INTERVIEW DRESSELHAUS The RFID Kanban system “Dresselhaus DIREKT”
“RETURNING TO ITS FORMER GLORY” Dresselhaus has seen some pivotal developments in recent times, not least the acquisition by German-Dutch industrial holding company Nimbus, approved in 2020. There have been changes at the top too, with Markus Schörg joining the management team in March 2021 responsible for the management and further development of Joseph Dresselhaus GmbH together with Thomas Besch. Torque Magazine speaks with Schörg and Head of Marketing & Digital Business Stephan Pertschy… IT’S BEEN A TURBULENT TIME FOR THE FASTENER INDUSTRY (AND OTHER INDUSTRIES). HOW WAS BUSINESS IN 2021 COMPARED TO 2020? In 2020 we had to accept a slight decline in sales due to Corona. But business picked up so much speed that 2021 is expected to be one of the most successful financial years in recent times. This is certainly also due to the fact that we went through our own crisis before the crisis, which ultimately led to the sale of the group of companies in 2019. We had there fore already dealt with our optimisation potential before the pandemic. With the help of the measures identified and imple mented, we were able to significantly reduce our costs, increase efficiency and free up liquidity. We are consistently pursuing this path in order to return to our decadelong path to success as quickly as possible. The introduction of SAP and a merchandise management system, which will be completed shortly, will also help us to be able to look after our customers even more efficiently and sustainably.
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MR. SCHÖRG, IN PREVIOUS POSITIONS YOU WERE RESPONSIBLE FOR DRIVING FORWARD SALES AND DIGITAL TRANSFORMATION. IS DIGITAL TRANSFORMATION A BIG FOCUS FOR DRESSELHAUS? Markus Schörg: With regard to Industry 4.0 and the Indus trial Internet of Things (IIot), digital transformation is a crucial prerequisite for entrepreneurial success. Extensively networked and fully automated production processes require the complete digitisation of all processes including the fully automated Cparts procurement. This is where we come into play with our RFID Kanban system “Dresselhaus DIREKT”. However, despite all the digitisation and the undisputed advantages that it offers in many areas, I am in favour of a vigi lant, considered use of modern technologies. As in all areas, the same applies here that there are always two sides to a coin. This also applies to customer contact, which has recently been very digital due to the pandemic. Here I am firmly convinced that personal encounters are important and desired. After all, people want to work with people and complex processes need
