2020 Annual Report
Contents Message From The Chief....................................................... 3 Organizational Structure................................................. 4 60-Year Timeline........................................................................ 8 Awards & Recognition........................................................ 10 Headlines & Highlights..................................................... 12 Benchmarking......................................................................... 14 Performance Measures........................................................ 16 Department Statistics.......................................................... 23 Administration division.................................................... 26 Investigations Division .................................................... 28 Patrol Division ...................................................................... 30 Special Operations Division............................................. 32 Support Services Division.................................................. 34
22
Castle Rock Police Department
Message From The Chief POLICE DEPARTMENT
100 N. Perry Street, Castle Rock, CO 80104 (303) 663-6100 Office | (303) 663-6105 Fax
I am honored to present you with our department’s 2020 Annual Report. 2020 proved to be a most challenging year for everyone; however, our number one priority continued to be the safety and security of our residents, business community and visitors. Castle Rock Police officers, civilian staff and volunteers work every day to serve people one by one. We call this One-By-One Policing, and it takes community policing to a higher and more personal level. This is truly about serving people one by one so together, we can create safe and secure environments where people can thrive, which is also the definition of our vision statement.
Chief Jack Cauley
We strive to go beyond providing a safe community by focusing on community engagement, earning trust, building relationships and creating an environment where our community views us not only their protectors but as trusted friends and fellow community members. In 2020, our dedicated and highly trained staff of 80 sworn officers, 32 civilians along with numerous volunteers worked tirelessly every day to do just that. One-By-One Policing is the vehicle that facilitates this goal. Castle Rock continues to be one of the safest and fastest-growing communities in the country. The Town received a No. 6 rating in the 2020 list of safest cities in Colorado (p. 12). Below are many of our community-based programs, which focus on providing a safe community and building trust. Unfortunately, most were canceled due to COVID-19 restrictions. • • • • • • • •
AdaptABILITY Cycling Citizens Police Academy Coffee With A Cop COPS Camp Crime Free Multi-Housing Dirt Jumps and Donuts Domestic Violence Lethality Assessment Program Drug Take Back Events
• • • • • • • •
Heroes and Helpers National Night Out Police Explorers R-U-OK Elderly Check-ins Santa Drive-Bys and virtual visits Special Olympics Colorado Splash Mob Virtual Station Tours and Story Time
Our annual report highlights the work of the men and women of the department as well as provides information on crime statistics, performance measurements and division highlights. Please connect with us on Facebook, Twitter, Instagram and Nextdoor for the latest Castle Rock Police news. Thank you for supporting the dedicated men and women of our department, especially last year with all the cookies, pizzas, doughnuts, appreciation cards, sanitizers, masks, and more. We appreciate everything you do to help make Castle Rock a safe and thriving community. I am extremely proud of our employees and honored to serve along with them. Sincerely, Chief of Police
www.CRgov.com/Police
33
Organizational Structure Command Personnel
JACK CAULEY CHIEF OF POLICE
TODD BROWN Commander Support Services
44
TIM GORMAN Commander Investigations
Castle Rock Police Department
JASON LYONS Commander Special Operations
SAM VARELA Commander Patrol
Supervisory Personnel (Sworn)
SCOTT CLATON Sergeant
KAL COLLINS Sergeant
MARK GALVAN Sergeant
ROBERT GRAFNER Sergeant
KEVIN MCCANN Sergeant
ERIC MCCARTY Sergeant
TIM RATCLIFF Sergeant
MARC RUISI Sergeant
RANDALL SPEAECT Sergeant
KEVIN TORRENS Sergeant
STEVEN CARNEY Corporal
DUSTIN FROST Corporal
BRADLEY FRUH Corporal
TIMOTHY GRANDY Corporal
VERN MYERS Corporal
TY PETERSEN Corporal
www.CRgov.com/Police
55
Organizational Structure Supervisory Personnel (Civilian)
BECKY HERNANDEZ Administrative Supervisor
AMIE KIRTLEY Communications Supervisor
LINDA OMAR Communications Supervisor
LYNDSAY MILLER Records Supervisor
ADMINISTRATION Chief of Police
Sr. Media Relations Specialist (PIO)
Administrative Supervisor
D I VI SI O N S INVESTIGATIONS (1) Commander
PATROL (1) Commander
(1) Senior Office Assistant Detective Unit
Patrol Unit (6) Corporals
(6) Detectives
(32) Police Officers CAT Unit (2) Police Officers
(1) Detective - IMPACT (1) Detective - FIRST
SPECIAL OPERATIONS (1) Commander (2) Sergeants Specialized Units (3) Community Policing Unit
K9 Unit
(1) Downtown Liaison
Professional Standards, (1) Sergeant
(1) Training Officer
(2) Comm. Supervisors
(3) School Resource
(15) Dispatchers
(4) Traffic Unit Records Unit Animal Control Unit
Explorer Post #401
Communications Unit
(2) School Marshals
Property & Evidence Unit
(2) Animal Control Officers
(14) Explorers
(1) Records Supervisor (3) Records Specialists (1) Digital Media Technician
Victims Assistance Unit
Volunteers in Policing-VIPS
(1) Coordinator
(10) Community Safety
(1) Advocate
(2)
(11) VA Volunteers Chaplains (4) Chaplain Volunteers
66
(1) Commander
Training & Development
(2) Police Officer/PSD (1) Technician
SUPPORT SERVICES
(1) Comm. Responder Team
(1) Crime Analyst Specialized Units
Sr. Office Assistant
(6) Sergeants
(1) Sergeant
DEBBIE LEWIS Victims Assistance Coordinator
Castle Rock Police Department
Administrative
Full-Time Equivalent (FTE)
Chief of Police Commanders Sergeants Corporals Detectives Officers TOTAL STAFF (FTE): Commissioned Civilian TOTAL FTE1 1
1 4 10 6 8 51
Administration Commissioned Civilian Investigations Commissioned Civilian Volunteers - VA Volunteers - Chaplains
10 5 11 4
80.00 31.75 111.75
Patrol Commissioned Explorers
49 14
Excludes volunteers and explorers
Volunteers Explorers
TOTAL MEMBERS2
27 14
153
1 3
Special Operations Commissioned Civilian Volunteers - VIPS
17 2 12
Support Services Commissioned Civilian
3 22
TOTAL MEMBERS2
153
Includes volunteers and explorers
2
www.CRgov.com/Police
77
60-Year Timeline
Municipal Code Establishing Role Of Police Department
1976 Nov 20, 1999 100 Perry St Ribbon Cutting
Chief John Westbrook
1999
Police Stations 310 3rd St 318 4th St
1960
1970
1980
1990
1,152 pop. 1 Officer
1,531 pop.
3,921 pop. 6 Officers
8,708 pop. 16 Officers
1987
Chief Tony Lane
88
Castle Rock Police Department
1999
First K9 Uno
Chief Jack Cauley
First Animal Control Officer
• • • • • • • • • •
2012 2012-2015 51-59K pop. 54-67 Ofcrs
2004
2000
2012-2015
Bike Unit Critical Intervention Team (CIT) Impact Unit In-Car Cameras & Computers Lobby Remodel/Perimeter Fence Professional Standard Training & Development School Marshal Officers in Middle Schools (SMO) Security Cameras Police/Townwide Simunitions Strategic Plan
2010
20,224 pop. 31 Officers
2020
48,150 pop. 52 Officers
2006
2016-2019 62K-72,168 pop. 71-79 Officers
75,857 pop. 80 Officers
2016-2019 • Body-Worn Cameras • Co-Responder Unit (CRT) • Community Action Team (CAT) • FIRST • Honor Guard
• Patrol Motorcycles (5) • First Parking Enforcement Officer • First School Resource Officer
• Lethality Assessment Protocol (LAP) • Organized Retail Crime (ORC) • Public Information Officer (PIO)
PSTC North Bldg www.CRgov.com/Police
99
Awards & Recognition Due to COVID-19 restrictions, Castle Rock Police Department was unable to host our annual awards ceremony in 2020. However, the following staff members received awards throughout the year.
Meritorious Unit Awards (4)
Awarded to an entire unit or team of the department whose members perform their assigned function(s) in an unusually effective manner.
1. Welfare Check - April 9, 2019 Dispatchers L. Barron, B. Easley, J. Walters and Officers S. deLumeau, and A. Elliott
Officers responded to a residential address on a welfare check involving suicidal ideation. Upon arrival, the subject’s vehicle was not on scene. Officer Elliott advised a 9mm pistol and magazine was missing from the residence. Dispatch pinged the subject’s cell phone several times with the final ping resulting in Elbert County. An Elbert County Deputy (ECD) spotted the vehicle and conducted a traffic stop. At that point, the subject held a pistol to his head and refused to communicate with their deputies. The ECD enacted a code red for the area, as well as set up spike strips further down the road in the event he fled. After a long standoff, the subject called his wife’s cell phone, and she begged him not to hurt himself. Officer Elliott spoke with the subject briefly and, shortly thereafter, surrendered to ECDs. Thanks to the hard work of dispatch, other agencies, and officers, this resulted in a peaceful conclusion.
2. Vehicle Pursuit - March 3, 2019
4. Field Training Officer (FTO) - 2019/2020 Corporals D. Frost, B. Fruh, T. Grandy, T. Petersen, and Officers J. Coyle, S. deLumeau, A. Elliott, B. Finley, T. Gardner, G. Grega, P. McNairy, D. Moorhead, J. Mullineaux, D. Polite, A. Schlecht, B. Schuster, R. Schuster, and T. Watts
Over the past two years, 16 new police officers were hired. Each officer underwent a 16-week FTO program with the last group completing the training in May 2020. These new officers made up half of the patrol division. Many of the FTOs were assigned multiple trainees and at times had no breaks between assignments. Additionally, the FTOs revised the prior training program, created a new Daily Observation Report, and they continued instruction during mini-skills. Being an FTO is a difficult and demanding job. A solid body of FTOs is the core component essential to the healthy future of an agency. Each FTO performed their assignment in an unusually effective manner during this challenging and busy period for our department.
Police Achievement Awards (3)
Awarded to members who, through diligence, personal initiative or considerable effort completes a complex task, which leads to the enhancement of the mission of the department, or takes on special projects and completes such with exceptional results; employees who work in unique situations wherein their contribution not only makes the operation more efficient but enhances employee morale, or employees whose work performance is consistently at a level far exceeding that of their peers.
Corporal T. Grandy, Officers L. Gizzi, T. O’Donnell, A. Whyte 1. Volunteer Hours - 2019
Officers assisted DCSO regarding a suspect that had attempted to run over a deputy with a vehicle and entered into CRPD jurisdiction. As the vehicle approached Ridge Rd., Ofc. O’Donnell deployed spike strips. The suspect vehicle eventually crashed through a residential backyard. The suspect exited the vehicle with a handgun and was confronted by officers. He then refused to comply with orders and attempted to carjack a resident. After the suspect was placed in custody, the officers began searching the neighborhood for the weapon, which was found nearby.
Community Safety Volunteer (CSV) R. Brooks
3. Public Information Office Team - October 2019
Corporal Carney identified issues with the outdated FTO process and began the process of updating new manuals and other items. He then accepted the FTO coordinator position. His diligent work and countless hours vastly improved the program, and he continues to nurture the program to provide the best opportunity for our new hires. Carney’s contribution, dedication and commitment to our agency is shown daily.
Officers J. Coyle, S. Morrissey, A. Schlecht, C. Stoneking, and M. Williams
Due to a vacancy in the Public Information Office, an “interim” PIO team met and began covering the full-time duties. The team consisted of the officers listed above. They worked together to seamlessly cover the PIO duties and needs of the police department. While continuing to work their primary assignments, this team completed over 500 hours of on-call coverage, performed off-duty PIO duties several times, completed over 300 social media posts and averaged approximately 70 posts per month. They continued social media programs (e.g., 9PMRoutine, Traffic Tip Thursdays), and provided crime stopper tips and photos, incident updates, roadway closures, and accident alert updates. They handled requests and inquiries from the news media and held press releases.
10 10
Castle Rock Police Department
CSV Brooks began volunteering in 2011 and is one of CRPD’s most reliable civilian members. He not only worked in patrol, courts and special events, but he became a trusted member of the Investigations Unit. Brooks volunteered 479 hours and opened new doors of cooperation for the CSV/ VIPS program.
2. Field Training Officer - July 2019 Corporal S. Carney
3. Pistol Optics Officers L. Gizzi and P. Smith
Officers Gizzi and Smith researched, evaluated and developed CRPD’s pistol mounted optics program. Smith developed a test and evaluation plan for the pistol mounted optic holster, fielding several holsters and gained officer feedback. Gizzi upgraded the Glock pistols, at no cost to the department. Together, they developed a plan for implementation and executed an intensive
30-hour operator training course. Their training program was well received by the officers and at the completion of the training, all the officers were confident in their use of the pistol mounted optic system. Gizzi and Smith also extended invitations to surrounding agencies to assist in advancing their own programs. The first phase of pistol mounted optics program for the department has been successful due to efforts of these two officers.
Police Merit Award (1)
Awarded to a commissioned member who, through exceptional investigative work, makes a significant contribution to the successful apprehension of a suspect or the successful resolution of a criminal incident.
Multijurisdictional Residential Search Warrants - 2019 Officer N. Stamos
Officer Stamos worked with the Drug Enforcement Administration (DEA) on a multijurisdictional police effort aimed at drug enforcement across the Denver Metro Area. He was named the Impact Unit’s team leader and conducted multiple surveillance operations, background preparations and created the tactical operational plans. Multiple law enforcement agencies executed over 26 residential search warrants, which resulted in 32 search warrants, 13,618 marijuana plants recovered, 67.09 pounds of illegal finished marijuana product, seizure of six motor vehicles, over $200,000 in U.S. currency, and five federal indictment arrests. Detective Stamos provided a significant contribution, which was above and beyond his normal duties that aided in the successful resolution of a large scale criminal incident.
Life Saving Award (5)
Awarded to a member who performs their duties in a conspicuous manner, which directly results in the saving of a human life that is not their own.
1. Medical Call Officer B. Schuster
Officers responded to a medical call for a female who was unconscious and not breathing. Officer Schuster arrived and immediately noted chest compressions were needed. While administering compressions, CRFD arrived. One of the paramedics noted his compressions were “perfect” and necessary for the proper care of the patient. The patient gained consciousness and was transported to the hospital. 2. Medical Assist
regarding a suicidal subject who was on foot in Castle Rock. Dispatchers were able to reach the subject by phone and recognized her speech was mumbled, breathing was labored, and it sounded like she was falling repeatedly. They were able to conduct an emergency ping, and within 12 minutes her general location was found. Officer Watts began searching a rocky outcrop on foot; the subject was located and transported for a mental health evaluation. Had it not been for Communication’s dedication and ability to keep the subject on the phone, it is unlikely she would have been found in time to save her life due to the weather conditions and number of pills ingested. CRFD personnel agreed there could have been “dire consequences” such as hypothermia.
4. Suicidal Subject - April 29, 2020 Corporal B. Fruh, Officers C. Dee, D. DeGennaro, W. Ford, G. Grega, T. Thompson, M. Whtye
Officers arrived to Wolfensberger Road over Interstate 25 regarding a suicidal male. The male was emotionally disturbed and threatened to jump off the bridge in front of passing motorists onto the Interstate below. As officers began speaking to him, Colorado State Patrol responded and closed both directions of the highway. The subject sat precariously on the side of the bridge and would not allow officers to approach; he displayed erratic/hostile behavior. Officer Whyte established the male had former military service and began building rapport. The subject called family members to say his final goodbyes. Officer Whyte continued speaking to him when CRPD Officer DeGennaro, a Douglas County negotiator, arrived. Negotiations ensued for over an hour, while the male continued his threats. He began approaching officers, appearing as though he might attack. Without hesitation, both Officer Grega and Officer Thompson deployed their department issued Tasers to prevent him from attacking officers while immobilizing him from jumping. Officers successfully placed the male into protective custody for further treatment. The professionalism and efforts made by these officers undoubtedly saved a life that day. 5. Bridge - May 7, 2020 Corporal T. Petersen, Officers T. Gardner, G. Grega, P. McNairy, R. Schuster (includes a Citizen Commendation: Robert Sanders)
Corporal Petersen, Officers Grega, R. Schuster, Gardner, and McNairy responded to an Interstate 25 overpass regarding a suicidal female.
The caller advised that a young female made her way onto the exterior portion of the overpass fencing and was attempting to jump from the bridge onto the highway traffic below. Officers arrived on scene to see Officers Z. Kennedy and T. O’Donnell numerous people gathered around. Mr. Sanders, with no hesitation for Officers observed an unresponsive subject and began chest compressions his own safety, was also on the exterior of the fence clinging to a juvenile immediately. Shortly thereafter, members of CRFD arrived and the female. The officers did not hesitate and used creativity, quick thinking, subject obtained a pulse. Without the efforts of these officers, the and teamwork in order to get the female to safety. Had these officers and subject would not have survived. Mr. Sanders not acted in the quick manner they did, the female could have or would have fallen, thus, ending a young girl’s life. 3. Suicidal Subject - December 12, 2019 Dispatchers B. Easley, L. Brunetti, R. Sinclair, and Officer T. Watts
The Communications Center received a call from a crisis center
Mr. Sanders put his life on the line to help another person. His compassion for others is a true example for all Castle Rock citizens.
www.CRgov.com/Police
11 11
Headlines & Highlights Castle Rock Ranked No. 6 As The Safest Colorado Communities
Once again, Castle Rock has made the SafeHome.org list as one of the safest cities in the state. In the 2020 report, Castle Rock ranked No. 6 in Colorado. The study used the FBI’s latest report on type and frequency of crimes, crime trends, and other data points (e.g., law enforcement ratio, demographics, population density, unemployment rate, income, education). This achievement is a result of city/town government, police and residents all working together to ensure that Castle Rock remains safe.
Officer-Involved Shooting In Castle Rock
Officers from Castle Rock Police were involved in a shooting that took place in the 1500 block of Short Grass Court on Tuesday night. That’s near Red Hawk Drive and East Wolfensberger Road. According to police, officers responded to a report of a domestic disturbance shortly after 9:30 p.m. involving a suspect, a man, who was possibly armed with a gun. The shooting happened in front of the home, shortly after officers arrived on scene, according to police. The suspect was injured and transported to a hospital in the area. His injuries are not considered life-threatening, Castle Rock Police Department spokesperson Taylor Temby said. No officers were injured in the shooting, according to police. The officers involved in the shooting have been placed on administrative leave until the incident can be reviewed, Temby said. Cote, R. (2020, December 9). Man injured during officer-involved shooing in Castle Rock. 9News.com. https://www.9news.com/article/news/crime/castle-rock-officer-involvedshooting/73-09f39ffa-53cf-435b-a999-d3bd0db85b60
Santa Visits Castle Rock Neighborhoods
Castle Rock fire and police personnel gave Santa a hand this year getting out to see local families during COVID-19 social distancing. The Town of Castle Rock arranged for Castle Rock Fire Rescue and the Castle Rock Police Department to escort Santa throughout town neighborhoods as Christmas drew near. Santa’s first drive-by visit was Dec. 12, one of five scheduled through Dec. 18. The caravan did not make stops. Instead, the fire engine announced their arrival with loud honks and Christmas music. Children and their parents rushed to the sidewalk to greet Santa. Mrs. Claus waved from a police vehicle while Santa followed with members of the fire department. Among them were The Meadows residents Geoff and Stacy Steiner, who tracked Santa with a live tracker provided online by the town and waved to him with their children, Eden and Wyatt, when he passed their home. Gibbs, J. (2020, December 15). Castle Rock helps Santa visit neighborhoods. Castle Rock Newspress. https://www.denverpost.com/2019/06/26/castle-rock-counterfeit-moneysentencing/
12 12
Castle Rock Police Department
Castle View High School Evacuation
A high school in Castle Rock was evacuated Monday morning due to a bomb threat. The Douglas County Sheriff’s Office said it learned about a possible bomb threat involving Castle View High School, located at 5254 N. Meadows Drive, on Monday morning. The sheriff’s office contacted the Castle Rock Police Department and they began evacuations at the school. Authorities also started investigating the threat and its credibility, the sheriff’s office said. At 2:45 p.m., Castle Rock police said they found that the threat was not credible and the school was safe. No arrests have been made in connection to this incident. Butzer, S. (2020, September 22). Castle View High School in Castle Rock evacuated for possible bomb threat, later found non-credible. The Denver Channel.com. https://www. thedenverchannel.com/news/local-news/castle-view-high-school-in-castle-rock-evacuated-forpossible-bomb-threat
CRPD Officers Visit Nursing Homes
Castle Rock police officers took time to pay a visit to Brookside Inn on Wednesday. They heard it was one of the resident’s 85th birthday. They also held a walk-by parade to wave and hold up signs to the other residents. “We wanted to do something as a police department to reach a lot of residents of the town. We know it’s a difficult time for them,” Officer Amanda Lane said. Takahara, D. (2020, May 13). Castle Rock police officers visit nursing home, celebrate resident’s birthday. KDVR.com Fox31|2News. https://kdvr.com/news/coronavirus/front-range-courage/castle-rock-police-officers-visitnursing-home-celebrate-residents-birthday/
Company Helps CRPD Steer Clear Of Coronavirus
A company in Castle Rock is helping police officers steer clear of the coronavirus. The owners of Creative Colors International of Douglas County are disinfecting the place where officers often spend the most time: their patrol cars. “I love helping these guys,” said Mike McNairy, co-owner of Creative Colors. In a cloud of disinfectant, McNairy doused the interiors of CRPD patrol cars. He said the spray is formulated to fight germs and bacteria, a great solution for police fighting the coronavirus. Castle Rock Police are paying only for the product. [The] crew has sanitized more than 20 Castle Rock patrol cars. The car disinfecting is just one way citizens of Castle Rock have been reaching out to police. Officers have had masks, burritos and donuts dropped off at the department. One day, three pizza places delivered pies! “This community has come to rely on us, we’ve come to rely on them in times, like now,” said Varela. CBS Denver Staff. (2020, April 20). Company Helping Castle Rock Police Steer Clear Of Coronavirus. https://denver.cbslocal.com/2020/04/20/coronavirus-castle-rock-policesanitizing-cruisers/
www.CRgov.com/Police
13 13
Benchmarking In 2020, the department began using our three-year average as our target for benchmarking purposes. While no single measurement or statistic captures or defines crime trends, Part One Crime is a good place to start and is the industry standard. Part One Person Crimes include: aggravated assault, homicide, rape, and robbery. Part One Property Crimes include: burglary, motor vehicle theft, *arson, and theft. CRPD also utilizes a second unit of measurement, Benchmark Cities Survey. In 1997, a group of police chiefs from around the country established a measurement tool to assist law enforcement agencies in providing and ensuring the best services possible for their communities. Annually, these participating
agencies collect statistics, based on the Uniform Crime Reporting (UCR) data. These benchmark categories include general information, offenses, clearance rates, and traffic safety. The final report is published mid-year. The Federal Bureau of Investigation (FBI) and Colorado Bureau of Investigation (CBI) collect, publish, and report crime statistics with the use of UCR data as well. The Castle Rock Police Department’s strategic measures are analyzed and reported within our annual reports. To view all current and past reports, please visit: CRgov.com/PDAnnualReport. *Castle Rock Fire & Rescue reports all arson statistics
2020 Benchmark Comparison
CRIME TYPES
CRPD 3-YR AVERAGE STATISTICS TARGET PART ONE CRIMES (per 1,000 population) Violent Crimes 0.5 ≤ 1.0 Property Crimes 11.4 ≤ 17.4 CLEARANCE RATES (Percentage of cases cleared) Violent Clearance Rates 83.3% ≥ 76.9% Property Clearance Rates 35.4% ≥ 36.3% TRAFFIC CRASHES (per 1,000 population) Crashes (Injury) 0.3 ≤ 0.5 Crashes (Non-Injury)** 8.7 ≤ 12.8 Crashes (Fatalities) 0.0 ≤ 0.0 Alcohol-Related Fatalities 0.0 ≤ 0.0 RESPONSE TIMES (Priority 1 Calls: Emergency calls for service) Response Times (min:sec) 5:52 ≤ 5:11
MET GOAL
ü ü
ü
ü ü ü ü
The statistics listed above are based on UCR statistics. The department also compares our data to the annual Benchmark Cities Survey. **Reported non-injury crash data does not include private property crashes.
14 14
Castle Rock Police Department
Clearance Rates (CRPD / 3-Year Average) 2018
150%
100%
93%
92%
2019
2020
3-YR AVG
100% 85%
69% 53%
50% 27% 19% 18% 15% 0% Aggravated Assault
Burglary (Comm/Resid)
61%
55%
36%
75%
67% 53%
78%
50%
40%38%
40% 35% 35%37%
---n/a---
Homicide
Motor Vehicle Auto Theft
Rape
Robbery
Theft (non-auto)
Note: The clearance rate chart (above) uses Uniform Crime Reporting (UCR) data as these benchmark statistics aid our department in comparing data for our strategic measurements.
Training Hours (Average per Officer)
200.0
2018
2019
2020
3-YR AVG
115.4 98.5
100.0
64.1
79.0 55.7
66.4
51.3
42.8
107.3 90.3
40.9 11.3
0.0 In-house training
Formal external training
Total hours
Note: All formal external trainings were canceled due to the COVID-19 restrictions.
www.CRgov.com/Police
15 15
Performance Measures Strategic Performance Measures
The Police Department’s Five-Year Strategic Plan outlines our strategic priorities by providing guidelines, goals and measurements. The following performance measurements are reported each year in our annual reports:
1. Crime 2. Traffic Safety 3. Employees
4. Prepare for Future Growth 5. Community Policing & Partnerships 6. Technology, Equipment & Practices
Strategic Priority 1: Crime Part One Crimes (per 1,000 population)
16%
12%
2018
2019
12.1%
11.4%
Part One Crime – Part One crimes consist of eight offenses in the UCR reporting system: murder and non-negligent homicide, forcible rape, robbery, aggravated assault, burglary, motor vehicle theft, larceny-theft and arson. These serious offenses occur with regularity in all areas of the country and are likely to be reported to police. Castle Rock’s Part One crimes are at a low crime rate per 1,000 population compared to the three-year average benchmark on p. 14.
2020
11.4%
8%
4% 0.4% 0%
0.4%
0.5%
Violent Crimes
Property crimes
Response Times / Total Police Officers Priority 1 (Emergency calls)
08:38 07:12
67
71
73
05:20
05:14
75
100
79
05:46
05:22 04:19
05:14
80
05:52 05:04
80 60 40
02:53 20
01:26 00:00
0 2015
2016
2017
2018
2019
2020
Crime Analyst Products - 2020
Bulletins
Case Assists, 20% Bulletins, 40% Statistics/Analysis, 30%
16 16
Reports
Statistics/Analysis Reports, 10%
Response Times – Prompt and effective delivery of police services continues to be important in our community. The Town’s geographical districts are aligned based on realtime data. Officers’ workload is balanced with proactive patrol deployments. This data-driven approach to deployments ensures that officers are in the areas with the highest volume of activity.
Case Assists
Castle Rock Police Department
Crime Analyst – The crime analyst provides many pieces of information that are shared within the agency and the public including bulletins, statistical analysis, maps, series information, forecasts and predictions. The analyst also assists CRPD officers and detectives in case investigations and publishes weekly and monthly reports to highlight trends and help direct police resources.
Strategic Priority 1: Crime (continued)
Clearance Rates – Clearance rates reflect the percentage of arrests on reported crimes. This information is used as a performance measure for year-to-year comparisons within the organization as well as comparisons within similar law enforcement agencies.
Clearance Rates 2018
100%
2020
100%
93%
92% 69% 53%
50% 27% 18% 15% 0%
Recovered Stolen – One of the functions of a police department is to recover and return stolen property to its rightful owner. In 2020, recovered stolen property reflected an increase of 100 percent from the previous year; the recovered stolen vehicles increased 15 percent.
2019
150%
Aggravated Assault
36%
75%
67%
61% 40%
50% 38%
35%
40%
35%
n/a n/a n/a
Burglary
Homicide
Motor Vehicle Auto Theft
Rape
Robbery
Theft
Recovered Stolen (Property / Vehicles) 2018
100%
2019
75%
2020
69% 59%
50%
10%
6%
12%
0% Property
Emergency Management Training Maintaining an effective emergency management system, and response to and recovery from a critical incident, is extremely important to this department. One measurement is the participation of local or countywide emergency management training exercises. In 2020, the department did not participate in multi-jurisdictional trainings due to COVID-19 restrictions.
8
Emergency Management Training (Local / Countywide) 7
6
4
4
2
0
0 2018
Emergency Management Meetings Another measurement of maintaining the capability of effective emergency management is the quarterly meetings with the Castle Rock Fire and Rescue Department’s Executive Staff. The Police and Fire departments work in conjunction to maintain effective emergency management capabilities.
Vehicles
6
2019
2020
Emergency Management (Police/Fire) Quarterly Executive Staff meetings
4
3
3 2
2
0 2018
2019
www.CRgov.com/Police
2020
17 17
Performance Measures-continued Strategic Priority 1: Crime (continued) Crisis Intervention Team (CIT) (Trained Personnel) 2018
2019
2020
100%
82%
74%
70%
64% 47%
50%
35%
0% Dispatch
Sworn Officers (less Command Staff)
Victims Assistance Unit (Call Outs on Critical Incidents) 100%
100%
100%
99%
2018
2019
2020
Crisis Intervention Team (CIT) – The CIT team continues to connect individuals suffering from mental health issues with the appropriate levels of mental health services. Training is conducted annually for our sworn officers and dispatch personnel. Excluding command staff, our CIT certified staff included: • Police officers (57) or 74 percent • Dispatchers (9) or 47 percent
Victims Assistance (VA) Unit – The VA Unit continually strives for 100 percent response on all critical incidents. This unit works with crime victims during traumatic events to provide support and resources as needed. More information about this unit is available on p. 28.
50%
0%
Strategic Priority 2: Traffic Safety Traffic Crashes (per 1,000 population)
16.0
2017
13.6 11.5
12.0
2019
2020
3-year Avg
11.3 9.0
8.0
3.5
4.0
0.0
0.7 0.5 0.3 0.4 Crashes (Injury)
18 18
2.6
1.7
2.5
0.0 0.0 0.0 0.0 Crashes (Non- Injury)
Crashes (Fatalities)
0.0 0.0 0.0 0.0 High Crash Location Rate
Crash Fatalities (Alcohol related)
Castle Rock Police Department
Traffic Crashes – Traffic safety continues to be one of the department’s foremost concerns for our growing community. We work to identify the resources necessary to reduce both the number and severity of traffic crashes and increase public satisfaction with our traffic conditions. Despite, the Town’s 5.1 percent increase in population between 2019 and 2020 (72,168 to 75,857), the Town’s total crashes (per thousand population) decreased in all categories. • Injury crashes decreased 40 percent • Non-injury crashes decreased 21.7 percent • High-crash location rates decreased 34.6 percent The Town’s traffic crashes were also lower than the three-year average.
Strategic Priority 3: Employees
The department continues its reputation as being one of the most highly regarded law enforcement agencies along the Front Range and firmly believes our greatest asset is our people. Continuous investment in our human capital pays huge dividends. Maintaining a well-trained and well-equipped workforce ensures the highest levels of professionalism and service are being extended to the citizens of this community. We also understand today’s police officer wants to be part of something special. We are very proud to have the ability to recruit and retain the finest officers in the profession. With this in mind, we strive to maintain a 90 percent staffing level throughout the year. Our goal for sworn applications received is based on a three-year average (≥ 398). In 2020, the department held one hiring for POST-certified applicants only; thus, the lower rate of applications. We continue to look for opportunities to host various trainings in Castle Rock. Townwide Award Recognition – The Police Department recognizes the importance of employee accomplishments throughout the year. We encourage submissions to the Townwide employee recognition awards as well as our in-house awards board nominations. The Town’s applause and value awards are two examples of the Townwide recognitions.
Sworn Applications ≥ 398 (3-year avg) Staffing Levels ≥ 90%
Staffing Levels:
Sworn applications
99.1%
99.9%
100.0%
100.0% Goal ≥ 90%
584
600
75.0% 450 Goal ≥ 398
358
50.0%
300
25.0%
123
150 0
0.0% 2018
2019
2020
Training Unit (Trainings Hosted by CRPD) 6
6
4
4
2
1 0
2018
2019
2020
Award Recognition (Townwide & CRPD) (Number of submissions)
100
Town of Castle Rock Award Recognition
CRPD Recognition
100
TOTAL
83 75
80
67 57
60
48
50
28
51
40
25
20
35
29
16
0
0 2018
2019
2020
Strategic Priority 4: Prepare Future Growth
The Town continues to see a steady increase in population. Between 2019-2020, our community experienced a 5.1 percent population increase. During this same time, the department’s calls for service decreased by 7.9 percent. The department continues to monitor our Town’s growth trends and responds appropriately with staffing and resource requests.
Calls for Service / Population Growth Calls for service 71,062
100,000
73,824
73,306
71,699
64,117 80,000 60,000
69,450
63,753
56,266
51,573
54,238
75,000
69,234
56,645
59,189
62,188
65,520
69,338
72,168
75,857
60,000 45,000
40,000
30,000
20,000
15,000 -
0 2012
2013
2014
2015
2016
2017
2018
2019
www.CRgov.com/Police
2020
19 19
Performance Measures-continued Strategic Priority 4: Prepare for Future Growth (continued)
Priority Type
2018
2019
2020
Priority 1
1,006
994
1,068
Priority 2
10,256
10,898
10,024
Calls For Service Per District 30,000
75,000
63,782
25,000
62,469
22,155
20,000
17,075 16,340
17,215 15,509
15,000
58,589
60,000
21,304
45,000
17,018 14,665
30,000
8,903
10,000
18,934
7,972
7,750
15,000
5,000
2018 District 1
2019 District 2
District 3
2020 District 4
Total CFS
CRPD District Map
1
2
4 3 Copyright 2016, Town of Castle Rock (GIS Department)
20 20
Castle Rock Police Department
Priority Calls for Service – These incidents require an emergency response where an immediate threat or risk to life exists and are classified as Priority 1 calls. Priority 2 calls are urgent calls in which officers respond directly and without delay but do not respond with emergency lights and sirens. One of the most common sources of Priority 1 and 2 calls are citizens calling 911. There was a 7.4 percent increase in our Priority 1 calls from 2019 while the Priority 2 calls decreased by 8 percent. Calls for Service (CFS) – Patrol officers responded to approximately 1,127 calls for service per week. Each patrol team was staffed with eight officers. These officers are assigned to four districts within Castle Rock as shown on the District map below. Note: The department’s total calls for service was 63,753 in 2020; this number is comprised of all four districts and all assist outside agency calls (AOA). The total for our four districts alone was 58,589. CRPD utilizes Decision Support Software (DSS). This analytical tool improves efficiency and accuracy of statistics. To effectively provide service to our increasing population, the department needs to grow in response to that demand. Such an expansion necessitates hiring personnel and acquiring physical resources, as well as developing strategies and methods for providing quality services to the entire community. Castle Rock Police strives to keep our community among the safest in the state. The Town of Castle Rock and Police Department experienced the following growth-related changes from 2018-2020: • • • •
Population (9.4 percent increase) Sworn officers (6.7 percent increase) Response times (12.1 percent increase) Calls for service (8.2 percent decrease)
Strategic Priority 5: Community Policing and Partnerships
Victim Advocate Volunteers – In order to provide 24 hours/7 days a week services to our victims of crime, we utilize a volunteer staff of victim advocates. This unit also provides night and weekend coverage to victims and their families involved in tragic events. Several volunteers provide office assistance throughout the week. The advocate volunteers committed 5,396 hours. Volunteers in Police Service (VIPS) – Community Safety Volunteers (CSV) devoted 1,018 hours (73.4 percent decrease from 2019 due to COVID-19 restrictions). This unit supports patrol and traffic officers, municipal court, and many Town events. Administrative volunteers assisted with 483 hours of clerical duties (30.4 percent decrease from 2019). These volunteers assisted within the investigations unit. The department is extremely appreciative of all our volunteers and their continued service and support. Community Policing – The Community Policing philosophy is to assist the public in establishing and maintaining a safe and orderly social environment to live, work and play. Apprehending criminals is one important goal of policing, yet it is not necessarily the most important goal. The Community Partnership Unit is dedicated to solving crimes and resolving citizens’ concerns by working with and gaining support from the community. The most effective solutions include coordinating relationships between the police, citizens, local government and businesses to address the problems affecting the community. The department relies on officers to embrace and apply this philosophy in their daily work and to engage the community in a variety of ways including: Town and HOA meetings, surveys, interest groups and programs such as our Explorer Unit, Citizens Police Academy, National Night Out, Coffee with a Cop, and the Crime Free Multi-Housing program.
Calls for Service:
Victim Advocates:
Volunteer Hours:
Calls for Service / Volunteer Hours 5,563
600
VA Volunteer Hours
5,396
6,000
387
4,000
4,853 400
419
375
2,000
200
-
0 2018
2019
2020
VIPS: Community Safety Volunteer Hours 4,000
3,000
3,831 2,925
2,000
1,018
1,000
0 2018
800
2019
2020
VIPS: Administrative Volunteers in Police Service (number of hours) 694
600
483 400
277 200
0 2018
2019
2020
Explorer Unit Post #401 (Service Hours)
4,500
3,349 3,000
2,649
1,500
1,050
0 2018
2019
www.CRgov.com/Police
2020
21 21
Performance Measures-continued Strategic Priority 5: Community Policing and Partnerships (continued) PIO - Training Hours 400 316.5
306
300
200
100 26 0 2018
2019
2020
Communications & Marketing Programs 125,000
2018
2019
2020
105,906 100,000 79,252
83,554
75,000 50,000 25,945
25,000
28,821
27,673
Public Information Office (PIO) – In 2020, the Castle Rock Police Department revised the PIO from a sworn officer to a civilian position. During the hiring process, five part-time sworn PIOs worked together to manage media and on-call requests. The PIO team continues to represent CRPD as well as Castle Rock Fire and Rescue. Due to the pandemic and staffing changes, the PIO hours were limited in 2020. The 26 hours comprised of: • International Association of Chiefs of Police virtual conference • Basic and advanced PIO courses • Colorado Open Records Act Law The top five most visited pages on the Town’s police website and mobile app usage are: Police Landing Page, Becoming a Police Officer, CodeRed, Police Records, and About Police.
Technology & Equipment – Implementing technology assists in reducing crime, improving Strategic Priority 6: Technology & Equipment employee safety, promoting transparency, increasing efficiency and anticipating crime trends. Online Reporting: ePoliceReporting Identifying and implementing crime analysis 600 software and mapping tools provide police 434 management and employees with real-time 400 access to crime data. This efficiently allocates 248 244 and deploys resources using a data-driven, 200 intelligence-led policing approach. New technology this year included an update for 0 our body-worn cameras. This also marked the first 2018 2019 2020 year hybrid patrol vehicles were introduced into the fleet. 0
Website Analytics (Top 5)
Website Mobile App Page Views
Online Reporting: Pawns/Precious Metals 8,000
6,610 6,000
6,046
4,000
3,437
2,000
0 2018
22 22
2019
2020
Castle Rock Police Department
Online Reporting – The ePoliceReporting system allows citizens to report many types of crime (e.g. theft, vandalism, trespassing, lost property, phone/internet scams). Online reporting increased 77.9 percent from 244 to 434. Pawn stores also reported their 2020 transactions online in the Pawns/Precious Metals chart and experienced a 43.2 percent decrease from the previous year.
Department Statistics Other Department Statistics
Additional statistics are found within this section. The data incorporates the National Incident-Based Reporting System (NIBRS), which collects data on each single incident and arrests. Group A includes 52 specific crimes and 24 offense categories. For each of the offenses, there are specified types of facts about each crime reported. In addition to the Group A offenses, there are 10 offense categories in Group B for which only arrest data is reported.
CRPD 3-YR COMPARISON
Major Crimes and Trends
2018
2019
2020
193
225
215
19
9
28
0
0
0
32
30
26
244
264
269
Assault
Total Crimes increased by 388 incidents or 24.4 percent from 1,590 to 1,978.
Aggravated Assault Homicide
Total Person Crimes increased by 5 incidents or 1.9 percent from 264 to 269. Total Property Crimes increased by 383 incidents or 28.9 percent from 1,326 to 1,709.
Sex Offenses TOTAL Person Crimes Burglary
93
96
78
274
309
470
69
62
110
1
4
3
882
855
1048
TOTAL Property Crimes
1,319
1,326
1,709
TOTAL CRIMES
1,563
1,590
1,978
Fraud Motor Vehicle Theft Robbery Theft, Embezzlement
NIBRS Crime Trends 2017-2019 Comparison
2018
2019
2020 1048
1050
882
855
700
470 350
193
274
225 215
19 0 Assault
9
28
Aggravated Assault
309
93 96 78 --N/A-Homicide
32
69 62
30 26
Sex Offenses
110 1
Burglary
Fraud
Motor Vehicle Theft
4
3
Robbery
www.CRgov.com/Police
Theft
23 23
Department Statistics - continued Animal Control Unit (ACU) – Staffed daily, with the exception of holidays, two animal control officers patrol during the hours of 8 a.m. to 6 p.m. In the event an animal control officer is not available, all animal calls for service are directed to the patrol division. In 2020, the ACU managed 79.6 percent of all animal-related calls for service (1,721 of the total 2,162). The unit experienced a 10 percent increase from their 2019 service calls (1,561 to 1,721). More information on the Animal Control Unit is found on p. 32.
Animal Control - Calls for Service Animal Control Unit
3,750
Total Dept. Animal Calls
2,897
3,000
2,523 2,250
2,162 1,837
1,721
1,561
1,500
750
0 2018
2019
2020
Other Crimes of Interest 2018
750
2019
2020
631 600
450
400 340
370
341
300
150
159
182
Other Crimes of Interest – The following changes were identified between 2019 and 2020: • Identity theft: 72.5 percent increase • Shoplifting: 8.5 percent decrease • Vehicle trespasses: 71.2 percent increase
182
110
0 ID Theft
Shoplifting
Vehicle Trespasses
Investigations Unit Case Management
2,500 2,232
2,384
2,342
2,000 1,500
Investigations Cases Assigned – Cases not closed by the Patrol Division are assigned to the Investigations Unit. This year, Investigations experienced a 1.8 percent decrease in case management (2,384 to 2,342). Note: The 2018-2019 statistics were revised slightly due to a revision in the case assignment process.
1,000 500 2018
2019
2020
K9 Total Deployments
150
116 Total 100
NARCOTICS DEPLOYS, 32
95 Total NARCOTICS DEPLOYS, 41
60 Total NARCOTICS DEPLOYS, 25
50
Patrol Deployments, 84
Patrol Deployments, 54
Patrol Deployments, 35
2018
2019
2020
0
24 24
Castle Rock Police Department
K9 Unit – The unit’s total deployments decreased by 36.8 percent (95 in 2019 to 60 in 2020). The decrease was largely related to a vacancy within our K9 Unit during the majority of 2020. Refer to p. 31 for additional information.
Property & Evidence Unit – This unit houses thousands of pieces of property and evidence for our department. Between 2019 and 2020, a 16.5 percent increase was identified in the number of intakes for the department with a 63.7 percent increase in disposed property. • Intakes include all items booked into the property and evidence unit. Evidence includes items tying the suspect to both the crime and the victim. • Disposed property refers to the methods used to dispose of property or evidence and includes items returned to owners, sent to auction, or destroyed. Prior to any article being disposed, the case is researched, and a two-step review process is completed ensuring each item is disposed correctly. The property and evidence unit undergoes an annual audit. In 2020 they received a score of 99.1 percent. During this audit, a few procedural inaccuracies were identified and corrected. Traffic Unit – The Traffic Unit strives to handle 50 percent of all traffic crashes occurring in the Town of Castle Rock’s jurisdiction. The percentage of calls handled by the Traffic Unit increased in all areas as shown at right. Between 2019 and 2020, there was a 22.4 percent increase in abandoned vehicles; 8.9 percent in parking enforcement; 3.1 percent in parking tickets, and 85.7 percent in traffic stops.
Property & Evidence Unit 2,000
2018
1,834
2020
1,273 1,093 1,000
907 689
554
0 Property/Evidence Intakes
Disposed Property
Property & Evidence Unit Annual Audit Score 100%
99.3%
99.3%
99.1%
2018
2019
2020
50%
0%
Traffic Unit (Percentage of Call Types)
120% 100%
93%
80%
90%
98%
96%
2018
2019
2020
99% 91%
76%
60%
49%
46% 40%
35% 18%
20%
16%
0% Abandoned Vehicles
The Traffic Unit also investigated 49.5 percent of all public roadway crashes, which is a 2 percent decrease from 2019 (50.5 percent). Note: Data excludes all private property crashes.
2019
937 TOTAL
400
Parking Tickets
Traffic Stops
Traffic Unit (Percentage of Total Crashes)
1200
800
Parking Enforcement
379 (40.4%) Traffic Unit
899 TOTAL 454 (50.5%) Traffic Unit
558 (59.6%) Patrol Division
445 (49.5%) Patrol Division
2018
2019
707 TOTAL 350 (49.5%) Traffic Unit 357 (50.5%) Patrol
0
www.CRgov.com/Police
2020
25 25
Administration division Police Chief Jack Cauley oversees the Administration Division. This division includes the police chief, one senior media relations specialist, administrative supervisor, and one senior office assistant. The division is responsible for providing: • Overall direction to the agency and personnel • Ensuring quality police service to our residents and business owners • Managing the department’s budget and purchasing • Messaging for the department (i.e., social media) • Maintaining department’s website content
PIO Temby
In 2020, the department welcomed Taylor Temby as our new Public Information Officer (PIO). This position transitioned from a sworn to civilian position with duties involving emergency crisis communication, media relations, social media management, marketing and public relations. The PIO also maintains enhanced communication and marketing programs for the department. PIO Temby has extensive experience in local news, working as both a multimedia journalist and sports • Public Safety Commission liaison reporter. Prior to joining CRPD, she spent six years • Disseminating department’s TRAKiT issues, at 9NEWS in Denver, most recently covering which are citizen concerns received through the Colorado’s high school, college and professional Town’s website portal: Report a Concern athletes. Temby was responsible for shooting, editing, writing, producing and presenting her own Town's Police Website (Action/Activity by Administrative Staff) broadcast stories, and she brings her passion for 2,000 storytelling to the department. Her work on the 1,677 1,500 morning show for two years as a multimedia 1,176 producer provided 1,000 additional experience 878 working with local law 500 enforcement agencies in understanding emer2018 2019 2020 gency communications and how first responders The Town’s website is designed and updated by the Town’s administrative staff. The chart displays the number of pages our best disseminate inforpolice administrative staff created or revised during 2019. There mation to the media was a 30 percent decrease in activity from 2019 to 2020. during a crisis. Please refer to p. 22 TRAKiT - Town Concerns & Issues (re: Police Department Issues) for the types of training 500 involved in this unit. 417 404 375
PIO Taylor Temby
345
250
125
0 2019
2020
26 26
Castle Rock Police Department
r elc o l ome Aboard, Tay
W
Town issues and concerns may be sent through the Town’s TRAKiT system at CRgov.com. The issues are then forwarded and tracked by the administrative staff for proper follow-up.
!
2018
Financial Summary The Police Department operated within budget in 2020. The total amended budget for the year was $15,661,946. Of this amount, the department spent $14.87 million (5.1 percent under budget). Additional financial reports are found on the Town’s website: CRgov.com/Transparency.
Police Department Budget (amended) (2014-2020)
s
Dollars in Millions
$20M $15M $10M
$10.2M
$10.9M
$11.8M
$13.1M
$14.1M
$14.9M
$15.6M
2018
2019
2020
$5M $0M
2014
2015
2016
2017
2020 Actual Expenditures / Percent of Amended Budget
Supplies 648,569 4%
Capital 76,750 1%
Transfers Out 378,728…
Services & Other 1,017,933 7%
Personnel Services & Other Supplies Capital Transfers Out
Personnel 13,539,966 86%
www.CRgov.com/Police
27 27
Investigations Division Commander Tim Gorman manages the Investigations Division, which includes 1-sergeant, 6-detectives, 1-Financial Investigative Regional Strike Team (FIRST) detective, 1-Impact detective, 1-crime analyst, 1-senior office assistant, 1-property and evidence technician, 1-victim assistance coordinator, 1-victim advocate and 15-volunteers, which include 11-victim assistance volunteers and 4-volunteer chaplains. Specialized Investigation Units • Chaplain Program • Crime Analysis Unit • Detective Unit (Criminal Investigations) and includes the Impact and FIRST units • Property and Evidence Unit • Victims Assistance Unit Chaplain Program
The chaplains serve as support for members of the department, their families and members of the public in times of crisis. They assist us by responding to callouts or critical events, attending department functions, providing support and counseling for our members. Crime Analysis Unit
The crime analyst works alongside officers, detectives, and command staff to assist in research, trend and pattern identification, statistical analysis, open source investigations and crime prediction. The analyst creates a weekly report to keep officers aware of emerging crime trends and develops these findings into a monthly Pattern, Analysis, and Response (PAR) report. PAR is central to the stratified policing model and assists command staff in both identifying problems and forming solutions. The analyst is also integral to inter-agency communications by creating and disseminating bulletins to agencies across the front range, attending informational meetings and networking with other crime analysts.
28 28
Castle Rock Police Department
Detective Unit
The Detective Unit has an authorized strength of eight and includes one sergeant and eight detectives. The unit investigates all crimes, including misdemeanors not cleared by the Patrol Division, felonies, missing persons and unattended deaths. The detectives are assigned as follows: • Crimes against persons (2) • Financial crimes/organized retail crimes (1) • Impact Team/drug offenses (1) • Property crimes (3) • Special victims crimes/sexual assault crimes (1) Specialized Detective Units Castle Rock Police Department participates in two multi-jurisdictional teams consisting of detectives from Castle Rock, Lone Tree and Parker police departments as well as the Douglas County Sheriff’s Office. These units (Impact and FIRST) focus on financial crimes, criminal offenses, behaviors, and street level narcotic trafficking based on repeated patterns and methods. One CRPD detective is assigned to each of the teams. Property and Evidence Unit
Following department guidelines, in coordination with the District Attorney and state statute, our property and evidence technician works alongside the detective unit to log, store, secure, and release all evidence and property received. The technician also assists in officer training regarding proper collection and the packaging of evidence. During major crime scenes, the assistance of the technician is critical in transporting and logging the numerous pieces of evidence. Victims Assistance Unit (VAU)
The Victims Assistance Unit works alongside crime victims with fairness, dignity, and respect during a traumatic time or tragic event. The unit ascertains the rights of all victims have been afforded to them through the Colorado Constitution Victims’ Rights Act, (C.R.S. 24-4.1-302). Its job is to provide victims and witnesses of criminal offenses with the support and aid necessary to mentally and physically adjust to their victimization. Other duties include providing referral information
and making outreach contact. Victim advocates are the liaison between the criminal justice system and the victim. All victim assistance services are developed to competently serve victims of all cultures and ethnic backgrounds. More information is on our website: CRgov.com/VA Other Areas of Division Responsibility
Drug Take Back program - Our permanent collection container is located in the department’s lobby. Expired or unused medications are accepted Monday through Friday during business hours, with the exception of holidays. During 2020, 175 pounds of drugs were collected and disposed in observance of state and federal regulations. Stratified Policing - This organizational model of problem solving, analysis and accountability is an approach to crime reduction that seeks to overcome the weakness of current policing methods, while at the same time incorporating evidence-based practices. The Stratified Model distinguishes among different types of problems for which crime reduction strategies are implemented and designates responsibility based on the type of problem and resources necessary to address the problem. By separating and distinguishing these types of problems, different analyses, responses, and accountability mechanisms are carried out by various personnel within the agency, which “stratifies” the workload and responsibility for problem-solving and crime reduction. Weekly updates are provided to our command staff and focus on action items and results. The chief, commanders, supervisors and the crime analyst determine the best course of action. Gaining actionable intelligence and insights from the data and then distributing it in focused and stratified manner ensures everyone knows their responsibilities in addressing immediate, short-term, and long-term issues.
Outstanding Teamwork In September of 2020, the Castle Rock Police Department received anonymous threats that a gun and several bombs were going to be used at a high school in Castle Rock. At the time, the school was fully conducting in-person student learning and was in session with students and faculty present at the school. Due to the potential threat of violence, there was an extensive police response to the school with over 20 CRPD officers, detectives and support personnel as well as multiple additional officers from other agencies. Due to the threats, the high school as well as other additional schools in the area were canceled. Bomb detection dogs responded and the threat was ultimately determined to be false. CRPD detectives spoke with a male suspect for several hours on the telephone and determined he was the self-proclaimed leader of an online hacker group, which targets and provides false threats of violence against schools, hospitals and government facilities across the United States in an attempt to gain notoriety. Due to the serious nature of this incident, and the connection to other similar unsolved cases across the United States, the FBI was brought in to assist. Through the investigation, a CRPD detective identified and obtained confessions from a teenage male suspect in the United Kingdom, as well as a local teenage female student from the high school in Castle Rock. Our detective worked with police in England, and the male suspect was subsequently located, arrested and criminally charged in England. The local female student was also criminally charged. This was an outstanding display of teamwork to quickly identify suspects and potentially stop additional threats of violence from occurring elsewhere.
The mission is to focus on intelligence-led investigative techniques – a strategy that reduces crime through strategic management and an effective enforcement of strategies targeting prolific offenders.
www.CRgov.com/Police
29 29
Patrol Division Commander Sam Varela manages the Patrol Division, which included 49 sworn positions. This division also manages the Explorer Unit consisting of 14 explorers. The patrol division responds to both emergency and non-emergency calls for service. When not responding to calls, officers employ data-driven and community policing strategies to deploy to specific areas of the community. This model utilizes proactive-policing strategies to deploy officers where they are most needed based upon detailed analysis of crime, CFS and the needs of our community. Duties
In most cases, when calling for assistance, a patrol officer in a marked police vehicle responds. These men and women patrol the streets 24-hours a day, 7-days a week. Our patrol officers work a 4/10 shift schedule, which are divided into six watches on both sides of the week. A-side works Sunday-Wednesday with an identical watch schedule working B-side, WednesdaySaturday. Duties vary but most include traditional law enforcement: • Response to emergencies and in-progress crimes • Conduct onscene investigations (fingerprinting, photography, interviewing, and interrogation) • Documenting crime report incidents • Arrest and book criminal offenders • Stop traffic violators (warn or cite driver) • Patrol their assigned areas (checking residential and business areas for illegal activity) Additional Responsibilities
In addition to these duties, patrol officers have other responsibilities. Solving neighborhood or community problems often requires several meetings with involved parties. Our officers work within the Community Partnership Unit philosophy and are familiar with: • Streets, residents, and businesses of assigned areas • Criminal element and problem locations • Proactively involved in community events • Utilizing problem-solving techniques such as mediation, counseling, and referral to other agencies
30 30
Castle Rock Police Department
COMMUNITY ACTION TEAM (CAT)
CAT is an active full-time unit specifically addressing pattern crimes at the patrol level while utilizing crime analysis products/intelligence (data-driven policing). These officers continue to conduct directed operations utilizing analytics, intelligence, and the cultivation of internal and external partnerships. They work closely with regional task forces and operate in a variety of modes to include uniformed patrol in marked vehicle as well undercover operations in unmarked vehicles. Officers assigned to this unit also assist the division with case investigations and follow up. Crisis Intervention Team (CIT)
The Crisis Intervention Team connects individuals suffering from mental health issues with appropriate levels of mental health services. Goals include training law enforcement officers in the recognition of mental illness, enhancing verbal crisis de-escalation skills and providing more streamlined access to community-based mental health services. Explorer Unit
Explorer Unit, Post #401, is a division of the Boy Scouts of America and is an organization for young adults (ages 14 to 21). Our Explorer Unit consisted of 14 explorers in 2020 and is supervised by Officers J. Lane and T. Thompson. Field Training Officers (FTO)
Field Training Officers are a dedicated group of sworn members responsible for training all new recruits. FTOs trained 17 new officers in 2020. Honor Guard
The Honor Guard continues to train in drill and ceremony functions while answering requests for ceremonial duties within our community as well as outside the Town of Castle Rock. K9 Unit
The K9 Unit is comprised of K9 handlers Officer Fellows and his Police Service Dog (PSD) Shogun and Officer Gondeck and partner PSD Maverick. The unit provides deployments in patrol and narcotics, not only for our department but for outside agencies upon request.
Public Safety Training Facility The training facility opened in June of 2020. Home to both CRPD and CRFD, the building provides the Town’s public safety agencies with additional space for handson and classroom training sessions. CRPD Commander Varela was an integral part of the design and build team, ensuring the facility would appropriately accommodate CRPD’s continuing-educational goals. This integral training facility will be utilized for upcoming special events and programs such as swearing-in and award ceremonies, Your Town Academy, Citizens’ Police Academy, Explorer training events, and the Youth Police Academy. The PSTF resides next to the already-existing fire training tower and the south building, creating a training campus. Officer Gondeck/Maverick
Officer Fellows/Shogun
Douglas County Regional Special Weapons and Tactics (SWAT)
The department participates in the multi-agency, Douglas County SWAT team. This unit consists of officers from Castle Rock, Parker, and Lone Tree police departments and deputies from Douglas County Sheriff’s Office. The team includes an operations commander, tactical commander and team leaders. In 2020, SWAT responded to approximately 20 missions.
CRPD SWAT Officers
K9 Unit Welcomes Maverick Our department welcomed new members to the K9 Unit – Officer Gondeck and his partner Maverick. Officer Gondeck began his law enforcement career in June 2017 and was hired by CRPD in July 2019. K9 Maverick joined Officer Gondeck in October 2020 and the pair began their training. Gondeck and Maverick completed their training certification in early 2021. Maverick is a Belgian Malinois; he was born in August 2019. He holds a dual K9 certification, and he specializes in patrol work and narcotics detection. Police Service Dog Maverick www.CRgov.com/Police
31 31
Special Operations Division Commander Jason Lyons manages the Special Operations Division. This division includes: 2-sergeants, 3-Community Partnership Unit officers, 2-school marshal officers, 3-school resource officers, 1-community response team officer, 4-traffic officers and 1-downtown liaison officer. The division is supported by 2-animal control officers, 10-community safety volunteers and 2-administrative volunteers. The Special Operations Division specializes in the following units: • Animal Control Unit (ACU)
Community Partnership Unit
• • • • • • • • •
The Community Response Team is a partnership with Douglas County Sheriff’s Office and numerous civilian agencies in the Metro area dealing with mental health concerns in our community. The collaborative unit is comprised of four teams, consisting of an officer or deputy teamed up with a mental health clinician. These teams go into the field and work with those in crisis, freeing up patrol officers to deal with assigned duties. A case manager supports and guides those in need to available community resources. Currently, each team works 40-hours per week dealing with people in crisis and conducting follow-up sessions.
Bike Unit Community Events Community Partnership Unit (CPU) Community Response Team (CRT) Downtown Liaison Officer (DLO) School Resource Officers (SRO) School Marshal Officers (SMO) Traffic Unit Volunteers in Policing (VIPS)
Animal Control Unit
The Animal Control Unit is comprised of two full-time animal control officers and is responsible for animal licensing, animals at large, dangerous animals, returning lost animals to their owners, barking dogs, investigating dog bites and animal cruelty. Information on how to license your pet is found within our police pages on the Town’s website: CRgov.com/ AnimalLicensing.
The CPU addresses community issues and works in several programs including the Crime Free MultiHousing and Crime Prevention Through Environmental Design (CPTED) programs. Both proactive programs assist in reducing crimes within our community. Our CPU officers utilize problem-solving methods to address a variety of community issues: homeowners associations, downtown parking, community events, graffiti and school-related concerns. Community Response Team
Officers in Schools
The department provides three full-time school resource officers who dedicate their time during the school year to Castle View High, Mesa Middle and Castle Rock Middle schools. The School Marshal program is a partnership between the police departments of Douglas County, the Douglas County Sheriff’s Office and the Douglas County School District. Our two school marshals work at the various Community Events elementary and middle schools throughout Town, This division works closely with other agencies and is responsible for staffing the appropriate police personnel providing additional school security and student for Town-sponsored events and many outside vendors. mentoring. Traffic Unit More information is found under “Find an Event” or navigating directly to: CRgov.com/Events. Castle Rock promotes traffic safety by requiring specifically-trained officers to be dedicated to crash Note: Most of the Town’s 2020 special events were investigation, enforcement of state and municipal canceled due to the COVID-19 restrictions. traffic laws, traffic complaints and drunk-driving recognition. The unit consisted of four officers enforcing traffic laws and improving road safety.
32 32
Castle Rock Police Department
Volunteers in Policing
The department utilizes Volunteers in Policing who serve our department selflessly. • Community Safety Volunteers (CSV) provide community policing in its most basic form. It is a structured way for residents to help provide for the safety and security of their community. CSVs support major activities of the department, such as patrol, traffic, community policing, special events and activities where their unique expertise or life experience is of benefit. Over the past year, we added several new CSVs. The unit provided 1,018 service hours showing a significant 73.4 percent decrease from their 2019 hours (3,831), which was largely due to the COVID-19’s restrictions in place during 2020. • Administrative volunteers work alongside staff in many capacities. These volunteers provided 483 hours in 2020, which was a 30 percent decrease from 2019 (694 hours). More information regarding volunteering is available on our website: CRgov.com.
New Senior Outreach Program: R-U-OK It can be lonely and a bit scary for the elderly living on their own. That feeling of isolation was only worsened with the Coronavirus pandemic. CRPD instituted a new way to keep up with seniors living alone, while providing a little peace of mind. During a chance encounter with a resident living alone after the loss of her husband, CRPD Officer Lane led the effort to create the R-U-OK program for seniors or anyone with a disability living on their own. “Seeing what she was experiencing firsthand left me with a strong desire to make sure she, and others in her same situation, have a connection to the community and don’t feel lonely, even though they’re living alone,” said Lane. The goal of the R-U-OK program is to regularly connect with the most vulnerable populations to make sure they are doing well, are safe and help identify any needs they may have. There is no charge for the program, and it is available to any senior citizen over 65 years old or any disabled individual living alone. “Individuals over 65 represent 9.5% of the residents in Castle Rock, and that percentage continues to increase,” said Chief Cauley. “This is an ideal time to establish the R-U-OK program and improve outreach and connections with this important group within our community.” For more information on the R-U-OK program (or to apply), visit our website: CRgov.com/ruok
Vid ay
eo
Pl
The Traffic Unit investigated 49.5 percent of all roadway crashes in 2020. Newly implemented 3D-animated crash diagramming provides more complex crash scenes allowing officers to open roadways faster with a more detailed overview of a crash scene. The Traffic Unit continues to partner with Colorado Department of Transportation (CDOT) in making local and state roadways safer through programs such as Click-It or Ticket, DUI campaigns and the Traffic Incident Management Program.
www.CRgov.com/Police
33 33
Support Services Division Commander Todd Brown manages the Support Services Division, which included three sworn positions and 22 civilian positions. There are three distinct functions within this division: • Communications Center (Dispatch) • Records Unit (includes Digital Media Technician) • Professional Standards, Training & Development Communications Center (Dispatch)
The Communications Center is staffed by two civilian communications supervisors and 15-full-time dispatchers. Supervisory duties include scheduling, training and ensuring efficient operations of the communications center.
and timely statistics to the National Incident-Based Reporting System (NIBRS), which is used by the Colorado Bureau of Investigation (CBI) and the Federal Bureau of Investigation (FBI). Digital Media Technician
The Digital Media Technician processes approximately 16 different types of media recordings throughout our facility. This ranges from dispatch recordings, radio communication and department cameras (e.g. interview rooms, body-worn and vehicles). Professional Standards, Training and Development Unit (PSTD)
The PSTD Unit oversees training for the department as well as the development of best practice policies. The center receives all incoming 911 emergency calls Internal administrative investigations are also handled for service as well as administrative calls. Dispatchers within this unit. determine and coordinate appropriate police resources The average training per officer in 2020 was 90.3 hours. Additional training information is found on p. 15. and response levels on each call. • Colorado Association of Chiefs of Police (CACP) Dispatchers also perform specialized strategic The department maintains its Professional Standards dispatching for the department during both emergency Accreditation through CACP. This designation and non-emergency situations. The dispatch center demonstrates the department’s desire to continue to monitors and coordinates telephone, radio and teletype meet modern, best practice standards of excellence communications between unit personnel, outside and compliance. According to Colorado POST, there agencies and the public. are 204 Colorado law enforcement agencies and 38 Records Unit were CACP accredited. The Record Unit is staffed by a civilian supervisor, • Integrating Communication, Assessments, and three full-time records specialists, and one digital Tactics (ICAT) Training - This training model media technician. The unit is tasked with scanning assists in resolving rapidly evolving crisis situations. documents into the Records Management System Through the use of live actors and scenario-based (RMS) and electronically storing/preserving all trainings, officers are required to demonstrate their police documents for a period of 10 years plus the understanding of the critical-decision making model. current year. Our records specialists produce accurate
2020 Answer Time - Communication Incoming Phone Calls <5 >10 Total 6-10 Incoming Calls
911 Calls Admin
34 34
YTD
5,937
secs.
83.3%
secs.
14.8%
secs
1.9%
Records Unit Services Records Reviewed
Recordings
10,000
6,125 9,600
8,000 6,000 4,000
Records Requested
4,744 3,846 4,086
5,000 6,104 4,000
4,989 3,518
3,000
2,554 2,000
67,687
86.3%
12.0%
1.7%
Castle Rock Police Department
6,000
2,000 1,000
0 2018
2019
2020
Professional Standards, Training and Development Unit (continued)
• K9 Training - Officers train and learn tracking methods utilizing our K9 Unit throughout the year. • Leadership Development group - Line and staff level supervisors received information and training during a
multi-week leadership course that focused on modern leadership philosophies and organizational cultures. • NARCAN - Officers are instructed in the usage of the this nasal mist in mitigating opiate overdoses.
Embracing Virtual Technology The Coronavirus pandemic forced many businesses to move to a work-from-home model, and that was no different for certain divisions at the department. To ensure the police department’s business continued without missing a beat, the command staff, victims assistance volunteers, and chaplains moved to virtual meetings every month. The victims assistance volunteers were kept up-todate on the changing court processes and were able to continue their training through virtual guest speakers. In the situation of a VA volunteer being called out on an incident, they would respond via phone to keep both themselves and the victims comfortable.
Command Staff - Weekly Meeting
The chaplains also continued their planning, on-call scheduling and responded to crises following a socially-distanced model. However, due to being considered essential workers, many of our officers, dispatchers and some civilian staff continued to report in person. To maintain their safety, rather than meet in a conference room, employees would dial in from their individual offices or vehicles, which allowed CRPD to continue to meet with each other and those Town employees working from home.
Victims Assistance - Monthly Meeting
www.CRgov.com/Police
35 35
Our Mission The Castle Rock Police Department is dedicated to excellence through community safety, innovation and public trust. Our goal is to provide for the safety and welfare of both the citizens and visitors of the Town of Castle Rock utilizing effective communitypolicing philosophies, including crime prevention, traffic enforcement, criminal investigation, crime-analysis and community involvement.
Our Vision To serve people one-by-one so together, we can create environments that are safe and secure, and where people can thrive. Castle Rock Police Department 100 Perry St. Castle Rock, CO 80104 Non-emergency Dispatch: 303.663.6100
CRgov.com/Police Follow us
36 36
CRpoliceCO
Castle Rock Police Department
