UX & User Journeys

Page 4

KNOW THE STATS BY

2025

Customer Experience will overtake price and product as the key brand differentiator.

60%

Of Consumers feel more positive about a brand after consuming content from it.

77%

Of mobile searches happen at home or work, even when there’s a PC nearby and available.

73%

Of users say video content persuades them to buy a product or service.

61%

Of users said that if they didn’t find what they were looking for right away on a site, they would quickly move on.

4


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.