Out and About
Dine at Spezia Truly Great Service, Truly Local Steaks By Elizabeth French
Local Italian restaurant Spezia is home not only to some of the greatest cuisine in the Omaha area, but also to some of the best staff. Operated by managing partner and head chef Brian Reilly, Spezia has employed Heather Bagshaw as a professional server since 2007 (just three years after Spezia’s grand opening!). With over 15 years of serving and hotel experience prior to her current position, Heather knew right away that she wanted to work at a fine dining establishment like Spezia. Heather appreciates the family environment that Spezia provides for its patrons and its employees. “I can’t imagine not working here,” she says. “The food is spectacular…my customers are so great, too.” Customers return the compliment by having nothing but fantastic things to say about Heather and her fellow staff. It’s no surprise that Heather is so popular—she knows her regular customers by name and even knows most of their favorite dishes! Tom Dolan, a financial advisor, has been a regular at Spezia for 24 years, and his Thursday lunch group
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October 2018
Managing partner and always asks for Heather. “She was our server for head chef Brian Reilly years,” says Tom. “She always makes a point to (third from left) and come say hi and catch up. She greets each one professional server of us individually and makes sure we’ve enjoyed Heather Bagshaw (far left) everything. She’s the reason we go there.” In along with some of addition to the outstanding service he receives each Spezia’s servers time he enters Spezia, the delicious food and the convenient location keep Tom coming back. One of the reasons Heather is so proficient is her passion for her work. “Some people hate going to work,” Heather says. “I actually look forward to going to work. It’s my family.” Tom attests to her positive attitude and dedication, noting that “she’s very professional and works a lot of hours, and she seems never to be in a bad mood.”
