtons, Cabanas Flyover On Mombasa Rd Tel: +254 20 554772 | Cell +254 720 638 638 | info@clique.co.ke,e-marketing@clique.co.ke -

www.clique.co.ke

We are an indigenous Company that was set up in 1998 to provide the hospitality industry with solutions for staff uniforms and good quality restaurant, room and conference linen. We are a preferred supplier to hotels, institution and conference facilities in Kenya and Tanzania. Our products are of high quality and guarantee value for money to any institution. Our high quality products both locally sourced and imported from Dubai, India, China and Egypt. OUR VISION: Creating total hospitality solutionsâ&#x20AC;Ś OUR MISSION: To provide quality products and services to the hospitality and corporate sectors. Address and location: P.O. BOX 27594(00506) RELIANCE HOUSE 2ND FLOOR, WOODVALE GROVE, WESTLANDS, NAIROB. Tel: 020 5214827/+254 722 711114/719 177170

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Exhibitor Listing

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Exhibitor Listing

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Exhibitor Listing

Domaine Kenya Limited was established in November 2006 by CEO Paul Chemng’orem whose vast experience in the alcoholic beverages industry spans over 35 years. The Company is an importer and distributor of fine wines and spirits from renowned producers around the world in countries such as France, Spain, Italy, South Africa, Chile, Germany, Portugal and New Zealand. Some of our brands include Boland Cellar, Spier, Viña Maipo, Mateus Rosé, Bardinet and more. Our product range includes Altar wine, Brandy, Champagne, Cognac, Gin, Liqueur, Port, Rum, Sherry, Scotch whisky and Single malt whisky. We take pride in our unique selection of great wines which include the Primum Familiae Vini which is a membership by invitation of an association of the most prestigious family owned winemakers of the world – the “Leading Wine Families”. PFV was created in 1992 and membership is by invitation only, with a maximum of 12 highly respected families contributing generations of expertise. Each family owns vineyard estates, is one of the most prestigious producers and each family enjoys an international reputation for its wines. Our portfolio of PFV exclusively represented wines include: 1. Antinori

5. Pol Roger

2. Chateau Mouton Rothschild

6. Symington Family

3. Hugel & Fils

7. Torres

4. Joseph Drouhin For your association with these prestigious wineries, contact us on; 020 533163 / 6533163 / 0722 948968 Email: sales@domainekenya.co.ke or info@domainekenya.co.ke

Ecotourism Kenya is a private sector association directly serving more than 550 members and reaching out to hundreds more in Kenya and East Africa. Since its inception in 1996, Ecotourism Kenya has been involved in a wide range of activities to promote and broaden the industry understanding of sustainable tourism,

and

attract

membership

beyond

the

mainstream tourism industry. Ecotourism Kenya has

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had many firsts: it was the first Ecotourism Society in Africa; the first to develop a voluntary ecocertification scheme for hotels/lodges in Africa and the first to publish a Green Directory of producers of green products and services. EK has promoted responsible and sustainable tourism practices in the tourism industry by organizing international conferences and training workshops; developing tourism guidelines, codes of conduct, best practices and an eco-certification scheme for tourism accommodation facilities. Our vision is to be a leader in the knowledge and practice of ecotourism and to effectively link tourism, communities and conservation for sustainable tourism development in Kenya. Our Programmes include: Enterprise Development; Awareness Creation & Information Sharing; Standards & Best Practice; Research & Consultancy; Leadership and Mentorship Program Contacts: Ecotourism Kenya KATO Place, Longonot Road, (off Kenya Road), Upper Hill, Nairobi, P.O Box 10146 - 00100 GPO, Nairobi, Kenya, Tel: +254 020 2574059/ +254 020 257 4035, Fax: +254 020 2724755, Cell: 0726 366080 , Email: info@ecotourismkenya.org, Website: www.ecotourismkenya.org

Linking Tourism, Communities and Conservation Equatorial Nut Processors is a one of the leading edible nut concerns in East Africa. The company’s range of products, for both domestic and export markets, focuses on three principal nuts – Macadamia, Cashew and Peanuts. The firm controls nearly 50% of the Macadamia nuts business in Kenya and recently made major in-roads in the cashew and peanuts sectors. In addition, the company has diversified its portfolio and is now selling nuts in bulk away from the traditional markets, which were mainly in Europe and USA, to Asian countries. ENP has further enhanced its domestic activities. Currently, the company markets retail-ready nuts (cashew nuts, macadamia and mixed nuts) to local chain stores and other outlets. Within the same outlets, the company distributes energy drinks and is currently exploring new options in the production of fortified foods, potato crisps and other edible products. The company’s processing plants are situated in Murang’a County in the Kenyan highlands with 650 permanent employees and another 800 casual labourers during the high season, which is normally between the months of March and August every year. Equatorial Nut Processors’ Ltd, P.O Box 27659, Nairobi, KENYA,. Tel: 020-3753122, 020-8043083 E-mail: info@equatorialnut.co.ke www.kenyahospitalitytradefair.com | www.hotelsummitea.com

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G. North & Son Limited is a subsidiary of Mitchell Cotts Kenya Group dealing in Supply and Installation of Commercial Laundry / Kitchen Equipment, Agricultural Machinery and Irrigation Solutions. G. North & Son has continued to supply high quality and reputable brands such as Electrolux for Laundry Equipment and Zanussi for Kitchen Equipment. We offer customized service in designs, installation /training and after sales service. We equip institutional Laundries and Kitchens in the Tourism, Health sectors, Apartments, Dry cleaning shops among others within the East African Region. CONTACTS Nairobi Office: G. North & Son Ltd, Mitchellcotts Logistics Centre, Mombasa Road, P.O. Box 18114 â&#x20AC;&#x201C; 00500 Nairobi, Tel: 254 20 2343860 / 59 / 69, Cell: 254 722 691 646 / 733 616 653, Fax: 254 20 234 3870. Nakuru Office: Gilani Street, Lower Industrial Area, P.O. Box 1357 â&#x20AC;&#x201C; 20100, Nakuru Tel: 254 51 221 4698 / 221 4583

At Gold Crown Beverages, we have a passionate commitment to quality and authenticity of teas that are selected by our tea tasters for the richness of their taste, flavour and aroma. Our portfolio of brands includes Kericho Gold and Baraka Chai that are available to consumers in shops and supermarkets in Kenya and other East African Countries. With the Specialty Teas & Infusions consisting of Black Teas, Green Teas, Herbal Teas and Fruit infusions, we give our customers a wider range of teas to choose from that was not previously available. Our products come to you packed in Leaf Tea, Round Teabags, String & Tag and Heat Sealed Envelopes formats to savour your great tastes. Gold Crown Beverages (K) Ltd. P.O Box 16453 Mombasa, Kenya., Telephone : +254-41-2223404/5, +254-20-2653939, P.O Box 16453 Nairobi, Kenya. Alpha Centre, No 25, Mombasa Road, Tel: +254-20-820887/9 Mobile: +254-724-257222

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The Kenya Association of Tour Operators (KATO) established in 1978 is one of Kenyaâ&#x20AC;&#x2122;s leading tourism trade Associations. KATO members are some of the most experienced licensed tour operators in Kenya. Key Objectives: Katoâ&#x20AC;&#x2122;s main objective is to uphold the good reputation of Kenya as a tourist destination and ensure that Tour Operators maintain the highest standards of service and value. One of our key strengths is the Code of Conduct that all our members pledge to abide by and this is administered by the Ethics & Standards Sub-Committee of the Association. In so doing, KATO endeavours to give Agents and individual clients the confidence of knowing that there is a mechanism to consider possible redress for any wrongs which a client may have suffered. KATO members offer a wide range of services and safaris including but not limited to Special interest, Air safaris, Incentive Groups, Customised packages, Camping (luxury & budget), Indian Ocean & Coast holidays, Golf and Agro Safaris etc. Whatever your safari needs, you can be sure you are in good hands when dealing with a KATO member. Contact Us: Should you want to know more about our member, please contact: The Chief Executive, Kenya Association of Tour Operators KATO Place, (Opposite Shelter Afrique Center) Upper Hill P. O. Box 48461 00100, Nairobi, KENYA Telephone: 2713348 / 2713386 / 2722401 / 2726517/ 020 2106353 (Wireless), Cell: 0722 434845 / 0733 226932 Email: info@katokenya.org, Website: http://www.katokenya.org

Kenya Breweries Limited (KBL) began its operations in Kenya in 1922 and currently constitutes the largest business in the EABL Group. The KBL Brewery is located in Ruaraka, in the capital city of Nairobi and remains the largest brewer in the East and Central African region. The KBL plant combines the latest state-of-the-art brewing technology with world class production standards and technical capacity that have continued to position the business and its products at the cutting edge of the alcohol beverage manufacturing sector. KBL is home to renowned brands including:

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Tusker Lager which is the flagship brand, Tusker Malt Lager, Pilsner, Pilsner Ice, White Cap, White Cap Light, Senator, Guinness, Allsopps and President Lager. KBL works and operates in conjunction with another of EABLâ&#x20AC;&#x2122;s subsidiaries in Kenya, UDV (Kenya) Limited which is responsible for the production, importation and supply of a number of both local and international spirit brands that include, Richot brandy, Popov vodka, Bond 7 whisky, Gilbeys gin, Chelsea gin, Three Barrels, Kenya Cane and V&A liqueurs, Kane Extra Golden, Jebel, Johnnie Walker, Smirnoff, Baileys, Ciroc, Captain Morgan, Tanqueray and others.

Lucky Interiors is a company that solely driven to be the market leader in supply of hotel equipment. The company has been at the forefront of supply and quick delivery of all hotel equipment. It is driven to supply in good time as well as maintaining quality. The future outlook is to be the leader in supply of all hotel related equipment while being keen on quality control. Contact Details Krishna Centre, 3rd Floor, Wood vale Groove, Westlands. P.O. Box 59189 - 00200, Nairobi Tel No: +254 722 518 965/ +254 734 861 351, Contact Person: Lucy Gacheru- Director

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M Merican manufacturers of stainless steel kitchens

Is based in Nairobiâ&#x20AC;&#x2122;s Industrial Area is a bespoke Commercial Stainless Steel Kitchen equipment factory. Formed to offer impressive and lasting kitchen solutions to all levels of clients in East

and Central Africa, our staffs are qualified and experienced fabricators. Our core business involves Customized Stainless Steel fabrication and our typical range of factory manufactured products includes; Kitchen Extraction (Central and wall type hoods/ Canopies), Cooking Range (Both Low and High Pressure), Kitchen Sinks, Kitchen Tables, Bain Maries, Hot and Neutral Cupboards, Racks, Food Trolleys, Heated Gantry in stainless steel food grade. We also offer a kitchen fitting service that also includes manufacture of stainless steel wall cladding, wall benches, shop counters, kitchen storage, kitchen installation and maintenance. Our Clientele in food and service industry include; Hotels and Leisure, Catering companies, Restaurant and Bars, Supermarkets, Lodges, Franchise, Staff Canteens, Resorts, Clubs, Hospitals, Laboratories, Pharmacies, Schools, Apartments, Food Courts, Universities and Colleges, NGOs and Churches, also Corporates e.g. Banking industry, Insurance Industry and manufacturing firms. We offer wealth of experience and personalized advice in the catering fabrication industry and sustain a well-deserved reputation as affordable, honest, quality catering equipment fabricators in the region.

We cater in cost effective rapid turnaround of kitchen products and equipment,

offering bespoke, made to measure solutions for all kitchen environments. Our services range from the manufacture of individual and/ one off kitchen equipment units to complete commercial kitchen product manufacturing, installation and maintenance. Whatever your budget or requirement, our tailored service offers competitive pricing and guarantees customer satisfaction. We also offer a full CAD service i.e. we plan, design and fabricate to suit your specific requirements. For more information, kindly contact us on; sales@mericanstainless.com or Cell: 0728 129281.

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FLOOR

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R PLAN

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Mimosa Designs Ltd was founded in 1996 and has been in the furniture business since then. Currently, the company supplies synthetic bamboo furniture that is highly demanded by the restaurant and hotel industry.

We also import

synthetic Rattan weave outdoor furniture in unique designs which cater to the higher end lodges, hotels, and fully-serviced homes and apartments. Three years ago, we began importation of indoor furniture as a franchise with Kuka Homes and we are currently the only franchise for East Africa and look forward to providing furniture to clients regionally. Mimosa Designs Ltd provides stable employment to a staff of twenty people of which six are at senior managerial levels. Our annual return has increased tremendously over the last few years as has our clientele and, therefore, the demands for our furniture. The clientele of Mimosa Designs Ltd average about 5,000 and include several hotels, restaurants, lodges, serviced apartments/ homes, and individuals. We anticipate this to increase as we begin to serve clients in the East African region in the near future. Mimosa is known for its high quality, styish and elegant furniture. Mimosa Designs Ltd, 42 School Lane, Westlands, 0700775797

Mvuli Hotels are designed to appeal to the finely primed tastes of the business person who is looking for a good deal and quality. In the recent past we have proven to be the hotel of choice for business travelers both on corporate and personal budgets. Mvuli Hotels are a medium sized business, making us the ideal hospitality partner for organizations which desire flexibility and personalized customer care. With over 120 rooms in Nairobi, we are capable of accommodating large groups in and around Nairobi. Mvuli House is ideally suited for guests who have businesses around the CBD, Langata Road, Mombasa Road and Upper Hill. It is also ideal for Airport layovers. Mvuli Suites caters for clients around Westlands, Lavington, Riverside, CBD and Thika Road. Our Hotels would be incomplete if they didnâ&#x20AC;&#x2122;t make it easier for you to work. We provide meeting room space, free wi-fi and business centre services on request. Mvuli offers a wide variety of food with an option of either an indoor or outdoor restaurant at both our facilities. Our outside catering team provides the same meals professionally, at your selected venue. Mvuli Hotels are not only good value for money but a great experience.

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Incorporated in 2010, Nomadic Tents (K) Ltd was the first rental dealer and distributor of Freeform © Stretch Tents & Canopies in East and Central Africa. The stretch tent takes its inspiration from the Bedouin tents of the North African Nomadic tribes hence our name. At Nomadic, we work closely with event management companies to create structures and transform spaces special to the event. We are committed & devoted to ensuring good design, service quality and the highest safety standards, ensuring that we use only highly skilled riggers who are trained in this tensile structure. More than just cover for your event, our tents/ canopies are graceful, versatile and can be rigged in almost any place you can imagine, over a pool, around trees, on rocky area, uneven grounds, options that you may have not thought possible. Freeform® Stretch Tents has changed the event landscape forever. The stylish and cost-effective alternative to the traditional event marquee, there’s nothing quite like a Freeform® to bring an event to life! Forward thinking companies and individuals are opting to steer away from using traditional white marquees and in doing so stand out from the crowd and are able to maximize the impact of their events and promotions on their customers, staff and the public. With our tents all that limits you is your imagination. No need for draping inside to make a pleasant atmosphere. Bedouin tents naturally create an inviting ambience with beautiful flowing curves and soft-touch fabric like surfaces. Visit our Stand A2 at the Tsavo Ballroom, KICC and get to know more about our unique products and services. Website: www.nomadictents.co.ke, Email: info@nomadictents.co.ke Twitter: @NomadicTentsLtd Facebook Page: Nomadic Tents, Telephone: 020 2699784/5; 0773106642.

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OWKL, has been in the supply of hospitality industry for over 20 years and have a wide range of products from Tableware, Glassware, Stainless Steel Kitchen Essentials, Utilities, Buffetware, Table Service, Poolside Polycarbonate Drinkware, Commercial Appliances. We deal with brands Like Cameo Porcelainware, Arcoroc Glassware, JB Plasticware for Hotels

& Restaurants

Accessories, Kapp Stainless Steel Kicthen Utensils, Chaffers and Electrical Applainces and many more. We cater for all the hotels, restaurnats, cafés, institutions and also caterers of all kinds. We have showrooms in Gikomba and Westlands which are very centrally located for easy reach and also we can deliver at the least possible time. Our trained and experienced staff are always ready to help and guide you to make the right choices for your organization. We supply to major Hotels and Lodges, restaurants and coffee shops, like THE INTERCONTINENTAL, SAROVA HOTELS, JAVA COFFEE HOUSE just to mention a few. We try and keep adequate stock to make sure that we can service our customers on time. We can also accommodate to print your logo’s on all our ceramic ware if you are interested. For more information please contact our office and speak to our sales team who will be glad to help you out.

The Pubs, Entertainment and Restaurants Association of Kenya (PERAK) represent members who run and manage restaurants, pubs and entertainment venues. PERAK is a non-political organization which operates within the legal framework of Kenya and we foster an ethical environment for the entertainment industry while uplifting the industry standards by seeking solutions to challenges affecting the hospitality and entertainment sector, creating a forum for interaction between the government and our sector, advocating social responsibility through community service, encouraging communication among our members with the objective of developing ideals and sharing legal advice and creating an atmosphere of trust between PERAK and the public at large. PERAK’s main objective in short is to bring together operators with a view of resolving common problems in the industry, developing a code of conduct for its members and help members to comply with various regulations governing the hospitality industry.

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We are in the mission to be the most progressive enterprise in the hospitality and entertainment business by offering a united front to our members, cost effective services and ensuring that our public image is one of professionalism and integrity. Our visionary founders vision which we still uphold is to make Kenyan hospitality industry globally competitive and viable for all stakeholders including Tourists both local and international, shareholders, employees, local communities, suppliers and the government. Our headquarters are located in Nairobi on Chania Avenue off Menelik Road, Taranaki court. For more information log on to our website www.perakkenya.co.ke or contact our marketing department through the following cellphone number: 0722 77 32 38

EXPLOIT PLEASURE!

Rabbit breeders Association of Kenya was registered in 2009 under societies Act. Founders of RABAK were small scale farmers who started rabbit farming in the year 2000. Due to the need of support from the government they formed a self help group from larger Thika & Gatundu districts, which grew to an Association to accommodate huge number of interested farmers from all over Kenya. RABAK was started to promote Food Security, generate wealth & employment for farmers and larger community. The organization has also been focusing on community attitude change towards rearing and consumption of rabbits. This is due to fact that rabbit farming and consumption has for a long time been termed as boys’ business. The organization has over 850 members distributed across Kenya, majority being from Kiambu, Muranga, Nyeri, Nairobi, Embu, Machakos, Nakuru, Meru, Tharaka-Nithi & Athi River Counties among others. RABBAK was officially launched on 27th January 2010 at Thika stadium. The occasion was graced by the Permanent Secretary in the Ministry of Livestock development. Theme was “Enhanced Rabbit marketing for sustainable agri-business & improved livelihoods”. From that date RABAK & other sub- groups have opened many market outlets like butcheries & hotels in Thika, Kiambu, Nyeri, Muranga & Nairobi towns. It has also organized rabbit meat eating days where different farmers from different counties gather to sensitize the community on the benefits of rearing and eating rabbits. P. O. Box 579 – 01000 THIKA, TEL: 0721219092, Email; info@rabak.or.ke, chairman@rabak.or.ke, website: www.rabak.or.ke www.kenyahospitalitytradefair.com | www.hotelsummitea.com

â&#x20AC;&#x153;An

Royal Hometown Lim

For any reservations/queries, please contact our Custom Email: royalhometownlimosandevents@gmail.co

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n Exceptional Experienceâ&#x20AC;?

mousines & Events Ltd

mer Service on: Cell: 0732-258 000/ 0722-764 408/ 0737-777 688 om Âˇ P.O. Box 26743 - 00100 Nairobi

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We provide safe, reliable and comfortable transportation services (stretch limousine & executive salon chauffeur Services) for special occasions at affordable rates. Our goal is to operate as a regional leader in the rapidly growing and dynamic market of mobility, remaining as the yardstick in stretch and non-stretch Limousine services in Eastern Africa. Our Management team and staff comprise of a professional and courteous team, with over 18yrs of Hospitality experience in the Hospitality sector and who will go to great lengths to enhance your transport needs to ensure that more than just a ride to the desired locations, clients benefit from an exceptional experience. Our stretch limousine services include security escort, personalized deco and vehicle plates, complimentary champagne, bites and drinks as well as the “Royal Red Carpet treatment” and photography coverage for the ride. Our unique packages and great linkages to key related superior service providers in events and hospitality industry (including: Hotels, Restaurants, Caterers, Printers, Photographers, and Function Equipment providers) enables us to pass on synergy advantages to our customers, giving us a special competitive edge. Royal Hometown Limousines & Events Ltd is a member of Business Networks International E.A.– BNI Legacy Chapter We are conveniently located in the heart of Nairobi, on 14 Ralph Bunche- Valley Road, within reach of main transport arteries and with ample parking. CONTACT US: Royal Hometown Limousines & Events Ltd, 14 Ralph Bunche Road-Valley Road, P.O. Box 26743-00100, Nairobi, Cells: +254- 0737- 777488/0737-777688/0737-777288/0734658125/0735-788223 Email: info@royalhometownlimosandevents.co.ke Website: www.royalhometownlimosandevents.com

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Safaricom provides a comprehensive range of services under one roof. This includes mobile and fixed voice and data services on a variety of platforms. Safaricom has remained consistent in availing cutting-edge devices that contribute towards meeting the communication needs for the over 19 million customers on the network. With annual revenues in excess of Kshs 100 Billion and a subscriber base of 19.1 million, Safaricom also hosts Kenyaâ&#x20AC;&#x2122;s widest 3G network, the most expansive WIMAX presence alongside a growing fibre optic cable footprint. Safaricom pioneered commercial mobile money transfer globally through M-PESA, the most successful such service anywhere in the world. Launched in March 2007 as a money transfer service, M-PESA now has over 17 million customers and over 60,000 Agent outlets countrywide. About Safaricom Business Safaricom Business is the Go-to-market arm of Safaricom that services customers in Government, Civil Society, SME and Corporate sectors. It has developed a complete suite of Business Connectivity, Managed Services, Mobile Financial Services, as well as Wholesale & Carrier Services to meet customer needs. The ability to provide end-to-end communications positions Safaricom Business as the preferred communications partner for enterprise. Safaricom Business was awarded Best ICT Solution Provider for Enterprise Markets in Africa at the AfricaCom Awards held in Cape Town South Africa.

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WHO WE ARE Securex Agencies LTD is the leading security company in the East African Region with offices in towns across Kenya, Uganda and Rwanda. With over forty three years of unparalleled experience, Securex has been the trusted name in the provision of quality security solutions, tailored made to suit the varying needs of our wide array of clients.

OUR MISSION To build trust with our customers by developing our ability to create effective and efficient solutions in line with the Securex promise. OUR VISION To be the regional market leader in the security industry by maintaining a competitive edge and providing technological risk mitigation services.

OUR RESPONSIBILITIES TO OUR CUSTOMERS Securex has made it our top priority to provide quality service through integration of technological advancements and an astute workforce. All our products and services are heavily geared towards matching the varying needs of our diverse clientele, who we believe are the backbone of our business. TO OUR EMPLOYEES To provide a conducive work environment to our staff. Securex encourages the personal growth of our employees while encouraging team spirit that is a tenet of our core values. TO OUR SUPPLIERS Establish business relationships with associates who will enable our organization to provide effective services and products that are in line with the benchmark set in the industry. TO SOCIETY Securex strives to be a responsible corporate member of the society. We will conduct all our businesses within the given laws of the country while being mindful of the environment and the community around us.

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Tomorrow’s Technology Today!

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Call Centre Headsets

PLANTRONICS HEADSET This office headset is the versatile

Fingerprint

Password

Card

USB

headset that offers high-quality PC audio and seamless Bluetooth connectivity to mobile phones and tablets. Enjoy unmatched audio quality, industry-first Smart Sensor technology that automatically answers a call when you put on the headset, and a detachable cable for taking your mobile calls throughout the office.

Access Control Systems

FINGERTEC SMART KEYLOCK The smart keylock device was designed to be installed on the door of a restricted area, as it has a stainless steel bar latch that functions as a door knob, suitable as an access control tool. This keylock is able to accept all three fingerprint, password, and card verifications (or a combination of the above) for user convenience. Moreover, when you have visitors, the keylock has just the option: a visitor mode that allows free access of the secured area when activated. The beauty of the Keylock is its simplicity. From installation to administration, the device is wire-free and hassle-free.

Audio/Visual Systems

MIPRO PORTABLE WIRELESS PA SYSTEM This public address system delivers unparalleled audio performance and craftsmanship. This PA system offers an ideal public address solution for corporate presentations, seminars , meetings , hotels, fitness clubs, musical productions rallies theme parks, sports events , press conferences , auctions and trade shows. The speaker cabinet houses a high efficient amplifier that drives high sensitivity loudspeakers and a high quality limiter that reduces noice distortion and increases intelligibility for guaranteed powerful and clear sound. Smoothtel & Data Solutions Ltd Menelik Road off Ngong Rd P.O. Box 13789 - 00100 Nairobi, Kenya Tel : +254 20 8000222, Fax: 020 3875950 “The customer is always right” www.kenyahospitalitytradefair.com | www.hotelsummitea.com Email: info@smoothtel.com | Website: www.smoothtel.com

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TASTIC SPAGHETTI Tastic spaghetti a product of Haco Tiger Brands is a Premium pasta from Italy selected from the world’s best 100% Durum wheat Semolina to ensure a Perfect meal Every time Tastic spaghetti cooks Separate and Golden preparing a delicious meal every time, It is available in all supermarkets country wide. Perfect.Every time

Kim-Fay Professional specialises in the Development, Manufacture, and Marketing of High Quality Washroom, Bathroom & Kitchen Hygiene Solutions, specifically designed for high usage environments. Our unique ‘Cost-In-Use’ concepts are designed to drastically reduce your hygiene costs whilst still maintaining a premium product. We are currently licensed to manufacture and market products for Kimberly-Clark, the world’s leading producer of tissue and hygiene products, with globally renowned brands such as Kleenex, Kotex & Huggies. We also manufacture our own range of market leading brands such as Fay, Cosy & Sifa to cater for the premium, value and economy segments of the markets. Our current professional product range includes toilet paper, hand paper towels facial tissue, serviettes, aluminum foil, cling film, foam soap, sanitisers, automatic air freshener & toilet cleaning systems. Kim-Fay Professional. Intelligent Hygiene Solutions that clean, care and protect.

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We are an ICT company that prides itself in delivery of costeffective future proof solutions, backed by exemplary customer service. Over the last ten years, this 100% Kenyan owned company has continued to deliver much needed customer satisfaction in the ICT industry. Through a participatory design process, innovation and continued research, our highly skilled technical team has delivered tailor-made solutions across all sectors and industries. By partnering with world leading technology manufacturers and vendors, we ensure that the solutions we design integrate the latest, cutting edge technology tailored to fit your specific requirements. Working closely with our partners, our highly skilled team is trained and has access to partner resources; this ensures deployment of every project is a success. Smoothtel & Data Solutions Ltd Menelik Road off Ngong Rd, P.O. Box 13789 - 00100 Nairobi, Kenya, Tel: +254 20 8000222, Fax: 020 3875950, Email: info@smoothtel.com | Website: www.smoothtel.com

Agency Africa is a travel industry focused digital marketing agency. Our clients include several leading hotels, travel agencies and airlines from East Africa. With the clear objective of driving customer bookings for our clients, we offer an array of services, such as website design and development, search engine optimization, Google search advertising and social media optimization amongst other digital marketing solutions that drive ‘footfalls’ and better your ‘look to book ratio’.

Hotel Websites A hotel website must showcase the ‘experience’ one would engage in on arrival. Your hotel website is your most important marketing tool because this is where the customer gets her first feel of the hotel. A badly designed website does more harm than good. The enlightened hotelier has scaled up her marketing investments to encourage direct bookings through her hotel website as this offers better margins at much lower commissions than traditional distribution channels. Agency Africa helps them achieve this objective through our customized hotel website designs www.kenyahospitalitytradefair.com | www.hotelsummitea.com

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that are based on latest design trends using captivating photos, clean wide open spaces and clear knowledge of how to convert the prospective views to real customer bookings.

Hotel Website Visibility We boost the hotel website’s presence on search engines, such as Google, through our Search Engine Optimization (SEO) solution. After all, what good is your site if it fails to show up? SEO is our forte. Using strictly white hat techniques, we have demonstrated successful results in case of several of our hotel clients. Additionally, we undertake Google search advertising campaigns that are strategically targeted at geographical markets that best suit each hotel’s unique positioning. While SEO has a lasting impact with limited choice of keywords, search advertising on the other hand offers great exposure against a much wider choice of keywords.

Hotel Website Monetization Agency Africa is the exclusive reseller in East Africa for Singapore based ResAvenue, which is amongst the leading travel technology companies that offer both Direct Connect services for website booking engine as well as IDS/GDS solution for distribution of rooms’ inventory. Hotels can improve efficiencies, reduce administrative costs and cut commissions costs paid to intermediaries by going ‘Direct-to-Customer’ with ResAvenue Direct Connect. Direct Connect is a plug ‘n’ play online hospitality management solution that seamlessly integrates with your hotel website and transforms it into a proactive online sales engine. It comes equipped with a multi-currency credit card, debit card, cash card, direct debit facility, which helps to close sales in real time. It also enables you to manage inventory allocation and sales across multiple sales channels such as GDS and IDS from a single window interface, from any PC with an internet connection.

All in all, we are your 360° partner when it comes to distributing rooms, packages or seats online. For more information, please contact: Nimish Hadole, CEO nimish@agencyafrica.com +254-703-636060 +254-737-885911

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AL O

G U E

m e CA T

co W el ORGANISED BY

CO-ORGANIZER

CO-LOCATED WITH

East & Central Africa’s Largest Food and Hospitality Industry event

www.kenyahospitalitytradefair.com

14th – 16th May 2014, KICC-Nairobi-Kenya

PARTNERS

MEDIA PARTNERS

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HOSEA

SUMMARY

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Under the Patronage of His Excellency Dr. Evans Kidero, The Governor of Nairobi City County, Slujan Events, in partnership with Eastern African Economic Chambers of Commerce (EAECC) are proud to introduce the 2nd edition of Hotel Summit East Africa (HOSEA). This year’s conference themed “Moving Forward with Confidence” will be held from 15 – 16 May, 2014 at the Kenyatta International Convention Centre, Nairobi, Kenya and will delve deeper into the dynamics of the hotel, travel and hospitality industry. HOSEA is a premier business to business platform which gathers regional and international hotel investors, developers, owners and operators for two days of networking, insightful debate and discussions concerning the industry. The conference presents business networking solutions and a point of convergence for organizations and individuals seeking strategic knowledge, partnerships and insights into the region’s most promising sector. After the inaugural event, the conference has been highly acclaimed by delegates for its relevant program, renowned speakers and the excellent networking opportunities it presents. This year, we look forward to presenting an event that reflects the state of the industry and is responsive to the needs of all our stakeholders. Last years’ event attracted over 170 industry professionals and had 25 renowned speakers from across the African region. Co-located with the Kenya Hospitality Trade Fair (KHTF), East Africa’s premiere hospitality exhibition, the Hotel Summit is a timely business networking solution and viable point of convergence for organizations and individuals seeking strategic knowledge, C-level partnerships and insights into the region’s most promising sector. Starting with a strategic overview of the state of the global and regional hotel industry, the conference will then explore from local investors’ point of view the economic recovery of the region with a global and regional discussion on macro-economics and future predictions. A succession of executive panels that will include senior management from international and local hotel chains will enable participants to understand the hotel designs and architectural trends in East Africa, budget vs. luxury hotel development in East Africa as well as other discussions. Additional discussions will cover human resource and capacity building, technology and consumer trends and market research.

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HOSEA

Programme

THURSDAY 15th May, 2014 14:00 – 16:30

Registration, Delegates visit KHTF 2014

8:30 – 9.10

Biz-Speed Networking

9:10 – 9:20

Opening Remarks by Sojas Ludenyo, Key Account Manager, Safaricom

9:20 - 9:25

Opening Remarks by Eric Kiniti, Corporate Relations Director, Kenya Breweries

FRIDAY 16th May, 2014

Ltd

9:25 – 9.35

Welcome Address by Host Tourism Board, Muriithi Ndegwa,

Managing

Director, Kenya Tourism Board

9.35 – 9.45

Welcome Address by Summit Patron, Anna Othoro, Executive County MemberTrade, Industrialization, Co-op development, Tourism & Wildlife Nairobi City County.

STATE OF GLOBAL & REGIONAL HOTEL INDUSTRY – PERFORMANCE LEVELS AND HOTEL VALUES

9:45 – 10.20

This high-level presentation kicks off the summit with a review of the regional and global hotel industry performance. We present current hotel industry fundamentals such as the development pipeline, occupancy, ADR and RevPAR. David Harper Head of Property Services - Hotel Partners Africa.

ECONOMIC GROWTH IN THE AFRICAN HOSPITALITY BUSINESS – NEW DEVELOPMENT PIPELINE

10:20 - 10:50

• Latest data and Annual pipeline survey. • What are the new developments proposed across

the region and

International branded operators signed-up? David Harper Head of Property Services - Hotel Partners Africa.

10.50 – 11.10

NETWORKING COFFEE BREAK (Exhibition Area)

11.10 – 12.00

TECHNOLOGY: DRIVER OF CHANGE & INNOVATION IN THE HOTEL INDUSTRY

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HOSEA

Programme

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A discussion on the latest trends in technological innovation in the hotel industry, from web based booking portals to social media and the adjustments needed by the hotel operators and managers to stay in touch with the consumer and hotel visitor. Moderator: Topi Lyambila, Director-London Africa Media Network

Panelists: Eran Feinstein Managing Director - 3G DirectPay Ltd Philip Ogola Social Media Expert - Digital Humanitarian Nimish Hadole Managing Director - Agency Africa Interactive Juan Torres General Manager - Amadeus East Africa Neddy Munyasi Sector Manager - Safaricom in the Hospitality and Services sector

12.00 â&#x20AC;&#x201C; 12.50

WORKPLACE & FOOD SAFETY STANDARDS IN HOTELS Safety in the Hospitality Industry is still a major concern involving Food Safety (Food poisoning), Risks of Legionella Outbreaks, and Infrastructural Related Safety Issues (balcony related / gas boiler / pool fatalities). A discussion around these topics and the role of third party auditors and laboratories to support due diligence and ensure total compliance to both local and international regulations, particularly for hoteliers who invest in a country for the first time and may not understand where they stand with respect to local compliance requirements.

Hosted by Cyprian Kabis CTS Business Manager - SGS Kenya Dr. Yeri Kombe Kenya Medical Research Institute

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HOSEA

Programme

12.50 – 14:00

Networking Lunch Hosted by

14:00 – 14:50

Breakout Sessions Session One:

Session Two:

SECURING FINANCE FOR HOTELS

HUMAN RESOURCES & CAPACITY BUILDING

• Why are hotel and tourism

Human Capital Development in the Hospitality

projects not popular with

Sector

financiers?

• Talent Management: Scouting,

• What are the banks looking for? • What creative ways are there

employing and grooming local talent • Loyal workers beget loyal customers:

for hoteliers and owners to

How to increase your customer base

structure financing?

by retaining efficient hospitality

• A discussion on the various financial options available in

professionals. • Global brands, local trends:

the market for potential hotel

Creating an organizational culture

developers and entrepreneurs’

that sustains the international

in the hospitality sector.

brand message and local cultural sensibilities

Stuart Cook Managing Director Protea Hotels, Uganda Lasse Ristolainen Development Director Sub-Saharan Africa, Hilton Worldwide

• Shared trajectories: Recounting life-changing stories from employees who benefitted from the internal talent management and professional development programs. MODERATOR: Charles Otwori Director, KETEMWA, Human Capital & Business Advisors IN CONVERSATION WITH;

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Exhibitor Listing

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HOSEA

Programme

Joy Goopio Director School of Hospitality, Strathmore University Amb. Mwakai Sio Founder & Director, International Hotel & Tourism Institute

14:50 – 15:40

Breakout Sessions Session Three:

Session Four:

BUDGET HOTELS vs. 5 STAR HOTELS

TRENDS IN ARCHITECTURE AND HOTEL DESIGNS

We explore the merits and de-merits of

• Understanding the role of

building luxury/5 star hotels as opposed to budget hotels in the current economic

architects in the development and operations of hotels?

climate. We also discuss whether there is a

• The overall cost of building hotels?

place for budget hotels in the region as most

Structuring the deals, including the

countries are in a developmental stage and

financial packages?

also considering the perceived risk which

• Understanding design trends that

often escalates the cost of building and

contribute to the reducing cost of

operating in most African countries.

building and operating hotels.

Lasse Ristolainen Development Director Sub-Saharan Africa ,Hilton Worldwide

Clemens Faber Corporate Director of Operation Planhotel Hospitality Group

Hooman Ehsani Director New Developments Tribe Hotel

Emma Miloyo Chair - Architects Chapter Architectural Association of Kenya

Wayne J. Troughton CEO - HTI Consulting

Tim Harlech-Jones Head of Development ExtraBold South Africa

Rahul Sood Group Managing Director- Sun Africa Hotels

15: 40 – 16.00

Networking Coffee Break ( Exhibition Area)

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HOSEA

Programme

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16:00 – 16:40

GROWING THE DOMESTIC AND REGIONAL MARKET • Considering the changing global economy, we discuss the importance of developing and growing the ability for locals and regional tourists to support the sector instead of depending on overseas arrivals. • We discuss the strategies required and implementation • We also consider the challenges and how to overcome the said challenges. Waturi Matu- Coordinator, East Africa Tourism Platform (EATP) Clemens Faber Corporate Director of Operations, PlanHotel Hospitality Group Jacinta Nzioka Marketing Director, Kenya Tourism Board

16.40 – 17.20

BUILDING AND OPERATING GREEN HOTELS • Exploring the growing trend of building and operating “green hotels” – what materials are needed? What are the cost implications? • Will financiers support such projects, and if so, what are their requirements? What does it take to build such hotels in Africa, the challenges and opportunities? • Understanding the decisions at COP17 and its implications for the hotel sector in the region and Africa – carbon offsetting, green travel, etc. • What incentives are available to adopt green business practices? • Good case studies to follow around East Africa and models. MODERATOR: John Paul Onyango Enterprise Manager - Great Lakes University of Kisumu Prof. Dr. Wolfgang H Thome Correspondent for Eastern Africa and the Indian Ocean - eTurboNews Inc. Grace Nderitu Chief Executive Officer – Ecotourism Kenya Natacha Andre Regional Product Manager (Africa) | SGS Kenya

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HOSEA

Programme

17.20 â&#x20AC;&#x201C; 18.00

FEASIBILITY STUDIES & MARKET RESEARCH Their Importance & How to Conduct them The importance of conducting feasibility studies, their role in hotel developments and how to conduct them. What are the areas, which needs to be addressed in the feasibility study?

We also discuss the importance of researching the market before developing and building hotels.

Wayne J. Troughton CEO,HTI Consulting Catherine Gachie Director , Barefoot Consulting

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Exhibitor Listing

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HOSEA Speakers

Expert in Strategy, Organizational Development and Human Resources. Experience in leadership and management practices across profit and not-for-profit organizations for over 20 years focusing on increased people accountability, performance and alignment with high performing individuals and teams.

Executive Summary Lead facilitator on people and organizational strategy, alignment of

Charles P. Otwori

plans and structures. Experienced practitioner on organizational (re)

CEO & Leadership Growth Advisor

design, change management, organizational policies and practices

KETEMWA

and peer/institutional reviews. Designed and implemented leadership development initiatives for middle and senior management teams. Led development and implementation of HR Tools, Policies, and Standard Operating Procedures. Qualified facilitator for concentrated problem solving and decision making to improve work processes, cutting costs, and empowerment of work force. Set up the talent management tracking maps to identify pivotal positions and key staff for retention targeting. Designed and developed performance management systems and utilization of performance agreements/contracts, ongoing coaching/ mentoring and collaborative performance appraisal using 360 feedback process for the executive leadership teams. Certified master facilitator with significant cross-cultural and international experience.

With over 35 years hospitality industry experience, Clemens has served in various capacities , including General Manager , Group General Manager and ultimately, Corporate Director of Operations with the Plan Hotel Hospitality Group which is based in Lugano , Switzerland and owns and manages deluxe properties in the Indian Ocean region. Throughout Plan Hotelâ&#x20AC;&#x2122;s spectacular growth, his administrative

Clemens Faber Corporate Director of Operations

responsibilities grew, while overseeing new hotel openings, operations, guest service and participation with marketing.

Planhotel Hospitality Group

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HOSEA Speakers

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Hooman Ehsani was raised in Nairobi, Kenya before attending Tufts University in Boston, USA where he majored in Economics and International Relations, with a focus on International Finance. He returned to Kenya in 2003 to develop Tribe, a luxury 5-star boutique hotel in Nairobi that has won numerous accolades including recently being

Hooman Ehsani Director New Dev. Tribe Hotel

named “one of the Top 100 hotels in the World” by Robb Report. Other hotels are currently in development. Hooman is also the CEO of Oceans - a hotel management and consulting company. Catherine is CEO of a hospitality consultancy firm based in Nairobi and dealing with Revenue Management, eCommerce & online distribution, Training, Sales & Marketing, Online Reputation Management, and other services. Barefoot is also the official regional reseller for RateGain (services include ReZGain for channel management, PriceGain for competitive rate intelligence & BrandGain for online) in East Africa. They represent Hotelmobile.net which designs mobile apps for hoteliers by hoteliers. Catherine has over 12 years’ experience in hospitality mainly in the fields

Catherine Gachie

of Revenue Management and eCommerce. Prior to starting Barefoot she

CEO

was the Area Revenue Director for IHG Africa, Yield Manager at Heritage

Barefoot Consultancy Ltd

Hotels, Revenue Manager at Sarova Stanley, Group eCommerce Manager at Sarova Hotels among other roles Wolfgang writes regular travel reports, reviews and articles about tourism, aviation, hospitality and conservation events in Eastern Africa and the Indian Ocean region which are published in eTurboNews.com, the global industry leader in daily news broadcasts to the tourism fraternity around the world. He has over 35 years of experience in the tourism field in Kenya, Tanzania and Uganda, covering all aspects of safari operations, hotel operations and air operations. He is former President of the Uganda Tourism Association, Past Chairman of Uganda’s national Hotel and Tourism Training Institute,

Dr. Wolfgang H Thome. Indian Ocean Islands correspondent, eTurboNews.com

Past Chairman of the Business Association of German Speaking Countries in Uganda and Past Chairman of the Rhino Fund Uganda. Thome

co-

authored the tourism policy documents for Uganda and South Sudan.He Holds a Ph.D in Economics and an MBA in Marketing

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HOSEA Speakers

Eran Feinstein is the founder of 3G Direct Pay Limited. 3G provides global e-commerce and online payments solutions for the travel and related industries. He is a leading authority in the fields of e-commerce, travel and payments, having acquired extensive experience from various parts of the world.

Eran Feinstein Managing Director 3G DirectPay

Jacinta has over 15 yearsâ&#x20AC;&#x2122; experience in tourism destination marketing and is currently the Director of Marketing at the Kenya Tourism Board. She has been involved in various initiatives, projects and programmes within Kenyaâ&#x20AC;&#x2122;s tourism industry in the destination tourism brand positioning, managed various consumer and trade promotions, destination profiling campaigns, intersectional partnerships and has represented Kenya tourism in many local and international forums. Jacinta is one of the founding members of the Kenya Association of Women in Tourism (KAWT) where she is a volunteer executive director and participates in mentorship and training in various tourism universities and

Jacinta Nzioka Ag. Marketing Director Kenya Tourism Board

colleges in Kenya, is a part time Marketing and Product Development lecturer at Moi University Kenya, and Guest Lecturer at the University of London School of Oriental and African Studies (SOAS) as well as the University of Addis Ababa, Ethiopia. Jacinta has also been a consultant for British Council (Ethiopia Ministry of Tourism) on Sustainable Tourism (2010-2012) and the EUAWEPA (Somaliland National Assembly) on Corporate Governance & Public Administration (ongoing). She is currently a member of the Marketing Society of Kenya and a Board Member of Ecotourism Kenya. A veteran Broadcast Journalist with extensive experience

in print and

broadcast media in Kenya and internationally, including Kenya Broadcasting Corporation (KBC) Kenya, Kenya Television Network (KTN), BBC, Vox Africa TV, Al Jazeera. A Media and Communications Consultant, trained in Kenya, USA and the United Kingdom, currently the Editorial Consultant on LAMN projects;

Topi Lyambila

Kenya London News (KLN) www.kenyalondonnews.org and Global Image

Director London

Consult (GIC) www.globalimageconsult.co.uk .He is a Chief Adviser/Trainer on

Africa Media

PR, Media & Communications, for the Team Kenya London 2012 Olympics.

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HOSEA Speakers

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STRETCH TENTS Transform ordinary locations into spectacular event venues with our exclusive rental stock

CANOPIES Turn dead zones into viable spaces for business and leisure with our high-end, custom-fit shade covering.

@NomadicTentsLtd NomadicTentsLtd

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EXCLUSIVE DISTRIBUTOR

HOSEA Speakers

Lasse Ristolainen

Development Director,

Sub-Saharan Africa Hilton Worldwide

Emma Miloyo is a practicing Architect with vast experience in the building industry in the East and Central Africa region. She is also Chair of the Architects’ Chapter of the Architectural Association of Kenya and was voted “Top 40 under 40 Women in Kenya 2011” by the Nation Media Group’s Business Daily. Emma is partner at Design Source, a thriving architectural practice with headquarters in Nairobi.

Emma Miloyo Chair, Architects Chapter Architectural Association of Kenya

She serves as a member on various boards and committees including: 1. Board of Registration of Architect and Quantity Surveyors 2. Steering Committee on Buildings of Architectural and Historical Significance 3. Council Member, East Africa Institute of Architects. Enterprises Manager for Great Lakes University of Kisumu.

He oversee

all the Hospitality related Enterprise activities for the University.

He also

lectures in the faculty of Arts and Science and do research on sustainable tourism development, strategic planning and entrepreneurship. He has 6 years’ experience in hospitality operations; strategic planning (participated in the development of the University strategic plan and many other hospitality organizations). Prior to joining Great Lakes University of Kisumu, he worked as

John Paul Onyango

food and beverage manager for Public Service club of Kisumu, Sunset Hotel

Enterprise Manager

Kisumu, Habesha Ethiopian Restaurant in Kisumu and Nyali Beach Hotel in

Great lakes University of Kisumu

Mombasa Kenya. Based in South Africa since July 2011, Lasse is responsible for sourcing new management and franchising opportunities for the growth of the Hilton Worldwide Portfolio of brands throughout Sub Saharan Africa. Prior to this role, Lasse was part of Hilton Worldwide’s inaugural Feasibility and Investment Analysis team for Europe & Africa; later he directed the team in Middle East and Asia Pacific. He’s professional experience in the hospitality industry spreads over three continents whilst having lived in five different countries.

Lasse Ristolainen

He has an MBA from Cornell University and IMHI-ESSEC Business School

Development Director,

in Paris, and has previously worked in both consultancy and general hotel

Sub-Saharan Africa Hilton Worldwide

management roles.

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HOSEA Speakers

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Mr. Torres represents Amadeus in all East African Markets and I define and ensure the implementation of the commercial, financial, HR and solutions & technology strategy for the markets.

Juan Torres General Manager, Amadeus East Africa

Natacha Andre is Regional Product Manager (Africa). She has more than 10 years’ experience in the environmental sector occupying positions such as Operations Manager of the ‘Environmental Consultancy Department’ in Belgium and Global Climate Change Project Manager in Ghana. She has achieved an extended knowledge of technical and legal requirements in the different components of the environment (energy, air, water, and noise), working amongst others on Impact Assessment Studies

Natacha Andre,

and consultancy services for the industry sector. She has developed the

Regional Product

greenhouse gas emissions verification services in Belgium and has been

Manager(Africa)-SGS Kenya

acting as Lead Verifier and Technical Reviewer EU ETS for 4 years. She has dispensed training courses on environmental and climate change awareness including a GHG training course for the Hospitality sector in Mauritius and has been speaker in several Environmental conferences. Between 2011 and 2013, Natacha has developed and supported the Climate Change related services in Africa. Since September 2013, she is in charge of developing all SGS Enviroinmental services in the region.

Matthias Ross is one of the founder of AytarSys GmbH in Germany and the subsidiary company, AytarSys East Africa Ltd. in Kenya. He worked in the field of energy storage for 5 years and also has over 20 years of urban and building development experiences.

Matthias Ross Founder AytarSys GmbH

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HOSEA Speakers

14 Nimish Hadole (@nimishhadole), Digital Marketing Expert, is the CEO at Agency Africa. He brings several years of digital marketing experience across various industries. His primary passion is in digital marketing for the travel industry â&#x20AC;&#x201C; hotels and airlines. He brings 13 years of senior management and marketing experience in top digital marketing agencies in Nairobi, Kenya and New Delhi, India. Nimish is an elected Fellow of the Chartered

Nimish Hadole CEO

Institute of Marketing, UK. He has a postgraduate degree in marketing and is a graduate in hotel management

Agency Africa Interactive

A British National, certified by the American Hotel & Lodging Association, with over twenty years of experience in the hospitality industry, the first ten years of which was in South Africa, Stuart Cook is the Managing Director/ Managing Partner of Protea Hotels (U) Ltd, the Master Franchise holders for Protea Hospitality SA in the East African region, which he runs from their Head Office based in Kampala, Uganda. He has an intimate knowledge of the opportunities and challenges that exist within the EA region acquired through his passionate, hands-on approach to both the development of branded

Stuart Cook

properties and management consultancy provided to unbranded units. He

Managing Director

sits on the Executive Council of the Hotels Owners Association in Uganda

Protea Hotels East Africa

and was recently appointed by the Minister of Education to the Board tasked with Reforming Vocational and Educational Training in the country. During the last the last ten years in East Africa he has over-seen the Protea brand development and unit roll-out in countries including Uganda, Rwanda, Kenya, Burundi, Ethiopia and Tanzania. The Protea portfolio, recently acquired by Marriott International, consists of 10,148 rooms in ten African countries including South Africa.

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HOSEA Speakers

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Wayne has been involved in the hospitality, leisure and tourism industries for 23 years. He has held operational management positions in 5-star hotels for 9 years in the United Kingdom and South Africa working for international management companies such as: Three Cities Hotels, Sun international and Forte Hotels. He has been in the hospitality consulting industry for the past 14 years consulting to a diversity of clients in the hotel, tourism, leisure and real estate sectors. He started his consulting career in 1999 with Grant Thornton in South Africa providing specialist consulting in the

Wayne Troughton CEO Hti Consulting

hospitality sector. In 2003 Wayne left Grant Thornton as an Associate Director to start HTI Consulting, a specialist hospitality consulting company focusing on assignments in Africa and the Middle East. Wayne has worked on more than 200 assignments in 35 countries namely: Angola, South Africa, Benin, Botswana, Congo, DRC, Gabon, The Gambia, Ghana, Lesotho, Liberia, Libya, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Nigeria, Rwanda, Sierra Leone, Kenya, Uganda, Seychelles, Tanzania, Zanzibar, Zambia, Zimbabwe, Bahrain, Egypt, Qatar, Yemen, Oman and the United Arab Emirates (Dubai, Fujairah and Ras Al Khaimah). Philip Ogola, brands himself as Digital Humanitarian who uses Social Media for Good consultant for various UN Agencies UNHCR, FilmAid, UN Somalia and UNFPA Kenya . He is also the Digital Director at Digital Brand Group Africa.

Philip is also

the #55FORWARD Ambassador for Social Media Week Lagos where he represents Kenya where his role is to mentor Youth in 55 Countries across Africa on how to leverage on social media. Philip Ogola is the former Social Media Head at Kenya Red

Philip Ogola Digital Humanitarian & Social Media Expert

Cross, the brainchild behind the successful #iVolunteer crowd sourcing campaign. Through the Campaign Red Cross can now respond to disaster real time after getting alerts via twitter or facebook. Under his reign Kenya Red Cross scooped various awards for best use of social media. Philip played a critical role during the West Gate Mall attack where against all the odds he informed the public with timely alerts via social media. Red Cross is now a force to reckon with thanks to vibrant social media presence. Philip has not only trained but also and consulted social media strategies for some of the best-known brands in Kenya Nokia East Africa, Nestle, IMG PR and Events, CIC Insurance Group, ZUKU Kenya, BOMA Hotel, G4S Kenya. MTV SHUGA, UNAIDS Crowd Out Campaign, Ghetto Radio, WeChat Kenya, He is also Kenya Tourism Board key influencers in the Magical Kenya campaign dubbed Tembea Kenya. Philip has been invited to speak how brands can leverage on social media locally and abroad.

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HOSEA Speakers

14 Joy Goopio is one of the key persons who started the Centre for Tourism and Hospitality in 2008, an academic unit in Strathmore University, offering two degree programmes: Bachelor of Science in Hospitality Management and Bachelor of Science in Tourism Management. An engineer by profession, Joy combines her technical and scientific skills with managerial competencies. Being a people-person, she discovered her passion for hospitality while being involved in the education and training of young people. She has vast

JOY GOOPIO

experience in mentoring the youth as they face life challenges in school. She

Director

is a trained life coach and mentor. Combining engineering and hospitality skills

Centre for Tourism and Hospitality Strathmore University

made her specialize in facilities management which is an essential support function in the hotel industry, coupled with design and layout of offices and foodservice facilities.

Tim is the Development Manager at Extrabold Hotel Management, an independent hotel operator. Tim is a registered architect and looks after new business development, brand management, growing the portfolio under management and managing all design-related activities for new developments, conversion, re-branding and renovations to existing hotels. Since joining the profession fifteen years ago, Tim has gained tremendous experience in the design and construction of hospitality and leisure projects,

Tim Harlech Jones

with a key strength in design, operational planning and project delivery. Prior

Development Manager

to joining extrabold at the beginning of 2013, Tim was an Associate Director

extrabold

at DSA Architects International, an international award-winning architectural practice specializing in hospitality and leisure projects throughout Africa, Indian-Ocean Islands and the Middle-East.

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HOSEA Speakers

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Neddy holds Bachelors of Arts degree in Economics& Sociology, Master’s degree in strategic management, over 8 years in accounts acquisition and customer retention services. Currently working as Sector Manager at Safaricom in the Hospitality and Services sector. My role involves business development through formulation and management of go to market strategy plans.

Neddy Munyasi Sector Manager at Safaricom in the Hospitality and Services sector

•

Forge strategic partnerships with key clusters and umbrella bodies in the sector for various verticals

•

Contribute to revenue growth targets formulation and achievement

•

Identify growth opportunities and up-selling and cross – selling potential in the sector

•

Provide leadership for customers in understanding business objectives and recommend business solutions to achieve those goals

A senior Relationship Manager in the Hospitality and services sector in Safaricom Enterprise business unit. Responsible for the acquisition and retention of revenues within the key accounts in the hospitality and services sector among them Sarova Hotels, Serena Hotels, and FairmountNorfolk. Major Retail Chain eg Naivas, Tuskys, and Nakumatt. A seasoned sales and relationship expert with experience gained over the last 7years working with such reputable firms as Adwest group, G4S Plc and currently

Sojas Ludenyo Key Account Manager Enterprise Business Unit Sales&Retention ,

Safaricom Ltd. Holds a degree in Communication and Media broadcast from the University of Nairobi.

Safaricom

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HOSEA Speakers

14 Cyprian Kabbis has more than 20 years’ experience in Quality Management Systems (QMS), Health & Safety (HSE), Inspections and Technical Auditing. He is currently Consumer Testing Services Business Manager – SGS Kenya and has been involved in Laboratory Testing of Food Products and Hygiene Audits in a number of Hotels and Restaurants in the region for the last 10 years. He holds a BSc degree in Chemistry and post graduate Higher Diploma in Rubber/Polymer Technology from the University of Akron, USA. He is currently pursuing final stage MBA in International Business

Cyprian Kabbis

at the University of Nairobi. Cyprian Kabbis has been a Lead Consultant for GIZ,

Consumer Testing Services

Ethiopia in numerous projects supporting the National Quality Infrastructure (NQI)

CTS Business Manager, SGS

initiated by the Ethiopian Government. He has also been an Alternate Member of the East Africa Standards Committee (EASC).

Richard Vigne is the CEO, Ol Pejeta Conservancy, Kenya, a Wildlife conservation and development organization with emerging global reputation for innovation and success (www.olpejetaconservancy.org). Ol Pejeta is the Biggest black rhino sanctuary in East Africa, incorporating an extensive and integrated cattle herd (6500 head), 148 tourism beds, 4000 acres wheat cultivation, 100 house residential estate and extensive community development program. Annual combined turnover of USD 11 million, 600+ staff of which 50+ in management cadre. He is involved in: • Development management plan for recovery of West Kilimanjaro Ranch, north Tanzania on behalf of African Wildlife Foundation (AWF) • Assessment of Manyara Conservation area in north Tanzania, followed by development of recovery plan with follow-up on behalf of AWF • Development of management plan for Loldaiga Hills ranch, Laikipia in collaboration with Conservation Capital Limited • Assessment of options for management of Soysambu Conservancy, Kenya on behalf of Board • Development of management and plan for Eland Downs, Laikipia County Kenya in collaboration with AWF • Development and implementation of “Linking livestock markets to wildlife conservation” program in collaboration with the Lewa Wildlife Conservancy and the Northern Rangelands Trust • In collaboration with AWF,

Chester House and the Agricultural Development Corporation,

creation of the Mutara Conservation area abutting the Ol Pejeta Conservancy

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HOSEA Speakers

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