CORPUS CHRISTI
C O N N E C T I N G .
E L E VAT I N G .
YOU CAN TAKE THE TEACHER OUT OF THE CLASSROOM, BUT YOU CAN’T TAKE THE CLASSROOM OUT OF THE TEACHER
SHEILA R O L L I N S
I N S P I R I N G .
Photography By TresPiña Photography
RISING STAR SHYLO OCHOA It Is Possible! LEGENDARY LEADER APRIL MAGNUSON Teaching To Create Change PREFERRED PARTNER SPOTLIGHT JENNY DIBALA - STATE FARM Like a Good Neighbor, Jenny Dibala Is There
AUGUST 2021
2 • August 2021
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#HeilClosingTeam Established in 2018 The Law Office of Jacyr Heil, PLLC is a full service title insurance agency located in Corpus Christi. Our team is committed to providing the highest standard of Title, Escrow and Closing services available in the real estate industry. We are experienced, professional, friendly, and accessible. Utilizing the latest systems and technology, be assured that we are equipped to handle your transactions.
Fee Attorney for Texas Lone Star Title 5350 South Staples, Suite 407 Corpus Christi, TX 78411 (361) 986-1509 realproducersmag.com
Corpus Christi Real Producers • 3
TAB LE OF
CONTENTS 10
14
20
Copy Editor’s Note: Teachers Change The World
Preferred Partner Spotlight: Jennie Dibala
Real Producer: Sheila Rollins
26
28
32
Community: Communities In Schools
Legendary Leader: April Magnuson
Rising Star: Shylo Ochoa
If you are interested in contributing or nominating REALTORS® for certain stories, please email us at amanda.carmichael@realproducersmag.com. DISCLAIMER: Any articles included in this publication and/or opinions expressed therein do not necessarily reflect the views of The N2 Company d/b/a Real Producers but remain solely those of the author(s). The paid advertisements contained within the Corpus Christi Real Producers magazine are not endorsed or recommended by The N2 Company or the publisher. Therefore, neither The N2 Company nor the publisher may be held liable or responsible for business practices of these companies.
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Corpus Christi Real Producers • 5
PREFERRED PARTNERS
This section has been created to give you easier access when searching for a trusted real estate affiliate. Take a minute to familiarize yourself with the businesses sponsoring your magazine. These local businesses are proud to partner with you and make this magazine possible. Please support these businesses and thank them for supporting the REALTOR® community!
ATTORNEY The Law Office of Jacyr Heil, PLLC (361) 986-1509 HeilTexasLaw.com COACHING/CONSULTING Ellison Helmsman Inc (361) 355-4970 EllisonHelmsman.com FINANCIAL ADVISOR Equitable Advisors Ryan Reyna (361) 888-6669 HOME & PROPERTY INSPECTIONS Blue Star Real Estate Inspection Services (361) 462-9018 Blue-StarInspections.com HOME INSPECTION STX Home Inspection (361) 215-0926 southtxhomeinspection.com HOME WARRANTY Fidelity National Home Warranty (800) 308-1422 HomeWarranty.com
6 • August 2021
INSPECTIONS Coastal Bend Home Inspections (801) 834-8709 CoastalBendHome Inspections.com INSURANCE Insure Solutions (361) 239-2464 InsureSolutionsGroup.com State Farm - Jennie Dibala (361) 993-3553 JennieDibala.com LANDSCAPING & LAWN South Texas Curb Appeal LLC (361) 541-3652 SouthTexasCurbAppeal.com MARKETING AGENCY JBBM Marketing (361) 334-0261 jbbmmarketing.com MORTGAGE / LENDER Alterra Home Loans (361) 492-9353 juang.goalterra.com
Gold Financial Services (361) 214-5105 Willow Bend Mortgage Kim Pendergraft (361) 446-3635 KPendergraft.wbm.com MORTGAGE RESIDENTIAL LENDING Sell & Leaseback (361) 371-2239 sellandleasebackyour home.com PHOTOGRAPHY Brianna Cortez Photography (361) 742-0333 Tres Piña Photography (361) 728-1968 TresPinaPhotography.com PLUMBING Unique Service Plumbing Robert Cantu (361) 429-8000 uniqueserviceplumbing.com
PORTABLE STORAGE & MOVING Premier Portable Buildings (361) 944-7269 PremierBuildings.us ROOFING & RESTORATION Phillips Roofing & Restoration (361) 815-3866 PhillipsRoofingAnd Restoration.com SOLAR SPECIALIST/ SOLAR & MORE Solar Power Integrator (361) 360-1800 SolarPowerIntegrator.com TITLE COMPANY Concierge Title of Texas (512) 806-9832 CTOTX.com VIDEOGRAPHER Alpha Film Creative (361) 232-2772 AlphaFilmCreative.com
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Corpus Christi Real Producers • 7
Capturing Life, Creating Art 361-742-0333
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8 • August 2021
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MEET THE
CORPUS CHRISTI REAL PRODUCERS TEAM
Amanda Carmichael Owner / Publisher
Copy Editor / Writer
Ruth Gnirk
Roland Rodriguez
Dr. Kasia Suarez
amanda.carmichael@
write2rgnirk@gmail.com
rolosport68@hotmail.com
kasiasuarez@kw.com
Writer
Writer
realproducersmag.com (361) 816-4495
Brianna Cortez
Rhona Piña
Ruth & Martin Ramos
(361) 742-0333
(361) 728-1968
(361) 232-2772
Anna Price
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geneva@realproducersmag.com
Photographer
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If you are interested in contributing or nominating REALTORS® for stories, please email us at amanda.carmichael@realproducersmag.com
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Corpus Christi Real Producers • 9
copy editor’s note
TEACHERS CHANGE THE WORLD RECENTLY, I FOUND MYSELF PONDERING THE PEOPLE WHO HAVE HAD AN IMPACT ON THE PERSON I HAVE BEEN BECOMING. IN EVERY SEASON OF LIFE, I HAVE MEMORIES OF TEACHERS WHO TOOK THE TIME TO CARE, INFORM, CHALLENGE, AND ENCOURAGE ME. BECAUSE OF THEM, I DID MORE AND WENT FARTHER THAN I EVER DREAMED POSSIBLE.
10 • August 2021
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I read on a .gov website recently that children in Texas spend over seven hours each day in school, and repeat this process 180 days each year. That means that each teacher sacrifices over 1,260 hours annually to shape the next generation in the classroom. That does not account for all the time spent before and after school creating lesson plans, grading tests and papers, examining projects, and giving one on one time to students who need extra help. In this issue we are celebrating teachers who are, or have become, REALTORS® and Preferred Partners. Each one of them brought specialized tools from their teaching “toolbox” into their current position. And each one accesses those tools daily. All of them have found that being a teacher has equipped them to be more efficient and effective, both in their interactions with their clients and with other real estate agents. As you read the stories of these amazing women, we hope it will stir up your desire to connect, elevate, and inspire those who need what you can teach them, and also those who can teach you! We believe the Communities in Schools article will stir up your desire to connect, elevate, and inspire local teachers as well! Grateful for the teachers who are changing lives, Ruth Gnirk, Corpus Christi Real Producers staff writer and copy editor
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Corpus Christi Real Producers • 11
Growth strategies so good, you'll be able to blow marketing money like this too.
12 • August 2021
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ELLISON HELMSMAN INC Strategic Growth Plans - Personal, Professional & Business
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Corpus Christi Real Producers • 13
preferred partner spotlight
ennie Dibala STATE FARM Written by Roland Rodriguez Photography by Brianna Cortez Photography
As an elementary school teacher, Jennie Dibala knew a lot about caring for people. She taught students to be prepared, and she walked with students and families through tough times. After experiencing Hurricane Harvey and helping with relief efforts, Jennie discovered that her genuine concern for others, and her ability to teach were the perfect combination for owning an insurance agency. Now she helps people and families prepare for disasters, and she walks with them through the recovery process. Jennie Dibala had been an elementary school teacher in Michigan before she and her husband John moved to Corpus Christi in 2010. She started teaching at the Seashore Learning Center on Padre Island, and Jennie also created a leadership development business. Then Hurricane Harvey hit in 2017. Dibala continued teaching and developing leaders, but she also actively participated in hurricane relief efforts through her church, New Life Church.
14 • August 2021
As she stepped into a voluntary leadership role, it felt like a full-time job. “I was leading hurricane relief efforts for several different counties and volunteer teams,” explained Dibala. “During the process, I came across many people who didn’t understand their insurance policies and were having complex insurance issues, and some who didn’t have insurance.” During the post-hurricane clean-up, she was focused on helping others, and not thinking about becoming an insurance agent. She was just glad she was in the right place at the right time to help hurting people. “I felt very exhilarated and excited that I was helping people. But at the same time, it was exhausting, emotionally and physically, because we were helping people who came back to nothing. Their homes were completely destroyed,” she recalled. Jennie explained, “The volunteer work was extremely emotional, but as I was taking care of people, it just made
me feel alive. It made me feel like I was doing something really good to help others in need. God had me right where He needed me, in that time of need, for those folks.” Dibala served as a volunteer leader for six months, even when other volunteers had to leave. “That made me start thinking, ‘Where is this going?’ I didn’t want to be a storm chaser, but I still wanted to help people,” she said. Jennie went to a networking meeting that she had previously been involved with through her leadership development business. While she was there, her good friend RJ Alfaro with State Farm in Portland asked if she would consider being a State Farm Agent. The agent complimented Jennie for doing wonderful things as a volunteer, and then said it was the same type of thing State Farm Agents do! RJ had explained, “We help people be prepared for the unexpected, and we help them recover if they have an event where they need us.”
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Finding Beauty in the Storm
Jennie had thought insurance seemed boring, but after praying, she felt she couldn’t pass up the opportunity. Dibala set up a meeting with a territory leader. “I let God lead me through the process. I took several exams, passed them all, and got licensed,” she recalled. The process to become an agent was difficult. State Farm was very particular, and no one could simply buy an agency. She had to go through every step. Finally there was an opening for an agency. Dibala completed her interview in late June of 2018. She was awarded an agency, and then started working on the required twenty-plus weeks of rigorous training. Two weeks after she was awarded her new position, Jennie found out that she and John were pregnant with their first child. She was due to deliver in March of 2019. Jennie worked hard to learn about the systems and processes of the business. She worked just as hard preparing to be a first-time mom. “This all comes down to relationships,” explained Jennie. “It’s about having conversations with folks, and showing them you understand. It’s about being able to educate them on the coverage they have, and what they need. It’s all about having the heart to help people.” Dibala completed her internship, and opened her insurance agency on January 1, 2019. She had her baby February 20, 2019, a few weeks earlier than anticipated. “It all worked out,” smiled Jennie. “We hit huge goals in our first year.” Jennie fulfilled her State Farm temporary contract, proving herself in her first twelve months. “What I have is pretty amazing,” said Jennie. “I have been blessed, and I believe ‘to whom much is
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Corpus Christi Real Producers • 15
Texas was once again officially named the most severe weather state in the country. It is the only state with exposure to nine different types of natural disasters. Texas has seen enough weather-related destruction already this year, from heavy rains, tornados, and violent hailstorms. Experts say Texas is currently in another ‘very active’ Atlantic hurricane season, which officially started June 1.
given, much is required.’ I grew up with a single mom, and we didn’t come from a lot. I never take anything for granted. I worked hard for what I have and where I am at, so giving back is a high priority for my family and I.” Jennie and John have given back to their Coastal Bend community through Habitat for Humanity, various charities and organizations, and youth sports teams. “It’s really important to us to do this,” she said. “We want to lead by example.”
The volunteer work was extremely emotional, but as I was taking care of people, it just made me feel
“My number one goal is to tell people to meet with their insurance agent and understand their policy. I try to educate them as much as I can,” said Jennie, passionately. “People need to understand what is covered and what is not. The role of the agent is to explain to the client what can happen with their coverage in ‘what if’ scenarios.” Dibala said that people need to meet with their insurance agent annually because things change. “Houses change. We add things to the house, and it may not be covered until you have told your agent about the changes. I tell my customers they have to be prepared.” One great idea Jennie shared is for people to take photos or videos of their house with all the cupboards and drawers open so they’ll be able to go through their inventory checklist. This checklist is something every insurance agent should provide for their clients so that the clients can identify what they have in their homes. “You want to have that documentation, in case there is a natural disaster like a hurricane, and you lose everything. The insurance company needs to know what they need to purchase for you to replace,” said Dibala.
alive.
16 • August 2021
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Without enough insurance, or the right insurance, the financial ramifications of a natural disaster can be financially devastating for the victims. Dibala cautioned, “We can’t stop the next storm from happening, but with the lessons learned from Hurricane Harvey, we can be better prepared.” Harvey was one of the largest and most intense hurricanes to hit Texas, causing more than $150 billion in damages. “The best way to prepare for hurricane season is to have a plan in place,” continued Dibala. “When a named storm enters or forms in the Gulf of Mexico, it is too late to purchase insurance.” At that point, explained Dibala, insurance companies put in a moratorium or a freeze, so that agents cannot write new policies or change coverage. Jennie also wants to make sure people know that distance from coastal waters can have an influence on a home’s minimum level of deductible. She said, “Ask, ‘Do I have hurricane coverage?’ and ‘What will my deductible be?’ because a lot of companies will just sell a fire policy, and wind and hail damage will not be included in a policy. So be careful, and be educated, and make sure you have all your bases covered.” Dibala shared that if a storm should hit and damage someone’s home, the first step is to assess the damage with before-and-after pictures. Then call and file a claim with your insurance company. She also recommends that tarps be placed over anything that needs to be covered so there is no further loss. Your agent should be able to confirm whether you have dwelling coverage and/or dwelling extension coverage, and help determine if the damage is worth filing a homeowner’s claim. Jennie said that many victims don’t have flood insurance. Floods are not covered under homeowner insurance policies. Consumers have to purchase special flood policies. “All of Corpus is in some type of flood zone, but not all zones require flood insurance,” Jennie explained.
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Corpus Christi Real Producers • 17
My whole mission is to develop relationships with people and be really present in their life. Jennie shared a few final recommendations for homeowners: • Prepare property for the possibility of a natural disaster, beginning with the roof (the first line of defense against wind and hail) • Strengthen doors and windows • Review insurance policies, and reach out to your agent with any questions
Jennie Dibala continues to teach her clients and the community about preparation and recovery. Her expanded life mission, inspired by her volunteer work after Hurricane Harvey, helps her bring care and relief to her community. Jennie cares about people and looks forward to helping them be informed, prepared, and at peace. She would love to visit with anyone who is interested in learning about wind-hail deductibles, hurricane damage, including windstorms in their policies, or rising water policies.
“I like to tell my clients that there are three types of water damage that can happen at your house: sudden and abrupt damage like a pipe burst, slow leakage and seepage, and flood damage, and that requires a rising water policy. It is well worth the peace of mind. In the event of flooding, unless the area is declared a federal disaster area, there’s not much relief without a policy. And even if an area is declared a disaster area, most government assistance is in the form of loans.”
“Part of my mission is to build relationships with folks as their insurance agent. My whole mission is to develop relationships with people and be really present in their life,” said Jennie, who is expecting her second blessing. “I want to be more than an insurance agent. I want to be a part of their family. I want them to feel like family, and know I have their best interest at heart. That is the whole reason I am here.”
Contact Jennie today to find out more tips on how to protect your clients during this hurricane season.
Discover why over 17 million homeowners ® trust State Farm. Jennie Dibala STATE FARM® INSURANCE AGENT SERVING THE ENTIRE COASTAL BEND, TX 5425 S Padre Island Drive, Suite 122 located in Moore Plaza next to Target
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18 • August 2021
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Corpus Christi Real Producers • 19
real producer 20 • August 2021
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Written By Ruth Gnirk • Photography By TresPiña Photography
SHEILA R O L L I N S SHEILA ROLLINS SPENT THE FIRST TWO DECADES OF HER LIFE A S A S T U D E N T. S H E E N J OY E D S C H O O L S O M U C H T H AT S H E D E D I C AT E D M O S T O F H E R N E X T T H R E E D E C A D E S T O B E I N G A T E AC H E R . S H E I L A E N J OY E D L I V E N I N G U P T H E C L A S S R O O M W I T H C R E AT I V E A N D I N T E R AC T I V E T E AC H I N G T E C H N I Q U E S , AND TOOK THE TIME TO EARN THE TRUST OF HER STUDENTS AND
THEIR
FA M I L I E S .
AS
A
R E A LT O R ® ,
SHE
NOTICES
H E R T E AC H E R ’ S H E A R T A N D S K I L L A R E Q U I T E U S E F U L .
Rollins retired after teaching for 27 years. In her first year of ease, Sheila worked as a consultant. She wanted to make the most of her time and ability to experience life, while still impacting others. “I had a plan for what to do after retirement, but decided that wasn’t what I really wanted to do,” Rollins recalled. “Then my friend Becca Spenst said, ‘Sheila, you should be a REALTOR®.’” For a short time, Rollins had worked as a marketing rep at First American Title. The idea of getting involved in real estate intrigued her. Sheila enrolled in the required real estate courses, aced the test, and was a licensed agent just two and a half months later. Sheila has been a REALTOR® for six years, and said her inner teacher still comes out often. “As a teacher, I didn’t expect the students to know
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everything I know. I may have been teaching the same lesson for the fifth time that day, but it was the first time for those students in that fifth period class to hear the material. It’s the same with my clients. I take the time to connect with them and educate them. There are so many variables involved in purchasing a home!” In the school setting, Sheila explained, it’s not about the teacher. Class time is about the students preparing for their future success and achieving their goals. In real estate, Sheila focuses on helping her clients prepare for their future success and achieve their goals. As a teacher, Rollins facilitated effective communication between all parties, and preemptive problem-solving on a daily basis. It is no different as she serves as a REALTOR®.
Corpus Christi Real Producers • 21
AS
A
T E AC H E R ,
I
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EXPECT THE STUDENTS TO K N O W E V E R Y T H I N G I K N O W.
I
M AY
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BEEN
T E AC H I N G
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SAME LESSON FOR THE FIFTH TIME T H AT DAY, B U T I T WA S T H E F I R S T T I M E F O R T H O S E S T U D E N T S I N T H AT FIFTH PERIOD CLASS TO HEAR THE M AT E R I A L . MY
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22 • August 2021
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Rollins is very protective of inexperienced buyers. For her, it is not about commission or selling, it is about what is best for that client. Many of her clients were former students, or students’ families, or clients that chose to work with her based on recommendations from former students or their families. “They trust me,” she said with a warm smile. Sheila continues with her practice of setting realistic expectations, and communicating them in an up-front, but approachable, way. As a teacher, Rollins had valued collaboration with others who understood the issues, and had similar goals and ethics. She may value it even more in real estate. Her high school Algebra 2 and calculus teacher, Mary Stewart, had a huge impact on who she has become. “She was strict, but I loved math. She taught me that you could have an enjoyable learning environment and follow the rules.”
who needed them.” Rollins and her teammates also volunteered to help with cleanup. Sheila has a growth mindset. Her team, Coastal Connection Realty Group, has received top production and top listing awards. Rollins has been invited to be on the Agent Leadership Counsel as well. She is always trying to help more people, which grows her business. Although numbers don’t define Sheila’s sense of value, she was very encouraged when she realized she had almost doubled her income from 2019 to 2020. Sheila is very analytical and self-sufficient. Yet she enjoys networking, and follows successful people here in the Coastal Bend as well as in other cities. Rollins is not afraid to try new things, like marketing differently to younger generations.
It is important to Sheila to give back, so she volunteers in the community. She values relationships with others. “I don’t have a large family, so my friends are very important. Loyalty is very important to me,” she said. Sheila would like to be remembered as a good communicator, a ready helper, a good friend, and a dog rescuer. Sheila has a special place in her heart for dogs who need help. She volunteers with two different dog rescue organizations, most often as a transporter. One of the rescue organizations is dedicated to the recovery and rehabilitation of Weimaraners (www.weimrescuetexas. org), and the other focuses on the rescue of Rhodesian Ridgebacks (www. ridgebackrescue.org). “My dad’s business was transporting horses,” explained Sheila, “so I’m used to taking animals on trips. Even long ones.” She encourages others to do what they can to help local rescue organizations, including donating and volunteering.
Sheila still likes to lighten the mood, and encourages herself and other REALTORS® not to let hurt get in the way. “You can’t take it personally,” said Rollins. “And you will never get in trouble for doing the right thing.” The education, compensation plan, and culture at Keller Williams Realty are all a great fit for Sheila. She recalls when hurricane Harvey hit in 2016. “I had just been a REALTOR® for a few months. A KW office from McAllen sent a semi truck full of supplies, and Keller Williams provided generators for those
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Corpus Christi Real Producers • 23
24 • August 2021
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JBBMMARKETING.COM 361-446-9031 WE ARE A FAMILY OWNED AND OPERATED, FULL-SERVICE MARKETING AGENCY SERVING ALL OF THE COASTAL BEND AND BEYOND! WANT TO BE NOTICED? BE MORE EFFICIENT? WE CAN HELP! “There are rescues for practically every breed of dog,” explained Sheila. Rather than getting a dog from a breeder, she encourages people who want to own a certain breed of dog to Google the breed name with the word “rescue” to see what rescue dogs are available for adoption. Sheila knows from experience that many rescues will also help organize transportation for the dog, if necessary.
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Sheila attributes her success to several factors. “I pray a lot,” she stated. “I have a big sphere of influence. And I follow through. I am thankful to all of my past clients for trusting me with their real estate transactions.” The lessons Sheila Rollins has learned, both as a student and as a teacher, have helped her become a confident, capable REALTOR® who is making a difference in her community. The former teacher is still learning and still teaching, too.
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Corpus Christi Real Producers • 25
community
Communities In Schools of The Coastal Bend At Communities In Schools® (CIS™), we believe that every student, regardless of race, gender, ability, zip code, or socioeconomic background has what they need to realize their full potential in school and beyond. We walk by their side, in their communities, to challenge the systems and barriers that stand between them and their success in life.
committed to shaping an equitable path to education for future generations. Communities In Schools believes that transformative relationships are key to unlocking a student’s potential. We will succeed by including in our strategies, ingraining in our culture, and reflecting in our behaviors, principles and practices of diversity, equity and inclusion. As a result, we break down immediate and systemic barriers to create and sustain equitable outcomes.
community resources inside public schools—where they are accessible, coordinated and accountable.
In everything we do, we are building a powerful change movement made up of peers, students, and alumni
Founder Bill Milliken began CIS in New York City in the 1970s. He came up with the idea of bringing
Forty years into our mission of surrounding students with communities of support, Bill’s principle continues to
26 • August 2021
“It’s relationships, not programs, that change children,” Bill once said. “A great program simply creates the environment for healthy relationships to form between adults and children. Young people thrive when adults care about them on a one-to-one level, and when they also have a sense of belonging to a caring community.”
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guide our work and serves as a beacon for the next chapter in our history. Communities In Schools of the Coastal Bend was chartered as a 501 (c)(3) non-profit corporation in Corpus Christi, Texas, in 1986 by a group of business, educators, and community leaders concerned with the school’s dropout rates in our community. The founders believed the dropout rate could be reduced by delivering and coordinating the delivery of campus-based social services to potential dropouts. For the past 35 years, CIS has successfully been operating in
the community. From a modest beginning of three (3) schools, CIS now provides leverage and coordinates the delivery of schoolbased social services in 42 schools (Pre k to High School) with a large at-risk population (to inner city neighborhoods to rural communities) through partnerships with 13 independent school districts and one private school in Nueces, San Patricio, Jim Wells, Kleberg, Aransas and Brooks counties.
A great program simply creates the environment for healthy relationships to form between adults and children.
Work with friends, co-workers, or an organization to collect items for students in need.If you wish to donate an in-kind gift, contact Mollie Silva at molliesilva@ciscb.org or (361) 696-4030.
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Corpus Christi Real Producers • 27
legendary leader
APRIL
MAGNUSON
Written By Ruth Gnirk Photography by Brianna Cortez Photography
28 • August 2021
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BE ACCEPTING OF CHANGE.
“I always liked to challenge my students,” she recalled. Magnuson taught the students how to find answers for themselves, and encouraged them to keep learning. Even when students took longer than necessary, Magnuson was careful not to shortcut the process. She reminisced, “If they couldn’t get the right answer, I’d ask them to show me their work. Then we would work together to resolve the issues.” While on summer break in 1984, April stumbled into real estate. Always wanting to learn and grow, she enrolled in a course so she could become a REALTOR®. “When the summer was over, I didn’t go back into teaching,” Magnuson said with a smile. “I started the adventure of real estate!”
April Magnuson has always loved to learn. As far back as she can remember, she has wanted to know more, and she has kept a teachable attitude. To this day, April still enjoys trying to figure out how to make things better and more efficient. April enjoys the challenge of learning new things. She knows how to ask the right questions, and is driven to master information and processes.
April grew up on a cotton farm and ranch in south Texas. Her ability to comprehend and quickly master new things opened up an opportunity for April in high school and college. Although she hadn’t taken formal accounting or bookkeeping courses, April learned how to keep the books for a local cotton gin, and she was invited to do so for seven summers.
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Her love of learning prompted Magnuson to enroll at the University of Texas in Austin, where she earned her Bachelor’s degree in education, specializing in secondary English and speech. Upon graduation, April Magnuson taught middle school for a while. She took some time off of teaching to have a family, and then April returned to teach at a high school level.
The economy was very depressed in the mid-’80s. Large companies were moving out of the Coastal Bend at a very rapid rate. April learned the technical aspects of real estate quickly, and she was very calming as she interacted with people, despite increasing levels of stress. Her desire to learn and to create positive change, and her willingness to challenge herself, inspired her broker at Pacesetter REALTORS® to create a position for her as a relocation director. In a one-month period, the closing of one major corporation caused 250 houses to suddenly be on the market. Very shortly after the closing of that corporation, several other companies closed up or moved out of town. Construction companies went out of business. “The economy was very dependent on oil and gas back then. Now it is more diversified,” recalled Magnuson. “It was a domino effect.” Corpus Christi Real Producers • 29
Magnuson soon developed expertise in selling corporate listings and foreclosures, and in coordinating the completion of construction projects after they were abandoned. She also participated in several commercial auctions in Texas and Washington, DC. With each new experience, April continued learning how to navigate the challenges with growing professionalism and ease. April became so proficient at complex deals that she held a prestigious position with an auction company for almost five years. She was learning new things all the time, and putting them into practice. April was having a greater impact on others than she had ever imagined. Then in 1998, her broker invited Magnuson to buy Pacesetter REALTORS®. April was ready for the challenge. She started with one office in Corpus Christi and 29 agents. April still remembers when she assigned everyone an email address. “Some agents were skeptical and didn’t think the new idea would ever catch on,” she chuckled. “Now, years later, clients can e-sign contracts on their phones!” Times have changed, but some things have stayed the same. April Magnuson is still learning and teaching. She keeps tabs on changes to contracts and addendums from the Texas Real Estate Commission (TREC). She still trains agents and sees that they stay up to date with real estate trends, and she actively mentors. April also loves to educate buyers and sellers. Tommy Steel, Vice President and Relocation Director said, “I have been business partners with April for over 21 years, since the inception of Coldwell Banker Pacesetter Steel REALTORS®. She has always shown willingness to help and work with our agents so they can succeed with their real estate career.
30 • August 2021
THIS IS AN EVER-EVOLVING FIELD. THINGS WERE NOT THE SAME 20 YEARS AGO, 15 YEARS AGO, OR EVEN LAST YEAR! Because of her, our company continues to grow and our agents are well respected in the Coastal Bend real estate community.” Travis Murray, managing broker said, “April believes education never stops in real estate. There is always a new market condition or law to adapt to and decipher.”
“This is an ever-evolving field,” reflected April. “Things were not the same 20 years ago, 15 years ago, or even last year!” Magnuson said she is very proud of the growth within each and every one of her Coldwell Banker Pacesetter Steel agents, beaming with pride at how they have welcomed and
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accepted education and technology. “It is an understatement to say it’s been challenging, but I’m really proud of how they have embraced and grown their business.” Over time, close business associates urged her to merge with and/or acquire other successful companies with similar work cultures and goals. Currently April Magnuson has 135 agents in her Coldwell Banker Pacesetter Steel offices which are located in Corpus, Portland, Calallen, and Beeville. Eight of her agents have been with her for 30 years or more. As a teacher, April had to grade papers. As a broker, April performs digital/paperless management. She and two of her broker-managers look at all agents’ files and contracts. If she or the team notice any potential issues, problems, or missing items, she emails the agent and then has them follow up to ensure that things flow smoothly for clients and transactions.
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Magnuson has received numerous awards over the years, but said while it’s nice to be recognized, that is not her main motivation. “That’s not what it’s all about. It’s about a job well done.” Coldwell Banker Pacesetter Steel REALTORS® has been in the top 100 US Coldwell Bankers for the last 19 of 20 years. She added, “There is so much satisfaction in watching agents grow and become successful!” Reflecting back on the lessons she’s learned, April said, “Don’t be afraid to try new things, or venture out.” She also added, “Be accepting of change.” April Magnuson continues to teach and to touch lives, and strives to continue learning and applying new things all the time. “I’m always learning,” Magnuson said. “When there’s a challenge, I just say, ‘bring it on!’ because I know that challenges help me learn. For me, it’s about the journey, not an accomplishment.”
Corpus Christi Real Producers • 31
rising star
SHYLO OCHOA Written by Dr. Kasia Suarez Photography By TresPiña Photography HMUA: Hair & Makeup by Lulu
Shylo Ochoa is the true definition of a Rising Star, and she is on an incredible journey. She is accomplishing her goals with passion, joy, and a focus on serving others. Her goal as a teacher, a REALTOR®, and a creative artist is to continue doing things for the highest good of others. Shylo seeks to empower students and their families, clients, and her community with knowledge. Shylo Ochoa wants people that come into her life and path to know and feel that they are important to her.
When Shylo was 15, her mother passed away. “Losing her empowered me and made me view life a little differently. A lot of the time when I do things, I think of her.” Shylo recalled, “Granny swooped in, like saving grace, and she is my rock.” She said it’s nice to still have the stability of a mother figure to go to when she wants to think over new ideas, and she loves that she can be vulnerable and candid with her grandmother. Even though things were very difficult after her mother’s death, Shylo says the result of being raised by her grandmother was very wonderful.
Ochoa dreamed of becoming a business woman. She had struggled in school and did not really learn how to read until she was in fourth or fifth grade. Shylo experienced near-paralyzing anxiety, but she was afraid to ask for help. Her eighth grade teacher saw her internal battle, and took the initiative to reach out to Shylo.
32 • August 2021
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Her grandmother used to tell her, “If you are going to do something, do it well,” and Shylo still lives that out today. She said,”I definitely wouldn’t be who I am today if it wasn’t for those two women.” Stressed and grieving, Ochoa dropped out of high school, but then she went back to earn her GED. She attended a trade school to learn bookkeeping, and began working at Del Mar College. After getting married and starting her family, she took a tutoring position to bring in extra income. Through this tutoring position, Shylo was able to connect with students that struggled in school like she did. She reached out to them in the same way her eighth grade teacher had reached out to her. “I try to observe and see what’s not seen and address it in a way that they can walk away with more confidence, and keep their dignity,” said Ochoa. Shylo found her first calling, to become a teacher. She faced a lot of challenging years. Ochoa wanted to help the students become the best version of themselves. The ones who needed her help the most seemed to be the greatest challenge to her, emotionally and professionally. She will never forget the burden she felt to help struggling students. Students like the little kindergartener who had a very difficult
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Corpus Christi Real Producers • 33
time trying to learn the fundamentals. She wondered how she would reach her students, and she questioned her abilities. Shylo reached out to the right people. She never gave up and continued to put her heart and soul into teaching. Three years later, she reached a turning point. Ochoa received a note on her classroom door from the struggling kindergartener, who was now in third grade. The note said, “Mrs. Ochoa, Thanks for being by my side.”
Art credit: Corpus Christi Portrait Artist, Alison McLean Schuchs
That note changed her whole perspective on teaching. It changed her life. “That little baby kept this for three years, and whatever connection we had stuck with him,” she reminisced with tears in her eyes. “And then there are all the hugs I get from my former students, who are now fifth graders. This is an incredible feeling!” Ochoa continues to teach to this day and doesn’t plan to quit. She also brings joy to people’s lives through her beautiful creations. Shylo had learned the art of making jewelry from her grandmother. Ochoa had always been drawn to crystals and things that sparkled, and she enjoyed learning to craft unique creations. Making necklaces, rings, and bracelets was a fun hobby that helped her decompress. The more she made, the more creative she became. Soon Shylo’s friends told her that she needed to create a Facebook page and share her pieces with the world. At first she said no, feeling that it would make her vulnerable, and open herself up to the criticism of others. But when she finally decided to share her jewelry, and launch her business Works of Heart by Shylo, she received nothing but positive reviews. One of her early customers was a gentleman who asked Ochoa to make an engagement ring for his future wife. Ochoa was in disbelief that he wanted her to make such an important gift. While teaching and creating jewelry allowed her to follow the passions in her heart, her head was still fascinated with design, floor plans, and structure. She loved old houses and antiques because of their beauty and because of the stories behind them. Like her carefully crafted jewelry, a home was built for people to enjoy, and to be the foundation for the creation of memories.
34 • August 2021
When she and her husband bought their first house, they felt that their agent hadn’t kept them informed, and remembered feeling like the entire experience was scary. She wanted to inform and empower clients who are making one of the biggest purchases in their lives. One day at recess, Ochoa told her coworkers that she was going to become a real estate agent. They knew how much she loved teaching, and did not believe her. She had her own misgivings, feeling she needed to stay focused on teaching, but the idea continued bubbling up in her heart and mind for four years.
If you are going to do something, do it well. Shylo decided to enroll in a real estate course, promising herself that if she didn’t pass, she would not pursue it, but if she passed, it meant she needed to follow through and impact the world as a REALTOR®. As she progressed through the classes, she continued to pass the tests. Ochoa remembers saying to herself, “God, are You sure?” When it came down to the State and National exams, she knew it was “sink or swim” time. She has always tried to allow things to be organic, and if something was not meant for her, she would let it go and not allow herself to feel stressed over it. Shylo started her career as a REALTOR® in November 2019. She sets herself apart from other agents in the way that she incorporates her background in education, helping her clients feel informed and empowered about the choices they can make. She is very detail-oriented and shares numbers, charts, and data with her clients. She wants the experience to be as effortless and worry-free as possible. Ochoa credits her success with Keller Williams to the support and education that they provided her. In 2019, Ochoa received a bronze medal for her volume during her first year as a REALTOR®. Shylo was grateful, but told friends, “Next year is gold!” The following year, Ochoa’s production was $1.2 million and she received a gold medal!
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In a room full of professionals, Ochoa knows she belongs there and wants others to know that she belongs there as well. Her advice to others is to not let people take advantage of them, or see them as “less than.” She encourages others not to be afraid to put themselves out there by asking for help, and by celebrating the successes of others. Shylo has also learned that not every client that comes her way is meant for her. There can be great wisdom, and peace, in referring a client out. She discovered that it is ok not to be everything to everyone. If an agent is not compatible with a client, the best help they can give is to connect them with someone who is a better fit for their expectations and values. Ochoa thinks of her clients and her students as her friends, and treats them that way. Shylo tries to create a safe little community with others, caring about them as people, and not just talking about business. Shylo believes in being transparent. “What you see is what you get. I don’t pretend to know everything, but I know where to find the answers,” she said.
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Corpus Christi Real Producers • 35
While juggling three professions, Ochoa continues to focus on her own growth. With everything going on in the real estate market, Shylo said it is important for agents to stay informed and keep expanding their knowledge. She continues to perfect her skills by reading and learning about what the market is doing so she can understand the trends she sees. Shylo also enjoys being able to lay it all out on a canvas. Teaching in itself is demanding. Adding her growing Works of Heart by Shylo, and then pursuing real estate as well may seem overwhelming to some, but not to Shylo. She believes it’s not about balance, but about prioritizing. “You need to do what you need to get done, when it needs to get done,” she laughed, adding “Just let that energy flow as you complete it.” Ochoa’s husband of 23 years has been very influential in her life. “He has this ability to remain calm in chaos, and deliver what needs to be delivered effectively,” she said warmly. “I wear my heart on my sleeve and I see it, feel it, and say it in the moment. But he is my calm in the storm, and I look up to that.” She said her husband’s generous, selfless nature teaches her by example, and he is her biggest encourager, supporting her in all that she does. “It is possible!” Shylo said. “I feel like my life has been a little bit of everything. Education, real estate, and art all picked me. I really feel like the thing that keeps coming to me it’s possible, and I must remind myself of that. Life is good.” Through the ups and downs, the bumpy roads, and the hardships, Shylo has held on to her joy. This Rising Star is making the world a better and brighter place for others.
36 • August 2021
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