The Week In Retail Issue 32

Page 30

NOW THAT’S A GOOD IDEA…

OUT THE BOX CASH RECYCLING

CLOSE LOOP CASH RECYCLING HENDERSON GROUP HAS IMPLEMENTED A BACK-OFFICE ‘CLOSED LOOP’ CASH RECYCLING SOLUTION BASED AROUND TILL POINT CASH HANDLING MACHINES THAT MEANS STAFF NEVER COME INTO CONTACT WITH CASH.

change without staff ever having to touch it. In theory, you’ll never lose a penny out of your entire cash loop again. Henderson Group refer to it, in fact, as a ‘closed loop’ system. From the point cash first enters the shop to the point it gets uplifted for transport to the bank, staff never touch it.

HENDERSON GROUP ARE DOING IT?

“We saw a return on investment in time-saving alone of over 30%, even with the reduction in cash takings due to the current climate.”

WHAT’S THE BIG IDEA? Cash recycling to drive efficiencies across all non value-added cash processes like cash handling, cash management and banking processes across both the back and front ends of the business.

TRY THAT AGAIN IN ENGLISH... In essence, staff never touch cash. Machines sited at both manned tills and self-service tills directly accept cash from customers and dispense

30 I SLRMAG.CO.UK / ISSUE 13 / WEDNESDAY 15TH JULY 2020

Yes, they’ve just implemented it in 26 company-owned Eurospar stores in Northern Ireland after a successful trial in their store in Portadown. They’re using a solution called Glory CASHINFINITY following a full integration with Hendersons’ EDGEPoS software. There are units at every till point, manned or self-service, and they are essentially small safes.

WHAT ARE THE BENEFITS? Greatly reduced banking fees, no loss of cash out of the system and increased efficiencies in routine cash process like managing floats and cashing up at the end of a shift. The solution also frees up more of the staff ’s time to focus on other important issues. An


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