AM_April25_Issuu

TAKING THE LEAD

Niterra UK Ltd outlines how workshops can enhance their operations with NGK ignition coils and leads.

Misfires, rough idling or sluggish performance?

These issues may signal potential ignition lead or coil failure. Or what if those symptoms pointed to problems with fuel injectors, or sensors, or mechanical wear? This diagnostic complexity can lead to unnecessary part replacements and costly repeat visits. A detailed investigation is crucial before replacing components. With Niterra, quality replacement is straightforward, thanks to our trusted NGK range. Understanding the interplay between coils, leads and other ignition components is essential to accurate diagnostics and effective repairs.

PROACTIVITY PAYS

Modern ignition systems are evolving to boost combustion efficiency. Dual spark technology, for example, optimises power delivery and ensures smooth running but places extra strain on ignition coils. Ignition coils and leads are built to

last but operate under extreme conditions and, like tyres, should not be pushed beyond their lifespan. Ignoring early warning signs or delaying replacement can result in complete component failure, increased emissions and damage to other engine parts. Workshops must therefore select replacement components carefully to ensure compatibility and reliability. Durability is key –inferior parts may work initially but degrade faster, leading to recurring faults and frustrated customers.

THE CASE FOR QUALITY

NGK, Niterra’s flagship brand, is synonymous with ignition excellence. Our world-renowned spark plugs depend on equally high-quality ignition coils and leads to provide the essential spark that drives petrol engines. All of NGK’s ignition coils are engineered for optimal fit, excellent vibration resilience and superb shortcircuit protection.

The range includes:

• Distributor Coils

• Block Coils (with dual high-voltage output options)

• Pencil Coils (with single or double spark technology)

• Coil Systems (also known as ‘rails’)

NGK leads deliver dependable performance by conducting high ignition voltage with minimal loss. Designed to resist moisture, heat (up to 220°C) and engine vibration, these leads ensure consistent performance even under demanding conditions. This attention to quality means that workshops can rely on NGK components to reduce rework and keep vehicles running efficiently. Diagnosing ignition issues isn’t always straightforward, but choosing quality replacement parts is. NGK ignition coils and leads provide the durability, performance, and reliability workshops need to keep their customers on the road.

In dustry’s finest keep calm and car ry on

Iwas preparing this issue of Aftermarket for publication shortly before the chancellor’s much anticipated spring statement to parliament and, despite previously ruling out further tax rises, all bets were off as to what she might announce.

Independent garages are among businesses that have been feeling the economic heat for some time now, but many owners and operators have told me that keeping calm and carrying on is the best way ahead.

However, there could be a glimmer of light soon. As I write, the Independent Garage Association was waiting to hear the outcome of its meeting with government policy chiefs, in which industry leaders pressed the case to lift the MOT price cap that has remained frozen for the best part of 15 years.

Getting that cap lifted would not resolve all financial pressures overnight — but it would be a major step forward. You can read more about this in our special Spotlight feature on page 10.

Editor

John Shepherd

john@aftermarket.co.uk

+44 (0) 1732 370 345

Head of Sales

Angela Lyus

angela@aftermarket.co.uk

+44 (0) 7823 736 629

Managing Director

Ryan Fuller ryan.fuller@dfamedia.co.uk

Marketing Manager

Hope Jepson hope.jepson@dfamedia.co.uk

But there is plenty to be optimistic about too. We are part of a vibrant industry that is growing thanks to rapid increases in the use of technology and a highly-skilled, enthusiastic workforce.

Talking of enthusiasm, not many would give up a precious day off to attend a seminar to expand their skills further still, but that was what happened recently at the first Repair Excellence Event, hosted by ALLDATA Europe, and held at the Shaikly Motor Company in Colchester.

You can read more about the event on page 46, but it was great to catch up with the dozens of independent workshop owners and technicians that turned out to take part, despite the early-morning start.

Aftermarket was also delighted to team up with Castrol for an exclusive webinar last month on understanding oil. For those of you who missed it, see page 6 for details of how to watch it again.

Meanwhile, our ongoing campaign to acknowledge and reward the garage industry’s champions continues, as this year’s search to

Production Design

Anthony Wi en

production@aftermarket.co.uk

+44 (0) 7851 612799

Finance Department

accounts@dfamedia.co.uk

+44 (0) 1732 370 340

Contributors

Harald Oosting | Phil Peace

Mike Schlup | Richard Tutt

find the UK’s Top Technician, Top Garage and newly-launched Top Apprentice gathers pace.

If you have not yet entered, don’t be left behind! Turn to page 18 for details of how to enter — and find out which industry-leading organisations are among the latest that have signed up to back the contest.

And if your company is making news, do get in touch and let Aftermarket help share your story and expertise with industry peers.

Enjoy the issue!

John Shepherd Editor

Published by DFA Media Group

192 High Street Tonbridge Kent TN9 1BE

+44 (0)1732 370340 ISSN 2516-9149

EVs ‘driving more aftersales business’ for garages

Independent garages are increasing their share of business for EV services, according to latest figures from UK comparison site BookMyGarage.

Retail bookings via the platform have more than doubled each year for the past two years, with independent garages taking a significant slice of the pie, the platform announced on March 3.

In 2023, private EV motorists made 112% more service bookings via the service and MOT booking site compared to 2022. In 2024, the figure leapt again with an increase in EV bookings of 136%.

While EV bookings remained a small percentage of overall service and MOT bookings made through BookMyGarage, the platform said the surge in numbers over the past two years indicated a rapidly growing market segment in EV aftersales for the independent sector.

EV bookings made up 0.4% of all BookMyGarage bookings in 2022, 0.7% in 2023 and 1.5% in 2024, which the platform said amounted to around a doubling of share year-onyear.

Significantly, of all the active businesses currently live on BookMyGarage, including SecretService (aimed at the franchised network), 14.5% are independent garages which

offer EV servicing facilities.

BookMyGarage CEO Douglas Rotberg (pictured) said: “As used EVs increasingly filter into the used car market, inevitably, more independent garages are meeting the aftersales requirements of these vehicles. Our data shows an increasing proportion of independent garages able and willing to cater for EV owners.

“The growth of EV service bookings for our independent garage partners reflects not just an increase of older EVs on the road — since drivers of older vehicles are more likely to book with an independent — but is illustrative of an expanding niche for independents.”

Rotberg said the trend is expected to strengthen throughout the year.

“The numbers for EV servicing may be modest but they are growing exponentially.”

Aftermarket reported earlier this year that BookMyGarage had generated more than £22 million worth of additional retail work for its independent garage partners over just three months toward the end of 2024.

Understanding Oil – hear from Castrol experts

Aftermarket was delighted to host a free webinar last month, ‘Understanding Oil’, in which Castrol experts David Roberts and Arron Littlewood explored the critical role of engine lubrication and how to choose the right oil.

For another chance to see the webinar, or if you missed it first time around, use the QR code to watch now.

In the webinar, David and Arron explain the key differences between Castrol GTX, Magnatec, and Edge, and you will learn about wet belt deterioration, how using the wrong oil can accelerate wear, and the impact of incorrect oil use on diesel particulate filters.

ATS closures ‘opportunity for independents’, says GSO

ATS Euromaster’s plans to close more than 80 UK branches, putting hundreds of jobs at risk, presents new opportunities for growth, according to Garages Services Online.

GSO said while closures pose a significant challenge for employees, they also create openings for independent workshops to attract new customers seeking reliable, high-quality service.

ATS had not responded to Aftermarket’s request for a

statement about its closure plans at the time of going to press.

However, GSO managing director Jim Lang said: “Independent garages are well-placed to fill the gap left by these closures.

“With strong local connections, personalised service, and flexibility, independents can offer a level of care that larger chains often can’t match.”

According to GSO the closures, representing a third of ATS’ UK network, are

driven by rising operational costs — a challenge that was echoed by 89% of vehicle repairers in a recent survey by The Motor Ombudsman.

That survey identified these rising costs, along with utility bills and taxes, as their biggest challenges for 2025.

In response, GSO said it is further refining its work to get more garages actively doing business online.

“Garages that strengthen their online presence will be in the best position to attract new customers and secure more profitable work,” Lang said.

“By using tailored digital strategies, independent workshops can ensure they’re visible when drivers in their area are searching for trusted services.”

GSO, which specialises in bespoke website development that boosts rankings and generates high-value bookings, has a track record of delivering more than 1.2 million organic Google visits annually for independent garages,

“Every garage has its own strengths and business goals,” Lang said.

Lang said GSO will be introducing an expanded range of services in the coming weeks to support garages going for growth.

Lawson AutoTech to host ‘revival’ for garages

Lawson AutoTech is inviting independent garage owners to Scotland this summer for a new event aimed at putting the spotlight on this key sector of the automotive industry.

The inaugural ‘Thistle Auto Revival’ will be held near the historic city of Stirling, in a move that aims to unite independent garages.

Lawson AutoTech, a 2024 Top Garage finalist and a finalist in the competition’s BEN Workplace Health & Wellbeing Award category, said it wants to share insights that have seen the business go from being a ‘one-man band’ to a small team over four units that continues to grow.

Programme highlights will include a Q&A session with a range of industry experts on key topics

affecting the sector.

Plus, Garage Hive will be on hand throughout the day to answer any questions on how to make the most out of selecting the best garage management systems.

Comma Oils will be there too, advising on all aspects of the best products on the market to suit your business needs.

In addition, Easityre, one of Scotland’s biggest providers of all tyres from budget to premium at great

trade prices, will be taking part. The event is also being supported by Dingbro, Euro Car Parts and Crunchy Carrots marketing.

Automotive industry charity Ben will also be on hand with advice on how to help garage owners and their staff.

Once the work of the day is done, there will be a chance to compare notes and make new contacts in an invaluable networking session, followed by an evening drinks reception, gala dinner – and dancing for those who really want to relax at the end of the day!

The whole event will be held at the Inglewood House & Spa. Visit https://bit. ly/3DUEdGU for details of the event including booking and accommodation information. For peace of mind always use a Garage Equipment Association member. GEA accredited engineers work to an industry code of conduct. Your assurance

GSF agrees exclusive UK battery supply deal

GSF Car Parts has agreed a deal to exclusively supply Amaron lead batteries for the UK aftermarket.

Amaron is among brands from Indian lead battery manufacturing giant Amara Raja Energy & Mobility.

GSF said on February 25

the deal marked a significant commercial partnership for supplying high quality vehicle

HEVRA hails garages alliance expansion

Hybrid and EV vehicle repair alliance HEVRA has announced an expansion of its coverage to support more than 400 models.

HEVRA, a network of independent garages specialising in electric and hybrid repairs, said the milestone underscored its

commitment to providing comprehensive technical expertise and support for the growing number of EV and hybrid owners across the UK.

The network ensures its member garages have access to the latest training, diagnostic tools and technical support

Craig Scragg, HEVRA technical services manager, said: “Reaching the achievement of over 400 supported models demonstrates our dedication to staying at the forefront of this evolving industry.

Arnold Clark expands with Liverpool branch

Arnold Clark Autoparts has opened the doors of its newest motor factor branch in Liverpool.

Craig McCracken, group factor manager at Arnold Clark, said the expansion of the firm’s network was part of its mission to further support independent garages.

“Liverpool is a vibrant hub and we’re confident our presence here will support the local automotive industry while meeting the growing demands of our customers.”

parts and components to the UK aftermarket.

Stock will initially be available off the shelf at GSF branches in Birmingham, Bradford, Leeds and London, with batteries readily available for overnight delivery across other areas of the country from GSF’s National Distribution Centre.

Five SKUs will cover more than 8,000 applications. Every battery comes with a four-year unlimited mileage warranty.

The Amaron brand sells more than 50 million batteries every year across 60 countries, with the UK joining that list following this commercial partnership.

ELTA secures Lucas plugs licensing deal

Vehicle component specialist ELTA Automotive is to produce and distribute Lucas spark plugs throughout the UK and Europe under an exclusive licensing deal.

ELTA said on March 10 the move signalled a significant expansion of the Lucas portfolio under its stewardship.

The deal builds on the success of the Lucas Vision range — particularly in automotive bulbs, which have seen substantial growth in sales and market share — ELTA said.

The launch represents an exciting opportunity for distributors and workshops to drive innovation and ignite sales with a trusted brand.

First Line gearing up for ‘transformative’ year

Parts supplier First Line has said it is geared up for a transformative year, with the market seeing increasing dominance of electric and hybrid vehicles.

of experience in the industry, predicts that 2025 will see the aftermarket sector facing a series of challenges and opportunities, especially as vehicle electrification accelerates.

The new branch will offer an extensive range of globally recognised brands alongside exclusive Arnold Clark Autoparts products such as Disctech braking, Ultratec oils and Goliath batteries, all eligible for the firm’s A-Points loyalty scheme.

The family-owned business, with over 40 years

In the last year, First Line expanded its range to make 3,000 references available for hybrid models and a further 1,500 for EVs, including the popular MG electric models.

And the company is urging aftermarket suppliers to keep up with the shift in technology to stay competitive.

Thaw in sight for MOT price freeze?

As the test fee remains frozen into its 15th year, the IGA tells government policy chiefs the economic heat being endured by garages is becoming unsustainable

Garage industry leaders held what was described as a high-level meeting with policy chiefs from the Department for Transport (DfT) and the Driver and Vehicle Standards Agency on March 11 to discuss the immense financial strain now being placed on garages by the stagnant MOT fee cap.

However, despite the urgency of the talks, the automotive sector is still waiting for the mandarins of Whitehall to signal the government’s intentions.

One industry insider who spoke to Aftermarket magazine on condition of anonymity said it was privately feared that ministers have become too distracted by the fallout of last autumn’s budget — and potential further adjustments to the nation’s finances — to give the auto industry some clarity.

And as this edition went to press, there was still no confirmation from the DfT about when a decision on finally raising the price cap might be announced.

The IGA had urged garages to speak up ahead of its talks about the longstanding MOT fee freeze.

At the meeting, the IGA presented

what it said was compelling evidence that the fee cap, unchanged since 2010, along with increasing operational costs is putting independent garages under unsustainable financial pressure.

Without government intervention, garages are likely to re-assess which services return the greatest yield, ensuring they are generating enough revenue to cover business costs, the IGA warned.

This could lead to obstacles in maintaining MOT services as a priority, contributing to longer waiting times,

higher costs for motorists and potential risks to road safety.

CEO of the IGA, Stuart James, said: “The independent garage sector plays a crucial role in ensuring the UK maintains its position as a world leader in road safety and providing affordable, accessible MOT services to millions of motorists.

“However, the outdated MOT fee cap is placing financial strain on garages. If the government does not act swiftly, providing a solution that protects the MOT credibility while still keeping MOT tests a viable service for garages, we risk a decline in MOT service availability, which could lead to more unroadworthy vehicles on UK roads.”

The IGA said urgent policy intervention is needed to secure the future of independent garages and protect motorists.

The talks came ahead of the March 31 deadline for all MOT testers to complete their mandatory annual training and assessment to avoid suspension from testing duties.

According to latest industry data, more than 20,000 testers were still outstanding ahead of the deadline,

Don’t leave assessments until the last minute

meaning a significant number risked being unable to carry out MOT tests if they did not act in time.

Those who failed to complete the annual assessment before the deadline were immediately suspended from testing.

To regain testing status, suspended testers must complete the current year’s training and assessment and then pass a demonstration test with a DVSA representative.

Additionally, any testers returning after a lapse or suspension are required to submit a basic disclosure and barring service (DBS) check, adding further delays to the reinstatement process.

The IGA has warned that the suspension of a tester has a serious

impact on a garage’s operations, leading to reduced MOT capacity, financial losses, and inconvenience for customers.

Keeping on top of training ensures that vehicles remain roadworthy and compliant with safety standards, helping to protect both a business and the wider public.

To avoid last-minute issues or disruptions, the association was advising testers not to leave assessments until the last minute and to be fully prepared, by using a wide range of available training resources to ensure testers understood the assessment content.

The RMI Academy provides a range of annual training options to help ensure testers can meet their requirements in a way that suits your business. To book an annual training package or discuss your options, contact the RMI helpline: 01788 538 399.

How is the MOT price cap freeze a ecting your business? Write to the editor (john@aftermarket.co.uk) to tell us your views.

Key IGA recommendations:

A formal review of the MOT fee cap to ensure sustainability for independent garages; Increased funding for training and upskilling to address the shortage of technicians and MOT testers and support the transition to servicing EVs; With additional financial pressures expected as a result of last autumn’s budget, such as tax changes, the government is urged to urgently do more to ensure the continued availability of high-quality, affordable MOT services.

Testing times continue in Northern Ireland too

One-year temporary exemption certificates (TECs) are to be extended in Northern Ireland to help cut MOT waiting times.

The TECs were introduced in June last year, allowing some motorists to continue to legally drive their vehicles as long as they are roadworthy, taxed and insured.

The TECs applied to private cars first registered between June 1, 2019 and May 31, 2020 — or between June 1, 2017 and May 31, 2018 — which had a valid MOT certificate issued by Northern Ireland’s Driver and Vehicle Agency (DVA).

Now Northern Ireland infrastructure minister Liz Kimmins has announced a further extension.

Kimmins said on March 6 that last year’s move, combined with record levels of testing conducted by the DVA, had significantly reduced MOT waiting times from over 100 days in May 2024 to around 30 days in early February 2025.

Those TECs that were introduced on June 1 will start to expire from the end of May 2025 onwards. Meanwhile, the demand for vehicle testing remains high.

“After careful consideration I have decided to extend the use of TECs during 2025-26 to manage the demand for MOTs and keep waiting times under control until new testing facilities open for vehicle testing,” Kimmins said.

Two new planned testing centres, Hydebank and Mallusk, will provide the capacity to test more than 200,000 additional vehicles annually, she said.

However, Kimmins said it was up to motorists to ensure their cars are roadworthy, regardless of TECs.

Helping garages do it all — virtually

Adam Molloy, operations director at A1 Remote Diagnostics, says technicians should not hold back in fully utilising game-changing technology

Ten years ago, if you’d told a technician that someone 300 miles away would be able to connect to, and remotely code and programme the vehicle on their ramp, they would have laughed at you.

At that point, following repair, vehicles were routinely taken to main dealers for coding and programming, leaving independent garages with protracted key-tokey times and unhappy customers. They had no choice but to be at the mercy of the dealer’s workload — which often meant being at the back of the queue.

But thanks to remote diagnostic interfaces, independents can keep the vehicle in-house, dial-in a qualified remote technician, and turn the job around quickly. Technicians can remain in full control of the job in hand from start to finish.

So why are garages still sending so many vehicles out to main dealers? Maybe it’s because the remote solution seems too good to be true.

Completing a job in an hour, versus taking 30 days with the main dealer, is a huge leap forward in reducing keyto-key times, speeding up vehicle turnover, and raising invoices quickly. As humans, we’re geared to look for the catch. There really isn’t one.

There’s hardly anything now

that the right equipment, connected to the right remote technician, can’t do. It gives independent workshops the opportunity to massively expand their diagnostic capabilities.

Investment in a remote diagnostic interface shouldn’t be a barrier either. For less than £1k, garages can buy everything they need to effectively have every OEM at their beck and call.

Unsurprisingly, we see this investment pay for itself in around seven jobs. For the average garage, that could mean ROI in just a week.

The other reason could be that garages aren’t aware they don’t need to buy a remote interface at all. If they’ve already invested in one of the latest Gen 3 tools from Autel, such as the MaxiSYS MS909 or MaxiSYS Ultra tablets, they automatically have the Autel Remote Expert function.

The remote expert icon is

on the home screen, right next to the diagnostics icon! It’s a classic example of being blind to something we see every day.

Do you recall and use every app on your phone? Probably not. The difference here is, that oversight is relinquishing control of repair times and ultimately, surrendering a lot of revenue which should be going straight on the bottom line.

We estimate there’s around 20,000 of these Autel interfaces in UK workshops and only a minority are utilising the remote expert function. This means thousands of garages must be sending vehicles to main dealers for work they already have the equipment to complete in-house via a remote technician — at a fraction of the cost, and in a fraction of the time.

With A1 Remote Diagnostics being the sole provider of

techs for the Autel Remote Expert Interface, we see exactly how many remote jobs are requested each day via the MaxiSYS MS909 and MaxiSYS Ultra tablets. It’s a massively underused function and I urge all technicians to put it to work.

Whilst we’ve seen a 100% increase in Autel remote jobs in the last six months, the potential for growth as more garages tap into the function is huge.

A1 has invested in hardware, training and techs as part of its support for Autel customers. It’s a model ready and waiting to scale, giving A1 the capacity to help the motor trade stay a step ahead and quickly resolve issues that generally delay jobs.

Some of the most common issues we routinely deal with are remotely programming Ford Body Control modules and coding VW mechatronic units. The failure of these units is increasing, so I expect to see more of them in 2025.

Key programming, however, remains one of the most requested remote jobs. And with SERMI on the horizon, this should serve as a warning that it’s something garages need to start gearing up for. It’s going to impact every job related to a vehicle’s security system.

For advice on remote diagnostics and SERMI, contact one of our team on 0333 772 9211

Adam Molloy

Managing finances and motivating employees

The Blend Podcast covers pay increases and employee engagement as the focus on keynote industry issues continues

The latest episode of Garage Hive’s The Blend Podcast tackles a critical issue for independent garage owners: balancing pay increases with employee engagement and business sustainability.

With national insurance and apprentice wage hikes set to take effect in April, host Mike Ruff is joined by Jennifer Webb, founder of HR Vitals, to explore how garages can manage these financial pressures while keeping staff motivated and committed.

Webb said: “A pay rise is often triggered by fear of losing staff or a desire to reward loyalty, but too many garage businesses lack structured career plans.

“Garage owners should take a proactive approach, mapping out where they want their business to be in two years and identifying how each employee contributes to that goal.

“Instead of reacting to industry pay

trends, create clear development paths, show staff what skills they need to progress and how their efforts will be rewarded. This structure not only retains talent but also makes garages more attractive to new recruits.”

Available on all major podcast players, Webb stresses the importance of providing employees with clear progression routes, linking pay increases to skill development and business growth.

She recommends regular one-onone meetings, transparent career discussions, and structured training programs to enhance engagement and reduce turnover.

“This episode is a must-listen,” said Ruff. “Jen shares game-changing advice on planning ahead, keeping your team motivated, and making pay increases work for your business, not just reacting to industry pressures.

“Search for The Blend Podcast in your

usual player and subscribe so you never miss an episode.”

You can also visit https://youtu. be/0Xi_72QuTDA to watch the episode on YouTube.

The Blend’s annual conference for independent garages in the UK and Ireland takes place on Saturday, October 18 at the Eastside Rooms in Birmingham.

Tickets are available at https://www. theblend.events/ for a discounted ‘early bird’ rate of £125 +VAT for a limited time.

As a not-for-profit event, any surplus funds generated after covering costs will be donated to automotive industry charity Ben.

Technicians under starter’s orders

Autoelectro offers some expert advice on dealing with two common starter motor ‘underlying issues’

For almost 40 years, Autoelectro has supported the automotive aftermarket, providing motor factors and technicians alike with a quality, OEspecification product.

The remanufacturer is now highlighting its technical pedigree in rotating electrics by providing valuable insights into potential issues that can arise from specific starter motors.

As part of this commitment and longevity in the trade, not only does Autoelectro supply a reliable product, but it also emphasises its support for aftersales.

This is possible, thanks to the technical nous of its engineers, some of whom have worked for the family-run business for more than 30 years.

This information has been gained by stripping back old cores or inspecting damaged components at the firm’s reman facility in Bradford. Now the company wants to share this knowledge to reduce returns — frustrating and, potentially, damaging for the reputations of both motor factors and technicians.

The first tip for workshops is to diagnose and repair — don’t just replace.

It is important to stress that these two issues have arisen from underlying vehicle faults, rather than the starter motor itself. The company urges technicians to diagnose and

cure the problem, rather than simply replace the ‘broken’ unit.

Autoelectro’s Harnek Bhogal believes the philosophy of simply changing the unit is problematic for the entire supply chain.

“If a motor factor simply accepts the return and sends another starter, without a technician investigating the underlying issue, it can lead to misunderstandings and annoyance.

“The technician could assume the factor is supplying low-quality parts, while the motorist may lose confidence in the technician. Ultimately, no one benefits from this approach.”

Technicians are urged to always investigate the broader electrical system before installing a new starter motor. Taking this extra step should ensure a long-lasting repair, prevent comebacks and maintain trust between motor factors, technicians and motorists.

The following are some common starter motor issues to be aware of.

AEY2803: Vauxhall Antara, Chevrolet Cruze/Captiva 2.02.2 models (2009-onwards)

Autoelectro has observed the wiring loom to the rear of this starter motor solenoid is not always heat shrunk correctly.

Consequently, the solenoid’s B+ terminal is prone to melting off due to excessive heat exposure. Without addressing this wiring issue, replacing the starter motor alone will not provide a lasting fix.

AEY3906: Dacia Sandero/ Duster, Renault Clio, Nissan Micra 0.9-1.2 models (2013 onwards)

Sometimes, vehicles equipped with a push-button start can experience a fault where the button becomes stuck, keeping the starter motor engaged.

When this happens for an extended period, the starter’s internal components overheat

and fail — a condition known as a ‘burnt out’ starter. Again, replacing the starter without fixing the faulty button mechanism will only lead to repeated failures.

It is important to remember that a starter motor does not produce power on its own; it relies on a vehicle’s ignition system, battery and wiring. As a result, if a starter motor has failed, it is probable that an underlying vehicle fault is responsible.

Bhogal said: “Unfortunately, the two issues are common, but, reassuringly, we pack these types of technical notes inside the boxes. This information is available on our website and customers can send photos to our popular WhatsApp support number.”

By providing these valuable insights, made possible thanks to Autoelectro’s team of knowledgeable and experienced engineers, the remanufacturer of starter motor and alternators said it is able to continue coming to the aid of the automotive aftermarket as it has done for 39 years.

The company was founded in Bradford in 1986 by Santokh Singh Bhogal, formerly a qualified quality control engineer.

Today, the firm stocks around 5,000 part numbers and distributes throughout the UK and Ireland.

Visit www.autoelectro. co.uk for details.

3-5 June 2025

Start your engines… the most important event for the UK automotive sector returns and you’re invited to join us!

Why Attend?

500+ leading brands

150+ hours of technical & business advice, hands on demos in the Workshop and Aftermarket Hubs

50+ product launches, the best rates, discounts and giveaways

3 action-packed days of hands-on learning and business opportunities

Back by popular demand and better than ever! The Modern Garage, the Garage Awards with IAAF

This isn’t just any old trade show – it’s your front-row seat to the future of the automotive industry. You’ll gain more in a single day than you would in months from behind your workshop doors.

Keeping your oil know-how in check

Beware the risk of using latest engine oils in ageing vehicles says Harald Oosting, chairman of industry trade body Verification of Lubricant Specifications

The number of vehicles on UK roads is growing, but it’s also ageing. According to the latest European Automobile Manufacturers Association (ACEA) 2025 Vehicles on European Roads report, there are 35.2 million cars on UK roads. Of these, 16.8 million are over a decade old, and the average car age has risen to 10.6 years.

Just four years ago, the average age was eight. The economic impact of Covid-19, automotive supply chain issues, uncertainty about EVs and the future of the internal combustion engine, inflationary pressures and slow economic growth mean motorists are holding onto their vehicles for longer than ever.

On the one hand, this is good news for workshops. With older vehicles on the roads, there is more demand for servicing, repairs and MOTs. However, as cars age, some aspects of servicing, such as choosing the right engine oil, can become more complex.

Engine technology has evolved significantly. To meet government requirements for reduced emissions and motorists’ demand for economy and performance, smaller engines are running at higher temperatures to maximise efficiency, power and fuel economy.

Longer oil drain intervals, taken together with smaller sumps and the need to minimise emissions, have created the need for less viscous, synthetic or semisynthetic oils to provide the lubrication required in these challenging conditions.

But are these highly efficient, sometimes ultra-low viscosity lubricants suitable for the ageing vehicles being serviced in workshops?

The latest formulations are specifically developed for the most modern engines.

Traditionally, when newer oils were developed, some were designed to be ‘backwards compatible’. However, with an increasingly complex range of industry and OEM specifications, backwards compatibility cannot be assumed. Subtle yet important differences concerning viscosity characteristics and/or additive chemistries are reflected in specifications

that must be acknowledged during regular servicing.

For example, a 2021 VW Polo 1.0 mpi requires an SAE 0W-20 engine oil complying with the latest VW 508.00 specification, part of which mandates very low high temperature, high shear properties (HTHS) to improve fuel efficiency. HTHS measures the viscosity or resistance to flow of an engine lubricant at elevated temperatures under constant shear.

This oil would be unsuitable for a 2017 VW Polo 1.0, which requires an SAE 5W-30 oil conforming to the older VW 504.00 specification, with higher and exclusively different HTHS properties.

Use of a VW 508.00 compliant engine oil in place of VW 504.00 would potentially result in accelerated wear of engine components. In contrast, a VW 504.00 compliant engine oil instead of VW 508.00

would affect emissions and fuel economy.

OEM specifications themselves evolve, adding to the complexity. For example, VW 504.00/507.00 has kept the same specification reference, but some tests behind it have been updated, and the severity has changed. Workshops rely on lubricant manufacturers conducting regular auditing and testing through comprehensive quality management processes to ensure products remain compliant and mechanics have the correct information.

Generally speaking, using the wrong oil risks damage to emission control systems, accelerated wear in gears and bearings and the formation of piston deposits.

Left unchecked, it could lead to eventual engine failure, meaning higher maintenance costs for your customers and potential reputational damage for your business.

AUK finally set to roll out SERMI UK finally set to roll out SERMI

Repairify’s international MD, Phil Peace, sheds light on the scheme and its implications for Aftermarket readers

s the automotive industry evolves, so do the regulations and requirements within it. One such change is the introduction of SERMI, a security-related vehicle repair authorisation scheme launched in October 2023.

Sweden was the first country to implement it, followed by Norway, Denmark, and Finland, before expanding across Europe. SERMI is expected to be rolled out in the UK in the near future.

This initiative is far more than just a bureaucratic formality. It ensures that all vehicle repairers and technicians working on security and theft-related components are registered with a centralised body and checked against strict criteria.

Ultimately, SERMI aims to combat vehicle theft, an issue affecting both bustling cities and quiet rural communities.

Naturally, with any new regulation, questions arise in workshops, on social media, and in online forums.

SERMI came into being after legislation was introduced by the EU parliament (European Directive (EU) No 2018/858) meaning that vehicle manufacturers are required to provide unrestricted and standardised access

to repair and maintenance information (RMI) to independent operators (IOs) and remote service suppliers (RSS).

This means that access to securityrelated RMI which also includes diagnostic tools, may be subject to specific security standards and certificates. The legislation specifically defines security-related RMI as information, software, functions and services necessary for repairing and maintaining vehicle features that prevent theft, enable vehicle tracking, and facilitate recovery.

As a result, the regulation has specified the introduction of SERMI to enable a one-stop shop for accreditation to enable shops to access security information across all vehicle manufacturers (VM) as opposed to having to be accredited by each VM.

In Europe, the scheme is mandatory, so all OEs have to conform to it, and with the process being standardised it means that the OEs have had to adapt their systems to be able to accept an individual’s credentials and SERMI certification to be able to access the OE tool.

When the UK version of the scheme arrives it will be voluntary for OEs to register.

Once launched in the UK,

manufacturers will be able to opt into the scheme and from what we are seeing, the UK vehicle manufacturers are largely supportive of the introduction of the scheme.

Alongside the manufacturers, the IO (repairer) will also need to be registered on the SERMI scheme to enable them to obtain the credentials to access the RMI for security and theft-related information. However, if the repairer is using an RSS such as Repairify, that business and its employees must also have credentials to be able to open the tool.

When it comes to vehicle repairers, they will need to be registered under the SERMI scheme with both the repairer and technician meeting certain criteria (such as a DBS check) and to ensure everyone is compliant, there will be a national body in each country auditing the repairers to ensure all the necessary paperwork is there.

Ultimately SERMI will be an asset for the industry because it will improve consumer confidence while ensuring that security-sensitive repairs are performed by vetted professionals who meet strict industry standards. Visit https://independentgarage association.co.uk/trade-topics/ sermi/ for details of the scheme.

Put your skills to the ultimate test!

Have you got what it takes to compete in the automotive fast lane with industry peers and race away as potential winners in this year’s Top Technician, Top Garage and Top Apprentice competitions..?

The search to find Aftermarket magazine’s champions for 2025 was launched earlier this year but there is still time to get your entries in — and this ultimate platform for celebrating excellence, innovation and talent is continuing to attract a stellar lineup of support from leading companies and organisations.

Garage Services Online is among the latest to confirm its backing with programme sponsorship for the three most respected contests in the UK’s independent garage sector.

GSO, which is dedicated to helping independent garages thrive in the digital space, said the partnership is a natural fit, reinforcing its commitment to supporting excellence across all levels of the industry.

GSO managing director Jim Lang said: “Through this sponsorship, we’re not only celebrating the industry’s top talent but also reinforcing our commitment to helping independent garages thrive.”

Also joining our lineup is Darren Quinn, star of YouTube channel Mechanic Mindset, who was recently confirmed as Entertainment Sponsor.

Mechanic Mindset simplifies diagnostics with an online training platform and technical support community to empower modern technicians.

Quinn said: “It’s a true honour to be among the finest technicians and

Contestants represent pinnacle of the UK motor trade

garages in this year’s competition. Every participant — whether a technician, garage, or apprentice — has stepped forward to showcase their commitment to excellence and represent the pinnacle of the UK motor trade.

“From the very first registration to the impressive achievements of our finalists, your dedication inspires us all. We must celebrate every milestone on this journey!”

Full event partners already signed up to support this year’s competition once again include LKQ Euro Car Parts and Delphi — whose state-of-the-art academy facilities in Warwick will again host Finals Day in November.

The involvement of the Delphi Academy ensures contestants that make it through to the later stages of the contest benefit from a state-of-the-art facility equipped with cutting-edge tools and resources, designed to meet the high technical demands of the competition.

TOPDON and VARTA are also among the valued Event Partners and cloudbased garage management system, Garage Hive, is supporting this exciting challenge as a sponsor.

Meanwhile, Snap-on confirmed earlier

that it would also be continuing its longstanding support for the competition.

Since its launch in 2002, Top Technician has been the ultimate test for the UK’s most skilled vehicle technicians, putting their expertise in fault-finding and diagnostics to the test.

In 2018, the competition expanded with Top Garage, recognising outstanding independent businesses that set the benchmark for professionalism and service.

And 2025 marks another milestone with the introduction of Top Apprentice, celebrating the next generation of talent and ensuring the future of the industry remains strong.

The competitions will see participants take on rigorous challenges, from advanced fault-finding in Top Technician to in-depth business evaluations in Top Garage, and hands-on assessments for rising stars in Top Apprentice.

Our winners will be crowned at a prestigious awards gala on Saturday, November 15 2025, at the DoubleTree by Hilton Coventry.

To find out more — and importantly find out how to join the race for aftermarket glory — see the facing page.

Darren Quinn

Enter

Imexpart launches Shimizu timing chain kits

Parts distributor Imexpart has launched a new Shimizu timing chain kit range, set to deliver exceptional quality and value to the market.

The range covers more than 4,600 applications, spanning 33 popular car and light commercial vehicle makes.

https://www.imexpart.com/

IMEX’s kits will be available via leading platforms, including Autocat+ and TecDoc, for streamlining the ordering process and ensuring compatibility checks are simplified.

All kits come with a two year or 50,000-mile warranty.

EVs in focus as Delphi releases brake parts

Delphi has hit the ground running in 2025 through a significant first-to-market brake parts release.

Brake pads, shoes and discs for cars and vans from major vehicle manufacturers including Ford, Volkswagen and Toyota, are all gaining finest-quality Delphi

Comline unveils products boost

braking coverage.

The first-to-market release includes braking components for a number of electric cars, including Ford’s Capri and Mustang Mach-E, reflecting rising EV sales.

Many other parts released also cater for ICE vehicles and hybrids.

https://www.delphiautoparts.com/en-gb/

Comline is launching new references across its braking, filtration, and steering and suspension ranges to boost support for motor factors and technicians.

Rack ends, stabiliser links, suspension arms and bushes, tie rod ends, and top strut

https://www.comline.uk.com/

OSRAM spotlights curved lightbar

OSRAM, has introduced a new curved lightbar into its VX range of LED driving lights.

The new LEDriving curved lightbar has a combo beam, which is specifically designed to provide both far-field and near-field illumination.

The product has a power

https://www.osram.co.uk/cb/

level of 7,650 effective lumens and 36 highperformance OSRAM LEDs, giving visibility up to 525 metres.

The stylish curved design complements the contours of many 12V and 24V vehicles, giving it a sleek and modern look.

mounts are all included.

In filtration, Comline said it covers all major European, Japanese and Korean vehicles, offering an OEquality alternative, warrantybacked and tested range.

The brand has also updated its ECE R90 approved brake pad range.

GSF launches DriveTec water pumps, plans radiators range

GSF Car Parts’ DriveTec brand has launched a range of premium DriveTec water pumps.

The lineup includes 138 SKUs. Each pump comes with a complete fit kit, including a gasket, O-rings, and seals, all aimed at helping technicians

streamline installation and eliminate the need to order multiple components for a single job.

All parts are backed by a two-year or 24,000-mile warranty.

GSF said further expansion of the brand is planned.

https://gsfgroup.com/our-locations/

BM Catalysts boosts emissions solutions

BM Catalysts has introduced 16 new references while increasing coverage for over four million vehicles across the UK and Europe.

The latest expansion includes one selective catalytic reduction unit, three

www.bmcatalysts.co.uk

febi has launched a comprehensive range of OE turbochargers, including both new and remanufactured models. We work with leading OE manufacturers Garrett & BorgWarner to always give you the highest quality.

Our comprehensive range is always expanding to cover the newest models added to the market and includes periphery products like Mounting Kits, Oil Feed Pipes, Charger intake Hoses and even complete Turbocharger Repair Kits.

https://partsfinder.bilsteingroup.com/

First Line adds 51 parts to range

First Line is continuing to increase its comprehensive product range with the addition of a further 51 part numbers.

Key standouts include a right-hand suspension arm for Land Rover Defender models.

A further 12 drive shafts have been added, including

Borg & Beck parts for Nissan Juke and Ford Puma models, including hybrids.

A notable addition to the 12 new brake cables is for Citroen Berlingo and Peugeot Partner electric and diesel models.

catalytic converters and 12 pipes, covering 107 vehicle fitments.

Of these, 13 references meet Euro 6 standards, offering 94 fitments and coverage for 3.6 million vehicles.

Tyre looks and performance turn younger heads, says survey

More than half of younger drivers in the UK favour replacement tyres that look as good as they perform, according to a recent survey by Vredestein brand owner Apollo Tyres.

In the survey of 1,000 who said they ‘love’ or ‘like’ driving, 54% of those aged 18-24 agreed with the statement that: “Tyres look boring – I’d like to buy a tyre with a sidewall design that is more distinctive than that of normal tyres”, Apollo said.

The survey also identified that 26% of respondents overall agreed with the statement: “I prefer the overall look of cars with larger wheels.”

Apollo said this aligns with the rising demand in the UK for lower-profile tyres that enhance the sporty appearance of high-performance vehicles.

Apollo introduced its flagship ultraultra-high-performance Vredestein Ultrac Pro in 2024.

The tyre featured an asymmetrical horological sidewall design created by

Italdesign and marked the firm’s 25th anniversary of creative partnership with Apollo.

Visit https://www.vredestein.co.uk/ for details about Apollo Tyres.

Why green lasers are making a difference

Supertracker has been a trusted name in wheel alignment solutions for decades, delivering reliable products that stand the test of time.

Now Straightset, the independent garage equipment expert behind the brand, has been endorsed by a loyal customer who has used their original Supertracker system for 22 years.

The customer, Auto Exhaust and Tyres, has upgraded to the latest STR1 green laser wheel alignment system — a move that Straightset says highlights the enduring quality and innovation behind Supertracker.

In a testimonial, the company said:

“We are still using the Supertracker I bought in 2002, so very happy to buy the same again.

“It’s incredible how the green light is so much brighter than the red light. This is a great product.”

The latest STR1 builds on Supertracker’s reputation for precision and reliability. By incorporating green laser technology, the system offers significantly improved visibility and clarity over the traditional red lasers.

Thanks to the human eye’s heightened sensitivity to green light — known as the photopic response — green lasers appear brighter and perform better in a

variety of conditions, including outdoor environments and over longer distances.

These enhancements make the STR1 ideal for year-round use across a broad range of applications, from workshops and MOT stations to race teams and mobile alignment services.

The bright, precise laser ensures accuracy in environments that demand pinpoint precision, even benefiting operators who are colour blind.

The STR1 is manufactured in the UK and is available as a wall-mounted solution to save space or on a mobile trolley.

With a battery life of more than 16 hours on a single charge, and the option to upgrade to include a camber castor gauge, the system offers a reliable, versatile solution that meets the needs of today’s automotive professionals.

Supertracker has also recently updated its range of commercial laser wheel alignment equipment to also feature green lasers.

Contact the Straightset team (info@ straightset.co.uk) for details or call 01909 480055 for expert advice and a no-obligation consultation.

AI solution to gauge tyre pressure Making tracks in the tyre care space

Ring Automotive exploded into the tyre care market 20 years ago and has since been determined to create one of the best tyre care ranges in the auto industry.

Ring’s tyre care range consists of more than 25 products, including tyre inflators, footpumps, pressure gauges and sealant.

One such product that has won multiple awards — including expert reviews and IAAF’s highly commended product of the year — is Ring’s cordless digital tyre inflator (RTC4000). This is a high quality, compact, yet powerful cordless tyre inflator that can be used for cars and motorcycles.

Unlike the many cordless tyre inflators on the market that can only top up one or two tyres at a time until the battery goes flat, the RTC4000 can easily inflate four tyres, each by more than 10 PSI and has a

battery capacity that will even inflate a tyre from flat. It is also easily chargeable via a USB type C or 12V DC cable.

Another award winner is Ring’s RTG4 digital keyring tyre pressure gauge, which won Auto Express’s tyre gauge test in 2024, with the product becoming the journal’s best buy in 2024.

The RTG4 is a digital tyre gauge with keyring attachment, making it lightweight and convenient to carry around. It gives accurate readings in PSI, kPA, BAR and kg/cm2, and comes with an integrated LED light.

A more recently launched product in Ring’s tyre care portfolio is the flat tyre repair kit, RTK6, that includes a particle gel sealant, which is a liquid sealant with through valve technology, as well as Ring’s inflator, the RAC610.

The sealant included in the RTK6 is a direct replacement for OE tyre sealant and will seal punctures up to 6mm in size and can be easily washed out with water, allowing the tyre to be repaired if necessary.

Ring MD Henry Bisson said: “While our heritage and specialism is lighting we have always offered a wide range of car accessories.”

Yokohama Rubber has begun practical testing of technology that uses artificial intelligence to gauge the air pressure of tyres.

Using AI to gauge tyre air pressure from the sound made by tapping the tyre, which previously relied on the driver’s own experience, will provide logistics companies with solutions to various issues, the firm said.

Issues include safe vehicle operation through improved air-pressure measurement and cost reductions. It will also raise fuel efficiency by appropriately managing tyre air pressure.

Daily checks of the air pressure of truck and bus tyres with pressure gauges can cause valve failure and air leakage. In addition, real-time monitoring can be costly, Yokohama said.

As a result, tapping the tyre with a hammer remains the main method for checking air pressure, but that can be difficult, even for the most experienced drivers.

Yokohama is working with Japanese data analysis company Metrika to develop an AI algorithm that can distinguish the sounds created by tapping

the tyre from a variety of environmental sounds, determine when and how long the sound occurred (the sound interval), and estimate the tyre’s air pressure based on the detected sound.

The partners have already developed a prototype application for use in conjunction with a smartphone, which is undergoing practical testing. This technology will make it possible for anyone to perform a precise airpressure check without the need for a special device or particular skill.

Testing aims to further improve the accuracy of the AI algorithm and the usability of the application.

Yokohama HPT is the UK distributor of passenger car, 4x4, motorsport and commercial vehicle tyres from the Japanese manufacturer.

PCL marks 80 years of tyre inflation expertise

PCL is celebrating 80 years of handheld tyre inflation with the launch of an icon reflecting the design and engineering excellence for which its made-in-Sheffield products are known.

Next month, on May 6, marks the anniversary of the date that the design for the original Vertex tyre

inflator, better known as the MK2, was finalised.

The MK2 became one of the UK’s most familiar tools in garages and service stations between 1945 and 1993 and is still used by many today.

PCL said the MK2 promises guaranteed accuracy, a speedy and

unrestricted filtered air flow and a weatherproof design.

The Airforce MK4, which hit the market in 2017, is a leading linear tyre inflator, and takes performance to a new level, PCL said.

Its two-stage valve design ensures accuracy and longer life compared to competitors’ single-stage

mechanisms. Tests show it can cover more than ten times as many cycles as its main contender, according to PCL.

Managing director Lee Wright said: “While it has undergone many innovative advancements, the MK4 retains the MK2’s core benefits and reputation.”

NTDA partners DTM to roll out ‘state of the tyre trade’ conference

The National Tyre Distributors Association (NTDA) has announced a new partnership with tyre management specialists DTM, which will see the Blackpoolbased company become the headline partner for the 11th NTDA Tyre Industry Conference on October 29 this year in Milton Keynes.

DTM, which is celebrating 20 years in the industry, combines exceptional levels of operational experience and knowledge, sophisticated customer-led digital resources and a highly efficient tyre management service, NTDA said.

DTM also has an awardwinning commitment to environmental, social and

governance (ESG) and is working to support a culture of carbon reduction which is transformational for the tyre industry.

Stefan Hay, CEO of the NTDA, said DTM had become a genuine catalyst for change in the tyre services industry.

“The DTM team is demonstrating a strong commitment to ESG, whilst also caring for its people,

committing to community engagement and providing an exceptional network service, so we have many synergies.”

The upcoming conference will highlight the many subsectors of the UK tyre trade, the challenges it faces and provide solutions on how improvements can be made for NTDA members, Hay said.

NTDA has already announced that the theme of

the 2025 conference will be ‘State of the UK Tyre Trade’.

The conference will also feature an exhibition area representing the tyre trade and associated aftermarket.

Leigh Goodland, DTM’s CEO, said: “Fleet customers are working hard to be competitive whilst navigating challenges from rising costs, a commitment to compliance and safety, and to achieving net zero goals.

“To support them, our industry must change, and at DTM this technology-led journey has been more than 12 months in the making, with customers and partners seeing the results. We look forward to sharing some of our learnings and hearing from our industry peers.

Constant companions that stay the course

Despite the rise of electric powertrains trend, Dayco says steering and suspension parts remain a constant

Steering and suspension components remain a constant for the aftermarket, despite the growing trend for electric powertrains — and Dayco has a range of OE products and advice to make the most of opportunities in this developing sector of the market.

While independent workshops should be ready to meet demand for EVspecific replacement parts, regardless of the final outcome from an engine perspective, steering and suspension components are one of the few product groups that are not threatened by the growth in sales of hybrids and EVs.

Whatever the powertrain and irrespective of how the vehicle is driven, vehicles will still need to absorb a road’s bumps and imperfections and steer around corners. This means that demand for replacement components will be one of the few constants for the long term.

In common with many other parts, steering and suspension components will need replacing over time as a result of the vehicle’s usage. Aging of the vehicle will be another factor that will work in favour of the independents, especially as the average age of a car is now around 10 years-old — a milestone not seen for many years.

However, what distinguishes this product group is that demand is further driven by the generally poor state of the roads. Remember, it is these parts that isolate a vehicle’s occupants from the ‘daily demons’ faced by every road user — including potholes, speed humps and negotiating those aggressive kerb stones — all of which conspire to put components under strain.

Motor factors and the independent workshops they supply have no shortage of options when it comes to replacement steering and suspension parts as the market is awash with them.

However, recognising the importance of fitting parts that are of OE quality and fundamentally safety-critical component, should be their priority.

As Dayco is an OE supply partner to many of the world’s vehicle manufacturers, steering and suspension parts are equivalent in appearance, material composition, weight and construction, and possess the same handling and performance characteristics as OE components, which ensures the safety and security of the vehicle’s occupants.

Additional benefits of the 3,300 strong Dayco steering and suspension range, which covers axle joints, tie rod

ends/assemblies and steering boots, as well as track control arms, ball joints, stabiliser links and bushes, include a premium quality protective coating for maximum anti-corrosion resistance.

In addition, they have a two-year unlimited mileage warranty, plus the convenience that all the necessary auxiliary items, such as fastenings and clips, come with the kit.

It has long been a Dayco priority to raise awareness of best practice methods when replacing components, so the company always reminds workshops that after the new steering and suspension parts have been fitted, but before the vehicle is returned to the owner, it is important that a wheel alignment and tracking check is carried out. The steering geometry, handling characteristics, as well as the correct functioning of ADAS systems, rely on these being set to the vehicle maker’s specific tolerances.

For vehicles being repaired following a collision, Dayco also allows factors to offer bodyshops complete kits that include the replacement components for both sides of the vehicle — to ensure it is returned to its best possible, preaccident condition.

Visit www.dayco.com or email info. uk@dayco.com to find out more.

Get Boosted!

With OE Turbochargers from febi

NEW

febi has launched a comprehensive range of OE turbochargers, including both new and remanufactured models. We work with leading OE manufacturers Garrett & BorgWarner together to always give you the highest quality.

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OE Turbochargers

Available both New and Remanufactured from leading suppliers BorgWarner and Garrett

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Our comprehensive range is always expanding to cover the newest models added to the market.

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A huge range of periphery products including Mounting Kits, Oil Feed Pipes and Charger Intake Hoses.

Soon we will be introducing Turbocharger Repair Kits including everything you need for a complete repair.

Keeping parts protected with corrosion control

Steering and suspension parts manufacturer Meyle considers whether zinc flake coatings are the anti-corrosion solution mechanics could be looking for

Corrosion and control arms is a topic that, above all, owners of VW Golf 7 vehicles often find themselves confronted with.

The reason for this being the special design of the rear, lower control arm. Not only does the spring sit in the rear axle suspension, but the whole control arm is open at the top.

This means that dirt and water can get to the spring’s seat at all times and water can enter through cracks in the finish.

As a result, the drainage holes get clogged up, preventing the water from draining away fully. In addition, if the finish is damaged by the impact of stones, the material underneath can rust so badly over time that the spring penetrates the control arm.

In a case like this, the safety of the vehicle is no longer guaranteed and continued use of the vehicle is not advisable. So why are control arms so

susceptible to corrosion?

The spring-carrying control arm is highly susceptible as it is exposed to various external influences.

These include mechanical stress — an accumulation of sand and dirt at the spring seat leads to a higher degree of wear of the protective layer and thereby premature wear and tear.

In addition, direct contact with the road surface damages the coating, allowing moisture to find its way in.

Water penetration under the paint layer then causes infiltration and detachment, which in extreme cases can lead to spring breakage.

These problems are regular causes of complaint by testing institutions such as TÜV and often lead to the rejection of rusted control arms.

Good protection against corrosion is vital for spare parts, which are exposed to severe environmental stress.

The distinction is made here between passive and active corrosion protection. Passive corrosion protection is achieved through a coating, such as conventional paint. This forms a barrier between the metal and the environment. But only as long as the coating remains undamaged.

With active corrosion protection, on the other hand, chemical processes come into play which minimise corrosion.

A well-known procedure is the cathodic protective effect, whereby the metal itself is protected against corrosion and no additional barrier, such as paint, for example, is used.

However, it is important to mention that not every material is suitable for active corrosion protection! Not all coatings are alike. In addition to the standard galvanic coating procedure, there are also so-called zinc flake coatings available today.

In this process, zinc particles in the form of flakes are used, which adhere to the metal surface thanks to special bonding agents.

This means that it is active protection! Zinc flakes act as pigments or layers that not only passively protect the steel beneath by acting as a barrier, but also actively, as the zinc oxidises preferentially, thereby protecting the steel from corrosion.

Zinc flake coatings also have a high temperature resistance, which creates a resistant and robust protective layer. As a result, control arms with this coating can withstand a high level of mechanical stress. Incidentally, corrosion resistance is tested in so-called ‘salt spray chambers’.

To summarise, zinc flake coatings offer effective protection against corrosion and significantly lengthen the service life of control arms.

STEERING & SUSPENSION ALWAYS IN CONTROL –WITH MEYLE

When the spirit of innovation combines with solution-oriented product development expertise, the result is MEYLE steering and suspension parts.

These optimally coordinated parts are not only optimised, but are also often better made. Because our passion is our driving force, we can continue to develop the company and our products and work just like they do: with precision, reliability and a focus on safety. LEARN MORE

www.ms-motorservice.com/int/en/egr

Troubleshooting EGR systems

Nissens Automotive highlights exhaust gas recirculation system issues and solutions

As vehicle manufacturers (VMs) strive to limit the impact that combustion engines have on the environment, the majority of new vehicles are equipped with an exhaust gas recirculation (EGR) system. However, depending on how the vehicles are driven and the quality of fuel used can lead to high rates of failure and replacements business for the aftermarket.

A fault with the EGR valve, for example, can lead to severe onboard diagnostic errors that can result in the engine being set to limp mode and may provoke failures in other parts of the system. Common reasons for EGR system failure include unclean combustion, frequent short distance travel patterns, excessive thermal stress and moisture/contamination of the fuel. With this in mind, Nissens Automotive is able to provide workshops with a premium quality aftermarket solution and the technical support they require. Although there are several elements within the EGR system, the valve is central, and the part that is most often replaced. However, before doing so, it is important to undertake the correct diagnosis to find any underlying faults

Common issues with the EGR system can be experienced by:

l Engine irregular idling or jerking

l Engine ‘chattering noise’

l Insufficient engine performance (lower RPMs in petrol engines and higher RPMs in diesel engines)

l Engine limp-mode activation

l Engine misfires

l Illumination of the check engine light, often accompanied by diagnostic trouble codes.

that may have caused or contributed to the problem the vehicle was brought in for, which will require some troubleshooting.

However, before concluding that the EGR valve has failed, it is highly recommended to thoroughly inspect the complete system, including engine intake, exhaust, and emissions control components.

It is also important to understand that the engine control unit monitors several sensors and components to maintain optimal performance and comply with emission standards, so if a problem occurs in one of the related systems, it can affect the EGR system’s function and result in error codes.

Therefore, a thorough diagnosis is needed, including inspecting and testing components to identify the exact cause of any error codes.

If it turns out that the valve does need to be replaced, it must be calibrated with the ECU to function correctly. This includes calibrating the EGR system to work seamlessly with a new or replaced EGR valve, or its related components.

The EGR adaptation process is critical for maintaining proper engine performance and reducing emissions and should be carried out by experienced technicians using appropriate diagnostic equipment.

After replacing the EGR components, the EGR adaptation process begins with the initialisation of the ECU.

During the adaptation process, the ECU enters a ‘learning phase’ — collecting data from the new EGR component to understand its specific characteristics and behaviour, such as voltage readings, response times and temperature ranges.

The ECU then calibrates itself to work optimally with the new EGR component. Once calibration is complete, it is essential to verify the correct operation of the EGR system.

If error codes related to the EGR system were stored in the ECU before the adaptation process, these codes must be cleared to ensure that the vehicle’s ECU is not operating in a limp or reduced performance mode.

Visit https://nissens.com/egrsystem-parts to find out more.

Playing our part for technicians

As the automotive aftermarket evolves in 2025, awardwinning online parts distributor PartsinMotion. co.uk, is highlighting the key trends driving smarter, costefficient purchasing decisions for workshops, motor factors and garage businesses with a continued focus on vehicle performance and safety.

Director Matt Gates said: “At PartsinMotion. co.uk, we understand the financial pressures faced by motor factors, garages and workshops, as well as motorists, which is why we are committed to providing high-quality, cost-effective parts that meet rigorous safety standards.

“Our goal is to ensure customers have access to reliable products at competitive prices, without having to compromise.”

With rising operational costs, more workshops and garages are focusing on value-driven solutions.

“Technicians are increasingly open to exploring a wider range of brands, prioritising affordability without sacrificing quality,” Gates said.

“That’s why we offer multiple supplier options to cater to every budget while maintaining the highest standards of safety and performance.”

Drivers are also prioritising essential repairs, making it crucial for workshops to provide the right guidance.

Gates said the company is seeing a trend where garages are being asked to only do the necessities rather than the

advisories, and while costsaving is important, safety must always come first.

“That’s why we support technicians with access to competitively priced, topquality brands — so they can confidently recommend the right solutions to their customers.”

Gates is also emphasising the importance of educating drivers about preventative maintenance, warning that delaying minor repairs can lead to bigger issues down the line.

“For example, replacing brake pads in time can prevent costly damage

Auto parts at your fingertips

Autobar is best known for its substantial range of automotive parts including bulbs, switches, relays and fitted consumables, making it the ideal brand for the workshop.

Whatever fixing is needed, Autobar is the go-to supplier for many. Its range includes fasteners and hardware, tubing and joiners, cables, clamps, fuses, grommets, hoses and hundreds more.

With an impressive 1,396 references, the products are packaged in single or small quantity consumer packs for retailers, meaning large

margins for small items.

However, with a range this big, with many of the products being so small, it can be difficult to display them effectively. Yet, Autobar offers a host of retail displays to suit different needs.

For example, its bestselling retail display is its rotational stand with four sides that holds more than 150 of Autobar’s best selling products, including switches, battery terminals, hoses, fuses, tapes, hose clips and connectors, and only takes up two feet of floor space.

There are also other

options, such as a wall rack or four sided freestanding display unit. Factors and retailers are also able to customise their stands to what they want, so if they want a smaller wall rack, they can.

With such small and relatively inexpensive products, it can be more of a hassle to order just one product, so having a stand with Autobar’s consumables creates a new sales opportunity as some workshops may buy a variety of products to store in their business to save time and

to discs. We encourage technicians to help drivers make informed decisions to avoid unnecessary expenses later.”

With a selection of over 250,000 high-quality products, PartsinMotion.co.uk ensures customers receive only the most reliable parts across all key categories, from brakes and suspension to lighting and beyond.

The company is also actively expanding its EV range, now stocking over 7,300 parts for leading electric brands such as Tesla, Audi, BMW, and Toyota, to meet the growing market demand.

As the industry moves forward, the company said it is dedicated to supporting the trade with the best products, expert guidance and competitive pricing, ensuring safe, efficient and cost-effective vehicle maintenance for all.

Visit PartsinMotion.co.uk for more information or to find the parts you need.

make it more convenient for their technicians.

JRP is the exclusive UK & Ireland distributor for Autobar, with all its products stored in a 60,000 ft2 warehouse and office in Chichester. The firm supplies more than 5,000 market leading products with its core business focusing on the automotive sector.

In addition to Autobar, JRP’s brands include Ecomotive, Simply Brands, Svitol, J-B Weld, Tecniks, Fresh Scents, Petronas, Stoner Car Care, Quixx and Invisible Glass.

LKQ launches garage tools service for technicians

LKQ Euro Car Parts has launched TechClub, an exclusive new members club for technicians in the UK & Ireland to get their hands on workshop essentials with ease.

The new service allows individuals to buy tools and training directly from the leading aftermarket supplier, while benefiting from special offers and benefits.

Members of the free new service can set up their own dedicated profile on LKQ’s Omnipart platform, allowing them the flexibility to purchase products themselves, instead of through their employer’s accounts.

Users can track their unique order history and warranties online, allowing them to build a detailed picture of their individual purchasing habits and preferences. Individual TechClub accounts are not workshop-specific, meaning that technicians can maintain the same profile and data when working in different garages.

Customers purchasing via TechClub can pay via cash or card, with flexible payment options and PayPal functionalities set to be integrated in the coming months.

Alongside this, TechClub members can benefit from access to exclusive offers and added value promotions including extended warranty options, free tools and bundle deals.

Members also have the chance to enter LKQ Euro Car Parts’ annual Karting Tournament, with 4,000 spaces up for grabs and the first races starting this month.

Matt Robinson, B2B trading director at LKQ Euro Car Parts said: “The technicians of today are the garage owners of tomorrow, so it’s important that individuals can seamlessly access the tools, parts and services they need to develop their skills and service offering.

“Flexibility is also key, and allowing technicians the chance to develop their own purchasing habits and product

portfolio will go a long way towards encouraging professional development.

“TechClub is an important step forward for us as we seek to continue acting as a supportive partner to the independent aftermarket throughout its ongoing evolution. We’re already receiving great feedback from our customers across the industry.”

Must-have tool unveiled for workshops

A new cutting-edge diagnostics tool has been unveiled that is designed to revolutionise vehicle diagnostics and be a must-have for garages.

Launch Tech UK said its new X-431 EURO combines powerful hardware with an intuitive user interface, offering a modular platform that adapts to the needs of workshops, garages and technicians.

The tool comes with the option of three bespoke enhancement software packages to choose from — bronze, silver and gold. All three packages include Launch Tech UK’s official secure gateway for VW, Mercedes, Fiat Chrysler and Renault.

X-431 EURO features enhanced performance with a 33% sharper display, 50% more RAM, and 100% increased storage capacity, ensuring seamless operation and data handling.

An updated, customisable layout improves accessibility, making it easier than ever for technicians to navigate

and manage diagnostic workflows. Plus, step-by-step visual guidance ensures clarity throughout the regeneration process, improving accuracy and efficiency.

Additional features of the tool includes multi-system data streaming, allowing technicians to monitor multiple control units simultaneously, with real-time graphical representations for enhanced diagnostics.

And the large 13.6-inch WQXGA display allows simultaneous use of multiple functions, such as viewing fault codes alongside step-by-step repair instructions.

Launch Tech UK said the tool is designed for vehicles including hybrids and EVs, supporting extensive diagnostics, including SGW unlocking and guided functions for VAG systems.

There is also SmartLink Remote Diagnosis, with connectivity options including dual-band Wi-Fi, USB, HDMI, and LAN enable remote diagnostics, increasing flexibility for garages and mobile technicians.

Launch Tech UK managing director Dave Richards said the tool represents a significant leap forward in diagnostic technology.

“Its powerful performance, advanced features, and intuitive design make it an indispensable tool for modern workshops, ensuring technicians can work more efficiently and accurately.”

Get tooled up for reliability and flexibility

As the number of vehicles equipped with advanced driver assistance systems continues to rise, Hella Gutmann is supporting garages looking to capitalise on the growing opportunity.

The company recommends its CSCTool, with the CSC-Tool SE offering even wider capabilities, and all backed by the CSC-Tool Mobile — the firm’s portable calibration solution.

Since 2022, all vehicles have been required to include a minimum level of ADAS coverage. Figures from the Institute of the Motor Industry (IMI) show that 13% of the car parc already

offers level 2 autonomy via ADAS, and this proportion can only rise.

Steve Fox, Hella UK technical and training manager for garage equipment said: “The number of vehicles offering modern safety-relevant systems such as distance control, lane departure warning and blind spot assist is on the increase.

“This means independent workshops need a reliable and flexible system that covers cars from many manufacturers so they can profitably maintain and repair these vehicles.”

Fox said many garages see this opportunity and have chosen the CSCTool, with others going one step further

with the new CSC-Tool SE and the portable calibration solution, the CSCTool Mobile.

“Thanks to these tools, technicians can calibrate common camera and radar systems in the front, rear and surrounding areas of vehicles, along with complex components such as the innovative laser scanner offered aboard new Audi models.”

ADAS represents a major profit opportunity, Fox said. As the proportion of ADAS-equipped cars rises, the profit opportunity will grow. Garages that can’t offer ADAS servicing could find themselves locked out of the most lucrative work. This means businesses need to look at their market and invest as they see necessary.”

Meanwhile, Fox said ensuring technicians get the right training is vital. This is why since Hella Academy officially opened its doors in 2024, the IMIapproved facility has been offering ADAS training as a priority.

The ADAS IMI AOM 230 course grants technicians the required insurance approval to work on ADAS-equipped vehicles, while the ADAS L2 Award encompasses calibration, vehicle alignment, workshop requirements and more.

Visit https://www.hella.com/ techworld/uk/ for details.

Garages urged to seize ADAS opportunity

The ongoing shortage of ADASqualified techs in the UK means garages that are able to offer ADAS alignment will be in a position to take on the most profitable work according to Thinkcar UK.

Now the company is urging garages to invest in ADAS kit, such as the firm’s ADAS Mobile foldable calibration frame (pictured).

ADAS systems have been a legal requirement on new cars since 2022. However, according to research from the Institute for the Motor Industry (IMI), only 2% of techs in the UK are IMI TechSafe registered — meaning there are only 4,425 ADAS-qualified mechanics working in the UK.

According to the IMI, there are

around 21,000 vacancies in the sector for candidates with key skills, including ADAS capabilities.

Alex Gillbanks, managing director of Thinkcar UK, said: “This means work will flow towards businesses with the staff, skills and equipment to pick up

the slack.”

Flexibility is vital for many independents, Gillbanks said. “ADAS calibration equipment can take up a lot of space, but it does not have to. Our ADAS Mobile prioritises portability and convenience. Qualified technicians can set up the Thinkcar ADAS Mobile within half-an-hour and conduct calibration tasks from virtually any location.”

ADAS Mobile comes with all relevant accessories and is designed to work with Thinkcar’s diagnostic scanner series. This includes the company’s range of AI-enabled diagnostic tools launched last year, led by the Thinktool Euro 399.

Visit https://www.thinkcar.uk/ for more information.

Rising to challenge of innovation

Motofix Group chairman Richard Tutt (pictured) says investment in ADAS and EV repair capabilities is key to meeting the UK’s car parc needs

The proliferation of advanced driver assistance systems and the fact there were 1.3 million EVs on UK roads at the end of 2024 — a 534% increase since 2020 — means repairers can no longer operate as they always have.

The way vehicles are built, powered, and subsequently repaired has changed forever. The accident repair industry must adapt to meet the challenge and capitalise on opportunities.

At Motofix Group, we’ve made it a priority to modify our service offering so we can meet the repair needs of the UK car parc. This has meant investing in the right equipment, processes, and technician training to futureproof our business.

ADAS technology is no longer exclusive to luxury vehicles. It’s almost standard on new cars. Technologies

like adaptive cruise control, automatic emergency braking, and lane-keeping assistance, have become integral to road safety.

But these innovations bring unique challenges. Any repair involving ADAS technology — whether it’s a camera, radar, or sensor — requires precise recalibration to ensure the safety system works properly when the vehicle is returned to the road.

At the same time, the transition to EVs is accelerating. Legislation targeting carbon emissions, alongside consumer demand for greener options, is driving EV adoption and that’s borne out in the latest data from The Society of Motor Manufacturers & Traders and Department for Transport.

While EVs are exciting because of the environmental benefits they bring, they’re no less challenging for repair

centres. Complex highvoltage systems and delicate battery packs demand expertise and tools far beyond what ‘traditional’ vehicle repairs require.

ADAS and EV repairs are precision tasks — there’s no room for error. ADAS systems depend on recalibration that must be millimetre-perfect, while high-voltage EV systems can be dangerous if handled incorrectly. All our technicians hold a HEL Level-3 qualification, enabling them to work safely and effectively on EVs.

And the bid to improve repair capability doesn’t stop there. Our partnerships with leading manufacturers, including BMW, Jaguar Land Rover, and Mercedes-Benz, means our technicians receive brand-specific training on the latest EV systems and repair protocols. This ensures they’re aligned with the latest OEM standards and can complete ADAS and EV repairs to manufacturers’ exacting standards.

When it comes to ADAS and EV repairs, using OEM parts should be a nonnegotiable standard. Modern vehicles are sophisticated and OEM parts are designed to integrate seamlessly with complex systems, ensuring reliability and safety.

There is a theory that ‘non-genuine’ parts offer

a cheaper solution, but my view is they often cause more harm than good. Misaligned or incompatible parts can compromise ADAS systems, shorten the lifespan of EV components, and even put drivers at risk.

Sustainability is also a factor that should be given strong consideration. OEM parts tend to have longer lifespans, reducing the need for frequent replacements. This supports the industry’s broader shift toward a circular economy, minimising waste and promoting greener repair practices. As a company committed to sustainability, this approach aligns perfectly with our values at Motofix.

Efficiency also comes from clarity. We know that for many customers, ADAS and EV technology can feel overwhelming. That’s why our front-line customer service teams receive technical training, ensuring they understand the systems we’re working with. From explaining recalibration processes to answering questions about high-voltage EV repairs, they can guide customers through the repair journey with confidence and transparency.

Accident repair centres must evolve, adapt, and embrace the opportunities of ADAS and EV repairs — or risk being left behind.

Richard Tutt

Archie Piggot, vehicle MET strip/fitter apprentice

Investment deal in fast lane for growth

A1 ADAS Group’s acquisition of Autocalibration highlights growth of rapidly-evolving industry sector

A1 ADAS Group has announced a major move forward in its growth strategy, with the acquisition of West Midlands-based Autocalibration.

Autocalibration will retain its brand name and become a subsidiary of the Norfolk-headquartered A1 ADAS Group — along with existing subsidiaries A1 ADAS Solutions and A1 Remote Diagnostics.

Autocalibration’s staff, including founder Gavin Jenks, will stay in the business, with Jenks becoming regional director for the West Midlands.

A1’s board said on March 3 that the latest deal marked a significant step in strengthening the firm’s position in the sector.

The group said the move will boost its services nationally as it remains the only company in the UK automotive aftermarket to provide ADAS and diagnostic services alongside tool and equipment distribution.

Director Iain Molloy said: “Autocalibration is a successful mobile ADAS calibration and programming services company with an excellent reputation in and around the West Midlands.

“As well as the business being a natural geographical fit for us, Gavin and his team’s values are completely aligned with ours. This was

our No.1 prerequisite.”

Fellow director Helen Molloy said: “Being a business which operates to the British Standard 10125 Kitemark, we work to a very high bar.

“Our ethos of ‘doing it right’ runs through every single aspect of the group’s operations, and it was clear the team at Autocalibration strive for that level of service too.”

Meanwhile, fellow director Adam Molloy said the acquisition was “just the start” — urging companies aligned with the group’s ethos to get in touch.

Jenks said: “My vision for Autocalibration to become a significant player in this fast-evolving area of the sector required significant investment. That’s a tough hill to climb on your own, so it was a no-brainer to join forces with A1 ADAS Group.

“Staff will benefit from working with a familyorientated, forward-thinking,

and innovative business, and customers will benefit from a whole new range of products, services, and technical support.”

The acquisition announcement came just weeks after Aftermarket reported A1’s plans for national expansion.

The group said last December that plans were underway to add more vehicles to its mobile ADAS fleet as demand grows from garages, bodyshops, and fleet companies for qualified ADAS technicians.

Iain Molloy said then: “As the latest figures from the IMI show, only 2% of technicians in the UK are IMI TechSafe registered and qualified to work on complex and potentially lifesaving ADAS systems.

“But it’s not just about sending techs to get qualified. A lot of garages don’t want the responsibility of ADAS work. They much prefer to get us in to do it for

them and pass that liability on.

“And that’s a good decision. I’ve long been an advocate of ‘do ADAS right or don’t do it at all’. ADAS calibration has become an essential part of everyday vehicle repairs and we’re seeing some really frightening practices on what are essentially safety systems.”

Molloy said he was on a mission to help workshops navigate how they can best manage ADAS work and has shaped the company’s business strategy to provide garages with solutions that are best suited to their individual needs.

Within that is an online strategy to ensure both garages and retail customers can find A1 online and seek impartial advice.

Molloy said: “We live and breathe ADAS, but it’s no good having all this expertise if no one knows you exist!

“Early in the business, I knew we needed a website that really worked and would show up for people looking for ADAS services. It’s your ‘shop window’ and an absolute must for getting the right customers through the door.

“Garage Services Online (GSO) were the obvious choice and the website has since made a huge difference to our business. We’ve grown a lot in the last four years and the website has grown with us.”

Pictured, from left, A1 ADAS Group directors Ian, Adam and Helen Molloy

To ensure your company name is “in the mix” when customers are looking to buy, contact: angela@aftermarket.co.uk for details of the promotional packages available.

Batteries & Chargers

Brakes & Clutches

Taking stock of management

Shropshire-based Castrol Service garage Allcarz explains how optimising operational processes for stock management has moved business into the fast lane

The owner of Shropshire-based independent garage, Allcarz, says implementing FoxInsights into its stock management process has been a major success for the business, having previously dealt with issues of overstocking on oil.

Following a simple DIY installation of a wireless FoxRadar monitor, oil consumption can be tracked from anywhere and at any time.

Functioning on smartphones, tablets, and desktops, FoxInsights enables companies in the automotive industry, amongst others, to optimise their business processes and resource efficiency using data analysis, answering the question: ‘How much oil is left in the barrel?’

FoxInsights develops datadriven, customer-oriented and measurably successful solutions that create real added value for logistics, sales and marketing. This allows companies to map the needs of their endcustomers, forecast ordering behaviour and improve disposition planning.

With over 116 years combined experience, the team at Allcarz, headed up by owner Dave Hughes, provides servicing and MOTs for all makes and marques in Oswestry.

A member of the Castrol

Service Network ordering weekly to keep up with demand, Allcarz can stock up to 15 barrels at a time.

Hughes said: “FoxRadar has taken time consuming and manual processes digital. I set the level at 41% in the app and an alert is sent to my phone when the barrel reaches this volume.”

A user-friendly and detailed reporting system enables Hughes to predict the oil needed in the workshop, eliminating the need to overstock, with options to look back on previous activity.

“It gives us complete control and visibility of our oil usage from the convenience of my mobile phone.”

Visibility can be shared through the app by giving access to the team, so that they can aid in managing oil levels, with daily updates ensuring an accurate reading.

Hughes has really benefitted from regular visits

and communication from his business development manager, David Roberts from The Race Group, on top of plenty of knowledge and support given by the team at FoxInsights, ensuring he receives the best the equipment can offer.

“Efficiency in the workshop is paramount,” Hughes said. “Implementing FoxInsights into our processes has benefited myself and the team, as we are able to spend less time manually tracking our stock, and more time providing our customers with the best experience.”

The Race Group, part of Certas Energy, is Castrol’s route to market, servicing independent workshops in the UK. Castrol provides outstanding lubricants, technical expertise and branding opportunities to independent workshops, helping boost business growth and development in competitive times.

A Castrol spokesperson has praised FoxInsights’ telemetry systems for revolutionising the bulktank supply chain for its customers.

Workshop managers can effectively outsource oil stock management and ensure they commit to spending on new stocks only when they really need to. The only time spent on managing bulk tank oil stock will be reading delivery confirmation emails.

Garages can email sales@ theracegroup.co.uk to find out more.

David Roberts (left) from The Race Group with Dave Hughes

Data systems keeping business ahead of the curve

How expertise in downtime management, cost control and transparent service delivery is driving business performance for a UK fleet operator

The pan-European automotive rental, leasing, and mobility provider Drivalia, which is expanding its presence in the UK, has appointed Motor Assist from AX to provide end-to-end accident management and mobility solutions.

Motor Assist, which supports fleet and leasing companies and their customers, as well as insurance brokers and their clients, dealerships and OE manufacturers, is a technology-driven, endto-end claims management service — from first notice of loss through to vehicle repair and completion of the claim.

Drivalia said that as one of the top 50 contract hire and leasing companies, it is vital for its diverse customer base to benefit from a seamless provision of service.

Motor Assist’s expertise in downtime management, cost control and transparent service delivery were also high priorities, Drivalia said.

The company will also support Drivalia as the fleet sector embraces the transition to EVs, offering its customers efficient repair and mobility services that reinforces its ambitious growth plans for EV integration.

Under the partnership, Motor Assist will offer a range of accident management and mobility solutions.

Drivers will also benefit from Motor Assist’s ‘EV-for-EV’ guarantee, ensuring that drivers don’t have to get back into an ICE car if their EV is off the road.

According to Motor Assist, the fleet sector is moving into a new era of vehicle incident management, backed by rapid technological advancements and growing data availability.

A recent survey conducted by the company of 200 UK fleet decision makers from both commercial vehicle and car fleets showed technology greatly benefits incident management efficiency.

Nearly 90% of respondents said using technology to manage incidents reduces vehicle off road time. Over three quarters of those surveyed (76%) said technology saves between one and four days

per incident.

Over a third of all fleets said they use an incident management platform (which various stakeholders can access). Whereas slightly more commercial vehicle fleet decision makers (35%) than passenger car fleets (27%) said that they use a dedicated fleet dashboard that provides managers with an overview of current and past fleet performance — suggesting that more could benefit from the data that these powerful tools can generate to support decisionmaking.

Mark Young, account director at Motor Assist, said: “When we first engaged with Drivalia, we knew our business culture and values were similar. We are delighted to be working with its team, supporting its plans to grow its presence in the UK and

build its electric vehicle offering.

“For both of these aspects of its strategy, Drivalia required a partner that not only had a similar outlook, but also had proven expertise in the sector and a fresh approach that was not restrained by how things were done in the past.”

Drivalia commercial operations director Duncan Green said: “It is refreshing to work with a business that has decades of experience, but which is also offering something different in terms of its service efficiency and technology.

“Our fleet operator and other partners expect a full range of fleet management solutions, and working with Motor Assist enables us to present a complete range of services.

“This enables us to offer a one-stop solution, while benefiting from the proficiency of Motor Assist in delivering accident aftercare and rapid assessment and repair of vehicles to reduce downtime and costs.”

Drivalia announced in February that it was expanding with two new franchise sites in London and Maidstone. The firm is partnering with established independent rental companies and said it is also discussing collaboration with other businesses to offer flexible access to vehicles.

Bodyshops ‘need image makeover to attract talent’

Bodyshops are being urged to help give themselves a change of image to attract a new generation of workers into training and working in the sector.

Axalta’s senior global marketing director for refinish, Bart De Groof, said the industry has an historic (undeserved) reputation “for being hands-on, manual, dirty and potentially dangerous”.

Young people today don’t expect a job for life but rather will ‘test and taste’ different

careers — and refinishers and mechanics have little to no visibility with car owners, so they may struggle to find a true sense of job satisfaction, De Groof said.

Add to that, refinishers work in pressurised environments, striving always to work faster and be more productive, yet they hold arguably the most responsibility for the repair as far as the car owner is concerned — how the car looks cosmetically when the job is finished.

It can be construed as all-risk with very little direct reward, despite it being a very fulfilling and highly skilled job.

In the UK, between 2014 and 2022, the percentage of 22- to 29-year-olds in professional and managerial jobs increased from 38% to 46%, while the percentage of those in higher working-class jobs, including skilled manual work, went down from 25% to 16%.

“This is a perfect reflection of one of the main problems facing bodyshops today across our region.

“Working with your hands is seen as a lower-skilled job. For many, the cachet comes from the place and not the job; the preference is often to work in a lesser job in a more prestigious organisation, than to have a highly-skilled manual job in a humble bodyshop.”

De Groof said the industry must make clear

to job seekers that modern bodyshops are more akin to high-tech laboratories.

“Bodyshops are no longer like the dirty, dangerous factories of old. This couldn’t be further from the truth, but sadly the perception lingers. Bodyshops have a bit of image crisis on their hands that we are working to help change.”

Technical innovation has seen the car paint repair process in particular become faster, easier and more profitable, he said.

Modern digital tools clearly send the digitisation and environmental sustainability

AA turns to Delphi for cutting-edge training

The AA has partnered with Delphi Academy to enhance the skills of its patrol network through a comprehensive training programme.

The collaboration combines the academy’s industry-leading expertise in automotive training with the roadside network’s commitment to maintaining exceptional service standards.

Delphi said the bespoke training includes in-person sessions at its Warwick academy, alongside access to its e-learning platform.

Learning manager for roadside at the AA, Nick Foxall, said: “Our patrols are the backbone of our service and investing in their training ensures we’re ready to meet the evolving needs of drivers across the UK.

“Delphi’s blend of practical and online learning offers the flexibility and depth we need to stay ahead in a fastchanging industry.”

The programme features courses covering latest automotive advancements including braking, vehicle electrical diagnosis, suspension systems and common rail diesel diagnosis.

Luke Garratt, UK technical services manager at Delphi, said the programme gives

AA patrols the cutting-edge skills they need to tackle the challenges of modern automotive technology. Complementing the

James MacBeth (left) with Toby Perkins

messages that resonate with tech-savvy jobseekers including Gen Z — “the true digital natives”.

“Advanced innovative developments such as Axalta Irus Scan, Axalta Irus Mix and Axalta Nimbus, the newly launched global customer experience platform for refinish customers, have contributed towards this shift for many bodyshops,” De Groof said.

The time it takes to train to start a job in the industry is another possible barrier to entry for young talent.

“The refinish industry should take heed of this trend and offer a much shorter training cycle to allow entry into our sector for a ‘taste and-see’ type experience.

“We also need to be prepared that they may stay for a while and then move to something else entirely, even if they are satisfied with the job. This diversity is simply part of their career path and not a negative reflection of our industry.”

hands-on sessions, AA patrols have access to the academy’s e-learning platform, which offers over 300 interactive modules. This includes technical articles, videos, and simulations to reinforce learning and provide ongoing development opportunities.

Darren Naughton, the AA’s training delivery and support specialist, said: “It’s not just about keeping up with the industry, it’s about leading it. Working with Delphi gives us confidence that our patrols are fully prepared for the future of motoring.”

Apprenticeships in focus at Auto Windscreens

Auto Windscreens MD James MacBeth has hosted talks on the apprenticeship levy and the automotive market at the firm’s Chesterfield head office with the town’s MP.

Toby Perkins, MP for Chesterfield and Staveley and chair of the House of Commons’ Environmental Audit Committee, toured the head office and discussed apprenticeships, the role of technicians and EVs.

Perkins, a former shadow minister for apprenticeships and lifelong learning, met Auto Windscreens apprentices at the firm’s training centre and saw ADAS calibration work at first hand.

MacBeth said: “We were pleased to show Toby around

the business, which is one of the largest employers in the area and has been based in Chesterfield since being founded in 1971.”

MacBeth said there had been meaningful discussions about the apprenticeship levy, which the firm does not receive for apprentices in Scotland, Northern Ireland or Wales. He also called for automotive technician posts to be recognised as a skilled profession.

Perkins pledged to raise the issues, including the importance of vehicle safety systems calibration, with ministers.

“I was lucky enough to meet some of their apprenticeships and see the skills they need to complete the role,” he said.

Perkins also encouraged school leavers to consider apprenticeships alongside university and other career paths.

Dean Lomas joins Wrenches & Wisdom campaign

Schaeffler’s Wrenches & Wisdom campaign, which puts the spotlight on workshop apprenticeships and career possibilities for students in the aftermarket, has recently completed filming a new episode with Dean Lomas.

Since launching his ‘The Neurodivergent Mechanic’ YouTube channel last year, Lomas (pictured) has become a recognisable face in the industry.

He started his automotive career in 1996, winning the National Modern Apprentice of the Year Award in 2001, in 2011 he went mobile, and he finally opened his successful DC Lomas business in 2016.

Last year, he expanded

his Cheshire premises and moved into EV repairs, so his perspective of the industry is ideal for Wrenches & Wisdom.

And having a career path that many apprentices want to imitate, sharing his experiences in the latest video will hopefully help many wanting to follow in his footsteps.

In the latest episode, Lomas explains his journey and how he managed to succeed despite many challenges. He also discusses how the industry can help young people progress their career journey, along with the importance of installing genuine OE quality components.

The video is on Schaeffler’s REPXPERT UK social media channels.

Meanwhile, Wrenches & Wisdom will continue throughout this year, with the REPXPERT team aiming to visit a host of workshops, talking to garage owners and professional technicians.

Visit www.repxpert.co.uk for details.

Spirit of enterprise powering Dudley garage to new heights

Grant support fits perfectly into £100,000 expansion plans for Kingswinford Tyres

One of the Black Country’s leading tyre specialists is on course for its best-ever year after expanding into an additional unit.

Kingswinford Tyres, which was set-up by Andy Page in 1992 with redundancy money from MG Rover, has invested over £100,000 into creating a premium tyre fitting bay at its Dawley Brook Industrial Estate site.

Backed by support from Business Growth West Midlands (BGWM) in Dudley,

the company has secured a £27,000 grant to help buy and install a robotic tyre fitting machine and a Road Force Elite Wheel Balancer from Hunter.

This state-of-the-art technology means the business can safely and e ciently deliver a highquality service to high performance and luxury cars, such as Rolls-Royce, Ferrari, Aston Martin and Bentley.

Andy said: “We’ve nearly doubled the size of the business in the last three years and I am now on course

to hit £3 million this financial year, with another £500,000 possible in 2025 with this new o er currently being rolled out.

“To be able to hit the repeatable accuracy required with these vehicles, we had to make this investment and

New premium bay is already a hit with the customers

there is little doubt that the help we received o BGWM in Dudley has accelerated the process, especially how our growth adviser was able to assist us in securing a £27,000 Dudley SME grant.”

Andy said the robotic tyre fitting machine is laserguided for unbeatable accuracy and ensures that there is zero risk of any damage to the rim or tyre — which as all garages will agree is a necessity when you are dealing with cars worth hundreds of thousands of pounds.

Pictured, from left: Donna Watkins, Andy Page and Toni Ball

“Having that little bit of extra financial freedom also meant we could invest in the wheel balancer at the same time,” Andy said.

“It’s the fastest and most e cient in the world and simulates road pressure to identify even the slightest inconsistencies.”

Andy said the premium bay had already had a positive impact on the firm and was a hit with customers.

Kingswinford Tyres, which is approved by the AA and RAC, has 13 employees and o ers wheel alignment, tyre replacement (both on and o site), tyre pressure management system refit, OEM exhaust replacement and alloy wheel repairs to hundreds of private and company customers.

The firm turned to BGWM in Dudley to provide external advice and guidance on its expansion plans, completing a GROWTHMapper diagnostic tool and accepting referrals to Innovate UK and the Investment Readiness Programme.

It was the business support specialist’s ability to navigate the di erent funding programmes that proved pivotal, resulting in a successful application for a £27,000 grant.

Toni Ball, finance

administrator at Kingswinford Tyres, said BGWM had opened the eyes of all involved in the business to opportunities, “making a complex landscape very simple to navigate”.

Ball said: “I’m in little doubt that the proactive nature of the support we’ve received has ensured we completed our expansion plans a good six months earlier than expected. This means we can be first to market with the high-end premium tyre fitting service.”

BGWM in Dudley, which is managed by Dudley Council and funded by the UK government through the UK Shared Prosperity Fund, is supporting more than

Grant has been pivotal moment toward next stage of growth

Donna Watkins, business growth adviser for BGWM in Dudley, said: “Andy, Toni and the team at Kingswinford Tyres have fully embraced the support that’s available to them and were open to discussing a host of ideas that they had for their company.

600 companies based in the borough.

This package of support includes advice from local business growth advisers, grant programmes to improve productivity and expedite the businesses’ journey towards net zero, innovation support and assistance for entrepreneurship and startup businesses.

Delivered by Oxford Innovation Advice, the local business growth advisers provide an information, diagnostic, brokerage, and account management service to support local businesses and budding entrepreneurs.

A special focus is placed on helping firms in key local sectors.

“Having someone from the outside looking in helped identify several improvements and, importantly, resulted in the firm receiving a grant of just over £27,000. This has proved to be a pivotal moment in moving the business onto its next stage of growth.”

Meanwhile, Andy said he is focused on making the business the best it can be.

“We have one site only and are concentrating on that and the mobile service across the Midlands as it’s my belief that when controlled by someone with a passion for the company we can make it the best that the West Midlands and beyond has seen.

“We don’t believe we can do this with multiple sites.”

Food for thought at Shaikly

John Shepherd heads to Colchester for a ‘business breakfast’ with plenty of technical expertise on the menu at an inaugural ALLDATA Europe event

In true workshop style, the kettle was on with copious amounts of tea, co ee and other refreshments awaiting when I arrived for a special event at the Shaikly Motor Company in Essex one morning last month.

It was a (reasonably) early start for a Saturday and for those of us who had skipped breakfast to arrive on time a groaning workbench with plenty of pastries, fruit and other refreshments was the sight that was needed and real food for thought ahead of a morning of topical and technical presentations.

It was a sign of just how popular the event was that so many (around 50 to my count) turned out and gave up their Saturday for this first Repair Excellence Event, which was hosted by ALLDATA Europe in partnership with Opus IVS.

This exclusive event in Colchester highlighted repair solutions, shared industry expertise and tackled a number of the key technical and business challenges faced by the automotive aftermarket all year round.

All of the independent workshop

owners and technicians present were treated to a day of training and networking, with the aim of boosting knowledge, strengthening confidence.

ALLDATA said the programme also sought to enhance the community culture within the sector.

Real insight for delegates including training sessions

Garage director Michael Shaikly, Technical Topics’ James Dillon and exhilHRate’s Amy Blick formally kicked o the proceedings with a series of keynote presentations.

Michael gave a fascinating insight into customer scoring and profiling, while James, in his inimitable, enthusiastic style guided us through diagnostic approaches, test and measurement techniques.

Amy’s focus on the HR challenges faced by workshops struck a real chord and there were plenty of attendees taking notes as she guided us through the employment-related maze of dealing with skill shortages, physical demands and worklife balance — drawing on actual case studies. But it was not all talk. There were

Ben outreach adviser Sam Core and business development manager Jonathan Ramsey

Steve Scott talks to delegates

plenty of opportunities for audience interaction too with a range of experts on hand to o er real insight as delegates for the event were divided into groups to join three in-depth technical training sessions.

In his session Steve Scott, founder of the SimplyDiag Network, focused on e cient and profitable troubleshooting, with a particular emphasis on fault identification and root cause analysis using pass/fail tests within an initial assessment time.

Separately, Mechanic Mindset’s Darren Quinn delivered a masterclass in sensor diagnostics, deploying Opus IVS tools and ALLDATA Europe wiring diagrams to talk his session guests through sensor functionality, fault codes and troubleshooting techniques.

Mini expo o ering one-stop-shop of technical expertise

Meanwhile, Gary Clayton from The Hybrid & Electric Vehicle Repair Alliance steered those taking part in his session through the myriad of activities that his organisation is involved with in supporting the automotive aftermarket community.

ALLDATA Europe and Opus IVS sta were available throughout for what was in e ect a mini expo o ering a onestop-shop of technical expertise, with delegates being guided on how to make the most of tools and equipment on the market, including ALLDATA Repair and Opus’ DrivePro2, as they tackle the everyday challenges they face during the day job in their respective workshops.

On the Shaikly forecourt, sta from Ben chatted to delegates over a cuppa about the work the charity does to support garages in fostering wellbeing — not just in the workshop but also for family members of those working within the auto sector.

ALLDATA Europe UK sales director Simon Frost said the collective knowledge and experience of the lineup of speakers underscored their unique industry expertise and the work that goes in to raising standards across the industry.

“From business growth strategies to modern technical sessions, the Repair Excellence Event is designed to give workshop owners and technicians the tools they need to stay ahead in a rapidly evolving industry.”

Forecourt food for thought in the lunchbreak

Shell UK and Benelux region lubricant technical manager Drew Stinton (left) with Peter Coombes

Shaikly Motor Company director Michael Shaikly

On the move

Our round-up of the latest industry appointments. Send your people and recruitment news to the editor: john@aftermarket.co.uk

Retail business team promotions at First Stop

First Stop has announced promotions within its team of retail business consultants as the automotive services firm continues to expand.

Shaun Sweeney and Nick Salt, who have more than 10 years of collective First Stop experience, have been promoted to national franchise manager UK & Ireland and UK territory manager respectively.

Meanwhile, Damian Cleaver has been appointed as business development manager for Wales and the south-west, having previously worked as area manager at ETB Autocentres.

Thomas named accounts manager for ETB in Bridgend

ETB Wholesale has announced the appointment of Gareth Thomas as the new accounts manager for its Bridgend tyre distribution centre.

Thomas, 33, brings a wealth of hands-on experience from multiple roles within the business, making him the perfect fit to

Gareth Thomas

meet the needs of existing and new customers, ETB said.

A Bridgend resident himself, Thomas is no stranger to the local customer network and has spent his career honing his skills across a variety of positions. Starting as a driver, he moved through the ranks to work in the warehouse, before stepping up to managerial and assistant managerial roles.

Thomas said: “This role allows me to ensure prompt, efficient deliveries and taking the weight off by meeting the needs of more contacts at an extremely busy period.”

He ran his own depot before that.

First Stop said it has attracted 11 new franchise partners during the first two months of 2025.

Sweeney said: “We’re welcoming a number of new dealers to the network, with a tailored package of support that is adding real value to their businesses.”

FAI appoints Wykes as new head of sales

FAI Automotive has appointed Lewis Wykes as head of sales for the UK and Ireland.

With over 20 years in the motor trade, Wykes started as a warehouse operator and progressed through roles including delivery driver, parts person and retail branch manager. He went on to be regional manager for seven years.

In his new role, Wykes will lead a team of area sales managers and customer service specialists, driving strategies to attract new customers and revenue.

He will also promote multiple brands, strengthen relationships with key decision-makers, and

Lewis Wykes

support business growth. Wykes will also collaborate with internal teams across marketing, purchasing and product development.

FAI managing director Lee Hewlett said: “Lewis’ experience in factoring means he has a very good understanding of the market and our customer needs, which makes him a great asset to the company.”

Shaun Sweeney Nick Salt Damian Cleaver

Jones joins Fischer Panda UK Power Solutions

Fischer Panda UK Power Solutions has appointed Stuart Jones as its new vehicle specialist.

The company, a leading supplier of hybrid vehicle and integrated power solutions, said Jones brings 12 years of expertise in vehicle power systems and applications, having worked extensively in automotive and van conversion

business in the UK and Europe.

His experience spans product management and refrigeration OEM applications, as well as expertise with integrated vehicle systems such as air conditioning and climate control systems.

Jones will be responsible for supporting clients with technical advice,

Mark Ost takes over as MD of ISN Europe

ISN Europe has appointed Mark Ost as MD, overseeing the established garage equipment and tools divisions.

James Boon, who has been interim MD since 2022, said: “I consider this appointment to be a landmark for ISN Europe, and should be seen by our employees, customers and indeed the industry as a whole as significant and compelling.”

Boon, who founded the original Hofmann Megaplan

UK business in 2004, subsequently acquired by Florida-based ISN in 2017, will remain as an ambassador and advisor to the business.

ISN Europe consists of two divisions — ISN Garage Assist, supplying garage equipment to independents, main dealers and tyre chains, and ToolTruck, which distributes a range of tools and diagnostic products via a network of dealers.

Ost will report directly to the US CEO and board.

CEO Mark Majeske said “I am excited to have Mark on board. We are confident his unique, combined experience with both the tools and equipment sectors will be exactly what we need to accelerate our overall success in Europe.”

overseeing system integrations and awareness of the firm’s advanced

vehicle power solutions. He will also explore new business opportunities and build relationships with key stakeholders in the automotive industry.

Chris Fower, sales and marketing director, said: “Stuart’s expertise ensures we remain at the forefront of providing cutting-edge hybrid and power system solutions.”

Motofix names

Etherington head of central services

Motofix Group has appointed Ginny Etherington as head of central services.

With more than 20 years of operational leadership experience, Motofix said Etherington has a wealth of expertise in fleet management, logistics, compliance, and supplier relations.

Throughout her career, she has led large-scale operations, managed extensive fleets, and overseen supplier and contract negotiations to optimise costs and enhance service levels.

Motofix said Etherington’s data-driven decision-making approach, combined with

her expertise in performance insights and MI reporting, will further strengthen the firm’s ability to drive operational efficiency and service excellence across its network.

In her new post, she will lead the team in providing critical support to customers and sites, ensuring that Motofix’s frontline teams remain focused on delivering exceptional repair quality and customer experience.

Neaverson joins First Line as commercial director

Kevin Neaverson has joined First Line as commercial director.

First Line said Neaverson, a familiar face within the automotive aftermarket, brings more than 30 years’ experience to the role. He will use and share

his extensive expertise to effectively engage with First Line’s current customer base, while helping to promote its comprehensive portfolio and solutions to the wider aftermarket.

Neaverson will be responsible for analysing

marketing trends and implementing First Line’s commercial strategy, overseeing key business areas and ensuring the business remains competitive and customers are supported at every level.

Kevin Neaverson

Stuart Jones

Mark Ost

Ginny Etherington

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