Vol.41, No.26
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W E E K O F M O N D A Y, J U LY 1 , 2 0 1 9
THE REGISTRY REVIEW NEW HAMPSHIRE’S STATEWIDE REAL ESTATE & FINANCIAL NEWSPAPER A Publication of The Warren Group
WEEKLY SALES OF NOTE
IN PERSON
Nashua MILFORD RD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $2,600,000 B: Amerco Real Estate Co S: Fab Braze Corp
Hooksett 26 LONDONDERRY TPKE. . . . . . . . . . . . . . . . . . . . . . . $1,753,333 B: 26 Londonderry LLC S: 26 Londonderry Tpke LLC Use: Commercial Building, Lot: 47916sf
What Banks Can Learn from Retail’s Adaption to Digital Large National Retailers Have Struggled with Similar Questions BY BRAM BERKOWITZ
Gilford 90 VARNEY POINT RD LEFT. . . . . . . . . . . . . . . . . . . . $1,615,000 B: Jason A Sidman S: Marguerite A Keefe Mtg: GFA Federal Credit Un $1,292,000 74 TERRACE HILL RD. . . . . . . . . . . . . . . . . . . . . . . . . $1,536,000 B: Ryan Bruehlmann S: John C Morgenstern Tr, Tr for John C Morgenstern T Mtg: First Republic Bk $1,152,000 Use: 4 Bdrm Contemporary, Lot: 32234sf
Hanover 18 OCCOM RDG. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,525,000 B: Mach Bravo LLC S: Mark A Isreal Tr, Tr for Isreal FT Mtg: JPMorgan Chase Bank $915,000 Use: 5 Bdrm Colonial, Lot: 33602sf
Wolfeboro 107 SPRINGFIELD POINT RD . . . . . . . . . . . . . . . . . . . $1,275,000 B: Bruce A Gurall Tr, Tr for Bruce A Gurall T S: Michele Walker Use: 4 Bdrm Ranch, Lot: 64904sf
Bridgewater 69 MAYHEW TPKE. . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,225,000 B: John P Cahill & Pamela A Cahill S: Kathryn D Schmidt Tr, Tr for Kathryn D Schmidt RET
Laconia 154 PAUGUS PARK RD . . . . . . . . . . . . . . . . . . . . . . . . $1,200,000 B: James C Sedgewick Tr, Tr for Jasal RET S: Peter A Palmer & Susan R Palmer
Portsmouth 149 ODIORNE POINT RD. . . . . . . . . . . . . . . . . . . . . . . $1,192,216 B: JP Morgan Chase Bank NA S: Shawn C Kulikowski & Bank Of New York Mellon Use: 3 Bdrm Colonial, Lot: 44431sf
North Hampton WOODLAND RD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,150,000 B: Boulders Realty Corp S: Stacey L Patrick & Shelly L Patrick
Meredith 25 GROUSE HOLLOW RD U:11 . . . . . . . . . . . . . . . . . . $1,100,000 B: Lisa K Dorlando & Leonard F Dorlando S: Christopher E Irwin Mtg: Meredith Vlg Svgs Bk $776,000 Use: 3 Bdrm Condo, Lot: 20473sf
REGISTRY REVIEW STAFF
A
s digital transformation continues to disrupt the banking industry, banks are forced to adjust their branch strategy in the same way as traditional retailers. But so far, all banks have really done is close branches and reduce staff, according to Ron Wellman, director of industry marketing for banking at New England’s Reflexis Systems, a leading provider of real-time store operations solutions. Wellman believes the industry is lagging behind retail in transforming operations to reap efficiencies as routine transaction volumes have declined. Before joining Reflexis in 2018, Wellman worked for seven years at Pegasystems in several roles, most recently as senior director and industry principal for the company’s CRM solutions in its financial services group. Prior to that, Wellman worked as senior vice president of business banking strategy for Citizens Bank and an online banking product manager at Bank of America. Reflexis recently launched products aimed at retail banking. What are they and how can they help banks? With Reflexis ONE for Banking, we aim to transform the branch banking experi-
1,500 1500 1,000 1000 500 500 00
May June Jun. July Jul. Aug. Aug. Sept. Sept. Oct. Oct. Nov. Nov. Dec. Dec. Jan. Jan. Feb. Feb. March Mar. Apr. Apr. May May May ’18
’19
Number 2000 of 2,000 Sales 1600 1,600 1200 1,200 800 800
400 400 00
May May ’14
May May ’15
May May ’16
May May ’17
May May ’18
May May ’19
May 2014 May 2015 May 2016 May 2017 May 2018 May 2019
Continued on Page 16
TO OUR READERS
2,500 2500
REAL ESTATE RECORDS
3 Belknap ���������������������������� 06/18/19 4 Carroll ���������������������������� 06/18/19 4 Cheshire ������������������������ 06/18/19 5 Coos �������������������������������� 06/18/19 5 Grafton ���������������������������� 06/18/19 6 Hillsborough ������������������ 06/18/19 9 Merrimack ���������������������� 06/18/19 10 Rockingham ������������������ 06/18/19 12 Strafford ������������������������ 06/18/19 13 Sullivan �������������������������� 06/18/19 13 Bankruptcies 13 Lien & Attachments 14 Foreclosure, Mortgagee & Other Lien Auctions 14 Requests for Bids & Proposals
tivity management, branch inspection tools and intelligent forms. Your model is based on ones you’ve used for leading retailers like CVS and Walgreens. Why do you think it is important for banks to think like these companies? We think that retailers have responded well to the impact of online/digital disruption and have embraced new technologies to ensure the performance of their brick-and-mortar loca-
Single-Family Sales By Month 2,000 2000
TRANSACTIONS THRU
ences by optimizing network staffing and empowering employee productivity. [Our cloud-based] solutions include increasing forecasting accuracy to over 90 percent using AI-based models, while improving staffing flexibility with tools that support multiple strategies and put the right-skilled colleague in the right place at the right time to increase client engagement. Other solutions include a scheduling feature, which aims to reduce staff turnover, real-time ac-
New Hampshire Market Statistics
INDEX PG COUNTY
Until recently, the future of the bank branch was uncertain, with some predicting digital services would replace many locations. However, the need for a high-touch, in-person service experience remains.
Number of Sales
Change Prior Year
1,165 1,058 1,602 1,646 1,577 1,511
-11.74% -9.18% 51.42% 2.7% -4.19% -4.19%
q Statistics based on single-family home sales of $1,000 q Source: The Warren Group
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T
he Registry Review is online! After more than 40 years as a printed newspaper, all of the real estate information you rely on is now available at www.theregistryreview.com. (There are no plans to cease publication of the newspaper.) All current subscribers have complimentary access to the website. When you first visit the site, please click the “forgot password” button to set up your account. If you have any problems please call or email customer service at 617-896-5388 or customerservice@thewarrengroup.com. If you have any feedback or would like to contribute content, please email editorial@ thewarrengroup.com. Sincerely, Cassidy Norton Associate Publisher The Warren Group