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Cebu Pacific - Baby Heaven
Cebu Pacific - Baby Heaven
Cebu Pacific had a special delivery in-flight this past month, with the birth of the first baby onboard one of the airline’s flights.
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Baby girl ‘Haven’ was born prematurely about four hours after flight 5J015 departed from Dubai International Airport, destined for Manila. CEB cabin crew—and two registered nurses who were also passengers on the flight—assisted with the delivery. The flight was diverted to Hyderabad, India, to ensure both ‘Haven’ and her mother received medical assistance. Both mother and baby were assisted by CEB’s Customer Care team.
says Lance Gokongwei, CEB President and CEO. Baby Haven received a very special birthday present when, CEB awarded her one million GetGo points, which she can use to fly for free throughout her lifetime. The baby’s points won’t expire, and can shared with her family.
The airline’s generosity and the cute baby factor of the story garnered a lot of positive media coverage for Cebu pacific around the world. The story was covered by major travel publications including both Condé Nast and Travel+Leisure , as well as international news outlets including CNN , the Guardian , the Independent, the Daily Mail, the Huffington Post, the Toronto Sun, BuzzFeed News, The Sun, and many other global publications—including even the Weather Channel!
Everyone loves baby stories, but what makes this one special was the airline’s generosity with their littlest frequent flyer.