Storyboarding

Idea Bank We started brainstorming about ideas; the sketching exercise was a significant motivation for the ideas. We came up with ideas like a guidebook, goals & daily reflection, communication cards, mascot, assessment tools and a welcome kit.

We created an affinity map for prototyping the tools. We created a value vs effort graph. We placed all the ideas we had on the graph and based them on four different quadrants, viz. do it next, do not do it, do it when there is time and do it now. This exercise helped us to plan our further stage of prototyping and testing. It also gave us an idea about the essential and insignificant tools.

After the ideation process, we decided to design a storyboard to understand the touchpoints of the tools in the ecosystem. We individually designed five different storyboards.

Getting inspired by all the different storyboards, we narrated the story from Bob’s perspective, recently diagnosed with a neurological disease. We started the story from Bob’s first appointment with the practitioner and ended it with Bob being discharged from the rehab centre after the successful treatment. This activity gave us a clear idea about how the tools will be used for communication and assessment. Also, it showed us possible pitfalls which came to light while designing the storyboard. I think designing a storyboard is way more complex and beneficial. Here we connect with the users emotionally, which in turn helps us design better experiences, which is the crux of a design process.