May 2021 Edition

Page 22

THE TIMES OF CANADA MAY 2021

ARE YOU KEEPING YOUR

EMPLOYEES SAFE? A

s I sit in my office in Vancouver, Canada and see the Covid-19 infections rise again in what is being termed as the “second wave”, the one question that comes to my mind is – How do I keep my office staff safe? This question is critical as we get a lot of visitors in the office. Some wear masks and some don’t, a few sanitize their hands using the sanitizer dispenser we provide at the door and some don’t. I confess that given the low infection rates in our city over the summer, we did not strictly enforce the prevention rules but with infections continuing to rise on a daily basis, we need to change our approach. For a small business, this can be tricky as we need to maintain a balance between treating our customers with respect and protecting our staff at the same time. I mention treating our customers with respect as the last thing we want is an argument or confrontation with that one customer that refuses to wear a mask or sanitize their hands when they enter our office. Let me share with you 7 key measures we have taken in order to keep our employees safe. A LARGE POSTER AT THE DOOR – This is the first indication to a visiting customer that they are entering an office in which safety of our staff is important. The poster informs visitors that they need to sanitize their hands as soon as they enter the office and that they need to wear a mask. The poster also informs them that should

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