The Performance Rating App for Asbestos Labour
New Rating App to support quality of Agency Operatives for Members On the 1st September 2020 ARCA announced the availability of a performance rating app for short-term asbestos removal operatives. The Asbestos Labour Feedback App, ALFA, the first of its kind in the industry, enables ARCA member licensed asbestos removal contractors to rate the performance and behaviour of operatives supplied by ARCA labour supply members. Having an overall performance rating for an operative, as well as certificate information, available in one App, will provide contractors with a better understanding of the competency of an agency operative before they arrive on site.
ALFA, a web-based application, has been developed by ARCA to provide a number of benefits for all parties, including: w Reassurance of labour competence – being able to view an overall performance rating of agency labour enables ARCA Member Contractors to be reassured of the competency and attitude of an operative. w Performance feedback – an ARCA Member Contractor can rate an operatives’ performance across nine categories, with ratings used to calculate an overall performance rating. w Identifies training needs – feedback from contractors can identify areas where an operative can improve, therefore supporting the operative’s development and future selection. w Automated system – ALFA provides labour supply agencies with an online system for the selection and assignment of short-term operatives to asbestos removal jobs. Once operatives are assigned the member contractor can log into ALFA to view overall rating and certificate information for those operatives. w Certificate management – certificate information is easy for an agency to input and actual certificates can be uploaded, so all information is immediately available within ALFA, for an Agency, Contractor and the Operative to view. Also, certificates due to expire within 30 days are highlighted within ALFA, and the Operative is also notified by email, to support renewal management.
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arca & atac news · autumn 2020
