Will Bluetooth access control be linked to the basement access and end of trip? Yes, all key readers will have a Bluetooth module installed which means it will work within the whole Parramatta Precinct using the one Mobile Key.
What happens if I don’t have my phone? The physical card is the backup, a temporary card can also be issued by security if required.
Does the HID Mobile Access App need to be open when opening a door? The first time you open a door with your mobile phone, you should open the HID Mobile Access App. After that, the App, based on configuration mode in your phone, will be running in the background and you only need to light up the screen (and enter the PIN if you have set it up this way). Please note: As the device memory fills up (when you open other apps), the device operating system may close down apps that have not been recently used. From time-to-time it may be necessary to restart the HID Mobile Access App.
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