The Week in Retail 114

Page 18

BUSINESS INTELLIGENCE

BRANDS

Consumers varying brands more than before pandemic

Research shows almost 60% of UK consumers feel that if they look hard enough, they can find a brand that fits their exact needs.

A

lmost half of UK consumers (46%) say they’re buying a greater variety of brands than they were before COVID-19, new data from NielsenIQ shows. The research shows consumers are also largely in search of their perfect brand match, with 58% of UK respondents feeling that if they look hard enough, they can find a brand that fits

18 I SLRMAG.CO.UK/ ISSUE 114/ WEDNESDAY 20TH JULY 2022

their exact needs. The analysis also highlighted:

than big brands. ● 58% think that small brands are

● 50% of UK consumers prefer to

usually more expensive, but con-

buy locally made products from

sumers are prepared to pay a bit

small businesses in their area.

more – this is higher than the

● 48% try to support small brands where possible, but are finding it harder to find them on the shelf. ● 51% feel that small brands are more authentic and trustworthy

global average (47%).

Lauren Fernandes, Global Director of Thought Leadership, said: “Despite being largely ‘unfamiliar’ by respondents in terms of notoriety, small and medium brands have a great opportunity in today’s changed consumer landscape. Our data shows that price pressures and the ongoing pandemic have changed consumer needs, and their relative expectations of brands of different sizes.” Among the list of reasons to buy a brand, good value for money (92%) availability (87%) and product quality (85%) are of utmost importance when making their purchasing decisions. As prices continue to rise across categories, affordability is a top reason backing this trend in functional buying. Fernandes added: “Today’s macroeconomic environment has created a perfect storm for small and medium-sized businesses to connect with consumers. “But that same storm could shadow smaller brands before than can scale. The key will be finding the right levers, based on the right consumer data, to innovate in meaningful ways.”


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