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MISERY LOVES COMPANY: SNIPPETZ INVESTIGATES
THE ART OF COMPLAINING ISSUE 618 • SEPTEMBER 2, 2013
by Lindsey Harrison
TAX PREPARATION Company, Inc.
Your Tri-Lakes Community Accountants for 30 Years
Accounting & Tax Services Individual & Business Tax Returns Bookkeeping/Financial Statements Payroll Cafeteria & Retirement Plans Tax Planning Business Licensing
430 Beacon Lite Rd. #155, Monument
719-481-6555
“I personally believe we developed language because of our deep inner need to complain.” – Jane Wagner, comedian
FIRST NATIONAL BANK MONUMENT
B
elieve it or not, there is actually a right way and a wrong way to complain. For all you parents out there who have had to endure night after night of your child or children complaining about the dinner you’ve served or that they have “nothing” to wear for school the next day, this might not sound likely at all. There is no such thing as right or wrong when it comes to complaining; no complaining is good complaining. But in the business world or even as a consumer, there are definite do’s and don’ts when it comes to lodging a complaint. The way to correct way to complain in a restaurant is not the same as the correct way to complain about your boss. So how do you know what to do in each situation to be heard and find a speedy resolution to the problem? Leave it to Snippetz to lay it all out for you!
581 Hwy 105, Monument CO
719-481-0008 Member
www.fnbmonument.com
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Ask about our new client discount. The Art of Complaining... Continued on Page 2
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Larry E Stiltner Agency 481 Hwy 105 Suite 212 (719) 481-8382 Bus Larry E Stiltner Agency Monument, CO 80132 481 Hwy 105 Suite 212 ©1997 American Family Mutual Insurance Company and its Subsidiaries (719) 481-8382 Bus Home Office – Madison, WI 53783 Monument, CO 80132 www.amfam.com ©1997 American Family Mutual Insurance Company and its Subsidiaries Home Office – Madison, WI 53783 http://insurance-agency.amfam.com/CO/larry-e-stiltner/ www.amfam.com NA-07497 Rev. 1/03
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In the MONTEVERDE Center 325 2nd St. Suite U, Monument Co