Maryland Banker 1Q 2015

FIRST QUARTER 2015

Changing Shoes & Changing Lives Four Women Travel to Haiti on behalf of MBA to Distribute Hundreds of New Shoes THE OFFICIAL PUBLICATION OF THE MARYLAND BANKERS ASSOCIATION

Executive Risk Management Analytics (ERMA) For Bankers, By Bankers

Streamlined · Simple · Strategic

CRM's Legacy of Risk Management

· Timefefficient: nonfburdensome to staff M~y day onsitec · Leverages our ypfyr history and domain experience

· Comprehensive management and board training

· Customizable community bank risk inventory · Interactive webfbased dashboard

· Pointfinftime and trend analysis · Strategic risk management · Executiveforiented

· Topfdown

Contact Credit Risk Management today for an online demonstration

Copyright © y(~x: Credit Risk ManagementT L:L:C: All rights reserved

Blending Credit Talent & Technology to Serve Over 200 Financial Institutions Since 1989 GlenLake One

·

x~x( ParkLake AveT Suite p)(

·

RaleighT NC yEI~y

·

©~©fzxIf~I(~

·

www:CreditRiskMgt:com

CHAIRMAN John A. Scaldara, Jr. Chairman and CEO The Columbia Bank

FIRST QUARTER 2015

Changing Shoes & Changing Lives

CHAIRMAN-ELECT Daniel J. Schrider President and CEO Sandy Spring Bank

Contents

Four Women Travel to Haiti on behalf of MBA to Distribute Hundreds of New Shoes

VICE CHAIRMAN George D. Swygert, Jr. Regional Executive Capital One, N.A.

THE OFFICIAL PUBLICATION OF THE MARYLAND BANKERS ASSOCIATION

PAST CHAIRMAN Robert A. DeAlmeida President and CEO Hamilton Bank

186 Duke of Gloucester St. Annapolis, MD 21401 410-269-5977 / 800-327-5977 www.mdbankers.com

President & CEO Kathleen M. Murphy

Maryland Bankers Association

Publication Editor Cynthia L. Gentilcore Maryland Bankers Association

Board of Directors Judy Balloff Director, Enterprise Client Coverage, Bank of America Calvin E. Barker, Jr. Regional President-Baltimore Metro Region, BB&T George J. Behr, Jr. President and CEO, Arundel Federal Savings Bank Andrew M. Bertamini Regional President, Maryland Market, Wells Fargo Bank, N.A. James R. Bosley, Jr. President and CEO, Farmers & Merchants Bank Kenneth C. Cook President and Vice Chairman of the Board, Revere Bank Ralph W. Emerson, Jr. Senior Vice President, M&T Bank Raymond W. Hamm, Jr. Market Executive Greater Maryland, Executive Vice President, PNC Bank, N.A. Michael E. Hough CEO of Maryland Division, Susquehanna Bank Kim Liddell Chairman, President & CEO, The National Bank of Cambridge Michael G. Livingston President and CEO, The Bank of Glen Burnie Carissa L. Rodeheaver President and CFO, First United Bank & Trust Raymond M. Thompson President and CEO, Calvin B. Taylor Banking Company J. Scott Wilfong Chairman, President and CEO, SunTrust, Greater Washington/ Maryland, SunTrust Bank

PUBLISHED BY

280 Summer Street, Boston, MA 02210 Phone: 617-428-5100

Fax: 617-428-5118 www.thewarrengroup.com

THE WARREN GROUP Creative / Production / Advertising www.thewarrengroup.com custompubs@thewarrengroup.com

©2015 The Warren Group Inc. All rights reserved. The Warren Group is a trademark of The Warren Group Inc. No part of this publication may be reproduced in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without written permission from the publisher. Advertising, editorial and production inquiries should be directed to: The Warren Group, 280 Summer Street, Boston, MA 02210. Call 800-356-8805.

14 message from the Chairman The Voters Have Spoken.

Now What?

4

message from the president 2020 Vision

7

8

Making an Impact in Washington 8 Why Join MBA Benefits Alliance?

13

Changing Shoes & Changing Lives

14

MBA’s Financial Education Awards

19

2015 MBA Budget Planning Guide

20

BankNext

22

Next Leaders in Banking Awards

23

19

22

DEPARTMENTS: news and notes 26 professional development calendar 30

29 First Quarter 2015 | 3

Message from the Chairman JOHN A. SCALDARA, JR. | MBA CHAIRMAN

CHAIRMAN & CEO

THE COLUMBIA BANK

The Voters Have Spoken.

Now What?

W

ith so many new faces resulting from the 2014 election, the advocacy role of the Maryland Bankers Association is more important than it has been for decades. Thirty-five percent of the 188 Maryland General Assembly seats turned over, with more than 50 new members in the House of Delegates alone. A traditionally mitigating factor was the decennial redistricting, which always drives turnover, whether it’s incumbents announcing their retirement or their intent to seek a different office.

The election of a Republican governor will bring attendant changes in government appointments, including Cabinet secretaries. Republicans picked up nine seats in the Maryland General Assembly – two in the Senate and seven in the House. Committee assignments are beginning to take shape, although the final lineup will likely not be known until the new year.

With this backdrop of change, it’s all the more important for the Maryland Bankers Association to step up its longstanding advocacy role for the industry at both the state and federal levels, and, as needed, at the local level with policy-makers, the media and the public. Many of the newcomers previously held positions in county government, and so are known to our banking community.

Members will have an abundance of opportunity to meet with lawmakers for upcoming events such as MBA’s Eighth Annual “First Friday” Economic Outlook Forum, (January 9), Breakfast in Honor of Freshmen Legislators (January 27), the Day in Annapolis (February 25), and Legislative Dinner (March 4). Mark your calendars for all of these important dates and more information will be coming in the near future.

4 | The Maryland Banker

“First Friday” brings business leaders and bankers from around the state to get details on the economic forecast for the year ahead. The Breakfast in Honor of Freshmen Legislators presents an opportunity for new legislators to connect with bankers in their districts and to get a firsthand impression of the bankers and the communities they serve. The Day in Annapolis is a chance for bankers of all levels to come to the state Capitol to participate in the MBA’s advocacy efforts by meeting with legislators in their districts. The Legislative Dinner brings together Maryland General Assembly Committee members and our industry leadership to discuss key policy issues and industry trends.

With changes in leadership at the State level, forming policy from the ground up has become all the more important.

There is also the power of the Maryland BankPAC. We have set a $250,000 fundraising goal over a four-year cycle (2015-2018) for the Maryland BankPAC through broader member involvement in payroll deduction, bank director contribution drives and individual contributions recognized through the “Banker$Count” program, as discussed in an earlier column in this publication.

When a local banker communicates with their local representative on issues, it brings our industry’s issues to life. Bankers may not realize how powerful their individual voices are. I actively encourage you to utilize the MBA’s events to become active in meeting with your elected officials. Your voice really does matter.

■ John Scaldara is the chairman of the Maryland Bankers Association. Reach him at jscaldara@thecolumbiabank.com.

Maryland BankPAC Exceeds $250,000 Contribution Goal!

The MBA member banks and bankers from the following institutions helped Maryland BankPAC exceed its $250,000 four-year cycle goal, 2011-2014: Arundel Federal Savings Bank Baltimore County Savings Bank, FSB * Bank of Ocean City Bay Bank, FSB BB&T Calvin B. Taylor Banking Company Capital One, N.A. Chesapeake Bank & Trust Company Chesapeake Bank of Maryland CNB Community Bank of the Chesapeake County First Bank EagleBank Farmers & Merchants Bank First United Bank & Trust Frederick County Bank

Hamilton Bank Harford Bank Hebron Savings Bank Homewood Federal Savings Bank Howard Bank Maryland Financial Bank Maryland Title Center Monument Bank NBRS Financial Bank * New Windsor State Bank North Arundel Savings Bank OBA Bank * Old Line Bank PNC Bank, N.A. Prince George’s Federal Savings Bank * Provident State Bank

Queenstown Bank of Maryland Regal Bank & Trust Revere Bank Saint Casimirs Savings Bank Sandy Spring Bank Slavie Federal Savings Bank * SunTrust Bank Susquehanna Bank The Bank of Glen Burnie The Columbia Bank The National Bank of Cambridge The Peoples Bank The Talbot Bank of Easton, Maryland Wells Fargo Bank, N.A. Woodsboro Bank

* These contributions were given under the institution’s name prior to a name change, merger or acquisition.

StonieR

First. Best. Next.

80 years of ExcEllEncE in Banking Education

Send Your Rising Stars to Stonier In partnership with the renowned Wharton School, Stonier provides an unparalleled executive education experience.

Now accepting applications for Stonier 2015.

The ABA Stonier Graduate School of Banking June 4–11, 2015 University of Pennsylvania Philadelphia, PA First. Best. Next.

Visit abastonier.com for details.

First Quarter 2015 | 5

Looking for ways to improve your bottom line?

Maryland Bank Services Preferred Providers has the solutions!

Agility Recovery Solutions Business Continuity

APPI Energy

Energy Consulting

BITS (Banking Infrastructure Technology Services) Voice & Data Connectivity

Cintas Corporation

CBCInnovis

Flood Certifications

Document Destruction

EverFi

Equias Alliance, LLC

BOLI & Compensation Plans

Financial Literacy

Financial Services, Inc.

Thumbprint Signature

Board Portals

Identify Theft

Optimum

Printing and Supplies

Thomas Compliance Associates, Inc. Compliance Services

SNL Financial

News, Data & Analytics

L.R. Webber Associates, Inc. Employee Benefits Consulting

Senior Housing Crime Prevention Foundation CRA Solutions

Works24

On Hold & Lobbying Marketing

Zurich American Insurance Company Property and Casualty

Maryland Bank Services, Inc. also partners with ABA’s Corporation for American Banking and ICBA to offer additional member benefits from companies affiliated with these national organizations such as:

Affinion Group

Promontory Interfinancial Network

UPS

For more information on any of Maryland Bank Services Preferred Providers contact MBA’s Cindy Gentilcore 443-837-1602 | cgentilcore@mdbankers.com or visit www.mdbankers.com to learn more on the products and services they provide.

Xerox

Message from the President KATHLEEN M. MURPHY | PRESIDENT & CEO

MARYLAND BANKERS ASSOCIATION

2020 Vision

T

he last time we undertook miss opportunities to be the important to build our plan for the next three a formal strategic planning resource our members were counting years, predicated on a vision of what process at the MBA board level on during these crucial years. the MBA will be in the year 2020. was one week before Lehman Brothers So, like the banks we serve, over They say that hindsight is 20-20 – failed in 2008. We worked thoroughly time, your Association staff and banker we all can vividly see where we have and deliberately on a three-year plan to leadership began to lengthen our been. And I am very pleased to say that take us to 2011 …. and then the world, outlook and made it a priority this year our visioning for the next three to six our economy and our industry literally changed overnight. Since that time, we, I am energized by the outlook for the Association and what lies ahead. like our members, have been focused Importantly, I am grateful to our members for your input and to the on getting through the quicksand, strategically setting a course to focus Association’s leadership for their dedication and commitment to our industry.

GF_Banker'sNewsletter on the “need to dos” so1/10/14 that we8:30 didAM notPage 1

The leaders in providing legal advice to Maryland’s financial services industry

D. Robert Enten Carla Stone Witzel David S. Musgrave Marjorie A. Corwin Peter B. Rosenwald, II Christopher R. Rahl Brian L. Moffet Andrew D. Bulgin John C. Morton Victor A. Kwansa Travis W. Dalton Attorneys at Law 233 E. Redwood Street n Baltimore, MD 21202 410-576-4000 n www.gfrlaw.com

years has come into focus as well. We asked our members to provide the MBA Board of Directors with feedback about how the Association is doing, how it is serving our members in our five “mission” areas and where our members see the greatest opportunities.

Working with Terry Saber, partner of WIPLi, LLP, we took that feedback and incorporated it throughout our strategic planning process.

As I write this column, we have just concluded the strategic planning retreat with the MBA Board of Directors and recent former MBA chairmen of the Association. I am energized by the outlook for the Association and what lies ahead. Importantly, I am grateful to our members for your input and to the association’s leadership for their dedication and commitment to our industry. You will be hearing more about this in the days to come.

■ It’s my honor to serve this great industry.

Please contact me at any time to discuss issues of importance to you at kmurphy@ mdbankers.com or 443-837-1601.

First Quarter 2015 | 7

From left: Kathleen Murphy, MBA president & CEO; John Scaldara, MBA chairman, chairman and CEO, The Columbia Bank; Martin Gruenberg, FDIC chairman; Bob DeAlmeida, MBA immediate past chairman, president and CEO, Hamilton Bank; and Charlie Schwabe, executive vice president, chief administrative officer, Howard Bank.

MAKING AN IMPACT IN

WASHINGTON T

his fall, more than 25 bankers representing 15 institutions from across Maryland joined the Maryland Bankers Association’s government relations team in Washington, D.C., to meet with the OCC, CFPB, FDIC, Federal Reserve, the Maryland Congressional delegation and the Treasury. This annual visit, held in collaboration with the American Bankers Association and in partnership with the Independent Community Bankers of America, is a critical element of the MBA’s advocacy efforts, providing an avenue in which members can directly interact with their regulators and legislators to effectively communicate concerns of the industry and their individual communities.

This year, with the appointment of former Maryland Commissioner of Financial Regulation Sarah Bloom Raskin to the position of the Deputy Secretary of the Treasury, the MBA added a visit to the U.S. Department of Treasury to the schedule. During our meeting at the Treasury, attendees had the opportunity to hear from Bloom Raskin and another former Maryland Commissioner of Financial Regulation, Mark Kaufman, who now serves as special counsel to the deputy secretary.

8 | The Maryland Banker

In addition to the Treasury, MBA Washington Visit attendees met with representatives from the Federal Reserve, FDIC, CFPB and the OCC. During these visits, members advocated for regulatory relief and heard from regulators about examination trends and insights.

This year was marked by demonstrable examples of how our meetings made an impact. For example, the MBA notified the regulators of a letter sent to their respective agencies by the ABA and state bankers associations urging community bank relief under the Basel III streamline calculations. As a result, regulators have requested further information on the effect of the Basel III streamline calculations to community institutions and discussion on the topic was been established.

Further, after meeting with the CFPB, the agency requested banker participation on a panel for an event focused on checking account screening policies and practices.

The MBA identified a member banker to speak on the panel, and was pleased to have MBA member participation in the event.

The following is a summary of the various meetings and issues covered in MBA’s 2014 Washington Visit.

From left: Joe Bouffard, regional executive, First National Bank of Pennsylvania; MBA Immediate Past Chairman Bob DeAlmeida, president and CEO, Hamilton Bank; and MBA Chairman John Scaldara, chairman and CEO, The Columbia Bank, prepare for a briefing with the OCC.

FDIC Chairman Martin Gruenberg’s Remarks This year, MBA members met with the chairman of the FDIC and his staff in a conference room in the FDIC building. This unique meeting style allowed for a candid and conversational meeting with Gruenberg and his staff.

During the meeting, MBA spoke with Gruenberg and his staff on topics of data security, the need for regulatory relief, mortgage servicing assets, and Basel III relief. In addition, Gruenberg shared some very interesting statistics on banking industry consolidation, noting that the current consolidation in community banks is not from large banks acquiring community banks, but rather from community banks acquiring other community banks. In addition, consolidation among larger institutions took place faster than consolidation among community banks. Banking industry challenges noted by the chairman included recruiting qualified employees, succession planning (over 1,000 banks countrywide are family-owned), and information technology.

A Conversation with Federal Reserve Governor Lael Brainard This year, the MBA joined with the New Hampshire, Maine and Vermont bankers’ associations in our visit to the Federal Reserve. This provided a great opportunity for a united voice to advocate on behalf of the industry. Meeting with the MBA was Federal Reserve Governor Lael Brainard, who was appointed in June 2014. Brainard has an extensive financial and international policy background – prior to her appointment to the board, Brainard served as undersecretary of the U.S. Department of the Treasury from 2010 to 2013.

During this time, she was the U.S. representative to the G-20 Finance Deputies and G-7 Deputies and was a member of the Financial Stability Board. Brainard also served as the deputy

From left: Pam Lipscomb, compliance officer, First United Bank and Trust; Jonathan Turgel, vice president and branch manager, Sandy Spring Bank; and Ken Bowen, channel partner delivery manager, West Town Bank & Trust.

national economic adviser and deputy assistant to President Clinton.

Brainard noted that the economy is stronger and more sustained than we’ve seen in the past few years. While economic risks remain, she expected to see robust growth into next year. Additionally, unemployment numbers are improving faster than expected. However, wage growth is still fairly flat and a substantial amount of the employment growth is part-time employment growth.

When asked about the housing economy, Brainard responded that housing market activity is picking up, but the growth is not as robust as in previous recoveries. In fact, housing remains a bit of a drag on the economy and firsttime homebuyers are still not coming into the market in large numbers.

During the meeting bankers from all four states echoed the need for regulatory relief to provide access to credit for worthy individuals. In response, Brainard noted that lenders may still be reluctant to enter the residential real estate space due to additional risks created by regulatory change and housing reform. She also noted that the impact of ATR and QM and other regulatory changes may impact availability of credit. While some changes have been made for smaller institutions and rural areas, it remains to be seen if those changes provide adequate flexibility.

Brainard also noted that the changing capital rules and requirements – in spirit – are to make it expensive, hard and complicated to be larger, interconnected and international.

This in turn should favor smaller banks; however, she noted this is not happening yet. She noted that the Fed is watching this closely and wants to be sure that the burden Continued on page 10

First Quarter 2015 | 9

is proportionate. Brainard also recognized the challenges of operational difficulties of complying with regulatory changes and noted that slowing the rate of change would be helpful.

A Walk Down Memory Lane With the recent appointment of former Maryland Commissioner of Financial Regulation Sarah Bloom Raskin to the position of deputy treasury of the secretary, and the move of another former commissioner of financial regulation, Mark Kaufman, to special counsel to the deputy secretary, the MBA added a meeting at the Treasury to the Washington Visit. During the visit, the MBA had the opportunity to speak with the deputy secretary on her new position and emerging issues. A point of emphasis during the meeting was the emerging issue of data security.

In her remarks, Bloom Raskin strongly encouraged a larger focus on data security and the need for greater inter-industry communication on emerging threats. The Treasury has been designated as the responsible entity for setting cyber security processes and standards for the federal agencies and to take this “best practice” framework to the private sector. A specific focus is to understand how cyber threats are working in financial institutions. Attendees had an excellent discussion about the need for a national standard for data security and the importance of looking beyond financial institutions to protect personal information.

Bankers Raise Concerns with the CFPB MBA met with Jennifer Stockett, Senior Advisor, Office of Financial Institutions & Bureau Liaison, External Affairs, and Jeff Swartz, Business and Trade Liaison, from the Consumer Financial Protection Bureau (CFPB). The MBA has met consistently with the CFPB since it was formed. There were many concerns raised during this meeting including the consumer complaint database. The database seeks to create a public forum on consumer complaints against financial institutions. However, the database lacks a simple method for an institution to respond to a complaint without a signed waiver from the consumer. Without the benefit of both perspectives, the value of this database is limited by a lack of opportunities for adequate feedback from financial service institutions.

Additional concerns raised included: the need for very clear and transparent standards on what falls under UDAAP so that banks can clearly understand what the rules are; the purpose and anticipated benefit of the proposed 37 new data points in HMDA; and the challenges new payment systems create to the banking system. In response to the questions on UDAAP and HMDA, the CFPB representatives noted that the comment period on the proposals was still open and encouraged bankers to share their specific perspectives and examples of concerns through that process. With regard to 10 | The Maryland Banker

the payment system, CFPB responded that they were looking closely at the payment systems and working to determine the non-bank entities over which they have regulatory authority.

It was noted that, while the CFPB may not have authority over retailers, they do have authority over payment system companies.

Bankers also asked if any additional changes were expected in the QM rural and small lender definitions.

Attendees were concerned that credit worthy, but non-cookie cutter bank clients are still falling through the crackers in terms of credit availability. The CFPB noted that they have received a lot of anecdotes about this concern, but not much in terms of hard numbers. However, rule making is a continual process and that they have already started the look back review process.

Constructive Dialogue with the OCC The second in recent years, the MBA’s meeting with the OCC was constructive, informative and helpful. Washington Visit attendees met with Paul Nash (senior deputy comptroller and chief of staff), Jennifer Kelly (senior deputy comptroller for bank supervision policy and chief national bank examiner), and Dan Stipano (deputy chief counsel).

Topics discussed included the considerable and additional resources banks are investing into BSA compliance efforts – directly related to the feedback from regulators, vendor management risk, cyber security, interest rate risk, and challenges created by new payment systems.

In discussions, it was indicated that the OCC supports legislation to create national standards to bring companies and organizations up to the financial services industry’s cyber security standards, which are the gold standard in the nation.

The OCC also discussed the importance of a layered security approach, regulatory monitoring and scanning, detective analysis, and addressing the third-party risk element. OCC representatives also raised concerns about the younger banking customers who do not understand or appreciate the risks of using new payment systems which, the OCC agreed, are not being properly regulated.

Developing Meaningful Congressional Relationships Due to the Congressional recess in preparation for the 2014 elections, members of the Maryland Congressional Delegation were not available to meet with MBA during our Washington Visit. However, the MBA utilized the opportunity to meet with the bank policy staff of the offices of all eight members serving in the U.S. House of Representatives and both U.S. Senators representing Maryland to develop meaningful relationships with these important individuals. During the meetings, many issues were emphasized with the various staff members of our

Maryland Congressional Delegation. Below is a brief overview of topics we highlighted in our discussions.

Fairness in Taxation for Credit Unions With credit unions growing larger every day, it appears that the defining purpose of the credit unions has been lost.

Many of the credit unions today operate very similar to banks, and given a favorable tax and regulatory structure, benefit from an un-level playing field with banks. As they have grown larger, credit unions have expanded lending, and are directly competing with community banks that often are owned and operated by members of the community they serve. Credit unions benefit greatly from their ability to offer lower rates that result from larger tax exemptions.

During our visit on Capitol Hill, bankers began by acknowledging and thanking Maryland Congressional members for not signing on as co-sponsors to legislation that would expand credit union lending authority. The MBA also stressed the increasing expansion of credit unions and urged fairness in taxation between credit unions and banks.

National Standard for Data Security With the recent alarming rate of data breaches, there was an increasing focus on data security. The MBA emphasized the strict standards that the financial industry has established for the protection of consumer data, and the need for a uniform standard of consumer data protection at all points of a financial transaction. In our meetings, we explained that the data security is only as strong as the weakest link in the system. For example, if security is weak at the point of sale, the entire system is subject to vulnerabilities. Of the issues we discussed with Maryland’s Congressional delegation, the need for national standards for data security appears to have the most support.

FHFA’s Proposed Rule – Change in Membership Requirements for Federal Home Loan Bank On Sept. 2, 2014, the Federal Housing Finance Agency issued proposed rule RIN 2590-AA39. The proposed rule would impact FHLBank membership requirements and thus MBA member banks –all of whom are FHLBank members.

Among other things, the proposal would establish a new quantitative one percent mortgage test for all FHLBank members on an ongoing basis and would require those members subject to the ten percent residential mortgage loan requirement to adhere to this requirement on an ongoing basis (currently must meet this upon joining a FHLBank).

The proposal would also make some significant changes to insurance company membership including prohibiting captive insurance company new memberships, “sun setting” after five years (and limiting during the phase out access to advances) existing insurance captive members, and addressing

“place of business” rules.

Understanding the potential impact the proposed rule has on the lending system, MBA and members urged members of the Maryland Congressional House Delegation to sign onto a letter urging the Federal Housing Finance Agency to reconsider the implementation of the rule.

Qualified Mortgages In Jan. 2014, the newly created “qualified mortgage” (QM) rule became effective. A key regulation stemming from the reforms from the Dodd-Frank Act, creditors are now required to determine the consumer’s ability to repay a mortgage before issuing a loan. With the implementation of this rule, it is becoming apparent that this one size fits all approach is having a negative impact on the availability of credit. The extent of the limitation in availability of credit was realized when, in October 2014, it was revealed that former Federal Reserve Chairman Ben Bernanke was unable to refinance his home under the new rules.

QM Status for Mortgages Held in Portfolio With the implementation of QM, it is becoming apparent that the rule is having a negative effect on the availability of credit. In creating a one-size-fits-all approach to lending, creditworthy candidates are being rejected because of a lack of a safe harbor for loans that do not qualify as QM. During this year’s Washington Visit, the MBA advocated on behalf of Maryland’s recovering housing industry, by requesting that mortgages held in portfolio be granted QM status and be covered under the QM safe harbor. By keeping a mortgage in portfolio, the institution has determined that the borrower has the ability to repay, and has taken a vested interest in the success of the loan. Without the safe harbor granted under QM, a financial institution will be prevented from providing loans to credit worthy individuals for fear of future litigation.

Conclusion We would like to thank everyone for joining us for our exciting two-day trip into Washington, D.C. MBA extends a special thank-you to our sponsors, Ober|Kaler, Kilpatrick, Townsend, & Stockton LLP, Federal Home Loan Bank of Atlanta, the Independent Community Bankers of America, American Bankers Association (ABA) and Frederick County Bank. MBA also thanks the ABA for all of its hard work in helping us arrange our various meetings with our regulatory agencies.

Finally, we thank our members who participated in this year’s Washington Visit. Your dedication of time and continued involvement in MBA’s advocacy efforts are impactful and meaningful. If you weren’t able to be involved this year, there will be another opportunity in the spring of 2015 and again next fall.

■ First Quarter 2015 | 11

www.uwcm.org

CHANGING THE ODDS FOR FAMILIES AND COMMUNITIES Choose #4444 when you donate to maximize your impact.

Why Join MBA Benefits Alliance?

Why should I consider the MBA Benefits Alliance?

First, a move to a self-funded platform from a fully-insured one saves from 4 to 7 percent in fees and taxes that are payable under a fully-insured program, but not for a self-funded plan. This is driven by state premium tax payments and Affordable Care Act (ACA) fees and is not particular to the MBA Benefits Alliance.

What advantage do I gain with MBA Benefits Alliance?

In addition to “normal” self-funding advantages, we create economies of scale and increased downside protection by buying “wholesale” rather than “retail.” We negotiate the administrative fees based on total enrollment. The stop-loss carrier also looks at the program as one group; as long as the carrier meets its profit margin expectations, banks with high claims utilization are protected from unusually high increases. Much like your association, strength in numbers!

The MBA Benefits Alliance program is designed to change the way that we look at health care: • This is not a product or a service “sale;” we are looking for ways to improve the health and well-being of your employees.

• Our actuaries set the pricing of the program, not the carriers.

• We are using Population Health Management tools to address emerging claims; we are focused on the future with predictive modeling, not the past with claims reports.

• We use advanced data analytics through DataSmart Solutions to review your claims payments, identify both specific claimants and group disease patterns that may be addressed through plan design, employee engagement and wellness programs.

• DataSmart Solutions is an advanced package utilized by many large employers, state governments, colleges and large medical networks (including Johns Hopkins). We are thrilled to be able to bring this level of claims analysis to MBA Benefits Alliance.

• Rates are determined based on the information submitted.

Your rates will “float” up or down based on your actual carrier renewal. We have designed things in this manner to break the cycle whereby banks receive renewals too late to be able to make effective decisions. With this rating mechanism, a bank is assured of pricing versus a 10 percent target benchmark used.

• We have added Cigna as a network option to sit alongside of United Healthcare. Both networks cover the whole state of Maryland as well as the surrounding states. Both are using national networks to be as expansive as possible for employees living out of state, children away at college or for employees to be covered while traveling.

Does MBA Benefits Alliance cover medical costs only?

The formal plan currently provides only medical and drug coverage. We do have a guaranteed program in place with two carriers (AUL/OneAmerica and Sun Life) that guarantee discounts on group life and disability coverages. L.R. Webber Associates, Inc. (LRW) acts as a fully licensed brokerage firm and may create a “one stop shop” should a bank desire or they can work on the medical program alone. It is each bank’s choice.

Do I need to pick certain plan designs?

No; each bank maintains its autonomy in both plan design and setting employee contribution levels. We are here to assist with these items as well as employee enrollment and education.

All in all, does this really work?

The programs developed by LRW in other states have consistently beaten medical trend. LRW specializes in working within the banking industry and customizing the employee benefit needs to the industry. As an example, the Pennsylvania program has averaged below a 5 percent renewal as a whole over the last three years. This is an average; some banks actually saw funding levels reduced, banks with worst case scenarios had increases in the upper teens. LRW works hard at maintaining a long term perspective of cost control, not one of short term cost savings. You want to offer a quality program through quality carriers to help to attract and retain the best employees. To this end, you must have a stable cost. This is the goal.

MBA member banks that have joined MBA Benefits Alliance thus far: • • • • •

Community Bank of the Chesapeake First United Bank & Trust Middletown Valley Bank New Windsor State Bank Old Line Bank

What do I do to get started?

Simply contact the MBA’s Cindy Gentilcore at cgentilcore@mdbankers.com or (443) 837-1602, or Booker Moore at L.R. Webber Associates ar bmoore@lrwebber. com or (814) 695-8066). We have introductory meetings to explain the details and/or may send out a data collection list explaining the items that we need to prepare a proposal.

■ First Quarter 2015 | 13

Port-au-Prince schoolchildren waiting to be sized and fitted for new shoes.

Changing Shoes & A girl shows off the new shoes she decorated at the Maison Les Enfants de Dieu orphanage in Port-au-Prince.

14 | The Maryland Banker

Changing Lives Four Women Travel to Haiti on behalf of MBA to Distribute Hundreds of New Shoes

The Soles4Souls team who traveled to Haiti in December.

Bottom row, Denise Pope (middle) and April Fox (far right); top row, Holly Rhodes (fourth from right), who were given the opportunity to travel to Haiti on behalf of the MBA.

By Anna Sims As a result of the astounding success of the Maryland Bankers Association’s (MBA) Council of Professional Women in Banking and Finance 2014 Philanthropy Initiative Used Shoe Drive, which collected 63,270 pairs of used shoes, a random drawing of all banks and organizations that participated in the used shoe drive was held on May 1, 2014, at the council’s Second Annual Conference. The drawing offered three banks and/or organizations the opportunity to travel with Soles4Souls representatives to distribute new shoes to children in need in Haiti.

When Holly Rhodes, marketing and advertising manager at Queenstown Bank of Maryland, was offered the chance to represent the MBA and her bank on the mission trip to Haiti, she was “absolutely over the moon,” but also “scared and anxious.” She’d seen images of Haiti in the news and was nervous about how well she’d adapt to life in the developing country. Still, she knew the trip was an “amazing” opportunity that she needed to take.

Rhodes traveled with Denise Pope, senior vice president of retail banking at WashingtonFirst Bank, and April Fox, community office manager at First United Bank & Trust, from December 2 through December 6, while Jennifer Jones, vice president and senior trust and investments officer at First United Bank & Trust, made the trip on October 12 through October 16.

The five-day trip saw the women visiting schools,

an orphanage and a church where they washed feet and distributed new shoes to hundreds of children, and it gave them the opportunity to connect with Haiti’s people, and learn what life on the island nation is really like.

Haiti is the least developed nation in the Western Hemisphere. The country caught the world’s attention in 2010 after it suffered a devastating earthquake, but its issues began long before then, said Tiffany Johnson, outreach and travel coordinator at Soles4Souls. “What the earthquake did was put the global lens on a problem that had been existing for decades. [Haiti is] a country of people that have been oppressed for hundreds of years under an extreme leadership regime,” Johnson said. “There is no job market to speak of for men or women in countries like Haiti.”

For this reason, Haiti is one of several countries where Soles4Souls transports donated shoes – like those collected during MBA’s used shoe drive – to support micro-enterprises.

In other words, the shoes are given to impoverished people to sell in their own very small businesses. In this way, the shoes create long-term jobs, not just one-time donations. Many of the micro-enterprise operators in Haiti are women, Johnson said, and these jobs allow them to send their children to school, put food on the table each day and improve the lives of their families.

“Sometimes micro-enterprise isn’t the easiest thing to grasp; it’s not something we do in the U.S.,” said Nicole First Quarter 2015 | 15

Soles4Souls’ Tiffany Johnson with children at Feed Hope, an after-school program that feeds 120 children daily.

A little boy at Maison Les Enfants de Dieu orphanage is all smiles after receiving his new shoes.

Atnip, director of foundation and corporate development at Soles4Souls. “That’s one reason why it was so great to work with the MBA women, because this is a world they understand – women in finance [and] putting women to work. They were really able to see the full scope of what we do.” Soles4Souls also distributes brand new shoes, donated by companies like Keens and Skechers, to people in need. It was these new shoes that the MBA women distributed on their trip.

Upon arriving in Haiti, one of the first things Pope noticed were the tables selling soap, vegetables and other goods that lined the side of the road, lit up by candles and flashlights in the dark. Rhodes was struck by the smell: burning rubber, plastic and trash. “Off in the distance, I saw smoke rising from different places and thought, ‘Oh my gosh, something is on fire.’” she recalled. “Well, things are on fire. There’s no sanitation system there, so they were burning their trash.”

As they traveled around the island, the women saw 6-year-olds taking care of baby siblings; homes, schools and orphanages without running water or electricity; and a mass grave where the tens of thousands of victims of the 2010 earthquake are buried. “[Visiting Haiti] really makes you appreciate what you have. I can tend to my needs whenever I want. I can eat whenever I want,” Pope said. “I remember one man on the trip said, ‘I’m going to be processing this for a

long time.’ When I got home, I was like, ‘Wow, he was right.’

I’m still processing it.”

Johnson said there are signs that things are improving in Haiti, including a turnpike-style roadway that’s underway. “It may take them 10 years to build it, but that is huge sign of progress for that country,” Johnson said. “The tent cities from after the earthquake are mostly gone … They’re building a huge soccer stadium that’s Olympic-quality.”

Pope called the country “gorgeous,” and gushed about its lush green wildlife and turquoise oceans. Still, the women said their favorite part of the trip was not seeing the sights, but meeting the people. “The kids were so excited and grateful,” Jones said. “They’re very well disciplined, so sometimes it was hard to get a smile out of them at first, but they warmed up after awhile.”

Haiti’s official languages are French and Haitian Creole, but the communication barrier did not prevent the women from connecting with the nation’s people. “At the last school we went to, at one point the principal started talking. I couldn’t understand a word he was saying, but I knew exactly what he was saying,” Jones said. “He was just overwhelmed with appreciation for us being there, and thankfulness for what we were doing. It makes you feel good … I don’t think I realized what kind of effect it was going to have on me.”

Jennifer Jones and the Soles4Souls group wash the feet of Haitian school children before fitting them for new shoes.

April Fox, Denise Pope and Holly Rhodes on their last evening in Haiti.

16 | The Maryland Banker

Volunteers measure a little girl’s feet to size her for new shoes.

Little girl with her new shoes cares for her younger sister at a school, Friends of Children of Laschobas.

For Rhodes, her favorite moment of the trip came once the new shoes were distributed and a bit of time was left over to play. While she was in a nursery orphanage, she spotted Wilson: a young boy around 6 years old, dressed in capri pants and a short-sleeved onesie with the bottom snaps undone. He was lying on his stomach on the floor because he could not use his legs and had limited use of his hands and fingers. She suspected he had cerebral palsy, but no one at orphanage knew for sure.

Rhodes spent the afternoon with Wilson, playing with a metal water bottle and metallic stickers, and taking pictures on her phone. “We didn’t have to speak with words. We just

Holly Rhodes with Wilson at Maison Les Enfants de Dieu orphanage.

fell in love with each other,” Rhodes said. Both Rhodes and Wilson were in tears when it was time for her to leave.

“I think out of all of the people on the trip, I seemed like probably the least likely to connect with the country.

[Adapting to life in Haiti] was a real challenge for me. At first, I really was not sure that, mentally, I was strong enough to do it,” Rhodes said. “But it was life-changing trip. I will definitely be back there one day, and I will definitely see Wilson again.”

■ Anna Sims is associate editor with The Warren Group, publisher of The Maryland Banker.

First Quarter 2015 | 17

Council of Professional Women in Banking and Finance 2015 Annual Conference Featuring Keynote Speakers Brenda Frese

Head Coach University of Maryland Women’s Basketball

save the date

With her passion for leading, positive attitude, and stellar workethic, Head Coach Brenda Frese, in just a few years, brought Maryland Women’s Basketball back to national prominence. She has been described by her players as being a “terrific role model”, a “great motivator”, and “a mom away from home”.

Among her peers, she is known as a “driven and determined leader”, “hard working”, and is well respected.

Tory Johnson

ABC’s Good Morning America Weekly Contributor Tory Johnson helps women make great things happen. She made the shift from employee to entrepreneur and built two multi-million dollar career-focused businesses--Women For Hire and Spark & Hustle--after a painful firing. Now, after a second major shift—losing more than 60 pounds in a year—Tory's mission is to help others change their mind for a better life. She is a weekly contributor on ABC's Good Morning America, the #1 New York Times bestselling author of THE SHIFT, a contributing editor to SUCCESS magazine and a popular speaker. Oh, and she’s a wife and mom, too.

With a Growing Attendance, a New & Bigger Location in 2015!

Martin’s West 6817 Dogwood Road Baltimore, MD 21244

Register today at www.mdbankers.com

MBA Financial Education Awards 19 Member Banks Recognized for Improving Financial Education

The Maryland Bankers Association (MBA) is very proud that 2014 marks the 11th year of the MBA’s Financial Education Awards Program.

This program, bestowed by the MBA’s Financial Education Council, was launched in 2004 to recognize the outstanding efforts of member banks and their continued commitment to making a difference in their community’s by teaching financial education programs.

The MBA’s Financial Education Awards are given in three award categories for programs and activities that reinforce financial education concepts such as developing good savings, budgeting techniques, money management skills, establishing and managing credit, understanding mortgage and consumer lending products and a variety of consumer protection practices.

The three award categories are: • School-Age Children (pre-school through eighth grade) • Young Adults (high school and college students) • Adults and Seniors (age 25 and older) The financial education award entries were reviewed by the MBA’s Financial Education Council based on various criteria: program; presentation materials; community impact; financial literacy concepts; and development.

This year 19 banks participated in the awards program, submitting a total of 34 entries. They were honored at an awards luncheon held in conjunction with MBA’s BankNext.

The following are the 2014 MBA Financial Education Award winners: School-Age Children (bank assets less than $1 billion) First place: Bank of Ocean City Second place: New Windsor State Bank School-Age Children (bank assets greater than $1 billion) First place: Wells Fargo Bank, N.A. Second place: PNC Bank, N.A. Young Adults First place: Capital One Bank Second place (tie): BB&T and Community Bank of the Chesapeake Adults and Seniors First place: PNC Bank, N.A. Second place: Bank of Ocean City and Calvin B. Taylor Banking Company * *This is the first time in the history of this program that two banks have collaborated on their financial education efforts in the community.

A special recognition award was also provided to the following 11 banks who submitted entries this year and who are improving financial education in Maryland’s communities:

Carroll Community Bank Eastern Savings Bank First United Bank & Trust Fraternity Federal Savings & Loan Association Hamilton Bank Howard Bank

Rosedale Federal Savings & Loan Association Sandy Spring Bank The Columbia Bank The Talbot Bank of Easton, Maryland Woodsboro Bank

Congratulations to this year’s 2014 Financial Education Award winners and participants! They all should be commended for the work they do all year to improve the financial education skills in their communities.

First Quarter 2015 | 19

“First Friday” Economic Outlook Forum January 9, 2015 The Renaissance Harborplace Hotel, Baltimore

This event showcases economic experts sharing information you need about the future of the region’s economy. It also provides business leaders an opportunity to network with peers and best customers. Featuring Dr. Quincy Krosby, chief market strategist, Prudential Annuities; Anirban Basu, chairman and CEO, Sage Policy Group; and bank economic experts.

Registration Fee: $125/person SPONSORSHIP OPPORTUNTITIES Platinum Sponsor: $10,000 Silver Sponsor: $3,000

Gold Sponsor: $5,000 Patron Sponsor: $1,750

Southeastern Conference of Community Bankers January 28-30, 2015 Key West, Florida

This conference attracts senior management and directors from primarily small to mid-sized community banks and thrift institutions. Attendees from Florida to Maine, and Ohio to Louisiana attend this three-day conference.

Registration Fee: $525/person Hotel Room Rates: $329/night SPONSORSHIP OPPORTUNTITIES Platinum Sponsor: $2,750 Gold Sponsor: $1,500 Silver Sponsor: $750

Event Sponsors: $1,500 - $2,500 Bronze Sponsor: $500

Day in Annapolis February 25, 2015 Annapolis

This event provides financial institutions executives, officers and employees with a unique opportunity to see the Maryland General Assembly in action and act upon legislation that affects our industry. Discover new opportunities to connect and learn about advocacy and the legislative process.

Registration Fee: $95/person

2015 MBA Budget Planning Guide The Maryland Bankers Association’s Budget Planning Guide will help you with your planning for participation in MBA programs and events the coming year. It also ensures that you are aware of

Legislative Dinner March 4, 2015 Annapolis

The Maryland General Assembly convenes every January for a 90-day session and bankers across the state attend this event to develop and strengthen relationships with members of the Maryland General Assembly.

Registration Fee: Complimentary

Regional Meetings April 2015

Thank you for your continued support of the MBA

Join MBA for a recap of the 2015 Maryland General Assembly to hear first-hand of the summary of actions that will be impacting our industry, and to learn about new member opportunities and benefits, including ways to stay most engaged in your Association.

and including us in your 2015 plans.

Registration Fee: Complimentary

when sponsorship opportunities are also available.

SPONSORSHIP OPPORTUNTITIES Event Sponsors: $500 - $1,500 20 | The Maryland Banker

Council of Professional Women in Banking and Finance Annual Conference May 7, 2015 Baltimore

This conference is designed to benefit all individuals who serve in a leadership capacity within MBA’s member banks and financial organizations – from first-level managers to executives, and throughout all department and support areas. The Council of Professional Women in Banking and Finance’s mission is to encourage, empower, and inspire women to reach their goals in their banking and finance careers through ongoing education, personal and professional development, innovative programs and activities, and opportunities for mentoring to enable them to reach for GOLD – Growth, Opportunity, Leadership, and Development.

Registration Fee: $295/person SPONSORSHIP OPPORTUNTITIES Event Sponsors: $1,000 - $5,000

119th Annual Convention

May 31 - June 3, 2015 The Greenbrier – White Sulphur Springs, WV Hundreds of bank CEOs, directors, and senior management decision-makers will gather for the annual election of association leadership, educational programs and networking events, along with a golf tournament and Chairman’s Night – plus many more activities and events.

Registration Fee: $845/person Hotel Room Rates: $299/night SPONSORSHIP OPPORTUNTITIES Platinum Underwriter: $10,000 Gold Underwriter: $5,000 Silver Underwriter: $3,000 Bronze Underwriter: $2,000 Event Sponsors: $3,500 - $10,000 Golf Tournament Sponsors: $1,000- $5,000

Maryland Banking School – 40th Anniversary!

August 3-7, 2015 College Park Marriott Inn & Conference Center

The Maryland Banking School offers perspectives on forces that shape the financial services industry. Through an emphasis on developing leadership, managerial and technical skills, and creating a resource network, students enhance their individual and corporate performance to thrive in the evolving financial services marketplace.

Annual Washington Visit

Fall 2015 (normally held in September/October) Washington, D.C. This event includes a federal legislative briefing from industry experts; opportunities to meet and discuss the industry’s critical issues with the Maryland Congressional delegation; and insights from the CFPB, FDIC and the Federal Reserve Board on the current regulatory environment.

Registration Fee: $299/person Hotel Rate: $309/night SPONSORSHIP OPPORTUNTITIES Dinner Sponsors: $2,500 Reception Sponsors: $1,500 Transportation Sponsor: $1,000 General Sponsor: $500

BankNext

Fall 2015 (normally held in November)

MBA, in partnership with The Warren Group, offers a full-scale tradeshow that features various industry service providers and educational sessions. The event also includes the Next Leaders in Banking lunch, honoring up-and-coming industry leaders, as well as the presentation of MBA’s Financial Education Awards.

Registration Fee: $75/person Next Leaders in Banking Awards Luncheon: Tickets $80/person or $750 for a table of 10 * *Note: Bankers registered to attend the Next Leaders in Banking Awards Luncheon will be automatically registered to attend BankNext at no additional charge.

SPONSORSHIP OPPORTUNTITIES Gold Level Sponsors: $4,695 Silver Level Sponsors: $3,695 Bronze Level Sponsor: $1,295 Exhibitor: $1,895

CFO & Financial Management Forum Fall 2015 (normally held in December)

This event is specifically designed for chief financial officers and focuses on high-level financial topics such as high performance banking, accounting issues, corporate governance, liquidity and much more.

Registration Fee: $359/person SPONSORSHIP OPPORTUNTITIES Event Sponsors: $1,250 - $3,000 Friend of the Conference: $500 Exhibiting Sponsor: $950

Registration Fee: $2,395/person (private room) $1,895/person (shared room) SPONSORSHIP OPPORTUNTITIES: Event Sponsors: $500–$2,500 Individual/Alumni Sponsors: $25–$250

For more information, contact MBA’s Cindy Gentilcore at (443) 837-1602 or cgentilcore@mdbankers.com First Quarter 2015 | 21

EXPLORING THE FUTURE OF BANKING

The Next Steps In Banking A great group of bankers, vendors and partners came together to explore the next steps in banking at BankNext on November 5.

The Capital Region’s largest banking conference and expo, BankNext, produced by the Maryland Bankers Association (MBA) in partnership with The Warren Group, is a must-attend event. With presentations from some of the region’s premier thought leaders and experts, there was something for everyone at this year’s show. Seminars covered a range of topics, including compliance, IT, mergers and acquisitions, health care, cyber security and appealing to the younger generations, and attendees walked away with vital new knowledge.

The day was highlighted by the Next Leaders in Banking Awards, where 10 of the state’s up-and-coming young leaders were celebrated (see their individual stories on the following pages), and also featured MBA’s 11th Annual Financial Education Awards.

Thanks to all the sponsors of BankNext (see below), the show was a great success, and the MBA and The Warren Group look forward to seeing all of the attendees again next year!

Thank You To The 2014 BankNext Sponsors Gold Sponsors All Covered American Technology Services Dixon Hughes Goodman Financial Services Inc. (FSI) Strunk

Silver Sponsors L.R. Webber Associates Inc. PDP Group Inc.

CEO Breakfast Sponsor American Technology Services

Lunch Sponsor PDP Group Inc.

Button Game Sponsor Financial Services Inc. (FSI) 22 | The Maryland Banker

For more photos on BankNext 2014 please visit: http://tinyurl.com/banknext2014

Name: Mary Ann Bogarty Age: 40 Title: Vice President/Business Development Officer Bank: Harford Bank Bank Location: Harford and Cecil counties Town of residence: Jarrettsville How did you come to community banking, and why do you stay?

I started in banking at the early age of 17. I was in college and thought that banking would work well with my schedule.

Twenty-two-plus years [later], I’m still in banking because I love helping people and businesses.

What do you consider your biggest success?

When I was 28 years old, I was promoted to vice president. I was proud to have accomplished this at a bank where a manager had never before been elevated to this level. In banking, reaching the level of vice president is a milestone promotion that you never forget. It was both humbling and gratifying, and until last year, I would have considered this to be the biggest recognition of success in my career. However, in 2013, I was recruited to become the first female lender ever hired in the 50 year history of Harford Bank. I was flattered that the hard work, the contacts I had developed and the reputation I had earned in the community led Harford Bank to seek and hire me to be the first woman to fill that role.

How do you see technology changing the banking industry over the next 10 years?

Technology will continue to be a driving force in the future as banks, faced with stiff competition from both other banks and non-banks, will have to control costs and innovate to expand the bottom line as they position themselves for growth. Suppliers of hardware have been ahead of us in developing the platforms, and customers are demanding that banks develop applications to enable them to save time by using the devices they have purchased. Banks that don’t recognize this demand will be left behind. Customers will continue to use online banking services, ATMs, remote scanning capabilities, treasury management services and mobile banking applications in greater numbers, and banks will continue to offer more user friendliness and broader services with those basic platforms and new ones that we probably can’t even imagine today. I expect that banks will challenge themselves to reduce their reliance on bricks and mortar to reach their customers. Traditional customers may initially resist this, but our younger customers have already abandoned this delivery system. As in other industries, I expect our workforce will have to become better trained and cross trained to deliver more and higher-quality service with fewer people.

Better technology will make the well-educated and well-trained employee more productive.

If I weren’t a community banker, what would you be doing?

I would more than likely be a full-time volunteer.

The Next Leaders in Banking are the best and brightest of Maryland’s banking industry. Nominated by their peers and chosen independently by a panel of unbiased judges, these 10 men and women are the rising stars of the industry. Some are just starting out, while others are seasoned veterans – but all are working hard to make a difference in their communities and their institutions. Congratulations, 2014 Next Leaders!

Name: Edward Connelly Age: 48 Title: Senior Vice President, Chief Operating Officer Bank: The Bank of Glen Burnie Bank location: Glen Burnie, Anne Arundel County Town of residence: Catonsville How did you come to community banking, and why do you stay?

I was an accounting major at University of Baltimore and wanted to gain some practical experience through a paid internship. I was hired by Commercial and Farmers Bank in Ellicott City as an assistant internal auditor and have been in community banking my entire career. I enjoyed the people and my supervisors always encouraged me to learn new things, which to this day keeps my job interesting and fun.

What do you consider your biggest success?

My family. I learned early on that my workday would not be a normal 9-to-5 job. I would not be recognized as a Next Leader in Banking without the support of my wife, Karen, and our daughters, Sarah and Emma, throughout my career.

How do you see technology changing the banking industry over the next 10 years?

I think community banks will thrive if we can adapt to be both high-tech and high-touch. We must be accessible to customers through their technology of choice. Operationally, we must drive efficiency through technology. This will allow our people to interact with customers, which they do better than any form of technology. Technology is good to a point, but when there is a problem with technology, you want to talk to a person.

If you weren’t a community banker, what would you be doing?

I would run my own bakery.

Where’s your favorite place to get a crab cake?

Seaside restaurant in Glen Burnie.

What’s your favorite place to get a crab cake?

Box Hill Pizzeria. (Famous for their crab cakes.)

Name: Erika Clore Age: 39 Title: Private Banking Relationship Manager Bank: Sandy Spring Bank Bank location: Columbia Town of residence: Brookeville How did you come to community banking, and why do you stay?

My previous job had been with a much larger organization and I was told on a number of occasions by clients that I seemed more like a community banker. An opportunity presented itself with Sandy Spring Bank, and I decided to see why it was so great to work at a community bank. I stay because it really is a place that cares.

What do you consider your biggest success?

I strive for quality of life in all things I do. I would have to say my family is my biggest success.

How do you see technology changing the banking industry over the next 10 years?

Technology streamlines the way banking is managed. I think the biggest change will be how we manage the people aspect of banking (staying client-centric).

If you weren’t a community banker, what would you be doing?

Something client-oriented, whether in the financial arena or human resources.

Where’s your favorite place to get a crab cake?

The Narrows Restaurant on Kent Island, just over the Kent Narrows Bridge. They also have great cream of crab soup.

Name: Susan Favorite Age: 50 Title: Senior Vice President, Chief Financial Officer Bank: BlueRidge Bank Bank location: Frederick Town of residence: Thurmont How did you come to community banking, and why do you stay?

I stopped at a job fair on my way home from college – just one week before graduation. Fredericktown Bank had an opening for a credit analyst (I had completed an internship as a credit analyst in college), and I got the job. FYI: I still work with the gentleman who hired me that day. I stay in banking because of the everyday challenges and the people I work with – many for over 20 years. All the folks that I work with are amazingly talented and dedicated people. In short, they are awesome – who wouldn’t want to work with them?

What do you consider your biggest success?

Assisting the BlueRidge Bank team open as a de novo bank six and a half years ago. It was a lot of work, but our small team had a lot of fun making it happen and we melded as a wonderful bank family.

How do you see technology changing the banking industry over the next 10 years?

Remote deposit capture for businesses, mobile capture for consumers, online banking for both; and other forms of electronic banking will become a bigger part of the banking environment; reducing the size and number of physical branches.

If you weren’t a community banker, what would you be doing?

I’d be a history professor.

Where’s your favorite place to get a crab cake?

Dutch’s Daughter in Frederick.

First Quarter 2015 | 23

Name: Matthew T. Growden Age: 34 Title: Vice President & Director of Information Technology, Security Officer Bank: First United Bank & Trust Bank location: Oakland Town of residence: Oakland How did you come to community banking, and why do you stay?

In 2010, I was looking for a new opportunity and wanted to stay in the Western Maryland area. First United Bank & Trust had a director of IT position open that I applied for and was fortunate enough to receive an offer. Four and a half years later, I can honestly say it was the best professional decision I have made. The culture at the bank is wonderful and very family-oriented. I also have a great boss, executive team and board that has supported me and the direction I have wanted to take the IT department and, more recently, physical security. Lastly, through user groups, conferences and the Maryland Bankers Association, I have come to learn that community bankers stick together, fight together and overall help each other be successful. I have become very passionate about our industry and can honestly say that community banking is now in my blood.

What do you consider your biggest success?

Most of my career has been spent managing or leading IT organizations, so it is hard to pick just one project that stands out as the most successful. However, my biggest professional success wouldn’t even be a technical project. My biggest success would be mentoring a team member into an IT assistant manager role and watching and helping him be successful in the next phase of his career. On a personal note, completing my first marathon two years ago was quite an achievement!

How do you see technology changing the banking industry over the next 10 years?

In 10 years, core banking will remain the same: We will take deposits and make loans to businesses and consumers. However, technology will continue to make the back office more efficient, automate many underwriting decisions and operational workflows and alert us to the various risks to our banking infrastructure, especially cyber risks. On the retail side, physical bank branches will continue to shrink by embracing technology to make the variety of products, services and even the sales force available to customers over expanded operating hours. Lastly, mobile products and services will evolve to a point that we can’t even imagine today. It has only been seven years since the original iPhone was released, and I don’t think anyone could have predicted the way we are using smartphones and tablets today and the wide demographic of consumers that have embraced the technology for everyday use.

If you weren’t a community banker, what would you be doing?

This is a tough one. I have three main interests: fitness, home improvement and music. So, if I had my way, I would exercise every day, work on building a custom home that’s located on a lake in a small community and I would play in a jazz band and symphony orchestra in the evenings and weekends when I wasn’t relaxing on my deck or boat with my wife.

Where’s your favorite place to get a crab cake?

Any restaurant in the Inner Harbor or Fell’s Point in Baltimore; these communities just have so much to offer and experience.

Name: Tracy L. Hall Age: 39 Title: Vice President, Business Banking Relationship Manager Bank: Howard Bank Bank location: Annapolis, Anne Arundel County Town of residence: Millersville, Anne Arundel County How did you come to community banking, and why do you stay?

I have a passion for working with small businesses and their owners. Each business is different and has something unique about it. I enjoy building the relationships, which feel more like a partnership, whether it is connecting them with the right people in our community, being part of their succession planning or helping them grow. Given my 15-plus years of experience, I can offer them business banking with a private banking approach.

What do you consider your biggest success?

This year, along with four other women, I formed a nonprofit, Walk a Mile in the Shoes of a Child. Together, we purchased nearly 300 pairs of new sneakers for students who work with social services in a Title 1 elementary school, Hilltop, in Anne Arundel County. The feeling of giving back to the community in which I live and work is so rewarding! The reactions and smiles of the children when they received their new pair of sneakers for school were priceless! Knowing the struggles the children face daily, whether they are hungry or living in a shelter, it is remarkable what a simple new pair of sneakers can do for them!

How do you see technology changing the banking industry over the next 10 years?

We will see the biggest change in our branches due to technology. Although not totally disappearing due to people wanting to walk into a branch to see the people who are watching over their money, we will see drastic downsizing from the current average 10,000 square feet to a much smaller space – similar to a kiosk or hotel room. Already we are seeing fewer and fewer people using branches. The drop in people using branches will become even greater with the use of video teleconferencing as it is used more over time, along with the many different apps allowing many ways of doing banking.

If you weren’t a community banker, what would you be doing?

I honestly can’t think of anything else I would want to do. This is truly my passion!

Q: Where’s your favorite place to get a crab cake?

O’Leary’s Seafood in Annapolis!

CONGRATULATIONS ED! The Bank of Glen Burnie would like to congratulate

Edward Connelly for being honored as one of Maryland’s Next Leaders In Banking 2014

®

BofGB.com | 410-766-3300 24 | The Maryland Banker

Name: Elise Hubbard Age: 41 Title: Senior Vice President, Chief Financial Officer Bank: Old Line Bank Bank location: Bowie Town of residence: Waldorf How did you come to community banking, and why do you stay?

I was introduced to banking in a co-op program while attending college, and truly enjoyed it. When the program ended, I was very fortunate to find employment at Old Line Bank as a teller. I actually left the bank for a few years, and when an accounting position became available my good friend Erin, who works at the bank as well, called me and I have been here ever since. I couldn’t ask for a better work environment. I work with a wonderful group of people, have ideal mentors and am very proud to be part of the bank’s accomplishments. As our bank continues to grow, I am constantly learning and can’t wait to see what the future holds.

What do you consider your biggest success?

Holding the position of chief financial officer is truly my biggest success. The support, encouragement and guidance of my mentors continue to help me grow and achieve new objectives. Personally, being a mother is my most rewarding achievement. I want my daughter to know she can succeed at anything if she puts her mind to it. The best way for her to learn that is, of course, by example!

How do you see technology changing the banking industry over the next 10 years?

As the banking industry continues to evolve, technology is a key element. Banks are always looking into new products and enhancements that will make transactions and account management convenient for customers. As technology changes, cyber security will be a focus in the industry as well.

Name: Todd Mueller Age: 35 Title: Branch Manager Bank: The Columbia Bank Bank Location: Columbia Town of residence: Columbia How did you come to community banking, and why do you stay?

After a few post college jobs, I found the ad for The Columbia Bank and felt it counted as a respectable start to a career. As it turns out, the career in banking became a natural fit. I enjoy working with the public and have a knack for managing money. It is rewarding to earn my customers trust and be a partner in handling their financial life.

What do you consider your biggest success?

My biggest successes will always revolve around being a good father and husband, but professionally, I am proud of the fact that I can be counted on each and every year to be a top performer in the branch network.

How do you see technology changing the banking industry over the next 10 years?

Mobile Banking will become more and more advanced as smartphone technology accelerates through the next decade. I also see the traditional magnetic strip credit/debit cards being replaced with more fraud-resistant technology.

If you weren’t a community banker, what would you be doing?

I could see myself working in the front office of a sports franchise or using my creative side creating commercials for an advertising agency.

Where’s your favorite place to get a crab cake?

Cross Street Market has a good crab cake, but in all honesty, I’d rather whip a few up myself and enjoy at home with some good company.

If you weren’t a community banker, what would you be doing?

I would probably be working in public accounting.

Where’s your favorite place to get a crab cake?

Jerry’s Seafood has the best crab bomb!

Name: Gerard M. McLoughlin Jr. Age: 42 Title: Senior Vice President and Maryland Commercial Market Leader Bank: Bank of Georgetown Bank location: Washington, DC Town of residence: North Bethesda How did you come to community banking, and why do you stay?

Strong personal relationships are the reason I became a banker and the reason why I continue to love community banking.

It’s incredibly rewarding to work for an organization like Bank of Georgetown, where the mission and leadership encourage you not only to build long-term relationships and provide creative solutions for clients’ needs, but also to get involved in and give back to the neighborhoods where you work and live. I consider it a privilege to have this opportunity to develop lasting connections with people and businesses in my community while helping them grow and maximize their impact on the Greater Washington area.

What do you consider your biggest success?

My biggest success professionally was a career transition I made about 12 ago from the public relations industry to banking. Of course, it took the encouragement and confidence of family, friends and mentors to pursue this path, but it turned out to be a perfect fit for my skills and aspirations. The path led me to Bank of Georgetown, where I’ve been given the opportunity to grow, personally and professionally. Ultimately, thanks to the executive team’s confidence in my leadership abilities, that success has continued into my current position managing Bank of Georgetown’s commercial lending for the Maryland market. On a personal level, convincing my wife to marry me is my biggest success, as is remembering algebra and grammar techniques when helping our four children (ages 6-14) do homework!

How do you see technology changing the banking industry over the next 10 years?

Ten years is a long time in the technology industry. In one 10-year stretch of my life, I resisted sending an email, then resisted owning a cell phone, then resisted owning a smartphone. Now I can’t live without any of those. In fact, now I can even deposit checks from my smartphone into my Bank of Georgetown account! The large national banks will continue to set the trends in technology services for banking, and then the community banks will perfect them to enhance the client relationship experience. However, my prediction is that the greatest change in the banking industry will be in security. The old symbol of the vault as absolute security for a financial institution will take on new meaning in the cyber world as we continue developing and implementing technology in response to constantly evolving cyber threats.

Name: Tracy Whitby-Fairall Age: 44 Title: Chief Operations Officer, Senior Vice President Bank: Queenstown Bank of Maryland Bank location: Queenstown Town of residence: East New Market How did you come to community banking, and why do you stay?

Undecided about a college plan, I took a teller position at a local community bank in 1988. I was fortunate to be surrounded by mentors that challenged me and offered opportunities to advance through the organization. I worked as a teller, in loans, in bookkeeping, was an assistant branch manager and the operations manager there. In March 2005, I accepted a branch manager position at Queenstown Bank of Maryland, and I have been once again fortunate to have had similar opportunities to advance my banking career here at Queenstown. Although I’m in the “back office” operations half of the bank now, I truly enjoy helping our customers. Whether it be behind the scenes developing products or services to better serve their needs, or by helping them balance their checkbook if the need arises. Staying true to our commitment to community bank values and offering advanced products and services is what I strive to do at Queenstown for our customers.

What do you consider your biggest success?

Being a positive leader. I now have the opportunity to coach and mentor staff just as I enjoyed in my earlier banking days.

How do you see technology changing the banking industry over the next 10 years?

Consumers will drive the need for banks to implement more technology for sure, so fewer brick and mortar branches and more virtual branches with cash dispensers and on-demand video tellers is likely. Unfortunately, I think we will all need to be cybersecurity experts to meet the needs and wants of the consumers and the demands of the regulators.

If you weren’t a community banker, what would you be doing?

I’d be an architect or an arson investigator.

Where’s your favorite place to get a crab cake?

Fisherman’s Inn in Grasonville.

Congratulations, 2014 Next Leaders!

If you weren’t a community banker, what would you be doing?

In college, I was a newscaster on a public radio station – 90.7 FM, WFUV in New York. That was a blast! If I wasn’t a community banker, I could see myself with a set of headphones in front of a microphone at WTOP, Bloomberg Radio, or maybe even ESPN Radio!

Where’s your favorite place to get a crab cake?

Missy Carr’s Go Fish! food truck – GREAT crab cake.

First Quarter 2015 | 25

News & Notes Members on the Move

Charles E. Wagner Jr.

Michael Gallina

Donna Frederick

Charles E. Wagner Jr. joined Arundel Federal Savings Bank to head its residential mortgage lending operations. Prior to joining the bank, he served as the executive vice president, chief lending officer and secretary of Slavie Federal Savings Bank (SFSB) and Secretary of SFSB Inc., prior to its acquisition by Bay Bank.

Capital Bank N.A. welcomes Lynn Hackney to its board of directors.

Hackney is a well-known entrepreneur and innovator in the Washington, DC multi-family real estate industry.

Currently, she serves as president of Urban Pace, the leading condominium sales and marketing firm in Washington, D.C. (also serving urban Maryland and Virginia).

Michael Gallina was promoted to executive vice president and chief financial officer of Carroll Community Bank (CCB). Gallina joined the bank in October 2009. In his new position he will oversee all accounting for the institution including retail and lending.

Prior to joining CCB’s team, he worked for Provident Bank for 30 years. He had management responsibilities for accounting operations and controls, accounting systems implementation and merger accounting integration.

Donna Frederick was promoted to executive vice president of retail banking.

Frederick joined CCB in May 2009.

In her new position she will originate and underwrite the banks residential mortgages, as well as, manage the retail banking and deposit operations areas of 26 | The Maryland Banker

George Peck

Sue Vincent

Raymond Perdue

the bank. Prior to joining CCB’s team, she held several lending positions at local community banks.

George Peck was promoted to executive vice president, chief loan officer. Peck joined CCB in October 2010. In his new position he will originate and underwrite the bank’s commercial loans, as well as manage the commercial loan officers and lending staff. Prior to joining CCB’s team, he brings over 20 years experience in the banking industry from both small and large financial institutions primarily working with commercial customers.

Thomas L. Burke was appointed to CCB’s board of directors. Burke is currently retired and is a private investor.

He was formerly an underwriter and municipal bond trader spending time with Merrill Lynch Capital Markets, Citibank and Clark Melvin Securities in Annapolis, Maryland.

Frank Potepan III joined CCB’s advisory board. Potepan is a managing member of Catonsville Homes LLC, a regional residential builder and developer in Carroll, Howard and Baltimore counties, who has over 30 years experience in the real estate industry.

CNB appointed Edward Allen as president and CEO. Allen had joined CNB in 2011 as chief financial officer.

In addition, Lynn Payne joined CNB as the chief financial officer. Payne previously served as chief financial officer at Prince George’s Federal Savings Bank.

Carissa Rhodeheaver

Karen Malecki

First Shore Federal Savings & Loan Association promoted Sue Vincent to head of internal audit and snow hill branch manager. Vincent has been with the bank for more than 18 years, having served as Controller for the past 11 years.

Raymond Perdue joined First Shore Federal Savings & Loan Association as controller. Perdue graduated from Salisbury University with a major in accounting in 2008. He was formerly a staff accountant for PKS & Co. in Salisbury and prior to that served an internship with Perdue Farms.

Carissa Rodeheaver, president and chief financial officer, First United Bank & Trust, was one of 30 outstanding women nominated for the first Women to Watch Award, launched in July 2014 by the Maryland Association of CPAs in partnership with the American Institute of CPAs and its Women Initiatives Executive Committee. The Women to Watch Awards highlight the accomplishments of women who have made significant contribution to the accounting profession, or who demonstrate characteristics that have enabled them to become leaders in the profession.

First United Bank & Trust promoted Karen Malecki to vice president of management accounting. Malecki is a certified public accountant and has been with the bank since 2009 as a financial projects specialist. She has 34 years of experience in bank accounting and finance at various institutions including Provident Bank in Baltimore, as well as

Matthew Growden

Philip Rodeheaver

Kathlyne Anderson

an auditor with Peat Marwick Mitchell & Co. in Washington, D.C. Matthew Growden was promoted to vice president, director of IT, and security officer. Growden was hired at the bank in 2010 as the director of information technology and in 2013 added security officer to his duties. He is also a 2013 honors graduate of MBA’s Maryland Banking School.

Philip Rodeheaver, market area president of First United Bank & Trust, recently graduated from the American Bankers Association Stonier Graduate School of Banking in Philadelphia, an intensive three-year program for bank executives. In his position at the bank, he oversees the retail sales operations of 11 branches in Garrett and Allegany counties in Maryland, and Mineral County in West Virginia. Rodeheaver has been in the financial services industry for over 20 years.

Thomas S. Olin joined Monument Bank as vice president to further develop its growing commercial real estate portfolio. In this position, he will focus his attention and expertise on origination of commercial construction loans and commercial real estate loans for investment properties. Most recently he worked as a vice president at OBA Bank heading its construction lending division.

New Windsor State Bank (NWSB) hired Ernie Grue to oversee the expansion of its retail and residential lending departments. He joins NWSB in his 42nd year in the financial services industry, most recently after 12 years at

Lauren Pfisterer

Tamara Taylor

Sandy Spring Bank, where he served as vice president of the mortgage division.

Throughout his mortgage career, he has filled various management, sales and operations roles.

Queenstown Bank of Maryland named Patrick Thompson as chairman of the board. Thompson was named to the board of directors in 2003. He is a graduate of Queen Anne’s County High School and the University of Maryland School of Law, and is a partner in the law firm Braden, Thompson & Poltrack.

Former Chairman Wheeler Baker has held the chairman of the board position at Queenstown Bank for the past six years. Baker was appointed as a director on the board in 1979 and will continue to support the bank in that capacity.

Queenstown Bank Board also appoints the following individuals as corporate officers: Kathlyne Anderson was appointed assistant vice president. Anderson will celebrate her 10-year anniversary with the bank in July 2015. She is currently the network operations manager and is enrolled in MBA’s Maryland Banking School.

Lauren Pfisterer loan administration manager, was appointed assistant vice president. She has been with the bank for two years, bringing 29 years of experience in the title industry field where she was a licensed title agent.

Tamara Taylor works in the human resources department as human resources assistant. Taylor has worked for the bank for 11 years and is actively involved in volunteerism within the organization.

Christina Wilkins

Christina Wilkins, executive secretary, was appointed senior vice president. She has been with the bank for over 25 years.

Dana Hall joined Shore Banchares as the training and development manager.

She will be responsible for developing, coordinating, implementing, conducting and/or evaluating training programs that support organization objectives. Hall brings more than 27 years of training experience.

Shore Bancshares’ Debra Rich was promoted to vice president and chief marketing and project officer. She brings 27 years of financial banking experience.

She joined the bank in 2011 as the executive assistant and was promoted to vice president, chief project officer in January 2014.

Tina Blakenship joined Thomas Compliance Associates Inc. (TCA) as vice president, director of East Coast operations. Blankenship had been senior vice president of operations at Carroll Community Bank, where she was responsible for managing and coordinating compliance, BSA, bank security, information security, deposit operations and human resources.

■

Welcome New Charter Member Colombo Bank First Quarter 2015 | 27

News & Notes Members in the Community 2014 PNC Performance Award Recipients PNC Performance Awards is the highest honor given to employees by The PNC Financial Services Group Inc. The award program, now in its 22nd year, recognizes PNC employees who demonstrate a pattern of significant achievement and deliver a consistent level of extraordinary performance. An election committee comprised of past winners and executives throughout Jay Turakhia PNC chose this year’s honorees from among 54,000 employees across the country.

Baltimore City resident Jay Turakhia is one of this year’s eight winners of the PNC Performance Award. Turakhia is a top business banker who has been with PNC for three years. He is an active community member as a participant in Project Opportunity and the Building Traditions Society. Turakhia earned degrees in marketing and international business from the University of Maryland.

The National Bank of Cambridge Renamed 1880 Bank

Frederick County Bank Visits the Maryland School for the Deaf Volunteers from Frederick County Bank (FCB) visited the Maryland School for the Deaf in Frederick during National Teach Children to Save Day, and shared with the elementary students the why’s and how’s of saving money.

Pictured, from left: Bonnie VanBuskirk, Abigail Hoffman, Mary Barry (FCB Volunteer), Emily Cox, Ashfag Mohamed, Ethan Worden, and Charlene Collins (FCB Volunteer). In the back is the mascot BUZZ the Bee (Jay House, FCB Volunteer).

Share Your News What’s happening in our business? Have news to share?

Celebrating a milestone? Share your bank’s achievement.

Send your news and photos to MBA’s Cindy Gentilcore at cgentilcore@mdbankers.com.

28 | The Maryland Banker

On Oct. 31, 2014, Delmarva Bancshares Inc. announced that The National Bank of Cambridge converted from a federal to a state charter and was renamed 1880 Bank. It will remain the only locally operated, independent bank headquartered in Dorchester County. The 1880 Bank name was inspired by the institution’s founding year and its 134 years of service in Dorchester County. “Our new name reflects our local Dorchester roots, but also gives us the flexibility to grow and expand elsewhere on the Shore,” said Kim C. Liddell, chairman, president and CEO of Delmarva Bancshares Inc. and 1880 Bank. 1880 Bank hosted two open houses on Nov. 12 and 13 to introduce the bank’s name and answer customers’ questions about the state charter. Pictured, Kim C. Liddell, chairman, president and CEO, Delmarva Bancshares Inc. and 1880 Bank.).

When the old Wells Fargo Pescadero stage coach was introduced to Baltimore

Wells Fargo Celebrates 100 Years of Arriving in Maryland The year 2014 marked the 100th anniversary of when Wells Fargo Bank entered Maryland in 1914 on the Baltimore & Ohio Railroad, opening offices in 106 Maryland communities, including Annapolis, Baltimore, Cumberland, Frederick, Gaithersburg and Silver Spring. That same year, Wells Fargo Bank joined the city of Baltimore, 1914. (Wells Fargo Baltimore to celebrate the 100th historical collection) anniversary of the Star-Spangled Banner – now celebrating its 200th anniversary. Congratulations to Wells Fargo Bank on reaching this milestone!

Pictured, from left; Kari Diefenderfer, winner of the Talbot Bank basket, and Talbot Bank’s Laura Heikes, senior vice president of branch administration, and Brenda Wooden, branch manager, at the CSAFE NationaL Night Out.

Talbot Bank Participates in National Night Out & Talbot County Fair Employees of Talbot Bank showed their support for the town of Easton and surrounding areas with their participation in the 8th Annual Easton CSAFE National Night Out. National Night Out is a crime and drug prevention event that involves citizens, law enforcement agencies, civic groups, neighborhood organizations and local officials from the community. The purpose of the event is to raise awareness of crime and drug prevention and strengthen neighborhood spirit and policecommunity partnerships. Talbot Bank employees also volunteered at the Talbot County Fair to run game booths.

MBA’s General Counsel Bob Enten Named 2015 ‘Lawyer of the Year’ MBA’s General Counsel Bob Enten was named 2015 Best Lawyers in America’s Baltimore Government Relations “Lawyer of the Year.” Bob has served as general counsel for the MBA since 1986 and successfully defended and advocated on behalf of the banking industry in Maryland. The MBA appreciates D. Robert Enten the great effort of Bob and extends our sincerest congratulations for this great accomplishment.

Pictured, Talbot Bank’s Ryan Snow, credit analyst, and Shelby Willey, compliance specialist.

First Quarter 2015 | 29

Mar yland Bankers Association Professional Development Calendar A Local ABA Training Provider

SPECIAL EVENTS Eighth Annual “First Friday” Economic Outlook Forum

January 9

Council of Professional Women in Banking and Finance Third Annual Conference

May 7

January 28–30 Southeastern Conference of Community Bankers

– Key West, FL

May 31–June 3 MBA Annual Convention

August 3–7

Maryland Banking School

SEMINARS, WEBINARS, SCHOOLS, AND ONLINE TRAINING Compliance

HR Management

January 20 New Liquidity Rules – Impact on Community Banks

January 13 Personal Survival: 25 Rules to Live By

January 22 ACH Rules Update

January 20 Employee Motivation and Engagement: Driving

March 6

Anti-Money Laundering and Bank Secrecy Act (PBS)

March 16

CRCM Online Review Course (ABA)

February 5 Health Savings Accounts

Results Without Driving Your Team Crazy (BLI)

Executive Management & Directors

Lending

February 12 Business Continuity Planning

January 5

Analyzing Financial Statements (ABA)

Finance

January 6

HMDA Review & Update

February 2 Analyzing Bank Performance (ABA)

Managing Funding, Liquidity and Capital (ABA)

March 30

Managing the Bank’s Investment Portfolio (ABA)

General Banking January 5

General Accounting (ABA)

Principles of Banking (ABA)

January 12 Law & Banking: Applications (ABA) January 15 Top Trends for Community Banks January 20 Principles of Banking (ABA) February 2 Law & Banking: Principles (ABA) Principles of Banking (ABA)

February 9 Money and Banking (ABA) Supervisor Certificate (ABA)

February 10 Unclaimed Property February 17 General Accounting (ABA) Principles of Banking (ABA)

February 26 CD Danger Zones

January 12 Consumer Lending (ABA) January 26 Loan Documentation 101 – Part 1 January 28 Loan Documentation 101 – Part 2 January 30 Loan Documentation 101 – Part 3 February 2 Analyzing Financial Statements (ABA) February 9 Commercial Lending (ABA) February 17 Lending Compliance February 23 Analyzing Personal Financial Statements

Consumer Lending (ABA)

February 25 Tax Returns March 2

Analyzing Financial Statements (ABA)

Intro to Agricultural Lending (ABA)

Intro to Mortgage Lending (ABA)

March 10–12 Real Estate Lending Compliance (PBS)

Sales & Marketing February 9 Marketing Financial Services (ABA)

Trust

March 2

Law & Banking: Applications (ABA)

February 9 CFTA Online Review Course (ABA)

Principles of Banking (ABA)

February 23 IRA Online Institute (ABA) March 2

March 16

Economics for Bankers (ABA)

Law & Banking: Principles (ABA)

Principles of Banking (ABA)

March 30

Principles of Banking (ABA)

Intro to Trust Products and Services (ABA)

For detailed and updated information on all professional development programs, visit the Calendar section of the MBA’s website at www.mdbankers.com.

30 | The Maryland Banker

Our Members Are Your Best Prospects.

Start building stronger business relationships today.

Maryland Banker, the official magazine of the Maryland Bankers Association, is the one and only magazine dedicated to the banking community throughout Maryland.

The publication reaches all 134 Maryland banks – providing comprehensive penetration to a variety of decision-makers in virtually every bank in the territory.

This local product, with familiar names and faces, is turned to first and foremost for industry news and vital market information. With Maryland Banker, you’re reaching decision makers – our primary readers include CEOs, executives, managers and specialists, including those who are most involved with their association and the industry. Our growing distribution list includes CFOs, CLOs, branch managers, loan and trust officers, marketing, HR and IT officers.

Maryland Banker offers advertising and sponsorship opportunities in three targeted marketing programs – digital, print and live events – reaching readers on multiple platforms. Building a relationship with each channel is the most comprehensive and effective way to reach your best prospects. Each fall, the affiliated tradeshow, BankNext, gives you an opportunity to meet face-to-face with the movers and shakers in the Maryland banking industry.

MEDIA SOLUTIONS > PRINT Quarterly Magazine Maryland Banker

> ONLINE Website and Digital Magazine Advertising Direct Email Marketing

> EVENTS Sponsorship and Exhibitor Opportunities at BankNext

Questions? To learn more about Maryland Banker or to customize a marketing program unique to your business needs, call 800-356-8805 ext. 307 or email advertising@thewarrengroup.com.

The official magazine of the Maryland Bankers Association

Considering getting out of the mortgage business but want to continue to serve RETAIN your customer CUSTOMERS needs?

DEVELOP OPPORTUNITIES Strengthen relationships with customers. Gain goodwill by decreasing lead time for processing & closing their loans.

SAVE SAVE

MONEY Save money with our technology, staff, training and a steady stream of predictable earnings.

MITIGATE

RISK

With over 900 pages of CFPB regulations, document requirements & reporting mandates, our partner is highly skilled and trained with intricate knowledge of the requirements.

We will help you earn needed CRA credits with this program.

Community Bankers’ Bank Mortgage Solutions will highlight growth opportunities during the settlement process by identifying additional product needs (auto loans, business accounts,deposit accounts).

Our partnership will work to strengthen the bond between you and your customers.

QUICK

CLOSE7 Purchase loans cleared into closing within 7 days.

EARN

MONEY

Increase your product offerings: Conventional, FHA, VA, MyCommunity, USDA, Jumbo & HARP.

STAY

COMPETITIVE

EASY

Community Bankers’ Bank (CBB) has an affinity program to offer banks an expansive list of residential mortgage products, including Conventional, FHA, VA, USDA, MyCommunity, Jumbo and HARP. Regulatory issues leave little room for error and going it alone is just too risky. The costs to maintain staff and technology, plus the documentation requirements, not to mention the risk in interest rate movements, have banks rethinking mortgage lending strategies. The CBB Mortgage Solution is designed to mitigate risk and offer a revenue generating opportunity. Bankers know that mortgages are critical banking products and providing them is a key to customer retention. Letting your customers’ mortgages go elsewhere often results in loss of deposit and other accounts. The CBB Mortgage Solution will help you retain customers for purchase and refinance without the cost or risk of handling the mortgage process or asset.

The program is designed to be marketed as your bank’s product, with private labeled advertising and provided at no cost to you.

Contact your Correspondent Relationship Manager today for more information: Cheri Heidel | 804-398-8003 | cheidel@CBBonline.com

Resourceful. Responsive. Reliable.

MORTGAGE SOLUTIONS Powered by Embrace Home Loans