SECURITY
THE MAGAZINE FOR SECURITY PROFESSIONALS
PUBLISHED BY THE AUSTRALIAN SECURITY INDUSTRY ASSOCIATION
[MAGAZINE] VOL.20 | ISSUE 5 | DEC 2015/JAN 2016
2015 AUSTRALIAN SECURITY
INDUSTRY AWARDS
FOR EXCELLENCE WINNERS
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CONTENTS CONTENTS VOL.20 | ISSUE 5 | JANUARY 2016
VOL.19 | ISSUE.1 | APRIL 2014
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WINNERS OF THE 2015 22 AUSTRALIAN SECURITY SECURITY INDUSTRY 2014 AWARDS FOR BREAKS INTO EXCELLENCE MELBOURNE
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YOUR WHS 30 24UNDERSTANDING TRAINING OBLIGATIONS
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TRAINING - THE KEY TO PROTECTING THE LITTLE GUY MEETING CHANGING NEEDS PROMOTING THE USE THE NBN - WHERE OF ASIAL MEMBERS
06 | President’s message 08 | Neville Kiely honoured 08 | President’s message with Life Membership 09 | Security 2014 Gala dinner 10 | ASIAL Consumer and conference awareness campaign 10 | Privacy legislation changes wraps up 14 | ASQA inquiry 12 | Platinum Members 16 | 2014 Australian Security recognised Industry Awards for Excellence
ASIAL Strategic Partners:
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32
TO NOW?
14 | Senate to consider long service leave portability 20 | Changes to specialist cabling 21 | Outstanding Security competencies Performance Awards 32 | Help your employees catch winners their super 34 | ASIAL New member 34 | A busy year ahead in listing Workplace Relations 35 | ASIAL Member
36 | ASIAL new member listing /
ARE YOU PREPARED?
recognition program 36 | IR article Recognition program 38 | ASIAL Monitoring centre 37 | ASIAL Monitoring centre certification listing certification listing 39 | Hot products 38 | Hot products 42 | ASIAL Calendar of events 42 | ASIAL Calendar of events
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PRESIDENT’S PRESIDENT’S MESSAGE MESSAGE
Showcasing the A significant PROMOTING CULTURE contribution our industry makes OF PROFESSIONALISM to the Australian economy
THE MAGAZINE FOR SECURITY PROFESSIONALS Editorial and Advertising
A
fter more than a decade, the Security 2014 Exhibition and Conference returns to Melbourne in early June. Judging by the strong response from exhibitors, the long awaited return has been well received.This year’s event will run from the 4-6th June at the Melbourne Exhibition & Convention Centre. It is now nearly 30 years since a small group of ASIAL industry representatives organisedhe the first industry recent Australian Security exhibition. It is pleasing to see Industry Awards for Excellence that the event continues to go and Outstanding Security from strength to strength and Performance Awards dinner provide an opportunity for the (see pageto18) provided an opportunity industry showcase the to celebrate all that is good our impressive array of productsabout and services industry. When you look at the calibre it offers.Through the ongoing partnership between Diversifiedsupplied Communications of the nominations by winners Australia andyou ASIAL, the Association and finalists, cannot help but be continues toThe playawards a key role in helping to impressed. for excellence showcase the industry’s capabilities. continue to be an important priority for This year’s expanded exhibition floor ASIAL in showcasing the contribution space and outstanding conference our industry makes to the Australian program provides an excellent opportunity economy. to view the latest security technologies, The awards dinner also provided an hear from internationally renowned opportunity to formally recognise the experts, as well as network and socialise contribution Kielyfrom has made with industryNeville colleagues acrosstothe country. the Association over more than two Another industryveteran, event I decades. Aimportant security industry would like to bring your attention to is the Neville was inducted as ASIAL’s 12th Life 19th Annual Australian Security Industry Member. Congratulations Neville! Awards for Excellence to be held in Driving and promoting a culture Sydney on the 23rd October 2014. Our of excellence and professionalism industry performs an increasingly continues to beinathe major priorityeconomy for important role Australian ASIAL. Sadly, all too often we are let and it is important that this is recognised down byawards the quality of training through programs suchprovided as this. Nominations areInnow forthe the awards, to our industry. this open regard so I urge you to consider lodging anthe efforts of regulators in overviewing application. Further details available on performance of Registeredare Training page 28 and through the ASIAL web site. Organisations has been disappointing Later this year ASIAL’s board elections and has damaged our industry’s will be conducted by the Australian reputation. Electoral Commission. Members will be The review training provided notified in due into course by the AEC about
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arrangements for the election.This process allows for every Duly Authorised Representative of a financial corporate member the opportunity to submit a postal vote. In my previous President’s Message, I wrote about the importance of good governance practices. Failure to do the right thing more often than not will result in negative consequences for your organisation. an Association ASIAL to the securityAsindustry conducted by actively enforces its the Australian Skills Quality Authority Professional Code of Conduct, (ASQA) is nearing completion. ASQA’s a position matched by our recommendations, due for release any actions.The ASIAL Board’s day now, will we hope mark a major recent decision to expel turning point. Hootspah Pty Limited from its A few weeks ASIAL aCEO Bryan membership andago to impose $120,000 financial and specific de Cairessanction and myself met with Chief compliance requirements on thefrom Kings Commissioner Chris Robinson Security Group highlights this.The ASQA to articulate the Association’s continuation of the Kings Security Group’s position on strategies aimed at raising ASIAL membership was conditional on the quality of training provided to the accepting and complying with payment of security industry. In particular, we the sanction and meeting specific stressed therequirements.The need for regulators to target compliance company the performance of Registered Training advised that it was unable to maintain its Organisationsasinrequired delivering membership by quality the ASIAL training,and rather placing further Board, as athan result their ASIAL membership was relinquished. regulatory burdens on employers. Whilst it is Commissioner’s important to learn from the The Chief mistakes of others, it is is equally as willingness to engage encouraging. important to understand that compliance We look forward to release of is not a dirty word. For our industry to ASQA’s recommendations and to an grow and flourish, it is vital that we improvement in the quality of training develop a stronger culture of compliance. provided ourforward industry.to seeing many of Finally, to I look Finally, I would likeintoMelbourne wish you or and you at Security 2014 later your a happy period and in thefamilies year at the 2014 holiday Australian Security Industry Awards for Excellence. a successful 2016.
Security Insider is published by The Australian Security Industry Association Limited PO Box 1338 Crows Nest, NSW 1585 Tel: 02 8425 4300 • Fax: 02 8425 4343 Email: communications@asial.com.au Web: www.asial.com.au Publisher
Editor Bryan de Caires | security@asial.com.au Editorial Enquiries communications@asial.com.au Advertising Tania Laird | advertising@asial.com.au Creative Director Martin Costanzo | martin@webfx2.com.au Graphic Design + Digital Webfx2 Digital | design@webfx2.com.au Editorial Contributors Contributors ChrisBryan Delaney Greg Jennings ChrisAON, Delaney, de and Caires, John Fleming,
MaddiePrint Begg-Cotter, Janet Lazzaro + Distribution and Kirsty JaggerGroup Nationwide Advertising Print + Distribution Published bi-monthly Fineline Printing Estimated Readership of 10,000 Published bi-monthly Views expressed in Security Insider do not Estimated readership 10,000 necessarily reflect the opinion of of ASIAL. Advertising does not imply endorsement by ASIAL, unless
Views expressed in Security Insider do not necessarily reflect the opinion of ASIAL.Advertising
otherwise stated with permission. All contributions are though the publisher doeswelcomed, not imply endorsement by ASIAL,reserves unless the
otherwise stated with permission. right to decline to publish or All to contributions edit for style, are welcomed, though the publisher reserves the right to decline to publish or to edit for style,
grammar, length and legal reasons. Press Releases to: security@asial.com.au. grammar, length and legal reasons. Press Releases Internet references in articles, stories to: communications@asial.com.au.
advertising were correct at the time of printing. ASIAL does not accept responsibility formisleading
ASIAL does not accept responsibility for misleading views. (ASIAL) All Allrights rightsreserved. reserved. views. Copyright©2014 Copyright©2016 (ASIAL)
Reproduction of Reproduction of Security SecurityInsider Insidermagazine magazinewithout without permission isisstrictly Insider is is permission strictlyprohibited. prohibited.Security Security Insider a subscription based publication, rates and further details can be found at www.asial.com.au.
a subscription based publication, rates and further details can be found at www.asial.com.au.
[NEXT ISSUE] FEBRUARY 2016 [Next Issue] AUGUST 2014
ISSN 1442-1720 ISSN 1442-1720
Kevin McDonald
Kevin McDonald President President
and
Internet references in articles, andof printing. advertising were correct at stories the time
innerrange.com
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NEVILLE KIELY HONOURED WITH LIFE MEMBERSHIP From time to time ASIAL honours an individual who has, over time, contributed significantly to the Association and the industry by bestowing them with Life Membership of the Association. Neville Kiely, Managing Director, Central Monitoring Services was inducted as ASIAL’s 12th Life Member at the 20th Australian Security Industry Awards for Excellence dinner by ASIAL President Kevin McDonald. “Neville is a Security industry career veteran. He commenced his security journey at Wormald Security back in the 60s, before establishing his own business in 1990,” Mr McDonald said. “When Neville started Central Monitoring Services he opened up the alarm monitoring market to smaller installers across the country to enable them to provide the full service to customers. Barriers to entry were broken down and customers were given greater choice.
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“As a pioneer of bureau alarm monitoring, Neville has demanded the highest standards from his staff and quality from his bureau installers, setting the benchmark for others to follow. “Neville served as an ASIAL Director from 1987-2005 and during this time he chaired the ASIAL Alarms Committee. Under his stewardship the committee played a key role in helping shape and direct the growing electronic security sector through the
development of codes of practice and standards. “Neville has been an active ASIAL representative on the Standards Australia’s EL-031 Technical Committee which has helped forge the direction of the installation, monitoring and alarm response for the industry. Neville, congratulations and well deserved.” To view the full list of Life Members, visit www.asial.com.au/about-us/lifemembers.
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CONSUMER AWARENESS CAMPAIGN WRAPS UP SOON
After kicking off in Victoria in July, moving to Western Australia and South Australia, then Queensland and New South Wales, ASIAL’s consumer awareness campaign has since wrapped up in November in the Northern Territory, Australian Capital Territory and Tasmania. Raising awareness of members among consumers, the campaign involved billboard, train, bus and radio advertising, all pointing to a Home Security Challenge (www.homesecuritychallenge. com.au) which sent Australian householders in the direction of our Facebook page and the ‘Find a Member’ search function of the ASIAL website. More than 1,100 householders have taken the challenge, revealing interesting insights into home security awareness and practices among Australians. And our Facebook page, started in November 2014, now has 1,190+ followers who we will continue to educate on the importance of using licensed
10 //SECURITY INSIDER DEC 2015/JAN 2016
security professional who are ASIAL members into the future. Members have been great in their uptake of this campaign; sharing it on their websites and social media accounts, and requesting hundreds of free member stickers for windows and cars. And while we understand home security isn’t everyone’s domain, we hope you took
advantage of the high visibility brand awareness campaign to speak to the credibility of your own organisation. The next campaign is currently being developed, with a view to focus on business security. In the meantime follow us on Facebook to engage with end users (www.facebook.com/asial. official).
INDUSTRY NeWS
PLATINUM MEMBERS RECOGNISED ASIAL President Kevin McDonald presented Advance Alarms (NSW) and Central Monitoring Services with Platinum Membership certificates at the Australian Security Industry Awards for Excellence, in recognition of their 25+ years of consecutive ASIAL membership. In addition, ART Security Pty Ltd based in Melbourne have also recently attained Platinum member status. The program was launched at ASIAL’s 2011 Australian Security Industry Awards for Excellence to provide eligible long-standing Members with a point of difference when promoting their security
services. Eligible Corporate Members are recognised once they attain the following milestone anniversaries: Platinum, Gold, Silver and Bronze Members:
Briefing. • Are acknowledged on the ASIAL website and in Security Insider magazine. • Have access to a Platinum, Gold, Silver or Bronze ASIAL
• Have the opportunity to be presented with a Membership Certificate of Recognition and have their photo taken at an upcoming ASIAL Industry
Member Recognition logo. For further information on the program please email security@ asial.com.au.
2016 AUSTRALIAN SECURITY INDUSTRY AWARDS FOR EXCELLENCE The 2016 Australian Security Industry Awards for Excellence will be presented on the 20th October 2016 at the Westin Hotel, Sydney. The awards will be held in conjunction with the Outstanding Security Performance Awards – a global initiative. By nominating for the awards you will have the opportunity to be recognised nationally and tell your story to a wider audience and if successful, you will be able to promote your achievements to customers through the use of the Awards for Excellence winner’s logo. Nominations will open in April 2016. For further information visit www. asial.com.au
12 //SECURITY INSIDER DEC 2015/JAN 2016
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VICTORIAN PORTABLE LONG SERVICE LEAVE INQUIRY The Victorian Parliament’s Economic, Education, Jobs and Skills Committee is conducting an inquiry into employer schemes that provide portability of long service leave entitlements for Victorian workers as they move between jobs in the same or similar industry. The issues the committee will investigate include: • Which sectors, industries or occupations may benefit from portable long service leave schemes • The role of Government in facilitating such schemes • Possible models, including governance, compliance and enforcement arrangements for portable long service schemes • The capacity to operate such schemes both within Victoria and nationally • The impact of such schemes on employment The Committee will examine existing portable long service leave schemes, the financial and economic impacts of long service leave arrangements and whether alternative mechanisms could better meet the objectives of a portable long service scheme. ASIAL’s CEO Bryan de Caires and
Industrial Relations Advisor Chris Delaney have provided an industry perspective at one of the Inquiry’s public hearings.
TRAINING FOR THE SECURITY INDUSTRY IN AUSTRALIA
team’, which included regulators. Among the key findings include: • Coroners have raised concerns over public safety due to poor training for security personnel; • Concerns that the training package is deficient in relation to addressing the risks and dangers of restraints and the safe use of restraint techniques. • Poor quality training and assessment; • Inconsistent licensing requirements across states and territories, and inadequate content in qualifications; • Training courses are generally very short and do not allow sufficient time for the development and assessment of skills and knowledge;
In 2014 the Australian Skills Quality Authority (ASQA) commenced a review into training provided to the security industry. The review was initiated in response to persistent concerns raised by stakeholders, the general community and Coroners’ reports in New South Wales (NSW), Victoria and Queensland about the quality of training provided for workers in the security industry. ASIAL represented the security industry on the ‘review’s management
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Senate to consider long service leave portability On Monday 9 November 2015 the Senate resolved to inquire into portable long service leave schemes. The Education and Employment References Committee will conduct the inquiry, after the Senate backed a motion put forward by Greens Senator Janet Rice and Independent Senator John Madigan. The committee will consider how such portable schemes might be structured, the role of the federal government in establishing them and the effect of varying state long service leave entitlements on such a scheme. The terms of reference includes: The feasibility of, and options for, creating a national long service standard, and the portability of long service and other entitlements, with particular reference to: • The number of Australians in insecure work • The extent and nature of labour market mobility • The objectives of portable long service leave schemes, and the key
components that might apply; • Which sectors, industries or occupations may, or may not, benefit from such schemes; • The operation of a portable long service scheme, including: • How and by whom such schemes might be run • How such schemes could be organised, be it occupational, industrial or other • The appropriate role for the Commonwealth Government in facilitating portable long service leave schemes • The impact of varying state and territory long service leave arrangements on a potential national long service scheme administered by the Commonwealth and • The capacity to operate such schemes within or across jurisdictions, including recognition of services The committee is yet to meet to set dates for submissions and reporting. ASIAL will lodge a submission once further details of the inquiry become available. In preparing its submission, ASIAL will conduct a survey of its members (responses to the survey will be anonymous).
• Concern that licensing standards are being compromised through the use of mutual recognition to gain security licences; • Very little workplace assessment is being conducted; • Inadequate literacy, language and numeracy skills to undertake security qualifications or to work in the industry; • A need to review the alignment of qualification requirements for unarmed security guards and crowd controllers need. The review’s recommendations are anticipated to be released shortly.
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Committed to delivering best-in-class security products to security channel markets, one of the world’s largest and most recognised security solution providers, Interlogix, has partnered with Security Merchants Australia. The Security Merchants value proposition complements the Interlogix portfolio well. SMA holds a strong position in the market for specification, technical support and delivering the best customer service experience in the industry. From the 23rd of November 2015, Tecom®, TruVision®, Aritech®, ITI™ (formerly Sentrol) and IFS™ products will be distributed by Security Merchants Australia.
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ASIAL HOME SECURITY CHALLENGE Over the past few months ASIAL has conducted research into the security mindset of Australian householders through its free online Home Security Challenge. To date, almost 1,100 householders have taken the Challenge, revealing some interesting insights into the security behavior of Australians. Among some of initial findings include: • Almost 60 per cent of respondents indicated that they do not have a home alarm system. Of those with an alarm system, 10 per cent only use it when they go away on a
holiday, while 30 per cent turn it on every time they home. • More than 35 per cent say they wouldn’t know if someone was approaching their home at night unless they knocked on the door, whilst 42 per cent have a sensor activated light which comes on. • Over 20 per cent leave a spare set of keys hidden outside the house. • Only two per cent said they would send out an open online invitation to a party, with more than 85 per cent opting to personally invite a small group of close friends and around 12
THE SECUREBIZ QUIZ CAMPAIGN As a follow up to its successful Home Security Challenge, in early 2016 ASIAL will roll out the SecureBiz Quiz consumer awareness campaign. The primarily digital campaign will be supported by selective print advertising targeting business operators. The campaign aims to get business owners thinking about whether their business has outgrown its security. The campaign will kick off in February and run for two weeks across 244 digital screens in the premium CBD office towers of Perth, Adelaide, Melbourne, Sydney, Canberra and
Brisbane. The campaign will also include airport advertising on the Metro Executive network over the Easter long weekend which comprise 49 digital screens in Sydney, Melbourne, Brisbane, Adelaide and Perth domestic airports. These screens target 100 per cent of all departing and arriving passengers, as well as every entry and exit to the Qantas Clubs and Business Lounges. Further information about the campaign will be circulated to members in the New Year.
per cent registering their parties with the police. A detailed report of the Home Security Challenge findings will be published in early 2016.
WORKPLACE INJURY CLAIMS IN THE SPOTLIGHT IN SA
RETURNTOWORKSA (THE OLD WORKCOVER) IS REVIEWING WORKPLACE INJURY CLAIMS DUE TO RISING COSTS. ASIAL WAS APPROACHED BY RETURNTOWORKSA AND HAS PROVIDED THEM WITH AN UNDERSTANDING OF THE RISK FACTORS IN THE INDUSTRY IN AN ENDEAVOUR TO HELP MAKE A DIFFERENCE IN REDUCING INJURIES AND COSTS OF CLAIMS. 16 //SECURITY INSIDER DEC 2015/JAN 2016
AWARDS FOR EXCELLENCE
2015 AUSTRALIAN SECURITY INDUSTRY AWARDS FOR EXCELLENCE WINNERS Around 250 security professionals gathered at The Westin Hotel on Thursday 22 October to celebrate winners of ASIAL’s 20th Australian Security Industry Awards for Excellence at an Awards Dinner hosted by media personality James O’Loghlin. ASIAL CEO Bryan de Caires said the evening was an important opportunity to recognise excellence within the industry and acknowledge the important role security plays in keeping the community safe. “Australia’s security landscape has changed significantly in recent years as new threats and challenges have emerged. Increasingly, the private security industry is being called upon to perform a greater role as part of Australia’s national security mix,” “The Australian Security Industry Awards for Excellence provide an opportunity to reflect on the important and often unseen role the industry performs and to recognise the efforts of the many professionals and organisations who day in day out contribute to help keep us safe.”
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Decided by an independent judging panel, winners of the 2015 Australian Security Industry Awards for Excellence were as follows. Gender Diversity: MSS Security. MSS Security’s commitment to gender diversity is demonstrated through a range of initiatives to increase female workforce participation and
engagement, key component of which is their partnership with Industry Women Central. Gender Diversity: SNP Security. SNP Security has introduced two initiatives to redefine the future of women within the company, #ConnectedWomen strategy and the Women in Leadership program. These
AWARDS FOR EXCELLENCE
Wilson Security initiatives were formed to embed gender diversity at every level of the organisation and ensure equality within the security industry. Special Security Event: Wilson Security. The successful deployment of Wilson Security’s Tier 1 security officers and equipment for the G20 events and Leaders’ Summit was publicly acknowledged by key leaders of the Australian Government.The G20 contract was the largest and most complex private security operation in Australia. Indigenous Employment: MSS Security. MSS Security’s commitment to providing a supportive and culturally inclusive workplace, that recognises and respects indigenous people is demonstrated through its partnership with an indigenous recruitment training partner.
MSS Security
Mohammed Mustafa
Individual Achievement - General Security: Mohammed Mustafa. Mohammed is part of the Access Group Solutions security team at the Dandenong Plaza Victoria, a site that suffered from significant problems with gang related incidents and assaults. His proactive work with local youth and gang members has resulted in a change in their mentality from being violent and disruptive toward the community to a more considerate approach. Individual Achievement - Technical Security: Richard Bone. A diligent and conscientious employee of Chubb Electronic Security, Richard is known for his passion for technology and dedication to ensure every customer’s needs are handled promptly.
Product of the Year - Access Control: Gallagher. Gallagher’s state of the art security management platform introduces a mobile application solution that significantly extends visibility and control of access and perimeter alarms. The application allows guards to become more mobile and better able to quickly identify and react to alarms requiring further attention.
SECURITY INSIDER DEC 2015/JAN 2016// 19
AWARDS FOR EXCELLENCE
Ness Corporation
Gallagher
Fredon Security
SYLO
Chubb Electronic Security
Axis Communications
Product of the year - Alarms: Ness Corporation. Mezzo is the latest security and automation solution developed by Ness Corporation. The smart home controller combines spread spectrum wireless, z-wave and IP technologies to handle multiple security, automation, energy management, CCTV, intercom and medical alarms. Product of the Year - CCTV: Axis Communications. Optimised for video surveillance, Axis Communication’s Zipstream technology lowers bandwidth and storage requirements by an average of 50% for many common 24/7 surveillance recordings, making it possible to use higher resolution and increase forensic detail. Product of the Year - Communication/ transmission systems: SYLO. Sylo’s Cortex system improves the safety and quality of life for many civic and business communities by combining public amenity
and safety infrastructure in one device. Technical Security Solutions projects over $100,000: Fredon Security. Fredon Security installed a unified Access Control and Video surveillance system with fixed and wireless duress. The installation is in an iconic building at Martin Place Sydney occupied by the NSW Department of Premier and Cabinet and caters for VIP guests and government officials. Technical Security Solutions - projects over $100,000: Chubb Electronic Security. Chubb Electronic Security successfully implemented a vast and challenging security project for the Department of Defence. Finalists included: Special Security Event: ACES Group, Corporate Protection Australia, MA Security Guards and Thales; Individual Achievement - General Security: Blahoj (Bobby) Mitreveski and Namani Rainibogi; Product of the Year: Westinghouse;
Product of the year - Alarms: Honeywell and Xtralis; Product of the Year- CCTV: Genetec, Honeywell and Sylo; “Congratulations to all of the winners and finalists,” Mr de Caires said. “Many thanks to those who attended to celebrate the outstanding achievements of their colleagues and peers, and to our sponsors who very generously showed their support of growing professionalism within the industry by contributing to the success of this prestigious event: Lead dinner sponsor, Security Communication Solutions International (SCSI); entertainment sponsors AON and Liberty International Underwriters; and award category sponsors Wilson Security, ASG Integracom, Diversified Communications Australia, the Security Exhibition and Conference, Complex Institute of Education and Archer.” Nominations for the 2016 Australian Security Industry Awards for Excellence will open in April 2016. Check www.asial. com.au for regular updates.
ASIAL would like to acknowledge the following organisations for their support of the Australian Security Industry Awards for Excellence. Lead dinner sponsor:
Entertainment sponsor:
20 //SECURITY INSIDER DEC 2015/JAN 2016
Award category sponsors:
The OSPAs
AUSTRALIA’S INAUGURAL OSPA’s WINNERS ANNOUNCED AT THE AUSTRALIAN SECURITY INDUSTRY AWARDS FOR EXCELLENCE Australia’s inaugural Outstanding Security Performance Awards (OSPAs) were presented alongside the 20th Australian Security Industry Awards for Excellence at a Sydney awards ceremony, organised and hosted by the Australian Security Industry Association Limited (ASIAL).
2015 >
SECURITY INSIDER DEC 2015/JAN 2016// 21
The OSPAs
The OSPAs are a global awards program that recognise and reward companies and individuals from across the security sector. The OSPAs are designed to be both independent and inclusive, providing an opportunity for outstanding performers, whether buyers or suppliers to be recognised and their success to be celebrated. The Founder of the OSPAs, Professor Martin Gill who is based in the United Kingdom attended the ceremony and presented the winners with their awards.
Security Risk Management and deliver an effective and efficient Physical Security Strategy to support the organisation.
Outstanding Security Consultant: AECOM Australia. AECOM have successfully provided a full suite of services from Security Master Plan and Security Risk Assessments to complex design services which have positively influenced and optimised security design outcomes.
Outstanding In-house Security Manager: Melbourne Racing Club. As Security Manager at the Melbourne Racing Club, Grant Frankel is responsible for the security operation of three racecourses. Each year ove one million people pass through the doors as they attend over 500 events. Grant has implemented numerous programs to provide a safe environment and enhanced customer experience.
Outstanding In-house Security Team: Sydney Water Corporation. Sydney Water’s physical security group has worked with internal stakeholders to provide support in key operating areas of
Outstanding Security Partnership: SNP Security. SNP Security has worked closely with Qantas to successfully deliver security services for the Qantas freight business.
Outstanding Guarding Company: Southern Cross Group Services. Investing in technology and focussing on their staff, Southern Cross Group Services has delivered
outstanding performance in all areas of their business.
Outstanding Security Training Initiative: Chubb Electronic Security. Chubb Electronic Security has invested in its people to enable them to meet the changes in technology, comply with regulatory requirements and enable them to meet the quality and performance expectations of customers. Finalists included: Outstanding In-house Security Manager: Duncan Parkin, Phillip Morris Limited and Daniel Wright, Executive Risk Solutions; Outstanding In-house Security Team: Australia Post and Thales; Outstanding Security Consultant: ACES Group and NAB; Outstanding Security Partnership: Streamcorp Armoured and Risk Protection Group Pty Ltd; Outstanding Guarding Company: CAP Security Services and Executive Risk Solutions; Outstanding Security Training Initiative: Prosegur and Tactical Training. “Many congratulations to all the winners; there was a competitive field in all categories,” Mr Gill said. “The OSPAs is a worldwide scheme that aims to promote and celebrate excellent work in the security field and show the world how essential and valuable security work is. Winning a credible industry award is a valuable achievement.” All over the world negotiations are taking place to initiate OSPAs award programmes, and the expectation is that once a core number of national OSPAs programmes are established the winners for the awards for each category will be entered for a worldwide OSPA.
22 //SECURITY INSIDER DEC 2015/JAN 2016
HW_S
IP Monitoring Solutions
Honeywell Internet Monitoring Honeywell’s IP Solution makes your network alarm system communication more secure, rapid and economic by allowing your Vista control panel to communicate to a Central Monitoring Station through a network via TCP/IP protocol.
For more information call 1300 234 234, email HoneywellSecurity.as@honeywell.com or visit www.honeywellsecurity.com.au Š 2015 Honeywell International Inc. All rights reserved.
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CASE STUDY: CHUBB ELECTRONIC SECURITY
CASE STUDY:
CHUBB ELECTRONIC SECURITY: TRAINING THE KEY TO MEETING CHANGING NEEDS g
By Kirsty Jagger, Marketing & Communications Manager, ASIAL
The security landscape is rapidly changing, as is technology.To ensure security providers can best serve customer needs, it is vital they commit to a culture of continuous improvement; one that offers employees the best possible training. Over the past 3 years, Chubb Electronic Security has put more than 140 technical staff through the ASIAL Security Technician Certification (STC) Program, which National Technical Manager David Gavan says has had mutually beneficial outcomes for the business, its staff and customers - benefits the entire industry should aspire to. Three years ago, Chubb Electronic Security began enrolling staff on to the ASIAL STC Program; an industry initiative to provide a training course that offers professional recognition and an industry recognised career pathway for technicians working in the security industry. Now all new and existing technical staff are required to complete the ASIAL STC Program.
“The best trained and certified technicians in the industry” “Chubb Electronic Security has a formidable multi-year training plan in place, which includes all six pillars of 24 //SECURITY INSIDER DEC 2015/JAN 2016
our training system: • Core technology and industry skills • Product specific training • Customer focus • Safety training • Ethics training • Employee scholarship programs “This inherently includes the ASIAL STC Program and ACMA training,” Dave said. This commitment to professional development is helping Chubb Electronic Security attract and retain good staff, with the flow on effect leading to improved customer service and therefore business performance. “We strongly believe by having the
best trained and certified technicians in the industry, it enables us to best serve our customers’ needs in this rapidly changing technology landscape,” Dave said.
Investment in staff training boosts skills, improves loyalty and retains knowledge “The significant ongoing investment we make in training certainly has proven to our staff that we are an employer of choice and one that provides an environment where they can become their best,” Dave said. In fact, Chubb Electronic Security technician Richard Bone was recently
CASE STUDY: CHUBB ELECTRONIC SECURITY DAVID GAVAN, CHUBB NATIONAL TECHNICAL MANAGER
“The significant ongoing investment we make in training certainly has proven to our staff that we are an employer of choice and one that provides an environment where they can become their best.” SECURITY INSIDER DEC 2015/JAN 2016// 25
CASE STUDY: CHUBB ELECTRONIC SECURITY
recognised as Student of the Year at the 2015 Australian Security Industry Awards for Excellence. “Upon receiving this award he noted how much he valued being part of a business that provides opportunity for training and development,” Dave said. “Most certainly this shows in the service longevity of many of our staff having been with the business 10, 15, 20 and 25+ years.”
Ready to meet rapidly changing tech trends Chubb believes that fostering a culture of ongoing development is fundamental in ensuring the varying needs of the employee, customer and business stakeholders are all mutually met. Our philosophy to staff development is industry leading and valued by employment candidates who need to be engaged to meet the rapidly changing technology trends of IOT, IP, NBN and the vast multitude of product innovation today,” Dave said. “It is vitally important to support the industry development of standards and skills, such as the ASIAL STC Program. We feel it is in the best interests of both customers and industry employers that we support the industry body in establishing a program to recognise and further develop industry skills, with the goal of being able to validate a technician’s existing skills and creating measurable indicators for further development throughout the ASIAL STC Program.
The benchmark for electronic security training in Australia ASIAL in conjunction with ASGIntegracom is delivering the STC Program nationally to recognise technicians who have relevant industry experience and training. ASIAL CEO Bryan de Caires said this will become the benchmark for electronic security training in Australia.
26 //SECURITY INSIDER DEC 2015/JAN 2016
“Attracting appropriately skilled workers has always been a priority for electronic security providers,” Mr de
Caires said. “However, growing competition for workers from other industry
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CASE STUDY: CHUBB ELECTRONIC SECURITY
TESTIMONIALS Chubb Electronic Security has approached training our employees in a very proactive manner over the last couple of years. Training is being built into yearly plans with the aim of identifying national skills gaps. Culture has changed from within and training is no longer seen as a cost burden on the company, or a knee-jerk reaction to a product skills gap. James Chapman, Chubb WA The ACMA Structured, Coax and Fibre training that was hosted by Chubb was very thorough and enjoyable with good practical explanations, and real life examples. The knowledge acquired is certainly valuable in my day to day work activities. Cong Vu, Chubb NSW It’s great working for a company that invests in its people. It shows you are a valued team member who is appreciated and it encourages us all to be engaged to learn and personally contribute. Richard Bone, NSW Student of the Year 2015 sectors means that it is increasingly important that employers have in place strategies to attract and retain the ‘right’ people. “Added to this, technological developments such as the roll out of the NBN and the growth of IPbased solutions are driving changes to the skill sets required by security technicians.” The STC Program features three levels of industry recognition: • Certified Security Technician - this involves successful completion of training and assessment covering cabling installation practices, intruder alarm installation and telecommunications transmission pathways. • Advanced Security Technician - this involves successful completion of training and assessment covering IP networks, CCTV, access control, optical fibre and structured cabling. • Master Security Technician – this involves an online assessment and evidence of a minimum of 10+ years practical industry experience, evidence of currency of vendor/manufacturer training, and membership of a recognised
28 //SECURITY INSIDER DEC 2015/JAN 2016
professional security industry body. Commencing with the ‘Certified Security Technician’ level, participants can progress to ultimately attain the ‘Master Security Technician’ level.
Attract and retain skilled workers capable of meeting future needs “Through a combination of selfpaced study, face-to-face theory and practical assessments at approved assessment centres, technicians are required to demonstrate their theory and practical skills,” Mr de Caires explained. • Technicians can register for the STC program either on the ASIAL website or the ASGI website or via a traineeship; • Once the technician has been approved and pays the fee, the training material and a login to the STC on the LMS is sent; • On completion of all units, the technician is required to attend an ASGI centre to complete a supervised Theory Assessment. Designed to provide a career pathway for security technicians, the STC Program is also a proactive initiative to attract and retain
appropriately skilled workers capable of meeting the future needs of the industry. “The leadership provided by Chubb through its commitment to upskilling its technicians should serve as an inspiration for others. There are many exciting opportunities ahead for the electronic security sector, however without the skilled technicians there is a very real chance some in the industry will miss out’ Mr de Caires said. Find out more at www.asial.com. au/training.
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SMALL.BIZ
PROTECTING THE LITTLE GUY: g
The new legislative protection for small businesses in the face of ‘take it or leave it’ contracts
By Maddie Begg-Cotter (Legal Clerk) and Janet Lazzaro (Senior Associate) Goldrick Farrell Mullan Solicitors
In mid-September, the Australian Federal Government passed the Treasury Legislation Amendment (Small Business and Unfair Contract Terms) Bill 2015. The main focus of the Bill is to widen the scope of the unfair term protections afforded to consumers under the Australian Securities and Investments Commission Act 2001 (ASIC Act) and the Australian Consumer Law (ACL) in relation to standard form contracts so that small businesses also have this protection. The new laws will impact on the security industry where standard terms and conditions and standard form contracts for the supply of goods and services are common. Policy considerations The standard form contract is often presented to parties on a “take-it-or-leaveit basis”, leaving the offeror in a position of far greater bargaining power. In an effort to fulfil its promise to provide small businesses with a ‘fair go’, the Federal Government proposed amendments in reflection of an inquiry made by the Commonwealth Treasury in 2014 into the part small businesses play in contractual transactions. It found that small businesses were particularly vulnerable to unfair terms found in standard form contracts, and often lacked the skill and resources to understand their rights and negotiate with offering parties. Who will this amendment apply to? The amendment will extend the application of unfair contractual terms protections to standard form small business contracts. A small business under the legislation is a business with less than 20 employees. A standard form contract is outlined under s 27 of the ACL, however the proposed amendment revised the financial thresholds with regard to small businesses to either: 30 //SECURITY INSIDER DEC 2015/JAN 2016
• a contract for a term of up to one year, with an up-front price payable not exceeding $300,000; or • a contract for a term over a year, with an up-front price payable under $1,000,000. Unfair contractual terms Section 24 of the ACL states that a term of a contract that is unfair is when: • It provides for a “significant imbalance” in the rights and obligations of the involved parties, • It is not reasonably necessary to “protect the legitimate interests” of the benefiting party, and • It would disadvantage one of the parties if it were to be enforced. Examples of “unfair terms, may include a term in the contract that: • allows one party to unilaterally vary the price paid, or goods or services supplied under the contract in circumstances where the other party has no right to terminate the contract. • provides one party but not the other party to terminate, vary or renew the contract. • penalises one party for breach but not the other party. • excludes one party from any liability for negligence • requiring the innocent party to indemnify the other party for loss where the loss was caused by the other party’s negligence. • limits one party’s right to sue the other party, and stipulate the evidence that may be adduced and evidentiary burden on one party in such proceedings. In lieu of the changes, a term of the relevant contract that is deemed unfair will be void. However, this does not mean the contract as a whole is nullified – it may continue to bind the contracting parties
unless it cannot operate without the unfair term. In its consideration, a court may look at the term in question’s effect in the context of the whole contract, as well as the contract’s transparency.
HOW DOES THIS CHANGE AFFECT ME? Small businesses This amendment means that small businesses are afforded more protection from being taken advantage of in transactions with larger businesses and companies. It looks to restore balance to bargaining power in the contractual relationship between parties. Larger business entities Larger businesses and companies will be susceptible to a higher standard when contracting with small-scale businesses. Those who could potentially enter a business agreement with a small business are encouraged to carefully assess their current standard form contracts and make appropriate alterations so to keep in compliance with the legislation. When will the change be implemented? It will be twelve months from the date of Royal Assent before the amendments take effect and will apply to contracts entered into from that date. The new provisions may also apply to existing contracts that are rolled over or renewed after that date. Time to get ready The twelve month transition period gives businesses time to ensure that their contracts comply. During this period: • those who have contracted with small businesses under this model review their business-to-business standard form contracts to ensure that it complies with the new legal standard to avoid the risk of potentially unfair terms, continued page 35 >
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eLEARNING
UNDERSTANDING YOUR WHS TRAINING OBLIGATIONS Providing a safe workplace is a legislated responsibility of all employers (or PCBU’s - Person Conducting a Business or Undertaking). It is also a great way to retain staff and maximise productivity. Failure to comply with your WHS legislation can result in some very stiff penalties. The WHS Act 2011 places an obligation on ‘officers’ of a company to be able to demonstrate their active participation in the practical implementation of WHS preventative measures. Breaches can attract fines and penalties of up to $3 million per breach of a corporation and $600,000 per breach for an individual, and up to five years imprisonment. While most approach their obligations with the best intentions, WHS can be complex and time consuming. Even the most well meaning ‘officers’ risk being in breach. Developing and implementing a safe work environment is critical to the success of any business. While there may be a cost to implement safe practices and install safety equipment, the cost of not taking action can be much greater. As a business operator you have responsibilities regarding health and safety in your workplace.You are required to ensure that your business doesn’t create health and safety problems for your employees, customers or the public. Understanding your obligations under Work Health and Safety legislation will help you avoid unnecessary costs and damage to your business caused by workplace injury and illness. It can also serve to provide your business with a strong foundation to achieve sustainable long-term success. Under WHS legislation you are 32 //SECURITY INSIDER DEC 2015/JAN 2016
obliged to provide: • safe premises; • safe machinery and materials; • safe systems of work; • information, instruction, training and supervision; • a suitable working environment and facilities. Failure to comply with these responsibilities can result in prosecution and significant penalties. In turn, you will see a significant spike in your workers compensation insurance. WHS authorities in each state and territory, along with Safe Work Australia have responsibility for enforcing WHS legislation. The good news is that these authorities offer a wealth of information (education, training and advice) on health and safety at work. A key element in providing a safe workplace is the delivery of training, instruction or supervision that is necessary to protect all persons from risks to their health and safety arising from work carried out as part of the conduct of the business or undertaking. Employers are required to consider what training is required to ensure their workers are safe. How this works is open and not prescriptive. However, there is an expectation that you will review the effectiveness of your practices on an ongoing basis to ensure adequate controls are in place to maintain safety in the workplace. And just because someone has obtained a formal qualification such as a certificate II, does not necessarily mean they have fulfilled all of their WHS obligations.
MEETING THE TRAINING NEEDS OF YOUR EMPLOYEES There is a legal requirement within state/territory legislation to provide training in workplace health and safety, to assist in achieving the duty of care for the health, safety and welfare of employees. How far you go with training will depend to some extent on the specific requirements of your business and the legislation as it applies to your business. There are a number of ways to identify workplace health and safety training requirements, these can include: • a training matrix which identifies the WHS skills required for employees and their respective job position • job safety analyses (includes training and competency for each task) • specific hazard risk assessments such as manual handling and safe lifting technique training • WHS audit • Investigation of incidents. At the end of the day, safety training needs to be more than just a tick-thebox exercise. It needs to follow careful consideration of processes, activities, hazards and risks. Having the right attitude towards the safety of your workers, contractors, customers and the public is an important first step. ASIAL’s elearning short courses addresses a broad range of WHS and induction issues. To find out more visit www.asial.com.au/elearning or call ASIAL on 1300 127 425.
FWO Q&A
FWO
Q&A
CHRIS: Welcome back Cletus. CLETUS: Thanks Chris – I look forward to these catch-ups CHRIS: I directed the conversation last edition so, being the gentleman I am, I thought I’d let you choose this time. CLETUS: (laughs) I never thought I would hear Chris Delaney and gentleman in the same sentence! Thanks, I will take up your offer because I’d like to talk about some of the work you may have seen we have been doing with Baiada and 7/11 and how it shows the ways we can help your members. CHRIS: Help our members? Baiada process chickens and 7/11 is a retail operation – how on earth does your work with them help our members? CLETUS: If you had read the last edition you would know that we are increasing our focus on supply chains and, in particular, the people at the top of the supply chain. Our work with Baiada and 7/11 highlights how seriously we regard the role of the price setters and their obligations to workers all the way down the supply chain. This should give your members confidence that when they are tendering for contracts, if the head contractor is not willing to do the right thing by them they can face serious consequences. CHRIS: It hurts me to say this but you are right. The key issues in both these matters are important to our members so tell us a bit about them? CLETUS: As you said, Baiada process chickens and they supply to most of the major retailers, Coles, Woolworths etc. It is a huge operation and when we presented them with the findings of our Inquiry into their operations Baiada agreed that they had allowed practices to occur amongst their contractors that meant the employees of their contractors did not always receive their full entitlements. Baiada entered a
Chris Delaney (ASIAL’s Industrial Relations Advisor) speaks to Cletus Brown (Director of Knowledge Solutions, Fair Work Ombudsman) about FWO’s recent focus on supply chains.
Proactive Compliance Deed with us and acknowledge that they have an ethical and moral obligation to all workers contributing to their operation to ensure they receive their minimum entitlements. This work sends a clear message to large firms that they need to ensure they not only enter contracts that are fair but they also have to make sure the people actually doing the work are looked after as well. And again, it sends a message to contractors that they have to do the right thing as well. CHRIS: So if any of our members win a big contract and need to sub-contract to get all the employees they need, they need to keep tabs on the sub-contractors’ workers too? And make sure that they are paid in accordance with a proper industrial instrument – Award or approved Enterprise Bargaining Agreement. CLETUS: Exactly right – and this helps the head contractor ensure he or she is getting value for money. CHRIS: OK, and with 7/11, what pearls of wisdom do you have for our members? CLETUS: 7/11 is different to Baiada in that it dealt with the behaviour or rather misbehaviour of a number of franchisees. Having said that, we are of the view that 7/11 Head Office should have been more active in ensuring that their franchise operations were operating appropriately. And we already have commenced legal action against a couple of 7/11 franchises. CHRIS: Given they are before the courts I won’t try to get you in trouble by commenting on them further but what are the lessons for security industry participants? CLETUS: Again, if you entering arrangements where work is contracted out, all parties, that is the direct employer and the person at the head of the arrangement need to ensure that all workers are getting their full entitlement.
Importantly for the security industry, if you get offered work and the dollar figure on the contract means you can’t pay your workers and meet all your other obligations, let alone make a profit, run a mile and don’t sign it. CHRIS: I do agree that these high profile matters contain important lessons for all players in the security industry and I sincerely hope that businesses who engage security contractors take heed of them. CLETUS: Well hopefully these two matters show that we are serious about weeding out this type of behaviour. CHRIS: And judging by that smirk on your face you have something extra before you go? CLETUS: well now you mention it, I did notice your editing skills last month let us down somewhat! CHRIS: What do you mean ‘my editing skills’ CLETUS: well when we spoke I wasn’t sure how many councils we would be looking at as part of our Local Government Procurement Initiative so it went to print as ‘insert number’! CHRIS: OK, well are you better prepared this month? After all you’re the one with the numbers. I won’t just make them up so that you look good! CLETUS: sure am, we are looking into at least two metropolitan and two regional councils in each state. CHRIS: Well, I know I will be sleeping more soundly at night now for knowing that! CLETUS: what about your afternoon nap! CHRIS: See you next month. Perhaps we can hear of some action in our industry! CLETUS: you never know - counting the sleeps as always! • SECURITY INSIDER DEC 2015/JAN 2016// 33
ASIAL NEW MEMBERS
WELCOME TO OUR NEW MEMBERS ASIAL is pleased to welcome the following members who have recently joined the Association. PROVISIONAL CORPORATE MEMBERS Alert Monitoring Solutions Pty Ltd Andrew Milligan t/a Milligan Security Aspen Security Services Pty Ltd Dawson Family Enterprises Pty Ltd Trading as North East Security Patrols Delta 1 Security Services Pty Ltd t/a NSG Australia Digital Connections & Security Systems QLD Pty Ltd Elite K9 Solutions Pty Ltd Hikvision Australia Pty Ltd IBS Guarding Services Pty Limited ISecurity Services Pty Ltd KK Contracting KR Jardine & Co Pty Ltd t/a Countrywide Security Leo Paul Mahoney t/a Wello Security Manforce Protection Services Pty Ltd Nova Industries Pty Ltd Progressive Property Services Pty Ltd Security Resources Australia Pty Ltd SNC Management Pty Ltd t/a Wanderlust Entertainment SPL Group (QLD) Pty Ltd Sunstone Resources Pty Ltd t/a Sunstone Resources
CORPORATE MEMBERS Allingham Nominees Pty Ltd t/a Michael’s Security Doors ATS All Time Solutions Pty Ltd Charlie Ciancio t/a Town Security & Shutter Service Coast To Coast Electronic Enterprises Pty Ltd t/a Coast To Coast Alarm Services Ezimarket Pty Ltd t/a Ezitec Security & 34 //SECURITY INSIDER DEC 2015/JAN 2016
Automation Fred Palmer & Son Pty Ltd MacHowatt Security Services Pty Ltd t/a Advance Security Oasis Enterprise International Pty Ltd t/a Hawk Eye Protection Security One 2 One VIC Pty Ltd
ASIAL MEMBER RECOGNITION PROGRAM The ASIAL member recognition program acknowledges longstanding association members. Recognition categories include Platinum (25 years+), Gold (16-24 years), Silver (11-15 years) and Bronze (6-10 years).
BRONZE Absolute Security and Private Investigation Pty Ltd Access Hardware Pty Ltd APG Security Pty Ltd Audio Alarm Vision Pty Ltd Bell Solutions Australia Pty Ltd t/a Retail Security Services C.M Bassett & D.W Carlisle t/a Coastwatch Security Systems Charter Security Group Pty Ltd Chung Man Kwok t/a KW IT CTG Security Matrix Trust Damien Allen Brady t/a Macleay Security Services Delta Alert Security Pty Ltd Deltonic Pty Ltd DESA Australia Pty Ltd Eagle Eye Solutions Pty Limited Everfair Pty Ltd t/a Vidguard Security Systems Frank’s Outback Security Pty Ltd G.A Slocombe & P Slocombe t/a Valley
Central Security Service Gentac Australia Pty Ltd Geutebruck Pty Limited Glad Security Pty Ltd Grant & Linda Mc Nair t/a McNair Innovations Group Security Solutions Pty Ltd Heumillers Enterprises Pty Ltd t/a MP Security Services Lupco & Nelia Mitrevski t/a L & N Taxi Service Master King Security Pty Ltd Matison Security and Communications P/L Mirage Electricals & Electronics Pty Limited t/a Mirage Alarms & Computers NCI Protective Services Pty Ltd Neil Joseph Slavicek t/a Neil’s Electrical Services Peacemakers Security Pty Ltd t/a Peacekeepers Security Pebarn Pty Limited t/a Warragul Security Service Procon Security Services Pty Ltd ProtecSYS Pty Ltd RJ Security Pty Ltd t/a S.P.L Security Services Robuck Security Australia Limited RollsPack Pty Ltd Security International Services Pty Ltd Smokeshield Australia Pty Ltd Sound and Theatre Custom Installations P/L Stenzel Technology Enterprises Pty Ltd Suburban Security Services Pty Ltd Syfa Solutions Pty Ltd Theo Palyvos t/a Trust Protection Services Victor Stewart Barber t/a Quantum Security Yates Security Group Pty Ltd
SILVER Access Electronics Australia Pty Ltd Alarmquip Security
ASIAL MEMBER RECOGNITION
Australian Security and Personnel Pty Ltd Bat Island Pty Ltd t/a Swan Hill Security Services Brunjev Pty Ltd Business Protection Group Pty Ltd ISS Systems Australia Pty Ltd John Halta t/a Pinnacle Security Group Kambiz Behrouzi t/a Cannon Security Fabrications Kings Security Services (International) P/L Kobe Pty Ltd Lance Locksmiths Pty Ltd M.J.M. Ventures Pty Ltd t/a Anchor Security Moresmate Pty Ltd t/a Newhams Security Services Night Eagle Security Services Pty Ltd Pacific Security Technology Pty Ltd Portcullis Australia Pty Ltd Pralston Group Pty Ltd t/a Storchek Security Richard Anthony Zessin t/a Precision Video Services S Barratt and S Barratt In Line Electronics t/a In Line Electronics Safe Site Security Pty Ltd Security Action Services Pty Ltd Shane Fredrick Windred t/a Sydney Stop Theft Advisory Service SIA Security Pty Ltd SSE Installations Pty Ltd State Digital Security Strategic Security Alliance Group Pty Ltd Sydney Security Solutions Pty Ltd Trent Mathew Swinnerton t/a Beecroft Alarms Troy & Tracey Luksa t/a Commercial Locksmith Ultimate Investigations Pty Ltd Zalom Communications Pty Limited
AWS Systems Pty Ltd Birkgate Pty Ltd t/a Western Plains Security Network Bonn Electrics Pty Ltd Boomerang Security Group Pty Ltd Brian Kowalski t/a O’Brian Alarm Systems Cape Services Pty Limited Castile Security Pty Ltd Cumberland Cabs Company Pty Limited David Elgan Jones t/a Glen Innes Security Services Dubble J Pty Ltd E.W Mietz & K.W Mietz t/a Mietz Electrical & Security FBIS International Protective Services P/L Future Interactive Technologies Pty Ltd Gasco Security Pty Limited J.L.M. Electronic Services Pty Limited JEB Enterprises (NSW) Pty Ltd Jon Newell t/a Acclaim Security & Electrical Services Joseph Frank Laurin t/a Safehaven Security Services Karpent Pty Ltd t/a Argus Home Security Solutions L.P Security Zone Pty Ltd t/a L P Auto Accessory Fitting Company Pentagon Protective Services Pty Ltd Riverina Rural Care Sec Security Power Pty Ltd Sentinel Alarms Australia Pty Ltd Siemens Ltd Specialised Security Systems Pty Limited V.I.P. Security Systems Pty. Ltd. Yessec Pty Ltd
GOLD
Advance Alarms (NSW) Pty Ltd ART Security Pty Ltd Central Monitoring Services Pty Ltd
Access Control Pty Limited Accurate Security Installations Pty Ltd Australian Concert & Entertainment Security Pty Ltd
PLATINUM
CORPORATE UPGRADES
Adam Foster t/a Supernova Security Systems Afterguard Pty Limited AIG Security Pty Ltd Credico Australia Pty Ltd DA Bell & PA Bell t/a Mounted Security and Asset Protection Decode Security Solutions Pty Ltd Diamond Edge Protection Group Pty Ltd Exclusive Prestigious Protection Pty Ltd G20 Pty Ltd t/a Australian Peace Keepers Security IMDT Professionals Pty Ltd Infinity 007 Pty Ltd Intune TV Pty Limited t/a Intune TV Jaskel Australia Pty Ltd t/a Incar Audio and Security JSI Security Pty Ltd Mustafa Abdel-Monim t/a Sinai Protective Services National Security Management Pty Ltd Ozone Enterprises Pty Ltd PON Project Services Pty Ltd Rapid Response Security Pty Ltd Scar Group Pty Ltd t/a Scar Group Services Sentinel Australasia Trust Soutar Security Pty Ltd t/a DSP Guards & Patrols State Digital Security TCP Crowd Control Services Pty Ltd Transclean Facilities Pty Ltd VIC Guard Security Services Pty Ltd Vision Security Guards Pty Ltd Watchdog Alarms & Security Pty Ltd Wendy Sarah Mills t/a Suttons Security Service Woodward & Bernstein Security Pty Ltd Yates Security Group Pty Ltd Yun Men Davis Hui t/a Soonda Services If you would like to participate in the ASIAL member recognition program, please email security@asial.com.au
< from page 30
• consider whether you need a separate standard from contract for small businesses and another standard from contract for larger business. • and those with pre-existing contracts make any necessary amendments
before the twelve-month period has expired. Can we assist you? If you would like further information in relation to the new changes, please
contact Janet Lazzaro at Goldrick Farrell Mullan at janet.lazzaro@gfm.com.au The above article is for information purposes only and is not intended as legal advice. If you require legal advice you should contact your lawyer. SECURITY INSIDER DEC 2015/JAN 2016// 35
WORKPLACE RELATIONS
PORTABLE
LONG SERVICE LEAVE g
By Chris Delaney, ASIAL Industrial Relations Advisor
There are two inquiries currently underway into the viability of PLSL that threaten to have a major effect on the cost of employing security officers. In Victoria, the Victorian Economic, Education, Jobs & Skills Committee (Committee) is holding public enquiries into the viability of extending PLSL to all private sector employees. Federally there is a Senate inquiry, initiated by the Greens, into the viability of a PLSL for all Australian workers. HISTORICAL BACKGROUND Long Service Leave (LSL) is unique to Australia (and New Zealand). It started in South Australia and Victoria in colonial times and was applied to full time state public servants with 15 years continuous service to allow time for a trip to the UK and return to their job in Australia – 13 weeks. Over the years the justification for LSL has extended to include the opportunity for long serving employees to have a good break and reinvigorate themselves, as a reward for loyalty and to encourage employees to stay with the one employer. In the 1980’s casual employees were included and at present the Commonwealth and the States have separate LSL legislation covering private sector employees (with some variation in WA). Portability of LSL in relation to private sector LSL entitlements (that is, allowing an employee to accrue LSL despite being employed over 36 //SECURITY INSIDER DEC 2015/JAN 2016
time with more than one employer) is available under state and territory legislation and relates to specific industries including the building and construction industries, maritime industry, coal mining, contract cleaning and in the ACT security manpower. Portable LSL schemes are designed to recognise the modern cyclical and transient nature of work and project/contract based activities where the employee moves from employer to employer in the same industry. The 2015 workforce is considerably different from that of colonial times. Employees are far more mobile, the number of permanent jobs have decreased with increased casualisation and there are increasing numbers of “contractors”. From a 2012 study the Melbourne Institute released figures indicating of the 45.9 per cent of Australian workers that had at least 10 years in the workforce, only 24.5 per cent had
been with their employer more than 10 years, 19.9 per cent of employees had been with their current employer for less than 12 months and 37.9 per cent were in employment other than permanent full-time.
CURRENT INQUIRIES The Victorian Economic, Education, Jobs & Skills Committee (the Committee) is holding an enquiry into Portable Long Service Leave Levy (PLSL) schemes. The committee is investigating whether to extend statebased PLSL schemes, particularly in the community services sector to all private sector employees, including security manpower). The Committee held a public hearing in Sydney on Tuesday 1 December 2015, and provided ASIAL representatives with an opportunity to make a short submission and answer Committee questions. The hearing was recorded in Hansard and will form part of the formal evidence base for the inquiry.
WORKPLACE RELATIONS The Committee will look at potential governance, compliance and enforcement models and the impact that PLSL schemes have on employment.
THE SENATE INQUIRY The Senate Education Employment References Committee will consider the creation of a nationwide portable workplace entitlement scheme for long service leave and any other appropriate entitlements. Deputy Greens leader Adam Bandt says “Establishing such a scheme will help ensure Australians continue to receive their work entitlements in the changing work environment. ASIAL has received correspondence from the Senate Education and Employment References Committee inviting submissions on the feasibility of, and options for, creating a national long service standard, and the portability of long service and other entitlements. The terms of reference for this inquiry are as follows: The feasibility of, and options for, creating a national long service standard, and the portability of long service and other entitlements, with particular reference to: • the number of Australians in insecure work; • the extent and nature of labour market mobility; • the objectives of portable long service leave schemes, and the key components that might apply; • which sectors, industries or occupations may, or may not, benefit from such schemes; • the operation of a portable long service scheme, including: • how and by whom such schemes might be run, • how such schemes could be
organised, be it occupational, industrial or other, • the appropriate role for the Commonwealth Government in facilitating portable long service leave schemes, • the impact of varying state and territory long service leave arrangements on a potential national long service scheme administered by the Commonwealth, and No. 123—9 November 2015 3309 • the capacity to operate such schemes within or across jurisdictions, including recognition of service; and • any other related matters. Submissions close on 11 December 2015. The Committee is due to report to the Senate by the third sitting day in February 2016.
HOW PORTABLE LSL SCHEMES WORK There is a range of different models, each state being slightly different, however most require employers to pay a levy into a central fund, with the employers’ contribution ranging between of 1.8 and 2.0 per cent+ of wages. The money accrues over time, regardless of whether a worker moved between jobs within the defined industry. It is paid by the fund to the worker when they qualify for and take LSL, mostly after 10 years continuous employment in the industry. The cost of the leave is borne by the fund. There are down sides to these models including that employers start paying from day one of employment and some employees will never see the benefit – so far less that 30 per cent of employees remain in the security industry longer than five
years. This means that employers are contributing for a significant number of employees who will not receive a benefit.
ASIAL’s VIEW ASIAL is of the view that, in principle, an appropriately funded and operated portable long service leave scheme would be of benefit to few security industry employees (over 60 per cent of employers report turnover above 10 per cent and 16 per cent say they have a turnover of above 20 per cent which means there would be additional unnecessary costs for employers. 75 per cent do not have contracts that allow for an increase in these types of costs. As noted above many employees for whom contributions would be made by employers would never see the benefit having left the industry and not returned. However we believe that there has not yet been sufficient information gathered to accurately assess the impact. Unlike the cleaning, community services and construction industries the Security Industry is characterized by a high level of casualisation and movement into and out of the industry. It is therefore ASIAL’s view that the Victorian Inquiry should be postponed to allow for a thorough evaluation and consideration of the findings of the Senate Inquiry.
*Chris Delaney is ASIAL’s Industrial Relations Advisor. He can be contacted at ir@asial.com.au Note: The information provided above is for convenient reference only. ASIAL and Chris Delaney & Associates Pty Ltd provide this information on the basis that it is not to be relied upon in any or all cases, as the circumstances in each matter are specific. Accordingly, we provide this information for general reference only, but we advise you take no action without prior reference to a Workplace Relations specialist.
SECURITY INSIDER DEC 2015/JAN 2016// 37
ASIAL Graded Security Monitoring Centres* Current as at: 21st October 2015
COMPANY (SHORT FORM NAME)
STATE
CERT. NO. GRADE
EXPIRES
ADTSecurity
NSW
448
A1
2 Apr 2017
ADTSecurity (Data Centre)
NSW
449
A1
2 Apr 2017
Allcare Monitoring Services
WA
419
A2
28 Feb 2016
ARM Security
WA
446
A1
10 Mar 2017
ART Security
VIC
438
A1
30 Sep 2016
BENS Wholesale Monitoring
NSW
442
A1
14 Nov 2016
Calamity Monitoring
NSW
422
A1
20 Mar 2016
Central Monitoring Services
NSW
437
B1
21 Mar 2016
Energize Australia
VIC
433
C2
13 Aug 2016
Executive Security Solutions
VIC
435
A1
21 Aug 2016
Glad Security
NSW
443
A2
25 Nov 2016
Golden Electronics
TAS
440A
A1
16 Oct 2016
Grade One Monitoring
NSW
424
A1
8 May 2016
Grid Security
NSW
439
A1
16 Oct 2016
Instant Security Alarms
QLD
457
A1
23 Sep 2017
Linfox Armaguard
VIC
434
A1
14 Aug 2016
Onwatch
NSW
451
A1
20 Apr 2017
Paul-Tec (Australia)
NSW
454
A1
29 Feb 2016
Proforce Security
VIC
423
A1
24 Apr 2016
Protection Pacific Security
VIC
436
C2
1 Aug 2016
RAA Security Services
SA
447
A1
14 Feb 2017
Secom Australia
NSW
458
A1
14 Dec 2017
Sectrol Security
VIC
452
B2
19 Aug 2017
Securemonitoring
VIC
459
A1
23 Nov 2017
Security Alarm Monitoring Service
SA
426
A1
18 Jun 2016
Security Control Room
VIC
455
A1
18 Aug 2017
SMC Australia
QLD
416
A1
07 Dec 2015
SMC Australia
NSW
445
A1
10 Dec 2016
Spectus
WA
450
A1
12 Apr 2017
State Government Protective Security Service
QLD
427
C1
18 Jun 2016
Telstra SNP Monitoring (Hamilton)
NSW
453
A1
29 July 2017
Telstra SNP Monitoring (West Ryde)
NSW
431
A1
13 Aug 2016
Ultimate Security & APS Monitoring Centre
NSW
456
A1
16 Sep 2017
*The above-listed ASIAL Graded monitoring centres comprise those establishments that have been inspected and graded for compliance with the applicable Australian Standard: AS 2201.2 â&#x20AC;&#x201C; 2004. PLEASE NOTE: ASIAL takes no responsibility for listed companies which may change the nature of their operations subsequent to grading.
38 //SECURITY INSIDER DEC 2015/JAN 2016
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40//SECURITY //SECURITY INSIDER INSIDER DEC 2016 38 APR2015/JAN 2014
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SECURITY INSIDERINSIDER DEC 2015/JAN 41 SECURITY APR 2016// 2014// 41
ASIAL NATIONAL CALENDAR OF EVENTS 2016 24 February 2016 | NSW Industry Breakfast Briefing
1 June 2016 | QLD Industry Breakfast Briefing
Time: 7.30am-9.00am
Time: 7.30am-9.00am
Venue: Holiday Inn, Parramatta
Venue: Hillstone St Lucia, Brisbane
Price: $50 (Member), $60 (Non-Member)
Price: $47.50 (Member), $57.50 (Non- Member)
25 February 2016 | VIC Industry Breakfast Briefing
20-22 July 2016
Time: 7.30am-9.00am
Security 2016 Exhibition & Conference
Venue: Batman’s Hill on Collins, Melbourne
Venue: Melbourne Convention & Exhibition Centre
Price: $50 (Member), $60 (Non-Member) 16 March 2016 | QLD Industry Breakfast Briefing
4 August 2016 | SA Industry Breakfast Briefing
Time: 7.30am-9.00am
Time: 7.30am-9.00am
Venue: Hillstone St Lucia, Brisbane
Venue: Sebel Playford Hotel, Adelaide
Price: $47.50 (Member), $57.50 (Non-Member)
Price: $47.50 (Member), $57.50 (Non- Member)
17 March 2016 | SA Industry Breakfast Briefing
5 August 2016 | WA Industry Breakfast Briefing
Time: 7.30am-9.00am
Time: 7.30am-9.00am
Venue: Sebel Playford Hotel, Adelaide
Venue: Hotel Northbridge,Perth
Price: $47.50 (Member), $57.50 (Non-Member)
Price: $47.50 (Member), $57.50 (Non- Member)
18 March 2016 | WA Industry Breakfast Briefing
31 August 2016 | NSW Industry Breakfast Briefing
Time: 7.30am-9.00am
Time: 7.30am-9.00am
Venue: Hotel Northbridge,Perth
Venue: Holiday Inn, Parramatta
Price: $47.50 (Member), $57.50 (Non-Member
Price: $50 (Member), $60 (Non- Member).
6 April 2016 | ACT Industry Breakfast Briefing
7 September 2016 | QLD Industry Breakfast Briefing
Time: 7.30am-9.00am
Time: 7.30am-9.00am
Venue: Premier Belconnen
Venue: Hillstone St Lucia, Brisbane
Price: $47.50 (Member), $57.50 (Non-Member)
Price: $47.50 (Member), $57.50 (Non- Member)
7 April 2016 | TAS Industry Breakfast Briefing
12 October 2016 | ACT Industry Breakfast Briefing
Time: 7.30am-9.00am
Time: 7.30am-9.00am
Venue: Hobart Function Centre
Venue: Premier Belconnen
Price: $47.50 (Member), $57.50 (Non-Member)
Price: $47.50 (Member), $57.50 (Non- Member)
5 May 2016 | VIC Industry Breakfast Briefing
13 October 2016 | TAS Industry Breakfast Briefing
Time: 7.30am-9.00am
Time: 7.30am-9.00am
Venue: Batman’s Hill on Collins, Melbourne
Venue: Hobart Function Centre
Price: $50 (Member), $60 (Non-Member)
Price: $47.50 (Member), $57.50 (Non- Member)
26 May 2016 | NSW Industry Breakfast Briefing
20 October 2016 | Australian Security Industry
Time: 7.30am-9.00am
Awards for Excellence / Outstanding Security Per-
Venue: Holiday Inn, Parramatta
formance Awards | Time: 7.00-10.30pm Location:
Price: $50 (Member), $60 (Non-Member)
Westin Hotel, Martin Place, Sydney
Interested in sponsoring an ASIAL event? Email advertising@asial.com.au
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