The World of Hospitality

INSPIRE, EXCITE & INFORM

Decorex returns to Olympia

Editor’s Choice

10 - The Belfry

The Belfry celebrates construction milestone with unbelievable golf stunt

Restaurant Design

16 - Hawksmoor Chicago

From cable car powerhouse to world-class steakhouse

Design & Architecture

26 - Crowne Plaza

Crowne Plaza Manchester Airport Hotel unveils 2nd phase refurbishment with new club lounge and restaurant

44 - AB Concept

AB Concept unveils the Ritz-Carlton Tokyo Lounge: A fusion of luxury and Japanese elegance

Editor-in-Chief

Simone Couture editor@theworldofhospitality.com

Sales Manager

Molly Shephard director@myb2bmedia.co.uk

Sales Manager

Louise Rubens louise@theworldofhospitality.com

Creative Director

Josh Holmes BSc josh@theworldofhospitality.com

58 - Bettiol Architecture Chalet Il Gufo

66 - Grand Hotel Duchi d’Aosta

Built in 1873, this hotel stands in an area that has an ancient history and an equally ancient vocation for hospitality.

Lighting

92 - Lucent Lighting Ritz-Carlton Amman

Food & Drink

122 - Rockwater

Reaching a new wave of adventurous drinkers with innovative menu creation

126 - Fresh Direct Fresh Direct stands up for vertical farming

Studio Designer

Richard Bland richard@theworldofhospitality.com

Accounts Department

Rachel Jackson accounts@theworldofhospitality.com

Company Director

Jamie Bullock jamie@theworldofhospitality.com

Publishing Director

Martin Holmes martin@theworldofhospitality.com

Publishers

B2B Digital Media Ltd. 18/20 Newington Road Ramsgate, Kent, CT12 6EE Tel: 01227 937174

Sustainable brand Graphenstone is the official paint supplier to GAIL’s Bakery

- GRAPHENSTONE -

Graphenstone Paints, one of the most certified sustainable brands in the industry, is proud to announce that it is now the official paint supplier for GAIL’s Bakery.

Graphenstone’s ‘Purifying Paints’ are revolutionising the industry. Its low-odour, mineral-rich paints combine ancient, non-toxic ingredients such as artisanal lime and silicates with an innovative 21stcentury material called graphene.

Combining these natural and sustainable raw materials with the properties of graphene greatly enhances the mineral bases’ performance, delivering a traditional mineral-based paint with Class 1 durability. This feature is essential for reducing refurbishment costs of spaces with higher-than-average footfall levels.

GAIL’s Bakery is well-known for its sustainable ethos, which runs through the heart of its brand, from the food it creates and serves, to the materials it uses in its chain of restaurants. The company has worked hard to source the best quality sustainable materials across all of GAIL’s real estate portfolio.

Most bakeries are located within neighbourhood settings focusing on local communities such as Henley, Radlett, Epping and Hawley Wharf. They are often located in older buildings, which require a sensitive approach to refurbishment.

So far, over twenty bakeries have been furnished using Graphenstone’s flagship formulations, Ambient Pro+ and GraffClean (Matt), and Graphenstone’s founder, Patrick Folkes estimates that this has already resulted in a CO2(e)* saving of approximately 1 tonne when calculated across twenty bakery sites.

Patrick Folkes, Founder of Graphenstone UK says,”I love that GAIL’s passion for creating good bread and delicious pastries follows through to their passion for minimising their carbon footprint. We have seen a real shift in the motivation for retailers and those in the hospitality sector specifying our air purifying paints in a wider industry move towards creating healthier indoor environments. The quality and ingredients of the paints we apply on walls are as important as the food and drinks we consume.”

GAIL’s Bakery, Head of Property Michelle PollardSmith, says, “We feel that Graphenstone is a significant supplier for us, and we chose their paints due to their outstanding environmental credentials as it aligns with our drive towards achieving a lower carbon footprint right across our portfolio. In addition to the obvious CO2 and CO2 (e) savings, Graphenstone’s high-quality paints have a washability ‘ Wet Scrub Class 1’ rating. This means we can reduce repainting costs needed per store, which is a real cost-saving when multiplied across sites.”

With this partnership, Graphenstone further adds to its fast-growing client list, which includes Colicci, Soho House, The Grosvenor Estates, Meta, Eden Project, and No1 St James.

www.graphenstone-ecopaints.store

The Key to Intelligent Integration and Control in Hotels

- ZENNIO -

In the fast evolving hotel design industry, the implementation of automation systems has brought a revolution in the way we interact with spaces and services. The quest for efficient intelligent integration and control has led to the emergence of the KNX standard as a fundamental element in this domain. This article delves deeper into how Zennio, a leading provider of automation solutions, exploits the power of the KNX standard to enable seamless communication between different systems and devices within a hotel building. By offering a centralized and integrated control system known as the Guest Room Management System (GRMS), Zennio transforms the way hotels manage and control their operations.

The KNX standard serves as a communication protocol that seamlessly connects various elements within a hotel, including lighting, HVAC (Heating, Ventilation,

and Air Conditioning), access control, energy management, and more. Zennio’s expertise focuses on managing and integrating these diverse systems into a single, centrally controlled GRMS. By doing so, they empower hotels to adopt a great approach to managing and controlling their operations, eliminating the need for separate control interfaces for each system. This consolidation simplifies the overall management process and enhances efficiency.

One of the standout advantages of the KNX standard is its exceptional ability to achieve interoperability between different systems. In practical terms, this means that devices from various manufacturers can intercommunicate and work seamlessly together, irrespective of their individual specifications. This level of interoperability provides hotel owners and operators with the freedom to select devices and systems that best suit their unique needs, without being locked into a specific vendor or technology. And Zennio ensures compatibility, promoting flexibility and choice for hotels.

Flexibility and adaptability are further reinforced by the KNX standard’s scalability. Zennio’s automation solution is specifically designed to accommodate expansion and adaptation over time. As hotels evolve and their needs change, new devices and functionalities can be easily added to the existing system. This scalability ensures that the automation system can grow alongside the establishment, catering to the evolving requirements of the hotel. Owners and operators can customize and tailor the functionality of the system to match the specific needs of each project, allowing for optimal performance and efficiency.

By connecting all systems and devices in a hotel to a centralized management and control platform, Zennio empowers owners and operators with complete control over every aspect of room or área automation within the building. Through a user-friendly interface, authorized personnel can easily monitor and manage these systems, ensuring optimal guest experiences, operational efficiency, and sustainability. The ability to have a comprehensive view and control of the entire hotel automation system enhances decision-making and improves overall operational performance.

In addition to centralized control, Zennio’s automation system leverages sensors and actuators to collect real-time data and automatically adjust environmental parameters such as lighting and temperature. This intelligent control capability optimizes guest comfort and energy efficiency, further enhancing the overall guest

experience. For example, the system can detect occupancy in a room and adjust the lighting and temperature accordingly, creating a personalized and comfortable environment for guests. This level of automation reduces the need for manual intervention, streamlines operations, and improves resource management.

Moreover, the owner can use de GRMS data to improve his operation. They are now able to read their efficiency attending the “Make up room” demands from guests, knowing when the guests make their request and when this request is attended by the cleaning service. Or they can know if average guest temperture setpoint in the rooms is lower or higher than expected, so the hotel can reduce the energy waste in the engine room lowering the consumption.

In conclusion, the Zennio hospitality solution, built on the foundation of the KNX standard, emerges as the key to achieving efficient intelligent integration and control in hotels. The interoperability and flexibility afforded by the KNX standard enable the seamless integration of diverse devices and systems into a centralized platform. Zennio’s focus on intelligent control and adaptability empowers owners and operators to create customized, efficient, and secure environments that attend to the unique requirements of each hotel. By embracing the power of automation and intelligent integration, hotels can elevate the guest experience, drive operational efficiency, and contribute to a sustainable future.

www.zennio.com

The HIELO Wine Cooler - a must-try for every wine enthusiast

- ICE COOL DESIGN -

For those who appreciate the finer things in life, the HIELO Wine Cooler is an absolute must-try. More than just a tool, it’s a transformative experience that enhances every sip of wine, bringing out the best in your bottle with precision and care.

Perfectly Chilled, Always

The HIELO Wine Cooler is designed with one goal in mind: to ensure your wine is served at the perfect temperature every time. Whether it’s keeping your white wine, rosé and champagne refreshingly chilled or maintaining your red wine at the ideal ‘chambré’ temperature, HIELO makes it effortless. Say goodbye to the days of lukewarm whites and overheated reds— HIELO ensures that your wine is always at its best, ready to impress.

No More Drips, Just Pure Enjoyment

One of the standout features of the HIELO is its innovative design that eliminates those annoying drips that can ruin a perfect pour. With HIELO, every pour is clean and precise, allowing you to focus on the enjoyment of your wine rather than the mess. It’s the little details like this that make HIELO a must-have for any wine lover.

Sustainable Luxury

In a world where sustainability is no longer just an option but a necessity, the HIELO Wine Cooler stands out for its commitment to eco-friendly materials and practices. This wine cooler is not only a luxurious addition to your home but also a responsible choice that aligns with a greener future. HIELO proves that you don’t have to sacrifice style or performance to make an environmentally conscious decision.

Why You Must Try HIELO

If you’re serious about wine, the HIELO Wine Cooler is an experience you simply must try. It’s more than just a cooler—it’s an enhancement to the entire wine experience, from the first pour to the last sip. Join the movement towards better wine enjoyment and a sustainable future with HIELO.

Don’t miss out on this perfect blend of innovation, style, and environmental responsibility. The HIELO Wine Cooler is waiting to elevate your wine experience to new heights—one perfect pour at a time.

www.icecooldesign.com Get in touch, for multi orders reduced rate can be discussed: david@icecooldesign.com

The Hielo.®

A revolution in wine cooling Stays cool - no drips

Designed with intelligence using just 5 ice cubes through thermal conductivity the Hielo® wine cooler maintains a perfect temperature.

At 223mm tall and with an internal diameter of 105mm the Hielo® wine cooler can also accommodate larger and wider bottles such as Bollinger and Laurent-Perrier champagnes.

• Stylish and Innovative Design: Keeps wine chilled using advanced cooling technology.

• Efficient Cooling: Maintains fridge-like temperature with just five ice cubes.

• Patented Drip-Free Technology: Ensures no direct contact with ice, keeping bottles dry.

• Eco-Friendly: Saves 92% energy/emissions compared to standard ice buckets.

• Versatile Use: Perfect for white wine, champagne, and preventing red wine from overheating.

The Belfry celebrates construction milestone with unbelievable golf stunt

- THE BELFRY -

The Belfry Hotel & Resort, in West Midlands, has celebrated reaching the highest point in the construction of its flagship events venue, The Masters Suite, with a Topping Out Ceremony which included a golf stunt to attempt to drive the 10th Green of The Brabazon from the roof.

The ‘Topping Out Ceremony’, which took place on July 15, saw construction experts VINCI Building welcome 40 suppliers and contractors to tour the build of the new events space. Standing on the highest point of The Masters Suite, The Belfry were presented with a plaque to mark the completion of the most elevated part of the project. Those attending were invited to drive the 10th green of the world-famous Brabazon golf course from the roof which stands 17m high with a distance to the green of over 240m.

Tony Grindrod, Regional Director at VINCI Building, said: “We’re delighted to be working on the build of The Masters Suite, and reaching the topping out stage of the structure is a great achievement. The work is progressing at pace and all our designers, supply chain and project teams are pulling together to ensure we deliver a first-class venue.”

Chris Eigelaar, Resort Director at The Belfry, said: “Watching The Masters Suite materialise in front of our eyes is thrilling. The team at VINCI Building are doing an incredible job, and to have reached the topping out milestone exemplifies the diligence, expertise and passion with which they are working. The venue’s potential becomes clearer with every passing day,

and we can’t wait until guests can experience this for themselves and discover the exceptional events that can be created in this space.”

At 852sqm, and with 149 additional bedrooms, The Masters Suite will be The Belfry’s biggest events venue yet when it opens in autumn 2025 and is the centrepiece of a wider £80million development project across the whole resort. Designed to host 648 guests for banqueting, and with a max capacity of 920, it is expertly placed to host conferences, product launches, mini expos, award ceremonies, charity dinners and banquets for 600 people or more.

For more information, please visit: www.thebelfry.com/development/

Join the hospitality community at Independent Hotel Show 2024

- THE INDEPENDENT HOTEL SHOW -

The Independent Hotel Show, in partnership with James Hallam Insurance Brokers, returns to Olympia London on 15-16 October to bring the boutique and luxury hotel community together for two busy days of networking, learning and product discovery.

A firm fixture in the calendar of independent hoteliers, designers and hospitality professionals, the show presents a curated collection of over 200 quality suppliers catering directly to the boutique and independent hotel sector.

From hospitality tech to in-room F&B solutions to linen & bedding and much, much more, hoteliers can quickly and easily explore the latest innovations from suppliers catering to the independent hotel sector.

Heather Hamilton, Managing Director at Sloane Square Hotel, comments: “We don’t often have the time to step away from our business, so having

access to so many resources in one place at the Independent Hotel Show means we can see a lot in a short time. We have sourced several new suppliers and partners from the show and taken away some great ideas and new contacts!”

The theme of this year’s event is ‘Beyond the Hustle and Bustle’, giving hoteliers a chance to escape the day-to-day challenges of hotel management and embrace a holistic view of industry trends and future innovations. The theme will be reflected in the show’s design features and seminar programme, examining the role of hotels as a sanctuary for their guests and an escape from the everyday pressures of life.

On the show’s Hotel Business Stage, designed by Spacebrand, Philippa Wagner, Founder of PeoplePlacesSpaces, will be discussing travel trends for different generations of guest, while Fleet Street CEO Mark Stretton will be talking to UKHospitality CEO Kate Nicholls OBE about some of the expectations the hospitality industry should have for the new Labour government.

On the Innovation Stage, designed by Design Command, industry research agency STR will be presenting the latest version of its State of the Nation report, while Rita J Varga, CEO of RaizUp, Tanja Furby, Director of Openings & Transitions at Yotel, Rebecca Arthur, Global Director of Guest Experience at the Dorchester Collection, Nuala O’Sullivan, Senior Accessibility & Inclusive Design Consultant at Mima Group and Ana Costa, Senior Commercial Technology Manager at Queensway, will be discussing how to put inclusivity at the heart of the guest experience.

The show will be working with leading designers and studios to bring its features and stages to life, which this year include Design Command, Fibi Interiors, Luke Edwards Interior Design, Studio Atara, OMO Interiors, Spacebrand and Amit Dixit Design.

Guest at the show can also explore the future of hotel design in Room X and uncover the latest innovations in sustainability at the ESG Hub, curated by Independent Hotel Show ambassador and ESG consultant Sarah Duncan.

To find out more about everything happening at Independent Hotel Show 2024, and to register for your complimentary trade ticket, visit www.independenthotelshow.co.uk.

From cable car powerhouse to world-class steakhouse

- HAWKSMOOR CHICAGO -

INTERIOR architecture design studio Macaulay Sinclair has unveiled its impressive renovation of a 16,500 square foot space to launch renowned British steakhouse and cocktail bar Hawksmoor’s new Chicago venue.

The former LaSalle Street Cable Car Powerhouse dating back to 1887 has been refurbished into an upmarket dining destination in a collaboration between the studio and Hawksmoor’s design team led by Mai-Yee Ng. In its heyday, thousands of cable cars were pulled to the site daily, bringing around 100,000 workers downtown – now the focus is on a new kind of experience.

Director Mike Sinclair explained: “From the outset this project, like so much of what we aim to achieve, was about celebrating and preserving the rich history of this incredible building. Hawksmoor has an awardwinning concept and standout food and drink menus, that we aim to elevate through our designs.

“Careful restoration and dedication to research has been integral to the project development to ensure Chicago is at the heart and soul of the space, with Hawksmoor’s signature sophistication giving it a new lease of life. Entering the international home of steakhouses is no easy feat, and it was integral to deliver something special.”

Restorations celebrate the original barrel-vaulted ceilings, exposed timber joists, and red brickwork; the historic fabric of Chicago architecture. New designed elements were also incorporated, drawing inspiration from the ‘Golden Age of Travel’ such as the radiused edges of the private dining rooms ceiling echoing train carriages. In addition, bespoke wood paneling, luxury leather seating, and brass fixtures and fittings are reminiscent of a bygone era.

On the ground floor, a brass wraparound bar is the focal point to a 125-seat dining room, but the real story takes place behind the bottles. A back bar built of eco glazed brick slips, handcrafted in the UK by the original tiling manufacturer for the London Underground, an international icon of transport design. Also brought across from the UK was the parquet flooring that is used throughout the first two floors, tumbled and triple-stained for a more authentic and aged appearance. The first floor features space for a further 76 covers, with an additional resplendent bar with the roof space, set to open in the autumn, offering a bookable events floor.

Supporting a truly immersive experience is the decorative lighting designs, as with all Hawksmoor venues, crafted to complement the interior and story of the space. Chicago has been illuminated by wall sconces, hanging pendants and table lights all designed by Macaulay Sinclair using brass and Holophane glass. A subtle nod to the transport and industrial past of the building.

It comes just three years since Macaulay Sinclair embarked on a journey across the pond to help bring Hawksmoor to New York City. The historic United Charities Building in Gramercy Park was transformed to embrace some class British touches, while still preserving its landmark status; the dining room’s grandeur was meticulously brought back to life, featuring ornate plaster work and Ionic columns.

Mike added: “Having worked with Mai-Yee for many years, there is an understanding and synergy between our vision. Seeing a new Hawksmoor unveiled for the first time is always an emotional moment and a huge sense of achievement given the amount of hard work that has been invested.

“Stepping foot into the Chicago market has been a new challenge for us, and we are extremely proud. We hope to create memorable experiences for diners here and are excited to see what the city makes of it.”

Hawksmoor Chicago opened on 27 June at 500 N. LaSalle Drive, Chicago.

For more information about Macaulay Sinclair’s projects, please visit: https://macaulaysinclair.com/

For more information about Hawksmoor Chicago, visit: www.thehawksmoor.com/us/ locations/chicago/

Where style meets innovation

- STAR-EMEA -

With the hospitality industry facing challenges on a number of fronts, the right technology choices can provide opportunities for enhanced customer service and loyalty, whilst delivering solutions to specific challenges such as rising operational costs and staff shortages. Coupled with this, a growing consumer appetite for multi-channel ordering and delivery options within hospitality is driving demand for advanced POS, bar and kitchen order printing solutions that boast innovative, feature-rich technology.

International POS hardware solutions provider Star Micronics discusses the pivotal role front and back of house hospitality technology plays in overcoming the challenges venues currently face.

Superior Connectivity for a Seamless Ordering Experience

In order to ensure a seamless customer ordering experience, a range of connectivity options are essential so as to facilitate the printing of remote orders as well as local print jobs via wired or wireless connectivity for both mobile and fixed POS. Moreover, a single printer that offers such a solution provides a cost-effective, futureproof option as well as the flexibility to manage multiple networking infrastructure upgrades and the seamless transition from traditional POS to tablet and cloud POS.

Technology such as Star CloudPRNT™ offers the ideal solution for venues keen to integrate online, table and mobile ordering. For example, Star’s mC-Print™ series and TSP143IV series with built-in CloudPRNT technology enable order printing directly from web and Cloud based apps and, at the same time, can handle local print jobs from the point of sale. With customer orders sent directly to the printer, Star CloudPRNT increases order accuracy and eliminates the need for an additional tablet in the restaurant or bar. Moreover, table ordering can reduce long queues at the bar, while printers can fire out tickets for different stations within the venue, avoiding bottlenecks during peak times.

Clearly, technology has to be flexible and scalable as well as operate efficiently to avoid unwanted downtime in a busy environment. A managed cloud service such as StarPrinter.Online allows the relevant hardware to be connected to the online ordering system within minutes and receive orders from any location as well as from customers using any kind of device.

Providing enhanced online visibility of connectivity and print jobs, the service also offers device management via an online dashboard to equip venues with an overview of all devices and activity including reliable tracking of print jobs with notification of device status changes, barcode scans, new device connections to a group, etc. Additional printers and peripherals can simply be added without the need for server upgrades, further enhancing the versatility of the service and operational efficiency.

Solutions for Self-Service Terminals

With greater customer demand for self-service terminals to facilitate food and beverage orders and the added opportunity for venues to redeploy staff who would otherwise be taking orders, a reliable printer that is equipped with the specialist features and connectivity for integration into unattended selfordering terminals is pivotal.

Easy to install and maintain, the packaged Star mCPrint3 with its front operation and wide range of connectivity options alongside large paper roll and paper near end sensor to give ample warning of paper changes is the printer of choice for some of the largest hospitality chains and independent venues that have introduced self-ordering into their channel.

Advanced Labelling Solutions

With the rise in multichannel ordering across hospitality in recent years accompanied by increasing demand for customer collection, third party delivery and legislation around accurate ingredients and allergy identification for pre-packed food, the requirement for efficient labelling solutions has surged. Amongst the range of labelling solutions currently available, linerless labels stand out for their eco-friendly

properties and operational efficiencies as there is no backing paper to discard.

The ability to print different sized and types of labels from one easy-to-use device including variable length food and allergy labels, nutrition information as well as food delivery labels and bag seals from web-based apps or local devices is essential. The Star mC-Label3 printer offers the ideal solution thanks to its ability to print on a wide range of liner-free media including low adhesive ‘re-stick’ labels as well as high adhesive permanent and semi-permanent labels. It is also designed for traditional liner pre-sized labels and continuous label rolls and receipt paper.

As popularity grows for sustainable packaging and reusable cups, accurate customer order identification becomes even more critical. Star’s mC-Label3 and TSP143IVSK printers have been designed to print repositionable and easily removable labels within hospitality to accurately print on a wide range of packaging materials for customer collection as well as delivery.

All-in-One Integrated Hospitality Hardware

Developing a hardware solution in the knowledge all products and peripherals are successfully integrated and provided by a single manufacturer provides greater reassurance the system will operate more efficiently and reliably. Star is continually expanding its portfolio of POS peripherals to include a range of cash drawers, tablet stands as well as desktop and handheld USB and Bluetooth barcode scanners that integrate seamlessly with its POS and label printers.

Creating a secure POS system

With security a key concern for many in the hospitality industry, POS peripherals that provide in-built security clearly offer a range of benefits. For example, Star cash drawers can provide 10 different lockset options for additional security, while an optional secure dualdrawer cable offers enhanced security and allows two cash drawers to be controlled by one printer. An under-counter mounting bracket enables valuable countertop space to be maximised and ensures the cash drawer is securely placed out of sight.

Furthermore, technology such as Star’s unique cash drawer connection sensing feature allows the printer to distinguish an open drawer or one which is completely disconnected, enhancing security. The information can be reported directly to a locally controlling application or via the cloud.

In the case of tablet stands, a durable steel enclosure with locking arms can prevent theft, while wall mounted options provide an ideal solution for

hospitality applications where multiple tablets and devices need to be easily accessible but fully secured and clear of workspaces.

Meeting branding and personalisation expectations

Without a doubt, customers are increasingly seeking tailored solutions. A cost-effective means of enhancing branding is to take advantage of the receipt or delivery label to include a personalised message, QR code or an offer to encourage repeat business. Not only does this help counter growing competition, but such an approach can also help venues respond to seasonal fluctuations etc.

Coupons can promote repeat custom by encouraging footfall on quiet evenings or advertising upcoming events for example, whilst logos and high-quality graphics can clearly enhance the overall appearance of receipts. For labels, Star’s Cloud-based free labelling app available on mC-Label3 offers a range of predesigned label templates as well as a one touch label function that allows for the storing and printing of up to three label designs.

Maintaining sustainability

With sustainability high on the agenda, there are a range of sustainable solutions that are both ecofriendly and cost effective while maintaining order accuracy. For example, the flexibility to select a 2mm top margin on receipts along with a reduced font size and thin paper capability can provide significant paper and cost savings.

In terms of media, for all linerless media a key benefit is the reduction in waste thanks to no backing paper to discard. And, for receipt paper, Star partners with paper manufacturers offering environmentally friendly media solutions that are both sustainable and recyclable.

For more information, visit Star on Stand G40 at The Hospitality Tech Expo, 15-16 October 2024, ExCel or alternatively visit: www.Star-EMEA.com

Reflecting high standards in bathroom design

In 1992 demista revolutionized the bathroom mirror market by introducing a heated mirror pad which adhered to the back of the mirror to prevent condensation from forming on the glass.

The inconvenience and frustration of these foggy mirrors was eliminated forever, giving you a clearly perfect steam free mirror without the need for time consuming wiping or costly cleaning products.

demista has been proven and accepted nationally and internationally and through its unique reputation and unblemished track record has been the number one choice for specifiers of mirror defoggers for over 32 years. A product range that is available in a large range of standard sizes to suit almost any mirror and bespoke sizes can be supplied if required.

demista has been proven and accepted nationally and internationally and through its unique reputation and unblemished track record has been the number one choice for specifiers of mirror defoggers for over 26 years. A product range that is available in a large range of standard sizes to suit almost any mirror and bespoke sizes can be supplied if required.

In addition to being a trusted name for heated mirror pads, demista also offers elec-tric underfloor heating solutions to offer clients a complete solution in bathroom design.

We’ve got everything covered!

In addition to being a trusted name for heated mirror pads, demista also offers elec-tric underfloor heating solutions to offer clients a complete solution in bathroom design.

demista products have been fitted in some of the worlds most prestigious properties and hotel developments, including The Burj Al Arab, The Royal Atlantis, Fairmont Dubai, The Intercontinental O2 and other high value developments in London.

We’ve got everything covered!

demista the original and trusted name for mirror heat pads and underfloor heating solutions throughout the world.

demista the original and trusted name for mirror heat pads underfloor heating solutions throughout the world.

Demista mirror heat pads are Manufactured in the UK and carry a 10 year guarantee.

To find out more please visit www.demista.co.uk

The mirrors shown are from Lumos Mirrors, who use our pads within their mirrors.

To see more of their range please visit: www.lumosmirrors.com

To find out more on Demista mirror heat pads please visit: www.demista.co.uk

Purifying paint brand Graphenstone partners with Kate Watson-Smyth on new ‘Italian’ inspired colour collection

- GRAPHENSTONE -

Grapenstone, one of the most widely certified paint brands in the world has collaborated with interiors influencer, blogger, and author Kate Watson Smyth of ‘Mad About the House’ on a new collection of paints initially created for Kate’s new dream home in Piedmont, Italy. The collection of 12 colours combines the deeply romantic shades of Northern Italy with the softer palette of the British countryside.

This evocative range of new colours have been used extensively throughout the 24-room villa, and Kate plans to use the property to host interior design retreats. Each of the colours has been named and ‘nod’ to their individual inspirations such as ‘Barolo’, a deep red which takes its cue from the regions famous Piedmont wine, ‘Gelato’ a soft yet richly pigmented plaster pink, or “Ortensia’ and ‘Giardino’, which both reflect the vibrant hydrangeas and shrubbery found in the garden of the noble villa Kate now calls home. The overall palette has been carefully curated to allow for multiple colour combinations, with something to suit all interior design tastes.

Patrick Folkes, founder Graphenstone UK said, “We are huge fans of Mad About the House and so inspired by Kate’s Italian adventure which led to her finding her dream home. We have worked closely together and are delighted to bring this colour collection to launch from our Norfolk factory. Using Kate’s unique interiors know how and trained eye, the palette is exquisite and works beautifully with Graphenstone’s sustainable ingredients and raw materials – one of the most certified ‘harm-free’ paints in the world.”

Graphenstone’s artisanal lime and graphene-based formulations work brilliantly when used older or heritage properties, as they allow surfaces to breathe, and actively contribute to air purification and CO2 absorption.

Kate said, “To create a bespoke palette of colours inspired by my very own Italian home and in a paint that is both kind to both people and the planet is a dream come true, and my very own slice of ‘La Dolce Vita’. Having been an interior’s writer and commentator for the past 20 years I really have studied every colour palette - The Italian Collection created with Graphenstone really does combine

everything you will ever need alongside being a natural mineral-based paint, better for the planet and healthier to live with”

The Italian collection is available to buy online at www.graphenstone-ecopaints.store

As part of its ongoing green business strategy, Graphenstone will now also plant a tree for every online order (including colour cards, and the new paint swatch patches), in partnership with Switch2Zero, a leading pioneer in sustainable technology solutions.

www.graphenstone.co.uk

The first 100 days – what hospitality needs from the new government’s plan

- EVANS & CO -

Following Sir Keir Starmer’s election victory in July, leaders from all sectors have urged the incoming Labour Government to fulfil its pledge of prioritising economic growth. Gareth Evans – former chef and founder of Evans & Co Hospitality Accountants – tells us what the industry needs from our new Government’s plan.

An Immediate Reduction in VAT

To rejuvenate the hospitality industry swiftly, a reduction in VAT rates is essential. Without this adjustment, there is no quick fix to mitigate food inflation or address the ongoing challenges such as tax burdens, supply chain issues, staff recruitment from Europe, PAYE, and pandemic-related debts.

Passing these increased operating costs onto customers is not feasible, particularly as they are already enduring financial strain from the cost of living crisis over the past three years.

Business Rates Relief Extended

Increased food and utilities costs and a pending NMW rise are squeezing margins more tightly than ever, and there’s no doubt that an extension of the existing Retail, Hospitality and Leisure Business Rates Relief scheme which provides eligible businesses with 75% relief in Business Rates would certainly be welcomed.

Realistic Energy Price Caps

Whilst households benefit from energy price caps, there has never been a scheme in place for businesses, and several of our clients have seen their utility costs quadruple over the past few years Instead, the government introduced the Energy Bills Discount Scheme which offered discounted energy rates on eligible non-domestic energy contracts, but since this scheme ended in March 2024, no further government support has been announced

Alcohol Duty Reform

20% VAT is levied on food sold in pubs, but not in supermarkets, which in turn allows these retailers to subsidise artificially low beer prices. As figures show that consumers are spending less money in pubs and bars than at any time since the lockdown ended, this feels to many like yet another penalty at the expense of the struggling hospitality sector.

A Dedicated Minister for Hospitality

All of these issues and more need a strong voice at the highest level and whilst there’s been a lot of talk about a dedicated minister for the Night Time Economy, we believe the Hospitality sector as a whole needs a dedicated voice in Parliament. Implementing such a move would establish a national network of industry representatives to assist policymakers in navigating the sector’s unique challenges, showcasing a commitment to representation for the sector.

www.evansandco.uk

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THE HOSPITALITY ACCOUNTANTS

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Industry-Specific Knowledge: With a deep understanding of the hospitality sector, we provide tailored advice that directly addresses your business needs.

First-Hand Experience: Our background in hospitality means we truly understand the challenges you face and can offer practical, relevant solutions.

Comprehensive Services: From tax compliance to business consultancy, we offer a full range of services designed to support your business growth.

Our Commitment

Client-Centred Approach: We focus on building strong relationships with our clients, ensuring that you always feel supported and understood.

Proactive Support: Regular check-ins and updates keep you informed and ahead of any potential issues, providing peace of mind and stability.

Customised Solutions: We don’t believe in onesize-fits-all. Every service is tailored to meet your specific needs and goals.

Crowne Plaza Manchester Airport Hotel unveils 2nd phase refurbishment with new club lounge and restaurant

- THE CROWNE PLAZA MANCHESTER AIRPORT HOTEL -

The Crowne Plaza Manchester Airport Hotel has unveiled the 2nd phase in a large multi-million pound refurbishment project, now featuring the return of the popular standalone Pan-Asian ‘Sampans’ restaurant and a new Club Lounge.

Flying high after the 1st phase refurbishment earlier this year which featured a new Open Lobby public space and 299 upgraded bedrooms, the Crowne Plaza Manchester Airport has now unveiled new leisure facilities. Sampans restaurant is returning after a full refurbishment to offer guests a wide range of popular Pan-Asian dishes ranging from Dim Sum, a variety of curries plus noodle and rice dishes to desserts such as the Malaysian Kuih Dar Dar. Open from Wednesday to Sundays, from 6pm to 10pm, the setting is modern and calming for weary travellers.

The new Club Lounge is open to IHG Rewards Diamond Elite members, who have instant access, and any adult guest staying at the hotel who wishes to upgrade, subject to availability. Club Lounge guests can enjoy complimentary soft drinks, tea, coffee, hot chocolate and snacks. Alcoholic drinks are served between 6-8pm along with the chefs’ choice of canapes. Club Lounge members will find the space stylish and peaceful with a range of comfortable seating options and live travel information.

General Manager for the Crowne Plaza Manchester Airport Hotel, Matt Byram commented: “We are delighted to unveil the second phase of our huge refurbishment project. Since reopening the hotel at the beginning of the year the public response has been incredibly positive of the modernisation work so far, so we are pleased to keep adding services and facilities we know our guests will love. Sampans is back, and better than ever, by popular demand as once voted a favourite restaurant in Manchester on TripAdvisor, and the Club Lounge offers an elite experience to our business and travel guests”.

The Crowne Plaza Manchester Airport Hotel is ideally located next to all 3 Terminals and to note Terminal 2 (where the Airport train station is based), is just a 10-minute walk away. Trains to Manchester city centre take just 20mins and the M56 motorway is close by. The hotel offers a convenient airport shuttle service as well as competitive Park, Stay & Fly Packages with 320 car park spaces available.

Additional facilities at the hotel include a 24hour Fitness Centre and 8 versatile meeting rooms with

a dedicated on-site co-ordinator. Guests can host meetings or events for 2 to 70 people and enjoy use of the Business Centre.

The Crowne Plaza Manchester Airport Hotel is also part of IHG Green Engage which means it is Ecocertified. This property has made huge commitments towards sustainability and participates in the Green Tourism Programme and has currently achieved Bronze status. The programme measures the property’s impact on one or more of the following: environment, community, cultural-heritage and the local economy.

www.lghhm.com

Strategic management

- BIOLOGICAL PREPARATIONS -

Great hospitality businesses create memorable experiences, turning firsttime guests into loyal patrons who encourage new visitors. This requires strategic management; balancing guest needs, maintaining luxurious spaces, and addressing challenges like tight budgets, staffing shortages, and operational efficiencies. With green consumerism increasing — 7/10 restaurant-goers and 78% of global travellers prioritising eco-friendly options — highlights sustainability’s growing importance. Balancing these elements is vital for the modern guest experience but complicated without the right partner.

The Modern Solution

Traditional, petrochemical-based cleaning products forces businesses to compromise sustainability and health goals for cleanliness. Older Ecotech solutions often had poor formulations, penalising businesses with eco-premiums for lower efficiency.

reduce risk, enhancing staff safety and making product training and compliance easier. Additionally, their reliable UK supply chain offers peace of mind despite societal challenges.

BioHygiene’s next-generation Biotech cleaning products offer sustainable solutions without compromises. Since 2016, they’ve assisted over 10,000 UK businesses in operations, sustainability, and costs.

Enhancing Guest Experiences

Truly clean spaces enhance customer satisfaction and encourage return visits. Yet, traditional chemicals mask odours, demand more labour, and leave sticky residues that can mislead guests about cleanliness. BioHygiene utilises synergistic Biotech/Ecotec to tackle dirt, grime, and grease. These solutions elevate cleanliness while reducing cleaning intensity for high-traffic areas by removing organic matter and odours at the source, protecting surfaces with a natural biofilm, leaving no sticky residues—achieving the best cleanliness experience.

Improving Value

BioHygiene’s core products cover 80% of cleaning needs, simplifying stock management and streamlining operations. The residual cleaning effects reduce cleaning time, enhancing productivityfreeing up resources to enhance the guest experience. Efficient with cold water and no-rinse formulas, these products help cut utility costs. Addressing high staff turnover, BioHygiene’s low-hazardous formulas

Reducing Waste and Enviromental Impact

BioHygiene’s sustainable ingredients reduce overall environmental impact from cutting CO2e from their technology to reducing aquatic toxicity. High-concentration formulas cut CO2 emissions in transport and significantly reduce plastic waste with less packaging - these products help businesses meet environmental goals.

Safe Spaces and Protected People

Traditional products harm the health and safety of users, causing headaches, allergic reactions, and respiratory issues equivalent to smoking 20 cigarettes a day. They also release VOCs, major contributors to indoor air pollution, which can trigger health effects for guests, and can have long-term health implications on staff. BioHygiene’s blend of Biotech/ Ecotech ingredients ensures a safer environment. The formulas, once diluted, are non-hazardous, showing a business’s commitment to all levels of health and safety for staff and guests.

www.biologicalpreparations.com

Quality Cleaning Performance

Bacteria are natures own cleaners. They produce speciﬁc enzymes that break down speciﬁc types of waste. By including the right bacteria to target the job in hand, biotech products ensure ultra-targeted and superior cleaning results.

Deep Cleaning Action

Bacteria form bioﬁlms which penetrate and spread into areas traditional technology can’t reach. This process provides a deep-down cleaning effect, degrading organic residues left behind after cleaning and eliminating any level of odour or stain.

Residual Cleaning

Once organic residues have been removed, bacteria lay dormant in bioﬁlms until a new food source is introduced. This provides a long-lasting residual cleaning action, making subsequent cleaning easier and less intensive.

Improved Odour Control

Biotechnology offers three methods for odour control: trapping, neutralising, and degrading odour molecules to eliminate bad smells at the source and ensure long-lasting odour control.

Cost, Transport & Storage Savings

Biotech Reasons to Switch to 9 CO

Reduced CO2e

With higher dilution than traditional chemicals, biotech products can achieve a more efﬁcient clean with less product, leading to savings in costs, transportation, and storage. Just 1 x 5L can of All Surface and Floor Cleaner can make 1250 trigger bottles!

Plastic Savings

Over 90% of plastics originate from unrenewable oil, natural gas, and coal. For every 1kg of virgin plastic, 6 kgs of CO2e is released into the atmosphere1

PCR plastic offers up to an 85% reduction in CO2e thanks to its closed-loop system and energyefﬁcient production, whilst high dilution rates mean less products and resulting waste.

1 https://8billiontrees.com/carbon-offsets-credits/carbon-ecological-footprint-calculators/plastic-carbon-footprint/

2 https://assets.publishing.service.gov.uk/media/6604460f91a320001a82b0fd/uk-greenhouse-gas-emissionsprovisional-ﬁgures-statistical-release-2023.pdf

3 https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6726387/

Many traditional cleaning products have petrochemicalderived ingredients, resulting in a large CO2 and toxicity footprint. Biotech-based products are formulated from renewable and sustainability-sourced ingredients with lower toxicity levels and offer a 75-100% carbon reduction!

Fewer Deliveries

Domestic transport accounts for 29% of total GHG emissions in the UK2. By using high dilutions, less product is needed for cleaning, leading to longer intervals between orders and fewer deliveries. Opting for locally sourced suppliers also plays a crucial role in reducing Scope 3 emissions.

Reduced Toxicity

A recent study showed that using bleach-based cleaning products over 20 years had the same lung effects as smoking 20 cigarettes a day3. BioHygiene uses sustainability sourced ingredients with minimal hazardous classiﬁcations, making them kinder to users and our aquatic ecosystems.

Explore now:

Creating a memorable experience

- HOPE DECOR -

At Hope Decor, we embrace the principles of biophilic design to enhance the guest experience. Biophilia is the innate human connection to nature, and our artwork is crafted to foster this bond within hospitality spaces, aligning with the natural rhythms and energies that resonate deeply with guests, creating a more harmonious and rejuvenating experience. By incorporating nature-inspired elements and natural motifs into our designs, we create environments that not only please the eye but also nurture the spirit. This connection to nature helps to reduce stress, increase well-being, and elevate overall satisfaction, making every stay more enriching and memorable.

Transforming Hospitality Spaces with Hope Decor: Art that Inspires and Elevates

In the dynamic world of hospitality, creating memorable experiences for guests is paramount. At Hope Decor, we specialize in elevating the ambiance of any space through wall art that not only decorates but also inspires and motivates. By blending the beauty of nature with artistry, we offer a transformative approach to enhancing your property’s aesthetic and emotional appeal.

Nature-Inspired Art: Elevating Spaces with Elegance

At Hope Decor, our mission is to bring the details of nature to life through meticulously crafted artwork. Each piece is designed to evoke a sense of inner connectedness, celebrating the individuality found in the natural world. Our wall art goes beyond mere decoration—it catalyzes emotional resonance and is a conduit for meaningful experiences.

We understand that every space is unique, and so is every individual’s taste. That’s why we pride ourselves on our personalized services, offering bespoke artworks that perfectly reflect personal style and vision.

Personalized Artistry for Unique Ambiances

The beauty of Hope Decor lies in our commitment to personalization. We don’t just create art; we craft experiences. Our approach involves a deep understanding of your preferences and the specific atmosphere you wish to cultivate. Whether you’re looking for serene landscapes or vibrant abstracts, our team works closely with you to ensure that each piece aligns with your vision. This personalized touch guarantees that every artwork not only complements your space but also resonates deeply with viewers, leaving a lasting impression.

Expanding Horizons: Flexible Printing Options

Hope Decor understands that the right medium can significantly impact the presentation and feel of the artwork. That’s why we offer exceptional flexibility in printing options. Beyond traditional choices like canvas and metal, we provide prints on a diverse range of materials including glass, leather, mirrors, textiles, and more. This variety allows us to match the artwork perfectly with your space’s design elements, ensuring that our inspirational and motivational art enhances the ambiance in a way that aligns with your unique style.

Innovating Bathroom Experiences with Art on Glass Shower Doors

One of our most exciting innovations is the integration of art on glass shower doors. This initiative is designed to transform everyday routines into delightful experiences. By carefully selecting and customizing artwork for glass shower doors, Hope Decor combines functionality with aesthetic beauty. The result is a soothing, enchanting environment that enhances the tranquility of the bathroom. Each piece is chosen to harmonize with the bathroom’s ambiance, creating

a focal point that captivates and relaxes, turning an ordinary shower into a memorable experience.

Beyond the Bathroom: Art for Barns, Kitchens, and Textiles

Our creativity extends beyond traditional spaces. Hope Decor’s art finds its place in barns, kitchens, and textiles, adding a unique touch to these often-overlooked areas. For barn spaces, our art can infuse rustic charm and warmth, creating inviting environments that reflect the personality of the property. In kitchens, our prints on splashbacks can turn functional surfaces into works of art, making cooking and dining experiences more enjoyable. Textiles for furniture are another avenue where our art can shine, allowing for personalized and cohesive decor throughout the space.

Creating Immersive Environments: Art as an Experience

Integrating artworks strategically throughout a property can profoundly impact the overall ambiance. Hope Decor’s art is designed to evoke positive emotions—whether it’s joy, serenity, or motivation. By incorporating themes such as resilience and creativity, we create immersive environments that elevate the guest experience. Inspirational art displayed thoughtfully enhances the atmosphere, contributing to memorable and transformative stays.

In conclusion, Hope Decor is dedicated to transforming hospitality spaces through art that inspires and uplifts. By combining nature-inspired details with personalized service and innovative printing options, we offer a unique approach to enhancing any space. Our commitment to creating meaningful experiences ensures that each artwork resonates deeply, leaving a lasting impression on your guests. From customized glass shower doors to artistic textiles, we bring a touch of elegance and inspiration to every corner of your property. Choose Hope Decor to elevate your space with art that truly makes a difference.

www.hopedecor-leahopebonzer.com

Story Living

- MKV DESIGN -

Maria Vafiadis is one of the most highly regarded designers of luxury hotels and resorts. She established her practice, MKV Design, in London 25 years ago and has since led the design of such seminal resorts as Costa Navarino in Greece and Bürgenstock in Switzerland as well as a swathe of hotels and residences in capital cities and coastal locations across Europe.

For some time, the buzzword in luxury hotel design has been ‘storytelling’. An antidote to hotels that were largely indistinguishable from one another, the notion is to design hotels with a narrative that draws on sense of place, its history, culture and neighbourhood vibe, to create a hotel different from others.

“For me, as a designer who loves the research and concept creation phase of projects, this is an enriching approach,” says Maria. “It also encourages collaborations with local artists and craftspeople as well as the use of indigenous materials, which helps local communities as well as the environment.”

Meanwhile, the way we tend to live our lives has been changing – the blurring of business and leisure, desire for the experiential and a higher value than ever given to luxury travel coupled with a reinterpretation of

what luxury is that favours a more residential and informal aesthetic. “I have always believed that the greatest gift hotels can bestow is the luxury of time and now I see storytelling moving into story living, from an imposed narrative into something that gives a tangible experience. This may be making plans with loved ones, undertaking adrenaline-fuelled challenges, or listening to the wash of sea waves from your spa garden. Whatever your choice, it’s about time spent well and to the full,” says Maria.

MKV’s portfolio includes many story living examples. Take, for instance, Bürgenstock Hotel and the Grand Residences Suites, both of which the practice designed as part of its total revitalisation of the entire Bürgenstock Resort. The experience of the hotel is that of being a bird in flight hovering above the sheer drop to the valley and Lake Lucerne below. The scenery is everything and the interior design is held in check to allow the natural world to be the star. Materials were selected to achieve a sense of uninterrupted transition from the view outside to indoors and include stone from the mountains, timber from the forests, bronze resembling the light of late afternoon and deeply veined green marble. The Grand Residences offer an alternative – the Swiss grand hotel tradition transposed into residential living with interiors graced by fine silk fabrics, crafted saddle leather and works of art by international artists.

MKV has also transformed a dilapidated palace building in Budapest into one of Europe’s grandest hotels - Matild Palace, A Luxury Collection Hotel. In a city synonymous with the tradition of bathing, l guests can live the story in their guestroom bathrooms, soaking in a customdesigned tub or under a rain shower surrounded by turquoise glass mosaic interleaved with gold – a nod to Budapest’s famous Gellert Baths – combined with richly veined marble and classic bronze fittings.

Story living is not always a private affair, however. As anyone who has spent time in Greece knows, the gathering outside of friends, families and neighbours to eat, drink and converse is the very essence of the Grecian experience. Two years ago, MKV completed W Costa Navarino. The team fragmented the conventional all-day dining room into four outlets, all of which open onto the Platia in a playful interpretation of the Greek village square. Each venue is consciously designed not to feel like a hotel restaurant but rather as a place that belongs to the village with their own interior

aesthetic and a seamless indoor/outdoor connection. In the Platia, hotel guests and local neighbours can sit wherever they wish and partake in whatever cuisine they desire at that moment in time. In true Greek style, they can re-arrange the seating for friends who happen to pass by, shelter from the afternoon sun under pergolas and find niches for candle-lit suppers at night.

This too is living the moment to its full, but for guests who want social engagement. “If luxury equates to the chance to live the story as you want to, when you want to, it follows that the great hospitality destinations should be diverse, from those on the public stage through to clubs where members can surround themselves with a like-minded community,” Maria explains. “For younger people, in particular, social media has infiltrated the world of luxury in a way that the paparazzi of old never could with the result that luxury hospitality is seen as more accessible than it was. However, the very noise of modern-day living means that there is still very much a place for withdrawing into a luxury that whispers.”

A new MKV-designed villa at Mykonos Grand Hotel & Resort, is just such a place. The resort is sunken into

a hillside overlooking the Aegean Sea and is prized for its sunset views. The 945-sqm villa is the ultimate retreat with four bedrooms, lounge, dining & kitchen and a gym. Above this, a magnificent rooftop terrace with pool, lounging, dining and a choice of sitting areas combine to create a collection of outdoor experiences where guests can feel they are living in their own dreamscape.

www.mkvdesign.com

Gretchen Bellinger

Plump on the Bandwagon

™

textured weave

1676-02 beige before beauty, 1676-05 grey of sunshine, 1676-09 smoke of genius width: 55” (140cm) content: 72% wool, 18% alpaca wool, 10% cotton custom woven in Italy

Why sit on the sidelines waiting for design inspiration when you can hitch a ride to Gretchen Bellinger’s Plump on the Bandwagon™ textured weave? This crowd-pleasing interior upholstery fabric is both distinctive and adaptable with its chunky, asymmetrical weave and understated neutral palette.

Plump on the Bandwagon™ a gorgeously soft hand-feel with a subtly reflective sheen. Adding to the fabric’s charm is the variegated, two-tone yarns used in the warp and filling which enhance the three-dimensionality of the textured weave.

Gretchen Bellinger Inc gretchenbellinger.com customerservice@gretchenbellinger.com

Industry pioneers -

REED FAMILY LINEN -

The Reed Family stem from a long line of English cloth weavers with a heritage spanning 170 years, five generations and includes some of the most pioneering experts in the industry. They are the original Great British sheeting family. Today, the Reeds still weave their cloth to the same exacting recipes engineered by their Grandfather Amos Hargreaves Reed who started weaving cotton on his sheep farm in Northeast Lancashire.

Whilst trends and thread count myths come and go, the Reed Family Linen ethos remains steadfast. They make timeless linens with integrity and made to last a lifetime, whether it’s bedding, table linen, loungewear or towelling. Supplying linens to some of the most prestigious hotels and clients over the decades, from the Savoy in London to the South African wilderness at Singita Game Lodge, the company has established a reputation for exceptional quality and durability, especially in the hospitality sector. Reed have provided solutions to all manner of challenges faced within this demanding industry and earned the respect of many a ‘Head of Housekeeping’.

Working closely with designers and specifiers to produce bespoke designs and colours to suit each space or project, Reed also offers a variety of embroidered, dyed or monogrammed options. Many of the colours available in the Reed collection are the result of collaborations with designers wanting to achieve specific outcomes for their projects. The hallmarks of the ‘Reed Difference’ are generous hems, mitred corners, reinforced shoulders and cord stitching. Every piece is hand-made to order for hotels or homes and delivered straight to your door from their mill. Ensuring that the cotton is grown, spun and manufactured in the same area reduces the impact on the environment and is therefore more sustainable.

There are few competitors with such rich heritage, expertise and passion in the sheeting industry today and this can be felt in every piece of made-to-order linen produced by Reed Family Linen.

www.reedfamilylinen.com

Luxury Furniture, Exclusive British Design

- MY FURNITURE -

My Furniture have perfected the neutral trend this season. Their organic, curved silhouettes inspired by nature will add flow, movement and balance to any interior. Create a calm, cosy and relaxing atmosphere by embracing a neutral palette of ivories, chalks and taupes.

With an extensive knowledge of interiors and a forward-thinking approach, My Furniture are constantly creating fresh and original designs. An increasing number of design professionals are favouring this dependable and affordable furniture provider; including architects, interior designers and property developers.

Early 2020 saw My Furniture substantially extend their warehouse and showroom, resulting in increased stock availability and further streamlining the ordering process for the customer. With over 12,000 Trust Pilot reviews and consistent 5-star ratings, customers can buy in confidence.

Designing in-house in the UK enables this luxury interiors brand to do what they do best – offer unique luxury pieces at affordable prices. Equipped with an inhouse upholstery team, it allows them the flexibility to provide bespoke fabric options to suit their customers’ specific needs.

My Furniture regularly add new collections to their portfolio. Whether your preference is hotel luxe or simple elegance, you will undoubtedly find the perfect piece that can be in your home in as little as a couple of days.

New to their collection this season, is the playful Santini dining chair. A statement chair with a distinctive sculptural silhouette.

Also available from their showroom in Nottingham and online are a wide range of products, from bedroom and dining furniture to elegant lighting and accessories. Alternatively, all products can be viewed via a video call facility with a member of the sales team.

My Furniture are passionate about providing excellent customer service and offering luxury items at affordable prices. Authentic, reliable and honest with FAST AND FREE DELIVERY TO UK MAINLAND. Delivery available throughout Europe.

Discover luxury furniture and a wealth of home décor inspiration, visit: my-furniture.com or call freephone 0800 092 1636 to discuss your next project.

Embracing rustic charm: The timeless appeal of hand-crafted furniture in hospitality

- OLD HICKORY FURNITURE -

In an era where mass-produced furniture dominates many hospitality spaces, there’s a growing appreciation for the unique allure of hand-crafted rustic furniture. Beyond mere functionality, Old Hickory pieces tell stories of craftsmanship, authenticity, and a deep connection to natural materials.

Craftsmanship Beyond Compare

Hand-crafted rustic furniture embodies the skill and passion of our artisans who meticulously shape each piece. Unlike factory-made counterparts, these pieces bear the marks of individuality—subtle variations in wood grain, hand-carved details, and the warmth of hand-applied finishes. Such attention to detail not only enhances the aesthetic appeal but also elevates the overall ambiance of any hospitality environment.

Creating Memorable Experiences

In hospitality, where guest experiences are paramount, the atmosphere plays a crucial role. Our hand-crafted rustic furniture contributes significantly by creating a welcoming and cozy environment. Whether it’s a charming country inn, a boutique hotel nestled in nature, or a rustic-themed restaurant, these pieces effortlessly evoke a sense of authenticity and comfort that resonates with guests seeking a retreat from the ordinary.

Sustainability and Longevity

Beyond aesthetics, hand-crafted rustic furniture often aligns with sustainable practices. Many artisans use responsibly sourced wood and eco-friendly finishes, ensuring minimal environmental impact. Moreover, the durability of these pieces—crafted with timehonored techniques—means they can withstand the rigors of daily use in hospitality settings, offering long-term value and reducing the need for frequent replacements.

Tailored to Tell Your Story

One of the most compelling aspects of Old Hickory’s hand-crafted rustic furniture is its versatility in storytelling. Each piece can be custom-designed to reflect the unique identity and narrative of the hospitality venue. Whether it’s a rugged frontierinspired lodge or a cozy urban retreat, these furnishings can be tailored to complement and enhance the

thematic elements of the space, thereby creating a cohesive and memorable guest experience.

Embrace Authenticity

In a world where trends come and go, the appeal of hand-crafted rustic furniture endures as a timeless choice for hospitality settings. It speaks to a desire for authenticity, craftsmanship, and a deeper connection with nature—all qualities that resonate with today’s discerning guests. As hospitality professionals seek to differentiate their offerings and create memorable stays, integrating our hand-crafted rustic furniture can be a transformative choice that leaves a lasting impression.

Conclusion

Hand-crafted rustic furniture isn’t just about furnishing a space; it’s about curating an experience. Its ability to evoke nostalgia, create a sense of place, and embody sustainability makes it an invaluable asset in the hospitality industry. By embracing the charm and authenticity of Old Hickory pieces, hospitality venues can elevate their ambiance and create memorable guest experiences that resonate long after check-out.

www.oldhickory.com

A Slice Of American History

For over 120 years, Old Hickory

Our furniture is made-toorder in much the same way as it was in the 1890’s.

From iconic National Park Lodges to small private clubs and restaurants, Old Hickory has products that are beautiful, comfortable, sustainable, stylish and stand up to the most rigorous settings like ski lodges and family resorts. We work directly with hospitality designers and decision makers to ensure that each property is unique and special. Old Hickory also offers superior custom designs that will elevate every corner of your space with handcrafted pieces tailored to your unique style and space requirements. Unlock the potential of your space with furniture that speaks to your individuality.

Delivering exceptional spaces -

WFC -

WFC is a premier fit out and refurbishment contractor with a distinguished legacy of delivering exceptional spaces across various sectors, including Hotels, Bars, Restaurants, Gyms, and Offices.

Since our establishment in 1976, we have built a reputation for excellence, innovation, and reliability, becoming the trusted partner for clients who demand the highest quality service. Our transition to an Employee-Owned company in 2022 reflects our commitment to fostering a collaborative and motivated team that shares in our success.

Headquartered in Devon and London, WFC’s reach extends across the UK, supported by a trusted supply chain and a dedicated team of professionals who bring their expertise and passion to every project. Our goal is to be the preferred partner for both new and existing clients by consistently delivering projects that exceed expectations in terms of quality, safety, and customer satisfaction.

At WFC, we understand that every project is unique, and we pride ourselves on our ability to customise our services to meet the specific needs of our clients. Whether it’s a bespoke design or a largescale refurbishment, we work closely with clients, designers, and professional teams to bring visions to life. Our collaborative approach ensures that we fully understand the objectives and constraints of each project, allowing us to deliver solutions that are not only aesthetically pleasing but also practical and durable.

Innovation is at the heart of what we do. We thrive on challenges and are constantly pushing the boundaries of what is possible in the fit out and

refurbishment industry. Whether it’s developing prototypes for unique design elements or employing cutting-edge techniques to ensure efficiency, we are committed to learning from every experience and striving for excellence in all aspects of our work.

Our in-house design coordinators specialise in both Traditional Procurement and Design & Build approaches, offering flexible, cost-effective solutions tailored to the needs of each project. By maintaining meticulous attention to detail and an unwavering commitment to quality, WFC ensures that the design vision is flawlessly executed on site, delivering results that not only meet but exceed expectations.

WFC is more than just a contractor; we are a partner dedicated to turning your vision into reality. Whether you’re looking to refresh an existing space or create something entirely new, our creativity, technical expertise, and commitment to excellence make us the ideal choice for your next project.

www.wfccontractors.com

AB Concept unveils the Ritz-Carlton Tokyo Lounge: A fusion of luxury and Japanese elegance

- AB CONCEPT -

International design and architecture practice AB Concept is proud to announce the completion of its latest project, the Lounge at the Ritz-Carlton Hotel in Tokyo, Japan. This renovation seamlessly blends the opulence of luxury living with the refined elegance of Japanese aesthetics, creating a unique experience set within the grandeur of a private manor house.

The newly renovated lounge invites guests into a world where traditional Japanese craftsmanship meets modern design sensibilities. The environment is designed to transcend guests into a luxurious personal experience, akin to being hosted within a private garden manor. The fusion of traditional and contemporary elements offers an immersive experience that captivates and delights.

Upon entering the hotel lobby lounge, guests are greeted by a sophisticated ambience that combines luxury furnishings with a curated collection of pieces reminiscent of a residential haven. The design draws inspiration from traditional Japanese craftsmanship, featuring intricate woodworking and delicate washi paper details. This meticulous attention to detail sets the tone for a memorable and elegant stay.

The renovation introduces new design elements that enhance the lounge’s residential and authentically Japanese atmosphere. Floor lamps crafted with wood and washi paper motifs replace existing pendant lights and wall sconces, adding to the room’s cultural heritage. These enhancements blend modern comfort with traditional elegance, offering guests a seamless and harmonious experience.

Carefully curated furniture layouts redefine the spatial flow, creating a central sightline that optimises comfort and functionality. Versatile seating arrangements cater to diverse preferences and occasions, ensuring that every moment spent at the Ritz-Carlton Tokyo is tailored to individual needs while maintaining a luxurious ambience.

The fusion of contemporary luxury with the Japanese concept of elegance transcends mere accommodation, offering a timeless experience that resonates with discerning guests. The lounge at the Ritz-Carlton Tokyo serves as a sophisticated retreat, providing physical and emotional relaxation and comfort in the heart of the city.

AB Concept’s design melds the essence of Japanese traditional craft and culture with modern sensibilities, creating an environment that is both unique and immersive. This renovation sets a new standard for luxury hospitality, where every detail is meticulously crafted to provide an unparalleled guest experience.

www.abconcept.net

Custom furnishing solutions tailored for hotels

- HIT PRELESS -

With over 33 years of expertise, Hit Preless GmbH specializes in crafting high-quality furnishings tailored to both standard and luxury environments. Our unwavering commitment to excellence ensures that every piece we create meets the unique needs of our clients, adding both functionality and elegance to their spaces.

Throughout our history, we have successfully completed over 300 projects, including work for prestigious clients such as Marriott, Adagio, Radisson Blu, NH Hotels, and INNSIDE by Melia. This extensive experience has equipped us with a deep understanding of the nuances involved in creating environments that are both functional and visually appealing.

At the core of Hit Preless GmbH is a steadfast dedication to quality, strengthened by state-of-the-art technology. Our sophisticated 3D furniture drawing software enables precise planning and visualization, while our fully digitalized manufacturing process ensures each item is crafted with the highest level of accuracy and efficiency, from initial design to final product.

We recognize that every space, whether a standard hotel room or a luxurious suite, has its own unique identity. Our role is to enhance that identity with carefully crafted furnishings that blend functionality with visual appeal, perfectly suited to their intended environments.

As we continue to pursue our vision of excellence, our mission remains clear: to enrich the living experiences of those who inhabit the spaces we help create. We believe that thoughtfully designed environments play a crucial role in overall well-being, and this belief drives us to continuously innovate and refine our manufacturing processes.

We invite you to explore our diverse portfolio and see how we can assist in transforming your space into something truly extraordinary, from initial concept to final installation, ensuring a seamless and satisfying experience.

www.hit-preless.com

Quality through Efficiency

Thanks to our high production efficiency and many years of experience in managing large-scale projects, we are the perfect choice for investors seeking a reliable and competent contractor for the complete furnishing and equipment of their property.

Manufacture, Source, Supply.

High-end Interiors Event, Decorex returns to Olympia Events this October

- DECOREX -

The UK’s highly anticipated celebration of interior design will return to Olympia Events from 6-9 October for Decorex’s 46th edition. Interior designers, buyers and specifiers will gather to discover the world of interior design through the latest trends, product launches, demonstrations and Talks Programme. Over 280 brands will showcase their newest products and curated collections of exquisite furniture, fabric, lighting, decorative craft, kitchen products, tiles, contemporary art, and more.

Explore Interior Design

Discover the handpicked line-up of this year’s exhibitors and explore the latest offerings from brands at the show, including Heirlooms, Holmes Bespoke, Lilla Rugs, John Cullen X Hux, COAT Paints, V&A Enterprises, Clearwater Interiors, Hendel & Hendel, Officine Gullo and Alternative Flooring. This autumn Decorex will provide unbeatable interior

inspiration, opportunities to make connections with new and familiar faces and be the place to source a vast range of exciting new products.

Discover Unmissable Designer Collaborations

Together with design creative Ellen Merchant’s colourful prints, Decorex is also collaborating with renowned design studio BradyWilliams who will be designing the show’s iconic bar area in the centre of the show floor. Sustainable paint brand YesColours will transform the VIP lounge with their unique and colourful approach.

Watch the Talks Programme

The 2024 edition of Decorex will host a rich programme of talks by design industry professionals. Hear from over 85 expert speakers on a variety of specialist topics, ranging from sustainability to using AI in interior design. The renowned talks

programme is the perfect opportunity to learn and be inspired by industry peers with in-depth knowledge and experience of the subjects explored. More sustainability talks and workshops will also be available in the Sustainability Lounge in association with The Green Room, aimed to empower interiors brands to become more sustainable.

Register Now and Start the Countdown

For over 45 years, Decorex has connected interior design professionals with the very best in interiors; from designer collaborations, interactive workshops, showcases from up-and-coming artisans and an unmissable talks programme.

The countdown for Decorex 2024 is now on, with tickets available online for this year’s unmissable design event. Register to connect with interior design professionals and the very best in interiors; from designer collaborations, interactive workshops, showcases from up-and-coming artisans and the highly anticipated Talks Programme.

www.decorex.com

The Interior Design Show for Professionals

6 - 9 OCTOBER 2024 | OLYMPIA EVENTS | LONDON

FIND OUT MORE FIND OUT MORE

Transform your hospitality spaces with a unique storage solution

- INCREDIBLE DESIGNS -

At Incredible Designs we specialize in the design and manufacture of unique steel wine racks. Our products are distinguished by their creative shapes, often taking the form of various countries, continents, or islands. This distinctive approach not only provides functional storage for wine bottles but also serves as an artistic statement piece that can enhance the aesthetic of any room.

Key Features of Incredible Designs Wine Racks:

1. Distinctive Design: Each rack is meticulously designed to represent the geographical outline of countries, continents and islands, making it a conversation piece in any setting

2. Unique Shapes: The wine racks are shaped like countries, continents, or islands, making them an eyecatching addition to any space.

3. High-Quality Materials: Made from durable steel, these wine racks are designed to last while securely holding your wine bottles.

4. Custom Designs: Customers can request specific country, continent, or Island shapes, allowing for personalized and unique pieces.

5. Aesthetic Appeal: These wine racks serve as both storage solutions and decorative art, adding a unique flair to hospitality decor.

6. Functional Design: Organize wines by type (red, white, rosé) or region. This makes it easier for customers and staff to find specific bottles.

Why Choose Our Steel Wine Racks?

1. Superior Quality: Made from high-grade steel, our racks offer durability and strength, ensuring your wine is stored safely and stylishly.

2. Customizable Options: Choose from a range of designs or request a custom shape to perfectly fit your space and theme.

3. Versatile Application: Ideal for hotels, restaurants, bars, or any hospitality venue seeking a unique and functional decor element.

4. Art: That double as wine racks.

By combining functionality with artistic design, Incredible Designs offers wine storage solutions that are both practical and visually striking.

Examples:

1. A wine rack shaped like the United States, holding bottles in various regions.

2. A wine rack in the form of Italy, perfect for showcasing Italian wines.

3. A continent-shaped wine rack, such as Africa or South America, holding multiple bottles across its structure.

The latest trend in unique steel wine racks

• Choose your favorite wine country while elegantly displaying your wine collection.

• Discover the perfect blend of art and functionality with our custom steel wine racks.

• Our specialisation lies in the design, manufacture and supply of high-quality steel wine racks in the shape of countries and continents.

• Our products are designed for wine lovers and collectors who appreciate unique and personalized designs.

• Each piece is carefully crafted to combine sturdy construction with artistic presentation, ensuring durability and aesthetic appeal.

Discover the perfect wine rack to complement your hospitality space. Contact us today to learn more about our products and how we can uplift your space and at the same time create a unique storage solution for your wine. Delivery throughout Europe. Visit www.incredibledesigns.eu or call Zeena 0031 634459230 to discuss your project.

Discover the world behind smart curtains

BY FOREST GROUP -

Today’s travellers are accustomed to smart technology in their homes and expect the same level of automation and convenience during their hotel stays. Forest Group, a leading manufacturer of drapery hardware systems, offers solutions for seamlessly integrating intelligent motorised curtain tracks into hotel environments worldwide.

With over thirty years of expertise in window decoration, Forest has engineered a various range of smart curtain track systems tailored for every hotel interior. Their offerings include the highly compact and flexible “FMS” track, design and rod segment systems, as well as a special two-channel track for complete room darkening. Forest’s design line with integrated LED lighting has even been awarded a Red Dot Award. For those who prefer a sleek finish, the ‘FMS Plus’ recessed track system offers an elegant solution with its flush integration into the ceiling.

Smart Upgrade

Forest Group’s systems allow hotel owners to enhance rooms with smart features without the need for complex data cabling, making them ideal for both renovation and new construction projects. The motorised curtain systems can easily connect with smart devices and most common building

management systems, enabling guests to control their curtains via mobile devices, tablets, or even voice commands. If control via a wireless wall switch or remote control is desired, that is certainly possible as well.

Discover and sample our motorised systems in seconds. Now available on Material Bank:

Chalet Il Gufo -

BETTIOL ARCHITECTURE -

The works of the Chalet Il Gufo, a project by Bettiol Architecture of Aosta City and realized by the Interior contractor Concreta, have recently been completed. The result is a luxurious chalet located in the famous and refined mountain resort of Cervinia.

With a purely international clientele, Bettiol Architecture studio specializes in architecture services, consulting, creative direction, and technical direction for luxury projects, focusing on buildings dedicated to hospitality, exclusive villas, and chalets.

The Chalet Il Gufo is a completely new structure born from the will of the client, synonymous with refinement and elegance in the quality of the materials used, for a higher level of comfort. The client’s vision was to establish an accommodation facility that created the feeling of being in a private residence and could at the same time be functional to accommodate guests with entertainment areas, such as the gaming room and relax areas, the spa and the swimming pool.

STRUCTURE AND ROOMS

The Chalet spread over four levels including the basement; here we find the indoor pool area with the SPA complete with an emotional shower and a Turkish bath. This space is separated from the other rooms by a glass door. In the basement there is also the gaming room, with bar area and bathroom, cinema area and ski room for ski storage, with direct access from the ski slope SKI-IN SKI-OUT, which is characterized by the presence of full-wall cabinets and a carbon grey wooden bench located in the center of the room. A special feature of the gaming room is the presence of a hidden door, designed to resemble an old advertising poster. In front of the SPA, an outdoor terrace welcomes an additional lounge area next to the ski slope overlooking Cervino where there is a hot tub and a relax area with a brazier.

The ground floor houses the convivial rooms and communicates with an outdoor area where there is a sitting area to enjoy the beauty of the stream that runs parallel to the property and the forest that surrounds it. Guests are welcomed from the entrance of the Chalet in a warm environment with a cozy atmosphere. Every detail is meticulously looked after, from the choice of furniture, to furnishing accessories and finishes, custom designed to enhance the wellbeing of the user.

The project entrusted to Concreta involved the company in all the stages of construction of the Chalet with custom-made elements.

The Chalet Il Gufo is characterized by its unique style, partly Nordic, which is expressed with shades of gray and shades of dark colors.

While natural wood remains a primary material used in its classic form tipically found in the mountain private residences, it has been processed and treated to achieve certain colors.

The floors and stairs are made of oak with smoked finish, while the coverings of beams and part of the furniture are made of fire wood, with a specific finish called carbon grey.

The living area is divided in a dining area and a lounge space. The special feature of the living room is the centrality of the fireplace that creates a mood and makes the environment warm and welcoming. The dining area is dominated by a table enhanced by a suspended lighting system that combines functionality, lighting the environment, with aesthetics, in a decorative vision.

The kitchen boasts a prominent central element – an intricately designed island. The wall units are made with an ad hoc lacquering, while the walls are covered with decorative tiles that recall the old Italian style.

On the first floor of the chalet there are four rooms for guests of the structure and a mezzanine open to the living room below. This last one is used as a lounge area, where the bar is the protagonist accompanied by a seating area with wooden chairs and tables. A glass parapet illuminates the mezzanine and allows you to look at the living area below.

The guest rooms include 4 double rooms with private bathroom including two double bedrooms and two twin bedrooms. One of the characteristics of this work, by the will of the property, is that each room is completely different from each other in terms of layout, materials and sensations it transmits.

The top floor houses the master bedroom and the children’s room. Upon arriving on the landing, you are in front of an alcove, carved into a wooden niche, in front of a window that allows not only to illuminate the floor, but to enjoy the external view of the Cervino that characterizes the structure.

Also, on this floor the rooms are all unique, studied in detail, embellished by the exposed wooden attic that offers a unique height.

The mix of wall coverings are characteristic of the master bedroom, where wood frames the imposing head bed wall covered with a full height padding that

makes the environment special and unique. Inside there is also a walk-in closet that communicates through a frosted glass with the master bathroom, which also provides natural light in this area, and the private bathroom with classic and retro notes, where there are both a bathtub and a shower.

The children’s room has been designed to be multidimensional in the name of leisure. In addition to the bunk beds you can play on a climbing wall and get to the “den”, a secret mezzanine above the entrance to the room.

The Chalet Il Gufo is the result of a work in synergy between the design phase of Bettiol Architecture Studio and the realization of the interior contractor Concreta that has guaranteed the construction of the luxurious Chalet of Cervinia, providing a reading key capable of responding to the Client’s requests and expectations.

www.bettiolarchitecture.com

To see a live display in a showroom near you, visit: drufire.com/find-your-dealer

Follow a stimulating spa treatment or fitness workout with some relaxing downtime by the fire.

The DRU Virtuo Evolve electric fire is the perfect fit for the Wellness environment. It is the exact image of a real log fire, right down to the sound of crackling wood.

And yet it is perfectly safe, easy to install and emission free. There is a selection of sizes and it is operated by app or remote control.

To receive our hospitality brochure or a consultation from one of our designers, email: info@drufire.co.uk or visit www.drufire.com

Smart renovation

- SIGNSTAR -

At Signstar we stock a huge range of self-adhesive vinyl wrap films that provide countless styling options, Boasting an extensive range of interior film finishes, including wood, marble and leather.

Cover Styl vinyl wraps allow you to update existing hotel doors and surfaces with minimal fuss and refurbishment, disruption. With the option to refurbish exciting surfaces and give them added durability rather than replacing them.

Cover Styl vinyl wraps help to support the shift towards sustainable solutions within the hospitality and construction sector by reducing landfill waste. Whether you’re applying vinyl wrap to walls, doors or furniture, fixtures and fittings, with our vinyl wraps you can expect affordability, durability, versatility and effortless style.

Lace face when it; when it comes to hotels, first impressions are everything. From the moment your guests step into the lobby to the time they relax in their room, every detail counts. We’re not just talking about the soft, pillows or the perfectly brewed coffee. We’re talking about the look, the feel, the vibe of your entire space. Enter Cover Styl — a solution that can breathe new life into your hotel’s interiors without breaking the bank. Whether you want to wrap your hotel doors, jazz up a bar counter, or revamp a hotel reception desk, these films are your secret weapon to creating a stunning, cohesive design that’ll leave your guests wowed from check-in to check-out.

Why Your Hotel Needs Cover Styl Interior film: A budget-friendly makeover

Renovations can cost an arm and a leg, but with Cover Styl interior films, your can give your hotel a fresh, new look without breaking the bank, Forget about replacing furniture – just wrap it instead!

Speedy Installations, No Guest Disturbances:

No one likes a construction zone, especially when they’re on vacation, The beauty of Cover Styl interior films is that they can be installed in a flash. That means you can upgrade hotel doors, rooms, restaurants, and lobbies without turning your hotel into a hard-hat area

Guests get to enjoy their stay and you get to enjoy your newly revamped space - win-win!

Design Galore:

We’re talking about a design playground here. Whether your vibe is sleek and modern, cosy and rustic, or anything in between, there’s a Cover Styl interior film that fits your vision. With a crazy number of colours, textures, and patterns to choose from, the possibilities are endless. Mix and match or stick to a theme - the choice is yours.

Cohesive Design Across the Board:

Ever walked into hotel where the lobby screams “luxury” but the rooms feel like a budget motel! Yeah, that’s not a good look. Cover Style interior films help you keep things consistent across all areas of your hotel. Wrap headboards in the same finish as your bar counters or match your restaurant tables to the lobby’s welcome desk. This kind of cohesive design not only looks great but also reinforces your brand identity. Guests will remember your hotel as a stylish, well-thought-out space from top to bottom.

www.signstar.co.uk

Sustainable salon furniture that doesn’t cost the earth

- REM EARTH -

For over a century, REM has been at the forefront of manufacturing furniture for the Salon and Beauty Spa industry. In recent years, the evolution of the typical High Street Salon and Beauty Spa into the Hotel and Hospitality sector has led to a growing demand for top-tier, spa-specific furniture, suitable for 5-star establishments.

In the world of hospitality, creating a serene and luxurious spa experience is paramount, with the quality and design of the furnishings playing a crucial role. The increasing demand for high-quality, aesthetically appealing furniture, ranging from plush massage tables to elegant Pedispas, has challenged manufacturers to deliver solutions that are not only comfortable and durable but also enhance the overall ambiance of the spa environment.

At REM, our Design Team stays ahead of industry trends by carefully exploring the latest in design, materials, sustainability, and ergonomics. This rigorous approach ensures that every new product or project meets the highest standards of quality and functionality required for premium spa furniture.

The shift towards sustainability has driven us to place greater emphasis on responsible material sourcing, streamlined manufacturing processes, and waste minimisation, all contributing to the creation of ecofriendly products. Our REM Earth range exemplifies this commitment and has become a popular choice among eco-conscious consumers.

Recognising the importance of comfort, we design our spa furniture to support the body in all the right places, incorporating ergonomic principles that significantly enhance the guest’s spa experience.

Collaboration is key, especially in hospitality projects. By partnering with our Design Team, you can ensure that your project is custom-designed to reflect the unique image and reputation of your business.

To learn more about REM and our services, contact us via email at marketing@rem.co.uk or visit our REM Earth range at www.rem-earth.co.uk.

Grand Hotel Duchi d’Aosta

-

EGIDIO PANZERA ARCHITECT -

The Grand Hotel Duchi d’Aosta, built in 1873, stands in an area that has an ancient history and an equally ancient vocation for hospitality. A history that began in the 14th century with the Hospitium Magnum, a private hotel with stabling, which then became the Osteria del Dazio, then the Locanda Grande, up to the more recent Hotel Vanoli and, finally, today’s Grand Hotel Duchi d’Aosta. Illustrious guests, famous personalities and nobles of the highest rank stayed in its rooms in the 17th century: Archduchess Maria Magdalena of Austria, bride of Cosimo de’ Medici, Grand Duke of Tuscany (1608), the infanta Maria of Spain, bride of Ferdinand I (1631), Federico Gonzaga, Duke of Mantua (1662) and Admiral Orazio Nelson, Lady Hamilton, Queen Maria Carolina of Naples, the archaeologist Giovanni Gioacchino Winckelmann,

Emperors Joseph II and Leopold II, Giacomo Casanova, Carlo Goldoni, Joachim Murat and Prince Bernadotte.

Its current appearance, with its eclectic-style façade decorated with Corinthian pilasters and floral friezes, is the result of a reconstruction project by engineers Eugenio Geiringer and Giovanni Righetti. The hotel’s façade and interior redevelopment project, by Egidio Panzera Architect, was the result of a careful historical/architectural study.

The location in the centre of Trieste, on one of the most beautiful squares in Europe, and perhaps the largest overlooking the sea, required an analysis of the context and the city in many respects. Trieste is a frontier city, Mitteleuropean, hiding in a somewhat dreamy light an energy stemming from strong contrasts and diversity: located by the sea, but protected by a plateau, it is a melting pot of different cultures and religions. A complexity that has always fuelled a desire for knowledge and creativity. “Trieste has a surly grace” Saba wrote of his city, while Schiele describes it by painting its reflection in the sea, that reflection that breaks the image, fragments it, mixes the colours and returns the complexity of Trieste.

Complexity, contrasts and reflections inspired the design of the Grand Hotel Duchi D’Aosta, as did the phrase of Giuseppe Cipriani, founder with his son

of Harry’s Bar inside the hotel. He said of the art of hospitality: “...the first secret of hospitality is complex simplicity. A simplicity sought in everything from the dishes to the décor, to the welcoming of guests that goes hand in hand with the complexity of the details...” And around the Grand Hotel Duchi d’Aosta gravitate simple excellences that together give a complex, rich response:

-Harry’s Piccolo restaurant with Chefs Matteo Metullio and Davide De Pra, two Michelin stars, already the subject of an interior design intervention by arch. Egidio Panzera; -Harry’s Pastry Shop;

-Harry’s Bar, already the subject of an interior design intervention by architect Egidio Panzera.

The project by Egidio Panzera Architect

The restyling project for the Dukes takes shape from the desire to maintain the heritage of the place, a surgical project that does not, however, deprive itself of introducing contemporary interpretations, design nuances that place the spaces between the past and the present. The intention was to emphasise the historical importance of its spaces through the choice of colours and materials that would reinforce its elitist nature, its identity, whose maximum splendour was reached during the Habsburg domination. Typical of Habsburg interiors, green, red and blue

are the colours selected to be the background and palette of the new hall. Local materials and ancient techniques, such as the use of Venetian brocatelle weaving, the Rosso Verona and Fior di Pesco Carnico marble, and the hand-decoration of the wooden parts, characterise the spaces in the hall, the side rooms and the staircase.

Stepping through the wooden doors of the original entrance hall, one is greeted by a ‘theatrical’ space: a sumptuous chandelier in precious Venetian crystal with aquamarine hues is the main actor, while an iridescent carpet, matching the glass pastorals, recalls the ripples and colours of the Trieste sea. In search of a new symmetry, the design redefines the geometry of the perimeter columns, clad with inlaid Rosso Verona marble like the pilasters of the building’s façade, which are placed on the original walnut parquet floor by means of brass joints. In the background of the lobby stands the historic wooden bar, a legacy of the Ciga management, restored to its former glory with a baked glass top with golden and bronze reflections, the same flickering reflections of Trieste’s lights on the sea.

Particular attention was given to the lighting design, which was supervised by lighting designer Bianca Tresoldi. Lighting tends to emphasise the forms of architecture and materials with extreme refinement, also analysing the physiological and psychological effects of light, without neglecting its main function of enabling vision. By shaping brilliance, color, and intensity, the lighting designer designed a light that would immerse guests in the architectural-historical space while trying to give them a unique experience that tells the story of the place. The entire lighting system is managed by a control system that allows the lighting atmosphere to vary according to precise times of the day.

To the sides, the lobby opens into two symmetrical rooms. On the right is the exclusive Svevo room, embellished with a red brocatelle from the historic Venetian weaving mill Bevilacqua that covers the walls and ceiling with a soft veil. A carpet with golden reflections dictates the position of precious furnishing elements, which create a small conversation room, enriched by the brass bookcase made to measure and arranged in the niche of the room. To the left of the hall is the Club dei Club, a room used by the starred restaurant, its walls covered with green brocatelle. The guest’s/spectator’s gaze is stolen and entertained by the “ballerinas”, custom-designed tables that seem to hover in space thanks to the soft light shining through the tulle that underlies the top and wraps around the central leg. The space is pervaded by a background sensuality.

One of the objectives of the project was to open up the life of the hotel to the city. The entrance is defined on the sides by two wooden showcases, one will tell of the excellence of the Grand Hotel Duchi d’Aosta’s offer, the other showcase will tell the life of Trieste and its events. The staircase of the building has been transformed into an unconventional art gallery. Taking advantage of the half-floor offset between the body of the building facing Piazza Unità d’Italia and the body at the rear, an exhibition route has thus been created around the lift body and on the floor landings.

The intervention on the staircase body has maintained the original restored wooden steps, enriching the landings with satin treads that serve as a backdrop for the artworks that temporary exhibitions will

host in what becomes the Harry’s Art gallery. The lift body, on the other hand, is clad in local marble, Fior di Pesco Carnico, whose nuances and textures match the brasses of the lift shafts and the colours of the satins. Finally, the aquamarine-coloured glass chandeliers, as in the Hall, are the protagonists of a newfound elegance.

The design of the new rooms, subdivided into two concepts, starts from the assumption that the connotative elements of the city of Trieste are told within them: complexity, contrast and reflection.

The first concept envisages the insertion within the heritage of the pre-existing space of each room of a contemporary casket; a volume, enclosing the walk-in wardrobe and bathroom, circumscribed by thin vertical and horizontal reflecting surfaces. This treasure chest is dressed in noble materials such as Rubelli’s damask weaves, fibreglass wallpapers and floor mosaics. The walls of the room, on the other hand, are punctuated by plaster cornices and accompany the materiality of the materials present, the bed fabrics, the upholstery and the Dedar satin curtains in the colour tones. The light in the bedrooms is designed in such a way as to compose three lighting scenes: welcome light, night light and relaxation light to make the guest feel at ease. The design, also by Bianca Tresoldi, includes indirect lighting of the marmorino ceilings, accent lighting emphasising the paintings on the walls, luminous signs around the furniture and transparent blown glass pendants.

The second concept interprets complexity by creating a reception and service space that is contrasting and separate from the sleeping space. A secret door, concealed between the room’s plaster frames, divides the two spaces. Upon entering, one is greeted by a contemporary space with precious material surfaces:

dark wood ceiling, Venetian flooring, cement resins and above all a wall of marble (Fior di Pesco Carnico, Port Laurent and Palissandro). An OmniDecor glass diaphragm decorated by acid etching divides the entrance-cabin area from the bathroom, while the walk-in wardrobe, created in a niche, picks up on the acid tones of the marble veins.

All the materials are reflected in a large round mirror hung to the marble wall above the washbasin. Entering the sleeping area, one is greeted by a space with classical tones: the plaster frames enclose marble walls, the solid-coloured carpet with iridescent reflections matches the satin curtains. The bed is protected by a large upholstered headboard made to measure with tilting wings that embrace it. Two Catellani&Smith lamps on the walls warm the wall surfaces with their golden tones, and precious restored antique furniture occupies the space underlying the historical importance of the place.

www.egidiopanzera.it

Transforming Spaces: The art of interior decoration and specialist finishes

- MAYBANK -

In the world of hospitality, first impressions are everything. A well-designed space can significantly enhance a guest’s experience, making them feel welcomed, relaxed, and pampered. Enter the realm of Maybank Associates, a 160 years old leading company in interior decoration, specialist finishes, and refurbishment, which is redefining the standard for luxury and comfort in the hospitality sector.

Founded on a passion for meticulous design and a deep understanding of aesthetic appeal, Maybank Associates has been a trusted partner for hotels, resorts, and restaurants seeking to elevate their environments. Their approach combines creativity with technical expertise, ensuring that every project not only looks stunning but also stands up to the demands of hightraffic hospitality spaces.

Robert Maybank, the sixth generation of the family business and the current Managing Director of the company says, “One of the standout features of Maybank Associates is our specialization in bespoke finishes. From hand-crafted wall coverings and custom-painted murals to luxurious flooring and intricate ceiling designs, wall paper installations and gilding, marbling, french-polishing and graining, our team of skilled artisans bring unparalleled attention to detail. We understand that in hospitality, the finish is more than just a surface—it’s a statement of elegance and quality.”

He further adds, “Take, for instance, our past projects with The Beaumont Hotel, The Savoy, Vista Palace Monte Carlo, Four Seasons Hotel, Claridge’s,

Palace, Windsor Castle, Dior, Hermes, The Royal Opera House, The Houses of Parliament, Gordon Ramsay, Le Relais De Venise L’Entrecote (Paris, Monaco and London), Chelsea Barracks, or AIDA Cruise Ships, we introduced a series of specialist finishes that transformed these spaces into a haven of luxury. This thoughtful application of specialist finishes not only enhanced the visual appeal but also contributed to a more immersive guest experience for all.”

Refurbishment is another area where Maybank Associates excels. Their comprehensive approach ensures that every aspect of a space—from furniture and fixtures to colour schemes and layout—is meticulously considered and tailored to reflect the brand’s identity. Their refurbishment services are particularly beneficial for older establishments looking to modernize while preserving their unique charm.

In a competitive industry where atmosphere can make or break a guest’s stay, Maybank Associates stands out as a beacon of innovation and excellence. Their dedication to quality, combined with their expertise in interior decoration, specialist finishes and refurbishment, ensures that each project they undertake not only meets but exceeds the expectations of both clients and their discerning guests.

For those in the hospitality industry looking to elevate their spaces to new heights of luxury and sophistication, Maybank Associates offers the perfect blend of artistry and craftsmanship.

www.maybankassociates.com

Buckingham

Lift consultancy & design for stadium MK

- IKONIC LIFTS -

Our Client

In addition to the 304-room DoubleTree by Hilton Milton Keynes hotel, the Stadium MK is also home to the 3,420m2 Marshall Arena, Marco Pierre White Steakhouse Bar & Grill, as well as MK Dons Sport & Education Trust. As a result, the stadium must be accessible via lifts from the street level, as well as the lower and upper concourses.

Ikonic was approached with the understanding that we would be able to offer a bespoke solution, tailored to fit the unusual architectural requirements. In the stadium expansion program, we were invited to tender for the supply and installation of Two 1000 kg 13-person passenger lifts serving 4 floors.

iKONIC Challenge

Passenger lifts placed in service after 31 August 2017 must comply with EN20/50. In 1998, the old standards EN81-1 and EN81-2 were introduced and are no longer applicable.

As a result, the lifts supplied in the stadium were built to the new EN81-20/50 standard, which was the first to be installed in the country.

A number of aspects had to be considered to be fully compliant with these new standards, including the building requirements and shaft design.

Throughout the process, Ikonic ensured every component adhered to stringent quality control and was certified to all applicable standards.

The stadium, hotel, and events spaces have a total of 13 lifts. Our service team faced some early teething problems, mainly software-related, but by working with the client and our trustworthy suppliers, the team was able to solve a number of technical issues.

iKONIC Solution

Due to the failure of the original lifts, our design brief from the client included supplying a robust open protocol lift package. In order to achieve this, we have designed a package consisting of a New Lift FST-3controller with remote monitoring, ZiehlAbegg motor and drive, Dewhurst multimedia screens, Meiller door package, and Inauxa metalwork.

Having this issue resolved so quickly and efficiently greatly enhanced the client’s trust in Ikonic and the equipment supplied. In order to maintain our

schedule, we dealt with any challenges that came our way quickly, without cutting corners, assuring that all lifts were safe and luxurious.

Since the building has a large capacity, the lifts were required to accommodate a large number of people. The dimensions were carefully considered in order to maximize space efficiency and make sure customers have a seamless experience in the stadium on busy days.

We conducted rigorous testing and quality checks to ensure compliance with BS EN 81-20/50, BS EN 81-73, and BS EN 81-58. Our clients’ trust was increased due to timely testing and handover.

iKONIC Results

These results demonstrate that we can offer solutions for existing buildings whose space and environmental constraints are unique.

Our team received praise from the client for their responsiveness and continued support after installation. Clients’ queries and concerns were promptly addressed, enhancing their confidence in our commitment to their satisfaction.

Among the key factors that contributed to the client’s satisfaction was the lift’s impact on accessibility. In addition to providing ease of movement for guests, employees, and patrons alike, the installation has facilitated a more inclusive atmosphere.

With the advanced control systems (New Lift FST3 controllers with remote monitoring, ZiehlAbegg motors and drives, Dewhurst multimedia screens and controls, Meiller door package, and Inauxa metalwork), safety features, and emergency response mechanisms, the lift has improved not just its performance, but also added a sense of security and confidence.

In conclusion, we are proud of the client’s enthusiastic response to our lift installation, which fully demonstrates our commitment to quality and clientcentric approach. In addition to the lift installation, the success of this project reflects our broader commitment to delivering solutions that exceed expectations.

www.ikoniclifts.co.uk

Stadium| Milton Keynes | Lift Consultancy & Design

Crewe Hall Hotel & Spa unveils impressive refurbishment featuring stunning new Moët & Chandon champagne bar

- CREWE HALL HOTEL & SPA -

Crewe Hall Hotel & Spa has invested over £1million in a recent refurbishment, significantly enhancing several of its facilities.

The project, which began in autumn 2023 and is now complete, aims to elevate the guest experience and solidify Crewe Hall Hotel & Spa’s reputation as a premier resort for corporate and leisure guests.

Situated in Cheshire and renowned for its historic grandeur, Crewe Hall Hotel & Spa seamlessly blends 17th-century opulence with a contemporary experience. With its striking exterior, stained glass windows and historic feature rooms, the resort includes an original Grade I listed mansion alongside a modern wing housing a restaurant and bar, event spaces, and a health club with spa.

The most impressive element of the refurbishment is the introduction of “The Sheridan Bar,” a stunning new Moët & Chandon Champagne and cocktail bar.

Adorned with a new reception, waiter station, and back bar featuring marble and brass accents designed by Fusion by Design, The Sheridan is set to become a sought-after destination for couples and groups in the area, and hotel guests visiting from all over the UK.

Named after playwright and politician Richard Brinsley Sheridan, a friend of the first Lord Crewe and his wife Frances, the bar celebrates this historical connection while offering a chic, modern ambience.

The investment also includes a complete overhaul of the guest bedrooms in the modern wing, enhancing both comfort and aesthetics. Guests will now enjoy a refreshed look and feel with the addition of new deluxe rooms featuring double sofa beds, ideal for families, group stays and friends’ pamper evenings.

In the mansion building, extensive updates have been made to the state banqueting rooms, including new carpeting, redecoration of The Old Hall, and meticulous restoration of the beautiful Long Gallery overlooking the back of the hotel. These spaces are perfect for weddings, conferences, meetings and special events. The banqueting bar now features designer-led carpeting that complements the

historic oak stairs, and the lounge, renowned for its traditional afternoon tea, boasts brand-new furniture, significantly enhancing the space.

David Rowley, General Manager of Crewe Hall Hotel & Spa, commented: “With the extensive refurbishment now complete, we are excited to present the enhanced offerings at Crewe Hall. The Moët & Chandon Champagne bar, along with upgraded bedrooms and revitalised event spaces, represents our commitment to providing top-tier hospitality. These improvements position us strongly in the market and offer our guests an exceptional experience.”

Crewe Hall Hotel & Spa is proudly part of The QHotels Collection. This significant investment marks a key milestone in the journey of Crewe Hall Hotel & Spa, underscoring its commitment to providing exceptional hospitality experiences.

Crewe Hall Hotel & Spa has recently been shortlisted in the upcoming MIA List 2024 Awards. The Meetings Industry Association (MIA) is the principal association supporting and growing the business meetings and events industry.

For more information, visit www.crewehallcheshire.co.uk

Creative & innovative solutions

Biblioteket Live covers 1500sqm on three levels with four bars and an inner courtyard where there is a live stage for performances and events. The Cocktail Bar and restaurant are integrated in the historic and landmarked former library section in the building complex Medborgarhuset, Stockholm, which was inaugurated in 1930. The Cocktail Bar creates a playful inviting meeting place that flirts with both the past and the future.

The former library was successfully converted into a bar and restaurant inspired from both a folk-based functional style, Art Deco and Swedish neofunctionalism. Behind the bar stands Europe’s tallest free standing bespoke 5,9m Wine Display.

www.torekull.se

• Commercial grade

• Awnings, parasols & fixed structures

• German engineering

• Expert fitting teams

• High-quality customer service

• Heating and lighting options NOW OFFERING ZERO DEPOSIT LEASE OPTIONS WITH APPROVAL IN AS LITTLE AS 48 HOURS! SPREAD THE COST OF YOUR INDIGO AWNINGS PURCHASE OVER A 2-5 YEAR PERIOD, PRESERVING YOUR CASH FLOW

Get a bespoke, luxury garden room

- CABIN MASTER -

Cabin Master offers an exceptional solution for hotels, wedding venues, and hospitality businesses looking to elevate their guest experience. Their bespoke garden rooms and Arctic Cabins provide a unique blend of luxury, functionality, and aesthetic appeal, making them an ideal addition for establishments aiming to stand out in a competitive market.

One of the standout features of Cabin Master’s garden rooms is their versatility. Designed with the needs of the hospitality industry in mind, these cabins can serve multiple purposes — additional guest rooms, private dining spaces, or tranquil retreats for special occasions. For hotels and wedding venues, the addition of these cabins can instantly expand capacity, offering guests an intimate and personalised experience.

The Arctic Cabins, in particular, offer a unique selling point. Their distinctive Scandinavian design and cosy interiors create an unforgettable atmosphere that sets any venue apart. Perfect for creating a winter wonderland ambiance or offering a rustic, yet luxurious, experience, these cabins are sure to leave a lasting impression on guests. The allure of an Arctic Cabin can transform an ordinary outdoor space into an extraordinary feature that draws customers back time and again.

Cabin Master’s bespoke manufacturing process ensures that each garden room is tailored to the specific needs of the business. This level of customisation means that the cabins not only

enhance the visual appeal of the property but also align perfectly with the brand’s identity and operational requirements. Whether it’s size, layout, or interior design, every detail can be customized to match the vision of the venue.

In terms of return on investment, Cabin Master’s garden rooms offer a fast and tangible benefit. The cabins are designed for durability and low maintenance, ensuring they remain a profitable asset for years to come. By increasing guest capacity or creating unique experiences, venues can quickly recoup their investment through increased bookings and premium pricing. For businesses in the hospitality sector, Cabin Master’s garden rooms and Arctic Cabins represent a smart investment that combines luxury with practicality, offering a compelling way to enhance guest experiences and boost revenue.

www.cabinmaster.co.uk

Experience & expertise

- CURTAINWISE -

For over 35 years, Curtainwise has been a trusted name in the UK’s contract soft furnishings industry, providing bespoke solutions to the hospitality sector and beyond. As a family-owned and operated business, we take great pride in our reputation for delivering quality, reliability, and a personal touch that sets us apart in a competitive market.

Specialising in contract soft furnishings, Curtainwise caters to a wide range of environments, including hotels, restaurants, bars, offices, and more. Whether you’re looking to furnish a single room or an entire property, our team is equipped to handle projects of any scale. Our vast selection of flame-retardant (FR) inherent fabrics ensures that you have access to a diverse range of styles, colours, and textures, all meeting stringent safety standards without compromising on design.

What truly distinguishes Curtainwise is our comprehensive approach to service. From the initial consultation to the final installation, we offer a complete package that includes site surveys, precise estimating, and professional fitting services. Our experienced team works closely with clients to understand their specific needs and preferences, providing tailored solutions that enhance the ambiance and functionality of their spaces.

Curtainwise’s commitment to quality and customer satisfaction has allowed us to grow and cover the entire UK market. Over the years, we have become a trusted partner for some of the country’s most respected names in hospitality, thanks to our unwavering dedication to delivering exceptional results on every project.

Despite our growth, we have remained true to our roots as a family-run business. At Curtainwise, every client is treated like part of the family, and we take the time to ensure that every detail is perfect. This personal approach, combined with our extensive industry experience, makes us the ideal partner for your next project.

Whether you are revamping a boutique hotel, outfitting a new restaurant, or refreshing an office space, Curtainwise has the expertise, resources, and commitment to bring your vision to life. Trust us to deliver soft furnishings that not only meet but exceed your expectations, with the reliability and professionalism that comes from over three decades of experience.

www.curtainwise.co.uk

Photo: Brig oDoon, Rad Group

Photo: Burns Design, Dunkeld

Photo: Scaranish, Lyla Restaurant

Elevating hotel comfort and luxury

- SURREY DOWN -

In the hospitality industry, comfort is king. A guest’s experience often hinges on the quality of their sleep, and the ambiance of their room. At Surrey Down, we understand the profound impact that superior bedding can have on a guest’s stay. That’s why we are committed to supplying top-tier bedding products that not only meet but exceed the expectations of hotels around the world.

Surrey Down has carved a niche in the luxury bedding market by offering products that combine unparalleled comfort with sophisticated design. Our range of duvets, pillows, and mattress toppers are crafted from the finest materials, ensuring that every night’s sleep is a restful one. By partnering with hotels, we help create an environment that guests will remember and long to return to.

Our reputation for excellence is built on meticulous attention to detail and a commitment to quality. Each product in our collection is designed with the end-user in mind. We understand that a hotel’s success is often tied to the satisfaction of its guests, and we take pride in contributing to that success. Our products are rigorously tested to ensure they meet the highest standards of comfort and durability, making them ideal for the demanding environment of the hospitality industry.

A key component of our success is our ability to customize our offerings to meet the specific needs of our hotel partners. We work closely with our clients to understand their unique requirements and preferences, allowing us to provide bespoke solutions that enhance the guest experience. From boutique hotels to large chains, our tailored approach ensures

that every establishment can offer the luxury and comfort that guests expect from a top-tier hotel.

Sustainability is also at the heart of Surrey Down’s ethos. We recognize the growing importance of ecofriendly practices in the hospitality industry and are dedicated to minimizing our environmental impact. Our products are made using ethically sourced materials, and we continuously strive to improve our manufacturing processes to reduce waste and conserve resources. By choosing Surrey Down, hotels can rest assured that they are making a responsible choice for both their guests and the planet.

Moreover, our commitment to customer service is unwavering. We provide ongoing support to our hotel partners, ensuring that they have everything they need to maintain the high standards their guests expect. From swift delivery times to responsive aftersales service, we are dedicated to fostering long-term relationships built on trust and mutual success.

In conclusion, Surrey Down is more than just a supplier; we are a partner in creating memorable guest experiences. By providing luxurious, highquality bedding, we help hotels offer the ultimate in comfort and elegance. Whether it’s a guest’s first stay or their hundredth, our products are designed to make every night a restful and rejuvenating one.

With Surrey Down, hotels can deliver the promise of a perfect night’s sleep, every time.

www.surreydown.co.uk

Healey and Lord urinals

- HEALEY AND LORD -

Healey and Lord offer an extensive range of highquality urinals for hospitality and commercial washroom projects.

We offer urinals in a wide range of styles to compliment all types of scheme design from traditional classic washrooms to more contemporary aesthetics. Our urinals are available in floor-standing or wall hung configurations in single or multi-station formats.

All of our urinals are available from stock in white anti-bacterial ceramic glaze. Our Florida and Niagara urinals are also available from stock in black gloss anti-bacterial ceramic glaze. The Florida range of urinals can be supplied in over 28 different exciting colours as a special-order product.

Healey and Lord urinals are available with a wide range of standard metalwork finishes including polished brass, brushed brass and stainless steel. We also have an extensive library of other finishes like matt black, brushed bronze, gunmetal and copper available to special-order or can also offer bespoke finish options to match in with other fittings used elsewhere in washroom schemes.

Healey and Lord can supply just urinals or complete urinal packages including water saving flushing systems, urinal dividers and all associated pipework as required. We work with Interior Design professionals, Architects and Mechanical and Electrical contractors to offer design and technical advice at the point of specification.

We supply our extensive range of urinals to high profile projects all around the world and can offer global shipping and delivery as required by our customers.

Please contact us on +44 (0)1603 488709 or at sales@healeyandlord.co.uk or visit our website to see our full range of products at www.healeyandlord.co.uk for more details.

Is your hotel still struggling with towel issues? Discover how Valiryo Body Dryer can transform your establishment

- VALIRYO -

Are you ready to take your commitment to sustainability to the next level? While encouraging guests to reuse towels is a start, the daily piles of laundry tell a different story. It’s time to make a real impact with the Valiryo Body Dryer and transform your eco-friendly vision into reality.

Say goodbye to towels

Valiryo Body Dryer is a powerful solution for hotels committed to sustainability. By drastically reducing natural resource consumption and cutting down waste, Valiryo not only enhances your green credentials but also resonates with eco-conscious travelers. Did you know that each time you use Valiryo instead of traditional towels, you prevent 0.55 kg of CO2 from being emitted into the atmosphere?

In addition to its sustainability benefits, Valiryo offers substantial cost savings. You can significantly reduce laundry and towel replacement expenses, resulting in lower water, electricity, and detergent usage. This translates to streamlined operations and improved financial efficiency.

Valiryo also simplifies towel management, freeing up storage space and allowing housekeeping staff to focus more on delivering exceptional service rather than dealing with towels. With Valiryo, you eliminate the problem of towel theft entirely, avoiding financial losses and protecting your hotel’s reputation.

Beyond operational benefits, Valiryo helps maintain a cleaner, more pristine bathroom environment. It prevents humidity-related damage to furniture and fixtures, extending their lifespan and reducing maintenance costs.

Guests will also appreciate the spa-like drying experience Valiryo offers. The gentle warm air provides a luxurious and soothing touch while reducing the risk of slip-and-fall accidents, particularly for those with mobility issues. With Valiryo, your guests can enjoy a safe, efficient, and indulgent drying experience.

Transform Your hotel with Valiryo

Implementing Valiryo in your hotel is not just an investment in technology but a leap towards enhancing your service quality and sustainability commitment. Today’s travellers seek accommodations that reflect their environmental values, favoring hotels that demonstrate genuine concern for the planet. By adopting Valiryo, you position your hotel as a leader in eco-friendly practices, reducing your carbon footprint and resource consumption. This not only improves operational efficiency and guest experience but also attracts and retains sustainabilityfocused guests.

Make the decisive shift from outdated practices to a modern solution that sets your hotel apart and resonates with eco-conscious travellers. You can set yourself apart and lead a trend in the hospitality industry simply by implementing Valiryo.

www.valiryo.com

A sustainable alternative to the use of towels in hotels

Elevate your guests’ drying experience with a touch of sustainability. Embrace a new, eco-friendly solution that not only enhances comfort but also reflects your commitment to environmental responsibility.

Discover how our approach transforms everyday drying into a meaningful part of your hotel’s green initiatives.

Premier bathroom fittings for Premier Inn in Al Garhoud

- SANIPEX GROUP -

SANIPEX GROUP is proud to announce its collaboration with Premier Inn Hotels LLC to supply high-quality bathroom fittings for the Premier Inn Hotel in Al Garhoud, located just a stone’s throw from Dubai International Airport. Set for completion in September 2024, this hotel is designed to provide everything needed for a comfortable stay, featuring refurbished and modernised guest rooms with ensuite bathrooms and superior facilities.

As part of the partnership, SANIPEX GROUP has equipped over 270 guest room bathrooms with premium BAGNODESIGN and AQUAECO sanitaryware, brassware, accessories, and plumbing products. The selection also includes anti-slip Mogano wood-effect floor tiles, ensuring both safety and style.

The contemporary chrome brassware and accessories provided by SANIPEX GROUP are not only easy to maintain but also highly durable, even when exposed to harsh cleaning chemicals and frequent use. A standout feature is the thermostatic mixer with shower column, which includes a built-in safety mechanism to prevent accidental activation of hot water – a crucial consideration for large-scale hospitality projects that prioritise guest safety.

Paired with fresh white sanitaryware, the overall bathroom design is minimalistic and practical, catering perfectly to guests seeking comfort during short stays. This collaboration underscores SANIPEX GROUP’s commitment to delivering high-quality and reliable products for the hospitality industry.

The initiative to supply all 11 Premier Inn hotels in the UAE will roll out over the next five to 10 years, ensuring each location maintains the same high standards of comfort and consistency for every guest.

“We are thrilled to partner with Premier Inn Hotels LLC on this project,” said Guy Wilson, Group Managing Director, Trade & Projects at SANIPEX GROUP. “Our products are designed to meet the rigorous demands of the hospitality sector, and we look forward to contributing to the exceptional guest experience at Premier Inn hotels across the UAE.”

For more information visit www.sanipexgroup.com

Clean smart Save time

Custom hospitality lighting

- BLOOM LIGHTING GROUP -

OUR STORY

With a rich legacy spanning almost two decades, Bloom Lighting Group passionately crafts bespoke, awe-inspiring decorative lighting solutions exclusively tailored for the vibrant world of hospitality. At the very core of our essence lies a profound dedication to bringing your vision to life.

This feat is achieved through a symphony of artisanal craftsmanship, an exquisite array of material finishes, and a dazzling diversity of innovative lamp alternatives.

We harness our creative skills and industry knowledge to achieve a singular objective: transforming our clients’ aspirations into beautiful realities. This approach ensures that every project reflects our clients’ vision and values, striking the perfect harmony between aesthetics, functionality, and design.

GUESTROOMS

Rather than offering one-size-fits-all solutions, Bloom Lighting Group understands that lighting plays a pivotal role in creating the perfect atmosphere for guests.

From the grand lobby to intimate guest rooms, every space is carefully considered to ensure a cohesive and captivating experience for visitors. Whether it’s creating an inviting ambiance for a boutique hotel or adding sophistication to a luxury resort, our goal is to elevate the guest experience through exceptional lighting design.

We collaborate closely with hoteliers, interior designers, and architects to craft bespoke lighting schemes that enhance every hotel’s character and elevate their guest experiences.

Ritz-Carlton Amman

- LUCENT LIGHTING -

For a brand that has perfected the art of luxury hospitality, travellers should look no further than the brand-new Ritz-Carlton Amman, setting the standard in elegance as a unique Middle Eastern destination for leisure and business guests. Home to over 200 guest rooms, a spa, a state-of-the-art fitness centre, and a wide range of dining venues, the Ritz-Carlton Amman Hotel offers guests unrivalled luxury.

Standing next to the hotel is The Residences, bringing Ritz-Carlton’s world-famous service to an exquisite residential community unlike any other in the region. Residents can enjoy luxury from the sanctuary of their private homes, with access to all the tower’s amenities, including a cinema, gaming room, indoor pool and fitness centre, and beauty salon.

The design of the two towers infuses the modern elegance of cosmopolitan Amman with inspiration from Jordan’s culture and design, adding a stunning addition to the backdrop of the city’s skyline and offering stunning scenic views of Amman.

The aim of the lighting design was to enhance the elegant interiors with sleek and sophisticated luminaires. Lighting designers MBLD specified Lucent Lighting’s premium solutions for the hotel and Residences, using a variety of fixtures including downlights, inground lights and wall lights throughout guest rooms, public spaces and F&B areas.

Guest rooms are complete with crisp white interiors, with discreet downlights subtly illuminating the walls and decadent décor for a clean overall finish. Opulent marble bathrooms are backlit with fresh white lighting for a rejuvenating experience.

Decadent dining is set with a warm glow to introduce an intimate ambience for diners overlooking the city lights. Sophisticated lighting layers the darker wooden décor and plush seating of the meeting and lounge rooms, while the bar is backlit with gold to illuminate the dazzling display of bottles.

Lucent MiniTRIM downlights enhance the elegance of The Residences, oozing luxury and opulence for residents of these premium homes. The lighting acts as a key part of the overall design, blending seamlessly into the interiors while the effect it creates can be seen. The layers of thoughtful lighting bring to life colours and textures, spotlighting patterned tiles and enriching the plush materials of the décor.

Rob Honeywill, Design Director at MBLD said: “Lucent Lighting’s range of luminaires perfectly complemented the lighting design we created to illuminate the extravagant interior design of the hotel and Residences. Each luminaire blended seamlessly into the overall design while meeting the distinct atmosphere and requirements for each space. The premium lighting solutions perfectly matched the aesthetic of this prestigious project, enhancing the guest experience and providing the quality expected by the Ritz-Carlton.”

Project credits:

Client – Ritz-Carlton

Interior Design: Wimberly Interiors

Lighting Design: MBLD

Lighting: Lucent Lighting

Photography: Gary Schmid courtesy of Ritz Carlton

Products used:

Edge90 Accent and Fixed – standard and IP65

Focus60 Fixed and Accent standard and IP65

MiniTRIM Fixed and Accent

InGround40

InGround60

InWall Vertical

InWall50 Square

Micro40 Disc

www.lucent-lighting.com

Introducing EUROFASE lighting collection

- QUINTIESSE -

Eurofase is more than just a lighting company; they are a distinguished leader in the lighting industry and renowened for their commitment to modernist and innovative designs. Their Canadian heritage sets them apart in the industry, making them the preferred choice for those who seek the best in luxury lighting solutions.

Quintiesse is the premium lighting brand from the Elstead Lighting Group and this new lighting collection from Eurofase helps to elevate the offering that Quintiesse bring to the Designer and Architectural market that require 240V electrics.

Featured in the advert is the Seraph chandelier. The compelling display of form and motion has a wingspan of one metre and creates magnificent arrangements of linear light which is available in matte black or matte gold.

Another magnificent range is the Keplar pendants. Solid blocks of alabaster stone have been cored and turned into spheres, the naturally ocurring deposits of iron oxides in the soft calcite stone leave trails of clouding and veining. As a result, each individual shade is a unique beauty to behold. Available in small and medium single pendants, as well as the 7 light cluster pendant.

Eurofase are a creative and forward thinking brand, bringing quality and innovative LED products that symbolise the fusion of lifestyle, luxury and timelessness. See for yourself some of their finest products as they are launched at several exhibitions this autumn, including: Maison et Objet – Paris, Decorex - London and Warsaw Home, Poland.

See these products and much more on the new quintiesse website.

T: +44 (0) 1420 82377 | www.quintiesse.com

Individual design

- LOOMIOSA -

Loomiosa is a premium lighting manufacturer, founded in 2017. With its distinctive, organic but still clear design, Loomiosa offers an alternative to give a truly unique atmosphere to any interior. We intend to create spectacular products that immediately catch everyone’s attention, thanks to their individual design along with the alluring quality materials applied. Our mission is to make pendants designed with contemporary art and originality in mind.

The distinctive and common feature of all Loomiosa products is the innovative usage of colored aluminum tubes, which give the lamps an elegant, sophisticated appearance at a surprisingly low weight. During the manufacturing process of each piece, the tubes are attached to a precision 3D printed, and then surfacefinished bracket, which defines the position of the tubes and thus the shape of the lamp. Each of our luminaires are meticulously handcrafted, ensuring that they serve as a one-of-a-kind masterpiece in any interior setting.

www.loomiosa.com

Naturally designed floor

- KARTA -

Karta are specialists in sustainable flooring, committed to bidding farewell to plastics and redefining the future of flooring.

Their mission is clear: to transform waste into worth with their innovative Recycled Leather Flooring Series. By repurposing offcuts from the shoe industry, Karta turns discarded materials into stunning and sustainable floors, not only reducing landfill waste but also contributing to a circular economy. This new series perfectly bridges the gap between sustainability and design, offering the ideal flooring solution for any space from residential to commercial, hotels, restaurants, and retail.

This revolutionary new collection uses reclaimed scrap leather previously destined for landfill, alongside 100% natural resins, PEFC-certified wood fibres, and a durable cork backing which removes the need for added underlay. Using biodegradable ink and unique advanced technology, hyper-realistic scans of real wood floors are printed onto the leather layer, perfectly replicating the originals’ natural beauty. Each board is finished with a coating of Karta Plated®, a durable, specially-developed AC5-rated barrier solution, which delivers a super-matte finish as well as guaranteeing a 10 year warranty.

The result is a reproduction floor with unparalleled authenticity, and with no repeated designs in 20 boards, Karta’s floors are virtually indistinguishable from the original product.

Karta is part of the Ted Todd family, flooring specialists with over thirty years’ expertise in the industry. With this new collection, Karta provides a responsible alternative to single-use plastic vinyl and LVT flooring, delivering low VOC emissions and completely SVOCfree floors. Karta’s new flooring series is also easy to lay, featuring click-system edges and requiring no additional adhesive or underlay, reducing installation costs.

It’s never been more accessible to make a commitment to sustainable design.

Available in 18 stunning colours drawn from highdefinition scans of Ted Todd’s floors, this new series offers wide planks measuring 1850mm x 200mm x 9mm, beautifully replicating the original natural French oak, old brown English oak, and reclaimed oak boards.

Commenting on the Recycled Leather Series, founder Robert Walsh said, “Our new series not only showcases Karta’s commitment to sustainability but also introduces innovative design elements that offer unique, sustainable flooring solutions at an affordable price point. Karta provides a budgetfriendly alternative to traditional wood flooring while captivating customers interested in LVT flooring. Utilizing waste materials to create new, long-lasting products is the future of product manufacturing, and we look forward to continuing to explore these methods at Karta.”

www.kartafloors.com

Design-led luxury and the future of high-quality sustainable flooring

- IMPERVIA -

The Impervia brand has been providing environmentally-friendly, VOC-free flooring solutions for over half a decade. Designed for durability, our range of porcelain tiles and luxury wood-effect planks are built to last and the perfect fit for commercial and hospitality projects that prioritise sustainability but won’t compromise on luxury.

Wood floors will never fall out of style, but with our forests ever-decreasing and precious resources being used to fulfil an ever-increasing demand for natural timber, it is time for us all to broaden our search for solutions that provide the same aesthetic appeal without sacrificing the environment. Impervia® is a simple, sustainable and exquisitely designed alternative to timber, with all the beauty of a real-wood floor combined with the technological advancements that LVT can offer the design world.

Impervia has been fitted in projects across the UK and abroad, from hotel suites to public areas and private apartments. The herringbone parquet is a particularly appealing option for designers and architects looking to inject a sense of elevated beauty into a space without the concerns and costs associated with fitting traditional parquet designs in solid or engineered wood.

The bonus of using Impervia instead of the traditional options is that its performance in any and all environments far outstrips not just real wood but also our closest competitors. Impervia can withstand enormous temperature changes, and is humidityresistant, owing to its stable stone composite core. With it also being completely waterproof, it is a

perfect choice for any site that might experience outof-the-ordinary environmental conditions that would overwhelm many other products.

All Impervia products are simple and easy to fit, and come with all of the certifications to ensure that you’re specifying the best possible product for your project:

5G® installation systems

Välinge pioneered the concept of glueless click flooring in 1994 and changed the way floorings are installed and used. It has never been easier – just install in a snap!

Green Guard

GREENGUARD Certification helps buyers identify interior products and materials that have low chemical emissions, improving the quality of the air in which the products are used.

FloorScore® by SCS

FloorScore® is the most recognized indoor air quality (IAQ) certification standard for hard surface flooring materials, adhesives, and underlays. Developed by SCS with the Resilient Floor Covering Institute (RFCI)

We’d love to talk to you about your project. Give us a call or email and one of our experts will be on hand to assist you in finding the best product for your needs.

www.impervia.co.uk

The sustainable alternative to wood flooring

We’re proud to present the future of high-quality sustainable flooring, perfect to fit the pieces of your project’s puzzle. Designed for durability, our range of porcelain tiles and luxury planks are built to last and are the perfect solution to fit in any space whether it’s commercial or residential. We know the finish matters, so let our flooring create the look of luxury you’re searching for.

Shown: Salerno Grand Salon, Olsson Fernandez Design, Miami

30 years’ experience in hospitality design

- ART OF FLOORS -

Art of Floors was founded by textile design enthusiasts with a passion for creating unique, custom flooring for hospitality spaces. With over 30 years’ experience in rugs and hospitality design, our stateside team works one-on-one with top design firms to create one of a kind, custom rugs for guestrooms, suites and gathering spaces in premier branded and boutique properties worldwide.

Our sales professionals are experts, trained to solve challenges while transforming vision to reality. Our design specialists ensure that your vision, technical specs, budget, and timelines are well understood and met for every project. Our boutique approach provides our clients with the hands-on design process, attention to detail, and flawless execution necessary to deliver exceptional results using the highest quality materials and production processes sourced from artisans internationally. We mind the details, so you don’t have to!

A great rug is artwork in a well-designed space, pulling the entire room together perfectly. Every Art of Floors custom rug begins with an inspiration, a CAD, and a blank canvas, ready for your ideas and design direction on a unique Design Discovery Call with our creative team. We offer a variety of constructions with varying knot-count, thickness, density, and materials; these factors determine the cost, lead time and final

appearance of your rug, and are tailored to meet your requirements. Whether hand-knotted or hand-tufted, 100% wool, a wool/”silk” blend, or a rugged synthetic, every rug is crafted to meet safety, durability, and flammability requirements, and is ADA Compliant. Each is produced to meet the rigorous performance demands of hospitality and commercial spaces, in any design, any size, any color.

. . . we make the process easy, the outcome incredible! Custom rugs? Easy!!

www.artoffloors.com

Photo: Jordan Hefler

Bjelin brings two important product innovations to The Flooring Show

- BJELIN -

STAND: Q86

Bjelin’s product range comprises the next generation of highly innovative hardened wood floors. It includes Woodura® - a patented surface technology giving outstanding durability, while also being highly sustainable. Bjelin’s floors feature advanced click technology, developed by sister company Välinge Innovation, comprising 5G and 5G Dry®, the durable leakproof solution with a watertight joint.

The company is showcasing two important product innovations within its revolutionary hardened wood flooring portfolio at this year’s Flooring Show.

The first is the Contrast Collection, which enjoyed a highly positive debut at Clerkenwell Design Week. The Collection leverages the existing hues and tones of natural wood to create stunning contrasts, while also blending with the existing Woodura Planks 3.0. It is made from Spačva oak and is available in the XL size. This type of oak, which is sustainably sourced from Croatia with FSC® certification, is renowned for its stunning beauty and distinctive grain.

This vibrant new range was created through the fusion of technology and ageless craftsmanship and is ideal for heavy-traffic commercial environments. Woodura surface technology makes hardened wood floors three times stronger than traditional engineered wood options, giving enhanced resistance to water and dents.

“This striking collection gives commercial users a new and exciting option,” says Simon Darbyshire, Managing Director of Välinge Innovation UK Ltd. “The Contrast range redefines the game in residential and commercial design, injecting a sleek, tech-savvy edge that screams innovation.”

Bjelin is also introducing a durable herringbone floor, offering a modern take on a timeless classic. Woodura Herringbone 2.0 will be seen for the first time at the Flooring Show. It showcases larger panels, delivering three times the strength of traditional wood options, and is effortlessly installed with click technology.

“With Woodura Herringbone 2.0 we are bringing our commitment to innovation and creativity to the popular herringbone design aesthetic,” says Simon Darbyshire. “So this new range offers all the practical benefits of Woodura, including durability and impact resistance, combined with the traditional elegance and contemporary appeal of herringbone.”

At 91 mm x 546 mm, these panels surpass traditional parquet herringbone sizes, offering a modern feel. Versatile and creative, this flooring can be installed in multiple patterns, from traditional herringbone, double, triple, ladder and blocks. It is available in a clean Select grading with a tough pro matt lacquer surface treatment for easy maintenance and enduring beauty.

www.uk.bjelin.com/en

Discover Bjelin's Scandinavian-designed hardened wood floors, revolutionised by patented Woodura® technology. These floors are three times stronger than engineered wood, offering superior resistance to dents and water. Perfect for both residential and commercial spaces, our state-of-the-art floors are crafted from FSC®-certified European wood, making them a sustainable choice with unmatched durability and longevity.

Appetite integrates with OpenTable to enable reservations

- OPENTABLE -

The UK-based ‘social-led’ restaurant discovery app Appetite has partnered with restaurant reservation and discovery platform OpenTable to integrate its booking technology - allowing Appetite users to complete their restaurant reservations journey in one place.

With the help of OpenTable, Appetite will now be able to give its users the option to make restaurant reservations based on availability, location, and time - with bookings taking a matter of seconds at the point of discovery.

This is in addition to Appetite’s existing offering which allows users to discover new restaurants, filtering places by cuisine, vibe and location, as well as tracking the places they’ve been to or want to go to.

By combining Appetite’s strengths of socialled word-of-mouth discovery with the power of OpenTable’s restaurant portfolio and bookings tool, both businesses continue their joint mission to help consumers discover and plan personalised dining experiences.

The partnership highlights OpenTable’s interest in supporting innovative UK-based startups that are challenging the status quo within the restaurant and hospitality industry. Crucially it will create a simpler and more enjoyable experience for Appetite app users - whilst also connecting restaurants with new audiences.

Toby and James Green, co-founders of Appetite said: “The partnership with OpenTable will supercharge our mission of combining social-led word of mouth discovery with bookings - making eating out an easy

and enjoyable experience. This is just the tip of the iceberg, and cements the success of our first year. We’re incredibly excited about our partnership with OpenTable.”

“Appetite is among the UK’s industry start ups that are catching our attention for their beautiful visuals and engaging content,” said Laure Bornet, Vice President of International Growth at OpenTable. “Appetite has cultivated a hyper-engaged community of diners that we’re excited to treat to a seamless reservation booking experience.”

www.opentable.co.uk

CardsSafe for Restaurants

- CARDSSAFE -

CardsSafe Ltd. has been working with restaurants in the UK for over twenty years. The system allows staff to keep customer food and drink tabs securely and enables them to upsell in the process.

CardsSafe is also used by bars and restaurants to reduce and protect against dine-and-dash and credit card fraud and to reassure customers that their cards are being used securely and professionally.

Don’t Risk Dine-and-Dash

A recent study conducted on 2,000 adults in the UK stated that 1 in 20 have left a restaurant without paying in the past. Up to 25% of participants said they consider leaving without paying when it takes too long for the bill to arrive. The usual transaction process in the restaurant sector allows patrons to dine and settle their bill at the end of the meal. This offers customer convenience but leaves the venue open to the possibility of the customer running off without paying. This type of theft is known as dine and dash. Whilst it is a crime punishable by UK law, fighting for losses is often time-consuming and stressful and requires substantial evidence in the form of CCTV footage or eyewitnesses. This issue occurs in all types of restaurants, where unpaid food bills could cost hundreds and even thousands of pounds.

Just one *£120 walkout is the equivalent of one ten-card CardsSafe unit per year. With CardsSafe, the potential to prevent thousands of pounds of loss is significant.

To prevent dine-and-dash, staff simply retain the customer’s card on arrival and exchange it for a unique key. The card is safely stored away in a CardsSafe unit, offering peace of mind for the customer and extra assurance for the venue that the customer will find it much more difficult to make off without paying.

CardsSafe has been used by Youngs Pubs since December 2014, where units were initially placed in Paternoster, Dirty Dicks and Master Gunner in London. In 2009, around 90’% of Young’s managed estate decided to get on board and have been using CardsSafe ever since. CardsSafe currently helps to protect 207 of Young’s outlets, including Geronimos.

Because CardsSafe is affordable, larger chains and independent family-run diners, restaurants, cafes, pubs, and bars use it alongside existing POS systems. The wireless system does not capture data, so it is GDPR compliant.

CardsSafe has revolutionised how businesses manage customer tabs on or off their premises. It protects assets and increases customer spending and profits.

At just £9.95* + VAT per unit per month rental, CardsSafe really pays for itself. The question is, can you afford not to have CardsSafe as a part of your business?

For more information, please get in touch with their team on 0845 500 1040.

*Plus, a sign-up fee of £39.95 (plus VAT) for new customers.

www.cardsafe.com

AS PART OF

Europe’s Premier Event for Hospitality Technology Returns to ExCeL London

- HOSPITALITY TECH EXPO 2024 -

Hospitality professionals across the country are eagerly awaiting the return of Hospitality Tech Expo. Known as Europe’s leading event dedicated to technologies driving hospitality profits, this trade show and industry conference will return to ExCeL London on the 15th & 16th of October.

This year promises to be the event’s most dynamic yet. The expo is set to be attended by thousands of hospitality professionals and venue owners, ready to gather and explore a vast array of innovative technologies, groundbreaking ideas, delivery solutions, essential services, and more. The Expo is designed to help businesses discover technological solutions to boost profits, attract customers, and retain audiences. It’s an exceptional opportunity to discover emerging trends, cutting-edge products, and network with professionals shaping the future of hospitality.

Hospitality Tech Expo 2024 will feature:

500 Innovative Exhibitors: The show will feature a wide range of exhibitors at the forefront of the industry, showcasing products and services to give businesses a competitive edge. From the latest point-of-sale systems to super-efficient workforce management platforms, visitors can expect to find everything they need to elevate operations and improve customer satisfaction.

200 Inspiring Speakers: Attendees can expect to glean insights and inspiration from the brightest minds in the industry. The lineup of speakers will share expertise on a range of topics, including digital transformation strategies, loyalty programs, employee management, and more. It’s a great opportunity to learn from the challenges and successes of representatives of the sector’s biggest institutions.

Thought-Provoking Panel Debates: The seminar stages are also set to feature lively discussions on the most pressing issues facing the industry today. These panel debates and discussions offer a platform for thought leaders to discuss and dissect key topics, providing attendees with a deeper, more wellrounded understanding of the trends and challenges that could impact your business.

Innovation Awards: Time is set aside at the show to celebrate the most groundbreaking products and services of the year in an Innovation Awards ceremony. Recognising excellence and creativity, these awards highlight industry game-changers, offering a glimpse into the future of technological innovation in hospitality.

Networking Opportunities: The event offers attendees the opportunity to connect with likeminded professionals, industry experts, and potential partners. The Expo provides countless chances to build relationships, collaborations, partnerships, and business opportunities, with a diverse yet relevant clientele.

Additionally, the Expo runs alongside six other industry-leading events under the umbrella of The Hospitality B2B Portfolio, the largest B2B event for the hospitality industry’s growth. This convergence of events offers attendees the ability to get a comprehensive view of the industry, allowing them to explore diverse opportunities and insights under one roof.

Hospitality Tech Expo is known as being more than just an event; it’s seen by many as a hub for innovation, education, and collaboration. For both seasoned industry veterans and newcomers looking to make a mark, the Expo provides the tools and connections needed to succeed in a competitive marketplace.

Mark your calendars for the 15th & 16th of October at the ExCeL London. Secure your FREE ticket today to take advantage of the countless opportunities on offer to help your hospitality business thrive. Register now and prepare to be inspired, informed, and connected at the Hospitality Tech Expo 2024!

We’ll be in attendance, so join us in London this October and be part of Europe’s leading event for technology in hospitality settings. We look forward to seeing you there!

For more information and to secure your free ticket, visit www.hospitalitytechexpo.co.uk/ index.asp

The future of EV charging in the UK’s hospitality industry

- RAW CHARGING -

The hospitality industry is at a crossroads. As the world moves towards a more sustainable future, the need for modern, efficient, and reliable electric vehicle (EV) charging infrastructure has never been more apparent. Yet, many establishments within the industry are grappling with outdated and inadequate EV charging facilities, which are increasingly becoming a deterrent for potential guests. Furthermore, the latest public charge point regulations come into force in December 2024 that require chargers to have transparent pricing, 99% uptime and, in the case of rapid chargers, contactless payment.

According to a 2024 report by Charge, 82% of EV drivers actively seek hotels with reliable and userfriendly charging facilities, and 50% base their hotel choice on EV charging availability and customer reviews. Furthermore, a 2023 Deloitte report revealed that 63% of hoteliers believe EV charging will be a key part of their sustainability efforts in the next five years. Despite this, many hotels and hospitality venues are feeling the negative impact of poorly functioning EV chargers, with infrastructure that is simply not fit for purpose in 2024.

Similarly, a Channel 4 investigation found that over 5% of public EV chargers they examined were found to be non-functional. This amounts to approximately 1,352 out-of-service chargers, a significant number given the current reliance on public infrastructure and highlights the issue many EV drivers have.

The transition to EVs is accelerating, and with it comes the need for reliable, user-friendly charging infrastructure. This is particularly true in the hospitality industry, where the quality of the guest experience can be significantly influenced by the availability and reliability of EV charging facilities.

Many hospitality venues are grappling with outdated and inadequate EV charging infrastructure. This not only impacts the guest experience but can also lead to negative customer reviews, hidden energy costs, and operational headaches. Upgrading to modern, efficient charging solutions can alleviate these issues and enhance the overall guest experience.

The importance of destination charging in the hospitality industry cannot be overstated. Whether it’s the first or last interaction (or often both) a guest has with your property, the EV charging experience should be seamless and stress-free. This requires a deep understanding of the demands and challenges within the hospitality and leisure sectors, as well as the needs of EV drivers.

The choice of charging technology is also crucial. The best solutions offer safety, reliability, and the convenience of contactless debit/credit card payment options. They are designed to meet the demands of a busy hospitality venue and provide a high uptime to ensure stations are available when guests need them. This includes ongoing maintenance, repairs, upgrades, and replacements at no additional cost to the host venue.

In conclusion, it is imperative for destination venues to consider every facet of the guest experience, with particular emphasis on EV charging infrastructure. Having the right equipment and a reliable operator by your side can significantly enhance the guest experience. As the EV market continues to grow, those venues that prioritize high-quality EV charging infrastructure will be best positioned to meet the evolving needs of their guests.

Connect with RAW to create a 5-star hospitality charging experience

Streamline your hospitality business

- CLARITY HOSPITALITY -

Managing events across multiple venues and locations can be a logistical challenge, but with Clarity Hospitality’s Event Manager, it’s never been easier. Designed specifically to streamline the complexities of organising events, meetings, conferences, and other functions, Event Manager offers a powerful suite of tools that put you in full control, no matter where your venues are located.

Central Reservations: Simplify and Maximise Bookings

With Clarity’s Event Manager, you can centralise reservations, making it possible to manage bookings across all your venues from one location. This centralised approach not only simplifies the booking process but also maximises sales by allowing venues to book events at other locations within your network. Whether you’re handling reservations for a single venue or multiple sites, the central reservations feature ensures that you’re always optimising your resources and increasing your potential revenue.

Full Booking Control: Tailored Management for Each Venue

Event Manager offers full booking control for every site, allowing you to tailor proposals, agreements, and function sheets to meet the specific needs of each location. This means that every venue can operate with the flexibility required to cater to its unique clientele while maintaining consistency and professionalism across all sites. With this level of control, you can ensure that each event is executed flawlessly, no matter where it takes place.

Comprehensive Function Sheets: Precision in Every Detail

One of the standout features of Event Manager is its ability to generate comprehensive function sheets. These detailed documents ensure that every aspect of your event is accounted for, from the setup and catering to the equipment requirements and staffing. By providing precise, venue-specific information, Event Manager eliminates confusion and reduces the likelihood of errors, ensuring that your events run smoothly every time.

Cloud Hosting: Access from Anywhere

In today’s fast-paced world, being able to access your event management software from anywhere is crucial. With Event Manager’s cloud hosting, you can manage your events on the go, whether you’re at the office, at home, or on the road. This flexibility allows you to stay connected and in control, no matter where you are, ensuring that you can respond quickly to any changes or challenges that may arise.

24/7 Support: Reliability You Can Count On

Clarity’s Event Manager isn’t just a tool— it’s a solution backed by reliable, proven support. With 24/7 assistance from Clarity’s expert team, you can trust that help is always available when you need it. This around-the-clock support ensures that your event management process is smooth, efficient, and worryfree. In summary, Clarity Hospitality’s Event Manager simplifies the coordination of events across single or multiple venues and locations, making it the ideal solution for hospitality professionals who demand efficiency, control, and reliability in their operations.

www.clarityhospitality.co.uk

EVENT MANAGER

Gear your events for success

Simplify the coordination of Events, Meetings, Conferences and other Functions across multiple venues and locations. Book from one central reservations centre or allow multiple venues to book at other venues to maximise sales. Save time, confusion and errors with Clarity’s innovative Event Manager system. Reliable, proven and fully supported by Clarity 24/7.

• Central Reservations

• Full booking control for every site

• Specific Proposals and Agreements by site

• Comprehensive Function Sheets by site

• Access from everywhere with Cloud Hosting

Compliance at your fingertips

- PREPSAFE -

PREPsafe Food Labels (est 2004) manufacturers and distributes innovative food label equipment and consumables for the restaurant and food industry.

The PREPPY App and the PREPsafe Bluetooth printer system is a fully programmable user-friendly App interface that calculates use-by dates for prepared food items, then prints food-grade HACCP approved removable or Dissolvable labels to affix to the storage containers. Staff training is minimal as the operator only needs to input a few keystrokes into “Preppy App” to produce neat, clear and accurate labels in seconds and best of all its FREE to use.

PREPsafe Printed Labels contain all the vital information about the prepared product. This includes the Employee name, Product, Date and Time prepared along with the Use-By Date and Time. “Preppy” will also print defrost labels and recalculate Use-By dates depending on the time the product has been defrosting.

Administration of your PREPPY® App database is done through our Cloud-based website. Adding and editing items, categories, and store logins is a breeze and your updates will be pushed to all restaurants in the field in seconds. This is truly a system that can be customized to suit any restaurant.

In 2022 there are over 7500 systems operating in restaurants worldwide, including the USA, Australia, New Zealand, Singapore, Dubai, and many other countries along with local distributors on the ground ready to assist. Our customers include restaurant

owners from brands like SUBWAY, DOMINO’S, ARBY’s, CARL’s JNR, PIZZA HUT, DOME COFFEE, THE COFFEE CLUB and many more facilities like Hospitals, Airports, Hotels, mining sites, and Child Care centers.

PREPsafe has proven that our systems and their simplicity are world-class and look forward to being your choice in food safety date coding.

Other Features of Preppy App

PREPsafe’s Preppy App allows for customizable label printing. In the ‘Custom Labels’ section, you can upload and print your brand’s personalized labels, including:

• Nutrition

• Consumption

• Customer pickup

• Price and barcode labels

• Received

• Allergy info

• And many more...

New customers can also benefit from a free oneon-one screen share tutorial to maximize the app’s functionality.

www.prepsafe.com uksales@prepsafe.com +44 (0)20 3960 8787 Mobile: 07951749664

Thinking beyond the box -

BURLAND TECHNOLOGY SOLUTIONS -

Burland, originally established in 1993 has been designing and manufacturing electrical connectivity products for commercial interiors ever since. Demands for connectivity in the hospitality market is ever increasing and Burland has been addressing this new demand for many years.

Gazelle Elite is the latest evolution of the hugely respected Gazelle range of floor boxes from Burland Technologies. Since the range’s launch in Riyadh in February this year, the product, available for next day delivery, has been flying off the shelves. Customers not only love the design and build quality, but also the 10 year warranty which aids in corporate ESG targets. The Elite floor boxes are designed for raised and screed floors, are available in stainless steel and brass as standard, but also available to match any interior finishes. The build quality means they will look good in many years to come, even in high traffic areas. This longevity, unique in the market, makes the product’s initial cost a worthwhile investment, reducing lifetime cost and reducing carbon footprint.

Known for their skill in producing customised solutions, Burland have produced bespoke connectivity

solutions for indoor and outdoor use worldwide. Their units can be found is some of the most prestigious, hotels, palaces and shopping centres around the globe. Honoured by both the Queen and King of England with awards for International Trade (twice), Innovation and Sustainability, Burland represent a safe pair of hands to assist with your next project, regardless of size or geographical location. In addition, rest assured of the superior quality available from all UK manufactured products designed to meet and exceed the most stringent performance and quality standards.

For more information and to discuss, in confidence, your future projects, in the first instance, please contact the Managing Director, Richard Vass by any method below.

Burland Technology Solutions Limited is an Employee Owned Company, is BCorp Certified and ISO9001 registered.

UK Rental Cost

£9.95 per unit per month

One-off sign-up fee of £39.95 prices ex. VAT + PP

The CardsSafe system is specifically designed to securely retain customer credit, debit and ID cards while the cardholder runs a tab or hires a product or service.

CardsSafe cost-effective technology has revolutionised how the hospitality industry manages its customer’s tabs on or off their premises. A significant deterrent for walkouts, misplacement of hotels assets and vandalism, CardsSafe also offers customers security against credit card fraud. It ensures peace of mind that their cards are secure while they enjoy the facilities.

Now trusted by over 5000 brands in the UK, including Hilton Hotels, Lord’s – the home of cricket, and over

forty UK golf resorts, including Foxhills, Silvermere and the London Golf Club, the demand for the system is increasing.

The technologically is also not hard-wired, which means it can sit discreetly behind reception or bar and be mobile to offer customers alfresco services.

Matthew, Director at Hilton Hotels, explains, “All our customers are pleased that we look after their cards in a more secure manner with CardsSafe”.

CardsSafe helps Hilton Hotels to tackle their bar tabs, and hotel amenities hires. With thousands of guests visiting daily, keeping track of customer spending and borrowing and shift changes, CardsSafe offers the ideal solution to ensure that all tabs are up-to-date, accurate and always settled.

Action foods partners up with The Smiling Cook

- ACTION FOODS -

Action Foods has joined forces with d’Lis Food to bring The Smiling Cook to the UK market. This successful European brand has over two decades of experience in the sector. It Is loved for its simple and tasty culinary solutions that consistently leave chefs delighted. The partnership with Action Foods developed naturally due to shared business values and strategies.

The range includes 25 ready-made sauces, crafted from a secret family recipe:

- Tomato-based (e.g., Arrabiata, Napolitana)

- Creamy (e.g., Four Cheese, Carbonara)

- Curry (e.g., Thai Curry)

- Culinary-focused (e.g., Peppercorn, Hollandaise, Mushroom)

- Bolognese variations, catering to different meat preferences

These sauces are freshly prepared, then pasteurized or sterilized, and sealed in 1kg microwavable doypacks for convenient storage and use. The packs can be heated in a microwave, steamer, or bain-marie, offering flexibility for any kitchen. The products have a shelf life of 12 to 18 months at room temperature, and up to three days refrigerated after opening.

The range also includes over 40 fresh frozen IQF pastas:

There is also a selection of freshly frozen IQF ready meals (Paella, Tabbouleh, Risotto, Mac & Cheese) inspired from international cuisines. Again, super quick to heat…delightful to eat!

The extensive selection not only allows chefs to get creative with their menu offerings but also helps meet consumer needs and dietary requirements. The range includes options for gluten-free, halal, vegan, and vegetarian diets where appropriate, ensuring flexibility and inclusivity.

- Short-cut (e.g., Macaroni, Penne, Fusilli)

- Long-cut (e.g., Noodles, Spaghetti, Tagliatelle)

- Filled pasta (e.g., Ravioli, Cannelloni, Tortellini with premium and classic fillings)

- Portion packs (for a variety of Rice and Pastas)

Each pasta is cooked to ‘al dente’ perfection and ready to serve within seconds of heating. They can be prepared using a wok, microwave, steamer, or hot water, helping to reduce costs and resources. The IQF process allows for portion control, minimizing waste, and improving cost efficiency, with a frozen shelf life of 18 months.

This new range, along with the concept of fresh-frozen and readymade products, is one to take the culinary industry by storm. Many chefs today still believe in using dry pasta or freshly making it daily, which is a more traditional approach. The niche of fresh frozen and readymade products is untapped and with proper education and information on our offerings, this market can be transformational.

In the wake of Covid-19, many restaurants faced challenges in hiring skilled chefs. Our products address this issue by being simple and easy to prepare, enabling establishments without Michelinstar chefs to offer high-quality meals.

Action Foods continues to thrive with a strong product lineup, including our popular pizza topping range, Championi Toppings, and flavored Chicken Toppings, which gain popularity each year. Our frozen cooked poultry and Grumpy Pig cooked bacon products also remain in high demand.

We are excited to welcome new customers while continuing to serve our loyal ones. It’s fulfilling to see the positive impact our food solutions have on the operations and satisfaction of our clients.

www.smilingcook.co.uk

Your food experts

QUALITY

We only source products from suppliers with the same ethos and understanding as us, allowing us to offer the right products for our customer’s needs.

EXPERIENCE

We have over 30 years’ experience in the food industry and aim to provide our customers with a range of competitive value for money products produced to high standards in BRC accredited factories.

CONSISTENCY

When it comes to consistency, we work with our partners to ensure that the quality and integrity of our products are maintained. We regularly check products even if well established.

Reaching a new wave of adventurous drinkers with innovative menu creation

- ROCKWATER -

Aoife Taylor, head of bars at Rockwater, comments on changing consumer behaviour

The CGA’s latest Mixed Drinks Report revealed that consumers are increasing their experimentation in cocktails, creating an opportunity for bars to work with lesser-known flavours.

Aoife Taylor, head of bars at Rockwater, shares her insights into how the fast-growing coastal hospitality brand is responding to consumer trends by continually innovating new cocktails. Additionally, Aoife comments on how a bar team can ensure its cocktail menu is suited to a more discerning consumer.

Understand what customers want from their drinking experience

“Consumer confidence to try and buy serves with unfamiliar flavours is incredibly freeing for a mixologist. Being creative in research and development is critical to delivering a drinks menu that continues to excite an experimental customer. However, inspired development must be complemented with a deep understanding of the target consumer.

“We track drink sales each week across both our Rockwater sites. This enables us to understand which cocktails are most popular and assess the flavour profiles and ingredients that perform the best. In doing so, we’ve been able to create more cocktails that are unique to Rockwater, in confidence they’ll appeal to our guests.”

Think beyond flavour profile

“Although consumers are broadening their flavour horizons, a discerning customer is now looking for more than just great taste in their cocktail. The construction of the drink; its depth and mouthfeel, are as important to the overall drinking experience as the flavour itself.

“Fat washing is a method we’ve been using a lot and is proving popular. Putting spirits through this process allows us to adapt the viscosity of a drink creating unique twists on customer favourites.

“For example, the key flavours in our ‘Pump Up The Jam’ cocktail are recognisable to anyone who enjoys a Negroni. We’ve adapted this classic to create a

distinctive drinking experience by adding sweet vanilla butter to our vermouth and gin, and infusing strawberry into Campari.

“Being innovative with what’s available to you in the bar is a great way to reduce waste too. For example, creating unique sugar syrups from left over champagne is another way I bring an edge to our drinks.”

Give love to your 0% options

“No-and-low-alcohol-options are becoming increasingly important to our customers. Alcohol free options are here to stay, and so it’s critical that the spirit of innovation carries over into the 0% menu.

“Customers still want to enjoy stand-out flavours, without the booze. We’ve worked hard to perfect our ‘Cherry Bomb’ mocktail to create a traditional sour experience without the alcohol. Consumers expect the same look, feel, and ultimately taste from a non-alcoholic cocktail.

For further information about Rockwater, please visit www.rockwater.uk

New venue champions global cuisines and live entertainment

- METROPOLIS LONDON -

A brand-new multi-faceted food and entertainment space, Metropolis London, will be opening its doors in Vauxhall at Albert Embankment’s Railway Arches at the end of May. Championing a multitude of global cuisines, the 8,000 sq ft venue across two arches features a line-up of 11 local street-food vendors alongside a standalone bar and live events space.

With space for 350 seated throughout indoor areas and an additional 150 outdoors in the expansive garden space, the interiors draw inspiration from the bustling streets of New York with urban artwork depicting street food scenes and imagery created for Metropolis London by graffiti artists. Trading seven days a week, visitors will be able to experience a variety of cuisines including Birria Taco (Mexican), Chipsy (BBQ), Fresco Trattoria Pizzeria (Italian), Karapincha (Sri Lankan), Lorenzo Kusina (Filipino), O’Gosht (Turkish), alongside sushi from Asian Sekushi; sandwiches from Sexy Buns and Uzbekistan noodles and dumplings from Oshpaz. Additional offers come from The Ice Cream Union’s new concept Gelato Lab and plant-based mylk teas and coffees from Nuttea.

A 15-metre standalone bar dispenses a wide range of wines, craft beers by the bottle and on-tap alongside signature cocktails including 007 and The Metropolitana. Metropolis London will be the only hospitality venue to stock Pure Ionic Water™ – a natural hydrogen rich alkaline mineral water – via hydration stations.

Sustainability with be at the heart of Metropolis London with all vendors committed to recycling packaging and minimising food waste with the entire venue plastic-free. Setting it apart from other food

arcades and halls, is the entertainment arch featuring a central stage for live performance. A curated programme of inclusive events and entertainment will include live music, film, comedy, cabaret, LGTBQ+ friendly events and family-orientated performances. Eight 65” TV screens will show major sporting events including The Euros, Wimbledon, cricket Internationals and Tests as well as major rugby fixtures.

Anna Yaqub, Founder of Metropolis London comments: “Metropolis London is a melting pot of global cuisines, bringing the very best of London’s food, drink and entertainment scene together under one roof. We’re thrilled to be opening our doors this May and are confident the venue will attract diners and drinkers as well as those looking for great entertainment.”

www.metropolislondon.co.uk

Fresh Direct Stands Up for Vertical Farming

- FRESH DIRECT -

Fresh Direct, the UK’s leading provider of foodservice fresh produce, has partnered with a third British vertical farming business, GrowUp Farms, as it continues to support this innovative technology.

All Fresh Direct’s vertical farming partners are British and cover a wide range of herbs, salad and baby leaves, providing year-round access to these crops, helping address food security concerns and weatherrelated issues with harvests that have caused significant challenges for conventional growers over the past few years.

The latest supplier to partner with Fresh Direct is certified B Corp, GrowUp, which produces salad leaves at its modern vertical farm, designed to reduce its carbon emissions. The farm, which is powered by renewable energy from the bioenergy plant next to the facility, does not cause soil erosion, and produces long-lasting products year-round in the UK, which cuts down food waste and lorry miles. GrowUp also aims to use 90% less water when fully operational and, because the farm is a completely enclosed process, requires no pesticides, fungicides or weedkiller.

In addition, Fresh Direct’s development chefs rigorously tested the new products and found that, as well as the sustainability benefits, the produce significantly outperformed conventional leaves for quality and freshness.

Paul Nieduszynski, CEO at Sysco GB, said: “Vertical farming has made some fantastic strides forward in the past couple of years, and has become a much more practical solution, helping to support conventionally grown produce. We want to support British agriculture in all its forms and have been an early adopter of this technology, which gives us a year-round solution with enviable quality.

“Adding GrowUp to our portfolio of vertical growers gives our customers even greater access to high quality, locally grown produce with no concerns about the weather, seasonal changes or quality.”

www.sysco.com

Suppliers to trade in Organic, vegan, free-from, Fairtrade food & drink and professional eco-friendly cleaning products. We carry over 1000 catering lines, including high quality Organic ingredients, plus hundreds of retail products, servicing customers all over Scotland, Ireland and the North of England. We also supply a wide range of unique, locally-produced artisan goods, from drinks and snacks to chilled foods and seasonal gifts.

Greencity is your premier ethical wholesaler, our success built on developing local and traceable supply chains for a loyal customer base. browse our range and apply for a trade account at www.greencity.coop

- GLEBE FARM FOODS -

Glebe Farm Foods, the Cambridgeshire-based producer of the UK’s purest, gluten-free oats, puts the natural, nutrient-rich grain at the heart of everything it does. Its award-winning PureOaty brand of delicious porridge oats, cereals and oat drinks can be found across the hospitality industry – from British Airways’ long-haul flights to courtside refreshments at sports fixtures –and all come with an 100% gluten-free guarantee.

In the UK, it is now estimated that at least 10% of UK consumers are following a gluten-free diet . Some people look to promote gut health or combat bloating or a sensitive stomach, while an estimated 1 in 100 UK consumers have coeliac disease and must avoid gluten altogether.

PureOaty is the perfect partner for hospitality venues looking to offer gluten avoiders and those with other dietary requirements such as vegan or lactose intolerance peace of mind, with Glebe Farm’s delicious, pure, and completely gluten-free oat drink assuaging fears of undetected allergens.

The oats used in PureOaty products are as pure as they come. A test sample of each load is hand sifted to check for foreign grains and are milled to a purity of always under 1ppm, which is 20x less than the industry gluten-free standard. This provides 100% reliability on the R5 ELISA test of <5ppm limit of sensitivity. It’s therefore unsurprising that Glebe Farm Foods’ branded PureOaty range is market certified as safe to consume by Coeliac UK.

It is this incredibly clean standard that means customers of Glebe Farm find consumer complaints of cross contamination reactions – known as ‘gluting’ in the community – disappear. It is this crucial peace of mind offered to all stockists of PureOaty product that keeps people returning to their venues again and again.

www.glebefarmfoods.co.uk

0.26KG/Co2 PER LITRE

NEW 1.5KGpACK ALSOAVAILABLE NEVER FROM CONCENTRATE

IT’S HOW WE DO THINGS.

Save time and resource, and improve hygiene

- TORK -

Satisfied guests who leave with a positive impression are more likely to return. For the hospitality industry it’s that simple. In addition to providing great service, creating a comfortable, clean environment is equally crucial.

Hospitality settings are multi-use, they are used for relaxing, socialising, working and eating. Because of their multiple use cases, they can also be tricky places to keep clean. But you don’t have to compromise between serving guests and keeping their spaces clean. Using industry-leading practices, and utilising the best hygiene solutions at your disposal, efficient cleaning creates more time for great service.

One challenge hotels face is the number of cleaning stations, washrooms and bedrooms that staff must maintain. Settings, in particular hotels, can be large and have hundreds of dispensers and stations dotted around their building. With this amount of stations, it’s no surprise that 71 per cent* of cleaners wish their systems were easier to refill. The new compressed Tork Xpress® multifold hand towels increase efficiency with compressed refills allowing the dispensers to hold up to 50 per cent more towels**, meaning they can serve twice the number of guests before refilling. In addition, compression reduces packaging by up to 27 per cent*** – meaning more towels can fit on a

shipment, and less packaging is thrown away. Once used, Tork Xpress Hand Towels can be recycled with Tork PaperCircle®, the world’s first paper hand towel recycling service – helping businesses to go circular by collecting and recycling used paper hand towels into new tissue products – and turning waste into resources.

Effective marketing, alongside effective hygiene

For hospitality settings that want to run special promotions, or improve the visibility of their drinks or food menus, disposable hygiene products can also offer an effective marketing tool. Tork Xpressnap is the only napkin dispenser that offers a digital DIY marketing tool that allows hospitality settings to create and share a special message with guests that they can share on social media.

Essity (makers of Tork products) understands that running hospitality settings, small and large, can be challenging, and that hygiene is central to success, but is one of many competing priorities. Our products are here to provide your setting with the appropriate tools to get the most out of your space and staff. Having a clean environment should never be a hindrance to the hive of activity that you offer; instead, it should improve efficiency and quality of service.

* Problem detection study conducted in US, UK, Mexico and China, 2020

** Compared to equivalent Tork standard folded towel

*** Compared to equivalent Tork standard folded towel

www.tork.co.uk

Clean smart Save time

Environmental Monitoring Made Easy

A good food and hospitality business must ensure safe and spotless experiences. When even a slight blemish can cause a negative review, there is a lot of pressure to uphold high standards in an extremely cost-sensitive sector. This makes the process of cleaning management and environmental monitoring a challenge – how do you ensure facilities are kept at the optimal levels of cleanliness?

FreshCheck’s Hygiene Verification System

FreshCheck offers a rapid and cost-effective solution for confirming cleanliness. Our system combines a colour-changing swab with powerful software, delivering results in under 30 seconds. The swab’s simple colour change makes it ideal for on-the-go use in any hospitality setting. By empowering businesses to maintain impeccable hygiene, FreshCheck protects both customers and brand reputation.

Validating Cleaning Yields Safer Spaces and Loyal Customers

Cleanliness is central to customer choice. Over 90%1 of consumers consider hygiene when selecting a place to eat, sleep, or work. By showcasing your dedication to cleanliness and safety, you cultivate a positive and productive work environment and significantly enhance the guest experience. A spotless and secure space fosters loyalty, encouraging customers to return as brand advocates.

Be Ready for any Audit

In audit-heavy environments, data is crucial. FreshCheck provides clear evidence of your cleaning and generates concise reports in minutes, demonstrating your commitment to hygiene standards.

Clean Smarter, not Harder

In a world where customer satisfaction is balanced against tight budgets, efficient processes are key. With FreshCheck you can feel safe knowing that cleaning has been achieved without overusing chemicals, saving your staff time and your chemical budget.

Festive hospitality: get your venue ready for Christmas

- ALLIANCE ONLINE -

As summer tries for one last final hoorah, we begin to start looking towards wrapping up warm and bracing ourselves for Autumn with Winter on the horizon. Whilst most are still advertising Halloween, we in the hospitality industry are very much planning for Christmas. With some venues already no doubt half booked up with festive parties throughout December, its important to start organising your Christmas theme.

What’s Vogue this Season?

The Classics

Obviously, it’d be remiss of us not to start with the classic colourways which dominate the festive period, we’ll start with the ever popular and present Gold, Red and Green. These tones always feature in venues across the nation on account of them being the quintessential Christmas colours. They are warm and inclusive colours which scream festive cheer and work well due to the fact that any hue of red or green can work, so if you want the theme to be moody, opt for darker variants.

Staying with iconic looks, if Gold, Red and Green aren’t your thing you could go for the crisp, clean look of Silver and White. With the white imitating the coolness of Winter’s snow, the silver adds a tasteful hint of sparkle and glamour. A great way to achieve this look is by purchasing a snow effect / flocked tree to act as a backdrop for your Christmas decorations.

Navy & Gold

For a more refined and regal colour palette, navy and gold creates a striking contrast. We at Alliance predict this to be a huge trend this season, particularly in luxury venues. The deep midnight navy provides a

dramatic and elegant stage to build your Christmas theme on. Lavishing the navy with gold accents instantly infuses the theme with a warmth which compliments a premium environment and makes a venue look distinguished and opulent.

Pink & Green

If you and your business embrace non-mainstream themes, then this may be for you. Perfect for quaint, quirky establishments that stand out from the crowd this soft, fresh and airy colour scheme creates a serene and inviting atmosphere. Our range incorporates pearlescent crackers which introduce a subtle shimmer and glamour ensuring that they still look sophisticated on your table setting.

Supporting the Environment with a Bang

At Alliance, we have taken the initiative to ensure our Christmas crackers are fully recyclable. This has been achieved by removing the powder (silver fulminate) from within the crackers which creates the classic crack. We have replaced this with the snapping sound of card instead meaning the fun can still continue, but the cracker can be disposed of afterwards via an environmentally conscious channel.

To review our Christmas offering you can contact us for a digital copy of our Christmas Catalogue, or contact your local Alliance depot who will be able to talk to you further surrounding Christmas and how we can help you be ready for the festive season.

www.allianceonline.co.uk

Network of branches located throughout the UK

Over 25,000 products

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The award winning money saving system for your Kitchen Deep-fryers

- OILCHEF -

If your kitchen relies on deep fryers, you’re well aware of the rising costs of energy and cooking oil. But have you ever calculated what these expenses add up to over the course of a year? Now, imagine if you could significantly reduce these costs every single month— guaranteed—for the next three years.

With OiLChef, you can do just that. Join thousands of professional operators who are already saving on oil, energy, time, waste, and other frying-related expenses by adding this award-winning, USA-made device to their deep fryers.

OiLChef will reduce your weekly oil purchases by at least one third, ensuring that your food cooks crispier, absorbs less oil, stays crispier for longer, and cooks faster at lower temperatures. Clients have reported operational savings of over $2,000 per year just by incorporating the OiLChef device into their fryers.

Each OiLChef device is guaranteed for three years, with a replacement needed only every three years. The device is virtually unbreakable, incredibly simple to use, and takes less than three seconds to install.

With a money-back guarantee and a 100% North American-made product approved by both NSF and the FDA, there’s no risk in giving OiLChef a try.

Contact OiLChef today to find out how you can evaluate the device in one of your fryers—completely risk-free. Compare the OiLChef device with any other solution you’re currently using, and you’ll be impressed by the superior results it delivers.

Web: www.oilchef.com

Email: sales@oilchef.com Call Francoise on: 0738 436 4988

Savour your coffee at its peak freshness

At Jiyonson, our journey began with a shared passion for high-grade specialty coffee and the joy of bringing its rich, aromatic experiences to the wider public, who have mostly been consuming drinks from commercial-grade beans. Founded by a group of coffee enthusiasts, we recognized that coffee isn’t just a beverage; it’s an art form, a ritual, and a way to connect with people.

We were driven by the idea that the perfect cup of coffee starts with the perfect roast. Thus, the BeanGo Cube X was born. This smart coffee roaster was designed with both function and style in mind. It transforms green coffee beans

Internal kitchen extract Reco Air

Reco-Air internal recirculating kitchen extract units need no external duct or route to atmosphere.

With a range of models to suit all kitchen sizes, layouts and menu’s, Reco-Air’s advanced filtration technology removes moisture, grease, smoke and suppresses odour.

Patented controls ensure user friendly and energy efficient operation, with DW172 compliant filter status monitoring and alerts to replace filters, when required.

Reco-Air units can be introduced to new projects or retrofitted to expand existing cooklines or resolve problem sites. Simplifying design and planning, significantly reducing kitchen fire risk, providing internal layout flexibility and ensuring no nuisance external emissions. Enabling commercial kitchens to be installed in previously unfeasible locations.

Reco-Air is the industry approved and fully compliant recirculation solution, UL Listed and available globally.

Reco-Air can be YOUR commercial advantage!

Reco-Air

Keep it hot, keep it fresh with Vizu

- FAST FOOD SYSTEMS LTD -

In the fast-paced world of quick-service restaurants where every second counts, Vizu products deliver consistently exceptional performance helping you serve your customers swiftly and efficiently. Our equipment is designed to reliably maintain optimal temperatures and effectively streamline food preparation, ensuring that your workflow remains uninterrupted.

Whether you’re frying up a batch of crispy fries or perfectly breading chicken for that golden finish, Vizu equipment supports your operations seamlessly. Each piece, from our durably constructed fryers to our innovatively designed pass-through units, are built to handle the demands of a busy kitchen flawlessly.

With Vizu, experience how advanced technology and thoughtful design come together to significantly boost your kitchen productivity, allowing you to serve delicious food rapidly and consistently every time.

Mastering the Art of Fried Chicken for Over 50 Years

For over 50 years, Vizu has been at the forefront of the quick-service restaurant industry, mastering the art of fried chicken preparation. From breading to frying to hot holding, we have meticulously refined each step to ensure that our equipment delivers the highest quality results. Our extensive experience has enabled us to perfectly balance the demands of speed and quality, providing our customers with equipment that consistently produces crispy, juicy fried chicken that delights every time.

Explore the Vizu Hot Holding Equipment Range

Elevate your quick service restaurant with Vizu’s advanced hot holding solutions; our Hot Holding Range ensures that your delicious food remains at the perfect temperature. Whether you’re holding fries, chicken or other hot foods, Vizu’s reliable technology maintains consistent heat and humidity, preserving the flavour and texture that your customers love.

From compact units to high-capacity solutions designed to keep your food warm and fresh, ensuring that every dish you serve is consistently delicious, our hot holding cabinets and units are engineered to maintain optimal temperatures accurately, prolonging the freshness of your food while maintaining its quality.

These units are compactly designed to fit perfectly into any kitchen layout, making them an ideal choice for quick-service restaurants where space is at a premium. Vizu hot holding equipment operates quietly and efficiently, reducing energy consumption while still effectively preserving the taste and texture of your food.

Our hot holding solutions are also flexibly adaptable, allowing you to store various foods at the desired temperature for extended periods without compromising on quality. From gently holding fries to precisely keeping burgers warm, Vizu’s hot holding range optimally supports your kitchen operations, ensuring that your customers receive hot, fresh, and delicious meals consistently.

Vizu has the right equipment to keep your kitchen running smoothly and your food hot and fresh, every time.

Please call or email our sales team on 01189441100 or Sales@fast-food-systems.co.uk.We’re looking forward to hearing from you

www.fast-food-systems.co.uk

PASS THROUGH RANGE

We all like it hot and fresh.

The Vizu Range of Pass Through is designed to keep your chicken hot and fresh, thermostatically controlled with innovative fan-free technology, you can rely on a Vizu Pass Through for years of effective service and great chicken.

HOLDING RANGE

Keep it fresh.

Our under counter hot cabinet or warmer drawers will keep your product hot and fresh and conveniently located in the work station. The warmer drawers are ideal for hot holding Piri Piri or grilled chicken.

Bringing real flavour to the table

- OTC BEVERAGES -

My brand of non alcoholic beverages was born as idea in 2017, when I attended my fathers birthday party. I felt there was a gap to be filled as the drinks tasted good, were made with minimal ingredients and had benefits associated with drinking them. I wanted to take the same products and elevate them. Create the same recipes with quality ingredients, refreshing taste and wrapped in packaging that had a premium look and feel. I realised early on that I did not want to just create a drink, I wanted to create a Brand. A brand that could make a difference and leave a legacy for my children and my nephew. I researched a manufacturer, did a course on Public food Health and passed the exam. Within three months of launching, we were shortlisted for the best drinks category at the Food Matters Event in Excel: in 2020, we were shortlisted in the Fruit Juices and Mixers category, in 2021, E2 Media Food & Beverages award and I won international Business Woman’s of the Year Award 2022.

In addition to the above, we have been included in the Mah Rainey Movie and MoBo celeb Xmas hampers in 2020.

In 2022, we attended the NOPE Event in Excel London, an event we had waited to attend for 2 years. It was a great success for us, as we were finalists in our category, Best organic Drink. the following morning one of the judges visited the stand to congratulate us on creating a great drink.

In the midst of the pandemic we launched our new flavour, Butterfly Pea Flower with Juice. The new flavour was well received and we entered the product in the Great British Food awards. The judges give a high mark of 15 as an assessment, our new flavour scored

12/15, which is a great watermark that confirms we are doing the right thing with our product development.

In 2021, we worked with an up and coming Director on a movie called ‘On the Other Foot” our beverages were used as product placement in the movie and we were recognised in the credits as a partner. We will be working with the same director on his next movie which is being filmed right now. We are so excited about these partnerships. WE have a number of events coming up in the year, one of which is us being a partner of the St James House Group Platinum Jubilee Celebrations - Strive for Perfection - with the Rolls Royce Enthusiasts Club. OTC will be featured in a commemerative book that will be issued to all the owners of Rolls Royce and Bentley’ along with all of the showrooms. We have achieved a lot in the 5 years that we have been in business and we are looking forward to gaining more customers and becoming a household brand.

Thank you for your support, as we could not do this without you. www.otcbeverages.com

Redefining luxury outdoor living at the Monaco Yacht Show

- COCO WOLF -

Nestled at the crossroads of opulence and innovation, Coco Wolf’s luxury outdoor furniture collections are making waves at the Monaco Yacht Show this September. Designed with the discerning superyacht owner in mind, these collections embody the pinnacle of sophistication, seamlessly blending unrivaled craftsmanship with cutting-edge sustainability.

Coco Wolf has redefined the art of outdoor living with marine-grade materials that not only withstand the harshest elements but do so with an elegance befitting the world’s most exquisite yachts. Every piece is meticulously handcrafted in the UK, a testament to British heritage and a commitment to unparalleled quality. From sumptuous seating that invites you to relax and unwind, to statement-making loungers that elevate the aesthetics of any deck, Coco Wolf’s collections are a masterclass in luxurious comfort.

“Sustainability is at the heart of everything we do,” says Rebecca Lorimer, founder and creative director of Coco Wolf. “Our designs are not just about creating beautiful furniture, but about ensuring that every piece we craft respects the environment.

We use marine-grade materials that are not only durable but also responsibly sourced. This is luxury that you can feel good about.”

Coco Wolf’s commitment to sustainability extends beyond the materials. Each collection is designed with longevity in mind, ensuring that these pieces are not only a joy to behold but also built to last. Whether it’s the resilient teak frames or the plush, eco-friendly fabrics, every element has been carefully chosen to withstand the rigors of life at sea, without compromising on style.

For those attending the Monaco Yacht Show, Coco Wolf offers a glimpse into a world where luxury and sustainability coexist in perfect harmony. It’s more than just outdoor furniture; it’s an investment in a lifestyle that values both elegance and the environment. Discover the Coco Wolf difference, where your yacht’s outdoor spaces are transformed into a sanctuary of sophisticated relaxation.g

www.cocowolf.co.uk

Unveiling

Beautifully crafted outdoor furniture

- MAZE -

Maze is one of the UK’s largest and fastest growing premium outdoor furniture brands, committed to delivering style, comfort and quality. As an independent business we’ve had a different approach since we launched in 2009, one where we’ve innovated in the market to introduce new products and collections to match evolving consumer needs.

We understand how important our outdoor spaces are, so we’re passionate about developing collections that enhance consumers outdoor living whilst reflecting their personal style.

Our range includes products suited to all outdoor spaces, with Rattan, Aluminium, Rope Weave and Weatherproof fabric furniture collections to choose from, plus a growing range of outdoor living products and accessories.

2022 Maze revitalised their brand with a new logo and website to represent the companies fundamental core values: Innovation, Pioneering Spirit and mission to deliver both Style and Substance.

New for 2024

The UK consumer shopping trends during 2022-2023 has moved to more contemporary mixed material Garden furniture.

Outdoor fabric furniture has seen the largest growth with consumers looking for comfort of indoor furniture to the convenience of being able to sit outdoors 365 days a year.

Maze outdoor fabric range are produced from La Vita High Performance Fabric, allowing the cushions to quick dry and be water, mould and stain resistant. All outdoor fabric ranges now come with a 7 year manufacture warranty.

With many of Maze’s outdoor furniture range also offering dining and seating solutions, consumers have the added versatility from the furniture to create the desired set-up depending on what they require.

A recent survey listed having a fire pit as the third most popular garden trend. Fire pits are the hall mark of garden entertaining doubling as a functional centrepiece to entertain around, and this shows no sign of slowing down.

best seller. Maze has combined these tones to create a new exquisite new Outdoor fabric range with Oatmeal cushions fixed to a Dark grey aluminium frame.

Pergolas

The demand to create an outside living space, has seen the sales of pergola increase during 2023.

One of our contemporary garden pergolas can be used to create a chic space for relaxing and socialising. With their luxurious and cutting-edge roofing and drainage systems, our pergolas help you extend your interior living space outside.

Our metal pergolas have louvred roofs so you may choose how much shade you want. Slanted horizontal slats that may be opened or closed make up a louvred roof. Open the slats all the way when you wish to enjoy sunny days. Alternatively, you can keep them shut, making your new pergola totally waterproof.

Maze has offers pergolas in various size to suit all gardens and surrounding from 3m x 3m up to 4m x 7.8m. Maze pergolas can be customised to suit the customers requirements with the option of drop screens and louvre panels

Maze Eden Pergola offers Textilene privacy screens which are manually adjustable, therefore ideal for shielding unwanted sun or wind from any direction. The option of having louvre panels brings a new dynamic to the outside living space. In addition to this, there are remote-controlled LED mood lighting strips around the perimeter with integrated drainage system. As the evenings grow colder, keep relaxing in your new pergola. How about adding an Eden pergola heater so that your guests can enjoy their new outdoor retreat all year round in comfort?

2024 garden trend is showing consumers moving towards more neutral tones, with greys still the outstanding 0344 846 0240 | commercial@maze.co.uk www.maze.co.uk

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