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One Stop franchisee hits Snappy Shopper £1m mark Motherwell store has reached £1m-worth of sales through the delivery service.
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ne Stop franchisee Adeil Hussain is celebrating after reaching £1m-worth of sales through the delivery service, Snappy Shopper, in under 20 months. Snappy Shopper allows customers to order their favourite products from their local convenience store for delivery from as little as 30 minutes. Hussain has been offering the service at his store in Airbles, Motherwell, since February 2020. He introduced the service when Covid was closing in, but as a new concept, things didn’t take off
immediately and he was fulfilling just a couple of deliveries a day. However, when the first lockdown happened Hussain says things really changed pace, and he hasn’t looked back. The infrastructure with Snappy Shopper was in place and a couple of orders per Hussain has worked hard to make the Snappy Shopper delivery service a success, talking first-hand to his loyal customers, and using social media to spread the word.
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day turned into 15. This figure increased each week, to 55 deliveries a day and could run anywhere up to 100 a day. He has now racked up more than 19,660 orders and 800 customers. Adeil commented: “I was very keen to help my local community get their supplies in whatever way helped them the most. We have a lot of elderly people who get their pension from our in-store post office. I was able to chat to them about the delivery options, explaining they could stay at home and their shopping brought directly to them. We had 80% of people subsequently take up the service. “It hasn’t just benefitted the elderly; many people have been shielding or can’t get out so easily. We deliver to mothers with young children, or people who work from home and can’t run down to the shops.” Hussain says that even though lockdown has finished, customers keep returning. He said: “This service gives people the freedom to browse. They can look online, see what’s available and take advantage of the offers and promotions, so they can do a more thorough shop. It’s about creating a sense of normality for them.”