TaxiPoint September 2023 Edition 53

TaxiPoint Chief Editor:

Perry Richardson

TaxiPoint Publishing & Advertising Manager:

Lindsey Richardson

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FROM THE EDITOR PERRY

RICHARDSON

FANCY PARTNERING WITH TAXIPOINT?

Hello and welcome to the September 2023 edition of TaxiPoint.

As we look to the Autumn months ahead, we want to reach even more readers. TaxiPoint has been a part of the UK taxi industry since summer 2017 and has become a vital cog in the industry’s communication. We are incredibly grateful for our substantial and loyal readership base and want to see our news go further.

If you are a taxi industry business who regularly communicates with industry stakeholders and you are

interested in hearing how you might be able to help our content reach a wider audience, whilst benefiting from our new media partnership offering, get in touch with us at partnerships@taxipoint.co.uk and we’ll send you more information ahead of the launch.

Kind regards and be lucky!

TaxiPoint Editor and Founder

PUTTING AN END TO HAND-HELD MOBILE PHONE USAGE IN THE TAXI INDUSTRY

In today's fast-paced digital world, it is evident that the use of mobile phones has become an integral part of our daily lives. However, when it comes to the taxi industry, the use of hand-held mobile phones poses a significant risk to both drivers and passengers.

Despite numerous campaigns and penalties handed to distracted cabbies, some taxi drivers still risk their livelihoods by using their mobile phones while driving. The presence of cameras and dashcams, as well as the growing animosity between

cyclists and motorists, has heightened the need for drivers to prioritise safer driving practices, including refraining from using mobile devices, even when in stationary traffic.

Ultimately it is the driver’s responsibility to be compliant, but this article will discuss potential strategies to further eradicate

hand-held mobile phone usage in the taxi industry, ensuring a safer and more responsible driving environment.

THE ROLE OF CAR MANUFACTURERS

As mobile devices are now widely used, car manufacturers could play a more significant role in promoting responsible mobile phone usage while driving. One straightforward solution would be to provide a universal mobile cradle in new vehicles as a standard feature. This provision would encourage drivers to secure their devices properly, placing them in a designated area, thereby minimising the need for hand-held mobile interaction.

TAXI RENTAL FIRMS

Taxi rental firms could also contribute to reducing hand-held mobile phone usage by offering mobile cradles to their drivers. By providing this simple accessory, rental firms would not only promote compliance with safer driving practices but would also benefit from an increased pool of licensed drivers. This would create a win-win situation, ensuring a larger market for rental taxis while fostering increased road safety.

THE PHONE CRADLE AS A ‘CONDITION OF FITNESS

To further tackle the issue of hand-held mobile phone usage, could there ever be the possibility of making a phone cradle a condition of fitness for taxi licensing? This requirement could establish a specific standard, ensuring that all taxi drivers have a secure and easily accessible place to store their mobile devices while driving. By making this a mandatory practice, regulatory authorities could improve driver compliance, enhance passenger safety, and create a culture of responsible mobile phone usage within the taxi industry.

SHOULDERS OF RESPONSIBILITY

Addressing the issue of hand-held mobile phone usage in the taxi industry requires a multifaceted approach. Car manufacturers and leasing firms can contribute by providing universal cradles in new vehicles, while taxi rental firms can offer the same to their drivers. Additionally, making a phone cradle a condition of fitness would underscore the importance of responsible mobile phone usage and promote compliance amongst taxi drivers. But, even if all of these ideas were to be implemented responsibility still falls on the shoulders of the driver.

CHEAPER CABS

WILL CHEAPER VEHICLES ACTUALLY MEAN BIGGER PROFIT MARGINS FOR DRIVERS?

The possibility of everyday cars being used as taxis in the bustling cities of the UK has long sparked intense discussions within the taxi industry. The existing regulations for Hackney Carriage taxis in some of the UK’s most densely populated regions demand certain fitness conditions that include wheelchair accessibility and inbuilt enhanced U-turn steering capability.

However, in an attempt to combat spiralling costs, some within the trade have begun to explore alternative options, including the use of cheaper, more readily available and produced vehicles.

BRAND AND HIGH QUALITY VERSUS CHEAP AND INDISTINGUISHABLE

The iconic features included on a purpose-built taxi have long worked in tandem with the brand and image of the taxi industry. It takes years, if not a lifetime, to build an instantly recognisable brand in any industry, and the black taxi has achieved that with aplomb. Features included in the purpose-built design serve as a distinguishable quality of the iconic London black cab. For example, wheelchair access helps make a city instantly accessible to all and standard five to six seat spaces can transfer most families in a safe and comfortable fashion.

Like most things, added features and quality usually mean higher operating cost. A new Toyota Prius cash price currently starts at around £25,000, whereas a purpose-built LEVC taxi starts around £63,000. At first glance, you might assume drivers would all push for the cheaper vehicle and pocket the near £40,000 over the period of repayment on the vehicles listed.

However, the driver will likely earn the SAME profits despite the saving on the vehicle. Why? Because if the cost of the vehicle significantly decreases, that would subsequently lead to a decrease in the fares paid by passengers. This would likely result in drivers seeing a reduced return for operating an inferior and cheaper vehicle. As such, many drivers express reservations about compromising the quality and character of the traditional Hackney carriage taxis.

Importantly, the introduction of saloon cars as taxis could further blur the line between traditional taxis

CHEAPER TAXIS DOESN’T ALWAYS MEAN MORE PROFIT

and private hire vehicles (PHVs), as well as ride-sharing services. The UK taxi industry has been keen on maintaining a two-tier licensing system, distinguishing between Hackney Carriages and PHVs. The identity and distinctiveness of taxis plays an important part keeping that distinction. Making taxis cheaper for passengers could in theory raise demand, but would long-term customers downgrade vehicles for a smaller more intimate offering? Would the public be able to differentiate between a sea of Toyota Prius PHVs and a taxi using the same vehicle model? Why risk it, when demand for purpose-built taxi services remains high and there is little in the way of financial reward to the driver?

CONFUSION OVER SOILING CHARGE RAISES QUESTIONS REGARDING TAXI POLICIES FOR ASSISTANCE ANIMALS

In what can only be described as a harrowing incident, a blind woman and her ailing service dog recently experienced confusion over who should bear the cost of a soiling charge during a taxi journey in Sheffield.

The incident has sparked a discussion about the responsibilities of

taxi drivers and passengers when it comes to such situations involving assistance animals.

According to reports, the woman had called City Taxis in Sheffield to arrange transportation for an emergency appointment for her service dog. During the journey, unfortunately, the dog soiled the interior of the taxi. The woman's fully-sighted partner made efforts to clean the cab using only the tools they had on hand, but traces of dog waste remained, prompting the taxi driver to request a soiling charge. In Sheffield, the licensing authority has set this charge at £50. However, the passengers, concerned about their poorly dog's condition, only had £15 on them. They suggested that the taxi driver invoice the Guide Dogs charity to cover the cost.

In an attempt to resolve the situation, a worker at the veterinary clinic where the passengers were heading eventually paid the taxi fee. This incident has now raised questions regarding the appropriate course of action for taxi drivers facing similar circumstances involving assistance animals.

TaxiPoint has reached out to Guide Dogs for their perspective on the incident and to gather any advice they would provide to both passengers and drivers dealing with such situations in the future. At the time of publishing this report, Guide Dogs are yet to respond.

This incident draws attention to the need for even clearer policies and guidelines in the taxi industry regarding assistance animals. While the importance of maintaining a clean and hygienic environment within taxis cannot be overstated, there should be a balanced approach in situations where the health and well-being of service animals are also quite rightly considered.

THE IMPACT OF RIDEHAILING APPS ON INSURANCE ACCORDING TO EXPERT INDUSTRY BROKER

The rise of ride-hailing giants like Uber and Bolt has significantly altered the landscape of the taxi industry, causing a ripple effect that has now reached the insurance sector, according to industry experts.

In a blog post, a spokesperson from Patons Insurance highlighted the shifting dynamics and the implications it has had on insurance coverage and premiums. Traditionally, taxi operators were categorised into two distinct groups: black cabs or Hackney carriages, which required public hire insurance, and private hire vehicles (PHV) or minicabs, which needed private hire insurance. However, the advent of ride-sharing services has disrupted this conventional model, prompting insurers to reassess their strategies.

As ride-hailing companies have gained global prominence and issues surrounding driver employment status have been addressed in the UK, the distinction for taxi insurers has become clearer. Ride-hailing operators are now

classified as private hire vehicles, necessitating private hire insurance. Moreover, these vehicles must be prebooked in order for insurance coverage to be valid.

Controversially ride-hailing allows drivers to operate in various locations, unbound by geographical limitations. For instance, a driver licensed in Chester can accept a ride-hail fare to Manchester Airport and continue operating throughout the night in and around the city centre. While this expanded flexibility improves PHV capacity and caters to increased demand, it also poses certain risks.

Drivers operating in unfamiliar territories may face a higher likelihood of accidents due to the lack of familiarity with local traffic patterns and road conditions. The resulting claims on their taxi insurance can have implications for both coverage and premiums. Notably, insurers consider the level of risk associated with a specific area when calculating premiums, with higher-risk locations attracting higher costs.

The spokesperson emphasised that while Chester would typically be classified as a lower-risk area, Manchester especially its city centre during nighttime or weekends would be deemed higher risk. The presence of ride-hailing drivers in these busier and unfamiliar zones increases the chances of accidents and subsequent insurance claims. Insurers adjust premiums accordingly to reflect this heightened risk.

As the taxi industry continues to evolve, with ride-hailing companies reshaping traditional dynamics, the insurance sector has been

compelled to adapt accordingly. Insurers face the challenge of striking a balance between meeting the changing demands of the industry and managing risk effectively, all while providing fair coverage and pricing options for drivers.

A Patons Insurance spokesperson added on their blog: “As with any insurance, the higher the risk, the more likely there is to be a claim and if there is a pattern of incidents in higher-risk areas, a driver’s taxi insurance premiums will increase to reflect this.”

GRIFFIN CEO ADDISON LEE Q&A

For a generation Addison Lee and the black taxi trade went toe-to-toe when it came to competing for passengers in the capital. The advent of ride-hail and the unforeseen impact of the coronavirus pandemic changed that landscape significantly.

We caught up with Addison Lee’s CEO, Liam Griffin, to talk trade and learn more about the operator’s motives towards the black cab industry.

THE ADDISON LEE BUYOUT OF COMCAB CAME AS A BIG SURPRISE TO EVERYONE. WHAT ATTRACTED YOU TO COMCAB?

“We’ve always held ComCab (and Black Taxis) in very high regard. As one of the most professional companies in the sector, with some of the best drivers in the industry, ComCab’s reputation made them extremely complementary to our own business.

“The acquisition meant we consolidated our position as the market leader for quality ground transport by becoming London’s largest private hire and taxi company. When

you look at our customer base, particularly B2B clients, they want everything in one place. The one thing missing for us was black taxis.

“Now, by creating a full service offering of private hire vehicles, black taxis, and couriers on one platform, we can deliver quality and excellence for our customers.”

THE ACQUISITION CAME DURING THE CORONAVIRUS LOCKDOWNS WHEN THERE WAS HUGE UNCERTAINTY OVER FUTURE DEMAND IN THE TAXI AND PHV INDUSTRY. POST-PANDEMIC HOW HAPPY WITH THE ACQUISITION ARE YOU AND WHAT IS THE FUTURE FOR COMCAB?

“The pandemic was a challenging time for everyone in the industry, but we knew that once lockdowns ended and travel picked up again, there would be a strong surge in demand for safe and reliable transport options. With ComCab on board we were able to meet this demand, with a huge pool of

quality, professional drivers added to our network, and over 7,500 vehicles.

“We’re extremely happy with the partnership to date. Having black taxis on our platform means we have been able to offer the ideal vehicle to suit the needs of every customer:

• EV PHVs offering a more sustainable ride to those important business meetings and airport journeys

• Black Taxis with the ability to bustle through the city’s bus lanes when you’re in a hurry and offering a larger fleet of wheelchair accessible vehicles

• Vans and Bikes to ensure your parcel or documents make it safely and securely to their destination.

“The black taxi services are now available to both corporate and leisure customers on our app, and we’re already seeing strong demand, with some of our big corporate clients adding black taxi service to their contract.

HISTORICALLY ADDISON LEE AND THE BLACK CAB TRADE HAVE GONE HEAD-TO-HEAD ON SOME KEY ISSUES WHETHER IT BE BUS LANE ACCESS OR LIVERY SIGNAGE. DOES THIS TIE-UP HERALD A CLOSER PARTNERSHIP BETWEEN TAXIS AND PHVS?

“While historically we may have competed, the industry we operate in has changed and today we believe there are strong synergies between Addison Lee and black taxis.

“We’ve been working in London for a very long time and know the trade better than most disruptors out there. At our core, we’re about providing quality, reliable service through the excellent drivers while having a strong affinity to the capital – exemplified by our decision to invest £160m in electric vehicles

play within our service offer, and with it now being available on the Addison Lee app, we believe it’s set to grow and grow, and we’re keen to welcome more Black Taxi drivers onto our fleet.”

ADDISON LEE ARE ONE OF THE CAPITAL’S LEADING PLAYERS IN TRANSFORMING ITS FLEET TO ZERO EMISSIONS VEHICLES. IS THE AMBITION AND COMMITMENT SHOWN BY ADDISON LEE MIRRORED BY THE MAYOR OF LONDON? WHAT MORE CAN BE DONE?

“We are committed to playing a leading role in helping to meet London’s 2030 net zero target. In November 2021 we made an industry-leading pledge to fully electrify our standard fleet, and over a year later, we have taken great strides towards this- with 1,000 EVs and 400 ZEC vehicles on the fleet.

have formed strategic partnerships – with bp pulse, ChargePoint and Bonnet – to ensure drivers have access to reliable charging infrastructure in the capital. We have also recently opened our new Fleet Hub in West London –complete with four -rapid charge points and eight fast chargers.

“However, achieving this target will require closer collaboration between the public and private sector. From our own experience, this means ensuring the right policies and financial incentives are in place to support more fleets like ours with the transition to fully electric, and the development of a Londonwide charging network that can support the necessary growth in electric vehicles.”

DEMAND FOR 2024?

“There is huge opportunity for growth in our sector – and we’re seeing continuing and growing demand for professional, quality services like ours.

“

In the last three years, we have established ourselves back at the forefront of the industryraising the bar for quality, sustainability, choice, and service. In fact, we are the only larger operator in London with a full 5-year licence to operate.

“With the London ground transport market thriving, we’re pleased to say the business is perfectly set up for continued growth, fully focused on building on our recent successes and realising the value that Black Taxis bring to the Addison Lee offer.”

TAXI LAWS

WHO

CAN DRIVE A LICENSED TAXI AND PHV?

In an effort to maintain safety and security in the taxi industry, authorities place significant importance on ensuring that only licensed individuals operate licensed vehicles.

PC Patrick Quinton, the Avon and Somerset Taxi Compliance Officer, sheds light on the guidelines via a useful handout that details the rules that must be adhered to by both taxi drivers and vehicle owners.

A Hackney Carriage or Private Hire Vehicle (PHV) is considered a licensed vehicle when it possesses a current licence granted by a Licensing Authority, typically a local council. However, if a licence is suspended, the vehicle loses its licensed status for the duration of the suspension.

It is crucial for drivers to understand that driving a licensed vehicle without a proper driver's licence constitutes an offense. The licence of the driver must be granted by the same council that licenses the vehicle. This means for example, a Bristol licensed driver cannot operate a South Gloucestershire licensed vehicle, nor can a Private Hire driver operate a Hackney Carriage.

PC Quinton goes on to emphasise the importance of compliance with the law, indicating that the penalties for violating these regulations can amount to fines of up to £1,000. Simply put, the absence of

a valid badge equates to the inability to operate a licensed vehicle, irrespective of the purpose or necessity of its use.

The rules prohibiting unlicensed individuals from driving licensed vehicles also extend to situations involving partners or family members. Even if they are insured to drive the vehicle or taxi plates are removed, the requirement for a valid licence remains unchanged. With regard to this issue, the court cases of Benson v Boyce (1997) for Private Hire Vehicles and Yates v Gates (1970) for Hackney Carriages establish

THE RULES PROHIBITING UNLICENSED INDIVIDUALS FROM DRIVING LICENSED VEHICLES ALSO EXTEND TO SITUATIONS INVOLVING PARTNERS OR FAMILY MEMBERS. PC PATRICK QUINTON

legal precedence for reinforcing the ‘no badge, no drive’ principle.

In cases where a driver's badge has expired, been suspended, or revoked, it is still illegal to operate the vehicle. To rectify this situation, individuals must surrender their licence and, depending on the circumstances, the vehicle licence may also be suspended. However, the driver is prohibited from using the vehicle for 21 days after the suspension comes into effect due to an appeal period. The removal of taxi plates and the temporary transfer to the council is a necessary step until the licence is reinstated.

Allowing an unlicensed driver to operate a licensed vehicle carries significant legal consequences. Not only can the driver face prosecution, but the owner of the vehicle may also be charged with aiding and abetting the offense. If the driver is uninsured, the owner may face additional charges for permitting the use of a vehicle without insurance. In some cases, such matters are reported to the relevant council, and the licensee's suitability to retain their licence may be reconsidered.

While there are exceptions that permit mechanics to drive licensed vehicles for testing and repairs, employing an unlicensed driver to transport the vehicle to or from a garage is strictly prohibited, as per the Transport Act 1980.

ALLOWING AN UNLICENSED DRIVER TO OPERATE A LICENSED VEHICLE CARRIES SIGNIFICANT LEGAL CONSEQUENCES. NOT ONLY CAN THE DRIVER FACE PROSECUTION, BUT THE OWNER OF THE VEHICLE MAY ALSO BE CHARGED WITH AIDING AND ABETTING THE OFFENSE.

TOM HUTLEY'S LATEST VIDEO

RECOUNTS HIS LONGEST EVER JOB… WHICH MIGHT SURPRISE VIEWERS

In his latest video released on YouTube, Tom Hutley, a well-known taxi driving influencer, takes viewers on a captivating journey through his experiences as a cab driver.

From airport fares to fixed-price journeys and prebooked 'roaders,' Hutley provides a glimpse into the workings of the bustling streets as he shares anecdotes of his most lengthy rides.

Tom Hutley, a seasoned taxi driver and online content creator, has become a popular figure in the digital sphere, sharing his unique perspective on the taxi industry. With his informative and entertaining videos, Hutley offers viewers a behind -the-scenes look into the daily life of a taxi driver,

shedding light on the challenges, surprises, and triumphs that come with the job.

In his latest video, Hutley recounts his longest job to date, leaving viewers astonished at the length as the job started in the city of Cambridge.

Through his online presence, Hutley continues to contribute to a greater understanding and appreciation of the vital role that taxi drivers play in day-to-day lives, offering a rare glimpse into the experiences that make this profession both challenging and rewarding.

RISING FUEL PRICES: UNLEADED AND DIESEL COSTS CONTINUE TO SURGE ACROSS THE UK

PRICES

UK motorists are feeling the pinch as fuel prices continue to soar, with unleaded prices reaching an alarming £1.52 per litre.

Over the past month alone, prices at the pump have seen a sharp increase of almost 5%. The premium brands including bp, Shell, and Esso are averaging prices above the £1.50 mark for unleaded, while supermarket giants Asda and Sainsbury's are slightly more affordable at around £1.45.

Diesel prices have also witnessed a significant surge, rising by over 5.5% in the last 30 days. Similar to unleaded, Asda and Sainsbury's remain 5 pence cheaper than the premium brands. Fuel prices exhibit substantial regional variations, with Greater London, Bournemouth, and Yorkshire experiencing some of the highest prices in the country.

Interestingly, Costco members are enjoying the lowest fuel prices nationwide, with costs more than 10 pence per litre lower than the premium brands. Nevertheless, even Costco has witnessed a price increase of over 7% in the past month, slightly surpassing the 6% increase at bp and 5% at Shell.

The surge in fuel prices can be attributed to the rising cost of Brent Crude Oil, the raw material from which unleaded and diesel are produced. Brent Crude reached its peak of just under $87 on 11 August, before dropping slightly to a little over $83. Although lower, this is still significantly higher than the $7277 range it held back in June. Consequently, UK motorists have been bearing the brunt of these inflated prices.

It is important to note that there is usually a lag between changes in crude oil prices and adjustments at the pump, and this can vary based on location.

There is however hope that the price hikes may begin to slow down in the near future, with the possibility of some prices even starting to decrease. This will all come down to the behaviour of wholesale prices in the coming weeks.

Motorists across the nation will be keeping a close eye on these developments, hoping for some respite from the burdensome fuel costs.

THIS MONTH

THE IMPORTANCE OF CORRECTLY ESTABLISHING EMPLOYMENT STATUS: UNITED TAXIS LIMITED V COMOLLY & ANOTHER

ARTICLE BY:

The taxi industry is no stranger to legal challenges, especially when it comes to defining the employment status of drivers. A recent case involving a taxi driver, Mr. Comolly, and United Taxis has brought this issue to the forefront once again.

THE CASE

Mr. Comolly's association with United Taxis was multifaceted. Initially, he drove for United Taxis' passengers via a shareholder, Mr. Parkinson. Later, he transitioned to driving for passengers through another shareholder, Mr. Tidman. However, when these professional relationships concluded, Mr. Comolly approached the employment tribunal, asserting his status as either an employee or a worker of United Taxis or Mr. Tidman.

legally contentious, as the principle of dual employment being an employee or worker of two distinct employers for identical work is not recognized.

The Employment Appeal Tribunal (EAT) intervened to provide clarity. They concurred that the tribunal's assumptions, especially concerning Mr. Comolly’s contractual relationship with Mr. Tidman, were flawed. The EAT's legal stance was unambiguous: Mr. Comolly functioned as a worker for Mr. Tidman but did not hold an employee status.

What does this mean for the taxi industry?

For starters, it underscores the importance of clear contractual terms. Labels can be misleading. Just because someone is registered with a company doesn't mean they're an employee. The reality of the working relationship is what truly matters.

This case also serves as a reminder for taxi companies to review their contracts and ensure they reflect the true nature of their relationships

with drivers. It's not just about protecting the company; it's about ensuring drivers understand their rights and responsibilities.

In the ever-evolving world of the taxi industry, this case is a beacon. It highlights the challenges of defining employment status in an age of gig work and flexible contracts. But it also offers hope. By understanding and addressing these challenges head-on, the taxi industry can pave the way for a fairer, more transparent future for all its drivers.

In the end, the road ahead may have its twists and turns, but with clarity and understanding, the taxi industry can navigate any challenge that comes its way.

ARTICLE BY:

FREENOW LAUNCHES TAXI AND MINICAB OFFERING IN LUTON

FREENOW has announced the launch of its taxi and minicab service in Luton, giving residents and visitors a safe, reliable, convenient and cost-effective way to move around.

This service launch follows the recent sponsorship announcement to Luton Town Football Club as FREENOW becomes their first official shirt sleeve sponsor and the team’s official mobility partner as the club starts its epic journey into the Premier League.

To celebrate this partnership and its presence in Luton, FREENOW will be launching co-branded Luton Town Football Club/FREENOW cabs and will offer a 50% discount to new riders in Luton, which they can redeem by adding the code ‘LUTONLAUNCH’ in the app.

KARHOO PARTNERS WITH KOI TECHNOLOGIES TO EXPAND GLOBAL GROUND TRANSPORTATION SERVICES

Ground transportation firm, Karhoo, has announced a strategic partnership with KOI Technologies, a renowned player in the global transportation industry.

This collaboration aims to enhance the services provided by both companies by connecting travellers with licensed taxi and private hire transportation partners worldwide, with a focus on tailored airport transfers.

Ride-hailing company Bolt has recently announced the relocation of its Manchester office to a spacious 1,000 sq ft premises on Dickinson Street, situated in the city centre.

The move is aimed at reinforcing the company's commitment to delivering exceptional services to its customers while also providing a welcoming space for its drivers.

Bolt, which operates in 19 cities across the UK and currently boasts 100,000 drivers and 9 million passengers, intends to offer an array of drivercentred services at the new hub.

Drivers can visit the office to collect signage, return lost property, or make changes to their council

BOLT RELOCATES MANCHESTER OFFICE TO ENHANCE SUPPORT SERVICES FOR DRIVERS

documents. Additionally, they can seek assistance for various other reasons, including document submission, reactivation requests, car applications, payment queries, and resolving driver app-related questions.

To ensure convenience for drivers, the office will be open on Tuesdays, Wednesdays, and Thursdays from 9.30am to 4.30pm, with a one-hour closure between 1.00pm and 2.00pm. Drivers can book appointments using an online platform. For drivers unable to visit the hub in person, Bolt also offers the option of remote video calls, providing a means to submit documents and receive assistance virtually.

Gett and Sherbet have announced a new collaboration that will bring an additional 400 electric taxis to Gett’s network. This new arrangement gives Gett’s customers access to the Sherbet electric taxi fleet directly from Gett’s app and web platform, helping users to reduce their carbon footprint.

Gett drivers are also set to benefit from the collaboration, with Sherbet offering new, exclusive

discounts at their Putney LEVC warranty and service centre, as well as up to 4 weeks free rental of a 2023 plate Sherbet electric taxi. With several new high profile corporate customers onboarded to Gett recently, Sherbet drivers are expected to benefit from extra demand for their services. Providing an additional pool of fully licensed, professional drivers to the Gett customer base is also expected to help maintain levels of reliability.

GETT AND SHERBET ANNOUNCE COLLABORATION THAT COULD SEE EXTRA 400 EV BLACK CABS ON GETT

SATNAV AND APP USAGE BY TAXI DRIVERS: COMPLEMENTING KNOWLEDGE, NOT REPLACING IT

As technology continues to evolve, it is becoming increasingly common to see taxi drivers using satellite navigation systems (satnavs) or mapping platforms such as Google Maps and Waze to assist in their navigation.

This may raise some concerns amongst passengers who wonder if this reliance on technology indicates a lack of expertise or local knowledge. However, it is important to understand that these tools are utilised by taxi drivers to compliment their existing skills and provide the best service possible.

Taxi drivers undergo rigorous training, which includes in-depth topographical tests, to obtain the necessary knowledge and expertise to navigate the regions they serve. These tests often cover various routes, landmarks, street names, and points of interest. This knowledge allows them to efficiently transport passengers and respond to their specific needs.

While satnavs and other mapping platforms provide real-time updates on traffic conditions, alternative routes, and estimated arrival times, they are viewed as complementary tools rather than a complete

substitute for a taxi driver's acquired knowledge. The combination of a taxi driver's expertise and the assistance of technology helps to ensure an optimal and efficient journey for passengers.

Using a satnav to check live traffic updates does not diminish the professionalism or competence of a taxi driver. Instead, it highlights their dedication to providing the best possible service using every available resource. Satnavs can also be particularly useful when navigating unfamiliar areas outside of their licensed area of expertise.

In a rapidly evolving world, technology continues to assist and improve various aspects of our lives, including transportation. Therefore, if you see a taxi driver using a satnav, there is no need for alarm. On the contrary, it demonstrates their commitment to

look for live traffic problems merging the best tools available, the cabbie's brain and tech, to offer a gold standard service to passengers.

ADVERTISING ON TAXIS: A STRATEGY TO OFFSET COSTS AND DRIVE REVENUE, BUT DOES IT DIMINISH THE BRAND?

In an ever-evolving and competitive market, taxi drivers and fleet owners have always sought innovative ways to offset the high operational costs associated with running a taxi.

One avenue that has been popular for decades is advertising on the sides of their vehicles. While it may raise questions about the impact on black cab brands, this strategy has proven effective in generating extra income and maximises the return on what are essentially commercial assets.

The primary motivation behind accepting advertising on taxis lies in the financial benefits it offers. The revenue generated from advertisements acts as a valuable source that helps cover the high operating costs associated with running a taxi. From fuel expenses to insurance premiums and vehicle maintenance, these costs can be substantial, making the additional income crucial for sustaining profitability.

Of course, taxi drivers and fleet owners understand the importance of maintaining the

reputation and identity of their black cab brands. The iconic presence of black cabs contributes to their distinguishable image and status within the city they ply their trade from. Many drivers chose not to take the extra income and maintain their vehicle free from livery advertising for this reason.

Despite some minor concerns that advertising may dilute the black cab brand, livery advertising is booming again post-pandemic. By leveraging the commercial asset, which is the vehicle they drive, it is possible to generate extra income and continue providing a quality service in an increasingly competitive market.

MAYOR OF GREATER MANCHESTER CONDEMNS PHVS

REGISTERED 'HUNDREDS OF MILES AWAY'

EVADING STANDARDS

The Mayor of Greater Manchester has expressed his concern and condemnation over the practice of private hire vehicles (PHV) being registered "hundreds of miles away" to avoid complying with local standards.

The Mayor, Andy Burnham, voiced his opinion during a live radio phone-in on BBC Radio Manchester's 'In The Hotseat', where he addressed a taxi driver's question regarding new vehicle standards implemented by Wigan Council.

The taxi driver, known only as ‘Jack from Wigan’, raised concerns about the impact of these higher standards on the taxi fleets in Greater Manchester. He highlighted the possibility of a rise in the usage of out-of-town plates, as drivers opt to obtain their licences in areas with perceived lower standards, such as Wolverhampton and Sefton.

Burnham echoed Jack's worries, questioning the lack of monitoring and regulation by authorities situated in different regions. Burnham said: “How are they allowing it, the other authorities, who are 100 or so miles away?

“How are they not checking up on those taxis and those drivers, but they’re taking in the money for it?"

He added: “How are they allowing that situation? They shouldn’t be doing it because they’re giving plates without being able to then monitor the performance.”

Burnham acknowledged the difficulties of enforcing restrictions on out-of-area taxis but affirmed the city's

commitment to promoting the trade registered in Greater Manchester. He stressed the importance of achieving higher standards in order to enhance passenger safety and maintain confidence in the local taxi industry.

Burnham said: “What we’re trying to do as part of a wider drive is to improve taxi standards in Greater Manchester so that we improve safety of passengers and all of the pollution issues as well. In the absence of restrictions on those out of the area for taxis, it can be quite difficult.

“I think what we’re going to need to do is review the implementation of taxi standards across the city region, because the issues that you’re raising are valid. I think we’ve got to work out how we get to a position where we can promote the Greater Manchester registered trade.

“We want to be confident that it’s operating to higher standards.”

HIGH-TECH SPEED CAMERAS THAT CAN CAPTURE SPEEDING MOTORISTS IN BOTH DIRECTIONS SET FOR UK ROADS

CAN TAXI DRIVERS USE ALL BUS LANES OUTSIDE OF THEIR LICENSED AREA IN ENGLAND AND WALES?

In a successful trial conducted in Devon and Cornwall, high-tech multidirectional speed cameras have emerged as the latest tool to combat speeding on British roads. These devices, capable of detecting speeding motorists in both directions, have already caught thousands of drivers. The pilot project involved the installation of four cameras, resulting in a staggering 3,280 drivers being issued tickets within a mere two-week period. Transport authorities have made assurances that if the project continues to prove successful, a nationwide rollout will be implemented, making these new high-tech cameras a common sight across Britain.

There has been longterm confusion over whether taxi drivers can freely utilise all bus lanes across England and Wales. Bus lanes that can be used by taxis are usually marked with signage explicitly stating "TAXI," unless specified otherwise. However, the availability and access to bus lanes for taxis may differ depending on the local authority and council regulations.

A helpful guide issued by Avon and Somerset Taxi Compliance Officer PC Patrick Quinton in 2021 suggested that most bus lanes in Bristol are accessible to licensed Hackney Carriages, but the situation is not consistent throughout the entire country.

It is therefore advisable for taxi drivers to exercise caution when using bus lanes outside of their local area, as some councils restrict access to their bus lanes solely for local taxis. Do not assume that taxis can use bus lanes, even when the sign says ‘TAXI’, in all locations across England and Wales.

Violations of bus lane regulations carry penalties, and bus lanes are increasingly monitored through the use of CCTV cameras. These

lane areas.

The recorded footage is then carefully reviewed to determine whether any infringements were due to mitigating circumstances, such as making way for emergency services. However, if a vehicle is identified as utilising a bus lane during its operational hours without proper authorisation, the registered keeper of the vehicle can expect to receive a Penalty Charge Notice (PCN).

The PCN includes detailed information regarding the contravention, vehicle specifications, and photographic evidence to support the case against the unauthorised use of the bus lane. The amount payable as a penalty charge may vary across different regions, with higher fines typically implemented in London and within the Congestion Charge zone.

IMAGE CREDIT: VISION ZERO SOUTH WEST

WYRE FOREST DISTRICT COUNCIL PROPOSAL COULD STOP FOSSILFUELLED TAXIS ENTERING THE TRADE FROM 2027

All hackney carriages and private hire vehicles entering the fleet in Wyre Forest could be a lot greener from 2027 due to a change to Wyre Forest District Council’s licensing policy.

Proposed new policies would mean no fossil-fuel driven vehicles could enter the fleet after 31 December 2026. It would not affect any vehicles that had already been licensed before that date.

The council is also looking at changing the maximum age vehicles can be when they enter the fleet and when licences are renewed. Licensing fees for vehicles that do not use fossil fuels may also be reduced as part of the policy reform.

RETURNED HOME: HERO TAXI DRIVER IDENTIFIES THREE CHILDREN SEPARATED FROM MOTHER

separated from their mother when exiting a train.

The family arrived at Telford Central train station recently, where the children exited the train, but the doors closed before their mother could get off.

The train left, leaving the mother with no option but to get off at the next stop at Wellington Railway Station, where a member of the public saw her in distress and came to her aid.

After explaining what had happened to the man he then drove her back to Telford Central, but the three children, aged two, five and nine, were nowhere to be seen.

He quickly phoned the police, who then reviewed CCTV footage and

centre to search for the children and taxi driver, and two PCSOs were sent to the family’s address in Madeley.

When the two PCSOs arrived at the address they found the three children safe and well with a neighbour. They told the officers that the taxi driver had seen them in distress and offered to take them home.

Their mother was then informed and taken back home where she was reunited with her children.

Inspector Richard Jones said: “This was a highly distressing case for the family involved, and I can’t thank the public and our officers enough for their quick thinking and response to ensure they were reunited swiftly and safely.”

In 2018, as part of its Air Quality Action Plan, the council reviewed the maximum age requirements for zero-emission and ultra-low emission taxis to encourage the uptake of these vehicles by the taxi trade.

CAMBRIDGE CITY COUNCIL

PROPOSE

EXTENDING TAXI AGE LIMITS DUE TO RISING COST OF TAXIS

Cambridge City Council is asking the public and the licensed taxi trade for views on proposals to change certain requirements relating to its taxi licensing policy.

The council’s Hackney Carriage and Private Hire Licensing Policy has a minimum and maximum age requirement for all licensed vehicles.

COMPULSORY CARD PAYMENTS FOR TAXI DRIVERS ACROSS

In a move to modernise the taxi industry in Medway, it is currently being debated whether all licensed taxi drivers should be required to accept card payments.

While a recent survey indicated that 52% of drivers were in favour of this new policy, 48% expressed strong opposition citing concerns about limited mobile data connectivity in certain areas and the additional charges associated with card transactions.

Since then, the uptake of these vehicles as taxis in Cambridge has been good. However due to a combination of economic factors over recent years, vehicles suitable to be used as taxis have become more difficult to source and less affordable for taxi drivers.

The council has now opened a consultation on proposals to amend the council’s Hackney Carriage and Private Hire Licensing Policy by:

• Increasing the maximum age limit for licensed and newly-licensed diesel, petrol and standard hybrid vehicles from less than nine years to less than 11 years

• Removing the stipulation that new vehicle licences will not be granted unless a vehicle is under four years old.

The issue of mandatory card payments gained prominence during the coronavirus lockdown period when passengers considered it a safer and more convenient form of payment. It also addressed the safeguarding concerns raised by instances where individuals were stranded late at night due to a lack of cash.

According to Kent Online, currently 60% of members from the Medway Licensed Taxi Drivers Association (MLTDA) already accept non-cashless fares. However, the proposal to make card payments compulsory for all licensed and private hire taxi drivers in the region has stirred debate among cabbies.

WHOLE MEDWAY REGION COULD ARRIVE SOON

EX-SWANSEA TAXI DRIVER TOLD TO PAY £4,000 IN COSTS AFTER APPEAL FOR LICENCE WAS REJECTED BY JUDGE

An applicant refused a taxi licence by Swansea Council has been ordered to pay £4,000 in costs after his appeal against the decision was thrown out by a judge.

Mohammed Rashid, 47, went to court to try to overturn a decision by Swansea Council's licensing committee that he was not a fit and proper person to have a licence that's legally required for anyone who wants to drive a taxi or private hire vehicle.

But the judge sitting at Newport Magistrates' Court agreed with Swansea Council, after hearing all the evidence presented by council lawyers and by Mr Rashid.

The court sitting on 19 July heard that Rashid's taxi licence had been revoked by Swansea Council in 2015 following a number of concerns raised with the council about his suitability to be a taxi driver. The following year he applied for a licence to another licensing authority and was turned down.

In his latest application to Swansea Council for a licence in November last year, he did not

disclose the 2016 refusal or a speeding offence, both of which he was required to do.

Council officers looking into his application discovered the information, presenting the issues and other evidence about his suitability as a taxi driver to the licensing committee which then turned down his application.

Ordering him to pay council costs of £4,000, the judge said that as a taxi driver, responsibility and trust is paramount and that all drivers as part of their role will come into contact with the vulnerable. Therefore, higher standards were required.

David Hopkins, Cabinet Member for Corporate Services and Performance, welcomed the judge's support and added: "This case demonstrates Swansea Council's determination to ensure people are safe when using taxis.

"Someone getting into a taxi or booking a private hire vehicle after a night out, for a trip to the shops or to see friends needs to know the person behind the wheel is a safe and suitable driver."

MID SUSSEX CABBIE RECEIVES ACCOLADE

AMIDST

EFFORTS TO SUPPORT AND PROMOTE SHIFT TO ELECTRIC TAXIS

In an effort to accelerate the transition to electric vehicles within the taxi and private hire industry, Sussex Air initiated a survey to gather feedback from drivers across Sussex.

Paul Botting, a licensed driver from Mid Sussex District Council, was recently awarded an Amazon voucher for his valuable input to the survey.

The project, organised in collaboration with local authorities, Connected Kerb, and Energy Saving Trust, aims to support and encourage the adoption of electric vehicles by taxi and private hire drivers.

IMAGE CREDIT: MID SUSSEX DISTRICT COUNCIL

NEW FUNDING OPPORTUNITIES FOR RETROFITTING TAXIS TO EURO 6 OR LOANS TO MOVE TO ELECTRIC IN SCOTLAND

In an effort to promote greener transportation options and reduce emissions, the latest round of grant funding from Energy Saving Trust and Transport Scotland has been released.

This funding presents an exciting opportunity for businesses operating in Scotland to obtain interestfree loans for new electric taxis or transition their Euro 5 taxis and vans to Euro 6, subsequently avoiding Low Emission Zone (LEZ) charges.

Cybrand AEC Ltd, a leading vehicle retrofitting firm in the industry, has voiced their commitment to assisting customers in securing the necessary funding for these conversions. A Cybrand spokesperson said: “As the latest round of grant funding from Energy Saving Trust and Transport Scotland is released we are working hard to get quotes out to customers looking to secure the funding for converting Euro 5 taxis and vans to Euro 6 and prevent paying LEZ charges.”

The low emission zone retrofit fund provides eligible ‘micro businesses’, which taxi driver operators will be eligible as if they operate within one of

Scotland’s four low emission zones, with support to retrofit their existing non-compliant vehicles.

This retrofit is done with clean vehicle retrofit accreditation scheme (CVRAS) approved solutions that meet the minimum standards of the Glasgow, Edinburgh, Aberdeen and Dundee low emission zones.

Grants are available to cover up to 70% of the cost of a vehicle retrofit, subject to the following terms and conditions:

Up to £6,000 per light commercial vehicle and wheelchair accessible taxi that are installing retrofit exhaust after-treatment systems.

Up to £12,000 per wheelchair accessible taxi installing re-powering technology, to replace diesel engines with battery electric.

Alternatively, cabbies have the option of a loan program facilitated by Energy Saving Trust and funded by Transport Scotland. Businesses can consider investing in new electric vehicles through the switched on taxis loan.

This loan is not limited to a specific type of operator, it is open to both hackney cab operators and private-hire vehicle drivers. Hackney cabs, which include purpose-built, public hire taxis, are eligible for the loan. The loan amounts available will be determined by the registration status of the business. Limited companies can borrow up to £150,000, while sole traders or partnerships can receive loans of up to £75,000.

It is important to note that multiple applications can be made, subject to the availability of funds. However, the total amount owed to Energy Saving Trust must not exceed the funding allocated at any given time.

Applications for the switched on taxis loan are now open, so interested individuals and businesses are encouraged to explore this funding option and make the switch to electric vehicles for a more sustainable future.

NEW DEDICATED TAXI ZONE LAUNCHED AT EDINBURGH WAVERLEY STATION

FALKIRK COUNCIL PROPOSES FESTIVE TIME TAXI TARIFF CHANGES AND INCREASED SOILING CHARGE OF £100

Falkirk councillors have given their support to proposals aimed at altering taxi tariffs within the region. The changes include increasing the cost of cab rides during the Christmas period and doubling the charge for soiling a vehicle to £100.

Since the last increase in September 2022, where fares were adjusted due to rising fuel costs, there are currently no plans to raise general fares despite inflation felt in the overall economy. However, there have been calls to increase charges during the festive season to encourage more drivers to work and cater to increased customer demand.

A new dedicated taxi zone has been officially launched at Edinburgh Waverley station, promising to enhance the overall journey experience for passengers. The initiative is a result of a collaboration between Network Rail and APCOA, aimed at improving transportation services at the bustling railway station.

Located in the New Street car park, the facility boasts enough space to accommodate up to 40 taxis, making it the largest dedicated taxi zone in Edinburgh city centre. Passengers can now enjoy the convenience of a dedicated fleet of both hackney cabs and private hire vehicles (PHV), including people carriers for larger groups of up to eight individuals, as well as taxis specially designed for customers with mobility impairments.

To ensure a smooth and hassle-free experience, dedicated agents are stationed throughout the station, ready to take specific taxi bookings from passengers at no extra cost.

The executive heard recommendations from the drivers' consultation that suggested removing additional charges for most public holidays altogether. If implemented, this would mean that the cost of taxis on Easter, May Day, Falkirk Trades Fair, and the Falkirk September holiday would no longer be more expensive compared to regular days. Instead, a new rate of time and a half would only apply during the Christmas and New Year public holidays.

Additionally, the forum has recommended increasing the soiling charge from £40 to £100. This change is motivated by the fact that the existing charge fails to cover the costs of vehicle valeting, including the loss of income incurred while the car

THE DORCHESTER HOTEL HOSTS BREAKFAST TREAT FOR LONDON BLACK CAB DRIVERS AS THE GRILL BY TOM BOOTON INTRODUCES NEW MENU

To celebrate the launch of The Grill by Tom Booton's new breakfast menu, The Dorchester Hotel in London will be offering a special breakfast treat to passing London cabbies.

On 22 September 2023, from 8am to 10am, Executive Chef Tom Booton will personally be stationed in the iconic hotel courtyard, ready to serve takeaway breakfast treats to the busy licensed hackney carriage taxi drivers on a firstcome, first-serve basis.

The Dorchester Hotel is renowned for its luxurious accommodations and worldclass dining experiences. The Grill by Tom Booton, the hotel's renowned modern British restaurant, is now stepping into a new era under the creative guidance of its Executive Chef, Tom Booton. This marks the first time in the restaurant's illustrious 92-year history that it bears a chef's name above its doors.

Tom Booton's new menu for The Grill showcases his charming personality and innovative approach to traditional British dishes. Launched in May, the menu features a range of breakfast options with exciting modern twists on classic favourites. Guests can indulge in dishes such as the truffled egg &

soldiers, a unique take on the traditional full English breakfast. Another highlight is the Arnold Bennett's omelette, a tribute to the beloved British author and culinary enthusiast. For those looking for a more indulgent option, Tom's bacon, cheesy sauce & fried egg baked pastry is sure to satisfy any craving.

Hardworking black cab drivers are set to line the courtyard welcoming the opportunity to taste the exceptional delights that The Grill has to offer. The Dorchester Hotel and Chef Tom Booton eagerly await the chance to treat the unsung heroes of London's streets to a memorable breakfast feast.

IMAGE CREDIT: DORCHESTER HOTEL

IMAGE CREDIT: DORCHESTER HOTEL

DEPUTY SEB DANCE ENTRUSTED WITH ENSURING SUSTAINABILITY OF BLACK TAXI INDUSTRY SAYS MAYOR OF LONDON

The Mayor of London has put the future sustainability of the black taxi industry in the hands of Deputy Seb Dance. The details emerged after a response to a written question posed by Caroline Pidgeon, a London Assembly Member, regarding the city's efforts to support the taxi trade.

The Mayor stated that Transport for London (TfL) serves as the licensing authority and regulator for both taxi and private hire vehicle (PHV) services. With this responsibility, Deputy Mayor Seb Dance will play a pivotal role in shaping and implementing the necessary policies to ensure the continued viability of the black cab trade.

One of the key areas of focus highlighted by Mayor Sadiq Khan is the rejuvenation of the

CITY OF LONDON INVITES FEEDBACK ON AMBITIOUS STREET PROPOSALS AROUND NEWGATE STREET

that all aspiring black cab drivers must undertake to demonstrate their extensive knowledge of the city's streets and landmarks. The Mayor expressed his commitment to modernising the exam and making it more appealing to potential applicants.

In a previous response, Mayor Khan noted a positive trend in the number of individuals expressing interest in becoming black cab drivers. He revealed that 125 applications were submitted within the first two months of this year, surpassing the total for the entirety of 2020 and 2021, which were significantly impacted by the pandemic.

NO ROAD TAX: PRIVATE HIRE VEHICLE SEIZED AFTER POLICE FIRST NOTICE DRIVER WITH NO SEAT BELT ON

TAXI STOLEN FROM CARDIGAN RESULTS IN HIGH-SPEED POLICE CHASE THROUGH PEMBROKESHIRE

In an incident that took place last month, a taxi was stolen from its depot in Cardigan town centre resulting in a high-speed police car chase that spanned through Pembrokeshire.

The West Yorkshire Police Steerside Enforcement Team seized a private hire vehicle (PHV) in Bradford East for road tax offences.

The incident took place on Charterhouse Road, where officers first noticed the PHV due to the driver not wearing a seatbelt while there were no passengers present. Upon further investigation, it was revealed that the vehicle was not registered under any keeper and had no valid vehicle excise licence (VEL) since April 2023.

Despite the owner's protests, the authorities promptly seized the vehicle on behalf of the Driver and Vehicle Licensing Agency (DVLA).

A West Yorkshire Police Steerside Enforcement Team spokesperson said via social media:

“Charterhouse Road, Bradford East. Private Hire vehicle stopped as the driver was not wearing a seatbelt with no passenger.

“Vehicle not registered to any keeper and no VEL since April 2023.

“Despite protests from the owner, vehicle seized on behalf of DVLA.”

The incident occurred in the early afternoon on Sunday 27 August, when a white Ford taxi was reported stolen from the Home James depot in Cardigan. The taxi operators quickly took to social media to release details of the theft, and this led to numerous reports being made to Dyfed-Powys Police of a car matching its description driving erratically in Pembrokeshire.

Law enforcement agencies swiftly took action in response to the reports and began tracking the stolen vehicle as it made its way through Pembrokeshire, heading towards Haverfordwest. The police pursuit ensued, with officers working to apprehend the suspects.

Reports suggest that the high-speed chase came to an end in Haverfordwest, where the stolen taxi was eventually intercepted by the police, resulting in the arrest of the individuals occupying the vehicle.

IMAGE CREDIT: IMAGE CREDIT: WEST YORKSHIRE POLICE STEERSIDE ENFORCEMENT TEAM

CRACKDOWN: LANCASHIRE POLICE AND PENDLE COUNCIL TAXI LICENSING CONDUCT ENFORCEMENT OPERATION

In a proactive effort to address concerns raised by residents, Lancashire Police conducted a road enforcement day of action in Pendle.

Partnering with the Pendle Council Taxi Licensing Team, the operation aimed to promote road safety, ensure compliance with traffic regulations, and enhance responsible driving behaviours.

A spokesperson for Lancashire Police outlined the key areas of focus during the operation, which included vehicle speed, seat belt usage, mobile phone violations, and vehicle defects. The authorities carried out rigorous inspections of

vehicle safety and driver conduct throughout the day.

The results of the enforcement action were significant, with a number of violations discovered and addressed. According to the Lancashire Police spokesperson, tickets were issued for various offenses, including:

• One car found without a valid MOT certificate

• Eighteen drivers caught not wearing seat belts

• One vehicle seized under Section 165 due to lack of insurance

• Seventeen vehicles found with defects, such as illegal window tinting

• One incident of anti-social driving leading to a Section 59 penalty

• Four vehicles caught speeding in a 30 mph zone

• Four drivers using a mobile phone while driving.

It is not known at this stage how many of the offences listed were against taxi and private hire vehicle (PHV) drivers.

TEENAGER ARRESTED AFTER NOTTINGHAM CABBIE SUBJECTED TO RACIAL ASSAULT AND ABUSE

A suspect has been arrested after a taxi driver was racially abused and assaulted by a passenger.

The driver had just picked up a group from Mansfield at around 4.45am on Sunday 20 August when they reportedly started acting aggressively. After pulling the car over in Chesterfield Road and asking them to get out, one of the passengers allegedly snatched some cash from the driver. When the driver then challenged the passenger, a stream of racial abuse was hurled at them, while a punch was also thrown in their direction.

The taxi driver’s car was also kicked several times during the incident – causing multiple dents and scratches.

Officers arrived at the scene shortly afterwards and stopped a suspect in the street.

An 18-year-old man was subsequently arrested on suspicion of using racially aggravated words, assault, theft, and causing criminal damage.

‘UNACCEPTABLE’:

IMAGE CREDIT: LANCASHIRE POLICE

IMAGE CREDIT: NOTTINGHAMSHIRE POLICE

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