RETAIL
THE WEEK IN
LOCAL SOURCING
SWA HIGHLIGHTS LOCAL
NEW WHOLESALE PROJECT SHINES LIGHT ON LOCAL
...MORE IF YOU PLEASE
HOME DELIVERY
KING MAKER
JUSTIN KING JOINS SNAPPY AS INVESTOR AND ADVISOR
INNOVATION
SPAR JOINS POP-UP CLUB FIRST POP-UP SPAR STORE
PLASTIC BAG RULES POSTPONED WALKERS FOOTBALL FRENZY RETAILER CRAFT BEER APP
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THE WEEK IN RETAIL
EDITOR’S COMMENT SHARE YOUR NEWS AND VIEWS WITH ME AT ABEGLEY@55NORTH.COM
SNAPPY DELIVERS ONCE MORE The rise of Snappy Shopper over the last year or so is nothing short of remarkable and the latest development surely marks a tipping point for the business that was nothing more than a novel idea just a few short years ago. The fact that Justin King fancies the business enough to plough a chunk of his cash and a lot of his time into it speaks volumes about how far the company has come in such a short space of time. I have very fond memories of taking a call from Snappy Shopper co-founder Scott Campbell back in maybe 2017 or 2018. I had never heard of him at the time, nor Snappy Shopper, but recall he was very animated about the idea and he was keen to speak at one of our #ThinkSmart retail tech events. I distinctly remember it taking me a little time to even understand the concept and wondering why shoppers would want a convenience store to deliver products to them – but Scott seemed convinced it was the future. I, on the other hand, was less convinced.
At any rate, we offered him a slot to speak and, as far as I’m aware, it was the first time anyone from Snappy Shopper had ever spoken in public. Fast forward a few years and a coronavirus pandemic later, and the former CEO of Sainsbury’s wants a big piece of the action. The company is now valued at somewhere between £50m and £65m. It appears that Scott was absolutely right. Home delivery is indeed the future. But while King’s money may be welcome, it’s his retail experience and contacts that will prove most beneficial. Doors that have been hard to open in the past will, undoubtedly, fly off their hinges these days. King is, by all accounts, a very astute businessman and what he will be able to bring the company is almost beyond measure. The home delivery sector still has an element of the wild west about it at the moment, but it’s beginning to look like the major players are emerging and jostling for position. Snappy Shopper’s latest coup should ensure that it will more than retain its place at the top table.
ANTONYBEGLEY ANTONYBEGLEY ANTONYBEGLEY
ANTONY BEGLEY, EDITOR
WEDNESDAY 28TH APRIL 2021 / ISSUE 53 / SLRMAG.CO.UK / 3
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CONTENTS
WEDNESDAY 28TH APRIL 2021 / ISSUE 53 WWW.SLRMAG.CO.UK
6
10
25 SNAPPY SHOPPER
POP-UP STORES
Ex-Sainsbury’s CEO Justin King makes a “significant investment” in the home delivery platform and is named as the company’s Senior Adviser.
Spar joins the pop-up shop mini-trend with its first temporary store serving the residents of Haworth in West Yorkshire.
9 COVID-19 UPDATE
19 STORE PROFILE: JET NEW NORTH ROAD
27 PICKS OF THE WEEK
12 WHOLESALE: LOCAL SOURCING
20 SUSTAINABILITY: TIMES EARTH
33 OUT THE BOX: LITTLE LION WORLD
THIS WEEK’S NEWS IN BRIEF England’s plastic bag charge changes are put back as the former Post Office boss disappears over the horizon.
THE SWA LOOKS TO HIGHLIGHT NEW LOCAL SOURCING OPPORTUNITIES.
THE TIMES AND THE SUNDAY TIMES LAUNCH A NEW EDITORIAL CHANNEL.
15 INDUSTRY AWARDS
23 EPOS: NISA EVOLUTION
THE INAUGURAL SCOTTISH RETAIL FOOD & DRINK AWARDS TAKE PLACE TOMORROW.
TWITTER.COM/SLRMAG
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NISA CELEBRATES THE 500th INSTALL OF
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ITS EVOLUTION EPOS SYSTEM.
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WEDNESDAY 28TH APRIL 2021 / ISSUE 53 / SLRMAG.CO.UK / 5
NEWS DIGEST
THIS WEEK’S NEWS FOR ALL THE LATEST NEWS, HEAD TO WWW.SLRMAG.CO.UK/CATEGORY/NEWS/
SCOTSMAN SCORE Retailers have welcomed
REGULATIONS
PLASTIC BAG CHARGE DELAYED
the Scotsman’s decision
THE PLANNED CHANGES TO PLASTIC BAG CHARGE REGULATIONS
to maintain retailers’ profit
WILL NO LONGER COME INTO FORCE ON FRIDAY IN ENGLAND, AS
margins when it increases
ORIGINALLY PLANNED.
cover prices. From May 8, the price of the Saturday paper will rise 5p to £2.20. The Scotsman on Sunday rises 10p to £2.40, while Monday to Friday editions increase by 10p to £1.80 from 10 May.
VIRTUAL SUCCESS Unitas Wholesale has hailed last week’s Virtual Trade Show event as a huge success. Members were able to take advantage of a range of upweighted deals from
The Department for Environment, Food and Rural Affairs (DEFRA) has confirmed that changes to plastic bag charge regulations will now not come into force in England on Friday as originally scheduled. Changes to the single use carrier bag charge rules will see the minimum charge for a plastic bag rise from 5p to 10p, with all businesses required to charge. Previously only those with more than 250 employees were included. The changes have since been delayed to ensure businesses have
sufficient time to prepare. DEFRA will be updating on the new timetable in the coming weeks. ACS Chief Executive James Lowman said: “Small retailers need as much notice and support from DEFRA as possible ahead of the change to enable them to provide advance notice of the change to customers and colleagues, which will reduce the risk of confrontation in store. We welcome the update on the implementation date and look forward to working with DEFRA on communicating the details to our members.”
over 120 brands, negotiated exclusively for the show. Over 630 scheduled meetings took places between wholesale and supplier partners.
GOOD TO GO Spar Scotland has confirmed that is has now rolled its new food-to-go brand, CJ’s, out in 65 of its 108 company-owned stores. The rollout programme also includes a hot breakfast and lunch offer along with support from local bakers for a range of rolls, cakes, sweet treats and hot savouries too.
ACS BACKS CASH BACK WITHOUT PURCHASE The Government has agreed an amendment to the Financial Services Bill which will enable shops to offer cashback to customers without making a purchase. The amendment will remove an existing requirement for retailers to register with the Financial Conduct Authority to offer cashback without an in-store purchase within the same transaction. In its written submission to a HM Treasury call for evidence on the future of the UK’s cash system, ACS called for the Government to ensure that retailers are not obligated to offer
6 I SLRMAG.CO.UK / ISSUE 53 / WEDNESDAY 28TH APRIL 2021
this service and those who do must be guaranteed fair remuneration. ACS Chief Executive James Lowman said: “Over two-thirds of retailers offer cash back to customers, so we welcome the extension. “A number of useful trials on extending the use of cashback without purchase are underway, and there is still much more we need to learn about how this can be offered securely and viably for retailers. We shouldn’t view cashback without purchase as a full replacement for a properly functioning and funded ATM network.”
NEWS DIGEST
THIS WEEK’S NEWS FOR ALL THE LATEST NEWS, HEAD TO WWW.SLRMAG.CO.UK/CATEGORY/NEWS/
QUORN PLEDGE
HOME DELIVERY
JUSTIN KING BACKS SNAPPY SHOPPER
Quorn Foods has joined more than 100 Signatories of The Climate Pledge. Signatories agree to measure and report
EX-SAINSBURY’S BOSS JUSTIN KING INVESTS IN DUNDEE-BASED
greenhouse gas emissions,
HOME DELIVERY PLATFORM SNAPPY SHOPPER AND BECOMES A
implement decarbonisation
SENIOR ADVISER.
strategies and neutralise any remaining emissions
Former Sainsbury’s CEO Justin King has made a “significant investment” in the Dundee-based home delivery platform Snappy Shopper and will also be serving as a Senior Adviser to the company’s management team. King commented: “I have been hugely impressed by the Snappy Group’s affordable solution, leadership team and rapid growth. The company is championing the needs of businesses in their local community. “This is an exciting and pivotal time for the business, and I believe that I will be able to add significant value. I look forward to working with the management team as the business
to achieve net-zero annual carbon emissions by 2040.
VEGGIE WEEK National Vegetarian Week 2021, sponsored by Cauldron, takes place on 10 to 16 May 2021 and retailers are
continues its expansion and grows its market share further within the thriving UK convenience market and beyond.” The Snappy Group is also in the midst of a Series A fundraising round to fuel further growth. Read the full story here.
being challenged to actively participate in the festival. This year, Veggie123 is a challenge to get people to try veggie food for seven days. Head to www. nationalvegetarianweek.org to find out more.
POSTCARD PLAN
FORMER POST OFFICE BOSS DISAPPEARS OVER HORIZON
Morrisons is giving away half a million postcards for kids to spread messages of
The former chief executive of the Post Office has left her roles on the boards of Morrisons and Dunelm in the wake of the Horizon scandal which led to the wrongful convictions of former postmasters. Paula Vennels is also stopping her duties as an ordained Church of England minister. She said: “It is obvious that my involvement with the Post Office has become a distraction from the good work undertaken by the boards I serve. I have therefore stepped down with immediate effect from all of my board positions.” Some 39 former Post Office workers saw their criminal convictions overturned by the Court of Appeal last week.
hope in a nationwide initiative to help tackle loneliness within communities. Children of Morrisons staff will be colouring postcards and writing messages for the supermarket to distribute to its Doorstep Delivery customers who are continuing to shield.
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Issue 49 ay Wednesd 2021 ch 31st Mar
Partner:
NEWS SPECIAL
COVID-19 UPDATE FOR ALL THE LATEST CORONAVIRUS NEWS, HEAD TO WWW.SLRMAG.CO.UK/CATEGORY/NEWS/
CONSUMERS ‘FEEL SAFE’ RETURNING TO STORES
D
OVER HALF OF UK CONSUMERS FEEL SAFE RETURNING TO THE HIGH STREET, ACCORDING TO NEW RESEARCH FROM DELOITTE.
fewer safety concerns in returning to the High Street, compared to last month. Reduced spending opportunities over the last year have improved disposable incomes for some, meaning they are also poised to spend. This pent-up demand is likely to see an enthusiastic return to shops as restrictions gradually ease. “It is also clear that many consumer behaviours formed over the course of the year have now become entrenched. We’ve seen record levels of sales online, with many consumers discovering the convenience of online shopping for the very first time. For some, old habits may not return.”
TOWNS PARTNERSHIP JOINS ‘SHOP LOCAL’ CALL Scotland’s Towns Partnership has urged people to support shops and attractions close to home to help rebuild the economy as Covid-19 restrictions relax. Chief Officer Phil Prentice says it’s vital that the economic recovery from the pandemic grows from its grassroots. He said: “We are encouraging everyone to think local first. “The importance of today for those retail, hospitality and leisure businesses which have been unable to open since December cannot be underestimated. Their survival, however, depends on support. And the most critical support comes from their community.”
WEEZY PARTNERS WITH WHAT3WORDS On-demand grocery business Weezy has partnered with smartphone app what3words to make locations easier to find for delivery drivers.
TECH SOLUTIONS
eloitte’s latest consumer research shows that over half (56%) of consumers feel safe returning to the High Street, up 16% on the previous month. Two in five (38%) consumers are buying more locally-sourced items right now, even if they cost a little more, but just one in four (24%) UK consumers feel safe attending in-person events. This rises to 37% amongst 18-34 year-olds: three times higher than those aged 55+ (12%). Ian Geddes, Head of Retail, Deloitte, says: “It is encouraging that the majority of UK consumers have
What3words geocoding system divides the entire world into a grid of 3m squares and gives each a unique what3words address made of three random words. The partnership will make it easier for Weezy’s network of drivers to precisely locate delivery addresses without the common need to call customers for additional directions.
WEDNESDAY 28TH APRIL 2021 / ISSUE 53 / SLRMAG.CO.UK / 9
TECH
SNAPPY SHOPPER INVESTMENT
KING MAKER EX-SAINSBURY’S CEO JUSTIN KING HAS MADE A “SIGNIFICANT INVESTMENT” IN DUNDEE-BASED HOME DELIVERY PLATFORM SNAPPY SHOPPER AND HAS BECOME A SENIOR ADVISER TO THE COMPANY.
F
ast-growing home delivery platform Snappy Shopper has announced this week that former Sainsbury’s CEO Justin King has made a “significant investment” in the Dundee-based business and will also be serving as a Senior Adviser to the company’s management team. The business envisages King joining the Board as Non-Executive Director following a Series A fundraising round that has recently been launched. One of the UK’s foremost food retailers, King ran Sainsbury’s between 2004 and 2014, leading the business through a major turnaround followed by nine years of profit growth. Before joining Sainsbury’s, he was Head of Food at Marks & Spencer and is currently an M&S Non-Executive Director and a member of the Public Interest Body of PwC. King commented: “I have been hugely impressed by the Snappy Group’s affordable solution, leadership team and rapid growth. The company is championing the needs of businesses in their local community. Its proprietary technology provides local businesses with an affordable delivery solution
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TECH
SNAPPY SHOPPER INVESTMENT
“I have been hugely impressed by the Snappy Group’s affordable solution, leadership team and rapid growth. The company is championing the needs of businesses in their local community.” [ Justin King ]
which enables them to compete in this fast-changing market segment. This not only caters to the trend for top-up shopping but also an increasing desire by consumers to access and support local enterprises. “This is an exciting and pivotal time for the business, and I believe that I will be able to add significant value. I look forward to working with the management team as the business continues its expansion and grows its market share further within the thriving UK convenience market and beyond.” King will bring this wealth of retail understanding and business experience to the Board of the Snappy Group, as the Company seeks to grow the services it provides to local retailers and hospitality organisations. The Snappy Group’s Series A fundraising will enable the company to continue its rapid expansion in convenience and hospitality. The Group has gone from strength to strength, having grown from 220 business partners in 2019 to 1,150 today with more than 700,000 consumers using the platform across the UK and annualised Gross Merchandise Volume (GMV)
approaching £100m for the year ended March 2021. Mike Callachan, Co-founder of Snappy Shopper, said: “Justin is one of the UK’s most successful business leaders and brings a wealth of experience within the retail and FMCG sector, which will be invaluable. “Prior to the pandemic, the Snappy Group was already established in both hospitality and grocery home delivery. The lockdown has served to accelerate the online trend, but we strongly believe that the shift in consumer behaviour will persist in the long term. While we expect the rapid rate of growth in deliveries to slow slightly as lockdown eases through the summer months, the online market is a long way from maturation. “Our mission is to give communities on demand access to the products of local businesses. In this context, our platform is based on genuine partnerships and the principle of mutual benefit. The platform therefore evolves to suit their needs and I believe our flexibility, commitment and commission structure differentiate us from our competitors.”
Fastfacts: The Snappy Shopper app Q Consumers can order groceries from their local convenience store and have them delivered by the store’s own drivers to their homes from as little as 30 minutes. Q Retailers can increase revenues significantly with average basket spend more than trebling online compared to in-store. Q Snappy Shopper enables retailers to maintain their in-store value proposition online by limiting the charges that lead to consumers facing higher prices when ordering. Q The company currently serves retailers from most major players and has partnership agreements with several regional Co-ops, Nisa and Spar.
WEDNESDAY 28TH APRIL 2021 / ISSUE 53 / SLRMAG.CO.UK / 11
WHOLESALE
LOCAL SOURCING SCOTTISH WHOLESALE ASSOCIATION
SWA STRATEGY HIGHLIGHTS FRESH LOCAL SOURCING OPPORTUNITIES
THE SCOTTISH WHOLESALE ASSOCIATION HAS UNVEILED A NEW
T
STRATEGY THAT AIMS TO SHINE A SPOTLIGHT ON NEW LOCAL SOURCING OPPORTUNITIES FOR PRODUCERS IN SCOTLAND.
he Scottish Wholesale Association has embarked on an ambitious project to help its members and the wider wholesale sector engage with more local producers and help them access new markets. Working with the Scottish Agricultural Organisations Society (SAOS) and with support through the
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Scottish Government’s recovery plans to help rebuild the wholesale industry post-Covid, the SWA is developing a Local Food Logistics strategy that will enable producers to better understand the role of the wholesale sector in the wider supply chain. Consultant and former wholesaler John Forteith is project lead and chairman of the steering group which
WHOLESALE
LOCAL SOURCING SCOTTISH WHOLESALE ASSOCIATION
comprises high-profile individuals from national and regional wholesale businesses across Scotland. The group is exploring how wholesalers are currently sourcing and connecting with local food producers, manufacturers and suppliers, identifying key barriers and establishing what is needed to increase local sourcing ability. Forteith said: “This is a really important initiative designed to deliver tangible benefits for Scottish suppliers and wholesalers alike at a time when our industry needs all the help it can get to keep our wheels moving and diversify into new markets as we emerge from the pandemic.” A survey conducted by the SWA earlier this year showed that its members’ current local/Scottish food offering is typically around 30%. Colin Smith, SWA Chief Executive, said: “SWA’s aspiration is to agree a target for increasing and benchmarking against this figure. Increasing this by a further 10%, for example, would be a significant boost to food and drink producers in Scotland.” With phase one of the project looking at the barriers and developing the best way for the industry to educate and connect with producers now complete, phase two is currently in development. This phase aims to create an industryagreed standardised education and training programme that can be delivered either through SWA workshops or by individual members at a local level. To help highlight both the benefits and learnings from using the wholesale distribution model, the SWA has
enlisted the help of three differentsized and well-known companies – Summer Harvest Oils, Mackie’s of Scotland and Barr Soft Drinks – to share their stories on how they “won in wholesale”. With the project aligned to Scotland’s recovery action plans, the final phase will see local/regional trials supported by Scotland Food & Drink as well as the creation of a Scottish Wholesale Association centrallymanaged directory for producers and suppliers to use as a means of connecting with wholesalers. Smith added: “The SWA sits on the Food Tourism Strategy Group and was a member of the Scottish Government’s Tourism Recovery Taskforce, set up during the first coronavirus lockdown last year. As part of this, one recommendation was to increase the consumption and promotion of Scotland’s food and drink – something that was already on our radar. “Our Local Sourcing Logistics strategy will accelerate that and help us achieve our objective to distribute more local goods onto the shelves of Scotland’s 5,000 convenience stores and onto plates in the 30,000 hospitality, tourism and leisure outlets. “It’s all about helping our sector become resilient to challenges and get us ready to capitalise on new opportunities, at the same time educating Scottish producers that wholesale is a £2.9bn industry and a dynamic route to market.” Wholesalers supporting the project include Braehead Foods, Williamson’s Foodservice, Lomond Wholesale, CJ Lang, Total Produce, Brakes Scotland and JW Gray.
“The group is exploring how wholesalers are currently sourcing and connecting with local food producers, manufacturers and suppliers, identifying key barriers and establishing what is needed to increase local sourcing ability.”
WEDNESDAY 28TH APRIL 2021 / ISSUE 53 / SLRMAG.CO.UK / 13
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INDUSTRY AWARDS
SCOTTISH RETAIL FOOD & DRINK AWARDS 2021 REGISTRATION
DON’T MISS SCOTLAND’S NEW FOOD AND DRINK AWARDS! SCOTTISH RETAIL FOOD & DRINK AWARDS 2021 THE WINNERS OF FIRST EVER SCOTTISH RETAIL FOOD & DRINK AWARDS WILL BE ANNOUNCED AT 11AM
T
TOMORROW – SO MAKE SURE YOU REGISTER NOW TO JOIN IN THE CELEBRATIONS.
he winners of the inaugural Scottish Retail Food & Drink Awards will be unveiled for the first time tomorrow morning at 11am in a huge celebration of the Scottish food and drink sector. With hundreds of entries from food and drink producers across the country, the awards aim to help bring producers and retailers closer together to satisfy the growing consumer demand for locally, regionally and nationally sourced product. The Week In Retail, alongside sister title SLR, is the official media partner of the Awards while the consumer media partners are The Scottish Sun, The Times in Scotland and The Sunday Times in Scotland. Scottish Retail Food and Drink Awards Director, Antony Begley, said: “The Awards have one very simple goal: to get
more of Scotland’s fantastic food and drink products onto more Scottish retail shelves. “The Scottish Retail Food and Drink Awards were created with an unapologetically pragmatic and commercial focus at their heart. We want to help producers secure listings and we want to help retailers unearth fantastic Scottish products to stock in their stores. “With interest in locally, regionally and nationally sourced products arguably higher than ever among Scottish retailers and consumers, this has been a fantastic time to win a Scottish Retail Food and Drink Award.” You can watch the broadcast live at 11am tomorrow on the Awards website or you can register your interest by clicking below.
REGISTER NOW
WEDNESDAY 28TH APRIL 2021 / ISSUE 53 / SLRMAG.CO.UK / 15
£1.25M
sales generated by our top retailer in 12 months (1)
17.6K
av. weekly delivery sales by top 10 stores in January (2)
£27.74
average basket spend vs £7.60 industry average (3)
Fully supported onboarding, sales ramp up and dedicated Account Manager to help you succeed call: 0333 900 1250 email: contact@snappyshopper.co.uk web: retailers.snappyshopper.co.uk
(1)
12 Months to 31st January 21 /
(2)
Sources: Lumina UK Convenience Market Report 2020 /
(3)
Sales W/C 31st January 21.
NEW AWARDS FOR A NEW NORMAL ENTRIES OPEN SOON
Event: November 2021
FOR MORE INFORMATION CONTACT EVENTS@55NORTH.COM
WWW.SLRAWARDS.COM
@SLRMAG
STORE PROFILE
JET NEW NORTH ROAD, ILFORD JANU AND KAYUR PATEL
JET STORE SET TO BLOOM JET NEW NORTH ROAD IN ILFORD, A POPULAR FAMILY-OWNED BUSINESS, HAS RE-OPENED FOLLOWING A MAJOR TRANSFORMATION OF BOTH THE FORECOURT AND THE RETAIL OFFER.
O
wned and managed by Janu Patel for the past 20 years, the ambitious makeover has been driven by Kayur, Janu’s son who helps him run the business. The new-look forecourt includes a canopy, complete with distinctive yellow LED lighting that, as well as improving visibility, also facilitates greater levels of safety. Every element of the new branding has been designed to be welcoming and friendly – to deliver a first-rate forecourt experience. The retail offer, doubled in size and now Spar-branded for the first time, features a huge array of new items including: fresh meat, hot food-to-go, an off-licence and the exceptional flowers that JET New North Road is famous for. While forecourt flowers have traditionally suffered bad press over the years, New North Road continues to buck the trend with an impressive array of top-quality cut flowers and orchids sourced from Kenya, Amsterdam and Colombia. Kayur comments: “We have a great relationship with JET and the new branding is fresh and modern – and really stands out. We look forward to 20 more years”.
WEDNESDAY 28TH APRIL 2021 / ISSUE 53 / SLRMAG.CO.UK / 19
SUSTAINABILITY
TIMES EARTH THE TIMES & THE SUNDAY TIMES
SIGN OF THE TIMES
T
THE TIMES AND THE SUNDAY TIMES LAUNCHED THE NEW TIMES EARTH EDITORIAL CHANNEL ON EARTH DAY LAST WEEK TO TACKLE ALL THINGS SUSTAINABILITY.
he Times and The Sunday Times have launched a new Times Earth editorial channel as a hub for all news about the planet, climate change, sustainability problems, initiatives and solutions. It is a dedicated place for Times journalists to report on engaging stories, research and studies from around the world and take a deep dive economic look at sustainability to help readers make better-informed decisions. Times Earth will also span print, audio, newsletters and social and will include a new events series with lunchtime ‘Climate Sessions’ and a Climate Summit planned for later in the year. The Times Editor, John Witherow, said: “Times readers are concerned and interested in climate change and our new Times Earth digital channel will showcase our climate and environment coverage. “The Times and The Sunday Times, with unrivalled reputations for in-depth reporting and analysis, are keen to
20 I SLRMAG.CO.UK / ISSUE 53 / WEDNESDAY 28TH APRIL 2021
help highlight and inform our readers on one of the great challenges facing the planet.” Times Earth follows on from The Times’ Clean Air for All campaign which launched in May 2019 and is calling for legally binding air pollution limits based on World Health Organisation recommendations. More than a dozen front page stories, several Times leaders and almost 100 other articles have driven momentum to the campaign. This weekend also saw the final single-use plastic removed from Times products as the final 15 tonnes of magazine polybagging was removed from The Sunday Times in Ireland, completing the titles’ pledge to remove all 250 tonnes of single-use plastic used annually from its products. The polybags have been replaced by recyclable paper banding, which have created a sustainable space for advertising wrapping the popular weekend magazines. Times readers can view all Times Earth content and sign up to The Times’ weekly environment newsletter.
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EPOS
EVOLUTION NISA RETAIL
NISA’S EVOLUTION HITS 500 MILESTONE
D
NISA IS CELEBRATING THE 500TH INSTALL OF ITS EVOLUTION EPOS SYSTEM AS DURHAM RETAILERS JOHN AND PAUL HOTHI BECOME THE LATEST CONVERTS TO THE SOLUTION.
urham-based retailers John and Paul Hothi, owners of Nisa Local Hothi Birtley in Chester Le Street, helped Nisa hit a few significant milestones last week when they installed the symbol group’s Evolution epos system. Not only did it mark the 500th install of Evolution, it also helped mark the fact that Evolution has now served over 250 million customers and processed over £2bn worth of sales. John and Paul switched to Evolution to take advantage of Nisa’s free 2-lane system offer that was revealed for the first time at their virtual Expo at the back end of last year. John said: “Nisa has really listened to its retail partners with the development of the Evolution system in regard to what they’re really looking for from an epos system – the attention to detail is fantastic and the system as a whole has come a long way from their older versions. “Nothing was too much trouble for our Evolution trainer and the helpdesk staff were quick to solve any issues we called up with,” added Paul. “The team really have gone above and beyond to ensure we have everything we need, and the current offer is great value for money. I absolutely would recommend Evolution to everyone.” Jonathan Peaker, Nisa’s Epos Sales Manager, said: “We are delighted to count John and Paul among the growing number of Nisa partners that continue to see our state-ofthe-art technology form an integral part of their growing businesses. “Reaching this milestone install after such a tough year has felt like a real achievement for myself and the rest of the Epos team. A great deal of work has gone into developing
Evolution FastStats Q 500 installs
Q 250 million customers served Q £2bn of sales processed
the latest system that continues to deliver results for our partners and provides them with a complete business management tool. “Nisa is committed to the continued investment and development of the system, and there are exciting prospects ahead that will support our retailers in helping to futureproof their business. We look forward to reaching the next milestone.” The offer – which comprises tills, a back office PC and free installation – is still available free of charge to retailers looking to convert from other epos providers or upgrade or renew their existing Nisa epos system.
WEDNESDAY 28TH APRIL 2021 / ISSUE 53 / SLRMAG.CO.UK / 23
AND UNIMPROVED
BAC K F O R G OOD
POP-UP STORES
SPAR HAWORTH, WEST YORKSHIRE
LOOK WHAT JUST POPPED UP... SPAR HAS JOINED THE POP-UP SHOP MINI-TREND WITH ITS FIRST TEMPORARY STORE IN HAWORTH IN
S
par has embraced the popup shop trend with its first temporary store in West Yorkshire, created to help keep the local Haworth village serviced while the store undergoes a refurb. Branded Spar Express, the unit offers a reduced range of every day essentials including fresh meat and dairy, fruit and vegetables, bakery, ambient, pet and household goods. The store has electric tills installed with a one-in, one-out service in operation in keeping with Covid-19 safety guidelines.
WEST YORKSHIRE.
The temporary store will be on site until 19 May when the new store will open on 20 May. During this time, the 2,500sq ft store will undergo a major refurbishment with the addition of a Graham Eyes butchery counter and Clayton Park Deli counter. Graham Eyes, an award winning family butchers from Southport, and Clayton Park Bakery, a family run bakery from Accrington, both have a long history of providing high quality produce at affordable prices. Provided by Rapid Retail, the pop up shop allows the Spar store to
continue to trade while the community receives a continued service. Ross Stoddart, Format Proposition Manager from Spar UK said: “This is a first for Spar and a concept that will help keep essential services going in the village. Spar Haworth is the only shop in the village so it is imperative, especially during these times that we continue to serve the rural community while the store is being developed.” Spar is considering pop-up stores for future developments in similar situations both for independent retailers and company-owned stores.
WEDNESDAY 28TH APRIL 2021 / ISSUE 53 / SLRMAG.CO.UK / 25
NPD AND MEDIA
PICKS OF THE WEEK SPECIAL – WALKERS TO GET YOUR PRODUCT LISTED PLEASE CONTACT RAITKEN@55NORTH.COM
WALKERS CELEBRATES CHAMPIONS LEAGUE WITH PUN-TASTIC NPD
WALKERS IS CONTINUING ITS RECENT WAVE OF NPD WITH THE LAUNCH OF A NEW RANGE OF PUN-TASTIC PRODUCTS TO CELEBRATE PEPSICO’S SPONSORSHIP OF THE UEFA CHAMPIONS LEAGUE.
PepsiCo is celebrating its sponsorship of the
and combining them with our Walkers punny
UEFA Champions League with a heavyweight
banter – delivering a range of irresistibly tasty
marketing campaign for the Walkers brand.
crisps that will raise a smile.”
Rolling out from next week, four limited edition Walkers crisps flavours will join the line-up, combining popular football match foods with
The on-pack promotion will run across
tongue-in-cheek footy pun names: Steak and
the following SKUs:
Ale Pie-nalty, Hot Shot Hot Dog, Chicken Tackle Masala and Sour Cream and Sweet Chilli Kicker. An on-pack promo will also roll-out across Walkers MAX and Doritos, offering shoppers over half a million chances to win cash prizes.
Sharing: Q Doritos (entire range except for Stax & Dipping) Q Walkers Max: Paprika (50g), Flame
Promo packs will feature a QR code that
Grilled Steak (50g), Paprika (15 x
will direct consumers straight to a Facebook
70g) PMP, Strong Hot Chicken Wings
Messenger chatbot where footballer Paul Pogba
(15x70g), Strong Jalapeno & Cheese
will be challenging fans to get ready with Doritos,
(15x70g) PMP
Walkers and Pepsi MAX for a much more animated and interactive entry experience. Josephine Taylor, Senior Brand Manager at
Walkers Footy Favourites: Q Steak and Ale Pie-nalty
Pepsico, comments: “With footy fans nationwide
Q Hot Shot Hot Dog
deprived of their summer of sport last year, and
Q Chicken Tackle Masala
two British teams in the semi-finals of this year’s
Q Sour Cream and Sweet Chilli Kicker
UEFA Champions League, everything is still to play for ahead of the final in Istanbul on 29
All the below in 5 pack, £1 PMP & Grab
May, the perfect time to launch our biggest ever
Bags
sponsorship campaign.
Q Steak and Ale Pie-nalty
“We know people won’t be able to experience
Q Hot Shot Hot Dog
the footy the same way this year, so we’re bringing
Q Chicken Tackle Masala
flavour experiences that only Walkers can do, by
Q Sour Cream and Sweet Chilli Kicker
taking some of the nation’s favourite match foods
WEDNESDAY 28TH APRIL 2021 / ISSUE 53 / SLRMAG.CO.UK / 27
SUMMER CHOICES. SUMMER SALES. 5M
£
TO
R E C AT E G O
T
H
Y*
RED
ADDED
NGE RA
LL 250ml BU
*SPORTS & ENERGY CATEGORY. SOURCE: NIELSEN SCANTRACK, SPORTS & ENERGY, LATEST 26 WEEKS TO W.E. 16.01.21).
NPD AND MEDIA
PICKS OF THE WEEK SPECIAL – WEETABIX TO GET YOUR PRODUCT LISTED PLEASE CONTACT RAITKEN@55NORTH.COM
WEETABIX OFFERS MONEYCAN’T-BUY FOOTY PRIZES A NEW ON-PACK PROMO FROM WEETABIX OFFERS A HOST OF FOOTBALL-RELATED PRIZES AND MONEY-CAN’T-BUY EXPERIENCES AHEAD OF THIS SUMMER’S FOOTBALLING FRENZY.
Weetabix has launched a new on-pack promo
this promotion will further reinforce Weetabix as
offering a host of football prizes and money-can’t-
part of the fabric of British society.
buy experiences with national team players. The
“Landing ahead of a big summer of football,
promotion is part its long-term partnership with
it will be a great opportunity for retailers to
the home nations’ respective football associations
maximise this hook, help the nation to get active
and support of grassroots football.
and to make the cereal shelves stand-out in
Running from May until October across its
2021.
portfolio of products, prizes include the ‘ultimate
The new partnership will focus on Weetabix’s
PE training session’ with FA coaches for one
strong nutritional credentials, with all Weetabix-
winner per nation and friends, signed shirts and
branded products classified as non-HFSS,
tickets to international matches.
helping to support the health of the nation with a
Weetabix grew by £12m in 2020, driven by
strong start to the day.
an increase in cereal consumption with more at-
The UK’s favourite cereal has also outlined
home breakfast occasions, as well as a spike in
its support for grassroots football as part of
online shopping and bigger pack purchases. The
the partnership, becoming the lead partner of
new on-pack campaign is expected to capitalise
The Football Associations’ girl’s participation
on these gains, helping retailers to drive sales
programme,
during the summer months, which are traditionally
partner of the Football Association Wales Trust
quieter for the category.
grassroots girls’ football initiative, ‘Huddle,
Weetabix will work with field sales specialists
‘Weetabix
Wildcats’,
and
title
powered by Weetabix’.
REL to create depot displays at wholesalers and provide POS to convenience retailers. Following growth in online purchases, Weetabix will also invest in digital grocery marketing to ensure high visibility at all touch points. Gareth Turner, Head of Brand at Weetabix, said: “We’re thrilled to bring this partnership to life, offering unique prizes and access to some of the biggest British football players across the men’s and women’s game. We’ve heavily invested in the cereal category in the past 12 months, with £14 million spent on marketing, and
WEDNESDAY 28TH APRIL 2021 / ISSUE 53 / SLRMAG.CO.UK / 29
Give your customers control EDGEPoS Self-Checkout gives retailers more choice to utilise space and staff throughout the store, enhancing the customer shopping experience.
Beat the queues No additional counter or floor space required Reduce overhead costs Satisfy customer demands Increase store productivity Now over 100,000 customer transactions via EDGEPoS Self-Checkout on a weekly basis across the UK
EDGEPoS Self-Checkout works seamlessly with:
Fully integrated with BP, Texaco, JET and other leading fuel brands.
Keep your shelves talking with EDGEPoS ESELs The EDGEPoS Electronic Shelf Edge Label (ESEL) System is a tool used by retailers to display specific product pricing on shelves. Electronic display modules are fixed to the front edge of the retail shelving. Accurate pricing Shelf edge influence Enhance your shopper experience Increase margin instantly Utilise assistant hours in different areas of the store Reduce wrong pricing customer complaints Instant promotion changeovers and price changes
� +44 (0)28 9094 1900
� www.henderson.technology
sales@henderson.technology
@_HendersonTech
NPD AND MEDIA
PICKS OF THE WEEK TO GET YOUR PRODUCT LISTED PLEASE CONTACT RAITKEN@55NORTH.COM
BOX FRESH
PEAK MOZZARELLA
NEW PACKAGING POPS
Spar has launched two new
Galbani has unveiled a new
KP Snacks is reinvigorating
bag in a box wines in time for
media campaign for the peak
the Butterkist brand with
the summer – a first for Spar’s
mozzarella season (from early
updated packaging to give its
own label wine range. They are
May to the end of July). ‘It’s
entire portfolio a modernised
Spar’s Crisp White and Fresh
Got to be Galbani’ will include
new look and feel. The design
Rosé, available from tomorrow
radio, video on demand and
introduces the new tagline,
in a 2.25l easy-to-carry eye-
YouTube, and will reach a total
‘Creating Smiles Since 1914’,
catching box.
of 9.1 million 35 to 54-year-old
highlighting Butterkist’s
RSP: £14.99
ABC1s.
established heritage.
CARBON NEUTRAL
RECYCLED SQUEEZY
HAVING A LAUGH
Lindeman’s is launching a
Hellmann’s has begun moving
Panadol’s new marketing
£1m marketing campaign to
its full ‘squeezy’ range in the
campaign, ‘More Laughs. Less
celebrate becoming one of the
UK to bottles made with 100%
Pain,’ looks to help Brits get
first Australian wine brands to
post-consumer recycled PET
their smiles back after a tough
have its range certified Carbon
plastic. The move will save
year. To encourage chuckles,
Neutral by the Carbon Trust.
approximately 1,480 tonnes of
Panadol is sponsoring comedy
‘Step into The Sunshine’ aims
virgin plastic every year once
streaming platform NextUp to
to drive awareness of the
the full range has switched,
deliver three months of free
certification.
planned for the end of 2022.
premium content.
WEDNESDAY 28TH APRIL 2021 / ISSUE 53 / SLRMAG.CO.UK / 31
We have all the tools available
FREE of CHARGE to help you drive sales of healthier products in your store.
Cook with ing Toast e with B d Muffin anana Prepar at Cooki ion: 5 min ng: 5 s m s 4, co ins sts un der £
Serve
Ingre dients
1.00
vegeta
rian
• 4 (2 88g) To asting • 4M Muffin edium s Sized (400g ) Banan as
Allerg y Alway Disclaimer s allerg check the la y war nings. bel of each ingred ient fo r
Metho d 1. Slic e the muffin s in hal 2. Slic f and e or toast. place mash the b on to p of ea ananas and then se ch hal rve. f of m uffin
Kids w il banan l love mash as! ing
Nutrit ional Inform ation
Based on a singl e servin g 168g of
Fat 2.10g
Satura te
s
0.40g
Energy
272.00 1142 kJ kcals
Sugar 23.50g
Salt
Recip es cour tesy of Parent Club
0.80g
contact us now 0131 343 7602
NOW THAT’S A GOOD IDEA…
OUT THE BOX LION LITTLE WORLD APP
CRAFT BEER ON TAP LION LITTLE WORLD HAS LAUNCHED THE UK’S FIRST SUPPLY CHAIN CRAFT BEER APP, LETTING RETAILERS ORDER INTERESTING BEER WITH A CLICK OR A TAP.
WHAT’S THE BIG IDEA? A supply chain craft beer app.
A WHAT? An app that lets retailers order craft beer via an online platform and app, quickly and easily. It also features a full craft beer education platform for retailers to let them get up to speed with the latest trends and learn more about a complex category.
WHO’S DOING IT?
craft beer easy to understand and order. The company works with, and focuses on, smaller independent businesses including convenience stores, cafés, bars and wholesale.
WHICH BEERS ARE AVAILABLE? Initially, it’s Little Lion’s own portfolio of over 30 beers but the company is actively seeking more brewer partners to expand the offer.
Lion Little World, the UK arm of Lion Australia. The company offers a portfolio of craft beer brands including London’s Bermondsey-based Fourpure and Huddersfield-based Magic Rock, as well as Australia’s Little Creatures and US brand New Belgium Brewing.
COULD IT WORK?
WHY?
Adrian Mooney, Marketing Director, says: “Through customer feedback,
Essentially, they’re aiming to make
we know that craft beer tends to be a particularly complex part of retailers’ beer offering and one that they often don’t have the time to learn about. Lockdown has given us the chance to think about what retailers need from us in such a fast-growing area of the trade. We’ve designed Lion Little World to allow customers to buy, sell and take advantage of educational content to demystify the sometimes mind-boggling world of craft. “The app and website also offer educational content on the craft industry with training modules, creating an environment to best serve and deliver the experience. The platform’s AI also provides valuable insights to customers with recommendations of products that will be a good fit for their store and clientele to help them boost their profit margin.”
It works in Australia. The company’s Australian equivalent – Malt Shovel – has over 1,000 trade customers using the app and site to make weekly orders.
WHAT IS LION LITTLE WORLD SAYING?
WEDNESDAY WEDNESDAY 28TH APRIL XXX 2021 2021//ISSUE ISSUEXX 53 / SLRMAG.CO.UK / 33
Helping you to make an extra 3% Gross Profit Ease of use
Simple to use touch screen till software
Backoffice admin software
Cigarette Gantry integration
Indepth reporting and analysis
Touch screen handheld device to control the shop from the shopfloor
Supplier Data links with all major Wholesalers
Credit Card integration
Weekly health check reports to guide you to improve your sales and margin.
Access to background database with over 100,000 products
Benefits of MPos ✓ Built around a retailer, not a computer user ✓ Simple to use till, powerful admin tools ✓ Built from retailers perspective ✓ Reduces labour by downloading products, price changes, invoices and promotions
✓ Reduces labour by allowing one click order generation and one click invoice downloads - easily shave off 10 hours of work per store
✓ Increased control on stock; all stock deliveries downloaded and all stock adjustments emailed to the owner; NO stock is unaccounted for
✓ Emails store performance to the user with real actionable data once a week rather than stats heavy reports that overwhelm the user
✓ Based in Scotland with excellent support and training program
✓ Easy to use Hand Held terminal to control the store from shop floor ✓ Integration with Credit Card terminals, Zapper, Cigarette Gantry, Loyalty Schemes and more ✓ Developed and supported by people that know the retail trade
So How much Could our System make for you? We can demonstrate a 3% uplift in Gross Profit in using our system.
£5,000 £10,000 £15,000 £20,000 £25,000
£7,800 Current Weekly Turnover Extra profit per annum
£15,600 £23,400 £31,200 £39,000
Even a Single Lane system can more than pay for itself in the first 4 months!
MHouse, 349 Shields Road, Motherwell, ML1 2LD
Tel: 0800 242 5360 email sales@mhousesolutions.com
BEFORE YOU GO...
RETAIL RANDOMS 3D PRINTING / LOCH LOMOND WHISKIES
WILL 3D PRINTERS PUT AN END TO RETAIL? A new report from tech company Fasthosts claims to offer a view into what the world will look like in the future. Working with leading futurologists Dr James Bellini and Andrew Gill, the company is predicting all sorts of random stuff like eye implants to allow us to access the digital world without the need for a screen and nanobots that customers plug directly into their brain for full immersion virtual reality. There were however a couple of predictions that were a bit closer to home. The report predicts the UK will be a cashless society by 2030 for 60% of the population and it predicts that 3D printers will ultimately replace bricks and mortar retail. By 2040, apparently, all homes will have access to a 3D printing device, laying the foundations for the DIY economy. A trip to the store will be a thing of the past, in favour of simply ‘printing’ your desired product from the comfort of your own home. It’s a thought, isn’t it?
FANCY A WEE 45 YEAR OLD? Hats off to Loch Lomond Whiskies for their latest release that should appeal to retailers and consumers with a taste for a bit of experience and maturity. The company has just released a a 45 Year Old Single Malt Scotch Whisky, the first of three releases in The Remarkable Stills Series of single malts to be released by the distillery which celebrate its innovative and unique straight neck pot stills. Distilled in 1973, the super-premium Loch Lomond 45 Year Old has matured in American oak casks, before finishing for one year in a first-fill oloroso sherry cask to add a distinct sweet flavour. Only 200 bottles are available and they’re a snip at just £3,450 a pop. For further information visit www.lochlomondwhiskies.com.
WEDNESDAY 28TH APRIL 2021 / ISSUE 53 / SLRMAG.CO.UK / 35
More than meets the eye!
B awarrand eness Our delicious snowballs and teacakes have been family favourites for 90 years. Following 2019's TV campaign, awareness is at its highest level ever, with 76% of Scots surveyed saying they liked Lees Snowballs and 44% buying Lees products every month. There’s never been a better time to stock up.
Scotland loves Lees 01236 441 600
sales@leesofscotland.co.uk *Source: JLral. Post TV Campaign Evaluation- Sept 2019 **Refers to Scots who viewed the 2019 TV ad
76%
**
of Scots like Lees Snowballs
