Guide to future mobility
Table of contents Capgemini guide to future mobility
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Introduction to the Capgemini Group
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The automotive industry is fundamentally changing
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Capgemini and GM – A history of partnership in digital transformation GM vision for the future of mobility
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Engineering and product development Experience design
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Capgemini Smart Mobility Connect Data drives transformation
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Sales incentives transformation
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Case studies - EV, retail and sharing transformation Your Capgemini team for General Motors
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Capgemini guide to future mobility
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Capgemini guide to future mobility
A new future is being written for the automotive industry. More than just enhancements to technology, the industry is undergoing fundamental changes that are altering business models and interaction with customers. Capgemini is shaping the future of mobility. We partner with our clients to enable their business and IT transformation with advanced technology, guiding them along through a new competitive landscape, ensuring future business performance and growth. Our vision of future of mobility is high-tech, sustainable, electric, and highly engaging. An ecosystem of partners will connect people with technology in ways that haven’t been experienced before. At Capgemini we pride ourselves on partnering with our automotive clients to help shape empowering new mobility ecosystems and customer experiences. General Motors’ plan to electrify its fleet and embrace autonomous driving and ride sharing is changing the world for the better. Our Capgemini sustainability prerogative supports the development of EVs for a cleaner environment and autonomous driving for increased driving safety. Our Capgemini team also believes there are valuable lessons to be applied to the future of mobility from COVID 19 pandemic. These include driving fresh opportunities for direct, digital customer engagement and exploring new opportunities to bring the sales and service experience to customers while continuing to leverage a strong dealership community. Together we can help GM deliver mobility solutions which are open, intelligent, dynamic and engaging. In this guide we introduce our Capgemini capabilities and share our perspectives on the rapidly evolving mobility market with helpful links to additional Capgemini perspectives on these important topics.
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Capgemini guide to future mobility
Introduction to the Capgemini Group Capgemini is a global leader in consulting, technology services, and digital transformation. We are at the forefront of innovation to address the breadth of clients’ opportunities in the evolving world of cloud, digital, and platforms. Building our strong 50-year heritage and broad industry-specific expertise, Capgemini enables
organizations to realize their business ambitions through an array of services from strategy to operations. The very heart of Capgemini’s purpose is to build an inclusive and sustainable future for all, enabled by technology, drawing on the energy of our talents and those of our customers and partners. 2019 FY Results
Our group revenue
17.3 billion
A full range of services
Broad experience in key industry sectors
270 000
($15.2 billion USD)
By geography
270,000 people helping our clients solve their most complex business and technology challenges at scale
people
with more than 110,000 in India alone
North America
30%
64% 6%
Leading edge automotive engineering, innovation and design
Human - centric experience design and mobility
Europe
Rest of the world (including China)
Providing digital innovation, consulting and transformation through strategy, technology, data science and creative design.
50
Almost countries
with more than 120 nationalities
Capgemini named one of the 2020 World’s Most Ethical Companies® by the Ethisphere® Institute for the 8th consecutive year.
Capgemini’s leading capabilities for our mobility clients include the engineering and product development resources of Altran, differentiated and engaging experience design provided by frog,
Capgemini Altran
frog
Capgemini Invent
Engineering, research and development
Experience design
Digital innovation and transformation
A global leader in innovation, engineering, research and development services, now part of the Capgemini Group
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and insights, innovations and future mobility solutions provided by Capgemini Invent.
Capgemini guide to future mobility
A globally recognized design and innovation partner that transforms businesses, also part of the Capgemini Group
Our global digital consulting and transformation organization leveraging strategy, technology, data science and creative design
Our alliances and partnerships Capgemini’s partnership ecosystem is constructed around our seven portfolio priorities, with each partner reinforcing expertise in line with our strategic portfolio. This carefully curated
ecosystem gives clients access to the latest thinking, technologies and market intelligence, and is constantly evolving to keep up with the latest trends.
Seven portfolio priorities
SERVICENOW
Customer experience Cloud Cybersecurity AI and analytics Digital manufacturing Digital Core with SAP S/4HANA® ADMnext
Our automotive and mobility clients Capgemini has partnered with global automotive and mobility clients and tier-one suppliers across the value chain from research and development, manufacturing, supply chain/logistics to marketing, sales and service. Our work with automotive clients is focused on accelerating and optimizing business processes and horizontal integration for accelerated product time-to-market,
improved digital experiences for dealer partners and customer engagement. Our recent work with all-electric and ridesharing start-ups includes operating model definition, retail & service network planning, finance, digital manufacturing, CPQ, commerce and digital customer experience design.
Our Capgemini brands have delivered solutions across the value chain for leading automotive, mobility & captive finance clients Research & Development
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Product Research & Development
Capgemini guide to future mobility
Manufacturing
Supply Chain & Logistics
Marketing, Sales & Services
Rental, Fleet and Sharing
Financial Services
The automotive industry is fundamentally changing At Capgemini we understand that GM is impacted by these major long-term industry shifts:
New technologies
Sustainability and urbanization
AI, Analytics, alternative drive trains & the CASES movement are driving strategic investment in the industry and the future of mobility.
From Ownership to shared mobility Autonomous vehicles are going beyond assisted driving and hence will facilitate new business and revenue models.
Changing customer expectations Exponential growth and the usage of customer and vehicle data are some of the main challenges for the industry, yet customer expect a seamless customer experience and data security at the same time.
New market entrants
Major geographic shift
New market entrants challenge original suppliers and manufacturers and force a change in strategy and business model.
Significant growth of the Chinese and other markets offer potential but challenge automakers to enter new business models and deliver to a different customer.
“The automotive industry continues to be a growth story. Old paradigms are not valid any more — disruptions enforce the change.” !
Capgemini can help GM deliver solutions which address these major long-term industry shifts to win in the marketplace.
Capgemini and GM: A history of partnership in digital transformation Capgemini and GM work together today in GM’s Engineering organization on active safety systems and sub-systems integration, passive safety, validation and verification and mobile app-vehicle integration. We are proud to have provided consulting and application-management services to GM from 2006 to 2014 as a strategic supplier. Our scope of work spanned 30 plus countries
and included strategic planning, architecture, dealer systems and sales and marketing with 99.5percent on-time delivery. Our Capgemini team has prior experience at GM and can ramp up more quickly to accelerate time to value in today’s fast-paced market.
Vehicle engineering, validation and verification (2004-present)
Active safety subsystems integration
HIL / SIL / MIL testing
Product / UX Design
OnStar services and infotainment
Passive safety
Capgemini guide to future mobility
Mobile app – vehicle integration
Staffing services (Allegis)
Global application and integration management and application development (2006-2014)
Integration and application management
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Validation and verification
Application development
Accelerated solutions Environment workshops
GM vision for the future of mobility At Capgemini, we believe in the vision and transformation that General Motors has designed in order to create a safer and smarter world. As the mobility industry continues to evolve at a fast pace, we understand the importance of technological developments and advances that are needed to deliver a cleaner
Zero crashes ●
● ● ●
Zero emissions
Enhanced safety features Ridesharing platforms Driverless technology Fewer cars carrying more passengers safely
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Full electric vehicles Convenient access to charging infrastructure More EV vehicles in more segments Renewable energy sources
and safer tomorrow. The GM team is redefining the future of automotive mobility, while continuing to be a transformational leader throughout the world. We believe the experience and insight of Capgemini as a strategic partner will enable GM to realize its transformational journey.
Zero congestion ●
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Connected Technology Connected
New technology such as V2X to optimize traffic Vehicle integration to Connected Cities Data and analytics to optimize planning & routing
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Digital vehicle platform with active safety, infotainment & connectivity Next generation autonomous capabilities FOTA software updates
The Capgemini Group can help GM accelerate bringing this vision to market with our service offerings Product Development
Engineering
Verification & Validation
Trusted Vehicle, V2X, IoT & 5G
Product Strategy & Design
Market Insights & Innovations
COVID-19 Mobility Impact Capgemini surveyed more than 11,000 consumers from 11 countries representing 62 percent of global annual vehicle sales and found that health and safety concerns will continue to shape consumer behavior even after this crisis subsides. There will be a marked preference for individual mobility over public and shared modes of transport. Our research also shows the rekindling of interest in vehicle ownership among younger consumers along with a preference for digital-engagement channels.
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Capgemini guide to future mobility
At the same time, however, inevitable economic fallout and trends like work-from-home could dampen demand. In a post-pandemic world, GM must respond to and leverage these shifting consumer trends to gain a competitive advantage. Those who are leading the way in offering an engaging digital customer experience and innovative business models such as direct digital sales, flexibility for subscriptions or pay-per-use, home delivery and field service are well placed to weather this storm. They also show us valuable lessons and examples of agile innovation for the future mobility consumer.
Engineering and product development In 2020, Capgemini acquired Altran, the global engineering, research and development services company. The combination of Capgemini and Altran provides a compelling mix of IT services, digital transformation at scale, verification and validation optimization services, leading research and development and engineering services. Capgemini and Altran bring tangible capabilities to help accelerate product development cycles to deliver technology rich vehicles to market faster. Together, Capgemini and Altran can offer GM:
• T he ability to conduct global data collection campaigns on the roads of more than 60 countries
90%
8
• A disruptive approach to VandV leading to cost reduction of up to 35 percent and accelerated time-to-market • More than 25,000 experts in data and the AI@scale platform • Over 5,000 certified experts in cloud hyperscalers • Significant investments in ADAS research and innovation programs Our teams address autonomous driving and connectivity, sustainable mobility, and complete vehicle development with our six pillars of engineering R&D services.
of Innovation in the vehicle will come from software
Increased connectivity enables OTA, remote diagnosis and management requirements
Software integration on numerous diverse hardware platforms
More sophisticated technologies such as hypervisors, GPU processing & AI
Overwhelming verification and validation workload and cost
Increased complexity while increasing reliability
Capgemini guide to future mobility
Engineering and Product Development (continued)
E/E and digital services
Connected mobility solutions
Software- defined cockpit cluster /iInfotainment HMI
Telematics: 5G cellular and satellite
Connectivity and intravehicular networking
V2X: C-V2X & DSRC
Body control
Vehicle, cloud and connectivity platforms
E/E V & V, Test
Connected mobility applications and services
AI/ML and analytics
Functional safety & cybersecurity
Telematics V&V, test
Functional Safety and cybersecurity
Autonomous mobility solutions ADAS/AD system engineering Functional safety and SOTIF cybersecurity
Vehicle mission profile analysis
Innovation design
Electric and hybrid architectures
Advanced manufacturing Manufacturing engineering
Chassis
Body in white
ADAS/AD driver assistance systems V&V
Supplier quality engineering
Interiors Component development
Tools integration & digital continuity
Hybrid cloud infrastructure
Our embedded software and hardware engineering services represents our largest engineering, research and development organization with over 3,500 engineers globally and capabilities that cover the key services that design, implement and test E/E systems.
Connected mobility solutions We are delivering vehicle to cloud connectivity services that provide a foundation for many new use cases enabled by the vehicle as a data enter or “smartphone on wheels”. This includes downloading new functions via OTA and uploading sensor data to create better user experiences and new business models.
Autonomous mobility solutions Our system engineering services for autonomous mobility has enabled functional development and algorithm validation. We developed our ADAS V&V managed services consisting of over 60 vehicles operating in over 45 countries to collect up to 20 terabytes per car per day for algorithm validation and tuning leveraging our SiL and HiL automation frameworks.
Capgemini guide to future mobility
Vehicle development
BEV V&V
Electrical and electronics engineering and digital services
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Sustainable mobility and EV powertrain
Seatings System integration
Homologation
Digital manufacturing
Passive safety
Industrialization
Smart factories and industry 4.0
Sustainable mobility and EV powertrain We have worked on EV powertrains for over a decade in Europe, enabling large OEMs to design, implement, and validate. Our systems engineers perform vehicle mission-profile analyses and leverage our simulation tool to evaluate different architectures. The analysis, development, testing, and homologation activities of EVs are where R&D teams often find themselves searching for additional skills when simultaneously working on conventional and EV drive trains. Our teams can help GM with activities related to accelerating time to market..
Complete vehicle development For our partner PSA, we developed a complete near-shore facility to develop a complete vehicle from bumper to bumper. This included our advanced industrial design methods and our design innovation center, body-in-white implementation and vehicle design and development including interior, seating and chassis.
Advanced manufacturing Our Advanced Manufacturing World Class Center has established innovative processes for agile, lead, and Industry 4.0 manufacturing technologies and processes across multiple industries. We leverage this know-how to create best practices for leading auto manufacturers using IoT, 5G, and AR/VR technologies, along with our advanced AI, machine learning and analytics, and our OT-to-IT digital transformation processes.
Experience design In 2020, Capgemini acquired frog Design, a global design and innovation consultancy. frog has helped leading mobility startups and automotive OEMs with human-centered design and engineering, including exciting global User Experience research and vehicle cockpit voice recognition design for General Motors. The auto industry has deep and sophisticated software capabilities for creating products and components, however, the next automotive era calls for sophisticated and integrated digital platforms. These open, heavily integrated, yet easy to use and frictionless customer-facing experiences demand additional skillsets.
Vehicle Information Domain
E3 Car Connect App
Precision UI
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Capgemini guide to future mobility
frog believes that advances in automation, artificial intelligence, sharing, and electrification are amplifying the rate of change in the automotive industry. Connectivity is no longer an added feature, but an essential part of a customer’s automotive experience. Seamless interactions between devices and services are challenging users’ long-held assumptions on how to navigate the world. frog is helping leading automotive companies transform to mobility providers and manage this disruption in mobility to provide compelling solutions.
Ride Hailing Venture Strategy
Jedi Dreamcar
Integrated Wrist Band Key FOB
Capgemini Smart Mobility Connect The customer at the heart of your business Capgemini’s response to this market shift is our Smart Mobility Connect offering which is a suite of solutions focused on alignment, strategy and execution in the core business domains of mobility customer engagement, including:
In this era of hyper-connectivity, everything about the way customers buy, own and use vehicles is transforming. Your customers expect a digital relationship with GM’s brands that is as personalized and seamless as our other online interactions, from banking to social media. The advent of new technologies in the connected ecosystem continuously enhances these experiences and expectations, and consumers now expect innovation on a daily basis.
• Connected customer: Customer engagement through device of choice, seamlessly integrated, personalized and value-focused • Connected ecosystem: The partner ecosystem of value in which the connected vehicle and customer opt-in for valueadd services
At Capgemini, we understand that General Motors must transform from its heritage of being an iconic product company into an iconic mobility provider with the customer at the heart of its business. The horizontal integration of all aspects of the customer’s experience must be harmoniously aligned so expectations are exceeded and customers are delighted. To offer competitive mobility solutions in the marketplace, we must strategically shift: • From engineers to data owners • From ownership to mobility • From product to service • From development cycles to agile manufacturing • From centralization to collaboration • From automotive competition to technological competition.
• Connected services and products: The mobility safety, value, convenience and commerce products available to the customer and vehicle • Customer engine: A complete customer view incorporating all aspects of the customer experience and which drives true customer intelligence.
CONNECTED SERVICE & PRODUCTS
CONNECTED CUSTOMER Reimagining customer experiences based on cutting edge technology ● Leveraging real-time data to provide actionable insight ● Creating customer loyalty by anticipating future needs along a holistic customer journey ●
CONNECTED ECOSYSTEM Defining the future positioning within the digital value chain ● Creating cooperation models with non- traditional partners ● Helping businesses activate their vision through carefully designed and agile business and operating models
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Connected customer
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Electric Mobility Connected ecosystems
Identifying high-potential areas for new connected services and products Increasing customer satisfaction by ensuring accessibility across various channels tailored to individual needs End-to-end mobility solutions that span the future urban landscape
CUSTOMER ENGINE
Connected services and products
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The architectural framework to reimagine the customer experience of the future Expediting innovation through pioneering technology and data analytics Insightful results and scalability by providing state - of- the- art AI functionalities connecting all involved parties of the mobility ecosystem
Our Smart Mobility Connect framework can help address EV and sustainability opportunities and challenges Our Capgemini Smart Mobility Connect framework can also help GM to strategize and deliver core components of electrified mobility for a seamless customer experience. These include definition of connected ecosystem partnerships, customer education about the benefits and requirements of driving an
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Capgemini guide to future mobility
electrified vehicle and the required connected services and products starting with charging but extending beyond to an ecosystem of green vehicle ownership and carbon-footprint awareness.
Data drives transformation Data as the core transformational element To compete in the marketplace of future mobility, GM as a mobility provider must capitalize on data as a source of customer intelligence and competitive advantage. Digital leaders such as Apple, Google, Facebook and Amazon have set a high standard for leveraging data to drive value and customers now expect similar experiences in relation to mobility solutions. New all-electric market entrants such as Tesla, Lucid and Polestar have the advantage of being new companies which offer direct sales and service models, but they do not have the scale of General Motors. The data-driven opportunities at GM are significant and Capgemini understands the journey to driving value from data. We have delivered projects at new all electric start-ups and established automotive companies to drive transformation and value through data. The upside is a growing portion of a projected $720 billion market over the next 10 years.
Global revenue potential estimations by 2030 in billion $* $800 800 $700 $600 $500
450
$400
Range of $720 bn
$300 $200 $100
80
$ Billion *Capgemini potential range analysis
The global expected revenue potential for vehicle data monetization by 2030 ranges between $80bn to $800bn, highlighting the enormous potential for both automotive OEMs and service providers utilizing the data for service innovation
Monetizing vehicle data is the most promising profit pool in the connected car ecosystem To compete in the marketplace of future mobility, GM as a mobility provider must capitalize on data as a source of customer intelligence data. The upside is a growing portion of a projected $720 BN market over the next 10 years.
Our Monetize Now framework is a strategy for OEMs to approach the identification of value-add data focusing on the below six critical elements underpinning the customer, organization and technology.
Capgemini Monetize-Now Framework Customer Customer centricity: Establish customer co-creation in a collaborative setting with automotive OEMs and service providers to design service experiences that customers enjoy Data trust; Build end-customers’ willingness to share data by increasing transparency in data usage and incentives to raise consumer trust and adoption
Technology Data enrichment: Enrich vehicle data with other available data sources (e.g. customer data, third-party data) to build more valuable data-driven services Data collector strategy: Develop a universal data collector box in all vehicle models to increase the volume of data signals for greater service innovation
Organization Organizational set-up: Embed service innovation within a new organizational set-up and collaborate with partners to speed up prototyping and scaling Service prioritization: Prioritize investments carefully, systematically evaluating data monetization opportunities to form a manageable set of promising services 12
Capgemini guide to future mobility
Sales incentives transformation Capgemini point of view Typically, an automaker spends 10 to 20 percent of its revenues on incentives. When inventories increase, incentives spending usually also increases as OEMs struggle with slowing demand. The incentives budgeting, planning and associated marketing processes are fairly complex and most of the incentive allocation
decisions today are made based upon tribal business knowledge and third-party auto-industry information providers (such as J.D. Power, Ward’s etc.) As the battle of sales intensifies, OEMs need of intelligent futurelooking data solutions which optimize their incentive budgets and maximize sales.
Our point of view is focused on two core elements:
Our Incentives Analytics solution has seen an incremental sales of 1.5% to 2.7% utilizing the same incentive budget.
Optimize incentives spend The Capgemini Incentive Analytics Solution is powered by proprietary AI and machine learning which provides insights and foresights to optimize incentive spend, maximize sales and allow for continuous incentive-program refinement.
An average OEM with $50B (1.6M units) in new vehicle sales can realize ~900M (31,000 units) incremental revenue.
Personalize offers Cash-based incentives encourage consumers to shop largely on price, making it harder for both dealers and OEMs to build or maintain relationships based on their brand or offerings. Capgemini recommends using incentives for improved customer connection and loyalty. This means reframing the way that both dealers and manufacturers think about incentives. It requires careful thought and implementation to make the cultural changes needed at the manufacturer and dealer level.
Connect with customers through experience channels. These channels include web sites, email communication, mobile device apps, and the kind of “above and beyond” customer service that takes place with each in-person customer engagement. The goal is to transform incentives from short-term tools that meet immediate sales needs to key elements of a long-term relationship strategy. OEMs must connect with customers through the digital experience channel of choice with the same voice” so it reads as follows: “OEMs must connect with customers through the digital experience channel of choice with the same voice
CRM
Capgemini incentives analytics solution
Dealer network Hometown Motors
Digital services marketplace
Customer
centricity Vehicle of interest
$
Purchase history 13
Capgemini guide to future mobility
Captive
$
$
Incentives and offers
Case studies - EV, retail and sharing transformation Establishment and launch of a new Swedish luxury All-Electric Vehicle OEM
• The client is a newly started EV company, selling electric performance cars direct to consumers, with a clear vision to disrupt the market and make car ownership as effortless and hassle-free as possible
• Capgemini Invent has supported the client centrally since the very beginning - from defining the target operating model, customer journeys and blueprints for market operations to developing concrete value-adding concepts and services
• Capgemini Invent has also supported the go-to-market execution and launch for the first seven prioritized markets in Europe
• Launch of the online sales channel, from central design to local requirements, adaptions, implementation and launch
• Delivered an online sales mobile app including CPQ, deposit, order, finance and insurance, and charging billing
• Establishment and ramp-up of the local market operations, including local concept designs and market operationalization
• Global definition of financial services offerings, followed by RFQ process support, local adaptions, definitions, benchmarking, pricing and launch
• Concept design and requirements analysis for payment and contract automation capability
• In-depth public charging analysis and a global and local strategy recommendation moving forward
• Global customer-care operations support and development
How we supported the client (selected activities)
• Defined Target Operating Model including a blueprint for how to operate in the market to deliver the defined business model
Launch of a new American luxury electric vehicle OEM
• T he client is a newly established EV mobility company targeting the luxury all-electric market segment with a direct online sales model exclusive sales boutiques and a wholly owned aftersales service network
• Capgemini has supported the client since its initial operations began in the U.S. beginning with SAP Finance and Procurement
• End-to-end online CPQ process for online ordering to manufacturing
• End-to-end aftersales service experience at wholly owned service centers, field service and 3rd party body repair partners
• Car configuration, sales tax, headless commerce, integration with SAP S/4 Hana and the client’s Custom UI
How we supported the client (selected activities)
Future scope:
• SAP S/4 HANA Finance, and Procurement and Ariba automation delivered in 20 weeks
• PLM and MES integration
Technologies:
• First SAP multi-bank connectivity project globally
• Subscription revenue processing, 3rd party royalties, entitlements, front-end UI design, conversational commerce • SAP Commerce Cloud, SAP CPQ, Salesforce
Capgemini is helping an innovative OEM to deliver subscription-based vehicles built for sharing
• T he client is a newly established Start Up OEM which manufactures unique vehicles designed to support sharing software engineered into the vehicle. The brand is targeted to digital natives
• Monthly fees are reduced if vehicle is shared with other drivers. Hassle-free and efficient mobility with high flexibility and connectivity as standard.
• Brand aspires to become Truly digital – strive for harmony between technology and automotive
• Capgemini has delivered the mobile app foundation components, account management, car sharing, connectivity, preferences and personalization
Customer centric
How we supported the client (selected activities)
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• Capgemini has helped the client with defining its mobile app and integrations to the vehicle sharing and scheduling backbone, registration and account management and integrations for aftersales service
Capgemini guide to future mobility
Service conversion
Sharing and community
Case Studies - EV, retail and sharing transformation (continued) The agency model is a hybrid retail sales model enabling direct customer-OEM sales with dealer participation
• OEMs and dealers must evolve today’s sales model or risk vanishing tomorrow
• C hanging customer expectations are forcing OEMs Dealers to rethink their current sales model and related processes
Capgemini Invent Agency Sales Framework
• I n the traditional sales model, the OEM sales experience is indirect and the dealer is the customer’s main contact. The data is owned by the dealer and customer experience can vary significantly based upon dealer skills and tools • I n the direct sales model, the OEM drives an end-to-end online sales process. The OEM is the customer’s main contact. The customer data is owned by the OEM and lays the foundation for a data-driven customer interaction.
• I n contrast to the traditional sales model, OEMs interact directly with customers within the agency sales model
• T he agency model represents an enabler for e-commerce in order to offer a customer-centric omnichannel experience
• T he agency sales model offers benefits by driving omnichannel sales, shifting data sovereignty and reducing dealer risks
Agency sales model
Traditional sales model
OEM/ OEM
OEM 1
• T he Agency Sales Model is the best of both worlds since it offers an innovative, customer-centric, omni-channel sales approach with a financial upside for Dealers and the OEM.
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Your Capgemini team for General Motors
Mike Hessler VP NA MALS Automotive Market Unit michael.hessler@capgemini.com
480.225.3409
Automotive Business Development Executive martin.bilderbeck@capgemini.com
586.872.3885
Jim Brady
Matt Desmond
Automotive Market Unit Executive
Automotive Market Unit Innovation Lead
james.brady@capgemini.com
mathew.desmond@capgemini.com
734.812.2258
248.764.0185
Calvin Nichols
Mike Olds
Automotive Market Unit Executive calvin.nichols@capgemini.com
734.780.0545
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Martin Bilderbeck
Capgemini guide to future mobility
Automotive Market Unit Account Executive mike.olds@capgemini.com
248.225.8472
About Capgemini Capgemini is a global leader in consulting, digital transformation, technology, and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. A responsible and multicultural company of 265,000 people in nearly 50 countries, Capgemini’s purpose is to unleash human energy through technology for an inclusive and sustainable future. With Altran, the Group reported 2019 combined global revenues of $20 billion. Learn more about us at
www.capgemini.com
The information contained herein is provided for general informational purposes only and does not create a professional or advisory relationship. It is provided without warranty or assurance of any kind. © Copyright 2020 Capgemini America, Inc.
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Capgemini guide to future mobility