4 - Independence Day
Tuesday, Office clOsed
5 - CRHP Summer #3
4 - Independence Day
Tuesday, Office clOsed
5 - CRHP Summer #3
JULY
Wednesday, 6–9 pm, Online
10 - EV Charging
mOnday, 1–2 pm, Online
11 - Board of Directors Meeting
Tuesday, 6 pm, Online
12 - CRHP Summer #4
Wednesday, 6–9 pm, Online
13 - SB 721 Balcony & Deck Inspection
Thursday, 1–2 pm, aaOc Office, see page 34
15 - Angels vs. Astros Game + AAOC Pre- Game
saTurday, 3–10 pm, gOlden rOad & angels sTadium
17 - Intellirent Screening & Marketing
mOnday, 10–11 pm, Online
17 - Seismic Retrofitting 101
mOnday, 1–2 pm, aaOc Office
18 - Ins and Outs of Eviction Notices
Tuesday, 10–11:30 am, Online, see page 42
19 - CRHP Summer #5
Wednesday, 6–9 pm, Online
25 - X Fund an Alternative to the 1031 Exchange
Tuesday, 10 am, Online, see page 38
26 - CRHP Summer #6
Wednesday, 6–9 pm, Online
AUGUST
1 - PSC 2024 Sponsorship Signups
Tuesday, 8 am, Online
2 - CRHP Summer #7
Wednesday, 6–9 pm, Online
3 - Summer Cruise
Thursday, 5:30–8 pm, neWpOr T harbOr, see page 37
7 - Welcome Home OC
mOnday, 10–11 am, Online
8 - Board of Directors Meeting
Tuesday, 6 pm, Online
9 - CRHP Summer #8
Wednesday, 6–9 pm, Online
14 - Fraud Detection & Protection
mOnday, 10–11 am, Online, see page 13
15 - Navigating Evictions with Confidence
Tuesday, 10–11:30 am, Online, see page 5
16 - CRHP Summer #9
Wednesday, 6–9 pm, Online
23 - CRHP Summer #10
Wednesday, 6–9 pm, Online
30 - CRHP Summer #11
Wednesday, 6–9 pm, Online
31 - Lunchtime Learning
Thursday, 12–1 pm, Online, see page 30
Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.
The Resources You Want — The Representation You Need — Since 1961
525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701
(714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com
n Executive Director – David J. Cordero
n Editor in Chief – David J. Cordero
n Advertising & Media Sales Director – Debbie M. DiBernardo
n Design & Production – Dave Moeller/Graphic Angles
n Printing – Sundance Press
The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher
is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy.
NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News
To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.
BOARD OF DIRECTORS
Officers
n President John Tomlinson
n First Vice President Randy Combs
n Second Vice President Denise Arredondo
n Vice President
Legislative Council Nathan Poth
n Treasurer Laurel Dial
n Secretary Julia Araiza
n Sergeant at Arms Rick Roshan
n Immediate Past President Frank Alvarez
Directors
n Christine Baran n Craig Kirkpatrick
n Alan Dauger n Stefanie Koslosky
n Amy Fylling
Directors Emeriti
n Ronald Berg n Stephen C. Duringer
n Vicki Binford n Jerry L’Ecuyer
n David A. Cossaboom n Nick Lieberman
n Nicholas Dunlap
Last month I had the good fortune to attend an event that revitalized my confidence and appreciation for our elected state legislators.
As many of you know, I have been an active member of the AAOC Legislative Committee, as well as the California Rental Housing Association (and its predecessors), for more than a decade. The majority of my interactions with our state legislators during this time has been in their districts and then in Sacramento during our annual Legislative Day.
So being invited to attend the Orange County Legislative Caucus monthly breakfast meeting with our lobbyist, Ron Kingston, and Rae Beam of California Strategic Advisors was truly an honor and privilege. The caucus is comprised of the state senators and assembly members who represent districts in Orange County, plus we had some of AAOC’s representatives from Riverside County also in attendance. This meeting featured a riveting pre-
sentation to the caucus by Mr. Kingston and Ms. Beam entitled, “Pending High Profile Housing Bills and Key Credit Availability Issues.”
Professionally, the most poignant takeaway from the meeting was seeing how the legislators were united in their dedication and compassion for their constituents. But, on a more personal level, I was equally—if not more so— pleased to see every one of the legislators wholeheartedly engaged, paying their undivided attention to the information being presented.
Not one of them was distracted by their cell phone, staff, other media, or personal matters.
That may sound underwhelming, lest we forget that no fewer than 2,700 bills awaited them back in their offices and committee rooms—all in the various stages of the legislative process.
Nevertheless, they remained intensely focused and asked thought-provoking questions throughout the entirety of our time together.
For this and much more, I would like to take a moment to thank Senators Tom Umberg, Josh Newman, Janet Nguyen, and Catherine Blakespear; and Assembly Members Bill Essayli, Kate Sanchez, Sharon Quirk-Silva, Diane Dixon, Cottie Petrie-Norris, Laurie Davies, and Sabrina Cervantes. Their undivided attention and unwavering support of the residents of Orange and Riverside Counties is noted and deeply appreciated.
This July, while we all enjoy our favorite fair-weather pastimes, please be sure to remain active and engaged in our industry’s political advocacy. The calls and emails to the highly dedicated officials that tirelessly represent you are heard and do in-fact make tangible differences at the highest levels.
Of this, I was recently reminded. Sincerely,
Your eviction case is heading to court. Are you prepared, confident, and ready?
This webinar is designed specifically for landlords who are seeking insight on preparing for court during the eviction process. Gain expert guidance and practical strategies to bolster your confidence and maximize your chances of success.
From assembling crucial documentation to mastering courtroom etiquette, this concise session will equip you with essential knowledge to navigate eviction proceedings with ease. Don’t miss this opportunity to become a prepared and empowered landlord in today’s ever-changing legal landscape. Register now!
Featuring:
Patti Widget Property Management Instructor Widget’s WayDate: Thursday, August 24, 2023
Time: 10 – 11:30 a.m.
Location: Zoom Webinar
Cost: $25 members / $45 non-members
Register at www.AAOC.com
Zoom credentials will be provided upon registration.
Are you ready to be instructed to help the state achieve goals for energy and greenhouse gas (GHG) emissions from the apartment buildings you own or manage?
The legislature is in hyper speed to approve the following bill.
SB 48, as amended, proposes to track all renters’ private information if they reside in a building with five or more dwelling units within the building, and obligate an owner/manager of 16 or more units to report the energy usage of those units to the state Energy Commission.
AAOC is opposed to the measure because:
I. SB 48 unconstitutionally invades upon the privacy of a third-party renter.
SB 48 will conflict with Whalen v. Roe (1977) 429 U.S. 589, which is the primary Supreme Court case concerning constitutional protections for control over information and an individual’s interest in avoiding disclosure of personal matters because there is no requirement for the previous tenant(s) to provide consent.
II. SB 48 uses energy consumption and greenhouse gas emissions to convince the legislature the government should track personal information about renters.
a. While there is value in assessing greenhouse gas emissions based on the growing concerns of cli-
mate change, as SB 48 states, “…[l]arge buildings represent a small share of total buildings, but a much larger share of total energy usage and emissions of greenhouse gases.”
b. A large commercial or industrial building is not used in the same capacity as a large residential building and, therefore, those buildings cannot be tracked in the same manner.
c. A large residential building is equipped with hundreds of dwelling units, yet each unit only takes up a small portion of that building. Each unit’s energy is used differently depending upon the needs of those residents; and most importantly, is that information is private.
III. SB 48 unfairly and unequally treats renters of single-family homes differently than renters of multifamily homes.
a. Any building with five or more active residential utility accounts is subject to the provisions of SB 48.
b. There are approximately 2.8 multi-family units in California, which represents 23% of the State’s multi-family residential units and approximately 9.1 million residents.
c. If 45% of California’s population
rents, and there are 39 million residents, then about 17.5 million Californian’s rent their homes.
d. SB 48 would mandate more than half of California’s renters to involuntarily release private information about their households through “tracking” and “assessing”, while the other half of renters would be protected from releasing their private information.
Another bill that AAOC opposes is SB 567 (Durazo)
SB 567 proposes to unjustifiably and unreasonably punish both renters and property owners if a property owner evicts a renter for No-Fault Just Cause.
Among our reasons to OPPOSE SB 567 are:
I. SB 567 unfairly and adversely evicts renters and prohibits lawful tenancy by those who are not impacted by the need for repair or substantial remodel.
a. SB 567 forces ALL renters from ALL dwelling units to be evicted even if only some dwelling units are affected by repair or substantial remodel, regardless of the number of units on the property.
b. SB 567 does not, “…[e]nsure that renters can stay in their homes.” In fact, forcing prop-
AAOC is your new online source for connecting multifamily industry employers and job seekers in Orange County. Our Multifamily Career Center is designed to exclusively promote industry-specific job openings to current and prospective industry talent.
Employers can post job openings, view resumes, and pre-screen candidates. Job seekers can search job openings, create alerts, post resumes, and apply online
Relevant, industry-specific job postings that will reach desired audiences
Email notifications directly to employers’ and candidates’ inboxes
Easy to use, web-based interface
Competitive job posting rates for AAOC members and non-members
The AAOC Multifamily Career Center features: www.AAOC.com
erty owners to withdraw from the rental market, all the residential units, and unnecessarily evict renters, “… [d]estabilizes their lives, kid’s education, their safety net, and affects the community as a whole.”
c. SB 567 forces property owners to pay exurbanite relocation costs to renters who do not require relocation but are evicted by mandate.
II. SB 567 does not provide provisions for property owners who may suffer from medical emergencies and are physically and/or mentally incapable of occupying as a primary residence for 12 consecutive months, but instead determines these emergencies are a material breach.
a. SB 567 would punish a property owner with punitive legal damages and the required payment of a renter’s attorney’s fees and litigation costs related to said “material breach”.
SB 567 exposes a property owner to legal liability from a renter and the state for the same cause of action relating to said “material breach”; this could force a property owner to pay double the litigation costs.
SB 567 prevents a successor in interest, for an entire decade, from pursuing business opportunities to reintroduce residential rental units to the general public, which conflicts with the legislature’s longstanding goal to increase housing opportunities in California.
SB 567 is a guise to prevent property owners from taking possession of their own property.
Generally, residential rental property title holders include multiple property owners who are natural persons. In most
cases a residential rental property owner, who is a natural person, does not have recorded ownership of at least 51% in the property based on shear math.
b. SB 567 prohibits a property owner, who is a natural person, and has recorded ownership of less than 51% from taking occupancy via “Just Cause”.
c. Additionally, SB 567 also prohibits a property owner’s spouse, domestic partner, child, grandchild, parent, or grandparent from taking occupancy via Just Cause if the natural person property owner has recorded ownership of less than 51%.
V. SB 567 would cause significant delays in repairing or substantial remodeling if a property owner is required to wait until a permit has been issued to provide Notice to renters to relocate.
a. In many instances of repair, intentional damage to a building is required to determine the magnitude of damage that needs to be repaired. Ironically, however, a permit is required to engage in this type of investigation.
b. SB 567 makes conducting repairs almost impossible because it prevents a property owner from relocating a renter in a damaged unit until a permit is issued, while simultaneously preventing a property owner from providing notice to the renter that relocation is necessary in order to complete the repairs.
The two measures are representative samples of bills that we are opposed to this year. Stay tuned.
Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.
Learn about WelcomeHomeOC, a program empowered by Orange County United Way. It’s the easiest way to benefit your business and the community through your rental unit. Whether you own or manage residential rental properties in Orange County, you need to know about this innovative landlord incentive and housing navigation program that gives you access to a ready pool of tenants and guaranteed income.
10 TO 11 AM
EVENT REGISTER AT AAOC.COM/EVENTS
Sign up for this helpful information session to discover all the ways that WelcomeHomeOC can reduce rent losses, provide extra protection and assurances, and quickly fill your vacancies.
“WelcomeHomeOC is the best conceived and most landlord-friendly social assistance program I have seen in three decades of property management. I wish it was everywhere.”
Wohrman, President, FDC Management, Inc.
To reach WelcomeHomeOC, visit our website at WelcomeHomeOC.org or contact us at WelcomeHomeOC@UnitedWayOC.org
–James
There’s nothing quite like a Southern California summer. Granted, the extended June Gloom was a bit much to endure, and all reports show we are headed into a significant El Nino fall. However, we have a brief respite to realize why we live in the greatest area of the country.
Living in Southern California is a definite privilege—yes, we pay a high price for the privilege. However, as we look to the summer, let’s also look at a few of the great celebrations in our communities—and where there are opportunities to share our love of SoCal summers. With a little look we can also see what is being done to provide housing and thereby expand and share these privileges with others.
The city of Orange has a unique tradition—it’s 3rd of July community celebration and fireworks show. Held at Grijalva Park, just a stone’s throw away from Fred Kelley Stadium and El Modena High School, this annual event draws thousands of Orange residents (and others from surrounding cities) to enjoy a great kick off to the Independence Day holiday—with one of the best fireworks displays to boot… and then people make their way over to the adjacent city of Villa Park to buy their own fireworks since they are prohibited in Orange.
Orange also has another unique situation—the opportunity to redevelop The Village at Orange (formerly known as The Orange Mall) on Tustin
and Taft—right off the 55 Freeway. And there are several housing proposals that would bring new units to Orange and really invigorate a part of town that could use some life—desperately.
When you look around us—Main Place
Santa Ana has used this as a strategy to bring new residents, shoppers, and businesses to an older part of town with the new developments along the 5 Freeway. Additionally, at the last city council meeting in June, Buena Park councilmembers approved a proposal to replace the former Sears site at the Buena Park Mall with new housing.
new multifamily development is Brea. And each July 4th the city of Brea hosts it Country Fair in its downtown—with live bands, car show, contests, games, rides, food booths, exhibitors, and arts and crafts. It’s a fun mid-day event that is enjoyable for all ages.
Laguna Beach…
July 5th–September 1st Festival of Arts / July 7th–September 1st Pageant of the Masters
Pretty much all the Laguna’s have been having housing related issues— from the discussions around redevelopment at the former Laguna Hills Mall which caused consternation in the city to Laguna Niguel and Laguna Woods struggling with their Regional
Whatever happens with these projects, we are likely to see new opportunities for people to enjoy this Southern California summer with us.
of
Another city with a mall (and a former Sears site) that is considering
Housing Needs Assessment (RHNA) allocations—but Laguna Beach has had
a number of issues ranging from Accessory Dwelling Units (ADUs) to rent control discussions, to Inclusionary Zoning mandates coupled with ballot box zoning issues.
Mesa that is almost as interesting.
A few years ago, the city of Costa Mesa passed what is called a “Ballot Box Planning” initiative, which effectively meant if you were planning to build anything in the city that was not 100% in alignment with the city’s General Plan, you had to get citywide voter approval for every variance your project would require.
Anyone who has ever developed anything can tell you how rare it is to have every component of your project
meet 100% of the General Plan. Variances are almost expected in projects.
Then, in 2022, city voters approved Measure K which opened the city to more opportunities—however, to date, there haven’t been many applications for new projects. AAOC has spoken with the city to help further identify opportunities and options, as well as to bring forward some ideas, but it highlights two key takeaways:
Watch — continued on page 12
The idyllic Orange County beach town is one that presents some of the greatest reasons why we love Southern California life so much, and also why we can’t give up on the needs of our residents. Pushing away housing and expecting other cities to pick up the slack—or attempting to impose arduous fees on housing as an attempt to dis-incentivize its development – is the exact opposite of what we should be looking to as solutions for our longterm housing needs here in California.
Just a week after the Pageant of the Masters starts in Laguna Beach, Costa Mesa, just a few cities up the coast, celebrates the opening of the quintessential Orange County summer festival — the Orange County Fair. Costa Mesa is the home to our county fairgrounds. And, as a former Orange County Fair Beef Jerky making champion (get jealous), it holds a place near and dear to my heart.
Once you’ve recovered from the revelation that I make the best beef jerky in the county (and I have the awards to prove it), we can take another look at one of the best components of Costa
When cities implement ballot box planning, builders turn away from the city, and getting them back is a significant, uphill effort.
When cities come up with their planning efforts, they need the seek input from stakeholders like you.
planning with it. No doubt they will be able to accommodate the growth necessary, but their approach has been one of deliberate consideration—which takes time. In the meantime, they have been approving projects as they come in... Which fits with how San Clemente is addressing the Ocean Festival gap— by having the Ocean Games—a one day competition on July 15, 2023.
Huntington Beach is pushing back on those mandates.
Rather than addressing whether the city will be successful in fighting back against the state, let’s look at the impact it is having:
• Fewer applications for new projects are being filed.
• Housing costs continue to soar.
San Clemente Ocean Festival
Typically, “The Greatest Show on Surf” is one of the greatest competitions for ocean/ beach-related efforts and it comes at the end of July. Unfortunately, it has been postponed for a few years, with a plan to return in 2024. And they’ve done so to make sure the program—when re-introduced—meets the expectations of the community.
Similarly, San Clemente has been struggling with its growth and how they are
Huntington Beach…
29th–August 6th —U.S. Open of Surfing
Is there anything more fundamental to the Southern California experience than surfing?
• Demands for services, such as public transit, continue to increase
• The public’s view of Huntington Beach’s governance is diminishing greatly.
Let’s also look at another impact…
Well, maybe—California’s predilection to going against the grain.
Huntington Beach has long been the epicenter of both. Before “Toes to the Nose” Corky Carroll was winning championships in the 1960s, Huntington Beach was the resistant beachside town that became the focus of movies, surf culture, and yes, housing.
Have you been to Garden Grove recently? The city is booming with new projects, new developments, and a city manager who is looking for opportunities to bring in new jobs, new housing, and new retail. Long gone are the days of “Garbage Grove” or Register articles about how rundown Garden Grove Blvd. and Trask Avenue look to an outsider—now there are specific plans that make it possible to bring in solutions to our problems here in Southern California.
However, the world has been turned upside down when it comes to housing. California has been under-building housing units for more than 20 years, leaving us millions of housing units in the hole. Rather than addressing the issues that inhibit housing development, however, or looking to new areas to build communities, the state of California has imposed the responsibility on the local government.
Southern California is great. Summer here is unmatched. But how we are managing it and ensuring its long-term viability as a region—is broken. However, we also have the solutions playing out in our communities.
Let’s take a moment.
Plan correctly.
Address the problems.
And be more deliberate in our approach.
Rental fraud continues to pose serious problems for housing providers nationwide. The fraudsters are growing increasingly sophisticated and resourceful, so staying one step ahead of them has never been more important.
Thankfully, the number of fraud detection resources and services for rental housing providers is growing. This webinar will provide you with an opportunity to learn how you can combat fake identifications, false or forged employment and income verification documents, fabricated rental histories, and more.
Presenter:
Snappt is an emerging leader in fraud detection, and they will have a lot of valuable information to share:
• Types of document fraud
• The changing landscape of rental fraud
• The impact of fraud on the rental industry
• Fraud Statistics… with a California focus
• Ways to detect, catch & stop fraud
• Q&A
Date: Monday, August 14, 2023
Time: 10 a.m.
Location: Zoom Webinar
Cost: $15 members
Register at www.AAOC.com
Zoom information to be provided upon registration
Daniel Cooper SnapptI keep hearing about the “spread of rent control” and I know Santa Ana has it. But I recently heard it was beat in Buena Park (as well as Claremont in Los Angeles County) and then I read somewhere that both cities are passing “Just Cause.” I’m a bit confused. Can you tell me the difference between “Rent Control” and “Just Cause”?
While some cities have both “Rent Control” and “Just Cause” rolled up into a single ordinance, (e.g., the City of Los Angeles) the two are very different and govern different activities.
“Rent Control” is an ordinance enacted by a city to limit the amount a landlord may increase rent during a 12 month period. Some cities have both a floor and a maximum increase, such as a minimum of 1.5% and a maximum of 10%. Other cities cap the increase at a specific percentage of the CPI change over the prior 12 month period. For example, a city can limit a rent increase to 75% of the change in CPI. Yes, that
means ¾ of the actual “change” in CPI. So if CPI went up 1%, a landlord could only give an increase of three quarter of that 1%. Rent control ordinances are governed by a law known as CostaHawkins which sets various limits on what the ordinance may control. For example, under Costa Hawkins, a city may not apply rent control limits to buildings issued a certificate of occupancy on or after February 1, 1995.
On the other hand, “Just Cause” is a set or laws governing the reasons for which a landlord may terminate a tenancy. There are typically two categories of permissible terminations, including “at fault” and “no fault” terminations. As you might imagine, “at fault” means the tenant did something wrong, such as failing to pay their rent, allowing an unauthorized occupant to live in the unit, or engaging in some type of nuisance behavior. “No fault” terminations mean the landlord is terminating the tenancy even though the tenant did nothing wrong. For example, a landlord may want to move him or herself, a child, or grandparent into the unit, or they may want to permanently remove the unit from the rental market altogether.
It’s important to understand that while “Rent Control” ordinances may be governed and limited by Costa Hawkins, “Just Cause” ordinances are not. Therefore, you can have a property built in 2022 which may not be subject to rent control due to it being “new construction”, yet still be subject to a city’s “Just Cause” ordinance.
It’s also important to remember that the State of California also has a Rent Control/Just Cause set of laws as well. So even if the city in which your building is located does not have its own Rent Control of Just Cause ordinance, your property may still be subject to California’s Rent Control/Just Cause laws. There
I just got call from one of my residents letting me know her car broke down and it cost her $1,000 to get it back. Said she wanted to let me know so I would understand when she doesn’t have all the rent on the first. She asked if she can pay half on the first, another quarter on the 15th, and the balance on the 22nd. She’s never had any issues before, generally keeps to herself, and seems to take care of the apartment. Wish I had more tenants like her. If she is telling the truth about her car, seems like it might be an isolated situation. I don’t mind working with her, but don’t want to do the wrong thing or create any problems for myself down the road. I’m leaning toward working with her, but I’d like to know your thoughts.
Under normal circumstances, I’d never suggest letting someone pay in payments. In this case, she seems to be a good tenant and the fact that she is reaching out to you proactively about her inability to pay on the first says something good about her. A lot of tenants wouldn’t say anything, and they’d simply hide from you when you came to pick up rent. That being said, there are
several things you can do if you decide to work with her. First, you can let her know you will work with her on the condition that she increases her security deposit, (provided you don’t already have 2 months’ deposit on file). You can also let her know you intend to serve her a 3-day pay or quit for the balance each time she makes a payment, just to “remind her” that she still owes you more. You can also make sure she pays the late fee for the time and inconvenience she is causing you. And finally, make sure she understands this is a “one time exception” that won’t be repeated in the future.
Seems all of my tenants are disabled! Not that I have anything against disabled individuals, but the strangest thing is that they only become disabled after they bring a dog onto the property, and I serve them a 3-day cure covenant notice to remove the dog. Then, as you would guess, I get a note from their doctor telling me I have to pro-
vide them a “reasonable accommodation” and allow the dog to remain in the apartment. I guess I don’t really care much anymore. I just make them sign an animal addendum and I go about my business. What can I do? Unfortunately, one of my neighbors just notified me that the “emotional support” pit bull next door just growled and lunged at her 3 year old daughter. Luckily, it was behind it’s owner’s screen door, so nothing happened, (other than creating a very scared little girl and her mom). Nonetheless, now I’m a bit paranoid about the dog and I’d like to make the tenant obtain liability insurance to keep the dog. Can I do that? If not, what can I do to protect myself?
No, you cannot force a disabled tenant to purchase liability insurance in order to keep a comfort or emotional support animal. However, there is something else you can do. Specifically, you can force the tenant to remove the “specific dog” that growled and lunged at the child. While you would not be directly
responsible for any injuries that result from a dog attack, you could still face liability based on your actual knowledge of a dangerous condition, (the dog) and allowing it to remain on the property. Once you know about the dog’s “dangerous propensity”, you have to take action to remove it from the property. Toward that end, write the tenant a letter explaining that the dog has to leave or you will be forced to terminate the tenancy. While you still have a legal duty to allow the tenant to have an emotional support animal, it doesn’t have to be the one that caused the problem. Since most pets become like family members to their owners, it is likely the owner will end up moving as well, just to keep the animal.
Ever since the “tenant protections” wave rolled around, I’ve found it much more difficult to get tenants to cooperate when it
Legal Q&A — continued on page 18
Dear Maintenance Men:
I own a small apartment building with an average amount of landscaping around the property. I have a garden service that comes each week; they cut and edge and do what they’re supposed to do, I think, although they don’t spend a lot of time at the property. What should I expect from my landscapers or garden service? John
Dear John:
We have a minimum list of items that must be completed at a property. If these items are skipped or ignored, we feel the property will suffer. On a weekly basis, we expect the garden service to provide the following:
1. Cut the grass.
2. Edge the grass.
3. Pull out weeds between the sidewalk cracks, walk around the building, including the alley.
4. Turn over the dirt in all the flowerbeds each week.
5. Pick up any trash around the property.
6. Broom, blow, or hose down the walkways.
7. Turn on the sprinkler lines, check for clogged heads, broken lines, etc.
8. Check that the irrigation timer is set properly.
9. Cut, trim, and thin any shrubs or bushes.
10. Maintain communication with the owner about problems or improvements.
The above list takes time, half an hour minimum at a small property. If your landscape gardener completed the list on a weekly basis, you could very well have the best-looking property on the block! This means higher rents, and if you add color flowers, even higher rents!
Finding a landscape gardener to do above list consistently is not easy. Ask your local apartment association for recommendations or look in your neighborhood or city for a property with outstanding landscaping and ask who the gardener is. Have him give you a quote according to your “list.” Keep in mind, a landscape company or gardener who gives the above service will charge more than a “blow and go” gardener. However, your property will reflect their above average service.
Dear Maintenance Men:
I have an opportunity to buy a small power snake for cleaning out kitchen & bathroom drains. At the rate my tenants block their drains, it should pay for itself in no time. Is this a good idea? Dale
Dear Dale:
We understand that almost any excuse is a good one to buy a power tool, but most bathroom and kitchen drains can be cleared with a three-foot hand snake. The tub or shower will typically have a hair stoppage just past the tub shoe and the bathroom sink will have a toothpaste and hair stoppage in the trap before the wall. The kitchen sink will typically be stopped on the garbage disposal side because of improper usage of the disposal. If both sides of the kitchen sink are blocked, then it may be necessary to use the power snake.
Power snakes can be very dangerous. Most operate with a ¼ to ½ horse motor, which packs quite a punch, especially if your finger or arm gets caught! If you buy this snake, we highly recommend that you get some training on your machine. Power drain cleaning is very much an “art” when done well.
Knowing when you hit the stoppage and when the snake is snagged comes with experience. A broken snake cable in your drain system will be far more expensive than simply calling an experienced plumber when needed. Another thought is most kitchen stoppages are
caused by grease. Your snake will only temporarily clear the stoppage. Getting a company to “Hydro-Jet” your drains every year may help cure your chronic grease stoppages.
Dear Maintenance Men:
How do I get a fiberglass tub clean without scratching the surface? John
Dear John:
The nice thing about fiberglass tubs and showers is that no matter how dirty they get, they are fairly easy to clean up. Be careful not to use any abrasives on the fiberglass, such as scouring pads, steel wool, or gritty cleaning solutions. “Soft Scrub” may be used sparingly on soap scum buildup. “Lime-Away” may be used for hard water mineral deposits but read the directions and look for the fiberglass warning or approval statement. If you have very tough stains, moisten a cloth with clean Acetone solvent or nail polish remover. Do not let the Acetone pool as it may soften the fiberglass material. Acetone and many other cleaners have very strong vapors, so it is important to ventilate the area properly. After all the cleaning is done, the fiberglass surface may be dull. Use a fiberglass conditioner and glossing paste to bring the tub or shower back to its original condition. You can use a product called “Gel Gloss” to bring back the shine.
We need Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men” column, please email your questions to DearMaintenanceMen@gmail.com.
If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com
Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank is the
Immediate Past President of the Apartment Association of Orange County (AAOC) and chairs AAOC’s Education Committee. Frank can be reached at (714) 956-8371 or Frankie@BuffaloMaintenance.com.
Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.
comes to letting me in to provide maintenance or make repairs, even after it was them who complained about a problem in the first place! I usually get some email telling me I can’t come in because they “won’t be there” or something along those lines. I’m dealing with that right now. A woman who complained that the kitchen sink is leaking now refuses to let me in when my maintenance guy can get there, or she tells my guy she can let him in at some date and time in the future, then changes her tune when he gets there. The other day I told her I’m tired of the run around and that I am coming in with the handyman. As you can imagine, that didn’t go over so well. She immediately told me about “the law” and that she “knows her rights” and will call the police if I try to go in! Can she do that? Can she dictate whether and when I get in to make repairs? What do I do?
I wonder whether your tenant got her law degree at YouTube University. The
bottom line is that she is mistaken and you are, in fact, permitted to access the unit. California law provides that residents must allow access to you and your vendors upon service of at least a twenty-four hour notice. Her refusal to let you in is a violation of California law, and very likely a violation of her rental agreement. I suggest that is you don’t take the bull by the horns and politely “educate” her about your rights and her obligations, this will only get worse. Here’s an approach I’ve found that works well for me; serve her a 24 hour notice with three business days in a row listed on it as the days on which you will be entering. Simultaneously, serve a 3-Day Notice To Perform Covenant directing her to comply with California law and the rental agreement by allowing access to you and your handyman in line with the same three days on the 24 hour notice. I imagine you will get a call or email from her right away, threatening you with a lawsuit of some sort. Let her
know that provided he allows access as scheduled, you will rescind the 3-day notice of termination. On the other hand, if she wants to continue being a pain in the rump and refusing access, you will simply file an action for unlawful detainer. I bet you will get access relatively quickly.
This information presented in this article is general in nature and provided to address typical landlord tenant legal issues. Specific facts and circumstances in connection with a particular situation you are experiencing should be discussed with your attorney. Brennan Law Firm has grown to become one the most respected and experienced landlord-tenant firms in the industry over the past 12 years. The firm can be reached at 855.285.2230. Visit www.MBrennanLaw. com for more information.
Insurance carriers track the pulse of California’s earthquake liabilities, just as they monitor trends in fire, flood, hurricanes, and other hazards that cause claims to be filed for property damage, injury or death.
Warnings from seismologists that California is long overdue for a major earthquake has property owners and insurance actuaries concerned. As risks go up, so does the cost for insurance to cover those risks.
There are approximately 15 competitive insurance carriers in California, but when it comes to older buildings, that number dips sharply, particularly for buildings with five or more units under one roof.
“The insurance market is getting squeezed,” noted Matt Fuller, president of Fuller Insurance Company., in an earlier interview. “Carriers are becoming more discriminating than ever these days. They’re looking for upgrades on older buildings, including retrofits. When the upgrades aren’t done, a growing number will either increase premiums, modify coverage or decide not to
AAOC Membership Counselors are on hand to give members general guidance to help with day to day operations of your property?
insure the building at all.”
On the other hand, carriers have also started encouraging or requiring retrofits and upgrades. While these safety improvements might be expected to reduce insurance rates for pre-1978 soft story structures that undergo an earthquake retrofit, they just as likely to simply make the buildings eligible for coverage.
Some apartment owners struggle over whether to purchase earthquake insurance, if they can find it, do a seismic retrofit, or both. Tragically, too many go with a fourth option. They take a do nothing approach, essentially going bare, which puts their property, their assets, income and their tenants at extreme risk.
The California Department of Insurance offers the following guidelines to anyone considering earthquake insurance.
• Is your building located where earthquakes are common?
• Do you own a high-risk structure?
• Can you afford pay your full recovery costs if you do not have earthquake insurance?
Risk of liability for loss of life or limb is another important consideration.
Decades of scientific research have been done on quantifying building performance in extreme events. Credible models of risk have been developed and are used today by insurers o price
BY ALI SAHABIhazard insurance.
Insurance may cover a portion of your earthquake losses, but it does nothing to protect your asset, your income or your tenants. If one them gets injured or killed, you could be liable for millions of dollars in damages for negligence for maintaining a hazardous condition.
Are retrofits more cost-effective?
Apart from the high premiums associated with earthquake insurance, the deductible for most policies is around 20% of the cost to replace the building.
A retrofit, on the other hand, is much cheaper—usually only 0.3% of the replacement cost of the building.
That means retrofits cost considerably less than what an apartment owner would spend on the deductible for his or her earthquake insurance.
Retrofits also add value to a property—much like a new roof or upgraded plumbing.
Tenants appreciate living in structures that have been retrofitted for their safety, giving a property an added edge in a competitive market.
If you own an apartment you suspect may be vulnerable to damage in an earthquake, contact Optimum Seismic for a complimentary evaluation of your building’s structural safety. Being armed with the facts about the risks you face will help you weigh your best options as you make informed decisions about your financial future. Visit optimumseismic.com for more information or call us at 833 978-7664.
Rent control policies have long been a topic of debate, with proponents arguing for tenant protection and affordable housing, while opponents claim rent control has the opposite effect. In California, where the housing crisis is particularly severe, statewide rent control limits rent increases to 5% + CPI, with a max of a 10% annual increase. Let’s put aside the idea that government shouldn’t be usurping business owner’s rights by setting rates and limiting profitability. Most property owners would say that a 10% max increase is very reasonable, especially given that in most years the market has naturally limited housing providers to about 3–5%. However, the combination of inflation on goods and services, and escalating utility bills, has made it increasingly challenging for property owners to maintain profitability, let alone have funds to reinvest in property improvement.
When inflation was between 2–3% per year, a 10% rent cap seemed tolerable. In addition to having to pay my gardeners, contractors, tradesmen, and even material costs 15–40% more than in 2022, I just received a notice from the Sanitary District letting me know that my sanitation bill will be going UP 17%! The increase in utility costs is not isolated but rather indicative of a broader inflationary trend. Rising prices in the energy sector often rever-
On July 25, 2022, the Costa Mesa Sanitary District Board of Directors adopted annual charges for wastewater collection services. Based on the 2022 Wastewater Rate Study, it is necessary to increase the annual service rate by 17% to maintain healthy reserve fund balances and execute necessary capital improvement projects. This rate increase will go into effect on July 1, 2023.
For questions regarding the wastewater rate adjustment, please contact CMSD at (949) 645-8400 or info@cmsdca.gov.
berate throughout the economy, affecting the cost of goods and services across sectors. As utility expenses rise, so do all costs associated with maintaining a property, and let’s not even get started on the skyrocketing cost of property insurance. Although the government is regulating what I can charge, they are not playing by the same rules or absorbing any of the risk.
Rent control laws in California vary by city, with each city council having the ability to set their own regulations. These laws typically limit the amount housing providers can increase rents on existing tenants—sometimes 3% or
lower, and often require just cause for eviction. While these policies aim to provide stability and affordable housing, they usually have unintended consequences for both tenants and property owners. Owners can’t afford to stay in business, so the properties are sold for redevelopment, or left derelict due to lack of funds to reinvest or removed from the rental market—exacerbating the existing housing crisis.
Some cities that have more restrictive rent control laws, such as Santa Ana, have a process where an owner can contest the low rent cap if they can prove that it has a detrimental financial impact on the owner. Given the steep
Inflation — continued on page 24
rise in inflation, it seems that every property owner would have an easy time proving this.
For rental property owners, the combination of rent control, inflation, and rising utility costs can result in a challenging financial landscape. The inability to adjust rental prices to match increasing expenses can lead to diminishing profits or even losses and financial ruin, forcing property owners to sell their apartments when they had intended to keep the investment properties forever and pass them along to their heirs.
While rent control aims to protect tenants from excessive rent increases, it can actually diminish the supply of housing and compel owners to be even more selective about the creditworthi-
ness of rental applicants. As property owners face financial pressures, they have less incentive to invest in property improvements or maintenance, leading to a decline in housing quality. Additionally, limited rental supply due to mom-and-pop owners exiting the market often results in corporate private equity giants purchasing apartments for redevelopment. They have the financial resources to make the kinds of broad sweeping changes that eliminate affordable rental housing altogether. In San Diego, Blackstone recently bought a portfolio of 66 lowrent apartment buildings and tenants who haven’t had their rent increased in years, are nervous about what changes this may bring. I am seeing an increase in the number of owners who want to cash out, now, before the inflation-torent price equation gets even more unbalanced.
Rent control in California has been
a topic of contention, with concerns about its impact on housing provider’s profitability. The combination of inflation and rising utility costs places additional financial strain on a property owner operating under rent control regulations. More fundamentally it’s the government stepping in to take control of a business, without assuming any of the risk, which infringes on everything that the free market stands for. Your vote counts, so vote for candidates who oppose rent control, and exit cities with tough rent control ordinances so that your tax dollars aren’t supporting them.
About the Author
If you’re considering buying, selling, doing a 1031 exchange, or cashing out while prices are high AND deferring taxes, call me at 714.330.9999 or email me at InvestingInTheOC@gmail.com to learn about your options. I’m Mercedes Shaffer, a real estate agent with Coldwell Banker, helping you build wealth one door at a time. DRE 02114448
California voters may soon have to decide whether to enshrine a “right to housing” in the state constitution.
Assembly Constitutional Amendment 10 provides, in its entirety:
“The state hereby recognizes the fundamental human right to adequate housing for everyone in California. It is the shared obligation of state and local jurisdictions to respect, protect, and fulfill this right, on a non-discrimina-
tory and equitable basis, with a view to progressively achieve the full realization of the right, by all appropriate means, including the adoption and amendment of legislative measures, to the maximum of available resources.”
If you’re wondering what this proposed constitutional right would actually accomplish, you’re not alone. Previous “right to housing” proposals have either failed to pass or been vetoed by Governor Newsom for lack of specificity.
BY JON COUPALAt its most superficial level, if the law merely states that everyone should have a roof over their head, there’s little debate over that self-evident proposition. But the real question is whether this somehow creates an enforceable obligation for government to provide housing to all who want it. In other words, would this amendment create a “private right of action,” a question
Right to Housing — continued on page 28
which lawyers frequently confront when interpreting statutes or constitutional amendments.
The short analysis of ACA 10 prepared by the Legislative Counsel merely observes that “the California Constitution [already] enumerates various personal rights, including the right to enjoy and defend life and liberty, acquiring, possessing, and protecting property, and pursuing and obtaining safety, happiness, and privacy.” But is this “right to
housing” the same as the historical rights with which we are so familiar?
More fundamentally, what is a “right?”
Americans are most likely to be familiar with the Bill of Rights, comprised of the first ten amendments to the United States Constitution. Even a cursory reading of these amendments reveals that they are specific prohibitions on governmental power. For example, the First Amendment prohibits Congress from making laws establishing religion or abridging freedom of speech. The Second Amendment pro-
hibits Congress from abridging the right to bear arms, and the Fourth Amendment safeguards citizens’ right to be free from unreasonable government intrusion in their homes through the requirement of a warrant.
Thus, the Bill of Rights reflects the fundamental nature of true rights which are limitations on government.
What is not included in our historical understanding of “rights” are “rights” to goods or services provided by others. For example, progressives like to claim that everyone has a “right” to health care. But this would necessarily entail that some other person either pay for the medical services—through taxes— or be required to provide the service without payment.
Let’s be clear here. By suggesting we should hesitate to declare a “right” to health care or, for that matter, to housing, does not mean that, in a wellordered civil society, we shouldn’t provide an adequate safety net to those less fortunate. California can create the most robust welfare state imaginable— if it hasn’t already—without declaring all the benefit therefrom as “rights.”
The danger in creating a society where everything is a “right” is that it becomes difficult if not impossible to know when to stop.
For guidance, perhaps we should return to First Principles—the rights as understood by the Founders of the Republic. That is, that true “rights,” also known as natural rights, are prohibitions against government interference in our lives so that we may live as freely as possible in our pursuit of happiness.
If rights include those things that can only be paid for by the forced redistribution of wealth by our government, doesn’t that necessarily violate the rights of those whose property is taken?
California needs to tread carefully in declaring rights to public services. Taken to its logical conclusion, we’ll be left with no rights at all.
Unresolved and perpetual conflict among team members in the workplace, as well as with or among residents in the rental community can and will often produce disastrous results. How would you rate yourself when it comes to handling conflicts and contributing to positive professional relationships?
Join us online for a thought-provoking discussion on:
• How to create a healthy work environment.
• How to fix a toxic workplace.
• Does an ideal work environment exist? If so, how do you create and cultivate it?
• Best practices for resolving resident conflicts and issues.
• Q&A
Host: Panelists:
Denise Brandl Senior Sales Executive RENT Sana Shahien Regional Director Afton Properties Jodi Reyes Regional Director Afton PropertiesDate: Thursday, August 31, 2023
Time: 12–1 p.m.
Location: Zoom Webinar
Cost: Free!
Register at www.AAOC.com
Zoom link will be provided upon registration.
NAA Click & Lease is an online leasing tool designed to enhance compliance and accelerate the leasing process. NAA Click & Lease combines legal expertise with easy-to-use technology.
Compliant Documents
Lease forms are automatically updated through an annual review process, and are reviewed for compliance with landlordtenant laws and regulations at the local, state and national levels.
PMS Integration
The multi-user platform integrates with most property management software
Online & Paperless
Web-based software to strea leasing operations with E-sign
Simple Application
A simple, online rental applic keep information in one pla optimizes the application p for prospective residents.
Customizable Lease Package
Add custom documents or language within documents, and configure your lease package to have the documents and information you want in your preferred order
Litigation Defender Insurance
Triggered whenever a resident challenges a provision of the NAA Click & Lease Form. (Contact NAA for Terms and Conditions.)
At the heart of the American dream is the core belief that there is the ability to improve one’s lot, for oneself and one’s children. Acting upon that dream, ordinary citizens saved their pennies and took a leap of faith to invest in what always seemed to be the “sure thing”—property. Owning a rental property could provide a buffer to working income, a nest egg for retirement or a college fund to realize the dream for a child’s future. Becoming a landlord carried with it a sense of self-determination and independence.
The average landlord is someone like your mom, dad, uncle, friend—people trying to make a living and save for the future. There are large investment firms and real estate corporations with vast rental holdings, to be sure. But, according to a report from the Pew Research Center, “72.5% of single-unit rental properties are owned by individuals.” For many, managing rental properties is their business, and like other small business owners, they’re suffering from the crushing effects of the pandemic.
The Coronavirus Aid, Relief, and Economic Security (CARES) Act of March 2020 provided $2 trillion in aid and tax relief benefits, forbearance on federally backed mortgages and foreclosure moratoriums. State and local governments received $150 billion to use toward relief measures. Additionally, a temporary eviction moratorium was
initiated to prevent a swell of evicted citizens into homelessness or compacted living situations. What was supposed to be a 120-day suspension evolved into multiple extensions, which recently ended nationwide.
The $1.9 trillion American Rescue Plan earmarked $25 billion for rental assistance and $5 billion for utilities while extending the eviction moratorium to September 2021. The almost $50 billion collectively for rent relief is to be disbursed by state and local governments, yet only a little more than $3 billion had been distributed as of July 2021.
There has been a disproportionate burden placed upon “mom and pop” property owners in what seems an impossible situation. Unlike those entitled to unemployment or protected by a moratorium, over 10 million individual landlords are still responsible for their property expenses. These costs include taxes, insurance, mortgages, utilities, homeowners’ association fees and maintenance.
It’s likely many don’t have the cash reserves, especially after 18 months of not collecting rent, nor enough equity to qualify for a loan. For some property investors, the only option has been to sell to private equity firms. The alternatives would be foreclosure and bankruptcy, tarnishing their record for any future loan or property acquisitions.
We’ve rallied behind small businesses and understood the gravity of the situation many renters are in. Retail
BY DANIEL BERLIND, CEO, SNAPPTand dining establishments are open to consumers, stadiums are filled with fans, outdoor gatherings exceed earlier restrictions and airlines are filling planes. Individual property owners, however, have been silently struggling to stay afloat and are in need of support to drive forward.
According to the National Apartment Association, the over $46 billion in federal government aid for rent relief, being disbursed at glacial speed, won’t cover the losses. The organization is suing the federal government for an additional $26 billion for direct landlord relief. According to Bob Pinnegar, CEO of the National Apartment Association, “Each passing month further escalates the risk of losing an everincreasing amount of rental housing, ultimately jeopardizing the availability of safe, sustainable and affordable housing for all Americans.”
It’s been suggested that many individual landlords with smaller holdings will likely need to sell their property to cover their losses. A decrease in affordable housing will impact low-income renters, especially those who are Black and Hispanic as they are more likely to rent
The backlog of evictions will likely take a long time to process. Unfortunately, some tenants are not willing to communicate with their landlords or apply for aid, even if the property owners are will-
Struggle — continued on page 36
(We customize to your opening onsite)
MINIBLINDS
(Aluminum or vinyl 1”, 1.5” or 2”)
Faux wood miniblinds 2” (Call for pricing)
We can fix your old rail and purchase vane per piece or set
Gas or Electric: 20” 24” & 30” Brownstove, Hotpoint, Amana, GE & Whirlpool
Dishwasher: 18” or 24”
Hotpoint or Frigidaire
General Wire
Replacement Cables: 3/8”; ½”, 25’, 50’, 75’ or 100’, Regular head, DH or DDH
Walloven: Brown or GE
CLOSETDOORS: VINYL OR MIRRORED
24GA Steel, 1pc top channel & bottom track, 26GA frame molding, cameo white prefinished panel, steel braces are glued to each panel for added strength & rigidity & prevent warpage
VERTICAL MAILBOXES: 3, 4, 5, 6, or 7 doors
Hill Bros & Life Paint Decks (Magnesite & Concrete)
Wall Furnace
Thru-the-Wall A/C: 12k BTU (115V/220V) Frigidaire, Friedrich, Garrison
1) APPLIANCES: stoves, air conditioners, wall furnaces; dishwashers; OTR microwave; wall ovens, cooktops; water heaters, range hoods & appliance parts
Nylon or Polyester 17oz–30oz
Range Hoods:
42”; White, bisque, black, S/S Vented or non-vented
2) FLOORING MATERIALS: carpet, vinyl sheet, vinyl planks, 6-12mil wear layer, 12x12 & 18x18 tile
3) PLUMBING: toilets; kitchen and bathroom faucets; shower valves, repair parts for Mixet, Pfister, MOEN & Delta
4) ELECTRICAL: ceiling fans, indoor & outdoor light fixtures, repair parts
5) LOCKSETS: entry, double or single cyl deadbolts, privacy and passage locks; dummy knobs
6) REPAIR PARTS: for windows, kitchen drawers & cabinets, shower doors, screening materials, exhaust fan motors
7) VARIOUS OTHER NEEDS: garbage disposers, exhaust fan motors, vertical mailboxes, closet doors, medicine cabinets, cutting boards, deck paints, maintenance coating paints, vertical blinds sets & parts; hose bibs and lock, cleaning chemicals Come On Down Check Us Out!
Cabinet Window screen repair parts 11630 Western Avenue, Stanton, CA 90680 (888) 255-6726 • Fax (714) 379-0380
Standard, Bradford White, & Reliance
www.orcoaptsupplies.com/
COOKTOPS: 24”; 30” & 36”
US Bureau of Labor Statistics; uses private sector wages, last month of quarter; not seasonally adjusted
U.S. Census Bureau: Privately owned, new
Source: U.S. Bureau of Labor Statistics; % change using last month of quarter versus same month one year previous
U.S. Bureau of Labor Statistics; reflects last month of quarter
Pulse on the Marketplace is produced and edited exclusively for Apartment News by Nick Lieberman, President, Bona Fide Mortgage and AAOC Board Member. For questions or comments: (949) 651-0999, or nlieberman@cox.net
* For CPI, “Orange County” includes Orange, Los Angeles, and Riverside Counties.
** For Apartment Building Permits, Average Monthy Employee Wages and Unemployment Rate, “Orange County” includes the Los Angeles–Long Beach–Anaheim, CA Metropolitan Statistical Area.
Not much oxygen in the real estate marketplace these days.
As the adjacent chart reveals, a paltry 29 Orange County 5-unit+ properties closed escrow in the first quarter of the year, down sharply from 56 transactions in Q1 2022 and 61 in Q1 2021.
And it’s not just Orange Country. Nationwide, sales of apartment buildings were halved from Q1 2022 (4,396) to Q1 2023 (2,139).
Obviously, the spike in interest rates has deeply impacted. Buyers are holding their noses at the 6–6.5% interest rates currently offered for most five-to-ten year fixed rate multifamily loans; those 3.5% rates we’d come to know and love are long gone now (sigh).
Higher borrowing costs exert downward pressure on property values— you’ll note on the opposite page that the nationwide data for apartments shows GRM’s, price per SF and price per unit all down from a year ago and the average cap rate up (a higher cap rate reflects a falling value for apartment cash flow).
However, steeply elevated interest rates thus far have not translated to price declines on sales of Orange County multifamily property—the cap rate on OC apartments has actually fallen from a year ago. Resistance to lower pricing may be rooted in a conviction among sellers that the county merits premium pricing due to its powerhouse diversified economy that generates robust employment, its high-quality overall
infrastructure, an affluent citizen base and the clincher, consistently exceptional weather.
Within this boggy, price-agreement challenged market, there are nevertheless OC rental housing owners that desire to sell, but for most, they wish to do so only if capital gains taxes can be deferred.
There are multiple ways to accomplish the tax deferral aspect. Most know about the 1031 tax deferred exchange, where one sells an investment property and then transfers proceeds into one or more “upleg” properties identified within 45 days and closed within 180 days from close of the relinquished property.
Discussed below are two alternative tax deferred transfers with special appeal to owners ready to wave goodbye to property management responsibilities.
The first of these is the Delaware Statutory Trust (DST). This involves selling one’s investment property and using the proceeds to exchange into a fractional share of a DST that acquires a large, “institutional” type property (e.g. a 300-unit apartment); this qualifies under section 1031 as a tax deferred exchange as long as timing and all other standard 1031 requirements are met.
Kelly Clyde, a principal in the San Clemente based investment firm South Coast Advisors, which markets DST’s, breaks down benefits as follows: (1) convenience in finding one’s 1031 upleg
investment—there are generally several available DST’s to select from at any given time; (2) regular cash distributions from the underlying property’s cash flow; (3) no management responsibilities; (4) no personal liability on mortgage debt; (5) pass through depreciation to the investor; and (6) when the DST property is eventually sold (typically 4–7 years after original acquisition) the investor’s share of proceeds can be reinvested via another 1031 tax deferred exchange.
According to Clyde, proforma’s on new DST’s generally project annual returns in the 3.5%–4.5% range.
Fundamentally different from 1031 exchanges, a 721 transaction does not involve selling one’s property. Rather, the owner contributes a property to a limited partnership that holds other investment properties contributed by other section 721 exchange investors, all of whom become limited partners with an ownership percentage proportionate to their contributed equity; the equity dollar value is mutually agreed to by the partnership manager and the equity contributor at the outset.
Irvine based Advanced Real Estate (Advanced), a longtime AAOC member with a portfolio of 12,000+ southern California apartment units under management, recently established its “X
Fund” to accommodate such section 721 Exchanges.
Paul Julian, a principal in Advanced, summarized why X Fund is expected to attract a sector of multifamily owners:
(1) elimination of management duties;
(2) quarterly distributions of cash flow —X fund is currently projecting a 4% annual return; (3) capital gains tax deferral; (4) No need to sell property or go through escrow (5) no loan liability —any debt on the contributed property is immediately assumed, replaced or or paid off by Advanced; (6) pass through of depreciation benefits; and (7) Advanced will complete renovations on partnership properties over a two-tothree year period to reposition the entire portfolio for future exchange into “larger and more efficient apartment communities” to optimize limited partner returns.
When interest rates eventually ease, sluggish markets will regain traction. Be patient, it may take time.
ing to work with them. In other cases, evicted tenants may change bank accounts, ignore collections or declare bankruptcy.
As a landlord, however, you can choose to take back some control over your current dilemma. Here are some “take charge” measures for financial assistance and loss remediation you can act upon today:
• If you’re a non-mortgaged property owner, negotiate a short-term delay or altered payment schedule with your local tax agency.
• Apply for rental assistance from the Emergency Rental Assistance Program in your state. You must do this before attempting any eviction action, and you must provide the court with proof that the application was denied or the tenant failed to participate before an eviction summons will be issued.
• Communicate regularly with your
tenants. Offer direct assistance to help them with relief fund applications, negotiate partial payments and payback plans. Foster that personal relationship.
• Remember to follow the law if you choose the eviction process. You cannot lock tenants out, nor turn off utilities, which could lead to criminal charges and fines.
Rental property owners have been at the mercy of a prohibition that could have long-term ramifications for the future of the entire rental market. We need to rally behind them, too.
About the Author:
Daniel Berlind is the Chief Executive Officer and Founder of SNAPPT, a cutting-edge technology company that is disrupting the rental property application process. Prior to founding SNAPPT, Daniel served as the President of Berlind Properties and oversaw the management of their properties from 2011 to 2017. Prior to Berlind Properties, Daniel was a professional baseball player for the Chicago Cubs and Minnesota Twins.
Captain Sponsor
Entertainment Sponsor
Are you a rental property owner who is looking to diversify your portfolio, step away from management responsibilities, or “get out” of ownership altogether?
Enter ADVANCED X FUND 23.
The “X FUND” is a way for property owners to exit their properties, tax free, without the challenges often associated with 1031 tax deferred exchanges. This option allows apartment owners to contribute their property into the fully managed X FUND and instantly become a diversified limited partner in a well-capitalized Southern California apartment consortium. With one simple transaction, owners are relieved of all the demands and liability of apartment ownership. No need to worry about whether you can find an up-leg in the short 45-day time frame, can qualify for financing, can fund the money necessary for closing the sale (including loan and closing costs), or can execute and pay for needed renovations. Learn more about this enticing investment and partnership option for apartment owners like you!
Presenters:
Date: Tuesday, July 25, 2023
Time: 10 a.m.
Location: Zoom Webinar
Cost: FREE!
Wednesdays
September 13–November 29, 2023
8:30 a.m.–12:30 p.m.
This 11-week comprehensive training course is perfect for both new and experienced rental-housing providers. If you are an Apartment Owner, Resident Manager, Regional Property Supervisor, or Operations Team Member, this class is for you!
Our instructors are industry leaders and seasoned professionals who will equip you with the knowledge and tools that will help you grow and thrive.
Course Topics Include:
• Residential Property Management
• Property Marketing Analysis & Strategies
• Property Maintenance
• Leasing Techniques & Renting to Qualified Residents
• Legal Issues Affecting Landlords & Tenants
• Human Resources
• Fair Housing & Government Standards
• Employee Development
• Financial Management & Budgeting
• Liability, Emergency & Crime Management
• Insuring & Protecting Your Community
Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.
Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.
As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including:
Free consultation from our trained membership counselors
– Up-to-date rental and legal forms
– Thorough resident screening services
– Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels
– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more
– Informative monthly membership meetings covering a variety of topics throughout the year
– The rental-housing industry’s premier trade show and conference held on an annual basis
A free subscription to the very magazine you’re holding right now, Apartment News
Securitas Security Services USA
Jacob King 27275 Miraflores
Mission Viejo, CA 92692 (619)559-3020
jacob.king@securitasinc.com
DTS Pacific LLC
Jim Diaz 539 South Indiana Street Anaheim, CA 92805 (877)387-7229
jimdiaz@dtspacific.com
H2O Heating Pros, Inc.
Tim Caufield — timcaufield@h2oheatingpros.com
P.O. Box 91
Menifee, CA 92586
(951)405-0015
email@h2oheatingpros.com
www.h2oheatingpros.com
Entrata
Kristin Teale 4205 Chapel Ridge Road
Lehi, UT 84043
(801)735-6988
kteale@entrata.com
With over 30 plus years in the repiping industry, Repipe Specialists is the only company In California that specializes in multi-family pipe replacement. Our proprietary One Stop Repipe® process is a codified and well-tested system for multi-family projects. With this proprietary process, it is our experience over many years of doing a large volume of repipes that when you have an actual system where we control all aspects of the repipe and repair, and oversee the entire process with quality supervision, we end up with a smooth project and consistently happy owners and tenants.
The point of quality control is one that we address with a multi-faceted approach. First, and probably the highest assurance of quality and timely work is that all our local crews are experienced repiping specialists
with, in most cases, over a decade of experience specializing in residential repiping. Second, all of our jobs have an experienced multi-family supervisor and fulltime onsite project manager overseeing the job. Our One Stop Repipe® process provides experience in large multi-family projects, fast completion, unparalleled unit protection, and on-site supervision. Repipe Specialists offers a free consultation to address any pipe-related issues your property may be having. We look forward to hearing from you and assisting in any way we can.
For more information or to schedule a consultation, contact Dan Johnston, Director of Multi-Family, at Daniel.johnston@repipespecialists.com.
(Please see Supplier Contact Index for contact information)
Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.
Access Control Solutions
A.S. Wise, Inc.
Accounting Services
AllView Real Estate
Clarion Management, Inc.
Accounting Software
Entrata
Yardi Systems Inc.
Answering Service
Anyone Home
Entrata
Rent Dynamics
Apartment Building Inspection
DTS Pacific LLC
Green Home Solutions TrueEnviro
Zebra Construction Inc.
Apartment Market Research Data
ALN Data
Apartment SEO
CBRE Multifamily SoCal – Dan Blackwell & Team
Effortless Ads
The Mogharebi Group
Yardi Systems Inc.
Apartment Rental Publications & Services
apartments.com
Intellirent
Rent.
The Mogharebi Group
Apartment/Student Housing
ARIZE
Colliers International
Kairos Investment Management Company
LaundryUp
RokitNow
The Mogharebi Group
Restoration Services Company
VERO
Vesync
Appliances Sales, Service & Leasing
ACE Commercial Laundry Equipment, Inc.
Expressions Home Gallery
L and D Appliance Corp.
National Service Company
R&B Wholesale Distributors, Inc.
Western State Design, Inc.
Asbestos
BMS CAT of Southern California LLC
FIRST ONSITE Restoration
Restoration Management Company
Asphalt Sales & Service
Oliver Mahon Asphalt
Attorneys
Baker Law Group
Brennan Law Firm
Duringer Law Group, PLC
Fisher & Phillips
The Karlin Law Firm
Kimball, Tirey & St. John LLP
Newmeyer & Dillion, LLP
Schiff & Shelton
Wesierski & Zurek LLP, Lawyers
Bath Restoration or Renovations
Baldwin Construction
Buffalo Maintenance, Inc.
California Bath Restoration
OC Professional Maintenance Team
Surface Experts of South Irvine
TASORO Products
Restoration Services Company
Boiler Systems
DCM Services, Inc
H2O Heating Pros, Inc.
Ironwood Plumbing, Inc.
Spicer Mechanical
Streamline Repipe and Plumbing Inc.
Water Heater Man, Inc.
Western State Design, Inc.
Building Products
Schluter Systems
Buying Group
Optim Real Estate Services Company
OMNIA Partners, Multifamily Housing
Cabinets/Refinishing
Buffalo Maintenance, Inc.
KJ Carpet Wholesale
S M Painting Corp.
Surface Experts of South Irvine
TASORO Products
The Door & Window Company
Carpentry
AMS Construction
Buffalo Maintenance, Inc.
CertaPro Painters of Yorba Linda
Carpet Sales & Service
KJ Carpet Wholesale
R&B Wholesale Distributors, Inc.
Cleaning Service
Bio-One of Orange
Crown Building Services Inc.
Molly Maid of Irvine and Saddleback, and Temecula Valley
Titanium Restoration Services Company
Collections
CollectTech
Duringer Law Group, PLC
David S. Schonfeld, Attorney at Law
Kimball, Tirey & St. John LLP
National Credit Systems
Communications
3CS InfoSystems
Cox Communications
Knock CRM
TouchPoint
Concrete Maintenance & Repair
AMS Construction
Buffalo Maintenance, Inc.
Precision Concrete Cutting
Oliver Mahon Asphalt
Construction
AMS Construction
Angelo Termite and Construction
Aquinas HVAC
Baldwin Construction
Buffalo Maintenance, Inc.
CAMP Construction Services
DTS Pacific LLC
EEEadvisor
Ingersoll Rand
KD Electric Company
OC Professional Maintenance Team
Optimum Seismic, Inc.
RedRock Technologies
Schluter Systems
Specialty AC Heat
TASORO Products
Trane/American Standard
Zebra Construction Inc.
continued from page 49
Consulting
3CS InfoSystems
Colliers International
DTS Pacific LLC
Intersolutions — Property Management Staffing Specialists
Investment Capital Real Estate
Optim Real Estate Services Company
Section 8 Management
Content Restoration
AMS Construction
Green Home Solutions TrueEnviro
Contract Services
CAMP Construction Services
Countertops
Buffalo Maintenance, Inc.
California Bath Restoration
KJ Carpet Wholesale
Surface Experts of South Irvine
TASORO Products
Deck Coatings, Magnesite Repairs, Waterproofing
AMS Construction
EEEadvisor
McCarthy Roofing
WICR Waterproofing & Decking
Digital Management Services
Rent Dynamics
Drain Cleaning
California Rooter & Plumbing
LA Hydro-Jet & Rooter Service, Inc.
Plumb It Right!
Total Rooter & Plumbing
Draperies/Blinds/Window Coverings
Apex Window Décor
R&B Wholesale Distributors, Inc.
Drug & Alcohol Testing
TAG / AMS, Inc.
Dryer Vent & Duct Cleaning
Aquinas HVAC
Crown Building Services Inc.
Dryer Vent Wizard of Chino Hills, Ontario & Corona
Specialty AC Heat
Electric Vehicle Products & Services
A-EV Installs
KD Electric Company
ProPower Electric Co Inc.
REVS (Refuel Electric Vehicle Solutions)
Electrical
A-EV Installs
CCS Facility Services
KD Electric Company
ProPower Electric Co Inc.
Electronic Signature
VERO
Energy Management
Armada Power
Pearlx
Trane/American Standard
Yardi Systems Inc.
Zen Ecosystems
Environmental Consulting & Training
American Environmental Specialists, Inc.
American Environmental Specialists, Inc.
Bio-One of Orange
BMS CAT of Southern California LLC
Green Home Solutions TrueEnviro
Restoration Management Company
Strategic Sanitation Services
Escrow
Genesis Bank
Estate Planning
Exchange Resources, Inc.
Kimball, Tirey & St. John LLP
Fencing & Gates
Buffalo Maintenance, Inc.
Fire Safety
Black Bird Fire Protection, Inc.
Bob Peters Fire Protection
FireAvert, LLC
Fire & Flood Restoration
BluSky Restoration Contractors, LLC
BMS CAT of Southern California LLC
Bob Peters Fire Protection
CCS Facility Services
Commercial Restoration Company
Green Home Solutions TrueEnviro
PRC Restoration
Precision Environmental
Restoration Management Company
Fitness Equipment
Opti-Fit Fitness Solutions
Promaxima Strength & Conditioning
Flooring
KJ Carpet Wholesale
Surface Experts of South Irvine
TASORO Products
Urban Surfaces
Furnaces
Specialty AC Heat
Trane/American Standard
Furniture/Furniture Rental
AFR Furniture Rental
CORT Furniture Rental
Garage Doors
Mesa Artificial Turf/Garage Doors
General Contractor
Angelo Termite and Construction
Baldwin Construction
BluSky Restoration Contractors, LLC
BMS CAT of Southern California LLC
Buffalo Maintenance, Inc.
EmpireWorks Reconstruction and Painting
FIRST ONSITE Restoration
OC Professional Maintenance Team
PRC Restoration
S M Painting Corp.
Western State Design, Inc.
Zebra Construction Inc.
Handyman
Buffalo Maintenance, Inc.
OC Professional Maintenance Team
S M Painting Corp.
Heating & Air Conditioning
Aquinas HVAC
CCS Facility Services
Expressions Home Gallery
Ingersoll Rand
L and D Appliance Corp.
OC Professional Maintenance Team
R&B Wholesale Distributors, Inc.
Spicer Mechanical
Trane/American Standard
Zen Ecosystems
Insurance
AssuredPartners
Brian Berg Insurance Services, Inc.
Deans & Homer, Renter’s Insurance
Dick Wardlow Insurance Brokers
Entrata
Farmer’s Insurance — Theresa Simes Agency
ISU — The Olson Duncan Agency
Navion Insurance Associates, Inc
NFP Property & Casualty
Prendiville Insurance Agency
Rey Insurance Services, Inc.
TheGuarantors
Internet Services
3CS InfoSystems
Apartment SEO
apartments.com
CitySide Networks, LLC
Cox Communications
Dish Fiber
Google Fiber
Rent.
Inspections
Bob Peters Fire Protection
EEEadvisor
Zebra Construction Inc.
Investments
American 1031
Carlyle
CFG Investments, Inc.
Exchange Resources, Inc.
Kay Properties & Investments Company
LordCap Green
Morgan Skendarian Investment Real Estate Group
Janitorial
CCS Facility Services
Strategic Sanitation Services
Kitchen Renovations
Baldwin Construction
Buffalo Maintenance, Inc.
California Bath Restoration
Schluter Systems
Landscapes/Hardscapes
BrightView Landscape Services, Inc.
GQ Landscape Care, Inc.
ManageMowed
Mariposa Landscapes, Inc.
Laundry Equipment & Services
ACE Commercial Laundry Equipment, Inc.
All Valley Washer Service Inc.
L and D Appliance Corp.
Landcare Logic
National Service Company
PWS Laundry / Alliance
R&B Wholesale Distributors, Inc.
WASH Multi Family Laundry Systems
Western State Design, Inc.
Lending Institutions
Alfa Investments & Loans
CBRE Multifamily SoCal – Dan Blackwell & Team
Chase Multifamily Lending
Genesis Bank
Torrey Pines Bank
Lighting
A-EV Installs
KD Electric Company
ProPower Electric Co Inc.
Magnesite Repairs
Buffalo Maintenance, Inc.
Mailboxes
Mailboxes R Us
Maintenance, Repairs, Products
A-EV Installs
Aquinas HVAC
BG Multifamily
Buffalo Maintenance, Inc.
CCS Facility Services
Clarion Management, Inc.
Evolution Building Efficiency
GQ Landscape Care, Inc.
Ingersoll Rand
KD Electric Company
Mariposa Landscapes, Inc.
OC Professional Maintenance Team
ProPower Electric Co Inc.
Specialty AC Heat
Trane/American Standard
WICR Waterproofing & Decking
Clarion Management, Inc.
Effortless Ads
Intellirent
Rent Dynamics
VERO
Zumper
Mold Remediation
American Environmental Specialists, Inc.
Bio-One of Orange
BMS CAT of Southern California LLC
FIRST ONSITE Restoration
Green Home Solutions TrueEnviro
Precision Environmental
Moving & Mobile Storage
PODS For Business
Multi-Family Advisory Services
California Energy-Smart Homes
CheckpointID
DTS Pacific LLC
Exchange Resources, Inc.
Optim Real Estate Services Company
The Mogharebi Group
Odor Removal
FIRST ONSITE Restoration
Strategic Sanitation Services
Outdoor Furniture & Refinishing
Bassett Outdoor Contract
Legacy Customs
Patio Guys
Paint Sales & Service
Behr Paint
CertaPro Painters of Yorba Linda
EmpireWorks Reconstruction and Painting
OC Professional Maintenance Team
R&B Wholesale Distributors, Inc.
S M Painting Corp.
West Coast Drywall & Paint
Parking
Community Boss
Reliant Parking Solutions, LLC
Zebra Construction Inc.
Pest Control
Angelo Termite and Construction
Lloyd Pest Control
Precision Environmental
Western Exterminator Company
Pipe Restoration
Plumb It Right!
Streamline Repipe and Plumbing Inc.
Plumbing, Contractors & Supplies
California Rooter & Plumbing
EZ Drain & Plumbing
Ironwood Plumbing, Inc.
Plumb It Right!
R&B Wholesale Distributors, Inc.
Repipe Specialists, Inc
Schluter Systems
SmartFaucets
Streamline Repipe and Plumbing Inc.
Total Rooter & Plumbing
Water Heater Warehouse
Pool & Spa Service & Repair
Pacific Coast Commercial Pool Service
Power/Pressure Washing
CertaPro Painters of Yorba Linda
Crown Building Services Inc.
Private Security
Defense International Corporation
FPK Security
Private Investigations
FPK Security
Products
TheGuarantors
Property Management
AIM Properties
Allen Properties
AllView Real Estate
API Property Management
Clarion Management, Inc.
Consensys Property Management Company
DM Smithco
Dunlap Property Group
Fairgrove Property Management
Intersolutions — Property Management Staffing Specialists
JLE Property Management
L’Abri Management, Inc.
LoCali Management Group
The Management Works
Optim Real Estate Services Company
Orange County Property Management
Prestige Property Management
ProActive Realty Investments
Reynolds Realty Advisors
Roberts Management & Investments
Satellite Management Company
South Coast Real Estate & Property Management
SVN / Vanguard — Cameron Irons
Property Management Software
ARIZE
Anyone Home Appfolio, Inc.
Community Boss
Entrata
Luminous
Reliant Parking Solutions, LLC
Rent Dynamics
Rentler
RokitNow
Snappt Inc.
VERO
continued from page 51
Property Management Software — Continued
Vesync
Yardi Systems Inc.
Property Management Staffing & Training
Approved Real Estate
BG Multifamily
Multi Team Services
NPM Staffing an InterSolutions Company
Section 8 Management
The Liberty Group
Rain Gutters
Argos Homes Systems
McCarthy Roofing
Real Estate/Investments
Alfa Investments & Loans
AllView Real Estate
Carlyle
CFG Investments, Inc.
CBRE Multifamily SoCal — Dan Blackwell & Team
Colliers International
DM Smithco
Gorman & Associates
Investing in The OC
Investment Capital Real Estate
Kairos Investment Management Company
Kay Properties & Investments Company
Marcus & Millichap
Morgan Skenderian Investment Real Estate Group
Prestige Property Management
ProActive Realty Investments
Realtors Commercial Alliance of Orange County (RCAOC)
Section 8 Management
SVN / Vanguard — Cameron Irons
Real Estate Broker
AllView Real Estate
CBRE Multifamily SoCal — Dan Blackwell & Team
KW Commercial
Morgan Skenderian Investment
Real Estate Group Company
Optim Real Estate Services Company
The Mogharebi Group
Reconstruction
AMS Construction
Baldwin Construction
Commercial Restoration Company
DTS Pacific LLC
EmpireWorks Reconstruction and Painting
Precision Environmental
WICR Waterproofing & Decking
Recycling
Strategic Sanitation Services
Rent Payment System
Section 8 Management
Resident Screening
AllView Real Estate
Intellirent
Rentler
SafeRent Solutions
Snappt Inc.
VERO
Yardi Systems Inc.
Resident Services
Entrata
Roofing
AMS Construction
CAMP Construction Services
Guardian Roofs by Sudduth Construction Inc.
McCarthy Roofing
Royal Roofing.com (RWS&P, Inc.)
Security Services/Patrol Services
ADT Multifamily
ARIZE
California Safety Agency
Defense International Corporation
FPK Security
Securitas Security Services USA
Snappt Inc.
USGI — Upland Group
Vesync
Seismic Retrofitting & Engineering
Optimum Seismic, Inc.
Service and Leasing
Snappt Inc.
TheGuarantors
Solar Thermal
Pearlx
Staffing Service
Approved Real Estate
BG Multifamily
InterLink Multifamily Staffing
Intersolutions — Property Management Staffing Specialists
Surface Restoration
AMS Construction
Surface Experts of South Irvine
Sustainability/Green Energy
California Energy-Smart Homes
Green Home Solutions TrueEnviro
Optima
Pearlx
Zen Ecosystems
Tax Planning
Exchange Resources, Inc.
Telecommunications
CitySide Networks, LLC
Cox Communications
Dish Fiber
Towing
Dedicated Transportation Services
Knight Towing
Professional Towing LLC
TO’ and MO’ Towing
Training
Clarion Management, Inc.
Section 8 Management
Trash Services
Strategic Sanitation Services
Valet Living
Tree Service
David’s Tree Service, Inc.
GQ Landscape Care, Inc.
ManageMowed
Mariposa Landscapes, Inc.
Utilities & Sub Metering
Conservice
Google Fiber
Livable
Southern California Edison-Multi Family Program
Zen Ecosystems
Video Commercials
Intersolutions — Property Management Staffing Specialists
NPM Staffing an InterSolutions Company
Video Surveillance
Assure by Remote Ally
Water Heaters
California Rooter & Plumbing
DCM Services, Inc
H2O Heating Pros, Inc.
R&B Wholesale Distributors, Inc.
Specialty AC Heat
Total Rooter & Plumbing
Water Heater Man, Inc.
Water Heater Warehouse
Water Heaters Only Inc.
Waterproofing
AMS Construction
S M Painting Corp.
Schluter Systems
WICR Waterproofing & Decking
Water Removal
ATI
FIRST ONSITE Restoration
Precision Environmental
Restoration Management Company
Website Development/Online Advertising
Apartment SEO
Windows & Doors
Bear Windows Inc.
Crown Building Services Inc.
Mesa Artificial Turf/Garage Doors
Moore Replacements
The Door & Window Company
(Please see AAOC’s Supplier Directory for Listings of Services)
All Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.
3CS InfoSystems
Chris Counts
23450 Piedras Road
Perris, CA 92570 (951) 990-9721
chris@3cs.net
A.S. Wise, Inc.
Jean Sabga
15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501
jsabga@aswise.net — www.aswise.net
A-EV Installs
Liliana Phillips 8536 Hamilton Avenue Huntington Beach, CA 92646 (562) 519-0252
lily@ev-installs.com
ACE Commercial Laundry Equipment, Inc.
Multi-Housing Division
14404 Hoover Street Westminster, CA 92683 (714) 897-4342
acelaundry@gmail.com — www.acelaundry.com
Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 68 for the location of our ad.
ADT Multifamily
1192 Handy Street Orange, CA 92807 (714) 858-1344
We provide home automation, security systems, keyless door locks & smart thermostats.
AFR Furniture Rental John Spivey 3330 Garfield Avenue Commerce, CA 90040 (323) 400-7508
jspivey@rentfurniture.com — http://www.rentfurniture.com
AIM Properties
Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344
don@aimproperties.net — www.aimproperties.net
Alfa Investments & Loans
Eddie Luna 19 W 3rd St Santa Ana, CA 92701 (714) 981-7177
info@alfalending.com
All Valley Washer Service Inc.
John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100
john@allvalleywasher.com — www.allvalleywasher.com
Supplier Contact Index — continued on page 54
Supplier Contact Index — continued from page 53
Allen Properties
Frank Allen/Paul Allen/Jessica Siderius
1 Orchard Road, Suite #230
Lake Forest, CA 92630 (949) 768-6850
frank@allenproperties.net — www.allenproperties.net
Property Management Services/Investments.
AllView Real Estate
Daniel Gutierrez
1501 Westcliff Drive, Suite 270 Newport Beach, California 92660 (949) 400-4275
info@allviewrealestate.com
ALN Data
Samantha Wallace
2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218
Samantha@alndata.com — www.alndata.com
Apartment data and market research.
American 1031
Adam Bryan 10111 Petit Avenue North Hills, CA 91343 (310) 903-6757
adam@american1031.net
American Environmental Specialists, Inc.
Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333
admin@aeshb.com
Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 68 for the location of our ad.
AMS Construction
1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663
info@amsroofingconstruction.com
See the Advertisers Index on Page 68 for the location of our ad.
Angelo Termite and Construction
Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809
info@angelotermite.com
See the Advertisers Index on Page 68 for the location of our ad.
Anyone Home
Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919
lightson@anyonehome.com
Engagement and automation tools through Contact Center and CRM software.
API Property Management
Margie Tabrizi
1400 Bristol St. N Ste-245-A Newport Beach, CA 92660 (714) 505-5200
margie@apipropertymanagement.com
Apartment SEO
Ronn Ruiz
100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com
Advertising firm specializing in Websites, Search & Social Media Marketing.
apartments.com
Adriana Mamola
3161 Michelson Dr, #1675 Irvine, CA 92612 (951) 522-3001
amamola@costar.com
#1 nationwide provider of information and advertising services.
Apex Window Décor
Deepa Gorajia
1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588
deepag@apexwindowdecor.com — www.apexwindowdecor.com
See the Advertisers Index on Page 68 for the location of our ad. Appfolio, Inc.
55 Castilian Dr Goleta, Ca 93117 (866) 648-1536
mindy.sorenson@appfolio.com
See the Advertisers Index on Page 68 for the location of our ad.
Approved Real Estate
Jim Forde
4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com
Aquinas HVAC
Eric Barnett
7438 Trade Street San Diego, CA 92121 (610) 410-3154 eric.barnett@aquinashvac.com
Argos Homes Systems
Mr. James Van Dyke
11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net
Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 68 for the location of our ad.
ARIZE
Chao Wang
1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050
Chao.Wang@ArizeHub.com
Armada Power
Robert Cooke 230 West Street Columbus, OH 43215-2655 (909) 730-6509 robert.cooke@armadapower.com
Assure by Remote Ally
Eddie Conlon 4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com
AssuredPartners
Kate Shoemaker
2913 S Pullman Street Santa Ana, CA 92705 (949) 417-4047
kate.shoemaker@assuredpartners.com
ATI
3360 La Palma Anaheim, CA 92806 (714) 412-0828
edwina.garcia@atirestoration.com
Baker Law Group
John Baker
7700 Irvine Center Dr., Suite 800 Irvine, CA 92618 (949)450-0444
jbaker@bakerlawgroup.com
Baldwin Construction
Stephanie Harrison
464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292
sharrison@baldwincontrusction.net
Bassett Outdoor Contract
Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102
jlbennett@bassettoutdoorcontract.com
Bear Windows Inc.
George Torres 2501 Strozier Avenue South El Monte, CA 91733
(888) 470-2645
george@bearwindows.com — www.bearwindows.com
Behr Paint
Lori Flores
1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132
lorflores@behrpaint.com — www.behr.com
BG Multifamily
Shannon Valentino 5850 Granite Parkway Plano, TX 75024 (714) 654-9498 svalentino@bgmultifamily.com
Bio-One of Orange
Cory Flores 1439 West Chapman Avenue #159 Orange, CA 92868 (949)306-1733
Cory@Biooneorange.com — www.biooneorange.com
Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com
BluSky Restoration Contractors, LLC
Stefanie Koslosky 1183 Warner Ave Tustin, CA 92780 (657) 575-0933
Stefanie.koslosky@goblusky.com
BMS CAT of Southern California LLC
Michele Schueller 1321 North Blue Gum Street Anaheim, CA 92806 (714) 651-6017 mschueller@bmscat.com
Bob Peters Fire Protection
Laurie Vandebrake 3397 East 19th Street Signal Hill, CA 90755 (562) 424-8486
LaurieV@bobpetersfire.com
Brennan Law Firm
Michael Brennan 67 Live Oak Avenue, Suite 105 Arcadia, CA 91006 (626) 294-0500 mike@mbrennanlaw.com
See the Advertisers Index on Page 68 for the location of our ad. Brian Berg Insurance Services, Inc.
Brian Berg 25950 Acero, #345 Mission Viejo, CA 92691 (949) 243-9393
Brian@bbisinc.com — www.bbisinc.com
Supplier Contact Index — continued on page 56
Gain EXCLUSIVE ACCESS to TAX EFFICIENT 1031 Exchange DST Real Estate Investments
LEARN the In’s and Out’s of 1031 Exchanges and Delaware Statutory Trust DST Investments
MONTHLY Cash Flow Potential via ACH Direct Deposit*
FEATURED
Preferred Return* 10.00%
ACCESS a Diversified 1031 Exchange Portfolio- Multifamily, Industrial, Medical, Net Lease & More*
CLOSE your 1031 Exchange Investments in as Little as 3-5 days
Representative Photo
*Preferred return is not guaranteed and is subject to available cash flow. All offerings shown are Regulation D, Rule 506c offerings. Potential returns and appreciation are never guaranteed and loss of principal is possible. Please speak with your CPA and attorney for tax and legal advice.*The There is a risk Investors may not receive distributions, along with a risk of loss of principal invested. This material does not constitute an offer to sell nor a solicitation of an offer to buy any security. Such offers can be made only by the confidential Private Placement Memorandum (the “Memorandum”). Please read the entire Memorandum paying special attention to the risk section prior investing. IRC Section 1031, IRC Section 1033 and IRC Section 721 are complex tax codes therefore you should consult your tax or legal professional for details regarding your situation. This material is not to be construed as tax or legal advice. There are material risks associated with investing in real estate securities including illiquidity, vacancies, general market conditions and competition, lack of operating history, interest rate risks, general risks of owning/operating commercial and multifamily properties, financing risks, potential adverse tax consequences, general economic risks, development risks and long hold periods. There is a risk of loss of the entire investment principal. Past performance is not a guarantee of future results. Potential cash flow, potential returns and potential appreciation are not guaranteed. Securities offered through FNEX Capital.
Contact Index — continued from page 54
BrightView Landscape Services, Inc.
Kristina Schafer
1960 S Yale St. Santa Ana, CA 92704 (949) 438-8528
Kristina.SChafer@brightview.com
Buffalo Maintenance, Inc.
Frank Alvarez
6861 Stanton Ave., Suite G Buena Park, CA 90621 (714) 956-8371
www.buffalomaintenance.com
See the Advertisers Index on Page 68 for the location of our ad.
California Bath Restoration
Carly Camacho
1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779
ccamacho@calbath.com
Complete kitchen and bath restoration and refinishing company.
California Energy-Smart Homes
Melinda Dinin
10680 White Rock Road #100 Rancho Cordova, CA 95670 (833) 987-3935
caenergysmarthomes@trccompanies.com
California Rooter & Plumbing
Mr. Mark Fowler
1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202
Plumbing and drain cleaning services. See the Advertisers Index on Page 68 for the location of our ad.
California Safety Agency
Darrell Cowan
8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990
dcowan@csapatrol.com — www.csapatrol.com
CAMP Construction Services
Ronni Anthony
15139 South Post Oak Rd. Houston, TX 77053 (713) 413-2267
ranthony@campconstruction.com
Carlyle
Minh Ta
1001 Pennsylvania Avenue Northwest Washington, DC 20004
(202) 729-5180 minh.ta@carlyle.com
CBRE Multifamily SoCal – Dan Blackwell & Team
Daniel Blackwell
3501 Jamboree Road, Suite 100
Newport Beach, CA 92660
(949) 307-8319
dan.blackwell@cbre.com — www.cbre.com/invocmultifamily
Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 68 for the location of our ad.
CCS Facility Services
Julie Randall
3001 Red Hill Avenue Bld 6-220 Costa Mesa, CA 92626
(949) 285-5079
jrandall@ccsbts.com
CertaPro Painters of Yorba Linda
Jeff Cornelius
2941 E Miraloma Avenue, Suite 7 Anaheim, CA 92806 (714) 420-5769
jeffcornelius@certapro.com
CFG Investments, Inc.
Stephen Meyer
17220 Newhope Street Fountain Valley, CA 92708 (714) 557-1430
steve@cfginvestments.com — www.cfginvestments.com
Chase Multifamily Lending
3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl
CheckpointID
Gabe Jones
4100 Midway Road, Suite 1165 Carrolton, TX 75007 (757) 618-3918
emily@checkpointid.com
CitySide Networks, LLC
Mike Gourzis
550 West B Street 4th Floor San Diego, CA 92101 (833) 318-4646 mike.gourzis@citysidefiber.com
Clarion Management, Inc.
101 Pacifica, #260 Irvine, CA 92618 (949)383-4762 bmoody@clarionmgmt.com
CollectTech
Kenneth Stumbo 981 Powell Avenue Southwest Suite 115 Renton, WA 98057 (425) 441-4096 ken@collecttech.com
Colliers International
Pat Swanson
3 Park Plaza, Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com
Commercial Restoration Company
Jeff Mandell
9541 W. Ball Road Anaheim, CA 92804 (858) 922-3219
j.mandell@crcmail.com
Community Boss
Leah Griffiths
2911 1/2 Hewitt Ave Suite 8 Everett, WA 98201 (866) 387-7275 help@communityboss.com — http://communityboss.com
Consensys Property Management Company
Laurel Dial
1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400
laureld@consensyspm.com — www.consensyspm.com
Conservice
Matt Gordon
750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379
communications@conservice.com
CORT Furniture Rental
Karie Talke
2540 Main Street Suite A Irvine, CA 92614 (949) 852-0711
karie.talke@cort.com
Cox Communications
Alicia Gray
27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163
alicia.gray@cox.com
Crown Building Services Inc.
Jason Maslach
548 Malloy Ct. Corona, CA 92878 (714) 694-1007
jason@crownservicesinc.com – www.crownservicesinc.com
David’s Tree Service, Inc.
Jay Olavarria
19051 Gothard Street Huntington Beach, CA 92648 (714) 842-6345
Jay@davidstreeservice.com—info@davidstreeservice.com
DCM Services, Inc
David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103
dcmservices400@gmail.com
See the Advertisers Index on Page 68 for the location of our ad.
Deans & Homer, Renter’s Insurance
Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com
Dedicated Transportation Services
Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com
www.dedicatedtransportationservices.com
Defense International Corporation
Chaz McKinney 130 South Prospect Avenue Tustin, CA 92780 (714) 646-1945 defenseintco@gmail.com
Dick Wardlow Insurance Brokers
Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.
Direct Signs and Designs
(NorCal Direct Marketing Inc. DBA)
Angela Waugh 5151 Golden Foothill Pkwy, #110 El Dorado Hills, CA 95762 (916) 941-8046
angela@directsd.com — directsd.com
Dish Fiber
Eva Wai 4223 Fairgrounds Street Riverside, CA 92501 (951) 201-3544 eva.wai@dish.com
DM Smithco
Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com
Dryer Vent Wizard of Chino Hills, Ontario & Corona Chalae Walker 14525 Verona Place Eastvale, CA 92880 (213) 800-6365
cwalker@dryerventwizard.com
DTS Pacific LLC
Jim Diaz
539 South Indiana Street Anaheim, CA 92805 (877)387-7229
jimdiaz@dtspacific.com
Supplier Contact Index — continued on page 58
continued from page 56
Dunlap Property Group
Paul Dunlap
801 E. Chapman Avenue
Fullerton, CA 92831 (714) 879-0111
pdunlap@dpgre.com — www.dpgre.com
Duringer Law Group, PLC
Mr. Stephen C. Duringer, Esq.
181 S. Old Springs Road, 2nd Floor
Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free
Specializes in landlord/tenant law, debt collection, eviction.
EEEadvisor
Omidreza Ghanadiof
6500 Yucca Street 416 Los Angeles, CA 90028-4972 (805) 334-0037
info@eeeadvisor.com
Effortless Ads
Madeline Nash
209 Cornwall Street Northwest Leesburg, VA 20176 (214) 952-9862
madeline@effortlessads.com
EmpireWorks Reconstruction and Painting
Chet Oshiro
1682 Langley Ave. Irvine, CA 92614 (888) 278-8200
coshiro@empireworks.com — www.empireworks.com
Entrata
Kristin Teale
4205 Chapel Ridge Road Lehi, UT 84043 (801)735-6988
kteale@entrata.com
Exchange Resources, Inc.
Franck Bideau
PO BOX 837 Huntington Beach, CA 92648 (949) 508-9827
Fbideau@Exchangeresources.net — http://exchangeresources.net
Expressions Home Gallery
Sherri Galusha
17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085
srgalusha@morsco.com
Major appliances for apartments.
EZ Drain & Plumbing
Stacie Fluhrer
6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699
ezdrainandplumbing@gmail.com
See the Advertisers Index on Page 68 for the location of our ad. Fairgrove Property Management
Marco Vartanian — mvartanian@fairgrovepm.com 2355 Main Street, Suite 120 Irvine, CA 92614 (714) 541-0288 info@fairgrovepm.com — https://fairgrovepm.com/
Farmer’s Insurance — Theresa Simes Agency
Terri Simes
17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000
tsimes@farmersagent.com — www.farmersagent.com/tsimes
Insurance for apartments, business, auto, home, life, etc.
See the Advertisers Index on Page 68 for the location of our ad.
FireAvert, LLC
Nathan Brown
1655 West Maple Street Mapleton, UT 84664-3131 (801) 692-0306
nathan@fireavert.com
FIRST ONSITE Restoration
Amit Gandhi 1275 North Grove Street Anaheim, CA 92806 (619) 537-9499
amit.gandhi@firstonsite.com — https://firstonsite.com/ Fisher & Phillips 2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424
cbaran@laborlawyers.com
FPK Security
Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800)459-4068
stevef@fpksecurity.com — www.fpksecurity.com
Genesis Bank
Lauren DiBiase 4675 MacArthur Ct Suite 1600 Newport Beach, CA 92660 (949) 273-1226
ldibiase@mygenesisbank.com
Supplier Contact Index — continued on page 60
Google Fiber
Carol Luong
19510 Jamboree Road Google Building FAIR Irvine, CA 92612 (949) 800-1346
luongcarol@google.com
Gorman & Associates
Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998
info@wrgorman.com
See the Advertisers Index on Page 68 for the location of our ad.
GQ Landscape Care, Inc.
Mario Quiroz
4195 Chino Hills Parkway, Suite 202 Chino Hills, CA 91709 (909) 906-6009
mariomquiroz@gqlandscapecare.com
Green Home Solutions TrueEnviro
James Armendariz 20984 Bake Pkwy, Ste 100 Lake Forest, CA 92630 (909) 238-4169 socal@trueenviro.com
Guardian Roofs by Sudduth Construction Inc.
Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619
guardianroofsbookkeeping@gmail.com — www.guardianroofs.com
Roofing systems for residential and commercial property for over 30 years.
See the Advertisers Index on Page 68 for the location of our ad.
H2O Heating Pros, Inc.
Tim Caufield — timcaufield@h2oheatingpros.com
P.O. Box 91 Menifee, CA 92586 (951)405-0015 email@h2oheatingpros.com — www.h2oheatingpros.com
HMWC, CPAs & Business Advisors
David Eisenman
17501 17th St., Suite 100
Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com
HMWC, CPAs & Business Advisors
David Eisenman
17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com
Ingersoll Rand
Jesse Estrada
11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390
jesse.estrada@irco.com
Intellirent
Cassandra Joachim
632 Commercial Street, 5th Floor San Francisco, CA 94111 (415) 849-4400 info@myintellirent.com
InterLink Multifamily Staffing
Lisa Wetzel
17321 Irvine Boulevard
Tustin, CA 92780 (949)400-1678 lisa@interlinkmultifamily.com
Intersolutions — Property Management Staffing Specialists
Laura Aliberti
17762 Manchester Avenue Irvine, CA 92614-6649 (858)367-5998
laliberti@intersolutions.com - www.intersolutions.com
Investing in The OC
Mercedes Shaffer
1200 Newport Center Drive Newport Beach, CA 92660
(714) 330-9999
InvestingInTheOC@gmail.com — http://investingintheoc.com
Investment Capital Real Estate
Ignacio Diaz, Jr. 1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817
id@investmentcapitalre.com — www.investmentcapitalre.com
Specializing in the purchase, sale and 1031 exchange of apartment buildings.
Ironwood Plumbing, Inc.
Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575
carl@ironwoodplumbing.com — www.ironwoodplumbing.com
ISU — The Olson Duncan Agency
Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441
jim@olsonduncan.com — www.olsonduncan.com
Independent insurance brokerage representing commercial building owners and operators.
JLE Property Management
Denise Arredondo
700 West 1st Street, Suite 12 Tustin, CA 92780 (714) 778-0480
www.jle1.com — denise@jle1.com
See the Advertisers Index on Page 68 for the location of our ad.
Kairos Investment Management Company
Jon Needell 30242 Esperanza
Rancho Santa Margarita, CA 92688 (949) 709-8888
jneedell@kimc.com — www.kimc.com
Kay Properties & Investments Company
Patricia Aballe 21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597
info@kpi1031.com
See the Advertisers Index on Page 68 for the location of our ad.
The Karlin Law Firm
Scott Karlin
13522 Newport Avenue, Suite 201 Tustin, CA 92780 (714) 731-3283
Scott@Karlinlaw.com — Mike@Karlinlaw.com
KD Electric Company
Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700
derrick@kdelectric.com — www.kdelectric.com
Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.
Kimball, Tirey & St. John LLP
Deborah Biggs 2040 Main St., Suite 500 Irvine, CA 92614 (800) 564-6611
deborah.biggs@kts-law.com
KJ Carpet Wholesale
Chris Yi PO Box 369 Walnut, CA 91788 (909) 455-0180
AR@kj-carpet.com
Knight Towing
Frank Mora
1001 North Logan Street Santa Ana, CA 92701 (714) 686-5975
sales@knightstotherescue.com
Knock CRM
Amy Marthaller
1455 Northwest Leary Way, 200 Seattle, WA 98107 (714)718-3891
amarthaller@knockcrm.com — https://www.knockcrm.com
KW Commercial Randy Combs
4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263
randycombs@kw.com
See the Advertisers Index on Page 68 for the location of our ad.
L and D Appliance Corp.
Henry Hsu
11969 Telegraph Rd. Santa Fe Springs, CA 90670
(562) 946-1105
henryh@lndappl.com — www.lndappl.com
L’Abri Management, Inc.
8141 E. Second Street, Suite 300 Downey, CA 90241
(714) 826-9972
www.labri-inc.com
Full service property management provider for 16+ units.
LA Hydro-Jet & Rooter Service, Inc.
Dan Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426
dbaldwin@lahydrojet.com
Landcare Logic
Jalin Gerber
1448 N. Glassell Orange, CA 92867 (951) 316-8002
jalin@landcarelogic.com — www.landcarelogic.com
LaundryUp
Howard Lee
1070 N. State College Blvd. Anaheim, CA 92806 (714) 533-7835
hmlee_vp@yahoo.com — www.laundryup.com
Legacy Customs 1477 East Cedar Street Ontario, CA 91761 (909) 923-2558 x120
lily@meadowdecor.com
Livable
Daniel Sharabi PO Box 475852
San Francisco, CA 94147 (877) 789-6027
comesave@livable.com — www.livable.com
See the Advertisers Index on Page 68 for the location of our ad.
Supplier Contact Index — continued on page 62
Supplier Contact Index — continued from page 61
Lloyd Pest Control
David Hinrichs
1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369
david.hinrichs@lloydpest.com
LoCali Management Group
Nathan Poth 6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074
Nathan@livinglocali.com — www.livinglocali.com
Boutique style property management.
LordCap Green
Jessica Collins
14 Wall Street, Ste 1720 New York, NY 10005 (212)400-7142
team@lordcapgreen.com — https://www.lordcapgreen.com
Luminous
Joel Duchesne 2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275
help@luminousresidential.com
Mailboxes R Us
Tony McDaniel 1980 N Glassell Street Orange, CA 92865 (714)779-7779
tony@hillcrestconstruction.com
ManageMowed
Chris Michael 12672 Limonite Ave, Suite 3E #154 Eastvale, CA 92880 (714) 592-0019
Chris.M@ManageMowed.com
Rancho-Ontario@managemowed.com
https://www.managemowed.com/locations/rancho-cucamonga
Marcus & Millichap
Jon Giannola
19800 MacArthur Blvd Ste 150 Irvine, CA 92612 (949) 419-3200
jgiannola@marcusmillichap.com
See the Advertisers Index on Page 68 for the location of our ad. Mariposa Landscapes, Inc.
Larry Rudd
1107 East Walnut Street Santa Ana, CA 92701 (626) 562-0707 larry.rudd@mariposa-ca.com — www.mariposa-ca.com
McCarthy Roofing
Aaron Martin 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330
customerservice@mccarthyroofing.com
See the Advertisers Index on Page 68 for the location of our ad.
Mesa Garage Doors
Meridith Denos
4915 E Hunter Ave Anaheim, CA 92807 (808) 807-7566
mdenos@mesagaragedoors.com — www.mesagaragedoors.com
Molly Maid of Irvine and Saddleback, and Temecula
Valley
Scott Sims
20984 Bake Parkway #102
Lake Forest, CA 92630
(949) 367-8000 x 2 scott.sims@mollymaid.com www.mollymaid.com/irvine-saddleback-valley/
Moore Replacements
Mike Moore
1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505 mike@moorereplacements.com
Morgan Skendarian Investment Real Estate Group 4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800 md@morganskenderian.com
Multi Team Services
Teresa Manzano Mendoza
17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 213-8841 teresa@multiteam.net — www.multiteamservices.com
National Credit Systems
Gordon Marshall
1775 The Exchange SE Suite 300 Marietta, GA 30339 (800) 515-6858
gmarshall@nationalcreditsystems.com
National Service Company
Anel Burgin
845 N Commerce St Orange, CA 92867 (714) 633-1811
ab_national@yahoo.com — www.apartmentlaundry.com
See the Advertisers Index on Page 68 for the location of our ad. Navion Insurance Associates, Inc
Shawntae Stewart
23001 La Palma Avenue, Ste 120 Yorba Linda, CA 92887 (714) 202-4711 sstewart@navionins.com — www.navionins.com
Newmeyer & Dillion, LLP
Rondi Walsh
895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com
NFP Property & Casualty
Eric R. Marrs, CIC, CRM, Vice President
1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 617-2446 eric.r.marrs@nfp.com — www.nfp.com
Commercial, Personal & Health Insurance. NPM Staffing an InterSolutions Company
Laura Aliberti
2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com
OC Professional Maintenance Team
Jennifer Barragan
1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com
See the Advertisers Index on Page 68 for the location of our ad.
Oliver Mahon Asphalt
Michelle Hogge
182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com
OMNIA Partners, Multifamily Housing
Peter Braun
1941 South Grant Street Denver, Colorado 80210 (303)910-7636 peter.braun@omniapartners.com omniapartners.com/multifamilyhousing
Opti-Fit Fitness Solutions
Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350
ekonz@opti-fit.com — www.opti-fit.com
Optim Real Estate Services
Vicki Bishop 620 Newport Center Drive, 11th Floor Newport Beach, CA 92660 (949)200-4610 vbishop@optimres.com
Optimum Seismic, Inc.
Ali Sahabi
5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000
asahabi@optimumseismic.com — www.optimumseismic.com
See the Advertisers Index on Page 68 for the location of our ad.
Orange County Property Management
Eric Reichert 16742 Gothard Street, Suite 117 Huntington Beach, CA 92647 (714) 840-1700 eric@ocmgmt.com — orangecountypropertymanagement.com
See the Advertisers Index on Page 68 for the location of our ad. Pacific Coast Commercial Pool Service
Roger Klump 5282 Acacia Ave Garden Grove, CA 92845 (714) 351-1881 rdklump@gmail.com
Patio Guys
Joanna Solis 2907 Oak St Santa Ana, CA 92707 (800) 310-4897 commercial@patioguys.com
Pearlx
Phillip Forrester 1612 Cambridge Circle Charlottesville, VA 22903 (323) 863-8403 pf@pearlxinfra.com
PK Security, Inc.
Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com
Plumb It Right!
Terry Gepford 2135 North Orange Olive Road Orange, CA 92865 (949) 275-2913 terrylgepford@gmail.com
PODS For Business
Chad Schutt 13284 Eagle Ridge Chino Hills, CA 91709 (310) 270-5127 cschutt@pods.com
PRC Restoration
Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com
Precision Concrete Cutting
Aaron Anderson 650 S Grand Ave #108 Santa Ana, CA 92705 (760)448-0979 aaron@pcctriphazardremoval.com — www.safesidewalks.com
Supplier Contact Index — continued on page 64
NAA’s newest performance management and compliance software allows property management companies to consolidate processes and systems into one place for ease of use, transparency and communication for your teams.
Benefits:
• Mitigate risk across your entire portfolio
• Extend the list of costly equipment
• Achieve consistency and compliance
• Save time and avoid costly violations
• Build accountability and trust through real time visibility
Supplier Contact Index — continued from page 62
Precision Environmental
Mark Taylor
4350 Transport Street, Suite 109
Ventura, CA 93003
(805) 641-9333
mtaylor@precisionenv.com
Prendiville Insurance Agency
Angela Weiss
24661 Del Prado, Suite 3
Dana Point, CA 92629-2805
(949) 487-9696
angela@prendivilleagency.com
Prestige Property Management
Brad Clark
1500 Adams Ave., Suite #201
Costa Mesa, CA 92626
(949) 933-1518
brad@prestige-pm.com — www.prestige-pm.com
Full Service Real Estate.
ProActive Realty Investments
Rita Aguila
1913 E. 17th Street, Suite 217
Santa Ana, CA 92705
(714) 541-3138
rita@proactiveri.com — www.proactiveri.com
Property Management Multifamily & Single Homes, Real Estate Sales.
Professional Towing LLC
Alberto Castellanos
593 North Batavia Street
Orange, CA 92868-1218
(714) 616-0290
dispatch@albertostowing.com
ProPower Electric Co Inc.
Angel Rodriguez
11138 Del Amo Boulevard #382
Lakewood, CA 90715
(562) 569-9864
angel@propowerelectricco.com
Promaxima Strength & Conditioning
Lesley Ward
5310 Ashbrook Drive Houston, TX 77081
(979) 946-6889
lward@promaxima.com — www.promaxima.com
PWS Laundry / Alliance
John Endahl
12020 Garfield Ave South Gate, CA 90280
(323) 721-8832
jendahl@pswlaundry.com — www.pwslaundrywest.com
R&B Wholesale Distributors, Inc.
David Rhodes
2350 S. Milliken Ontario, CA 91761
(909) 230-5400
drhodes@rbdist.com — www.rbdist.com
See the Advertisers Index on Page 68 for the location of our ad.
RedRock Technologies
Jake Tirabassi
15215 Alton Parkway, #200
Irvine, CA 92618
(949)386-0798
jaket@itredrock.com
Reliant Parking Solutions, LLC
Kevin Wexler
PO Box 13004
Carlsbad, CA 92013
(760) 494-0938
info@reliantparking.com
Rent Dynamics
Bryson Jensen
91 East 700 South Logan, UT 84321 (866) 513-7368
marketing@RentDynamics.com — https://rentdynamics.com
Rentler
Barton Strawn
200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009
www.rentler.com/partner/aaoc — membership@rentler.com
Rent.
Laura Lemansky
950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949)943-5177 llemansky@rent.com - www.rent.com
Repipe Specialists, Inc
Daniel Johnston
245 East Olive Ave, 5th Floor Burbank, CA 91502 (703) 801-8269
daniel.johnston@repipespecialists.com
Restoration Management Company
Michelle Lopez
25172 Arctic Ocean Dr., Suite 100 Lake Forest, CA 92630 (949)274-6408 mlopez@rmc.com — www.rmc.com
REVS (Refuel Electric Vehicle Solutions) David Aaronson
3753 Nottingham St Houston, TX 77005 (713) 927-1693 daaronson@refuelevs.com — www.refuelevs.com
See the Advertisers Index on Page 68 for the location of our ad. Rey Insurance Services, Inc.
Mike Rey
27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com
See the Advertisers Index on Page 68 for the location of our ad. Reynolds Realty Advisors
Elizabeth Reynolds 3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772
Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com
Roberts Management & Investments
Ray Roberts
3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588
See the Advertisers Index on Page 68 for the location of our ad. RokitNow
Bhavin Patel
26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com
Text messaging services to help communicate with your customers.
Royal Roofing.com (RWS&P, Inc.)
Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200
steve@royalroofing.com — www.royalroofing.com
Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 68 for the location of our ad.
SafeRent Solutions
Paula Durner
3001 Hackberry Rd, Irving, TX 75063 (419) 367-7615
paula.durner@parkhillholdings.com
We are the leading screening and risk management provider for the multifamily industry.
Satellite Management Company
Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124
pconzelman@satellitemanagement.com
Schiff & Shelton
Laurie Schiff 3700 Campus Drive, Suite 202 Newport Beach, CA 92660 (949) 417-2211 laurie@schiff-shelton.com
Schluter Systems
Mary Yocum 15 Nantucket Lane Aliso Viejo, CA 92656 (714)329-0355 myocum@schluter.com
Section 8 Management
Timothy McDaniel 2008 West Carson Street Torrance, CA 90501 (424) 318-2096 housing@section8management.com
Securitas Security Services USA
Jacob King 27275 Miraflores Mission Viejo, CA 92692 (619)559-3020 jacob.king@securitasinc.com
S M Painting Corp.
Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com
SmartFaucets
Joanna Boey 7545 Irvine Center Drive Irvine, CA 92618 (626) 757-3663 info.smartfaucets@gmail.com
Snappt Inc.
Daniel Cooper 6100 Wilshire Boulevard Los Angeles, CA 90048 (714) 812-2340 dcooper@snappt.com — www.snappt.com
South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962
paul@southcoastrealestatebroker.com
See the Advertisers Index on Page 68 for the location of our ad. Southern California Edison-Multi Family Program
Mary Finn Parker 1515 Walnut Grove Ave Rosemead, CA 91770 (714)307-5274 mary.finn@sce.com — www.sce.com
Specialty AC Heat
Wendell Grant
4650 Arrow Highway Ste C6 Montclair, CA 91763 (909) 982-7999 alexd.specialty@gmail.com
Spicer Mechanical
Chad Hegreberg
1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100
chadh@spicermechanical.com — www.spicermechanical.com
Strategic Sanitation Services
Eric Lenning
25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909
ericl@wasteoptimize.com
Streamline Repipe and Plumbing Inc.
Israel De La Torre 9555 Heiner Street Bellflower, CA 90706 (855) 737-4737
streamlinerepipex@gmail.com
Surface Experts of South Irvine
Heath White
25 Grandbriar
Aliso Viejo, CA 92656 (949) 471-0408
hwhite@surfaceexperts.com
SVN / Vanguard — Cameron Irons
Cameron Irons
120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com
See the Advertisers Index on Page 68 for the location of our ad.
TAG / AMS, Inc.
Rick Denver
10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177
rickdenver@tagams.com
TASORO Products
Annie Bing
14107 Brighton Ave Gardena, CA 90249 (714)925-0598
ab@tasoroproducts.com
The Door & Window Company
Elsa Pizana
1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085
elsa@thedoorandwindow.com
TheGuarantors
Alexandra Nazaire
1 World Trade Center New York, NY 10007 (212) 266-0020
associations@theguarantors.com — success@theguarantors.com
The Liberty Group
Carrie Floyd 11801 Pierce Street, Suite 200 Riverside, CA 92505 (951) 744-0057
carrief@thelibertygroup.com — www.thelibertygroup.com
The Management Works
Chip Robinson
1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063
www.mgtworks.com
We provide apartment property management in Southern California.
The Mogharebi Group
Brett Bayless 28 Crestview Drive Rancho Santa Margarita, CA 92688 (949) 887-2465
Brett.bayless@mogharebi.com
Titanium Restoration Services Company
Victor Martinez
P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875
titaniumrestoration@gmail.com
TO’ and MO’ Towing
Robert Heer
518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879
rchjr@pacbell.net
Towing company with 4 locations in Orange County.
Torrey Pines Bank
Patrick Davern
600 Anton Boulevard Costa Mesa, California 92626 (213)362-5288 pdavern@torreypinesbank.com
Total Rooter & Plumbing
1920 W. Commonwealth #2304 Fullerton, CA 92837 (714) 715-3315
totalbfrp@gmail.com
See the Advertisers Index on Page 68 for the location of our ad. TouchPoint
Brian Maguire
13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221 brian@touchpoint365.com — www.touchpoint365.com
Trane/American Standard
Brett Massie
2315 185th Avenue East Lake Tapps, WA 98391 (206) 406-3307
Brett.Massie@TraneTechnologies.com
Urban Surfaces
Brandon Cutler
2380 Railroad Street, Building 101 Corona, CA 92878 (951) 223-4645 brandon.c@urbansurfaces.com — www.urbansurfaces.com
USGI — Upland Group
William Estela
2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org
Valet Living
Briana Sellers
100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327
briana.sellers@valetliving.com — www.valetliving.com
VERO
Richard Philpot
335 Madison Avenue, 4th Floor New York, NY 10017 (703) 850-8730
richard@sayvero.com
Vesync
Chao Wang
1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050
danica.chin@vesync.com
WASH Multi Family Laundry Systems
Tracy McMahon
100 N. Sepulveda Blvd., 12th Floor
El Segundo, CA 90245 (800) 421-6897 Ext: 1625
Coin-operated laundry equipment. See the Advertisers Index on Page 68 for the location of our ad.
Water Heater Man, Inc.
Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098
tommyg@waterheatermaninc.com
Water Heater/boiler service and installation. Water Heater Warehouse
Chris Flores 1114 East Truslow Avenue Fullerton, CA 92831 (714) 244-8562
chris@whwllc.com — https://thewaterheaterwarehouse.com/ Water Heaters Only Inc.
Yana Carpenter 970 E. Main Street #200 Grass Valley, CA 95945 (800)833-4570
laoffice@waterheatersonly.com — www.waterheatersonly.com
Wesierski & Zurek LLP, Lawyers
Thomas B Cummings Esq. 1 Corporate Park Dr, Fl 2 Irvine, CA 92606 (949) 975-1000
tcummings@wzllp.com — www.wzllp.com
Defense of Landlord/Tenant, Premises Liability and Employment Matters. West Coast Drywall & Paint
Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592
aaron.fernandez@wcdp.com
Western State Design, Inc.
Sheri Tam 2331 Tripaldi Way Hayward, CA 94545-5022 (510)931-7099
stam@westernstatedesign.com
WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427
sean@wicr.net
Yardi Systems Inc. 430 S. Fairview Avenue Goleta, CA 93117-3124 (805) 699-2040
kelly.krier@yardi.com
Ygrene Energy Fund
Emily Ramey 2100 South McDowell Blvd. Petaluma, CA 94954 (415) 261-7578
emily.ramey@ygrene.com
Zebra Construction Inc.
Michelle Durey 145 S Fairfax Ave Los Angeles, CA 90036 (310) 890-3989
info@zebraconstruct.com
Zen Ecosystems
Jack McKee
2901 West Coast Highway Suite 353 Newport Beach, CA 92663 (310) 994-6949
jack.mckee@zenecosystems.com
Zumper
49 Geary St. San Francisco, CA 94108 714) 262-4213
darcy@zumper.com
See page 68 for alphabetical listings
Since 1984, our team has been making California buildings safer, performing full-service seismic retrofit engineering, steel fabrication and construction on soft-story apartments, historical structures, non-ductile concrete buildings, steel frame and unreinforced masonry buildings throughout the state of California.
Our business model is built on value engineering: a systematic method of achieving the optimum ratio of functionality, safety and cost effectiveness.
We believe that superior customer service is the foundation of any business, and we customize every project to suit the individual needs of our clients.
Experts in All Building Types
Soft-story Multifamily
Tilt-up
Unreinforced Masonry
Non-ductile Concrete
Steel Moment Frame
In-house Licensed Engineering, Steel Fabrication & Construction
Since 1984, our team has completed more than 3,000 projects