TaxiPoint March 2024 Edition 59

TaxiPoint Chief Editor:

Perry Richardson

TaxiPoint Publishing & Advertising Manager:

Lindsey Richardson

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FROM THE EDITOR PERRY RICHARDSON

TAXIPOINT MAGAZINE APPROACHES 5 MILLION UK READS SINCE LAUNCH IN 2017

Since its inception in 2017, TaxiPoint has transcended into the essential pillar of news for the industry it serves over two platforms; daily news website and a monthly digital magazine.

In June 2019, TaxiPoint released its first digital magazine edition. This marked a new chapter in TaxiPoint's quest to enrich and empower the industry with indepth analyses, features, and insights. Since then, another 58 editions have appeared on screens and devices worldwide.

The numbers speak for themselves: 20.8 million impressions and 5.2 million reads globally, with the United Kingdom accounting for nearly 5 million of those reads.

As TaxiPoint approaches the landmark of 5 million UK magazine reads, it's a chance not just for celebration but also a time of

reflection on the journey thus far and the road ahead. The platform remains committed to its founding principles while continually adapting and innovating to meet the changing needs of the industry.

In an era where information is plentiful, TaxiPoint will continue its mission to stay neutral and act as a beacon of integrity and relevance. To everyone who supports, reads, and advertises with TaxiPoint, you are the backbone of this thriving community. Together, we are actively shaping the future of the taxi industry through our connected knowledge.

The industry has never been better connected and the journey forward is one of endless possibilities.

Be lucky,

ADVERTISE YOUR SERVICES USING A GLOBAL BRAND

ARE TAXI DRIVERS OVERLOOKING A GOLDEN OPPORTUNITY?

Most cabbies don’t see their licensed colleagues as competition, and rightly so, as a thriving industry is beneficial to all. However, the competition for passengers is as fierce as ever, and could some taxi drivers be overlooking a simple yet effective strategy to boost their business?

The art of advertising within the taxi trade is both crucial and complex, yet focusing on promoting one's own service is currently not a tactic fully embraced by many. The question arises: are drivers missing out on the chance to generate more fares, especially lucrative return fares and long-distance trips, by not marketing their personal cab service effectively?

The black taxi, an emblem of reliability and tradition, stands as a globally recognised brand. Despite this, it appears that many drivers are not fully leveraging the power of this iconic brand to their advantage. They are, in essence, part of a worldwide franchise without capitalising on it.

The unique selling points (USPs) of an individual driver's service offer a rich vein of marketing potential that remains largely untapped.

Marketing one's services goes beyond just being another cab on the road; it's about highlighting what makes your service stand out from the next

taxi in the rank. Whether it's exceptional customer service for special events like weddings, fixed price fares on dead mileage or additional comforts, these USPs could be the key to setting yourself apart in a crowded market. Yet, how can drivers effectively communicate this to potential passengers?

In today's digital age, creating a strong online presence is both an affordable and efficient method to showcase these unique offerings. Utilising the brand of the vehicle they drive, notably the black cab, drivers can embark on a journey of low-cost digital marketing. Social media platforms, a dedicated website, or even a blog can serve as powerful tools to share stories, promote special services, and connect with the community. These digital avenues offer a space to not only market the iconic look and feel of the black cab but also to personalise the service, making it more attractive to potential customers.

By adopting a more proactive approach to marketing, taxi drivers have the opportunity to transform their individual service into a preferred choice for passengers. It's about moving beyond the traditional methods and creating a personal brand that resonates with the values and iconic status of the black cab.

LATEST UBER EXPANSION: WHAT’S DRIVING THE THINKING BEHIND IT?

Uber is on its latest expansion drive in the UK, buoyed by a significant uptick in demand for services and the nod from various licensing bodies.

The ride-hailing giant recently received approval from Hull City Council, a move that permits the deployment of approximately 250 drivers and vehicles in the region. This development is part of Uber's strategic growth plan, which includes securing operating licences in Swansea, Stockton on Tees, and plans to break new ground in Aberdeen.

The company's expansion is indicative of its robust growth trajectory in the UK, with driver numbers surging by over 70% since 2021, surpassing the 100,000 mark. According to an Uber spokesperson who spoke to TaxiPoint, Uber believe the Hull licence is set to enhance earning opportunities for drivers and broaden transportation options for passengers, thereby contributing positively to the local economy.

Councillor Mark Bisbey, chair of Hull City Council's Licensing Committee, also highlighted the need for more cabs in the area as a factor for handing Uber its new operator’s licence. He pinpointed the acute need for more taxi services in Hull, a city where the demand consistently outstrips supply, reflecting the council's dedication to addressing this gap.

However, the expansion has not been without its detractors, particularly in cities like Hull and Stockton on Tees, where the discontinuation of Uber's 'Local Cab' service in December 2023 left a void in ride-hailing service availability. This service previously allowed users to book rides with local private hire operators via Uber's app.

WHAT IS THE THINKING BEHIND THIS LATEST EXPANSION?

Uber's recent licensing victories mark a strategic shift, especially after ending its partnership with Autocab's iGo network last year. The company's expansion strategy appears to target areas with a declining number of taxi drivers or where local authorities have raised concerns about taxi shortages.

There has been debate sparked from some within the industry about whether Uber is leveraging demand insights from the now-defunct 'Local Cab' service to inform its expansion strategy. However, given the recent launches include areas outside of previous ‘Local Cab’ operation, it would seem the expansion program has a more broader thinking.

Furthermore, the impending election and potential changes to cross-border working rules, as hinted by senior Labour figures, add another layer of strategic planning for Uber. The company's proactive expansion could safeguard uninterrupted service coverage across the UK, should these regulatory changes come into effect.

Uber are on target with London taxi driver recruitment and preparations ahead of its planned Black Cab launch this year, says app spokesperson.

Uber announced its plans to introduce black cabs to its fleet in London in December 2023, with the new service expected to be rolled out in early 2024, offering passengers a chance to e-hail a black cab via the Uber app.

The inclusion of the iconic hackney carriage in the Uber app could mark a significant moment for the ride-hail giants if they entice enough taxi drivers onto the platform. It is widely thought that most

black cab drivers, who are in high demand by both Londoners and tourists, would reject the advances of Uber.

Since their launch in London over a decade ago in 2012, Uber has gone through ups and downs, but undeniably has changed the way people travel. With over a billion trips provided and millions of app users each week, the company has become a dominant force in the mobility industry.

According to Uber sources, opening up the Uber app for Black Cabs is win-win as it will help London cab drivers earn more and boost travel options for passengers.

An Uber spokesperson told TaxiPoint: “Our recruitment and preparations for launch are going as planned. We have been meeting drivers at roundtables and in-person events where the feedback has been very positive.”

Once launched, London will be the latest addition to a list of major cities where local taxi drivers have partnered with Uber. From Paris to New York and Rome, to cities in 33 different countries, taxi drivers across the globe have been invited to join the app.

HOW ARE UBER TRYING TO ENTICE DRIVERS ONTO THE PLATFORM?

Under the new system, drivers who sign up with Uber will receive regular taxi trip requests, complete with upfront fare ranges and destinations. They will then have the freedom to accept or reject these offers as they see fit. Additionally, all new

drivers will be offered zero percent commission for their first six months as an incentive.

In January Uber also launched a referral scheme for drivers, in addition to a £150 sign up bonus, and £250 first trip bonus. The referrer receives £250 if they refer a licensed Black Cab driver and they complete 25 trips. For the driver that is referred by someone, they receive £150 when they sign up and complete 25 trips.

A specific date for the launch of Uber Black Cab has not been released yet.

LET OUT

There are many unwritten rules that form a code of etiquette, one of which includes not picking up passengers immediately after being allowed to merge into traffic by another taxi driver also looking for work. It's considered both unfair and disrespectful to accept a fare directly after this courtesy, effectively taking advantage of the driver's goodwill.

Drivers usually either bypass a passenger hail in such instances or, if possible, pull over to let the taxi behind carry on ahead of them once safe to do so.

diverting to a different road to continue plying-forhire.

Most cabbies keep to the code, but mistakes sometimes happen and there are always a small minority that look to bend the rules. These rules are rooted in common sense and courtesy, and centre around the professional standards expected of London's taxi drivers.

COMMONS

DIVIDED

THE HOUSE OF COMMONS DEBATE CROSS-BORDER

In a debate within the hallowed walls of the House of Commons this February, the contentious issue of cross-border hiring within the taxi sector took the spotlight once more, stirring a robust dialogue among parliamentarians.

Cross-border hire, a practice allowing taxi and private hire drivers to operate outside the jurisdiction of their licensing authority, has long ignited controversy. Critics argue it creates an uneven playing field, with out-ofarea drivers bypassing stringent local regulations, thus impacting fares, safety, and standards.

Shadow Minister Stephanie Peacock raised the issue, querying the Transport Minister on efforts to harmonise taxi licensing standards across local authorities. In response, Guy Opperman of the Department for Transport highlighted the guidance issued to regulate the sector and mentioned a national database initiative aimed at preventing ‘licence shopping’ by disqualified drivers.

‘The Commons clash highlights the divided opinions on cross-border hiring in the industry. With an election looming parliamentarians are set to grapple further with the complexities of modernisation, safety, and competition within this essential industry...

‘Local concerns were voiced by Peacock, spotlighting Barnsley drivers' plight, undercut by cross-border operators skirting local regulatory frameworks. She pressed for government action, echoing sentiments across the chamber.

Labour MP Clive Betts underscored the personal nature of taxi services, advocating for legislative changes to ensure vehicles are licensed only if journeys commence or conclude within the licensing authority's domain. Interestingly Opperman countered, noting regulatory amendments enabling action CAN be taken by local authorities against non-compliant operators working across jurisdictions.

The dialogue intensified as Daniel Zeichner addressed the persistent cross-border issue and the evolving landscape of operator-driver relationships, punctuated by the looming spectre of VAT on private hire journeys. Opperman defended the timeliness of legislative updates, rebuffing suggestions of antiquated regulations.

Louise Haigh, drawing from her experience with the Rotherham scandal, criticised the Government's deregulatory stance on taxi standards as compromising safety, particularly for women and girls. Opperman retorted, citing recent legal mandates enforcing stringent record-keeping by licensing authorities to safeguard passengers and uphold the integrity of the taxi and private hire sector.

The Commons clash highlights the divided opinions on cross-border hiring in the industry. With an election looming parliamentarians are set to grapple further with the complexities of modernisation, safety, and competition within this essential industry.

IMAGE CREDIT: DALL.E (AI GENERATED)

THE DEBATE IN FULL:

Stephanie Peacock, Shadow Minister for Digital, Culture and Sport, asked what steps the Transport Minister is taking to ensure consistent standards of taxi licensing across local authorities.

Guy Opperman, a Minister for Department for Transport (DfT), said: “The Department for Transport issues guidance to licensing authorities in England to help them regulate the sector, including the statutory taxi and private hire vehicle standards and the best practice guidance, updated in November 2023. Last year the Government enacted legislation requiring licensing authorities in England to use a national database to share information, in order to prevent drivers who have lost their licence from applying to other authorities that would not know about their previous wrongdoing.”

Peacock returned to the floor to add: “Local taxi drivers in Barnsley are having their prices undermined by cross-border taxi drivers who do not have to abide by the same regulatory measures. Local councils have no jurisdiction over out-ofborough hires, and concerns have been raised about differences in the training and safety precautions required. The Labour party has committed to action. When will the Government do the same?”

Opperman responded: “There is already a database and already a duty on local authorities to share information. Licences can be taken away in the particular circumstances the hon. Lady identifies.”

Clive Betts, Labour MP for Sheffield South East, asked: “Taxis and private hire vehicles are a very personal service, and it is important for customers that both the vehicles and the drivers have proper safety checks, so that if things go wrong they can take a complaint to the licensing authority. The

problem is that when that authority is 100 miles away in Wolverhampton, the system simply does not work. When will the Minister legislate to ensure that journeys can be made in a licensed vehicle only when they either take place or finish in the licensing authority area?”

Opperman responded: “With the greatest respect to the hon. Gentleman, we have already brought in changes to the rules that mean that individual authorities can take action against an individual operating in another authority, which is something I think he should welcome.”

Daniel Zeichner, Labour MP for Cambridge, then asked: “As we have heard from colleagues, the crossborder issue remains a real problem right across the country. We have the additional problem of the potentially changed relationship between operators and drivers, which is highlighted by the press campaigns about the possible imposition of VAT on

private hire journeys. Does all this not show that the Department should have modernised taxi and private hire legislation ages ago, rather than waiting for companies such as Uber to drive a coach and horses through regulations that were, frankly, written in the time of coaches and horses?”

Opperman responded: “I would not refer to regulations written in 2020 and updated in 2023 as written in the time of coaches and horses perhaps the hon. Gentleman should check his history. On the Uber case that he rightly identifies, that is clearly a court case that the Government have to address and will therefore consult on thereafter.”

Louise Haigh, Shadow Secretary of State for Transport, said: “During my time in this House, I have worked alongside victims and survivors of the Rotherham child sexual exploitation scandal. Following the scandal, Rotherham council set very high standards for its taxi drivers, including installing

CCTV in cabs and requiring national vocational qualification level 3 on child safeguarding. Those standards are being undercut by the Government’s deregulation of taxi standards, and nothing the Minister has set out this morning will stop that. Does he not agree that the Government’s position is putting the safety of women and girls at risk? Is it not time for robust legislation and national minimum standards to protect them?”

Opperman responded: “With respect, on 27 April 2023 a new law came into force that requires licensing authorities in England to use a database to record refusals, suspensions and revocations made on safeguarding or road safety grounds. The new requirements mean that individuals who are not fit and proper

to hold a taxi or private hire vehicle licence will be unable to apply for a licence with other authorities without that authority being made aware of past safety concerns. That change will help to protect passengers, including women and girls, as well as the reputation of the majority of drivers, from those who are unfit to hold that office.”

SCOTLAND

’S ICONIC BLACK CABS ON THE BRINK WARNS TAXI DRIVER

Scotland’s emblematic black cab industry is on the brink of a significant crisis, with the impending Low Emission Zone (LEZ) deadline of 1 June poised to force a substantial number of taxis off the road in Glasgow.

Paul L, a seasoned taxi driver from Glasgow who has worked the job for 25 years, is concerned that hundreds of the city's hackneys could disappear, signalling a dire situation that not just affects Scottish cities, but potentially other UK cities facing similar challenges.

Under the LEZ rules, older petrol and diesel taxis were restricted from entering the city centre from 1 June 2023. However, many taxi operators applied for a 12-month exemption to 31 May 2024 to provide them more time to finance or find a new black cab or retrofit their existing cab. More than 600 black cabs were handed an exemption from the 1,383 registered in the city at the time.

Paul goes on to highlight a critical concern facing the industry: the prohibitive cost of new, compliant vehicles. He argues that the current fares and customer base do not support the financial burden of upgrading to these expensive new models. This predicament threatens the viability of traditional taxi services, with proposed tariff increases likely to deter customers further, exacerbating the problem. This looming crisis raises critical questions about the sustainability of traditional taxi services in the face of stringent environmental regulations and the economic pressures placed on drivers.

Paul told TaxiPoint: “Traditional black cabs in Glasgow and Edinburgh are at breaking point.

“The final Low Emission Zone (LEZ) date is set for 1 June and it’s looking like as many of a third of hackneys will go off the road.

Although LEZ is a pinch point, a breaking point, there is a systemic issue for the

ongoing years which will further reduce hackneys’ presence.

“The issue is that of the price of new vehicles, our tariffs and customer base simply can’t support the price of these new vehicles, I’m sure this is the case in many other cities around the UK.

“Tariff increases won’t help this, it will simply reduce the customer base further. Yes some will buy these new cabs at exorbitant bankruptcy inducing prices, but this will only result in having to increase working hours. While the media talks about the future being a 4 day week, hackney drivers will be increasing to 7 days and 70 hour weeks for survival.

“What is the future, well it’s looking like full electric cabs will be upwards of £80,000. I see no £40,000 vehicles that would provide a good work life balance for hackneys on the horizon.

“The future is sadly the death of traditional hackneys in Scotland.”

JAMES THOMSON

MOMENTUM BUILDING FOR BLACK TAXI BANK JUNCTION RETURN IN 2025

The campaign to get black taxis back through Bank Junction is ‘gathering momentum’ according to a prominent city councilman.

James Thomson, Deputy Common Councilman for the Ward of Walbrook and Chair of the City of London Police Authority Board, highlighted a growing call within the City of London's governing bodies to reassess the restrictions currently limiting black cabs from operating at this key financial district intersection.

Recent discussions within the Court of Common Council and the Planning and Transport Committee have initiated accelerated efforts to gather necessary evidence to potentially lift these restrictions. A comprehensive report is expected by June 2024, with hopes to see changes implemented by Spring 2025, although the outcome remains uncertain.

TaxiPoint caught up with James Thomson (left), to learn more about the Cab Across Bank campaign (CAB) which aims to get taxis back servicing the Bank Junction area.

SINCE THE CABS ACROSS BANK CAMPAIGN FIRST LAUNCHED, WHAT HAVE BEEN THE KEY MESSAGES RECEIVED FROM TAXI USERS IN THE CITY?

“There has been very strong concerns expressed about the lack of availability of black cabs in many parts of the City of London, especially the area around Bank Junction. There is also frustration around short journeys that historically could have crossed Bank or used Bishopsgate where restrictions are doubling short journey times and in some cases doubling costs. As an example, a mobility challenged person arriving into Liverpool Street Station faces a really difficult journey to London Bridge Hospital for treatment. Passengers leaving The Ned Hotel who may be mobility challenged or be travelling with heavy bags face similar problems if they need to travel to the east of the City.

“Cabs Across Bank has heard from many elderly and disabled passengers who have been disadvantaged in this way. We have heard from one disabled secretary in a City firm who after many years of working in the City is having to look at getting a job elsewhere. Overseas visitors to the City of London, simply don't understand why they can’t get a taxi and have easy journeys like they

would do in Paris or New York. We have heard of business owners who are considering moving their businesses from the City to the West End as a result. The lack of availability is of also real concern to women working late or wanting to take a black cab home at night.”

WHAT ARE THE MOST NOTABLE CHALLENGES FACING TAXI DRIVERS IN THE CITY?

“We have seen a decline in overall numbers of black cab drivers and the restrictions at Bank Junction and Bishopsgate in particular mean that drivers are increasingly avoiding the City of London. That is evident in the lack of availability to hail cabs on the street and it is also supported by online booking data.

“Given the more limited supply of black cabs, the City of London should be making more attractive for black cabs to ply for hire in the City not more difficult. We have made some small steps including removing restrictions on Cheapside, support for taxi marshalling at Liverpool Street and the new taxi rank outside The Ned Hotel which is well used. But these just don't go far enough.”

WHAT STAGE IS THE CAMPAIGN AT CURRENTLY AND WHAT EARLY PROGRESS HAS BEEN MADE?

“The campaign is gathering momentum and there have been several debates at the Court of Common Council and also at the

Planning and Transport Committee of the City of London. As a result, work is being accelerated to gather evidence to determine whether restrictions should be lifted on black cabs at Bank Junction. I am expecting a report back to the Court of Common Council by no later than June 2024 and - if successful - to see a lifting of restrictions by Spring 2025.

“The outcome of the review is far from certain and it is really important that evidence continues to be gathered and support for the Cabs Across Bank campaign is maintained. Social media posts have had somewhere between 750,000 and 1 million impressions and that is getting noticed and there has also been some mainstream press interest.

“I must thank all those that are supporting the campaign, including TaxiPoint, the LTDA and United Cabbies as well as all drivers and passengers that have written to Cabs Across Bank.”

WHAT CAN TAXI DRIVERS, TAXI USERS AND COMMUTERS IN THE CITY DO TO HELP THE CAMPAIGN ?

“Drivers, passengers and users are urged to visit the www.CabsAcrossBank.London Campaign website and to email CabsAcrossBank@gmail.com to submit their concerns and experiences. This is providing real hard evidence necessary to support the lifting of restrictions on black cabs 24/7/365 across Bank Junction.”

GETT REPORTS

SOLID PROFITABLE PERFORMANCE AMID 2023 CHALLENGES

Taxi booking app Gett has released its Full Year 2023 performance figures, demonstrating solid operational and financial outcomes. The company achieved positive EBITDA, maintaining profitability for the sixth consecutive quarter.

The year's results, however, were not without their challenges, particularly due to the conflict in Israel. This led to a temporary dip in ridership, though by year-end, performance had recovered to over 80% of its prior rate. The increase in travel following the pandemic contributed to higher ride volumes in both the B2B and B2C segments, with a notable rise in driver hours on the Gett app in both markets.

Gett also undertook various cost optimisation and operational efficiency measures throughout 20222023, including exiting from markets that were not core to its strategy. These steps helped the company maintain positive financial results despite

VEEZU JOINS FORCES WITH DRAGONS RFC AND NEWPORT COUNTY AFC AS

Veezu, a leading UK private hire technology platform, has announced an exciting partnership with two of Newport's major sports teams, Dragons RFC and Newport County AFC, as their official ride partner.

Jack Price, Regional Operations Director at Veezu, said: “We are delighted to partner with Dragons RFC and Newport County, helping shape a great matchday experience for fans. With local community at the heart of Veezu, it’s great to be able to continue to support local clubs year-onyear, and invest in our community.”

the challenges encountered towards the year's end.

In the UK, Gett saw improvements in its B2B services, including an expanded variety of ride options and enhanced reliability. This, along with securing new large clients, led to increased ride volumes and revenues. Gett also reopened a London office to support drivers, offering drop-in sessions and training for aspiring black cab drivers. Matteo De Renzi, Gett CEO, said: “2023 has been truly transformational for Gett. We completed our restructuring, making the business leaner than ever and enabling us to deliver more growth in our core markets. Strong unit economics emphasise the resilience and scalability of our business and we are confident of our ability to continue to grow profitably in the years ahead.”

IMAGE CREDIT: VEEZU

UBER ACCELERATES TO TOP

pivot towards sustainable earnings. Furthermore, Uber has seen an enhancement in brand strength, climbing from 70.64 to 74.13, an indicator of its growing consumer trust.

Not far behind, Enterprise and Hertz continue to secure their spots as the second and third most valuable brands within the sector. Enterprise boasts a brand value jump of 66% to USD 12.8 billion, despite a slight dip in brand strength due to decreased consumer familiarity and ESG performance issues. Meanwhile, Hertz celebrates a 27% increase in brand value to USD 4.7 billion, alongside a boost in brand strength, reflecting a positive trend in customer recommendations despite facing app challenges and a recent pivot back to traditional vehicle offerings.

Bolt emerges as the sector's fastest-growing brand, with its value soaring more than threefold from last year’s USD 138 million to USD 457 million in 2024. This impressive growth is supported by a modest rise in brand strength and significant revenue enhancements.

market position and customer satisfaction, with patrons preferring and willing to pay a premium for its services.

This year's report not only highlights the dynamic shifts within the mobility sector but also shows the pivotal role of brand strength and customer perception in driving value and profitability.

Alex Haigh, Managing Director, Brand Finance, Asia Pacific, said: “Uber's agility in navigating market changes and leveraging brand strength for financial growth are indicative of an effective and modern approach to brand and business management. Uber’s brand value of nearly $30 billion is more than double the second-ranked brand, Enterprise, valued at $12.8 billion. The strategic adjustments in Uber’s business model, coupled with an acute understanding of consumer behaviour, have contributed to Uber's increasing brand value, as evidenced by the company's very comfortable position at the top of the 2024 ranking.”

DFT TO LAUNCH NEW CALL FOR EVIDENCE TO IDENTIFY CHALLENGES FACING DISABLED TAXI AND PHV USERS

The Department for Transport (DfT) has announced plans to publish a Call for Evidence, aimed at identifying and addressing the challenges faced by disabled individuals when using taxis and private hire vehicles (PHVs).

This initiative comes in response to concerns raised over the availability and suitability of vehicles for people with disabilities.

Jim Shannon, DUP MP for Strangford, questioned the Secretary of State for Transport regarding the assessment of requiring taxi firms to offer vehicles suitable for disabled users during all operating hours.

Guy Opperman, DfT Minister, clarified that while taxi accessibility policy in Northern Ireland falls under the jurisdiction of the Northern Ireland Executive, the situation in England shows significant variability in the provision of wheelchair accessible vehicles (WAVs) across different regions.

Acknowledging the inconsistency and sometimes inadequacy of WAV availability, Opperman highlighted the Government's recognition of the issue. He noted that WAVs do not offer a one-sizefits-all solution, as some disabled individuals find these vehicles challenging to use. In response, the DfT issued best practice guidance to local licensing authorities in England last November, advising the licensing of a diverse fleet while ensuring sufficient WAVs are available to meet demand.

The forthcoming Call for Evidence aims to gather insights into the barriers that disabled taxi and PHV users encounter, exploring potential solutions to enhance accessibility and service quality. This step represents a significant move towards ensuring equitable transportation services for all, reflecting the Government's commitment to addressing the needs of disabled passengers.

TAXI DRIVERS HANDED £6,000 BOOST AS PLUG-IN TAXI GRANT EXTENDED TO 2025

The UK Government has announced a significant boost for the green transformation of the nation's taxi fleet by extending the Plug-in Taxi Grant until 5 April 2025. The extension ensures that cab drivers can benefit from a £6,000 subsidy per vehicle, encouraging more to switch to electric taxis over the next year.

Introduced in 2017, the Plug-in Taxi Grant has already made a substantial impact, disbursing over £50 million to facilitate the purchase of more than 9,000 zero-emission cabs. This initiative has not only supported skilled jobs in the British car industry but also played a crucial role in reducing the carbon footprint of the taxi fleet.

The grant has significantly influenced the industry, with electric taxis now comprising over 54% of London's licensed taxi fleet. The last year alone saw a 24% increase in the number of electric taxis, as drivers have taken advantage of the Government funding to transition away from diesel vehicles. This surge in electric taxi adoption marks a notable shift, with electric taxi sales surpassing diesel in London for the first time in 2022.

Nationally, the shift towards sustainability is evident, with more than one in ten taxis now capable of zero emissions. This progress underscores the Government's commitment to targeting incentives effectively, ensuring they deliver both environmental benefits and value for money. The decision to set the grant at £6,000, reduced from the previous £7,500, reflects a strategy to support the maturing electric taxi market while maintaining fiscal responsibility. Technology and Decarbonisation Minister, Anthony Browne, said: “Taxis are a vital part of our transport network, so it’s great to be supporting our iconic black cab industry with further funding to help decarbonise their vehicles, part of this government’s plan to back drivers.

“From Redbridge to White City, it’s now more likely than ever that your black cab will be green, with the majority of taxis sold in London now being electric. The grant has been a huge success so far, and I’m pleased our funding will be continued for another year to help cabbies make the switch to new vehicles.”

LONDON NEWS

‘DISAPPOINTING’: LONDON TAXI TRADE NOT MENTIONED DURING TRANSPORT COMMITTEE MEETING WITH TFL

FREENOW's General Manager has expressed ‘disappointment’ following the omission of the taxi industry from discussions at the latest London Assembly Transport Committee meeting with Transport for London (TfL).

This oversight comes at a critical juncture for the iconic London taxi trade, which has seen the number of licensed drivers plummet to a historic low since 1981, totalling just 17,568.

Highlighting the pressing need for targeted support from City Hall, the FREENOW General Manager, Mariusz Zabrocki, called for the setting of ambitious targets to restore the number of Black Cab drivers and vehicles to pre-pandemic figures. Key to this revival, he argues, is the reform and promotion of the Knowledge of London, alongside addressing the prohibitive costs associated with acquiring vehicles for potential drivers.

The meeting last month hosted by the London Assembly Transport Committee, was attended by notable figures such as Deputy Mayor for Transport, Seb Dance, and TfL Commissioner, Andy Lord, focused on various aspects of the Mayor’s Transport Strategy, including fare structures and the ULEZ expansion. However, the absence of any discussion on the taxi industry has sparked concerns over the sector's visibility and prioritisation within the city's transport agenda.

Zabrocki said: “It's disappointing to see that the future of the taxi trade was not even mentioned

during today's Transport Committee. As the iconic Black Cab industry has hit the lowest number of licensed drivers since 1981 (17,568), FREENOW believes Black Cabs need to become a priority for City Hall by setting a target to ensure the number of black cab drivers and vehicles returns at least to pre -pandemic levels so everyone can book a black cab when they need one. To achieve it, it will be crucial to reform and promote the Knowledge of London more generally and address the extremely high cost of vehicles, which are prohibitive for many drivers.

"As a private company, there is so much we can do, but we took the first step to tackle the lack of cab drivers by launching an industry-first Knowledge subsidy that supports drivers so they don't have to worry about the costs associated with the knowledge of London and can progress in their careers and become black cab drivers. To date, through this FREENOW initiative, over 200 drivers are already enrolled with the Knowledge Schools."

ADDISON LEE SETTLES WITH

BALANCING

THE COSTS: HOW MUCH DO CABBIES PAY TO RENT A LICENSED BLACK CAB IN LONDON?

DRIVERS TO END LONG RUNNING WORKERS’ RIGHTS CLASH

Three Addison Lee drivers have reached an out of court settlement with the company, marking a pivotal moment in their long struggle for workers' rights, including entitlements to holiday pay and minimum wage.

The resolution follows a landmark ruling by the Employment Tribunal in 2017, which was subsequently upheld by the Employment Appeal Tribunal in 2018 and the Court of Appeal in 2021, affirming that Addison Lee drivers are to be classified as workers.

Originally brought forward by just three drivers, the claim has since swelled, with over 600 drivers now represented by the law firm Leigh Day.

Despite the settlement, Addison Lee maintains its stance that the 2017 judgment does not extend to the additional claimants who have since come forward with similar claims.

A critical hearing is scheduled for October and November 2024, which aims to ascertain whether the remaining claimants qualify as workers and are then eligible for associated rights.

Liana Wood, Leigh Day Employment Team Solicitor, said: "This settlement is yet another blow to big firms operating in the gig economy.

“

It is a reminder that companies cannot ignore their legal obligations and must treat their workers fairly."

Steve Garelick, GMB Organiser, said: "For seven years, GMB has stood alongside our members in this fight for justice.

“We are proud to have played a role in securing this outcome, which ensures that Addison Lee will pay drivers the millions they are owed.

“We urge other companies to learn from this case and ensure their workers are treated fairly.”

GLASGOW AND EDINBURGH DRIVERS WARNED OF EURO VI COMPLIANCE CONFUSION THAT COULD COST CABBIES

Approximately 150 taxis operating in Glasgow and Edinburgh, including models such as the TX4, Vito, and E7, have been incorrectly recorded as compliant with Clean Air Zone (CAZ) and Low Emission Zone (LEZ) standards.

It is reported that these vehicles, registered slightly later than other Euro V models, are mistakenly believed by drivers to adhere to the stricter Euro VI emissions standards.

Authorities are believed to have now acknowledged this oversight and possess the means to update the vehicle compliance database. This update, which could be

enacted at any moment, threatens to abruptly alter the compliance status of these taxis.

In light of this problem, taxi drivers in both cities are urged to verify the Euro standard compliance of their vehicles.

Mark Cooper, HJS Emission Technology, Head of Sales and Business Development, said: “This issue would mean the vehicles could be compliant today, but liable for charges tomorrow. The drivers would then all find themselves in a scramble to retrofit or find another vehicle which would take time for them to do.”

LICHFIELD COUNCILLOR PROPOSES MOVE TO INCREASE TAXI AGE LIMITS FOR EV INVESTMENT

In a move aimed at reducing environmental impact, Lib Dem Councillor Paul Ray has called for significant changes to taxi regulations in Lichfield and Burntwood.

Speaking at a recent Lichfield District Council meeting, Cllr Ray advocated for the extension of taxi vehicle age limits to facilitate the transition to electric and hybrid models.

Highlighting the need for a greener transport network, Ray urged the council to adopt more ambitious policies, akin to London's mandate for all taxis to eliminate the use of diesel and petrol by 2033. The current stipulation requires taxis to be replaced after a specific period, but Ray suggests that better incentives could encourage taxi operators to switch to cleaner energy vehicles sooner.

According to Lichfield Live, the councillor highlighted the benefits of extending the life expectancy of taxis, noting that in London, the licensing age limit currently sits at fifteen years for zero emission capable cabs. In Lichfield this limit currently sits at just 7 years. This change, Ray argues, would allow taxi drivers who invest in modern, eco-friendly vehicles to recoup their costs over a more extended period, benefiting both the community and the environment.

MINEHEAD TAXI DRIVERS RALLY AGAINST PROPOSED WEST SOMERSET TARIFF CHANGES

Taxi drivers in Minehead, West Somerset, are voicing strong opposition to proposed changes in taxi tariffs, citing concerns over potential income loss and service impact.

A petition, backed by numerous local drivers, highlights five major issues with the suggested adjustments, signalling a deep-rooted dissatisfaction within the sector.

The proposed introduction of a unified tariff aims to merge fares set by the former district councils of Sedgemoor, Mendip, South Somerset, and Somerset West and Taunton. This move, however, has sparked some unrest among local taxi communities.

The proposed changes, formulated by a working group of Licensing Officers, seek to harmonise the

varying rates, measurements, multipliers, and extras that currently exist across the four former council areas. Despite the intention to streamline and simplify the fare structure, the proposed adjustments have been met with resistance from cabbies working in Minehead concerned about the direct implications on their earnings and the broader impact on service availability.

Key Concerns Raised by Drivers

Modification of Rates and Times: Drivers are against the elimination of the time and a half rate on Saturdays and the proposed extension of the start time on weekdays to 11pm. They argue that previous changes in 2022, which adjusted the uplift period from 7pm to 10pm and included a 50% rate increase for Saturdays, were hard-fought gains. The

new proposal to remove these benefits has sparked worries about reduced availability of taxis in the evenings, particularly affecting popular routes like the one from Butlins to Wetherspoons.

Impact on Minimum Fare: The proposed tariff changes would significantly increase the minimum fare, potentially deterring the older population a substantial demographic in West Somerset from using taxi services for routine trips. The drivers suggest a compromise with a new start rate of £3 while keeping other rates and distances unchanged.

Higher Operating Costs for Larger Taxis: The shift from a 50% extra charge for carrying more than four passengers to a flat rate of £2 per additional passenger is seen as a potential threat to drivers of larger vehicles. Such a change could notably reduce the income from longer trips, such as those from Minehead to Taunton with multiple passengers.

Council Merger Concerns: Drivers feel the effects of the local council merger, contrary to assurances that their operations would remain unaffected.

Waiting Time Charges: The revision of waiting time charges, extending the period before extra charges apply from 35 seconds to 2 minutes, is anticipated to further decrease drivers' earnings.

The drivers' collective stance highlights concerns of substantial income losses and a reduced number of taxis operating, especially during peak weekend hours. Such outcomes could not only affect the livelihoods of the drivers but also the accessibility and convenience of taxi services for the general public, particularly affecting the elderly and those dependent on taxis for transportation.

HENLEY REGATTA TAXI FIASCO LANDS DRIVER WITH

Avehicle to operate as an unlicensed taxi during the Henley Regatta.

The verdict was delivered by Oxford Magistrates’ Court on 15 January, marking a significant victory for South Oxfordshire District Council.

The court's proceedings unveiled that Raja Ilyas Hussain’s vehicle was caught displaying a "taxi" roof sign on Thameside in Henley-on-Thames on 15 August 2021, but lacking the mandatory licence plate that earmarks a vehicle as licensed. The oversight came to light when Licensing Enforcement Officers, stationed in Henley-on-Thames for the Regatta, approached Hussain's vehicle, which then hastily departed the scene.

Given Hussain's prior possession of a driver’s licence with South Oxfordshire District Council, the court concluded he was well versed in the legal stipulations for operating a vehicle in a public

a further £660 for operating without the requisite insurance. Additionally, Hussain is to cover a £440 victim surcharge and contribute £800 towards the prosecution costs, culminating in a financial penalty exceeding £1,500. The court also imposed 8 penalty points on Hussain's driving licence.

The case, initially heard in March 2022, was reopened at Hussain's request and concluded in January 2024.

Councillor David Rouane, South Oxfordshire District Council Leader and responsible for Licensing and Community Safety, said: “As they are responsible for the safety of every person they convey in their vehicles, taxi drivers are legally required to have the correct licences before they start work.

“Safety is our number one priority and so we will take action against anyone working without a licence.”

SUNDERLAND TAXI DRIVER APPLICATIONS PLUMMET 19%, WHILE PHV INTEREST DOUBLES

Sunderland City Council saw a 19% decrease in the number of taxi driver applications submitted in 2023, while minicab applications soared.

Sunderland City Council's annual performance review for 2023 provides a detailed look into the city's licensing operations, particularly focusing on hackney carriage and private hire sectors.

The report, comparing data from 2022, showcases a significant shift in the landscape of driver and vehicle licensing within the city. In 2023, the council considered a total of 54 applications for hackney carriage driver’s licences, a 19% decrease from 67 in the previous year. However, there was a notable surge in private hire driver’s licence applications, jumping from 82 in 2022 to 164 in 2023, highlighting a growing interest in the private hire sector.

By the end of 2023, the total number of licences issued presented a nuanced picture of the local transport services landscape. Hackney carriage

driver’s licences saw a minor reduction, from 556 to 543, indicating a slight contraction in this segment. Conversely, private hire driver’s licences experienced a substantial increase, rising from 487 to 589, underscoring the sector's booming expansion.

Vehicle licensing figures further accentuated these trends, with hackney carriage vehicle licences slightly decreasing from 327 to 318. On the other hand, private hire vehicle licences rose from 363 to 421, reflecting the sector's robust growth. Private hire operator’s licences remained relatively stable, with a marginal decrease from 21 to 20 licences issued.

These statistics not only reflect the changing dynamics within Sunderland's transport services but also signal shifting preferences and operational scales between hackney carriage and private hire services that can be seen throughout many authorities nationwide.

GLASGOW TAXI DRIVERS BAFFLED AT NEW PARKING HOURS PLAN AFTER REJECTING TAXI RANK ENFORCEMENT EXTENSION

Glasgow's taxi trade is voicing strong opposition to Glasgow City Council's recent decision to extend parking charge hours, a move they label as a "money grabbing exercise".

The criticism comes on the heels of the council's refusal to extend the enforcement of taxi ranks past 6pm, a request made by the Unite Glasgow Cab Section to improve accessibility and public safety on ranks.

A spokesperson for the Unite Glasgow Cab Section expressed bafflement at the council's approach, highlighting a perceived contradiction in prioritising Parking Wardens' safety while implementing extensive parking charge hours.

"I’ve no idea how Glasgow City Council intend to enforce this," the spokesperson said, referencing the council's rebuttal of extended rank enforcement due to concerns over wardens' safety.

The contentious plan, part of the budget agreed upon by the SNP and Greens, proposes extending controlled parking hours across all 24 of Glasgow's controlled parking zones to 8am to 10pm, seven days a week. This significant change from the current system, where restrictions vary but typically end at 6pm, is expected to have a broad impact, including on areas like the city centre.

TAXI DRIVER IN STROUD OFFERS ALL TEENAGE CUSTOMERS REDUCED RATES AFTER

‘

FRIGHTENING MOMENT’

A female taxi driver in Stroud says she will reduce her rates for teenagers following a ‘frightening moment’ involving two young girls on Saturday night.

The driver, affiliated with JLD Taxis, took to social media to share her experience and subsequent decision. "After experiencing a frightening moment this evening for a couple of young girls that I transported home safely, as a mother myself, I'd like to know my girls will always be safe," she stated.

In a move that underscores her own commitment to community safety, she announced: "Any young

person, your son, your daughter, niece etc., needing a taxi home, my rates will be half the cost." She also revealed that she had provided a free ride to the youngsters involved in the incident.

Whilst the act of kindness and responsibility highlights the importance of community-based solutions in addressing safety concerns, not many taxi services, both locally and nationally, can afford to offer such schemes without outside funding.

COUNCIL PLAN TO FORCE TAXI DRIVERS TO LOG DAILY VEHICLE CHECKS ON MOBILE APP OR FACE LICENSING ACTION

In a bid to enhance taxi safety and compliance, Pendle Council has unveiled a series of proposals aimed at addressing the high failure rates observed during taxi spot checks.

The comprehensive report deliberated by the Taxi Licensing Committee, outlines a multi-faceted approach to ensure the safety and reliability of taxi services within the borough.

The council's recommendations include maintaining the current frequency of vehicle testing while introducing more stringent measures for vehicles that fail inspections.

A notable proposal is the introduction of a digital

application designed to facilitate daily vehicle checks by drivers, aimed at promoting adherence to safety standards and providing an audit trail for enforcement purposes.

The report highlights the council's concern over the unsatisfactory results from recent spot checks, which revealed a significant number of vehicles with mechanical defects and safety issues. In response, the council suggests a raft of measures including penalties for non-compliance, mandatory training on the use of the proposed digital application, and a review of the taxi penalty points scheme to ensure fairness and proportionality.

WATFORD MP CHAMPIONS RIDEHAIL GIANTS BOLT TO WORK WITH LOCAL TAXI DRIVERS

The MP for Watford encouraged ridehail giants Bolt to work with Hackney Carriage taxis in the area to service the night-time economy.

In a recent session at the House of Commons, Dean Russell, the Conservative MP for Watford, voiced concerns over the challenges faced by local taxi drivers, particularly following the closure of the Pryzm nightclub in January. The nightclub's shutdown has been described as a significant setback for Watford's taxi trade, affecting the livelihoods of many.

Russell highlighted discussions with the Watford Hackney Carriage Drivers’ Association (WHCDA) from last year, questioning how ride-hailing services like Bolt could integrate local black cab drivers into their schemes. This move, he argued, would significantly

bolster Watford's night-time economy.

Responding, Penny Mordaunt, Leader of the House, commended Russell for spotlighting the importance of a vibrant night-time economy to taxi drivers, and vice versa. She suggested Russell seek a debate on the matter, allowing for a more detailed discussion with the Minister. Mordaunt also noted the upcoming Transport questions on 21 March as an opportunity for further dialogue.

Russell MP said: “I met the Watford Hackney Carriage Drivers Association last year to discuss the challenges faced by our brilliant taxi drivers. The closure of Watford’s Pryzm nightclub in January is a devastating blow to the local taxi trade.

“How can I encourage ride-hailing companies such as Bolt to consider including drivers from the Watford Hackney Carriage Drivers Association on their black cab scheme, which would contribute greatly to the local nighttime economy?”

Mordaunt MP replied: “I thank my hon. Friend for raising awareness and for demonstrating that a thriving night-time economy is vital for local taxi drivers, and the reverse is also true. I encourage him to seek a debate in which the Minister can hear his views; he knows how to apply for that. Our taxi drivers play an essential role in our communities, and he will know that the next Transport questions is on 21 March.”

ENFORCEMENT NEWS

STAFFORDSHIRE POLICE SEIZE PHV AFTER DRIVER FOUND HOLDING ONLY PROVISIONAL LICENCE

Staffordshire Police's Roads Policing Unit collaborated with Stoke-on-Trent Council to scrutinise taxi and private hire vehicle (PHV) licensing and vehicle standards in Stoke.

The crackdown led to several stops and checks to ensure compliance with local taxi regulations.

A notable incident from the operation involved a PHV being operated by a driver holding only a provisional licence and lacking the necessary insurance. This violation resulted in the vehicle being seized by the authorities.

An image of the vehicle was shared and showed the yellow PHV licensing plate affixed to the bumper of the black Toyota. Hackney Carriage taxis carry a white licensing plate in the Stoke-on-Trent area.

The spokesperson for the Staffordshire Police Roads Policing Unit highlighted the productive morning, saying: “Busy morning supporting Stoke on Trent Council stopping and enforcing Taxi licensing in Stoke and vehicle examinations.

“One taxi was being driven by a provisional licence holder and no insurance. Seized.”

‘I CHECKED THE TYRE LAST MONTH’: GREATER MANCHESTER POLICE PROHIBITS

WOLVERHAMPTON PHV FOR SLICK TYRE

In a recent operation, Wolverhampton Council's Compliance Officers, in collaboration with Greater Manchester Police, took to the streets to check on the safety and legality of private hire vehicles (PHV) operating outside of its operating area.

The night patrol resulted in the suspension of a minicab due to the use of a heavily worn illegal tyre.

The joint task force's intervention also led to a vehicle being prohibited from use by the police, highlighting the seriousness of the offence. The driver's defence, claiming the tyre was checked the previous month, did nothing to mitigate the situation.

A City of Wolverhampton Council Licensing spokesperson said: “Compliance Officers patrolled around Greater Manchester last night with Greater Manchester Police.

“One vehicle suspended for an illegal tyre, also vehicle prohibited by Police.

“Driver‘I checked tyre last month’ ... Really!? Check your vehicle before every shift!”

THREE RIVERS DISTRICT PRIVATE HIRE DRIVER FINED AND LICENCE REVOKED FOR MOBILE USE ON THE M25

A private hire taxi driver from Three Rivers has had his licence revoked after being caught using his mobile phone while driving on the M25. The incident, which resulted in both a fine and the revocation of his licence, highlights the strict enforcement of road safety laws within the district.

offence led to the immediate revocation of his private hire licence by Three Rivers District Council.

Despite an appeal against this decision, St Albans Magistrates' Court sided with the council on Monday 12 February 2024. Testimonies from Mrs Lorna Fryer, the council's lead licensing officer, and Mr Mahmood himself were considered before the magistrates upheld the revocation. They cited the clear danger posed to both the driver and the public by his actions as the basis for their decision. In addition to losing his licence, Mr Mahmood has been ordered to cover the council's legal costs amounting to £1,200. The revocation, effective from 14 July 2023, bars him from reapplying for a new licence for a minimum of four years.

Surrey Police's Road Safety Team reported the infraction after stopping Mr Sajid Mahmood on the M25 during Operation Tramline on Friday 7 July 2023. At the time, Mahmood was enroute to Gatwick Airport with a fare-paying passenger.

Following the stop, Mahmood was handed a fixed penalty notice, which included six penalty points on his licence and a £200 fine. The severity of the

Cllr Sarah Nemes, the Leader of the Three Rivers District Council, said: “Since a change in the law in 2022 it is now illegal for any individual including all professional licensed drivers to use a mobile device whilst driving, in doing so Mr Mahmood has endangered the lives of his passengers and the general public. Let this be a stark reminder to all licensed drivers that offences of such a serious nature are dealt with robustly and any driver that breaks the law runs the risk of losing their licence and their livelihood.

“All drivers licensed by Three Rivers District Council are expected to act with integrity, to demonstrate conduct befitting the trust that is placed in them and to ensure the safety of their passengers at all times. By using his mobile phone whilst driving Mr Mahmood has shown a blatant disregard to the law and to the safety of his passengers and the general public.”

IMAGE CREDIT: LIVERP OOL CITY COUNCIL

IMAGE CREDIT: SURREY ROADSAFE

BIRMINGHAM CITY COUNCIL WARNS TAXI AND PHV LICENSEES AFTER DRIVER REFUSES PASSENGER WITH GUIDE DOG

Birmingham City Council Licensing prosecuted a licensed driver who unlawfully refused to transport a passenger and their guide dog.

The driver (it was not disclosed whether they held a taxi or PHV licence), was found guilty and has been fined £500, in addition to being ordered to pay full legal costs amounting to £2,148.80.

The council was congratulated for its strict enforcement of laws designed to protect the rights of passengers with disabilities. Discrimination against passengers who require assistance animals is both illegal and morally unacceptable, a stance firmly supported by the city's licensing authorities.

Birmingham City Council is actively encouraging anyone who has been denied transport by a taxi or

private hire vehicle due to the presence of a guide or other assistance dog to come forward and report the incident.

A spokesperson for Guide Dogs Campaigns has expressed gratitude towards Birmingham City Council for addressing this serious issue. They emphasised the importance of taxi and private hire vehicle drivers adhering to their legal obligation to carry passengers with guide dogs, except in cases where the driver has a medical exemption.

A Birmingham City Council Licensing spokesperson said: “A driver who refused to carry a passenger and their guide dog was prosecuted and found guilty.

“Fined £500 and ordered to pay full costs of £2,148.80.

“If you have been refused transport by a taxi or private hire - please do report them. It is illegal and unacceptable.”

A Guide Dogs Campaigns spokesperson added:

“Thanks for taking action on this very serious issue. It's essential that drivers meet their legal obligation of not refusing to carry passengers with guide, and other assistance dogs, unless medically exempt.”

NEWPORT TAXI DRIVER JAILED FOR OVER SIX YEARS AFTER POLICE FIND 2KG OF COCAINE AND CASH IN CAB

Newport taxi driver Mohammed Yamin, 53, has been sentenced to six years and six months in prison for his involvement in the supply of Class A drugs.

The conviction was handed down at Cardiff Crown Court on Tuesday 20 February, following Yamin's arrest for possession with intent to supply cocaine.

Yamin was stopped on the A472 near Pontllanfraith, where police discovered 2kg of cocaine and a substantial sum of money in his vehicle. This incident led to further searches at his

home, resulting in the seizure of an additional £17,000.

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