THANKFUL & GRATEFUL
CELEBRATING FIVE YEARS with THE Pharmacy
This year marks the 5th anniversary of THE Pharmacy. What started as a dream of Dr. Tippins' to open an independent pharmacy has now developed into a beloved piece of Florence and its outstanding reputation of providing quality healthcare and healthcare services to its residents. Dr. Tippins and his staff come from different medical backgrounds; however, there were two main goals they focus on - the patient and the importance of preventative care, treatment, and improving quality of life. Five years later, they continue to accomplish these goals. "The definition of customer service is the provision of service to customers before, during, and after a purchase. However, at THE Pharmacy, it is much more than this. We have formed relationships with our patients and have grown to love and appreciate 42
VIPMagSC.com
November 2021
them as our own family. During the past five years, it has been an absolute honor to serve the Florence community and beyond!" says Dr. Tippins. Dr. Tippins admits that one of the most rewarding aspects of community pharmacy is constant patient interaction daily. He admits, "I absolutely love people. I love all types of people and discovering new and differing personalities. The reason I decided to explore pharmacy, and specifically community pharmacy, is because of people. Whether I have encouraged patients through singing 'Happy Birthday,' making special deliveries and house calls for desired medications or immunizations, or giving them a hug on just the right occasion, the privilege is mine! I am a better person because of the patients I have inspired." The rest of the staff at THE Pharmacy