Christy Ho: Healthcare System Proposal

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Open channels and marketing localisation tactics

> GUERRILLA RESEARCH: going on LIHKG (local version of Reddit) to analyse public opinions > SURVEYS: analysing previously conducted surveys to look at cultural and consumer behaviour

RESEARCH TOOLS

MARKETING STRATEGY 📭

106

> DIGITAL SAFARI: Desk research and looking at secondary sources online

Content marketing Using various social media channels most popular in Hong Kong, news of eHealth’s redesign can be spread quite quickly. Similar to interactive learning, giving the opportunity for people to start a discourse around health is important, in order to receive feedback and a clear view of public opinion. Platforms like LIHKG (online forum website) and even on radio or TV talk shows can be a great tool for leveraging active discussions.

Audience activities By identifying some key Hong Kong cultural and behavioural factors, marketing can be done in a more strategised way. The lifestyle of my target audience can be summarised by favourite activities (enjoying nature on the weekend), work life balance (hustle culture) and socialisation tendencies (mostly within individual communities).


Turn static files into dynamic content formats.

Create a flipbook

Articles inside

Future development

2min
pages 112-113

End of sprint feedback

8min
pages 114-119

Service viability testing

0
pages 110-111

Advertising channels

0
page 107

Marketing strategy

0
page 106

Wireframes

2min
pages 102-103

Design process

0
page 101

Visual identity

1min
pages 94-95

Service definition canvas

0
page 85

eHealth app

1min
pages 86-87

Service initiative prototype

1min
pages 78-79

Value proposition

0
page 80

End of sprint feedback

1min
pages 76-77

Extreme user testing

0
page 73

Education

1min
pages 68-69

Competitor benchmarking

3min
pages 60-61

Goal tracking

1min
pages 66-67

New queue experience

1min
pages 64-65

Cultural benchmarking

1min
pages 56-57

Innovation model

1min
page 55

End of sprint feedback

1min
pages 52-53

User cognitive walkthrough

2min
pages 46-47

Concept modelling

0
pages 40-41

Journey map

1min
pages 32-33

Empathy interviews

2min
pages 26-27

Empathy maps

0
pages 30-31

Patient-centred design

1min
pages 22-23

Storytelling interviews

2min
pages 24-25

Hong Kong healthcare

1min
page 18

Knowledge scoping

0
page 11

How it all began

1min
page 7

Empathy tools

0
page 12

Exploring gamification

2min
pages 8-9

End of sprint feedback

1min
pages 16-17

Research plan

1min
page 15

Cultural canvas

0
page 13

Themes clustering

0
page 10
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.