Travelweek - February 16th, 2023

PORTER ARRIVES ON CANADA'S WEST COAST

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HOW COVID-19 TRAVEL INSURANCE WILL EVOLVE

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WESTJET'S SUMMER 2023 PROGRAM

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DESTINATION WEDDINGS TO ITALY ARE BACK

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TO THE WEST

February 16, 2023

What will happen to COVID-19 insurance as the pandemic evolves and draws to a close?

By Cindy Sosroutomo

TORONTO — There’s no question that travel insurance has played a critical role in travel’s rebound. With many insurance providers offering coverage specifically for COVID-19, travellers have been able to get back on planes and venture abroad with confidence, knowing that their health and safety would be entrusted to medical professionals during a global pandemic.

But with the World Health Organization (WHO) declaring last week that the pandemic is finally drawing to a close, a tell-tale sign that COVID-19 has evolved into an everyday part of life, what does this mean for the future of COVID-19 insurance?

“I think as long as there’s a need out there, there will be a product solution for it,” says Will McAleer, Executive Director, Travel Health Insurance Association of Canada. “Take the flu, for example. If you had the flu and needed to seek treatment while travelling, there’d be no need for specific testing to identify it as ‘the flu.’ It’s simply a medical reason for which you needed to seek treatment.

“As we progress in the pandemic, or if the WHO actually removes the pandemic notice, COVID-19 will simply be a coverage that is included within the scope of coverage provided under emergency medical treatment.”

Brad Dance, Chief Customer Officer at TuGo, also agrees, telling Travelweek that COVID-19 coverage is likely here to stay, as coverage for a cold or flu is today under Emergency Medical Insurance. But what might continue to evolve is how the Government of Canada addresses vaccination requirements, as they may impact how some insurance providers determine their future coverage.

“TuGo’s Emergency Medical Insurance has evolved over the last two years to cover COVID-19. We’ve built our policy wording to support the Government of Canada’s vaccination requirements for entry/and or return to Canada. We don’t foresee needing to change this, but we’ll continue to evolve our products to meet our customers’ needs, as needed,” says Dance.

At Ontario Blue Cross, similar guidelines are being followed in alignment with the WHO. Says Josiane Cousineau, Vice-President, Marketing and Customer Experience: “As COVID-19 becomes part of everyday life, our Emergency Medical Care coverage insures COVID-19 and its variants, unless it is considered a pre-existing condition prior to departure.

“Our position is aligned with the WHO’s, meaning as soon as COVID-19 is no longer considered a pandemic by the WHO, this condition will be treated like all other conditions in our contracts.”

But as COVID-19 evolves into just another common medical condition, does this mean COVID-19 testing will be a thing of the past?

McAleer thinks fewer and fewer COVID-19 tests will be required by insurance providers, “unless the benefit is so specific to a COVID-19 diagnosis that the only way to determine whether a traveller has the virus is through a test.”

If testing, however, is a requirement to board a plane or enter a country, McAleer says insurance providers will

I THINK AS LONG AS THERE’S A NEED OUT THERE, THERE WILL BE A PRODUCT SOLUTION FOR IT."

most likely continue to not cover the cost of the test. But the situation may be different if a traveller falls sick with COVID-19 while in destination, seeks medical attention and a COVID-19 test is ordered by a doctor.

“in this situation, I’m going to say most insurance providers will cover the cost of the test. There are probably a couple of companies that would still take a harsher standpoint and compartmentalize a COVID-19 test as a ‘no-no.’ However, most are taking a prudent approach where they’re saying, ‘If you’re being ordered to take a COVID-19 test and it shows you’re positive, why wouldn’t we go back and cover that test for you?’ Ultimately, it’s a small piece of the overall medical emergency,” says McAleer.

That being said, McAleer suggests shopping around for the travel insurance plan that best fits a traveller’s needs, as COVID-19 coverage can vary from provider to provider. While most providers will cover a traveller for medical emergencies should they require COVID-19-related medical treatment while away, where differences may occur is in the limit for coverage, which can range from anywhere between $100,000 to $5,000,000. Coverage may also differ for those who are vaccinated against COVID-19 versus non-vaccinated, with the limit for payment differing for those who may pose a larger risk should they become sick with COVID-19.

And going beyond coverage for medical expenses, McAleer adds that differences could also be found in coverage for expenses related to an imposed quarantine while away, if

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the traveller contracts the virus. Some plans include a per-day amount that would be paid if quarantined, but others will not, he says.

But the bottom line is that COVID-19 coverage is here to stay, which will come as a relief to all travellers. Regardless of what that coverage specifically entails, McAleer says there’s one thing all travellers should do when it comes to travel insurance: book early.

“You don’t want to say, ‘I booked three months ago but now I’m not feeling well and I’m going to go buy a travel insurance policy,’” he says. “Many companies will have purchase windows that will protect them from a claim on that because you now know about it. You want to make sure that you’re getting your insurance as close to booking as possible.”

TUGO EMERGENCY MEDICAL INSURANCE

TuGo’s Emergency Medical Insurance policy will cover travellers regardless of travel advisory levels issued by the Canadian government provided the traveller has met the applicable vaccine requirements outlined by the Government of Canada for entry and/ or return to Canada prior to departure, if there are any. Since there aren’t currently federal Government COVID-19 vaccine requirements for entry and/ or return to Canada, TuGo’s COVID-19 coverage is provided regardless of vaccination status.

If the federal Government of Canada reinstates vaccine requirements for entry/return to Canada while away on the trip, TuGo will still provide coverage under the COVID-19 benefit if there was no vaccine requirement prior to departing on the trip. However, if the federal Government of Canada reinstates vaccine requirements for entry/return to Canada in the future, TuGo will only provide coverage under the COVID-19 benefit if the traveller meets these new requirements before their date of departure.

ONTARIO BLUE CROSS TRIP CANCELLATION OR INTERRUPTION COVERAGE

If a traveller must cancel for COVID-19-related reason, there are two scenarios that may arise:

• If they purchased their travel insurance before Nov. 1, 2022, they are covered under the Trip Cancellation or Interruption coverage, if it took effect after March 30, 2022, under the same conditions as any other event mentioned in the contract.

• If they purchased their travel insurance on or after Nov. 1, 2022, they can be reimbursed for certain costs related to pandemics, only if they have purchased ‘Optional Protection: Pandemic coverage.’ This Pandemic coverage does not only insure COVID-19, but any other potential pandemics that may occur.

“We’re very committed to the Canadian market”: Hurtigruten Norway showcases new premium offering

By Kathryn Folliott

TORONTO — Hurtigruten Norway is making a big push into the North American market – and Canada is very much part of those plans.

The niche cruise company best known for its ‘Norwegian Coastal Express’ – that has more or less operated the exact same route and stops for the past 130 years – says it’s very committed to the Canadian market as it prepares to launch brand new premium sailings along the Norwegian coast in summer 2023.

The two new itineraries, sailing on the newly refurbished MS Trollfjord, are bound to make waves with Canadian travellers looking for something special for their next cruise.

The two new premium sailings also mark the biggest product evolution in the company’s 130-year history. Hurtigruten Norway’s team in Canada – now five people strong since hiring began pre-pandemic – want to make sure Canadian travel advisors, and their clients, know all about the new product offering.

With that in mind, Hurtigruten

Norway’s CEO, Hedda Felin, joined by Toronto-based Carly Biggart, VP Sales, North America, hosted an industry dinner event last week at EPOCH restaurant at The Ritz Carlton, Toronto, for a look at all that’s new with Hurtigruten Norway.

SOMETHING SPECIAL ON NORWAY’S COAST

For some clients, an unforgettable cruise means decadence, opulence, crystal chandeliers and butler service.

For others, it means an authentic experience, dedication to the destination, and unique, off the beaten track ports of call.

Hurtigruten Norway puts itself firmly in the second camp.

The company built its legacy on regular scheduled service along the coast of Norway, bringing mail and provisions (and passengers) to the villages and towns dotting the shoreline.

While Hurtigruten Norway has come a long way in 130 years, it still carries mail and provisions to many of its 34 ports, just as it has since 1893. That access to so many ports of call gives passengers onboard Hurtigruten Norway’s seven ships an immersive Norway experience that can’t be found anywhere else.

“We don’t use the word luxury,” Felin told Travelweek. “It might be misinterpreted. What we offer is very authentic.”

On the newly refurbished 566-passenger MS Trollfjord this summer, passengers can sail both of Hurtigruten Norway’s two new premium itineraries: the 16-day Svalbard Express roundtrip from Bergen, and the

HURTIGRUTEN NORWAY'S CARLY BIGGART, VP SALES, NORTH AMERICA (LEFT) AND HEDDA FELIN, CEO (RIGHT)

HURTIGRUTEN NORWAY'S MS TROLLFJORD

14-day North Cape Express from Oslo to Bergen or vice versa.

The Svalbard Express will debut in June, while the North Cape Express is timed specifically for the Northern Lights season (autumn, winter, and spring). The first sailing for the North Cape Express will be Sept. 26.

Both new routes are available as full roundtrip journeys, or shorter half journeys (both southbound and northbound), similar to the Norwegian Coastal Express.

“DRASTICALLY DIFFERENT” FROM NORWEGIAN COASTAL EXPRESS

Travel advisors familiar with Hurtigruten Norway’s Norwegian Coastal Express will find that the Svalbard Express and North Cape Express voyages are “drastically different”, according to the company.

Sailings on the beautifully renovated MS Trollfjord will offer:

• Half-or full-day port visits: The historic Norwegian Coastal Express route, for local travel and freight, visits up to seven ports a day, often for less than two hours. By contrast, the new Svalbard Express and North Cape Express itineraries will stop in only one port per day, allowing time for deeper exploration with 63 new, experience-rich excursions. Hurtigruten translates to ‘The Fast Route’, but on these premium sailings, passengers have much more time in port.

• Upgraded culinary program: First-ever culinary offerings include a food centre with cooking demonstrations/classes; picnics; afternoon tea; and wine, beer, champagne, and whisky tastings, as well as a cocktail bar. Hurtigruten Norway’s culinary

offering is based on its ‘Norway’s Coastal Kitchen’ concept, emphasizing local produce and sustainability. MS Trollfjord will offer three gourmet restaurants, a show kitchen and premium food tastings.

• Premium service: A higher crew-to-passenger ratio on the upgraded MS Trollfjord. Accommodation options on the ship include Polar Exterior (or Interior) cabins, Arctic Superior cabins and Expedition Suites.

Hurtigruten Norway is also the only cruise line to offer its unique Northern Lights Promise. Applicable to both the Norwegian Coastal Express route, and North Cape Express sailings, it means that if a traveller sails during

the auroral season and the Northern Lights do not occur, Hurtigruten Norway offers a free, second voyage.

And here’s another selling point: Hurtigruten Norway is working to create zero-emission ships by 2030. By the end of this year, Hurtigruten Norway will have completed one of the largest environmental upgrades in the history of European shipping, reducing CO2 and NOx emissions by 25 and 80%, respectively.

As part of the upgrade, Hurtigruten Norway launched its first battery-hybrid ship in September 2022, with two more conversions planned before year end.

All seven of Hurtigruten Norway’s ships have been refurbished over the past five years.

Meanwhile sister company Hurtigruten Expeditions launched the world’s first battery hybrid-powered cruise ship in 2019.

For more details on Hurtigruten Norway go to Hurtigruten.com.

ALL SEVEN OF HURTIGRUTEN NORWAY’S SHIPS HAVE BEEN REFURBISHED OVER THE PAST FIVE YEARS.

MAIN DINING ROOM ON MS TROLLFJORD

EXPEDITION SUITE ON MS TROLLFJORD

DESTINATIONS

The Cayman Islands has surpassed its projections for visitor arrivals in 2022, with figures for both cruise and stayover visitation exceeding goals set by the Cayman Islands Government. Last year, the destination welcomed 1,027,668 visitors, with 743,394 cruise passengers and 284,274 stayover visitors. This far exceeded the goal of 200,000 stayover visitors set by the Department of Tourism. All travel restrictions were lifted at the end of August, resulting in soaring air arrivals. Visitation during the last quarter of 2022 averaged 89% of 2019’s numbers, and for the full year the Cayman Islands recorded 57% of 2019’s visitation numbers. At the end of 2022, stayover visitation exceeded the Department’s stretch goal by 11%.

Myrtle Beach’s 62nd annual CAN-AM Days is back, welcoming Canadians to the Grand Strand with special travel deals and discounts. While the official event runs from March 11-19, 2023, many discounts will be available beyond the celebratory week and can be redeemed through the valid dates listed for individual offers. Coupons are not needed to receive the discount, however, some deals have specific stipulations such as proof of a valid Canadian ID. Offers include discounted stays at accommodations like Landmark Resort, Forest Dunes Resort and Vacation Myrtle Beach Resorts. Go to visitmyrtlebeach.com for a full list of offerings.

Qatar has updated its entry requirements for visitors to the country. According to the Ministry of Interior, the validity of Hayya Cards will be extended until Jan. 24, 2024. Those who obtained a Hayya Card for the FIFA World Cup Qatar 2022 can now gain a free multiple-entry permit to Qatar and use of the e-gate system at state ports, provided they have: proof of hotel reservation or accommodation with family or friends approved via the online Hayya Portal; a passport valid for no less than three months upon arrival; Ministry of Public Health-approved health insurance valid for the duration of their stay in the country; and a valid return ticket.

In addition, health insurance is now mandatory for all visitors to Qatar as of Feb. 1, 2023. Visitors must purchase the Mandatory Visitors’ Health Insurance policy, for QAR 50 valid for 30 days, from the list of authorized Qatari providers. Go to moph.gov.qa for details.

AIRLINES

Singapore Airlines has rolled out complimentary unlimited in-flight WiFi for all Business Class passengers, as well as its PPS Club members and PPS Club supplementary card holders. In addition, KrisFlyer members now enjoy free three-hour WiFi plans when travelling in Premium Economy Class and free two-hour WiFi plans when travelling in Economy Class. Customers who are not KrisFlyer members, and members who may have consumed their complimentary plans, can take advantage of SIA’s new simplified WiFi price plans: for one hour (US$3.99), three hours (US$8.99) or full flight (US$15.99). Singapore Airlines is represented by Discover the World in Canada.

CRUISE LINES

Princess Cruises' Sun Princess is set to debut in just one year. On sale now, Sun Princess will set sail in Europe on Feb. 8, 2024 for a season of Mediterranean cruises, followed by Caribbean sailings from Fort Lauderdale later in the year. The 4,300-guest vessel will be Princess' largest ship ever.

MYRTLE BEACH

WestJet’s summer 2023 program has new U.S. destinations, more domestic connectivity

CALGARY — WestJet is adding new U.S. destinations to its network for summer 2023.

WestJet has also announced enhanced domestic connectivity. The additions are part of WestJet’s new growth strategy, with a keen-eyed focus on Western Canada. With strengthened domestic and transborder connectivity, WestJet will increase its service up to nearly 30% in Calgary, 50%  in Edmonton and 10% in Vancouver when compared to 2022.

In total WestJet will debut 20 new routes and three new destinations in its summer 2023 transborder program.

NEW DESTINATIONS, MORE CONNECTIONS

WestJet’s summer network additions feature new nonstop service to Washington Dulles, Detroit and Minneapolis, with new routes added to Atlanta, Austin, Chicago, Nashville and Seattle. Through its longstanding partnership with Delta Air Lines, WestJet

passengers connecting through Minneapolis and Detroit will gain access to two more of the U.S. airline’s major hubs. Building on WestJet’s current service to Delta hubs, including Atlanta, L.A., New York, and Seattle, WestJet passengers will now have access to 150+ U.S. destinations on a single purchased ticket with check-in for all flights at the first departure, baggage tagged to their final destination and lounge access for select guests.

WestJet’s summer 2023 transborder and international service:

• Calgary-Austin (May 18, 2x/weekly)

• Calgary-Chicago (May 18, 4x/weekly)

• Calgary-Detroit (May 26, 5x/weekly)

• Calgary-Washington D.C. Dulles (June 2, 3x/weekly)

• Edmonton-Minneapolis (June 2, 5x/weekly)

• Edmonton-Seattle (May 19, 5x/weekly)

• Vancouver-Atlanta (May 17, 4x/weekly)

• Vancouver-Nashville (May 19, 2x/weekly)

• Vancouver-Orlando (May 6, 1x/weekly)

• Winnipeg-Los Angeles (April 30, 3x/weekly)

• Toronto-Bermuda (May 5, 2x/weekly)

Domestically, WestJet is also adding five new routes between Eastern and Western Canada:

• Calgary-Moncton (June 14, 3x/weekly)

• Calgary-Thunder Bay (June 29, 3x/weekly)

• Calgary-Quebec City (May 19, 4x/weekly)

• Edmonton-Charlottetown (June 14, 1x/weekly)

• Edmonton-London (May 19, 2x/weekly)

• Edmonton-Moncton (June 29, 2x/weekly)

• Edmonton-Ottawa (April 30, 6x/weekly)

• Edmonton-Montreal (June 30, 2x/weekly)

WestJet is also strengthening regional connectivity with the resumption of nonstop flights and increased frequencies:

• Calgary-Terrace (May 1, 4x/weekly)

• Edmonton-Nanaimo (April 30, 2x/weekly)

• Edmonton-Penticton (July 1, 2x/weekly)

• Kelowna-Regina (May 21, 2x/weekly)

• Kelowna-Saskatoon (June 2, 2x/weekly)

• Kelowna-Winnipeg (June 2, 3x/weekly)

• Vancouver-Regina (June 30, 2x/weekly)

• Winnipeg-Victoria (April 30, 2x/weekly)

Our winter blues are exactly what your clients’ families need – a Beaches Resorts vacation is a transformative experience that fills hearts, and warm souls. And the timing could not be more perfect.

Air Canada Vacations launches new support program for Independent Travel Advisors

MONTREAL — Air Canada Vacations is reaching out to Independent Travel Advisors directly with the launch of a new dedicated support program.

Called ACV@Home, the program is designed to provide assistance, creative tools and training for travel professionals working from home.

According to Nino Montagnese, Vice President at Air Canada Vacations, it was built with continuous feedback and collaboration from key agencies to ensure that the platform met the specific needs of the at-home community.

“Remaining connected and top of mind for at-home travel professionals is of utmost importance. After planning and talking to Independent Travel Advisors, we are proud to have elaborated a program that can accommodate this growing niche market with select key host agencies,” said Montagnese.

To support the ACV@Home program, Krista Rothfuchs has been appointed Area Sales Manager for Independent Advisors. Having worked with Independent advisors for many

years, she will be responsible for maintaining the relationships with these accounts and will work on establishing growth strategies for ACV’s diverse product portfolio.

Host agencies that are part of the ACV@Home Program will be providing their networks with further contact details and information on the program.

MASTERCLASS TRAINING PROGRAM

In addition, Air Canada Vacations has implemented its first-ever Masterclass Training program that offers a number of brief yet informative tutorials on its products.

New and experienced advisors alike will learn key differentiators of the tour operators via modules. Once modules are completed, Independent advisors will gain a certificate and a ‘Passport to Benefits’ savings booklet that includes several exclusive rewards.

VIRTUAL AWARDS CEREMONY

In another first for the tour operator, Air Canada Vacations will also be launching an upcoming virtual awards ceremony called ‘Simply the Best Awards’ to recognize and reward this year’s top supporting agents. The ceremony will be held on Feb. 21, 2023. Invitations will be sent out to participating ACV@Home agencies.

Minister Alghabra

the vital role travel advisors play in the industry”: ACITA

TORONTO — The Association of Canadian Independent Travel Advisors (ACITA) continues to meet with representatives at all levels of government to keep the needs of independent travel advisors front and centre with government officials, including Minister of Transport, Omar Alghabra.

ACITA reported following their Feb. 8 meeting with Minister Alghabra: “Minister Alghabra was very well aware of the tremendous impact the recent weather related ‘ordeal’ (as he referred to it) had on our businesses, and while he doesn’t have immediate solutions to our unique challenges, he committed to being available to us to listen to our innovative ideas and creative solutions, and help however he can. He also recognized that there are more issues than just one weather event hindering our sector from recovery, and that all stakeholders play vital roles.”

ACITA and Minister Alghabra also discussed the need for changes to Air Passenger Protection Regulations (APPR).

“recognizes

REMAINING TOP OF MIND FOR AT-HOME TRAVEL PROFESSIONALS IS OF UTMOST IMPORTANCE."

ACITA MEMBERS WITH MINISTER OF TRANSPORT, OMAR ALGHABRA

“The Minister of Transport has maintained important communication with, and an understanding of the unique challenges within the sector. He recognized the vital role travel advisors play in the tourism industry, and specifically how it relates to the Transportation portfolio,” said ACITA.

ACITA’s meeting with Minister Alghabra came on the heels of another earlier meeting with MP Xavier Barsalou-Duval, Vice-Chair of the Standing Committee on Transport, Infrastructure and Communities. ACITA said it is determined to change an industry that has always been based on the ‘status quo’: “Our industry has changed, our business models have changed, our suppliers also need to change. We are responsible for 6070% of the business of a majority of our suppliers and feel there must be a way to have mutual respect, as valued partners. The MP was extremely helpful, providing some avenues to pursue next.”

ACITA added: “While it may seem we’ve been quiet at ACITA, we continue to stay connected to our supporters in government, working towards a plan to protect all travel advisors and travel agencies from commission recalls for work we’ve completed.”

Porter arrives on Canada’s west coast with launch of Vancouver flights

VANCOUVER — Porter Airlines is celebrating its first flights with its new E195-E2 aircraft between Toronto Pearson (YYZ) and Vancouver International Airport (YVR).

Porter’s first flights to Vancouver took to the skies on Feb. 7. While Porter’s new E195-E2s officially launched earlier this month on flights to Ottawa and Montreal, the Vancouver flights mark Porter’s arrival in

western Canada.

Service on the Toronto Pearson-Vancouver route begins with one daily, nonstop return flight, increasing to three daily roundtrip flights by March 22.

More of Porter’s E195-E2 flights launch from Pearson begin this month. Edmonton launched on Feb. 14 while Calgary and Halifax are up next, on Feb. 22 and Feb. 23 respectively.

More destinations will be announced throughout 2023, says Porter. The E195-E2 can reach every key market in North America, including the west coast, to Mexico and the Caribbean. As part of its massive expansion plans announced in July 2021, Porter has ordered up to 100 E195-E2s, including 50 firm deliveries scheduled to arrive over the next two years.

Porter is debuting the E195-E2 for North American travellers, featuring a 132-seat, all-economy, two-by-two configuration, and free, fast WiFi for every passenger.

Travelweek recently took part in a preview flight on Porter’s new E195-E2 aircraft. Click here to read all about it, plus insights from Porter’s President and CEO, Michael Deluce on why the airline has set out to redefine economy class air travel.

Porter offers two fare categories: PorterClassic and PorterReserve. With PorterReserve, passengers get dedicated airport check-in, early boarding, enhanced legroom, two checked bags and the ability to change flights without a fee.

“Today’s flights between Toronto Pearson and Vancouver are the first opportunity for passengers to experience what Porter is offering for the economy traveller,” said Deluce yesterday. “It’s a level of service that is unheard of for North American airlines. It will appeal to business and leisure travellers who appreciate an elevated level of service at a reasonable price.”

THE E195-E2 CAN REACH EVERY KEY MARKET IN NORTH AMERICA, INCLUDING THE WEST COAST, TO MEXICO AND THE CARIBBEAN.

ONBOARD DINING WITH PORTER

Flight Centre Travel Group launches cruise campaign with brand new Cruise Specialist Team

TORONTO — Flight Centre Travel Group has created a dedicated Cruise Specialist Team following increased demand in cruise inquiries and bookings.

The team, which includes a former cruise ship employee, has a combined four decades of cruise-specific experience.

“The demand for cruise travel is clear and definitive. Our dedicated cruise specialist team’s focus is to bring better value and expertise, along with a more robust customer experience for our clients,” said Brian McLaren, EVP Flight Centre Canada.

The timing of the team’s launch coincides with Flight Centre’s first-ever cruise brand campaign, ‘Let’s Set Sail,’ which highlights significant cruise discounts and incentives.

According to Flight Centre, more than 60% of its cruises are booked through travel agents. Added McLaren: “With most major cruise lines reporting full or near full recovery versus pre-pandemic levels, pent-up demand from more than two years of restrictions and border closures

Azores Airlines expands its fare model, now with six different fare families

is now definitively translating into bookings as consumer confidence soars. A cruise travel specialist will not only help you with the complexities of booking your entire trip, but you’ll also have the added peace of mind of assistance should you need it before, during or even after your holiday.”

Top cruise deals on offer with Flight Centre include:

• Best Sale Ever with Princess Cruises: Up to 35% off, reduced deposit and up to $150 onboard credit

• Save up to 75% on a second guest, receive up to $800 off plus up to $800 in onboard credits with Celebrity Cruises

• Save up to 30% plus kids sail free with Royal Caribbean International

• Receive up to four-night land package free when reserving select Europe, Egypt and Mekong River cruises with AmaWaterways

For a full list of deals go to www. flightcentre.ca/cruises/.

PONTA DELGADA — Azores Airlines now offers six different fare families for its two classes of service – Economy Class and Comfort Class (i.e. business class).

Azores Airlines says each fare family has its own unique features and services, which will be available until the last seat in the family is available in the respective cabin. Fare classes are managed dynamically and according to demand.

The new fare portfolio is already available in all the airline’s sales channels and in travel agencies.

Here’s a rundown of the six fare classes:

ECONOMY CLASS

• Economy Simple: Suitable for those who wish to travel with hand luggage only. Not available on all connections.

• Economy Basic: Suitable for those who wish to carry checked luggage or sports equipment.

• Economy Flex: Suitable for those who value the flexibility to change dates and the possibility to choose their seat on board.

• Economy Top: Suitable for those who value the possibility of changes or refunds, priority at check-in and baggage, and an extra checked bag.

COMFORT CLASS

• Comfort Light: Suitable for those who prioritize the comfort of the cabin and the superior service of the Comfort Class, at a more economical price, with some restrictions on flexibility.

• Comfort Plus: Suitable for those who want a complete travel experience, with more carry-on and checked baggage and other Comfort Class benefits.

FLIGHT CENTRE CRUISE SPECIALIST TEAM FROM L-R: NEIL CHESWORTH, MARA CAMPBELL, DILNAVAZ KAYANI, CAROLYN CONROY AND ERIN DOUGAN

THE DEMAND FOR CRUISE TRAVEL IS CLEAR AND DEFINITIVE."

FAMILY TRAVEL

Lifelong memories are guaranteed at these fun-filled and family-friendly resorts

Dreams Resorts & Spas offer unforgettable family getaways

There are endless opportunities for clients to make unforgettable memories at Dreams Resorts & Spas, from lounging poolside to playing in the sand with the kids, tasting new cuisine, exploring the destination or simply gazing at the sunset.

From first moments to lasting celebrations, Dreams Resorts & Spas offer unforgettable beach front settings designed for couples and families looking to connect with those who matter most.

With Unlimited-Luxury inclusions, all needs are met. Graciously appointed rooms and suites, pristine pools, and ocean views create the ultimate backdrop for unparalleled pampering and lasting memories.

NEW IN 2023

Dreams Flora Resort & Spa

Opening in winter 2023, and perfectly situated on a palm-studded beach in Cabeza de Toro in Punta Cana, Dreams Flora Resort & Spa offers the perfect getaway for the whole family. Immersed in beautiful natural foliage, this all-inclusive sanctuary offers luxuriously appointed rooms and suites with a private terrace or balcony. Savour cuisine from around the world at eight dining options while sipping limitless top-shelf drinks and cocktails from 11 bars and lounges. Clients can spend the day relaxing poolside, at the beach or riding the waterslides at

the on-site waterpark. An unforgettable, Unlimited-Luxury getaway awaits at Dreams Flora Resort & Spa.

Dreams Sands Cancun Resort & Spa

Perfectly situated along a breathtaking white sand beach in the heart of Cancun’s Hotel Zone sits the newly beautifully renovated Dreams Sands Cancun Resort & Spa, an all-inclusive beachfront resort sanctuary with luxuriously appointed rooms and suites.

Guests can lounge by the pool sipping drinks, and indulge with limitless gourmet dining and drinks at over a dozen restaurants and bars.

More adventurous families can enjoy one of many beach resort activities including kayaks and catamarans, or the ocean trampoline. Book a round of golf, or a relaxing treatment at the spa while the kids enjoy the Explorer’s Club, all while being walking distance from local shopping and sights, and only a short 15 minutes away from downtown Cancun.

Dreams Calvia Mallorca

Overlooking the Mediterranean Sea and the beautiful Calvia Beach, Dreams Calvia Mallorca is the perfect choice for a dream holiday discovering Mallorca with family, partner or friends. A prefect location for families to explore a new destination and have an unforgettable experience. Near the hotel there are numerous shops, bars, restaurants and nightclubs to complement the wide variety of restaurants and bars available in the hotel itself.

DREAM BIG

Clients can dream big and vacation better when they add on the ‘Dream Big’ package.  For just US$199 per room, families will receive special inclusions to make their trip extra memorable, including: a ‘Dream Big’ door banner; in-room welcome gift; 25-minute couples massage; dessert party in room OR romantic dinner for two; and early check-in and late check-out (subject to availability).

Bookings for the Dream Big package must be made Oct. 10 – March 31, 2023 for travel Oct. 10, 2022 – Dec. 31, 2023. Terms and conditions apply.

The Dream Big package is valid at any Dreams Resort & Spa, and priced at US$199 ($199 euros for all Dreams Resort & Spa properties located in Europe), based on double occupancy.

DREAMS SANDS CANCUN RESORT & SPA

Save up to 40% on your clients’ Unlimited-Luxury® family vacation

They will enjoy endless gourmet cuisine, unlimited top-shelf spirits and familyfriendly activities all included in extraordinary beachfront locations.

Exclusive Dream Big Package

For $199 USD, add this exclusive package to your booking and enjoy:

• “Dream Big” door banner

• In-room welcome gift

• Relaxing 25-minute couples massage

• Dessert party in room OR romantic dinner for two

• Early check-in and late check-out (subject to availability)

The Dream Big Package is valid at any Dreams Resort & Spa, excluding Dreams properties in Europe. Available for purchase through March 31, 2023 for travel through December 31, 2023. View full terms & conditions online at DreamsResorts.com.

Experience Unlimited-Luxury® where everything is included:

Gourmet dining & unlimited premium beverages • 24-hour room service • Daily refreshed mini-bar

Themed parties • Daytime and nighttime activities

FULL-PAGE AD WARM UP TO 10% COMMISSION EXTENDED!

on bookings to Villa Linda Mar. Book by February 26th*

• Relaxing setting on the picturesque shores of Cayo Largo

• Variety of activities nearby including eco-excursions and diving

• Private accommodations inspired by Cayo Largo’s natural landscapes

Moments to cherish at Grand Memories Varadero

Canadians love Cuba for its beautiful beaches, yearround warm weather and affordability and what better way for them to experience their favourite vacation destination than with a stay at Grand Memories Varadero. This all inclusive property has something for every traveller to love, not to mention its stunning location along the world-famous shores of Varadero.

Travellers can head to paradise with ease thanks to Sunwing’s convenient weekly flights to Varadero from major gateways in Toronto, Montreal and select regional airports across the country.

A WORLD-CLASS BEACH IS WHAT EVERY GETAWAY NEEDS

Parents, couples and kids will fall in love with Grand Memories Varadero’s brilliant stretch of white-sand beach, the perfect place to take advantage of Cuba’s warm weather and divine Caribbean sun.

Families can enjoy time together building sandcastles or simply relaxing on comfortable sun loungers lining the shore. Staying refreshed is easy with crystal-clear, calm waters off the coast, not to mention the variety of resort-offered water sports like kayaking, windsurfing, pedal boating and catamaran rides. The beach also makes for a dreamy wedding venue for couples looking to tie the knot in paradise.

FILLING DAYS WITH FUN IS A TROPICAL BREEZE

When guests aren’t soaking up the sun on the beach,

the resort offers plenty of other entertainment for all ages. Younger vacationers will love the supervised activities at the Kids Club like arts and crafts and can make a splash at the kids pool while parents enjoy some alone time or the ultimate rest and relaxation at the on-site spa ($).

Unwinding by the stylish pool equipped with a waterfall feature is another attractive past time while sipping on a refreshing cocktail from one of the convenient pool bars. There’s also a nearby golf course where those with a love of the game can tee off with stunning tropical views.

GET MORE OUT OF AN ALREADY GRAND GETAWAY

Travellers looking to include more in their all inclusive experience can take advantage of Grand Memories Varadero’s added values like their Bachelor or Bachelorette Package, which is available complimentary with certain group requirements. The resort’s Cuban Experience Package ($) ups the tropical feel with an authentic Cuban dinner, traditional music performance and panoramic tour in a classic American car, with a cigar and rum pairing to end the evening.

Vacationers can take their getaway to the next level with Diamond Club room categories offering elevated amenities like an exclusive beach area with wait service, spa discounts, dinner and a show once a week and more

Coconut Bay Beach Resort & Spa is all about families

Few sun destination resorts cater to family travel quite like Coconut Bay Beach Resort & Spa.

Ideal for family getaways, the Saint Lucia property offers everything from its Splash Wing with family-themed accommodations, to CocoLand Waterpark, to daily family activities, to the CocoLand Kidz Klub - celebrated for welcoming infants (yes, babies) all the way up to 12-year-olds.

It’s no doubt thanks in large part to the CocoLand Kidz Klub that Coconut Bay Beach Resort & Spa was selected as a Good Housekeeping 2023 Family Travel Award Winner in the category Baby-Friendly Vacation. CocoLand Kidz Klub has 50,000 square feet of indoor and outdoor play areas, and it’s free. The club offers day and evening hours, and it’s open 7 days a week. Fun evening activities include Camp Night in Tents with S’mores, Dinner and a Movie, a Pyjama Party, Karaoke and Glow Party, and a Hayride.

Meanwhile CocoLand Waterpark is the largest water park in Saint Lucia, complete with lazy river and waters-

For older kids, Coconut Bay Beach Resort & Spa’s Teen Club is in full swing during the summer, Christmas and Easter breaks. The resort’s games room is an ideal hang-out for teens, with video games and music, WiFi access and two pool tables. There’s also basketball and beach volleyball courts. Teen Club daytime activities include everything from a Walk to Quarry Hill to kayak races to paint ball.

With so much family-friendly programming, plus private babysitting for a nominal hourly fee, moms and dads can rest easy. Adults-only fun activities include the Harmony Breakfast, the Friday evening Chocolate Extravaganza, the Harmony Pool Party, Caribbean rum tastings and more.

Coconut Bay also boasts 85 acres of amenities and one mile of beautiful beach. Kids under 3 always stay free and there are no resort fees. Airport transfers from UVF are always included and the resort is just 5 min-

Qantas

taps Cliveden

Solutions as Canadian GSA

TORONTO — Qantas Airways has named Cliveden Solutions Inc. as its exclusive general sales agent (GSA) representative for Qantas in Canada.

Cliveden Solutions, a global airline services company providing airline sales and marketing solutions to airlines around the world, will promote Qantas’ schedules for flights between North America and Australia.

Within North America, Cliveden’s headquarters is in Los Angeles and has regional offices in Montreal, New York, Vancouver, Toronto and Miami.

“We’re extremely pleased to be working with such an iconic global brand as Qantas. We look forward to growing the brand across Canada through our network of offices in Vancouver, Toronto and Montreal,” said Cliveden Solutions’ CEO, Patrick Stepanek.

And David Thomas, Vice President Sales – Americas, Qantas, said: “We are delighted to operate once again from Vancouver. Our pre-pandemic seasonal service is now year-round, affirming our commitment to Canada and our strategy to target global gateway cities. We are confident our partnership with Cliveden Solutions, Inc will deliver the right customer proposition for Canadians as we rebuild our international network.”

Qantas is offering year-round three times weekly nonstop flights from Vancouver to Sydney. In addition to the Vancouver services, Cliveden Solutions will also promote all Qantas codeshare services from Canada over the U.S. gateways of Los Angeles, San Francisco (launching May 2023), Dallas and New York (one stop services from JFK to Australia via Auckland, NZ launching June 2023).

Emerald Cruises reimagines Caribbean cruising onboard its modern 100-guest yachts

VANCOUVER — When Emerald Cruises - known for its award-winning river cruise fleet in Europe and Southeast Asia - entered the ocean cruising market last year with its first 100-passenger luxury yacht, Emerald Azzurra, travellers took notice.

Emerald Azzurra’s inaugural Mediterranean season last year all but sold out, and the 2023 Mediterranean season is on track to do the same, reports Emerald Cruises.

Meanwhile, starting in November 2023, both Emerald Azzurra and its twin, Emerald Sakara (launching this August), will begin their first Caribbean seasons.

Emerald Azzurra and Emerald Sakara have the amenities to back up the private yacht comparison. Modern, luxe suites and staterooms range from 185 to 1,185 square feet. All but six feature large balconies. The open-air infinity pool is surrounded by lounge chairs and day beds. There’s also a wellness deck. And off the yacht’s stern, a marina platform boasts water toys galore, including kayaks and standup paddleboards.

The extra-spacious La Cucina dining room specializes in fresh, seasonal cuisine, while the Amici Lounge is a friendly place to

gather and enjoy live music in the evenings.

When the sister yachts homeport in the Caribbean for the 2023 and 2024 winter seasons, some 12 itineraries will be on offer, ranging from eight to 19 days.

Clients booking 2023 and 2024 Caribbean sailings by March 15, 2023 will save up to $2,000 per couple. Additionally, guests who pay in full 12 months prior to sailing, or within 72 hours of booking for cruises departing within 12 months, will also receive included economy flights when booking a stateroom, or premium flights when booking a suite.

Emerald Cruises offers a diverse lineup of river and yacht cruises on three continents. Emerald Azzurra, the line’s first ocean-going vessel which debuted in March 2022, is a 100-guest, luxury yacht sailing the Mediterranean, Adriatic and Red Seas, and new for the 2023/2024 season, the Caribbean and Central America.

For more info see emeraldcruises .ca or call the Canadian consumer/ travel agent res line at 1-855-4440161. Brochures are available for order or download on the site.

Intrepid launches earthquake appeal for Turkey and Syria

TORONTO — Intrepid Travel has launched efforts to support immediate relief and aid in Turkey and Syria following the devastating earthquake on Feb. 6 that killed at least 22,000 people and injured tens of thousands.

The world’s largest B-Corp-certified travel company launched an emergency appeal and committed AUD$100,000 through its not-for-profit, the Intrepid Foundation, to support relief and rescue efforts. The company is also donating all profits from bookings made on trips to Turkey until April 30, 2023 to support the appeal.

The Intrepid Foundation has partnered with the Australian Red Cross to ensure funds are effectively allocated to provide immediate and longer-term relief to communities affected by the earthquakes.

Intrepid will be dollar matching donations to the Türkiye and Syria Earthquake Appeal up to AUD$100,000 while covering the foundation’s administrative costs, ensuring 100% of

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donations go directly to the Australian Red Cross. To donate, click here.

“This earthquake has devastated communities across southeastern Turkey and Syria. Most of us can only imagine the trauma of this scale of disaster but through supporting this appeal, we can help communities that need it the most by providing basic emergency first aid and items such as blankets and tents to help house families during the middle of winter,” said Biheng Zhang, General Manager of the Intrepid Foundation.

Today, Intrepid Travel operates 30 tours in Türkiye and has 25 local team members based out of their Istanbul office. The company only had one group in the country at the time

Foerster steps up as interim CEO of Brussels Airlines following Gerber’s resignation

Brussels Airlines has a new interim CEO following the resignation of Peter Gerber.

The carrier announced Gerber’s resignation earlier this month. Christina Foerster has been appointed ad-interim CEO. Foerster is a member of the Lufthansa Group Executive Board. Foerster also served as Brussels Airline’s Chief Commercial Officer from 2016, and as CEO between 2018 and 2020.

Gerber has led the Belgian airline since March 1, 2021, in addition to holding the newly created position of Lufthansa Group Chief Representative for European Affairs. With his resignation he is leaving the Lufthansa Group.

Gerber began his career with the Lufthansa Group in 1992. Brussels Airlines says a long-term successor for Peter Gerber “is to be found as soon as possible.”

of the earthquake, who are all safe and were on the opposite side of the country from the earthquake’s epicenter at the time.

Fiji Airways announces exclusive GSA partner in Canada

VANCOUVER — Fiji Airways has appointed Anjuna Canada Inc as its exclusive General Sales Agent in Canada for both Passenger and Cargo.

A global airline services company, Anjuna Canada will expand and develop Fiji Airways’ brand to drive sales across all market segmentations. Jon Murray will be dedicated to the Fiji Airways account, responsible for implementing commercial strategies and working with the trade to expand the airline’s presence in Canada.

Said Claire Gray, Director and Co-Founder of Anjuna: “Anjuna Canada is excited to have been appointed the GSA in Canada for the national carrier of Fiji. Canada and Fiji have shared cultural and economic ties for many years. We’re pleased to represent them for both Passenger and Cargo services.”

Fiji Airways launched direct 2x/ weekly service to and from Vancouver, on Mondays and Fridays, on Nov. 25, 2022. The destination marked the

RESCUE EFFORTS IN SYRIA-CREDIT INTREPID TRAVEL

airline’s 20th direct international service. Fiji Airways now offers services into Nadi, Fiji’s tourism hub, as well as onward connections via its network into the South Pacific including Australia and New Zealand.

For more information, contact Jon Murray at jon.murray@fijiairways.ca.

TTC Tour Brands unifies all loyalty programs into one

CYPRESS, CA — TTC Tour Brands has launched a new unified loyalty program that includes the loyalty programs of all six of its brands under one umbrella.

Called ‘Global Tour Rewards,’ the program merges those from Trafalgar, Insight Vacations, Luxury Gold, Costsaver, Brendan Vacations and Contiki into one place. According to TTC Tour Brands, this unification gives travel agents a highly marketable angle to re-engage past guests, crosssell brands within the portfolio, and encourage clients to travel again.

The benefits of Global Tour Rewards include: members-only pricing with a 5% discount on guided tours, exclusive first-release access to new trips and offers, access to members-only events, as well as special recognition from Travel Directors on their next trip.

“When we created TTC Tour Brands, our mission was to provide a comprehensive range of touring options for every type of traveller, whatever their budget, style of travel or personal preference. This new single loyalty benefits program is another great step towards achieving that mission,” said Melissa DaSilva, President of TTC Tour Brands North America.

“We are excited to further connect our brands and give people around the world a plethora of unique travel experiences, ranging from the adventurous to the luxurious, to the

idiosyncratic. Our unified loyalty program provides the perfect opportunity for agents to present the brands together as one connected entity,” she added.

To learn more about the new rewards program through the Travel Advisor Program go to https://agents. ttc.com/en-ca/campaigns/loyalty.

Three more TMCs join the Uniglobe Travel Global Network

VANCOUVER — Uniglobe Travel has welcomed three Travel Management Companies (TMCs) from around the world – including two locations in Canada – into its global network.

The other TMCs are based in the UK and Turkey.

“In today’s changing environment, TMCs are looking to be part of a dependable global travel network and brand that gives them a competitive advantage,” says Martin Charlwood, President & COO, Uniglobe Travel International. “It’s about ensuring that our members offer the best local service, knowledge and expertise in the countries they serve. The market intelligence and trusted relationships they bring to Uniglobe Travel will be of great benefit to our members

when coordinating business and/or leisure travel.”

Amanda Close, VP Global Operations, Uniglobe Travel International, notes that the Uniglobe Travel network is designed for top performing TMCs, “allowing them to enjoy the benefits of combining their own locally established and recognized brand with the global brand of Uniglobe Travel.”

Some of the benefits include:

• Access to leading edge technology, including Uniglobe Travel proprietary solutions – website, traveller app, client portal

• Collaboration of multi-location corporate accounts

• Access to technology that provides easy, fast, integrated and efficient access to, and comparison of, global published and private fare content and availability which provides significant fare savings for customers

• Uniglobe Preferred Hotel programs that can access rates and benefits for hotels around the world

• Collaboration with Uniglobe specialists in MICE, Marine and Sports

• Preferred suppliers and vendors that provide products and services that enables members to grow their business

• Access to the Uniglobe intranet which provides agencies with the ability to communicate and network with other Uniglobe members and access to a library of resources to manage and grow their business

With a history that goes back more than 40 years, the Uniglobe Travel organization now has locations in 60+ countries across the Americas, Europe, Asia Pacific, Africa and the Middle East.

Nassau Paradise Island, The Bahamas surpasses 2019’s record year

NASSAU PARADISE ISLAND — The latest inbound visitor stats from The Nassau Paradise Island Promotion Board show how the popular Bahamas destination has recovered from the pandemic.

The NPIPB says Nassau Paradise Island finished 2022 above what the promotion board saw in its record year in 2019.

Average occupancy increased 23.2% percentage points in 2022, up to 65.2% from 42% in 2021. Room revenue surpassed 2021 levels by 112%. And length of stay is now approaching six nights on average, says the NPIPB. That represents a half-day to one-day increase.

The tourism board also reports that 2022 total visits to Nassau Paradise Island were up 69% compared to 2021 and total website referrals to NPIPB partner resorts increased

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47% versus the previous year. Meanwhile web search demand for ‘The Bahamas’ and ‘Nassau’ was up 20% and 41% stronger than in December 2021 respectively. NPIPB says it is investing in a new website, slated to be complete in early 2023, to capitalize on the search demand and continue to drive conversions.

As for lift, the NPIPB says nonstop air service from 38 markets in the U.S., Canada, Europe and South America into Lynden Pindling International Airport remains one of Nassau Paradise Island’s most important assets. During the pandemic and recovery since, the destination did not lose service from a single market.

Air arrivals through December 2022 were 90% of pre-pandemic levels. For 2023, capacity is growing, with February seats up 15% from 2022 levels, averaging 5,358 seats per day.

“It has been wonderful to see tourism to Nassau Paradise Island surpass pre-pandemic levels, and we are continuing to build on the momentum from last year to drive demand and make 2023 a banner year,” says NPIPB’s CEO, Joy Jibrilu. “Our island destination has so much to offer all types of visitors and as I reflect on 2022, I am so thankful for our partners and am extremely optimistic for the new year full of new resorts, more nonstop air service, new and returning special events, and more!"

Winner announced for Myrtle Beach contest

Sheryll Donovan of Northstar Travel has been named the winner of Myrtle Beach’s ‘Win Big with The Beach’ contest. Based in Kitchener, Ontario, Donovan has won a $500 Visa gift card after participating in the contest, which launched in December 2022. Saying that she was “delighted” to win, Donovan, who has never been to the Myrtle Beach area, hopes to now one day visit.

For more information about travel to Myrtle Beach go to www.visitmyrtlebeach.com.

Destination wedding couples flocking to Italy: ENIT

TORONTO — Destination weddings to Italy are back in line with pre-pandemic numbers, according to the Italian National Tourist Board (ENIT).

In 2022 Italy was the wedding setting for more than 11,000 foreign couples, clear evidence of the sector’s upswing, says ENIT.

The data emerging from the Destination Weddings in Italy Observatory, conducted by Centro Studi Turistici (CST) and financed by the Ministry of Tourism, was presented in Rome this week by ENIT and Convention Bureau Italia.

Based on the length of stay of couples and guests at ceremonies (3.3 nights on average), for 2022 the Observatory estimates 619,000 arrivals and more than two million tourist presences linked to destination weddings, producing an estimated turnover of 599 million euros, about 11% more than the levels estimated in 2019, the last pre-Covid year.

In 2022, the share of couples choosing to get married in a wedding ceremony grew, which is now 54.1% of the total. For 2023, the estimated increase is over 1,000 more events than last year, with a growth forecast of +9.5%.

ENIT notes that Tuscany, with its scenic and artistic beauty, is Italy’s most sought after region by foreign couples, with 21% of the total. Tuscany is followed by Lombardy, Campania, Puglia, Sicily and Lazio.

“The wedding industry has significant benefits for the tourism industry by expanding the choices for a trip to Italy as well as the reputation of the Italy brand image. We need to be ready and strengthen the network with dedicated all-inclusive packages,” says ENIT’s CEO, Ivana Jelinic.

And Carlotta Ferrari, Convention Bureau Italia President, adds: “The upswing in destination weddings has been registered in all Italian regions, thanks to the strong desire to find

unique settings such as those in Tuscany, unusual places such as the Trulli, and typical localities such as Masseria.”

The Destination Weddings in Italy Observatory notes that after the pandemic years, couples are making greener choices, with greater awareness about the environment, traditions, and products.

American Queen Voyages to become first cruise line to implement Starlink fleetwide

FORT LAUDERDALE — American

Queen Voyages has announced Starlink upgrades across its entire fleet, making it the first cruise line to implement SpaceX’s satellite Internet service fleet wide.

The rollout will span American Queen Voyages’ seven vessels, including its Rivers, Lakes & Oceans, and Expedition vessels. Starlink will be installed, tested and ready to use on all vessels before they sail in 2023.

“Upgrading our included Wi-Fi to Space X’s Starlink will enhance the guest and crew experience on all of our vessels,” said Cindy D’Aoust, president, American Queen Voyages. “This new Internet service will now allow guests to stay connected while deeply discovering North America, enjoying the comforts of at-home Wi-Fi at sea.”

American Queen, American Countess and Ocean Navigator have already undergone Starlink installation, with the technology ready for guests and crew to enjoy. Each vessel will have multiple maritime Starlink grade kits, providing significant bandwidth in partnership with the FMC Global Sat 5G solution, which will be an included amenity in American Queen Voyages’ all-inclusive offerings.

For more information go to www. AQVoyages.com.

Accommodation options for every client in Caribbean gem of Martinique

There’s an accommodation option to suit every style - and budget - in Martinique.

Martinique, ranked among the most alluring and enchanting destinations in the world, is part of France and boasts modern and reliable infrastructure – roads, water and power utilities, hospitals, and telecommunications services, all on par with any other part of the European Union.

At the same time, Martinique’s beautifully unspoiled beaches, volcanic peaks, rainforests, 80+ miles of hiking trails, waterfalls, streams, and other natural wonders make the island a true gem of the Caribbean.

Top picks for upscale resorts include Club Med Buccaneer’s Creek, located on its own peninsula in Sainte-Anne. It features 291 rooms, all with top-notch amenities, flat screen TVs and double sink bathrooms. Services include water sport activities, full service spa, two restaurants, and a new lively bar. Another high-end favourite, located in Pointe du Bout, is Pagerie Hotel. This hotel offers 96 guest rooms renovated with a personal touch.

Other top tier resorts on Martinique include Plein Soleil Hotel and Le Simon Hotel. And in Trois-Îlets, La Suite Villa is a trendy boutique

hotel made up of nine private villas.

Mid-range properties on the island, including the popular villa options, include Village Créole Apartment Hotel, Villa Saint Pierre, Hotel Pélican, Pierre & Vacances Sainte-Luce Resort, Le Panoramic Hotel, Hotel Karibea Sainte-Luce, L’Impératrice Hotel, Bakoua Hotel and Bambou Hotel.

The island even has several fun and memorable unusual accommodation options. For fans of the Airstream brand, on Pointe Marin beach, surrounded by blue sea, white sand, and coconut trees, the Airstream Paradise Resort and Bungalow Park offers caravans that seem to come straight out of a Hollywood movie, in keeping with the peaceful, beachy atmosphere of the little town of Sainte-Anne.

There’s also Sphair de Lune, a modern, eco-friendly property, offering stays in a transparent tent with all the comforts of a bedroom and a view of the sea and sky.

For handicapped accessible accommodation options, check out handicaptourisme.net. And for more information about Martinique, travel advisors can go to martiniquepro.org, https://us.martinique.org/ (English content) and https://ca. martinique.org (French content).

Carnival Cruise Line announces epic 31-day transpacific cruise

MIAMI — Cruisers will need to update their bucket lists now that Carnival Cruise Line has unveiled a once-ina-lifetime cruise on Carnival Luminosa.

Bookings have opened for the 31day cruise that will take guests to three continents, sailing from Brisbane, Australia to Japan before crossing the Pacific Ocean to Alaska and ending in Seattle, Washington.

As the latest addition to the Carnival Journeys program of longer sailings, the sailing is one of the longest and most varied itineraries in Carnival’s

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50-year history.

“This itinerary reads like a travel lover’s wish list,” said Christine Duffy, president of Carnival Cruise Line. “As we continue to grow our fleet and our offerings, our team is taking every opportunity to create exceptional new experiences for our guests. This sailing is a perfect testament to that.”

The itinerary departs Brisbane on April 1, 2024 and includes the following port visits: Guam; Okinawa, Hiroshima, Yokohama (Tokyo), Aomori and Kushiro, Japan; Seward, Juneau and Ketchikan, Alaska; and a cruise through the Hubbard Glacier. It ends in Seattle on May 1, 2024.

This will also mark Carnival’s first time visiting Okinawa, Japan.

To learn more about Carnival Journeys go to https://www.carnival.com/ journeys.

January winners announced for Tokyo Travel Specialist contest

Tokyo Tourism has announced the latest winners in its Tokyo Travel Specialist contest. Launched in November 2022, the Tokyo Tourism E-Learning Program is available on Travelweek’s Learning Centre as a 6-theme e-learning program created for travel agents by Tokyo Tourism. Agents who complete all six themes will be entered to win an air ticket to Japan courtesy of Air Canada. Agents must complete all 6 themes by Feb. 28, 2023 to qualify. Meanwhile, each month two agents who complete one or more of the six themes will receive a package containing goods from Tokyo.

The two winners for January are Penny Wareham and Martin Charlton. To take the course go to travelweeklearningcentre.com.

Los Cabos launches brand new ‘Wellness Champions’ campaign

TORONTO — Los Cabos made a memorable return to the Canadian market recently, with a spa event for Canadian media that underlined the destination’s commitment to the wellness and luxury markets.

The Los Cabos Tourism Board’s Managing Director, Rodrigo Esponda, hosted the ‘Finding Wellness in Los Cabos’ event at Toronto’s Sweat and Tonic, to highlight the destination’s 2023 ‘Wellness Champions’ campaign.

The all-day event included yoga, meditation and massage, as well as lunch and a presentation by Esponda.

“2023 will see Los Cabos embrace wellness in a way that no other destination has, leveraging our traditions, our natural beauty, and all-new, tailor-made experiences to empower our visitors to realize personal fulfilment,” said Esponda. “Community, authenticity, freedom, exploration, and balance - these are pillars of the Los Cabos experience and core to our approach to wellness in our upcoming campaign.”

Los Cabos’ Wellness Champions campaign is a response to growing global consciousness about the importance of self-care and mental health, said Esponda. Speaking to the eco-conscious but adventurous traveller and serving the guiding principle that there is no one definition of wellness, he said Los Cabos strives to accommodate every interpretation of wellness.

Much of Los Cabos’ promotional focus this year will go beyond the beaches, deserts, and properties that many guests of the Baja Sur Peninsula are already familiar with, and instead spotlight farm-to-table culinary experiences, cultural rituals, and the endless opportunity for self-guided physical adventure. They’re all part of the Wellness Champions campaign.

“Our experiential offering in 2023

CARNIVAL LUMINOSA IN BRISBANE

is a perfect marriage of wellness, sustainability, and adventure. We think we’ve refined the quintessential Los Cabos experience, into something that both disconnects travellers from stress and reconnects them with the beauty in this world. We can’t wait for you to discover it,” said Esponda.

More information about the Wellness Champions campaign go to visitloscabos.travel.

Porter announces direct OttawaCharlottetown flights starting May 17

TORONTO — Starting May 17, Porter Airlines will offer direct service between Ottawa International Airport and Charlottetown Airport.

The new daily, nonstop route will be served by 78-seat De Havilland Dash 8-400 aircraft.

Passengers can choose between Porter’s two fare classes: PorterClassic; and PorterReserve, the airline’s new, all-inclusive fare offering dedicated airport check-in, early boarding, enhanced legroom, two checked

bags and the ability to change flights without a fee.

“Porter is continuing to invest in regional flying across Eastern Canada,” said Kevin Jackson, executive vice president and chief commercial officer, Porter Airlines. “Charlottetown is an entirely new destination for us and the addition of Prince Edward Island means that Porter is serving every Atlantic Canada province for the first time.”

Porter currently serves Moncton, Fredericton, Halifax and St. John’s, N.L., in the region. The airline will be the only airline offering daily nonstop service between Ottawa and Charlottetown, with flights initially available until the last week of October. Connections are currently available from Charlottetown to Thunder Bay, Toronto City, and Toronto Pearson.

Porter has more than doubled the number of regional destinations served from Ottawa in recent months. The introduction of Charlottetown is in addition to three new routes connecting Ottawa with Boston, New York-Newark and Thunder Bay beginning this spring. Porter also currently flies to Fredericton, Halifax, Moncton and Toronto City with its Dash 8-400 fleet. A Toronto Pearson-Ottawa route served with Porter’s new E195-E2 aircraft started earlier this month.

MANAGING DIRECTOR OF THE LOS CABOS TOURISM BOARD, RODRIGO ESPONDA, SPEAKING TO THE ATTENDEES OF THE WELLNESS EVENT

WE THINK WE’VE REFINED THE QUINTESSENTIAL LOS CABOS EXPERIENCE.”

Sunwing’s 10th anniversary edition of wedding publication available now

TORONTO — Sunwing has launched its anniversary edition of ‘Wedding Vacations by Sunwing,’ now in its 10th year.

Featured on the front cover of the high-impact wedding publication is Amanda Aerin, designer, television host and Creative Director, who provides a behind-the-scenes look at her extravagant destination wedding experience in Mexico at Royalton Riviera Cancun An Autograph Collection All Inclusive Resort and Casino, including

how she and her closest family and friends celebrated with Sunwing.

Rich with inspiration, wedding planning tips and informative articles, the magazine provides a wealth of thoughtful content, including:

• Breathtaking destinations and resorts where couples can say “I do”

• In-depth interviews with industry pros, including Sunwing Weddings’ expert consultants

• Wedding-week swimwear picks with leading Canadian retail brand la Vie en Rose

• Style advice and Q&A with Smash + Tess Founder, Principal and CEO, Ashley Freeborn

• Destination wedding trends, including lighting and decor, wedding favours, beat-the-heat bridal hairstyles and more

• Eco-friendly ideas for a green destination wedding

• VIP bachelor and bachelorette party ideas

• Tales of a destination wedding photographer

• Real Weddings features with past Sunwing couples

When booking a wedding with Sunwing, couples are given access

to a team of expert destination wedding consultants at top-rated resorts across Mexico, Central America and the Caribbean. A variety of wedding planning packages are available, not to mention award-winning inflight service onboard Sunwing Airlines, complete with the ‘Wedding Couple Attire Care Program’ that provides dedicated overhead storage reserved exclusively for the wedding couple’s dresses, suits and more.

To read the 10th anniversary edition of Wedding Vacations by Sunwing, click here.

TravelBrands launches new Access+ with thousands of prizes

TORONTO — TravelBrands has announced the launch of its brand new and improved all-in-one travel platform: Access+.

The revamped and enhanced platform is now available coast to coast for Canadian travel advisors.

“We are very excited to have launched our new and improved travel reservations platform, Access+,” says Nathalie Tanious, COO, TravelBrands. “We named it Access+ because travel agents will be able to do everything they already love, plus so much more! All enhancements were carefully thought out and developed in collaboration with our partners to get their feedback on what would make their life easier. Our main goal is always to help travel agents meet Canadian travellers’ needs quickly and efficiently.”

The new advancements include:

• An improved hotel search widget

• Dynamic fly & drive packages

• Dynamic cancellation penalties

• Loyalty Rewards points in the booking flow

• Capability to book river cruises online

Tanious says the user dashboard, MyBookings, has also been redesigned to help travel agents work more efficiently, adding new features like sales graphs.

To celebrate the launch of Access+, TravelBrands is giving away thousands of prizes, including Loyalty Rewards points, TravelBrands Future Travel Vouchers, and a cruise for two.

For each new booking made on the new platform Feb. 13-26, 2023, travel agents will receive one game play to scratch and win plus a chance to win 100,000 Loyalty Rewards points.

Travel agents can still log into Access until Feb. 28, 2023. For more details on Access+ or to try it out, visit www.travelbrandsaccess.com.

Sandals Royal Caribbean hosts sales team meetings for Air Canada and Air Canada Vacations

MONTEGO BAY — It was a meeting to remember for both Air Canada and Air Canada Vacations, which recently hosted their respective sales meetings in Jamaica.

Taking place at Sandals Royal Caribbean in Montego Bay, the meetings marked the first time since 2020 that the entire sales teams for both companies have come together for in-person strategy and planning sessions.

Said Maureen Barnes-Smith, Vice

President, Sales & Marketing, Unique Vacations Canada (affiliate of worldwide representatives of Sandals Resorts and Beaches Resorts): “The chance to host the full complement of sales teams from both Air Canada and Air Canada Vacations at Sandals was something that I simply could not pass up. I’m confident that our partnership has become even stronger following these extremely productive meetings in Jamaica.”

The Air Canada sales team held their meeting from Jan. 20-23, which was hosted by Lorna Richards, National Training Manager, Unique Vacations Canada. As a relatively new sales team, it marked the first visit to Jamaica for many in the group. During their visit, they participated in Sandals presentations, toured the flagship Sandals Montego Bay and conducted their own internal meetings.

The complete Air Canada Vacations sales team, led by Ana Paula De Souza, Director of Sales, convened at the resort from Jan. 29-Feb. 1. Hosted by Barnes-Smith, the group, including all Outside and Inside Sales team members, conducted comprehensive tours of Sandals resorts in Montego Bay and participated in a motivational presentation by Gary C. Sadler, Executive Vice President, Sales & Industry Relations, Unique Vacations Inc.

Both teams made significant contributions to The Sandals Foundation during their visits. The Air Canada team donated much-needed items that will go towards helping teenage mothers on the island, while the Air Canada Vacations team made generous donations through the Pack for a Purpose program.

AIR CANADA'S SALES TEAM MAKES A DONATION TO THE SANDALS FOUNDATION

www.travelweeklearningcentre.com

Colombia Specialist Program

Available in English in French

Newly launched on Travelweek’s Learning Centre is the Colombia Specialist Program, available in English and French. The course offers an opportunity for travel agents to learn about Colombia, the “most welcoming destination on earth.” A diverse South American country, Colombia features many regions to suit a wide range of travellers, including mountain ranges, vast plains, lush rainforests, and world-famous beaches.

Tokyo Tourism eLearning program

Prize: agents who complete all 6 themes by February 28th will be entered to win an air ticket to Japan courtesy of Air Canada. Each month, two agents who completed one or more of the 6 themes will receive a package containing goods from Tokyo.

Broken down in to six themes, The Tokyo Tourism eLearning Program has been created to provide tips, insights, essential information to travel agents regarding travel to Tokyo. Each theme will walk you through the best way to travel and will sum up with a 5 question quiz to test your knowledge!

THE PALM BEACHES eLEARNING PROGRAM

Prize: Complete the course to win one of 3 x $100 Amazon gift cards

The Palm Beaches eLearning Program

Welcome to The Palm Beaches, America’s First Resort Destination®! This course will provide the essential information needed to inspire your clients and better understand the 39 cities and municipalities of this South Florida hotspot that are easy to reach and hard to resist.