Maryland Banker 3Q 2015

THIRD QUARTER 2015

Inside: Managing the Risks of Vendor Relationships

“Rock Star” Advocacy

THE OFFICIAL PUBLICATION OF THE MARYLAND BANKERS ASSOCIATION

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CHAIRMAN Daniel J. Schrider President and CEO Sandy Spring Bank

THIRD QUARTER 2015

Inside: Managing the Risks of Vendor Relationships

CHAIRMAN-ELECT George D. Swygert, Jr. Regional Executive Capital One, N.A.

Contents

“Rock Star” Advocacy

VICE CHAIRMAN Michael G. Livingston President and CEO The Bank of Glen Burnie

THE OFFICIAL PUBLICATION OF THE MARYLAND BANKERS ASSOCIATION

PAST CHAIRMAN John A. Scaldara, Jr. Chairman and CEO The Columbia Bank

186 Duke of Gloucester St. Annapolis, MD 21401 410-269-5977 / 800-327-5977 www.mdbankers.com

President & CEO Kathleen M. Murphy

Maryland Bankers Association

Publication Editor Cynthia L. Gentilcore Maryland Bankers Association

Board of Directors James M. Anthony Chief Operating Officer, Severn Savings Bank Judy Balloff Director, Enterprise Client Coverage, Bank of America Calvin E. Barker, Jr. Regional President-Baltimore Metro Region, BB&T Andrew M. Bertamini Regional President, Maryland Market, Wells Fargo Bank, N.A. James R. Bosley, Jr. President and CEO, Farmers & Merchants Bank Kenneth C. Cook President and Vice Chairman of the Board, Revere Bank Sam DiPaola President, Maryland, SunTrust Bank Ralph W. Emerson, Jr. Senior Vice President, M&T Bank Raymond W. Hamm, Jr. Market Executive Greater Maryland, Executive Vice President, PNC Bank, N.A. Michael E. Hough CEO of Maryland Division, Susquehanna Bank Kim Liddell Chairman, President & CEO, 1880 Bank William J. Pasenelli President & CEO, Community Bank of the Chesapeake Carissa L. Rodeheaver President and CFO, First United Bank & Trust Raymond M. Thompson President and CEO, Calvin B. Taylor Banking Company Thomas S. Wintz President & CEO, Rosedale Federal Savings & Loan Association

16 message from the immediate past chairman Together, We Have a Great Future Ahead!

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message from the chairman MBA: 1991 – 2004 – 2015 and Beyond

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message from the president Engaging Through Social Media

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council of professional women in banking and finance 2015 annual conference emPOWERment Passion.Power.Success 8 Managing the Risks of Vendor Relationships

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2015 legislative session ‘Rock Star’ Advocacy

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DEPARTMENTS: news and notes 20 professional development calendar 23

22 Third Quarter 2015 | 3

Message from the Immediate Past Chairman JOHN A. SCALDARA, JR. | MBA IMMEDIATE PAST CHAIRMAN CHAIRMAN & CEO THE COLUMBIA BANK

Together, We Have a Great Future Ahead!

W

hile banking is an age-old industry, we are reminded every day that we must also be dynamic, proactive and resourceful as we deal with new challenges along with, yes, new opportunities.

Just as in our early days as an association, during my year as MBA chairman we have focused on the industry’s collective strength of collaboration and serving as a resource to one another. Where we have common challenges, such as regulatory, public policy and cost challenges, we have come together to meet those challenges – and to find those opportunities.

Leveraging our collective resources, we launched two steering committees to guide the association on its enterprise risk management and cyber security strategies, two top regulatory and operational priorities. This fall we will launch three new specialty programs designed to help – in the areas of cyber security, enterprise risk management as well as internal audit.

We’ve worked to also continue to protect our members’ investment in Maryland through meaningful and impactful results in the Maryland General Assembly and with federal policy makers.

Key events and meetings this year like the Day in Annapolis, Washington Visit and New Freshmen Legislator Breakfast helped strengthen relationships with new and incumbent Maryland public policy makers – a key priority.

Finally, we cannot forget about the future. Your MBA Board of Directors and staff have worked over the past several months to gauge the priorities and direction of our members. We have been taking a strategic look at our 2020 vision for the association and how we continue to promote the strength and success of member banks and bankers. We want to be sure that we remain as adaptive and proactive as we have over the last 119 years.

The Maryland Bankers Association is made up of countless volunteers who dedicate their time, talents and money to help all of us thrive. It does not matter if your bank is large or small; we all serve our neighborhoods in the state of Maryland. We are all community banks.

It is our collaboration, along with working together as one voice through the Maryland Bankers Association, which makes us a powerful force. I dedicate this past year as your MBA Chairman to the many volunteers who serve on MBA committees, those who are willing to reach out to our policy makers, and to all of our members who, throughout the year, support MBA programs and events.

I am honored to have served you as your MBA Chairman.

Together, we have a great future ahead!

■ John Scaldara is the immediate past chairman of the Maryland Bankers Association. Reach him at jscaldara@thecolumbiabank.com.

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4 | The Maryland Banker

Message from the Chairman

DAN SCHRIDER | MBA CHAIRMAN PRESIDENT AND CEO SANDY SPRING BANK.

MBA: 1991 – 2004 – 2015 and Beyond

I

grew up in a banking family and watched my father go to work every day, helping others achieve their goals and dreams. However, I did not set out to be a banker. A man named Willard Derrick was a regular customer in the butcher shop where I worked, and he saw something in the way I interacted with others that led him to ask if I had ever thought about being a banker.

Willard Derrick was president and CEO of Sandy Spring Bank.

He was someone I admired immensely and from whom I learned a great deal. In addition to being a great banker, Willard became chairman of the Maryland Bankers Association in 1991, the same year that launched Operation Desert Storm, when the Dow Jones Industrial Average passed 3,000 for the first time and the same year that brought us the FDIC Improvement Act. As I look back on where we have been as an industry and look ahead to the future, it is a humbling opportunity to be elected as the Maryland Bankers Association’s 120th chairman. I thought about Willard and how it must have been to chair the industry’s association as the nation worked out of a recession. I also thought about Hunter Hollar, Willard’s successor, who was elected to chair the association in 2004 during a strong economic cycle and the emergence of greater non-bank competition.

The theme of the 119th convention embraced two words – tradition and innovation. Both words provide some insights into what it means to be in the banking industry today.

Our industry is innovating – it is changing, it is transforming and it is undergoing new and breakthrough ways of providing financial services.

The way we interact with our clients is different today than it was for Willard in 1991 or Hunter in 2004. And yet, today’s banking industry capitalizes on the best of banking’s traditions. It is still a people business.

The same can be said for our industry’s association. The MBA is dynamic – it is innovating. And yet it brings people together just as it did when the Association was formed 119 years ago.

The association’s three strategic priorities are guiding the MBA in equipping our members for continued relevance and success in a rapidly changing world.

Member Engagement For bankers who believe that they are more successful by connecting with others and who believe a stronger industry is a united industry, why not be engaged? The MBA is focusing on engaging more fully and more effectively with our members so that your return

on investment is maximized. Engagement also enables the MBA to listen to what our members want and act on the common goals and challenges. This coming year we will be focusing on connecting more effectively with you and your associates. We are working on cultivating the next generation of banking leaders through MBA’s programs and the Maryland Banking School. One of our newest initiatives is the MBA’s Council of Professional Women in Banking and Finance, which has embraced a philanthropic mission which appeals to many of us, particularly the younger banking generation.

‘Rock Star’ Advocacy MBA’s effective advocacy for the industry is what our members value most, so we must make sure everything we do is viewed through the advocacy lens. Our effectiveness is based on a variety of things, not the least of which is member engagement. Our members made the difference in the outcome of a bill in the 2015 Session that would have established a six-month moratorium on foreclosures in Prince George’s County. And our members’ support of Maryland BankPAC gives us an essential way to solidify our advocacy effectiveness.

Long-Term Sustainability In 2016, we will celebrate MBA’s 120th Anniversary! Our members want the MBA to be here in another 120 years. We are focusing on expanding and diversifying our revenue streams through new and innovative services, key partnerships and alliances and new or enhanced membership opportunities. We will be soon announcing new compliance resources to help our members with their expanding compliance needs. Member engagement is a key component of sustainability, not only in providing input on your needs, but also in deploying MBA’s resources most effectively in your bank.

When we look back years from now on the association’s 119th year, we will not know definitively what history will write about our industry, the economy, our country, the MBA. What we do know is that our actions will be rooted in the strategic priorities guiding us.

We also know that our outcomes will be achieved through the active engagement of our members. While we will innovate, the tradition of people serving people will continue to be the foundation for our industry and for our trade association. It is an honor to serve you. ■ Dan Schrider is the chairman of the Maryland Bankers Association. Reach him at dschrider@sandyspringbank.com Third Quarter 2015 | 5

“Leadership and learning are indispensable to each other.”

-John F. Kennedy

Message from the President KATHLEEN M. MURPHY | PRESIDENT & CEO MARYLAND BANKERS ASSOCIATION

Engaging Through Social Media

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t the recent MBA 20|20 Insight program, I shared with our members the MBA’s Vision for the year 2020, our mission and our power statement. And I commented briefly on the MBA’s strategic priorities.

In his column, MBA Chairman Dan Schrider describes the priorities and previews some of the new initiatives for our members to look for in the months and years ahead.

Important components of the “member engagement” priority revolve around communications. In the member survey, our members gave the MBA high marks for keeping you informed, equipping you with relevant information to be effective advocates and for conveying a positive image for the industry to the public.

During the MBA 20|20 Insight program, I discussed MBA’s social media strategy where we have created new avenues for our members and the public to connect with us. The icons for Facebook, Twitter and Linked-In are prominently featured in our email signatures, press releases, website and other channels.

I had to chuckle as I was discussing the leap we had made to the social media world. People were in the room that don’t give a second thought to Facebook,

Instagram, Twitter, LinkedIn and more – Millennials and other tech-savvy bankers.

They were trying very hard not to laugh as I shared the exciting news that the MBA has embraced social media.

I have had two poignant experiences demonstrating the impact of social media. The first was when we were on Capitol Hill with our members for the MBA’s Washington Visit a couple of years ago. We were divided into five teams meeting with five members of Maryland’s Congressional delegation when an alert came through the loud speakers for everyone to shelter in place for safety reasons. My group was meeting with Rep. Delaney and two TVs in his office were covering live news.

We did not immediately know through broadcast news that the driver of a car had rammed a barricade and shots had been fired. One of our members found out first, through Twitter, what had happened. It’s almost real time.

And then last month when the unrest erupted in Baltimore, the power of social media was in plain view again as protesters organized from one area to another through tweets. That is an example of how social media causes concerns. However, during that same time, we served as a conduit for our members with branches in Baltimore City so that they could coordinate on branch openings and closings so that they could keep their employees and customers safe. We did this through

a closed email system. Our members were tracking posts on social media for potential threats and informing us so that we could keep everyone informed in real time. Additionally, the MBA was following the Baltimore City Police Department on Twitter, which provided timely coverage of “hot spots,” closures and other relevant information. Our members were able to factor the “news” into their business decisions during the very difficult days in our lead city.

I am proud of our members’ commitment to the communities they serve in Baltimore and across our state.

Social media is a great way for the MBA to get the good news about the industry to our friends and followers. On the heels of the challenges in Baltimore, a reporter for the Baltimore NBC affiliate asked for examples of how banks are helping low income neighborhoods. His request reminded me that our members do amazing things in working with community leaders and developing communities. We encourage you to let us know when you launch a new initiative, when you make an impact, when you serve others. Social media is a new avenue we will use to connect with you and to convey all that is good about the Maryland banking industry.

■ It’s my honor to serve this great industry.

Please contact me at any time to discuss issues of importance to you at kmurphy@mdbankers.com or 443-837-1601.

Third Quarter 2015 | 7

Council of Professional Women in Banking and Finance 2015 Annual Conference

emPOWERment Passion.Power.Success

Speaker Tory Johnson, ABC’s Good Morning America weekly contributor, who helps women make great things happen, included the 350 attendees at this year’s conference in a selfie picture.

Known as a driven and determined leader, Brenda Frese, head coach, University of Maryland Women’s Basketball, speaks to this year’s conference attendees about her passion for leading, positive attitude and stellar work ethic.

Another incredible year, more excitement and enthusiasm in its third year, growing to a record attendance of 350, and held at a new and larger venue!

The third annual conference of the Council of Professional Women in Banking and Finance was held on May 7, 2015, at Martin’s West in Baltimore, which was an engaging and motivating event with powerful speakers and great networking opportunities for all.

The Council of Professional Women in Banking and Finance’s mission is to encourage, empower and inspire women to reach their goals in their careers through ongoing education, personal and professional development, innovative programs and activities and opportunities for mentoring and networking throughout the year.

This year’s annual conference not only drew together banking and finance professionals, but also drew in women in other career industries, as well as women business leaders, who all found value in being a part of something unique in what this council offers, the opportunity to discover new opportunities to connect, learn and empower one another both personally and professionally. emPOWERment was the focus for the Council this year – learning and living your Passion and releasing that Power for Success, three significant words.

Passion is the single fastest way to motivate yourself to Success.

It is something you love and are excited about that gives you the Power and desire to succeed.

So if you live your Passion and create great value for others, then the Power of Success will follow.

It was truly an empowering and inspirational day; attendees said they can apply what they learned both personally and professionally to reach GOLD – Growth, Opportunity, Leadership and Development.

■ The Annual Conference of the Council of Professional Women in Banking and Finance is held the first Thursday of every May, so mark your calendar for next year’s annual conference to be held on Thursday, May 5, 2016.

In addition to this annual conference, look for networking opportunities throughout the year to be announced soon.

Conference attendees with Speaker Ruth Sherman (left).

8 | The Maryland Banker

The Council of Professional Women in Banking and Finance Advisory Board CHAIR

Karen Stiltner Vice President, Relationship Manager M&T Bank

VICE CHAIR

Irvina A. Mallory Senior Vice President, Private Banking Officer The Harbor Bank of Maryland Mary Barry Business Development Officer Frederick County Bank Cynthia B. Cervenka Chief Operating Officer Damascus Community Bank Robert DeAlmeida MBA Immediate Past Chairman President & CEO Hamilton Bank Linda Kinslow Vice President/Operations Manager Middletown Valley Bank

Our sincere gratitude to the following conference sponsors who through their sponsorship have embraced the mission of the Council of Professional Women in Banking and Finance: PRESENTING SPONSORS

OPENING RECEPTION SPONSORS

M&T Bank Wells Fargo Bank, N.A.

Chesapeake Bank of Maryland First United Bank & Trust Woodsboro Bank

DIAMOND SPONSOR

GOLD SPONSORS

Capital One Bank, N.A..

POWER BREAKFAST SPONSOR Frederick County Bank

PLATINUM SPONSOR Thomas Compliance Associates, Inc.

NETWORKING BREAK SPONSOR Bank of America Merrill Lynch

Atlantic Community Bankers Bank Community Bank of the Chesapeake Damascus Community Bank Federal Home Loan Bank of Atlanta Howard Bank Middletown Valley Bank Sandy Spring Bank The Columbia Bank The Harbor Bank of Maryland

TOTE BAG SPONSORS Maryland Title Center The Steve Peroutka Law Group, P.A.

GF_Banker'sNewsletter 1/10/14 8:30 AM Page 1

Christy Lombardi Chief Administrative Officer Community Bank of the Chesapeake Michele Moore Area President, Senior Vice President Wells Fargo Bank, N.A. Dushanti Peiris Vice President Sandy Spring Bank Andrea K. Pelletier Senior Vice President, Senior Client Manager Bank of America Denise L. Pope Senior Vice President, Retail Banking WashingtonFirst Bank Sally Proto District Manager Capital One, N.A. Carissa L. Rodeheaver President and Chief Financial Officer First United Bank & Trust Gail E. Smith Executive Vice President & Chief Operating Officer Chesapeake Bank of Maryland Jennifer Tyler Assistant Vice President/ Loan Operations Manager Woodsboro Bank

The leaders in providing legal advice to Maryland’s financial services industry

D. Robert Enten Carla Stone Witzel David S. Musgrave Marjorie A. Corwin Peter B. Rosenwald, II Christopher R. Rahl Brian L. Moffet Andrew D. Bulgin John C. Morton Victor A. Kwansa Travis W. Dalton Attorneys at Law 233 E. Redwood Street n Baltimore, MD 21202 410-576-4000 n www.gfrlaw.com

Third Quarter 2015 | 9

2015 Annual Achievement

Awards Program

The Achievement Awards Program recognizes the outstanding achievements of remarkable individuals who have demonstrated leadership, professionalism and community service in the banking and finance industry. The Achievement Awards stand for qualities that the Council of Professional Women in Banking and Finance embodies including leadership excellence, innovative thinking and qualities of a role model and mentor to others. The three award categories are:

Achievement Award

This award celebrates a woman who has achieved success within a senior role or executive role and who has excelled in her professional field in banking and/or finance who has also shown an ability to use her skills outside of her own career by her service within the community.

Champion for Women Award

This award recognizes an individual, regardless of gender, who is in a senior or executive position who, through personal commitment, continuously promotes and inspires women in the workplace to reach their full potential.

Lifetime Achievement Award

This award honors a woman for outstanding service, accomplishments and contributions spanning a career in banking and/or finance.

10 | The Maryland Banker

(L to R) Dan Schrider, MBA chairman and president and CEO of Sandy Spring Bank; Kathleen Murphy, MBA president and CEO; Lifetime Achievement Award winner Louna Primm; Karen Stiltner, Council’s Advisory Board chair and vice president, relationship manager of M&T Bank.

(L to R) Schrider; Murphy; Champion for Women Award winner William Grant; Stiltner.

(L to R) Schrider; Murphy; Achievement Award winner Tracy Sorzano.

2015 Champion for Women Award

2015 Achievement Award

William B. Grant

Tracy Sorzano

Chairman of the Board and CEO First United Bank & Trust

Wealth Director PNC Wealth Management

With over 37 years in banking at one bank, 30 of those years in leadership roles, Grant has been a role model, mentor and advocate for many people. He has provided the same opportunities for women to excel in business as men, and enables women to achieve their full potential.

He has devoted himself to improving the quality of life for women in their professional careers, and beyond that, he is a huge advocate for family, encouraging women to balance their faith, family and career to support a fulfilling personal lifestyle. He supports all employees, allowing them to adjust work schedules to support family events and to participate in community organizations and activities.

His personal commitment to continuously promote and inspire women in the workplace is a subtle and admirable attribute. Since becoming CEO in 1996, his confidence in the women at the bank can be seen today – currently, 27 percent of the board of directors, 50 percent of the executive officers and 54 percent of other bank officers are all women. He has also been a mentor to several other women in his family and community. As a role model in the industry, he has been exemplary, serving on many boards and committees.

His leadership extends to the community. He challenges and encourages women to be involved and to grow through education and training, provides opportunities for them to thrive, empowers them to fill leadership roles and is a mentor to all – whether male or female. He is a true Champion for Women!

■

For the past three years, Sorzano’s team has produced the most fee-based revenue for Greater Maryland. She has achieved the senior role of wealth director through hard work and a dedication to teamwork. Her proven leadership has delivered superior results for PNC by making better decisions about human capital and implementing strategies to get the most out of the bank’s most valuable resource: people. She coaches her team to outstanding business results, never failing to appreciate each member of the team as an individual.

Her leadership is evident by her achievements as a wealth director. Last year her team was the top producing fee-based team in the east out of 38 teams. One of her significant contributions is that she took the initiative to start an employee based resource group for women in the Greater Maryland region. The group is focused on networking as well as career and business development.

She not only got it started, but also serves as its president.

She brings the same level of dedication to the community that she brings to her customers and teammates. Her skills outside of work are utilized by serving on boards and committees of non­profits in Baltimore.

■

Third Quarter 2015 | 11

2015 Philanthropy Initiative

15 for 15 emPOWER for a Purpose

Leadership and inspiration is the mission of the council’s philanthropy, and this year’s philanthropy was about empowering young women leaders of tomorrow, called 15 for 15 emPOWER for a Purpose, to help provide

support to the four Maryland Girl Scout Council’s programs and services, as well as to help create opportunities that are most needed to support girls from low income communities.

The four Maryland Girl Scout Councils that service the 23 counties and Baltimore City are: Girl Scouts of Central Maryland, Girl Scout Council of the Nation’s Capital, Girl Scouts of the Chesapeake Bay and Girl Scouts of Black Diamond.

A total of 27 banks and organizations participated in the Council of Professional Women in Banking and Finance 15 for 15 emPOWER for a Purpose that began on March 2 and ended on April 30, 2015. The council’s goal was to raise $5,000, but with another astonishing philanthropy outcome, from an ever-giving community of Maryland bankers and organizations, our goal more than doubled! We were thrilled to announce that the total raised for Maryland Girl Scouts was $13,137.

■

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Third Quarter 2015 | 13

MANAGING THE RISKS OF VENDOR RELATIONSHIPS IMPLEMENTING PRACTICES THAT WORK

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By Mark A. DeLawter Practice Leader, Financial Institutions Zurich Commercial Markets

ave you ever selected a vendor simply because your neighbor worked there? Or chosen to do business with a company because you’ve known their sales representative forever?

While it’s nice to do business with a person you know, vendor management is a critically important component of any operation and one that requires vetting, constant monitoring and regular assessment. A well-managed vendor relationship can go a long way in helping your financial institution maintain a successful operation.

Benefits and Risks of Outsourcing In today’s economic climate, banks frequently look to outsource certain functions, services and products to third-party vendors. This practice allows bank employees to focus on areas where they have greater expertise and can make the largest contribution. Outsourcing also may help lower administrative costs and enable banking institutions to offer additional products and services normally not provided by in-house staff.

While outsourcing is often beneficial, it may also expose your organization to significant risks. According

14 | The Maryland Banker

to the FDIC Compliance Manual, published in December 2012, third-party vendors may increase a bank’s compliance risk, reputation risk, strategic risk, operational risk, transaction risk, credit risk, country risk and other risks.

Regulators are intensifying their focus on vendor management within financial institutions. While much of the focus has been on data processing and IT, any vendor relationship may increase the risk of loss or damages. When assessing your institution’s exposures, it’s important to consider worst case scenarios and potential losses. This process can help you implement more effective risk management practices to reduce your risk.

Implementing Risk Management Practices According to the Office of the Comptroller of the Currency’s (OCC) Risk Management Guidance on Third-Party Relationships, published in October 2013: “A community bank should adopt risk management practices commensurate with the level of risk and complexity of its third-party relationships. A community bank’s board and management should identify those third-party relationships that involve critical activities

and ensure the bank has risk management practices in place to assess, monitor and manage the risks.”

Implementing an effective risk management process for vendor relationships should involve the following: 1. Planning: Develop a plan to manage relationships with vendors and establish vendor requirements.

2. Due diligence and third-party selection:Review potential third-party vendors prior to selection and entering into a contract to decide if the vendors meet the requirements established in the planning process.

3. Contract negotiation: Create a contract that clearly defines expectations and responsibilities of the third-party vendor to ensure the contract’s enforceability, limit the bank’s liability and mitigate disputes concerning performance.

4. Ongoing monitoring: Perform continuous monitoring of the third-party vendor’s performance and results to help manage the risk of the thirdparty relationship.

5. Termination: Develop a contingency plan to ensure that the bank can transition the activities or services to another third-party vendor, bring the activities or services in-house or discontinue the activities or services.

POTENTIAL RISKS OF VENDOR RELATIONSHIPS* COMPLIANCE RISK arises from violation of laws, rules or regulations or from noncompliance with an institution’s internal policies, procedures or business standards.

REPUTATION RISK results from negative public opinion.

STRATEGIC RISK comes from adverse business decisions or the failure to implement appropriate business decisions in a manner that is consistent with the financial institution’s strategic goals.

OPERATIONAL RISK stems from inadequate or failed internal processes, people, systems or external events.

TRANSACTION RISK arises from problems with service or product delivery.

CREDIT RISK occurs when a third-party – or any other creditor necessary to the third-party relationship – is unable to meet the terms of the contractual arrangements with the financial institution or to otherwise financially perform as agreed.

COUNTRY RISK develops when economic, social and political conditions and events in a foreign country adversely affect the ability of the foreign-based third-party service provider to meet the level of service required by the arrangement, resulting in harm to the financial institution.

While all of the above practices are important and need to be implemented to establish an effective risk management process with third-party vendors, many banks do not focus enough attention on the vendor contract negotiation process. Banks should put in place insurance requirements and also require hold harmless and limitation of liability provisions in the contract.

These contracts should be in place with all of your third-party vendor relationships.

insurance agent or broker. The contract should also require that minimum limits of insurance are provided for critical areas of coverage.

The Importance of Contract Negotiation

Practical Tips for Successful Vendor Management

Several years ago, a bank employee hired a family member to secure and clean out a house that the bank was foreclosing on. Unfortunately, the relative/vendor went to a nearby vacant home with a similar address.

He proceeded to break in and throw out all of the items that were stored in the house. The bank discovered what had taken place when the owner of the vacant home brought a lawsuit against the bank claiming that many valuable and precious items were thrown out by the bank’s vendor, resulting in a claim for over $600,000.

If the bank had required a contract before entering into a relationship with the vendor, it could have limited its liability by requiring the vendor to have his own insurance to protect the bank. In this case, there was no contract and the vendor had no insurance to protect the bank. The bank ended up filing a claim against its own insurance.

This result could have been prevented with a vendor contract that included certain insurance requirements, such as a certificate of insurance from the vendor’s

When establishing a vendor relationship, first meet with your insurance agent or broker to determine what insurance requirements you should put in place for your vendors. This conversation should include types of coverages (i.e., general liability, umbrella, professional errors & omissions, security and privacy insurance, etc.) and adequate limits for the type of work that the vendor will be conducting for you.

Also, ensure that your contract with the vendor requires that your bank is named as an additional insured on the vendor’s insurance policy.

Before completing and signing the contract, have your attorney review and approve the contract language to make sure proper hold-harmless agreements are in place and appropriate language is included to protect you for risks that may be caused by your third-party vendor.

In a changing risk landscape, a comprehensive vendor risk management process can help your financial institution manage and reduce its risks and potentially benefit your bottom line.

■

“OTHER” RISKS stem from an institution’s decision to use a thirdparty vendor; they cannot be fully assessed without a complete understanding of the resulting arrangement. *Compliance Examination Manual, Federal Deposit Insurance Corporation, December 2012.

Third Quarter 2015 | 15

2015 Legislative Session: “Rock Star” Advocacy Making a Difference in Annapolis

T

he 2015 General Assembly was marked by a historically large class of newly elected legislators, a newly elected republican governor and many resulting changes in state departmental leadership and staffing. In addition, both the House of Delegates and Senate experienced sizable committee membership changes – including some key leadership changes. With this backdrop of change, MBA’s top priority for 2015 was establishing relationships with newly elected policy leaders and further developing relationships with returning legislators.

MBA Tackles 2015 Maryland General Assembly Changes With the help of our member bankers and outreach efforts by MBA, we made significant headway in establishing these relationships and this is what we have learned. Many of the 2015 freshmen legislators served previously in locally elected positions. While they were new to the Maryland General Assembly, they were not new to politics and hit the ground running. We also found the 2015 class of freshmen legislators to be an impressive group of policy makers with a strong sense of commitment and passion to get things done. The newly elected legislators were eager to get to know people and different interest groups. They were very receptive to meeting with MBA and our member bankers at events like MBA’s Breakfast in Honor of Freshmen Legislators and MBA’s Day in Annapolis.

With over 60 newly elected legislators, MBA prioritized getting to know freshmen legislators serving on the legislative committees with jurisdiction over banking issues. This focus became very strategic 16 | The Maryland Banker

with the sizable changes in both committee membership and select committee leadership changes on those committees.

For example, the chair, vice chair and Real Property Subcommittee chair of the House Environment and Transportation Committee (with jurisdiction over foreclosure legislation) all changed.

Delegate Kumar Barve (D-Montgomery County), Delegate Dana Stein (D-Baltimore County) and Delegate Marvin Holmes (D-Baltimore City) were selected to serve in those roles, respectively. While MBA has well-established relationships with all three of these seasoned veteran legislators, they were new to these particular roles and relatively new to foreclosure related issues.

On the senate side, the Judicial Proceedings Committee (JPR) has jurisdiction over foreclosure issues. The previous Committee Chair, Sen. Brian Frosh (D-Montgomery County) was elected as Maryland’s attorney general and Sen. Bobby Zirkin (D-Baltimore County) became the new committee chair. All three of the republican senators previously serving on JPR also changed. JPR committee votes on legislation impacting foreclosures in Maryland were very close (6-5 in several instances). MBA issued several grassroots calls to action on key issues and member contacts to legislators serving on the JPR Committee were critical in the Committee’s final vote.

MBA Plays Defense While the volume of legislation impacting the banking industry was down slightly from previous years, the amount of time and resources needed to address the legislation introduced increased – in part due to additional advocacy work that

was needed to bring new legislators up to speed on certain subject areas and previous changes to laws in those areas. MBA took positions on almost 200 bills and our primary focus was defense – stopping or amending bills that would have a negative impact on our membership and/or our members’ customers.

2015 Foreclosure Legislation Due to recent media coverage about foreclosure related issues, we were again in the “bull’s eye” for public policy makers. Ironically, most of the related media coverage focused on issues that had already been addressed by legislation in Maryland, and overall the state’s housing market and foreclosures in Maryland are improving. However, foreclosure-related issues remained contentious and MBA faced changing dynamics around foreclosure related concerns. For example, some of the bills introduced were local delegation bills and as a result, received legislative deference for “local” foreclosure bills. In addition, while Maryland exhibited higher foreclosure numbers, these numbers were linked to the foreclosure backlog, rather than new foreclosures. However, these numbers provided a rationale for a variety of foreclosure bills. Several of the bills introduced received the backing of local, faith-based institutions and local constituents traveled to Annapolis to testify on behalf of several of the bills. In some instances, bills that never before gained “traction” received further scrutiny this session. At the state level, we addressed legislation designed to: • Establish a statewide foreclosure moratorium • Establish a foreclosure moratorium in

2015 Interim Issues and Summer Studies Prince George’s County • Prohibit deficiency judgments in foreclosures • Establish new and onerous requirements for vacant and/or abandoned residential property • Make Maryland a fully-judicial foreclosure state • and more.

2015 Results Within the challenging state backdrop of change, we are pleased to report that we have concluded another outstanding legislative session. Due to the involvement of bankers across Maryland and the dedicated work of the MBA advocacy team, we effectively stopped or amended the majority of bills that would have harmed the banking industry.

While the General Assembly is officially in session for 90 days, the work of public policy makers continues year-round. Among the issues MBA will address as a result of legislatively appointed “summer studies,” as noted in the related sidebar article. In

addition, MBA will be working closely with key stakeholders and legislators on foreclosure outreach efforts and continuing our efforts to get to know the newly elected legislators and further develop with returning legislators.

Visit MBA’s website to view our 2015 Sine Die Report. It contains a summary of bills of particular significance for the banking industry. The 2015 Session Final Report will be published this summer with commentary about new laws that could have an impact on the banking industry.

Congratulations to our many members for your involvement. Bankers responded to MBA’s Calls to Action, traveled to Annapolis to attend bill hearings and advocated for the industry during MBA’s Day in Annapolis and MBA’s Breakfast in Honor of Freshmen Legislators. It is essential to recognize the dedicated leadership of George Swygert, regional executive, Capital One, and MBA’s chairman-elect who serves as chairman of the Government Relations Council (GRC) this year, along with the members of the

While the General Assembly is officially in session for 90 days, the work of public policy makers continues year-round. Among the issues MBA will address during the 2015 legislative session as a result of legislatively appointed “summer studies” include: eminent domain, Maryland Cyber Security Council, study on state-sponsored retirement savings plan for private sector employees, task force on Achieving a Better Life (ABLE), study on self-funded insurance, study on Maryland cooperative housing corporations’ delinquency period for the purpose of evictions, and Uber / Lyft insurance issues study.

GRC. The banker leadership coupled with a formidable public policy team worked effectively again this year to promote the strength and success of Maryland banks and bankers.

Continued on page 18

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Third Quarter 2015 | 17

Continued from page 17

Record Breaking Attendance Grabs Legislators’ Attention at MBA’s Bank Day in Annapolis

Speaker of the House Mike Busch.

With the sizable number of newly elected legislators, MBA’s number one priority for the 2015 legislative session was establishing relationships with freshmen legislators. The recordbreaking banker attendance at MBA’s 2015 Day in Annapolis (DIA) was key in helping MBA achieve this goal.

There Are Bankers Everywhere!

Delegate Pam Beidle also serves on the Board of Directors of Arundel Federal Savings Bank.

Maryland Senate President Mike Miller.

Over 120 bankers attended DIA.

Panel of Maryland legislators.

18 | The Maryland Banker

On February 25, 2015, over 120 bankers from 27 institutions gathered in Annapolis for the MBA’s “Day in Annapolis.” With the MBA meeting room bursting at the seams, bankers from across the state attracted the attention of legislators, legislative staff, media and other advocacy groups that were in Annapolis for the day.

Heard throughout the day were statements of “There are bankers everywhere!” and “Who are all these people?” as bankers traveled the State House complex. In addition to grabbing policy makers’ attention, MBA’s Day in Annapolis drew media coverage for the first time. Rick Seltzer from the Baltimore Business Journal covered portions of the day and wrote two stories in the Baltimore Business Journal.

Though there was a diversity of institutions represented, a common theme for the day was unity as an industry. George Swygert, regional executive, Capital One, stated in an address to the attendees “banks lead communities” and “today we are here representing our industry and charged with sharing the important role banks serve in their communities.”

Speaker of the House and President of Senate Address DIA The day consisted of addresses from the President of the Senate Mike Miller (D-Prince George’s, Charles and Calvert Counties) and the Speaker of the House Mike Busch (D-Anne Arundel County), as well as a panel of legislators including: Sen. Ed Reilly (R-Anne Arundel County; director, Colombo Bank); Sen. Bob Cassilly (R-Harford County); Delegate Ben Kramer (D-Montgomery County; chair, Banking, Economic Development, Science and Technology Sub-committee); and Delegate Cory McCray (D-Baltimore City). We were pleased that the speaker of the House and president of the Senate presented to the DIA attendees as a part of the formal agenda and their presence was greatly appreciated. A special forum was held for the Council of Professional Women in Banking and Finance with the President of the Women Legislators of Maryland Delegate Tawanna Gaines (D-Prince George’s County).

Attendees also met with their respective legislators and a group of presidents and CEOs and other executives attended a meeting with Gov. Larry Hogan’s Chief Legislative Director Joe Getty. MBA thanks our legislative host for the Day in Annapolis Delegate Pam Beidle (D-Anne Arundel County; director, Arundel Federal Savings Bank) who also addressed the group.

Direct contacts with local bankers have a lasting and meaningful impact on policy makers. For example, one

Maryland Senator sent a follow-up letter to one of the attending bankers thanking them for meeting with him. In the note, the legislator stated “Thank you very much for taking the time to stop in and see me during Bankers Day in Annapolis. I enjoyed meeting you and listening to your personal story of determination and triumph.

You are an inspiration.” These types of interactions are invaluable and truly help demonstrate the impact of the Maryland banking industry.

■

How can you help?

MBA has a three-pronged strategy for advocacy success in which our members play an integral role: 1) On-the-ground lobbying. Your public policy team is actively interacting with legislators everyday, advocating on behalf of the Maryland banking industry.

2) Grassroots initiatives: There are many avenues for our members to connect with lawmakers, ranging from phone calls, letters or e-mails, to attending legislative sessions and dinners. A key initiative for 2015 is getting to know the freshmen legislators. Please take the time to learn who your elected officials are and reach out to them.

3) Maryland BankPAC: Maryland BankPAC makes contributions to federal, state and local candidates whose views are favorable to banking and a free and competitive marketplace.

Maryland BankPAC MBA operates two PACs – a federal PAC governed by the Federal Election Commission and a state PAC governed by the Maryland State Board of Elections. Both PACs follow strict laws, which regulate who can contribute to the PACs, how much can be contributed and how these contributions are directed to candidates.

The 2015 Maryland BankPAC fundraising campaign is underway. Dan Schrider, MBA chairman and president and CEO of Sandy Spring Bank, who served as the 2014-2015 Chairman of Maryland BankPAC, discusses the importance of Maryland BankPAC in a video on MBA’s website at www.mdbankers.com/government_relations/Maryland_BankPAC. He says that “the pressures on our industry are great. They require that our voice remains strong, our stories continue to be told and our representatives at the local, state and national level are informed as to the impact that banks have on the lives of individuals and businesses in the state of Maryland.”

Federal PAC In Dan Schrider’s video, he explains the importance of signing the solicitation approval form as the first required step to participate in MBA’s federal PAC. Contributions can only be solicited from individuals at member institutions if the chairman, president or CEO has granted permission. This form can now be completed online. Please visit www.mdbankers.com/government_relations/Maryland_BankPAC to sign up or learn more about Maryland BankPAC. An individual can contribute up to $5,000 per year to MBA’s federal PAC. The PAC can contribute up to $5,000 per election to a federal candidate. Since there are typically 2 elections each cycle, a primary and a general election, the PAC can donate up to $10,000 per election cycle to a federal candidate.

State PAC Maryland law allows a state chartered institution to make corporate contributions to the state PAC up to the four-year election cycle maximum of $6,000. (Federally-chartered institutions, including national banks and thrifts, are prohibited from making corporate contributions to political action committees and to candidates for public office in connection with any U.S. election – federal, state or local.) Individuals can also contribute up to the $6,000 maximum.

The state PAC can donate up to $6,000 per election cycle to a state candidate. The four-year state election cycle is determined by the gubernatorial election and begins January 1 after the election. The current state election cycle runs January 1, 2015 through December 31, 2018.

For more details on how your bank can become involved in Maryland BankPAC, contact Maryland BankPAC Treasurer Lynn Mitchell at 443-837-1603 or lmitchell@mdbankers.com.

Third Quarter 2015 | 19

News & Notes

Members on the Move

George Behr

David Costello

Lori Childers

Michelle Levenson

Josh Phillips

Bill Stoops

Carol Coughlin

Martha Foulon-Tonat

Larry Greenwald

Anna Vitelli

Chris Rockey

J.P. Russell

Rick Ault

Angel Connolly

George Behr retired on May 1, 2015, as president of Arundel Federal Savings Bank after 34 years. He joined the bank in 1981 as controller and became president in June 1977. He will continue his service to the bank as a member of the board of directors.

David Costello is the new president and will serve on the bank’s board of directors. He joined the bank’s management team as chief operating officer in 2012. Prior to joining Arundel Federal Savings Bank, his career included executive level positions with several community banks in the Baltimore area.

Lori Childers was promoted to senior vice president, consumer residential lending at the Bank of Georgetown.

She joined the bank at its founding in 2005 as vice president, consumer residential lending. With more than 25 years of experience, Childers oversees all consumer and residential loans for the bank and works closely with clients to help them obtain the most effective financial solutions for their real estate acquisitions.

Michelle “Mickie” Riley Levenson was promoted to senior vice president, commercial lending. She joined the bank in 2010 and is responsible for building 20 | The Maryland Banker

and overseeing lending relationships with businesses, real estate professionals and nonprofits throughout Greater Washington. With nearly 30 years of experience in the banking industry, she provides clients with innovative and strategic plans for achieving long-term financial success.

Josh Phillips was promoted to senior vice president, commercial lending. He has been with the bank since its founding in 2005 as vice president, commercial lending.

Bill Stoops is celebrating 35 years with CNB. He joined CNB in 1980 as a bookkeeper. Later he served as a teller and head teller before becoming a loan clerk then a loan officer. In 1985, he was promoted to assistant vice president and branch manager and then to vice president in 1998. In his present role as vice president, commercial loan officer/ business development officer and regional manager, his responsibilities include business development and managing commercial and consumer loan portfolios.

Carol Coughlin, chairwoman of the boards of directors of Hamilton Bancorp, Inc. and Hamilton Bank, has become a National Association of Corporate

Directors (NACD) fellow, the highest level of credentialing for corporate directors and corporate governance professionals. Coughlin is the founder of BottomLine Growth Strategies, Inc., a growth advisory firm that transforms enterprise value using proven bestpractice financial and operation strategies.

Mary Ann Scully, chairman, president and CEO at Howard Bank, was one of seven new members that was selected to serve on the Federal Deposit Insurance Corporation (FDIC) Advisory Committee on Community Banking. The advisory committee members represent a crosssection of community bankers from around the country that discusses and provides input to the FDIC on a wide variety of topics, including current examination policies and procedures, credit and lending practices, deposit insurance assessments, insurance coverage and regulatory compliance.

Monument Bank has appointed Executive Vice President and Chief Administrative Officer Martha Foulon-Tonat to president and chief administrative officer (CAO). With a banking career spanning over 30 years,

Foulon-Tonat has been and continues to be a major force in the metropolitan lending community. Having served as senior or chief lending officer for several financial institutions and establishing and overseeing portfolios in the $2 billion range, as president and CAO, she will manage the day-to-day operations and bottom-line performance of the bank.

Larry Greenwald joined New Windsor State Bank as its new business banker. He has over 25 years of banking and sales experience and will be focusing on new business development, account management and providing quality customer service to new and existing customers throughout Carroll County.

Anna Vitelli joined PNC Bank’s wealth management division as senior vice president and managing director for Greater Maryland. She leads a group of seasoned professionals in serving the complex financial needs of high net worth individuals in the areas of investments, trust, private banking and wealth planning.

Vitelli has more than 20 years of financial services experience and was formerly team director for PNC Wealth Management in Wayne, Pa. Chris Rockey joined PNC Bank as the Greater Maryland market manager in community development banking.

Rockey provides financial solutions for social challenges that focus on affordable housing, economic development, community services and revitalization/ stabilization of neighborhoods or communities in distress. Rockey has over 15 years of community development finance experience and was formerly in community development banking in Central Pennsylvania at PNC Bank.

J.P. Russell joined PNC Bank as vice president and branch manager at the Harborside branch in Baltimore. Russell oversees the day-to-day operations of the branch as well as provides complete financial services, including a wide

range of checking accounts, loans and mortgages, investment services, insurance and small business banking solutions. Russell has 19 years of retail banking, financial services and credit card acquisitions experience.

The following individuals joined The Columbia Bank: Rick Ault, commercial relationship manager, vice president. He will be responsible for building, developing and managing new commercial banking relationships and enhancing service for existing commercial banking customers.

Angel Connolly, commercial relationship manager, vice president.

She will be responsible for building, developing and managing new commercial banking relationships and enhancing service for existing commercial banking customers.

Joe Durham, senior vice president, commercial banking manager. He will be responsible for leading a team of commercial relationship managers, who develop and manage prospective and existing client relationships of all sizes.

Jeffery Long, Sr., commercial relationship manager, vice president.

He will be responsible for building, developing and managing new commercial banking relationships and enhancing service for existing commercial banking customers.

Sarah McMahon, commercial relationship manager, vice president.

She will be responsible for building, developing and managing new commercial banking relationships and enhancing service for existing commercial banking customers.

Jeanne Pardoe, commercial relationship manager, vice president. She will be responsible for building, developing and managing new commercial banking relationships and enhancing service for existing commercial banking customers.

Brad Rodier, commercial relationship manager, vice president. He will be

responsible for building, developing and managing new commercial banking relationships and enhancing service for existing commercial banking customers.

Patricia Jones celebrates 25 years with The Talbot Bank. She began her career with The Talbot Bank in 1990 as a teller at the Easton branch and has worked in the St. Michaels branch for 24 years as head teller. As a front-line employee, she welcomes each customer as they enter the branch with a friendly demeanor and is well known by many customers for her personable service. She works closely with the tellers to ensure the front line functions efficiently and effectively.

Robin Lee Haddaway is also celebrating 25 years with The Talbot Bank. She joined the bank in 1990 as a teller. She has since then held various positions as floating teller, head teller and senior teller. In her present role as a branch supervisor, she oversees the frontline staff, opens new accounts and also serves as a lender to meet the borrowing needs of the community.

Sandy Spring Bank promoted Kathy Hall to vice president, senior human resources generalist. She has been with the bank since 2011 and has over 25 years of human resources experience in the financial services industry.

With over 25 years of human resources experience, Gary Fernandes joined Sandy Spring Bank as senior vice president, director of human resources.

He will oversee all human resources functions to include employment, benefits, salary administration and payroll.

Sandy Spring Bank appointed Mandy Walsh as assistant vice president and employee relations specialist. She will provide employee relations support and assist with recruitment and talent management across various business lines.

Continued on page 22

Third Quarter 2015 | 21

News & Notes

Members in the Community

Members on the Move CONTINUED FROM PAGE 21

Joe Durham

Jeffery Long, Sr.

Sarah McMahon

Jeanne Pardoe

Brad Rodier

Patricia Jones

Robin Lee Haddaway

Gary Fernandes

Robert D. Nielsen, senior energy consultant, joins APPI Energy. He has 18 years of experience providing electricity and natural gas procurement services to Fortune 500 corporations, municipalities and government agencies in retail and wholesale energy markets across the U.S. In his role as senior energy consultant, he will develop and manage electricity, natural gas and demand-response customer relationships.

Meyer Chatfield Corporation appointed Dominic J. Grosso, Jr., MBA, CPA, as chief operating officer. He has over 30 years of experience and will oversee the day-to-day operations of all Meyer Chatfield entities, working closely with sales managers and the executive team to lead Meyer Chatfield’s overall business.

Senior Housing Crime Prevention Foundation (SHCPF) appointed Edward J. Gentry as its chairman, president and CEO. Prior to joining SHCPF, he served as executive vice president and chief lending officer for Triumph Bank, a Memphis-based community bank. He has more than 25 years of experience in the community banking and financial industries. ■

Welcome New Associate Members B&B Financial Services, LLC Invictus Consulting Group, LLC John M. Floyd & Associates Jones Walker L.L.P. 22 | The Maryland Banker

Spreading Warmth MBA’s Council of Professional Women in Banking and Finance Advisory Board members Irvina Mallory, senior vice president, private banking officer of The Harbor Bank of Maryland, and Denise Pope, senior vice president, retail banking of WashingtonFirst Bank volunteer to help Soles4Souls, in partnership with Maryland Legal Aid, to help distribute 2,000 coats to girls in need which was held on Saturday, March 21 at Frederick Douglass School in Baltimore.

MBA Receives ALS Ice Bucket Challenge Participation Award On May 14, 2015, the MBA received an award from The ALS Association – DC/MD/VA Chapter for its participation in the ALS Ice Bucket Challenge last fall which helped reach an all-time donation record and raised critical awareness about this devastating disease. To see MBA’s Ice Bucket Challenge go to: www. youtube.com/watch?v=yxAPRSHRhiU&feature=yout ube.

Share Your News What’s happening in our business? Have news to share? Celebrating a milestone? Share your bank’s achievement. Send your news and photos to MBA’s Cindy Gentilcore at cgentilcore@mdbankers.com.

Mar yland Bankers Association Professional Development Calendar A Local ABA Training Provider

SPECIAL EVENTS Maryland Banking School

August 3-7

September 14-15 Internal Audit Conference September 29

Enterprise Risk Management Conference

October 8

BankNext FDIC Directors College (Cambridge)

October 21

October 29 Mid-Atlantic Bank Executive Cyber Security Conference November 2-3

Washington Visit

November18 FDIC Directors College (Ellicott City) December 9-10 CFO & Financial Management Forum

SEMINARS, WEBINARS, SCHOOLS, AND ONLINE TRAINING Compliance Bank Secrecy Act Two-Day School (PBS)

September 25 Interviewing Skills for Better Hires (GSB)

August 11

2015 IRS Reporting and Compliance Webinar Part 4 (PBS)

Lending

August 17

CRCM Online Review Course (ABA)

September 22 Regulation E Made Easy (GSB) September 29 Resolving an Unexpected Compliance Emergency (GSB) October14

2015 IRS Reporting and Compliance Webinar Part 5 (PBS)

October 15

2015 IRS Reporting and Compliance Webinar Part 6 (PBS)

Executive Management & Directors September 9 Forming and Using the Bank Holding Company to Create Value (GSB)

July 13

Consumer Lending (ABA)

Intro to Mortgage Lending (ABA)

July 20

Intro to Agricultural Lending (ABA)

August 3

Analyzing Financial Statements (ABA)

August 10

Commercial Lending (ABA)

Sales & Marketing July 20 Marketing Financial Services (ABA) September 10 Money Saving, Money Marketing Ideas (GSB) September 21 Leading the Prospecting Effort (GSB)

Common Mistakes in Mergers and Acquisitions (GSB)

Security & Technology

October 19

Certified Community Banking Board of Directors (SBS)

August 3

Certified Community Banking Ethical Hacker (SBS)

August 10

Certified Community Banking Security Professional (SBS)

Finance August 3

Managing the Bank’s Investment Portfolio (ABA)

General Banking July 13

July 20

July 27 August 10 ‘

HR Management

August 4-5

Economics for Bankers (ABA) Law & Banking: Applications (ABA) Money & Banking (ABA) Principles of Banking (ABA) Law & Banking: Principles (ABA) Supervisor Certificate (ABA) General Accounting (ABA) Principles of Banking (ABA)

September 14 Certified Community Banking Vendor Manager (SBS) September 21 Certified Community Banking Incident Handler (SBS) September 23 Incident Response (GSB) September 30 Business Continuity Planning (GSB) October 5

Certified Community Banking Technology Professional (SBS)

Trust August 10

Basic Administrative Duties of a Trustee (ABA)

September 8 IRA Online Institute (ABA) September 30 IRA Required Minimum Distributions (GSB)

For detailed and updated information on all professional development programs, visit the Calendar section of the MBA’s website at www.mdbankers.com.

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m s.co t n e aym housep t h g i l . w w w Third Quarter 2015 | 24