January 2023 Apartment News Magazine

Apartment News

AAOC Education & Events

7 AAOC Career Center

Winter/Spring 2023 CRHP Education Program

California’s Balcony & Deck Inspection Law 36 2023 Trade Show & Conference 39 2023 Trade Show Boot Camp Features 18 Project IDs Potential At-Risk Buildings in Orange County. Is your apartment building ready for the Big One? By Ali Sahabi 20 Among Your New Year’s Resolutions By Sonya Loera

Federal Advocacy Outlook: The End of the 117th and Beginning of the 118th Congress By Greg Brown and Nicole Upano

Departments

4 President’s Message — Happy New Year! May your 2023 be filled with new adventures and good fortunes.

Executive Director’s Message — AAOC is Ready for 2023

Sacramento Report — “The Only Constant in Life is Change.” – Heraclitu

Orange County Legislative Watch — How Residential Property Management Needs to Adapt in 2023

Legal Corner

Dear Maintenance Men

The Benefits of AAOC Membership

PSC Corner — Pacific Coast Commercial Pool Service Inc. / Water Heater Warehouse

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2020 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701. Second-class postage paid at Garden Grove, California.

Apartment News

The Resources You Want — The Representation You Need — Since 1961

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701

(714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com

n Executive Director – David J. Cordero

n Editor in Chief – David J. Cordero

n Advertising & Media Sales Director – Debbie M. DiBernardo

n Design & Production – Dave Moeller/Graphic Angles

n Printing – Sundance Press

The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy.

NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS

Officers

n President John Tomlinson

n First Vice President Randy Combs

n Second Vice President Denise Arredondo

n Vice President

Legislative Council Nathan Poth

n Treasurer Laurel Dial

n Secretary Julia Araiza

n Sergeant at Arms Rick Roshan

n Immediate Past President Frank Alvarez

Directors

n Christine Baran n Craig Kirkpatrick

n Alan Dauger n Stefanie Koslosky

n Amy Fylling

Directors Emeriti

n Ronald Berg n Stephen C. Duringer

n Vicki Binford n William R. Gorman

n David A. Cossaboom n Jerry L’Ecuyer

n Nicholas Dunlap n Nick Lieberman

CALENDAR OF EVENTS

JANUARY

1 - New Year’s Day Saturday, Office clOSed

2 - New Year’s Holiday MOnday, Office clOSed

10 - Board of Directors Meeting tueSday, 6 pM, Online

11 - General Membership Meeting (Legal Corner, Live!) WedneSday, 7–9 pM, Santa ana elkS lOdge

23 - Intellirent Screening & Marketing MOnday, 10–11 aM, Online

23 - SB 721 Balcony & Deck Inspection Workshop MOnday, 1 pM, aaOc Office, See page 13

26 - Real Estate Funds & Delaware Statutory Trusts thurSday, 10–11 aM, Online, See page 45

FEBRUARY

7 - Board of Directors Meeting tueSday, 6 pM, Online

8 - General Membership Meeting (Tax & Estate Planning) WedneSday, 7–9 pM, Santa ana elkS lOdge

9 - 2023 Trade Show Boot Camp thurSday, 9–10 aM, aaOc Office

13 - EV Charging Stations for Your Multifamily Property MOnday, 10–11 aM, Online

15 - CRHP Winter/Spring #1 WedneSday, 9:00 aM–11:30 aM, Online, See page 9

20 - President’s Day Holiday MOnday, Office clOSed

22 - CRHP Winter/Spring #2 WedneSday, 9:00 aM–11:30 aM, Online, See page 9

22 - Landscaping Strategies for Your Multifamily Community WedneSday, 10–11 aM, Online

23 - Lunchtime Learning thurSday, 12–1 pM, Online

27 - Welcome Home OC MOnday, 10–11 aM, Online

MARCH

1 - CRHP Winter/Spring #3 WedneSday, 9:00 aM–11:30 aM, Online, See page 9

2 - New Member Orientation – Property Owners & Operators thurSday, 10–11 aM, aaOc Office

2 - New Member Orientation – Suppliers & Service Providers thurSday, 1–2 pM, aaOc Office

8 - CRHP Winter/Spring #4 WedneSday, 9:00 aM–11:30 aM, Online, See page 9

13 - Seismic Retrofitting 101 MOnday, 1–2 pM, aaOc Office

14 - Board of Directors Meeting tueSday, 6 pM, Online

15 - CRHP Winter/Spring #5 WedneSday, 9:00 aM–11:30 aM, Online, See page 9

22 - CRHP Winter/Spring #6 WedneSday, 9:00 aM–11:30 aM, Online, See page 9

29 - CRHP Winter/Spring #7 WedneSday, 9:00 aM–11:30 aM, Online, See page 9

29 - AAOC Trade Show Load-In WedneSday, 12–5 pM, Oc fair & event center

30 - AAOC Trade Show & Conference thurSday, 9 aM–3 pM, Oc fair & event center, See page 36

First and foremost, I want to express my sincere gratitude to Immediate Past President Frank Alvarez for his dedicated service and ongoing contributions to the Apartment Association of Orange County. Having concluded his third term as president last month, and having given so much to our association and industry over the past quarter century, Frank deserves every accolade bestowed upon him — now and in the future. As you may be

aware, Frank was honored last month as AAOC’s “Dorothy Gourley Award of Excellence” recipient, and I cannot think of a more deserving recipient of this high honor.

I would also like to thank the AAOC Board of Directors and association members for their faith and confidence in me, by allowing me to serve again as AAOC president in 2023. It is an honor to have this support and to work on your behalf, of course backed by a tal-

ented and exceptionally hard-working association staff.

I also hope that you enjoyed and found valuable the information presented at AAOC’s 2023 Multifamily Forecast last month. It was a great event to wrap up 2022, and I’m excited about the events, meetings, and education programs that AAOC has in store for 2023. To get things started, we have our General Membership Meeting on Wednesday, January 11th at the Santa Ana Elks Lodge. This year will also be AAOC’s 52nd Annual Trade Show & Conference, being held on Thursday, March 30th at the OC Fair and Event Center in Costa Mesa. For further details and to register for this marquee event, please visit www.AAOC.com.

This new year promises to be yet another year of local and state legislative challenges, but you can rest assured that the AAOC staff, your Legislative Committee, and our state lobbyist, Ron Kingston, will continue working tirelessly to defend your property rights and preserve your livelihood as rental property owners and housing providers.

To the new year… together.

Yours,

John Tomlinson AAOC President

AAOC is Ready for 2023

Happy New Year! I hope you were able to enjoy quality time with your loved ones and friends during the holidays and that you are feeling recharged and ready to take on 2023. I can tell you that your AAOC team certainly is. We are excited about the member services, programs, events, and advocacy initiatives that are already planned or in the works, and things are just getting started as we look to build upon our successes from last year.

As we look ahead, however, I do want to take a moment to reflect on last month’s successful, festive, and wellattended Holiday Party, Dinner, Awards Ceremony & Board Installation. You can read more about it in this issue of Apartment News, but I particularly want to congratulate our award recipients and thank them for their support of AAOC — PSC Members of the Year: CBRE Multifamily SoCal — Dan Blackwell & Team (2020); Optimum Seismic (2021), and Kay Properties & Investments (2022); Executive Director’s Award recipient Robert Heer (To’ & Mo’ Towing); 2022 Legislator of the Year State Senator Pat Bates; Lifetime Achievement Award recipient Stephen C. Duringer (Duringer Law Group, PLC); and Dorothy Gourley Award of Excellence recipient Frank Alvarez (Buffalo Maintenance, Inc.).

I would also like to congratulate the 2023 AAOC Board of Directors who were formally installed at the event — AAOC President John Tomlinson

(Tomlinson Management Group); First Vice President Randy Combs (KW Commercial); Second Vice President Denise Arredondo (JLE Property Management, Inc.); Vice President Legislative Council Nathan Poth (LoCali Management Group); Treasurer Laurel Dial (Consensys Property Management); Secretary Julia Araiza (Pacifica Company); and Sergeant at Arms Rick Roshan (Pacific Coast Management); along with Directors Frank Alvarez (Buffalo Maintenance, Inc.), Christine Baran (Fisher Phillips, LLP), Alan Dauger (A&M Properties), Amy Fylling (Advanced Management Company), Craig Kirkpatrick (Multi Units Management), and Stefanie Koslosky (BluSky Restoration, Inc.).

In the coming months, we will be presenting a number of education webinars and in-person workshops geared toward both experienced and newer rental housing providers. This includes our 11-week Certified Rental Housing Provider (CRHP) program that begins Wednesday, February 15. Check out the Calendar of Events on page 3 to see what we already have lined up for the first quarter, plus keep your eyes open for email announcements of other programs that we’ll be presenting. As always, information is also posted at www.AAOC.com. Click on the “Events” link located along the navigation bar at the top of the webpage.

Also, mark Thursday, March 30 on your calendar as AAOC presents it 52nd Annual Trade Show & Conference

— “The Magic of the Multifamily Industry” — at the OC Fair & Event Center. We’re looking forward to another great show with more than 1,000 attendees, more than 100 exhibitors, and more education sessions than ever before. We’ll again have our live maintenance demonstrations in the exhibition hall, plus we’re adding a fifth session to our seminar lineup this year. Check out pages 36–37 for show details and full seminar lineup.

Finally, the start of the new year is the perfect time for you to log into your Member Compass at www.AAOC.com, update your contact information, and verify other account details. In particular, make sure that your email address is correct and that your cell phone number is listed as an alternative way to contact you. Also, now is the time to add to your account and authorize family members and/or employees who should receive benefits as a representative of your business, as well as remove individuals who are no longer affiliated. If you have questions or need assistance updating your Member Compass, contact AAOC Membership Services Coordinator Spartacus Avina at membership@aaoc.com or 714.245.9500 Ext. 1401.

CAREER CENTER

AAOC is your new online source for connecting multifamily industry employers and job seekers in Orange County. Our Multifamily Career Center is designed to exclusively promote industry-specific job openings to current and prospective industry talent.

Employers can post job openings, view resumes, and pre-screen candidates. Job seekers can search job openings, create alerts, post resumes, and apply online

Relevant, industry-specific job postings that will reach desired audiences

Email notifications directly to employers’ and candidates’ inboxes

Easy to use, web-based interface

Competitive job posting rates for AAOC members and non-members

The AAOC Multifamily Career Center features: www.AAOC.com

“The Only Constant in Life is Change.” – Heraclitus

“Heraclitus, I believe, says that all things pass and nothing stays, and comparing existing things to the flow of a river, he says you could not step twice into the same river.” — Plato

Each legislative session, the California State Legislature seemingly comports with the philosophic ideology of change, which keeps constituents on their toes year after year; but the recent changes forcing property owners to forgo payment while simultaneously demanding they spend on renters continues to divide and isolate property owners from the 19 million Californians they house.

You need not be reminded of how the COVID-19 pandemic and the Governor’s ensuing eviction moratoria changed equal bargaining power between residential rental property owners and renters. However, it is imperative you be informed of the ensuing changes that may, in the long run, require residential rental property owners to supply something, e.g. electric vehicle charging stations, to their renters that many may not even use.

This Two-Part Series will be focusing on the Legislature’s efforts, costs, and the reality of “electrifying” California’s transportation system with a special focus on the impact and potential impact upon the multi-family housing industry.

It has long been declared that California’s greenhouse gas (“GHG”) emissions must be reduced to at least 40 percent below the statewide GHG

emissions limit no later than December 31, 2030.

And it has long been known that transportation emissions are the largest source of GHG emissions in California. So, electrification of the transportation system is the State’s key strategy in reducing those emissions, and it’s set a target to provide 250,000 electric vehicle charging stations (“EV charging stations’) throughout the State, in just eight years!

Last year a bill was introduced to create building standards regarding the installation of EV charging stations for existing buildings. One of these standards will require the installation of EV charging stations with low power level 2 or higher in existing multi-family housing during specified retrofits, additions, and alterations to existing parking facilities for which a permit application is submitted.

The California Building Standards Commission, along with the Department of Housing and Community Development have been charged with the task of creating the standards, which are to commence with the, “next triennial edition of the California Building Standards Code.”

For reference, the last Triennial Edition was published on July 1, 2022, therefore, the “next triennial edition of the California Building Standards Code” will be published sometime around July 2025, and likely take effect January 1, 2026.

A bill that piggy backed off the

installation requirement would have mandated one parking space per dwelling unit be equipped with an EV charging station in all existing multi-family housing. We successfully opposed the bill until the author agreed to an amendment that removed the retrofit requirement. It is noteworthy, however, that it can be argued that residential rental property owners should be preparing to fight similar to this years’ measure in the near future. Additionally, it would not be surprising if a bill was introduced to expound upon installation requirements for existing buildings not in need of a retrofit, addition, or alteration to existing parking facilities. In fact, it would be conceivable that the installation of EV charging stations will be defined as a required retrofit, and therefore, mandating an immediate installation.

While the notion of clean energy is appealing to many Californians; our State’s leaders, perhaps, are not considering the financial waste and time needed to realistically change Californians’ reliance on dirty energy to clean energy.

As a residential rental property owner, imagine being financially responsible for all costs associated with installing and maintaining EV charging stations for renters that do not use the equipment because they do not own or operate an electric vehicle.

Questions abound, including: What is the purpose of spending money on

installing an EV charging infrastructure where costs are not recoverable or justified? What is the purpose of installing and EV charging project for an entire apartment where technology constantly changes? Will our electrical grid support EV charging stations?

According to J.D. Power, the average cost to install a Level 2 charging station in the United States is $1,300.00, including installation, but not including upgrade to the electricity panels, underground work, installing or upgrading the entire electrical delivery to each development. The requirement for residential rental property owners to install EV charging stations could be the most expensive building retrofit they’ve ever faced, and quite possibly the most wasteful also.

As change would have it, advances in EV charging technology are already surpassing the current normal expectations, which will undoubtedly modify the definition of reasonableness to expand expectations on how long a driver must wait to charge their electric vehicle as demand increases.

On average, one Level 2 charge will draw about 13.5 kilowatts of electricity per day and can take up to 8 hours to fully charge. Current law requires a Level 2 charging station be installed, which requires a 240-volt electrical source — equivalent to an oven range or clothes dryer; however, Level 3 charging stations are also on the market, which require a 480-volt electrical source and

draw up to 350 kilowatts of electricity per day and are advertised as having the capability to charge vehicles in minutes as opposed to hours.

This begs the question as to whether California has the capacity to electrify transportation as quickly as our leaders believe it can. If so, the next question is how much money is the state willing to spend in order to meet its unattainable goal of maintaining zero-emission passenger vehicles in California by 2035.

For the past two decades, California’s electrical grid has suffered from many a Heat Stroke during the summer months; in fact, the last two summers in California have had close calls in keeping power on, as the supply of resources serving our electrical grid struggled to match demand. Last July, for example during an extreme heatwave across California, a major transmission line at the California-Oregon border was impacted due to a nearby wildfire, bringing the California Independent System Operator precariously close to calling for rotating outages. This past summer, a western-wide heatwave drove temperatures into the triple digits throughout the state. Such heat not only drives demand on the system—in large part due to more air conditioning use—but impacts our supply through both a reduction in our imports as well as a reduction in output from older, instate resources that become inefficient in higher temperatures.

Rotating outages are the last, worst tool available to electrical grid operators and energy planners to manage any supply and demand imbalance. They are the tool everyone seeks to avoid, as outages can have devastating economic and health impacts, compounded under extreme weather events like heatwaves or fires. In California, these larger climate events are occurring alongside ambitious renewable energy integration and anticipated large increases in demand. These changes could lead to more prevalent and complex challenges beyond what was experienced in the summers of 2020 and 2021.

Recognizing this need and the insufficient pace at which new resources were being developed, the California Public Utilities Commission (“CPUC”) issued historic procurement orders in June 2021, requiring utilities that they regulate to purchase 11,500 megawatts of new electricity resources to come online between 2023 and 2026. These orders are meant to be fulfilled with preferred resources, such as distributed energy resources, renewables, and zero-emission sources. The procurement orders represent the largest capacity procurement ordered at a single time by the CPUC.

This past summer’s electrical capacity concerns initiated an urgent “gut and amend” of Senate Bill 846, which up until August 2022, was a bill dealing with the sale of alcoholic beverages, but instead changed into an extension of the operation of the Diablo Canyon powerplant.

Diablo Canyon powerplant is California’s only remaining operating nuclear powerplant that was scheduled to retire operation of both its units by 2025. Diablo Canyon sits on approximately 900 acres adjacent to the Pacific Ocean in San Luis Obispo County and generates about 16,500 gigawatt hours annually, which is tantamount to approximately 8.5% of California’s instate electric generation, and approximately 17% of California’s GHG-free electricity, with a capacity of over 2 gigawatts of baseload energy regardless of weather or time of day.

The legislature has intended that the Department of Water Resources loan PG&E up to $1.4 billion dollars to facilitate the extension of the operating period through October 1, 2030. The legislature also passed funding for a Strategic Reliability Reserve, wherein the June budget appropriated over $2 billion to this fund to assist with the updated energy forecasts and additional $550 million to support distributed backup and utility-scale assets to support reliability.

Diablo Canyon powerplant is

California’s last-ditch effort to bridge the gap between actual energy consumption and our ability to rely on renewable clean sourced electricity. The Governor is leaning quite heavily on Diablo’s energy production until renewable energy equipment is constructed and installed to take its place.

For reference, it takes 3.125 million 320-watt photovoltaic panels, or 333 utility-scale wind turbines to generate only 1 gigawatt. On the flipside, 1 gigawatt can illuminate 100 million LEDs simultaneously, provide steady consumption of energy use in about 725,000 homes (not including EV charging), or almost give Doc Brown’s DeLorean enough power for he and Marty McFly to travel through time (it actually took 1.21 gigawatts).

There are approximately one million kilowatts in 1 gigawatt. There are 1000 megawatts in 1 gigawatt. According to windustry.org the typical cost to build and install one utilityscale wind turbine is between $3-$4

million. And while photovoltaic panels have been the normal, new “monocrystalline” panels are being advertised as more efficient because they are cut from a single source of silicon, whereas its predecessors are solar cells with a blend of multiple silicon sources. And, yes… of course, monocrystalline panels are more expensive (about double the cost) than photovoltaic panels. So, what changes can we expect to face as technology advances and requires updated equipment?

In February 2022, Governor Newsom reported that California surpassed 1 million electric vehicles sold. As electric vehicles become more popular among California drivers, their charging requirements add more stress to an already overwhelmed electrical grid.

In order to meet the demands the legislature has placed on our state departments to create renewable and/ zero emission energy, California would have to install 1 utility-scale wind turbine almost every day for the next two

years in order to provide a capacity of over 2 gigawatts of baseload energy — to match Diablo’s capabilities.

All in all, has California put the cart before the horse by placing demands on an electrical grid that is incapable of meeting the State’s current demands, while enforcing expectations that will force the procurement of exurbanite expenditures?

If it takes roughly 1.3 million horses to generate 1 gigawatt of power, it might be safe to say that the cart is surely to be trampled.

Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

How Residential Property Management Needs to Adapt in 2023

Residential property management companies are facing an increasingly challenging landscape as we move into 2023. In order to remain competitive and effective, these companies need to adapt to new technologies, changing consumer preferences, and other developments in the market.

One of the biggest challenges facing residential property management companies is the rise of new technologies. With the proliferation of smart homes and other high-tech solutions, property managers need to be able to adapt to these changes in order to provide the best possible service to their clients. This means investing in new technologies, such as smart locks and security systems, as well as training their staff to use these systems effectively.

Another key area where residential property management companies need to adapt is in the way they communicate with their clients. With the rise of social media and other online platforms, property managers need to be able to effectively communicate with their clients in a way that is convenient and accessible. This means using social media, email, and other online tools to keep clients informed about important updates, as well as responding to their questions and concerns in a timely manner.

Another trend that is likely to continue in 2023 is the growing popularity of rental properties. With more and more people choosing to rent rather

than buy, property managers need to be able to provide high-quality rental properties that meet the needs of their clients. This means investing in properties that are located in desirable areas, as well as providing a range of amenities and services that will appeal to renters.

In addition to adapting to new technologies and changing consumer preferences, residential property management companies also need to be aware of changes in the legal and regulatory landscape. As the market continues to evolve, property managers need to be prepared for new regulations and laws that could affect the way they do business. This means staying up-todate with the latest developments and ensuring that they are in compliance with all relevant laws and regulations.

In order to remain competitive in 2023, residential property management companies need to be willing to adapt and change. This means investing in new technologies, improving their communication with clients, and staying up-to-date with changes in the market. By doing so, these companies can continue to provide high-quality service to their clients and remain a vital part of the property management industry.

As we move into 2023, residential property management companies need to be prepared for a range of public policies, legal changes, and regulatory changes that could affect the way they do business. In order to remain competitive and effective, these companies

need to be aware of these developments and be prepared to adapt to them.

One of the biggest challenges facing residential property management companies is the growing demand for affordable housing. With more and more people struggling to afford to rent or buy a home, governments at all levels are implementing policies and programs designed to increase the supply of affordable housing. This could include initiatives such as providing tax incentives for developers who build affordable housing, or implementing rent control measures to keep prices down.

Another major area of concern for residential property management companies is the increasing focus on energy efficiency and sustainability. As concerns about climate change continue to grow, governments are implementing policies and regulations designed to encourage the use of renewable energy sources and reduce greenhouse gas emissions. This could include incentives for property managers who invest in energy-efficient systems and technologies, as well as requirements for new buildings to meet certain energy efficiency standards.

In addition to these policy developments, residential property management companies also need to be prepared for changes in the legal landscape. For example, the recent passage of the Fair Housing Act has expanded the rights of tenants, and property managers need to be aware of these

California’s Balcony & Deck Inspection Law

Get Ready to Comply with SB 721

Senate Bill 721 requires multifamily residential buildings with three or more dwelling units to have their balconies and other exterior elevated elements inspected by January 1, 2025, and every six years thereafter.

Wood-based external elevated structures, including decks, porches, stairways, walkways, and entry structures that are more than six-feet above ground level must be inspected by the state-mandated deadline.

Topics will include:

• Background of SB 721

• Causes of structural damage

• Regulatory oversight of the inspections and repairs

• Cost of compliance & the time involved

• Next steps for rental housing providers

Find out what is involved in the inspection and what else rental property owners must do to comply with the law. Date: Monday, January 23, 2023 Time: 1 p.m. Location: AAOC Office 525 Cabrillo Park Dr. #125 Santa Ana, CA 92701

Questions & Answers

When filling out the three-day notice to pay rent or quit, I noticed that there is space where I am supposed to insert the name of the person authorized to accept rent. I don’t really care who they pay it to, just want my tenants to pay it. Can I just write “resident manager” or put the name of the apartment community in that space?

No, CCP 1161(2) requires that the notice must include “…the name, telephone number, and address of the person to whom rent payment shall be made…”

A corporation is a ‘person’ as defined by California law, however the same is not true for a partnership, a fictitious business name or an LLC. Judges in Los Angeles courts have been strictly enforcing this requirement for a while now, Orange County and other courts are beginning to follow suit. To avoid a problem when you go to trial, make sure that you include the name of a person who is authorized to accept rent on behalf of the housing provider.

When it rains, some of my apartments have experienced some roof leaks. Most of the leaks are minor, but there is a pretty big leak in one apartment. This is of great concern to me, because the roof is less than five years old, and has never leaked before. I even had it inspected prior to the rainy season by a competent roof inspector. The trouble is that the water leaked into one of my resident’s unit, and apparently caused a substantial amount of damage. The resident claimed that his stereo equipment, television, computer, furniture, and cloth-

ing were ruined. He even has pictures of the water dripping from the ceiling onto his stereo and television set. The resident is threatening to sue me if I do not reimburse him for his losses. What should I do? Am I responsible for the resident’s personal property losses?

An owner is not generally liable for damage caused to the personal property of a tenant, absent negligence on the part of the owner or his agents. Provided a licensed roofing contractor performed the roof installation, you maintained the roof adequately, had it inspected on a regular basis, and were not on notice of any prior problems, you should not be responsible for damage to the resident’s personal property. Additionally, the tenant has an obligation to mitigate his damages when faced with a leaking roof. This basically means that if the leak was coming slowly through the roof, and the tenant knew about it, then he should have taken some measures to minimize the damage to his personal property. The fact that the resident had time to grab a camera and take pictures of the dripping water, while letting his television set, stereo and other belongings get soaked suggest the resident failed to mitigate his damages. In simple terms, the tenant should have moved his stuff, and grabbed a bucket, rather than watch it drip.

I am a very conscientious landlord. I want to ensure that my rentals are well main-

tained and that any maintenance issues are addressed immediately. Every year, I send a notice to my residents informing them that I will inspect each unit. I have been doing this for years without any problems. This month I received a letter from one of my tenants telling me that I had no right to enter his apartment to look around, that he would not let me in. What do I do? Can I force my way in to do the inspection?

Your policy of doing annual inspections is admirable and is practiced by responsible landlords throughout California. Most tenants welcome a responsible landlord’s actions in ensuring that all is well, and voluntarily cooperate in providing access upon the landlord’s reasonable request. It is clearly in the best interest of all to ensure that any maintenance issues are promptly addressed, and that a spirit of communication and co-operation exists between a landlord and his residents. The trouble is your resident is right. There is no specific provision in California law requiring a resident to allow the landlord access to merely “inspect” the premises. California law states that a landlord can enter a rental unit only for certain reasons. Those reasons are in an emergency, when the tenant has moved out or abandoned the premises, to make necessary or agreed repairs, decorations, alterations, or other improvements, to show the unit to prospective purchasers, tenants, or lenders, to provide entry to contractors or workers who are to perform

work on the unit, or to conduct a premove out inspection at the end of the tenancy, pursuant to court order, or to inspect the smoke detector or inspect the installation of a waterbed. Conspicuously absent from this body of law is the unfettered right of a landlord to just inspect for the pure sake of just making sure everything is all right. You cannot force your tenant to allow access for the purpose of inspection.

I just put my single-family house on the rental market and have agreed to rent it to a nice family of four; mom, dad and two kids, two and five. The parents seem responsible enough and I’m sure they will make great tenants, but I am concerned because the house has a pool. Is there anything I can do to protect myself from liability should one of the children fall in and drown?

The short answer is yes. There are several measures you can, and should, take to protect yourself. First and foremost,

ensure that the pool and the gate/ enclosure conform to all state and local codes and ordinances. The gate should be self-latching and should be checked to ensure that it closes properly. Review your insurance policy with your insurance broker to ensure that your coverage is adequate; consider an umbrella policy as well. Your insurance broker can counsel you on coverage limits; consider $3,000,000 as a minimum. Finally, you should include as part of your rental documents an addendum to the lease in which the tenant acknowledges the dangers of the pool, agrees to ensure that all gates are kept closed, and agrees to periodically verify that the selflatching gate functions properly. Consider requiring that your tenants procure renters liability insurance as well. These requirements should be a part of your rental policies for a property with a pool, regardless of whether or not your tenants have children. This article is presented in a general nature to address typical landlord tenant

legal issues. Specific inquiries regarding a particular situation should be addressed to your attorney. C. Tyler Greer is an attorney and shareholder at The Duringer Law Group, PLC, one of the largest and most experienced landlord tenant law firms in the country. The firm has successfully handled over 300,000 landlord tenant matters throughout California and has collected over $300,000,000 in debt since 1988. The firm may be reached at 714.279.1100 or 800.829.6994. Please visit www.DuringerLaw.com for more information.

Watch — continued from 12

changes in order to avoid legal challenges. This includes being aware of the new requirements for providing accessible housing for people with disabilities, as well as the expanded protections against discrimination based on race, gender, and other factors.

Dear Maintenance Men:

I am about to refinish hardwood floors at my unit, however, also want to install new floor tile in the kitchen. I don’t want to land up with floor thinset and grout all over my newly refinished wood floors. Which do I do first? Ingrid

Dear Ingrid:

The hard and fast rule for all remolding work is do the dirty work first.  Your instinct is absolutely correct. The second rule in remodeling is work from the ceiling down to the floor which means, flooring of any kind should be the last phase or trade to be performed. This is just something to remember if you are considering doing more than flooring.

Demo your existing flooring at the areas you will be installing tile, remember to remove the existing baseboard (do not try and save it) and make sure your contractor terminates your new

tile evenly to “butt up” to your future wood floor at all open doorways or transitions.

We hope this helps answer your question and reinforces your instinct.

Dear Maintenance Men:

Can you tell me what would cause rusty colored stains down the inside of a toilet bowl? The rust stains are in all the places where the water rinses down. This toilet is over 20 years old but is otherwise in excellent working condition. The water in the tank and in the bowl is clear water. The toilet in the other bathroom does not have this problem. Tom

Dear Tom:

20 Years! This toilet is crying to be replaced! Chances are a new toilet will also save you money with less wasted water. But, getting to your question, since you are not having this problem in the other toilet, this will rule out a

high iron content in the water supply. The most likely culprit is bits of old chain at the bottom of the tank leaching rust into the tank water. Since this is an old toilet, the flush valve assemble may leak into the bowl. Combined with bits of rusty metal in the tank, the water will leave a residue of rust on the porcelain. This would be a good time to remove the toilet tank and replace the flush valve at the bottom of the tank. While the tank is off, look for anything that would cause rust such as metal bits, old chain, etc. and thoroughly clean the tank. Reassemble the tank to the toilet using new bolts and rubber washers and a new spud gasket between the tank and bowl. To clean the rust stains from the bowl, you can use a pumice stone and bowl cleaner. If that does not work, soak the deposits with some clear vinegar and then use the pumice stone or green scrub pad.

Dear Maintenance Men:

I have an exterior door that has become hard to close. I don’t know if the door is expanding due to humidity or moisture. Do I need to plane down the edge or are there other alternatives? Michael

Dear Michael:

There are natural reasons why wood expands and contracts depending on climate. Many door problems are result of the following:

When your door was newly installed it should have had an approximately 1/8"–

B y J erry l’ e C uyer & f ran K a lvarez

1/4" reveal around the entire jam. This allows for expansions/contractions (in some cases weather stripping).

Over the many years of service, your door probably has been painted more than a few times! Layer after layer of paint has closed the gap between door and jam. You now must plane or sand the sides and top of your door to approximately 1/8" reveal. This is easiest done by removing the door from its hinges. Don’t forget to remove your hardware. Do not try to plane or sand a hanging door as the result will not be attractive.

The second reason why your door is expanding and contracting or suffering the effects of moisture is the top and bottom of your door is not painted or sealed allowing moisture to swell or warp your door. Unsealed edges allow moisture to access your door. While the door is off its hinges, paint the top and bottom.

Exterior doors by nature are very heavy. Chances are the hinges may be loose in addition to a buildup of paint and dirt. Tighten each hinge screw and check that the hinge is not bent. Clean out dirt buildup around the doorframe. If you find some of the hinge screws are not tightening properly, remove the screw and tap in a glue covered wood dowel into the hole. Reinstall the screw and tighten. If the above does not solve the sticky door issue, check to see if the door is warped. You can plane down a slightly warped door. If the door is badly warped, it may need to be replaced. Another possibility is the settling of the building putting pressure and deforming the doorframe. Using a plane to reshape the door to match the frame is a solution.

WE NEED Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men” column, please send in your questions to: DearMaintenanceMen@gmail.com

If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com

Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank is a past

president of the Apartment Association of Orange County (AAOC) and presently chairs AAOC’s Education Committee. Frank can be reached at (714) 956-8371 or Frankie@BuffaloMaintenance.com.

Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

Project IDs Potential At-Risk Buildings in Orange County

How many unsafe, soft-story apartment units are there in Orange County?

That question and similar ones about other counties in California led Optimum Seismic, Inc. and the U.S. Resiliency Council to team up with Esri, a leading mapping company, to combine resources to develop maps showing where thousands of potential soft story buildings are located in cities large and small throughout Southern California.

The maps were then woven together to present a visual story showing where the quantities and concentrations of older, multistory apartment buildings were located. Such information could be used to help legislators and community leaders identify soft story buildings to better understand where resources might be directed to address these vulnerable structures.

There may be as many as 60,000 locations in California with these older multi-story apartment buildings in cities

without retrofit ordinances., representing nearly 800,000 units. If 30% of those structures need retrofitting, that is almost 250,000 units. Assuming an average of 2.5 residents per unit based on census estimates, that represents 625,000 people potentially at risk of death, injury or homelessness when a major earthquake strikes near their homes. (Visit http://bit.ly/3GQAN7m for more information.)

Those at-risk structures also represent thousands of apartment owners whose lifelong investments may be in jeopardy. How would you manage if your income property were destroyed?

Wood-framed, soft-story buildings represent a design commonly found among apartment buildings, because they maximize space by putting parking spaces on the ground floor, with dwelling units above. In some instances, the ground floor may be used as retail space and enclosed by windows that do not provide any structural support.

But these structures, when built prior to 1978, can be extremely vulnerable to collapse in a major earthquake. Because of their design, they lack the ability to withstand lateral forces that push the building from side to side. The swaying can cause the first floor to collapse, and the upper stories to pancake on top of it. Retrofit construction for soft-story buildings usually entails the installation of a steel moment frame or frames, a sturdy foundation and drag lines to absorb seismic ground motion and prevent swaying.

BY ALI SAHABI

We saw these structures collapse in the 6.7-magnitude Northridge earthquake of 1994. The images of the flattened multi-level soft-story Northridge Meadows apartments — and the smashed vehicles beneath them — still rattle people today.

Earthquake disasters come without warning, and their devastation can happen instantaneously. The situation requires circumspective, strategic thinking to resolve. We can’t make earthquakes go away, but we can retrofit structures to withstand them.

The California Earthquake Authority estimates that as many as 270,000 people could be displaced from their homes when the next major earthquake strikes the greater Los Angeles region. Other potential impacts, cited in the USGS ShakeOut scenario include:

• 1,800 deaths

• 1,600 fires

• 750 people trapped inside buildings

• 50,000 ER visits

• 19 days of search and rescue efforts

Seismic retrofits of vulnerable buildings stave off catastrophic social and economic consequences that would cripple the region for many years following a major earthquake. A constrained housing market resulting from red-tagged apartment buildings would drive up the cost of housing even fur-

Among Your New Year’s Resolutions

As a primary source of financial security, your apartments should be top-of-mind when making your New Year’s Resolutions.

Listing might not be what you write down. In fact, in all likelihood, you are totally averse to selling.

Even the tradition of making New Year’s Resolutions may seem worthless. Why go through this exercise when nearly all such commitments are never kept beyond the first month. As often cited, a lack of time, resources or money, along with a lack of motivation all get in the way.

In terms of time, you are probably already spending a significant amount of time handling your ownership and/ or management responsibilities. Perhaps your resolution should focus on ways to reduce those involvements so that you would have time for travel, family, and other aspects of your life.

Finding help or resources may be a concern, but they are available. Look through Apartment News Magazine and don’t forget to check out the Service Provider Directory at the back. Also, a call to the Apartment Association of Orange County often provides a wealth of information.

Then, there is the issue of money. The very reason that you purchased your first rental property was to generate wealth and, in most instances, income. Perhaps cash flow is not your problem, but have you taken a good look at your overall return on investment?

Finally, there is that last barrier —

motivation. If you have obtained the level of financial security that you desired, then it is likely time to do some further goal setting, if not for yourself, then for your heirs and/or your legacy.

So, what type of resolution should you be making in this New Year?

How about doing that “Year-End Accounting” that I outlined last month?

An in-depth review of each of your properties is an important starting point. If you have already completed this process, then you have laid an excellent foundation for decision-making going forward.

Hopefully, over the holidays, you also did some talking and — more importantly — listening, as I suggested in my November article. If not, learning what your heirs are thinking, particularly about your properties, becomes the second candidate for topping your New Year’s Resolution list.

This leads to a third possible resolution — figure out, from a big picture perspective, what you want your properties to accomplish. At WR Gorman & Associates, we emphasize the importance of having a written real estate plan, conducting frequent reviews, and making updates as priorities change.

Another possibility for your list is “do it now.” This call to action particularly applies to handling deferred maintenance items. During COVID and the ensuing supply chain shortages, there were some very valid reasons to hold off on repairs and renovations. But why, when there is so much economic

BY SONYA LOERA

uncertainty on the horizon, should you consider taking on the expense of these types of undertakings? First of all, tackling deferred maintenance only becomes more expensive over time. And, the reality is, costs are only going to continue to increase.

Also, you need to consider how a lack of upkeep impacts your ability to raise rents and/or attract new residents who can pay higher rents. As already stated, costs are rising and so must your rents if you want to continue to enjoy a healthy cash flow.

Maybe you are not financially able do anything about neglected upkeep. Or, having listened to your heirs and done some of your own soul-searching, you realize that those goals you set 40 years ago no longer apply. Yet how can you make any changes happen?

A final option for your apartmentcentric resolutions list and, perhaps, the one that is most apt to make the biggest difference is to commit to investigating your options. This is going to require some research and tapping into various resources to get information, ideas, and opinions.

Whatever you decide, listing your apartments among your New Year’s Resolutions should be a commitment to keep.

About the Author: Sonya Loera joined WR Gorman & Associate in 2013. With a background in accounting she serves as officer manager, and property manager as well as

Federal Advocacy Outlook: The End of the 117th and Beginning of the 118th Congress

BY GREG BROWN AND NICOLE UPANO, NATIONAL APARTMENT ASSOCIATION

Here’s what the rental housing industry can expect from the new, divided U.S. government.

While Republicans, as predicted, will take over control of the House of Representatives in 2023, no one foresaw a razor-thin fourseat majority (222–213). In the Senate, Republicans were only given a roughly 50/50 chance of taking the chamber, but few expected them to not only pick up zero seats but lose an incumbent seat when Pennsylvania Lt. Governor and Senator-elect John Fetterman defeated Mehmet Oz to replace retiring GOP Senator Pat Toomey. This pick-up gave the Democrats their majority, which was further padded with the Georgia runoff when Senator Raphael Warnock (D) won re-election over challenger Herschel Walker (R). The widely assumed red wave never reached shore, but it only takes 218 seats in the House to secure a majority, so despite the narrow margin, a divided government returns to Washington next year.

Much work remains to be done — maybe — before sine die adjournment. Chief among that work is funding for the federal government. Without an end-of-the-year budget bill, Congress will have to pass a temporary “continu-

ing resolution” that only extends current funding for all departments, including Defense, State, HUD, etc., into some point next year. Other “mustpass” items are the National Defense Authorization Act, the National Flood Insurance Program, domestic disaster relief and support for the Ukrainian war effort.

While it is not a sure thing, chances seem high that all of these items as well as some expiring tax provisions could be combined into one “omnibus” legislative package and sent to the President before the end of the year. Should a deal be in the offing, the National Apartment Association (NAA) is pressing Congress to attach key proposals to address housing affordability, including reforms to Section 8 in the Choice in Affordable Housing Act as well as removing local barriers to development.

What can we expect from a divided government?

Is this good or bad for providers of rental housing? No surprise, the proverbial bag is mixed. Controversial legislation will have a hard time passing

either chamber, which could block bad bills, but also make the pathway harder for legislation NAA supports. Depending on how the end of the year shakes out, NAA could continue its quest for reforms to Section 8, an end to the CARES Act notice to vacate requirement and more federal intervention to reduce development barriers.

As it has been discussed before, divided government means that federal regulatory activity is ascendant. And, based on recent activity by the White House, we can expect the Biden Administration to pursue its agenda via HUD, the Federal Housing Finance Agency, the Consumer Financial Protection Bureau, the Federal Trade Commission and the Department of Justice on matters like fair housing, resident screening, evictions, anti-price fixing or even, anti-price gouging regulations and more. Be assured, however, that the new Republican majority in the House will be conducting aggressive oversight of regulatory activity by the administration.

What the industry is doing

Speaking of the Biden Administration’s agenda, NAA, alongside a wide coalition of rental housing advocacy organizations, continues to speak directly to White House policy leaders about the impacts of imposing federal landlord and tenant protections. NAA Chair of the Board Don Brunner, NAA President and CEO Bob Pinnegar and members of the NAA government affairs team have participated in two calls organized by the Domestic Policy Council and including representatives of HUD, FHFA and other regulators.

The goal of these discussions is to address housing instability through so-

called “resident-centered property management practices.” NAA is helping the Administration understand how rental housing functions and the real-world impacts of proposals like extended notice periods on the operational and financial stability of these communities. We expect the discussions to continue with some proposal to come from the White House in the not-too-distant future.

There are still many unknowns about how the 118th Congress will function with such stark differences between the new GOP majority in the House and the Democratic majority in the Senate. As well, we only presently have clues as to where and how the Biden Administration will seek to exe-

cute its policy agenda for housing. In both arenas, NAA will navigate these unchartered waters using all of its assets to ensure the perspective of rental housing providers is clear in the minds of policymakers.

As always, your participation in that effort is crucial. There are myriad options for any member of this industry to contribute and do their part. To learn more, contact NAA Senior Manager of Grassroots Advocacy & Stakeholder Engagement Austin O’Boyle at aoboyle@naahq.org.

About the Author:

Greg Brown is NAA’s Senior Vice President, Government Affairs. Nicole Upano is NAA’s Associate Vice President, Public Policy & Regulatory Affairs.

ther, resulting in the displacement of even more residents fleeing to more affordable communities. This in turn,

would lead to a drastic reduction in the workforce and a drop in consumer spending that would send the local economy in a downward spiral.

If you own a building that you

believe may be vulnerable to damage — or if you live or work in one — it’s important to educate yourself on costeffective measures that can be taken to save lives, protect property, and preserve the well-being of the communityat-large.

Find out the risks you face. Call Optimum Seismic at 833 978-7664 or visit optimumseismic.com for a free building evaluation today.

About the Author:

Ali Sahabi, a licensed General Engineering Contractor (GEC), is an expert in seismic resilience and sustainability. He is Co-Founder and Chief Operating Officer of Optimum Seismic, Inc., which has completed more than 3,500 seismic retrofit engineering, construction, and adaptive reuse projects for multifamily residential, commercial, and industrial buildings throughout California.

transaction coordinator and real estate agent.

Founded in 1972 by William (Bill) R. Gorman, this Brea(CA)-based firm focuses on personalized wealth building through real estate. With a client-first philosophy, the firm serves as an expert resource for informed decision-making and transitioning that creates sustainable legacies for investors and their heirs.

The Mansion Tax

Fantastic weather, safe communities, top schools, beautiful beaches. Do I need another reason why Orange County is the best place to live and own real estate? Well, I’ve got one more reason — we don’t have a “Mansion Tax.”

Los Angeles voters just approved Measure ULA, also known as the “Mansion Tax.” It imposes a one-time transfer tax on commercial and residential real estate sales valued at over $5 million. The transfer tax rate jumps from .45% for all properties, to 4% for properties valued at $5 million to $10 million, and increases to 5.5% for properties valued at $10 million and above. Apartment owners selling a $10 million property, for example, would face about $522,000 in additional taxes on the sale (after commission fees).

What does this special tax fund you might ask? It funds a tenant advocacy group that supports tenant access to legal representation to help defend them against evictions. If you’re a housing provider who has to evict a tenant for non-payment of rent, the government isn’t setting aside funds to help you. Instead, you must hire an attorney and pay out of pocket to have the attorney defend your rights, while the nonproperty-tax-paying (and likely non-rent-paying) tenants get free legal representation that is funded by the property owners. Yes, this is just one more new tax that Los Angeles residential and commercial real estate owners get to look forward to.

This is the biggest investment in

tenant protections in the history of L.A., and further drives a wedge between property owners and tenants. It gives even more free resources and rights to tenants and takes away from property owners. I can’t help but wonder if this is part of a larger plan to deprivatize real estate and put housing in the hands of government.

The tax will go into effect on April 1, 2023, and without a sunset clause, it would be permanent. The group that backed the ballot measure, United to House L.A., estimates that the tax hike could generate between $600 million and $1.1 billion per year in additional aid to help Los Angeles address its homelessness problem and aid tenants facing eviction. The group states that these funds would go directly to innovative solutions to the housing crisis, including creating affordable housing and purchasing hotels for the purpose of converting them to housing. According to the proposal, non-profits, qualified affordable housing organizations, and government agencies would be exempt from the tax. Another tax by government, for government, to fund yet another bureaucracy.

The Los Angeles County RegistrarRecorder/County Clerk showed that nearly 56% of voters in the November 2022 elections approved the city ordinance, and a majority vote is all that was needed for it to pass. It’s not a surprise that this ordinance was approved by voters. In the city of Los Angeles, the majority of residents do not own real estate valued at $5 million or more, and

BY MERCEDES SHAFFER

more importantly, tenant rights groups are very vocal about their beliefs and encourage and embolden tenants to believe that they are entitled to free housing. These groups band together and fund “protesters” to wear bright shirts, hold picket signs, and make noise at city council meetings. They make their voices heard, while property owners are missing from these meetings because they are likely at work so that they can earn the money needed to pay their mortgage bills, taxes, retrofits, etc.

While Orange County does not have a mansion tax, and it seems like it could never happen here, these ideas spread fast and are more contagious than COVID. Los Angeles is not the first city to pass a mansion tax — New York also has one — and if apartment owners don’t stand together to become a political force and fight for our rights to build a business, this could happen here, too. Let’s keep Orange County a great place to own real estate, and in turn housing providers will be incentivized to continue to invest in maintaining their rental properties so that they can provide top-notch housing, which is great for tenants too!

About the Author:

Mercedes Shaffer is a real estate agent with Pacific

Sotheby’s International Realty and specializes in residential and commercial real estate, helping clients buy and sell apartment buildings and homes and perform 1031 Exchanges. If you would like help with buying, selling or doing a 1031 Exchange, she can be reached by phone at 714.330.9999, by email at InvestingInTheOC@gmail.com or visit her website at www.InvestingInTheOC.com

Holiday Party Recap

The Apartment Association of Orange County (AAOC) wrapped up 2022 with nearly 200 members and guests attending the association’s Holiday Party, Dinner, Association Awards & Board Installation on Thursday, December 8, 2022, at Strawberry Farms Golf Club in Irvine.

The holiday party provided an opportunity for guests to reconnect and catch up with old friends and colleagues, celebrate the end of what was

another challenging year for the multifamily industry, and make acquaintances and new business contacts. This year’s event also marked the return of the annual association awards after an extended hiatus.

AAOC recognized three industry suppliers as its PSC Member of the Year: CBRE Multifamily SoCal — Dan Blackwell & Team (2020) ; and Optimum Seismic (2021), and Kay Properties & Investments (2022).

The Executive Director’s Award was presented to Robert Heer (To’ & Mo’ Towing) for his exemplary volunteer service in support of the association and its events.

In recognition of her years of dedicated public service and support of the rental-housing industry, outgoing State Senator Pat Bates was recognized as AAOC’s 2022 Legislator of the Year.

Holiday Party — continued on page 30

Longtime AAOC board member and industry leader Stephen C. Duringer (Duringer Law Group, PLC) was recognized for his decades of service and innumerable contributions to the association as the recipient of AAOC’s Lifetime Achievement Award.

The final honoree of the evening was outgoing AAOC president Frank Alvarez (Buffalo Maintenance, Inc.), whose commitment to advancing the rental-housing industry as an industry supplier, rental property owner, educational instructor, and association leader was recognized as the recipient of the Dorothy Gourley Award of Excellence.

Following the awards, incoming AAOC President John Tomlinson and the 2023 AAOC Board of Directors were formally installed, with Senator Pat Bates presiding and administering the oath of office.

This special evening would not have been possible without the support of

our valued Holiday Party sponsors. Thank you to Platinum Sponsor — Total Rooter & Plumbing ; Entertainment Sponsor — Dedicated Transportation Services; Bar Sponsors — BluSky Restoration & Intellirent; Centerpiece Sponsor — BrightView Landscapes ; Dinner Sponsors — Armada Power, Apartments.com, Deans & Homer Renters Insurance,

Interlink Multifamily Staffing, Law Offices of Kimball, Tirey & St. John LLP, MultiTeam Services, and Sullivan Property Management ; Awards Sponsor — Tomlinson Management Group; and Hors d’oeuvres Sponsor — Buffalo Maintenance & JLE Property Management.

Party

Holiday Party

8:15—9:00 a.m.

Y ou’ve Had a Death in the Unit... Now What?

9:30—10:15 a.m.

Moderator: Nick Lieberman, President, Bona Fide Mortgage

10:45—11:30 a.m.

12:45—1:30 P.m.

Speaker: Joe DeCarlo, MBA, CPM, CCIM, CRE

Sponsored by: The unthinkable has happened. There’s been a death in one of your units. Now what?

It’s something that most rental-housing providers will eventually face if they’re in the business long enough. Find out what steps and protocols should be followed to successfully navigate the potential legal, financial, and operational pitfalls while dealing with this traumatic situation.

Rental Housing Economic Outlook

Speaker: Jon Giannola, Vice President/Regional Manager, Marcus & Millichap

2023 L egal Update

Speaker: Jay Lybik, National Director of Multifamily Analytics, Costar

Speaker: Tyler Greer, Esq., Duringer Law Group, PLC.

• Collecting past due rent & handling evictions in postpandemic California

• Emerging legal threats and trends

• Staying compliant with Fair Housing laws

• Best management practices to protect your interests

Sponsored by:

Speaker: Dr. Ed Coulson, Director, UCI Center for Real Estate Professor of Economics and Public Policy, UCI Merage School of Business

Sponsored by:

The ABCs of DEI: Why Diversity, Equity & Inclusion is Good Business

Speaker: Angel Rogers, ARM, CCRM, Star Training

Speaker: Valerie Sargent, President, Yvette Poole & Associates

There has been much talk about Diversity, Equity & Inclusion (DEI) in the multifamily industry lately. If you thought it was a fad that would fade away, think again! It is definitely here to stay, and it’s important to learn how changing demographics and societal values play a part in rental housing and employment decisions.

Join two AAOC favorites to learn some of the basics on Diversity, Equity, and Inclusion. You’ll walk away with a good understanding and how DEI can be good business for your company.

1:45—2:30 P.m.

P et Screening, Emotional Support Animals & Service Animals

Speaker: Victoria Cowart, CPM, Director of Eduation & Outreach, PetScreening

One of the most common issues for rental housing providers is just how much accommodation is required when a resident wants to include an animal in their rental unit. The laws are pretty clear when it comes to the accommodation of service, assistance, and emotional support animals, but questions remain over what constitutes a legitimate accommodation request versus a resident simply trying to get around “no pet” policies.

Find out what you need to know about complying with HUD requirements regarding assistance, service, and emotional support animals, how to best handle and validate accommodation requests, and more. If you own or operate rental property, this session is for you.

Holiday Party —

Holiday Party

Holiday Party

Holiday Party —

Angel Rogers (left) and AAOC Executive Director David Cordero (right) join Dorothy Gourley Award of Excellence recipient Frank Alvarez (center).

AAOC Executive Director David Cordero with Executive Director Award Recipeint Robert Heer.

Incoming AAOC President John Tomlinson joins Executive Director David Cordero and 2022 AAOC Legislator of the Year Senator Pat Bates.

AAOC Executive Director David Cordero with Vincent Aviani representing PSC Member of Year recipent Kay Properties & Investments.

AAOC Executive Director David Cordero with Lifetime Achievement Award recipient Stephen C. Duringer.

Holiday Party — continued on page 44

Holiday Party — continued from 40

Senator Pat Bates administers the oath of office to incoming AAOC President John Tomlinson.

The 2023 AAOC Board of Directors take the oath of office.

Holiday Party —

Holiday Party

Holiday Party

INCOME

Prendiville Insurance Agency

24661 Del Prado, Suite 3 Dana Point, CA 92629-2805 (949) 487-9696 angela@prendivilleagency.com

Pacific Coast Commercial Pool Service 5282 Acacia Ave Garden Grove, CA 92845 (714) 351-1881 rdklump@gmail.com

AllView Real Estate

1501 Westcliff Drive, Suite 270 Newport Beach, California 92660 (949) 400-4275 info@allviewrealestate.com

OSL Inc

California Rose Street Limited Partnership Simpson Properties Casa Amor, LLC

New PSC Members

Water Heater Warehouse

1114 East Truslow Avenue Fullerton, CA 92831 (714) 244-8562 chris@whwllc.com https://thewaterheaterwarehouse.com/

FireAvert, LLC

1655 West Maple Street Mapleton, UT 84664-3131 (801) 692-0306 nathan@fireavert.com

www.aaoc.com

Pacific Coast Commercial Pool Service Inc.

Pacific Coast Commercial Pool Service Inc. has been in business for over 20 years. Our focus as a commercial pool company has been threefold: To create positive customer experiences, to uphold the highest standards of professionalism in the industry, and to make pools safer for all users. Company founder and owner Roger Klump is a Certified Pool Operator, Los Angeles County Certified Pool Operator, and California State Licensed Pool Contractor, specializing in commercial pools with years of experience in the swimming pool industry. Roger not only provides consultations regarding the operations of all types of commercial aquatic environments; but also meets clients in the field to tend to their personal needs. He has become an expert on antientrapment issues, and is passionate about safety at all recreational water facilities.

Our commercial pool service program includes:

• Maintain pool chemicals and water quality in accordance with Health Department Guidelines

• Health Department liaison

• Pool and spa cleaning

• Cleaning of the tile and waterline

• Inspecting all equipment for leaks, clogs, and other malfunctions

• Maintaining Accurate Log Sheets in the equipment rooms with specific details of chemical levels for city and maintenance personnel to view

• Inspect safety signs and safety equipment

• Provide advice, insight, and knowledge to upgrade, replace and/or repair pool equipment

• Maintain equipment room in clean condition

• Communication with management and maintenance personnel regarding the condition of pools and spas

• Licensed, Insured, and Bonded

• Competitive Pricing

We are excited to be working with the AAOC and look forward to building relationships with all the community partners in the future.

Feel free to give us a call today for a free estimate and walk through of your commercial pool facility.

Gives us a call today! 714-351-1881

Water Heater Warehouse

If you’re in need of water heater repair, replacement, or maintenance in the Orange, Los Angeles, and Riverside County areas, look no further than Water Heater Warehouse. This company specializes in serving both residential and commercial clients, and they have a long list of property management partners who rely on their services.

One thing that sets Water Heater Warehouse apart from other companies is their commitment to same day service. They understand that when your water heater goes out, you need a quick fix to get your hot water back on track. That’s why they offer same day service to all their clients, so you can get your water heater fixed and get back to your normal routine as soon as possible.

In addition to same day service, Water Heater Warehouse also offers a wide range of services for both residential and commercial clients. Whether you need a new water heater installed, a repair on your existing unit, or regular maintenance to keep it running smoothly, Water Heater Warehouse has you covered. They have a team of skilled technicians who are trained to handle all types of water heaters, so you can trust that they’ll get the job done right the first time.

But it’s not just their technical expertise that sets Water Heater Warehouse apart. They also have a commitment to customer service, and they go above and beyond to make sure their clients are happy. From the moment you call to schedule a service, you’ll be treated with respect and professionalism. And once a technician arrives at your home or business, they’ll take the time to explain the problem and give you a detailed estimate for the repair or replacement.

If you need water heater services, don’t hesitate to give Water Heater Warehouse a call. They have a reputation for excellence in the community, and they’ll do everything they can to get your hot water flowing again as quickly as possible. Whether you’re a residential or commercial client, Water Heater Warehouse has the expertise and customer service to get the job done right.

For a complimentary quote, please call Water Heater Warehouse at 714-244-8562 or visit our website: thewaterheaterwarehouse.com

Service Provider Directory

(Please see Product & Service Council Contact Index for contact information)

All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Access Control Solutions

A.S. Wise, Inc.

Accounting Services

AllView Real Estate Clarion Management, Inc.

Accounting Software Yardi Systems Inc.

Answering Service

Anyone Home Rent Dynamics

Apartment Building Inspection Green Home Solutions TrueEnviro Zebra Construction Inc.

Apartment Market Research Data

ALN Data

Apartment SEO CBRE Multifamily SoCal – Dan Blackwell & Team Effortless Ads

The Mogharebi Group Yardi Systems Inc.

Apartment Rental Publications & Services apartments.com Intellirent RentPath

The Mogharebi Group

Apartment/Student Housing

ARIZE

Colliers International Kairos Investment Management Company LaundryUp RokitNow

The Mogharebi Group

Restoration Services Company VERO

Vesync

Appliances Sales, Service & Leasing

ACE Commercial Laundry Equipment, Inc. Expressions Home Gallery

L and D Appliance Corp.

National Service Company

R&B Wholesale Distributors, Inc.

Asbestos

FIRST ONSITE Restoration

Restoration Management Company

Asphalt Sales & Service

Oliver Mahon Asphalt

Attorneys

Baker Law Group

Brennan Law Firm

Duringer Law Group, PLC Fisher & Phillips Kimball, Tirey & St. John LLP Company

Newmeyer & Dillion, LLP Schiff & Shelton Wesierski & Zurek LLP, Lawyers

Bath Restoration or Renovations

Baldwin Construction Buffalo Maintenance, Inc.

California Bath Restoration

OC Professional Maintenance Team

Surface Experts of South Irvine TASORO Products Restoration Services Company

Boiler Systems

DCM Services, Inc

Ironwood Plumbing, Inc. Spicer Mechanical Streamline Repipe and Plumbing Inc. Water Heater Man, Inc.

Building Products

Schluter Systems

Buying Group

Optim Real Estate Services Company

OMNIA Partners, Multifamily Housing

Cabinets/Refinishing

Buffalo Maintenance, Inc.

KJ Carpet Wholesale

S M Painting Corp.

Surface Experts of South Irvine TASORO Products

The Door & Window Company

Carpentry

AMS Construction

Buffalo Maintenance, Inc.

CertaPro Painters of Yorba Linda

Carpet Sales & Service

KJ Carpet Wholesale

R&B Wholesale Distributors, Inc.

Cleaning Service

Bio-One of Orange

Crown Building Services Inc.

Titanium Restoration Services Company

Collections

Duringer Law Group, PLC

David S. Schonfeld, Attorney at Law Kimball, Tirey & St. John LLP Company

Communications

3CS InfoSystems

Cox Communications Knock CRM TouchPoint

Concrete Maintenance & Repair

AMS Construction

Buffalo Maintenance, Inc.

Precision Concrete Cutting

Oliver Mahon Asphalt

Construction

AMS Construction

Angelo Termite and Construction

Baldwin Construction

Buffalo Maintenance, Inc.

CAMP Construction Services

Ingersoll Rand

KD Electric Company

OC Professional Maintenance Team

Optimum Seismic, Inc.

RedRock Technologies

Schluter Systems

TASORO Products

Trane/American Standard Zebra Construction Inc.

PSC Service Provider Directory

Consulting

3CS InfoSystems

Colliers International

Investment Capital Real Estate

Optim Real Estate Services Company

Section 8 Management

Willdan Energy Solutions

Content Restoration

AMS Construction

Green Home Solutions TrueEnviro Contract Services

CAMP Construction Services

Countertops

Buffalo Maintenance, Inc.

California Bath Restoration

KJ Carpet Wholesale

Surface Experts of South Irvine TASORO Products

Deck Coatings, Magnesite Repairs, Waterproofing

AMS Construction

Buffalo Maintenance, Inc.

McCarthy Roofing

WICR Waterproofing & Decking

Digital Management Services

Rent Dynamics

Drain Cleaning

California Rooter & Plumbing

LA Hydro-Jet & Rooter Service, Inc.

Plumb It Right!

Total Rooter & Plumbing

Draperies/Blinds/Window Coverings

Apex Window Décor

R&B Wholesale Distributors, Inc.

Drug & Alcohol Testing

TAG / AMS, Inc.

Dryer Vent & Duct Cleaning

Crown Building Services Inc.

Electric Vehicle Products & Services

A-EV Installs

KD Electric Company

ProPower Electric Co Inc.

REVS (Refuel Electric Vehicle Solutions)

Electrical A-EV Installs

KD Electric Company

ProPower Electric Co Inc.

Electronic Signature

VERO

Energy Management

Armada Power Pearlx

Trane/American Standard Yardi Systems Inc.

Zen Ecosystems

Environmental Consulting & Training

American Environmental Specialists, Inc.

American Environmental Specialists, Inc.

Bio-One of Orange

Green Home Solutions TrueEnviro Restoration Management Company

Strategic Sanitation Services

Escrow

Genesis Bank

Estate Planning

Kimball, Tirey & St. John LLP Company

Fencing & Gates

Buffalo Maintenance, Inc.

Fire Safety

Black Bird Fire Protection, Inc. FireAvert, LLC

Fire & Flood Restoration

BluSky Restoration Contractors, LLC

Commercial Restoration Company Green Home Solutions TrueEnviro PRC Restoration Precision Environmental Restoration Management Company

Fitness Equipment

Opti-Fit Fitness Solutions

Flooring

KJ Carpet Wholesale Surface Experts of South Irvine TASORO Products Urban Surfaces

Furnaces

Trane/American Standard Furniture/Furniture Rental

AFR Furniture

Garage Doors

Mesa Artificial Turf/Garage Doors

General Contractor

Angelo Termite and Construction

Baldwin Construction

BluSky Restoration Contractors, LLC

Buffalo Maintenance, Inc.

EmpireWorks Reconstruction and Painting

FIRST ONSITE Restoration

OC Professional Maintenance Team PRC Restoration

S M Painting Corp.

Zebra Construction Inc.

Graphics

Direct Signs and Designs

Handyman

Buffalo Maintenance, Inc.

OC Professional Maintenance Team

S M Painting Corp.

Heating & Air Conditioning

Associated Heating & Air Expressions Home Gallery

Ingersoll Rand

L and D Appliance Corp.

OC Professional Maintenance Team

R&B Wholesale Distributors, Inc.

Spicer Mechanical

Trane/American Standard

Zen Ecosystems

Insurance AssuredPartners

Brian Berg Insurance Services, Inc.

Deans & Homer, Renter’s Insurance

Dick Wardlow Insurance Brokers

Farmer’s Insurance — Theresa Simes Agency

ISU — The Olson Duncan Agency

Navion Insurance Associates, Inc

NFP Property & Casualty

Prendiville Insurance Agency

Rey Insurance Services, Inc.

Internet Services

3CS InfoSystems

Apartment SEO apartments.com

Cox Communications Dish Fiber

RentPath

Inspections

Zebra Construction Inc.

Investments

American 1031

Kay Properties & Investments Company

LordCap Green

Morgan Skenderian Investment Real Estate Group Company

Janitorial

Strategic Sanitation Services

Kitchen Renovations

Baldwin Construction

Buffalo Maintenance, Inc.

California Bath Restoration Schluter Systems

Landscapes/Hardscapes

BrightView Landscape Services, Inc.

Mariposa Landscapes, Inc.

Laundry Equipment & Services

ACE Commercial Laundry Equipment, Inc.

All Valley Washer Service Inc.

L and D Appliance Corp. Landcare Logic National Service Company

PWS Laundry / Alliance

R&B Wholesale Distributors, Inc. WASH Multi Family Laundry Systems

Lending Institutions

Alfa Investments & Loans

CBRE Multifamily SoCal – Dan Blackwell & Team Chase Multifamily Lending Genesis Bank

Redwood Mortgage Torrey Pines Bank

Lighting

A-EV Installs

KD Electric Company ProPower Electric Co Inc.

Magnesite Repairs

Buffalo Maintenance, Inc.

Maintenance, Repairs, Products

A-EV Installs

Buffalo Maintenance, Inc.

Clarion Management, Inc.

Evolution Building Efficiency Ingersoll Rand

KD Electric Company

Mariposa Landscapes, Inc. OC Professional Maintenance Team ProPower Electric Co Inc. Trane/American Standard WICR Waterproofing & Decking

Marketing

Clarion Management, Inc.

Direct Signs and Designs Effortless Ads Intellirent

Rent Dynamics

VERO Zumper

Mold Remediation

American Environmental Specialists, Inc. Bio-One of Orange

FIRST ONSITE Restoration

Green Home Solutions TrueEnviro Precision Environmental

Multi-Family Advisory Services

California Energy-Smart Homes CheckpointID

Optim Real Estate Services Company

The Mogharebi Group Odor Removal

FIRST ONSITE Restoration Strategic Sanitation Services

Outdoor Furniture & Refinishing

Bassett Outdoor Contract Legacy Customs Patio Guys

Paint Sales & Service

Behr Paint

CertaPro Painters of Yorba Linda EmpireWorks Reconstruction and Painting OC Professional Maintenance Team

R&B Wholesale Distributors, Inc.

S M Painting Corp. West Coast Drywall & Paint Parking Community Boss

Reliant Parking Solutions, LLC Zebra Construction Inc.

Pest Control

Angelo Termite and Construction Lloyd Pest Control Precision Environmental Western Exterminator Company

Pipe Restoration

Plumb It Right!

Streamline Repipe and Plumbing Inc.

Plumbing, Contractors & Supplies

California Rooter & Plumbing EZ Drain & Plumbing Ironwood Plumbing, Inc. Plumb It Right!

R&B Wholesale Distributors, Inc. Repipe Specialists, Inc

Schluter Systems

Streamline Repipe and Plumbing Inc.

Total Rooter & Plumbing Water Heater Warehouse

Pool & Spa Service & Repair

Pacific Coast Commercial Pool Service

Power/Pressure Washing

CertaPro Painters of Yorba Linda

Crown Building Services Inc.

Private Security

Defense International Corporation

Private Investigations

FPK Security, Inc.

Property Management

AIM Properties

Allen Properties

AllView Real Estate

API Property Management

Clarion Management, Inc.

Consensys Property Management Company

DM Smithco

Dunlap Property Group

JLE Property Management

L’Abri Management, Inc.

LoCali Management Group

The Management Works

Optim Real Estate Services Company

Orange County Property Management

Prestige Property Management

ProActive Realty Investments

Reynolds Realty Advisors

Roberts Management & Investments

Satellite Management Company

South Coast Real Estate & Property Management

Sullivan Property Management

SVN / Vanguard — Cameron Irons

Property Management Software

ARIZE

Anyone Home Appfolio, Inc.

Community Boss

Luminous

Reliant Parking Solutions, LLC

Rent Dynamics Rentler

RokitNow

Snappt Inc.

VERO

Vesync Yardi Systems Inc.

Property Management Staffing & Training

Approved Real Estate

Multi Team Services

NPM Staffing an InterSolutions Company

Section 8 Management

The Liberty Group

Rain Gutters

Argos Homes Systems

McCarthy Roofing

Real Estate/Investments

Alfa Investments & Loans

AllView Real Estate

CBRE Multifamily SoCal – Dan Blackwell & Team

Colliers International

DM Smithco

Gorman & Associates

Investing in The OC

Investment Capital Real Estate

PSC Service Provider Directory

Real Estate/Investments — Continued

Kairos Investment Management Company

Kay Properties & Investments Company

Marcus & Millichap

Morgan Skenderian Investment Real Estate Group Company

Prestige Property Management

ProActive Realty Investments

Realtors Commercial Alliance of Orange County (RCAOC)

Section 8 Management

SVN / Vanguard — Cameron Irons

Real Estate Broker

AllView Real Estate

CBRE Multifamily SoCal — Dan Blackwell & Team KW Commercial

Morgan Skenderian Investment Real Estate Group Company

Optim Real Estate Services Company The Mogharebi Group

Reconstruction

AMS Construction Baldwin Construction Commercial Restoration Company EmpireWorks Reconstruction and Painting Precision Environmental WICR Waterproofing & Decking

Recycling

Strategic Sanitation Services

Rent Payment System

Section 8 Management

Resident Screening

AllView Real Estate Intellirent Rentler SafeRent Solutions Snappt Inc. VERO Yardi Systems Inc.

Roofing

AMS Construction CAMP Construction Services Guardian Roofs by Sudduth Construction Inc. McCarthy Roofing Royal Roofing.com (RWS&P, Inc.)

Signage

Direct Signs and Designs

Security Services/Patrol Services ADT Multifamily ARIZE

California Safety Agency Defense International Corporation FPK Security, Inc. Snappt Inc. USGI — Upland Group Vesync

Seismic Retrofitting & Engineering Optimum Seismic, Inc. Service and Leasing Snappt Inc.

Solar Thermal Pearlx

Staffing Service

Approved Real Estate InterLink Multifamily Staffing

Surface Restoration

AMS Construction Surface Experts of South Irvine Sustainability/Green Energy California Energy-Smart Homes Green Home Solutions TrueEnviro Optima Pearlx

Zen Ecosystems Telecommunications Cox Communications Dish Fiber

Towing

Dedicated Transportation Services

Professional Towing LLC

TO’ and MO’ Towing

Training

Clarion Management, Inc. Section 8 Management

Trash Services

Strategic Sanitation Services Valet Living

Tree Service

Mariposa Landscapes, Inc.

Utilities & Sub Metering Conservice Livable

Southern California Edison-Multi Family Program Zen Ecosystems

Video Commercials

NPM Staffing an InterSolutions Company

Video Surveillance Assure by Remote Ally Water Heaters

California Rooter & Plumbing DCM Services, Inc

R&B Wholesale Distributors, Inc. Total Rooter & Plumbing Water Heater Man, Inc.

Water Heater Warehouse Water Heaters Only Inc.

Waterproofing

AMS Construction S M Painting Corp. Schluter Systems WICR Waterproofing & Decking

Water Removal

ATI

FIRST ONSITE Restoration

Precision Environmental Restoration Management Company

Website Development/Online Advertising

Apartment SEO

Windows & Doors

Bear Windows Inc.

Crown Building Services Inc.

Mesa Artificial Turf/Garage Doors

Moore Replacements

The Door & Window Company

COUNCIL’S

Contact Index

All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

3CS InfoSystems

Chris Counts

23450 Piedras Road Perris, CA 92570 (951) 990-9721 chris@3cs.net

A.S. Wise, Inc.

Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net

A-EV Installs

Liliana Phillips 8536 Hamilton Avenue Huntington Beach, CA 92646 (562) 519-0252 lily@ev-installs.com

ACE Commercial Laundry Equipment, Inc.

Multi-Housing Division

14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 70 for the location of our ad.

ADT Multifamily

1192 Handy Street Orange, CA 92807 (714) 858-1344 We provide home automation, security systems, keyless door locks & smart thermostats.

AFR Furniture

John Spivey 3330 Garfield Avenue Commerce, CA 90040 (323) 400-7508 jspivey@rentfurniture.com — http://www.rentfurniture.com

AIM Properties

Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net

Alfa Investments & Loans

Eddie Luna 19 W 3rd St Santa Ana, CA 92701 (714) 981-7177 info@alfalending.com

All Valley Washer Service Inc.

John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com

Contact Index — continued on page 56

PSC

Allen Properties

Frank Allen/Paul Allen/Jessica Siderius

1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net

Property Management Services/Investments.

AllView Real Estate

Daniel Gutierrez

1501 Westcliff Drive, Suite 270 Newport Beach, California 92660 (949) 400-4275 info@allviewrealestate.com

ALN Data

Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com Apartment data and market research.

American 1031

Adam Bryan 10111 Petit Avenue North Hills, CA 91343 (310) 903-6757 adam@american1031.net

American Environmental Specialists, Inc.

Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 70 for the location of our ad.

AMS Construction 1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663 info@amsroofingconstruction.com

See the Advertisers Index on Page 70 for the location of our ad.

Angelo Termite and Construction

Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com

See the Advertisers Index on Page 70 for the location of our ad.

Anyone Home

Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

Engagement and automation tools through Contact Center and CRM software.

API Property Management

Margie Tabrizi

1400 Bristol St. N Ste-245-A Newport Beach, CA 92660 (714) 505-5200 margie@apipropertymanagement.com

Apartment SEO

Ronn Ruiz

100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com

Adriana Mamola

3161 Michelson Dr, #1675 Irvine, CA 92612 (951) 522-3001 amamola@costar.com

#1 nationwide provider of information and advertising services.

Apex Window Décor

Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com

See the Advertisers Index on Page 70 for the location of our ad.

Appfolio, Inc.

55 Castilian Dr Goleta, Ca 93117 (866) 648-1536 mindy.sorenson@appfolio.com

See the Advertisers Index on Page 70 for the location of our ad.

Approved Real Estate

Jim Forde

4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com

Argos Homes Systems

Mr. James Van Dyke

11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 70 for the location of our ad.

Contact Index — continued on page 58

APARTMENT OWNERS, LANDLORDS, INCOME PROPERTY OWNERS

Terri Simes

PSC

ARIZE

Chao Wang

1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 Chao.Wang@ArizeHub.com

Armada Power

Robert Cooke

230 West Street Columbus, OH 43215-2655 (909) 730-6509 robert.cooke@armadapower.com

Associated

Cheryl Brennan

Heating & Air

1320B N Hancock St Anaheim. CA 92807 (714) 777-8833 kthomas@associatedheatingandair.com www.associatedheatingandair.com

Assure by Remote Ally

Eddie Conlon

4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com

AssuredPartners

Kate Shoemaker 2913 S Pullman Street Santa Ana, CA 92705 (949) 417-4047 kate.shoemaker@assuredpartners.com

ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828 edwina.garcia@atirestoration.com

Baker Law Group

Christine Baker

7700 Irvine Center Dr., Suite 800 Irvine, CA 92618 (949) 450-0444 jbaker@bakerlawgroup.com

Baldwin Construction

Stephanie Harrison

464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292 sharrison@baldwincontrusction.net

Bassett Outdoor Contract

Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102 jlbennett@bassettoutdoorcontract.com

Bear Windows Inc.

George Torres 1400 S Goodrich Blvd Commerce, CA 90022 (888)470-2645 george@bearwindows.com — www.bearwindows.com

Behr Paint

Lori Flores

1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com

Bio-One of Orange

Cory Flores 1439 West Chapman Avenue #159 Orange, CA 92868 (949)306-1733 Cory@Biooneorange.com — www.biooneorange.com

Black Bird Fire Protection, Inc.

10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com

BluSky Restoration Contract, LLC

Stefanie Koslosky

1183 Warner Ave Tustin, CA 92780 (562) 760-9279 Stefanie.koslosky@goblusky.com

Brennan Law Firm

Michael Brennan

67 Live Oak Avenue, Suite 105 Arcadia, CA 91006 (626) 294-0500 mike@mbrennanlaw.com

See the Advertisers Index on Page 70 for the location of our ad.

Brian Berg Insurance Services, Inc.

Brian Berg 25950 Acero, #345 Mission Viejo, CA 92691 (949) 243-9393 Brian@bbisinc.com — www.bbisinc.com

BrightView Landscape Services, Inc.

Kristina Schafer

1960 S Yale St. Santa Ana, CA 92704 (949) 438-8528 Kristina.SChafer@brightview.com

Buffalo Maintenance, Inc.

Frank Alvarez 6861 Stanton Ave., Suite G Buena Park, CA 90621 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 70 for the location of our ad.

California Bath Restoration

Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

California Energy-Smart Homes

Melinda Dinin 10680 White Rock Road #100 Rancho Cordova, CA 95670 (833) 987-3935 caenergysmarthomes@trccompanies.com

California Rooter & Plumbing

Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 70 for the location of our ad.

California Safety Agency

Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com

CAMP Construction Services

Ronni Anthony 15139 South Post Oak Rd. Houston, TX 77053 (713) 413-2267 ranthony@campconstruction.com

CBRE Multifamily SoCal – Dan Blackwell & Team

Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 70 for the location of our ad.

CertaPro Painters of Yorba Linda

Jeff Cornelius 2941 E Miraloma Avenue, Suite 7 Anaheim, CA 92806 (714) 420-5769 jeffcornelius@certapro.com

Chase Multifamily Lending

3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl

CheckpointID

Gabe Jones

4100 Midway Road, Suite 1165 Carrolton, TX 75007 (757) 618-3918 emily@checkpointid.com

Clarion Management, Inc. 101 Pacifica, #260 Irvine, CA 92618 (949)383-4762 bmoody@clarionmgmt.com

Colliers International

Pat Swanson 3 Park Plaza, Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Commercial Restoration Company

Jeff Mandell 9541 W. Ball Road Anaheim, CA 92804 (858) 922-3219 j.mandell@crcmail.com

Community Boss

Leah Griffiths

2911 1/2 Hewitt Ave Suite 8 Everett, WA 98201 (866) 387-7275 help@communityboss.com — http://communityboss.com

Consensys Property Management Company

Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com

Conservice

Matt Gordon

750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379 communications@conservice.com

Cox Communications

Alicia Gray

27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com

Crown Building Services Inc.

Jason Maslach 548 Malloy Ct. Corona, CA 92878 (714) 694-1007 jason@crownservicesinc.com – www.crownservicesinc.com

DCM Services, Inc

David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103 dcmservices400@gmail.com

See the Advertisers Index on Page 70 for the location of our ad.

Deans

& Homer, Renter’s Insurance

Debbie Halverson

110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com

Dedicated Transportation Services

Richard Rodrigues

13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com

Defense International Corporation

Chaz McKinney

130 South Prospect Avenue Tustin, CA 92780 (714) 646-1945 defenseintco@gmail.com

Dick Wardlow Insurance Brokers

Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com

Insurance brokers specializing in apartments and commercial property.

Direct Signs and Designs

(NorCal Direct Marketing Inc. DBA)

Angela Waugh

5151 Golden Foothill Pkwy, #110 El Dorado Hills, CA 95762 (916) 941-8046 angela@directsd.com — directsd.com

Dish Fiber

Eva Wai

4223 Fairgrounds Street Riverside, CA 92501 (951) 201-3544 eva.wai@dish.com

DM Smithco

Duane Van Handel

1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com

Dunlap Property Group

Paul Dunlap

801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com

Duringer Law Group, PLC

Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free Specializes in landlord/tenant law, debt collection, eviction.

Effortless Ads

Madeline Nash 209 Cornwall Street Northwest Leesburg, VA 20176 (214) 952-9862 madeline@effortlessads.com

EmpireWorks Reconstruction and Painting

Chet Oshiro

1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com

Expressions Home Gallery

Sherri Galusha

17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com

Major appliances for apartments.

EZ Drain & Plumbing

Stacie Fluhrer 6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699 ezdrainandplumbing@gmail.com

See the Advertisers Index on Page 70 for the location of our ad.

Farmer’s Insurance — Theresa Simes Agency

Terri Simes

17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 70 for the location of our ad.

FireAvert, LLC

Nathan Brown

1655 West Maple Street Mapleton, UT 84664-3131 (801) 692-0306 nathan@fireavert.com

FIRST ONSITE Restoration

Lisa McCollough 1275 N. Grove St Anaheim, CA 92806 (619) 537-9499 lisa.mccollough@firstonsite.com

Contact Index — continued on page 62

PSC

Fisher & Phillips

2050 Main Street, Suite 100

Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com

Genesis Bank

Lauren DiBiase

4675 MacArthur Ct Suite 1600

Newport Beach, CA 92660 (949) 273-1226 ldibiase@mygenesisbank.com

Gorman & Associates

Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998 info@wrgorman.com

See the Advertisers Index on Page 70 for the location of our ad.

Green Home Solutions TrueEnviro

James Armendariz

20984 Bake Pkwy, Ste 100 Lake Forest, CA 92630 (909) 238-4169 socal@trueenviro.com

Guardian Roofs by Sudduth Construction Inc.

Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com

Roofing systems for residential and commercial property for over 30 years. See the Advertisers Index on Page 70 for the location of our ad.

HMWC,

CPAs & Business Advisors

David Eisenman

17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com

HMWC, CPAs & Business Advisors

David Eisenman

17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com

Ingersoll Rand

Jesse Estrada

11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com

Intellirent

Cassandra Joachim

632 Commercial Street, 5th Floor San Francisco, CA 94111 (415) 849-4400 info@myintellirent.com

InterLink Multifamily Staffing

Lisa Wetzel

17321 Irvine Boulevard Tustin, CA 92780 (949)400-1678 lisa@interlinkmultifamily.com

Investing in The OC

Mercedes Shaffer

1200 Newport Center Drive Newport Beach, CA 92660 (714) 330-9999 InvestingInTheOC@gmail.com — http://investingintheoc.com

Investment Capital Real Estate

Ignacio Diaz, Jr.

1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817

id@investmentcapitalre.com — www.investmentcapitalre.com

Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Ironwood Plumbing, Inc.

Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com

ISU — The Olson Duncan Agency

Jim Kinmartin

25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441

jim@olsonduncan.com — www.olsonduncan.com

Independent insurance brokerage representing commercial building owners and operators.

JLE Property Management

Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480 www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 70 for the location of our ad.

Kairos Investment Management Company

Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com

Kay Properties & Investments Company

Patricia Aballe

21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597 info@kpi1031.com

See the Advertisers Index on Page 70 for the location of our ad.

KD Electric Company

Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700 derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kimball, Tirey & St. John LLP Company

Deborah Biggs

2040 Main St., Suite 500 Irvine, CA 92614 (800) 564-6611 deborah.biggs@kts-law.com

KJ Carpet Wholesale

Chris Yi PO Box 369 Walnut, CA 91788 (909) 455-0180 AR@kj-carpet.com

Knock CRM

Amy Marthaller 1455 Northwest Leary Way, 200 Seattle, WA 98107 (714)718-3891 amarthaller@knockcrm.com — https://www.knockcrm.com

KW Commercial

Randy Combs

4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263 randycombs@kw.com

See the Advertisers Index on Page 70 for the location of our ad.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (562) 946-1105 henryh@lndappl.com — www.lndappl.com

L’Abri Management, Inc.

8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com

Full service property management provider for 16+ units.

LA Hydro-Jet & Rooter Service, Inc.

Dan Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426 dbaldwin@lahydrojet.com

Landcare Logic

Jalin Gerber 1448 N. Glassell Orange, CA 92867 (951) 316-8002 jalin@landcarelogic.com — www.landcarelogic.com

LaundryUp

Howard Lee

1070 N. State College Blvd. Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com

Legacy Customs

1477 East Cedar Street Ontario, CA 91761 (909) 923-2558 x120 lily@meadowdecor.com

Livable

Daniel Sharabi

PO Box 475852 San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com

See the Advertisers Index on Page 70 for the location of our ad.

Lloyd Pest Control

David Hinrichs

1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369 david.hinrichs@lloydpest.com

LoCali Management Group

Nathan Poth

6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074 Nathan@livinglocali.com — www.livinglocali.com

Boutique style property management.

LordCap Green

Jessica Collins 14 Wall Street, Ste 1720 New York, NY 10005 (212)400-7142 team@lordcapgreen.com — https://www.lordcapgreen.com

PSC Contact Index — continued

Luminous

Joel Duchesne

2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275 help@luminousresidential.com

Marcus & Millichap

Jon Giannola

19800 MacArthur Blvd Ste 150 Irvine, CA 92612 (949) 419-3200 jgiannola@marcusmillichap.com

See the Advertisers Index on Page 70 for the location of our ad.

Mariposa Landscapes, Inc.

Larry Rudd

1107 East Walnut Street Santa Ana, CA 92701 (626) 562-0707 larry.rudd@mariposa-ca.com — www.mariposa-ca.com

McCarthy Roofing

Aaron Martin

625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330 customerservice@mccarthyroofing.com

See the Advertisers Index on Page 70 for the location of our ad.

Mesa Garage Doors

Meridith Denos 4915 E Hunter Ave Anaheim, CA 92807 (808) 807-7566 mdenos@mesagaragedoors.com — www.mesagaragedoors.com

Moore Replacements

Mike Moore

1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505 mike@moorereplacements.com

Morgan Skenderian Investment Real Estate Group Company

4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800 md@morganskenderian.com

Multi Team Services

Teresa Manzano Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 213-8841 teresa@multiteam.net — www.multiteamservices.com

National Service Company

Anel Burgin 845 N Commerce St Orange, CA 92867 (714) 633-1811 ab_national@yahoo.com — www.apartmentlaundry.com

See the Advertisers Index on Page 70 for the location of our ad.

Navion Insurance Associates, Inc

Shawntae Stewart 23001 La Palma Avenue, Ste 120 Yorba Linda, CA 92887 (714) 202-4711 sstewart@navionins.com — www.navionins.com

Newmeyer & Dillion, LLP

Rondi Walsh

895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com

NFP Property & Casualty

Eric R. Marrs, CIC, CRM, Vice President 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 617-2446 eric.r.marrs@nfp.com — www.nfp.com Commercial, Personal & Health Insurance.

NPM Staffing an InterSolutions Company

Laura Aliberti

2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com

OC Professional Maintenance Team

Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com

See the Advertisers Index on Page 70 for the location of our ad.

Oliver Mahon Asphalt

Michelle Hogge 182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com

OMNIA Partners, Multifamily Housing

840 Crescent Center Drive, Suite 600 Franklin, TN 37067 lindsey.scholl@omniapartners.com

Opti-Fit Fitness Solutions

Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com

Optim Real Estate Services Company

Tom Gibbons

620 Newport Center Drive, 11th Floor Newport Beach, CA 92660 (949) 200-4610 tom@optimres.com

Optimum Seismic, Inc.

Ali Sahabi

5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com

See the Advertisers Index on Page 70 for the location of our ad.

Orange County Property Management

Eric Reichert

16742 Gothard Street, Suite 117 Huntington Beach, CA 92647 (714) 840-1700 eric@ocmgmt.com — orangecountypropertymanagement.com

See the Advertisers Index on Page 70 for the location of our ad.

Pacific Coast Commercial Pool Service

Roger Klump 5282 Acacia Ave Garden Grove, CA 92845 (714) 351-1881 rdklump@gmail.com

Patio Guys

Joanna Solis 2907 Oak St Santa Ana, CA 92707 (800) 310-4897 commercial@patioguys.com

Pearlx

Phillip Forrester 1612 Cambridge Circle Charlottesville, VA 22903 (323) 863-8403 pf@pearlxinfra.com

PK Security, Inc. Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com

Plumb It Right!

Terry Gepford

2135 North Orange Olive Road Orange, CA 92865 (949) 275-2913 terrylgepford@gmail.com

PRC Restoration

Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com

Precision Concrete Cutting

Aaron Anderson 650 S Grand Ave #108 Santa Ana, CA 92705 (760)448-0979 aaron@pcctriphazardremoval.com — www.safesidewalks.com

Precision Environmental

Mark Taylor

4350 Transport Street, Suite 109 Ventura, CA 93003 (805) 641-9333 mtaylor@precisionenv.com

Prendiville Insurance Agency

Angela Weiss 24661 Del Prado, Suite 3 Dana Point, CA 92629-2805 (949) 487-9696 angela@prendivilleagency.com

Prestige Property Management

Brad Clark

1500 Adams Ave., Suite #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com Full Service Real Estate.

ProActive Realty Investments

Rita Aguila

1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com Property Management Multifamily & Single Homes, Real Estate Sales.

Professional Towing LLC

Alberto Castellanos

593 North Batavia Street Orange, CA 92868-1218 (714) 616-0290 dispatch@albertostowing.com

ProPower Electric Co Inc.

Angel Rodriguez

11138 Del Amo Boulevard #382 Lakewood, CA 90715 (562) 569-9864 angel@propowerelectricco.com

PWS Laundry / Alliance

John Endahl 12020 Garfield Ave South Gate, CA 90280 (323) 721-8832 jendahl@pswlaundry.com — www.pwslaundrywest.com

R&B Wholesale Distributors, Inc.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com See the Advertisers Index on Page 70 for the location of our ad.

RedRock Technologies

Jake Tirabassi

15215 Alton Parkway, #200 Irvine, CA 92618 (949)386-0798 jaket@itredrock.com

Redwood Mortgage

Mike Micci

177 Bovet Road, Suite 520 San Mateo CA 94402 (949) 793-5130 mike.micci@redwoodmortgage.com

Reliant Parking Solutions, LLC

Kevin Wexler PO Box 13004 Carlsbad, CA 92013 (760) 494-0938 info@reliantparking.com

Rent Dynamics

Bryson Jensen 91 East 700 South Logan, UT 84321 (866) 513-7368 marketing@RentDynamics.com — https://rentdynamics.com

Rentler

Barton Strawn

200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com

RentPath

Laura Lemansky

950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rentpath.com

Repipe Specialists, Inc

Daniel Johnston

245 East Olive Ave, 5th Floor Burbank, CA 91502 (703) 801-8269 daniel.johnston@repipespecialists.com

Restoration Management Company

Michelle Lopez 25172 Arctic Ocean Dr., Suite 100 Lake Forest, CA 92630 (949)274-6408 mlopez@rmc.com — www.rmc.com

REVS (Refuel Electric Vehicle Solutions)

David Aaronson

3753 Nottingham St Houston, TX 77005 (713) 927-1693 daaronson@refuelevs.com — www.refuelevs.com

See the Advertisers Index on Page 70 for the location of our ad.

Rey Insurance Services, Inc.

Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com

See the Advertisers Index on Page 70 for the location of our ad.

Reynolds Realty Advisors

Elizabeth Reynolds

3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772

Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com

Roberts Management & Investments

Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

See the Advertisers Index on Page 70 for the location of our ad.

RokitNow

Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com Text messaging services to help communicate with your customers.

Royal Roofing.com (RWS&P, Inc.)

Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 70 for the location of our ad.

SafeRent Solutions

Paula Durner

3001 Hackberry Rd, Irving, TX 75063 (419) 367-7615 paula.durner@parkhillholdings.com We are the leading screening and risk management provider for the multifamily industry.

Satellite Management Company

Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com

Schiff & Shelton

Laurie Schiff

3700 Campus Drive, Suite 202 Newport Beach, CA 92660 (949) 417-2211 laurie@schiff-shelton.com

Schluter Systems

Mary Yocum

15 Nantucket Lane Aliso Viejo, CA 92656 (714)329-0355 myocum@schluter.com

Section 8 Management

Timothy McDaniel 2008 West Carson Street Torrance, CA 90501 (424) 318-2096 housing@section8management.com

S M Painting Corp.

Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com

Snappt Inc.

Daniel Cooper

6100 Wilshire Boulevard Los Angeles, CA 90048 (714) 812-2340 dcooper@snappt.com — www.snappt.com

South Coast Real Estate & Property Management

1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com

See the Advertisers Index on Page 70 for the location of our ad.

Southern California Edison-Multi Family Program

Mary Finn Parker

1515 Walnut Grove Ave Rosemead, CA 91770 (714)307-5274 mary.finn@sce.com — www.sce.com

Spicer Mechanical

Chad Hegreberg

1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

Strategic Sanitation Services

Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909 ericl@wasteoptimize.com

Streamline Repipe and Plumbing Inc.

Israel De La Torre 9555 Heiner Street Bellflower, CA 90706 (855) 737-4737 streamlinerepipex@gmail.com

Sullivan Property Management

Marco Vartanian

2101 E Fourth St., Suite 200A

Santa Ana, CA 92705 (714) 541-0288 Ext: 217 info@sullivanpm.com — www.sullivanpm.com

40 Years of Property Management Experience in Orange County.

See the Advertisers Index on Page 70 for the location of our ad.

Surface Experts of South Irvine

Heath White 25 Grandbriar Aliso Viejo, CA 92656 (949) 471-0408 hwhite@surfaceexperts.com

The Bee Man SVN / Vanguard — Cameron Irons

Cameron Irons

120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com

See the Advertisers Index on Page 70 for the location of our ad.

TAG / AMS, Inc.

Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com

TASORO Products

Annie Bing 14107 Brighton Ave Gardena, CA 90249 (714)925-0598 ab@tasoroproducts.com

The Door & Window Company

Elsa Pizana

1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com

The Liberty Group

Carrie Floyd 11801 Pierce Street, Suite 200 Riverside, CA 92505 (951) 744-0057 carrief@thelibertygroup.com — www.thelibertygroup.com

The Management Works

Chip Robinson

1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063 www.mgtworks.com

We provide apartment property management in Southern California.

The Mogharebi Group

Brett Bayless 28 Crestview Drive

Rancho Santa Margarita, CA 92688 (949) 887-2465 Brett.bayless@mogharebi.com

Titanium

Restoration Services Company

Victor Martinez P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875 titaniumrestoration@gmail.com

TO’

and MO’ Towing

Robert Heer

518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net

Towing company with 4 locations in Orange County.

Torrey Pines Bank

Patrick Davern

600 Anton Boulevard Costa Mesa, California 92626 (213)362-5288 pdavern@torreypinesbank.com

Total Rooter & Plumbing

1920 W. Commonwealth #2304 Fullerton, CA 92837 (714) 715-3315 totalbfrp@gmail.com

See the Advertisers Index on Page 70 for the location of our ad.

TouchPoint

Brian Maguire

13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221 brian@touchpoint365.com — www.touchpoint365.com

Trane/American Standard

Brett Massie 2315 185th Avenue East Lake Tapps, WA 98391 (206) 406-3307 Brett.Massie@TraneTechnologies.com

Urban Surfaces

Brandon Cutler 2380 Railroad Street, Building 101 Corona, CA 92878 (951) 223-4645 brandon.c@urbansurfaces.com — www.urbansurfaces.com

USGI — Upland Group

William Estela

2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org

Valet Living

Briana Sellers

100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com

VERO

Richard Philpot

335 Madison Avenue, 4th Floor New York, NY 10017 (703) 850-8730 richard@sayvero.com

Vesync

Chao Wang

1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 danica.chin@vesync.com

WASH Multi Family Laundry Systems

Tracy McMahon

100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625 Coin-operated laundry equipment. See the Advertisers Index on Page 70 for the location of our ad.

Water Heater Man, Inc.

Jim Green

570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Water Heater Warehouse

Chris Flores

1114 East Truslow Avenue Fullerton, CA 92831 (714) 244-8562 chris@whwllc.com/https://thewaterheaterwarehouse.com/ Water Heaters Only Inc.

Yana Carpenter 970 E. Main Street #200 Grass Valley, CA 95945 (800)833-4570 laoffice@waterheatersonly.com — www.waterheatersonly.com

Wesierski & Zurek LLP, Lawyers

Thomas B Cummings Esq. 1 Corporate Park Dr, Fl 2 Irvine, CA 92606 (949) 975-1000 tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint

Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com

WICR Waterproofing & Decking

901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net

Willdan Energy Solutions

Ross English

2401 East Katella Avenue, Suite 300 Anaheim, CA 92806 (844) 387-5463 MFEEP@willdan.com

Yardi Systems Inc.

430 S. Fairview Avenue Goleta, CA 93117-3124 (805) 699-2040 kelly.krier@yardi.com

Ygrene Energy Fund

Emily Ramey

2100 South McDowell Blvd. Petaluma, CA 94954 (415) 261-7578 emily.ramey@ygrene.com

Zebra Construction Inc. Michelle Durey

145 S Fairfax Ave Los Angeles, CA 90036 (310) 890-3989 info@zebraconstruct.com

Zen Ecosystems

Jack McKee

2901 West Coast Highway Suite 353 Newport Beach, CA 92663 (310) 994-6949 jack.mckee@zenecosystems.com

Zumper

49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com

AIR CONDITIONING & HEATING

JM Air Conditioning & Heating 18

APPLIANCES—REPAIRS,

PARTS, RENTALS

Lin-Ed’s Appliance Service & Repair 10

ORCO Apartment Supply 33

R&B Wholesale Distributors, Inc. Back Cover

APPRAISALS /VALUATIONS

ASPHALT SALES & SERVICE

AMS Construction 24

C & C Paving Company, Inc. 66

ATTORNEYS

Block & Associates Inside Back Cover

Brennan Law Firm 65

Pagter and Perry Isaacson 16

BATHROOM RENOVATIONS

Buffalo Maintenance, Inc. 17, 59

OC Professional Maintenance Team 63

South Coast Construction & Repair 55

BLINDS

Apex Window Decor 68

BOILER SYSTEMS

DCM Services 28

CABINETS/REFINISHING

Buffalo Maintenance, Inc. 17, 59

South Coast Construction & Repair 55

CARPENTRY

Buffalo Maintenance, Inc. 17, 59

CARPETS

Carpet Crafts 27

ORCO Apartment Supply 33

R&B Wholesale Distributors, Inc. Back Cover

COIN-OPERATED

CONSTRUCTION

AMS Construction 24

Buffalo Maintenance, Inc. 17, 59

COUNTERTOPS

Buffalo Maintenance, Inc. 17, 59

DECK COATINGS, MAGNESITE REPAIRS, WATERPROOFING

Buffalo Maintenance, Inc. 17, 59

Rash Yambo Decking & Stairs 30

DOORS, WINDOWS

OC Professional Maintenance Team 63

Window King 41

DRAINS

Aarow Drain & Plumbing 54

California Rooter & Plumbing 35

DRAPERIES/BLINDS/WINDOW COVERINGS

Apex Window Decor 62

R&B Wholesale Distributors, Inc. Back Cover

DRYWALL

AMS Construction 24

OC Professional Maintenance Team 63

Sondance Painting 62

EARTHQUAKE RETROFITTING

Optimum Seismic 69

ELECTRICAL

AMS Construction 24

Buffalo Maintenance, Inc. 17, 59

OC Professional Maintenance Team 63

FLOORING, REPAIRS, TILE

Buffalo Maintenance, Inc. 17, 59

Carpet Crafts 27

Floor & Decor 57

HANDYMAN

Buffalo Maintenance, Inc. 17, 59

South Coast Construction & Repair 55

HEATING & AIR CONDITIONING

JM Air Conditioning & Heating 18

Rebel Air 4

INSURANCE

Farmers Insurance —

Theresa Simes Agency 56

INTERNET/WIFI SOLUTIONS

Dish Fiber 72

KITCHEN RENOVATIONS

MTD Kitchen 19

OC Professional Maintenance Team 63

South Coast Construction & Repair 55

LEAK DETECTION

California Rooter & Plumbing 35

LENDING

Alliance Portfolio 61

Bona Fide Mortgage 30

Genesis Bank 47

MAIL BOXES

ORCO Apartment Supply 33

R&B Wholesale Distributors, Inc. Back Cover

MAINTENANCE, REPAIRS, PRODUCTS

Buffalo Maintenance, Inc. 17, 59

OC Professional Maintenance Team 63

PLUMBING, CONTRACTORS SUPPLIES

California Rooter & Plumbing 35

EZ Drain & Plumbing 40

OC Professional Maintenance Team 63

ORCO Apartment Supply 33

Total Rooter & Plumbing 2

PROPERTY MANAGEMENT

JLE Property Management Inc. 43

Orange County Property Management 70

Roberts Management & Investments 64

South Coast Real Estate & Property Mgmt 11

RAIN GUTTERS

Argos Home Systems 16

REAL ESTATE INVESTMENTS

CBRE Insert, Inside Front Cover

Kay Properties and Investments LLC 57

Perch Wealth 31

South Coast Real Estate & Property Mgmt 11

SVN | Vanguard Commercial Real Estate

Advisors — William Webster 29

W. R. Gorman 60

ROOFING

AMS Construction 24

Guardian Roofs Insert, 49

McCarthy Roofing 11

OC Professional Maintenance Team 63

Royal Roofing 23

UTILITY BILLING

Livable 34

Southern California Regional Energy Network 39

LAUNDRY EQUIPMENT

ACE Commerical Laundry Equipment, Inc. 25

National Service 15

COLLECTIONS

Block & Associates Inside Back Cover

CONCRETE MAINTENANCE & REPAIR

AMS Construction 24

Buffalo Maintenance, Inc. 17, 59

C & C Paving Company, Inc. 66

ENVIRONMENTAL SERVICES

American Environmental Specialists 40

EVICTIONS

Block & Associates Inside Back Cover

FENCING & GATES

Buffalo Maintenance, Inc. 17, 59

OC Professional Maintenance Team 63

R&B Wholesale Distributors, Inc. Back Cover

MOLD REMEDIATION

American Environmental Specialists 40

PAINT SALES & SERVICE

AMS Construction 24

OC Professional Maintenance Team 63

Rash Yambo Decking & Stairs 30

Sondance Painting 62

WATER HEATERS

California Rooter & Plumbing 35

ORCO Apartment Supply 51

WINDOWS

AMS Construction 24

OC Professional Maintenance Team 63

Window King 41

Since 1984, our team has been making California buildings safer, performing full-service seismic retrofit engineering, steel fabrication and construction on soft-story apartments, historical structures, non-ductile concrete buildings, steel frame and unreinforced masonry buildings throughout the state of California.

Our business model is built on value engineering: a systematic method of achieving the optimum ratio of functionality, safety and cost effectiveness.

Experts in All Building Types

Soft-story Multifamily

Tilt-up

Unreinforced Masonry

Non-ductile Concrete

Steel Moment Frame

Industry

leader Proven

optimumseismic.com

Full-service Team

In-house Licensed Engineering, Steel Fabrication & Construction

Since 1984, our team has completed more than 3,000 projects

ADVERTISERS’ INDEX

Alphabetical

Aarow Drain & Plumbing 54

ACE Commerical Laundry Equipment, Inc. .......25

Alliance Portfolio 61

American Environmental Specialists 40

AMS Construction 24

Apex Window Decor 62

Argos Home Systems ..................................................16

Block & Associates Inside Back Cover

Bona Fide Mortgage 30

Brennan Law Firm 65

Buffalo Maintenance, Inc. 17, 59

C & C Paving Company, Inc. 66

California Rooter & Plumbing 35

Carpet Crafts 27

CBRE Insert, Inside Front Cover

See page 68 for category listings

DCM Services 28

Dish Fiber ..........................................................................72

EZ Drain & Plumbing 40

Farmers Insurance — Theresa Simes Agency 56

Genesis Bank 47

Guardian Roofs Insert, 49

JLE Property Management Inc. ..............................43

JM Air Conditioning & Heating 18

Kay Properties and Investments LLC 57

Lin-Ed’s Appliance Service & Repair 10

Livable 34

McCarthy Roofing 11

MTD Kitchen 19

National Service 15

OC Professional Maintenance Team 63

Optimum Seismic 69

Orange County Property Management 70

ORCO Apartment Supply 33

Pagter and Perry Isaacson 16

Perch Wealth 31

Rash Yambo Decking & Stairs 30

R&B Wholesale Distributors, Inc. Back Cover

Rebel Air 4

Roberts Management & Investments 64

Royal Roofing 23

Sondance Painting 62

South Coast Construction & Repair 55

South Coast Real Estate & Property Mgmt 21

SVN | Vanguard Commercial Real Estate Advisors — William Webster ............................29

Total Rooter & Plumbing 2

W. R. Gorman 60

WelcomeHomeOC 71

Window King 41

Seize the internet of tomorrow today.

Get award-winning, revenue-generating Wi-Fi designed for your community. Our in-house engineers collaborate with each property to design a highly customized managed Wi-Fi solution with industry-leading technology that will meet the demands of tomorrow. Choose a trusted, future-focused provider today: DISH Fiber.

Contact your local Orange County DISH Fiber expert for a free site survey today.

Contact us for a free site survey today.

“We worked with DISH Fiber to understand the entire flow and it had absolutely no pain points. We’re happy with how smoothly things are going and are already gathering quotes for our next 3 projects.”

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Kate Good Partner, SVP of Multifamily Development Houston, TX