Analysing the Interviews

Using the engagement tool I tested the tool on an occupational therapist in a group interview. The tool helped us to understand the emotional vulnerability of the therapists.

My reflections after using the tool were: 1. The engagement tool has been beneficial as a conversation starter. 2. The tool requires at least two facilitators to make it work efficiently. 3. The tool’s colour allocations need not happen at the moment. The participant should not feel quizzed or as if there is a right or wrong answer. The tool can be used as an information artefact when we use it after the interview to map the responses. 4. The tool was highly interactive, leading us to the questions like why, what, where, when and how. 5. The tool helped us to get the stories out of the participant, which helped us to understand the emotional connection between the patient and the therapist. Other team members used the tool with different participants, and it helped us to gain many insights.