Bodyshop December 2011

December 2011 www.bodyshopbiz.com

Plus: 2011 Industry Outlook

Bodyshop CANADA’S MAGAZINE FOR COLLISION REPAIR PROFESSIONALS SINCE 1970

SEMA Highlights CCIF Report

Good

Clean Gun Technical advice on cleaning waterborne paint guns

CANADA POST CANADIAN PUBLICATIONS MAIL AGREEMENT #40069240

DEC BODYSHOP COVER 2011.indd 1

08/12/11 10:28 AM

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AUTOMOTIVE

FINISHES

30/11/11 2:41 PM

Bodyshop CANADA’S MAGAZINE FOR COLLISION REPAIR PROFESSIONALS SINCE 1970

contents

December 2011 l Volume 41, Issue 6

Features 10

Labour Lull

14

Hot Wheels

15

Survival of the Progressive

17

2011 Autobody Directory

CCIF fall meeting explores the lack of new talent in the industry and how to attract and retain a new generation

Highlights from the 2011 SEMA show

We asked industry professionals how bodyshops fared in 2011

Your one-stop resource for products and services in the collision repair industry

6

10

Cover Story

12

Coming Clean on Spray Guns Get the scoop on new formulas and spray gun maintenance

14

In Every Issue 4

Viewpoint

29

Advertisers Index

6

News

29

Internet Directory

28

Products

30

From the Publisher

visit us at bodyshopbiz.com In the next issue: OE Innovation in Metal Developments; Paintless Dent Repair; Insurers and the Bodyshop. www.bodyshopbiz.com l December 2011 l Bodyshop 3

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Bodyshop CANADA’S MAGAZINE FOR COLLISION REPAIR PROFESSIONALS SINCE 1970

viewpoint

Season’s Greetings As the newly appointed managing editor of Bodyshop Magazine, I would like to start off by saying that it’s an honour to join this inspiring and innovative industry with such a well-established publication.

Although I am new to Bodyshop, the autobody industry has always been a part of my life. My grandfather was a licensed autobody man for most of his life, and my father has been in the trade for more than 40 years. I also have an uncle who is currently the coordinator of the Auto Collision Repairer program at Fanshawe College in London, Ont. Needless to say, I grew up with a bodyshop nearby, the issues that go along with owning such a business, and an interesting assortment of family cars.

(Actually, my first car was a 1978 Dodge Aspen—painted a cherry red metallic with baby moon hubcaps—but I digress.)

During a decade-long career as a business editor and journalist, I’ve provided comprehensive coverage on manufacturing, engineering, and automotive topics.

I bring this experience to you, and my commitment to provide you with the most compelling and relevant content for your businesses.

There will be something useful and helpful in each article, and we’ll keep you up to date on new regulations, processes, technologies, and best practices.

I’ve had a very exciting start! As my colleagues note, it was a baptism by fire—my first week was spent at the APEX and SEMA shows in Las Vegas (see page 14), where I had the opportunity to meet many industry professionals and association members.

I was astounded by how much the industry has changed and continues to change, and all the amazing technologies and tools. By the way, when did painters become rock stars?

For this reason, I have to say I’m surprised that one of the major issues in the industry is attracting young workers. Check out the CCIF Report on page 10 to find out what industry members are doing to attract more young talent.

Also within these pages you will find our Annual Autobody Directory, new technology and processes for cleaning paint guns (page 12), and a 2011 outlook on how bodyshops across the country fared over the past year (page 15).

With a new year upon us, get ready for more exciting issues. February is now our Metal Issue, featuring innovations in OE metals and how they will affect the aftermarket industry, as well as a spotlight on a southern Ontario metal fabricator.

I would also like to start a new section that gives each of you a voice in our editorial. We would like to publish challenges you’ve encountered—such as taking a bumper off a car before you can change a headlight—and how you figured it out.

Your ideas and insights are what makes this magazine unique, and I invite all of you to contact me, either by phone or email.

B Noelle Stapinsky nstapinsky@bodyshopbiz.com

PUBLISHER Andrew Ross 416-510-6763 aross@bodyshopbiz.com MANAGING EDITOR Noelle Stapinsky 416-510-6839 nstapinsky@bodyshopbiz.com CONTRIBUTING EDITOR Martha Uniacke Breen SALES MANAGER Jay Armstrong 416-510-6745 jarmstrong@bodyshopbiz.com PRODUCTION MANAGER Steven Hofmann 416-510-6757 shofmann@bizinfogroup.ca ART DIRECTOR Choo Hwee Kuan PRINT MANAGER Phyllis Wright CIRCULATION MANAGER Selina Rahaman 416-442-5600 ext.3528 CUSTOMER SERVICE Roshni Thava 416-442-5600 ext 3555 VICE-PRESIDENT Alex Papanou PRESIDENT Bruce Creighton

BODYSHOP is published by BIG Magazines LP, a div. of Glacier BIG Holdings Company Ltd. 80 Valleybrook Drive, Toronto, ON M3B 2S9 Phone 416-442-5600 Fax 416-510-5140 Subscription rates: Canada – $39.95 (add applicable taxes) per year, $62.95 (add applicable taxes) for 2 years, single copy $7.00. USA and all other foreign – US$61.95 per year. U.S. single copy US$10.00.

All rights reserved. Printed in Canada. The contents of this publication may not be reproduced or transmitted in any form, either in part or full, including photocopying and recording, without the written consent of the copyright owner. Nor may any part of this publication be stored in a retrieval system of any nature without prior written consent.

US Office of Publication: 2424 Niagara Falls Blvd, Niagara Falls, NY 14304-1118. Periodicals postage paid at Niagara Falls, NY. US Postmaster: send address changes to Bodyshop PO Box 1118, Niagara Falls, NY 14304-1118.

From time to time we make our subscription list available to select companies and organizations whose product or service may interest you. If you do not wish your contact information to be made available, please contact us via one of the following methods: Tel: 1-800-268-7742 Fax: 416-442-2191 E-Mail: privacyofficer@bizinfogroup.ca Mail to: Privacy Officer, Business Information Group, 80 Valleybrook Drive, Toronto, ON M3B 2S9 ISSN 0045-2319 Online 1923-354X Canada Post Canadian Publications Mail Sales Product Agreement No. 40069240 Return postage guaranteed. Send change of address notices, undeliverable copies and subscription orders to: Circulation Dept. — Bodyshop Magazine, 80 Valleybrook Drive, Toronto, ON M3B 2S9 We acknowledge the financial support of the Government of Canada through the Canada Periodical Fund (CPF) for our publishing activities.

Member of Member of Inc. Inc.

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Association of Association of Business Publishers Business 205 East 42ndPublishers Street East 42nd Street New205 York, NY 10017 New York, NY 10017

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01/12/11 5:17 PM

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02/12/11 8:00 AM

news

CARSTAR’s New HQ and High Tech Facility

C

anada’s fastest growing network of auto repair centres, CARSTAR Automotive Canada Inc., recently opened a new 16,000-sq.-ft., three-story headquarters and training facility in Hamilton, Ont. To unveil this state-of-the-art facility, Sam Mercanti, CARSTAR president and CEO, and his team hosted an official ribbon cutting ceremony.

Hollywood actor James Woods helped kick off the event. “It is truly an honour to be here in Hamilton to help officially open CARSTAR’s new head office and

to see Sam’s vision turn into reality,” said Woods.

The $12-million dollar “Vision Park” offers an educational centre for franchisees and a call centre for insurance companies.

More than 250 guests attended the grand opening at Vision Park including franchise, insurance, and vendor partners.

“The focus of our building is to innovate, educate, and collaborate all for the benefit of our customers and partners,” said president and CEO Sam Mercanti.

Following the grand opening, CARSTAR hosted a Monte Carlo-themed casino event in support of Cystic Fibrosis Canada, CARSTAR’s national charity of choice. Over 600 guests attended the event where Sam Mercanti, with the help of James Woods, presented a cheque for $101,250 to Cystic Fibrosis Canada. The donation was raised throughout the year through various events and fundraisers held by CARSTAR and their franchise partners.

Chief Launches New Website with Faster Access T

he new website by Chief Automotive Technologies features a fresh design, moving images with featured content, and comprehensive product, parts, and pricing information.

Located at www.chiefautomotive. com, it also offers an expansive library of customer resources, including easy access to about 100 product manuals, collision repair parts information with photos, Chief University class descriptions and information, quick links.

“These enhancements will create a more positive and engaging online

experience for our customers,” says Mike Cranfill, vice-president of collision.

“Packed with comprehensive product, support, and company information, our new website provides easier access to useful content for our customers to gain valuable insights and critical industry information.”

Visitors can now request information or support via convenient online forms in addition to identifying local sales representatives by simply entering postal code information. Chief’s website also highlights the company’s social media efforts and features an enhanced newsroom.

6 Bodyshop l December 2011 l www.bodyshopbiz.com

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Now that’s sales growth.

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Over 150 locations in 10 provinces.

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07/12/11 7:49 AM

news

Kirmac Collision Launches Quick Repair Program

B

odyshop organization Kirmac Collision has developed a system to get damaged cars fixed and back on the road in a matter of days, not weeks, after a motor vehicle accident.

The process, called the Instant Access Program, takes in, assesses, and repairs vehicles immediately.

“We developed the Instant Access Program to make our customers’ experience as positive as possible surrounding a collision,” says Kirmac Collision founder and CEO Ian McIntosh. The Instant Access car repair model is very different from the norm, he explains. “We streamlined the repair process so that it’s fast and hassle-free, reconfiguring our entire production model to better serve our customers and insurance partners,” says McIntosh. “We now repair vehicles both faster and better so that customers can get back on the road sooner.”

With this program all the vehicle owner has to do is call the insurer, file a claim, and drop the vehicle off at Kirmac—no appointment required. And a replacement vehicle is provided for the duration of the repair.

Kirmac Collision first completes a full estimate of all the vehicle damages related to the accident.

Traditionally, a collision repair shop is only able to see the exterior damage caused by the accident. This is because the parts of the vehicle related to the accident have not yet been fully removed. But using the Instant Access Program, the vehicle is completely disassembled prior to completing the damage report.

This ensures a complete assessment of all damage related to the accident.

This approach results in a complete and accurate estimate from the outset, reducing the parts procurement time, and therefore reducing the time required to repair the customer’s vehicle.

A

Colour App Gets Smarter

kzoNobel’s Sikkens iMatchColor smart phone app now provides access to its Automotive & Aerospace Coatings (A&AC), Sikkens Mixit Online colour retrieval system.

With the launch of A&AC, there are more iMatchColor versions for mobile operating systems, which are available in French, Dutch, Swedish and Korean language versions of Mixit Online.

Major improvements have also been made in the Japanese language implementation of the online system.

“This gives our customers 24-hour access to our colour database via their mobile phones.

And by making the software available in more languages, we are able to extend the convenience of Mixit Online into more and more markets,” says colour marketing director Ben Zweers. iMatchColor was originally launched in the summer of 2010 as an app for the iPhone, which has since been downloaded more than 10,000 times. At the same time, A&AC introduced a smart phone-friendly interface for Mixit Online, providing easy access from Windows Mobile, Windows Phone 7, and Android operating systems. iMatchColor is now available as an app for all Android mobile phones, which will be followed by a version for most BlackBerry models.

8 Bodyshop l December 2011 l www.bodyshopbiz.com

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ccif report

A

The Labour Lull

mong the myriad of important industry issues addressed at the Canadian Collision Industry Forum’s (CCIF) fall meeting, the labour shortage in the collision repair industry and strategies for developing and keeping skilled staff took the spotlight.

Leanne Blackborrow of CCIF’s Skills Program said, “Catch and release is okay for fishing, but not the best policy for the collision repair industry.”

With an aging workforce making up the majority of the industry—the average age of technicians is 48—it’s essential to have strategies in place to raise awareness and attract a younger generation.

“The CCIF Skills Program focuses on raising awareness and attracting young people, and has brought collision repair from obscurity to become a major feature among the more than 40 trades on show at provincial and national skills competitions,” said Blackborrow.

Since the skills program launched in 2008, CCIF has showcased the collision repair trade to over 500,000 visitors at skills competitions across the country.

“If the industry is to successfully replace the leaving or retiring skilled staff, the number of apprentices [in the industry] must rise by 60 per cent,” said Blackborrow. “With next year’s National Skills Competition returning to Edmonton, a province that has suffered the most from labour shortages in collision repair, it would be good to see a positive local impact to get young people to look at pre-employment and apprenticeship programs.”

To do this, Blackborrow said there needs to be a willingness of employers to invest in apprentices and grow their own staff for the future.

But it’s not just about attracting a younger workforce; with this new generation of journeymen, it’s essential that shops have strategies in place for staff development and retention.

CCIF chairman Tom Bissonnette led a panel discussion with established professionals—which included Brad Bjarnason of Concours Collision Centres, Calgary; Frank Duffin of the Career and Technology Centre, Calgary; Darryl Hemstreet of CARSTAR Red Deer; and Brian Williams of SAIT, Calgary— to explore strategies on how to prepare, nurture, and retain new entrants.

Bissonnette suggested the initiative should start at the high school level, where career opportunities must be presented “in the right way, not just through shop classes in outdated and underfunded facilities, but in schools with a technical focus, the

latest equipment, and an established link to the industry.”

Duffin confirmed that there are links being forged between Calgary’s Career and Technology Centre, SAIT, and some leading collision repairers, as they develop best practices and examples for others to follow.

Bjarnason, a young journeyman, commented on the importance of having goals and a sense of career path. “At the shop level, owners must share their vision, strategy, and values if they are to fuel the passion and pride that will cause young people to stay and develop,” he said.

Hemstreet concurred and urged shop owners to maintain the passion and interest of their older staff. To do this, he said, “Ask their opinion, involve them in thinking through issues, keep their skills current with new training, and encourage them to become mentors to the younger staff.”

Other presentations at the CCIF’s fall meeting included: Innovating to be Unique and to be Valued, by Robert Schmidt of reBox Creative; How I-CAR Canada is Meeting Repairer and Insurer Needs, by Andrew Shepherd of I-CAR Canada; Is the Industry Ready to Cope with New OE Technology? panel session; Making Recycled Parts a Viable Option, by Larry Jefferies of CARSTAR Canada and Mike Kaplaniak of Fix Auto; and Collision Repair in British Columbia, by Martin von Holst of the Automotive Retailers Association.

The next Canadian Collision Industry Forum will be held on January 28, 2012 at the Sheraton Toronto Airport Hotel, Toronto, Ont. Visit www.ccif.net

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30/11/11 2:43 PM

spray gun

Coming Clean on

Spray Guns

by Martha Uniacke Breen

B

y now, Canadian bodyshops have made the switch over to waterborne paint and equipment. But waterborne finishes have very different characteristics in use from the old solventborne formulas, requiring (in some cases) new equipment and new techniques for maintenance as well as application.

For some techs, the different handling characteristics of the new formulas have raised issues; you can’t put new wine in old bottles, so to speak, and expect the same result. But in fact, there are only a few key principles to keep in mind, and manufacturers have come up with solutions for both cleaning and the application of the new formulas that have made it easier to produce a professional result, and to make cleaning and other maintenance fast, economical and trouble-free.

One of the biggest differences between waterborne and solvent-borne has to do with the corrosive properties of water itself. “Because waterborne paint is denser, has higher calcium residues and a higher pH level, it has much greater capacity to damage the internal components of the guns than solventborne,” explains Thomas Gierens, of Sata Canada/Eurotech in Calgary. “Moreover, minerals in water can dry in the air passages and contaminate the paint job.”

What this means is that extra care must be taken in the cleaning process, and the gun must be thoroughly cleaned and dried as soon as possible after use to avoid leaving any residue. Also, dried waterborne paint does not re-wet and dissolve in cleaner the way solvent-borne does; the old days of taking the gun apart and soaking the pieces in a bucket of cleaning solution are over.

Nowadays, state of the art spray guns address these problems with metals that are impervious to the effects of water-based formulations, especially stainless or anodized steel, and body designs that are intended to keep water (both during the painting and cleaning processes) where it belongs, in the fluid passages. Even so, it’s imperative to take care when cleaning.

Mark Hebbeler of Anest Iwata says, “Keep waterborne cleaning materials out of the air passages; only apply them to

the fluid passages. The biggest thing to remember is to make sure the gun is dried off after cleaning—that may be the biggest thing of all.”

Along with careful cleaning, time is of the essence, as dried waterborne paint is much more difficult to remove thoroughly. As Robert DuBois of Fillon Technologies points out, “Waterborne paint residue sticks, and guns need to be cleaned promptly after spraying. Painters should avoid leaving spray guns in a washer for extended periods of time, because they may rust or corrode.

[Also,] having a clean spray gun is essential for spraying waterborne, to avoid contamination-related issues. Waterborne waste must never be combined with solvent, so buying a dedicated waterborne gun washer makes sense.”

After cleaning, the spray gun should be carefully blown dry to remove any cleaner and water residue from the passages. The air cap should be removed and blown dry as well, says Jeff Parker of DeVilbiss, as “any moisture left in a waterborne spray gun could cause potential problems later.”

Along with the fluid passages themselves, air cap and tip selection have become crucial for an efficient job. “Drying properties of waterborne coatings vary among paint manufacturers,” says Parker. “Careful consideration must be paid to the paint companies’ ideal recommended fluid tip and air cap for a particular waterborne paint.” Several manufacturers have come up with air caps specially designed to improve spraying performance with waterborne that break the paint down into a finer mist, making it easier to produce an even, controlled application of paint (Sata’s 4000RP model, for example, includes a thumb control mounted on the sprayer to allow you to adjust the spray fan in use for even more precise control).

Dave Binnie of CASM Agency, which represents Dominion Sure Seal products, says, “Waterborne paints have a reputation for being slower to dry, so tip sizing is all the more critical between brands. In the solvent days, most base coats were similar in spraying viscosity, so tip sizing was fairly even between the

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s

spray gun different brands. But now strong adherence to size must be observed for the different products to perform well. Additionally, different air caps can be interchanged during high humidity conditions to vary the size of paint droplet to facilitate drying.”

As Hebbeler points out, superior atomizing technologies such as the LV Technology found on Anest Iwata’s latest guns have an added attraction in that they significantly improve performance and transfer efficiency, which translates into time and material savings. “We have documented that after painters have switched to [these guns], their material savings have been through the roof, as much as a 20 to 30% reduction—that’s real money.”

While it’s possible to use a standard spray gun with waterborne, the newest gun designs have been designed with the material’s specific application properties and cleaning needs in mind, to maximize efficiency and control, while making the cleaning process less troublesome. DeVilbiss’ two new Tekna models, the QuickClean and the ProLite, feature its proprietary QuickClean coating, a non-stick coating that makes paint removal easier. The coating is applied to both inside air and fluid passages, providing high corrosion resistance and easy cleaning. “The guns are also very scratch-resistant,” adds Parker.

“After six months of use in a bodyshop, they look like new.” In addition, the Tekna ProLite comes with three different air caps, developed for excellent atomization in varying climate and humidity conditions. The gun comes with two air caps, and two or three fluid tips, depending on the model selected.

Along with new guns, new products for cleaning them quickly and easily—even in the midst of a busy day at the shop, in-between coats or with multiple jobs —have appeared.

The Sata Clean RCS is a pneumatic cleaning system that can be mounted right in the booth, for quick and thorough cleaning in as little as 25 seconds. The user simply flushes and cleans the paint channel and air cap by applying the gun to the left-hand compartment, followed by using a special holder on the right hand side that blow-dries and collects used cleaning liquid. There is no need to disassemble the gun, and all waste is automatically and safely collected.

Fillon’s Jet Clean system is also easy to use for cleaning on the go. The wall-mounted unit uses aerosol cans of cleaner that the company says are highly cost-efficient (it can clean about 35 spray guns, for a per-use cost of about 28 cents), and is completely self-contained. Unlike some quick-clean systems, there is no misting, harmful vapours are eliminated and the system takes less than a minute to clean a gun.

If more thorough cleaning is required or desired and the gun must be manually cleaned using cleaning product and water, Sata’s Thomas Gierens has some final advice. “It is imperative that all moisture be removed after cleaning the components, and that certain components like the air inlet where the hose attaches to the gun should be completely closed off from moisture; the fluid channel is where you should focus. Water is much more corrosive than you might think, so you must take every precaution while cleaning with it.”

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08/12/11 10:25 AM

sema highlights

1

Hot Wheels W

2

ith over 100,000 attendees and 2,000 exhibitors, the 2011 SEMA show, hosted at the Las Vegas Convention Center, is the industry’s premiere event, showcasing more than 1,500 accessorized and customized four- and twowheeled vehicles.

The moment you stepped onto the show floor, there was eye candy at every turn.

This year, the PPG booth was themed “Johnny O’s Collision and Customs,” and featured impressive vintage cars and motorcycles. Along with celebrity painters signing autographs, PPG featured a ’59 Le Baron Imperial (image 1) front and centre of the booth. Directly behind it in a paint booth-style display was an Imperial Speedster (image 2) by Murray Pfaff, a hot-rod and custom-car designer from Royal Oak, Mich. The design team took an Imperial and sliced and diced it down to this hot little sports car.

If racing is your thing, the Original Parts Group showcased a custom Raybestos ’64 GTO-R road racer (image 3), which was the grand prize of an online contest.

On the Las Vegas show floor, brand reps and builders Kevin Tully and Chad Hill announced Nina Murray of Flesherton, Ont., as the winner.

And indeed, the work of top celebrity painters such as Chip Foose and the Ring Bros.—1970 Camaro (image 4)—attracted many to the BASF display.

From speedsters, custom cars such as a 1972 Chevelle SS (image 5), and racecars to innovations in paint, accessories and tools—including Lincoln Electric’s demonstration of its virtual welding simulation (image 6)—everything car enthusiasts and industry professionals could dream of was all under one glorious roof.

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3

5

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2011 outlook

Survival of the Progressive

By Noelle Stapinsky

W

hile we often hear that business is slow in the collision repair industry, those investing in technology, equipment, and training are seeing a steady growth.

In the Bodyshop Magazine 2011 Industry Outlook Survey, the majority of shop owners indicated that they expected their shops to fare better than they had in 2010. And in most cases, they did.

CARSTAR reported a better sales year overall for its network locations. “The shops that are progressive are making a decent profit. Smaller shops might be struggling because it’s a big investment to upgrade technology and equipment,” says Lisa Mercanti-Ladd, assistant vice-president of marketing and client services for CARSTAR. “But it’s reinvesting back in to the business, which is important because you need to be up on the latest technology and trends to repair the newer vehicles.”

For Fix Auto, all of its locations must meet a minimum requirement on equipment and all employees are encouraged to complete I-CAR certifications and two courses, which the network has made mandatory.

“We’ve mandated that all locations take the I-CAR hybrid course and the New Technology and Trends 2011 program,” says Mike Kaplaniak, director of operations for Fix Auto. “The hybrid course is important because there are more of these cars on the road now and we want to make sure that all our locations are capable of fixing them. The technology and trends course provides a good perspective on all the new technology and vehicles.”

Mike Bryan from the Canadian Collision Industry Forum (CCIF) says that investing in training and the latest technology is vital for shops to succeed in today’s market, and it will help attract a younger workforce—a major issue for bodyshops across the country.

Bergen’s Autobody Centre, a Regina, Sask.-based independent, claimed 2011 has been profitable. “It wasn’t just busy through the winter; it’s been busy year-round,” says Jonathon Bergen, manager of the Regina shop. “We’re always upgrading something and all of our guys take I-CAR courses. And if they want to go to school, we’ll help them with that.”

Bergen’s recently invested in a new paint booth and a frame machine.

“What worries me is the lack of young people. Other trades pay a lot more, so it’s tough to find young men and women to go to school for autobody,” says Bergen.

According to Bryan, business in the west is booming, but there are two factors that must be considered. In western Canada, there are fewer shops and a tighter capacity for labour. The population is growing in Saskatchewan and Alberta, but the skilled workers are going to the oil fields, rather than the autobody trade.

Regardless of business conditions, it’s essential to have a progressive shop with the latest technology and equipment. It will keep business flowing though the bay door, but it will also make the trade more appealing to the new generation of workers who are looking for challenging careers.

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MORE THAN A PAINT COMPANY.

The Transtar Advantage: • Full Line of Compliant, High Performing Product Solutions • Local Sales Support • Lifetime Warranty Program • Technical Training and Support Experienced. Innovative. Committed To Your Success.

TRANSTAR IS THE AUTOBODY SOLUTIONS COMPANY.

Registered to ISO 9001:2008

2040 HEISERMAN DRIVE • BRIGHTON, MI 48114 • 1.800.824.2843 • WWW.TAT-CO.COM

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2011 AUTOBODY DIRECTORY 3M CANADA COMPANY – AUTOMOTIVE AFTERMARKET DIVISION PO Box 5757 London ON N6A 4T1 519 451-2500 Fax: 519 452-6088 Toll-Free: 800 265-1840 innovation@ca.3m.com/canada Web: www.3m.ca Pres/Gen Mgr Jim McSheffrey Mktg/Ops Mgr Scott Blanchard Sls Mgr West Marc Bonneau Sls Mgr East Eric Leveille Sls Mgr ON Mike Savage Mktg Analyst Ray Lemieux Bus Mgr Aftermarket Rick Berg Exec Dir Kevin Higgins 5 STAR AUTOBODY PRODUCTS & ADVANTAGE REFINISH PRODUCTS 1505 North Hayden Rd Suite 111 Scottsdale AZ 85257 480 451-4451 Fax: 480 451-5556 Toll-Free: 877 334-6474 info@autobodybrands.com Web: www.autobodybrands.com Pres Lloyd Fields VP Private Brands Craig Robatzek

AB WAREHOUSE INC. 725 boul Industriel Blainville QC J7C 3V3 450 435-0725 Fax: 450 435-9959 Toll-Free: 866 435-0725 info@abwarehouse.ca Web: www.abwarehouse.ca Pres Patrick Bertrand Dir-Mktg John Nobile ABS WAREHOUSE LTD. 1845 St Mathews Ave Winnipeg MB R3H 0A8 204 694-2879 Fax: 204 632-5513 Web: www.abswarehouse.com Gen Mgr Bob Cote ACDC HYBRID /EV TRAINING RESOURCES 40 Boyd St Suite 200 Worcester MA 01606 508 852-5857 Fax: 508 856-9280 Toll-Free: 800 939-7909 craig@auto-careers.org Web: www.fixhybrid.com Owner Craig Van Batenburg ACROSS CANADA WAREHOUSES LTD. 7050 Weston Rd Suite 510 Woodbridge ON L4L 8B7 905 265-9969 Fax: 905 265-9963 ADG FORWARD CANADA INC 6580 Davand Dr Unit 4 Mississauga ON L5T 2M3

AFTERMARKET SALES & SOLUTIONS GROUP INC. 5763 3rd Line Essa Township Alliston ON L9R 1V2 705 435-3299 Fax: 416 574-0761 Toll-Free Fax: 866 211-0991 Web: www.aftermarketsales.ca Pres Remi Welch AIR FLOW RESEARCH HEADS 28611 W Industry Dr Valencia CA 91355 661 257-8124 Fax: 661 257-4462 sales@airflowresearch.com Web: www.airflowresearch.com Pres Rick Sperling Rsch/Dev/Sls Mgr Tony Mamo Product Mgr Jess Ulloa Plant Mgr Chris Paul Engrg Mgr Sergio Ramirez Office Mgr Leighann Simon AIR LIFT COMPANY PO Box 80167 Lansing MI 48908 Location: 2727 Snow Rd Lansing MI 48917 517 322-2144 Fax: 517 322-9479 Toll-Free: 800 248-0892 export@airliftcompany.com Web: www.airliftcompany.com Pres Kevin Mehigh Dir-Sls/Mktg Brian Berry Export Mgr Debbie Kirby AIR LIQUIDE CANADA INC. 1250 boul René-Lévesque O bureau 1700 Montréal QC H3B 5E6 514 933-0303 Fax: 514 846-7700 Toll-Free: 800 817-7697 info.alc@airliquide.com Web: www.airliquide.ca Pres/COO Luc Doyon AKN AUTOMOTIVE LTD. 90 Saunders Rd Unit 3 Barrie ON L4N 9A8 705 726-2333 Fax: 705 726-2399 AKZO NOBEL COATINGS LTD. – CAR REFINISHES DIVISION 110 Woodbine Downs Blvd Unit 4 Etobicoke ON M9W 5S6 416 674-6633 Fax: 416 674-6640 Toll-Free: 800 361-4655 Web: www.akzonobelcarrefinishes.net Reg Mgr Western David Smith Reg Mgr Eastern Lonnie Drefco Dist Sls Mgr Eastern Andre Cabana Dist Sls Mgr ON Ray Wills Mktg Mgr Cda Roland Taube Strategic Acct Mgr Delando Hawthorne

ALBERTA AUTOMOTIVE RECYCLERS & DISMANTLERS ASSOCIATION (AARDA) 24650 33 St NE Edmonton AB T5Y 6J1 780 478-5820 admin@aarda.com Web: www.aarda.com ALL TOOL CANADA 448 North Rivermede Rd Vaughan ON L4K 3M9 416 213-0955 Fax: 416 213-0958 Web: www.alltoolcanada.com ALLTECH DISTRIBUTIONSH INC. 3611 rue Jarry E Montréal QC H1Z 2G1 514 328-1101 Fax: 514 729-9616 Toll-Free: 800 606-6181 salvatore@dcalltech.com Web: www.dcalltech.com Sls/Mktg Mgr Salvatore Allevato AMADOR BUSINESS COMPUTERS INC. 17509 107 Ave NW Edmonton AB T5S 1E5 780 483-2727 Fax: 780 489-2601 Toll-Free: 888 826-2367 Techline: 800 661-2727 sales@amador.ca Web: www.amador.ca Dir-Sls/Mktg Khalid Mouallem A.M.H. CANADA LTÉE/LTD 391 rue Saint-Jean-Baptiste E Rimouski QC G5L 1Z2 418 724-4105 Fax: 418 722-6108 Toll-Free: 877 724-4105 sales.amh@amh.ca Web: www.amh.ca Pres/Gen Mgr Ali Osmani Sls Mgr USA Ed Weihs Tech Adviser/Sls Support Carol Gosselin ANDREAE TEAM, INC. PO Box 2538 Ardmore OK 73402-2538 Location: 3550 Cypert Way Ardmore OK 73401 580 223-9334 Fax: 580 226-8189 Toll-Free: 800 891-9785 info@andreaeteam.us Web: www.andreaeteam.com Gen Mgr Boyd Richerson Mktg Mgr Kristy Richerson ANEST IWATA USA, INC. 9920 Windisch Rd West Chester OH 45069 513 755-3100 Fax: 513 755-0888 Toll-Free: 800 440-0282 inquiry@anestiwata.com Web: www.anestiwata.com NA Mktg Mgr Mark Hebbeler ARC MANUFACTURING (AUTOMOTIVE REPAIR CORP.) PO Box 3332 Spokane WA 99220 Location: 314 E Jackson St Spokane WA 99207 509 244-2730 Fax: 509 244-2721 Toll-Free: 800 644-2730 sales@ai-mfg.com

Web: www.arcmfg.com Pres Susan Fuchs Exec VP Tasha Sheets THE ARMAKLEEN COMPANY 469 N Harrison St Princeton NJ 08543-5297 609 497-7220 Fax: 609 497-7176 Toll-Free: 800 332-5424 delia.downes@churchdwight.com Web: www.armex.com Gen Mgr Steve Buch Product Mgr Delia L Downes Dir-Rsch/Dev Daniel Smith ARSLAN AUTOMOTIVE CANADA LTD. 84 av Leacock Pointe-Claire QC H9R 1H1 514 694-1113 Fax: 514 694-6277 Toll-Free: 800 465-8575 arslan@securenet.net Web: www.arslanauto.com Pres Arman Gurarslan VP/Gen Mgr Savars Gurarslan Terr Mgr Réjean Labbé Cust Serv Mgr Andre Grenier ASE (AUTOMOTIVE SERVICE EXCELLENCE) 101 Blue Seal Dr SE Suite 101 Leesburg VA 20175 703 669-6600 Fax: 703 669-6123 Web: www.ase.com Pres/CEO Tim Zilke Sr VP Trish Serratore VP-Corp Commun Tony Molla ASSOCIATION DES RECYCLEURS DE PIÈCES D’AUTOS ET DE CAMIONS INC. (ARPAC) 2196 rue de la Tourmente Sainte-Adèle QC J8B 2W7 450 229-0315 Fax: 450 229-0313 info@arpac.org Web: www.arpac.org AUDATEX – A SOLERA COMPANY 1210 Sheppard Ave E Suite 704 Toronto ON M2K 1E3 416 498-3777 Fax: 416 498-3770 Web: www.audatex.com Pres/COO Tony Aquila Dir-Sls Michel Caron Cdn Sr Dir-Field Serv/Training Gary Thompson AUTO DATA VIN LABELS INC. 101 Wright Ave Deer Park NY 11729 631 831-7427 Toll-Free: 888 846-5223 autodata9@aol.com Web: www.autodatalabels.com AUTO-KNOW INC. 248 Slater Cres Oakville ON L6K 2C8 905 845-3612 ronbrown@on.aibn.com Web: www.auto-know.com Pres Ron Brown AUTO MACHINERY & GENERAL SUPPLY CO. LTD. PO Box 9 Stn A Fredericton NB E3B 4Y2

Location: 50 Whiting Rd Fredericton NB E3B 5V5 506 453-1600 Fax: 506 450-8391 Pres Ronald Vaughan VP J Douglas Vaughan Sls Mgr David Vaughan Purch Agt Chris Gallagher Purch Agt David Young Sec-Treas Dorothy Vaughan Office Mgr Susan Sankster AUTO QUIP CANADA 13 Grandview Cres Bradford ON L3Z 2A5 905 778-9228 Fax: 905 778-8970 Toll-Free: 866 325-2886 sales@autoquip.ca Web: www.autoquip.ca Owner Roger Turmel Ops/Parts Mgr Andrew Fletcher Sls Mgr Serge Courchesne Accntg Mgr Donna Watson AUTO-QUOTE MANAGEMENT SYSTEMS 206-10470 176 St Edmonton AB T5S 1L3 780 483-8766 Fax: 780 483-8721 Toll-Free: 800 297-8766 Web: www.auto-quote.info Mgr Lloyd Arcand AUTO TRACTION INC. 301 rte de Saint-Vallier Saint-Vallier QC G0R 4J0 418 884-3273; (Sls Agent) 418 563-0242.

Fax: 418 884-3831 gillesdaigle@autotraction.ca Web: www.autotraction.ca Pres Gilles Daigle AUTOBODY EQUIPMENT 205 – 329 North Rd Suite 324 New Westminster BC V3K 6Z8 604 936-2001 Fax: 604 936-3006 Contact Ben Brawley AUTOCARE S.L. INC. 7260 rue Cordner LaSalle QC H8N 2W8 514 489-8770 Fax: 514 489-8845 Toll-Free: 800 826-4370 info@autocare-sl.com Web: www.auto-care.ca Pres Gary Barefoot Prod Mgr Mario Martel Office Mgr Debbie Robertson

COMPANY DIRECTORY

AEM ELECTRIC COMPANY 35 Artisans Cres London ON N5V 5E9 519 452-7785 Fax: 519 452-7119 rlennox@arcticsnowplows.com Web: www.snowplowlights.com Ops Mgr Rick Lennox

905 461-1180 Fax: 905 461-1178 Toll-Free: 800 575-4085 sales@adgforward.com Web: adgforward.com VP-Ops David Facciol Rep Alan Vigneux

AUTOMARKET SALES GROUP 38 Olivetree Rd Brantford ON N3R 7X2 519 758-9977 Fax: 519 756-9958 robgrinton@rogers.com Web: automarketsalesgroup.com Pres Robert A Grinton AUTOMOBILITY MANUFACTURING CORPORATION 1444 Lorne St Regina SK S4R 2K4 306 791-9840 Fax: 306 525-0282 Toll-Free: 800 470-7067 sales@handcontrolscorp.com Web: www.automobility.ca Pres Peter Hillcoff

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industry listings Dir-Sls Shontell Sigda AUTOMOTIVE AFTERMARKET E-LEARNING CENTRE LTD. 21-36169 Lower Sumas Mtn Rd Abbotsford BC V3G 0B5 604 746-2476 Toll-Free: 800 267-5497 Toll-Free Fax: 888 820-5914 greenwood@aaec.ca Web: www.aaec.ca Pres/CEO Robert (Bob) Greenwood

COMPANY DIRECTORY

AUTOMOTIVE AFTERMARKET INDUSTRY ASSOCIATION 7101 Wisconsin Ave Suite 1300 Bethesda MD 20814-3423 301 654-6664 Fax: 301 654-3299 aaia@aftermarket.org Web: www.aftermarket.org Pres/CEO Kathleen Schmatz Sr VP-Mktg/Member Rel Rich White VP-Gov Aff Aaron Lowe Sr Dir-Educ/Training Mgr Susan Kalish Sr Dir-Trade Shows Arlene Davis Sr Dir Member Rel Larry Northup VP-Tech Scott Luckett AUTOMOTIVE BUSINESS CONSULTANTS, INC. 3044 Bloor St W Suite 105 Toronto ON M8X 1C4 416 587-1748 jayperry@a-b-c-inc.com Web: www.a-b-c-inc.com Founder/CEO Jay Perry VP-Mktg Kim Perry AUTOMOTIVE INDUSTRIES ASSN. OF CANADA (AIA CANADA) 1272 Wellington St W Ottawa ON K1Y 3A7 613 728-5821 Fax: 613 728-6021 Toll-Free: 800 808-2920 info.aia@aiacanada.com Web: www.aiacanada.com Pres Marc Brazeau VP Deborah Moynes-Keshen Mgr-Govt/ Ind Rel Joel Bernard Mktg/Commun Mgr Patty Kettles AUTOMOTIVE INNOVATIONS LTD. 2895 Derry Rd E Suite 546 Mississauga ON L4T 1A6 Fax: 905 764-6942 Toll-Free: 800 461-6734 info@pushorpull.com Web: www.pushorpull.com AUTOMOTIVE INTERNATIONAL INC. 8855 Blue Ash Rd Cincinnati OH 45242 513 489-7883 Fax: 513 489-1329 Toll-Free: 800 543-7156 rlh@autoint.com Web: www.valugard.net Pres/CEO Richard L Hallberg Jr VP-Sls/Mktg David Besuden VP-Ops Pamela Hallberg Exec Sls Admin Beth Bremmer Tech Dir Tim Brune AUTOMOTIVE RECYCLERS OF CANADA 134 Langarth St E

London ON N6C 1Z5 519 858-8761 Web: www.autorecyclers.ca Man Dir Steve Fletcher B & R RECOVERY INC. 6305 34 St NW Edmonton AB T6B 2V6 780 474-2900 Fax: 780 474-2920 ronmacdonell@telus.net Pres Ron MacDonell Purchaser Bryan McGeachy BASF CANADA INC. 100 Milverton Dr Floor 5 Mississauga ON L5R 4H1 Toll-Free: 800 758-2273 Web: www.basfrefinish.com Product Mgr Tuija Laughlen BEAR CANADA – MARKTECH 16 Camperdown Rd Hebbs Cross NS B0J 1V0 902 527-1693 Fax: 902 527-2004 info@bearcanada.ca Web: www.bearcanada.ca Pres Mark Weare BEMACK PLANNING SERVICES, INC. Canyon Country CA 91386-2717 info@bemack.com Web: www.bemack.com Brian Evison BESTANDFOX 3120 Rutherford Dr unit 202 Vaughan ON L4K 0B2 Toll-Free: 888 688-4049 Toll-Free Fax: 888 688-4049 sales@bestandfox.com Web: www.bestandfox.com Dir Peter Kuziw BESTBUY DISTRIBUTORS LIMITED 3355 American Dr Mississauga ON L4V 1Y7 905 673-0444 Fax: 905 673-8833 Web: www.bestbuyautoparts.ca Pres Jeff VandeSande VP-Fin Jim McManus VP-Ops Steve Fitzsimons Natl Dir Prod Dev/Inv Andy Murphy Mktg Mgr Karen Barkin Natl Dir-Sls/Mktg Kim Bishop Bus Dev Mgr Man/Sask/North West Ont Brent Karr Bus Dev Mgr Atlantic Cdn Steve McGarrity Bus Dev Mgr QC Bernard Lefebvre Bus Dev Mgr Ont Kennedy Costa Bus Dev Mgr AB/BC Jorn Lawson BLACKHAWK (CANADA) 309 Exchange Ave Conway AR 72032 501 450-1500 Fax: 501 450-1585 Toll-Free: 877 482-4866 Web: www.snaponequipment.com VP-Distrib Sls Niall Davidson BODY SHOP SOLUTIONS, LTD. 50-21546 Township Rd 520 Sherwood Park AB T8E 1E5 780 922-2092 Fax: 780 922-0186 Contact Tim Sieben

BONDO CORPORATION 3700 Atlanta Ind Pky NW Atlanta GA 30331 404 696-2730 Fax: 404 699-2794 Toll-Free: 888 422-6636 Toll-Free Fax: 800 622-2855 Techline: 800 421-2663 Web: www.bondo.com Pres Pat Formica Mktg Mgr Mark Cummings New Prod/Dev Mgr Jackie Johnson BRUNO WESSEL LTD. – BRANICK 1132 Elias St Suite 2 London ON N5W 3P6 Fax: 519 452-3911 Toll-Free: 877 452-1935 jeffs@brunowessel.com Web: www.brunowessel.com Dir Jeff Smith BUDGET CAR & TRUCK RENTALS TORONTO LTD. 5905 Campus Rd Mississauga ON L4V 1P9 905 676-1240 Fax: 905 676-0440 Web: www.budgettoronto.com Pres/CEO Ron Bresler Sr VP Bob Wood C.D.C. DISTRIBUTION CENTRES TORONTO INC. 6290 Kestrel Rd Mississauga ON L5T 1P3 905 564-0403 Fax: 905 564-2372 Toll-Free: 800 834-1836 cdctoronto@canusa-dcd.com Web: www.canusa-cdc.com Pres Ivor Jones VP Steve Drake Gen Mgr Roger Williams Sls Mgr Roland Singh Mktg Mgr John Penall APC Store Mgr Johnny Suknundun CA TECHNOLOGIES PO Box 17820 Boulder CO 80301 303 438-5707 Fax: 303 438-5708 Toll-Free: 888 820-4498 sales@spraycat.com Web: www.spraycat.com Ops Mgr James V Jacquemard Dir-Sls/Mktg Fred Caudillo CANADIAN AUTO PRESERVATION INC. 390 Bradwick Dr Concord ON L4K 2W4 905 660-9615 Fax: 905 738-6603 Toll-Free: 800 387-3760 info@capfinalcoat.com Web: www.capfinalcoat.com Pres Randy Peek Mktg Mgr Sam Cavalcante CANADIAN COLLISION INDUSTRY FORUM (CCIF) 128 Cranberry Lane Aurora ON L4G 5Z3 905 726-9027 Fax: 905 726-9038 mike@ccif.net Web: www.ccif.net Chairman Tom Bissonnette Admin Mike Bryan

CANADIAN DENT 3424 114th Ave SE Calgary AB T2Z 3V6 403 271-8374 Fax: 403 313-7366 Toll-Free: 877 683-9576 info@canadiandent.com Web: www.canadiandent.com Co-Owner Dave Welyk Co-Owner Brenda Welyk CANBUILT MANUFACTURING – DIV. OF SAYCO DISTRIBUTORS LTD. 103 Milvan Dr Weston ON M9L 1Z7 416 749-6555 Fax: 416 749-7597 Toll-Free: 888 607-2926 sales@canbuilt.com Web: www.canbuilt.com Pres Bill Teskey Sls Mgr Russ W Murdock Controller Lisa Teskey CAR-O-LINER AUTOMOTIVE SYSTEMS, INC. 29900 Anthony Dr Wixom MI 48393 248 624-5900 Fax: 248 624-9529 Toll-Free: 800 521-9696 info@car-o-liner.com Web: www.car-o-liner.com Pres/CEO Jeffrey L Kern Dir-Sls NA Gary McGonegal Global Dir-Training Tim Morgan CAR-PART.COM 1980 Highland Pike Fort Wright KY 41017 859 344-1925 Fax: 859 344-1954 sales@car-part.com Web: www.car-part.com CARBORUNDUM – AUTOMOTIVE REFINISHING DIVISION PO Box 3008 Hamilton ON L8L 7Y5 Location: 3 Beach Rd 800 263-6565 Fax: 800 561-9490 Toll-Free: 800 263-6565 Toll-Free Fax: 800 561-9490 Web: www.carboauto.com Reg Sls Mgr Central/Western Cda Robert J Stracina Mktg Info Spec Angela Spano CARCONE’S AUTO RECYCLING 1030 Bloomington Rd Aurora ON L4G 0L7 905 773-5778 Fax: 905 773-0482 Toll-Free: 800 263-2022 information@carcone.com Web: www.carcone.com Co-Owner Michael Carcone Co-Owner Paula Badali Gen Mgr Claudio Russo CARDINAL COURIERS LTD. 400 Brunel Rd Mississauga ON L4Z 2C2 905 507-4111 Fax: 905 507-4177 Toll-Free: 800 387-3199 salesinfo@cardinalcouriers.com Web: www.cardinalcouriers.com VP-Bus Dev Adrian Pavone Sls Mgr Jim McDermott Sls Coord Anita Initihar

CARS – (CAR SYSTEMS INC.) 2621 Benedet Dr Mississauga ON L5J 4H6 905 823-7677 Toll-Free: 800 511-2524 Web: www.CARSystems.ca Partner/Pres John Lett CARSTAR AUTOMOTIVE CANADA 1124 Rymal Rd E Hamilton ON L8W 3N7 905 388-2264 Fax: 905 388-1124 Toll-Free: 800 701-9452 Web: www.carstar.ca Mktg Mgr Lillian Haskett PR/Commun Specialist Jacklynn Tregunno Natl Acct Mgr Bing Wong CARWORX DISTRIBUTION INC. 165 rue Graveline Saint-Laurent QC H4T 1R3 514 745-5959 Fax: 514 745-6802 Toll-Free: 877 745-5959 info@carworx.net Web: www.carworx.net Mgr Andrew Kost CATALYST INDUSTRIES, INC. 3833 West Industrial Loop Coeur d’Alene ID 83815 208 667-4066 Fax: 208 765-5398 Toll-Free: 800 667-4068 info@finalsand.com Web: www.finalsand.com Pres David McCullough VP-Sls/Mktg Jim Corley Gen Mgr Dana Pannell CELETTE, INC./ELECTRON INC. 1142 N Main St Lombard IL 60148 630 396-6100 Fax: 630 495-4078 Toll-Free: 800 235-3883 contactus@celette-na.com Web: www.celette.com Gen Mgr Mattias J Larisch CHALLENGER LIFTS PO Box 3944 Louisville KY 40201-3944 Location: 200 Cabel St 502 625-0700 Fax: 502 625-0711 Toll-Free: 800 648-5438 Web: www.challengerlifts.com CHASE AUTO BODY SUPPLIES 1338 Border St Winnipeg MB R3H 0M9 204 633-4576 Fax: 204 633-4580 Toll-Free: 800 486-3111 Gen Mgr Tim Shay CHASSIS LINER CORPORATION 4571 Valley Industrial Blvd S Suite 400 Shakopee MN 55379 Fax: 320 762-8145 Toll-Free: 800 259-4598 fixbody@chassisliner.com Web: www.chassisliner.com CHEMICAR U.S.A. 670 New York St Memphis TN 38104 901 274-3347 Fax: 901 274-8816 Toll-Free: 800 261-7976

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IN LOVE WITH COLOUR

We share your passion for perfection. That's why we created Standoblue® basecoat: to put great paint in shops that elevate refinishing to an art. Standox is consistently enhancing its portfolio of products to give you a solid foundation for the success of your business. It's also why we developed best-in-class colour tools specifically designed to help master craftsmen achieve an outstanding colour match—each and every time.

The Art of Refinishing.

Standox® and Standoblue® are registered trademarks of E. I. du Pont de Nemours and Company or its affiliates. DuPont Canada is a licensee Copyright© 2011 DuPont Canada. All rights reserved.

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industry listings info@chemicar.com Web: www.chemicar.com Pres Gino Bauwens CHEMSPEC USA, INC. 9287 Smucker Rd Orrville OH 44667 330 669-8512 Fax: 330 669-3965 Toll-Free: 800 328-4892 sales@chemspecpaint.com Web: www.chemspecpaint.com CHIEF AUTOMOTIVE TECHNOLOGIES 996 Industrial Dr Madison IN 47250 Toll-Free: 800 445-9262 Toll-Free Fax: 866 275-0173 info@chiefautomotive.com Web: www.chiefautomotive.com VP-Collision Mike Cranfill Natl Sls Mgr Robert Holland

COMPANY DIRECTORY

(CHINA) JHL AUTOMOTIVE 23 Pelee St Ottawa ON K2M 2V5 613 599-7127 Fax: 613 599-6870 chinaauto@sympatico.ca Web: www.jhl-auto.net (CHINA) SHENYANG JINYUAN HERLI 330 Amita St Ottawa ON K2C 4H9 613 226-7070 Fax: 613 226-9119 chinaauto@sympatico.ca Web: www.jhl-auto.net Export Mgr Changan Shao CHRYSLER CANADA PO Box 1621 Windsor ON N9A 4H6 519 973-2306 Fax: 519 973-2200 Web: www.mopar.ca Pres/CEO Reid Bigland Sr Mgr-Natl Serv/Parts Jim Kiritsis CLIPLIGHT 961 Alness St Toronto ON M3J 2J1 416 736-9036 Fax: 416 736-9138 Toll-Free: 800 526-7096 sales@cliplight.com Web: www.cliplight.com Pres Jack Brass CEO/Gen Mgr Lorne Hilts Mktg Mgr Dennis Sullivan Tech Admin Coord Ketan Trivedi CO-AUTO CO-OPERATIVE INC. 441 Hanlan Rd Woodbridge ON L4L 3T1 905 264-7022 Fax: 905 264-7025 Toll-Free: 888 338-9996 Toll-Free Fax: 800 263-6338 Web: www.co-auto.com Pres/CEO Tom Langton VP-Sls/Mktg Trevor Dawson Dir-Fin Janette Andrade COASTAL FINISHING SYSTEMS, INC. 6861 Hastings St E Burnaby BC V5B 2S9 778 878-4237 Fax: 360 647-3648 sales@coastalfs.com Web: www.coastalfs.com

COL-MET – PAINTLINE PRODUCTS INC. 37 Hamilton Rd Barrie ON L4N 8Y6 705 721-9500 Fax: 705 721-8646 Toll-Free: 800 668-8448 spraybooths@paintline.ca Web: www.paintline.ca Sls Rep Charles Makad COLLISION INDUSTRY ACTION GROUP (OF ONTARIO) 66 Guided Crt Suite 2 Toronto ON M9V 4K6 416 741-8481 Fax: 416 741-8906 Web: www.collisionontario.com Rep Ed Cafferty COLLISION INDUSTRY INFORMATION ASSISTANCE PO Box 47594 RPO Centre Mall Hamilton ON L8H 7S7 Location: 5100 South Service Rd Unit 10 Burlington ON L7L 6A5 Toll-Free: 866 309-4272 Toll-Free Fax: 866 286-8160 info@ciia.com Web: www.ciia.com Exec Dir John Norris COLLISION SOLUTIONS NETWORK (CSN) 377 Evans Ave Suite 102 Toronto ON M8Z 1K8 416 503-4468 Fax: 416 503-0210 Toll-Free: 866 400-4276 info@csninc.ca Web: www.csninc.ca COO Flavio Battilana Mktg Mgr Mindy Kunkel Bus Dev Mgr Bev Groves Dir-Bus Dev Larry French COUNTERACT BALANCING BEADS 13029 8th Line Georgetown ON L7G 4S4 905 873-3339 Fax: 905 873-3088 Toll-Free: 800 572-8952 info@counteractbalancing.com Web: www.counterbalancing.com CRACKMASTER DISTRIBUTORS LTD. 25 Rayborn Cres St Albert AB T8N 5B9 780 460-4246 Fax: 780 460-4251 Toll-Free: 888 349-2729 terry@crackmasterscanada.com Web: www.crackmasterscanada.com Pres Ivan Mayer Sls Mgr Terry Mayer Office Mgr Kim Bindon Credit Mgr Tammy Shuler Sls Rep Doug Dofher CRC CANADA CO. 1246 Lorimar Dr Unit 2 Mississauga ON L5S 1R2 905 670-2291 Fax: 905 670-5941 Toll-Free: 800 268-7138 Toll-Free Fax: 800 268-2721 sales@crc-canada.ca Web: www.crc-canada.ca

CRESCENT INDUSTRIES LTD. 1400 Bonhill Rd Mississauga ON L5T 1L3 905 364-5093 Fax: 905 364-5094 Pres Z Siddiqui CRYSTALTEK – WEST END PRODUCTS 1010 Windward Ridge Pky Alpharetta GA 30005 770 643-8501 Fax: 770 643-8820 Toll-Free: 866 485-5202 jlasik@westendproducts.com Web: www.westendproducts.com Pres Janie Lasik CSI COMPLETE 8080 Corporate Blvd Plain City OH 43064 614 873-9830 Fax: 614 873-9834 Toll-Free: 800 343-0641 Ext. 227 dmerrell@csicomplete.com Web: www.csicomplete.com Pres John Webb VP-Sls David Merrell D.G. BEVAN INSURANCE BROKERS LTD. 160 Bradford St Barrie ON L4N 3B5 Fax: 705 726-9843 Toll-Free: 800 667-9810 mbevan@dgbevan.com Garage Program Commercial Producer Matt Bevan DAJCOR ALUMINUM LTD. 155 Irwin St Chatham ON N7M 5J5 519 351-2424 Fax: 519 351-2425 Toll-Free: 877 556-9191 dabin.ahn@dajcor.com Web: www.dajcor.com Pres Mike Kilby VP-Sls Todd Young Dir Plant Ops Lee Allen Mgr Purch/Logistics Pat Vanthuyne Dir-Eng/Design/Quality Kevin Blades Dir Accntg Rafi Veettil Cust Serv Mgr Lise Pinsonneault Dir-Fabrication/CNC Process Randy Lauzon DAYTONA AUTOMOTIVE EQUIPMENT PO Box 3077 Brighton ON K0K 1H0 Location: 101 Applewood Dr 613 475-5400 Fax: 613 475-6547 Toll-Free: 866 219-9991 sales@daytonaproducts.com Web: www.daytonaproducts.com Pres Joe Dennison Ops Mgr Chris Bassett Dir-Mktg/Distrib Terry Kaiser DE-ON SUPPLY LTD. 1595 Lobsinger Line RR 1 Waterloo ON N2J 4G8 519 664-3586 Fax: 519 664-2897 Toll-Free: 800 824-4115 Toll-Free Fax: 888 626-7843 info@deonsupply.com Web: www.deonsupply.com Pres Dean Brubacher Ops Mgr Greg Clarke

Mktg Mgr Rudy Hamm Sec-Treas Ron Lugowski DEEPFREEZE REFRIGERANTS INC. 2695 Slough St Mississauga ON L4T 1G2 905 671-4222 Fax: 905 671-4223 Toll-Free: 888 463-2665 info@duracool.com Web: www.duracool.com Sales/Mktg Tech Support Larry Parkinson DELPHI CORPORATION 5725 Delphi Dr Troy MI 48098 248 813-2000 Toll-Free: 87746335744 Web: www.delphi.com DELTA TECH INDUSTRIES, LLC 1901 S Vineyard Ave Ontario CA 91761 909 673-1900 Fax: 909 673-1990 sales@deltalights.com Web: www.deltalights.com Pres Bogdan Durian Ops Supvr Caesar Ruiz Prod Supvr Joel Moran DIAMOND LUSTRE LTD. PO Box 333 Willow Street PA 17584 Location: 2850 Willow St Pike 717 464-4800 Fax: 717 464-5159 Toll-Free: 800 899-2833 sales@diamondlustre.com Web: www.diamondlustre.com Pres Bruce Micciche DIRECT LINE ENVIRONMENTAL CORP. 1070 Toy Ave Pickering ON L1W 3P1 905 509-2460 Ext. 305 Fax: 905 428-6007 Toll-Free: 800 541-2527 ckrizan@dlenv.com Web: www.dlenv.com Sls Supvr Carl Krizan DISCOUNT CAR AND TRUCK RENTALS 710 Arrow Rd North York ON M9M 2M1 416 744-7942 Fax: 416 744-3732 Web: www.discountcar.com VP-Fin/Admn Amy Lau VP Barry Singer DISTRIBUTION PDG/TECO/IMELIGHT 88 ch du Tremblay Boucherville QC J4B 6Z6 514 327-0222 Fax: 514 327-7289 mcote@distributionpdg.ca Web: www.distributionpdg.ca DLGRAPHICS, INC. 500 N Pontiac Trail Suite F Walled Lake MI 48390 248 313-9706 Fax: 248 313-9718 THE DOMINION SURE SEAL GROUP OF COMPANIES 6175 Danville Rd

Mississauga ON L5T 2H7 905 670-5411 Fax: 905 670-5174 Toll-Free: 800 265-0790 Techline: 800 265-0790 sales@dominionsureseal.com Web: www.dominionsureseal.com Pres/CEO Ronald B Morton Dir-Sls Larry Cook Man Dir Greg Morton DST, INC. 2 South Pointe Dr Suite 180 Lake Forest CA 92630 949 614-8860 Fax: 949 614-8861 Toll-Free: 800 700-4378 info@dstinc.com Web: www.dstinc.com Pres Stan Gowisnock VP-Mktg Lou Stover Sls Exec Dale Gluck DUPONT REFINISH 408 Fairall St Ajax ON L1S 1R6 Toll-Free: 800 668-6945 Web: www.performancecoatings. dupont.com Bus Mgr Mario Tremblay Commun Mgr Lori Fleming DV SYSTEMS INC. 490 Welham Rd Barrie ON L4N 8Z4 705 728-5657 Fax: 705 728-4974 Toll-Free: 800 668-8558 Toll-Free Fax: 800 561-1663 sales@dvsystems.ca Web: www.dvsystems.ca Pres Garth Greenough CEO Bogdan Markiel Sls Mgr QC Benjamin Sassard Sls Mgr ON/NB/NS/PE/NL Biren Bhalla Sls Mgr MB/SK/AB/ BC Ken House E-Z MIX – DIV. OF HYMAN’S AUTO SUPPLY COMPANY 8614 Commercial Ave Chicago IL 60617 773 978-8264 Fax: 773 978-1012 Toll-Free: 800 322-5651 info@ezmix.com Web: www.ezmix.com Pres/CEO Rick Hyman VP Marty Hyman Mfg Agent Larry Bergman Mfg Agent Jack Bergman EEZER PRODUCTS, INC. 4734 E Home Ave Fresno CA 93703 559 255-4140 Fax: 559 255-4907 Toll-Free: 800 237-0683 sales@eezer.com Web: eezer.com Pres Leighton Sjostrand ELEKTRON INC. 2155 Stonington Ave Suite 112 Hoffman Estates IL 60169 847 755-1521 Fax: 847 755-1524 Web: www.elektron-bremen.com Pres Matthias J Larisch EMPACK SPRAYTECH INC. 98 Walker Dr

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Brampton ON L6T 4H6 905 792-6571 Fax: 866 384-9076 Toll-Free: 866 923-2665 Toll-Free Fax: 866 384-9076 info@empack.ca Web: www.emzone.ca Dir-Sls/Mktg Cameron Brown ENTERPRISE RENT-A-CAR 7390 Woodbine Ave Suite 100 Markham ON L3R 1A5 905 477-2199 Fax: 905 477-2277 Toll-Free: 800 261-7331 Web: www.enterpriserentacar.ca EQUIP’ AUTO C/O PROMOSALONS CANADA 20 Queen St W Suite 2004 Toronto ON M5H 3R3 416 929-2562 Fax: 416 929-2564 Toll-Free: 800 565-5443 canada.toronto@promosalons. com Web: www.promosalons.com

ESCO 15270 Flight Path Dr Brooksville FL 34604 352 754-1117 Fax: 352 754-4508 sales@esco.net Web: www.esco.net COO Jeff Jobe

EXFIRE/3G INC. 350 Santiago Ave Long Beach CA 90814 562 787-2088 Fax: 562 494-2835 chrisr@exfireinc.com Web: www.exfireinc.com Pres Chris Ramezani (F.D.) GILLES DAIGLE INC. – AUTO TRACTION DIVISION 222 boul Saint-Vallier Saint-Vallier QC G0R 4J0 418 884-3273 Fax: 418 884-3831 gillesdaigle@autotraction.ca Web: www.autotraction.net Pres Gilles Daigle Sls Marc Robert Admin/Sls Julie Daigle F.M.S.I. AUTOMOTIVE HARDWARE INC. 1070 Heritage Rd Burlington ON L7L 4X9 905 335-0327 Fax: 519 822-0520 Toll-Free: 800 651-7445 info@fmsiinc.com Web: www.fmsiinc.com Gen Mgr David Greenwood Technical Bill Mercer Cust Serv Rep Linda Boure FANDELI INTERNATIONAL CORPORATION 1812 Brittmoore Rd Suite 218 Houston TX 77043 713 973-8993 Fax: 713 973-8997 Toll-Free: 800 346-9913 customerservice@fandeli.com Web: www.fandeli.com Gen Mgr Ignacio Ricaud Natl Sls Mgr Dave Basham Natl Auto Sls Mgr David McNair

EUROTECH SPRAY PRODUCTS LTD. 3636 Burnsland Rd SE Calgary AB T2G 3Z2 403 287-3678 Fax: 403 287-3724 Toll-Free: 800 884-7282 Toll-Free Fax: 800 273-7282 Web: www.satacanada.com Pres Hans Lengsfeld Natl Sls Mgr Bill Burns Controller Ajid Bacchus

FBS DISTRIBUTION CO. INC.- DIV. OF FBS INVESTMENTS LTD. 704-2071 Kingsway Ave Port Coquitlam BC V3C 6N2 604 472-0773 Fax: 604 472-0776 Toll-Free: 888 984-9441 Toll-Free Fax: 888 984-9840 info@fbs-online.com Web: www.fbs-online.com Dir-Ops Robert Kwiatkowski Supvr/Mgr Graphics Dept Artur Babiarz

EUROVAC INC. 116 Buttermill Ave Concord ON L4K 3X7 905 738-9255 Fax: 905 738-4603 Techline: 800 265-3878 bretter@eurovac.com Web: www.eurovac.com Pres Burt Retter Sls Mgr Charlie Retter

FEDERATED INSURANCE PO Box 5800 Winnipeg MB R3C 3C9 Fax: 204 783-4443 Toll-Free: 800 665-1934 mauro.ditullio@federated.ca Web: www.federated.ca

EXEL NORTH AMERICA, CANADIAN BRANCH 931 Progress Ave Unit 7 Scarborough ON M1G 3V5 416 431-5017 Fax: 416 431-9171 Toll-Free: 800 450-0655 Web: www.exel-na.com VP S T Rajan

FILCO TERMOMECCANICA NORTH AMERICA 10740 av Racette Montréal-Nord QC H1G 5H6 514 955-8870 Fax: 514 955-4216 Toll-Free: 888 837-6452 info@filcoinc.com Web: www.filcoinc.com Pres Vince Filice Cust Serv Mgr Wilkens Anovil

FINESSE PINSTRIPING CANADA 2885 Todd Lane Windsor ON N9H 1L2 519 969-3022 Fax: 519 969-9740 Toll-Free: 800 420-6095 Pres John Lopez FINISH LINE SALES LTD. 1173 Topsail Rd Mount Pearl NL A1N 2C3 709 745-5353 Fax: 709 745-5354 Mgr Gene Stapleton FITZGERALD’S RESTORATION PRODUCTS INC. 4646 Qantas Lane Unit B-12 Stockton CA 95206 209 463-1483 Fax: 209 463-1320 Toll-Free: 800 441-3326 Techline: 800 441-3326 dean@fitzgeraldsrestoration.com Web: www.fitzgeraldsrestoration.com Pres Dean Fitzgerald FIX AUTO 160 Traders Blvd E Suite 204 Mississauga ON L4Z 3K7 905 712-0011 Fax: 905 712-1376 Toll-Free: 877 344-4349 customer.service@fixauto.com Web: www.fixauto.com COO Steve Leal Dir-Ops Mike Kaplaniak Man Dir Athena Hilts Franchise Developer Stu Klein Franchise Developer Andy Neufeld FLAT LINE SPRAY BOOTH SPECIALISTS 250 Sheilds Crt Unit 17 Markham ON L3R 9W7 905 475-5600 Fax: 905 475-5605 mgibson@flatlinessi.com Web: www.flatlinessi.com Sls Mgr Matt Gibson FLEETCHEK.COM 490 Lansdowne Ave Montréal QC H3Y 2V2 Fax: 514 633-6413 Toll-Free: 866 414-2435 andrew@fleetchek.com Web: www.fleetchek.com VP-Mktg Andrew Lindsay FOSTER GOLD & ASSOCIATES 150 Glacier St Coquitlam BC V3K 5Z6 604 945-7111 Fax: 604 945-7222 brent@fostergoldcanada.com Pres Daryl Foster Sls Mgr Sean Foster Sls Mgr Brent Foster G.O.S.S. INDUSTRIES INTERNATIONAL INC. 6226 Danville Rd Mississauga ON L5T 2H7 905 795-9830 Fax: 905 795-9832 rschacter@gossindustries.com Web: www.gossindustries.com Pres Robert Schacter

G2S EQUIPMENTS ULC 1895 ch St-François Dorval QC H9P 1K3 514 683-8665 Fax: 514 683-9925 Toll-Free: 800 361-2592 Web: www.g2sequip.ca Pres Chant Tobi Ops/Admn/Tech Mgr Kevin Kalloghlian Sls Mgr Maurice Gavard Hum Res Mgr Alphonse Cataphago Accts Payable/Import Export Admin Eva M GARDGROUP INC. 4056 Meadowbrook Dr Suite 102 London ON N6L 1E4 519 652-5242 Fax: 519 652-9614 Toll-Free: 800 682-6943 sales@gardgroup.com Web: www.gardgroup.com Pres Donald F Hawken Project Mgr Bruno Pupulin Office Mgr Lucy Simas GARMAT USA, INC. 1401 W Stanford Ave Englewood CO 80110 303 781-6802 Ext. 24 Fax: 303 781-2683 Toll-Free: 800 442-7628 johan@garmat.com Web: www.garmat.com Gen Mgr Johan Hawaert GEMTEX ABRASIVES 60 Belfield Rd Toronto ON M9W 1G1 416 245-5605 Fax: 416 243-3723 Toll-Free: 800 387-5100 cmccarthy@gemtexabrasives.com Web: www.gemtexabrasives.com Mktg Mgr Carol McCarthy GENIUS TOOLS INTERNATIONAL LTD. 6725 Pacific Cir Mississauga ON L5T 1S6 905 670-4111 Fax: 905 670-4160 Toll-Free: 800 955-8665 info@geniustools.net Web: www.geniustools.net Exec Mgr Winni Chang Head Sls Henry Chang Admin Zuhra Azizi GLOBAL FINISHING SOLUTIONS 565 Bryne Dr Unit F Barrie ON L4N 9Y3 705 719-4007 Fax: 705 719-4103 Toll-Free: 888 712-5777 Toll-Free Fax: 888 795-3680 info@globalfinishing.com Web: www.globalfinishing.com Cdn Sls Mgr Karen Winter Mktg Mgr Jonathan Barrick Mktg Coord Jennifer Maglicic GO INDUSTRIES INC. 420 N Grove Rd Richardson TX 75081 972 783-7444 Fax: 972 437-3425 Toll-Free: 800 527-4345 Toll-Free Fax: 800 442-5263 sales@goindustries.com

Web: www.goindustries.com CEO Bob Orth Sr Natl Sls Mgr A Scott B Covelli GOFF’S CURTAIN WALLS 1228 Hickory St Pewaukee WI 53072 414 691-4998 Fax: 414 691-3255 Toll-Free: 800 234-0337 Web: www.goffscurtainwalls.com Pres Tony Goff GRACO CANADA INC. – LUBRICATION EQUIPMENT DIVISION 1201 Lund Blvd Anoka MN 55303 612 623-6533 Fax: 612 623-6587 Toll-Free: 800 533-9655 Toll-Free Fax: 800 533-9656 Web: www.graco.com Dir-Sls/Mktg Tony Gargano Commun Mgr Gary Losie GRAYMILLS CORPORATION 3705 N Lincoln Ave Chicago IL 60613 773 477-4100 Fax: 773 477-4133 Toll-Free: 888 472-9645 Toll-Free Fax: 800 478-8673 info@graymills.com Web: www.graymills.com VP-Sls John Bosselli Indus Sls Mgr Steve N Cotra Mktg/Commun Coord Roseann Franciszkiewicz GREENBANK IND INC. 33 Ianson Dr Greenbank ON L0C 1B0 905 982-0359 Toll-Free: 888 497-8888 Toll-Free Fax: 888 467-8888 gbi@sympatico.ca Web: www.greenbank.ca Gen Mgr Jack White GRIME EATER PRODUCTS LIMITED 3163 Winston Churchill Blvd P.O. Box 26048 Mississauga ON L5L 5W7 Location: 4140B Sladeview Cres Unit 1-2 Mississauga ON L5L 6A1 905 820-2255 Fax: 905 820-9988 Toll-Free: 888 424-2976 ken@grimeeater.com Web: www.grimeeater.com Pres Mel Hayes Natl Sls Mgr Ken Little

COMPANY DIRECTORY

ERB AND ERB INSURANCE BROKERS LTD. 30 Queen St N Kitchener ON N2H 6N2 519 579-4270 Fax: 519 741-1977 Toll-Free: 800 265-2634 insure@erb-erb.com Web: www.erb-erb.com Pres James Chmiel Chairman David J Westfall

Mktg Coord Rhonda Joslin

GROTE INDUSTRIES, INC. 230 Travail Rd Markham ON L3S 3J1 905 209-9744 Fax: 905 209-9757 Toll-Free: 800 268-5612 Web: www.grote.com Bus Dev Mgr Mark Paul GUSPRO INC. PO Box 970 Chatham ON N7M 5L5 Location: 280 Grand Ave E 519 352-4550 Fax: 519 352-7676 Toll-Free: 888 648-7776 Toll-Free Fax: 800 667-8742 guspro@guspro.com Web: www.guspro.com Pres Paul Sunnen

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industry listings Sls Mgr John Mariconda H & S AUTOSHOT MANUFACTURING COMPANY LIMITED 49 Mountainview Rd N Georgetown ON L7G 4J7 905 873-1813 Fax: 905 873-2813 Toll-Free: 888 677-3798 info@hsautoshot.com Web: www.hsautoshot.com

COMPANY DIRECTORY

H. PAULIN & CO. LIMITED 55 Milne Ave Scarborough ON M1L 4N3 416 694-3351 Fax: 416 694-1869 Toll-Free: 800 266-4000 marketing@hpaulin.com Web: www.hpaulin.com Pres Richard Paulin VP Jeff Johnson Sls Mgr Stuart Novak Natl Mktg Mgr John Timms Product Mgr Lily Brefo-Ekwenuke HAYNES MANUALS, INC. 861 Lawrence Dr Newbury Park CA 91320 805 498-6703 Fax: 805 498-2867 Techline: 800 442-9637 Web: www.haynes.com Pres Eric H Oakley VP-Sls Harvey Wolff VP-Editorial Scott Mauck Ed Mgr Mike Forsythe Dir-Mktg George Brueggeman HEDSON TECHNOLOGIES N.A. INC. 466 Speers Rd Floor 3 Oakville ON L6K 3W9 905 339-2800 Fax: 416 352-5738 Toll-Free: 866 478-4328 sales@hedsonna.com Web: www.hedsonna.com Pres Mike Bertrand HELLA, INC. 201 Kelly Dr Peachtree City GA 30269 770 631-7500 Fax: 770 631-7574 Toll-Free: 877 224-3552 Toll-Free Fax: 866 631-6500 Web: www.hellausa.com VP Cda Sales Siegfried Tigges Prod Dev/Mktg Mgr Alfredo De La Vega Mktg Coord Scott Kornhaus Mktg Designer Martin Ngwenya Prod Mgmt Coord Savannah Allen HENKEL CANADA CORPORATION 2225 Meadowpine Blvd Mississauga ON L5N 7P2 905 814-6511 Fax: 905 814-5774 Toll-Free: 800 263-5043 Web: www.loctite.com Sr Mktg Mgr Darrell Connor HERB LEWIS COMPANY LTD. 5790 boul Industriel Montréal-Nord QC H1G 3J2 514 323-2322 Fax: 514 329-3818 info@herblewis.com Pres Bernard Mainville Purchasing Benoit Mainville

HERKULES EQUIPMENT CORPORATION 2760 Ridgeway Crt Walled Lake MI 48390 248 960-7100 Fax: 248 960-7109 Toll-Free: 800 444-4351 info@herkules.us Web: www.herkules.us Pres Todd Bacon VP Kevin Prost Dir-Mktg Kris Fairbrother HERTZ CAR & TRUCK RENTAL 3670 Hurontario St Mississauga ON L5B 1P3 905 279-7330 Fax: 905 279-9604 Web: www.hertz.com Mgr Farid Sheikh HI-LINE MANUFACTURING CO. LTD. – QUALITY AUTOMOTIVE DIVISION 119 Toryork Dr Weston ON M9L 1X9 416 749-1121 Fax: 416 749-8658 Toll-Free: 800 387-7417 jasongreen@rogers.com Web: hi-linemanufacturing.com Pres Howard Greenwald Gen Mgr Jason Greenwald HI TAC CLAMP CORPORATION 6861E Hastings St Burnaby BC V5B 1S9 604 298-6222 Fax: 604 298-0274 Toll-Free: 888 298-6225 info@hi-tacclamp.com Web: www.hitacclamp.com Owner Joe Markarian HINES INDUSTRIES INC. 240 Metty Dr Ann Arbor MI 48103 734 769-2300 Fax: 734 996-9192 dosterman@hinesindustries.com Web: www.hinesindustries.com Sls Eng Dan Osterman Sls Admin Bev Monge HOLM, HICKS, WHITE & ASSOCIATES LTD. 555 Marjorie St Winnipeg MB R3H 0S8 204 888-3211 Fax: 204 888-3225 gwhite@holmhickswhite.com Web: www.holmhickswhite.com Pres Gerry White Sec-Treas Jeff Holm Sls Rep Terry Korchak HYDRA-LIFT INDUSTRIES LTD. 132-15028 32nd Ave Surrey BC V4P 1A3 604 560-2235 Toll-Free: 800 387-5718 info@hydra-lift.com Web: www.hydra-lift.com Pres Bill Ward I-CAR 1272 Wellington St W Ottawa ON K1Y 3A7 613 738-5821 Fax: 613 728-6021 collisiontraining@aiacanada.com Web: www.i-car.ca Mgr-Collision Training Mireille Schippers Dir-Collision Training Andrew

Shepherd Coord-Collision Training Lisa Leblanc-Hebert IKON WHEELS 1800 Ironstone Manor Unit 1A Pickering ON L1W 3J9 905 839-8899 Fax: 905 839-8895 Web: www.ikonwheels.com INDASA ABRASIVES 23 Madison Rd Fairfield NJ 07004 973 916-0090 Fax: 973 227-1144 Toll-Free: 800 326-5909 Web: www.indasausa.com INDEPENDENT DISTRIBUTORS LTD. 330 High St W Moose Jaw SK S6H 1S9 306 692-3660 Fax: 306 692-3008 info@idlgroup.ca Pres Brad Nahorney Sec-Treas Leo Feeleus INFRATECH 344 W 157th St Gardena CA 90248 310 354-1250 Fax: 310 523-3674 Toll-Free: 800 421-9455 info@infratech-usa.com Web: www.infratech-usa.com Pres John Mazzotta Sls Rep Joe Petro INGERSOLL-RAND CANADA INC. 51 Worcester Rd Toronto ON M9W 4K2 416 213-4500 Fax: 416 213-4510 Toll-Free: 877 924-7435 Toll-Free Fax: 877 422-2258 Web: www.irtools.com Pres Marc Dufour Mktg Mgr Jeff Armour Bus Dir – Cda Al Trudelle Peter Gelinas@Irco.Com INLETT EQUIPMENT 2-1830 Dublin Ave Winnipeg MB R3H 0H3 204 953-6644 Fax: 204 633-4878 Toll-Free: 888 773-7823 equipment@inlett.com Web: www.inlett.com Mgr Tony Zarrillo INNOVA ELECTRONICS CORP. 17291 Mt. Hermann St Fountain Valley CA 92708 Fax: 714 432-7910 Toll-Free: 888 466-6821 corp@equus.com Web: www.equus.com VP-Sls Ieon Chen INTERNATIONAL EPOXIES & SEALERS PO Box 185 San Antonio FL 33576-7053 Location: 30241 Commerce Dr 352 588-2400 Ext. 109 Fax: 352 588-2465 Toll-Free: 800 451-7206 Ext. 109 Toll-Free Fax: 866 239-0328 mail@internationalepoxies.com Web: www.internationalepoxies.com

Pres/Owner Steve Busch Natl Sls Mgr Jerry Zingerman INTERTAPE POLYMER GROUP 110E montée de Liesse Saint-Laurent QC H4T 1N4 810 364-9000 Fax: 888 678-8273 Toll-Free: 800 440-8273 Techline: 877 447-4832 Web: www.intertapepolymer.com VP-Prod Graham James Sls Mgr Tom Nicolosi Distrib Mgr Dale McSween Sls Rep Jeanie Skuta ISLAND CLEAN AIR INC. – AUTO BODY DIVISION 8793 Cambie St Vancouver BC V6P 3J9 604 322-2979 Fax: 604 322-8674 Toll-Free: 800 661-8211 derrick@islandcleanair.com Web: www.islandcleanair.com Pres Joe Lim Natl Acct Mgr Bodyshop Div Derrick Swain ITW EVERCOAT OF CANADA 41 Brockley Dr Unit 4 Hamilton ON L8E 3C3 905 560-1060 Fax: 905 560-4009 Toll-Free: 800 387-2861 jpaton@evercoat.com Web: www.evercoat.com Cdn Sls Mgr James Patton J.HERNICK LIMITED / HERNICK AUTOMOTIVE SERVICES INC PO Box 184 Stn T Toronto ON M6B 4A1 416 213-9913 Fax: 416 213-0648 Toll-Free: 800 268-7432 Toll-Free Fax: 800 263-6629 sales@hernick.com Web: jhernick.com JES SALES LTD. 15 Geddes St Grimsby ON L3M 1J3 905 945-2878 Fax: 905 945-7007 Toll-Free: 800 838-6111 jerrysnyder@bellnet.ca Web: www.cegroup.com Pres Jerry E Snyder JET EQUIPMENT & TOOLS LTD. 49 Schooner St Coquitlam BC V3K 0B3 604 526-8665 Fax: 604 526-5381 Toll-Free: 800 472-7685 Toll-Free Fax: 800 663-7742 info@jetequipment.com Web: www.jetequipment.com Natl Sls Mgr Carlo Delfante Sls Mgr Bill Marsh Sls Mgr Peter McLean Sls Mgr Michael Geiger Dir-Prod Mgmt Bill Jeffery JIFFY ENTERPRISES (AIR TECH) 110 Norfinch Dr Unit 8 North York ON M3N 1X1 416 665-1866 Fax: 416 665-5824 Web: www.airtech2000.com Pres George Chadjideris

JOHNSON WINDOW FILMS, INC. 20655 Annalee Ave Carson City NV 90746 310 631-6672 Fax: 310 631-6628 Toll-Free: 800 448-8468 Web: www.johnsonwindowfilms. com Intl Sls Associate Spencer Robley Mktg Dir Cody Forbes JOY FILTERS, INC. 65 Cedar Point Dr Suite 222 Barrie ON L4N 9R3 813 641-7841 Fax: 813 649-0702 Toll-Free: 866 569-3458 info@joyfilters.com Web: www.joyfilters.com Pres Joy Reutimann Sls Mgr/VP Gary Ford JS PRODUCTS INC. 5540 B S Procyon Ave Las Vegas NV 89118 702 212-1343 Fax: 702 362-5084 Toll-Free: 800 255-7011 Web: www.steelman-js.com Pres Rick Sawyer VP-Sls/Mktg Johnny Mora Dir-Cust Serv Diane Buckner K-G PACKAGING INC. 8001 Keele St Concord ON L4K 1Y8 905 669-9855 Fax: 905 669-6184 Web: www.kgpackaging.com Pres Lee Paige VP-Sls/Mktg Bernie Weitzman Tech Dir Kent Horne KARCHER CANADA INC. 6535 Millcreek Dr Unit 67 Mississauga ON L5N 2M2 905 672-8233 Fax: 905 672-3155 Toll-Free: 888 705-9444 Toll-Free Fax: 800 465-6013 sales_kci@karcherna.com Web: www.karcher.ca Bus Serv Mgr Laura Park Accnt Charlene Reekie Reg Man Dir Al Bennett KASUMA AUTO ENG (P) LTD Vit Bhawan Gondal Rd OPP Gurukul Temple Rajkot Gujara India 360002 912827252403 Fax: 912827253200 info@kasumabearings.com Web: www.kasumabearings.com KEN-CO INDUSTRIES LTD. 1070 Heritage Rd Burlington ON L7L 4X9 905 335-1828 Fax: 905 335-1829 Toll-Free: 800 263-4283 info@ken-co.com Web: www.ken-co.com Pres Barry Dixon Gen Sls Mgr Tom Peacock Purch Mgr Juan Guevara Office Mgr Patricia Taylor KEYSTONE AUTOMOTIVE INDUSTRIES 8500 rue Jarry E Anjou QC H1J 1X7

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514 355-2200 Fax: 514 355-3355 Toll-Free: 800 665-7562 Web: www.keystone-auto.com Reg Mgr Jean Sebastien Michaud KIMBERLY-CLARK – DIY DIVISION 14627 128 Ave NW Edmonton AB T5L 3H3 Fax: 780 459-2696 Toll-Free: 800 443-4231 Ext. 54665 jjasinsk@kcc.com Web: www.kcdiy.com VP Jerry Jasinski KING HO TRAFFIC MATERIAL CO. LTD. 669 Tengshing Rd Kueisan Hsiang, Taoyuan Hsien Taiwan 333 China 88633597779 Fax: 88633503294 kingho.snn@msa.hinet.net Web: www.kingho.com.tw

KMS TOOLS AND EQUIPMENT 110 Woolridge St Coquitlam BC V3K 5V4 604 522-5599 Fax: 604 522-0638 KOCH PACKAGING SYSTEMS, LP 44 Indian Lane E Towaco NJ 07082 973 541-7312 Fax: 973 402-2144 info@kochpackaging.com Web: www.kochpackaging.com Sls Eng Mark Mosher Man Dir Ernst Felker KONETA, INC. – PROTECTA PO Box 150 Wapakoneta OH 45895-0150 Location: 1400 Lunar Dr 419 739-4200 Fax: 419 739-4247 Toll-Free: 800 356-0712 Techline: 800 356-0712 sales@konetainc.com Web: www.konetainc.com Sls Mgr Bob Lightle Sls/Mktg Mgr Sarah Stechman Sls Coord Linda Lee KROWN RUST CONTROL SYSTEMS 245 Creditstone Rd Concord ON L4K 1N6 905 738-6191 Fax: 905 738-6190 Toll-Free: 800 410-9669 info@krown.com Web: www.krown.com Reg Dir Bernard St-Denis

LAFLAMME AIR LIBRE INC. – DIV. OF LAL INC. 111 rue Beauvais Delson QC J5B 1W6 450 638-5475 Fax: 450 638-6771 mlanglois.lal@bellnet.ca Assoc Dir Martin Langlois LANGEMAN MANUFACTURING LIMITED 56 Oak St E Leamington ON N8H 2C2 519 326-6104 Fax: 519 326-4188 sales@langeman.com Web: www.langeman.com Pres Gary D Langeman Controller Beth Loewen Cust Serv Mgr Rob Langeman LECAVALIER AUTO PARTS – PIÈCES AUTOMOBILES LECAVALIER 2925 boul Ste-Sophie Sainte-Sophie QC J5J 1L1 450 436-2441 Fax: 450 436-9500 Toll-Free: 800 363-2567 info@lecavalier.com Web: www.lecavalier.com Dir Gen PR Patrice Rochon LES INDUSTRIES MB 288 rang Saint-Edouard St-Jean-sur-Richel QC J2X 5T9 450 346-3637 Fax: 450 346-5858 Toll-Free: 888 922-7722 industriesmb@qc.aira.com Web: www.industriesmb.com Pres Marcel Bergeron VP Lucie Bergeron LINDE CANADA LIMITED 5860 Chedworth Way Mississauga ON L5R 0A2 905 501-1700 Fax: 905 501-1717 Toll-Free: 888 256-7359 info@lindecanada.com Web: www.lindecanada.com Commun Mgr Meghan Gibson LM2 MARKETING INC. 1271 Martin Grove Rd Etobicoke ON M9W 4X2 905 266-0332 Fax: 905 266-0669 gmenne@lm2.ca Web: www.lm2.ca VP-Sls/Mktg Gary Menne LORD CORPORATION PO Box 8012 Cary NC 27511 Location: 111 Lord Dr 919 859-3034 Fax: 919 859-1292 Toll-Free: 800 234-3876 LORDCO PARTS LTD. 22866 Dewdney Trunk Rd Maple Ridge BC V2X 3K6 604 467-1581 Fax: 604 466-4172 Toll-Free: 877 591-1581

Web: www.lordco.com Pres Ed Coates VP-Sls Doug Coates VP-Distrib Bob Coleman Mktg Mgr Sarah Durant LOUIS M. GERSON CO., INC. 16 Commerce Blvd Middleboro MA 02346 508 947-4000 Fax: 508 947-5442 Toll-Free: 800 225-8623 Toll-Free Fax: 800 443-7766 sales@gersonco.com Web: www.GersonPro.com Pres Ronald Gerson VP-Sls Auto Tom Nicolosi LYMAN AGENCIES LTD. 4415 Juneau St Burnaby BC V5C 4C4 604 435-9098 Fax: 604 435-7289 sales@lyman-agencies.com Web: www.lyman-agencies.com Pres Kenneth Morrison M P MARKETING 100-625 rang Saint-David Lot 100 Ste-Brigit-Saults QC J0C 1E0 514 239-2343 Fax: 819 336-9242 pirsonm@netco.ca Sls Rep Marc Pirson M&B ENGINEERING S.R.L. Via Della Costituzione 45 Correggio Reggio Emilia, Italy 42015 39-0522-644511 Fax: 39-0522-644512 info@mb-re.it Web: www.mb-re.it CEO Dido Boni MAACO SYSTEMS CANADA INC. 8400 Lawson Unit 1 Milton ON L9T 0J8 905 875-1248 Fax: 905 875-0105 Toll-Free: 800 387-6780 opportunities@maaco.ca Web: www.maaco.ca Pres Gary Dohring Mktg Mgr Bruce Tokiwa MAC TOOLS – DIV. OF STANLEY 505 N Cleveland Ave Westerville OH 43082 614 755-7000 Toll-Free: 800 622-8665 Toll-Free Fax: 800 622-3295 Web: www.mactools.com COO Michael Murray CFO Trish Pieper VP-Sls/Mktg Dan Pilolo Dir-Mktg Roger Spee MANCORP INDUSTRIAL SALES LTD. 20186 113B Ave Maple Ridge BC V2X 0Y9 604 420-4332 Fax: 604 942-4950 Toll-Free: 800 595-2632 info@mancorp.ca Web: www.mancorp.ca Gen Mgr Glenn Sheffer Principal Marilyn Sheffer Sls Mgr Keith Sheffer Controller Neil Sheffer Serv Mgr Max Hughes

MANN+HUMMEL USA INC. 6400 S Sprinkle Rd Portage MI 49002 269 329-3900 Fax: 269 329-7201 info@mann-hummel.com Web: www.mann-filter.us VP/Gen Mgr Michael Murphy MASTER APPLIANCE CORP. PO Box 68 Racine WI 53401-0068 Location: 2420 18th St Racine WI 53403-2381 262 633-7791 Fax: 262 633-9745 Toll-Free: 800 558-9413 Techline: 262 633-8840 sales@masterappliance.com Web: www.masterappliance.com Pres Scott Radwill Dir-Sls John Brott Cust Serv Mgr Lindy Hinsman Materials Mgr Dan Naughton MASTER SCHOOL OF AUTOBODY MANAGEMENT 2171 Grand Ave Galesberg IL 61401 805 564-3436 Fax: 309 342-0931 MATCO TOOLS CANADA 25 Karissa Lane Holland Landing ON L9N 1R6 905 953-1016 Fax: 905 953-1424 Web: www.matcotools.com Gen Mgr Ralph Breitkreutz MATTHEWS COLLISION EQUIPMENT LTD. 72 Canyon Dr NW Calgary AB T2L 0R3 403 560-6925 Fax: 403 282-3412 matthewsequipment@shaw.ca Sls Mgr Norm Matthews MAXZONE AUTO PARTS CORP. 15889 Slover Ave Fontana CA 92337 909 822-3288 Fax: 909 822-3399 Toll-Free: 888 286-1188 maxzone@maxzone.com Web: www.maxzone.com VP-Bus Dev Galen Chen Br Sls Mgr Meggie Tsa Marketing Claire Chien Reg Sls Rep Danny Liu Reg Sls Rep Brook Yong MCGARD LLC 3875 California Rd Orchard Park NY 14127 716 662-8980 Fax: 716 662-8985 Toll-Free: 800 669-6887 mcgard@mcgard.com Web: www.mcgard.com Pres Peter McCauley CEO Durham McCauley VP-Sls/Mktg John Mondo Sls Mgr Serena Duminuco Sls Mgr Marc Courtney Media Coord Lorrie Lux MECHANIX WEAR CANADA INC. 103-2762 190th St Surrey BC V3S 3W6 Toll-Free: 877 278-5822 Toll-Free Fax: 877 278-5877 info@mechanixwear.ca

Web: www.mechanix.ca MEGUIAR’S (CANADA) INC. 6175 Danville Rd Mississauga ON L5T 2H7 905 670-5580 Fax: 905 670-5174 Toll-Free: 800 278-4559 Techline: 800 278-4559 Web: www.meguiarscanada.com Pres/CEO Ronald B Morton Natl Sls/Gen Mgr Greg Morton Ops Mgr Larry Cook Reg Mgr Yuri Gerzon MERITHIAN PRODUCTS CORP. 220 Viceroy Rd Unit 13 Concord ON L4K 3C2 905 669-0570 Fax: 905 669-1598 Toll-Free: 800 920-8823 sales@merithian.com Web: www.merithian.com Pres Larry Miller METABO CANADA, INC. 55 Administration Rd Unit 7 Concord ON L4K 4G9 905 761-0023 Fax: 905 761-0026 Web: www.metabo.ca Mktg Mgr Al Reed Pub Rel Coord Christina Sanchez Man Dir Mike Clune MICROFLEX 2301 Robb Dr Reno NV 89523 775 746-6600 Fax: 775 746-6586 Toll-Free: 800 876-6866 hleung@microflex.com Web: www.microflex.com VP-Intl Sls Richard Todd Intl Accts Mgr Hyong Leung MIRKA ABRASIVES CANADA INC. 7493 Rte Trans Canada bureau 102 Saint-Laurent QC H4T 1T3 514 497-1016 Fax: 800 626-6970 Toll-Free: 800 843-3904 john.booth@mirka.com Web: www.mirka.com Pres E John Booth Mktg Mgr Michael Gulley Cust Serv Rep Diane Landals

COMPANY DIRECTORY

KLEEN-FLO TUMBLER INDUSTRIES LTD. 75 Advance Blvd Brampton ON L6T 4N1 905 793-4311 Fax: 905 793-4318 Toll-Free: 800 216-7778 kleenflo@kleenflo.com Web: www.kleenflo.com Pres Keith Osborne VP-Fin Ken Watt VP-Mktg Chris Osborne Reg Sls Mgr QC Denis Desaulniers Reg Sls Mgr Central/Maritime Adam Candido Purch Mgr Tim Bowie

KUEHNE & NAGEL INTERNATIONAL LTD. 6335 Edwards Blvd Mississauga ON L5T 2W7 905 670-6901 Fax: 905 565-7007 Web: www.kuehne-nagel.com

MITCHELL INTERNATIONAL 4711 Yonge St Suite 702 North York ON M2N 6K8 416 733-1633 Fax: 416 733-0099 Toll-Free: 888 271-6176 Web: www.mitchell.com VP/Gen Mgr Cdn Ops Mike Jerry Dir Field Ops David Haldenby MOBILE AIR CONDITIONING SOCIETY (MACS) WORLDWIDE PO Box 88 Lansdale PA 19446 Location: 225 S Broad St 215 631-7020 Fax: 214 631-7017 info@macsw.org Web: www.macsw.org Pres Elvis Hoffpavir VP-Sls/Mktg Marion Posen

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industry listings MODERN SALES CO-OP 87 Caplan Ave Barrie ON L4N 9J3 705 792-2245 Fax: 705 792-2252 reid.ferguson@modernsales.ca Web: www.modernsales.ca Pres Don Skuce VP Reid Ferguson Ops Mgr Perry Shareef Sls/Mktg Mgr Eric St. Peters

COMPANY DIRECTORY

MOHAWK LIFTS (MOHAWK RESOURCES LTD.) PO Box 110 Amsterdam NY 12010-0110 Location: 65 Vrooman Ave 518 842-1431 Fax: 518 842-1289 Toll-Free: 800 833-2006 sperlstein@mohawklifts.com Web: www.mohawklifts.com Sls Mgr Steve Perlstein Mktg Gretchen Smith Sls Mitch Weller Sls Ray Pedrick Sls Buck Gasher MONDIAL LIFT S.R.L. Via Teramo 15 Manoppello Scalo Pescara, Italy 65125 39-085-8569125 Fax: 39-085-8562286 customerservice@mondial-lift. com Web: www.mondial-lift.com Man Dir Alfonso Taraschi MONIDEX DISTRIBUTION INTERNATIONAL 10700 rue Colbert Anjou QC H1J 2H8 514 323-9932 Fax: 514 323-0020 Toll-Free: 800 463-4131 monidex@monidex.com Web: www.monidex.com Pres Sal Polletta Purchaser Johnny Sallo Parts Mgr Richard Sfrozin Asst Parts Mgr Phil Carmosino MORGAN MANUFACTURING, INC. PO Box 737 Petaluma CA 94952-0737 Location: 521 Second St 707 763-6848 Fax: 707 763-4507 Toll-Free: 800 423-4692 customerservice@morganmfg. com Web: www.morganmfg.com Pres Carl Butch Palmgren Office Mgr Mary Kinney Cust Serv Mgr Janice Luchini MORTON P. SHULMAN 600 rue de la Montagne bureau 600 Montréal QC H3C 4S4 514 937-7614 Fax: 514 937-1576 Sls Mgr Morton P Shulman MOTOR GUARD CORPORATION 580 Carnegie St Manteca CA 95337 209 239-9191 Fax: 209 239-5114 Toll-Free: 800 227-2822 Toll-Free Fax: 800 237-7581 info@motorguard.com Web: www.motorguard.com

Pres David Barleen Natl Sls Mgr Brian Jacobson Inside Sls Admin Marie Casuga NACE-INTERNATIONAL AUTOBODY CONGRESS & EXPOSITION PO Box 612128 Dallas TX 75261-2128 Location: 6191 N Highway 161 Suite 500 Irving TX 75038-2128 972 536-6444 Fax: 972 536-6445 Toll-Free: 888 529-1641 info@naceexpo.com Web: www.naceexpo.com Mktg Mgr Shelby Hausler NAPIER ENTERPRISES 4 Nihan Dr Unit 3 St Catharines ON L2N 1L1 905 935-0427 Fax: 905 935-2918 Toll-Free: 800 567-2434 salez@napierenterprises.com Web: www.sportzbynapier.com Pres Roman Napieraj VP Christina Milan Cust Serv Mgr Jackie Weaver Sls/Mktg Rep sales Department Mktg Coord Katie Gordon NASTRA AUTOMOTIVE IND. INC. 3 Sidney Crt Lindenhurst NY 11757 631 225-1225 Fax: 631 225-6418 Toll-Free: 18006NASTRA Web: www.nastra.com CEO Antonio Abbatiello CIO Robert Abbatiello NATIONAL AUTOMOTIVE TRADES ASSOCIATION 1-8980 Fraserwood Crt Burnaby BC V5J 5H7 604 432-7987 Fax: 604 432-1756 dalefinch@ara.bc.ca Web: www.natacanada.com Pres Rob Lang Exec VP Dale Finch Sec-Treas Bill Burkimsher NEXA AUTOCOLOR 2301 Royal Windsor Dr Mississauga ON L5J 1K5 905 823-8377 Fax: 905 823-4139 automotiverefinishcanada@ppg. com Web: www.nexaautocolor.com Dir-Auto Refinish Cda Jean Guy Rosa NEXTBASE-USA 2630 Strozier Ave Unit F El Monte CA 91733 714 993-9628 sales@nextbase-usa.com Web: www.nextbase-usa.com Sls Mgr Keating Leung NISSAN CANADA INC. 5290 Orbitor Dr Mississauga ON L4W 4Z5 905 629-2888 Fax: 905 629-9742 NORTECH INNOVATIVE PRODUCTS 7300 East Danbro Cres Mississauga ON L5N 6C2

905 812-5117 Fax: 905 812-5106 Toll-Free: 800 387-3180 Pres Mike Cooper NORTON – AUTOMOTIVE REFINISHING DIVISION PO Box 3008 Hamilton ON L8L 7Y5 Location: 3 Beach Rd 905 547-2551 Fax: 905 547-8593 Toll-Free: 800 263-6565 Toll-Free Fax: 800 850-5816 Web: www.nortonautomotive.com Sls Supvr – Maritimes Dennis Mahar Sls Supvr SW Ont Derek Bennie Sls Supvr – Ottawa Nicole Constantineau Reg Sls Mgr Central/Western Cda Robert J Stracina Reg Sls Mgr Eastern Cda Claudio Di Sabato Sls Rep Montréal Daniel Lessard Sls Rep GTA Ryan Beattie Sls Rep QC Andre Briand Mktg Info Spec Angela Spano NORTOOL AUTOMOTIVE WAREHOUSING INC. 438 Limestone Cres Toronto ON M3J 2S4 416 667-1083 Fax: 416 667-0812 Toll-Free: 800 268-1941 nortool@autoforce.ca Web: www.nortool.ca Pres Daron Misakyan NOVA VERTA CANADA (ITAL/CAN AUTOMOTIVE LTD.) 231 Millway Ave Unit 16 Concord ON L4K 3W7 905 669-8844 Fax: 905 669-8845 Toll-Free: 888 280-6682 Web: www.novaverta.ca Pres Bruno Muzzi Ops Mgr Domenic Muzzi OMEGA ENVIRONMENTAL TECHNOLOGIES (AUTOMOTIVE DIV.) 1401 Valley View Lane Suite 100 IRVING TX 75061 972 812-7000 Fax: 972 812-7001 Toll-Free: 888 286-6342 Toll-Free Fax: 888 663-4287 Web: www.omega-usa.com Pres Grace Davis CIO Thom Davis VP Tommy France ONTARIO AUTOMOTIVE EQUIPMENT 84 Algonquin Rd Little Britain ON K0M 2C0 416 771-1414 Fax: 705 786-9799 andrei.lift@gmail.com Web: www.on123.ca Owner Andrei Marcoviciu ONTARIO AUTOMOTIVE RECYCLERS ASSOCIATION (OARA) 845 Upper James St Unit 224 Hamilton ON L9C 3A3 519 858-8761 Web: www.oara.com Exec Dir Steve Fletcher

ONTARIO SPRAY BOOTH LTD. 20 Bram Crt Unit 8&9 Brampton ON L6W 3R6 905 459-9332 Fax: 905 454-3464 Toll-Free: 866 293-3406 ontariospraybooth@bellnet.ca Partner Jim MacDonald OPTIMA SPRAY EQUIPMENT 580 Carnegie St Manteca CA 95337 209 239-9191 Fax: 209 239-5114 Toll-Free: 800 227-2822 info@motorguard.com Web: www.motorguard.com Pres David Barleen Gen Mgr Tim Keating Natl Sls Mgr Brian Jacobson OSRAM SYLVANIA LTD. 2001 Drew Rd Mississauga ON L5S 1S4 905 673-6171 Fax: 905 671-5584 Toll-Free: 800 544-4828 Web: www.sylvania.com Pres Abbas Khan VP-Sls John Preville Sls Mgr Rolf Muench Mktg/Commun Mgr Laura Fuller PAINTLINE PRODUCTS INC. 37 Hamilton Rd Barrie ON L4N 8Y6 705 721-9500 Fax: 705 721-8646 Toll-Free: 800 668-8448 cmakad@paintline.ca Web: www.paintline.ca Pres James Burke VP Jeff Burke Gen Mgr Central Scott South Spray Booth Sls Charles Makad PARASOL INC. 252A Broadway Ave Toronto ON M4P 1V9 416 486-4947 Fax: 416 486-3552 Toll-Free: 888 702-0778 Techline: 416 200-6231 info@parasolinc.com Web: www.parasolinc.com CEO Harjit Bijlani PBE DISTRIBUTORS INC. 1368 United Blvd Coquitlam BC V3K 6Y2 604 540-7200 Fax: 604 526-2237 Toll-Free: 800 663-2523 Natl Sls Mgr Arnie White Dir-Purch Jim Coxford PBE TECHNOLOGIES INC. 1210 Fortune Ave Detroit Lakes MN 56501 218 847-2118 Fax: 218 847-9416 Toll-Free: 800 293-3710 Web: www.spotwelder.com Product Mgr E John Kern PERMATEX CANADA 8450 Lawson Rd Unit 1 Milton ON L9T 0J8 905 693-8900 Fax: 905 864-8602 Web: www.permatex.com Gen Mgr Ian Fletcher

Mktg Mgr Donny Braga PJ1: PJH BRANDS 8747 E Via de Commercio Scottsdale AZ 85258-3328 480 991-8002 Fax: 480 998-4838 info@pj1.com Web: www.pj1.com Pres P J Harvey Commun Mgr Penny Harvey PLASTIQUE ROYAL INC. 1120 Place Verner Laval QC H7E 4P2 450 661-8250 Fax: 450 661-7006 POLYCRACKER, INC. 487 Division St Boonton NJ 07005 973 335-2828 Fax: 973 402-7222 Toll-Free: 800 334-2524 polycracker@netscape.com Web: www.fisheyeterminator.com/ polycracker Gen Mgr Sharron Lippman PPG CANADA INC. – AUTOMOTIVE REFINISH CANADA 2301 Royal Windsor Dr Mississauga ON L5J 1K5 905 823-8377 Fax: 905 823-0398 Toll-Free: 888 310-4762 AutoRefinish@ppg.com Web: www.ppgrefinish.com Dir-Refinish Cda Jean-Guy Rosa PRO BODY PARTS 1761 Pembina Hwy Unit 3 Winnipeg MB R3T 2G6 204 982-3020 Fax: 204 255-5270 probodyparts@probodyparts.com Web: www.probodyparts.com Pres David Provinciano Purch Mgr Iain Shepherd PRO FORM PRODUCTS LTD. 604 McGeachie Dr Milton ON L9T 3Y5 905 878-4990 Fax: 905 878-1189 Toll-Free: 800 387-7981 proformprod@bellnet.ca Web: www.proformprod.com Pres Jerry West VP/Gen Mgr Marlene Speck Exec VP Jim Speck PRO SPOT INTERNATIONAL, INC. 2625 Temple Hts Dr Suite ’A’ Oceanside CA 92056 760 407-1414 Fax: 760 407-1421 Toll-Free: 877 776-7768 info@prospot.com Web: www.prospot.com Pres Joran Olsson Adv Rep Debbie DePew PRO-SPRAY AUTOMOTIVE FINISHES 600 Nova Dr SE Massillon OH 44646 Toll-Free: 800 776-0933 info@prosprayfinishes.com Web: www.ProSprayFinishes.com Pres Tom Perry Mktg Mgr Laura Yerkey

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Dir-Bus Dev Tom Gardner Dir-Natl Accts John Franken PRO-TEK 901 rue Hérelle Longueuil QC J4G 2M8 450 651-4249 Fax: 450 651-9941 Toll-Free: 800 361-7956 sales@pro-tek.ca Web: www.pro-tek.ca Pres Aurèle Chartrand Natl Sls Mgr Jack Vandervelde Controller Claire Labbe PROMACH SHOP SUPPLY ET EQUIPMENT 526 ch de la Grande-Côte St-Eustache QC J7P 0E4 450 430-4335 Fax: 450 430-2230 Toll-Free: 888 594-6018 promach@videotron.ca Web: www.promach.ca Pres Gérard Provost Sec Diane Provost

R & H PRODUCTS 1721 SE Grace Ave Unit F Battle Ground WA 98604 360 687-9784 Fax: 360 687-3452 info@rh-products.com Web: www.rh-products.com Pres Larry Kopkie R.S. FINISHING SYSTEMS INC. 145 Industrial Pky S Unit 2 Aurora ON L4G 3V5 905 881-9768 Fax: 905 727-7555 matthew@rsfinishing.com Web: www.rsfinishing.com Pres Richard Bannister Special Equip Dir Matthew Bannister READING TECHNOLOGIES INC. (RTI) 1031F MacArthur Rd Reading PA 19605 610 372-9200 Fax: 610 372-1984 Toll-Free: 800 521-9200 info@driair.com Web: www.rti-pbe.com CEO Paul Flynn Sls Mgr Larry Parker REGIONAL AUTOMOTIVE WAREHOUSING 1389 Triole St Ottawa ON K1B 4T4 613 746-7707 Fax: 613 746-7388 Toll-Free: 800 344-0106 Pres Marc Brunelle VP Dominic Monaco Buyer Tom Gilbert

ROBOVENT SOLUTIONS GROUP 3840 Agler Rd Columbus OH 43219 614 428-1700 Fax: 614 428-1701 jim.reid@robovent.com Web: www.robovent.com Pres Jim Reid ROCKY MOUNTAIN SALES (2007) LTD. 12608 126th St Edmonton AB T5L 0X6 780 454-8890 Fax: 780 454-2356 Gen Mgr Dave Swenson ROTARY LIFT 2840 Argentia Rd Unit 4 Mississauga ON L5N 8G4 815 227-3168 Fax: 812 268-9543 Toll-Free: 888 256-4195 Web: www.rotarylift.com ROUSSEAU MÉTAL, INC. 105 av de Gaspé O St-Jean-Port-Joli QC G0R 3G0 418 598-3381 Fax: 418 598-6776 Toll-Free: 866 463-4270 info@rousseaumetal.com Web: www.rousseau-automotive. com Mktg Coord Mélissa Barette Mktg/Commun Mgr Marie-Jose Arcand RPM SALES AND MARKETING 250 Ferguson Dr Woodstock ON N4V 1B3 519 421-3986 rzehnal@hotmail.com Partner Paul Murphy Partner Ron Zehnal RTI TECHNOLOGIES, INC. PO Box 3099 York PA 17402 Location: 10 Innovation Dr 717 840-0678 Fax: 717 755-8304 Toll-Free: 800 468-2321 rti@rtitech.com Web: www.rtitech.com CFO Dennis Beaverson VP-Sls Steve Anderson VP-Mktg Kelvin Butz VP-Ops Dan Feeser Sls Rep Teresa Scott VP-Tech Thomas Crandall RUST CHECK CORP. (THE DOMINION SURE SEAL GROUP OF COMPANIES) 6175 Danville Rd Mississauga ON L5T 2H7 905 564-9991 Fax: 905 564-9150 Toll-Free: 800 465-9262

Web: www.rustcheck.com Pres/CEO Ronald B Morton Natl Sls Mgr Mario Segreti

chen_jun0429@hotmail.com Web: www.novatork.com Rep Jun Chen

SAICO-USA 7905 Cochran Rd Suite 100 Glenwillow OH 44139 Fax: 440 542-9173 Toll-Free: 800 933-7876 Techline: 800 224-1007 Web: www.saeco-usa.com Pres Sidney H Bobbitt

SHAVER INDUSTRIES INC. 20 Steckle Pl Unit 8 Kitchener ON N2E 2C3 519 894-4800 Fax: 519 894-4726 Toll-Free: 888 766-8328 sales@shaverinc.com Web: www.shaverinc.com Pres Mark Shaver

SAINT-GOBAIN ABRASIVES CANADA INC. PO Box 10 Plattsville ON N0J 1S0 Location: 28 Albert St 519 684-7441 Fax: 519 684-7601 Web: www.saint-gobain.com Mgr-Graphic Design Bob Bender SASKATCHEWAN ASSOCIATION OF AUTOMOTIVE REPAIRERS INC. PO Box 25083 Saskatoon SK S7K 8B7 306 220-5919 Fax: 306 244-7227 dir@s-a-a-r.com Web: www.s-a-a-r.com Exec Dir Bill Ziebart SAYCO DISTRIBUTORS LTD. – DIV. OF CANBUILT MFG. 103 Milvan Dr Weston ON M9L 1Z7 416 749-6555 Fax: 416 749-7597 Toll-Free: 888 607-2926 sales@canbuilt.com Web: www.canbuilt.com Pres Bill Teskey Sls Mgr Russ Murdock SCORPION COATINGS CAN. INC. 25 Rayborn Cres St Albert AB T8N 5B9 780 460-4246 Fax: 780 460-4251 Toll-Free: 888 349-2729 Web: www.scorpioncanada.com Pres Ivan Mayer Sls Mgr Terry Mayer Office Mgr Kim Bindon SEFOR INC. 8134 boul Lévesque E Laval QC H7A 1V2 514 326-6000 Fax: 450 665-4133 Toll-Free: 800 463-6000 sefor.inc@videotron.ca Pres Claude Chenier Dir Raymond Sevigny Sec-Treas Claire H Chenier SEM PRODUCTS, INC. 1685 Overview Dr Rock Hill SC 29730 Fax: 803 207-8300 Toll-Free: 866 327-7829 Web: www.semproducts.com Pres Steve Fussy VP-Sls/Mktg George Krul Reg Sls Mgr East Juan Cordova SHANGHAI UB MACHINERY CO. LTD 3294 Artesian Dr Mississauga ON L5M 7J8 905 997-4768 Fax: 905 997-4768

SHEREX INDUSTRIES LTD. 4180 Morris Dr Burlington ON L7L 5L6 800 263-6656 Fax: 905 639-9537 Web: www.sherex.ca Owner Tom Kane SHERWIN-WILLIAMS AUTOMOTIVE FINISHES 180 Brunel Rd Mississauga ON L4Z 1T5 905 890-1600 Fax: 905 890-0462 Toll-Free: 800 340-6133 canadian.communications@ sherwin.com Web: www.sherwin-automotive. com Dir-Sls/Ops Bob Leibel Reg Mgr Eastern Yves Roy Reg Mgr Western Thayne Christensen Reg Mgr Ontario Daryll O’Keefe Zone Mgr Canada Dave Lalonde Natl Acct Mgr Serge LeBlanc Natl Fleet Mgr Earl Stone Nat Auto Parts Mgr Tom Forster SHERWIN-WILLIAMS INC. – DIVERSIFIED BRANDS DIVISION 18 rue du Bourgogne Kirkland QC H9H 5B4 Location: 101 Prospect Ave Cleveland OH 44115 514 671-0008 Fax: 216 774-1827 rfragnito@sherwin.com Web: www.duplicolor.com VP-Sls Brian Padden Dir-Sls Doug Arnold Natl Sls Mgr Riccardo Fragnito Product Mgr Steve Spirko SHOOT SUIT, INC. 1721 SE Grace Ave Unit D Battle Ground WA 98604 360 687-3451 Fax: 360 687-3452 Toll-Free: 800 422-1604 larry@shootsuit.com Web: www.shootsuit.com VP Larry Kopkie SHOP SOLUTIONS GROUP 115 Brock St Barrie ON L4N 2M3 705 725-5444 Fax: 705 725-5422 infor@ssgroupcanada.ca Web: www.ssgroupcanada.ca SHURTAPE 1506 Highland Ave NE Hickory NC 28602 828 322-2700 Ext. 5464 Fax: 828 322-5583 Toll-Free: 800 438-5779 Ext. 5464

Techline: 828 322-2700 kolender@shurtape.com Web: www.shurtape.com Pres Jim Shuford Cdn Sls Mgr Donna Parkhurst Cdn Sls Mgr Todd Jones Product Mgr Terry Hagood SIA ABRASIFS JJS INC. 900 ch Olivier Saint-Nicolas QC G7A 2N1 418 836-0557 Fax: 418 836-0537 Toll-Free: 800 463-1574 abrasifsjjs@siajjs.com Web: www.sia-abrasives.com Pres Andree Samson Sls Mgr Simon Patry Sls Tech Brett Statchel SNAP-ON TOOLS OF CANADA LTD. 6500 Millcreek Dr Mississauga ON L5N 2W6 905 812-5774 Fax: 905 826-7470 Toll-Free: 800 665-8665 canadacustomercare@snapon. com Web: www.snapon.com/canada VP-Sls/Gen Mgr Brian Ross Mktg Comm Mgr Ray Lavender Mktg Mgr Peter Hoyle SPECIALITY PRODUCT SALES, INC. 420 Deermont Crt SE Calgary AB T2J 5W7 403 271-9270 Fax: 403 271-9191 larry@spsales.com Pres Jack Bergman Gen Mgr Larry Bergman SPECIALTY PRODUCTS COMPANY – SPC PERFORMANCE DIVISION PO Box 923 Longmont CO 80502 Location: 4045 Specialty Pl Longmont CO 80504 303 772-2103 Fax: 303 772-1918 Toll-Free: 800 525-6505 info@specprod.com Web: www.spcalignment.com Pres/CEO Ben Bigelow Adv Mgr Vickie Wheeler SPECTRA CHROME CANADA LTD. 177B Exeter Rd London ON N6L 1A4 519 652-0007 Fax: 519 652-2477 Pres Rick Bauslaugh Co-Owner Barb Bauslaugh

COMPANY DIRECTORY

PULL-IT CORPORATION/ MO-CLAMP 6920 SW 111th Ave Beaverton OR 97008 503 644-9167 Fax: 503 644-2733 Toll-Free: 800 678-5548 Web: www.moclamp.com Pres Donald R Jensen VP Karen A Crook Mfg/Purch Mgr Kraig Kyriss

ROBERT BOSCH INC. – AUTOMOTIVE DIVISION 6955 Creditview Rd Mississauga ON L5N 1R1 905 826-6060 Fax: 905 826-5120 Toll-Free: 800 618-4729 Toll-Free Fax: 877 250-4305 Techline: 800 283-1111 VP/Gen Mgr Niall Davidson Natl Sls Mgr Cameron Young Mktg Mgr Sam Sgro

SPECTRA PREMIUM INDUSTRIES INC. 1421 rue Ampère Boucherville QC J4B 5Z5 450 641-3090 Fax: 450 641-3866 Techline: 900 363-8533 administration@spectrapremium. com Web: www.spectrapremium.com VP-Sls/Mktg Jason Best Natl Sls Mgr Max Carter Mktg Mgr Gilles Tremblay SPIES HECKER 408 Fairall St Ajax ON L1S 1R6 800 668-6945 Toll-Free: 800 668-6945

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industry listings dpc-portal.canada@usa.dupont. com Web: www.spiesheckerusa.com Bus Mgr Mario Tremblay Mktg/Commun Mgr Lori Fleming SPRAY GUN SOLUTIONS INC. 13887 W 59th Pl Arvada CO 80004 303 424-3741 Fax: 303 424-8669 spraygunsolutionsinc@msn.com Web: www.spraygunsolutions.com Pres Tom Sullivan SPRAY TECH/JUNAIR AMERICA 1427 N Linden Ave Rialto CA 92376 909 609-6158 Fax: 909 419-7020 Web: www.spraytech.com

COMPANY DIRECTORY

SPX SERVICE SOLUTIONS 28635 Mound Rd Warren MI 48092 416 818-4158 Toll-Free Fax: 800 363-7329 Sls Mgr Michael Turner STANDARD AUTO WRECKERS 1216 Sewells Rd Scarborough ON M1X 1S1 416 286-8686 Fax: 416 286-8690 david@standardautowreckers.com Web: www.standardautowreckers.net Owner David Gold STANDOX 408 Fairall St Ajax ON L1S 1R6 Toll-Free: 800 668-6945 dpc-portal.canada@usa.dupont. com Web: www.standoxna.com STECK MANUFACTURING COMPANY, INC. 1115 S Broadway Dayton OH 45408 937 222-0062 Fax: 937 222-6666 Toll-Free: 800 227-8325 sales@steckmfg.com Web: www.steckmfg.com Pres John Brill VP Rick Vogel STEPHENSON EQUIPMENT LTD. 21 Murray Park Rd Winnipeg MB R3J 3S2 204 831-9633 Fax: 204 831-0585 Toll-Free: 800 325-7326 seco@mts.net Gen Mgr Lindsay Penner STRAIN-TEC MFG. 84 av Leacock Pointe-Claire QC H9R 1H1 514 694-1113 Fax: 514 694-6277 Toll-Free: 800 465-8575 arslan@securenet.net Web: www.straintec-arslan.com Pres/Gen Mgr arman gurarslan SUMMIT SOFTWARE SOLUTIONS, INC. 12130 Travertine Crt Poway CA 92064 858 547-8697

Fax: 858 547-8698 Toll-Free: 888 377-2661 sales@summitsoftwaresolutions. com Web: www.summitsoftwaresolutions.com CEO Frank Terlep SUNKISS THERMOREACTORS INC. 108 rue Arboit L’Assomption QC J5W 4P5 450 589-6144 Toll-Free: 800 675-0037 sunkiss.thermoreactors@bellnet.ca Pres Daniel Ayotte VP-Sls/Mktg Peter Phillipson SUNTEK WINDOW FILMS PO Box 4668 Martinsville VA 24115 Location: 345 Beaver Creek Dr Martinsville VA 24112 276 632-4991 Fax: 276 632-0173 Toll-Free: 888 321-5111 Web: www.suntekfilms.com Mgr-Suntek Direct Sls Liza Noland Mktg Coord Yvonne Spencer SUPER 48 SALES INC. 215 Rivermede Rd Concord ON L4K 3M5 905 669-4020 Fax: 905 738-8270 sales@super48sales.com Web: www.super48sales.com Pres Ali Ratanshi Mgr Rose Ladha Cust Care Shelly Lalji SUPERFINISH SYSTEMS LTD. 1034 Toy Ave Pickering ON L1W 3P1 905 619-9785 Fax: 905 683-3311 Toll-Free: 877 778-7746 info@superfinishsystems.com Web: www.superfinishsystems.com Pres John O’Halloran Sls/Tech Mgr Gary Cooper Mktg Coord Michelle O’Hara Acct Mgr Liz Wilson TONGDA AUTO MAINTENANCE EQUIP 1504 Farmstead Rd Unit 17 North York ON M2L 2G1 416 795-5182 Fax: 416 510-0989 zhongca@hotmail.com Web: www.yktongda.com Export Mgr Matthew Zhang TOOL INVENTORY & APPRAISAL SYSTEM INC. PO Box 1056 Cookstown ON L0L 1L0 Fax: 705 458-9822 Toll-Free: 866 877-2259 Web: www.toolappraisal.com Pres Tony Auchincloss TOPRING 895 boul Industriel Granby QC J2J 1A6 450 375-1828 Fax: 450 375-1408 Toll-Free: 800 263-8677 solutions@topring.ca Web: www.topring.com

TRACER PRODUCTS – DIV. OF SPECTRONICS CORPORATION 956 Brush Hollow Rd Westbury NY 11590 516 333-1254 Fax: 516 876-8411 Toll-Free: 800 641-1133 Toll-Free Fax: 800 354-2353 info@tracerline.com Web: www.tracerline.com Pres Jonathan Cooper VP-Sls/Mktg Gary Fixel Natl Sls Mgr Mike Fleming Mktg Commun Mgr Bob Savasta TRANSTAR AUTOBODY TECHNOLOGIES INC. 2040 Heiserman Dr Brighton MI 48114 810 220-3000 Fax: 810 220-3048 Toll-Free: 800 824-2843 Toll-Free Fax: 800 477-7923 publicrelations@tat-co.com Web: www.tat-co.com Pres/COO Charles Fuqua Jr Cdn Sls Mgr Cheryl Selwood Mktg Mgr Julie M Pallares Mktg Spec Michelle White TRIM-GARD COMPANY LIMITED 472 Newbold St London ON N6E 1K6 519 681-1090 Fax: 519 681-9880 Toll-Free: 800 265-6074 sales@trim-gard.com Web: www.trim-gard.com Gen Mgr Monte Goble TRISK LTD. 466 Speers Rd Floor 3 Oakville ON L6K 3W9 905 399-2800 Fax: 416 352-5738 Toll-Free: 866 478-4328 sales@hedsonna.com Web: www.hedsonna.com Gen Mgr Mike Bertrand Cust Serv Mgr Dustin King U-POL US INC. 630 Selvaggio Dr. Ste 300 Nazareth PA 18064 610 746-7081 Fax: 610 743-8654 Toll-Free: 800 340-7824 Toll-Free Fax: 800 787-5150 sales-us@u-pol.com Web: www.u-pol.com VP/Gen Mgr Calvin M Sanders VP-Ops Michael C Sanders U.S. CHEMICAL & PLASTICS 600 Nova Dr SE Massillon OH 44646 330 830-6000 Fax: 330 830-6005 Toll-Free: 800 321-0672 techinfo@uschem.com Web: www.USChem.com Pres Tom Perry Mktg Mgr Laura Yerkey Dir-Natl Acct John Franken Dir-Bus Dev Tom Gardner UAP INC. 7025 rue Ontario E Montréal QC H1N 2B3 514 256-5031 Fax: 514 256-8469 Web: www.uapinc.com

Pres/COO Robert R Hattem Exec VP Auto Parts Div Kevin Chase VP-Sls Joe Herauf VP-Prod Dev Tom Hunt ULTIMATE LININGS, LTD. – NEW BUSINESS DEVELOPMENT DIVISION 6630 Roxburgh Dr Suite 175 Houston TX 77041 713 466-0302 Fax: 713 937-0065 Toll-Free: 800 989-9869 info@ultimatelinings.com Web: www.ultimatelinings.com VP-Sls/Mktg John Jamroz VP Barry McCoraroy UNI-RAM CORPORATION 381 Bentley St Markham ON L3R 9T2 905 477-5911 Fax: 905 477-8922 Toll-Free: 800 417-9133 Web: www.uniram.com Pres Sam Yamamoto Gen Mgr Gord Meehay Sls Mgr Jay Farquharson Reg Rep Larry Bergmann UNI-SÉLECT INC. 170 boul Industriel Boucherville QC J4B 2X3 450 641-2440 Fax: 450 655-9532 Web: www.uni-select.com Pres/CEO Richard G Roy Cdn Exec VP Automotive Group Gary O’Connor VP-Sls/Mktg Robert Beauchamp VP-Corp Dev Guy Archambault VP MIS Jean-Pierre Beaulieu Pres USA Gary Kremer Mktg Mgr Linda Donnini UNI-SÉLECT PRAIRIES INC. 11754 170th St Edmonton AB T5S 1J7 780 452-2440 Fax: 780 444-3308 Toll-Free: 800 667-2862 Web: www.uni-select.com Gen Mgr Sean Corcelli Ops Mgr Ken Glen Mktg Mgr Bob Chapman Hum Res Mgr Sandy Finseth Admn Mgr Tim Gallant UNICURE SPRAYBOOTHS 104 Spence Lane Nashville TN 37210 615 889-3330 Fax: 615 889-6773 Toll-Free: 800 868-3033 unicure@spraybooths.com Web: www.spraybooths.com Natl Sls Mgr John Abernathy Cust Serv Mgr Doug Debelak UNITED SPRAY BOOTHS LTD. 380 Bradwick Dr Concord ON L4K 2W4 905 738-5489 Fax: 905 738-6751 Toll-Free: 800 901-3338 Web: www.unitedspraybooths.com Pres Jarvis Warda VP Peter Stamos UNITOOL INC. 9220 rue Charles-de-Latour Montréal QC H4N 1M2 514 384-9102

Fax: 514 383-4963 Toll-Free: 800 361-0417 Toll-Free Fax: 800 361-0112 info@unitool.com Web: www.unitool.com VP-Sls/Mktg Jay Tutunjian Purchaser Nathalie Hadjetian Admin Aline Hadjetian USI OF NORTH AMERICA, INC. 565 Commerce St Franklin Lakes NJ 07417 201 405-7760 Fax: 201 405-1070 Toll-Free: 877 874-6362 sales.usi@usius.com Web: www.usiofnorthamerica.com Pres Richard Bannister UVIEW ULTRAVIOLET SYSTEMS INC. 1324 Blundell Rd Mississauga ON L4Y 1M5 905 615-8620 Fax: 905 615-9745 Toll-Free: 877 776-8486 sales@uview.com Web: www.uview.com Pres Tony Ferraro CEO Phil Trigiani Intl Dir-Sls Les Paulowski Dir-Sls Jeff Prickett Sls Mgr Jack Kligman Product Mgr Stephen Whate Mktg Coord Simon Ozorio VALCO CINCINNATI CP, INC. 411 Circle Freeway Dr Cincinnati OH 45246 513 874-6550 Fax: 513 874-1424 Toll-Free: 800 788-3865 lonnie@valcocp.com Web: www.valco-cp.com Pres Rich Santefort Sls Mgr Lonnie Purkiser Sls Mgr Lloyd A Sturtevant Cust Serv Mgr Margaret Meeks Tech Support Brian Santefort VALLEY CARCOLOR INC. 13-19257 Enterprise Way Surrey BC V3S 6J8 604 530-5622 Fax: 604 530-2410 Gen Mgr Cal Belton VALSPAR INC. (PLASTI-KOTE) 7655 Tranmere Dr Mississauga ON L5S 1L4 905 671-8333 Fax: 905 671-0254 Toll-Free: 888 234-5790 Toll-Free Fax: 877 604-4325 Web: www.plastikote.com Natl Sls Mgr Auto Channel Gus Amodeo Product Mgr Matt Carlson Wrhse Mgr Godfrey Weir VALSPAR REFINISH, INC. 210 Crosby St Picayune MS 39466 601 798-4731 Fax: 601 798-6147 Toll-Free: 800 845-2500 Web: www.valsparautomotive.com Mktg Mgr Jeff Potter Plant Mgr Ken Jett Hum Res Mgr Suzanne Connell Mktg Coord Adam Hollowell VIKING BLAST AND WASH SYSTEMS 3810 N Toben Wichita KS 67226

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316 634-6699 Fax: 316 634-6658 Toll-Free: 800 835-1096 sales@vikingcorporation.com Web: www.vikingcorporation.com Gen Mgr Deron Lock Mktg/Adv Mgr Kristen Knox VISKON-AIRE CORPORATION 410 Winfield Ave Salisbury MD 21801 410 543-8802 Fax: 410 543-0545 Toll-Free: 800 336-3758 sales@viskon-aire.com Web: www.viskon-aire.com Pres Rob Johnson Natl Sls Mgr Mike Small Cust Serv Mgr Jane Shehan VOLKSWAGEN PARTS & SERVICE 3800 Hamlin Auburn Hills MI 48328 248 754-5000 Fax: 248 754-6504 Toll-Free: 800 822-8987

WSSL AUTO PARTS DISTRIBUTORS 1633 Ontario Ave Saskatoon SK S7K 1S7 306 665-7061 Fax: 306 653-4332 Toll-Free: 800 667-3964 wssl.cls@sasktel.net Pres/Gen Mgr Clarence L Schneider VP/Asst Mgr Glen Schneider WEATHER TECH CANADA 1164 Walkers Line Burlington ON L7M 1V2 888 905-6287 Toll-Free Fax: 800 461-1458 sales@weathertechcanada.com Web: www.weathertechcanada.com Pres Mark Ruzycki VP Tony Page Natl Sls Mgr Ron Hughes WELLS MANUFACTURING CORP. PO Box 70 Fond Du Lac WI 54936-0070 Location: 26 S Brooke St Fond Du Lac WI 54935 920 922-5900 Fax: 920 922-3585 sales@wellsmfgcorp.com Web: www.wellsmfgcorp.com Pres David A Peace VP-Sls/Mktg William Nonnamaker WESTERN STATES MFG. PO Box 3655 Sioux City IA 51103 Location: 811 Main St 712 252-4248 Fax: 712 258-4368 westernweld@aol.com Web: www.westernweld.com Gen Mgr Kerry T Bressler

WHITE & PETERS LTD. 101-1368 United Blvd Coquitlam BC V3K 6Y2 604 526-4641 Fax: 604 526-4632 Gen Mgr Mort Hall

Mississauga ON L5T 1N2 905 564-6225 Fax: 905 564-3628 Toll-Free: 800 263-5002 Toll-Free Fax: 800 347-0677 Web: www.wurthcanada.com Mktg Mgr Goran Abramovic ZURAWEL PATTON SAMPLE 16 Citadel Pk NW Calgary AB T3G 3X8 403 519-5666 Fax: 403 547-6398 duane@zps.ca Web: www.zps.ca Co-Owner Duane Zurawel Co-Owner Bill Sample Co-Owner Gord Patton

WHOLESALE AUTO PARTS WAREHOUSES 106 Caledonia Rd ST-Isidore ON K0C 2B0 613 524-2400 Fax: 613 524-2793 Toll-Free: 866 864-5800 wap1@ROGERS.COM Web: www.wholesaleautopartswarehouses.com CEO Trevor Kingsbury CFO Penny Cook Sls Mick McDonald WILSON AIR TOOLS & EQUIPMENT 1236 Speers Rd Unit 3 Oakville ON L6L 2X4 905 847-6663 Fax: 905 847-7073 nvince@bellnet.ca Pres Norm Vince Sls-Industrial Ted Willis

COMPANY DIRECTORY

W & E SALES CO., INC. 370 Elizabeth Ave Newark NJ 07112-2708 973 824-2000 Fax: 973 824-7382 Toll-Free: 800 932-9009 wemail@wesales.com Web: www.wesales.com Gen Mgr Richard Carr

WESTWARD TOOLS & EQUIPMENT 14360 123 Ave NW Edmonton AB T5L 2Y3 780 454-8180 Fax: 780 451-3379 Toll-Free: 866 523-4443 Toll-Free Fax: 866 453-2708 Web: www.westwardtools.ca Gen Mgr Glenn Wallace Sls Mgr East Jonathan Devenish Sls Mgr West Scott Laurie

WIZARDS/RJ STAR, INC. 11469 8th St NE Hanover MN 55341 763 497-5155 Fax: 763 497-5125 Toll-Free: 800 356-7223 sales@wizardsproducts.com Web: www.wizardsproducts.com Owner John Schlumpberger Pres Amy Antonsen Bus Mgr Susan Antonsen WORLD AUTO PARTS (CANADA) LTD. 355 Carlingview Dr Unit 1 Etobicoke ON M9W 5G8 416 675-6767 Fax: 416 675-6755 Toll-Free: 800 668-4434 Techline: 800 668-4434 Web: www.monaco-group.ca Pres Dominic Monaco VP Alan Alber Gen Mgr Warren Brown Ops Mgr Nancy Wilson Terr Mgr Richard Tothe Terr Mgr Francois Fortin Wrhse Mgr Steve Hurd WORLDWARE ENTERPRISES LTD. 30 Rosslinn Rd Cambridge ON N1S 3K1 519 621-8244 Fax: 519 622-5281 Toll-Free: 866 621-8244 crobinson@eatoils.ca Web: www.eatoils.com Natl Sls Mgr Charles Robinson WÜRTH CANADA 6330 Tomken Rd www.bodyshopbiz.com l December 2011 l Bodyshop 27

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products

State-of-the Art Spray Gun

New Clearcoat

DeVilbiss Automotive Refinishing’s TEKNA ProLite spray gun is fully coated inside and out with QuickClean coating, for fast cleanup and high corrosion resistance. QuickClean-coated guns are a must for waterborne and work great with solvent-based coatings as well.

EPA and SCAQMD approved, the gun is available with three new air caps for optimized performance with waterborne coatings and in varying climate conditions. The new tip and air cap design will produce tremendous finishes with the latest basecoats and clearcoats. TEKNA ProLite spray gun is well-balanced and ergonomically designed for increased comfort and performance.

DeVilbiss Automotive Refinishing www.autorefinishdevilbiss.com

Spies Hecker announces the introduction of Permasolid Low-VOC Clear Coat 8098, a low-VOC finish from the Spies Hecker “2K-Acryl-System.” Easy to apply and buff, this clear coat is designed to deliver excellent results over all Spies Hecker base coats. Permasolid LowVOC Clear Coat 8098 is a reliable choice, delivering excellent vertical stability and outstanding gloss. It features very good overspray melt-in, and can be sprayed in a one-and-a-half coat process or in two coats, if desired. It is specially formulated for small to large body repairs in multiple environments, offering the opportunity to improve results in the spray booth. It is great in all temperatures and has outstanding performance in hot temperatures.

Spies Hecker/Dupont Canada 1-888-371-3313

Powerful Cordless Impactool Ingersoll Rand introduces the new W7150 ½” High-Torque Cordless Impactool. With unmatched power, speed, and proven reliability, this new impact offers an impressive 780 ft-lbs reverse torque, and 1100 ft-lbs nut-busting torque. The W7150 also features a completely re-engineered high-power rare earth magnet motor, a steel-lined aluminum hammer case, and a chemical resistant, patent-pending metal reinforced housing for maximum durability.

The sleek cordless impact also features a robust, all-metal drive train and hammer mechanism optimized for maximum power and efficiency, and a variable speed switch with electronic brake for optimized control. The W7150’s power comes from the new Ingersoll Rand IQV20 Series battery platform featuring a high-powered lithium-ion battery “power plant” that delivers high-charge capacity and low internal impedance for maximum power delivery.

Ingersoll Rand www.ingersollrandproducts.com

New Plasma Cutters Maximize Power, Precision and Portability

Resistance Spot Welder The new Elektron Multispot MI-100control T squeeze-type resistance spot welder features the industry’s lightest transformer pliers, longest lightweight cables and highest welding current, enabling technicians to properly spot weld high-strength steels, even in hard-to-reach areas, without sacrificing comfort. Standard equipment includes the MTX-4900 high-performance transformer pliers that are 25% lighter and 40% smaller than any other trans-gun pliers available. These X-pliers provide greater access to more repair areas on a vehicle than bulky C-pliers. The MI-100control T also comes equipped with lightweight 18foot cables instead of typical eight-foot cables. These design features combine to provide a more ergonomic welding solution, so technicians can work more efficiently.

Chief Automotive Technologies www.chiefautomotive.com

Miller Electric’s new Spectrum 375 and 625 X-TREME Plasma cutters are packed with new technology that delivers even more power in the same highly portable packages. Combined with an all-new XT torch designed to fit more comfortably in the hands of the user, the Miller XT’s 80-degree handle provides natural arm and elbow positioning while cutting, and an exclusive flexible cable with improved bend radius and flexibility increases comfort.

The XT Plasma torch features a new electrode that provides concentricity, smooth movement, better cutting performance and increased life. The robust tip lasts longer and optimizes arc performance.

Miller Electric Mfg. millerwelds.com 28 Bodyshop l December 2011 l www.bodyshopbiz.com

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Automotive Internet Directory

Visit these companies directly at their web addresses or check out the growing list of Hot Links at www.autoserviceworld.com. To find out how your organization can be included in this directory and on the web, contact aross@jobbernews.com

AUTOMOTIVE RECYCLERS

AUTOMOTIVE PARTS & ACCESSORIES Goodyear Engineered Products www.goodyearep.com/aftermarket www.goodyearbeltsandhose.com The officially licensed belt of NASCAR. Gatorback, the quiet belt. You can never replace Goodyear quality.

NGK Spark Plugs Canada Limited www.ngksparkplugs.ca The World Leader in Spark Plugs, Oxygen Sensors and Ignition Wire Sets.

Used by 87% of the World’s OE Manufacturers S.B International Inc. www.sbintl.com “We keep engines humming”

Standard Auto Wreckers View Our Online Inventory @ www. standardautowreckers. com or call 416-286-8686.

Experienced Shipping Department to Ensure Parts Arrive Safely.

HAND CLEANERS GOJO Industries, Inc. www.automotive.gojo.com GOJO is a leading manufacturer of skin care products and services for many marketing including automotive and manufacturing. GOJO continues to pursue a commitment of creating well-being through hand hygiene and healthy skin.

REFRIGERANT

AUTOMOTIVE RECYCLERS

Duracool Refrigerants

Carcone’s Auto Recycling and Wheel Refinishing www.carcone.com With over 32 years of experience Carcone’s Auto Recycling & Wheel Refinishing is your one stop for quality recycled products and wheel refinishing needs. Call today at 1-800-263-2022 or visit us on line at www.carcone.com

www.duracool.com Nationally Distributed by: Deepfreeze Refrigerants Inc. The Leaders in Hydrocarbon Refrigerant Technology. Guaranteed In writing not to harm any Mobile A/C System. You can feel the Difference that Quality Makes. “Our Formula Never Changes”.

TOOLS & EQUIPMENT AIR LIQUIDE CANADA INC. www.airliquide.ca Your one-stop shop for all your industrial gases and welding supplies.

WAREHOUSE DISTRIBUTORS & BUYING GROUPS Bestbuy Distributors Limited

www.bestbuyautoparts.ca Independent buying group and warehouse distributor that allocates its profits to member shareholders and provides unbeatable value for independent jobbers.

The E.R.I. Group www.theerigroup.com Canada’s Premier Machine Shop Buying Group Kerr Machine Shop Group Inc.

www.kerrmachineshopgroup.com Buying group for machine shops and performance shops.

advertiser index Carquest Auto Parts

31

Carstar

7

www.carstar.ca

DuPont Performance Coatings

5

www.cromax.dupont.com

Ford Motor Company

32

Mirka

8

Moneris Solutions

13,15

Pro-Spray Automotive Refinishes

2

wwwProSprayFinishes.com

Rondex

9

www.rondex.ca

Sherwin Williams Automotive Finishes

11

www.sherwin-automotive.com

Standox

19

www.standox.com

Transtar

16

www.tat-co.com

JOBBER NEWS / APRIL 2011

DEC Internet p29.indd 29 APRIL INTERNET p.indd 29

www.carquest.com

www.ford.ca www.mirka.com www.moneris.com/auto3

Stay up to date at www. VOCcompliance.com www.bodyshopbiz.com l December 2011 l Bodyshop 29

XX

05/12/11 8:15 AM 01/04/11 7:44 AM

from the publisher

SMART CARS, SMART MONEY Okay, here’s where I come clean: I have spent more than two decades in the traditional aftermarket.

And one thing about the hard-parts aftermarket is that it has the luxury of time.

That part of the business worries very little about what is rolling off the line today or tomorrow. In fact, the time to react to changes in vehicle technology, at least in any meaningful sales volume terms, is measured in years.

This, of course, is dramatically different from the collision industry, as you well know; the lag between the showroom and your waiting room can be measured, quite literally, in minutes. (I remember years ago when my own loving sister’s new car had its nose chopped off by a police cruiser as she was leaving the dealership parking lot.)

While the impact of such “crashes” (pardon the pun) is an unrelenting need to stay current on technology and repair practices, the highly variable nature of the business that it produces also requires much agility on the part of those who work in it and those who supply it.

While those of us who enjoy driving aren’t thrilled at the way that technology intervenes in the driving experience—just try to throw a car with stability control sideways into a corner; you can’t—but I don’t think there is a single one of us driving enthusiasts who won’t admit that technology hasn’t kept his butt out of the weeds at least once.

Of course there are limits to how much technology can save us from ourselves, but lane departure warning systems, blind spot alerts, and frontal crash avoidance systems that can stop a car without any intervention from the driver whatsoever will absolutely reduce accident rates going forward.

We have already been seeing it for some time. In raw numbers, U.S. accidents have dropped about 10% between 1990 and 2009, despite the rise in vehicle population. In terms of fatal accident rates per miles driven, it’s about half of what it was twenty years ago. Canadian stats reflect similar trends. Bad weather may cause a bump in all collisions from year to year, but there is no escaping the overall downward trend.

Even touchup jobs are at risk now that automated parking systems can make parking by feel a thing of the past.

The combined effect of all this technology is to keep more cars out of your shop, either by keeping them out of collisions or by making them so expensive to fix that they head straight to the recycler.

What it all means, frankly, is that every shop large and small will have to get more adept at capturing business, leaner in how they repair what they do get, and become absolute experts at fixing the latest rolling technology on our roads.

The beauty of it all is that none of this necessarily points to a desperate need to get larger. In fact, keeping a volume-based shop fed may be nearly impossible in all but the largest urban centres. And perhaps it might just be the smaller, well-trained and well-equipped shops with lower overhead that will thrive in the future as collision rates decline.

In my estimation, there will be a lot more hub-and-spoke repair network structure— smaller satellite shops in local communities for the majority of repairs; central, larger shops with the expensive heavy metal; and specialized jigs for the low-volume, highticket repairs. We already see some of that in how some automakers are certifying shops, but I expect we’ll see a lot more of it, with the networks and with arrangements struck among independents.

It is going to require everyone to very smart about where they invest their dollars.

This will always be the business of fixing cars, but how we do it will make this industry look a whole lot different than it does today.

B Andrew Ross aross@bodyshopbiz.com 30 Bodyshop l December 2011 l www.bodyshopbiz.com

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08/12/11 7:28 AM

We’ve Got You Covered Becoming a TECH-NET Professional Collision Center provides your business with the right brands along with the right marketing and business solutions designed to allow you to exceed your customers’ expectations. Join with other successful independent collision center owners who have chosen to partner with CARQUEST for success in today’s competitive environment. We’ve got you covered!

CARQUEST P31.indd 31

30/11/11 2:37 PM

THE MOST IMPORTANT PART OF SERVICE? THE PARTS. Start the job right with quality Ford collision parts. They’re new Original Equipment parts complete with a lifetime warranty and are engineered specifically for all Ford and Lincoln vehicles. So the vehicle maintains its earned safety rating, and looks and performs like it did before the accident. For the best fit and more satisfaction, choose Ford collision n parts from your local Ford Store.

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11/25/11 12:12 PM 30/11/11 2:40 PM