Shopmo shuttle nov 2015

Raising standards

ShopMo Shuttle ISSUE 4 - NOVEMBER 2015

ShopMo Shuttle Nov 2015.indd 1

29/10/2015 09:42

www.shopmobilityuk.org

01933 229644

DONNA’S DIARY

Looking back on year one…

Welcome to your fourth ShopMo Shuttle. As we enter the last quarter of the year the weather is turning and it’s time to switch the heating on even if we try to keep it low in these early winter months.

It’s time to look back on our first year looking after the NFSUK and what a year! I know many of you perhaps will be unaware of what we have been up to over the last 12 months but let me give you some of the highlights.

sell to help cover your Subs Fee and we’ve been working with ICB to ensure this years insurance offer is clearer and more tailored, which we hope will save you more money you can read more from ICB on pg 6. There are some other things in the pipeline that are very exciting but still in their infancy as soon as I can I will fill you in.

I have created a brand new database with all your details having found the “ This quarter I’m old one fairly confusing. This was a This quarter I’m looking forward to looking forward to major undertaking with wrong emails, hearing from you on what you’re up to addresses, phone numbers and contact this Christmas in your shops, don’t forget hearing from you on names, this is something that has been to take pictures and send your stories in I what you’re up to this on going. I created a brand new website love reading them and I know other Shops that is up to date and easier to navigate enjoy finding out what you’re up to. I’m Christmas in your than the old one. You can login to this also thrilled to have so far confirmed five shops ” site and edit you own listings to display attendees from the NFSUK for the awards your opening times and photos etc. dinner. If you are interested in joining us Donna Eade Two surveys were created to see what then send an email to shopmobility@bhta. you wanted from us and to see what com and I’ll send you the booking form, the true facts and figures were for the tickets are £72 plus VAT. NFSUK. We helped Lewisham fight their funding loss with press I hope you all have a very successful Christmas period both releases, letters and emails to MP’s and councillors. We are in your shops and with your families. Thank you all for your pleased to announce Lewisham have secured help to re-open, support this year I have personally really appreciated your help read more on that in the New Year issue. Ray and I have been and input over the last 12months. out and about visiting various Shops and groups including, Have a great Quarter Devon, Wessex, The Midlands; I’m hoping to get up to the North West in November too. Read more on my recent visits on page 5.

We are in process of researching for a printed directory of schemes to be included in a customer facing printed version of an annual ShopMo Shuttle, which will be a retail item for you to

NFSUK 2-4 Meadow Close, Wellingborough, Northamptonshire NN8 4BH. Tel: 01933 229644 Cover photo: Littlehampton shopmobility

Contents ICB slips and falls................. 3

Issuu links for the ShopMo Shuttle Don’t forget you can view all the past ShopMo Shuttle issuus on the links below. The links are also available on the members’ area of our website at www.nfsuk.org.

Issue 3 http://issuu.com/typestartltd/docs/shopmo_shuttle_july_2015

Member news...................... 4

Issue 2 http://issuu.com/typestartltd/docs/shopmobility_may_2015/1

Why use a BHTA member.... 7

Issue 1 http://issuu.com/typestartltd/docs/shopmobility_bulletin_feb/1

BHTA member directory....... 8

Join our Facebook group and start a conversation with your fellow Shopmobility members at: ww.facebook.com/groups/nfsuk

2 ShopMo Shuttle Nov 2015.indd 2

29/10/2015 09:42

01933 229644

www.shopmobilityuk.org

Slip and Fall Prevention Tips From the NFSUK’s preferred insurer ICB Group Learn to practise slip and fall safety using good housekeeping and prevention techniques.

not change directions too sharply.

A caretaker was scrubbing the break room floor with water and a cleaning agent. An observant worker realised that employees would soon be coming to the break room for lunch. This person then took the proper action to avert a potentially dangerous situation by setting up a wet floor to alert employees when they entered the room.

Beware of tripping hazards. Rubbish, unused materials or any object left in aisles designed for pedestrian traffic invites falls.

Extension cables, tools, trolleys, extra stock and other items should be removed or properly barricaded off. If equipment, supplies or products are left in walkways, report it. Let the proper personnel remove it. And keep passageways clean of debris by using rubbish and recycling bins.

Do Your Safety Part

Practise Prevention

An unguarded wet floor is only one of the many causes of work-related injuries every year. It is important to recognise unsafe conditions that could lead to slips and falls and do what you can to prevent them.

There are various ways to suffer slips and falls while working. You can slip and lose your balance, you can trip over objects left improperly in your walkway or you can simply fall from a height to the ground. To avoid slips and falls, be on the lookout for foreign substances on the floor. Watch for:

“

Walk in designated walking areas. Shortcuts through machine or storage areas invite accidents. Concentrate on where you are going – horseplay and inattention leaves you vulnerable to unsafe conditions. Hold on to handrails when using stairs or ramps. They are there to protect you should a fall occur. …horseplay and If you’re carrying a heavy load that hampers your ability to properly ascend inattention leaves you or descend stairs, use the lift or find vulnerable to unsafe help.

conditions. ”

• Deposits of water • Food • Grease or oil • Soap • Product spills Even small quantities of these foreign substances are enough to make you fall.

Good Housekeeping Counts When entering a building from the outdoors, or from debris or storage areas, clean your footwear thoroughly. Snowy and rainy weather requires a doormat at each entrance to allow for complete wiping of shoes. Avoid running, walk safely and do

The worst falls are from heights and can result in serious injury or death. Learn and practise ladder safety. For example, when climbing, use a ladder of proper length that is in good condition. Keep it placed on a firm surface. Do not climb a ladder placed on machinery, crates, supplies or boxes. Keep the ladder’s base 30 centimetres away from the wall for every 120 centimetres of height. Don’t over-reach. Always have control of your balance when working from a ladder. Never climb a ladder with your hands full.

Slips and falls occur every day. The extent of injuries and their recurrence can be minimised through proper safety knowledge, good housekeeping and practising prevention.

3 ShopMo Shuttle Nov 2015.indd 3

29/10/2015 09:43

www.shopmobilityuk.org

01933 229644

membersnews

Stockport borrows a town crier and a scooter!

This year’s Stockport Carnival on 25th July was led by the town crier… of Stafford – on a Shopmobility scooter!

Stockport does not have a town crier at present and standin Peter Taunton did not think he could manage the two-plus miles of the parade route so Shopmobility Stockport was pleased to be the supplier of mobility to the procession leader.

The theme this year was the Wild West and the Shopmobility entry won best fancy dress.

Shopmobility employee Ryan Perkins customised two scooters and a power chair to make them look like something from the 19th century and directors Stephanie Ormerod, Sam Smith and Sabena Khan lifted three trophies.

Shopmobility Stockport enter the carnival every year to raise the charity’s profile and bring a smile to people’s faces.

Also in Stockport the mayor and mayoress of Stockport passed their scooter driving test and were conducted on a tour of the shopping centre by Shopmobility Stockport vice-chair Stephanie Ormerod and trustee Liz Barrow.

and experience the town centre from a disabled person’s point of view.

At the end the mayor Councillor Andy Verdeille and mayoress Cleo Cundall were asked to sum up the experience in one word – they both said, ‘Invisible’!

Said vice-chair Stephanie, ‘We took them round to show them the pitfalls and difficulties of going on a scooter.’

This is a now annual event at which the borough’s first citizen is invited to undergo training in the safe use of a mobility scooter

4 ShopMo Shuttle Nov 2015.indd 4

29/10/2015 09:43

01933 229644

www.shopmobilityuk.org

Tip the scales Raising awareness of your scheme in your local town centre is a great idea. Not only to gain local support but also to raise awareness for who and what shopmobility is. Basingstoke Shopmobility had a great day in their town centre doing just this and managed to raise funds for the shop at the same time.

‘Last weekend we had a promotional & fundraising day in the shopping centre. We wanted to talk to people and collect money but wanted to do something different. I came up with the idea of a large logo on the ground for people to put their money on and a large set of balance scales with a wheelchair on one end and a bucket on the other. It worked! We spoke to loads of people giving out nearly 1000 leaflets and collected nearly £400 too.’

Anne, Basingstoke As we move into a time where there is an increased need for shopmobilities to charge users these types of fundraising and awareness building exercises are crucial to helping support shops and keeping fees low. Well done to Anne and her team on thinking outside the box. I’m sure a Wheelchair on a big balance scale certainly had questions being asked.

If you have hosted a fundraising event this year that you’ve not

shared then send in a picture and a 300 word write up, we’d love to share it with everyone. Email shopmobility@bhta.com and put ShopMo Shuttle story in the subject header. And if you like the look of what Basingstoke did, why not have a go and see if you can raise £400 or more for your shop.

NFSUK out and about I have now visited 6 shopmobilities and met with 7 shopmobility’s staff. I have really enjoyed getting out of the office and meeting with you face to face. It has been a great opportunity for me to see how diverse the federation is and also for you to discuss with me your needs and wants. In September I got down to see Claire at High Wycombe and also Theresa and Maria from Aylesbury and this month I was able to meet with John from Peterborough.

Three very different shops, one based in a shopping centre with huge windows that pour in with natural light, one in the bottom of a multi-storey car park which doesn’t get as much natural light but has plenty of space which is well utilised for its purpose and the one that kicked it all off based at the very top of an 11 floor multi-storey carpark this one has the least space of all but they use the space well and it serves it’s purpose.

Now regardless of the building to which they are housed there is one common thread among them all which shines through brighter than any natural light and that is the passion they all have for the job they do. I truly admire each one of you, I hear it on the phone and I’ve seen it in person, you each do what you do because of your care and compassion for your clients. This makes you all great at something which is dying out rapidly these days and that’s customer service.

For those of you who entered the Tom Hillier award I’ve also seen the other side of that service from the glowing nominations from you clients. You should all be very proud of the level of service you provide for you community, I for one am very proud that I get to play a small part in it all. I’m looking forward to meeting with more of you before the end of the year and hopefully I’ll see even more of you next year too.

5 ShopMo Shuttle Nov 2015.indd 5

29/10/2015 09:43

www.shopmobilityuk.org

01933 229644

membersnews

ICB saving you money ICB our preferred insurance provider has been saving our members money on their premiums this year. On top of the money savings, Christian has been visiting some shops and checking what savings he can offer and also checking the cover you currently have. Finding that some shops are paying premiums for things that are irrelevant to the types of business

ICB saved us £2000

ICB saved us £351

you run. So if you would like to either meet with Christian or just get a quote on your next years insurance premium then do give him a call or drop him an email on the details below. Check out a few of the savings members have made already.

Christian Kaye Tel: 020 8290 6900 Email: Christian.Kaye@icbgroupuk.com

ICB saved us £1463

ICB saved us £1237

ICB saved us £351 £££££s

Pit Stop at Littlehampton Littlehampton Shopmobility is housed in the Bradbury Centre. It comprises a small shop, an office and a workshop.

The workshop over the years was under utilised. To bring it back into use and to widen the scope of our services, we introduced the Pit Stop valeting service to serve those who have their own mobility scooters. General maintenance and a thorough clean costs just £5 plus any replacement parts that the scooter may require. Checks include tyre pressure, replacement bulbs and any general checks that anyone could carry out at home but for whatever reason they cannot manage this for themselves.

To have a scooter running about the town that is clean and well maintained passes a good impression to the public but also makes the client feel good.

The scooters are generally those that have expired warranties and are more than a couple of years old. Our workshop is manned by two volunteers Paul and Bob who both have previously worked in the engineering industry.

Full servicing is carried out elsewhere by fully qualified technicians.

Started just over a year ago, despite having had a slow start it is still establishing itself, the new service now includes cleaning and adjustments to wheelchairs. For clients that require very small adjustments to a rollator or wheelchair we continue to offer this service free of charge.

Located just off the town centre our services are a bonus for clients who just want to pop in, seek advice or just in need of a Pit Stop.

6 ShopMo Shuttle Nov 2015.indd 6

29/10/2015 09:43

01933 229644

www.shopmobilityuk.org

Why should you be using a BHTA member?

✓

The BHTA is the oldest and largest trade association representing the healthcare and assistive technology industry.

BHTA’s members – almost 500 companies employing over 17,000 people – make or sell healthcare and assistive technology products that help people live more independently.

Services provided by members range from assessments for the right mobility vehicle to dispensing of prescriptions for stoma and continence products.

The BHTA’s code of code of practice is the only one in the sector accredited by the Chartered Trading Standards Institute (CTSI). The code guarantees members’ commitment to high levels of customer care that go above and beyond their legal obligations giving customers confidence. When you are working with a client to maintain independence, you want to know the products and services they’re using are right for them.

BHTA members follow strict guidelines on customer care and won’t sell anything that doesn’t meet customer needs. Like thousands of healthcare professionals they work with, BHTA members place training and education at the heart of their businesses, which means that you will be working with some of the very best specialists around.

Together you and the BHTA retailers both agree to adhere to the Code of Practice (CoP) and therefore both agree to follow the strict guidelines outlined in the CoP. So by using the BHTA approved retailers to service and supply your fleets you’ll be strengthening the power of that code. You will be offering your clients a consistent high standard of customer care that starts long before they even sit on a scooter.

On the next page you will see a full directory of retailers that are BHTA member’s listed alphabetically by county. Please do give your local ones a call and see what they can do for you. I’ve highlighted those who have expressed a particular interest in working with shopmobilities or already work with shopmobilities, many of these are willing to travel within 50100 miles beyond there stores so do check your surrounding counties too. As with any purchases of equipment or service it is always good to ring more than one company, you may find your best deal is just a phone call away.

7 ShopMo Shuttle Nov 2015.indd 7

29/10/2015 09:43

www.shopmobilityuk.org

01933 229644

BHTA Retailers Directory Bedfordshire Smart Mobility 32 - 34 Market Hall The Mall Luton Bedfordshire LU1 2TA info@smarttechstore.co.uk 01582 413718 Molten Rock Equipment Limited Unit 2 Rook Tree Farm Hulcote Milton Keynes Bedfordshire MK17 8BW info@moltenrock.co.uk 01908 585 648 Comfort Mattress Ltd T/A Comfort Homecare Unit 5b St. Francis Way Shefford Bedfordshire SG17 5DZ sales@comfortmattress.co.uk 01462 811211

Berkshire Sun Mobility Unit 20, Asda Mall Chalfont Way, Lower Earley Reading Berkshire RG6 5TT info@sunmobility.co.uk 0118 931 4999

Bristol Bristol’s Mobility Centre Ltd 423 Whitehall Road St George Bristol BS5 7BP info@bristolsmobilitycentre.co.uk 0117 951 5558 Mark’s Mobility Services & Repairs Ltd 52 Satchfield Crescent Henbury Bristol BS10 7BG sales@marksmobility.co.uk 0117 915 5253

Access Able Ltd 72 St Johns Lane Bedminster Bristol BS3 5AF sales@access-able.co.uk 0117 980 1820 Care & Mobility (Bath) Ltd Unit 41, Old Mills Trading Estate Paulton Bristol BS39 7SU info@cpm2009.co.uk 01761 417355 Elite Mobility Ltd 19 Broad Street, Staple Hill Bristol BS16 5LN info@elitemobility.co.uk 0117 956 9955 Pearce Bros Mobility 2 Stover Road, Yate, Bristol Avon BS37 5JN info@pearcebrosmobility.co.uk 01454 323147

Buckinghamshire Action Mobility 45 Market Place, Chalfont St Peter Buckinghamshire SL9 9HE chalfont@actionmobility.co.uk 01753 890616 Gerald Simonds Healthcare Limited 9 March Place Gatehouse Way Aylesbury Buckinghamshire HP19 8UA info@gerald-simonds.co.uk 01296 380200

Cambridgeshire Bartram Associates Ltd Unit 50 Lancaster Way Business Park, Ely Cambridgeshire CB6 3NW pa@bartrams.net 01353 665616

The Mobility Aids Centre 88 South Street Stanground Peterborough Cambridgeshire PE2 8EZ enquiries@mobaids.co.uk 01733 342242 Cambridge Mobility Unit 11, South Cambs Business Park, Babraham Road Swaston Cambridgeshire CB2 4JH cammobility@btconnect.com 01223 830084 Orchard Mobility Limited 5 Rookery Place Fenstanton Cambridgeshire PE28 9LZ info@orchardmobility.com 01480 465533

Cheshire Halton Stairlifts Unit 2 St Michaels Close St Michaels Industrial Estate Widnes Cheshire WA8 8TL haltonstairliftsltd@gmail.com 0151 422 0922 UKS Mobility.com 328 Manchester Road West Timperley Altrincham Cheshire WA14 5NH orders@uksmobility.com 0161 969 4011 Enable Mobility (Rowlands Pharmacy) Rivington Road Whitehouse Industrial Estate, Preston Brook Runcorn Cheshire WA7 3DJ sales@enablemobility.co.uk 01928 754 100 The Helpful Hand 6 Chester Road Macclesfield Cheshire SK11 8DG info@thehelpfulhand.co.uk 01625 424438

8 ShopMo Shuttle Nov 2015.indd 8

29/10/2015 09:43

01933 229644

www.shopmobilityuk.org

Cornwall

Devon

Cornwall Mobility Centre Tehidy House, Royal Cornwall Hospital Truro Cornwall TR1 3LJ info@cornwallmobility.co.uk 01872 254920

Cavendish Healthcare Ltd Unit 1, Babbacombe Business Park, Babbacombe Road Torquay Devon TQ1 3UP sales@cavendishhealthcare.co.uk 01803 220378

HSC Mobility Limited Mobility House, Unit 16, Marsh Lane Industrial Park, Hayle Cornwall TR27 5JR info@hsc-mobility.co.uk 01736 755927 Launceston Mobility Centre Ltd Units 1 & 3, Merchants Quay, Pennygillam Industrial Estate Launceston Cornwall PL15 7ED ian@launcestonmobility.co.uk 01566 774030 Tremorvah Industries Unit 8, Threemilestone Ind Estate Truro Cornwall TR4 9LD enquiries.tremorvah@cornwall.gov.uk 01872 324340

Country Durham Carefree Mobility Services Ltd Unit H4, Morton Park Way Darlington County Durham DL1 4PH sales@carefreemobility.com 01325 464500 Tonik Mobility 80 Medomsley Road Consett County Durham DH8 5HS tonikmobility@btconnect.com 01207 500224

Ugo Limited 28 Newton Road Kingskerswell Devon TQ12 5AA sales@bin-to.co.uk 01803 872020 Chris Cheverst Mobility Ltd 79 Exeter Road Exmouth Devon EX8 1QD chris@cheverst.co.uk 01395 200882 PLUSS Merriott House Hennock Road Central Marsh Barton Exeter Devon EX2 8NP employment.bureau@pluss.org.uk 01392 224440

Maple Mobility (D.G.T) Ltd Unit 7, Buckingham Court, Dairy Road, Dukes Park Industrial Estate Chelmsford Essex CM2 6XW dgtservices@btconnect.com 01245 468834 The Scooter Club (UK) Ltd 45-49 Market Square Basildon Essex SS14 1DE aaron@lifestyleandmobility.co.uk 01268 520233 1st Step Mobility Ltd 54-56 Victoria Road Romford Essex RM1 2JH info@1ststepmobility.co.uk 01708 746644

Flintshire Complete Mobility Solutions Unit 26 Central Precinct Brunswick Road, Buckley Flintshire CH7 2EF info@completemobilitysolutions.co.uk 01244 547040

Dorset

Greater London

Active Mobility Vehicles Ltd 117 Radipole Lane, Southill Weymouth, Dorset DT4 9SS info@active-mobility.co.uk 01305 774422

Wheelfreedom Ltd Unit 5, 271 Merton Road London SW18 5JS info@wheelfreedom.com 0845 2581461

Essex

Derbyshire

1st Call Mobility Ltd Baros House, Elizabeth Way, Harlow Essex CM19 5AR info@1stcallmobility.co.uk 01279 425648

The Mobility One Stop Shop Ltd 261 Derby Road Chesterfield Derbyshire S40 2EU mobility1stopshop@btconnect.com 01246 230030

CareCo (UK) Limited Hubert Road Brentwood Essex CM14 4JE sales@careco.co.uk 01277 237 020

Right Choice Mobility 391 Larkshall Road London E4 9EF info@rightchoicemobility.com 0208 527 7487

Gloucestershire Disabled Care & Mobility Ltd Unit 15, Neptune Business Centre, Tewkesbury Road Cheltenham Gloucestershire GL51 9FB info@dcmglos.co.uk 01242 524963

9 ShopMo Shuttle Nov 2015.indd 9

29/10/2015 09:43

www.shopmobilityuk.org Premiere Healthcare Ltd Unit 19, Highfield Business Park, Tewkesbury Road Deerhurst Gloucestershire GL19 4BP office@premiere-healthcare.co.uk 01684 297818 Mobility Corner 10 Market Street, Wotton under Edge Gloucestershire GL12 7AE enquiries@mobilitycorner.co.uk 01453 845295 Fairways Furnishing 35 Market Place Coleford Gloucestershire GL16 8AA fairwaysfurnishing@aol.co.uk 01594 836807 Assured Mobility Unit 13.6, Gloucester Business Park, North Road, Hucclecote Gloucester Gloucestershire GL3 4AA sales@assuredmobilityltd.co.uk 01452 613009

Greater Manchester Mobility Choices Ltd Unit 5, Windmill Trading Estate, Windmill Lane, Denton Manchester Greater Manchester M34 3JN info@mobilitychoices.co.uk 0161 220 9946 The Wheelchair Centre 229 Droylsden Road, Audenshaw Manchester Greater Manchester M34 5ZT invalidaids@btconnect.com 0161 370 2661

Hampshire M & J Mobility Ltd Independent Lifestyle Centre, Old Lyndhurst Road, Cadnam Southampton Hampshire SO40 2NL jenmjmobility@aol.com 02380 811949 Pennington Mobility 10 -12 South Street, Pennington Hampshire SO41 8ED enquiries@penningtonmobility.co.uk 01590 672900

01933 229644 Shepherds (Hospital Equipment ) Ltd 107 High Street Lee on Solent Hampshire PO13 9BU enquiries@solentmobility.co.uk 02392 556 564 All Mobility Limited 25 Wellington Way Waterlooville Hampshire PO7 7ED waterlooville@all-mobility.co.uk 02392 230001 Batricar Mobility Centre Ltd Unit 10A Gore Road Industrial Estate New Milton Hampshire BH25 6SA thescootercentre@aol.com 01425 621211 Equipment For The Physically Challenged (EPC) 43 Alexandra Road Farnborough Hampshire GU14 6BS sales@epc-wheelchairs.co.uk 01252 547939 MG Retail Consulting Ltd The Innovation Centre Basing View Basingstoke Hampshire RG21 4HG info@mgretailconsulting.co.uk 01256 213020 Simplyhealth Independent Living Hambleden House, 3rd Floor Waterloo Court Andover Hampshire SP10 1LQ independentlivingcst@simplyhealth.co.uk 01264 353211

Better Mobility Ltd 12 Henry Wells Square Grovehill Hemel Hempstead Hertfordshire HP2 6BJ mail@bettermobility.co.uk 01442 768782 Get Up And Go Ltd 16 Eastwick Crescent Mill End Rickmansworth Hertfordshire WD3 8YJ aclewley40@sky.com 01923 721272 Hertfordshire Mobility Stevenage Indoor Market St Georges Way Stevenage Hertfordshire SG1 1EP jaynebeahan@hotmail.com 01438 315423 Techmed Services Ltd 1, Bury Grange Farm Ardeley Stevenage Hertfordshire SG2 7AE orders@techmedservices.co.uk 01438 861267 Informed Mobility Ltd First Floor, 68 Watling Street Radlett Hertfordshire WD7 7NP andrew@informedmobility.co.uk 01923 634645 Hertfordshire Action on Disability The Woodside Centre, The Commons Welwyn Garden City Hertfordshire AL7 4DD info@hadnet.org.uk 01707 324 581

Southern Mobility Services Ltd E4, Grafton Way West Ham Industrial Estate Basingstoke Hampshire RG22 6HY info@southernmobilityservices.co.uk 01256 335900

RB Mobility Services Limited Unit 4A Green End Business Park 93A Church Lane Sarrat Hertfordshire WD3 6HH sales@mobility-services.co.uk 01923 710055

Herefordshire

Isle of White

TPG Disableaids Ltd Plough Lane Hereford Herefordshire HR4 0ED enquiries@tpg-disableaids.co.uk 01432 351666

Island Mobility 32 Dodnor Lane Newport Isle of White PO30 5XA info@islandmobility.co.uk 01983 530000

10 ShopMo Shuttle Nov 2015.indd 10

29/10/2015 09:43

01933 229644 Kent Cinque Ports Mobility Ltd Golden Valley Shopping Centre 121 Enbrook Valley Folkestone Kent CT20 3NE info@cinqueportsmobilityltd.com 01303 850760 Kent Mobility Ltd Unit One Bridge Farm Upper Haysden Lane Tonbridge Kent TN11 8AA sales@kentmobility.co.uk 01732 770251 Safe Hands Mobility Ltd Compass House 347-349 Cheriton Road, Folkestone Kent CT19 4BP folkestone@shmobility.co.uk 01303 274574 Euro Medical Products Ltd Unit 6, Gladepoint Gleaming Wood Drive Lordswood Chatham Kent ME5 8RF accounts@euromobility.co.uk 01634 669759 Tunbridge Wells Mobility 94 London Road Tunbridge Wells Kent TN4 0PP twshopmobility@btconnect.com 01892 518777

Lanarkshire Mobility Solutions Glasgow 75, Hawthorn Street Glasgow Lanarkshire G22 6LJ info@mobilitysolutions.co.uk 0141 336 1111

Lancashire Betterlife Healthcare Ltd Unit D Matrix Park Western Avenue Buckshaw Village Chorley Lancashire PR7 7NB info@betterlifehealthcare.com 01772 459 944

www.shopmobilityuk.org Brighter Future Workshop Ltd 20 Greenhey Place Skelmersdale Lancashire WN8 9SA sales@bfworkshop.com 01695 724361 LLG Wheelchairs Limited Parsonage Garage Kirkhall Lane Leigh Lancashire WN7 5RP sales@llgwheelchairs.co.uk 01942 606668 Local Mobility UK Ltd Unit 3, Commonwealth Close Leigh Lancashire WN7 3BD info@localmobility.co.uk 0800 012 4257 Endynamics Limited Bolton Enterprise Centre, Y7.1, Washington Street Bolton Lancashire BL3 5EY mail@endynamics.co.uk 0333 444 1034 Ability Superstore Lomeshaye Business Park Turner Road Nelson Lancashire BB9 7DR heretohelp@abilitysuperstore.com 0161 8500 884 Choice Mobility Ltd 104 King Street Blackburn Lancashire BB2 2DT info@choicemobility.co.uk 01254 680808

Leicestershire Besure Mobility 4 Waterloo Crescen Countesthorpe Leicester Leicestershire LE8 5SU info@besuremobility.co.uk 0116 3408240 National Mobility Hire Limited Unit 7, Swannington Road Cottage Lane Industrial Estate Broughton Astley Leicestershire LE9 6TU info@nationalmobilityhire.com 01455 284100

Merseyside Aides To Living Ltd 99 Warrington Road, Prescot Merseyside L34 5ST enquiries@aidestoliving.co.uk 0151 426 1239 Bell Mobility NW Ltd 74 King Street, Wallasey Wirral Merseyside CH44 8AN info@bellmobilityltd.co.uk 0151 6389818 MB’s Discount Wheelchairs & Scooters Ltd. 163 Eastbank Street, Southport Merseyside PR8 6TH info@mbees.co.uk 01744 637809 Ross Care Centres Units 9-13, Westfield Road Wallasey Merseyside CH44 7HX ellesmere.port@rosscare.co.uk 0151 653 6000

Middlesex Kudos Mobility Group Ltd Pod Business Centre House Harris Way Sunbury on Thames Middlesex TW16 7EW accounts@kudosmobilitygroup.co.uk 0203 3265 841 Additional Aids Mobility Ltd 80 High Street Witton, near Twickenham Middlesex TW2 7LS aamobility@btconnect.com 020 8755 0022 Adaptation Station Ltd Unit 2c Gazelle Buildings, Wallingford Road Uxbridge Middlesex UB8 2RW sales@adaptationstation.co.uk 01895 520 361 Fortuna Mobility 3-4 Northgate Business Centre Enfield Middlesex EN1 1TG info@fortunamobility.com 020 8344 4820

11 ShopMo Shuttle Nov 2015.indd 11

29/10/2015 09:43

www.shopmobilityuk.org Norfolk King’s Lynn Mobility Centre Ltd 30-38 Blackfriars Street Kings Lynn Norfolk PE30 1NN info@kingslynnmobility.com 01553 768751 Collins Care Ltd 2 Sprowston Road Norwich Norfolk NR3 4QN mail@collinscare.co.uk 01603 483883

Northamptonshire MT Mobility Limited K7 Weston Favell Shopping Centre, Northampton Northamptonshire NN3 8JZ info@morethanmobility.com 0800 046 3949 Shire Mobility Ltd Unit 304 & 305 K2 Business Centre Heathfield Way, Dallington Northampton Northamptonshire NN5 7QP info@shiremobility.co.uk 01604 750632

Nottinghamshire B&B Mobility Specialists 24/26 Station Road Sandiacre Nottingham Nottinghamshire NG10 5BG info@bandbmobility.com 0115 939 3993

Oxfordshire Ability Matters Group Ltd Suite A, Windrush Court Blacklands Way Abingdon Business Park Abingdon Oxfordshire OX14 1SY info@abilitymatters.com 01235 552828 Recare Ltd 2 Shipton Road, Woodstock Oxfordshire OX20 1LL richard@recare.co.uk 01993 811 891

01933 229644 True Mobility Limited 2 Market Place Didcot Oxfordshire OX11 7LE admin@truemobility.co.uk 01235 519777

Somerset Independent Living SW Ltd 8 Park Street, Minehead Somerset TA24 5NQ 01643 709000 Mendip Mobility 146 High Street, Street Somerset BA16 0ER mendipmobility@btconnect.com 01458 448355 C N Unwin Ltd Unwin House, The Horseshoe Coat Road, Martock Somerset TA12 6EY sales@unwin-safety.co.uk 01935 827 740 Regency Care and Mobility 10 Falklands Square Crewkerne Somerset TA18 7JS regencycareandmobility@btconnect.com 01460 271172

Staffordshire Five Towns Care Centre Limited Unit 5, Bradwell Works Davenport Street, Longport Stoke on Trent Staffordshire ST6 4LL enquiries@fivetownscarecentre.com 01782 816 366

Suffolk TGA Electric Leisure Ltd Woodhall Business Park, Sudbury Suffolk CO10 1WH sales@tgamobility.co.uk 01787 882244 Veronica Downing Associates Ltd Bridge Farm, Haleworth Road, Chediston Halesworth Suffolk IP19 0AE veronica@veronicadowning.co.uk 01986 875435

Ashdown Mobility Suffolk Ltd 23 Risbygate Street, Bury St Edmonds Suffolk IP33 3AA ashdown-mobility@btconnect.com 01284 717169 Technical Mobility Support Ltd Bury St Edmunds Garden Centre, Rougham Road Bury St Edmunds Suffolk IP33 2RN ask@tmsmobility.co.uk 01284 700 768

Surrey Mobility for You Ltd 194 Thorpe Lea Road Egham Surrey TW20 8HA sales@mobilityforyou.co.uk 01784 451258 F. Donald Forbes & Co Ltd 7 Wells Place Gatton Park Business Centre Redhill Surrey RH1 3DR rent@forbes-rentals.co.uk 01737 647784

Sussex AJ Mobility Ltd T/A AJM Healthcare 17 North Crescent Diplocks Way Hailsham East Sussex BN27 3JF info@ajmhealthcare.org 01323 847250 Wings Mobility Ltd Unit F2 Sussex Manor Business Park Gatwick Road, Crawley WestSussex RH10 9NH info@wingsmobility.com 01293 322843

Tyne and Wear Bewick Mobility Ltd Unit 1 Chainbridge Road Blaydon Tyne and Wear NE21 5AB info@bewickmobility.co.uk 0191 4140240

12 ShopMo Shuttle Nov 2015.indd 12

29/10/2015 09:43

01933 229644 AMA Solutions T/A Mobility North 22d Oak Road, North Shields TyneandWear NE29 8SF info@mobilitynorth.com 0191 257 9653 Altonaids Mobility Ltd 15 Hadrian Court, Queensway South, Team Valley Trading Estate Gateshead Tyne and Wear NE11 0XW sales@altonaids.co.uk 0191 491 5840

Warwickshire Active Mobility Ltd Midland House, Avon Retail Park Wharf Road Stratford upon Avon Warwickshire CV37 0AD info@activemob.co.uk 01789 298 182 Mobility & Lifestyle 7-9 New Century Way Nuneaton Warwickshire CV11 5NE richard@mobilityandlifestyle.co.uk 0116 214 8321 WHATcare Solutions Ltd 10 Regent Place, Rugby Warwickshire CV21 2PN info@what.care 0208 498 7950 Multicare Santis House, Curriers Close, Canley Coventry Warwickshire CV4 8AW sales@multicare.co 0800 298 6000 Wenman Healthcare Ltd Debden Farm, Barford Hill Barford Nr Warwick Warwickshire CV35 8DA wenmanhealthcare@btconnect.com 01926 624432

www.shopmobilityuk.org Capitol Mobility Services Ltd Unit 1, Meadwood Industrial Estate, Bath Street Bilston WestMidlands WV14 0ST capitolbilston@onebillinternet.co.uk 01902 409929 Easy Living Retail Walsall Ltd 3 Shaw Street Walsall WestMidlands WS2 8HE walsall@easylivingmobility.co.uk 01922 633065 Healthcare (Midlands) Ltd Unit 21 Stirchley House, Reddicap Trading Estate Sutton Coldfield WestMidlands B75 7BU info@healthcaremidlands.co.uk 0121 3697860 Ideas In Action (Midlands) Ltd Unit 4, Leviss Trading Estate, Old Station Road, Stechford Birmingham WestMidlands B33 9AE ideasinaction3@msn.com 0121 783 6363 Realcare 270 Church Road Sheldon Birmingham WestMidlands B26 3YH realcare@capitolmobility.com 0121 742 4566

Wiltshire Mobility Works Ltd Units 13-15, The Brunel Centre, Cory Way, West Wilts Trading Estate Westbury Wiltshire BA13 4QT mobilityworksuk@yahoo.co.uk 01373 825 282

Worcestershire Indy Limited Stewart House, Unit 7F Enterprise Way, Vale Park Eversham Worcestershire WR11 1GS info@my-indy.co.uk 01386 443857 Countrywide Mobility Services Ltd Unit 5, Lowesmoor Wharf Lowesmoor, Worcester Worcestershire WR1 2RS info@countrywide-mobility.co.uk 01905 29950

E.Yorkshire Cyclone Technologies Limited Orchard House Sunk Island Road, Ottringham Hull East Yorkshire HU12 0DX info@cyclonemobility.com 01964 623 881

N.Yorkshire O’Brien Mobility 1 Stonehouse Street, Linthorpe Middlesbrough, Teesside North Yorkshire TS5 6HR enquiries@obrienmobility.co.uk 01642 812778 Click Care Solutions Ltd Healthcare House Snaygill Industrial Estate, Keighley Road, Skipton NorthYorkshire BD23 2QR info@clickcaresolutions.com 01756 706 022

S.Yorkshire

West Midlands

Raise Lift Services Ltd 2, Warwick Cresent Melksham Wiltshire SN12 6AA raiseliftservices@live.co.uk 01225 344347

Clark & Partners Ltd 1 Orgreave Way, Handsworth Sheffield SouthYorkshire S13 9LS info@clarkandpartners.co.uk 0114 229 3399

Mobility Assistance 215 Streetly Road, Erdington, Birmingham West Midlands B23 7AH mobilityassistance@mail.com 0121 605 1041

Gel Ovations Europe Ltd 2 Stover Road, Yate Bristol Wiltshire BS37 5JN info@gelovationseurope.com 01454 285071

Wicker Mobility Shop 61-67 Wicker Sheffield SouthYorkshire S3 8HT mobility@wicker.co.uk 0114 272 3729

13 ShopMo Shuttle Nov 2015.indd 13

29/10/2015 09:43

www.shopmobilityuk.org Mobility Services (Doncaster) Ltd 24 Cadeby Road, Sprotbrough Doncaster SouthYorkshire DN5 7SD mobilityservices@hotmail.co.uk 01302 311119

W.Yorkshire Howden Hall Mobility Prospect House, South Street Keighley West Yorkshire BD21 1AH howdenhallmobility@fsmail.net 01535 611776 Dreamwell Limited Park House, Clayton Wood Close Leeds West Yorkshire LS16 6QE enquiries@dreamwell.co.uk 0113 230 5680

01933 229644 Alba (Mobility) Services Ltd Alba House, 18 Hunter Place Falkirk Scotland FK2 8QS info@albamobility.co.uk 01324 554699

Abergele Mobility Rhuddlan Road, Abergele Conwy Wales LL22 7HF info@abergele-mobility.co.uk 01745 827990

Albion Mobility Ltd Unit 3, Block 1, Cooperage Way Cooperage Way Business Village Alloa Clackmannanshire Scotland FK10 3LP sales@albionmobility.co.uk 01259 272167

Byw Bywyd (Living Life) Cyf Dinas, Caernarfon Gwynedd LL54 7YN post@byw-bywyd.co.uk 01286 830101

Allardyce Healthcare Ltd Unit 12, Tom Johnston Road, West Pitkerro Industrial Estate Dundee Scotland DD4 8XD sales@allardycehealthcare.co.uk 01382 773600

Monarch Mobility Ltd Boothtown Road Halifax West Yorkshire HX3 6UB info@monarchmobility.com 01422 323888

Med-Ecosse Ltd Units 13-16, 32 Dryden Road, Bilston Glen Industrial Estate, Loanhead Edinburgh Scotland EH20 9LZ medeco67@aol.com 0131 440 4225

Ireland

Hopper Products Ltd 10 India Street Edinburgh Midlothian EH3 6EZ office@thehopper.co.uk 0131 225 8715

Disability Needs Limited 1 York Road Belfast County Down BT15 3GW sales@disabilityneeds.com 02890 745 333

Scotland Here To Help Mobility Company Ltd 8 Tircarra Place, Broughty Ferry Dundee Scotland DD5 2QE enquiries@heretohelpmobility.com 01382 526749 Mobility Scotland Ltd Unit 1, Old Mill Park, Kirkintilloch Glasgow Scotland G66 1SL info@mobilityscotlandltd.co.uk 0141 775 0396 Queenspark Mobility 594 Pollockshaws Road, Glasgow Scotland G41 2PF info@queensparkmobility.com 0141 423 1318

Direct Healthcare Services Ltd Unit 8 Withey Court Western Industrial Estate Caerphilly Wales CF83 1BQ sales@direct-healthcare.org.uk 0845 459 9831 Cymru Healthcare Supplies Unit 6, Triangle Business Park, Merthyr Tydfil Mid-Glamorgan CF48 4TQ info@cymruhealthcare.co.uk 01685 350802

Fast Aid Products Ltd 24/3 Dryden Road, Bilston Glen Industrial Estate, Loanhead Midlothian EH20 9HX sales@fastaidproducts.com 0131 440 3929

Wales Cantre Mobility Sgwar Alban, Aberaeron Ceredigion Wales SA46 0AQ info@comptoncymru.com 01545 571390 Mobility Products 4U 9 Lloyd Street Llandudno Wales LL30 2UU office@mobilityproducts4u.org 01492 548102

14 ShopMo Shuttle Nov 2015.indd 14

29/10/2015 09:43

01933 229644

www.shopmobilityuk.org

Section Chairs 2015 The BHTA is the largest trade body in the healthcare field in Britain representing nearly 500 companies, small, medium and large, organised in one or more of 14 sections covering most sectors of the industry.

This unique sectional structure provides a platform for all companies to have an effective voice within BHTA and, through the Association, to influence the development of healthcare policies in the UK. The sections and the Section Chairs are: AAC David Morgan Meandi Business Services Ltd Tel: 07860 438372

Hearing Care Clare Kewney Age UK Hearing Aids Tel: 0800 524 4708

Prosthetics Mark Davies Steeper Tel: 0113 2704841

Beds and Support Surfaces Leyton Stevens Invacare Ltd Tel: 01656 776200

Independent Living Products & Services Andrew Stevenson Nottingham Rehab Supplies Tel: 0845 121 8111

Stairlifts and Access Lee Farrington Dolphin Stairlifts Ltd (Midlands) 0121 525 8925

Childrens’ Equipment Holly Jenkins Jenx Limited Tel: 0114 285 3376 Dispensing Appliance Contractors Kevin Hodges Kevin Hodges Consulting Tel: 07711 627419 FAME Robert Froomberg Safety First Aid Group 0208 4573777

Mobility Group Jeanette Warner Better Mobility Ltd Tel: 01442 768 782 Orthotics Colin Hurley Colin Hurley Business Development Consultant Tel: 07921 917100

Chairman Mike Lord tel 020 7702 2141

Stoma and Continence Products Philip Salt Salts Healthcare Ltd Tel: 0121 333 2000 Telehealthcare Current vacancy

Pressure Care, Seating and Positioning Debbie Williams Invacare Ltd Tel: 01656 776200

who’swho

Tracy Lloyd Director General

Ray Hodgkinson MBE Director of Public Affairs

Sarah Lepak Director of Governance & Policy Development

Lord Rennard Director of Communications

Sally Edginton Research & Committee Support Officer

Nadim Anwar Operations Manager

Nigel Woods Training and Events Co-ordinator

Greg Askew Sales and Relationship Manager

Susan Burberry Accounts Administrator

Karim Uddin Membership Co-ordinator

Donna Eade Shopmobility Co-ordinator

Philip Woodward Accreditation and Professional Development Manager

15 ShopMo Shuttle Nov 2015.indd 15

29/10/2015 09:43