AMA Patron Profile Burns Pest Elimination 2002 N Forbes Suite 180, Tucson, AZ 85745
By Peter Madrid
When Burns Pest Elimination opened its Tucson office in 1996, it wasted no time in becoming a member of the Arizona Multihousing Association. Account Executive Matt Taylor said the vast opportunities AMA offers its members “immensely aided our growth as a company and also allowed us to share our professional knowledge/education with current and potential customers. “Everything from assisting on committees, the many choices of events throughout any given year and the ability to build trusting relationships with individuals and partnerships between our businesses,” Taylor said. Building those trusting relationships was even more important in 2020 as the COVID-19 pandemic devasted the economy. “Not unlike most service companies, it was and still is a true test of our resiliency and the ability to act quickly if any of our employees, their family members and our clients became sick or even had a scare of contracting the virus,” Taylor said. “It has caused us to be
Matt Taylor Account Executive (520) 954-3667 mtaylor@burnspestelimination.com
on our toes with contingency plans on a daily basis not knowing what information we would be receiving each and every morning. To turn this around and look at it from how it will benefit us, it will make us much more efficient and agile once the pandemic is over.” How has the Tucson office weathered the storm? “Being that we are a pest control operator, we were already inad-
Having a true partnership with the industry, our clients, our vendor partners and the staff at the AMA has supported our growth each and every year.” – Matt Taylor
vertently prepared given the need for using personal protective equipment on every service we provide,” Taylor said. “We just needed to expand the use of PPE from the moment we step out of our vehicles to ensure the safety of our customers, employees and family members.” Industry groups are vital to the success of any business. How has Burns leveraged its standing in the Arizona multifamily community through its AMA membership? –Continued on next page
Apartment News | March/April 2021
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