RETAIL THE WEEK IN Issue 24thWednesday119August 2022 THE UK’S TOP-SELLING HEATWAVE TREATS ARE REVEALED + Brought to you by: HOME DELIVERY THEKEEPINGFAITHEASYPAY FORECOURTS MFG’S CHARGINGULTRA-RAPIDNETWORKGOESLIVEONZAP-PAY CO-OP PARTNERS WITH UBER EATS COST-OF-LIVINGDESPITECRISIS EDDY’S STATIONFOODEXPANDS STORE OPENINGS THIRD STORE FOR NEW CONVENIENCE CHAIN ● CJ Lang & Son strengthens fleet ● James Hall & Co invests £200k in logistics ● JET campaign takes drama out of driving Commercial Partner:
Meanwhile, on the other side of the fence, con sumer champion Which? has called on supermar kets to make pricing clearer after its research found confusing pricing practices are making it difficult for shoppers to work out which food and drink products are the best value. Which? found that supermarket terminology made it difficult to compare prices and there were numerous examples of pricing that was hard to read or missing. The findings show that there also remains poor quality control in some supermarkets at the way pricing is displayed.
Money, money, money transparent pricing is now key to helping shop pers through the current cost-of-living crisis and is calling on supermarkets to urgently do more by making unit pricing more prominent, legible and consistent, as well as by displaying it on their promotionalMeanwhile,offers.ina clever move, Iceland is set to launch energy-saving cooking guidance on packaging this autumn. The retailer is partnering with energy firm Utilita to provide cost-cutting tips to Throughhouseholds.ajoint campaign, Iceland and Util ita are carrying out a dramatic overhaul of the supermarket’s own-product packaging to focus on energy-efficient cooking methods.
It seems that there’s only one topic on everyone’s minds at the moment, and that’s the rising cost of living.This morning, new data from the CBI revealed more than two-thirds of firms expect their energy costs to increase over the next quarter. In addi tion, a third of firms expect energy price rises to act as a barrier to growth, by stifling current or planned investment in energy efficiency or net zero
The consumer champion believes clear, fair and
Themeasures.findings are echoed by the ACS who this week appeared on the BBC to call for a small busi ness energy price cap to help retailers fight the cost-of-living crisis. The trade body says its mem bers have seen their electricity costs more than quadruple since the start of the year.
I wish I knew how to end the cost-of-living cri sis, but sadly I’m just a journalist. I just hope every one who needs help gets it soon. Please remember that the folks at GroceryAid are on hand on 08088 021 122 if you need some urgent advice.
THE WEEK IN RETAIL EDITOR’S COMMENT
LIZ DEPUTYWELLS,EDITOR
WEDNESDAY 24TH AUGUST 2022 / ISSUE 119 / SLRMAG.CO.UK I 3
In addition, the collaboration will see a national consumer awareness tour begin early next month, with a Utilita roadshow outside Iceland stores.
Let’s create a great recycling experience. tomra.com/uk | Get in touch to find out more: tcs.uk@tomra.com The global leader in reverse vending technology The deposit return scheme (DRS) is coming to Scotland. Make it easy with TOMRA.
12 Store
33 Before you go... Our latest Retail Randoms. WWW.SLRMAG.CO.UK
19 Grocery sales
COVER
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Convenience stores experience a sales boost, according to NielsenIQ. 20 Frozen New PayPoint data reveals the the UK’s top-selling heatwave treat. 21 Consumer confidence Consumer confidence falls to a new record low in the face of soaring inflation and bleak economic prospects. 22 Retail sales
A 0.3% increase in retail sales last month surprises the economists who had predicted a 0.2% drop.
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23 Payments
MFG’s EV Power ultra-rapid charging network integrates with the Zap-Pay payment system.
Franchisee Babu Sivaraja opens his fourth One Stop store in Swanscombe, Kent while new convenience chain Eddy’s Food Station opens its third store and names Costcutter as its main supply partner. Wholesalers
CJ Lang & Son adds four vehicles to its distribution fleet as part of the Spar Scotland wholesaler’s continued drive to reduce its environmental impact. Logistics
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Debit cards were the most used payment method in 2021, according to data published by UK Finance. 24 Consumer trends Hancocks encourages retailers to stock up on colourful sweets to meet the demand of a recent TikTok trend. 25 Picks of the week A look at the latest new products and marketing campaigns. 31 Out the box: greener deliveries A new online carbon footprint tool promises to help internet shoppers work out which delivery method is best for the environment.
North of England Spar wholesaler James Hall & Co invests in new forklifts and picking trucks for its Preston distribution centre.
18 Electric vehicles
A new tongue-in-cheek advertising campaign from JET takes a humorous look at how the fuel brand removes the drama from driving. STORY News of a Co-op and Uber Eats partnership comes weeks after analysts predicted that inflation-hit consumers would rethink ordering food in. coronavirus-related news. openings
CONTENTS WEDNESDAY 24 AUGUST 2022 / ISSUE 119 WEDNESDAY 24TH AUGUST 2022 / ISSUE 119 / SLRMAG.CO.UK I 5 THIS WEEK’S NEWS Poor sales are behind a slowdown in the UK rollout of Amazon Fresh stores, and the ACS calls for an energy price cap for small businesses. FORECOURTS
17106 9 Covid-19 update The latest
Vaping firm VPZ has unveiled plans to open 10 more stores by the end of the year.The business will increase its portfolio to 160 sites across Scotland and England, including Glasgow and London.VPZ revealed its expansion plans as it takes its mobile vape clinic on the road throughout the country.
Doug Mutter, VPZ director, said: “As the UK’s leading vaping specialist, we are spearheading the fight against the nation’s number one killer –“Oursmoking.plansto open 10 new stores and the launch of our mobile vape clinic responds 100% to our ambi tion to engage with more smokers throughout the country and help them take the first steps on their quit journey.”
SUPERMARKETS
Amazon is reportedly slowing down its planned roll-out of its high-tech Amazon Fresh supermarkets in the UK after experiencing disappointing sales at the 19 checkout-free shops it already has in the country. The till-less stores let shoppers browse, pick up what they want, and just walk out. Items are tracked using sensors and cameras. There are currently 19 Amazon Fresh stores in the UK since the first was opened in Ealing, West London in 2021.A report in The Sunday Times claims the US tech giant has rejected discussions for dozens of new Ama zon Fresh stores across the UK and has called off the search for more locations.Asource told The Times that the cost to construct the stores was much higher than a standard grocery store and that sales at most of them had not met expectations. However, a small number of openings will take place this year as Amazon has already signed leases. A spokesperson for the company said: “We look forward to opening additional Amazon Fresh stores in the near future.”
6 I SLRMAG.CO.UK / ISSUE 1XX / WEDNESDAY XX XX 202X Aviemore ‘22 We’re Back! To find out more contact the SPAR 22ndTradeshowScotlandTeamon01382512000ThursdaySeptember2022TradeshowThankyoutoourkeysponsors!ExhibitionareaisnowSOLDOUT! NEWS DIGEST FOR ALL THE LATEST NEWS, HEAD TO WWW.SLRMAG.CO.UK/CATEGORY/NEWS/ THIS WEEK’S NEWS
The tech giant has reportedly rejected discussions for dozens of new Amazon Fresh stores across the UK and has called off the search for more locations.
VPZ to open 10 more stores by end of year
Amazon slows roll out of Amazon Fresh stores
Lowman added: “While big busi nesses are also very constrained, small businesses can’t hedge, buy ahead of time and do the things that mitigate costs, and those costs are just not sustainable. The energy bill for the convenience sector as a whole is £2.5bn now and that will continue to go“Theup.most effective thing the government can do is introduce a cap on energy costs because that is the driver of this really acute emergency that is facing our members and lots of other businesses.”
The ACS has called for a small business energy price cap to help retailers fight the cost-of-living crisis. There is cur rently no energy price cap for businesses that would limit the rates a supplier can charge for their default tariffs.
BUSINESS COSTS CJ Lang & Son Ltd, Longtown Distribution Centre, 78 Longtown Road, Dundee, DD4 8JU www.cjlang.co.ukandSparScotlandOfficialwww.sparscotland.co.uk@SparScotland@SparScotlandCJLang&SonLimitedTofindoutmorejoinourawardwinningteamemailRecruitmentManager,CraigLynn:craig.lynn@cjlang.co.uk • Up to 6% rebate • Delivery to your store –anywhere in Scotland • A smooth onboarding process including market leading aftercare support • Dedicated yourcontactDevelopmentBusinessManagertosupportongoingbusinessneedswith GROW YOUR BUSINESS SymbolGroup of the Ye ar WINNER
Plan for Profit unveils HFSS product checker Plan for Profit is to launch a tool to help retailers prepare for the High Fat Sugar & Salt (HFSS) legislation coming into effect in England this autumn. From October 2022, the government is introducing new regulations that will reduce the availability of products high in fat, sugar and salt through restrictions around promotion and placement in stores. Regulations in Wales and Scot land are currently under review.
Tracey Redfearn, Plan for Profit Controller, said: “The tool allows retailers to identify which of their stocked lines are HFSS compliant, as well as those that are Itimpacted.”willbe available from mid-September here ACS calls for energy price cap for small businesses
Chief executive James Lowman told BBC Radio 5 Live: “At the beginning of the year, typically, our members would be paying 15p per unit for electricity. They’re now being quoted upwards of 60p a unit. That’s more than quadruple the amount. We don’t like to catastrophise, but the sums just don’t add up. Something has got to be done to support them.”
NEWS DIGEST FOR ALL THE LATEST NEWS, HEAD TO WWW.SLRMAG.CO.UK/CATEGORY/NEWS/ THIS WEEK’S NEWS
The trade body says its members have seen their electricity costs more than quadruple since the start of the year.
THE SCOTTISH BUYING GROUP FOR INDEPENDENT RETAILERS SINCE 1976 Delivery direct to store, small minimum order 14,000quantities.SKU count across all categories including Food to Go Access to the excellent Co-op Fresh Range 3 weekly promotion cycle available Year round Seasonal sales opportunities Fascia and branding opportunities through the well established brand Rebate scheme for qualifying members, spend level applies Extensive supplementary Direct to Store ranges and services Central Invoicing*, 1 weekly statement and 1 Direct Debit Scotland’s best kept retail secret, working with independent retailers for over 40 years providing access to one of the leading convenience retail groups while allowing you to run your store, your way with great ranges and great support delivered direct to your store. www.pgma.co.uk If you want to remain independent and have the support of PGMA behind you, drop us an email at pgma@pgma.co.uk or call Martin Devlin, Commercial Manager on 0131 343 7607. Scan here to be taken direct to the PGMA website
The National Booking Service will also open that week ahead of the wider rollout, due to start on the 12 Septem ber, with the NHS inviting those who are most susceptible to serious illness from Covid-19 and those aged 75 and over to book an appointment from that week. As with previous campaigns, the oldest and most vulnerable will be called forward first, with people able to book online or through 119, as long as it has been three months since their last dose. Around 26 million people across England will be eligible for an autumn booster. As many as 3,000 sites are expected to be part of the rollout, including GP practices and community pharmacies, with new sites joining the programme all the time.
The NHS has set out plans for the next phase of the Covid-19 vaccination programme, as it kickstarts the autumn booster rollout in early September.
Set to start during the week of 5 Sep tember, NHS staff will begin vac cinating care home residents and people who are housebound. The NHS will become the first healthcare system in the world to use the next-generation, bivalent Covid vaccine where appropriate and subject to sufficient supply.
NHS England to roll out booster jab from September
NEWS SPECIAL COVID -19 UPDATE
Payment hub Axerve has partnered with fintech platform Viceversa to offer its e-commerce customers revenue-based financing. Clients will gain access to a capital of €1m through a form of hybrid financing between debt and equity characterised by a plan to repay the funds by sharing a percentage of the Theincome.resources will then be invested in digital marketing activities. Companies that apply can access structured analytics on their business and effective marketing spend, information that is essential for better investing the available budget.
SOLUTIONSTECH
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BUSINESSESE-COMMERCEFINANCINGREVENUE-BASEDHUBPAYMENTOFFERSTO
NHS chief executive Amanda Pritchard encouraged anyone who is invited to take up both an autumn booster and flu jab, to do so as quickly as possible.
Alessandro Bocca, CEO of Axerve, said: “Thanks to the partnership with Viceversa, our customers will be able to obtain financing quickly and without selling shares in their company.”
HOMECOVERDELIVERY 10 I SLRMAG.CO.UK / ISSUE 119 / WEDNESDAY 24TH AUGUST 2022 Keep the News of a Co-op and Uber Eats after analysts predicted that inflation-hit consumers
Co-op and Uber Eats are team ing up as part of the retailer’s plans to expand its on-demand online home delivery service and fur ther increase quick access to its products in local communities.
The partnership will enable shoppers to order quick, online home delivery via the Uber Eats app from around 1,000 Co-op food stores by the end of Septem ber, with groceries delivered in as little as 30 minutes. With the phased roll-out underway from this week, customers can use the Uber Eats app to choose from over 6,000 products stocked in local Co-op stores, with the convenience retailer using the physical footprint of its existing store estate for deliveries to be made quickly and conveniently in the local community.
DELIVERYSTORY
FRESH PICKINGS
TIMELY TIE-UP
With products picked fresh in local stores, the service is available for a full grocery shop as well as on-demand top-up and forgotten items, meal ideas and treats for evenings in at home. Groceries available via Uber Eats include Co-op’s award-win ing, ethically sourced quality own brand and Irresistible range – with all Co-op’s meat 100% British including in its ready meals and sandwiches. This sits alongside fresh, healthy products, fruit and vege tables and popular brands, household names, offers and promotions.
The deal comes weeks after analysts predicted that inflation-hit consumers would rethink ordering food in. Earlier this month, Deliveroo cut its annual rev enue forecast last month amid a wors ening cost of living crisis, prompting questions over the growth prospects of delivery
“Investorsfirms. have written off food delivery as the next shoe to drop as consumers tighten up their wallets,” Bernstein analyst Nikhil Devnani said, pointing to the disappointing perfor mance of Deliveroo.
offering quality and value with Co-op’s ease, speed, and convenience. As a con venience retailer, we know the ability to pop into a local Co-op will always be important to customers, but we also know that fast and flexible options online are important to shoppers too – and so by using our stores located in the heart of communities to provide rapid home deliveries, we can meet customer needs and make shopping easier, however, wherever and whenever our Members and customers choose to shop with us.”
The channel reaches new customers and increases access to Co-op’s prod ucts, with further opportunities for quick-convenience growth seen among urban and high-density populations; the faith Eats partnership comes weeks consumers would rethink ordering food in.
Alex Troughton, Head of Comme Wrce at Uber Eats UK, added: “We are delighted to be partnering with Co-op, one of the most popular grocery retailers in the UK. Our mission is to be the plat form of choice across the UK, and with this partnership, more customers will be able to order all their grocery needs at the touch of the button. So, whether you are in need of some dinner inspiration or looking to do the weekly shop, Uber Eats and Co-op have got you covered.” Co-op’s online offer has grown at pace through both its own online shop – shop.coop.co.uk – which it launched and 2019, and with partners. It has seen more than 40 consecutive months of growth, with ambitions to increase its online business to £300m this year.
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The tie-up continues a strong year for Uber Eats, coming after deals with Asda, One Stop, Tesco, BP, and Iceland. Uber Eats also introduced a number of changes to its grocery service, including giving customers the ability to place orders even when stores are closed, allowing customers to choose item replacements if something is out of stock, as well as several improvements for retailers. Nobody really knows for sure what is going to happen to home delivery in the future, but at the very least this deal will get Co-op products – which are sold in hundreds of independent convenience stores across the UK – in front of new customers.
Chris Conway, Co-op’s eCommerce Director, said: “We are committed to smaller or single households; shoppers without access to their own vehicle or who are looking to cut short journeys; and time-squeezed shoppers.
ONE STOP cash and carry runs meaning I could only ever run two stores at a time. I joined One Stop earlier this year and have now doubled the business over night with two more new store openings in less than six Commentingmonths.”onthenew store open ing, John Miller, head of franchise at One Stop, said: “It’s been great for Babu to progress with growing his business portfolio quicker than he expected. He talks about finding the ‘formula’ which he replicates to open a store to the same high standard as his last one. “And he’s right, there is a successful formula which allows franchisees to One Stop franchisee Babu Siva raja has opened his fourth One Stop store, in Swanscombe.
One Stop rolled out a new EPoS system to all its almost 1,000 core and franchise stores in 2020. The multi-mil lion-pound investment was designed to improve efficiencies in store, save colleagues time and provide a best-inclass platform for future developments.
Babu said: “The technology and back-office systems allow me to run my stores from anywhere. Obviously, I can’t be in all of the stores at the same time but now I can get a clear overview of all of them from one location – even from home.”
STORE OPENINGS
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Retailer Babu Sivaraja is enjoying the ease with which he can run multiple sites at the touch of a button, with orders generated automatically and flexible deliveries.
One Stop franchisee opens fourth store
The Craylands Lane store is nestled in the middle of the Kent village and is surrounded by houses and a leisure centre, meaning there are plenty of customers living close by and lots of passingBabutrade.says he is enjoying the ease with which he can run multiple sites at the touch of a button, with orders gener ated automatically and flexible deliveries across ambient and fresh products. He said: “I was with another symbol group for eight years, but I did all the systematically open stores with ease and run them remotely.”
T
Mike Leonard, Head of Retail at Eddy’s Food Station, added: “The quick development of the Eddy’s Food Station group is an indication of how strong the convenience sector is. It’s brilliant to see the beginning of the Eddy’s Food Station journey progress so quickly with many other exciting launches imminent.”
Eddy’s Food Station launches store number three
STORE OPENINGS EDDY’S FOOD STATION
launched in May we stated we planned to open 30 stores within five years. With two additional stores already added to the roster and more in the pipeline, we are very much on track to meet that target.”
he Eddy’s Food Station convenience store chain has opened its third store in Larbert, after launching its inaugural Alloa store in May and a Greenock branch earlier in August.
The new convenience chain also reveals it has selected Costcutter as its main supply partner.
Stephen Thompson, chief executive at Eddy’s Food Station, said: “When we
EDDY’S LAUNCHES IN LARBERT WEDNESDAY 24TH AUGUST 2022 / ISSUE 119 / SLRMAG.CO.UK I 13
In addition, the chain has revealed that it has selected Costcutter as its main supply partner. Eddy’s Food Station stores will have access to Costcutter’s 14,000-strong range and will be able to stock up to 2,000 Co-op own-brand products.Thestores will also benefit from Costcutter’s loyalty scheme rewards, the Shopper First growth programme, and marketing support alongside additional rebate rewards on qualifying Bestway delivered purchases.
The Larbert outlet, which has created 15 jobs, is set to see significant renova tions in the coming months to transform it into “bright, modern-day convenience store”. The renovation will also see a food-to-go offering introduced.
TABLE OF 10 £1250 EX VAT TICKET £140 EX VAT 7 SEPT LIVEGLASGOWRADISSON,2022EVENT: AVAILABLETICKETSNOWAVAILABLENOW BOOKNOW! THE SLR AWARDS ARE BACK AND THEY’RE LIVE FOR OUR 20TH ANNIVERSARY! Scottish Grocers’ Fede tion
Ian Fleming, Transport Opera tions Manager at C J Lang & Son, said: “Reducing our emissions is a key part of our transport strategy and these new vehicles and refrigeration units will help us take another step forward on that journey.”Meanwhile, CJ Lang has received an award from the Royal Society for the Prevention of Accidents for its work to ensure the safety of its team members andOrganisationscustomers. receiving a RoSPA Award are recognised as being world-leaders in health and safety practice.
The bespoke Gray and Adams refrig erated boxes are combined with brand new Scania P320 vehicles and new Dhollandia underslung tail-lifts.
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CJ Lang & Son strengthens its fleet
CJ Lang & Son, the wholesaler for Spar Scotland, has added four vehicles to its distribution fleet.
Every year, nearly 2,000 entrants vie to achieve the highest possible accolade in what is the UK’s longest-running H&S industry awards.
Brian Straiton, Operations Direc tor, said: “This truly is a significant milestone, we have been dedicated to improving our health and safety culture across our business ensuring CJ Lang remains a safe environment for all our colleagues and “Throughoutcustomers.thejourney, the key turning points were the development of our SharePoint system, the introduction of on-site health and safety audits, and improvements in safety culture.”
The company is also the first in the UK to incorporate the latest Ther mo-King V-1000 engineless refrigera tion units as part of its drive to reduce its environmental impact. These are in addition to the 12 new trailers added to the fleet earlier this year with the latest hybrid technology Thermo-King A-400 Advancer refrigeration units.
The new additions to the wholesaler’s fleet are a part of its continued drive to reduce its impact on the environment.
CJWHOLESALERSLANG
JAMESLOGISTICSHALL & CO
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James Hall & Co, Spar UK’s primary wholesaler and distributor for the North of England, has invested in new forklifts and picking trucks at its Preston-based Spar distribution centre.
The trucks are fitted with exchange batteries that enable them to be operational continuously, and the front-facing picking trucks have improved comfort and efficiency for operators, while providing them with increased vision, leading to fewer impacts and damage.
“Our ambient warehouse is an excep tionally busy place, and we need vehicles that we can rely on. We are very pleased with the nine new additions to our fleet, and they have helped strengthen our operation.”
James Hall & Co invests £200k in logistics operation
James Hall & Co serves a network of 600 independent Spar retailers and company-owned Spar stores six days a week.LesAbbott, warehouse manager at James Hall & Co, said: “We have held a relationship with Linde for 12 years now as our main manual handling equipment provider and we continue to invest in the highest quality equip ment to enhance the business’ efficiency.
Three new Linde R20 forklift trucks have been purchased on a replacement programme helping support the 15-strong fleet in the ambient ware house. They have the capability to lift loads of 2,500kg with a reach of up to 11m in Lindeheight.havealso supplied the business with six new N20 front-facing picking trucks for the ambient warehouse as part of the 30-strong fleet, bringing the new total investment cost to approximately £200,000.Onaverage, a forklift truck will travel 90 miles and a picking truck 75 miles each week around the ambient ware house and they are operational across a 24-hour period.
New forklifts and picking trucks have been bought as part of a replacement programme to help bolster manual handling operations.
JET campaign takes the drama out of driving
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Rob Runnels, Phillips 66 UK Market ing Brand Manager, said the campaign “is full of humanity and humour – and truly captures the unique spirit and per sonality of the JET brand”. He added: “Deliberately over the top and ‘dramatic,’ the scenarios are nonetheless relatable and will resonate with our customers. This is a campaign to be proud of – one that puts a smile on your face and stands out for all the right
In one film a bridesmaid weeps and wails on a JET forecourt, yelling: “We don’t have time to fill up!” Her mood instantly changes when her wedding buddy announces that it’s all done and they drive off calmly with the end-line ‘here for drivers not dramas’.
Snacks, coffee and premium fuel are topics covered in a tongue-in-cheek manner to get across the key messaging that there are no dramas at JET.
Thereasons.”new‘driving not drama’ cam paign lands amid a busy period of growth and development for JET. The JET Refinery flagship site re-opened late last year following a £3m overhaul, and JET’s EV offer ‘JET Charge will officially launch later this year at a small number of sites initially. The brand continues to grow its port folio across the UK with nine Petrocell sites joining the JET family in May. The brand says the new campaign lands during a busy period of growth and development.
FORECOURTSJET
A second ad sees a driver in full melt down mode as the windscreen washer liquid runs out – only for his mood to change immediately as his wife, sitting beside him, hands over a new bottle.
JET has unveiled a new campaign that takes a humorous look at how the fuel brand takes the drama out of driving. Featuring a variety of films plus digital activity, the campaign explores a series of stressful, ‘dramatic’ scenarios that drivers often experience with an unexpected laugh-out-loud comedy twist.
The MFG integration means that more than 3,000 charging devices across the UK are Zap-Pay enabled. As a result, Zap-Map users can now pay quickly and easily for their EV charging, as well as being able to search for charge points, plan longer journeys, and share updates with other EV drivers.
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Ed Chadwick, director, EV at MFG, said: “At MFG we are committed to making the charging experience as sim ple and seamless as possible. All our chargers are contactless card payment enabled and with the addition of ZapPay we are pleased to add more con venient payment methods for drivers.”
MFG’s EV Power ultra-rapid charging network has become the latest to go live on ZapPay, the simple way to pay for EV charg ing across networks from within the Zap-MapZap-Payapp.isa single-app payment sys tem that uses a credit or debit card to pay for charging. It enables users to avoid the hassle of using different payment methods across all the various networks.
“With Zap-Pay usage already increasing, we’re expecting to see this trend accelerate now that MFG’s EV Power is live on Zap-Pay.”
The MFG integration means more than 3,000 charging devices across the UK are now Zap-Pay enabled.
ELECTRICMFGVEHICLES
MFG’s ultra-rapid charging network goes live on Zap-Pay
Alex Earl, Commercial Director at Zap-Map, said: “I’m delighted to see the MFG’s EV Power network come online with Zap-Pay. Not only is MFG a fantastic addition to the Zap-Pay partner network, but as a dynamic and expanding network with strategically placed ultra-rapid charge points, one that will make charging EVs that much easier for Zap-Map users.
MFG’s network currently has more than 200 rapid and ultra-rapid charg ing devices at service stations across the UK. By 2030, MFG is planning to invest around £400m in 3,000 ultrarapid 150kW and 350kW EV charging devices across its network.
The data shows that 21% of the total sales within c-stores were on fresh foods, where value sales increased by 13%. Sales of frozen foods jumped by 29%, as did produce (+8%) within this channel.
Convenience stores experience sales boost
UK shoppers spent £3.6bn on gro ceries at convenience stores in the four weeks ending 13 August, with the channel accounting for 28.9% of sales within this period, according to new data from NielsenIQ.
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GROCERYINTELLIGENCESALES
NielsenIQ data reveals shoppers made extra visits to their local stores during the heatwave.
The data reveals that over the fourweek period, total till grocery sales remained strong, increasing by 4.5%. However, this was exceeded by growth of sales at convenience stores, which rose 5.4%. Convenience stores also experienced an uplift in volume sales (2.7%) compared with volume sales at the grocery multiples, which declined by 3.8%.
Shoppers also purchased more as they sought to socialise and celebrate the warm weather and shop locally. Key category volume growths included ice cubes (+44%), ice cream (+31%), and frozen desserts and cakes (+31%). However, the boost to in-store visits came at the expense of online sales, which fell by 8.7%. The online share of FMCG sales fell to 11.3%, down from 11.5% in July and 12.9% share a year ago.
Watkins added: “As inflation contin ues to bite, retailers that focus on saving shoppers’ money will be the ones that maintain sales momentum and it will those who are most agile and are able to adapt to another change in shopper behaviour that will be able to weather the storm. The battle for loyalty is not going away.”
Mike Watkins, NielsenIQ’s UK head of retailer and business insight, said: “Shoppers made extra visits to their local stores when the sun came out and sales at Co-ops increased 9% in the last four weeks, making them the fastest-growing retailer during the recent hot weather.”
Data reveals that convenience stores have seen a 242% increase in ice cream and ice lolly sales during the heatwave.
20 I SLRMAG.CO.UK / ISSUE 119 / WEDNESDAY 24TH AUGUST 2022 BUSINESS SUMMERINTELLIGENCETREATS PayPoint looked at sales across 28,000 convenience stores throughout the UK, finding a 242% increase in ice cream and ice lolly sales overall, with Ice Snappers the top freezerBobby’spick.Ice Snapper, which is sold exclusively through convenience stores, comes in a 90ml pack and contains 41 calories. The products saw sales increase by two million units compared to a typ ical year. As a result, sales of the 39p treat are expected to top seven million units this PayPoint’syear.data reveals that the top 10 heatwave treats were: ● Bobby’s Ice Snapper ● Walls Calippo Orange ● Walls Twister ● Walls Magnum Classic ● Walls Magnum White Chocolate ● Walls Feast ● Walls Cornetto Classic ● Walls Calippo Cola ● Walls Cornetto Strawberry ● Nestlé Fab Bobby’s Managing Director Dave Suck ling commented: “The Ice Snapper has been a favourite for many years and typ ically we sell around five million units annually.
Suckling said sales had been stronger than usual: “We are expecting to sell more than seven million Ice Snappers.”
PayPoint reveals UK’s
“We are putting the increase down to the hot weather and to customers’ desire for a simple ice treat that will help them cool down without filling them up or spoiling their appetites.”
Ben Ford, retail services director at PayPoint, added: “As the mercury rose to new highs, thousands of people made the short trip to their local convenience store to take advantage of well-stocked freezers. The booming sales have been great news for consumers and retailers alike.”
top-selling heatwave treat
our
Our sub-measure on the general econ omy over the past year has decreased month-on-month since December 2021 – that’s eight months in a row. “A similar consistent sharp decline since December 2021 is evident in how consumers see the economy a year ahead and this month’s score of -60 sets a new record. These findings point to a sense of capitulation, of financial events moving far beyond the control of ordinary people.
BUSINESS INTELLIGENCE CONSUMER CONFIDENCE
Consumer confidence fell to a new record low in August in the face of soaring cost of living and bleak economic prospects, according to new figures from data and intelligence company GfK.
GfK’s long-running Consumer Con fidence Index decreased three points in August to -44. All five measures of confidence – personal finance, general economic situation, major purchases, savings, and expectations for the general economic situation over the coming 12 months – were down in August in com parison to the previous announcement on 22 July.
Joe Staton, Client Strategy Director at GfK, said: “The Overall Index Score dropped three points in August to -44, the lowest since records began in 1974. All measures fell, reflecting acute con cerns as the cost of living soars. A sense of exasperation about the UK’s economy is the biggest driver of these findings.
With headline after headline reveal ing record inflation eroding household buying power, the strain on the personal finances of many in the UK is alarming.
Just making ends meet has become a nightmare and the crisis of confidence will only worsen with the darkening days of autumn and the colder months of winter.”GfK’sConsumer Confidence Index is conducted among a sample of 2,000 individuals aged 16 years old and over. GfK predicts the crisis of confidence will only worsen with the “darkening days of autumn and the colder months of winter”.
UK consumer confidence hits a new record low in August
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The ONS statistics reveal online sales picked up in July, with retailers report ing that a range of offers and promo tions had boosted spending during the summerRichardmonths.Lim, chief executive of Retail Economics, commented: “Cutting back on ‘nice-to-haves’, trading down to cheaper alternatives and delaying non-essential spending are all coming into play as a more cost-conscious con sumer“Salesemerges.volumes declined across both food and non-food compared with the previous year, as consumers tighten their“Thebelts.outlook is as tough as I can recall. Inflation is still yet to peak, and the impact of rising interest rates takes time to trickle through to households. Consumer confidence has hit an alltime low and even those that do have cash to spend will be more inclined to bolster their rainy-day fund given such an uncertain outlook.”
“Thisconsumers.isaparticular problem for food retailers, where prices of everyday essen tials are typically most exposed to infla tion, so despite consumers trimming their shopping baskets, they are still facing higher receipts at the checkout.”
Consumers are changing their shopping behaviour as inflation starts to bite, Barclaycard data has revealed.
Food store sales rise
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Kelly Miely, retail partner at Deloitte, added: “Though some retailers will be relieved to see volume and value sales grow month on month, the reality is that they are being forced to choose between margins being squeezed or passing on costs to
RETAILINTELLIGENCESALES
Food store sales rose by just 0.1% in July, a decline from the revised 2.7% increase in June when grocery spending was boosted by the Queen’s Jubilee weekend, according to the Office for National Statistics. However, specialist food stores such as butchers and bakers saw sales jump by 4.7% over the month. Meanwhile, alcohol and tobacco stores saw sales drop by 8.7%. In addition, fuel sales dropped by 0.9%, suggesting that the heatwave meant fewer people were choosing to travel.Overall retail sales lifted by 0.3% in July. This figure was significantly higher than economists’ expectations of a 0.2% drop.
Debit cards were the most used payment method in 2021, accounting for 48% of all pay ments, according to data published by UKTheFinance.company’s latest Payment Mar kets Report shows the number of cash payments fell by 1.7% in 2021, although it remained the second-most-common ly-used payment method, used for 15% of all payments in the UK.
BUSINESSPAYMENTSINTELLIGENCE
UK Finance data also reveals that contactless mades up a third of all payments in 2021, while cash use fell again.
During 2021 there were 23.1 million consumers who used cash only once a month or not at all, a huge rise from 13.7 million the previous year. At the same time, 1.1 million consumers mainly used cash for their day-to-day shopping.
A total of 40.4 billion payments were made during 2021, which represented a return to pre-pandemic levels.
The number of debit card and credit card payments, which fell in 2020, rose again in 2021 to 22.9 billion payments – 57% of all UK payments were made using cards. Debit cards remained the most common payment method, up 23% to 19.5 billion payments.
Debit cards ‘most used’ payment method
The research shows contactless pay ments continue to grow in popularity.
Almost a third of all payments in the UK were made via contactless methods in 2021, up 36% compared with 2020. The number of cash payments decreased by 1.7% to six billion, although it remained the second-most-common ly-used payment method, accounting for 15% of all payments made in the UK last year.
Adrian Buckle, Head of Research at UK Finance, said 2021 saw total pay ments return to pre-pandemic levels and a return towards the long-run trends in payment method usage. He added: “These are trends we expect to continue over the next decade, alongside a continued decline in cheque use, and an increase in the number of people using remote banking.”
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The platter board trend involves guests each bringing a platter board to a party depending on the theme of the night. Hosts and guests prepare a platter with sweets and snacks that vary in size and in colour to create a really eye-catching board. The trend has been used for occasions like birthday parties and gender reveals, so staying stocked up on relevant products for these kinds of events is Productsimportant.thatcould be featured include Swizzels Love Hearts and Swizzels Drumstick Squashies. King sway’s pick and mix products will also be popular, in particular, pink and blue sweets to be used at a gender reveal such as the Pink and White Mini Heart Mallows and the Blue Paintballs.
The platter board trend involves guests each bringing a platter board to a party depending on the theme of the night.
Chris Smith, Marketing Commu nications Manager at Hancocks, said: “We think it’s important to keep retailers on top of recent trends so they know exactly what their customers are after. The platter trend went viral on TikTok and we think it’s going to be popular for people throwing events like bridal showers, baby showers, gender reveals and birthday parties this summer.
Hancocks urges retailers to stock up for TikTok trend
“We’re encouraging retailers to stay stocked up on the kinds of products that people would incorporate into a fun sweets platter. This includes smaller confectionery products that would fit on a serving board as well as fun and bright sweets that stand out as part of a really lovely and eye-catching display.”
Confectionery wholesaler Han cocks is encouraging retailers to stock up on bright and colourful sweets to meet the demand of a recent TikTok trend.
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CONFECTIONERYTRENDS
Both activities will also promote the introduction of new paper sticks for Chupa Chups, which will replace most plastic sticks in the UK market by the end of the year.
Perfetti Van Melle’s Chupa Chups lollipop brand has launched a burst of TikTok activity to promote its ‘How to open’ campaign.
Influencers from the world of beauty, comedy, and fashion will ‘educate’ Chupa Chups fans on the easiest way to remove the wrappers from lollies.
The brand has also partnered with lastminute. com for a competition to win a £1,000 holiday voucher and Chupa Chups holiday merchandise, including beach towels, beach balls and a branded suitcase filled with lollies.
Commenting on the promotional activity, Kate Howe, Brand Manager of Chupa Chups UK, said: “In the past we have seen great results for Chupa Chups on TikTok – our last Halloween campaign performed frightfully well, with an impressive brand recall rate of 42.6% against a benchmark of 13%, so it made perfect sense to continue on this platform with another light-hearted and crea tive campaign that fits in with the fun personality of the brand.”
NPD AND MEDIA PICKS OF THE WEEK – PERFETTI VAN MELLE
CHUPA CHUPS SHOWS FANS HOW TO UNWRAP
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Perfetti Van Melle expects to eliminate around 5,000 tonnes of plastic annually with the switch. The move is the next step in the confectionery giant’s ‘Reduce, Recycle, Recover’ programme, which aims to eliminate plastic in packaging wherever possible.
A TikTok campaign, alongside a holiday competition, will promote the introduction of new paper sticks for Chupa Chups, which will replace most plastic sticks in the UK by the end of the year.
NPD AND MEDIA PICKS OF THE WEEK – YEO VALLEY YEO VALLEY SAYS IT’S TIME TO LOVE YOUR GUT
Yeo Valley has announced the extension of its organic kefir ‘Love Your Gut’ range into Kefir Drinks. Launching in September with an RSP of £2.25, the 500ml bottles will be available in three flavours: Natural, Mango & Passionfruit, andTheCherry.launch will be supported by an integrated communications plan that aims to ensure more consumers become aware of kefir and its potential healthYeobenefits.Valley’s organic Kefir Drinks boasts 14 strains of live kefir cultures to help consumers ‘Love their Gut’. These live cultures help maintain a diverse microbiome and improve gut health.
The market is continuing to see a trend where consumers are seeking products that support their gut The launch will be supported by a campaign that aims to ensure more consumers are aware of kefir and its potential health benefits. health which is driving a strong growth in kefir products.
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The Kefir Drinks are part of a series of new product developments by Yeo Valley Organic, with soups, dips, and Little Yeos No Added Sugar pouches also due to launch into stores this Sep tember.
Yeo Valley Organic is the market leader in potted kefir and has grown 33% in the last year to £11m.
Justin Stanley-Duke, Brand Manager at Yeo Valley Organic, said: “Insight highlights that con sumers are looking for products that support their gut health and are becoming increasingly aware of the benefits of kefir products. We saw this as an important opportunity to extend our kefir range to Drinking Kefir that will provide more in terms of taste, affordability and sustainability.”
NPD AND MEDIA PICKS OF THE WEEK – KIND SNACKS
Kind Snacks has also launched a nationwide search to find the country’s kindest person, where Brits can nominate someone they know who has gone above and beyond to deliver acts of kindness. The UK’s kindest person will be celebrated with a 4m high statue in a London location in September. The new designs will remain on shelves for approximately eight weeks.
Healthy snack bar brand Kind has launched its first out-of-home campaign, to encourage kindness among Brits and celebrate the brand’s partnership with refugee support organisation Choose Love. The campaign sees Kind celebrate poignant and meaningful acts of unsung kindness from local people. The brand scoured the nation to find deeds that might have otherwise gone unnoticed to give them the platform they deserve as part of digital and print ads which feature in London, Manchester, Bristol and Edinburgh. As well as being a first for the brand, the out-ofhome campaign forms part of a wider, multichannel strategy including PR, digital, influencer marketing and limited-edition on-pack designs.
KIND SNACKS CELEBRATES GOOD DEEDS
Cementing the activity is a £50,000 donation from Kind Snacks directly to Choose Love, to sup port the charity’s humanitarian aid and advocacy for refugees around the world.
One of the ads tells the story of Iranian artist Majid Adin and his positive experience of kindness from the British public as a refugee. Choose Love ambassador Majid has also designed kindness-inspired packs in support of the charity partnership. The new look appears on three of Kind’s core bar variants: Dark Chocolate Nuts & Sea Salt, Caramel Almond & Sea Salt, and Maple Pecan Almond across both single and multipack formats.
The out-of-home campaign forms part of a wider, multichannel strategy including PR, digital, influencer marketing and limited-edition on-pack designs.
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The latest phase of the ‘Why Settle When You Can Soar?’ campaign sees the brand’s first move into live television advertising, reaching 4.5 million consumers across the advert’s 10-week run time.
NPD AND MEDIA PICKS OF THE WEEK – WOLF BLASS
The brand’s new integrated marketing campaign includes TV advertising, out-of-home, and digital.
The advert debuted during this week’s opening episode of the new Game of Thrones series, House of the Dragon, to align with the release of limited-edition wine, Wolf Blass’ Fire & Blood Cabernet Shiraz, which will be available nationwide in Asda and Morrisons.
The ‘Why Settle When You Can Soar?’ activation will see an out-of-home campaign launch on 19 September, sup ported with shopper campaigns in-store, as well as across PR, digital and events. Meanwhile, the brand’s continuation of its successful partnership with luxury travel deals company, Secret Escapes, kicks off on 1 September and will drive sales across the impulse and grocery sectors.
One lucky winner will receive a oncein-a-lifetime holiday to either Lapland or Mauritius. Five £500 vouchers are also up for grabs, and 40,000 runners-up will each receive a £25 voucher, redeemable on the Secret Escapes site with a mini mum £125 spend.
WOLF BLASS UNVEILS ‘SIGNIFICANT’
Wolf Blass, the premium wine brand from Treas ury Wine Estates, has launched a new integrated marketing campaign that includes TV advertising, out-of-home, and digital activities. The Australian wine brand will also continue its partnership with Secret Escapes for the its largest-ever consumer competition with the luxury travel company. MARKETINGABOVE-THE-LINEINVESTMENT
The Secret Escapes promotion, which last year generated 50,000 entries, will see 750,000 bottles across the UK tagged with prize-winning QR codes. Entrants will have to scan the QR code on the tagged wine bottles to be in with the chance of winning over £1m worth of instant prizes and credits.
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NPD AND MEDIA
GOOD TOFFEE Premier Foods has introduced its new Mr Kipling Deliciously Good Toffee Apple Pies, which aims to capitalise on demand for healthier sweet treat options. Available from September, the pies are made with real fruit and have 30% less sugar than stand ard pies.
PICKS OF THE WEEK
SPOOKY TREAT Premier Foods has unveiled its Halloween range, which includes Cadbury Pumpkin Patch Cakes, Cadbury Mini Bonfire Logs, Cad bury Goo Heads Cake Bars, Mr Kipling Terrifying Toffee Whirls, Mr Kipling Fiendish Fancies and Mr Kipling Chocolate & Marsh mallow Slices.
SAMPLING GALORE Self-serve milkshake brand f’real is trialling a new sampling opportunity for stockists in the convenience channel. The initia tive will offer retailers across the country the chance to get their hands on a bespoke sampling pack and drive cup sales through their in-store blender.
ROLL ON Andrex has rolled out its new Mega Roll, designed to last cus tomers 50% longer. Launching with Andrex Classic Clean, it uses 22% less plastic and requires up to 25% fewer trucks to transport. Each sheet features the brand’s 3D Wave texture that it says is proven to clean effectively.
CANNED DELIGHT JJ Whitley has rolled out a new ready-to-drink range compris ing Vodka Lime & Soda, Blue Raspberry Vodka & Lemonade, London Dry Gin & Tonic and Pink Gin & Lemonade. All four variants come in a 330ml can format and all are 5% ABV with an RSP of £1.99.
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GEEK OUT Disposable vape manufacturer Geek Bar has launched its new E600 range in the UK – a smaller, lighter successor to the original product that established the brand. The devices are prefilled with 20mg of nicotine as well as up to 2ml of e-liquid and offer 600 puffs. RSP £5.
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THAT’S WHAT I THOUGHT. However, depending on the loca tions of the parcel pick-up hubs, such claims of environmental ben efits ignore that the customer will still have to collect their parcel from the local hub. This could involve a further journey if not within a short distance – a particular issue for outof-town online shoppers for whom walking, cycling or public transport may not be an option.
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NOW IDEA… OUT THE
WHAT’S THE BIG IDEA?
AREN’T LOCAL PICK-UP POINTS BETTER FOR THE ENVIRONMENT? That’s what the couriers say. To reduce their own corporate emissions, many companies are encouraging custom ers to get their parcels delivered to local hubs, such as pick-up points or lockers, enabling them to claim lower emissions for the last leg of the delivery process.
The Hull-based company provides a smart, secure and weatherproof dropbox, which the customer monitors and controls from their smartphone to receive parcels when they’re not home or can’t get to the door. This means parcels get delivered first time, cutting down emissions associated with missed deliveries. WHY DID IT NEED A CARBON FOOTPRINT TOOL? It wanted to know exactly how green its product was compared to local pick-up points.
THAT’S A GOOD
A new feature from Farmstead reminds you what’s in your refrigerator to reduce food waste.
BOX
The University of Hull’s Aura Innovation Centre has joined forces with iParcelBox to develop a calculator aiming to give both retailers and customers a “fair and unbiased” comparison of the carbon footprint of different online purchasing options.Thetool promises to enable buy ers to make informed decisions as to which delivery method is the greenest, while also helping to cause behavioural changes towards a more sustainable future.
SO WHICH IS GREENER, HOME DELIVERY OR LOCAL PICK-UP? That depends on several factors, not least the distance between your house and the local hub. Hence the carbon calculator. HOW DO I ACCESS IT? The carbon calculator tool is available for industry and customers here
Most of us want to be eco-conscious – but how do we make sure our choices are sustainable? A new online carbon footprint tool promises to help online shoppers work out the most environmentally friendly delivery method.
Deliveries go green
WHAT’S ANYWAY?IPARCELBOX
bottlesHYDRATErecyclABLE*WITHOUR
1.5ltr Buxton Still Water bottles in this exclusive pack for Sainsburys are made from 100% recycled content PET plastic, excluding caps and labels. Water contributes to the maintenance of normal physical and cognitive function and normal regulation of body temperature. At least 2L of water, from all sources, should be consumed per day, as part of a healthy diet and lifestyle. ® Reg. Trademark used in agreement with the Trademark Owner. and caps are 100% recyclable.
*Bottles
WHO ATE ALL THE PIES? WEDNESDAY 24TH AUGUST 2022 / ISSUE 119 / SLRMAG.CO.UK I 33
If only it had been around 30 years ago when the Magpies’ cubeshaped centre-forward Micky Quinn (nicknamed ‘Sumo’ and ‘Hippofata mus’) famously picked up and scoffed a pie a spectator had thrown onto the pitch.
The news that the Premier League is thinking about banning the pro motion of gambling on football shirts has prompted betting.com to consider alternative sponsorship opportunities for clubs.
JUST THE JOB
BEFORE YOU GO RETAIL RANDOMS
With prices rising daily, more and more people are looking for ways to save some cash. So, if you’re not feeling particularly flush, you may want to consider reusing your toilet roll.Don’t panic, you haven’t been in a coma for six months and just woken up on April Fool’s Day. Reusable bottom wipes are a real thing and have been popular with the more sustainably minded among us for some time. Now the idea is gaining traction as a way to make ends meet. The Net Zero Company, for example, will sell you some nice organic cotton flannels for £21.50 that you can pop in the wash then reuse. Actually, it won’t, because – amazingly –its 24-piece Toilet Unpaper Roll has now sold out. However, if you decide to give this new slant on ‘touching cloth’ the bum’s rush, remem ber you can always pick up 24 rolls of Asda Shades for £8.70. Mind you, the way inflation is going, it will soon be more cost-effective to just wipe your backside with banknotes instead. Shame the new plastic ones are so slippery though.
However, one imagines that Aston Villa fans would be horrified to see the Lions take to the field look ing like a multipack of ice lollies in homage to Bird’s Custard, which was first formulated in Birmingham in 1837.The Greggs-themed Newcastle United strip, on the other hand, is a much more nuanced affair and certainly an improvement on the food-to-go giant’s pastry-inspired clothing collaboration with Primark.
More specifically, it has looked at various British football teams that have famous food and drink brands that were founded locally and designed some eye-catching alternate football shirts inspired by those Whatbrands.business a website that promises to take confused punt ers by the hand and guide them through the jungle of online book ies has designing football strips is anyone’s guess but – on the whole – it’s done a fairly decent job.
Make sweet profits Grow your confectionery sales Chances to win monthly and quarterly cash prizes Join the 4,500+ retailers who have already signed up “It’s already helped us to grow our sales in such a short period of time” Samual, Valley Convenience Store Manager and the latest winner of a £1,000 Buy A Gift Voucher with For further detail please contact the team at Mercieca E: perfettivanmelle@mercieca.co.uk scan the QR Code to access a membershipcopydigitalofthebrochure copy of membershipthebrochure
