1 minute read
SA REFLECTS ITS MISSION
Elevating women singers worldwide through education, performance, and competition in barbershop harmony and a cappella music.
“Elevating women education, performance, barbershop harmony
An excellent indication of the organization’s health from the survey is Sweet Adelines’ net promoter score, or NPS for short, which is a simple method of calculating member loyalty. We recorded a score of 49, which is considered very good. 50 to 79 is excellent and 80 is world-class. Given everything the world has thrown at us, this is a strong NPS score and higher than our score of 48 when we last measured it in 2017.