Predstavitev podjetja_Company profile SZCD by Slovenske železnice

Predstavitev podjetja Company profile

Predstavitev družbe Company’s Introduction

Delujemo v panogi, v kateri je gibanje stalnica, potovanje realnost. Vlaki in ljudje predstavljajo dva pola našega vsakdanjika. Razvoj in inovativnost narekujeta panogi tempo in odpirata vedno nove poslovne priložnosti. Uspešno jih prepoznavamo in nanje odgovarjamo s svežimi rešitvami in alternativami po meri kupca. Na podroËju vzdrževanja in servisiranja železniških vozil že vrsto let prepletamo najnovejše znanje z izkušnjami zaposlenih, s Ëimer ustvarjamo dodano vrednost za naše poslovne partnerje.

We operate in a field where movement is a constant and travel is a reality. Trains and people are the two poles of our everyday activity. Development and innovation dictate the tempo to our branch and present evernew business opportunities. We successfully recognize them and respond with fresh solutions and alternative, tailormade approaches. For a number of years, we have combined the latest knowledge with experience of our employees in the field of maintenance and servicing of railway vehicles, creating added value for our business partners.

DinamiËno. Celovito. Inovativno. Dynamic. Integrated. Inventive. SŽCD želi dolgoroËno postati vodilni vzdrževalec železniških vozil na širšem podroËju križišËa med V. in X. koridorjem. In the long-term, SŽCD wish to become the leading maintainer of railway vehicles in a wider area of the Fifth and Tenth Corridor intersection. 2

Predstavitev družbe Company’s Introduction

Naše poslanstvo je zagotavljanje zanesljivih, kakovostnih in celovitih storitev s podroËja vzdrževanja in proizvodnje železniških vozil ter rezervnih delov zanje.

Poslovno kulturo podjetja razvijamo in uresniËujemo v skladu s temeljnimi vrednotami: • zaupanjem v ljudi, • tržno naravnanostjo, • poslovno odgovornostjo in • okoljskim delovanjem z vizijo trajnostnega razvoja. KljuËni dejavniki rasti in razvoja SŽ CD so kompetentni, visoko motivirani in zvesti zaposleni, ki znotraj poslovnih procesov pomembno soustvarjajo dodano vrednost. Zavzemamo se za njihov profesionalni in osebni razvoj, spodbujamo timsko delo in sodelovanje ter skrbimo za njihovo socialno varnost. Vsakemu zaposlenemu želimo zagotoviti prijetno in spodbudno okolje, v katerem bi lahko kar najbolje razvijal svoje zmožnosti. S posebnimi projekti spodbujamo kreiranje idej, ki vodijo do izboljšav in inovacij.

Delujemo ciljno usmerjeno. Razvijamo nove poslovne dejavnosti in rešitve za kupca ter širimo svoje poslovanje na nove ciljne trge jugovzhodne Evrope in evropskih držav na obmoËju V. in X. koridorja. Med temeljnimi strateškimi cilji družbe so: • njena uravnotežena rast in razvoj, • krepitev blagovne znamke in ugleda podjetja, • evropsko primerljiva kakovost storitev in izdelkov, • vkljuËevanje novih, inovativnih rešitev v procese in storitve, • vzpostavljanje dolgoroËnih strateških partnerstev s kupci in dobavitelji, • doseganje poslovne odliËnosti po sistemu EQA, • skrb za varovanje okolja. Tradicija šteje. Že veË kot 150 let opravljamo kakovostne storitve vzdrževanja vseh vrst železniških vozil.

Our mission is to provide reliable, quality and integrated services in the field of railway vehicle maintenance, production and spare parts.

Our company’s business culture has been developed and implemented in accordance with the following key values: • Trusting people; • Market orientation; • Business responsibility; • Environmental protection through the vision of sustainable development. The key factors in the growth and development of SŽ CD are our competent, highly motivated and loyal employees, which significantly co-create the added value within business processes. We strive for their professional and personal development, encourage teamwork and cooperation and provide them with social security. We wish to provide a pleasant and supportive working environment for each employee, so as to allow him or her to fully develop his or her potentials. We encourage creativity with special projects that lead to improvements and innovations.

We are a goal-oriented company and we deve lop new business opportunities and solutions for clients. We have been expanding our business operations to new target markets in south-eastern Europe and in European countries in the area of the V. and X. corridors. The key strategic objectives of our company include: • Balanced growth and development; • Strengthening the brand name and good reputation of the company; • European quality services and products; • Including new and innovative solutions in processes and services; • Establishing long-term strategic partnerships with clients and suppliers; • Achieving business excellence following the EQA system; • Environmental protection. Tradition counts. We have been performing quality maintenance on all types of railway vehicles for more than 150 years.

Naše dejavnosti Our Services

Moderno vzdrževanje železniških vozil pomeni veË kot le pregled in popravilo. Je naša temeljna dejavnost, s katero poveËujemo vrednost vozil in zagotovljamo funkcionalno vrednost za naše partnerje.

Modern maintenance of railway vehicles means more than just check-up and repair. It is our key activity, with which we increase vehicle value and provide functional value for our partners.

Strokovno. Kakovostno. Zanesljivo. Hitra prilagodljivost, tehniËna kreativnost, sodobna oprema in specializacija nam omogoËajo zagotavljanje celovitih rešitev za kupca in vzpostavljanje dolgoroËnih partnerstev. Prav tovrstna partnerstva pa prispevajo k veËji konkurenËnosti in uspešnosti naših naroËnikov. K partnerjem pristopamo osebno. Strokovno, tehniËno vzdrževanje in celovite rešitve jim zagotavljamo na petih mestih v Sloveniji. Celovitost rešitev je del našega poslovnega procesa. Zaradi izjemno širokega znanja, številnih izkušenj, ki so plod naše 150-letne tradicije, prepletanja visoko zahtevnih tehnoloških rešitev in obvladovanja obrtniških spretnosti lahko svojim naroËnikom zagotovimo kompleksne rešitve. Predelava in sodelovanje pri izdelavi novih železniških vozil, proizvodnja kovinskih in drugih izdelkov, projektiranje in inženiring s tehniËnim svetovanjem so podroËja, ki jih suvereno obvladujemo. Svoj uspeh gradimo na razumevanju potreb in želja svojih partnerjev, zato jim zagotavljamo:

Predstavitev družbe Company’s Introduction

• Celovito vzdrževanje železniških vozil Storitev vkljuËuje vse oblike vzdrževanja elektriËnih, dizel in parnih lokomotiv, elektro in dizel motornih vlakov, potniških in tovornih vagonov, vozil za posebne železniške namene in vozil za vzdrževanje železniške infrastrukture. Vozilom svojih partnerjev s tem zagotavljamo varnost, zanesljivost, nemoteno uporabo in krajše stojne Ëase. • Obnovo in preoblikovanje vseh vrst železniških vozil Opravljamo celovite storitve od obnove do popolne rekonstrukcije in preoblikovanja železniških vozil. S tem pripomoremo k izboljšanju njihove kakovosti, poveËanju udobja, podaljšanju življenjske dobe in zmanjšajnju stroškov nadaljnjega vzdrževanja. • Proizvodnjo komponent, kolesnih dvojic Feksibilnost in boljšo odzivnost na zahteve, ideje in potrebe kupca dosegamo tudi z lastno obdelavo kolesnih dvojic in drugih komponent.

Professional. Quality. Reliability. • Mobilni servis Za 24-urno mobilnost vozil svojih naroËnikov poskrbimo v servisu, opremljenem s sodobnimi intervencijskimi vozili, tirnim dvigalom in drugo opremo, ki nam omogoËa, da uËinkovito in hitro opravimo popravila na terenu, posredujemo in odpravljamo posledice železniških nesreË. • Inženiring in tehniËno svetovanje Svoje znanje in izkušnje delimo z drugimi. Svojim partnerjem zagotavljamo tehniËno svetovanje in projekte inženiringa.

Rapid adaptability, technical creativity, modern equipment and specialization enable us to provide integrated solutions for our clients and build long-term partnerships. These partnerships contribute to the increased competitiveness and success of our clients. We have a personal approach towards our partners. We provide professional technical maintenance and integrated solutions at five locations in Slovenia. Integrated solutions are part of our business process. Due to our extensive knowledge and experience stemming from more than 150 years of company operations and combining highly demanding technological solutions and craftsmanship, we can provide our clients with complex solutions. Reconstruction and cooperation in the production of new railway vehicles, the production of metal and other types of products, design and engineering with

technical counselling are all fields in which we feel fully competent. We have built our success upon understanding the needs and wishes of our partners, therefore we provide them with: • Integrated maintenance of railway vehicles. This service includes all types of maintenance, for electric, diesel, and steam locomotives, electric and diesel passanger trains, passanger and freight wagons and railway vehicles for special purpose. We provide safety for our partners’ vehicles, reliability, faultless operation and reduced standstills. • Renovation and reconstruction of all types of railway vehicles We perform integrated solutions - from renovation to the full reconstruction and remodelling of railway vehicles. With this, we contribute to improving their lifespan, quality and comfort and the reduction of costs stemming from further maintenance.

• Production of components and wheel sets Flexibility and improved response to the demands, ideas and needs of our clients are achieved by our own handling of wheel sets and other components. • Mobile service We provide 24-hour mobile servicing for our clients’ vehicles - the service centre is equipped with modern intervention vehicles, a track lifting engine and other types of equipment that enable us to efficiently and quickly repair vehicles in the field and assist in railway accidents. • Engineering and technical counselling We share our knowledge and experience with others. We provide our partners with technical counselling and project engineering.

Predstavitev družbe Company’s Introduction

DrugaËno. Izvirno. OdliËno. Razvili smo nabor posebnih znanj, ki ga redno in sistematiËno nadgrajujemo. Obvladujemo svoje delo, sledimo smernicam, ustvarjamo inovacije. Prizadevamo si za optimizacijo proizvodnih procesov in hkrati spodbujamo razvoj ustvarjalnega mišljenja. S prenašanjem praks med zaposlenimi skrbimo za pretok znanja in usposabljanje novih kadrov. Mojstrska znanja v kombinaciji z znanstvenimi spoznanji, prepletanje prakse in teorije odsevajo v unikatnih in inovativnih rešitvah. K partnerjem pristopamo celovito. Oblikujemo odgovore za zastavljene izzive, pri Ëemer rešitve prilagajamo specifiËnim potrebam kupcev, ki jih vkljuËujemo v proces naËrtovanja storitev. Proces oblikovanja storitev po željah in potrebah kupcev nadgrajujemo s poznavanjem sodobnih možnosti in trendov.

Teže kot kupca pridobiti ga je obdržati. To je mogoËe le s poznavanjem njegovega vedenja, potreb in priËakovanj. Vživljanje v izzive naših poslovnih partnerjev in prepoznavanje možnosti za uspešno zadovoljevanje njihovih potreb sta del naše vsakodnevne prakse. 9

Naše prednosti Our advantages

Different.. Original. Excellent. We have developed a selection of special skills that we regularly and systematically upgrade. We perform our work skilfully, follow the trends and create innovations. We endeavour to optimize our production processes and, at the same time, encourage the development of creative thinking. By encouraging good practices among the employees, we enable the flow of knowledge and promote the education of new human resources. Our special knowledge in combination with scientific findings and implementing theory into practice are reflected by unique and innovative solutions. We have an integrated approach to our partners. We provide answers to the challenges posed and adapt solutions to the specific needs of our clients; we implement the solutions into the process of planning our services. The process of creating services according to the wishes and needs of our clients has been supplemented by knowledge of contemporary possibilities and trends.

It is harder to keep a client than to attract one. To keep a client, one needs to know his behaviour, needs and expectations. Understanding the challenges of our business partners and recognizing the possibilities for successful fulfilment of their needs are a part of our daily practice. 11

Predstavitev družbe Company’s Introduction

Usmerjenost podjetja Company’s orientation

Lokalno. Mednarodno. Globalno. Local. International. Global. SŽ CD zagotavlja svojim partnerjem stroškovno uËinkovito vzdrževanje za vse vrste železniških vozil na širšem križišËu V. in X. koridorja. Spremembe v okolju, v katerem delujemo, narekujejo nove smernice, nov pristop do kupcev, inovativnost v tehnologiji in veËjo skrb za okolje. Te novosti in razvojna naravnanost predstavljajo za nas nove izzive in prinašajo nove tržne priložnosti. Mednarodno in globalno konkurenËnost podjetja dosegamo z opravljanjem celovitih storitev, uvajanjem novih tehnologij, razvojem novih rešitev in s kompetentnimi zaposlenimi. Posel smo ljudje. Gradimo na odnosih. Tako notranjih, med zaposlenimi, kot zunanjh, s poslovnimi partnerji in kupci. MoËno se zavedamo pomena sodelovanja in v skladu s tem, organiziramo poslovanje. Na eni strani skrbimo za razvijanje lastnih potencialov, da bi lahko na drugi prepoznali potrebe kupca in nanje v slehernen trenutku ustrezno odgovorili.

SŽ CD provides its partners with cost-efficient maintenance for all types of railway vehicles in the wider area of the V. and X. corridors. Changes to the environment in which we operate dictate new directions, new approaches to clients, technological innovation and increased care for the environment. These novelties and market orientations present new challenges for us and bring new market opportunities. We achieve international and global competitiveness by performing integrated services, introducing new technologies, developing new solutions and, last but not least, with competent employees. Business is people. We build relationships - both internally (among the employees) and externally (with business partners and clients). We are fully aware of the importance of cooperation and we organize our operations accordingly. We develop our own potentials, so as to recognize the needs of our clients and to always respond in the most appropriate moment.

Jamstvo kakovosti Quality Guarantee

NaroËnikom si prizadevamo zagotoviti odliËne rešitve. Zato namenjamo veliko pozornosti standardizaciji procesov in delovanju v skladu s predpisanimi standardi. Našo usmeritev potrjujejo tudi prejeti certifikati in dovoljenja.

Zagotavljanje varnosti zaposlenih je ena naših prednostnih nalog. Izpostavljenost razliËnim nevarnostim je povezana s poveËano stopnjo tveganja, zato se zavedamo pomembnosti izobraževanja s podroËja varnosti pri delu in si z razliËnimi dejavnostmi prizadevamo krepiti zavest o osebni odgovornosti pri skrbi za lastno varnost in varnost sodelavcev. Posebno pozornost posveËamo tudi varnosti uporabnikov vlakov, zato s kupci in partnerji naËrtujemo pravoËasno servisiranje tirnih vozil. Opravimo ga kakovostno in v dogovorjenih rokih. Redno vzdrževana vozila poveËujejo varnost v železniškem prometu, zmanjšujejo verjetnost nesreË, podaljšujejo življenjsko dobo tirnih vozil in omogoËajo udobnost potovanja.

We endeavour to provide excellent solutions for our clients, paying a lot of attention to the standardization of processes and operations in accordance with the standards prescribed. Our direction is confirmed by the certificates and permissions received.

Poslovne procese naËrtujemo v duhu trajnostnega razvoja, pri Ëemer ne upoštevamo le ozkih trženjskih vidikov, paË pa vkljuËujemo vanje okoljevarstveni pogled in se s zavzemamo za družbeno odgovornen pristop. DolgoroËno ekološko usmeritev družbe potrjuje zaËeti postopek za pridobitev certifikata ISO 14001.

Garancija. Varnost. Ekologija.

Providing safety at work for employees is one of our priority tasks. Exposure to various dangers is connected to an increased level of risk; therefore, we acknowledge the importance of education and training in the field of safety at work. We endeavour to raise awareness of personal responsibility for safety at work (for each individual and for co-workers) through various activities. We pay special attention to the safety of our train users, so we plan to maintain railway vehicles in a timely manner, together with the buyers and our partners. Our services are high quality and performed within the agreed deadlines. Regularly serviced vehicles increases the safety of railway traffic, reduces the possibility of accidents, extend the lifespan of vehicles and facilitates comfortable travel. We plan our business processes in the spirit of sustainable development, which not only includes the narrow market aspects, but also the ecological perspective - for we promote the approach of social responsibility. The long-term ecological direction of our company can be seen in the started procedure for obtaining the ISO 14001 certificate.

Guarantee. Safety. Ecology.

Naši naroËniki in reference Our Clients and References

Predstavitev družbe Company’s Introduction

Majhni. Veliki. Partnerji. Small. Large. Partners.

Slovenske železnice (Si) Luka Koper (Si) Fersped (Si) Petrol (Si) Adriakombi (Si) Siemens (D) TS ÖBB (A) Elisabeth Layritz (D) FER (I) AAE (Ch) Lokotrans (Ch) Axbenet (Sk) Železnice Srbije (Srb) Železnice Crne gore (Cg) Železnice Republike srpske (BiH) Željeznice federacije BiH (BiH) 18

Lokacije in kontakt Location and contacts

Tu. Zdaj. Mi. Here. Now. Us. Ime gospodarske družbe: SŽ - Centralne delavnice Ljubljana, d. o. o. Glavna dejavnost: Popravilo in vzdrževanje drugih prevoznih sredstev

HUNGARY

AUSTRIA

ITALY

Sedež podjetja: Zaloška cesta 217, 1000 Ljubljana, Slovenija T: +386 1 29 12 197, F: +386 1 23 14 788, E:info@sz-cd.si, S: www.sz-cd.si

Maribor Ptuj

Glavne delavnice: Ljubljana, Maribor, Ptuj, Dobova, DivaËa, Koper Velikost podjetja: ©tevilo zaposlenih > 1000 Letni promet: > 40 mio EUR Company name: SŽ - Centralne delavnice Ljubljana, d. o. o. (Ltd.)

Ljubljana Dobova

Main activity: Repair and maintenance of transport equipment n.e.c. Head office: Zaloška cesta 217, 1000 Ljubljana, Slovenia T: +386 1 29 12 197, F: +386 1 23 14 788, E: info@sz-cd.si, W: www.sz-cd.si

Divača

Main workshops: Ljubljana, Maribor, Ptuj, Dobova, DivaËa, Koper

Koper 20

CROATIA

Company size: Employees > 1000 Turnover > 40 mio EUR