ADELAIDE FRINGE
DISABILITY ACCESS AND INCLUSION PLAN
DESIGN PHILOSOPHY
Universal design is the future for public spaces. Inclusivity is essential for a harmonious and joyful festival experience. Adelaide Fringe belongs to the people.
COntentS d/Deaf and/or Lived Experience of Disability Events Icon by Ann Magill Audio Description: Verbal Narration Auslan Interpreted Events Relaxed Performance Sensory-reduced environment First Nations Events Icon by Elizabeth Close Event Access Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Workplace Culture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Inclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Physical Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Intersections and Community . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Tactile Tours: Guided tactile tours provided EVENT ACCESS ICONS
4 Cab Suave . Photo: Razan Fakhouri, 2022 .
NIINA MARNI!
The purpose of the Adelaide Fringe Disability Access and Inclusion Plan (DAIP) is to encourage, recognise and promote an active commitment to eliminating disability discrimination and to promote the recognition of the rights of people with disability within the Fringe ecosystem.
The plan details how Fringe will make workplaces, services and products accessible and inclusive to people with disability wherever possible. It will also inform the Fringe audience and participants about the importance Adelaide Fringe places on diversity and inclusion.
Adelaide Fringe is committed to continually addressing systemic barriers that people with a disability* and their support networks face. *Adelaide Fringe uses person-first language throughout this guide. We recognise and respect each individual’s choice of language.
Our Disability Access and Inclusion Plan identifies five objectives that Adelaide Fringe will achieve to improve access and inclusion for our festival and our workforce. This plan encompasses Adelaide Fringe’s ongoing commitment to being accessible and inclusive, and hopes to reduce and eliminate barriers to ensure equity and access for all.
wElCOmE
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6 Karen From Finance . Photo: Fumi Takagi, 2022 .
WORKPLACE CULTURE
To achieve and maintain a culture of accessibility and inclusiveness in line with best practices, and continue to strive for excellence as an equal opportunity employer.
ITEM ACTIONS TEAM TIME
1.1 Adelaide Fringe will engage a consultant on an ongoing term to lead and facilitate the Adelaide Fringe Access Program and the Adelaide Fringe Disability Inclusion Action Plan.
Operations Ongoing
1.2 Adelaide Fringe will promote the Adelaide Fringe Disability Inclusion Action Plan and update staff regularly on outcomes and achievements. Marketing, the Access and Inclusion Committee
Ongoing
1.3 Adelaide Fringe will provide Disability Awareness Training for all Adelaide Fringe permanent and short term contracted staff. Operations Review quarterly
1.3.1 Adelaide Fringe will build an introduction to Disability Awareness Training into the Adelaide Fringe Staff onboarding procedure. Operations Fringe 2023
ADELAIDE FRINGE DISABILITY ACCESS AND INCLUSION PLAN
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8 Matador . Photo: Rebekah Ryan, 2022 .
WORKPLACE CULTURE
ITEM ACTIONS TEAM TIME
1.4 As part of event site inductions all Adelaide Fringe event staff will receive thorough briefings on Accessibility relevant to each individual event.
Events Fringe 2023 and beyond Review June 2023
1.4.1 Adelaide Fringe event accessibility information will be included into the induction forms for each and every off-site location which Adelaide Fringe staff and participants attend and work within.
Events Fringe 2023 and beyond
1.5 Adelaide Fringe will, wherever possible, ensure that all Adelaide Fringe workplaces meet the accessibility requirements for all employees with a disability. Any workplace adjustments will be made to facilitate independent access to the workplace as required by the Disability Discrimination Act (1992).
ADELAIDE FRINGE DISABILITY ACCESS AND INCLUSION PLAN
Ongoing
Operations, Executive Directors and Managers 9
10 ORACLE . Photo: Shaun Higgins, 2022 .
WORKPLACE CULTURE
ITEM ACTIONS TEAM TIME
1.6 Adelaide Fringe will develop emergency evacuation procedures and Personal Emergency Evacuation Plans (P.E.E.P) appropriate for people with a disability for all Adelaide Fringe workplaces.
Operations Within first week of onboarding of new staff
1.7 Adelaide Fringe will proactively communicate that it is an Equal Opportunity Employer and commit to striving for excellence in Accessibility, Diversity and Inclusion.
Operations Ongoing
1.8 Adelaide Fringe will promote and celebrate a minimum of two National/International Disability Awareness Days each year. Operations, Marketing Ongoing
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12 Wilbur the Optical Whale . Photo: Razan Fakhouri, 2022 .
INCLUSION
To facilitate and advocate for accessibility needs in order to participate in Adelaide Fringe as an Artist, Venue, Audience Member, Volunteer or Staff Member.
ITEM ACTIONS TEAM TIME
2.1 Adelaide Fringe will investigate options for and educate artists and venues about funding available to provide accessible provisions for performances and venues.
2.2 Adelaide Fringe will encourage the provision of accessible performance spaces for both Adelaide Fringe and participants.
Artist and Venues Review annually in June
Artist and Venues Review annually in July
2.2.1 Adelaide Fringe will promote the provision of accessible venues to audiences. Ticketing, Marketing and Digital
Ongoing
Operations Ongoing
ADELAIDE FRINGE DISABILITY ACCESS AND INCLUSION PLAN
2.3 Adelaide Fringe will educate venue and performance space operators of the implications of the Disability Discrimination Act 1992 in respect to accessibility of venues and performance spaces. 13
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Sky Song . Photo: Topbunk, 2022 .
INCLUSION
ITEM ACTIONS TEAM TIME
2.4 Adelaide Fringe will establish and maintain relationships with arts organisations working with people with disability to promote the inclusion of their arts projects in the Adelaide Fringe program.
Artist and Venues, Operations
Ongoing
2.5 Adelaide Fringe will ensure that forums, workshops and events organised by Adelaide Fringe are held at venues or spaces that are, or can be made, accessible for individuals with disability.
2.6 Adelaide Fringe will provide and promote Auslan Interpreters at Adelaide Fringe managed events.
Events, Operations Ongoing
2.7 Adelaide Fringe will provide and promote live Audio Description, where appropriate, at Adelaide Fringe managed events.
Events, Operations, Marketing
Ongoing
2.8 Adelaide Fringe will provide and refine an online ticket booking system and telephone ticket sales facility for individuals to purchase tickets to events as an alternative to face to face purchases.
Operations, Ticketing, Marketing
Ongoing
ADELAIDE FRINGE DISABILITY ACCESS AND INCLUSION PLAN
Ongoing
Ticketing, Operations, Box Office 15
16 Petit Circus: Bon Appetit . Photo: Mia Borrello, 2022 .
INCLUSION
ITEM ACTIONS TEAM TIME
2.9
Adelaide Fringe will provide and refine an online ticket booking system to purchase tickets to events for Companion Card Holders, people with disability and their guests.
2.10 Adelaide Fringe will provide a telephone number for a designated FringeTIX Customer Service Representative for inquiries regarding any access booking including Companion Card bookings.
Ticketing, Operations, Box Office
Ongoing
2.11 Adelaide Fringe will ensure that FringeTIX customer service representatives are appropriately trained to provide assistance with and facilitate access inquiries and ticket bookings.
Box Office Ongoing
2.12 Adelaide Fringe will continue to align with the Australian Companion Card Scheme and mandate that each event registered for Adelaide Fringe agrees to participate with the Companion Card Scheme where Companion Card holders can be issued a second ticket for their companion at no charge.
Box Office Ongoing
Artist and Venues Ongoing
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ADELAIDE FRINGE DISABILITY ACCESS AND INCLUSION PLAN
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EGG .
Photo: Nez Maurangi, 2022 .
INCLUSION
ITEM ACTIONS TEAM TIME
2.13 Adelaide Fringe will promote greater awareness of accessibility issues and opportunities to participants of Adelaide Fringe through artist forums, the professional development series and Artist and Venue Registration (AVR) information hosted on AVR.
2.14 Adelaide Fringe will encourage and guide artists to provide accessible communication services and/or documents at their performances and events in line with best practice standards for accessible communications.
Artist and Venues Ongoing
2.15 Adelaide Fringe will conduct an audience survey including customers who have booked using a Companion Card, or have advised that they have access requirements, to ascertain the community’s reaction to Adelaide Fringe Disability Access initiatives, provide suggestions about areas for further improvement and help create awareness.
Operations, Marketing, Artist and Venues
Ongoing
Box Office Post-festival annually
ADELAIDE FRINGE DISABILITY ACCESS AND INCLUSION PLAN
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20 Aboriginal Comedy Allstars . Photo: Fumika Takagi, 2022 .
INCLUSION
ITEM ACTIONS TEAM TIME
2.16 Adelaide Fringe will include questions within the annual artist and venue survey to ascertain the community’s reaction to Adelaide Fringe disability access initiatives, provide suggestions about areas for further improvement and help create awareness.
2.17 Adelaide Fringe will investigate awards that celebrate and support emerging and established artists and leaders with disability in the field of art.
Artist and Venues Post-festival annually
Operations, Artist and Venues
Ongoing
2.18 Adelaide Fringe will investigate funding sources to increase the participation of all stakeholders with disability. Business Development Ongoing
Business Development Ongoing
2.19 Adelaide Fringe will manage a portfolio of Accessibility Partners to support and advance activities and initiatives undertaken by Adelaide Fringe, to improve accessibility across the organisation. 21
22 Reuben Kaye The Butch is Back . Photo: Rebekah Ryan, 2022 .
COMMUNICATION
To enhance accessibility to information regarding Adelaide Fringe events and venues.
To improve how Adelaide Fringe communicates, for the purpose of addressing customer’s accessibility requirements, so as to facilitate individuals to safely and independently engage with and attend Adelaide Fringe.
ITEM ACTIONS TEAM TIME
3.1 Adelaide Fringe will continue to provide public information in alternate and accessible formats. Marketing, Digital Ongoing
3.1.1 All Adelaide Fringe public documents will be produced in a Plain Text alternate version and hosted publicly on our website.
3.2 Adelaide Fringe will encourage artists and venues to provide public information in multiple accessible formats.
3.2.1 Adelaide Fringe will create (with guidance from industry leaders) and host resources for artists and venues on how to create information in multiple accessible formats.
3.3 Adelaide Fringe website will meet benchmark standards of accessibility, including but not limited to ensuring compatibility with screen reading software and ALT Text best practices.
Marketing, Digital Ongoing
Artist and Venues Ongoing
Artist and Venues Ongoing
ADELAIDE FRINGE DISABILITY ACCESS AND INCLUSION PLAN
Digital Ongoing
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24 Diana Nguyen - Chasing Keanu Reeves . Photo: Rebekah Ryan, 2022 .
COMMUNICATION
ITEM ACTIONS TEAM TIME
3.4 Adelaide Fringe will ensure that all formats of Adelaide Fringe guides have detailed information on disability access and provisions provided.
3.5 Adelaide Fringe will encourage artists and venues to provide public information in multiple accessible formats.
Marketing, Operations Review annually in November
Artist and Venues Ongoing
3.6 Adelaide Fringe will display industry standard symbols identifying accessibility in the event listings throughout all Adelaide Fringe guides to clearly delineate venues that are accessible.
3.6.1 Adelaide Fringe will provide a clear key in all guides and on the website explaining the symbols used and what they represent.
Artist and Venues, Digital
Marketing, Digital, Operations
Ongoing
Ongoing
3.7 Adelaide Fringe will gather appropriate accessibility information from FringeTIX customers in order to inform venues of patron’s accessibility requirements whilst attending an event. Adelaide Fringe will continue to evolve this practice to best support our customers.
Ticketing and Box Office Ongoing
ADELAIDE FRINGE DISABILITY ACCESS AND INCLUSION PLAN
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26 Kym’s Overall Extravaganza Showcase . Photo: Lucinda Tooze, 2019 .
COMMUNICATION
ITEM ACTIONS TEAM TIME
3.8 Adelaide Fringe will continue to improve accessibility of its online Artist and Venue Registration (AVR) platform and work in person with stakeholders, when required, to facilitate engagement and participation in Adelaide Fringe.
3.9 Adelaide Fringe will adhere to the best practices and legal requirements for consent when using images of people with disability.
3.10 Adelaide Fringe will consult an external Access Advisory Committee to advise on access across Adelaide Fringe and develop community engagement.
Digital, Artist and Venues
Ongoing
Marketing Ongoing
Operations Review annually in June
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28 Dizney in Drag: Once Upon a Parody . Photo: Razan Fakhouri, 2022 .
PHYSICAL ENVIRONMENT
To create a safe and accessible physical Adelaide Fringe environment, and provide Adelaide Fringe venues with best practice accessibility guidelines in line with the National Code of Construction, Australian Standards for Access and Mobility and the Disability Discrimination Act (1992) in order to address physical barriers for people with a disability.
ITEM ACTIONS TEAM TIME
4.1 Ensure, as much as possible, Adelaide Fringe managed buildings and facilities comply with all National Construction Code, Australian Standards for Access and Mobility and the Disability Discrimination Act (1992).
Operations 5 years
4.1.1 Adelaide Fringe will identify, respond and evolve where possible existing physical barriers that may restrict access to Adelaide Fringe workplaces.
Operations 5 years
4.1.2 4.1.2 Adelaide Fringe will produce and manage Fringe events in accessible venues that comply with all National Construction Code, Australian Standards for Access and Mobility and the Disability Discrimination Act (1992), where possible.
4.2 Adelaide Fringe will advocate for disability access to registered Adelaide Fringe venues by providing educational resources, best practice information and legislative information.
Events, Operations Ongoing
Artist and Venues Ongoing
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30 HOLY BIN AMOLEY . Photo: Fumika Takagi, 2022 .
PHYSICAL ENVIRONMENT
ITEM ACTIONS TEAM TIME
4.2.1 Adelaide Fringe will advocate for the use of clear and accessible signage providing directions to accessible bathroom facilities and services by Adelaide Fringe registered venues.
4.2.2 Adelaide Fringe will advocate for the provision of clean and appropriate accessible bathroom facilities within temporary Adelaide Fringe registered venues in line with the Australian Standards for Access and Mobility and the Disability Discrimination Act (1992).
Artist and Venues, Operations
Ongoing
Artist and Venues, Operations
Ongoing Review annually
4.2.3 Adelaide Fringe will advocate for the provision of accessible facilities to order and consume food and beverages to Adelaide Fringe registered venues.
Artist and Venues, Operations
Ongoing Review annually
4.2.4 Adelaide Fringe will advocate for the provision of accessible paths of travel within temporary Adelaide Fringe registered venues.
ADELAIDE FRINGE DISABILITY ACCESS AND INCLUSION PLAN
Ongoing Review annually
Artist and Venues, Operations 31
32 Party Pooper . Photo: Frank Lynch, 2022 .
PHYSICAL ENVIRONMENT
ITEM ACTIONS TEAM TIME
4.2.5 Adelaide Fringe will advocate for the provision of accessible drop off and pick up zones to Adelaide Fringe registered venues.
Artist and Venues, Operations
Ongoing Review annually
4.2.6 Adelaide Fringe will provide Adelaide Fringe registered venues with venue accessibility resources containing information on best practices and legislative practices in Australia.
4.3 Adelaide Fringe will lead by example to all Adelaide Fringe stakeholders.
Artist and Venues, Operations
Ongoing Review annually
Adelaide Fringe Inc. Ongoing
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Singin in the Pain .
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Photo: Emma Clear, 2022 .
INTERSECTIONS AND COMMUNITY
To acknowledge and support intersectional communities with a disability in a culturally sensitive manner to engage in all aspects of Adelaide Fringe.
ITEM ACTIONS TEAM TIME
5.1 Adelaide Fringe will work by combining the objectives of the Reconciliation Action Plan, UN Global Goals Action Plan and Disability Access and Inclusion Plan.
5.2 Adelaide Fringe will employ a minimum of one person who’s role it is to work within the Diversity and Inclusion space.
5.3 Adelaide Fringe will actively form relationships with community organisations and groups from within intersectional communities.
5.4 Adelaide Fringe will engage in cultural training for staff which focuses around intersectional communities.
Operations Ongoing
Operations Ongoing
Operations Ongoing
Operations Ongoing
5.5 Adelaide Fringe will prioritise engaging First Nations Auslan Interpreters for cultural events.
5.5.1 When engaging a non First Nations interpreter for cultural events
Adelaide Fringe will prioritise engaging an Auslan Interpreter with the relevant cultural training.
Operations Ongoing
ADELAIDE FRINGE DISABILITY ACCESS AND INCLUSION PLAN
Operations Ongoing
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Respectfully operating on Kaurna Land
