COMMUNITY INFORMATION EDUCATION
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Health and wellbeing F
For all serious accidents and emergencies, freephone 111 Need to talk? Need to talk? Free call or text 1737 any time for support from a trained counsellor (service set up by National Telehealth Service). Whanganui Hospital The Whanganui District Health Board oversees all healthcare within our district, including maternity, mental health and addiction services, medical and surgical wards and emergency care. For patient or general enquiries, call 06 348 1234. General Practitioner (GP) For day-to-day healthcare, it is recommended you register with a GP. Most practices are currently at capacity, but some are enrolling people new to Whanganui and those with no existing local GP. Visit www.wdhb.org. nz and click on the ‘Your Health’ tab for contact information on General Practices and Midwives. After-hours Accident and Medical Care The Whanganui Accident & Medical (WAM) clinic is located in the Whanganui Hospital next to the Emergency Department and focuses on assessment and treatment of accidents and injuries, as well as providing afterhours general medical care. Open seven days, 8.00am to 9.00pm, including public holidays. No appointment is necessary. COVID-19 Testing A Community Based Assessment Centre (CBAC), is situated on the Whanganui Hospital campus in Heads Road. The CBAC is currently operating Monday to Friday from 8.00am to 3.00pm, and weekends from 8.00am to 12.00pm, with flexibility for surges.
COVID-19 Healthline 0800 358 5453 This free phone service is supporting people with information and advice about COVID-19, 24 hours a day, 7 days a week. Healthline 0800 611 116 This freephone health information service is for all the family. The service is staffed by registered nurses who will assess your general health needs and give you information and advice to help you decide on the best level of care, 24 hours a day, 7 days a week. Mental Health For support with mental health you can ask your doctor to refer you to a specialist service or if you or someone else is at risk of injury, call freephone 111. If you need someone to talk to, Lifeline is a free 24-hour support line: 0800 543 354 or www.lifeline.org.nz Dental Care There is a range of dentists in Whanganui providing treatment at your own expense. Children are entitled to free basic oral health services from birth until their 18th birthday. The Whanganui Hospital also provides a range of outpatient and inpatient oral health services on referral from a medical or dental practitioner. Visit www.wdhb. org.nz for further information on these dental services. Pharmacists Can recognise minor ailments and help choose medicines and healthcare products to treat these ailments. Visit www.wdhb.org.nz for a list of pharmacies and their contact details. Belverdale Hospital A privately owned surgical hospital that accepts medical insurance or privately paying patients.
Family harm is against the law in New Zealand. It covers physical, sexual or physiological abuse as well as threats and damage to property. Police take family violence seriously. If you are worried for your own or someone else’s safety call 0800 456 450 or visit: www. areyouok.org.nz If it is an emergency, call 111. There are a number of Whanganui and national helplines available, including: SHINE – 0508 744 633 Safe to talk – 0800 044 334 Hey Bro He Waka Tapu – 0800 439 276 Other Whanganui agencies: Women’s Refuge – 06 344 2204 Family Works – 06 345 6681 Te Oranganui Whanau and Community Services – 06 349 0007 Jigsaw – 06 345 1636 Oranga Tamariki – 0508 326 459 Whanganui Safe and Free – 06 343 3416 Tupoho Iwi and Community Social Services Trust – 06 345 2042
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