Canadian Auto Recyclers 16#1 by Media Matters

PANDEMIC LEARNING LESSONS | LEÇONS À TIRER DE LA PANDÉMIE

Volume 16 l 2022

HEARTS OF GOLD

TEMPERATURE CHECK

OARA’s work alongside the Sunshine Foundation

ESG reporting and implications on auto recyclers

COEUR D’OR

VÉRIFICATION DE LA TEMPÉRATURE

Le travail de l’OARA aux côtés de la Fondation Sunshine

Rapports ESG et les implications pour les recycleurs d’automobiles

THE FOUNDATION OF A FAMILY

LES FONDEMENTS D’UNE FAMILLE Pierre Robitaille’s father showed him the ropes of Recycleur Duverynay— and he’ll do the same for his own sons

Le père de Pierre Robitaille lui a montré les ficelles du Recycleur Duverynay— et il fera de même pour ses propres fils

EXCLUSIVE PROFILES PROFILS EXCLUSIFS JAMIE MAILLET HARVEY LIVINGSTONE JOHN LOGEL

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CONTENTS | SOMMAIRE Canadian Auto Recyclers magazine 16-1

PANDEMIC LEARNING LESSONS | LEÇONS À TIRER DE LA PANDÉMIE

Volume 16 l 2022

HEARTS OF GOLD

On the Cover En page couverture

TEMPERATURE CHECK

OARA’s work alongside the Sunshine Foundation

ESG reporting and implications on auto recyclers

COEUR D’OR

VÉRIFICATION DE LA TEMPÉRATURE

Le travail de l’OARA aux côtés de la Fondation Sunshine

Rapports ESG et les implications pour les recycleurs d’automobiles

THE FOUNDATION OF A FAMILY

LES FONDEMENTS D’UNE FAMILLE Pierre Robitaille’s father showed him the ropes of Recycleur Duverynay— and he’ll do the same for his own sons

Pierre Robitaille, ARPAC president and owner of Laval, Québec’s Recycleur Duvernay. Pierre Robitaille, président de l’ARPAC et propriétaire du Recycleur Duvernay de Laval, au Québec.

Le père de Pierre Robitaille lui a montré les ficelles du Recycleur Duverynay— et il fera de même pour ses propres fils

EXCLUSIVE PROFILES PROFILS EXCLUSIFS JAMIE MAILLET HARVEY LIVINGSTONE JOHN LOGEL

canadianrecycler.ca Canada Post Canadian Publications Mail Sales Product Agreement No. 40841632 l 86 John Street, Thornhill, ON L3T 1Y2

Jamie Maillet ne fait que commencer lisez la suite de son succès en tant que Focus of the Industry de cette année!

Jamie Maillet is just getting started—read more on her success as this year’s Focus of the Industry!

48 FEATURES | ARTICLES VEDETTES 40 43 46 58

FROM DALBERT’S DESK | DU BUREAU DE DALBERT LOGEL’S LEGACY | L’HÉRITAGE DE LOGEL LIVE LIKE HARVEY LIVINGSTONE | VIVEZ COMME HARVEY LIVINGSTONE THE PLASTICS | LES PLASTIQUES

CANADIAN AUTO RECYCLERS 2022

Annual Publication / Édition annuelle spécial

Volume 16 Issue 1, 2022 Volume 16 numéro 1, 2022 PUBLISHER / DIRECTEUR GÉNÉRAL

Darryl Simmons > publisher@collisionrepairmag.com ASSOCIATE PUBLISHER / ÉDITEUR ASSOCIÉ

Orest Tkaczuk > orest@mediamatters.ca

AUDIENCE ENGAGEMENT MANAGER / RESPONSABLE DE L’ENGAGEMENT DU PUBLIC

James Kerr > james@mediamatters.ca EDITOR / RÉDACTEUR EN CHEF

Allison Rogers > allison@mediamatters.ca STAFF WRITERS / ÉCRIVAIN

Max Reid > max@mediamatters.ca

CREATIVE DEPARTMENT/DÉPARTEMENT CREATIF

Yvonne Corvers > yvonne@mediamatters.ca VP INDUSTRY RELATIONS & ADVERTISING/ V.P. RELATIONS AVEC L’INDUSTRIE

Gloria Mann > advertising@collisionrepairmag.com The golden hearts of OARA’s members. Les cœurs en or des membres de l’OARA. SALES ASSISTANT/ASSISTANT DES VENTES

Wanja Mann > advertising@collisionrepairmag.com DIRECTOR OF SALES & MARKETING/ DIRECTRICE COMMERCIALE & MARKETING

Ellen Smith > ellen@mediamatters.ca

DIGITAL OPERATIONS MANAGER/ DIRECTEUR DES OPÉRATIONS NUMÉRIQUES

Cassie Doyle > cassie@mediamatters.ca

CONTRIBUTORS / CONTRIBUTEURS Steve Fletcher, Ros MacDonald, Anna Woodbeck Gloria Mann at 647-998-5677 Pour les demandes de message publicitaire téléphonez à Gloria Mann au 647-998-5677.

34 Exclusives from ARA’s 78th annual Convention & Expo! Exclusivités de la 78e convention annuelle et exposition de l’ARA!

Canadian Auto Recyclers magazine is dedicated to serving the business interests of the automotive recycling industry. It is published by Media Matters Incorporated. Material in Canadian Auto Recyclers magazine may not be reproduced in any form without written consent from the publisher. The publisher reserves the right to refuse any advertising and disclaims all responsibilities for claims or statements made by its advertisers or independent columnists. All facts, opinions and statements appearing within this publication are those of the writers and editors themselves, and are in no way to be construed as statements, positions or endorsements by the publisher. Media Matters Incorporated would like to thank the Ontario Media Development Corporation and the Province of Ontario for the generous support in helping launch Canadian Auto Recyclers magazine. PRINTED IN CANADA ISSN 1707-6072 CANADA POST CANADIAN PUBLICATIONS MAIL SALES PRODUCT AGREEMENT No. 40841632 RETURN POSTAGE GUARANTEED. Send change of address notices and undeliverable copies to: 86 John Street, Thornhill, ON L3T 1Y2. Canadian Auto Recyclers magazine is published by Media Matters Inc. publishers of; Collision Repair magazine, Bodyworx Professional magazine and the 2006 Collision Repair Training Directory.

DEPARTMENTS | DÉPARTEMENTS 06 12 16 34

GLORIA’S NOTE | LA NOTE DE GLORIA ASSOCIATION UPDATES | MISES À JOUR DES ASSOCIATIONS INDUSTRY NEWS | ACTUALITÉS DE L’INDUSTRIE

We acknowledge the financial support of the Government of Canada through the Canada Periodical Fund of the Department of Canadian Heritage. 317 Reid St, Peterborough, ON t. 905-370-0101 f. 1-888-868-7072 Collision Repair magazine is published by Media Matters Inc., publishers of:

EVENTS | ÉVÉNEMENTS

CANADIANRECYCLER.CA

GLORIA’S NOTE | NOTE DE GLORIA

CHANGE IN THE AIR CHANGEMENT DANS L’AIR This year, it feels different Cette année, c’est différent By/par Gloria Mann

nyone who knows me also knows the season of Canadian Auto Recyclers is hands-down my favourite time of the year. While my line with the automotive recyclers of Canada rings all year long, there’s something special about connecting with the industry for the annual publication of our magazine. This year, though, was different. The tales shared by industry stakeholders across Canada warmed my heart a little more than usual. As I made my rounds of calls this year, learning of all the updates put forth by the passionate automotive recycling community, I repeatedly found myself thinking of how lucky I am to work with such a dedicated group of people. And I don’t mean your average lucky duck—I truly feel like the luckiest woman alive with Canada’s auto recyclers by my side! Few groups can say they are as passionate about their work as automotive recyclers. The industry is rooted in constant improvement—and that’s not a trend that randomly emerged during the pandemic. With the rise of electric vehicles and other technological mammoths, plenty of companies—automotive-related or not—are turning a blind eye. The recycling industry, though? They’ve been researching these topics, hitting the drafting table and calculating ways recyclers can help answer questions like “how long do EV batteries last?” and “what can we do with these batteries in the end-of-life process?” The trend can be seen elsewhere—not just in the exploration of electric vehicle recycling. The Automotive Recyclers of Canada are working on a plastics roadmap, which will see research in the areas of auto plastic available for recycling; tear-down to identify available auto plastics, logistics and recycling options; and ultimately develop a plan to increase pre-shredder auto plastics recycling in Canada. As Steve Fletcher puts it, Canada’s recyclers are just so passionate about furthering the industry, they’re more than gung-ho to be involved in the project. On more personal levels, automotive recyclers across Canada are taking on new projects in droves! Seeing and speaking with the individuals I’ve worked with for so long—even getting to visit their yards in this tumultuous time—was an experience I cherished. Nearly two years without a visit—I must admit I was going a bit crazy. While I wish I could name the achievements of all our incredible recyclers on this page, I certainly do not have enough room; that’s why we have more than 130 pages of content for you to peruse! Every story between the pages of this year’s publication has been carefully selected to celebrate the success, achievements and longevity of Canada’s automotive recycling industry. This magazine would be nothing without you—the dedicated people that give end-of-life vehicles a second purpose, bettering the world with each vehicle dismantled; each part distributed to a grateful customer and each initiative embarked on. Long live auto recycling! Cheers to the best out there! CAR 6

CANADIAN AUTO RECYCLERS 2022

ous ceux qui me connaissent savent aussi que la saison des Canadian Auto Recyclers est de loin mon moment préféré de l’année. Bien que je discute avec les recycleurs d’automobiles du Canada toute l’année, il y a quelque chose de spécial à se connecter avec l’industrie pour la publication annuelle de notre magazine. Cette année, cependant, a été différente. Les récits partagés par les intervenants de l’industrie à travers le Canada m’ont réchauffé le cœur un peu plus que d’habitude.

I truly feel like the luckiest woman alive with Canada’s auto recyclers by my side!

J’ai vraiment l’impression d’être la femme la plus chanceuse du monde avec les recycleurs automobiles du Canada à mes côtés!

Alors que je faisais ma tournée d’appels cette année et que j’écoutais les nouvelles de cette communauté passionnée du recyclage automobile, je me suis souvent retrouvée à penser à la chance que j’ai de travailler avec un groupe de personnes aussi dévouées. Et je ne parle pas d’une chance ordinaire; je me sens vraiment comme la femme la plus chanceuse du monde d’avoir à mes côtés les recycleurs d’automobiles du Canada! Peu de groupes peuvent dire qu’ils sont aussi passionnés par leur travail que les recycleurs d’automobiles. L’industrie est ancrée dans l’amélioration constante; et ce n’est pas une tendance qui a émergé par hasard pendant la pandémie. Avec l’essor des véhicules électriques et d’autres mammouths technologiques, de nombreuses entreprises, liées ou non à l’automobile, ferment les yeux. Mais l’industrie du recyclage? Après avoir fait des recherches sur ces sujets, ses membres se sont mis à la table à dessin afin de déterminer comment les recycleurs peuvent aider à répondre à des questions telles que « combien de temps durent les batteries des véhicules électriques » et « que pouvons-nous faire avec ces batteries en fin de vie? » Sur un plan plus personnel, les recycleurs d’automobiles de tout le Canada se lancent dans de nouveaux projets! Voir et parler avec les personnes avec lesquelles je travaille depuis si longtemps, et même visiter leur cour en cette période tumultueuse, a été une expérience extraordinaire. Près de deux ans sans visite, je dois admettre que ça me troublait. J’aimerais pouvoir décrire les réalisations de tous nos incroyables recycleurs sur cette page, mais je n’ai certainement pas assez de place; c’est pourquoi nous avons plus de 130 pages de contenu à vous proposer! Chaque histoire relatée dans les pages de la publication de cette année a été soigneusement sélectionnée pour célébrer les succès, les réalisations et la longévité de l’industrie canadienne du recyclage automobile. Ce magazine ne serait rien sans vous, les personnes dévouées qui donnent une seconde vie aux véhicules en fin de vie, améliorant le monde avec chaque véhicule démantelé, chaque pièce distribuée à un client reconnaissant et chaque initiative lancée. Vive le recyclage automobile! À la santé des meilleurs! CAR

the voIce oF auto recyclerS

Who We Are coAst to coAst m e m b e r a s s o c i at i o n s

WhAt We do a c c r e d i tat i o n progressive recycling e n v i r o n m e n ta l s t e wa r d s h i p c o s t s av i n g s

MANITOBA

ARM AUTOMOTIVE RECYCLERS OF

autoMotIve recyclerS oF caNaDa A PROGRAM OF THE AUTOMOTIVE RECYCLERS ASSOCIATION

Information: Steve Fletcher, Managing Director e: steve@autorecyclers.ca t: 519-858-8761

www.autorecyclers.ca

IN YEARS PAST | DE NOS ARCHIVES

A TRADITION OF EXCELLENCE The Canadian auto recycling industry continues to progress

UNE TRADITION D’EXCELLENCE L’industrie Canadienne du recyclage automobile continue à progresser Canadian Auto Recyclers magazine 10-1

Canadian Auto Recyclers magazine 11-1

Canadian Auto Recyclers magazine 12-1

CANADIAN AUTO RECYCLERS 2016 EDITION

CANADIAN AUTO RECYCLERS 2017 EDITION

CANADIAN AUTO RECYCLERS 2018 EDITION

With Steve Fletcher

With Dalbert and Tabitha Livingstone, Andrew MacDonald, Cherie Cohen and Natalie Miller

With Greg Lane, Emile Hogue and George Shae

“Canadian Auto Recyclers is a pillar of the industry in both Canada and around the world. I was touched to be asked to be on the cover. I followed in the footsteps of industry leaders I have long admired, and to join their number was a tremendous honour.”

“Being featured alongside the up-andcoming leaders of the auto recycling industry in Canada was something I will always remember. I know that we will all be working in close proximity in the decades to come, and I am sure we will talk about the cover story every time we meet.”

“Canadian Auto Recyclers has always reflected the spirit of friendly competition that has made our industry such a great place to work. To stand beside Emile and George, my own long time co-petitors really brought that feeling home. After all, we help each other out so much that clients often think we are sister companies!”

“Canadian Auto Recyclers est un pilier de l’industrie au Canada et partout dans le monde. J’ai été touché d’être invité à être sur la couverture. J’ai suivi les traces des leaders de l’industrie que j’ai longtemps admirés. Les rejoindre était un immense honneur.”

“Le fait d’être présent aux côtés des leaders émergents de l’industrie du recyclage automobile au Canada était quelque chose dont je me souviendrai toujours. Je sais que nous travaillerons tous à proximité dans les décennies à venir, et je suis sûr que nous parlerons de l’histoire de la couverture chaque fois que nous nous rencontrerons.”

“Canadian Auto Recyclers a toujours reflété l’esprit de compétition amicale qui a fait de notre industrie un endroit formidable où travailler. Pour rester aux côtés d’Emile et George, mes propres co-participants de longue date ont vraiment ramené ce sentiment à la maison. Après tout, nous nous entraidons tellement que les clients pensent souvent que nous sommes des sociétés sœurs!”

— Steve Fletcher

— Andrew McDonald

— Greg Lane

CANADIANRECYCLER.CA

IN YEARS PAST | DE NOS ARCHIVES

INDUSTRY TORCHBEARERS HÉRAUTS DE L’INDUSTRIE Canadian Auto Recyclers magazine 13-1

Poles Apart: The global auto recycling sector in 2020

Canadian Auto Recyclers

magazine Tout le monde: Le secteur mondial du recyclage automobile en 2020

Canadian Recyclers magazine 15-1

Auto COLLISION INDUSTRY COMPLAINS: IS RESELLING A WRITE-OFF?

L’INDUSTRIE DE LA COLLISION SE PLAINT: LA REVENTE EST-ELLE UNE PERTE SÈCHE

14-1

Volume 15 l 2021

DIAGNOSIS: SCANNING

SHOCK THERAPY

Can recyclers effectively capitalize on diagnostic tools?

Recyclers step forward to solve the EV battery crisis

DIAGNOSTIC: BALAYAGE

THÉRAPIE DE CHOC

Les recycleurs peuvent-ils tirer parti efficacement des outils de diagnostic?

Les recycleurs font un pas en avant pour résoudre la crise des batteries de VE

THE AUTO MUSEUM ON THE PRAIRIE LE MUSÉE DE L’AUTOMOBILELE MUSÉE DE L’AUTOMOBILE DANS LA PRAIRIE DANS LA PRAIRIE Terry Carter’s visionary transformation of Aldon Auto

La transformation visionnaire de Terry Carter de la société Aldon Auto

Dealing with dangerous drug residue; Auction shops step up their game; Canadian recyclers descend on Alberta; and much, MUCH MORE!

AVERTISSEMENT DE TEMPÊTE

STORM WARNING

Préparez-vous au barrage de la batterie!

Brace for the battery barrage!

OPPORTUNITÉS EN BAS SOUS

OPPORTUNITIES DOWN UNDER

Un regard de près sur le secteur australien du recyclage automobile

An up-close look at Australia’s auto recycling sector

SURVIVING ARMAGEDDON

SURVIVRE À ARMAGEDDON

Ron Bastarache on keeping business going through a global catastrophe!

Ron Bastarache sur le maintien affaires en cours une catastrophe mondiale!

Natalie Miller named woman-of-theyear | Tony Carcone on leaving Italy for auto recycling in Canada | Bruce Woodbeck’s industry insights | The ARA’s cutting-edge convention | and MUCH MORE!

Natalie Miller nommée femme de l’année | Tony Carcone en quittant l’Italiepour le recyclage automobile au Canada | Perspectives de l’industrie de Bruce Woodbeck | La convention de pointe de l’ARA | et beaucoup plus!

canadianrecycler.ca

Traiter les résidus dangereux de stupéfiants les encanteurs augmentent leurs activités ; les recycleurs canadiens s’installent en Alberta ; et bien plus encore, BEAUCOUP PLUS!

Canada Post Canadian Publications Mail Sales Product Agreement No. 40841632 l 86 John Street, Thornhill, ON L3T 1Y2 Canada Post Canadian Publications Mail Sales Product Agreement No. 40841632 l 86 John Street, Thornhill, ON L3T 1Y2

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CANADIAN AUTO RECYCLERS 2019 EDITION

CANADIAN AUTO RECYCLERS 2020 EDITION

CANADIAN AUTO RECYCLERS 2021 EDITION

With Frank Serravale

With Terry Carter

With Ron Bastarache

“Just read our issue! It looks great. Thank you. It is an honour to have been featured on the cover of Canadian Auto Recyclers.”

“Being on the cover of Canadian Auto Recyclers[it] was a chance to give the industry a look at my dad’s on-site museum, Al’s Toy Barn and it fifty collector cars.”

“Lisez juste notre publication ! Ça a l’air très bien. Merci. C’est un honneur d’être en couverture de Canadian Auto Recyclers.”

« Faire la couverture de Canadian Auto Recyclers [c’était] l’occasion de donner à l’industrie un coup d’œ coup d’œ regard sur le musée sur place de mon père, Al’s Toy Barn et une cinquantaine de voitures de collection. »

“It was a great honour for our family business, Bastarache Auto Salvage, to be recognized and featured on the cover of Canadian Auto Recyclers. This magazine has made for outstanding exposure of our late father’s dream in visualizing and achieving his goal. The positive feedback of the people who read this interesting story were truly impressed with our remarkable success.”

— Frank Serravale

— Terry Carter

To view past issues of Canadian Auto Recyclers magazine or to advertise or subscribe visit canadianrecycler.ca Pour voir les anciens numéros du magazine Canadian Auto Recyclers ou pour annoncer ou vous abonner, visitez canadianrecycler.ca 10

CANADIAN AUTO RECYCLERS 2022

« C’est un grand honneur pour notre entreprise familiale, Bastarache Auto Salvage, d’être reconnue et de figurer sur la couverture de Canadian Auto Recyclers. Ce magazine a fourni une exposition exceptionnelle du rêve de notre défunt père de visualiser et d’atteindre son objectif. Les commentaires positifs de ceux qui ont lu cette histoire intéressante ont été vraiment impressionnés par notre succès remarquable. »

— Ron Bastarache

AN EXAMPLE OF PERSEVERANCE Despite the modest equipment at his disposal, Mr. Mario Labrosse started with determination his business in 1983 in St-Rémi-d’Amherst. It is with hard work that the company grows over time. To meet the growing demand of its customers, in the early 2000s, the company added machinery and a garage adjoining the reception building. In 2011, Jonathan and Mélissa, two of Mario Labrosse’s children, took up the torch by becoming the owners of the company. M. Labrosse auto parts joined ARPAC to benefit from a larger network of supply, the mutual aid force of a group within the industry and to maintain thelevel of quality and professionalism that characterizes ARPAC members.

UN EXEMPLE DE PERSÉVÉRANCE Malgré l’ équipement modeste dont il disposait, M. Mario Labrosse démarre avec détermination son entreprise en 1983 à St-Rémi-d ’Amherst. C’est avec un travail acharné que l’entreprise grandit au fil du temps. Pour répondre à la demande grandissante de sa clientéle, au début des années 2000, l’entreprise fait l’ajout de machinerie et d’un garage jouxtant la batisse d’accueil. En 2011, Jonathan et Mélissa, deux des enfants de Mario Labrosse, reprennent le flambeau en devenant les propriétaires de la compagnie. Piéces d’autos usagées M. Labrosse s’est jointe à l’ARPAC afin de profiter d’un plus vaste réseau d’approvisionnement, de la force d’entraide d’un groupe au sein de l’industrie et pour maintenir le niveau de qualité et de professionnalisme qui caractérise les membres de l’ARPAC.

Member of / membre de

CONTACT DETAILS | COORDONNÉES 2367, route 323 Nord C.P. 172 Saint-Rémi-d’Amherst (Québec) J0T 1G0 819-425-8400 | 1-800-282-2832 www.labrossepiecesdautos.com

ASSOCIATION UPDATES | DES NOUVELLES PANCANADIENNES

B.C. Auto Recyclers ara.bc.ca

The B.C. EVfriendly initiative aims to amp up EV education across the board, from consumers to repairers and recyclers. L’initiative B.C. EVfriendly a pour but d’améliorer l’éducation sur les VE dans tous les domaines, des consommateurs aux réparateurs et aux recycleurs.

The B.C. Auto Recyclers are committed to electric vehicle education. In 2021, the Automotive Retailers Association of B.C. launched its EVfriendly initiative aimed at cultivating an across-the-board higher degree of confidence in zero-emissions vehicles. “The motivation for developing EVfriendly was to help instil greater confidence for consumers who are likely to transition from driving a conventional, gas-powered vehicle to an electric or plug-in hybrid,” said senior project manager Ken Hendricks, who also serves on the ARC board. “For those drivers who have already made the switch to electric, we want to reassure them that their car will be properly cared for by trained and qualified industry professionals.” The EVfriendly campaign includes a program to become an EVfriendly-Certified Auto Recycler on two levels. The training assures you and your employees are trained and qualified to recycle EVs and EV batteries in a “responsible and safe manner,” says the organization. Level 1 training is required for all managers, parts persons, delivery drivers, shippers and receivers, inventory management and dismantlers. Level 2 is required for all receivers, dismantlers, inventories and anyone testing batteries, though ARA recommends the training for all other employees as well. All courses are available via the ARA Centre of Excellence. 12

CANADIAN AUTO RECYCLERS 2022

La B.C. Auto Recyclers s’est engagée à sensibiliser les gens aux véhicules électriques. En 2021, l’Automotive Retailers Association of B.C. a lancé son initiative EVfriendly visant à cultiver un plus haut degré de confiance généralisé dans les véhicules à émissions nulles. La motivation pour développer EVfriendly était d’aider à instiller une plus grande confiance pour les consommateurs qui sont susceptibles de passer de la conduite d’un véhicule conventionnel à essence à un véhicule électrique ou hybride rechargeable”, a déclaré le chef de projet principal Ken Hendricks, qui siège également au conseil de l’ARC. “Pour les conducteurs qui sont déjà passés à l’électrique, nous voulons les rassurer sur le fait que leur voiture sera correctement entretenue par des professionnels formés et qualifiés. La campagne EVfriendly comprend un programme permettant de devenir un recycleur automobile certifié EVfriendly à deux niveaux. La formation garantit que vous et vos employés êtes formés et qualifiés pour recycler les VE et les batteries de VE d’une “manière responsable et sûre”, explique l’organisation. La formation de niveau 1 est requise pour tous les gestionnaires, les préposés aux pièces, les chauffeurs de livraison, les expéditeurs et les réceptionnaires, la gestion des stocks et les démonteurs. Le niveau 2 est requis pour tous les réceptionnaires, démonteurs, inventaires et toute personne testant des batteries, bien que l’ARA recommande la formation pour tous les autres employés également. Tous les cours sont disponibles via le Centre d’excellence ARA.

ASSOCIATION UPDATES | DES NOUVELLES PANCANADIENNES

Saskatchewan Association of Automotive Recyclers (SARA) sara.ca

SARA welcomed Dale Nagel, owner of Dale & Lisa’s Farm and Auto, to its board last October, rounding out the now four-strong group of directors. Other directors include Keith Kabay of All Parts Automotive in Regina; Don Bourassa of Weyburn’s Southside Auto Wreckers and Dylan Riffel of Saskatoon’s Affiliated Auto Wrecking. Nagel has been an active participant in SARA initiatives since the organization’s inception. “I look forward to being part of this board,” he said. “I hope to guide the industry through the changes that are coming—including the adoption of hybrid, electric and autonomous technologies and how auto recyclers will rise to that challenge.” SARA is headed by President Jack Smith of Top Line Salvage in Moose Jaw and Vice President Alan Fontaine of Vic’s Automotive in Swift Current. Michele Morrison of SGI Salvage serves as treasurer.

La SARA a accueilli Dale Nagel, propriétaire de Dale & Lisa’s Farm and Auto, au sein de son conseil d’administration en octobre dernier, complétant ainsi le groupe de quatre directeurs. Les autres directeurs sont Keith Kabay de All Parts Automotive à Regina, Don Bourassa de Southside Auto Wreckers à Weyburn et Dylan Riffel de Affiliated Auto Wrecking à Saskatoon. M. Nagel a participé activement aux initiatives de la SARA depuis la création de l’organisation. « J’ai hâte de faire partie de ce conseil, » a-t-il déclaré. « J’espère guider l’industrie à travers les changements qui s’annoncent, notamment l’adoption de technologies hybrides, électriques et autonomes et la façon dont les recycleurs d’automobiles relèveront ce défi. » La SARA est dirigée par le président Jack Smith de Top Line Salvage à Moose Jaw et le vice-président Alan Fontaine de Vic’s Automotive à Swift Current. Michele Morrison, de SGI Salvage, est trésorière. CANADIANRECYCLER.CA

ASSOCIATION UPDATES | DES NOUVELLES PANCANADIENNES

Ontario Automotive Recyclers Assocation (OARA) oara.com

The last time OARA hosted its annual Convention and Trade Show was in 2019. La dernière fois que l’OARA a organisé sa convention annuelle et son salon professionnel, c’était en 2019.

After a two-year hiatus, it looks like members of the Ontario Automotive Recyclers Association (OARA) will finally get to meet in person. The 2020 and 2021 events were canceled due to the pandemic, and the association has officially come together through Zoom to handle association management. But there is no substitute for being together in person. In early 2021, the association held virtual trainings with Profit Team Consulting on topics ranging from “Lessons Learned from the Pandemic” to “Sales Management” to “Purchasing, Processing and Inventorying Cars” to the “Recyclers Roundtable” to “Ask the Experts” sessions. They then went on to specific Inventory Buddy and Bid Buddy training later in the summer. The 2022 event is planned as a full convention and trade show, but organizers know that accommodations will be needed. “Members really want to get together; that’s where a lot of the learning happens. And the overwhelming demand for booth space and sponsorship lets us know that industry suppliers and buyers really want to be involved,” said Greg Woodbeck, OARA president. “There will be some accommodations, but I think members will accept them if it means working together in person again.” The event is scheduled for March 31-April 2, 2022, at the Mississauga/ Meadowvale Hilton Hotel. “If we have to reschedule the event again, we will begin planning as soon as possible—we will not wait until March 2023—we will host the event as soon as it is safe to meet again.” 14

CANADIAN AUTO RECYCLERS 2022

Après un hiatus de deux ans, il semble que les membres de l’Ontario Automotive Recyclers Association (OARA) vont enfin pouvoir se rencontrer en personne. Les événements de 2020 et 2021 ont été annulés à cause de la pandémie, et l’association s’est officiellement réunie par le biais de Zoom pour s’occuper de la gestion de l’association. Mais rien ne remplace le fait d’être ensemble en personne. Au début de l’année 2021, l’association a organisé des formations virtuelles avec Profit Team Consulting sur des sujets allant des “Leçons tirées de la pandémie” à la “Gestion des ventes”, en passant par “L’achat, le traitement et l’inventaire des voitures”, la “Table ronde des recycleurs” et les sessions “Demandez aux experts”. Ils ont ensuite suivi une formation spécifique sur Inventory Buddy et Bid Buddy plus tard dans l’été. L’événement de 2022 est prévu comme une convention complète et un salon professionnel, mais les organisateurs savent qu’il faudra prévoir des aménagements. “Les membres veulent vraiment se réunir, c’est là qu’une grande partie de l’apprentissage se produit. Et la demande écrasante d’espace de stand et de parrainage nous fait savoir que les fournisseurs et les acheteurs du secteur veulent vraiment être impliqués”, a déclaré Greg Woodbeck, président de l’OARA. “Il y aura quelques aménagements, mais je pense que les membres les accepteront si cela signifie travailler ensemble en personne à nouveau. L’événement est prévu du 31 mars au 2 avril 2022 à l’hôtel Hilton de Mississauga/ Meadowvale. « Si nous devons à nouveau reporter l’événement, nous commencerons à le planifier dès que possible - nous n’attendrons pas mars 2023 - nous le ferons dès qu’il sera possible de se réunir à nouveau en toute sécurité. »

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The acquisition of salvage for auto recyclers to fill their inventory of recycled parts continues to be a problem for auto recyclers everywhere. The pandemic has made the problem more challenging: miles driven has dropped, fewer accidents, new car inventories declining and the ramp up of used car prices has led to less inventory of auto recyclers. With parts demand surging and strong scrap prices, this has created a salvage acquisition crisis. The major salvage auctions are active in Atlantic Canada, and some direct insurance contracts still exist—but finding vehicles is now a full-time job. Atlantic auto recyclers have always been strong supporters of ARC’s vehicle acquisition efforts, notably Retire Your Ride and Car Heaven. The Car Heaven program got a big boost early in 2022 and across the Atlantic region with the addition of the IWK Foundation as one of the charitable partners. “ARAAC has had a long association with IWK, previously making donations that help kids, women and family health in all corners of the region. They are a powerful brand in Atlantic Canada, and we hope that with them joining Car Heaven, they will be able to generate vehicles to bid on, and much needed funds for the Foundation. We like those win-win situations,” said Andrew MacDonald, President of ARAAC. Auto recyclers have also increased their marketing and promotional efforts with the public, dealers and the insurance sectors. “We need vehicles to break up for parts—that keeps our customers and employees happy. And who doesn’t need some happiness?” concluded MacDonald.

The year 2021 marked the 50th anniversary of ARPAC. Since its creation in 1971 by visionary recyclers, ARPAC has always known how to listen to its members and their customers to effectively respond to their needs and concerns. In 50 years of operation in Quèbec, ARPAC has transitioned from unknown, to misunderstood, to widely recognized—thanks to the good practices of its members and the partnerships it has managed to forge. With the advent of social networks, it has developed a new customer approach. New technologies are part of our daily life and the arrival of electric vehicles is already transforming the industry’s way of operations. ARPAC’s 50th anniversary convention was expected to host more than 600 participants at the Centre des congrès in Québec City—but the grand celebration was replaced with a general meeting with 60 participants at the Centrexpo in Drummondville. During the event, Pierrette Grenier, owner of Pièces d’Autos Samson and former ARPAC treasurer, received the Roger-Fugère Sr. Excellence and Innovation trophy in honour of her career achievements and her departure for well-earned retirement. She remains a member of the Board of Directors of the ARPAC foundation. Patrick Veilleux of Pièces d’autos usages Sherbrooke, currently working with CarPart.com, and Pierre Brouard of LKQ, retired, received plaques in recognition of their valuable contributions as departing members of the Board of Directors. ARPAC now looks ahead to its centenary. As we follow the path charted by car and truck recycling enthusiasts, the organization is sure its future is bright.

L’acquisition de pièces de récupération pour les recycleurs d’automobiles afin de remplir leur inventaire de pièces recyclées continue d’être un problème pour tous les recycleurs d’automobiles. La pandémie a rendu le problème plus difficile : le nombre de kilomètres parcourus a diminué, il y a moins d’accidents, les stocks de voitures neuves sont en baisse et la hausse des prix des voitures d’occasion a entraîné une diminution des stocks des recycleurs automobiles. L’augmentation de la demande de pièces détachées et le prix élevé de la ferraille ont créé une crise d’acquisition de pièces de récupération. Les principales ventes aux enchères de pièces de récupération sont actives dans le Canada atlantique, et certains contrats d’assurance directe existent toujours, mais trouver des véhicules est maintenant un travail à temps plein. Les recycleurs d’automobiles de l’Atlantique ont toujours été de fervents partisans des efforts d’acquisition de véhicules de l’ARC, notamment de Retirez votre véhicule et de Car Heaven. Le programme Car Heaven a reçu un grand coup de pouce au début de 2022 et dans toute la région de l’Atlantique avec l’ajout de la Fondation IWK comme l’un des partenaires caritatifs. « L’ARAAC a une longue association avec l’IWK, faisant auparavant des dons qui aident les enfants, les femmes et la santé des familles dans tous les coins de la région. L’ARAAC est une marque puissante dans le Canada atlantique et nous espérons qu’en se joignant à Car Heaven, elle sera en mesure de générer des véhicules à mettre aux enchères et des fonds bien nécessaires pour la Fondation. Nous aimons ces situations où tout le monde est gagnant, » a déclaré Andrew MacDonald, président de l’ARAAC. Les recycleurs d’automobiles ont également accru leurs efforts de marketing et de promotion auprès du public, des concessionnaires et des secteurs de l’assurance. « Nous avons besoin de véhicules à démonter pour les pièces - cela rend nos clients et nos employés heureux. Et qui n’a pas besoin d’un peu de bonheur ? » a conclu M. MacDonald.

2021 souligne le 50e anniversaire de l’ARPAC. Depuis sa création en 1971 par des recycleurs visionnaires, l’ARPAC a toujours su être à l’écoute de ses membres et de leurs clients pour mieux répondre à leurs besoins et leurs préoccupations. En cinquante ans au Québec, l’ARPAC est passée d’inconnue, à méconnue, à reconnue, grâce aux bonnes pratiques de ses membres et aux partenariats qu’elle a su développer. L’arrivée des réseaux sociaux a façonné une nouvelle approche de la clientèle. Les nouvelles technologies font partie du quotidien et l’arrivée des véhicules électriques transforme déjà nos habitudes. Le congrès ARPAC 50ème anniversaire devant réunir plus de 600 personnes au Centre des congrès de Québec a été annulé pour suivre les règles de la santé publique et remplacé par une Assemblée générale qui a réuni 60 personnes au Centrexpo de Drummondville. Lors de cet événement, Mme Pierrette Grenier qui était propriétaire de Pièces d’Autos Samson et trésorière de l’Arpac, a reçu le trophée d’Excellence et d’Innovation Roger- Fugère Sr afin de souligner l’ensemble de sa carrière et son départ à une retraite bien méritée; elle demeure membre du conseil d’administration de la Fondation Arpac. Messieurs Patrick Veilleux de Pièces d’autos usagées Sherbrooke qui a réorienté sa carrière chez Car-Part et Pierre Brouard de LKQ, retraité, ont reçu une plaque commémorant leurs inestimables contributions à titre de membres du conseil d’administration, suite à leurs départs. L’ARPAC est en route vers son centenaire. Comme le chemin a été tracé par des passionnés du recyclage des autos et des camions, l’avenir est prometteur. CANADIANRECYCLER.CA

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Matte’s Mandate When it comes to electric vehicle batteries, Quebec’s Association of Auto Parts Recyclers (ARPAC) share a question in common with much of the general Canadian public: “What end of life electric vehicle battery strategies need to be in place to support our environmental goals while achieving the one hundred percent zero-emission vehicle target by 2035?” Luckily, ARPAC has a number of answers. Specifically, four “comments” from association CEO Simon Matte on how they will attempt to guide the automotive recycling industry for when electric vehicles and their batteries wind up in salvage yards. Matte’s first comment speaks to the need for ARPAC to reassure Canadians that automobiles have been recycled in this country for more than a century and EVs won’t be what stops that. Secondly, Canadians can be set at ease when their EV reaches the end of its life as any business that is a member of Automotive Recyclers of Canada (ARC) is proven to be a qualified dealer and is able to safely and sustainably dismantle and recycle an EV according to Canadian Automotive Recyclers Environmental Code standards. Batteries taken in by an ARC-member facility can be inventoried, inspected and re-sold to repair another vehicle or to companies who deal in the manufacturing of energy storage equipment. Finally, Matte suggests a tax for buyers looking to export Canadian parts from EVs that could contain valuable minerals that could otherwise be re-integrated into the manufacturing process. ARPAC CEO Simon Matte has shared four comments with Environment Canada on electrification in the automotive industry and its implications for auto recyclers. Simon Matte, PDG de l’ARPAC, a fait part à Environnement Canada de quatre commentaires sur l’électrification de l’industrie automobile et ses implications pour les recycleurs d’automobiles.

Le mandat de Simon Matte Lorsqu’on aborde le sujet des batteries de véhicules électriques, l’Association des recycleurs de pièces d’autos et de camions (ARPAC) partage une question avec une grande partie du grand public canadien : « Quelles stratégies de fin de vie des batteries de véhicules électriques doivent être mises en place pour soutenir nos objectifs environnementaux tout en atteignant la cible de 100 % de véhicules sans émissions d’ici 2035? » Heureusement, l’ARPAC a un certain nombre de réponses à cette question. Plus précisément, quatre commentaires du PDG de l’association, Simon Matte, sur la façon d’orienter l’industrie du recyclage automobile en prévision du moment où les véhicules électriques et leurs batteries se retrouveront dans les parcs de récupération. Le premier commentaire de M. Matte porte sur la nécessité pour l’ARPAC de rassurer la population canadienne sur le fait que les automobiles sont recyclées dans ce pays depuis plus d’un siècle et que les VE ne mettront pas fin à cette pratique. Deuxièmement, les Canadiens peuvent être rassurés sur le sort qui sera réservé à leur VE lorsqu’il arrivera en fin de vie, car toute entreprise membre d’Automotive Recyclers of Canada (ARC) est reconnue comme étant un concessionnaire qualifié et est en mesure de démonter et de recycler un VE de manière sûre et durable, conformément aux normes du Code environnemental d’Automotive Recyclers of Canada. Les batteries prises en charge par une installation membre de l’ARC peuvent être inventoriées, inspectées et revendues pour réparer un autre véhicule ou à des entreprises qui s’occupent de la fabrication d’équipement de stockage d’énergie. Enfin, M. Matte suggère d’imposer une taxe aux acheteurs qui cherchent à exporter des pièces canadiennes provenant de VE susceptibles de contenir des minéraux précieux qui pourraient être réintégrés dans le processus de fabrication.

Hollingshead of the Table The Automotive Recyclers Association (ARA) named Marty Hollingshead as the new president during the organization’s 78th annual conference in Dallas, Texas last month. Owner of Northlake Auto Recyclers in Hammond, Ind., Hollingshead brings 48 years of auto recycling expertise to the ARA and is a trailblazer in his home state for his work to elevate the standards of his industry in Indiana. Northlake was one of the first automotive recycling facilities in the state of Indiana to receive the Indiana Clean Yard—Gold Level Certification from the Indiana Department of Environmental Management, starting in 2009 through 2021. ARA’s executive director Sandy Blalock said “Marty prides himself on taking a hands-on approach to the business. “He gives back to the industry in so many ways, through mentoring, writing for several industry publications, and he leads by example holding others to the high standards that he sets for himself and his team at Northlake.” Hollingshead’s Canadian counterpart and chairman of the Auto Recyclers of Canada (ARC), Dalbert Livingstone, said “Here in Canada we have a lot of respect for Marty and know he will have an amazing year as president of ARA. Being a fellow hockey fan, he has been welcomed to Canadian events in the past and has brought great leadership to our members internationally as well as in his home country. We look forward to working with Marty on North American issues for auto recyclers, and trust he will do what is best for the industry.”

CANADIAN AUTO RECYCLERS 2022

Marty Hollingshead has served on ARA’s Executive Committee since 2018. Hollingshead siège au comité exécutif de l’ARA depuis 2018.

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Hollingshead à la table L’Automotive Recyclers Association (ARA) a nommé Marty Hollingshead comme nouveau président lors de la 78e conférence annuelle de l’organisation à Dallas, au Texas, le mois dernier. Propriétaire de Northlake Auto Recyclers à Hammond, en Indiana, M. Hollingshead apporte à l’ARA 48 ans d’expertise en matière de recyclage automobile et est un pionnier dans son État natal pour son travail visant à élever les normes de l’industrie. Northlake a été l’une des premières installations de recyclage automobile de l’État de l’Indiana à recevoir la certification Indiana Clean Yard - Gold Level de l’Indiana Department of Environmental Management, de 2009 à 2021. Sandy Blalock, directeur général de l’ARA, a déclaré : « Marty est fier d’adopter une approche pratique de l’entreprise. Il redonne à l’industrie de nombreuses façons, par le biais du mentorat, en rédigeant des articles pour plusieurs publications de l’industrie, et il montre l’exemple en imposant aux autres les normes élevées qu’il établit pour lui-même et son équipe à Northlake. » L’homologue canadien de M. Hollingshead et président de l’Auto Recyclers of Canada (ARC), Dalbert Livingstone, a déclaré pour sa part : « Ici au Canada, nous avons beaucoup de respect pour Marty et nous savons qu’il connaîtra une année exceptionnelle à titre de président de l’ARA. En tant que fan de hockey, il a reçu un accueil chaleureux lors d’événements canadiens dans le passé et a apporté un grand leadership à nos membres au niveau international ainsi que dans son pays d’origine. Nous sommes impatients de travailler avec Marty sur les questions nord-américaines pour les recycleurs d’automobiles, et nous sommes convaincus qu’il fera ce qui est le mieux pour l’industrie. »

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Dale and Lisa Nagel of Dale and Lisa’s Farm and Auto. Dale et Lisa Nagel de Dale and Lisa’s Farm and Auto.

Good Deal for Dale

Une bonne affaire pour Dale

The board of directors for the Saskatchewan Automotive Recyclers Association (SARA) has welcomed Dale Nagel, Dale & Lisa’s Farm & Auto Ltd in Mossbank, into its ranks. A lifelong hot rodder, Nagel built his first ride when he was only 15 years old—a 1940 Fargo truck on a Malibu frame, with all parts sourced from his father’s farm shop. All it took was some 20 abandoned vehicles showing up on his property circa. 1998 for Nagel to put driving buses in the past and start full-time on restoring and recycling vehicles alongside his wife Lisa. “I started with SARA at its inception, and still participate actively out of a passion to build the business properly. The land this business sits on is my own and I am completely accountable for what happens to it,” said Nagel. Nagel says that his business has done nothing but grow since it was first incorporated in 1999, which then upsized to a larger facility in 2004. “We presently have four full-time employees, a part-time accountant, and have split the operation into two facilities: one for auto wrecking, and another in the town of Mossbank for repair. We run a couple of deck trucks and an off-road truck for towing in the area.” “I look forward to being part of this board. I hope to be able to help guide the industry changes that are coming … including the adoption of hybrid, electric and autonomous technology and how auto recyclers will meet the challenge.” The ARC (Automotive Recyclers of Canada) board unanimously endorsed Nagel’s nomination. He will take up his full responsibilities at the 2021 Virtual Annual General Meeting in November.

Le conseil d’administration de la Saskatchewan Automotive Recyclers Association (SARA) a accueilli dans ses rangs Dale Nagel, de Dale & Lisa’s Farm & Auto Ltd, à Mossbank. Amateur de voitures depuis toujours, Dale a construit sa première voiture à l’âge de 15 ans : un camion Fargo 1940 sur un châssis de Malibu, dont toutes les pièces provenaient de l’atelier agricole de son père. Il a suffi qu’une vingtaine de véhicules abandonnés se retrouvent sur sa propriété vers 1998 pour que Dale mette de côté la conduite d’autobus et se consacre à plein temps à la restauration et au recyclage de véhicules avec sa femme Lisa. « J’ai commencé à participer à la SARA dès sa création et je continue à le faire par passion, afin de construire l’entreprise correctement. Le terrain sur lequel se trouve cette entreprise m’appartient et je suis entièrement responsable de ce qui lui arrive », a déclaré Dale. Il affirme que son entreprise n’a fait que croître depuis qu’elle a été fondée en 1999 et qu’elle s’est ensuite installée dans des locaux plus spacieux en 2004. « Nous comptons actuellement quatre employés à temps plein, un comptable à temps partiel et nous avons divisé l’entreprise en deux installations : une pour les démolitions d’automobiles et une autre dans la ville de Mossbank pour les réparations. Nous utilisons deux camions à plateau et un camion tout-terrain pour le remorquage dans la région. J’ai hâte de faire partie de ce conseil. J’espère pouvoir aider à guider les changements qui s’annoncent dans l’industrie (...), notamment l’adoption des technologies hybride, électrique et autonome et la façon dont les recycleurs automobiles relèveront le défi. » Le conseil d’administration de l’ARC (Automotive Recyclers of Canada) a approuvé à l’unanimité la nomination de Dale. Il est entré en fonction lors de l’assemblée générale annuelle virtuelle de 2021, en novembre.

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Airbag Applause Canadian auto recyclers have been working hard to pick up the pieces of the still-ongoing Takata airbag recall that affected millions of vehicles worldwide. Rebuilder’s Automotive Supply (RAS) congratulated the nation’s recyclers in an email, saying “Keep up the good work! We Appreciate Our Canadian Customers!”, recognizing them for their hard work in tracing and collecting recalled Takata airbags circulating throughout the Canadian aftermarket. Thus far, Canadian recyclers have recovered recalled airbags from Chevy/GMC/ Cadillac trucks and SUVs, Honda, Nissan, the Pontiac Vibe, Saab, the Saturn Astra, Subaru and Toyota. The Takata airbag recall was first launched in 2013.

Acclamations pour les coussins gonflables Les recycleurs d’automobiles canadiens ont travaillé fort pour récupérer les pièces faisant l’objet du rappel toujours en cours des coussins gonflables Takata qui a touché des millions de véhicules dans le monde entier. Rebuilder’s Automotive Supply (RAS) a félicité les recycleurs du pays dans un courriel envoyé mercredi : « Continuez à faire du bon travail! Nous apprécions nos clients canadiens » reconnaissant ainsi leur travail acharné de traçage et de récupération des coussins gonflables Takata rappelés qui circulent sur le marché secondaire canadien. Jusqu’à présent, les recycleurs canadiens ont récupéré les coussins gonflables rappelés des camions et SUV Chevy/GMC/Cadillac, Honda, Nissan, Pontiac Vibe, Saab, Saturn Astra, Subaru et Toyota. Le rappel des coussins gonflables Takata a été lancé pour la première fois en 2013.

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In it For the Long Haul

À long terme

While lithium-ion batteries have touted a bad rap for allegedly being tossed in landfills or poorly recycled, they actually boast some of the longest lifetimes and highest reuse rates, says Hans Eric Melin, managing director of Circular Energy Storage. In most consumers’ minds, a vehicle creeps closer to end-of-life as it ages in model years. When the vehicle is scrapped, the lithium-ion battery is often believed to be tossed along with it. According to Melin’s data on Toyota Prius, Nissan Leaf and Tesla Model S units, a vehicle has roughly the same likelihood of being scrapped at any point in its lifetime as it does at an older age. “Cars do not reach end of life as they age; they reach end-of-life when it is no longer economical to keep the car. There is a common belief that EV batteries last five to eight years,” said Melin. “None of these estimates have been proven correct.” Rather than being scrapped alongside EVs, Melin suggested other global markets repurposing these recycled batteries, leaving little for other countries to conquer. “Many cars that reach end-of-life in North America and in Western Europe will be acquired by importers in countries where repairs are cheaper and where the cars can be placed on the market again.” According to Melin’s data, you will find more older-year Nissan Leaf models in Russia and Ukraine than in countries like the U.S., U.K., Germany or Norway, despite the fact the cars were likely originally sold in these countries. “This is the main reason we haven’t recycled more lithium-ion batteries in Europe and North America—not that we are landfilling them.” Melin said there are only two studies globally that focus on whether lithium-ion batteries are ending up in the wrong places. One study estimates that between 600 and 2,600 tonnes of lithium-ion batteries could end up in the U.S. Municipal Waste Stream. The same study estimates that lead-acid batteries are eight times more misplaced than lithium-ion ones. Last year, about 210,000 tonnes of lithium-ion battery sales were available for recycling across the world, said Melin, assuming those batteries were ultimately recycled. “I don’t think anyone needs to worry about lithium-ion batteries being landfill,” he said. “At today’s prices, a recycler could theoretically obtain around eight dollars a kilo for cells; how much of that value they retain depends on the efficiency of the process.”

Alors que les batteries lithium-ion ont la réputation d’être jetées dans les décharges ou mal recyclées, elles ont en réalité une durée de vie parmi les plus longues et un taux de réutilisation parmi les plus élevés, explique Hans Eric Melin, directeur général de Circular Energy Storage. Dans l’esprit de la plupart des consommateurs, un véhicule se rapproche de sa fin de vie au fur et à mesure qu’il vieillit. Lorsque le véhicule est mis au rebut, on pense souvent que la batterie lithium-ion est jetée avec. D’après les données de M. Melin sur les Toyota Prius, Nissan Leaf et Tesla Model S, un véhicule a à peu près la même probabilité d’être mis au rebut à n’importe quel moment de sa vie qu’à un âge plus avancé. « Les voitures n’arrivent pas en fin de vie en vieillissant; elles arrivent en fin de vie lorsqu’il n’est plus économique de les conserver. On croit généralement que les batteries des VE durent de cinq à huit ans, a déclaré M. Melin. Aucune de ces estimations ne s’est avérée correcte. » Plutôt que de mettre ces batteries au rebut avec les VE, M. Melin suggère qu’elles soient recyclées et réutilisées par d’autres marchés dans le monde, laissant peu de choses à conquérir pour les autres pays. « De nombreuses voitures qui arrivent en fin de vie en Amérique du Nord et en Europe occidentale seront acquises par des importateurs dans des pays où les réparations sont moins chères et où les voitures peuvent être remises sur le marché. » Selon les données de M. Melin, vous trouverez plus de modèles anciens de Nissan Leaf en Russie et en Ukraine que dans des pays comme les États-Unis, le Royaume-Uni, l’Allemagne ou la Norvège, malgré le fait que les voitures ont probablement été vendues à l’origine dans ces pays. « C’est la principale raison pour laquelle nous n’avons pas recyclé davantage de batteries lithium-ion en Europe et en Amérique du Nord; et non pas parce que nous les mettons en décharge. » Selon M. Melin, il n’existe que deux études au niveau mondial qui se penchent sur la question de savoir si les batteries au lithium-ion finissent au mauvais endroit. L’une d’elles estime qu’entre 600 et 2 600 tonnes de batteries lithium-ion pourraient se retrouver dans le flux de déchets municipaux des ÉtatsUnis. La même étude estime que les batteries au plomb sont huit fois plus mal placées que celles au lithium-ion. L’année dernière, environ 210 000 tonnes de batteries lithium-ion ont été vendues pour être recyclées dans le monde, a déclaré M. Melin, en supposant que ces batteries seront finalement recyclées. « Je ne pense pas que quiconque doive s’inquiéter du fait que les batteries lithium-ion soient mises en décharge, a-t-il déclaré. Aux prix actuels, un recycleur pourrait théoriquement obtenir environ huit dollars par kilo pour les cellules; la part de cette valeur qu’il conserve dépend de l’efficacité du processus. »

No Substitutions Subaru released an update to its position statement on the use of alternative, recycled and salvaged parts in repairs on the company’s vehicles in August 2021. “Subaru of America simply wants to be as clear as possible regarding its position on the proper repair of Subaru vehicles,” said Devin Wilcox, Subaru’s collision certification manager. “Subaru of America, Inc. does not approve of the use of recycled, salvaged, aftermarket, or reconditioned parts that may not be manufactured to the same specifications or tolerances as Subaru Genuine Parts.” The language in the position statement has been updated to eliminate any ambiguity from the previous recommendation that Subaru Genuine Parts “help ensure the vehicle is restored back to its original pre-collision condition” and the use of non-OEM parts “could compromise occupant safety in a subsequent collision.” The Automotive Recyclers’ Association responded days later, saying alternative parts are “safe and economical,” and that Subaru’s decisions 20

CANADIAN AUTO RECYCLERS 2022

on the matter put further strain on an industry neck-deep in a new parts shortage. “Auto manufacturers have become more aggressive in their efforts to force ROE-Recycled Original Equipment® and aftermarket parts out of the market,” said ARA executive director Sandy Blalock in a statement. “These statements and tactics stifle competition, greatly increase costs to consumers and in turn, can result in more repairable vehicles being considered uneconomical to repair. Manufacturer repair restrictions have become such a significant issue that both the Biden Administration and FTC have taken unambiguous steps to increase anti-trust and consumer protection enforcement against manufacturer repair restrictions.” ARA’s incoming president, Marty Hollingshead, pointed out that “Subaru recycled original equipment parts are the very same parts manufactured by Subaru and that Subaru recycled original equipment parts have a long history of being utilized in vehicle repairs.”

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Pas de substitutions Subaru a publié une mise à jour de sa déclaration de position sur l’utilisation de pièces alternatives, recyclées et récupérées pour les réparations des véhicules de l’entreprise en août 2021. « Subaru of America souhaite simplement être aussi clair que possible concernant sa position sur la réparation appropriée des véhicules Subaru, a déclaré Devin Wilcox, responsable de la certification collision de Subaru. Subaru of America, Inc. n’approuve pas l’utilisation de pièces recyclées et récupérées du marché secondaire ou remises en état qui peuvent ne pas être fabriquées selon les mêmes spécifications ou tolérances que les pièces d’origine Subaru. » Le libellé de la prise de position a été mis à jour afin d’éliminer toute ambiguïté par rapport à la recommandation précédente selon laquelle les pièces d’origine Subaru “contribuent à garantir que le véhicule est remis dans l’état où il se trouvait avant la collision et que l’utilisation de pièces non OEM pourrait compromettre la sécurité des occupants lors d’une collision ultérieure.” L’Association des recycleurs automobiles a réagi à cette prise de position quelques jours plus tard, affirmant que les pièces alternatives sont “sûres et économiques”, et que les décisions de Subaru en la matière accentuent la pression sur une industrie plongée dans une nouvelle pénurie de pièces. « Les constructeurs automobiles sont devenus plus agressifs dans leurs efforts pour évincer du marché les pièces ROE-Recycled Original Equipment® et les pièces de rechange, a déclaré Sandy Blalock, directeur général de l’ARA. Ces affirmations et tactiques étouffent la concurrence, augmentent considérablement les coûts pour les consommateurs et peuvent faire en sorte que davantage de véhicules réparables soient considérés comme non rentables à réparer. Les restrictions imposées en matière de réparation par les constructeurs sont devenues un problème si important que l’ad-

Subaru of America issued a position statement last summer saying the automaker “does not approve of the use of recycled, salvaged, aftermarket or reconditioned parts.” The ARA later fired back with a response statement. Subaru of America a publié l’été dernier une prise de position indiquant que le constructeur automobile « n’approuve pas l’utilisation de pièces recyclées, récupérées, de rechange ou remises à neuf. » L’ARA a ensuite répondu par une déclaration.

ministration Biden et la FTC ont pris des mesures claires pour renforcer l’application des lois antitrust et de protection des consommateurs contre les restrictions imposées par les constructeurs en matière de réparation. » Le nouveau président de l’ARA, Marty Hollingshead, a souligné que « les pièces d’équipement d’origine recyclées de Subaru sont les mêmes que celles fabriquées par Subaru et que les pièces d’équipement d’origine recyclées de Subaru sont utilisées depuis longtemps pour la réparation des véhicules. »

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IT RUNS IN THE FAMILY The noble success of Pierre Robitaille

C’EST DANS LA FAMILLE La noble réussite de Pierre Robitaille

Both of Pierre and Sylvie’s sons work at Recycleur Duvernay: Samuel works as a parts seller and director of sales, while Nicholas runs the backyard business. Les deux fils de Pierre et Sylvie travaillent chez Recycleur Duvernay : Samuel est vendeur de pièces détachées et responsable des ventes, tandis que Nicholas s’occupe de l’arrière-cour.

CANADIAN AUTO RECYCLERS 2022

ON THE COVER | SUR LA COUVERTURE

By/Par Allison Rogers

hen Pierre Robitaille looks at Recycleur Duvernay, he can’t help but feel swells of pride looking back on the familial foundations that make the business what it is today. In 1975, Pierre’s father Claude Robitaille took the first steps to open his Laval, Quebec, business while situated in a cozy trailer on the business’ lot. Those first few years were hard, but the dedicated businessman powered through and was able to form a loyal clientele and dependable auto recycling and used parts business in the then-emerging community. “I was 13 or 14 years old when he purchased the business,” said Pierre. “I always enjoyed coming around or working part-time or odd jobs around the lot, just for fun.” Despite the fond memories, Pierre never planned to stay in the sector in adulthood. He set off for a career as a mechanic when the time came and spent a decade working in a General Motors dealership, all while his father continued operations at Recycleur Duvernay. He admits to once having different ideas about what came with running a business, but after his stint in mechanics, Pierre was ready to give the business a try. “I began to recognize the benefits of owning your own business,” he said. “But once I started working at Recycleur Duvernay full-time, I was hooked on auto recycling.” It was 1991 when Pierre became a full-time fixture at Recycleur Duvernay. Around the same time, he began attending Association of Auto Parts Recyclers in Quebec (ARPAC) meetings, which he largely credits for nurturing his interest in the sector. “Being part of the association has always been important to me.” In 1997, the opportunity arose for Pierre to take full responsibility of the business. The mightiest task he recalls in those first few years as owner was the mission to transform the sector’s stereotype-riddled reputation.

orsque Pierre Robitaille regarde Recycleur Duvernay, il ne peut s’empêcher de ressentir une certaine fierté en repensant aux fondations familiales qui ont fait de l’entreprise ce qu’elle est aujourd’hui. En 1975, Claude Robitaille, le père de Pierre, a fait les premiers pas pour ouvrir son entreprise à Laval, au Québec, alors qu’il était installé dans une roulotte confortable sur le terrain de l’entreprise. Les premières années ont été difficiles, mais l’homme d’affaires dévoué a tenu bon et a réussi à se constituer une clientèle fidèle et une entreprise fiable de recyclage d’automobiles et de pièces d’occasion dans la communauté naissante de l’époque. « J’avais 13 ou 14 ans lorsqu’il a acheté l’entreprise, raconte Pierre. J’ai toujours aimé y venir, soit pour travailler à temps partiel, soit pour faire des petits boulots autour du terrain, juste pour le plaisir. » Malgré ces bons souvenirs, Pierre n’a jamais envisagé de rester dans le secteur à l’âge adulte. Il s’est orienté vers une carrière de mécanicien le moment venu et a passé une décennie à travailler chez un concessionnaire General Motors, pendant que son père poursuivait les activités de Recycleur Duvernay. Il admet avoir déjà eu des idées différentes sur ce qu’impliquait la gestion d’une entreprise, mais après son passage chez le concessionnaire, Pierre était prêt à faire un essai. « J’ai commencé à reconnaître les avantages de posséder sa propre entreprise, dit-il. Mais une fois que j’ai commencé à travailler chez Recycleur Duvernay à temps plein, j’ai développé une passion pour le recyclage automobile ». C’est en 1991 que Pierre est devenu un employé à temps plein de Recycleur Duvernay. À peu près à la même époque, il a commencé à assister aux réunions de l’Association des recycleurs de pièces automobiles du Québec (ARPAC), à qui il attribue en grande partie son intérêt pour le domaine. « Faire partie de l’association a toujours été important pour moi. » En 1997, l’occasion s’est présentée pour Pierre de prendre la pleine responsCANADIANRECYCLER.CA

ON THE COVER | SUR LA COUVERTURE

“Once I started working at Recycleur Duvernay full time, I was hooked on auto recycling.”

« Mais une fois que j’ai commencé à travailler chez Recycleur Duvernay à temps plein, j’ai développé une passion pour le recyclage automobile ». — Pierre Robitaille, owner/ propriétaire, Recycleur Duvernay

“It was a big, big job,” recalls Pierre. “We were always operating according to industry standards, it’s not like we were working outside the lines. It was more just about the general public’s image of us. “We had to change the way we thought; change the way we train employees, change the way our employees dress. We had to relearn ways to answer the phone, the proper way to treat any customer—difficult or not. If you look back to how Recycleur Duvernay operated in the 80s or 90s compared to today, it’s a big difference, and that’s the same for many Canadian auto recyclers.” Just prior to taking ownership of the business, Pierre was named to ARPAC’s Board of Directors. Sticking true to his roots in the sector, Pierre has played an integral role in the organization’s efforts, now serving as ARPAC president for a decade.

CANADIAN AUTO RECYCLERS 2022

In 1997, the opportunity arose for Pierre to take full responsibility of the business. The mightiest task he recalls in those first few years as owner was the mission to transform the sector’s stereotype-riddled reputation. En 1997, l’occasion s’est présentée pour Pierre de prendre la pleine responsabilité de l’entreprise. La plus grande tâche dont il se souvient au cours de ces premières années en tant que propriétaire a été la mission de transformer la réputation du secteur, entachée de stéréotypes.

abilité de l’entreprise. La tâche la plus lourde dont il se souvient au cours de ces premières années en tant que propriétaire a été la mission consistant à restaurer la réputation stéréotypée du secteur. « C’était un gros, gros travail, » se souvient Pierre. « Nous fonctionnions toujours selon les normes du secteur, ce n’est pas comme si nous travaillions en dehors des lignes. Il s’agissait plutôt de l’image que le grand public avait de nous. » « Nous avons dû changer notre façon de penser; changer la façon dont nous formions les employés, changer la façon dont nos employés s’habillaient. Nous avons dû réapprendre à répondre au téléphone, à traiter correctement le client, qu’il soit difficile ou non. Si vous regardez comment Recycleur Duvernay fonctionnait dans les années 80 ou 90 par rapport à aujourd’hui, c’est

ON THE COVER | SUR LA COUVERTURE

True to the selflessness of Canadian auto recyclers, Pierre refuses to take sole credit for the success of his Laval, Quebec business; he says the people that came before him paved the path for his team to be able to deliver the results they do today. Fidèle à l’altruisme des recycleurs d’automobiles canadiens, Pierre refuse de s’attribuer seul le mérite du succès de son entreprise de Laval, au Québec ; il affirme que ceux qui l’ont précédé ont ouvert la voie à son équipe pour qu’elle obtienne les résultats qu’elle a aujourd’hui.

He says one of the most rewarding aspects of his ARPAC involvement is the work the organization does with the government. “For the last two years we obviously have not been able to meet in person with individuals like the Justice Minister or the Office de la protection du consummateur (OPC),” said Pierre. “But I’ve always enjoyed having the necessary conversations with officials and having the opportunity to change things for the future market.” Pierre says he never puts his best interest ahead of the greater good of the industry. “I’m always thinking of the future members when making these calls, I’m never thinking of myself,” he told Canadian Auto Recyclers. “I always speak for everybody—I speak for the automotive recycling market in Quebec, even the whole of Canada, in some cases. When we change a rule, it’s for the greater good of everyone involved.” One example, Pierre said, is the 3RV fee recyclers note on invoice totals, which revolves around efforts of waste reduction at the source, reuse, recycling and valorization. The program began in June 2017 and sees small charges—10 percent of a total invoice to maximum of five dollars—added to invoices issued by ARPAC member in the province. The contribution is designed to support investments and help lower the impact of end-of-life vehicles. “It helps everyone involved,” said Pierre. “ARPAC truly does everything we can to help all our members thrive. Plenty of people are participating in the 3RV program now, and that’s just one of the initiatives we’re very proud of.” True to the selflessness of Canadian auto recyclers, Pierre refuses to take sole credit for his success; he says the people that came before him paved the path for his team to be able to deliver the results they do today.

une grande différence, et c’est la même chose pour beaucoup de recycleurs automobiles canadiens. » Juste avant de devenir propriétaire de l’entreprise, Pierre a été nommé au conseil d’administration de l’ARPAC. Fidèle à ses racines dans le secteur, Pierre a joué un rôle de premier plan dans les efforts de l’organisation, occupant maintenant le poste de président de l’ARPAC depuis une décennie. Selon lui, l’un des aspects les plus gratifiants de sa participation à l’ARPAC est le travail que l’organisation accomplit auprès du gouvernement. « Au cours des deux dernières années, nous n’avons évidemment pas pu rencontrer en personne des gens comme le ministre de la Justice ou les représentants de l’Office de la protection du consommateur (OPC), » a déclaré Pierre. « Mais je suis heureux de pouvoir avoir les conversations nécessaires avec les fonctionnaires et la possibilité de changer les choses pour le futur marché. » Pierre affirme qu’il ne fait jamais passer son intérêt avant le plus grand bien de l’industrie. « Je pense toujours aux futurs membres quand je fais ces appels, je ne pense jamais à moi-même, » a-t-il déclaré à Canadian Auto Recyclers. « Je parle toujours au nom de tout le monde; je parle au nom du marché du recyclage automobile au Québec, voire au Canada tout entier, dans certains cas. Lorsque nous changeons une règle, c’est pour le plus grand bien de toutes les personnes concernées. » Un exemple, selon Pierre, est la redevance 3RV que les recycleurs notent sur les montants facturés, qui est motivée par les efforts de réduction des déchets à la source, de réemploi, de recyclage et de valorisation. Le programme a débuté en juin 2017 et impose l’ajout de légers frais, soit de 10 pour cent du CANADIANRECYCLER.CA

ON THE COVER | SUR LA COUVERTURE

“The people that worked with my father, who are all between 70 to 90 years old now, they pioneered our market,” said Pierre. “They all had great qualities and ideas that set them apart. They are the ones that made it possible for auto recycling to be as it is today.” Now Pierre and his industry colleagues will do the same for the next iteration of Canada’s auto recyclers. “My sons work at Recycleur Duvernay,” Pierre stated proudly. “Samuel started here when he was 18 years old and he works as a parts seller and our director of sales. My other son, Nicholas, runs the backyard business. They joined me when they each turned 18; so Samuel has been here for 12 years and Nicholas, ten. “I’m really proud of them, they’re doing a great job. We talk a lot together because I know their job is not easy. I’m sure they’re going to be here for a long time.” Pierre’s wife, Sylvie is another integral part of the Recycleur Duvernay machine. “She works in the accounting department. The whole family is part of the operation!” With his sons now involved in the overall operations of the business, Pierre jokes that he gives it “two or three years” before they start to push their doting dad into retirement. “I’d like to retire, I’m just not sure when!” he joked. “But even when I do, I would absolutely stay and work with ARPAC and work as a consultant, or something up that alley. “I love this industry and, though we’ve done a ton of work, I always want to see it get better. There is so much on the horizon for auto recyclers in Canada—let’s just say I don’t plan to sit on the sidelines and watch it unfold.” CAR

CANADIAN AUTO RECYCLERS 2022

“I always speak for everybody—I speak for the automotive recycling market in Quebec, even the whole of Canada, in some cases. When we change a rule, it’s for the greater good of everyone involved.”

« Je parle toujours au nom de tous ; je parle au nom du marché du recyclage automobile au Québec, et dans certains cas, dans tout le Canada. Lorsque nous changeons une règle, c’est pour le plus grand bien de toutes les personnes concernées. » — Pierre Robitaille, owner/ propriétaire, Recycleur Duvernay

ON THE COVER | SUR LA COUVERTURE

montant total jusqu’à un maximum de cinq dollars pour les factures émises par le membre de l’ARPAC dans la province. La contribution vise à soutenir les investissements et à aider à réduire l’impact des véhicules en fin de vie. « Cette mesure aide toutes les personnes concernées, » a déclaré Pierre. « L’ARPAC fait vraiment tout ce qu’elle peut pour aider tous ses membres à prospérer. Beaucoup de gens participent au programme 3RV maintenant, et c’est juste une des initiatives dont nous sommes très fiers. » Fidèle à l’altruisme des recycleurs d’automobiles canadiens, Pierre refuse de s’attribuer tout le mérite de son succès; il affirme que les personnes qui l’ont précédé ont ouvert la voie à son équipe pour qu’elle puisse obtenir les résultats qu’elle obtient aujourd’hui. « Les gens qui ont travaillé avec mon père, qui ont tous entre 70 et 90 ans maintenant, ont été les pionniers de notre marché, » a déclaré Pierre. « Ils avaient tous de grandes qualités et des idées qui les distinguaient. Ce sont eux qui ont permis au recyclage automobile d’être ce qu’il est aujourd’hui. » Pierre et ses collègues de l’industrie feront de même pour la prochaine génération de recycleurs d’automobiles du Canada. « Mes fils travaillent chez Recycleur Duvernay, » affirme fièrement Pierre. « Samuel a commencé ici à l’âge de 18 ans et il travaille comme vendeur de pièces et directeur des ventes. Mon autre fils, Nicholas, s’occupe de l’arrière-cour. Ils m’ont rejoint quand ils ont eu 18 ans chacun; Samuel est donc ici depuis 12 ans et Nicholas, depuis 10 ans. « Je suis vraiment fier d’eux, ils font un excellent travail. Nous parlons beaucoup ensemble, car je sais que leur travail n’est pas facile. Je suis sûr qu’ils vont rester ici encore longtemps. » Sylvie, la femme de Pierre, est une autre partie intégrante de la machine Recycleur Duvernay. « Elle travaille au service de la comptabilité. Toute la famille fait partie de l’opération! » Avec ses fils qui participent désormais à l’ensemble des opérations de l’entreprise, Pierre plaisante en disant qu’il se donne « deux ou trois ans » avant qu’ils ne commencent à pousser leur père dévoué vers la retraite. « J’aimerais bien prendre ma retraite, mais je ne sais pas encore quand! Mais même quand je le ferai, je resterai absolument et je travaillerai avec l’ARPAC en tant que consultant, ou quelque chose dans ce genre. « J’aime cette industrie et, bien que nous ayons accompli une tonne de travail, je veux toujours la voir s’améliorer. Il y a tellement de choses à l’horizon pour les recycleurs d’automobiles au Canada; disons simplement que je n’ai pas l’intention de rester sur la touche et de regarder tout cela se dérouler. » CAR CANADIANRECYCLER.CA

CHARITY | BIENFAISANCE

SEEING SUNSHINE Recyclers look back on DreamLift experiences

VOIR LE SOLEIL

Les recycleurs reviennent sur leurs expériences avec Envolée de rêve (DreamLift)

By/Par Allison Rogers

s an auto recycler, you have the power to make dreams come true. If you need proof just ask the members of the Ontario Automotive Recyclers Association (OARA). OARA has long supported the Sunshine Foundation of Canada, a charity dedicated to changing the lives of children living with severe disabilities through its dream programs. Unlike similar programs for ill children, the Sunshine Foundation fulfills dreams—not last wishes—fuelling hope and opportunity toward a bright and hopeful future. One of the veins OARA offers support through is its Tire Take Back campaign, which has raised more than a million dollars for the foundation.

CANADIAN AUTO RECYCLERS 2022

n tant que recycleur d’automobiles, vous avez le pouvoir de concrétiser les rêves. Si vous avez besoin de preuves, il suffit de demander aux membres de l’Ontario Automotive Recyclers Association (OARA). L’OARA soutient depuis longtemps la Fondation Rayons de Soleil du Canada, un organisme de bienfaisance qui se consacre à changer la vie des enfants atteints de handicaps graves grâce à ses programmes visant à concrétiser leurs rêves. Contrairement à des programmes similaires destinés aux enfants malades, la Fondation Rayons de Soleil réalise des rêves - et non pas des derniers souhaits - alimentant l’espoir et les possibilités d’un avenir brillant et prometteur.

CHARITY | BIENFAISANCE

Dom Vetere, owner of Dom’s Auto Parts. Dom Vetere, propriétaire de Dom’s Auto Parts.

Wally Dingman, president of Caughill Auto Wreckers, and his DreamLift crew. Wally Dingman, président de Caughill Auto Wreckers, et son équipe Envolée de rêve.

CANADIANRECYCLER.CA

CHARITY | BIENFAISANCE

Darrell Pitman boasts two tattoos dedicated to his experiences with the Sunshine Foundation. Darrell Pitman arbore deux tatouages en souvenir de ses expériences avec la Fondation Rayons de Soleil.

The 2013 DreamLift crew arrives in Florida. L’équipage du Envolée de rêve 2013 arrive en Floride.

The Sunshine Foundation was also one of the original charities associated with OARA’s Car Heaven vehicle donation program, and members of OARA have supported and travelled on two DreamLift trips to Disneyland. Another way OARA has supported the Sunshine Foundation is through its sponsorship of the DreamLift program, which sends a plane full of children and volunteers to a special destination for a day. For many of the children, DreamLifts offer the first chance to taste independence and experience the adventure of a first plane ride. Plus, no parents, no rules— just a repertoire of fun. In 2013, OARA accompanied the Sunshine Foundation on its DreamLift excursion to Walt Disney World in Florida. Seventy-four children aged seven through 17, accompanied by some of Canada’s most passionate auto recyclers and other volunteers, spent a day alongside Mickey and the gang. It was a day to remember for the kiddos—but the also auto recyclers walked away with experiences to last a lifetime. Take Darrell Pitman’s testament, for example, the co-owner of P&G Auto Supply in North Bay, Ontario, has not one, but two tattoos memorializing his experiences with the Sunshine Foundation. “I’ve been on two DreamLifts,” he told Canadian Auto Recyclers. “It’s an amazing cause and truly makes you grateful for the life you live. Anyone would benefit from working with the organization.” “These kids are the real meaning of the word courage,” said Dom Vetere, owner of Dom’s Auto Parts. “As a volunteer, you get out more than you put in. The joy in their eyes, their spirit and courage...it gives you strength.” “It was remarkable how much appreciation the children have for everything around them,” Greg Woodbeck of Woodbeck Auto Parts said following the experience. “They didn’t have a negative word to say. I have a lot of admiration for how the day was designed around the kids being kids; just kids having fun.” While the Sunshine Foundation has been forced to suspend its DreamLift program amid the pandemic, it is hopeful to reignite the program in the near future, Shannon Lahay, Director of Development and Partnerships for Sunshine Foundation told Canadian Auto Recyclers. “It provides such an incredible opportunity for the kids,” she said. “We can’t wait to get the program back up and running once it’s safe to do so.” CAR 32

CANADIAN AUTO RECYCLERS 2022

L’un des vecteurs de soutien de l’OARA est sa campagne Tire Take Back, qui a permis de récolter plus d’un million de dollars pour la fondation. La Fondation Rayons de Soleil était également l’une des premières organisations caritatives associées au programme de dons de véhicules Autos-O-Ciel de l’OARA, et les membres de l’OARA ont soutenu et participé à deux voyages Envolée de rêve à Disneyland. L’OARA a également soutenu la Fondation Rayons de Soleil en parrainant le programme Envolée de rêve, qui nolise un avion pour transporter des enfants et des bénévoles vers une destination spéciale pendant une journée. Pour de nombreux enfants, l’Envolée de rêve est la première occasion de goûter à l’indépendance et de vivre l’aventure d’un premier vol en avion. De plus, pas de parents, pas de règles - juste un répertoire d’activités amusantes. En 2013, l’OARA a accompagné la Fondation Rayons de Soleil lors de son excursion Envolée de rêve à Walt Disney World en Floride. Soixante-quatorze enfants âgés de sept à 17 ans, accompagnés de certains des recycleurs automobiles les plus passionnés du Canada et d’autres bénévoles, ont passé une journée aux côtés de Mickey et de sa bande. Ce fut une journée mémorable pour les enfants, et les recycleurs d’automobiles sont repartis avec des souvenirs inoubliables. Prenez le témoignage de Darrell Pitman, par exemple, qui est copropriétaire de P&G Auto Supply à North Bay, en Ontario, et qui a non pas un, mais deux tatouages commémorant ses expériences avec la Fondation Rayons de Soleil. « J’ai participé à deux Envolée de rêve, a-t-il déclaré à Canadian Auto Recyclers. C’est une cause extraordinaire qui vous rend vraiment reconnaissant de la vie que vous menez. N’importe qui pourrait bénéficier d’un travail avec l’organisation. » « Ces enfants incarnent le vrai sens du mot courage, a déclaré Dom Vetere, propriétaire de Dom’s Auto Parts. En tant que bénévole, vous obtenez plus que ce que vous investissez. La joie dans leurs yeux, leur esprit et leur courage... cela vous donne de la force. » « C’était remarquable de voir à quel point les enfants apprécient tout ce qui les entoure, a déclaré Greg Woodbeck de Woodbeck Auto Parts après l’expérience. Ils n’avaient pas un mot négatif à dire. J’ai beaucoup d’admiration pour la façon dont la journée a été conçue pour que les enfants restent des enfants, qu’ils s’amusent. » Bien que la Fondation Rayons de Soleil ait été contrainte de suspendre son programme Envolée de rêve en raison de la pandémie, elle espère le relancer dans un avenir proche, a déclaré Shannon Lahay, directrice du développement et des partenariats de la Fondation Rayons de Soleil à Canadian Auto Recyclers. « Ce programme offre une opportunité incroyable aux enfants, a-t-elle déclaré. Nous sommes impatients de remettre le programme en marche dès que la situation sera sécuritaire. » CAR

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EVENT | ÉVÉNEMENT

BIGGER IN TEXAS

Automotive Recyclers Association puts on a conference for the books

PLUS GRAND AU TEXAS

L’Association des recycleurs automobiles organise une conférence qui sera marquante

The Automotive Recyclers Association hosted its annual convention and trade show in November, in what was the largest gathering of automotive recyclers since the pandemic hit in March 2020. L’Automotive Recyclers Association a organisé sa convention annuelle et son salon professionnel en novembre, dans ce qui a été le plus grand rassemblement de recycleurs automobiles depuis que la pandémie a frappé en mars 2020.

n what was the largest in-person industry event since the onset of the global pandemic, several hundred automotive recyclers, industry vendors, suppliers, and supported gathered in Dallas, Texas from November 11-14th for the 78th Annual Automotive Recyclers Association (ARA) Convention & Exposition.

CANADIAN AUTO RECYCLERS 2022

ans ce qui a été le plus grand événement en personne de l’industrie depuis le début de la pandémie mondiale, plusieurs centaines de recycleurs automobiles, de vendeurs de l’industrie, de fournisseurs et d’intervenants se sont réunis à Dallas, au Texas, du 11 au 14 novembre pour la 78e convention et exposition annuelle de l’Automotive Recyclers Association (ARA).

EVENT | ÉVÉNEMENT

The event kicked off with several of the Association committee meetings, including the Affiliate Chapters Committee meeting, of which the Automotive Recyclers of Canada is a member. ARA’s new Interchange Committee met and welcomed several interested observers. The new Committee will be focusing on ways to enhance the capacity of all automotive recyclers to sell more Recycled Original Equipment (ROE) parts that currently have no interchange or adequate description to allow integration into quotes and/ or listings. The first day also included the popular Tech Talks with industry software platforms such as Hollander, Car-Part and Buddy Automotive Innovations. The classroom learning kicked off with the Opening Keynote by Tony Graham of Solera titled, “The Evolving Automotive Industry.” Thursday evening also featured the opening of one of the largest automotive recycling expositions in the industry with over 100 new and returning industry vendors who support the industry. A meeting of the membership took place on November 12, 2021. Open to all members, this was an opportunity to hear about volunteer committee activities, Association priorities, and was immediately followed by a Board of Directors meeting. Natalie Miller of Miller’s Auto Recycling in Fort Erie is a Director on the ARA Board representing Canada, as well as Chair of the Annual Convention Educational Programming Committee. “This year’s ARA Convention in Dallas provided progressive auto recyclers from all over with the opportunity to network and attend educational sessions in person following the challenges of the last 18 months,” said Miller. “The energy was palpable for all who attended. Many immersed in the learning session and catching up with colleagues from near and far. In planning for the education session, the task at hand was to provide a comprehensive range of topics from post pandemic workplace culture, AI intelligence in estimating to the future of EV battery recycling, which was successfully met.” Educational sessions offered throughout the event included: The Future of Mobility and Automotive Recycling, Using Your Data to Cultivate Leaders, Environmental Ethos, Succession, Sales and Yard Valuation, Finding, Hiring and Keeping Great People, Post-Pandemic Work Culture, Simple Safety Steps, EV Lithium Ion Batteries: The economic case for Reuse vs. Repurpose vs. Recycle, and more. Several of the session were recorded live and have been made available online.

L’événement a débuté par plusieurs réunions de comités de l’association, notamment la réunion du comité des chapitres affiliés, dont l’Automotive Recyclers of Canada est membre. Le nouveau comité Interchange de l’ARA s’est réuni et a accueilli plusieurs observateurs intéressés. Le nouveau comité se concentrera sur les moyens d’améliorer la capacité de tous les recycleurs automobiles à vendre davantage de pièces d’équipement d’origine recyclées (RE) qui n’ont actuellement pas de rechange ou de description adéquate pour permettre leur intégration dans les devis et/ou les listes. La première journée comprenait également les populaires Tech Talks portant sur des plateformes logicielles de l’industrie telles que Hollander, Car-Part et Buddy Automotive Innovations. La formation en classe a débuté avec le discours d’ouverture de Tony Graham de Solera intitulé « L’évolution de l’industrie automobile ». Le jeudi soir a également été marqué par l’ouverture de l’une des plus grandes expositions de recyclage automobile du secteur, avec plus de 100 fournisseurs, nouveaux et anciens, qui soutiennent l’industrie. Une réunion des membres a eu lieu le vendredi matin, 12 novembre. Ouverte à tous les membres, elle a été l’occasion d’entendre parler des activités des comités de bénévoles et des priorités de l’association, et a été immédiatement suivie d’une réunion du conseil d’administration. Natalie Miller, de Miller’s Auto Recycling à Fort Erie, est membre du conseil d’administration de l’ARA et représente le Canada. Elle est également présidente du comité de programmation éducative du congrès annuel. « Le congrès de l’ARA de cette année à Dallas a permis aux recycleurs automobiles progressistes de partout de faire du réseautage et d’assister à des séances éducatives en personne après les défis des 18 derniers mois, a déclaré Mme Miller. L’énergie était palpable pour tous ceux qui ont participé. Beaucoup se sont plongés dans les séances d’apprentissage et ont rattrapé leurs collègues de près ou de loin. Lors de la planification, l’objectif était d’offrir un éventail complet de sujets allant de la culture du lieu de travail post-pandémie à l’intelligence artificielle dans l’estimation, en passant par l’avenir du recyclage des batteries des VE, ce qui a été réalisé avec succès. » Les séances éducatives proposées tout au long de l’événement portaient notamment sur : l’avenir de la mobilité et du recyclage automobile, l’utilisation de vos données pour former les leaders, l’éthique environnementale, la relève, les ventes et l’évaluation des parcs, trouver, embaucher et garder les meilleurs éléments, la culture de travail post-pandémique, des mesures de sécurité simples, les batteries lithium-ion des VE : la question économique de la réutilisation, de la réaffectation et du recyclage, etc. Plusieurs des séances ont été enregistrées en direct et ont été publiées en ligne. Le gala annuel de remise des prix a pris une nouvelle tournure cette année avec des invités mystères, un concours #tagyourteamswag et un jeu-questionnaire, opposant les convives entre eux, et a été apprécié de tous. Les prix annuels STAR ont été remis, félicitations aux gagnants suivants : • Chapitre affilié de l’année : Pennsylvania Automotive Recycling Trade Society (Société de recyclage automobile de Pennsylvanie) • Certification : Chuck’s Auto Salvage (Douglassville, PA) • Membre de l’année : Shannon Nordstrom, Nordstrom’s Automotive (Garretson, SD) • Prix du président : Sandy Blalock, Directeur exécutif, ARA • Prix pour l’ensemble des réalisations : James H. Watson, Jr. et Charles Arcangelo. • Prix Apple : Automotive Recyclers of Massachusetts

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EVENT | ÉVÉNEMENT

The Annual Awards Gala featured a new twist this year with mystery guests, a #tagyourteamswag contest, and trivia contest, pitting dinner table against dinner table, and was enjoyed by all. Annual STAR Awards were given out, congratulations to the following winners: • Affiliate Chapter of the Year: Pennsylvania Automotive Recycling Trade Society • Certification: Chuck’s Auto Salvage (Douglassville, PA) • Member of the Year: Shannon Nordstrom, Nordstrom’s Automotive (Garretson, SD) • President’s Award: Sandy Blalock, Executive Director, ARA • Lifetime Achievement: James H. Watson, Jr.; Charles Arcangelo • Apple Award: Automotive Recyclers of Massachusetts The Recyclers Round table was another popular event, moderated by Greg Condon, Greg Daurio and Scott Robertson. Topics included changing vehicle design, knowing your customer, and the importance of training—all in an inviting atmosphere to share thoughts, opinions and experiences about the most important issues facing the industry today. The event’s closing Keynote Speaker was professional leadership speaker Heather Christie, who walked attendees through a series of activities designed to identify key action items and take-aways from lessons gleaned during the event’s educational sessions and trainings. Saturday evening closed with a facility tour of Fenix Auto Parts, authentic Texas BBQ prepared by members of the Texas Automotive Recyclers Association, and a tour of the DFW Elite Toy Museum where attendees had the opportunity to see an amazing array of exotic vehicles and antique toys curated by industry veteran Ron Sturgeon. The 2022 event is already in the planning process with even greater expectations for industry learning, networking and collaboration. CAR 36

CANADIAN AUTO RECYCLERS 2022

SAVE THE DATE: ARAs 79th Annual Convention & Expo in Orlando Florida, September 21-24, 2022

RÉSERVEZ LA DATE: 79e convention annuelle et exposition de l’ARA à Orlando, Floride, du 21 au 24 septembre 2022.

La table ronde des recycleurs a été un autre événement populaire, animé par Greg Condon, Greg Daurio et Scott Robertson. Les sujets abordés portaient sur l’évolution de la conception des véhicules, la connaissance de votre client et l’importance de la formation, le tout dans une atmosphère invitante pour partager des idées, des opinions et des expériences sur les enjeux les plus importants auxquels le secteur est confronté aujourd’hui. L’allocution de clôture de l’événement a été prononcée par Heather Christie, spécialiste du leadership professionnel, qui a guidé les participants à travers une série d’activités conçues pour identifier les actions clés et les points à retenir des leçons offertes au cours des séances éducatives et des formations de l’événement. La soirée du samedi s’est terminée par une visite des installations de Fenix Auto Parts, un authentique barbecue texan préparé par les membres de la Texas Automotive Recyclers Association, et une visite du DFW Elite Toy Museum, où les participants ont eu l’occasion de voir un étonnant éventail de véhicules exotiques et de jouets anciens conservés par Ron Sturgeon, un vétéran du secteur. La planification de l’événement de 2022 est déjà en cours et les attentes sont encore plus grandes en matière d’apprentissage, de réseautage et de collaboration avec le secteur. CAR

HELPING HANDS | MAINS SECOURABLES

FUEL AND FIRE Auto recyclers and firefighters, partners in rescue

LE CARBURANT ET LE FEU Les recycleurs d’automobiles et les pompiers, partenaires de sauvetage

David Gold, owner of Standard Auto Wreckers; Adam Grant, Chief, Markham Fire; and Brad Sterling of Markham Fire.

By/Par Max Reid, Allison Rogers

t was one of the chilliest mornings yet, but that did nothing to dampen the vigour of Markham, Ontario and Oakville, Ontario’s firefighter crews, who competed in the annual Auto-Ex Competition at Standard Auto Wreckers last October. David Gold, the owner of Standard Auto Wreckers, was generous enough to host the Markham and Oakville firefighting crews for a full day of training, with a little competition added to the mix. The two teams were competing in the annual Auto-Ex Competition, which sees firefighters complete tasks in collision scene safety, vehicle stabilization, extrication and patient care. Auto-Ex competitions have been a staple to the Ontario firefighting community since 1984, but this year marked Markham’s first time competing. Dummies are placed in crushed vehicles in various positions to simulate a real collision. Teams are then given 20 minutes to get the patients out of their vehicles. Each scenario is staged with real vehicles that are crushed together alongside other props—in this case, dummy hydro wires and a propane tank. Markham’s first task was to retrieve a passenger from a side-impact collision, while Oakville was given a side-impact collision with the car of focus flipped on its side.

David Gold, propriétaire de Standard Auto Wreckers ; Adam Grant, chef des pompiers de Markham ; et Brad Sterling des pompiers de Markham.

eu de choses peuvent freiner l’ardeur des équipes de pompiers de Markham (Ontario) et d’Oakville (Ontario), qui ont participé à la compétition annuelle Auto-Ex avec l’aide généreuse de Standard Auto Wreckers en octobre dernier. David Gold, le propriétaire de Standard Auto Wreckers, a eu la gentillesse d’accueillir les équipes de pompiers de Markham et d’Oakville pour une journée complète d’entraînement, couronnée d’une petite compétition. Les deux équipes s’affrontaient dans le cadre de la compétition annuelle Auto-Ex, qui permet aux pompiers d’exécuter des manœuvres de sécurité sur les lieux d’une collision, notamment la stabilisation du véhicule, la désincarcération et les soins aux victimes. Les compétitions Auto-Ex sont des activités incontournables pour la communauté des pompiers de l’Ontario depuis 1984, mais cette année, c’était la première fois que l’équipe de Markham y participait. Des mannequins sont placés dans des véhicules écrasés dans diverses positions afin de simuler une véritable collision. Les équipes ont ensuite 20 minutes pour sortir les victimes de leur véhicule. Chaque scénario est mis en scène avec de vrais véhicules qui sont écrasés ensemble, ainsi que d’autres accessoires - dans ce cas, des câbles électriques factices et un réservoir de propane. La première tâche de l’équipe de Markham

CANADIANRECYCLER.CA

HELPING HANDS | MAINS SECOURABLES

Auto-Ex competitions have been a staple to the Ontario firefighting community since 1984, but this year marked Markham’s first time competing. Les compétitions Auto-Ex sont des activités incontournables pour la communauté des pompiers de l’Ontario depuis 1984, mais cette année, c’était la première fois que l’équipe de Markham y participait.

“This is a big deal for us,” said Fire Chief for Markham Fire Adam Grant. “We’re on a journey to modernize—we’re a new department, it’s not your grandfather’s department anymore.”

« C’est très important pour nous. Nous sommes en train de nous moderniser - nous sommes un nouveau service, ce n’est plus le service de votre grand-père ». — Adam Grant, Fire Chief/chef des pompiers, Markham Fire

The coveted Auto-Ex trophy. Le trophée tant convoité de l’Auto-Ex.

The second phase of the competition involved more intricate situations and allowed for the use of hydraulic tools. Both teams have been training at Standard since early September. “This is a big deal for us,” said Fire Chief for Markham Fire Adam Grant. “We’re on a journey to modernize—we’re a new department, it’s not your grandfather’s department anymore.” At the end of the day, the Oakville team walked away with the coveted Auto-Ex trophy. “We couldn’t have done this without Standard Auto Wreckers,” said Chief Grant. “We’re absolutely thrilled to have this space and partner with you. You’ve all been absolutely incredible.” Markham Fire’s incident commander, Ray Lalonde, said that the extra 38

CANADIAN AUTO RECYCLERS 2022

consistait à libérer un passager victime d’une collision latérale, tandis que pour l’équipe d’Oakville, il s’agissait d’une collision latérale avec une voiture retournée sur le côté. La deuxième phase de la compétition comportait des situations plus complexes et prévoyait l’utilisation d’outils hydrauliques. Les deux équipes s’entraînaient dans les installations de M. Gold depuis le début de septembre 2021. « C’est très important pour nous, a déclaré le chef des pompiers de Markham, Adam Grant. Nous sommes en train de nous moderniser - nous sommes un nouveau service, ce n’est plus le service de votre grand-père ». À la fin de la journée, l’équipe d’Oakville est repartie avec le trophée AutoEx tant convoité.

HELPING HANDS | MAINS SECOURABLES

From left to right: Fire Chief Adam Grant, Gloria Mann and Allison Rogers of Media Matters and Markham Fire’s Brad Sterling. Gloria Mann attended training sessions for the Auto-Ex competition for 10 weeks, showing her support for Standard Auto Wreckers and the local firefighting community. De gauche à droite : Le chef des pompiers Adam Grant, Gloria Mann et Allison Rogers de Media Matters et Brad Sterling des pompiers de Markham. Gloria Mann a assisté aux séances d’entraînement pour la compétition Auto-Ex pendant 10 semaines, montrant ainsi son soutien à Standard Auto Wreckers et à la communauté locale des pompiers.

Each scenario is staged with real vehicles that are crushed together alongside other props. The second phase of the competition, pictured above, involved more intricate situations, and allowed for the use of hydraulic tools. Chaque scénario est mis en scène avec de vrais véhicules qui sont écrasés ensemble, ainsi que d’autres accessoires. La deuxième phase de la compétition, illustré ci-dessus, comportait des situations plus complexes et prévoyait l’utilisation d’outils hydrauliques.

training is already starting to make a real-world difference, noting an excellent showing at a collision scene in January. “Like most things, the more training the better. Firefighting is no different,” said Lalonde. “This was obvious at a recent motor vehicle collision in the west end of Markham. “Thanks to the ability to train weekly at Standard Auto Wreckers, firefighters took on a challenging extrication endeavour with a mix of urgency and control that clearly showed their recent commitments. “During this emergency, personnel stabilized the vehicle, prepped and completed the difficult extrication, all whilst maintaining an extremely high level of patient protection and care. “With the use of step chocks, wedges, rapid struts and a reciprocating saw the crews on scene gained access to the patient. Firefighters could then enter the vehicle to mitigate the entrapments that occurred inside the passenger compartment. “With the patient free, the crews finished off their great effort by providing sharps and edge protection with blankets and carpenters clamps that could only be described as textbook. Lalonde then thanked Gold and Standard Auto Wrecker’s for their commitment to this training and attributing part of that night’s positive outcome to their devotion. CAR

« Nous n’aurions pas réussi cet exploit sans Standard Auto Wreckers, a déclaré le chef Grant. Nous sommes absolument ravis d’avoir cet espace et de nous associer à vous. Vous avez tous été absolument incroyables ». Ray Lalonde, commandant du service d’incendie de Markham, a déclaré que la formation supplémentaire commence déjà à faire une différence dans le monde réel, mentionnant une excellente performance sur une scène de collision en janvier. « Comme dans la plupart des domaines, plus il y a de formation, mieux c’est. La lutte contre l’incendie n’est pas différente », a déclaré M. Lalonde. « C’est un concept qui a pris tout son sens lors d’une récente collision de véhicules motorisés survenue dans l’ouest de Markham. « Grâce à la possibilité de s’entraîner chaque semaine chez Standard Auto Wreckers, les pompiers ont relevé un défi de désincarcération alliant urgence et contrôle qui témoignait clairement de leurs récents entraînements. « Au cours de cette urgence, le personnel a stabilisé le véhicule, préparé et réalisé la difficile désincarcération, tout en maintenant un niveau extrêmement élevé de protection et de soins aux victimes. « Grâce à l’utilisation de cales, de coins, d’étançons hydrauliques et d’une scie à mouvement alternatif, les équipes sur place ont pu accéder à la victime. Les pompiers ont ensuite pu pénétrer dans le véhicule afin de réduire les blocages dans l’habitacle. « Une fois la victime libérée, les équipes ont terminé la manœuvre en assurant une protection contre les objets pointus et tranchants à l’aide de couvertures et de pinces de charpentier, ce qui ne peut être décrit que comme un travail exceptionnel. » M. Lalonde a ensuite remercié M. Gold et le personnel de Standard Auto Wrecker pour leur engagement envers cette formation et a attribué une partie du résultat positif de cette nuit à leur dévouement. CAR CANADIANRECYCLER.CA

FROM THE BOARD | DU CONSEIL D’ADMINISTRATION

DALBERT LIVINGSTONE ON THE DETAILS | SUR LES DÉTAILS

ARC chair delivers one-year updates | Le président de l’ARC présente la mise à jour annuelle

n 2021, Dalbert Livingstone de Island Auto Supply a été élu président du conseil d’administration d’Automotive Recyclers of Canada (ARC). Canadian Auto Recyclers a rencontré Dalbert pour parler de l’avenir de l’association nationale.

Canadian Auto Recyclers: Vous occupez le poste de président depuis 10 mois maintenant; comment les choses se passent-elles?

n 2021, Dalbert Livingstone from Island Auto Supply was elected as Chair of the Automotive Recyclers of Canada (ARC) Board of Directors. Canadian Auto Recyclers sat down with Dalbert to talk about the future of the national association.

Canadian Auto Recyclers: You have been in the Chairman’s role for 10 months now—how are things going? Dalbert Livingstone: Good—I think. I am enjoying the responsibility and added level of insight into what goes on nationally. I hope my peers see it the same way. I had been involved with ARC as the regional rep for the Atlantic association for some time now, and I spent some time on the Board of Directors of the Automotive Recyclers Association (ARA), so I knew a little about the inner-workings of ARC and the industry associations. Having our past chair, Wally Dingman, available to guide me has been a big plus. He was in the role for 10 years, so big shoes to fill, but he has been there every step of the way. What I didn’t know about ARC was how many closed meetings takes place. Conference calls, Zoom calls, Teams meetings, one-on-one discussions with chairs or executives directors or senior staff are quite common when dealing with OEMs, government officials, and other associations. It’s not like anything nefarious is happening behind closed doors – these smaller group meetings make for open and great communication.

CAR: What are some of the big projects ARC is working on? DL: Two of our biggest that come to mind are training and readying members for the incoming EV wave. Our members need the knowledge of how to safely dismantle, process and store high-voltage vehicles. We also need clarity on what kind of market there will be for the batteries and components

CANADIAN AUTO RECYCLERS 2022

Dalbert Livingstone: Bien, je pense. J’apprécie la responsabilité et le niveau supplémentaire de compréhension de ce qui se passe à l’échelle nationale. J’espère que mes pairs voient les choses de la même façon. Je suis impliqué dans l’ARC en tant que représentant régional pour l’association de l’Atlantique depuis quelques années maintenant, et j’ai passé un certain temps au conseil d’administration de l’Automotive Recyclers Association (ARA), donc je connaissais un peu les rouages de l’ARC et des associations de l’industrie. Le fait que notre ancien président, Wally Dingman, soit disponible pour me guider a été un grand avantage. Il a occupé ce poste pendant 10 ans, il y avait donc beaucoup de choses à faire, mais il a été présent à chaque étape du processus. Ce que je ne savais pas de l’ARC, c’est le nombre de réunions qu’elle tient à huis clos. Les conférences téléphoniques, les appels Zoom, les réunions d’équipes, les discussions en tête-à-tête avec les présidents ou les directeurs généraux ou les cadres supérieurs sont assez courants lorsqu’on traite avec des équipementiers, des représentants du gouvernement et d’autres associations. Ce n’est pas comme si quelque chose de secret se passait derrière des portes closes; ces réunions en petits groupes permettent une communication ouverte et efficace.

CAR: Quels sont les grands projets sur lesquels travaille l’ARC? DL: Deux de nos plus grands projets qui me viennent à l’esprit sont la formation et la préparation des membres à la nouvelle vague de véhicules électriques. Nos membres doivent savoir comment démonter, traiter et stocker en toute sécurité les véhicules à haute tension. Nous avons également besoin de clarifier le type de marché qui existera pour les batteries et les composants des VE. Les moteurs et les transmissions sont nos plus gros générateurs de revenus; à quoi cela ressemblera-t-il lorsque les voitures seront électriques? Le deuxième point porte sur l’approvisionnement de pièces de récupération. Nos programmes d’acquisition de véhicules, Car Heaven et Retirez votre véhicule, sont des programmes de récupération entièrement fonctionnels et permettent d’effectuer des rachats incitatifs à tout moment. Cependant, sans nouvelles du gouvernement ou des équipementiers, nous devons développer ce programme sur ses propres mérites. C’est difficile avec les prix élevés obtenus par les maisons de vente aux enchères en ce moment, mais comme les coûts d’exploitation continuent de grimper pour nos membres, augmenter le coût des marchandises que nous vendons en même temps n’est pas idéal.

FROM THE BOARD | DU CONSEIL D’ADMINISTRATION

of EVs. Engines and transmissions are our biggest revenue generators—how will that look when cars are electric? The second is obtaining salvage. Our vehicle acquisition programs—Car Heaven and Retire Your Ride—are fully functional salvage programs and are ready for incentive buy backs at any time. However, with nothing current from government or OEMs, we need to grow this program on its own merits. It is tough with the high prices being obtained by auction houses right now, but as operating costs continue to climb for our members, increasing our cost of goods sold at the same time is not ideal.

CAR: Electrification is growing, and this will affect auto recyclers. How are you following this emerging issue? DL: We are working on training and education to start but securing a market for the batteries and high value components is where we would like to see more information. ARC has done a great job so far in inserting ourselves in the incredible array of conversations that are happening around electrification–within the industry, Canada, North America and around the world. We held a great industry event online in November 2021 that really propelled ARC into the discussions, making sure auto recyclers have a seat at the table.

CAR: ARC has been involved in many global efforts to enhance the auto recycling industry. Is that something you will continue? DL: Of course, having all our members audited to uphold the best environmental practices is what put ARC on the map. It allowed us to run our vehicle programs, and ensure that all cars that come off the road are de-polluted properly. We didn’t forget our roots, and are working on improving the audit process to incorporate EV’s. Our CAREC code has been widely studied across the globe and we continue to benefit from ARC’s engagement with like-minded associations.

CAR: Did your time with ARA help in your work with ARC? DL: I do see that as a benefit. Not only did I gain some international experience, I had a network already in place of some of the best auto recyclers in North America. ARC and ARA have regular communication meetings to help keep our goals aligned, and make sure we are not doing double work. For example, if ARA has already developed EV protocols into their audits, they will share that information rather than have us spend the time to re-develop it. The same works back for them. I really see my time there as a way to build a bridge between both associations and help represent the North American way of auto recycling to the rest of the world.

CAR: What would you personally like to achieve with ARC while in the Chair’s position? DL: It will probably be a short term, as there are lots of people who want the added responsibilities; however, I would like to see the integration of EV’s into member training, auditing and generally be ready and able to sell EV products under my tenure here. We have spent so much time on this issue over the last couple of years, I would really like to see this one to the end where our members are processing and remaining profitable with EV’s in the marketplace.

CAR: Any parting final words? DL: Mentorship is key to anyone wanting to get involved at a high level. I am fortunate enough to have a few people to guide me on daily basis. I would be lost if it wasn’t for them. I only hope I can pay it forward some day and mentor the folks coming behind me. CAR

CAR: L’électrification est en plein essor, et cela aura une incidence sur les recycleurs d’automobiles. Comment abordez-vous cet enjeu émergent? DL: Nous travaillons sur la formation et l’éducation pour commencer, mais nous aimerions avoir plus d’information sur la façon de sécuriser un marché pour les batteries et les composants de grande valeur. L’ARC a fait un excellent travail jusqu’à présent en s’insérant dans l’incroyable éventail de conversations qui ont lieu autour de l’électrification dans l’industrie, au Canada, en Amérique du Nord et dans le monde entier. Nous avons tenu un grand événement industriel en ligne en novembre 2021 qui a vraiment propulsé l’ARC dans les discussions, en s’assurant que les recycleurs d’automobiles aient un siège à la table.

CAR: L’ARC a participé à de nombreux efforts mondiaux pour améliorer l’industrie du recyclage automobile. Est-ce quelque chose que vous allez continuer? DL: Bien sûr, le fait que tous nos membres soient soumis à des audits pour respecter les meilleures pratiques environnementales est ce qui a mis l’ARC sur la carte. Cela nous a permis de gérer nos programmes de véhicules et de nous assurer que toutes les voitures qui quittent la route sont correctement dépolluées. Nous n’avons pas oublié nos racines et nous travaillons à l’amélioration du processus d’audit pour y intégrer les véhicules électriques. Notre code CAREC a été largement étudié dans le monde entier et nous continuons à bénéficier de l’engagement de l’ARC auprès d’associations aux vues similaires.

CAR: Votre passage à l’ARA vous a-t-il aidé dans votre travail avec l’ARC? DL: Je considère que c’est un avantage. Non seulement j’ai acquis une certaine expérience internationale, mais j’avais déjà un réseau en place formé de certains des meilleurs recycleurs d’automobiles en Amérique du Nord. L’ARC et l’ARA ont des réunions de communication régulières qui servent à aligner nos objectifs et à s’assurer que nous ne faisons pas deux fois le même travail. Par exemple, si l’ARA a déjà développé des protocoles pour les véhicules électriques dans le cadre de ses audits, elle partagera cette information plutôt que de nous demander de passer du temps à la développer à nouveau. Il en va de même pour nous. Je vois vraiment le temps que j’y passe comme un moyen de jeter un pont entre les deux associations et d’aider à représenter la façon nord-américaine de recycler les automobiles dans le reste du monde.

CAR: Qu’aimeriez-vous personnellement réaliser avec l’ARC pendant que vous occupez le poste de président? DL: Ce sera probablement un mandat à court terme, car il y a beaucoup de gens qui veulent assumer des responsabilités supplémentaires; cependant, j’aimerais voir l’intégration des véhicules électriques dans la formation des membres, les vérifications et, en général, être prêt et capable de vendre des produits électriques pendant mon mandat. Nous avons passé tellement de temps sur ce sujet au cours des deux dernières années, j’aimerais vraiment aller jusqu’au bout et voir nos membres traiter et rester rentables avec les VE sur le marché.

CAR: Un dernier mot en guise de conclusion? DL: Le mentorat est essentiel pour quiconque souhaite s’impliquer à un haut niveau. J’ai la chance d’avoir quelques personnes qui me guident au quotidien. Sans elles, je serais perdu. J’espère seulement que je pourrai un jour leur rendre la pareille et guider les personnes qui me suivent. CAR

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LEGENDS OF THE INDUSTRY | LÉGENDES DE L’INDUSTRIE

JOHN LOGEL SR. Teamwork makes the dream work, and John Logel Sr. has the proof / Le travail d’équipe fait fonctionner le rêve, et John Logel Sr. en est la preuve

Clarence Logel, founder of Logel’s Auto Parts, and his loyal sidekick, Laddie. Clarence Logel, fondateur de Logel’s Auto Parts, et son fidèle compagnon, Laddie.

hy did the chicken cross the road? Because Clarence Logel bought the coop and turned it into a successful auto recycler. That may not be the punchline to the mysteriously classic joke, but it is the story to Logel’s Auto Parts in Kitchener, Ontario. Logel’s was first started by Clarence in the early 1950s. It was originally a chicken farm, but Logel had transformed the lot into an auto service business. Back then, it was called Logel’s Auto Service—but Clarence often had difficulty finding used parts to complete repairs. So, to fill the gap, he started Logel’s Auto Parts in 1959. In 1977 Clarence’s son, John Logel Sr. joined the business as a licensed mechanic, following a nine-year stint as a shop service manager in the waste management sector. In joining the business, John Sr. inherited mountains of scrap engines, transmissions and heaps of other parts, along with what he calls the old ideologies of auto recycling. He was unaware that he would trail a legacy in Canada’s automotive recycling sector. On his first day, a fervent John Sr. employed a card system to keep better track of vehicles and parts inventories. The same vigor for chance and

ourquoi le poulet a traversé la route ? Parce que Clarence Logel a acheté le poulailler et l’a transformé en une entreprise de recyclage automobile prospère. Ce n’est peut-être pas la chute de cette blague mystérieusement classique, mais c’est l’histoire de la fondation de Logel’s Auto Parts à Kitchener, en Ontario. Logel’s a été créé par Clarence au début des années 1950. Il s’agissait à l’origine d’un élevage de poulets, mais Logel avait transformé le terrain en une entreprise de service automobile. À l’époque, elle s’appelait Logel’s Auto Service, mais Clarence avait souvent du mal à trouver des pièces usagées pour effectuer les réparations. Alors, pour combler cette lacune, il a créé Logel’s Auto Parts en 1959. En 1977, le fils de Clarence, John Logel Sr., a rejoint l’entreprise en tant que mécanicien agréé, après avoir travaillé pendant neuf ans en tant que directeur de service d’atelier dans le secteur de la gestion des déchets. En rejoignant l’entreprise, John Sr. a hérité de montagnes de moteurs usagés, de transmissions et de tas d’autres pièces, ainsi que de ce qu’il appelle les anciennes idéologies du recyclage automobile.

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LEGENDS OF THE INDUSTRY | LÉGENDES DE L’INDUSTRIE

John Logel Jr. and John Logel Sr., the third and second-generation owners of Logel’s Auto Parts. John Logel Jr. et John Logel Sr. sont les propriétaires de Logel’s Auto Parts en troisième et deuxième génération.

betterment of the industry became a pattern throughout his entire career. In the 1980s, John Sr. joined the Automotive Dismantlers and Recyclers Association (ADRA). At the same time, he began to witness activities of recyclers in the United States’s recycling industry, taking note of their practices and using them to supplement his own approaches in Canada. “If I had not been involved in both the Canadian and U.S. associations, my path would have been totally different,” said John Sr. “Being among other like-minded owners, brainstorming, new ideas—it drove a lot of innovation. Seeing what works in one area of the country doesn’t necessarily mean it will for you, but it keeps you looking for new directions, other than what has been done for years in a certain way.” His efforts were rewarded with a Beautification Award. The mid-1980s saw John Sr. strive for another forward-thinking advancement as he took on the task of computerizing the entire yard and parts inventories. It paid off tenfold. In 1997, a fire destroyed both the original buildings at the business’s Bridge Road location. But thanks to his strong relationships with the OARA crew, the business fared all right. “OARA had inventory in their computers, so it was much easier to get the business back up and running quickly,” said John Sr. The team worked from trailers for six months. The city allowed Logel’s to rebuild, but it preached a firm no when the business proposed expansions. It was around the same time that John Sr.’s son, John Logel Jr. joined the business. He spent the 1990s learning the inner workings of Logel’s Auto Parts—everything from stripping tires, dismantling vehicles, operating loaders, controlling shipments, crushing cars; you name it, John Jr. tried it out. 44

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Il ne savait pas qu’il allait laisser un héritage dans le secteur du recyclage automobile au Canada. Dès son premier jour, un fervent John Sr. a utilisé un système de cartes pour mieux suivre les inventaires de véhicules et de pièces. La même vigueur pour la chance et l’amélioration de l’industrie est devenue un modèle tout au long de sa carrière. Dans les années 1980, John Sr. a rejoint l’Association des démonteurs et recycleurs automobiles (ADRA). À la même époque, il a commencé à observer les activités des recycleurs de l’industrie du recyclage aux États-Unis, prenant note de leurs pratiques et les utilisant pour compléter ses propres approches au Canada. “Si je n’avais pas été impliqué dans les associations canadiennes et américaines, mon parcours aurait été totalement différent”, a déclaré John Sr. “Le fait d’être parmi d’autres propriétaires partageant les mêmes idées, le remue-méninges, les nouvelles idées - cela a conduit à beaucoup d’innovation. Voir ce qui fonctionne dans une région du pays ne signifie pas nécessairement que ce sera le cas pour vous, mais cela vous incite à chercher de nouvelles directions, autres que ce qui a été fait pendant des années d’une certaine manière.” Ses efforts ont été récompensés par un prix d’embellissement. Au milieu des années 1980, John Sr. s’est efforcé de réaliser un autre progrès en informatisant l’ensemble du chantier et les stocks de pièces détachées. Les résultats ont été décuplés. En 1997, un incendie a détruit les deux bâtiments d’origine de l’emplacement de l’entreprise sur Bridge Road. Mais grâce à ses solides relations avec l’équipe de l’OARA, l’entreprise s’en est bien sortie.

LEGENDS OF THE INDUSTRY | LÉGENDES DE L’INDUSTRIE

“Had I not been involved in both the Canadian and U.S. associations, my path would have been totally different. Being among other like-minded owners, brainstorming, new ideas—it drove a lot of innovation.”

« Si je n’avais pas été impliqué dans les associations canadienne et américaine, mon parcours aurait été totalement différent. Le fait d’être parmi d’autres propriétaires partageant les mêmes idées, le remue-méninges, les nouvelles idées - cela a conduit à beaucoup d’innovation.”. » — John Logel Sr., second-generation owner /propriétaire de deuxième génération, Logel’s Auto Parts

Logel’s circa 1952. Logel’s vers 1952.

His dedication to learning convinced John Sr. his son was ready for more responsibility. “I gave him operational control for two years,” said John Sr. “Like any learning curve, there were some errors along the way. But I always gave him the same advice; try, test, reveal, repeat.” John Sr. handed his son full control in 2007—but by no means is he out of the picture. “We still talk and share ideas daily,” said John Sr. He also meets three times a week with managers and dabbles in some project-based work for the business. Looking back, John Sr. is most proud of two things: his son’s successful handling of the now three-generations long Logel’s Auto Parts legacy, and his involvement with industry associations. “What I learned from my work with the associations is invaluable,” he said. “If I came home after every meeting and only picked up one new idea, I always said the trip was paid for many times over—and seldom you came home with only one new idea! The conferences were also a way of recharging yourself, meeting old friends and making new ones, seeing the latest products for our industry and putting them into your operation. “If you want to succeed, be involved.” CAR

“L’OARA avait l’inventaire dans ses ordinateurs, il a donc été beaucoup plus facile de remettre l’entreprise en marche rapidement”, explique John Sr. L’équipe a travaillé dans des remorques pendant six mois. La ville a permis à Logel’s de se reconstruire, mais elle a prêché un non ferme lorsque l’entreprise a proposé de s’agrandir. C’est à peu près à la même époque que le fils de John Sr., John Logel Jr. a rejoint l’entreprise. Il a passé les années 1990 à apprendre les rouages internes de Logel’s Auto Parts - tout, du démontage des pneus au démontage des véhicules, en passant par la conduite des chargeurs, le contrôle des expéditions, le broyage des voitures ; tout ce que vous voulez, John Jr. l’a essayé. Sa volonté d’apprendre a convaincu John Sr. que son fils était prêt à assumer davantage de responsabilités. “Je lui ai donné le contrôle opérationnel pendant deux ans”, dit John Sr. “Comme toute courbe d’apprentissage, il y a eu quelques erreurs en cours de route. Mais je lui ai toujours donné le même conseil : essayer, tester, révéler, répéter.” John Sr. a confié à son fils le contrôle total de l’entreprise en 2007, mais il n’est en aucun cas absent de la scène. “Nous continuons à nous parler et à échanger des idées tous les jours”, dit John Sr. Il rencontre également les directeurs trois fois par semaine et participe à certains projets de l’entreprise. Avec le recul, John Sr. est surtout fier de deux choses : la gestion réussie par son fils de l’héritage de Logel’s Auto Parts, qui s’étend maintenant sur trois générations, et sa participation aux associations du secteur. “Ce que j’ai appris de mon travail avec les associations est inestimable”, a-t-il déclaré. “Si je rentrais chez moi après chaque réunion et que je n’avais recueilli qu’une seule nouvelle idée, je disais toujours que le voyage avait été payé plusieurs fois - et il est rare que vous rentriez chez vous avec une seule nouvelle idée ! Les conférences étaient également un moyen de se ressourcer, de rencontrer de vieux amis et de s’en faire de nouveaux, de voir les derniers produits de notre secteur et de les mettre en œuvre dans votre exploitation. “Si vous voulez réussir, impliquez-vous”. CAR CANADIANRECYCLER.CA

LEGENDS OF THE INDUSTRY | LÉGENDES DE L’INDUSTRIE

HARVEY LIVINGSTONE A lifetime of firsts / Une vie de premières

Harvey Livingstone, founder of Island Auto Supply, founding member of ARAAC. Harvey Livingstone, fondateur de Island Auto Supply, membre fondateur de l’ARAAC.

here are few people in the automotive world as influential to the development of an industry in their region as Harvey Livingstone; founder of Island Auto Supply, founding member of the Automotive Recyclers Association of Atlantic Canada (ARAAC), and industry dynasty head. Harvey opened Island Auto Supply in 1966, in the midst of one of history’s first real booms of consumer auto obsession and quickly found his services in high demand from customers all across Atlantic Canada. He admits he had reservations when he first entered dipped his toes into the industry, but it didn’t take long before the value of used parts presented itself to Harvey. “It was suggested to me by a friend. I didn’t think highly of it at first; then I cracked a wheel on the oil truck I was driving and paid too much for the 46

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eu de personnes dans le monde de l’automobile ont autant d’influence sur le développement d’une industrie dans leur région que Harvey Livingstone, fondateur de Island Auto Supply, membre fondateur de l’Automotive Recyclers Association of Atlantic Canada (ARAAC) et chef de la dynastie de l’industrie. Harvey a ouvert Island Auto Supply en 1966, au milieu de l’un des premiers véritables booms d’engouement des consommateurs pour l’automobile, et a rapidement constaté que la demande était forte pour ses services dans tout le Canada atlantique. Il admet qu’il avait des réserves lorsqu’il s’est lancé dans l’industrie, mais il n’a pas fallu longtemps pour qu’il constate la valeur des pièces d’occasion. « C’est un ami qui me l’a suggéré. Au début, je n’y croyais pas trop, puis j’ai brisé une roue du camion à huile que je conduisais et j’ai payé trop cher pour la remplacer. C’est alors que j’ai réexaminé l’idée. J’ai pris contact avec la compagnie d’assurance et j’ai commencé à faire des offres sur les véhicules de récupération » a déclaré Harvey dans une entrevue accordée à Canadian Auto Recyclers. Lorsque Harvey repense aux premiers jours de son entreprise, il se souvient que le fait de devoir consulter un manuel de réparation était un sentiment de soulagement, et non un sentiment d’angoisse.

LEGENDS OF THE INDUSTRY | LÉGENDES DE L’INDUSTRIE

Ride the wave, embrace the technological changes. We were the first yard in the Maritimes to install a computer system; it was a big investment, but it changed the game.”

« Suivez la vague, adoptez les changements technologiques. Nous avons été le premier chantier des Maritimes à installer un système informatique; c’était un gros investissement, mais il a changé la donne. » — Harvey Livingstone, founder/fondateur, Island Auto Supply; founding member/membre fondateur, ARAAC replacement. That’s when I looked at the idea again. I had a contact with the insurance company and started bidding on salvage,” said Harvey, in an interview with Canadian Auto Recyclers. When Harvey looks back on the early days of running his business, he recalls when having to consult an absolute tome of a repair manual brought on a feeling of relief, not crushing dread. “At first interchange was done by knowledge and memory, we operated that way for some time until Mitchell interchange books came out—that was a plus then,” said Harvey. Don’t be mistaken, a phone book’s worth of repair procedure wasn’t any more fun then than it is now. But the willingness to adapt to do what it takes and adapt with the tools at your disposal remains a key to Harvey’s long-term success. “Ride the waves, embrace changes in technology. We were the first yard in the Maritimes to put in a computer system; it was a big investment, but a game changer.” With technology and knowledge about our environment rapidly developing in the late sixties and early seventies, Harvey felt it was time to band together with some of his colleagues to establish a unified voice, becoming a pivotal figure in the formation of ARAAC, back in 1972. “We had operated for years without any associations: we decided we needed a bigger voice to deal with regulatory challenges. If there were going to be environmental standards, we wanted to make sure the government didn’t come up with something that would greatly increase costs. We realized we had to make the rules good enough that the government would accept them,” said Harvey. Harvey said he credits Ed MacDonald as having helped move the association in the right direction in those early days. Harvey officially left the business in 2013, but even though he isn’t lugging around bumpers himself anymore, he can still be seen from time-to-time keeping operations in shape. “I still own the property. I’ve been taking care of hauling in shale and crushed asphalt to keep up the property and have been using the bulldozer to spread the material,” he said. Harvey’s grandson Dalbert and his wife Tabitha are now the proud owners of Island Auto Supply. CAR

« Au début, l’échange de pièces se faisait par la connaissance et la mémoire, nous avons fonctionné de cette manière pendant un certain temps jusqu’à ce que les livres de Mitchell soient publiés. C’était un plus à l’époque » a déclaré Harvey. Ne vous méprenez pas, une procédure de réparation de l’épaisseur d’un annuaire téléphonique n’était pas plus amusante à l’époque qu’aujourd’hui. Mais la volonté de s’adapter pour faire ce qu’il faut et d’utiliser les outils à votre disposition reste la clé du succès à long terme pour Harvey. « Surfez sur la vague, adoptez les changements technologiques. Nous avons été le premier chantier des Maritimes à installer un système informatique; c’était un gros investissement, mais ça a changé la donne. » Avec l’évolution rapide de la technologie et des connaissances sur notre environnement à la fin des années 60 et au début des années 70, Harvey a senti qu’il était temps de se regrouper avec certains de ses collègues pour établir une voix unifiée, devenant ainsi une figure centrale dans la formation de l’ARAAC en 1972. « Nous avions fonctionné pendant des années sans aucune association : mais voilà que nous avions besoin d’une voix plus forte pour faire face aux défis réglementaires. S’il devait y avoir des normes environnementales, nous voulions nous assurer que le gouvernement ne proposerait pas quelque chose qui augmenterait considérablement les coûts. Nous avons réalisé que nous devions rendre les règles suffisamment bonnes pour que le gouvernement les accepte » a déclaré Harvey. Harvey attribue à Ed MacDonald le mérite d’avoir aidé à faire avancer l’association dans la bonne direction à cette époque. Harvey a officiellement quitté l’entreprise en 2013, mais même s’il ne trimballe plus lui-même les pare-chocs, on peut encore le voir veiller sur le bon fonctionnement des opérations. « La propriété m’appartient toujours. Je m’occupe du transport de schiste et d’asphalte concassé pour l’entretenir, et j’utilise le bulldozer pour épandre le matériau » a-t-il déclaré. Dalbert, le petit-fils de Harvey, et sa femme Tabitha sont maintenant les heureux propriétaires de Island Auto Supply. CAR

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FOCUS OF THE INDUSTRY | PLEIN FEUX SUR L’INDUSTRIE

JUST JAMIE Jamie Maillet is just getting started

SIMPLEMENT JAMIE Jamie Maillet ne fait que commencer

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FOCUS OF THE INDUSTRY | PLEIN FEUX SUR L’INDUSTRIE

Like many auto recyclers, Jamie said JLM had a great 2021—and it’s only set to continue with the completion of several new projects in 2022. Comme beaucoup de recycleurs d’automobiles, Jamie a déclaré que JLM a connu une excellente année 2021, et que cela ne peut que continuer avec l’achèvement de plusieurs nouveaux projets en 2022.

amie Maillet has spent most of her life in auto recycling. Even still, the daughter of Dave and Kathy McDonald, owners of Hamilton, Ontario’s Bodyline Auto Recycler, never thought she’d find herself working fulltime in the sector. In fact, she went to school for medical-related studies. She even boasts skills in professional photography. With her well-rounded background in tow, Jamie found herself back in the recycling industry after years of toying with the idea of going into business with her father. She was just 22 years old when the once-idea became a reality with the establishment of JLM Metal and Auto Recycling. It’s been just over a decade since the business opened its doors—and, quite frankly, Jamie’s on a roll.

Canadian Auto Recyclers: Jamie, you grew up in the automotive recycling industry. Did you always know that one day you’d work in the sector? Jamie Maillet: I never saw myself working in this sector. I explored employment elsewhere as soon as I was old enough to work. I had a real interest in learning about the way a business functioned and really paid attention to those details. I started to learn about the industry as a young teen, when I began working as a salesperson at Bodyline. I was working part-time while attending college for a completely unrelated profession in the medical field. While working part-time I started to pick up on the business side of the operation. Jamie Maillet, vice-president and CEO of JLM Metal Recycling. Jamie Maillet, vice-président et PDG de JLM Metal Recycling.

amie Maillet a passé la majeure partie de sa vie dans le recyclage automobile. Pourtant, la fille de Dave et Kathy McDonald, propriétaires de Bodyline Auto Recycler, à Hamilton, en Ontario, n’aurait jamais cru qu’elle travaillerait un jour à temps plein dans ce secteur. En fait, elle a fait des études dans le domaine médical. Elle peut même se vanter d’avoir des compétences en photographie professionnelle. Forte de son expérience diversifiée, Jamie s’est retrouvée dans l’industrie du recyclage après avoir longtemps caressé l’idée de se lancer en affaires avec son père. Elle n’avait que 22 ans lorsque l’idée est devenue réalité avec la création de JLM Metal Recycling. Un peu plus d’une décennie s’est écoulée depuis que l’entreprise a ouvert ses portes et, franchement, Jamie a le vent en poupe.

Canadian Auto Recyclers: Jamie, vous avez grandi dans l’industrie du recyclage automobile. Avez-vous toujours su qu’un jour vous travailleriez dans ce secteur? Jamie Maillet: Je ne me suis jamais vu travailler dans ce secteur. J’ai cherché un emploi ailleurs dès que j’ai eu l’âge de travailler. J’avais un réel intérêt pour l’apprentissage du fonctionnement d’une entreprise et je prêtais vraiment attention à ces détails. J’ai commencé à me familiariser avec le secteur à l’adolescence, lorsque j’ai commencé à travailler comme vendeuse chez Bodyline. Je travaillais à temps partiel tout en suivant des cours à l’université pour une profession totalement différente dans le domaine médical. C’est en travaillant à temps partiel que j’ai commencé à m’intéresser à l’aspect commercial de l’opération.

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FOCUS OF THE INDUSTRY | PLEIN FEUX SUR L’INDUSTRIE

CAR: When did you become fully committed to the recycling space? JM: My father and I had talked about going into business together for some time. We would often discuss franchise options and other opportunities, but as Bodyline continued to grow it became evident that the best option was for us to create something together. Going into business with my father has been the best decision I’ve ever made. We purchased the business in 2010, when I was 22 years old. When we first arrived on the property, my father stayed with me for about two weeks to help get everything in order. After that, he continued to come and help out every Saturday for a half-day or so. Working with my father has been a fantastic and engaging experience. Both metal and automotive recycling offer ample opportunity for learning and growth. He is such a knowledgeable man and, as it turns out, we work really well together. As much as I had my dad with me in the beginning, I also felt I was doing a lot of the work on my own. I had no choice but to problem solve and figure it all out. It was a lot, but I was young and eager, right? I could do anything.

CAR: What’s the story behind JLM Metal Recycling? How have you grown since 2010? JM: Truth be told when we first bought the Waterford property it was a mess. None of the machines, equipment or electrical was functional and there was trash for us to clean up. The only thing that worked was the phone. Almost twelve years ago we took a very mistreated business and built it from the ground up, and I am very proud of what we’ve turned it into. Many of our team members were here before us, they have been instrumental to us over the years sharing their knowledge on the property, as well as the metal industry. While repairing the infrastructure, we were learning how to utilize the market trends to buy and sell our product as efficiently as we do today. In 2015, we expanded by adding a second yard that had been just as mistreated. We got to work on amalgamating the two locations and embracing the challenges we faced to get it operational. I plan to continue our growth and expansion by completing our new warehouse and offices at the Waterford location and getting more of our products accessible online.

“The industry is so diverse, and I can truly say that I never know what to expect to come through our gates, and I love that.”

« Le secteur est si diversifié, et je peux vraiment dire que je ne sais jamais à quoi m’attendre en franchissant nos portes, et j’adore cela. » — Jamie Maillet, vice president and head of management / vice-présidente et cheffe de la direction, JLM Metal Recycling

CANADIAN AUTO RECYCLERS 2022

CAR: Quand vous êtes-vous engagé pleinement dans le domaine du recyclage? JM: Mon père et moi parlions depuis un certain temps de nous lancer ensemble dans les affaires. Nous discutions souvent des possibilités de franchise et d’autres opportunités, mais au fur et à mesure que Bodyline se développait, il est devenu évident que la meilleure option était de créer quelque chose ensemble. Se lancer dans les affaires avec mon père a été la meilleure décision que j’aie jamais prise. Nous avons acheté l’entreprise en 2010, alors que j’avais 22 ans. Lorsque nous sommes arrivés sur la propriété, mon père est resté avec moi pendant environ deux semaines pour m’aider à tout mettre en ordre. Après cela, il a continué à venir donner un coup de main tous les samedis pendant une demi-journée environ. Travailler avec mon père a été une expérience fantastique et enrichissante. Le recyclage des métaux et des automobiles offre de nombreuses possibilités d’apprentissage et de développement. C’est un homme très compétent et, en fin de compte, nous travaillons très bien ensemble. Au début, j’avais beau avoir mon père à mes côtés, j’avais aussi l’impression de faire une grande partie du travail tout seul. Je n’avais pas d’autre choix que de résoudre les problèmes et de trouver une solution. C’était beaucoup, mais j’étais jeune et enthousiaste, non? Je pouvais faire n’importe quoi.

CAR: Quelle est l’histoire de JLM Metal Recycling? Comment avezvous évolué depuis 2010? JM: À vrai dire, lorsque nous avons acheté la propriété de Waterford, c’était le bazar. Aucune des machines, aucun équipement ni électricité ne fonctionnait et il y avait des déchets que nous devions nettoyer. La seule chose qui fonctionnait était le téléphone. Il y a presque douze ans, nous avons pris une entreprise qui était dans un état lamentable et l’avons reconstruite à partir de zéro, et je suis très fière de ce que nous en avons fait. Beaucoup de membres de notre équipe étaient là avant nous, ils nous ont été d’une aide précieuse au fil des ans en partageant leurs connaissances sur la propriété, ainsi que sur l’industrie métallurgique. Tout en réparant l’infrastructure, nous apprenions à suivre les tendances du marché pour acheter et vendre notre produit aussi efficacement que nous le faisons aujourd’hui. En 2015, nous avons agrandi notre entreprise en acquérant un deuxième chantier qui, lui aussi, était dans un mauvais état. Nous nous sommes mis au travail pour fusionner les deux sites et embrasser les défis que nous avons dû relever pour le rendre opérationnel. Je prévois poursuivre notre croissance et notre expansion en achevant notre nouvel entrepôt et nos bureaux sur le site de Waterford et en rendant davantage de nos produits accessibles en ligne.

CAR: Quel a été le plus grand défi que vous avez eu à relever dans votre entreprise? JM: Outre la myriade d’obstacles initiaux qui accompagnent le démarrage d’une entreprise, le plus grand défi que j’ai eu à relever dans l’industrie a été de prendre deux aspects très similaires, mais aussi très différents et exigeants du recyclage, à la fois des métaux et des pièces automobiles, et de les faire fonctionner comme une unité cohésive. On a souvent l’impression qu’il s’agit de deux entreprises distinctes. D’un côté, nous achetons, traitons et finalement vendons des métaux ferreux et non ferreux de toutes catégories et de l’autre, nous achetons des véhicules récents et les mettons hors service afin de revendre des pièces automobiles usagées de qualité qui sont vérifiées, étiquetées, inventoriées et stockées.

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“Truth be told when we first bought the Waterford property it was a mess,” said Jamie. Now, JLM touts two pristine lots—a product of the team’s fine cleanup work. « À vrai dire, lorsque nous avons acheté la propriété de Waterford, c’était le bordel , » a déclaré Jamie. Aujourd’hui, JLM peut se vanter d’avoir deux terrains impeccables, fruit du travail de nettoyage de l’équipe.

CAR: What’s been the biggest challenge you’ve had to overcome in the business? JM: Other than the myriad of initial hurdles that come with starting a business, my biggest challenge that I’ve had to overcome in the industry has been taking two very similar but also very different and demanding aspects of recycling, both metal and automotive parts, and having them operate as one cohesive unit. They can often feel like two separate companies. On one side we buy, process and eventually sell ferrous and non-ferrous metal of all grades and on the other side, we buy late-model vehicles and decommission them in order to resell quality used auto parts that are checked, tagged, inventoried and stocked.

CAR: You started your business at 22 years old—that’s quite young by industry standards. Clearly, you’ve had great success in the past decade; what would you say your key to success is? JM: Honestly, there will always be more to do to improve company production, and there will always be more goals to fulfill. I would say my personal recipe for success has been to be open to learning and accepting of the knowledge shared through the industry as well as taking it one day at a time. The industry is so diverse, and I can truly say that I never know what to expect to come through our gates, and I love that.

CAR: What’s a goal you have moving forward, or your biggest ambition for your business? JM: It really is to continuously move forward and take every project and challenge one at a time, completing it for both JLM and at home with my husband and two little boys. We have plenty of plans in the works for this year, mainly completing projects we started pre-pandemic. We’re building a warehouse for our non-ferrous metals and offices as well as another addition complete with three more hoists for a nice indoor dismantling area. The automotive recycling sector has stood the test of time. It is efficient, essential and progressive. It’s a fantastic industry and I want to play an active role as it grows. CAR

“Going into business with my father has been the best decision I’ve ever made.”

« Se lancer en affaires avec mon père a été la meilleure décision que j’aie jamais prise. » — Jamie Maillet, vice president and head of management / vice-présidente et cheffe de la direction, JLM Metal Recycling

CAR: Vous avez lancé votre entreprise à 22 ans, ce qui est assez jeune selon les normes de l’industrie. Manifestement, vous avez connu un grand succès au cours de la dernière décennie; quelle est, selon vous, la clé de votre réussite? JM: Honnêtement, il y aura toujours plus à faire pour améliorer la production de l’entreprise, et il y aura toujours plus d’objectifs à atteindre. Je dirais que ma recette personnelle pour réussir a été d’être ouverte à l’apprentissage et d’accepter les connaissances partagées par l’industrie, ainsi que de prendre les choses au jour le jour. Le secteur est si diversifié et je peux vraiment dire que je ne sais jamais à quoi m’attendre en franchissant nos portes, et j’aime ça.

CAR: Quel est votre objectif pour l’avenir, ou votre plus grande ambition pour votre entreprise? JM: C’est vraiment d’aller sans cesse de l’avant et de prendre chaque projet et chaque défi un par un, en le réalisant à la fois pour JLM et à la maison avec mon mari et mes deux petits garçons. Nous avons beaucoup de projets en cours pour cette année, principalement l’achèvement de projets que nous avons commencé avant la pandémie. Nous construisons un entrepôt pour nos métaux non ferreux et nos bureaux, ainsi qu’une autre annexe équipée de trois palans supplémentaires pour une belle zone de démontage intérieure. Le secteur du recyclage automobile a résisté à l’épreuve du temps. Il est efficace, essentiel et progressiste. C’est une industrie fantastique et je veux jouer un rôle actif dans sa croissance. CAR

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WHO KNEW? Even crises can have a silver lining

QUI SAVAIT? Même les crises peuvent avoir un côté positif By/Par Ros MacDonald

he auto recycling industry is famous for seeing potential and opportunity in matters that other sectors of the industry would classify as waste. It’s no surprise then that auto recyclers would find creative solutions and inspiring ways to thrive during the pandemic—an unprecedented crisis wreaking havoc on industries across the board. COVID-19 has thrown a wrench into the gears of the industry, introducing a slew of safety concerns, logistical restrictions, and labour shortages. This has launched a cycle of disruptions in the shipping and receiving of parts. Sourcing new parts from factories overseas is suddenly not as easy as it once was. According to Dominic Vetere, owner of Dom’s Auto Parts, “COVID-19 has upset supply chains everywhere. Automotive is no exception.” Brad Reynolds, owner of Reynolds Auto Salvage, puts it more bluntly: “It’s almost to crisis mode for these bodyshops, getting parts.” Repair facilities and insurance companies who would have at one point preferred to work with cheap new parts have no choice but to look for local solutions. Thankfully, auto recyclers have an answer. “We’ve realized how important salvage yards are to the industry. When aftermarket parts came around, body shops forgot about the salvage yards to a certain degree. Since the pandemic, parts ran out and they have come back to where they used to always get their parts,” said Reynolds. Small incidental parts in particular have taken on a heightened significance in the warehouses of auto recyclers. Brackets, wiring pieces, and interior pieces are typically easy to order and ship due to their small size. Dale Nagel, owner of Dale and Lisa’s Farm and Auto said, “I seem to be getting a lot more calls for small incidental parts simply because they’re not available from the manufacturer. Normally customers wouldn’t mess with these pieces before because they’re easy enough to order. But when they’re not available, they must come to us.” However, it’s not all happy endings for auto recyclers. Just like every other sector of the automotive industry, parts shortages and labour shortages have given rise to unprecedented challenges for recyclers. Buying salvage has become more difficult than ever, with the prices of wrecked cars skyrocketing. As parts become scarce across the board, getting one’s hands on a used car becomes increasingly competitive. Vetere breaks it down like this: 52

CANADIAN AUTO RECYCLERS 2022

’industrie du recyclage automobile est réputée pour voir le potentiel et les opportunités dans des matières que d’autres secteurs de l’industrie qualifieraient de déchets. Il n’est donc pas surprenant que les recycleurs d’automobiles trouvent des solutions créatives et des moyens inspirants afin de prospérer pendant la pandémie, une crise sans précédent qui fait des ravages dans toutes les industries. La COVID-19 a bouleversé les rouages de l’industrie, entraînant un lot de problèmes de sécurité, de restrictions logistiques et de pénuries de main-d’œuvre. Cette pandémie a lancé un cycle de perturbations dans l’expédition et la réception des pièces. S’approvisionner en pièces neuves auprès d’usines à l’étranger n’est soudainement plus aussi facile qu’auparavant. Selon Dominic Vetere, propriétaire de Dom’s Auto Parts, « la COVID-19 a bouleversé les chaînes d’approvisionnement partout. L’automobile ne fait pas exception. » Brad Reynolds, propriétaire de Reynolds Auto Salvage, le dit plus crûment : « Obtenir des pièces relève presque de la gestion de crise pour ces ateliers de carrosserie. » Les ateliers de réparation et les compagnies d’assurance qui auraient à un moment donné préféré travailler avec des pièces neuves bon marché n’ont d’autre choix que de chercher des solutions locales. Heureusement, les recycleurs automobiles ont une réponse. « Nous avons réalisé à quel point les cours de récupération sont importantes pour l’industrie. Lorsque les pièces de rechange sont apparues, les ateliers de carrosserie ont, dans une certaine mesure, oublié les cours de récupération. Depuis la pandémie, les pièces se sont raréfiées et les ateliers se sont tournés vers l’endroit où ils avaient l’habitude de se procurer leurs pièces », a déclaré M. Reynolds. Les petites pièces accessoires, en particulier, ont pris une importance accrue dans les entrepôts des recycleurs d’automobiles. Les supports, les pièces de câblage et les pièces intérieures sont généralement faciles à commander et à expédier en raison de leur petite taille. Cependant, les recycleurs d’automobiles ne connaissent pas que des fins heureuses. Comme dans tous les autres secteurs de l’industrie automobile, la pénurie de pièces et de main-d’œuvre a donné lieu à des défis sans précédent pour les recycleurs. L’achat de pièces de récupération est devenu plus difficile

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According to Dale Nagel, who co-owns Dale and Lisa’s Farm and Auto with his wife, keeping their staff supported has been a main pandemic concern. Selon Dale Nagel, copropriétaire de Dale and Lisa’s Farm and Auto avec sa femme, le maintien du personnel a été une préoccupation majeure en cette période de pandémie.

“From the demand for scrap cars, all the way up to late model salvage, prices have been off the charts. Vehicles of all years and makes are getting shipped out of the country and the price for scrap metal and catalytic convertors are at an all-time high.” Additionally, auto enthusiasts and other players are repairing damaged cars and reselling them, grasping an opportunity in the rising prices of vehicles and repairs. According to Reynolds, “If the car is not irreparably damaged, people are buying them and they’re rebuilding them. There’s a shortage on their end getting cars. People off the street are going there. I cannot get my hands on a smashed-up truck right now.” Moreover, shortages instigated by the pandemic have impacted the auto recycling sector, causing some recyclers to struggle finding help to run their facilities. “There’s a labour shortage for sure; we cannot get workers,” said Reynolds. “It’s not business I’m scared of, in terms of sales and all that. It’s finding someone to get my parts off or to strip my cars.” Thriving recyclers have taken challenges such as increasing salvage prices and labour shortages as opportunities to learn and improve their business. If anything, the pandemic has driven home the importance of taking care of the staff team.

que jamais, et les prix des voitures accidentées sont montés en flèche. Les pièces se raréfiant dans tous les domaines, mettre la main sur une voiture d’occasion devient de plus en plus difficile. Vetere décrit la situation comme suit : « La demande pour la ferraille de voitures, jusqu’aux pièces de récupération de modèles récents, a fait grimper les prix à des sommets. Des véhicules de toutes les années et de toutes les marques sont expédiés hors du pays et le prix de la ferraille et des convertisseurs catalytiques n’a jamais été aussi élevé. » En outre, des passionnés d’automobile et d’autres acteurs réparent les voitures endommagées et les revendent, saisissant une opportunité dans la hausse des prix des véhicules et des réparations. Selon M. Reynolds, « si la voiture n’est pas irrémédiablement endommagée, les gens l’achètent et la reconstruisent. Il y a une pénurie de voitures de leur côté. Les gens de la rue y vont. Je ne peux pas mettre la main sur un camion accidenté en ce moment. » De plus, les pénuries provoquées par la pandémie ont eu des répercussions sur le secteur du recyclage automobile, et certains recycleurs ont du mal à trouver de l’aide pour faire fonctionner leurs installations. « Il y a une pénurie de main-d’œuvre, c’est sûr; nous avons de la difficulté à trouver des travailleurs, » a déclaré Reynolds. « Ce ne sont pas les affaires qui me font peur, en termes de ventes et tout ça. C’est de trouver quelqu’un pour enlever mes pièces ou pour dépouiller mes voitures. »

Brad Reynolds, owner of Reynold’s Auto Salvage in Passekeag, New Brunswick, told Canadian Auto Recyclers, “It’s almost to crisis mode for these bodyshops, getting parts.” Brad Reynolds, propriétaire de Reynold’s Auto Salvage à Passekeag, au Nouveau-Brunswick, a déclaré à Canadian Auto Recyclers : « Obtenir des pièces relève presque de la gestion de crise pour ces ateliers de carrosserie. »

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“From the demand for scrap cars, all the way up to late model salvage, prices have been off the charts,” said Dominic Vetere, owner of Dom’s Auto Parts. « La demande pour la ferraille de voitures, jusqu’aux pièces de récupération de modèles récents, a fait grimper les prix à des sommets » a déclaré Dominic Vetere, propriétaire de Dom’s Auto Parts.

According to Nagel, “Keeping the staff is one of the main things that I’ve concentrated on. If our staff needed days off, I gave it to them.” Reynolds feels similarly. “Everyone that’s stuck around has received a raise. At the end of the day, we cannot run our business without our staff,” he said. As for the shortages, some recyclers are making the most of their supply by keeping better track of their inventory. Dalbert Livingstone, owner of Island Auto Supply said his facility was dealt a pandemic lesson in the importance of supply chain management, and how drastically those changes can affect bottom lines. Despite the daily challenges, the best auto recyclers facilities never stopped investing in their businesses. “We never stopped buying salvage,” said Reynolds. “And, because of the parts shortage, we’re busier than we have ever been.” CAR

Les recycleurs prospères ont pris les défis tels que l’augmentation des prix de la récupération et la pénurie de main-d’œuvre comme des occasions d’apprendre et d’améliorer leur activité. La pandémie a surtout fait prendre conscience de l’importance de prendre soin de son équipe. Selon M. Nagel, « garder le personnel est l’une des principales choses sur lesquelles je me suis concentré. Si quelqu’un avait besoin de jours de congé, je les lui accordais. » M. Reynolds est du même avis. « Tous ceux qui sont restés ont reçu une augmentation. En fin de compte, nous ne pouvons pas faire fonctionner notre entreprise sans notre personnel » a-t-il déclaré. En ce qui concerne les pénuries, certains recycleurs tirent le meilleur parti de leur offre en assurant un meilleur suivi de leurs stocks. Dalbert Livingstone, propriétaire d’Island Auto Supply, a déclaré que son entreprise a appris une leçon sur l’importance de la gestion de la chaîne d’approvisionnement et sur la façon dont ces changements peuvent “From the demand for scrap cars, all the way up to late model salvage, prices affecter les résultats. have been off the charts. Vehicles of all years and makes are getting shipped out Malgré les défis quotidiens, les meilleures of the country and the price for scrap metal and catalytic convertors are at an installations de recyclage d’automobiles n’ont all-time high.” jamais cessé d’investir dans leur entreprise. « La demande pour la ferraille de voitures, jusqu’aux pièces de récupération de « Nous n’avons jamais cessé d’achetmodèles récents, a fait grimper les prix à des sommets. Des véhicules de toutes er des pièces de récupération, a déclaré les années et de toutes les marques sont expédiés hors du pays et le prix de la M. Reynolds. Et, en raison de la pénurie ferraille et des convertisseurs catalytiques n’a jamais été aussi élevé. » de pièces, nous sommes plus occupés que jamais. » CAR

— Dom Vetere, owner/propriétaire, Dom’s Auto Parts

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ON THE HORIZON ESG is more than another acronym—it could impact your business

A L’HORIZON

ESG est plus qu’un simple acronyme - il peut avoir un impact sur votre entreprise

By/Par Ros MacDonald

ompanies traded on the stock market are feeling pressure to become more sustainable in compliance with a series of metrics titled ESG reporting, short for Environmental, Social, and Governance. Although auto recycling facilities tend to be small business far removed from the stock exchange, these measures have potential to create increasingly significant effects on some recycling business partners, including insurance companies and collision repair facilities. According to Simon Matte, president of the Association of Auto Parts Recyclers (ARPAC), the rise of ESG reporting on the corporate level has been prompted by “the need for transparency to protect the environment.” The reports function as a tool to convince a company’s stakeholders that a company’s actions are not harming the planet and local communities. The social pillar represents health, safety, and community outreach. The governance pillar represents diversity, corporate behaviour, and business ethics. The environmental pillar is the category that creates the most opportunity for auto recyclers as it represents waste management, material sourcing, and carbon emissions. Investment firms like BlackRock have produced statements that they will only invest in companies with ESG reporting. “That pushes the marketplace to respond to these big institutional investors,” says Steve Fletcher, Managing Director of Auto Recyclers of Canada. Larger automotive industry players who have stock market linkages are constructing entire teams to document their ESG reporting. Due to their multifaceted nature, insurance companies are one example of market players with ESG requirements and companies in positions like these will be looking at their supply chain to build a better environmental strategy. While there is obviously no direct requirement for small businesses to produce ESG reports, understanding how to record and present ESG metrics can be an asset when dealing with insurance companies. An auto recycler can incorporate ESG metrics into their sales message to get salvage contracts with insurance companies—an enormous advantage in a time of parts shortages.

es entreprises cotées en bourse subissent des pressions pour devenir plus durables, conformément à une série de critères intitulés facteurs ESG, abréviation de Environnemental, Social et Gouvernance. Bien que les installations de recyclage automobile aient tendance à être de petites entreprises éloignées de la bourse, ces critères ont le potentiel de créer des effets de plus en plus importants sur certains partenaires commerciaux du recyclage, notamment les compagnies d’assurance et les installations de réparation après collision. Selon Simon Matte, président de l’Association des recycleurs de pièces d’auto et de camions (ARPAC), l’émergence des rapports ESG au niveau des entreprises est due à « la nécessité de transparence pour protéger l’environnement. » Les rapports servent d’outil pour convaincre les parties prenantes d’une entreprise que les actions de celle-ci ne nuisent pas à la planète et aux communautés locales. Le pilier social représente la santé, la sécurité et la sensibilisation des communautés. Le pilier gouvernance représente la diversité, le comportement de l’entreprise et l’éthique des affaires. Le pilier environnemental est la catégorie qui crée le plus de possibilités pour les recycleurs d’automobiles, car il représente la gestion des déchets, l’approvisionnement en matériaux et les émissions de carbone. Des sociétés d’investissement telles que BlackRock ont déclaré qu’elles n’investiraient que dans des entreprises présentant des rapports ESG. « Cela pousse le marché à répondre à ces grands investisseurs institutionnels » déclare Steve Fletcher, directeur général d’Auto Recyclers of Canada. Les grands acteurs de l’industrie automobile qui ont des liens avec les marchés boursiers mettent en place des équipes entières pour documenter leurs rapports ESG. En raison de leur nature multiforme, les compagnies d’assurance sont un exemple d’acteurs du marché ayant des exigences en matière d’ESG. Les entreprises qui occupent de telles positions examineront leur chaîne d’approvisionnement afin d’élaborer une meilleure stratégie environnementale. CANADIANRECYCLER.CA

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As Greg Woodbeck, co-owner of Woodbeck Auto Parts, puts it, “an insurance company declares a total loss, those parts become available. If those parts are used to repair an existing vehicle, the customer doesn’t need to buy a new one. That obviously will help an insurance become more environmentally friendly on paper.” Collision repairs represent another link between insurance companies and auto recycling facilities. More used parts usage in collision repair facilities reduces the total amount of waste going into landfills and saves the greenhouse gasses used in overseas shipping. It’s another appealing feature for an insurance company producing an ESG report, encouraging them to partner with repair facilities that source their parts from a recycler. Many of the facets of ESG reporting are areas where auto recycling facilities already succeed. After all, any reputable automotive recycler is well-informed on environmental regulations and take the necessary to ensure they are abiding by those rules. While daunting at first, an auto recycler doesn’t have to be an expert on the stock market or an environmental advocate to report on these metrics. “By looking at ESG publishing, you can get an idea of what these companies think is important,” said Fletcher. To benefit from the rise of ESG reporting, auto recycling facilities can implement a combination of research, measurement, and communication

According to Simon Matte, president of the Association of Auto Parts Recyclers (ARPAC), the rise of ESG reporting on the corporate level has been prompted by “the need for transparency to protect the environment.”

CANADIAN AUTO RECYCLERS 2022

Selon Simon Matte, président de l’Association of Auto Parts Recyclers (ARPAC), l’augmentation des rapports ESG au niveau des entreprises est due à “la nécessité de transparence pour protéger l’environnement”.

Bien qu’il n’y ait évidemment aucune obligation directe pour les petites entreprises de produire des rapports ESG, comprendre comment consigner et présenter les critères ESG peut être un atout lorsqu’on traite avec des compagnies d’assurance. Un recycleur d’automobiles peut intégrer les critères ESG dans son message de vente pour obtenir des contrats de récupération avec les compagnies d’assurance - un avantage énorme en période de pénurie de pièces. Comme le dit Greg Woodbeck, copropriétaire de Woodbeck Auto Parts, « lorsqu’une compagnie d’assurance déclare qu’un véhicule est une perte totale, ces pièces deviennent disponibles. Si ces pièces sont utilisées pour réparer un véhicule existant, le client n’a pas besoin d’en acheter un nouveau. Cela permet évidemment à une compagnie d’assurance de devenir plus respectueuse de l’environnement sur papier. » Les réparations après collision représentent un autre lien entre les compagnies d’assurance et les installations de recyclage automobile. L’utilisation accrue de pièces usagées dans les ateliers de réparation réduit la quantité totale de déchets mis en décharge et permet d’économiser les gaz à effet de serre utilisés dans les transports maritimes. Il s’agit d’un autre élément intéressant pour une compagnie d’assurance qui produit un rapport ESG, l’encourageant à s’associer à des ateliers de réparation qui s’approvisionnent en pièces auprès d’un recycleur. De nombreuses facettes du rapport ESG portent sur des domaines dans lesquels les installations de recyclage automobile réussissent déjà. Après tout, tout recycleur automobile de bonne réputation est bien informé au sujet des règles environnementales et prend les mesures nécessaires pour s’assurer qu’il respecte ces règles. Bien que cela puisse paraître intimidant au début, un recycleur automobile n’a pas besoin d’être un expert en bourse ou un défenseur de l’environnement pour produire des rapports sur ces critères. « En regardant la publication ESG, vous pouvez avoir une idée de ce qui est important pour ces entreprises », affirme M. Fletcher. Pour profiter de l’émergence des rapports ESG, les installations de recyclage automobile peuvent mettre en œuvre une combinaison de recherche, de mesure et de stratégie de communication. La première étape consiste à rechercher les critères qui sont importants pour les sociétés cotées en bourse : lire les rapports environnementaux annuels des partenaires potentiels. Ils comportent une série d’objectifs quantifiables, tels que la réduction de l’empreinte carbone, ainsi que des plans et des tactiques pour atteindre ces objectifs. Les recycleurs peuvent se demander comment leur entreprise peut contribuer à atteindre ces objectifs et utiliser ces informations pour proposer un partenariat. Les recycleurs s’adressent déjà à des partenaires potentiels en leur disant : « Voici mon engagement en faveur du zéro carbone, de la durabilité et du soutien aux efforts des autochtones. Choisissez-moi lorsqu’il s’agit d’établir un partenariat » affirme M. Fletcher. Une autre stratégie importante consiste à suivre les rapports des grands acteurs de l’industrie automobile. Les sociétés cotées en bourse rendent compte des risques pour leur rentabilité future, y compris des facteurs environnementaux. Les petites entreprises peuvent s’inspirer de ces informations pour savoir ce qu’elles doivent déclarer et comment. Une fois ces informations obtenues, l’étape suivante consiste à commencer à mesurer. L’un des types de rapports environnementaux les plus courants est l’audit des gaz à effet de serre. Pour les recycleurs, il s’agit de mesurer l’impact de leur flotte de véhicules, de leur chauffage, de leur éclairage et des équipements qu’ils utilisent. Il existe des entreprises spécialisées dans la déclaration des gaz à effet de serre qui peuvent être mandatées pour produire

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Greg Woodbeck, co-owner of Woodbeck Auto Parts, believes it’s only a matter of time before ESG reports have an impact on the everyday auto recycler. Greg Woodbeck, copropriétaire de Woodbeck Auto Parts, estime que ce n’est qu’une question de temps avant que les rapports ESG n’aient un impact sur le recycleur automobile de tous les jours.

strategy. The first step is to research which parameters are important to publicly traded companies: reading the annual environmental reports of potential partners. A series of quantifiable targets, such as reducing the carbon footprint, and plans and tactics to get to those targets, will be laid out. Recyclers can ask themselves how their company can help achieve those goals and use that information to pitch a partnership. “Recyclers are already going into potential partnerships and saying, here’s my net zero commitment, here’s my commitment to sustainability, here’s my commitment to supporting Indigenous efforts. Pick me when it comes to choosing a partner,” said Fletcher. Another important strategy is to follow the reporting of larger players in the auto industry. Publicly traded companies report on risks to their future profitability, including environmental factors. Small businesses can look at this information for direction on what they should be reporting and how. Equipped with this information, the next step is to start measuring. One of the most common kinds of environmental reporting is a greenhouse gas audit. For recyclers, this would measure the impact of their fleets of vehicles, their heating, their lighting, and the equipment they run. There are companies that specialize in greenhouse gas reporting and can be hired to generate this information. Some companies also do waste audits, which involve quantifying the data regarding pollutants removed from vehicles and measuring the materials that are diverted from landfills. Auditing a company’s environmental impact will produce a series of measurements that the company can highlight on their website, on social media and in a press release. A company’s greatest environmental achievements should be as visible as possible to the public and potential partners. “We see other companies that are issuing a generic press release. Local media and communities who never think of you as an environmental company will think about it. Catalogue this on your website or on your social media and push it out that way,” said Fletcher. The rise of ESG reporting is merely beginning; as Woodbeck explains, many auto recyclers already report the metrics the international market players are late to the party. “ESG is so in its infancy. By no means is it filtering down directly to us yet, but I’m sure in some time it will.” CAR

“The rise of ESG reporting on the corporate level has been prompted by the need for transparency to protect the environment.”

« L’émergence des rapports ESG au niveau des entreprises a été motivée par le besoin de transparence pour protéger l’environnement. » — Simon Matte, president/président, Association of Auto Parts Recyclers / l’Association des recycleurs de pièces d’autos et de camions

ces informations. Certaines entreprises réalisent également des audits sur les déchets, ce qui implique de quantifier les données relatives aux polluants retirés des véhicules et de mesurer les matériaux qui sont détournés des décharges. L’audit de l’impact environnemental d’une entreprise produira une série de mesures que l’entreprise pourra mettre en évidence sur son site Web, sur les médias sociaux et dans un communiqué de presse. Les plus grandes réalisations environnementales d’une entreprise doivent être aussi visibles que possible pour le public et les partenaires potentiels. « Nous voyons d’autres entreprises qui publient un communiqué de presse générique. Les médias locaux et les communautés qui ne pensent jamais à vous en tant qu’entreprise environnementale le remarqueront. Indiquez cette information sur votre site Web ou sur vos médias sociaux et diffusez-la de cette manière » déclare M. Fletcher. L’émergence des rapports ESG ne fait que commencer; comme l’explique M. Woodbeck, de nombreux recycleurs d’automobiles communiquent déjà ces critères, mais les acteurs du marché international sont en retard. « L’ESG n’en est qu’à ses débuts. Nous ne sommes pas encore directement concernés, mais je suis sûr que cela viendra un jour. » CAR CANADIANRECYCLER.CA

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MEET THE PLASTICS The Automotive Recyclers of Canada are playing with plastics

RENCONTREZ LES PLASTIQUES

Les members de la Automotive Recyclers of Canada jouent avec les plastiques

By/Par Max Reid, Allison Rogers

n our society, many find the act of throwing the lid of their coffee cup in the recycling and the cup in the garbage is a borderline reflex. It doesn’t feel right to put one in the other’s spot when you know better. And yet when it comes to thousand-pound metal-bound machines full of plastic, chemicals and precious metals, we seem to not have much trouble turning a blind eye. Vehicles are full of plastic consumers often don’t think about, from fixtures beneath the seats to cupholders and the dashboard itself—all things that we are readily willing to throw away, even when salvage is an option. While Canada’s automotive recyclers aren’t as hasty to throw away precious plastics, the general practice sees plastic components like side mirrors, 58

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ans notre société, beaucoup trouvent que le fait de jeter le couvercle de leur tasse à café dans le recyclage et la tasse dans la poubelle est un réflexe limite. Il n’est pas normal de mettre l’un à la place de l’autre quand on connaît la marche à suivre. Et pourtant, lorsqu’il s’agit d’engins de mille livres de métal, remplis de plastique, de produits chimiques et de métaux précieux, nous n’avons apparemment pas beaucoup de mal à fermer les yeux. Les véhicules sont remplis de plastique auquel les consommateurs ne pensent souvent pas, qu’il s’agisse des fixations sous les sièges, des porte-gobelets ou du tableau de bord en soi, autant de choses que nous sommes prêts à jeter, même lorsque la récupération est possible.

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Chris Courtney, sales manager at Standard Auto Wreckers Port Hope, gets to work deep-dismantling four vehicles to serve ARC’s research. Chris Courtney, directeur des ventes chez Standard Auto Wreckers Port Hope, se met au travail pour démonter quatre véhicules afin de servir les recherches de l’ARC.

interior door controls, cupholders and other miscellaneous bits resold to customers as opposed to processed for recycling. As of November 2021, a study commissioned by Environment and Climate Change Canada (ECCC), and carried out by Dillion Consulting, found that about nine percent of Canada’s plastic waste can be attributed to the transportation sector. The Automotive Recyclers of Canada have since responded with the “Roadmap to Increase Recycling of Auto Plastics from End of Life Vehicles in Canada”, a multi-faceted plan with financial support from the federal government through ECCC’s Zero Plastic Waste Initiative. Through conducting the research to develop this roadmap, ARC will be able to accurately assess and adjust existing goals to match the reality of the current automotive plastic recycling climate. The first step of the plan involved getting a lay of the land for how auto recyclers are currently conducting their plastic recycling business through a survey of the more than 500 businesses currently identified as active in the ELV sector. According to Steve Fletcher, managing director of the ARC, the survey was “super successful.” “The consultants were just blown away that there’s that level of interest in recycling more automotive plastics,” he said. “The consensus had been that our members couldn’t care less about plastic—it just doesn’t make any money for them. “As it turns out, they’re dedicated to the project because they’re dedicated to the initiative of advancing the industry and supporting ARC,” added Fletcher. Following the survey, ARC is carrying out “tear down research” at Standard Auto Wreckers Port Hope in order to determine what the most commonly scrapped vehicles are, and which interior plastic components could be removed and inventoried prior to the shredding process. “David Gold [owner of Standard Auto Wreckers], was hugely supportive of the project, in terms of opening up his facility for us and allocating people to it,” said Fletcher. “They dismantled four cars and dug far deep than they typically would. The whole process was timed. They’re in the process now of weighing and evaluating the plastics and working with a pile of plastic recyclers to put value behind it all.” A fifth vehicle was placed in the yard after a standard dismantling procedure, to which the Standard team was then told to “go crazy” on and get as much plastic off as they could in four hours. “It’s low hanging fruit,” said Fletcher. With the results of the tear down research, ARC can then compare its findings with methods used in different international plastic recycling markets to develop a set of best practices for the Canadian market. The final stage then involves compiling the findings from the first three stages into a five-year roadmap that will lay out concrete targets for the elimination of plastic waste from the ELV process and inject in-demand plastic components back into the market for customers.

Bien que les recycleurs d’automobiles canadiens ne soient pas aussi pressés de jeter des plastiques précieux, la pratique générale veut que les composants en plastique comme les rétroviseurs latéraux, les commandes intérieures des portes, les porte-gobelets et autres pièces diverses soient revendus aux clients au lieu d’être traités pour le recyclage. En novembre 2021, une étude commandée par Environnement et Changement climatique Canada (ECCC) et réalisée par Dillion Consulting a révélé qu’environ neuf pour cent des déchets plastiques du Canada peuvent être attribués au secteur des transports. L’ARC (Automotive Recyclers of Canada) a depuis réagi en élaborant la « Feuille de route pour accroître le recyclage des plastiques automobiles provenant des véhicules en fin de vie au Canada », un plan à multiples facettes bénéficiant du soutien financier du gouvernement fédéral par le biais de l’initiative Zéro déchet de plastique du CCCE. En menant les recherches nécessaires à l’élaboration de cette feuille de route, l’ARC sera en mesure d’évaluer avec précision et d’ajuster les objectifs existants pour qu’ils correspondent à la réalité du climat actuel du recyclage des plastiques automobiles.

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INDUSTRY INSIGHTS | APERÇU DE L’INDUSTRIE Just a few riches reaped from the week-long project. Juste quelques pièces du butin récolté lors de ce projet d’une semaine.

“Ultimately, the goal is to determine how much of these plastics that are removed from ELVs, can be recycled and put back into the circular economy,” said Fletcher. Typically, the largest plastic components removed from a vehicle are bumper covers and fuel tanks. Part of the roadmap’s goal will be to work alongside OEMs where and what type of plastics their vehicles contain, as well as the determination as to which components should be shredded and which can be salvaged. Ongoing parts shortages and staffing constraints as a result of the COVID-19 pandemic have already led some Canadian recyclers to begin salvaging and inventorying minor plastic components that, while typically of secondary priority in the repair process, have been quite hard to come by over the past two years. Fletcher expects the organization’s research plan to be completed and ready for implementation by March 31. CAR

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La première étape du plan consistait à déterminer comment les recycleurs d’automobiles exercent actuellement leurs activités de recyclage des plastiques en menant une enquête auprès de plus de 500 entreprises actuellement identifiées comme actives dans le secteur des VHU. Selon Steve Fletcher, directeur général de l’ARC, l’enquête a été « super réussie ». « Les consultants ont été époustouflés de constater qu’il existe un tel niveau d’intérêt pour le recyclage des plastiques automobiles, a-t-il déclaré. Le consensus était que nos membres ne pouvaient pas se soucier du plastique; qu’il n’avait aucun intérêt pour eux. « Il s’avère qu’ils sont dévoués au projet parce qu’ils sont dévoués à l’initiative de faire progresser l’industrie et de soutenir l’ARC » a ajouté M. Fletcher. À la suite de l’enquête, l’ARC a effectué une « recherche sur le démontage » dans installations membres de l’ARC afin de déterminer quels sont les véhicules les plus couramment mis au rebut et quels composants plastiques intérieurs pourraient être retirés et inventoriés avant le processus de déchiquetage. Standard Auto Wreckers à Port Hope, en Ontario, a été l’une des installations chanceuses à participer à la recherche. « David Gold [propriétaire de Standard Auto Wreckers] a été d’un grand soutien pour le projet, en nous ouvrant les portes de ses installations et en y affectant du personnel, a déclaré M. Fletcher. « Ils ont démonté quatre voitures et ont creusé bien plus profondément qu’ils ne le feraient normalement. Tout le processus a été programmé. Ils sont en train de peser et d’évaluer les plastiques et de travailler avec un tas de recycleurs de plastique pour en établir la valeur. » Un cinquième véhicule a été placé dans la cour après une procédure de démontage standard, à laquelle l’équipe de Standard a ensuite reçu l’ordre de “se déchaîner” et de retirer autant de plastique que possible en quatre heures. « C’est un fruit mûr » a déclaré M. Fletcher. Grâce aux résultats de la recherche sur le démontage, l’ARC pourra ensuite comparer ses conclusions avec les méthodes utilisées sur différents marchés internationaux du recyclage du plastique afin d’élaborer un ensemble de meilleures pratiques pour le marché canadien. La dernière étape consistera à compiler les résultats des trois premières étapes dans une feuille de route quinquennale qui définira des objectifs concrets pour l’élimination des déchets plastiques du processus de recyclage des véhicules hors d’usage et pour la remise sur le marché de composants plastiques très demandés par les clients. « En fin de compte, l’objectif est de déterminer quelle proportion de ces plastiques retirés des VHU peut être recyclée et réintégrée dans l’économie circulaire », a déclaré M. Fletcher. En général, les plus gros composants en plastique retirés d’un véhicule sont les pare-chocs et les réservoirs de carburant. Une partie de l’objectif de la feuille de route sera de travailler avec les équipementiers pour déterminer où et quel type de plastique leurs véhicules contiennent, ainsi que pour déterminer quels composants doivent être broyés et lesquels peuvent être récupérés. La pénurie de pièces et les contraintes de personnel résultant de la pandémie de COVID-19 ont déjà amené certains recycleurs canadiens à commencer à récupérer et à inventorier les composants plastiques mineurs qui, bien qu’ils soient généralement de deuxième priorité dans le processus de réparation, ont été assez difficiles à trouver au cours des deux dernières années. M. Fletcher prévoit que le plan de recherche de l’organisme sera terminé et prêt à être mis en œuvre d’ici au 31 mars. CAR

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ELECTRIFYING CONVERSATIONS Steve Fletcher’s update on ARC electric research efforts

ÉLECTRIFIANT CONVERSATIONS

Mise à jour de Steve Fletcher sur les efforts de recherche électrique de l’ARC

Hans Eric Melin, second from left, one of the speakers on ARC’s November 4, 2021, webinar called the session “one of the best seminars [he] had ever attended on the subject.”

By/Par Allison Rogers

or those that missed the party, the Automotive Recyclers of Canada (ARC) hosted a four-and-a-half-hour live webinar session last November, where five different speakers shared their perspectives on vehicle electrification in Canada and how automotive recyclers will fit into the mix. Featuring speakers Joanna Kyriazis of Clean Energy Canada; Kunal Phalpher of Li-Cycle; Jeff Haltrecht of Call2Recycle and Hans Eric Melin of Circular Energy Storage, the session received praise from attendees and

Hans Eric Melin, deuxième à partir de la gauche, l’un des intervenants du webinaire de l’ARC du 4 novembre 2021, a qualifié la session de «l’un des meilleurs séminaires qu’il n’ait jamais suivis sur le sujet.»

our ceux qui ont manqué la fête, l’Automotive Recyclers of Canada (ARC) a organisé en novembre dernier un webinaire en direct de quatre heures et demie, au cours duquel cinq conférenciers ont partagé leurs points de vue sur l’électrification des véhicules au Canada et sur la place des recycleurs d’automobiles. La séance, à laquelle ont participé les conférenciers Joanna Kyriazis d’Énergie propre Canada, Kunal Phalpher de Li-Cycle, Jeff Haltrecht de Call2Recycle

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speakers alike; Melin referred to it as “one of the best seminars [he] had ever attended on the subject.” “This is an area with so much misconception and misunderstanding— there has been so much great discussion here today,” he told more than 200 participants leading into his presentation during the event. Since the webinar aired last Fall, the ARC has been making connections behind the scenes. Managing Director Steve Fletcher told Canadian Auto Recyclers the organization is now part of an advisory committee led by the Canadian Standards Association (CSA), which provides consumer product evaluation and education and training services in addition to testing and certifying consumer goods according to Canadian safety standards. “It’s essentially a research project to determine whether CSA should be involved in standard-setting on battery circularity,” said Fletcher. “It’s not just looking at end of life, it’s looking at standards on the recovery of metals and other materials and everything in between. Our little slice is just the end-of-life management of those batteries and resources.”

“There’s a lot of great research, and we get excited anytime we see research in our field—it means we’re not the only ones working on the topic!”

« Il y a beaucoup d’excellentes recherches, et nous sommes enthousiastes chaque fois que nous voyons des recherches dans notre domaine - cela signifie que nous ne sommes pas les seuls à travailler sur le sujet!” — Steve Fletcher, managing director/directeur général, Automotive Recyclers of Canada

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et Hans Eric Melin de Circular Energy Storage, a reçu des éloges de la part des participants et des conférenciers; M. Melin l’a qualifiée de « l’un des meilleurs séminaires qu’il n’ait jamais suivis sur le sujet. » « C’est un domaine dans lequel il y a énormément d’idées fausses et d’incompréhensions; il y a eu tellement d’excellentes discussions ici aujourd’hui, » a-t-il déclaré à plus de 200 participants avant sa présentation lors de l’événement. Depuis la diffusion du webinaire à l’automne dernier, l’ARC a établi des liens en coulisse. Le directeur général, Steve Fletcher, a déclaré à Canadian Auto Recyclers que l’organisation fait maintenant partie d’un comité consultatif dirigé par la Canadian Standards Association (CSA), qui fournit des services d’évaluation des produits de consommation, d’éducation et de formation en plus de mettre à l’essai et de certifier les biens de consommation conformément aux normes de sécurité canadiennes. « Il s’agit essentiellement d’un projet de recherche visant à déterminer si la CSA devrait participer à l’établissement de normes sur la circularité des batteries, a déclaré M. Fletcher. Il ne s’agit pas seulement d’examiner la fin de vie, mais aussi les normes sur la récupération des métaux et autres matériaux et tout ce qui se trouve entre les deux. Notre petite tranche ne concerne que la gestion de la fin de vie de ces batteries et des ressources. » Dans sa proposition, la CSA indique que le projet de recherche qu’elle dirigera visera en fin de compte à déterminer le besoin de solutions fondées sur des normes pour le cycle de vie des batteries au lithium-ion, ce qui, selon elle, peut concerner des sujets allant de l’extraction et du traitement des minéraux jusqu’à l’étude des options pour les méthodes de seconde vie, les méthodes d’extraction et de traitement et l’établissement de pratiques de sécurité, de conception, d’installation et de performance pour la recyclabilité de seconde vie. « Il y a beaucoup d’excellentes recherches, a ajouté M. Fletcher. En tant que recycleurs, nous sommes enthousiastes chaque fois que nous en trouvons qui portent sur notre domaine; cela signifie que nous ne sommes pas les seuls à travailler sur le sujet! » M. Fletcher a déclaré que le webinaire de novembre a également donné un coup de fouet aux articles de fond dans tous les domaines, atteignant ainsi l’un des objectifs que l’ARC espérait atteindre avec sa session de novembre. « La stratégie [de l’ARC] a été de nous permettre de participer à toutes les différentes conversations que nous découvrons, a déclaré M. Fletcher. Nous leur disons ce que font les recycleurs d’automobiles, quelles sont nos préoccupations et où nous devons aller en matière de recherche et de développement. Nous avons créé des alliances de cette manière et de nombreuses conversations se sont transformées en projets potentiels. »

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In the proposal for the CSA-led research project, the organization says the project will ultimately aim to identify the need for standards-based solutions for the lithium-ion battery lifecycle, which it says may relate to topics from mineral extraction and process down to investigating options for second-life methods, methods of extraction and processing and establishing practices of safety, design, installation and performance for second-life recyclability. “There’s a lot of great research,” added Fletcher. “As recyclers, we get excited anytime we see research in our field—it means we’re not the only ones working on the topic!” Fletcher said November’s webinar also kicked up leads across the board— achieving one of the goals ARC hoped for with its November session. “The [ARC] strategy has been to insert ourselves into all of the different conversations we uncover,” said Fletcher. “We tell them what auto recyclers are doing, what our concerns are and where we need to go with research and development. We’ve been creating alliances that way and plenty of conversations have turned into potential projects.” The entities ARC is currently engaged with range everywhere from the OEMs themselves to small start-up re-purposers with their eyes set on EV components, to battery recyclers and storage companies and federal representatives like NRCan. “[ARC’s discussions] have really pulled all of these people out of the woodwork,” said Fletcher. “It’s only the beginning, too—who knows what else can grow from the research being conducted now.” CAR

Les entités avec lesquelles ARC travaille actuellement vont des équipementiers eux-mêmes aux petites start-up réorientées avec les yeux rivés sur les composants de véhicules électriques, aux recycleurs de batteries et aux entreprises de stockage et aux représentants fédéraux comme RNCan. « Les discussions de l’ARC ont vraiment permis à tous ces gens de se manifester, a déclaré M. Fletcher. Ce n’est que le début, aussi; qui sait ce qui peut ressortir de la recherche qui est actuellement en cours. » CAR

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CAT’S OUT OF THE BAG Why catalytic converters became a hot commodity

LE CHAT EST SORTI DU SAC

Pourquoi les convertisseurs catalytiques sont-ils devenus une denrée très prisée?

By/Par Max Reid

hether your car is your absolute pride and joy or just a metal box that takes you to work, it’s important to realize that every time you park your vehicle and walk away, you’re essentially leaving a small pile of gold unattended. Well, not quite gold; but platinum, palladium and rhodium. All three are precious metals that be found in the average catalytic converter. Over the last several years thieves have gotten wise to this knowledge and have begun targeting this otherwise obscure part in order to sell the highly valuable metals that are contained within. R. Michael Jones, CEO of Platinum Group Metals, told CTV News in an interview last year that the value platinum and palladium typically averages 64

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ue votre voiture soit votre fierté et votre joie ou simplement une boîte en métal qui vous emmène du point A au point B, il est important de réaliser que chaque fois que vous stationnez votre véhicule et que vous vous en éloignez, vous laissez essentiellement une petite mine d’or sans surveillance. Enfin, pas tout à fait de l’or, mais du platine, du palladium et du rhodium. Ce sont tous trois des métaux précieux que l’on trouve dans le convertisseur catalytique moyen. Au cours des dernières années, les voleurs ont pris conscience de ce fait et ont commencé à cibler cette pièce autrement obscure afin de vendre les métaux très précieux qu’elle contient.

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Depending on the metal content, thieves can get anywhere from $50 to $1,000 for a catalytic converter, at only the cost of about five minutes alone with a sawzall and a car.

Selon la teneur en métal, les voleurs peuvent obtenir entre 50 et 1 000 dollars pour un convertisseur catalytique, le tout pour environ cinq minutes d’efforts avec une scie à métaux et une voiture.

out to being worth a couple thousand dollars per ounce. Rhodium, on the other hand, is worth more than ten times the value of gold and currently sits around $15,000 per ounce. Depending on the metal content, thieves can get anywhere from $50 to $1,000 for a catalytic converter, at only the cost of about five minutes alone with a sawzall and a car. Indeed, this trend has brought the boldest of criminals out of the woodwork as more than a few victims of this crime have caught their assailant in the act, sometimes in broad daylight, chopping up their car right in their own driveway. It’s not just the public either, but some businesses have had their inventories targeted en masse for this most-coveted part. Amigos Autowrecking, an auto recycler in Clavet, Saskatchewan, told the CBC in August that they estimate that more than 100 catalytic converters have been stolen from the vehicles in their yard over the past year. Ottawa police reported in February that catalytic converter thefts in the city were up 268 percent from 2020 to 2021. They also noted that vans and SUVs appear to be a frequent target for thieves due to their greater ride height giving easier access to the vehicle’s undercarriage. According to reports from the police in the U.S., some thieves have even been crushed and died while trying to jack up vehicles in order to get at someone’s catalytic converter. There are a number of steps being taken by the public to try and defend against this disturbingly simply scam. For about $100 on Amazon, you can buy a catalytic converter protection shield; a metal plate cover for the part that will theoretically stop a thief in their tracks before they can start sawing. There other attempts being made to essentially fingerprint catalytic converters in a way that they can be easily identified as stolen and returned to their owners. In Leduc, Alberta, the city has partnered up with its local RCMP detachment for the “You Etch It. We Catch It” program. The public was invited to have bring in their vehicles to have the last eight digits of their vehicle identification number (VIN) engraved on their catalytic converters, so they can be traced and returned in the future. Going forward, the best we can hope is that the combination of aftermarket anti-theft measures being developed, and the sheer brazenness and publicity of this crime trend has sent the message to thieves that they are on-notice and may likely be leaving your driveway empty-handed next time. CAR

R. Michael Jones, PDG de Platinum Group Metals, a déclaré lors d’une entrevue l’année dernière à CTV News que la valeur du platine et du palladium s’élève généralement à quelques milliers de dollars par once. Le rhodium, quant à lui, vaut plus de dix fois la valeur de l’or et se situe actuellement autour de 15 000 dollars l’once. Selon la teneur en métal, les voleurs peuvent obtenir entre 50 et 1 000 dollars pour un convertisseur catalytique, le tout pour environ cinq minutes d’efforts avec une scie à métaux et une voiture. En effet, cette tendance a attiré les criminels les plus audacieux, puisque plus d’une victime de ce crime a surpris son agresseur sur le fait, parfois en plein jour, en train de découper sa voiture dans sa propre allée. Le public n’est pas le seul à être touché, certaines entreprises ont vu leurs stocks ciblés à grande échelle pour cette pièce très convoitée. Amigos Autowrecking, un recycleur d’automobiles situé à Clavet, en Saskatchewan, a déclaré à la CBC en août qu’il estimait à plus de 100 le nombre de convertisseurs catalytiques volés dans les véhicules se trouvant dans sa cour au cours de la dernière année.

Ottawa police reported in February that catalytic converter thefts in the city were up 268 percent from 2020 to 2021. La police d’Ottawa a signalé en février que les vols de convertisseurs catalytiques dans la ville avaient augmenté de 268 pour cent entre 2020 et 2021.

La police d’Ottawa a signalé en février que les vols de convertisseurs catalytiques dans la ville avaient augmenté de 268 pour cent entre 2020 et 2021. Ils ont également noté que les fourgonnettes et les VUS semblent être une cible fréquente pour les voleurs parce qu’ils sont plus élevés, ce qui donne un accès plus facile au train de roulement du véhicule. Selon des rapports de la police américaine, certains voleurs ont même été écrasés et sont morts en essayant de soulever des véhicules à l’aide d’un cric afin de s’emparer des convertisseurs catalytiques. Un certain nombre de mesures sont prises par le public pour tenter de se défendre contre cette escroquerie d’une simplicité inquiétante. Pour environ 100 dollars sur Amazon, vous pouvez acheter un bouclier de protection du convertisseur catalytique, une plaque métallique recouvrant la pièce qui, en théorie, arrêtera un voleur avant qu’il ne puisse commencer à scier. D’autres tentatives ont été faites pour prendre les empreintes digitales sur les convertisseurs catalytiques de manière à ce qu’ils puissent être facilement identifiés comme volés et rendus à leurs propriétaires. À Leduc, en Alberta, la ville s’est associée au détachement local de la GRC pour le programme, You Etch It. We Catch It. Le public était invité à apporter son véhicule pour faire graver les huit derniers chiffres du numéro d’identification du véhicule (NIV) sur le convertisseur catalytique, afin de pouvoir le retracer et le restituer en cas de vol. Pour l’avenir, le mieux que l’on puisse espérer c’est que la combinaison des mesures antivol du marché secondaire en cours d’élaboration, de l’audace et de la publicité sur cette tendance criminelle ait fait comprendre aux voleurs qu’ils sont sur la bonne voie de repartir les mains vides la prochaine fois. CAR CANADIANRECYCLER.CA

What does Auto Recycling Mean to Kids?

By Anna Woodbeck

i I’m Anna. I am 10 years old. One day when I was at my Dad’s work I met Darryl Simmons from Canadian Auto Recyclers magazine. That day was a P.A. Day for me, and I went to help my Dad do Inventory. I really like that job. I get to check and make sure that parts on the shelf are located properly by comparing what the computer says to where the parts actually are. Darryl asked me if I would write about what Auto Recycling means to kids. I don’t know a lot about Auto Recycling but I’m going to try. Auto Recycling is great for our community and earth because it helps so good parts don’t go to waste. Woodbeck Auto Parts buys cars that have been in accidents and sells the parts that are still good. There are lots of people who work at Woodbeck Auto Parts that do different things. My Dad buys all the cars on his computer and when the cars come they are looked at and the good parts are inventoried. There are people who then take the cars apart and do testing. These guys also drain the cars of all the oil and gas. Some parts are put on the shelf and the cars are parked in the yard. When a part is sold someone gets it off the shelf or from the car. Then the parts are delivered or sent on a truck. I also like when the car crusher comes. One time the man let me push the buttons to crush the car, it was so cool. I have also got to go The OARA Conference a bunch of times with my Dad, Mom and Brother. We get to go to all the tables and get stamps and visit with people. But the best part is getting to swim in the pool. Thank You, Sincerely, Anna Woodbeck

Anna Woodbeck is the daughter of Greg Woodbeck, the co-owner of Woodbeck Auto Parts. When she’s not at school, she likes to go swimming and play outside with her family.

CANADIAN AUTO RECYCLERS 2022

LKQ has locations across North America and has even expanded into the European market.

THE COMPLETE PACKAGE LKQ offers recycled and aftermarket parts, PBE supplies and much more. LKQ Corporation, an S&P 500 company, was formed in 1998 through the acquisitions of wholesale recycler businesses and expanded into the aftermarket business in 2007 with the acquisition of Keystone Automotive Industries. In addition to recycled and aftermarket parts, LKQ distributes a full line of paint, body and equipment supplies, specialty parts, glass, high performance engines and much more. LKQ is a leading provider of alternative and specialty parts to repair and accessorize automobiles and other vehicles. Our extensive nationwide inventory includes: recycled OEM, reconditioned, remanufactured, refurbished and aftermarket automotive and truck parts. LKQ is committed to providing the highest quality standards in the business. Our commitment to quality allows us to back our recycled and aftermarket collision products with industry leading lifetime warranties. To learn more, visit our website at www.LKQCorp.com/ warranty.

LKQ Corporation

LKQ Canada Auto Parts

500 West Madison Street Suite 2800 Chicago, IL 60661

3485 Steeles Ave. East Brampton, Ontario L8T 5W7

1-866-LKQ-CORP

1-800-747-0601

lkqcorp.com

lkqcanada.ca/en portal.lkqcorp.com

LKQ also stands behind its customers, offering groundbreaking Promise of Protection and Promise of Calibration programs. Our Promise of Protection Program, which indemnifies licensed auto repair shops that purchase and install any LKQ recycled OEM, aftermarket or remanufactured product from claims, liabilities, actions and costs that might result in injury or death due to any defect in that product. Our Promise of Calibration warrants that all recycled OEM, reconditioned OEM, KeysIQ, and aftermarket parts and glass purchased directly from LKQ (product) and installed on a private passenger vehicle are suitable for the calibration of appropriate ADAS components with properly operating systems. Our mission is to be the leading global value-added distributor of vehicle parts and accessories. With over 500 locations throughout Canada and the U.S., we offer our customers the most comprehensive, available and cost-effective selection of part solutions. For more information about LKQ Corporation, please visit lkqcorp.com.

Edmonton

Ponoka Saskatoon

Calgary Vancouver

Regina Winnipeg

ALL YOUR ONE-STOP SHOP

VEHICLE NEEDS! ANYWHERE IN CANADA!

British Columbia

Ontario

Quebec

LKQ Canada Auto Parts - British Columbia -

Keystone Automotive - Brampton -

Keystone Automotive - Montreal -

Alberta

LKQ Canada Auto Parts - Dominion -

LKQ Canada Auto Parts - Quebec -

LKQ Canada Auto Parts - London -

LKQ Canada Auto Parts - St. Jean-Sur-Richelieu -

19100 Airport Way #311 Pitt Meadows, BC V3Y 0E2 (800) 663-9444

LKQ Canada Auto Parts - Alberta 430054 Range Rd 261 #2 Ponoka, AB T4J 1R4 (403) 783-5189

Keystone Automotive - Calgary 5625 61 Ave SE #37 Calgary, AB T2C 5K8 (888) 588-1841

Keystone Automotive - Edmonton 8221 McIntyre Rd NW Edmonton, AB T6E 5J7 (888) 417-2242

3485 Steeles Ave E Brampton, ON L6T 5W7 (800) 747-0601

404 Fruitland Rd Stoney Creek, ON L8E 5L9 (800) 668-9593

1330 Rue Jacques Cartier S St. Jean-Sur-Richelieu J3B 6Y8 (450) 346-1112

LKQ Canada Auto Parts - Niagara Falls -

Keystone Automotive - St. Mathieu-De-Beloeil -

6740 Marshall Rd Niagara Falls, ON L0S 1K0 (800) 668-9593

LKQ Canada Auto Parts - Ottawa -

Saskatchewan Keystone Automotive - Regina -

Keystone Automotive - Ottawa -

Keystone Automotive - Saskatoon 705 43 St E Saskatoon, SK S7K 0V7 (877) 809-3924

Manitoba LKQ Canada Auto Parts - Action 2955 Day St Winnipeg, MB R2C 2Z2 (800) 665-6651

Keystone Automotive - Winnipeg 1400 Saskatchewan Ave Winnipeg, MB R3E 0L3 (800) 693-4153

914 Route Kennedy Pintendre, QC G6C 1A5 (800) 463-5158

1765 Pension Ln London, ON N5W 6C7 (888) 826-8666

2104 Dunning Road Cumberland, ON K4C 1M1 (888) 834-3666

335 Dewdney Ave E Regina, SK S4N 4G3 (877) 336-1239

8500 Rue Jarry E Anjou, QC H1J 1X7 (800) 665-7562

1230 Old Innes Rd #401 Ottawa, ON K1B 3V3 (800) 267-8212

Keystone Automotive - Trenton 8 Riverside Drive Box 667 Trenton, ON K8V 5P8 (800) 267-6306

LKQ Canada Auto Parts - Whitby 185 William Smith Dr Whitby, ON L1N 0A3 (905) 430-5656

LKQ Canada Auto Parts - Windsor 2895 Walker Road Windsor, ON N8W 3R2 (800) 265-7372

2095 Chemin de I’Industrie St. Mathieu-de-Beloeil, QC J3G 0H2 (450) 464-2511

LKQ Canada Auto Parts - Sainte-Sophie 2925 Blvd Ste Sophie Sainte-Sophie, QC J5J 1L1 (800) 363-2567

Maritimes Keystone Automotive - Dartmouth 29 Mosher Dr Dartmouth, NS B3B 1E5 (877) 301-2639

Keystone Automotive - Moncton 430 Macnaughton Ave Moncton, NB E1H 2K1 (877) 445-5537

LKQ Canada Auto Parts - Upper Brookside -

466 Brookside Rd Upper Brookside, NS B6L 2B3 (800) 565-2433

AFTERMARKET COLLISION PARTS

Moncton Pintendre

Upper Brookside

OE RECYCLED

Dartmouth Sainte Sophie Laval Ottawa

Anjou St. Mathieu-de-Beloeil St. Jean-sur-Richelieu

Trenton Whitby Brampton Stoney Creek London

Niagara Falls

Windsor

REMANUFACTURED

POWERTRAIN, WHEELS & BUMPERS

PAINT, BODY & EQUIPMENT

HD With locations all across Canada, LKQ stands ready to help get you the parts you need with prices and customer service you will love. We keep an extensive inventory of quality Remanufactured and Reconditioned parts as well as premium Keystone aftermarket products. From cars to heavy-duty trucks, we have what you need for any application. Stop by your local LKQ/Keystone location and see firsthand what we can do for you!

COOLING

TO ORDER

AFTERMARKET PARTS GO TO portal.LKQCorp.com Scan QR to Visit Us

nk you for a th e w , Q K L t a s u From all of mers like you. o st cu e v a h to l fu te gra your business and are Here’s to a great 2022!

ADVERTISERS INDEX | INDEX DES ANNONCEURS

AD INDEX | INDEX DES ANNONCES Aim Recycling........................................................72, 73

Island Auto Supply.......................................................85

Arpac Inc.......................................................................11

JLM Metal Recycling & Auto Parts.....................88, 89

Automotive Recyclers of Canada...............................08

Keystone Automotive Industries Inc...................68, 69

Autoparts Network.......................................................42

Lacero Solutions....................................................90, 91

Bodyline Auto Recyclers..............................................71

LKQ Corporation...........................................................67

Boston Auto Wreckers / Monster Auto.....................63

Maritime Auto Salvage Ltd.........................................86

Buffalo Engine Components Inc..........................74, 75

Millers Auto Recycling.................................................87

Car-Part.com.......................................22, 23, 102, 103

Monidex Distribution International................114, 115

Carcone’s Auto Recycling.....................................07, 77

PGM Of Texas........................................................92, 93

Cardinal Couriers Ltd............................................17, 76

PMR Inc.............................................................118, 119

Commercial Forms...............................................21, 79

Power Metal Recycling....................................116, 117

Copart Auto Auctions.......................................104, 105

Progi...................................................................120, 121

Cowan Insurance Group Limited................................81

Ras (Rebuilders Automotive Supply)... 122, 130, 131

Dom’s Auto Parts.........................................................78

SGI Salvage............................................................94, 95

Eagle Towing Equipment.............................................80

Standard Auto Wreckers.............................................96

ELC Dispatch Solutions...................................106, 107

Stark Auto.........................................................124, 125

ELV Select..........................................................108, 109

Supershear Inc................................................... 19, 123

Ez-Suite...................................................................82, 83

Techemet Inc.........................................................98, 99

Hollander, A Solera Company.......................02, 03, 84

Thorold Automotive Solutions....................................97

House of Metals / Eccomelt.......................................33

Tiger Auto Parts...............................................126, 127

Impact Auto Auctions............................ 110, 111, 132

United Catalyst Corporation............................128, 129

Induction Innovations......................................112, 113

URG....................................................................100, 101

To advertise in the Canadian Auto Recyclers magazine or to subscribe visit canadianrecycler.ca 70

CANADIAN AUTO RECYCLERS 2022

PROFILE | FOCUS ON OPERATIONS

BODYLINE AUTO RECYCLERS There’s an ‘I’ in Bodyline, but no ‘I’ in team

odyline Auto Recycler owners Dave and Kathy McDonald know that their business would be entirely different if they didn’t have their team of dedicated staff. In fact, the McDonalds believe that, without their workforce’s dedication these last two years, they’d hardly have gotten anything done. “We are continually impressed by our team members,” said Kathy. “The pressures and challenges of the past year have been hard on absolutely everyone, and our team came together time and time again to make it through this unscathed. That initiative has played a crucial role in keeping the operation running through the ups and downs of 2021.” While no business wants to experience slowdowns, pandemic restrictions and lower volumes of cars on the road forced many recyclers to take breaks they, quite frankly, aren’t used to taking. “It presented a good time to fix flow and production,” said Dave. Last year also presented Bodyline’s Operations Manager Eric McDonald, who also happens to be Dave and Kathy’s son, with more responsibilities as he settled into his key role at the business he’s known since childhood. Overall, 2021 was a solid year for the business, say the McDonalds. “We have the industry to thank, as well,” they told Canadian Auto Recyclers. “The way the network of Canada’s auto recyclers came together to provide parts networking was truly incredible to see.” In 2022, the main missions at Bodyline are to continue to foster the teamwork and company culture solidified by the business’s staff. “We’re also working to grow on our yard-to-yard sales,” said Dave.

QUICK CASH FOR CARS!

Dave and Kathy McDonald. Photo by Jamie Maillet.

We pay top dollar on all makes of vehicles designated for scrap.

QUALITY RECYCLED AUTO PARTS!

FAST SERVICE

• ONLINE INVENTORY • • 90 DAY WARRANTY •

LOOKING FOR A CAR PART? Find thousands of quality used auto parts for less.

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HAMILTON 905.573.7000 | TORONTO 416.777.2577 | WWW.BODYLINE.CA CANADIANRECYCLER.CA

WE BUY ALL METALS

SERVICE

CAR BODIES

NEW 8000hp MEGA SHREDDER

BATTERIES

ROLL-OFF BIN SERVICE

ALUMINUM WHEELS

MOBILE CAR CRUSHING AND PROCESSING

CATALYTIC CONVERTERS ALTERNATORS

CRANE TRUCKS

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(905) 547-5533 AIM-RECYCLING.COM

AIM RECYCLING

PROFILE | FOCUS ON OPERATIONS

Efficient operations are the name of AIM’s game

merican Iron and Metal (AIM) Recycling has a rich Canadian history. The company was founded in 1936 by Peter Black in Montréal, Quebec, on the humble grounds of his first small business. Since that day, AIM Recycling has grown to become a global leader in metal recycling. Today, AIM’s operations are headed by its founder’s successors: Herbert, Ronald and Ricky Black, who have vowed to uphold the company’s longestablished standards of quality. From its humble Canadian origins, AIM Recycling has grown to become a sophisticated leader in metal recycling, operating in five continents. The company boasts 115 metal recycling sites globally, including numerous state-of-the-art Canadian operations throughout Ontario, Quebec, and the Maritimes. Although AIM is relatively new to the Ontario market, growth has been explosive since breaking onto the scene. 2021 marked the first full year that AIM Hamilton operated its hefty 8,000 horsepower shredder—a state-of-the-art machine capable of processing 350 tonnes of mixed metal per hour. “Since starting in Hamilton, we have been laser focused on customer service which has translated to exponential growth. We realize our customers have options with their material, so we strive to provide a customer experience that is second to none,” said Andrew Kummer, trading manager of ferrous metals for AIM Recycling. “Despite that exponential growth, we have also managed to increase our efficiency, which is a testament to our team’s expertise.” By utilizing its mega shredder, AIM can quickly and efficiently process bulky and mixed material into dense and properly segregated fractions that are end-user ready. As per industry standards, fluids and other nonrecyclables are removed prior to processing to ensure the material is being handled in the most environmentally friendly manner possible. Recently, AIM installed an electric crane to feed its shredder—another move to reduce environmental impact wherever possible. “We are one of the only true one stop shops,” said Kummer. “Whether it’s a member of the public looking to recycle their old appliance, a small business who wants to capitalize on the value of their metal by having one of our bins installed versus throwing it into their waste bin, or a large manufacturing plant who wants a turn-key solution, we are proud to say we can handle it all.” AIM Recycling offers a diversified business model through various branches. Although its Hamilton operation is a large-scale volumecentric business, its many retail facilities cater to the public, offering customers a clean, professional, environmentally friendly alternative to its competitors. The strongest suit of AIM Recycling, however, is its expertise. “Our team has an incredible amount of experience in metal recycling. Many of our employees, myself included, come from families who have been in the scrap business for multiple generations. Combining that tribal knowledge with cutting edge technology, strong business fundamentals and the drive to win is what allows us to keep growing for the better.”

“WE ARE ONE OF THE ONLY TRUE ONE-STOP SHOPS.” — ANDREW KUMMER, TRADING MANAGER, FERROUS METALS, AIM RECYCLING

Looking ahead to 2022, Kummer said AIM Recycling is ready to continue its path of growth and increased efficiency. “We’re looking forward to building on the success we enjoyed in 2021,” said Kummer. “On a larger scale, we’re keenly focused on continuing our pattern of growth while streamlining our existing operations.”

2021 marked the first full year that AIM Hamilton operated its hefty 8,000 horsepower shredder—a state-of-the-art machine capable of processing 350 tonnes of mixed metal per hour.

1-800-361-0783 aim-recycling.com

CANADIANRECYCLER.CA

SERVICING OVER 100 AUTO RECYCLERS IN ONTARIO! Buying and supplying core engines, transmisions, and torque converters for OVER 35 YEARS. Disassembling OVER 900 transmisions and 450 engines per day.

For pricing please email marc@buffaloengine.com

1824 Filmore Avenue Buffalo, NY 14214

716.893.2661 BuffaloEngine.com

BUFFALO ENGINE COMPONENTS

PROFILE | FOCUS ON OPERATIONS

BUFFALO ENGINE COMPONENTS Two decades of tremendous growth

WHAT WAS ONCE A BYPRODUCT OF THE BUSINESS HAD BECOME ONE OF THE COMPANY’S LARGEST REVENUE STREAMS.

Joe Pellitieri, Marc Parisi, Jason Pellitieri, Andy Pellitieri, and Rich Watkins.

uffalo Engine Components Incorporated is a family-owned and operated core auto parts business in Buffalo, New York. Since 1980, the company has provided roll off container services to area auto recyclers. This service picks up engine, transmission, and torque converter core returns and drivelines removed from vehicles. Parts not fit for the rebuilding industry are dismantled, and in the case of cast aluminum are melted and sold back into the automotive industry. Steel and other recyclables are sold to their respective users. Containers are picked up free of charge, and loads are checked in and paid in U.S. funds generally within seven days of pick up. BEC currently owns and operates in 330,000 square feet and has grown to a workforce of more than 150 employees. Our fleet of roll off trucks and containers give our suppliers a resource to help keep their facilities in order while always receiving the most value for their material. Core price lists are available to the auto wrecker to determine what value they can expect to receive from a vehicle. Any scrap material that doesn’t make the core list is always paid top scrap price. Marc and Joe are always available to get pricing over the phone for cores and scrap and are available to price material for inventory cleanouts down to a price for a single unit. Today BEC processes 1,000 tons of automotive parts per week, including dismantling 450 engines and 900 transmissions per day. Engines and transmissions that have value to the rebuilding industry are cleaned of their accessories and are sorted and palletized for sale to our customers. The units that do not have value as complete units often have value in their component parts. BEC sells a large quantity of cylinder heads, cranks, cams and other engine components to its rebuilders. BEC is also one of the largest suppliers in North America of reclaimed transmission internal hard parts and torque converters. BEC carries a full retail line of remanufactured torque converters, new electronics, frictions, steels, gasket sets and guaranteed good used transmission hard parts for transmission rebuilding shops, as well as the home mechanic.

The engine and transmission dismantling process left BEC with larger and larger quantities of scrap materials that needed to be recycled. What was once a byproduct of the business had become one of the company’s largest revenue streams. In early 2016, BEC added two aluminum recycling furnaces to take the cast aluminum from the disassembly operations and turn it into 2,000-pound aluminum sows to sell back to the automotive industries die casters. The company now produces over 500 tons a month of a near 380 quality aluminum sow that ends up being cast back into engines and transmissions for many of the world’s auto manufacturers. BEC’s partnerships with some of North America’s largest die casters and automotive remanufacturers assure that its vendors will continue to receive the most competitive prices for their reusable cores as well as their scrap. BEC continues to grow and diversify its offerings and has a number of projects in their infancy stages to continue to bring our suppliers and customers the products and services they have come to expect.

1824 Filmore Avenue Buffalo, NY 14214 716-893-2661 buffaloengine.com CANADIANRECYCLER.CA

PROFILE | FOCUS ON OPERATIONS

CARDINAL COURIERS Solutions in a flash

ince 1978, Cardinal Couriers has earned a reputation for waking up with the farmers. Committed to making rural deliveries before 8 a.m., Cardinal doesn’t make the Ontario agricultural community waste time awaiting packages. When it is sent with Cardinal, it will be there before breakfast! With this kind of reputation propelling it, it’s no wonder that Cardinal has since branched out into other industries. While the agrarian community still makes up the core of its clientele, Cardinal has partnered with vaunted international firms in industries such as automotive OEM, automotive aftermarket, industrial, HVAC, high tech, medical, construction, utility, marine and many more. Any industry you can name is one that Cardinal is doing business with.

SHIFT YOUR BUSINESS STRATEGY AND TAKE ADVANTAGE OF CARDINAL’S DEDICATED LOGISTICS. COMPLETE CUSTOM SOLUTIONS THAT DELIVER RESULTS.

Cardinal has always managed to keep ahead of industry trends. Cardinal’s new online system is a fully equipped web service designed with making the user experience the top priority. Every step of the shipping process is automated through this system. From point of shipping, tracking and tracing to arrival at the destination, two-way wireless scanners keep track of it all. This allows clients to keep abreast of their parcels while

CANADIAN AUTO RECYCLERS 2022

drivers can view and access data while updating dispatchers of their current locations and status. Cardinal’s waybill imaging system allows users to scan and upload the actual delivery documentation, making it easy to access with just the waybill number. Prospective high volume shippers should also look into the CARS 2000 shipping system. The Courier Administration Reporting System is an in-house solution that Cardinal has developed specifically for high volume clients. The company is so confident in its efficiency, that they provide, install and maintain a computer within their clients shipping departments. Cardinal’s fleet is a veritable Swiss Army knife, with tractor trailers, cube vans, three and five ton tailgated trucks, all equipped to switch from standard courier freight to skids. Cardinal maintains the security of its client’s shipping needs by maintaining an average of two years for line haul and heavy equipment trucks, while outfitting their vehicles with air ride suspension, logistics racks and logistics tracking. They have a unit and accompanying gear for any shipping problem. With Cardinal when you rise with the sun, you also rise to the goods you need, safely arrived and ready for use.

6600 Goreway Dr., Unit D Mississauga, ON L4V 1S6 (800) 387-3199 cardinalcouriers.com

PROFILE | FOCUS ON OPERATIONS

CARCONE’S AUTO RECYCLING Hills and valleys

n entire year has passed, and Michael Carcone is still waiting for his holiday. Carcone’s Auto Recycling, like many of its industry peers, has been in a near-constant state of re-adjustment since the onset of the COVID-19 pandemic in 2020. “We’re changing our processes daily just to try to keep up with the ever-changing environment we’re faced with every day—every day is something new,” said Carcone, co-owner of the Aurora, Ontario, business. “One day, you might have one person missing. Another day, you might have four people missing. It’s a challenge and the goalposts keep moving on us.” While a severe parts shortage grips the auto industry at-large, Carcone has been working diligently to ensure that customer service does not slip an inch, even going above and beyond to source more specific and difficult-to-obtain parts components. “We’re trying to let our customers know that there’s a lot of product on backorder that we don’t necessarily get calls for, normally because they’re smaller, dealer-purchased items,” he said. “Now, with the shortages from the OEMs and the aftermarket, we have that opportunity to try and help them source some of those products.” Carcone’s new strategy bears dual benefits: by delving deeper into his existing inventory, he is stretching the dollars he already spent on his inventory, while also offering considerably more parts options to the customer. “We’re storing cars longer and we’re inventorying deeper,” said Carcone. “In other words, instead of inventorying 45 parts per car, we’ll inventory 105 parts per car, just to try and get as much as we can online to give people access to it.”

Michael Carcone, co-owner of Carcone’s Auto Recycling.

Carcone has been around the block in this industry a few times, and says he’s confident that what we’re going through now is a mere hurdle along the way for the business. “We know we’ll get through it. It’s just a matter of when and what will the landscape look like. We must persevere and keep moving forward. We’ll get through this. We always seem to.”

CANADIANRECYCLER.CA

PROFILE | FOCUS ON OPERATIONS

DOM’S AUTO PARTS Business sure is booming

The Durham Region Tactical Unit pays a visit to Dom’s Auto Parts.

o matter the time of year, things are always buzzing at Dom’s Auto Parts. The company diversified its part offerings immediately before COVID hit, adding motorcycle and motorhome parts to its U-Pull yard. Despite the all-too-familiar supply chain challenges of 2021, Dom’s has seen a boom in business, especially in requests for parts they hadn’t carried previously. “More and more customers are coming to us looking for parts—but a large chunk of those customers never used to look to us for these kind of parts,” said Dom Vetere, owner of Dom’s Auto Parts.

CANADIAN AUTO RECYCLERS 2022

Going forward, Vetere has high hopes that keeping these newly sought-after parts on hand will help to expand his loyal customer base. “If we meet their request with that particularly hard-to-get part, they’re that much more likely to become a repeat customer,” said Vetere. “The industry needs to realize we have many more parts available than they ever knew— they’re just realizing it now because of supply chain issues.” Business hasn’t been the only thing booming at Dom’s this year. “We started working with the Durham Regional Police this year,” said Vetere. “They’ll request

specific vehicles from us and we’ll supply them for bomb exercises and other training.” The whole journey is documented on the business’s TikTok, @parts_4_less_u_pull. All in all, Vetere says he anticipates 2022 to bring more great things to the business—but he also notes that salvage costs are unlikely to dip back down to pre-pandemic levels. “I don’t see it dropping down anytime soon,” he told Canadian Auto Recyclers. “It’s challenging to acquire salvage nowadays,” said Vetere. “You need to be both inventive and careful with what you spend. Luckily for our team, we’re pros at both.”

PROFILE | FOCUS ON OPERATIONS

COMMERCIAL FORMS RECYCLER SUPPLY Providing top-notch, reliable and ready products

“THAT’S AN INTEGRAL PART OF OUR CULTURE, THAT WE SHIP SAME-DAY.” — BRIAN COLLINS, PRESIDENT AND CEO, COMMERCIAL FORMS

Commercial Forms President and CEO, Brian Collins.

nder the leadership of President and CEO Brian Collins, Commercial Forms Recycler Supply has been in operation since 1988, filling the needs for a single supply source in consumable goods for the automotive recycling industry. Working closely with AutoInfo and Hollander from its inception, Commercial Forms entered the industry as a specialized forms and tags company. It worked at building relationships with the software vendors that helped computerize the industry and, from there, Commercial Forms has evolved into a centralized source for industry-specific consumable supplies. The company continues to evolve and meet the ever-evolving needs of auto recyclers, all while staying true to its business model of, “supplies made simple.” In the beginning the business was made up of mostly forms, tags and computer related supplies. Working with their clients to solve their needs, the company began to add more products to its offering. Today, Commercial Forms Recycler Supply serves the automotive recycling industry and other automotive-related industries with not only forms and tags, but consumable supply items such as caplugs, paint markers, heat tabs, saw blades, shipping, safety supplies and more. Despite the hardships spurred by the unprecedented events of the 2020s, Commercial Forms has powered through to continue to provide its clientele with the same products and services it has always offered with its goal of same-day processing and shipment. In comparison to 2020, Collins said 2021 was a year of “focus” for the company; maintaining its promises to business partners, growing its operations and adding to its workforce. “That’s an integral part of our culture, that we ship same-day,” said Collins. “Has that been a challenge? Of course, but we have extremely reliable manufacturers.” Collins also said, facing the supply chain struggles of today, Commercial Forms has a roster of dependable manufacturers—sometimes more than one per product to ensure there’s enough supply to meet auto recycler needs. “We have three domestic manufacturers for a particular zip-tie,” Collins told Canadian Auto Recyclers. “Well, one was completely sold out, and the other two only had a limited supply. Having that redundancy in suppliers has really helped us stay on track amid supply shortages.

“The areas where we didn’t already have redundancy in suppliers, we’ve gathered sources to meet those needs.” As the company faces 2022, Collins said it’s ready to grow. “We just hired two new people,” he said. “One of those is in a brandnew position in our warehouse shipping area, too. “We’re raring to go for a great year,” he said.

3791 Old US 23, Suite 100 Brighton, MI 48114 800-233-0771 commercialforms.com

CANADIANRECYCLER.CA

PROFILE | FOCUS ON OPERATIONS

EAGLE TOWING EQUIPMENT Facing it all, together

Eagle Towing Equipment’s headquarters in Cambridge, Ontario.

reat businesses are forged in the fires of trying times. The auto industry that Eagle Towing entered when its doors opened in 1979 is not the same one we work in today. But the drive to succeed despite all the challenges remains a constant for Jack and the entire Poladian family of Cambridge, Ontario. “2021 has been a bit of a ride; a bit of a rollercoaster,” said Jack Poladian, manager of Eagle Towing, over the phone with Canadian Auto Recyclers. “The two owners, Simon and Victor, have been through their fair share of global and economic change, but this is my first ‘big one.’” Luckily, rollercoasters are a lot more fun with family, and Jack has had his most trusted support system was right there with him, buckled in for the ride. With the effects of global parts shortages finally settling in for Eagle Towing over the last few months, Jack says that this period of frequent delays has led to more collaboration between his business and its partners. “Between us and the manufacturers, we’ve put our heads together and we’re trying to figure it out together. If I have a couple of extra parts, I’ll give them to the factory. We’ve had to revamp our system so we’re making sure we’re ordering things well ahead of time to give manufacturers a heads-up for them to be able to comply and get us what we need,” said Jack. “We’ve got to consider that the people supplying us with parts are also in a sticky situation. I don’t want to give them a hard time because I know they are doing the best they can do.” With his relationships based around reciprocity and good faith, Jack is free to spend more time prioritizing the aspect of his business that he enjoys the most. “We’re a family company and we’re just trying to take care of all of our customers like they are our family,” said Jack.

From the archives: Simon Poladian, co-owner of Eagle Towing Equipment.

CANADIAN AUTO RECYCLERS 2022 Sans titre-1 1

21-01-26 10:38

ARE YOU INSURANCE READY?

PROFILE | FOCUS ON OPERATIONS

Position yourself for insurability

unning a recycling operation comes with specific risks and considerations. Most insurers pre-inspect recycling yards before providing a quote or coverage as a loss control initiative, focusing on property and operational details. When planning for insurance needs, knowing what industry carriers assess can maximize coverage opportunities. Gas drainage methods Is your company using a pneumatic system? Are employees trained to use the equipment? Hot works procedures Relating to torching and welding—do you follow ministry guidelines or a formal hot work policy? Protocols for new employees Are new employees trained on all company procedures? Is there a handbook and drug policy?

Buildings Are all buildings adequately maintained and safe for employees and the public? Is the property fenced and gated? Batteries Are you dealing with EV batteries in your business? If so, How are they stored? Fleet Management Is there a fleet manager appointed? How often are driver meetings conducted to discuss Commercial Vehicle Operators Report infractions/convictions/accidents?

Environmental factors should be considered. Demonstrate your process for handling combustibles and advise the carrier about oil water separators and holding containment areas. The overall organization of the yard is a significant portion of the pre-inspection. For instance, designated material areas and space for emergency services access indicates safe management practices. Before any inspection, please speak with your Broker to ensure you are prepared and have proper protocols in place. Feel free to reach out to Cowan to help address your risk management needs.

Health and Safety All employees should sign off when their training is complete. Following an increase in slip and fall claims, insurers will examine self-service areas of the yards. Carriers will want to ensure that each person entering the yard signs a waiver. Customers should wear proper footwear and avoid going under vehicles.

Ryan Burns is a Commercial Account Executive at Cowan Insurance Group. For more information on insuring recycling operations or to reach Ryan directly, email ryan.burns@cowangroup.ca.

We Know Your Business and How to Protect It With over 20 years’ experience in the auto recycling industry, Cowan Insurance Group gives you:  Expert insurance advice  Customized coverage options  Practical risk management suggestions

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CANADIANRECYCLER.CA

EZ-Suite Transforming Automotive Recycling Backed by a team of experienced professionals, our strategic services meet the needs of all types and sizes of automotive recycling facilities and deliver management solutions and operational efficiencies. Please get in touch with us today to learn how EZ-Suite can help your future success.

Plan And Track Your Delivery Trucks EZ-Route is extremely valuable to the recyclers who are time conscious and customer focused. Planning and tracking your parts to their end customers in an efficient manner is critical to customer satisfaction and to your bottom line. The software is designed to establish and manage efficient processes within your business. EZ-Route integrates with your yard management system providing seamless transition between order generation and delivery.

Features and Benefits: • Improves customer service • Reduces truck maintenance costs • Reduces fuel cost • Helps manage labor • Tracks parts to their final destination using GPS • Enables dispatcher to make real time service based decisions • Provides an electronic manifest • Creates management reports

True, Transparent Quality Control EZ-QC provides next level customer service that recyclers have never been able to provide in the past. QC provides a customized process that helps ensure quality, as described parts are delivered to your customers reducing costly returns and increasing customer satisfaction. No longer do you have to sacrifice valuable time by working with cumbersome technology to reach your goals. EZ-QC provides real-time communication with your internal and external customer. Valuable data and pictures of your parts are displayed as they are processed so decisions can be made quickly and efficiently. When used in conjunction with EZ-Route, EZ-Runner, and EZ-Partner expected dates and on-time deliveries are calculated and stored – no more surprises for you or your customer. Brokered parts you order afford you the same information as the customers if the supplying yard is a QC subscriber.

For more information visit EZ-Suite.com

EZ SUITE

PROFILE | FOCUS ON OPERATIONS

Take the easy route

acked by a team of experienced professionals, EZ Suite’s strategic services meet the needs of all types and sizes of automotive recycling facilities and deliver management solutions and operational efficiencies. EZ-QC True, transparent quality control EZ-QC is capable of providing next-level customer service that recyclers have never been able to provide in the past. QC provides a customized process that helps ensure quality, as described parts are delivered to your customers reducing costly returns and increasing customer satisfaction. No longer do you have to sacrifice valuable time by working with cumbersome technology to reach your goals. EZ-QC provides real-time communication with your internal and external customer.

EZ SUITE’S STRATEGIC SERVICES MEET THE NEEDS OF ALL TYPES AND SIZES OF AUTOMOTIVE RECYCLING FACILITIES AND DELIVER MANAGEMENT SOLUTIONS AND OPERATIONAL EFFICIENCIES.

Valuable data and pictures of your parts are displayed as they are processed so decisions can be made quickly and efficiently. When used in conjunction with EZ-Route, EZ-Runner, and EZ-Partner expected dates and on-time deliveries are calculated and stored—no more surprises for you or your customer. Brokered parts you order afford you the same information as the customers if the supplying yard is a QC subscriber.

•C ommunicate and track the quality of a part • Live part quality notifications • Customizable workflows to fit your internal business processes • Part puller mobile app with photo and note capabilities. • Smooth communication with EZ-Runner and EZ-Route • Real time tracking of brokered orders from the time the order is placed • Custom views for each user (sales, dispatch, shipping, management etc.) • Automatic assignment to parts pullers • Commission tracking by part type with live adjustments. • Customer portal to track all orders in one app from multiple QC yards. EZ-Route Plan and track your delivery trucks EZ-Route is valuable to the recyclers who are time conscious and customer focused. Planning and tracking your parts to their end customers in an efficient manner is critical to customer satisfaction and to your bottom line. The software is designed to establish and manage efficient processes within your business. EZ-Route integrates with your yard management system providing seamless transition between order generation and delivery. • • • • • • • •

Improves customer service Reduces truck maintenance costs Reduces fuel cost Helps manage labor Tracks parts to their final destination using GPS Enables dispatcher to make real time service-based decisions Provides an electronic manifest Creates management reports

1220 North Main St. Mansfield Ohio 44906 419-747-0100 EZ-Suite.com

CANADIANRECYCLER.CA

PROFILE | FOCUS ON OPERATIONS

SOLERA | HOLLANDER Synonymous with auto recycling

“THESE DAYS, EVERY COMPANY DESCRIBES ITSELF AS THE INDUSTRY LEADER. AT HOLLANDER INTERNATIONAL, IT ISN’T AN OVERSTATEMENT.” — SOLERA | HOLLANDER

ith a history spanning more than 85 years, Hollander is a name that has become synonymous with automotive recycling.They have offices around the world, from the U.S. to Australia, and are connecting buyers and sellers from everywhere in between. Masters of efficiency and experts in the automotive business, Brandon Mullins, vice president of product management and his team at Hollander help keep more than 3,000 recycling yards up-and-running smoothly across the globe. Whether it be the eLink, Powerlink or EDEN, Hollander has a solution to fit any business and draws from a legacy of innovation and forwardthinking design to give itself the leading-edge. A section on the company’s website sums up some of their philosophy with the simple mantra, “Others talk. We lead.” “These days, every company describes itself as the industry leader. At Hollander International, it isn’t an overstatement,” says the company. An example of Hollander’s reputation in the automotive recycling industry is the relationship the company has with eBay, which gives eLink users access to an exclusive rate card that can save facilities a significant amount on expenses. It is also worth noting that Hollander’s eBay page is still routinely receiving five-star reviews from happy customers. As well, Hollander’s Powerlink application makes running a recycling yard seamless and when integrated with Interchange, Hollander’s part identification product, it “enables you to match customer requests to parts in stock—and get those parts to customers quickly and profitably.” Powerlink can be used alongside Production Manager 3.0, a cloudbased platform that allows managers to process inventory items for sales and delivery.

Powerlink and Production Manager 3.0 redefine what Hollander can do for your business. This is just the start of the critical solutions Hollander has been developing over the last several years to ensure our industry and our customers are ready for what comes next. Weaving together the entire suite of Hollander products, the company’s EDEN database helps connect parts with buyers, boasting a larger inventory than the competition and enabling businesses to maximize sales opportunities “by instantly searching and brokering the exact parts your customers are looking for.” Finally, hollanderparts.com allows customers the opportunity to browse through thousands of part listings, sorted by year, make, model, etc. and simply add them to a cart in a highly-familiar and simple e-commerce experience. The website has a seller directory as well, to further connect buyers and sellers to each other directly.

800-825-0644 hollandersolutions.com 84

CANADIAN AUTO RECYCLERS 2022

ISLAND AUTO SUPPLY

PROFILE | FOCUS ON OPERATIONS

Prince Edward Island paradise

or most people, when they think of an island paradise, images of palm trees and white sand float through their mind; unless you’re Dalbert Livingstone. In a year where many small businesses in the auto recycling industry struggled to face the challenges of the COVID-19 pandemic, for Livingstone, owner, and his team at Island Auto in Charlottetown, Prince Edward Island, the province became an oasis for the business. “We were actually up in 2020 over 2019,” Livingstone admitted in an interview with Canadian Auto Recyclers. “We were fortunate enough that we were considered essential, so we never closed the whole time, even in March when things weren’t good. We were able to do roadside service and online sales for the early portion [of the lockdown], but P.E.I. wasn’t hit very hard, so our restrictions were lifted fairly early and we’ve been business as usual.” Island Auto’s growth is not simply a number on a page either, as the business also managed to expand the shop’s services over the past year. “We implemented a service centre within our business. To see that take off and grow that portion of the business. I guess it’s

Island Auto owners, Dalbert and Tabitha Livingstone.

the accomplishment of growing a side business within our own business,” said Livingstone. As well, Island Auto found itself ahead of the curve when it came to e-commerce as Livingstone and the team were able to hit the ground running when lockdowns came around in the Spring. “We became proficient enough with e-commerce to open an eBay store. For instance, in the times of COVID now where the online sales portion of our business has been growing, we were already prepared and capable of competing in that market,” said Livingstone. The Livingstone’s have a legacy of innovation

in the auto recycling industry as Dalbert recalls his grandfather’s contributions, the man who opened the business back in 1966. “My grandfather was one of the first [shop owners] in the Maritimes to put in a computer system for cataloguing inventor y,” said Livingstone. It’s no surprise that Island Auto manages to find success in so many areas of the business when you consider that Livingstone has filled just about every role there is to fill at a recycler. “I started here right out of university. I’ve worked all the odd jobs around the shop: the sales counter, dismantling, loader, tow trucks, that sort of thing. My grandfather, I guess was recruiting me to be an owner, so I guess that’s what brought me here.” In 2013, Livingstone and his wife bought Island Auto and have been running it ever since. Despite Island’s impressive successes over the last year, Livingstone and the team are going to keep it simple for 2021 as much of the future for businesses remains uncertain. “[We hope] to weather the storm and are able to move parts—but also to grow the service side of the business as well as grow the online sales portion.”

CANADIANRECYCLER.CA

PROFILE | FOCUS ON OPERATIONS

MARITIME AUTO PARTS 90 years of greatness

rue to his track record, Andrew MacDonald has been a busy man. The president of Maritime Auto Parts, co-owner of Fix Auto Truro and all-around businessman had a lot on the go in 2021—and 2022 will be no exception. “This year marks Maritime Auto Parts’ 90th anniversary,” he told Canadian Auto Recyclers. “And we love being able to have a reason to celebrate.” Andrew first took over the business from his parents, Ed and Lana MacDonald, in 2012. He recalls, as a child, his parents taking over the business following his father’s discovery of automotive recycling via his friends at Arnprior-Ottawa Auto Parts. They took over in 1988 and computerized the entire business “almost immediately,” said Andrew. Prior to MacDonald family ownership, Maritime Auto Parts had been owned by Basil Mackay and Harry Marsh, from 1974 to 1988 and before that, was owned by the Fillmore family—Ronnie Fillmore and his father Ray Fillmore, who established the business in 1932. Maritime put on quite the show for its 80th anniversary in 2012, hosting an open house and charity BBQ—which featured Ed MacDonald, the previous co-owner of Maritime and Andrew’s father, in a dunk tank as the entertainment.

While things are a little more touch-and-go regarding grand-scale celebrations, Andrew is hopeful they’ll be able to host a grand 90thanniversary celebration come summertime. He attributes much of Maritime’s recent success to his staff. “My wife and I had a baby last February, which required me to lean on my management team a little more,” he said. “It was a good lesson, honestly. I buy the cars, feed the machine and all that, and the managers take care of the rest.” And in regard to the business’s 100-year anniversary just a decade away, Andrew says he’s feeling calm, cool and collected. “No pressure, right?” he laughed.

We’ve got your part, CALL US TODAY!

1-800-565-7278

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www.maritimeauto.com Glenholme, Glenholme, NSNS Glenholme, NS

CANADIAN AUTO RECYCLERS 2022

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MILLER’S AUTO RECYCLING Adjusting and advancing

iller’s Auto Recycling of Fort Erie, Ontario, saw some of the worst 2021 had to offer, when it came to COVID—yet the business stood to gain some major ground in foreign markets as well. “Things are scarce; it is definitely harder,” said sales manager Sean McCooey. “With all of the new dealerships and aftermarket suppliers having issues with parts being backordered—all those shipping containers stuck out at sea we keep hearing about—it has opened up quite a bit more demand for more parts and smaller stuff that we originally weren’t dealing with; odds-and-ends that people can’t get now. “It’s just made the prices of some things skyrocket because it’s the only option they have.” McCooey said that this increase in demand has given Miller’s the breathing room to be able to expand parts sourcing operations across the border. “One of the major things we’ve done is join with the Midwest Runner Network in the U.S. which has expanded our ability to acquire parts,” said McCooey. “We’ve gone from dealing with 30 or so direct exchange yards that we were bringing parts into to just about 115 now. It’s opened up a lot of new opportunities for us.” With this influx of inventory coming in from the U.S., McCooey and the operation is taking steps to ensure the customer-facing aspect of the business remains streamlined and accessible.

Sales Manager Sean McCooey said that this increase in demand has given Miller’s the breathing room to be able to expand parts sourcing operations across the border.

“We’re continuing to roll out features that are offered to us using the EZ-Suite production and routing system. It allows us to route our trucks to get them to shops earlier,” said McCooey. “It allows us to do some nice things as well, where as soon as we send an order out in the morning on the truck, the customer gets an email that says that their parts are coming, provides an order number and this is approximately when our driver will be there with those parts.”

1-800-263-8104

QUALITY USED AUTO PARTS COMPLETE VEHICLE RECYCLING Serving the Industry Since 1952

1557 Bowen Road at QEW, Fort Erie, ON

www.millersauto.com

905-871-4354 CANADIANRECYCLER.CA

OUR AIM IS TO MAKE SURE THAT OUR CUSTOMERS GET TOP-NOTCH METAL RECYCLING SERVICES. WE DELIVER ACROSS ONTARIO! Waterford: 519-443-7999 Hagersville:905-768-7000

QUALITY USED AUTO PARTS! INSTANT CASH FOR SCRAP METAL & CARS

1071 Concession 11 Waterford, ON

Visit Us 250 Haldimand Rd 20 Hagersville, ON www.jlmrecycing.ca

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JLM METAL RECYCLING AND AUTO PARTS It’s only up from here

JLM Metal Recycling’s two locations: Waterford, Ontario (bottom) and Hagersville, Ontario (top).

From left to right: Tyler Maillet, with he and Jamie’s son Caleb atop his shoulders; Kathy and Dave MacDonald, owners of Bodyline Auto Recycler; and Jamie Maillet, with her and Tyler’s son Mason.

amie Maillet was raised on auto recycling—her parents, Dave and Kathy McDonald have owned Hamilton, Ontario’s Bodyline Auto Recycler for more than 30 years. Jamie is the vice president and CEO of JLM Metal Recycling and Auto Parts, which touts two yards in Ontario: one in Waterford and another in nearby Hagersville. Jamie’s husband, Tyler Maillet, serves as the chief operating officer of the business. JLM Metal Recycling and Auto Parts first opened its Waterford, Ontario, site in August 2010. Jamie said it was quite a mission to get the first yard up and running; it had essentially been left a wasteland by the previous owners. “Nothing on the yard worked,” she said. “There was not one machine, not one piece of equipment that was usable. The electrical was no good and the internet didn’t work. I think the only thing we kept was a phone.” Of course, Jamie and the team were more than capable of cleaning things up, and the business welcomed its first customers on August 30, 2010. “We took a really mistreated yard and built it up so that it could be functioning for us,” said Jamie. “I’m so proud of that achievement— that we were able to just tackle it one step at a time and make it what it is today.” In 2015, JLM added another yard to its arsenal with a second site in Hagersville, Ontario, just a 15-minute drive from the Waterford

READ MORE ON JAMIE’S SUCCESS: FOCUS OF THE INDUSTRY PAGE 48

location. Both locations recycle both ferrous and non-ferrous metals in addition to a comprehensive auto parts stock. Like many in the used auto parts realms of work, Jamie said 2021 was a great year for JLM. In 2022, the business is focused on expanding and completing an impressive to-do list of projects. “We’re building a warehouse for our non-ferrous metals and offices and another addition complete with three more hoists and for a nice indoor dismantling area,” she told Canadian Auto Recyclers.

Hagersville: 905-768-7000 Waterford: 519-443-7999 jlmrecycling.ca CANADIANRECYCLER.CA

Leading the way on vehicle airbag and seat belt pretensioner recycling ‘RECYCLING WITH A DIFFERENCE’ 320,000 Number of Airbags & Seatbelts Destroyed & Recycled

30%

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✓ P roviding sustainable and economical recycling solutions to

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Our Services Full recycling program for all airbag and seatbelt components Complete destruction of all airbags and seatbelts received 30% reduction in waste management and storage costs

✓ Lacero Solutions is now also open for business in the U.S. ✓ Lacero Solutions is now offering custom airbag buyback program solutions for OEMs and auto recyclers.

Bar-code tracking & destruction certificates for individual units issued

In Partnership With

roven track record and experienced individuals P providing custom solutions to our customers

LACERO SOLUTIONS

PROFILE | FOCUS ON OPERATIONS

‘Eyes on the prize’ is the motto for Lacero

hile many of their counterparts in the industry are spending their time looking at their feet in the face of supply chain challenges, Lacero Solutions has its gaze fixed squarely on the future following a slow start to the year. “Like with every other company out there, 2021 did not start out well. It was a challenging year and the pandemic is still lingering,” said Karan Raina, Lacero’s commercial development manager. He says he is grateful to the company’s loyal clients who helped keep the wheels turning by keeping Lacero’s facility adequately stocked.

“WE HAVE A VERY ESTABLISHED PRESENCE IN CANADA, SO THE NEXT LOGICAL STEP IS TO ASSESS THE U.S. MARKET AND SEE HOW FEASIBLE IT IS TO TAKE A JUMP INTO THAT PART OF THE WORLD. THAT IS NUMBER ONE ON THE LIST OF PRIORITIES.” As the year improved and the recall campaigns began achieving higher completion rates, we saw a higher throughput of airbags and seat belt tensioners coming in,” said Raina. “Additionally, we were able to diversify into new sets of clients; and they started to send airbags towards the second half of the year and we were able to actually finish the year on a very strong note. Raina says the company has big plans for next year, namely, a trip down south to evaluate foreign markets and diversify its automotive waste handling portfolio. “We are planning a foray into the U.S. market, so that’s one of the big things on our to-do list. “We have a very established presence in Canada, so the next logical step is to assess the U.S. market and see how feasible it is to take a jump into that part of the world. That is number one on the list of priorities.” With these plans for growth in the work, Raina says it is more important than ever to keep Lacero’s core values in sight, as the company ventures into new territory. “We always want to improve our operations and be more efficient and more sustainable,” said Raina.

Lacero Solutions is an industry leader in safely deactivating any defective/ recalled airbags including Takata inflators, and seatbelt tensioners.

2351 Royal Windsor Dr. Mississauga, ON L5J 4S7, Canada (905) 824-5836 lacerosolutions.com

CANADIANRECYCLER.CA

PGM’s sprawling headquarters in San Marcos, Texas, houses one of their wet labs.

METAL MADE FOR MORE

Taking precious metals to their highest and best purpose

GM of Texas is a leader in the efficient reclamation of metals that are essential to the American way of life. Founded in 2010 in Dripping Springs, the company’s roots in strategic metals recycling stretch back to 1999, when CEO Allen Hickman started his first catalytic converter recycling organization. Since then, decades of experience and technical expertise have combined to make the company an industry leader. In 2020 the company moved its headquarters to a 100,000 square foot warehouse and office space in San Marcos, Texas. Through a combination of organic growth and acquisition (we purchased Legend Smelting and Recycling and Maryland Core Inc. in 2021) PGM of Texas has expanded to include twenty-three locations across the United States. The company’s facilities house four ceramic auto catalyst sampling lines, foil and O2 sensor sampling lines, more than fifty hydraulic shears and two wet chemical laboratories. As North America’s largest catalytic converter processor, PGM of Texas is committed to ethically sourcing its raw materials then extracting highly valuable platinum, palladium, and rhodium at its four state-of-

CANADIAN AUTO RECYCLERS 2022

the-art processing facilities. PGM of Texas uses high-tech processes that enable it to recover virtually 100 percent of these valuable metals from the waste stream—but the company does not stop there. When it comes to converters, it is a zero-waste operation, recycling everything from shields to sensors. PGM of Texas believes that it succeeds when its suppliers succeed, so it treats all its suppliers as partners. For example, PGM of Texas partners benefit from using the company’s industry-leading app which is constantly updated with the latest converter content data painstakingly gathered by the chemists and technicians at its headquarters in San Marcos, Texas. Made freely available to all PGM of Texas partners in the field, this powerful tool enables the ability to make informed purchasing decisions by providing real time pricing information based on current metal market values and PGM of Texas’s own constantly updated testing data. The leadership team at PGM of Texas is comprised of industry veterans and experts with hundreds of years of collective experience and an unyielding commitment to our core values. As part of the company’s

PROFILE | FOCUS ON OPERATIONS

“WE ARE COMMITTED TO ETHICALLY SOURCING OUR RAW MATERIALS THEN EXTRACTING THEIR HIGHLY VALUABLE PLATINUM, PALLADIUM, AND RHODIUM AT OUR FOUR STATE-OF-THE-ART PROCESSING FACILITIES.”

Industrial steel ball bearings used in ball mills and tumblers.

shared commitment to constantly improving our industry, it is affiliated with the following organizations: the Institute of Scrap Recycling Industries (ISRI), the International Precious Metals Institute (IPMI), the Automotive Recyclers Association (ARA), the Florida Auto Dismantlers & Recyclers Association (FADRA), and the Texas Automotive Recyclers Association (TARA). As our world moves towards a greener future, PGM of Texas is preparing to expand its focus, applying the same high-tech, zero-waste mindset to recycling hybrid and electric vehicle batteries, as well as other electronic scrap. The company is excited to bring its dedication to technical excellence and transparent supplier relationships to this growing field, and it will have more detailed information about its expanding operations later in 2022.

1-844-271-9198 pgmoftexas.com

CANADIANRECYCLER.CA

SGI SALVAGE

PROFILE | FOCUS ON OPERATIONS

Verne Sebesten, Director Provincial Salvage Operations to retire

Verne back then, in the mid-late 1990s.

fter 35 years of dedication to SGI’s Salvage Operations, Verne Sebesten will be retiring on July 1, 2022. Verne started with SGI on May 11, 1987. “To give a little perspective, 1987 was the 11th year in a row the ‘Riders missed the playoffs, it was a period pre-dating gender sensitivity in our job titles, and Verne still had flowing feathered locks. We’ve all come a long way!” said Ryan Smith, VP of SK Claims and Salvage Operations. Verne turned an opportunity as a part-time parts man into permanent employment as a parts person, and steadily promoted through the ranks over the next decades. Verne uprooted his wife Lorna, daughter Candace and son Cameron, an Adjuster with SGI CANADA, in 1992 for an opportunity in management as the Manager of SGI’s Yorkton Salvage branch. Then, in 1995, he was able to bring the crew back home when he became the Manager of SGI Salvage Sales in Regina. Fast forward to 2014 and Verne got an opportunity to take over as Director of the Regina Salvage branch, and then jumped again to Director of Provincial Salvage Operations in 2019. As anyone who works with Verne knows, he is fiercely proud and dedicated to the Salvage area and our people. “Early on I heard Verne say what has come to be my favourite of his quotes: ‘Find a way to say yes.’ And that approach has made its way into the service he and his teams deliver,” said Smith. “Salvage has long had a passion for the customer experience that I would say was ahead of its time. In fact, it’s one of the things I’m most proud of when I think about Salvage and I see as a piece of Verne’s legacy. Vehicles have changed an awful lot since Verne’s glory years in hopped up MOPARs, spreading rubber all over the city’s parking lots. And while the changes keep coming, I’m really confident that he’s leaving the department set up for success in the future.” But it’s also the right time for Verne. Over the last years he’s continued to set up his place at Grandview Beach on Last Mountain Lake for both retirement and the next generations. His kids are married—Cameron to Regan, and Candace to Chuck—and he’s been learning the fine art of grandfathering to young Emma, with another grandchild now on the way. He’s earned some time off with the family.

Verne Sebesten, Director of Provincial Salvage Operations, SGI, 2022.

AS ANYONE WHO WORKS WITH VERNE KNOWS, HE IS FIERCELY PROUD AND DEDICATED TO THE SALVAGE AREA AND OUR PEOPLE. Michele Morrison, Director of Salvage Admin & Finance, has worked with Verne since she moved to Salvage in 2016. “Verne has been very welcoming to me and has willingly shared his vast knowledge of SGI Salvage operations. I will miss being able to walk down the hall to Verne’s office to get the answers I need! SGI and the entire Salvage team congratulate Verne on his retirement and thank him for his service to and leadership of SGI Salvage over the past 35 years.

sgi.sk.ca/Salvage

CANADIANRECYCLER.CA

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STANDARD AUTO WRECKERS Charity and auto recycling go hand in hand at Standard

t’s never a dull moment at Standard Auto Wreckers. No matter which location you visit, you’ll always be met by a friendly face and a full inventory of parts to peruse. Standard Auto Wreckers touts three locations: one in Port Hope, Ontario, another in Ottawa and the company’s original site of operations in Scarborough, Ontario. In summer 2021 Standard owner David Gold was honoured by Port Hope, Ontario, Mayor Bob Sanderson for Standard’s work in the community. “In 2014 we began discussions [to open a Standard Auto Wreckers location in Port Hope], and it’s only been positive since then,” said Sanderson. “The municipality is growing its focus in environmental efforts and there’s no better example than what you folks have done here.” Standard is no stranger to philanthropy; in 2021 Gold was named President of No Poverty No Disease No War, a Canadian charity that brings awareness to ongoing challenges of hunger and poverty; access to medical and health support services as well as the effects and aftermath of persons impacted by war and disasters. Since 2020 the charity has hosted No Poverty No Disease No War day, which takes place annually on August 1 and calls for a collective cease-fire in an effort to make the dream of peace on earth a reality. Another Standard initiative is the company’s tree-planting project, which sees a tree planted for every customer that sells Standard their old vehicle. Through its CharityCar.ca program, Standard has donated hundreds of thousands of dollars to more than 150 local charities. Standard also partnered with 10,000 Trees, an all-volunteer nonprofit tree-planting group in 2020 after working alongside the organization for more than a decade.

David Gold accepts a plaque confirming him as President of No Poverty No Disease No War, 2021-2023.

Gold has no plans to tap the brakes on completing good deeds. Just as it has since 1979, Standard Auto Wreckers will continue to serve its clientele with top-notch service, hospitality and auto parts, all while spreading the pride of auto recycling through via the goodness of charity.

TORONTO, ON

416-286-8686 OTTAWA, ON

613-591-5600

PORT HOPE, ON

905-885-9576

Call Today! 1-800-668-5014 For Any of Our Locations We Sell Parts! We Buy For Cash!

Late Model Cars Over 1,000,000 Parts in Stock

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www.StandardAutoWreckers.com

CANADIAN AUTO RECYCLERS 2022

PROFILE | FOCUS ON OPERATIONS

THOROLD AUTOMOTIVE SOLUTIONS Fortieth anniversary marks a new name for Niagara-area business

he past two years have been a time of rapid change for everyone, and many in our auto recycling industry are taking a hard look in the mirror to figure out what value they really bring to their customers. Over the pandemic, Frank Serravalle realized he didn’t want to be just one thing to his customers—he wanted his business to support customers through every stage of their vehicle’s lifespan. “You can’t depend on just one revenue stream. You have to be able to do multiple things very well to survive,” said Frank, owner/operator of the newly renamed Thorold Automotive Solutions. The shop is celebrating its fortieth year in business in 2022 and Frank his twenty-second year as owner. “We want to be a solution provider for all of our clients; whether it’s purchasing a vehicle, to servicing it, to disposing of it properly and responsibly. We want to be a solution provider for the entire life of the vehicle.” This decision to reframe the Thorold brand came after a number of incremental steps that Frank took in years past to help flesh out his business’ services. “We’ve always been an auto parts supplier. We added a service centre four or five years ago, so we have a full mechanical auto service centre,” said Frank. “Last year we became an authorized GoodYear tire dealer, so we now sell new and used tires.” This makes up part of Frank’s plan for getting through the ongoing COVID-19 pandemic, which he says has thrown a wedge into his usually vehicle purchasing process.

Left to right: Frank, Lenny and Marcella Serravalle.

“It was very difficult to buy salvage [during the pandemic]—we typically buy salvage vehicles from insurance companies and auctions, so it was very difficult.” In the struggle of the last two years, Frank has become reacquainted with the most valuable lesson in business. “If I’ve learned anything from COVID, it’s that you always have to value your staff. We always have, but this was a big reminder. Keep your team happy, because when you’ve got good people, you’ve got to hang onto them.”

YOUR ONE STOP SHOP FOR AUTOMOTIVE SOLUTIONS “We help people by providing them with solutions to all their automotive needs.” • FULL SERVICE MECHANICAL REPAIRS

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DROP IN, GIVE US A CALL OR CHECK OUT OUR WEBSITE

thoroldauto.com

1108 Beaverdams Road, Thorold, ON | 905-227- 4118 | 1-800-263-4708 CANADIANRECYCLER.CA

TECHEMET

PROFILE | FOCUS ON OPERATIONS

Reaping riches through smelting and refinement

Techemet’s headquarters in Pasadena, Texas.

echemet is proudly one of the largest recyclers of platinumgroup metals in the world, processing millions of end-of-life catalytic converters each year. The company’s origins can be traced back to 1954, when it operated salt pans in South Africa as the Deelfontein Salt Company. In 1969, Techemet was formed for the dual purpose of operating the salt pans and metallurgical consulting. In the early 70s, Techemet designed and commissioned the world’s second-largest platinum smelter, and later formed its American operations in Tucson, Arizona, in 1976. After moving to Houston, Texas in 1988, Techemet commissioned its first catalyst smelter, which became operational in 1989. Fastforward to 2022 and the company now also touts operations in Mexico, the United Kingdom, Italy, Brazil and Canada. Across its global locations, Techemet operates five submerged-arc furnaces and a rotary kiln. With its 30 years of buying experience, the company says it can offer top-notch prices to customers looking to sell their catalytic converters by the piece. Not only that, Techemet also has more than 60,000 individual catalytic converters catalogued in its database, offering online and on-site converter recognition trainingand online buying tools designed to ease the confusion of buying. In addition to its selling and training efforts, Techemet also provides tolling; an alternative to selling converters which sees your material toll refined. This involves creating a refining agreement with Techemet, either for whole converters or the loose catalyst that has been removed from the converter shell. Through toll refining, your material is sampled and assayed to determine the amount of platinum, palladium and rhodium present. Once the assay is finalized between Techemet and the supplier, the metal can be sold by the supplier at a date and time of their choosing.

TECHEMET IS PROUDLY ONE OF THE LARGEST RECYCLERS OF PLATINUM-GROUP METALS IN THE WORLD, PROCESSING MILLIONS OF END-OF-LIFE CATALYTIC CONVERTERS EACH YEAR.

Finally, Techemet also hosts an in-house metal trading department, where the company can quote spot or forward prices. The supplier can hedge material in advance of delivery to minimize risk regarding market fluctuations. Techemet’s trading team also says it is able to enter into metal supply contracts for buying and selling of all precious metals. The company has two locations in Canada. Their main processing plant located in Strathroy Ontario and a purchasing facility conveniently located in Mississauga.

770 Wright St., Strathroy, ON 1521 Trinity Dr., Mississauga, ON 519-452-0007 selldirect@techemet.co techemet.com

CANADIANRECYCLER.CA

REGISTRATION OPEN L O O K F O R WA R D

KEYNOTE ERIC MADDOX speaker, author, former member of Delta Force Special Operations

H O N O R T H E PA S T URG TR AINING CONFERENCE 2022 A P R I L 7 - 9 | HYATT REGENCY NEW ORLEANS Join us for the premiere industry event of 2022 as we reflect on our rich history, while setting our sights on the future - with cutting edge resources and information, mixers and events.

FRIDAY RECEPTION World War II History Museum

Bring your whole team and join us in New Orleans!

DETAILS: U-R-G.COM/CONFERENCE < REGISTRATION

UNITED RECYCLERS GROUP ®

U-R-G.COM

JMCPHERSON@U-R-G.COM

512.677.6202

UNITED RECYCLERS GROUP

PROFILE | FOCUS ON OPERATIONS

Look forward, but honour the past By Donald C. Porter, CEO, United Recyclers Group

ew Orleans was selected to be the site of the URG 2022 Educational Conference. During a pre-planning visit to the city, I took the opportunity to visit one of the city’s major attractions, the National WWII History Museum. I spent a day and a half going through the various exhibits and was amazed and inspired by the courage and gallantry of the individuals that served and sacrificed so much for the allied nations during this dark period of our civilization. While there, I happened to read the purpose and the mission for which the museum was created. This statement intrigued me.

THE NATIONAL WWII MUSEUM TELLS THE STORY OF THE AMERICAN EXPERIENCE IN THE WAR THAT CHANGED THE WORLD—WHY IT WAS FOUGHT, HOW IT WAS WON, AND WHAT IT MEANS TODAY—SO THAT ALL GENERATIONS WILL UNDERSTAND THE PRICE OF FREEDOM AND BE INSPIRED BY WHAT THEY LEARN.

With more than 600 people in attendance, the 2021 URG Educational Conference sessions were carefully selected with the goal of helping attendees develop key attributes to take advantage of today’s market and challenging business market.

Its history acknowledges and chronicles past defeats and hardships that were overcome in building the company and its business No company or organization that’s accomplished anything worth doing did so without its share of failures. However, when you read the histories of some, you would think they experienced nothing but success throughout their time in business. It’s not easy to chronical past defeats and failures; however, when they are acknowledged and shared alongside the company’s successes, it demonstrates how the company learned and grew from those mistakes. A company’s history should include its impact on the community in which it serves

Upon my return home, I reflected on my visit to the museum and the significance of why it was established. I began to understand the importance and need for a society to study its history and how that history impacts current and future events. History does not just happen; it is made. It was made by real people who faced real challenges. Who had uncertainty about the future, just as we do. Looking into the past allows us to better understand the present and predict the future. With history, we can track our origins and compare past patterns with present and future patterns. Modern technology teaches us new ways of doing things. Looking back at history tells us why we do these things. Each organization or company has a history; it is the founding bedrock upon which it stands and continues to grow. Although it is natural to want to highlight only the good times, an authentic history embraces every aspect of a company’s legacy—both high and low points. And while every company history is unique, most should share a few key elements. A company’s history should include the founding values and original vision for the future

Every company has an economical and social impact on the community in which it was founded. A company’s successes and shortcomings are felt either directly or indirectly by the communities that support it. Company histories should chronicle the events that helped define how the company and the community grew together throughout the years. Knowing and embracing your company’s history is an effective tool for building a lasting culture and guiding leadership. A company’s culture matters. More than ever before, it is the driving force that attracts new talent, builds morale, and inspires innovation. With history, we can better understand the present and predict the future; we can track our origins and compare past patterns with present and future patterns. We learn from our past mistakes and successes. The 2022 URG Educational Conference is dedicated to honoring the past, understanding the present and looking forward to the future. We hope the conference inspires the attendees to remember the history of their organization, reflect on the present, and be better equipped to lead their company into the future! Come and join us at the URG Educational Conference April 7-9th 2022 in New Orleans, Louisiana.

Companies are seldom founded on a whim; they are created with a vision of being a force for positive change and shaping a better future. The founding vision forms the very heart of the organization. It encompasses the problems the founders wished to solve and the tenets that guided their actions in creating a positive change and outcome. The company’s growth, milestones and significant triumphs are a part of its history Capturing and reflecting on moments of growth and success is one of the most enjoyable aspects of compiling and sharing a company’s history. It is important to reflect that these successes did not occur in a vacuum. They were built upon the combined efforts of strong ethical leadership, an industrious staff, the communities that support the company and the customers who placed their trust in its brand.

5353 Williams Drive Suite 105 Georgetown, TX 78633 303-367-4391 u-r-g.com CANADIANRECYCLER.CA

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CAR-PART.COM

Optimizing automotive circular economies in North America

he North American auto recycling industry is part of several circular economies that operate in parallel, provide synergy with each other, and drive positive feedback loops.

These circular economies include: • The overall vehicle circular economy wherein end-of-life vehicles (ELVs) are processed, and parts are reused to repair vehicles on the road • The claims circular economy wherein accidents occur, and vehicles are either declared a Total Loss (and become an ELV) or they are repaired and provide opportunity to reuse recycled parts in those vehicles Optimizing the reuse of recycled parts is more complex than other circular economies because reuse requires getting the right part with the right fitment (interchangeability). Car-Part.com’s reuse circular economies are millions of smaller circular economies, one for each interchangeable part, which combine together to form the recycled parts circular economies that we are all part of. The CPI+ Innovation diagram shows how Car-Part.com applied the circular economy concepts and Car-Part Analytics (CPA) from its marketplace demand data to design its Car-Part Interchange Plus (CPI+) system. This diagram also shows how CPA and CPI+ power all Car-Part.com marketplaces and its auto recycler management system tools. In the three short years since CPI+ Version 2 was launched, the CarPart.com website has seen significant growth in quoted recycled part dollars from CPI+. The company has also seen an increase of “part in stock” percentage, growing from 1/3 of CPI+ part searches having instock parts, to more than two-thirds of the CPI+ searches having in-stock parts. These results demonstrate the power of the positive feedback loop that exists in circular economies. The claims circular economy adds other layers of complexity to recycled parts utilization. Insurance companies have policies that restrict the use of certain recycled parts such as air bags while allowing other recycled

part number level can be the difference between getting the sale or not. Car-Part’s focus on optimizing recycled part utilization in the claims circular economy (collision repair industry) has resulted in greater than 16 percent recycled parts utilization for more than 4 years running, which is significantly higher than the average estimating system recycled parts utilization percentage. The Part Type % After iPro chart shows the 2021 recycled parts market share in our Integrated Car Part Pro (iPro) marketplace.

CAR-PART.COM CONTINUES TO IMPROVE THE OPTIMIZATION OF ITS CIRCULAR ECONOMIES. IN 2021, IT MADE SIGNIFICANT PROGRESS IN ITS CIRCULAR ECONOMY OPTIMIZATION VISION.

Car-Part.com continues to improve the optimization of its circular economies. In 2021, it made significant progress in its circular economy optimization vision on three fronts: • iPro marketplace now has insurance company policies built into the marketplace, so repairers and insurers automatically restrict part choices to parts that meet their policy

iPro Part Type %

% of Total Part $

60%

56.79%

40%

20%

16.05%

22.32%

3.69% 0% OEM Pro %

Recycled Pro %

parts, such as doors. Estimating systems are designed to work at the component level (OEM part number level), whereas many recycled parts are sold as assemblies in order to optimize the economics of reuse. New vehicle technology only increases the complexity. For example, a front collision impact may have had three components reliably replaced by bumper assembly (bumper cover, reinforcement bar, and impact absorber) or it may have more than 50 components replaced by a bumper assembly for newer, more complex vehicles. Getting that technology right at the

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CANADIAN AUTO RECYCLERS 2022

AM Pro %

Recon Pro %

1.16% Other Pro %

• iPro’s assembly automation feature automatically associates the correct components with the recycled assembly, thereby simplifying the process of sourcing ACCURATE recycled parts (this capability is implemented for many major body parts, and more assemblies are being automated in each interchange release) • $martList, which uses Car-Part.com marketplace demand data, recyclers’ demand data, CPI+, and labor replacement times to suggest which parts recyclers should inventory for each vehicle

PROFILE | FOCUS ON TECHNOLOGY

As vehicles add new features, more high dollar parts are available for reuse and sale as recycled parts. There is an explosion of new features on vehicles, which provides a corresponding opportunity for recycled parts. The $martList inventory feature takes these opportunities into account based on which parts have actual demand at the interchange level, and the cost to process the parts, including extracting the parts from the vehicle. Recyclers can customize their costs based on their individual situation. Using this feedback loop from interchange-based demand, through interchange-based vehicle buying, and interchange-based inventory recommendations, gives recyclers the ability to optimize their opportunities at the part number level (where the recycled parts marketplace operates). This is combined with opportunities at the vehicle level for optimal ELV purchases. Inventorying optimally is the key to selling optimally in online marketplaces (and to the collision repair industry), and automation is the key to optimization. Predictive analytics (i.e., using data-driven algorithms built into the workflow) is the best way to optimize operations in this increasingly complex environment. There are currently three Canadian provinces—Saskatchewan, Manitoba, and British Columbia—where the optimization opportunities are even stronger because high insurance company market share provides more complete demand data.

IN THE THREE SHORT YEARS SINCE CPI+ VERSION 2 WAS LAUNCHED, THE CAR-PART.COM WEBSITE HAS SEEN SIGNIFICANT GROWTH IN QUOTED RECYCLED PART DOLLARS FROM CPI+.

1980 Highland Pike, Ft Wright, KY 41017 859-344-1925 pro.Car-Part.com

CANADIANRECYCLER.CA

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Auto Recyclers Get a

FREE

Copart Premier Membership How to obtain your FREE Membership New to Copart?

Existing Copart Members

• Create a Guest Member account by visiting Copart.ca and completing step 1 of the Copart registration form.

• Contact your closest Copart location with your Member number to be upgraded to a Premier Membership.

• Contact your closest Copart locations general manager and give them the email you created your Guest Member account with. • Copart’s Member Services team will upgrade your account to Premier, generate an invoice for a fully refundable $400 deposit, and will notify you of what licenses you need on ﬁle to bid and buy.

Please note if you do not have a $400 fully refundable deposit on ﬁle an invoice will be generated on your account.

• Can’t ﬁnd your Member number? Please check the top right-hand corner of your account settings page. Still can’t ﬁnd your account number? No problem! Kindly share the email you used to create the account, and we will locate it for you.

To review licensing requirements, please visit Copart.ca/Licensing

$250 CAD annual value FREE! Visit us at Copart.ca

@CopartCanada

/CopartCanada

@Copart

CopartCommunity.ca

PROFILE | FOCUS ON TECHNOLOGY

COPART

New Technology is Changing How Copart Interacts with People and the Planet

hange is the only constant, or so the old proverb says. This is especially true with the expectations and demands of customers and stakeholders alike. In the early days of the internet, customers were happy just to have convenient access to services like auctions. In the era of Amazon, eBay, and Walmart.com, where literally almost anything can be found online, users expect a much more intuitive, easy-to-use buying experience. They apply these expectations to whatever they buy online, be it books or used cars.

AS COPART WORKS TO DO ITS PART TO IMPROVE THE GLOBAL ENVIRONMENT, THE BUSINESS IS BECOMING MORE AND MORE OF A GLOBAL INDUSTRY. THE EXPORT MARKET IS GROWING AND THRIVING.

To meet those needs, Copart is constantly working to improve the user experience to not only meet but exceed customer’s growing expectations. For example, Copart added payment methods like Apple Pay, Google Pay, and PayPal, because more people are using these new payment methods to conduct all their business, personal and commercial. Technology is also affecting the way insurance companies write off vehicles as total losses. With more sensors, cameras and computers, the price at which a vehicle is totaled is continuing to go down. What would be a fender bender in the past may now total a Tesla. This is great news for those seeking used parts or fixer-upper vehicles. Technology is also allowing insurance companies to evaluate damage and process claims more quickly. Many companies now have apps that let consumers take photos with their phone and upload it to an appraiser. Payments can be made by direct deposit instead of mailing a check. The bottom line is that this means newer vehicles and a wider inventory continue to come to Copart, which makes more of them available to auto recyclers. It also means both Copart and auto recycling businesses are sustainable well into the future. Speaking of sustainability and customer expectations, more and more publicly traded companies are being pushed toward more green practices. Investors and customers want to know a business conducts itself with good environmental stewardship. Copart has found it easy to be green, given the values of reducing, reusing, recycling and recovery are all part of its business model. Copart reduces waste by providing a use for cars that would otherwise wind up being dumped somewhere. They reuse and recycle vehicles by putting their parts to good use or making them available for those who need inventory, affordable transportation, and restoration projects. Copart recovers every vehicle that winds up on its yards.

Beyond its basic business model, Copart is actively pursuing other sustainability initiatives. They have solar energy projects at several of their yards to take advantage of the abundant land. This power is used for security systems, lighting, gates and similar functions. The goal is to use only sustainable energy sources by 2050. Copart prevents a great deal of carbon from being emitted by preventing new cars from needing to be constructed. They ran the numbers for their ESG (Environmental, Social and Governance) report, and were proud to say Copart is a carbon negative enterprise. A sign that more electric and hybrid vehicles are gaining wider acceptance is the steady increase Copart is seeing in the number of electric cars sold on its platform. The industry is moving toward electric cars being the standard rather than the exception, and Copart’s business is moving along with it. As Copar t works to do its par t to improve the global environment, the business is becoming more and more of a global industry. The export market is growing and thriving. They’ve seeing increasing numbers of vehicles leaving Canada & the US for places in the Middle East, Eastern Europe, Southeast Asia, and other parts of the world. One environmentally encouraging trend is that more and more electric and hybrid vehicles are among those traveling overseas. It makes the new technologies available to markets that might not otherwise have a reliable and affordable source for such vehicles. As technology continues to march forward, one can only ponder about the wonders Copart will see. Someday each Copart site might have its own clean nuclear generator to supplement its solar array and wind turbines. They might be so connected that they pick up cars on the same day the insurance company inspects and totals them. In a closer time horizon, Copart expect to see a higher quality of vehicles coming through its locations. They also anticipate a higher level of connectivity that allows them to get cars listed more quickly, with more details, pictures and even videos in some cases. The one thing everyone can count on not changing is that Copart will continue to provide a superior customer experience for its Members and business partners in the auto recycling community. As part of their commitment to the unique needs and benefits of this community, Copart Canada offers free Premier Memberships to auto recyclers. Members only need to leave a $400 CAD fully refundable deposit. Contact your closest Copart location to learn more. Find your nearest location at Copart.Ca/Locations.

1315 Pickering Pkwy Suite 215, Pickering ON L1V 7G5 (905) 238-9203 copart.ca CANADIANRECYCLER.CA

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INSURANCE BENEFITS Professional fast service with superior custom care:

INTRODUCING E.L.C TOWING DISPATCH SOLUTIONS & READY TOW TECHNOLOGIES

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Live experienced agents 24/7

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Cost reduction & control workflows

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E.L.C. Towing Dispatch Solutions & READYTOW

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Real-time updates & requests

comes to you as a unique and innovative system

•

System customization

to provide to you the quintessential solution for all

•

Real-time reports

your towing and dispatch needs. READYTOW is a

• Assistance with payout negotiations for insurer within set

newly developed technology that can be utilized by

guidelines

any claims adjuster or repair facility or recycler to

•

Adjuster support

request, manage and receive updates in real time

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for any tow needed by your customers - serving

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All towing needs and many more

light to heavy vehicles, including salvage, Fleet,

BODYSHOP / RECYCLER BENEFITS •

Easy System to request and track tows

•

Cost controls

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Professional fast service with superior customer care 24/7

• Follow up with insurers and customers on release and booking of tow calls •

Communication to obtain payouts & vehicle releases

•

Communication with Insurer to obtain payout authorization

•

Rental arrangement with insurance partners 24/7

commercial machinery and recreational vehicles.

PROFILE | FOCUS ON TECHNOLOGY

E.L.C. DISPATCH SOLUTIONS Let the experts handle it

ed by founder and CEO Dara Carpenter, E.L.C. Dispatch Solutions offers fully customized solutions to meet its customers’ needs. The company was founded in 2015 with the goal of not only managing the logistics and dispatch of tow operations throughout Canada and the United States, but also to mediate between insurance companies and towing businesses, collision repair facilities, auto recyclers and other players in the automotive aftermarket. E.L.C. mediates any unnecessary expenses and provides towing and storage logistics, while Carpenter brings her two decades of experience in the auto insurance and towing sectors and insider understanding to garner guaranteed savings for her clients. “My years and experience dealing with the towing and insurance sector allowed me to build an industry niche and valued skill set,” Carpenter told Canadian Auto Recyclers. “I put my skills to use in assisting companies that may be struggling to deal with the complex

“MY YEARS AND EXPERIENCE DEALING WITH THE TOWING AND INSURANCE SECTOR ALLOWED ME TO BUILD AN INDUSTRY NICHE AND VALUED SKILL SET,” — DARA CARPENTER, FOUNDER AND CEO, E.L.C. DISPATCH SOLUTIONS Dara Carpenter, CEO and founder of E.L.C. Dispatch Solutions.

world of towing and storage. By taking over the towing and storage file management process including negotiations, we can limit cost severities and expenses.” E.L.C. offers a solution-driven approach to technology, best demonstrated by its ReadyTow platform. This platform’s software is meant to provide clients with a one-stop digital tool for towing management. It allows for claims adjusters, auto repairers, and auto recyclers to receive realtime updates on any in-progress tow. It also provides cost control tools and simplifies payment authorizations, allowing their clients to focus on their jobs and not the associated paperwork. “ReadyTow is a win-win tool for our insurers and aftermarket partners,” said Carpenter. “The success of the company is due in large part because of the dependable and loyal relationships E.L.C has created with industry partners but also because of the high level of quality customer service and the success our company has had mediating files on behalf of our valued clients.” Right now, E.L.C. is largely focused on heavy and large commercial work, said Carpenter, recognizing a lack of widespread expertise on the topic in today’s industry. “There’s a very high demand on the heavy stuff, and no real regulations to go along with that. There is very little expertise on the topic in insurance on the public sector, and there are no guidelines for a consumer with respect to what is fair and what is not. I’ve done a lot of mediation in heavy and large commercial jobs in my insurance career, but no one has really taken that niche and worked with it.”

Heading into 2022, Carpenter said there’s plenty on the horizon for E.L.C. Dispatch Solutions. “We have some exciting projects in the works, currently in the pilot phase,” she said. “That will all be announced sometime in 2022, so stay tuned.”

1(888)-460-8697 elctowingdispatch.com

CANADIANRECYCLER.CA

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CMB PC GRAB

CMB CR SHEAR TAURUS CAT SHEAR BALER

SEDA T-REC XXL

TAURUS KEF CAR BALER

SEDA CAT CUTTER

TAURUS DELTA ROTARY SHEAR

SEDA ES2/MDS9

TAURUS BRAVO PRE-SHREDDER

SEDA DRAIN TOWER TAURUS REDFINER HAMMERMILL

AIR COMPRESSORS

TOPRING HOSE REEL

ELVSELECT.COM SALES@ELVSELECT.COM 1.866.SEDA-ELV (733.2358)

ECOHOG THM ECS 2000

SCAN FOR PRODUCT INFO

ELV SELECT EQUIPMENT

PROFILE | FOCUS ON TECHNOLOGY

Having a positive attitude in 2022 is electrifying

LV Select Equipment has started the year running, and what better place than right here to share some of its highlights? First off, the company has added some great new folks to its team. In marketing, ELV Select Equipment says the industry can expect to see more high-quality marketing content coming its way from Shania. In service, the company says you can expect to see a “very capable and tall” service tech, Levi, maintaining and repairing your equipment. Finally, in sales, ELV Select Equipment has welcomed James, a wonderful British persona acting as the company’s Ecohog sales rep. The company also expects to get back into the tradeshow scene this year, with a few pop-ups at ISRI 2022 in Las Vegas, Nevada (March 21 through 24); OARA 2022 in Mississauga (March 31 through April 2); ARA 2022 in Orlando, Florida (September 22 through 24) and

Proper handling of high voltage (HV) components requires the right tools and equipment to stay safe, prevent fires while remaining efficient, says ELV Select Equipment.

“HERE WE ARE AGAIN! THE MUCH-ANTICIPATED ANNUAL ISSUE OF CANADIAN AUTO RECYCLERS! EVERY MONTH HAS HIGHLIGHTS WE USE AS MARKERS OR MILESTONES WE USE TO MEASURE TIME. JANUARY RINGS IN THE NEW YEAR, FEBRUARY BRINGS IN THE MUCH-LOVED ISSUE OF CANADIAN AUTO RECYCLERS, MARCH WAS ALWAYS RRRRROLL-UP-THE-RIM AND THE OARA CONVENTION, AND SO ON! AS THE MONTHS GO ON THERE’S ALWAYS SOMETHING TO LOOK FORWARD AND WE CAN ALL ADMIT THAT IT MAKES TIME FLY!” – ELV SELECT EQUIPMENT

CWRE in Toronto (September 27 and 28). The company also made an appearance at COMPOST 2022, which was held in Austin, Texas in January. “We have been working very hard to improve the services and products we continue to offer to our customers,” said ELV Select Equipment when asked about the year ahead. “We continue to offer great vehicle drainage equipment, service, and parts but as the industry is evolving so is the product offering.” With the increase of electric vehicles coming onto the market, there is also a proportional number of EVs coming off the road. Proper handling of high voltage (HV) components requires the right tools and equipment to stay safe, prevent fires while remaining efficient. SEDA has spent the last number of years developing high voltage tooling

to meet this growing demand. We are excited to present a full range of battery removal, discharge, and storage tools for all makes and models of full electric, hybrid, and range extender EVs. Another exciting note is the partnerships ELV Select Equipment has forged with Taurus and Ecohog, allowing the company to offer a complete line of shear balers, balers, pre-shredders, and small-tomedium sized shredders as well as a comprehensive line of downstream separation equipment. “For anyone looking to bale cars better or setup a small shredding operation, we have the solutions for this as well,” said the company. “Overall, we are excited about 2022, to see people, to talk, to find solutions, to keep things going. We have so much to look forward to! We encourage you to do the same: stay focused, stay driven, stay safe!”

sales@elvselect.com 1.866.SEDA-ELV (733.2358) elvselect.com CANADIANRECYCLER.CA

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PROFILE | FOCUS ON TECHNOLOGY

IMPACT AUTO AUCTIONS Impact Auto Auctions Canada adds further digital features to merchandising platform

mpact Auto Auctions Canada provides the advantage in salvage auto auctions, with its digital auction model giving buyers more access across North America’s broadest salvage auction facility footprint, broad product selection and exceptional customer service. The global IAA (Insurance Auto Auctions) name boasts more than 170 corporateowned facilities across the United States, Canada and the UK. A subsidiary of the global brand, Impact Auto Auctions Canada provides vehicle suppliers and buyers with powerful solutions to process and sell insurance total loss, recovered theft, fleet lease, donation and rental vehicles. In 2020, Impact Auto Auctions introduced the salvage auction industry’s first 360 walk-around digital experience, Impact 360 View. Through the Impact 360 view, which provides high-resolution images and panoramic video, buyers can virtually inspect vehicle parts, components and damage through digital images and video. All Impact branch locations throughout Canada offer Impact 360 View for vehicles twelve years old and newer, unique classics, highend vehicles and exotics. The technology’s benefits include enhanced imagery, zoom and pan capabilities as well as additional views beyond 5MB HD providing internal and external insight on critical areas of the vehicle.

Impact Engine Starts was added in 2021.

IMPACT AUTO AUCTIONS CANADA’S NEW ENGINE STARTS OFFER 10-SECOND UNDER-THE-HOOD VIDEOS WITH FULL SOUND, ALLOWING BUYERS TO LISTEN TO THE VEHICLE ENGINE BEFORE CONSIDERING PURCHASE.

The company has recently enhanced the 360-view program to include the Feature Tour tool, which allows buyers to identify value-added features and options present quickly and easily on each listed vehicle. In addition to these new features, Impact Auto Auctions added Engine Starts to its merchandising platform this year, which offers 10-second under-the-hood video with full sound, allowing buyers to listen to the vehicle engine before considering purchase. “For recyclers, it’s huge,” said Vinesh Mistry, director of marketing and communications for Impact Auto Auctions Canada. “The engine and transmission are critical components when considering purchasing a vehicle, so we’re excited to bring that feature to Canada in 2021.” The company is focused on bringing to market a complete merchandising capability including imagery, information, and personalization. The platform engages buyers with a vehicle digitally through unique, multiple touchpoints that provide the details needed to make confident online bidding and buying decisions. Merchandising tools and features provide buyers with an unmatched research process, improved purchasing guidance and greater trust. With its global reach, Impact attracts buyers across the globe. To learn more about the company, visit impactauto.ca.

Impact Auto Auctions Canada provides the advantage in salvage auto auctions with its digital auction model across North America’s broadest salvage auction facility footprint, broad product selection and exceptional customer service.

impactauto.ca

CANADIANRECYCLER.CA

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BACK GLASS BACK GLASS

WINDSHIELDS WINDSHIELDS

GRAPHICS GRAPHICS

BEDLINERS BEDLINERS

® ® Inductor Inductor® Glass Glass Blaster Blaster® (GB-20311) (GB-20311)

The Glass Blaster removes windshields from outside the vehicle in less than 15 minutes The Glass Blaster removes windshields from outside the vehicle in less than 15 minutes with no need to remove the interior trim. The Glass Blaster releases urethane in hard-towith no need to remove the interior trim. The Glass Blaster releases urethane in hard-toreach areas where other glass tools can’t go. Quarter glass can be removed in less than 3 reach areas where other glass tools can’t go. Quarter glass can be removed in less than 3 minutes, spray-on bedliners can be removed in just a few hours. minutes, spray-on bedliners can be removed in just a few hours. INCLUDES: FEATURES: INCLUDES: FEATURES: > Max Power Supply > 2 L-Wedges > Pneumatic Foot Switch > 120v/20a > Power Glass Supply L-Wedges > Max Hardwired Blaster (U-311) > >2 One Year Warranty > Hardwired Glass Blaster (U-311) > One Year Warranty

> Foot Switch > Pneumatic Audio/Visual Power Indicators > > 120v/20a Portable Toolbox > Audio/Visual Power Indicators > Portable Toolbox

® Inductor Inductor® Max Max (IM-IND2011) (IM-IND2011)

Release all types of adhesives bonded to metal without the collateral damage of open Release all types of adhesives bonded to metal without the collateral damage of open flame with the Inductor Max Kit. The Inductor Max quickly and easily removes vinyl flame with the Inductor Max Kit. The Inductor Max quickly and easily removes vinyl graphics, body side moldings, auto glass, windshields, mechanical and suspension parts, graphics, body side moldings, auto glass, windshields, mechanical and suspension parts, without the collateral damage of an open flame. without the collateral damage of an open flame. > Fast-Off Pad (U-211) INCLUDES: FEATURES: > Pad (U-211) INCLUDES: FEATURES: > Fast-Off Glass Blaster (U-311) > 120v/20a > Max Power Supply > Pneumatic Foot Switch > Power Supply > Max 2 L-Wedges > 2 L-Wedges

Fast-Off Pad (U-211): Fast-Off Pad (U-211):

> Decals, Body Moldings, Graphics > Decals, Body Moldings, Graphics

www.theinductor.com www.theinductor.com

877-688-9633 877-688-9633

> Blaster (U-311) > Glass Concentrator (U-411) > Concentrator (U-411)

> Foot Switch > 120v/20a Portable Toolbox > Pneumatic Audio/Visual Power Indicators > > Audio/Visual Power Indicators > Portable Toolbox

Concentrator (U-411): Concentrator (U-411):

> Fasteners, Shock Absorbers, Seam Sealers > Fasteners, Shock Absorbers, Seam Sealers

These tools are manufactured in the USA with These tools are manufactured in the USA with genuine OEM parts. Available through your local genuine OEM parts. Available through your local tool distributor. tool distributor.

Glass Blaster (U-311): Glass Blaster (U-311):

> Sunroofs, Bedliners, Windshields > Sunroofs, Bedliners, Windshields

Follow Our Social Media: Follow Our Social Media:

INDUCTION INNOVATIONS

PROFILE | FOCUS ON TECHNOLOGY

Remove auto glass from the outside in minutes with the Inductor Series

nduction Innovations®, Inc. is a family-owned and operated manufacturer of high-performance induction heaters for more than 20 years. The company’s headquarters and all manufacturing are in Elgin, Illinois, while its tools are manufactured with genuine OEM parts. Induction heating tools help solve problems Induction Innovations’ induction heating tools are designed to solve problems such as removing corroded parts and adhesives in a faster, safer, and more precise way over using a torch. Our flameless heating tools save you time and money by offering a combination of speed, consistency, and control. Founder, Tom Gough, developed the first Inductor® Series model in 2000 after dealing with 28 years in collision repair and seeing the many time-consuming repair processes. Inductor series products Induction Innovations’ Inductor line features over 2000 watts of power and includes the Inductors: Pro-Max, Max and Glass Blaster.® These tools can release adhesives bonded to metal, allowing for the removal of auto glass, decals, graphics, bonded trim, spray-on bedliners and more. Step-by-step guide to auto glass removal Removing auto glass can be a difficult and time-consuming process, but with the Inductor Series, Induction Innovations says it can take only minutes! Here’s how to remove glass in a quick five-step process. Before removing auto glass in the workplace, we recommend that you practice taking glass off a salvaged vehicle. Practicing will help you get used to the weight of the tool and how it operates. We also suggest starting with low power. Once you get familiar with the tool, you can use more power to remove glass faster. Practice makes perfect! Each of the Inductor kits comes with the Glass Blaster attachment. The Glass Blaster unit has the Glass Blaster attachment hardwired onto it. Each kit comes with two L-wedges to aid you in glass removal and a foot pedal that controls the power output.

The Glass Blaster releases the urethane bond, allowing for the removal of auto glass.

Step One: Locate the urethane bead on the underside of the glass. You can do this by using the L-wedge. From inside the car, push the flat end of the L-wedge between the glass and pinch weld until it hits the urethane. This is the area you want to heat. Tip: Start further inside the glass, it will help you have more control over the tool. Step Two: Mark the outside of the glass where the urethane is, so you know where to heat. Do this on all four sides of the window. Step Three (Optional): To prevent the paint from overheating, spray water or our Cold Shield Thermal Spray Gel around the window. Spray the frame and remove the excess off the glass. Step Four: Start in one of the corners of the glass towards the inside edge of the window. Step on the foot pedal to activate the unit. Move the attachment back and forth over the urethane in a six-inch section. While you’re holding the attachment in one hand, use the other to apply constant outward pressure to the glass with the L-wedge. Tip: You will hear the urethane start to crackle and pop like bacon in a pan. This is a good sign that the bond is releasing! Step Five: Continuously apply outward pressure as you move the attachment, and you will start to feel the glass release. Repeat these steps until the glass comes loose. Learn more: To learn more about Induction Innovations’ induction heating products and applications, visit www.theinductor.com. Call the company at 877-688-9633 or email at info@theinductor.com. Follow Induction Innovations on Facebook, Instagram, LinkedIn, and YouTube.

The five steps to removing windshields with induction heating tools.

1175 Jansen Farm Court, Elgin, IL 60123 877-688-9633 theinductor.com CANADIANRECYCLER.CA

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Many part numbers Extensive inventory of mechanical parts Quality parts at competitive prices

PROFILE | FOCUS ON TECHNOLOGY

MONIDEX

Faring strong in the face of challenge

onidex Distribution International has been serving the industry since 1983, with an overarching goal to provide customers with vast selections of top-quality products. While the company is no stranger to the supply chain challenges of 2021, Monidex is thrilled to be embarking on a long project in-themaking this year. In March the company will begin expansions to its Saint-Leonard, Quebec, warehouse. Following three years of planning, the project will see the warehouse grow from 50,000 sq. ft. to 80,000 sq. ft. Once completed, Monidex will tout 150,000 sq. ft. of warehouse space across the Montreal area. The company also operates a 45,000 sq. ft. facility in Dartmouth, Nova Scotia. Monidex holds its products to superior standards. Many company parts are CAPA-certified, specially processed to be recognized as certified replacement parts. The company offers a comprehensive roster of components—something that’s only grown with the trends of recent times. Like others, Monidex too noticed an uptick in inquiries for parts rarely requested before 2021. “We’re selling all kinds of parts—even on older models we certainly weren’t selling before,” said Sal Polletta, founder of Monidex Distribution International. In the face of increased shipping costs and delayed deliveries, Monidex has used its 39-year industry experience to plan and prioritize its actions amid ongoing challenges. “We have an advantage as a large supplier,” said Polletta. “We carry a huge inventory, and there are certain products where we may purposely purchase more than we need to account for backorders.”

Polletta says he’s often receiving only a fraction of the order place. If Monidex orders $200,000 worth of parts, the delivery typically contains a mere 40 percent of the entire order. “The supply chain just can’t keep up,” he said. “We have to plan ahead to ensure we have our vast supply.” He doesn’t think it will let up anytime soon, either. “I don’t believe we’ll see the end of these challenges in 2022. One of the only ways to see it through, as a parts supplier, is to offer a robust inventory and plan for the challenges.”

6400 Boul des Grand-Prairies Saint Leonard, Quebec H1P 1A2 800-463-4131 monidex.com CANADIANRECYCLER.CA

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North America’s Largest Processors North America’s Largest Processors of Catalytic Converters of Catalytic Converters

In Partnership With In Partnership With

www.PowerMetalRecyclingCA.com www.PowerMetalRecyclingCA.com 7440 Tranmere Dr., Mississauga, ON 7440 Tranmere Dr., Mississauga, ON L5S-1K4, Canada L5S-1K4, Canada 905-361-2458 • info@powermetalrecyclingca.com 905-361-2458 • info@powermetalrecyclingca.com

With our app you can search database With ourour app you can by part our number, make, search database model image make, by partor number, model or image

POWER METAL RECYCLING

PROFILE | FOCUS ON TECHNOLOGY

A powerful partner in automotive recycling

ower Metal Recycling’s relationships make up the foundation of the company’s ongoing success. By always putting its customers at the forefront of its business, Power Metal Recycling has been able to continue to grow despite the ongoing changes and challenges presented by the pandemic. The past few years brought incredible changes to Power Metal Recycling, from moving to its new location at 7440 Tranmere Dr, Mississauga, ON L5S 1K4, Canada, back in 2019, to our clients reaping the benefits of the precious metals market that peaked past historical highs in 2021. Tackling these challenges head on, Power Metal never stopped investing in, developing, and enhancing its technology. Progressing in the industry involves not only trust, transparency and speed of payments but also providing superior purchasing tools and resources to help customers grow and for Power Metal to effectively manage its growing supply chain. Our applications help clients stay competitive by providing relevant and timely information. This information is critical to achieve target margins and revenue. Clients, yard managers and scale employees have ability to access data for thousands of catalytic converters. Those are searchable on your smart phone, desktop, or tablet, by nickname, make, model or part numbers. The database contains multiple images to assist with identification of the various converters. Several enhancements provide the user with options to set preferred flexible profit margins, ability to work with unique pricing and some customization by buyer or supplier. Additionally, Power Metal Recycling has implemented user-friendly features that will improve the overall end user experience.

Scrap Catalytic Converters purchasing is a specialized, unique market in the scrap industry. The industry faces new regulations and policies and must adapt its processes into compliance. Power Metal Recycling is committed to working with its client’s providing guidance, support, and tools to help them address these challenges as well. Power Metal Recycling assure its clients that technological improvement is never ending and continuous process at Power Metal. The company is confident that our technology tools will remain current and will address todays and tomorrow’s needs of our clients and our business. Supported by technological development, our service will remain professional, safe, transparent, and most importantly – highly profitable for your business!

7440 Tranmere Dr, Mississauga, ON L5S 1K4 905-361-2458 PowerMetalRecyclingCA.com

CANADIANRECYCLER.CA

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Ignite your converter program.

PMRCC.COM

PROFILE | FOCUS ON TECHNOLOGY

CONVERTER INVENTORY CONTROL Do you really know what you’ve got? By Cliff Hope, Senior Account Manager, PMR Inc.

ne of the bigger challenges in understanding returns from catalytic converters is knowing what you have before anyone else evaluates your material. Most automotive and scrap recyclers do not have an inhouse expert able to quantify the material. To start, we all need to agree that tick marks on a sheet of paper— while seemingly accurate—do not provide real averages or anything close to inventory control. Believing there is a consistent average of units per box is another miscalculation. When it comes to converters, there are too many variables to consider, and you cannot rely on these types of simplistic conclusions. This is not a box of copper wire or starters that have a consistent weight or size. In my experience visiting automotive recyclers, most have dismantlers removing converters and placing them in a central bin that eventually gets moved to a secure location by a manager. It is at this point that the units are counted into a Gaylord box or holding container. Respectfully, how many yard owners/managers can honestly say they know what type of material is going into the box? After years of yard tours, my answer is very few. Here is where the problems start: one tick mark, one converter, right? Unfortunately, there are several different types of converters and some that are two units that look like one. Questions that should be answered prior to the material leaving your facility are: a) b) c) d) e) f)

Is the converter an OEM gasoline/diesel/foil? Is it an aftermarket? Is the unit an OEM ceramic/foil combo (meaning it’s two units)? Is this a branch with multiple converters? What are the percentages of each type of material? Are your material percentages different from the yard history?

For those of us in the converter business it is easy to tell the difference between the material types. Many on the front lines don’t want their employees to know the difference or make any judgement calls when it comes to counting and securing the material. So, how can a yard reasonably and securely take stock? More importantly, why is converter inventory knowledge so important? In today’s market the converter is factored in when purchasing the car for its parts or recycling value. From my interactions with recyclers, they tend to build in pricing from core buyers or what they think/have been told the can average is. Problem being, if the reporting from the vendor is a feel-good high average number, then the pricing going into the car purchase can be exaggerated or undervalued. In either case, it can mean a financial loss or a missed opportunity to purchase the vehicle. If a yard is to have any chance of understanding what they have, the choice of vendor is critically important. Is your vendor willing or able to act more as a consultant, assisting you with material identification/ separation prior to handling you cats? If the answer is no, then you need to ask yourself how transparent is my vendor? The following is a list of the information needed to evaluate your converter inventory: 1. 2. 3. 4. 5.

Identify Identify Identify Identify Identify

and separate OEM converters from aftermarkets and separate ceramic converters from foil units and separate diesel converters the fullness of all units combination and branch units

With proper material separation and counts, you have a place to start. As you are tracking month-to-month, you can start observing patterns in your material type averages. Working with a toll refiner will give you even more information as it offers weights of material and precious metal loadings that can be applied to current metal markets. Only with historic averages and proper counts can a yard know where it is with a projected inventory value. If you have always wondered what happened with cats this month but don’t have proper inventory control and history, it is easy to place the blame on your buyer. I can almost hear the reactions from busy yard owners reading how material should be inventoried and tracked, “We just don’t have the time or resources to manage this type of in-depth tracking!” Admittedly, it seems like a large task. That is why PMR has designed a simple and easy platform that assists with all the steps. If your employees can operate a smartphone, you too can track all the information required to take control of inventory. PMR has a complete converter solution; we call it our Supplier Services Platform (SSP), that offers a way to visually track every converter that comes into inventory and have a value assigned for managers and owners to view—with the ability to keep material values hidden from frontline workers. We also provide extensive catalogs on the values of converters by serial number and can give instant evaluations with our photo grading tool. If you are tired of never being sure of what happened with converters this month, we have the solution for you. Call us today and our committed team will be able to get you started on your way to a knowledge-based approach to take control of your converter inventory and start making better purchasing and selling decisions.

4640 Grande-Allée Boulevard, Boisbriand, Québec, J7H 1S7 1-855-901-5050 pmrcc.com

CANADIANRECYCLER.CA

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otal Total T loss? suc NoNo such thing!

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ProgiPix ProgiPix manages the sale manages of total loss vehiclesthe from insurance sale companies of total to a network loss of accredited vehicles auto from , both for recyclers. recyclers. This system worksThis through online system bids, like anworks auction. The benefits through include flexibility online bids, lik experience value andrecyclers, profitability. ProgiPix experience is also a collective , v the insurer theand insurer the auto recyclers, and the ,auto efforteffort by recyclers, by working recyclers, together to keep auto working parts in Canada, available together to repair carsto for insurers. keep auto p

1-855-310-6343

Want Want to join the to ProgiPix join network? the Contact ProgiPix us now* network? Contact *Oﬀ *Oﬀ er limited erto limited insurance industry to members insurance industry members

since 1990 • 1-855-310-6343 • progi.com

PROFILE | FOCUS ON TECHNOLOGY

A DEEP DIVE INTO PROGIPAC 2

The ERP system that changed the life of hundreds of auto recyclers

“IT IS CERTAINLY THE BEST COST-EFFECTIVE SOLUTION OUT THERE TO HELP STRUCTURE YOUR COMPANY.”

By/Par Alexandre Rocheleau, Charles Aubry and Laurent Tri, Sophie Larocque

t the turn of the 1990s Progi was born from ProgiPac, the legendary ERP* software dedicated to the world of recycling. Back then, there was a quiet interest in computerizing recycling centres, but it was risky. Computer equipment was expensive and unfamiliar to users while computer programs were quite complicated and not very user-friendly. Looking to purchase a reliable inventory management program, Turcotte Auto Parts* felt that the existing solutions were expensive and not adapted to their needs. They hired a software company to create their own tool. This ambitious project caught the attention of nearby recycling centres who showed great interest in the project. Over time, the software company in charge of developing the program for Turcotte Auto Parts was purchased by a competitor who did not want to pursue the project, and therefore agreed to sell it back. The hype around the software, not even out yet, convinced Turcotte Auto Parts that ProgiPac could be used by other recyclers. Members of Turcotte Auto Parts and their entourage invested and established a company for their inventory software project. That was the founding of Progi. ProgiPac would become a resource management software made for recyclers by recyclers. Indeed, while creating the software, the Turcotte Auto Parts team consulted several other recyclers to understand their needs. Their goal was to come up with a product that recyclers could rely on to build and develop their business.

Select virtual a

A technician auditing his auto parts inventory for his recycling centre.

ProgiPix manages the sale of total loss vehic recyclers. This system works through online If reselling auto parts to individuals or companies is a big part of your the insurer and isthe autoyes.recyclers, business model, then the answer definitely If you still doexperie not use a computerized inventory system or if you find it difficult to stay in eﬀort byone,recyclers, working to keep control of your current then ProgiPac2 is a solutiontogether for you. With its I am an auto recycler, should I be interested in ProgiPac?

user-friendly and attractive interface, its efficient and stable processes, ProgiPac 2 is your road to success. It is certainly the best cost-effective solution out there to help structure your company.

Want to join the ProgiPix network? Co *Oﬀer limited to insurance industry members

30 years later: ProgiPac 2 is the perfect solution for recyclers. Progi has updated ProgiPac and is now promoting ProgiPac 2, a modern version of its predecessor. The program can help organize the auto recyclers’ inventory, accounting, billing and communications. It also allows to share inventory between recyclers. The software provides parts traceability and support for vehicle purchases during auctions.

500, rue Saint-Georges Trois-Rivières, Quebec, G9A 2K8 1-855-310-6343

CANADIANRECYCLER.CA

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PROFILE | FOCUS ON TECHNOLOGY

REBUILDERS AUTOMOTIVE SUPPLY RAS technology offerings have set industry trends in part identification

“RASCATS APP CONVERTER DATA PROGRAM IS AVAILABLE EXCLUSIVELY FOR ASSAY SUPPLIERS. OVER 10,000 ID NUMBERS AT YOUR FINGERTIPS AND EASILY ACCESSIBLE FROM MOBILE, TABLET, OR DESKTOP.” — RAS

ebuilders Automotive Supply is a multi-faceted company with three primary product lines: Automotive Cores, Catalytic Converters, and Product Recalls. All materials are primarily sourced from the Automotive Recycling Industry through thousands of Recyclers in the U.S. and Canada. These relationships have been forged over the course of 50 years since its founding in 1972. RAS was recognized as ‘Supplier of the Year” by General Motors as one of its best global suppliers during GM’s 23rd annual awards ceremony. Suppliers from around the world received the award for going above and beyond GM’s requirements, designed to provide customers with the most innovative technologies and the industry’s best quality parts. RAS technology offerings have set industry trends in part identification and include CorePro, Recalls, Catalytic Converters, RASBid, CorePro Mobile App, RASCAT App, CoreConnect, and URG. Automotive Cores As one of the largest Independent Automotive Core Company in the Industry, RAS has more than 40 product lines, 180,000 part numbers in inventory, and more than three million cores processed annually. Rebuilders Automotive Supply is the number one full-line core supplier to the largest remanufacturers in the world. RAS tools uniquely streamline all aspects of the automotive core evaluation and inventory process while maximizing core revenue.

Recalls RAS serves as an exclusive U.S. buyback partner of defective Takata airbags for ten automakers (OEMs), covering 23 makes, 145 models, and 16 years of model year coverage. Our extensive relationships with thousands of Auto Recyclers across the U.S. and Canada allows us to introduce and integrate technology so recyclers can instantly identify recalls through the Vehicle Identification Number (VIN). Recyclers are financially incentivized with a bounty for each airbag returned. RAS has played a vital role by providing programs for awareness and education to the auto recycling industry on the identification, removal, packing, and shipping of these defective products. Our supply chain processes thousands of shipments each month as these airbags travel from recovery point to their final destination, where the airbag modules are destroyed. RAS has acquired, verified, and destroyed over 500,000 defective Takata airbags. RAS is proud of its role as a corporate citizen in facilitating the removal of these lethal products out of the salvage network, which ultimately saves lives. Overall, RAS has evolved into a company that promotes the circular economy and the true essence of Recycling. RAS has supported the Auto Recycling Industry since its inception, attending and sponsoring Trade Shows and Conventions, participating in vendor panels, and advertising dollars for State and National Trade Publications. For more information, go to www.coresupply.com.

Catalytic Converters RAS has become one of the top processors of Catalytic Converters in the U.S. and Canada. We sell the material to the largest smelters. RASCATS APP converter data program is available exclusively for assay suppliers. More than 10,000 ID numbers at your fingertips and easily accessible from your mobile phone, tablet, or desktop. RAS buys CATS by the piece, either at our buying doors in Rhode Island and Florida, shipping to Rhode Island or Florida, or from a road buyer. Each piece is checked-in by a member of our CAT Grading Team to ensure proper grading and pricing. Payment is made at the time of purchase, sent via check, wire, or ACH within three days of receipt.

122

CANADIAN AUTO RECYCLERS 2022

5145 LeTourneau Circle Tampa, FL 33610 813-621-4555

1650 Flat River Road Coventry, Rhode Island 02816 800-633-0162 www.coresupply.com

PROFILE | FOCUS ON TECHNOLOGY

GOLDEN OPPORTUNITY

Supershear’s patented technology helps you realize profit from cats

“THE PLATINUM, PALLADIUM AND RHODIUM HOUSED WITHIN A CATALYTIC CONVERTER MAKE ITS REMOVAL WELL WORTH IT.”

The SuperSear Decanner, a 5 in. x 12 in. x 3 in. hydraulic cylinder driven by a 10-horsepower electric motor and a 3000 psi pump is designed to take catalytic converter processing to the next level.

n 1975, when the U.S. based Environmental Protection Agency (EPA) required the stricter regulation of exhaust emissions, having a catalytic converter on your automobile or truck became a necessity. As the use of this device became more of a commonplace, so did the knowledge that it still had worth even after a vehicle’s end-of-life phase. During the recycling process, the catalytic converter can be removed from a vehicle and the precious metals within it can be extracted and repurposed. The worth of the platinum, palladium and rhodium housed within a catalytic converter makes its removal well worth it. It is the value of these precious metals that drives the catalytic converter’s value. When prices are high, converters can draw $200. Recycling yards were in need of a way to safely and efficiently remove a catalytic converter from a car. The necessity of such a tool is what inspired Dave Casebolt to design and patent a cutting head that would effectively do the job, the Supershear. The Supershear hydraulic catalytic converter cutter has provided the recycling industry the best tool for the removal of the catalytic converter for more than 20 years. We continue to use the same original design invented and patented by Casebolt more than two decades ago because it is safe, powerful and efficient. During the design process, keeping things simple was a high priority. Complex jaws and pivot points make for more wear points, which leads to expensive repairs when problems arise. The Supershear cutting head uses one moving part, making it simple and efficient. Each machine is equipped with 23 ft. braided hydraulic hose, a cart and a range of power sources, a 12 volt battery, an electric start gas engine and a 110/220 volt motor. This variety allows us to offer a quality product to smaller recycling yards that process 20 to 100 cars a week, as well as larger yards that process more that 100 each day. For those yards looking to take their catalytic converter processing to the next level and harvest the precious metals found within, we also offer the Supershear DeCanner. The DeCanner is designed to slice through a

catalytic converter can with a steel blade, at which point you can funnel the captured catalyst into a container of your choice below the machine. We take pride in the customer service we provide to our customers. In our shop located in Mesa, Arizona, we assemble each machine from parts we purchase and fabricate in-house, as well as provide service when it is needed for every Supershear and Supershear DeCanner. We can even handle special orders for explosion zones or when requested, a dual head cutter. The inventory kept on hand ensures that we are able to support all Supershears sold and nearly every phone call receives attention from a person directly in touch with the creation of the machines, the owner Larry DeMik, who can even help you troubleshoot common errors. Many scrap and recycling yards’ waste time and money because they don’t have the proper tool to remove the converter. For further details on the Supershear and how it can potentially help your recycling yard, please visit the website at supershears.com.

7235 East Hampton Ave #107, Mesa, AZ 85209 (Toll Free): (800) 999-8100 (Outside US ): (480) 789-3893 supershears.com CANADIANRECYCLER.CA

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PROFILE | FOCUS ON TECHNOLOGY

STARK AUTO Built on trust

STARK’S INNOVATION AND COMBINATION OF BOTH ANALYTIC AND HARD-EARNED INTUITIVE UNDERSTANDING OF ITS VARIOUS CLIENTS’ NEEDS HAVE ALLOWED THEM TO BECOME INDUSTRY LEADERS IN SOLUTIONS FOR PICK-UP AND STORAGE MANAGEMENT.

ith a beautiful website filled to the brim with high quality photos, Stark Auto Sales’ webpage is as engaging as the company it was built for. A family-owned business based out of Toronto, Stark began as a scrap dealer before transitioning into a service for auto parts. Since then, Stark has become a full-service insurance recovery centre, establishing key contracts with major insurance companies and a nation wide presence. As insurance estimates for repairs continue to climb, more and more reparable cars end up being scrapped. It’s not that they can’t be fixed but rather that they are deemed too expensive and not worth it. Stark’s response has been to develop a comprehensive service for repairing and reselling the vehicles or recovering the parts for use among auto recyclers. Stark’s innovation and combination of both analytic and hard-earned intuitive understanding of its various clients’ needs have allowed them to become industry leaders in solutions for pick-up and storage management. Stark’s insurance recovery process is simple. Once an insurer has written off a vehicle, the insurer can use custom software to dispatch the vehicle for Stark to come pick up. Stark picks up the vehicle from the bodyshop itself, fronting any towing and storage cost after attempting to lower such costs through negotiation. With its growing clientele list and relationships on the ground with the shops themselves, the promise of professional partnerships and expanded volume makes negotiating these deals much easier. Once the vehicle is settled with the insurer, Stark buys it from the insurance company, minus the previously mentioned fronted costs. After purchasing the vehicle they either fix it up or strip it for parts and scraps. The vehicles they restore are often sold by retail, but it is the weekly auctions that get them the most attention.

Selling from its Toronto, Ottawa and Montreal locations these auctions offer more than 200 salvaged cars, as well as trucks/ SUVs and motorcycles every week. Auction calendars and listings are offered on its website complete with specs and high quality photos, all you have to do is register online. Adding to the convenience is the number of search options available to give customers every opportunity to get as specific as they need to be in the hunt for just the right vehicle. With an easy to understand system, easy-to-use website and reliable customer service, Stark is making everything simpler for insurers and car-lovers across Canada.

200 Benny Stark Street Toronto, ON M6N 3N4 416-654-7222 starkautosales.com CANADIANRECYCLER.CA

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We have what you need.

New Location: 7900 Northfield Rd, Walton Hills, OH 44146

117 Sinnott Rd, Scarborough ON M1L 4S6 1100 Steeles Ave E, Brampton ON L6T 1A1

We have what We you have New Location: need. 7900 Northfield Rd, Walton Hills, OH 44146

what you need.

117 Sinnott Rd, Scarborough ON M1L 4S6 1100 Steeles Ave E, Brampton ON L6T 1A1 3245 Boulevard Jean-Baptiste Deschamps, Lachine, Quebec H8T 3E4

3245 Boulevard Jean-Baptiste Deschamps, Lachine, Quebec H8T 3E4

✔ Canada's largest inventory of

quality replacement parts

✔ Cooling and suspensions ✔ Customer service you can count on

117 Sinnott Rd, Scarborough, ON M1L 4S6 ✔ The most competitive prices for 1100 Steeles Ave E, Brampton ON L6T 1A1 theWalton bestHills, quality parts ✔ Canada's largest inventory of 7900 Northfield Rd, OH 44146-5525 quality replacement parts 3245 Boulevard Jean-Baptiste Deschamps, Lachine, QC H8T 3E4

✔ Cooling and suspensions ✔ Canada and US largest inventory of ✔ Customer service you can count on quality replacement parts ✔ The most competitive prices for ✔ Cooling and suspensions

✔ Four locations

the best quality parts

✔ Customer you can count on ✔ Fourservice locations ✔ The most competitive prices for the best quality parts ✔ On our website: customer can open account, check price, order online, check the order status and return online ✔ Four locations

Tiger Auto Parts Ltd. Serving the industry since 1985.

Call us toll-free at 1-888-664-6618

PROFILE | FOCUS ON TECHNOLOGY

TIGER AUTO PARTS Service and experience

AUTO PARTS CONTINUOUS TRAINING PROGRAMS, OUR KNOWLEDGEABLE STAFF DELIVER EXCELLENT SERVICE TO OUR VALUABLE CLIENTS, SAVING THEM TIME AND STRESS.

or the past three-and-a-half decades, Tiger Auto Parts has been serving the automotive industry. “In today’s fast paced market, we understand the power of technology and innovation and it is our pleasure to announce that Tiger Auto Parts is one of the first auto parts suppliers that offers 100 percent computerized and online shopping,” the company says. “With our online technology option, our customers can gain access to our inventory, price list, profile, approved or pending orders, return parts and much more at anytime.” One of the largest importers and distributors of aftermarket automotive collision parts in Canada and US, Tiger Auto Parts has more than 250,000 square feet of space devoted to housing its auto parts inventory. Tiger Auto Parts is committed to providing the best quality parts and service at the lowest prices available. Many of the parts it offers come from ISO9000 registered manufacturers and are certified to meet or exceed the OEM specifications set by CAPA. “With a digital inventory of more than 50,000 SKU, our customers are able to search our products. Our customers can gain access to our inventory, price list, their online profile, approved or pending orders, return parts and much more at their own convenience.” The company is a proud member of the Aftermarket Body Parts Association (ABPA) and the Certified Automotive Parts Association (CAPA), industry-recognized organizations that certify the quality of automotive parts used for collision repairs. “Our extensive inventory allows us to reliably and efficiently fulfill the needs of the automotive industry for aftermarket body parts,” the company says. “With Tiger Auto Parts continuous training programs, our knowledgeable staff deliver excellent service to our valuable clients, saving them time and stress.” In recent years, Tiger Auto Parts has grown tremendously. In October 2017, Tiger Auto Parts opened its location in Montreal. In mid 2019, Tiger opened up another location in the United States.

Tel: (416) 750-8578

WeToll: have 1-888-664-6618 what you tigerautoparts.com New Location: need. 7900 Northfield Rd, Walton Hills, OH 44146 117 Sinnott Rd, Scarborough ON M1L 4S6 CANADIANRECYCLER.CA 1100 Steeles Ave E, Brampton ON L6T 1A1 3245 Boulevard Jean-Baptiste Deschamps, Lachine, Quebec H8T 3E4

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