Christy Ho: Healthcare System Proposal

Page 52

52

END OF SPRINT FEEDBACK 🌙

I was lucky enough to have invited two Year 1’s I met during the hackathon onboard my project. Laura and Maleela assisted me in the core ideation stages, and always had fun and creative ideas to put on the table. I was able to facilitate engaging co-creation workshops because they were equally as enthusiastic about this project as I were. Running through the key phases of design thinking with them was also affirming my own learning from the last few years. Being a facilitator, project manager and a ‘little bit of everything’ alike, I had a lot of accountability and ownership to balance in this project. It was definitely not easily, but I only found myself being more and more passionate about everything I was working on, which incentivised me to continue pursuing progress. I found that I really put both my head and heart into something when I believe in its values.

WHAT I DID WELL >

NEXT STEPS >

✓ Diverged my project scope

❏ Journey maps, service blueprints

✓ Fulfilled ideation, prototyped and even testing phases

❏ More desk research

✓ Went above and beyond to achieve this stage of my project

❏ Think deeper into the design impact I want to make

✓ Thought outside the box in my ideation

❏ Service prototypes

PERSONAL REFLECTION

The Design Thinking sprint was definitely an enriching experience that propelled my project progress so far. I optimised use of all the school resources, the readings being most helpful — and this engagement allowed me to gather a new perspective of ‘design thinking’ in a way that was beyond practice and mindset. Although I’d completed a handful of design thinking projects in the past, being able to apply this into my own project on my own was truly a challenge.


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Future development

2min
pages 112-113

End of sprint feedback

8min
pages 114-119

Service viability testing

0
pages 110-111

Advertising channels

0
page 107

Marketing strategy

0
page 106

Wireframes

2min
pages 102-103

Design process

0
page 101

Visual identity

1min
pages 94-95

Service definition canvas

0
page 85

eHealth app

1min
pages 86-87

Service initiative prototype

1min
pages 78-79

Value proposition

0
page 80

End of sprint feedback

1min
pages 76-77

Extreme user testing

0
page 73

Education

1min
pages 68-69

Competitor benchmarking

3min
pages 60-61

Goal tracking

1min
pages 66-67

New queue experience

1min
pages 64-65

Cultural benchmarking

1min
pages 56-57

Innovation model

1min
page 55

End of sprint feedback

1min
pages 52-53

User cognitive walkthrough

2min
pages 46-47

Concept modelling

0
pages 40-41

Journey map

1min
pages 32-33

Empathy interviews

2min
pages 26-27

Empathy maps

0
pages 30-31

Patient-centred design

1min
pages 22-23

Storytelling interviews

2min
pages 24-25

Hong Kong healthcare

1min
page 18

Knowledge scoping

0
page 11

How it all began

1min
page 7

Empathy tools

0
page 12

Exploring gamification

2min
pages 8-9

End of sprint feedback

1min
pages 16-17

Research plan

1min
page 15

Cultural canvas

0
page 13

Themes clustering

0
page 10
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