City of Melbourne
Visitor Services Stop by Melbourne’s Visitor Services and let our friendly staff and volunteers help you rediscover and unlock the secrets to the city. Melbourne Visitor Hub at Town Hall
Melbourne Greeter Services Melbourne Visitor Hub at Town Hall Bookings are essentials. Phone 03 9656 9558 on weekdays and 03 9658 9942 on weekends or visit the What’s On website for further information.
Melbourne Town Hall Open: Monday – Friday (closed Christmas Day)
Melbourne Visitor Booth Bourke Street Mall Open: Daily (closed Christmas Day and Good Friday)
Fitzroy Gardens Visitor Centre & Cooks’ Cottage Fitzroy Gardens, Wellington Parade Open: Wednesday – Sunday (closed Christmas Day)
Queen Victoria Market Visitor Hub Corner String Bean Alley and Queen Street Open: Friday – Sunday Closed: Good Friday, Melbourne Cup and Christmas Day
City Ambassadors Key locations along Swanston Street Daily (excluding Good Friday and Christmas Day)
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Fitzroy Gardens Visitor Centre
Opening of the Visitor Services may change as a result of COVID-19 restrictions. For details visit whatson.melbourne.vic.gov.au/visitors or call 9658 9658 t 03 9658 9658 e visitor@melbourne.vic.gov.au w whatson.melbourne.vic.gov.au/visitors /whatsonmelb @CityofMelbourne @whatsonmelb @CityofMelb
