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Order Lifecycle Management
www.hybridsoftware.com
Order Lifecycle Management Over the years, the nature of orders for printing, packaging, and prepress has changed drastically. In addition to traditional quotations and print bidding, graphic arts companies now receive orders from numerous web-to-print portals, online search engines, computerized EDI procurement systems, and many other sources. Workflow Solutions In combination with the trends toward fast turnaround times and shorter run lengths, order management has become a critical problem for printers and prepress providers in every segment of the industry. Hybrid’s products address the entire production workflow, from online ordering to delivery, and can interface with most leading MIS systems, databases, and production systems.
Printing companies, whether they operate in the field of labels, packaging, wide format signage, digital or conventional offset printing, inevitably end up using a mixture of prepress equipment and workflow software as well as planning, accounting, administration software and databases that have been purchased at different times from various sources. Invariably, these products do not communicate with each other, resulting in duplicate data entry which contributes to inefficiency, mistakes and wastage. Customer and Printer Interface FrontDesk provides a web-to-print portal that offers customers powerful
file upload and download facilities plus comprehensive order management throughout the entire production lifecycle, from online ordering through all stages of tracking, proofing and approvals to delivery of the completed work. Optional components of FrontDesk include integrated soft proofing and annotation systems, online editing and VDP, campaign management and store profiling tools, and powerful content management via Hybrid’s ContentControl software.
Order Lifecycle Management (OLM) is critical to streamline the production process, and Hybrid’s software products perform that function by linking directly to the systems that printers and trade shops already own.
Customer-Facing Applications Campaign Management
Customer Asset Management
Online Ordering
Web-to-Print
Order Status
Variable Data
Online Soft Proofing
Reorders
Internal Production Applications Link to any Workflow
Job Management
Prepress Automation
Link MIS & Databases
Customizable Job Ticket
Storefront EDI Orders
File Version Control
Dynamic Scheduling
Hub/Spoke Workflow
Analytics
File and Asset Management
Auto-populated Data from MIS
Timekeeping
JDF/JMF/XML
instructions. PipeLine can act as an middleware layer to seamlessly map data between these systems without the need for custom programming. Enterprise Enabled FileForce connects multiple production
Seamless Integration FaceLift provides seamless integration between production workflows, MIS/ERP systems, third-party websites, external databases and other sources
of digitally held information. It enables total transparency of what is happening to the job between the initial order and its delivery. Users can create their own templates to encompass every stage of the order’s lifecycle, regardless of the printing process or product being produced. FaceLift provides a powerful toolset for
JDF integration between production workflows, which require very specialized parameters, and MIS systems, which typically have very generic prepress
Existing Environment Prepress Systems
or printing sites within an enterprise environment, enabling enormous efficiencies via load balancing and file sharing between sites and file sharing between sites. FileForce does not require a centralized file server or DAM system, but instead works in conjunction with local file servers at each location. File versions can be moved, copied, harvested, scrapped, archived and tracked precisely across multiple sites as revisions occur throughout the order lifecycle. Files are managed highly effectively at every stage of their life, but they are not altered in any way. As long as systems use standard database platforms, Hybrid can integrate them. Hybrid has close working relationships with MIS vendors such as EFI, Solarsoft, CRC, EPMS and others, as well as content management companies such as ADAM, and prepress workflow vendors as EskoArtwork, Dalim, and others.
The Hybrid Advantage Order management, from online ordering through to delivery Increase your customer loyalty by providing personalized web portals Highly configurable job ticketing to match your exact GUI and functionality requirements Integration as a product, with low cost of ownership
MIS/Business Systems Accounting
Planning
Inventory
Billing
Estimating
Materials
Scalable technology all the way to multi-plant enterprise solutions PipeLine architecture protects existing technology investments
Order Lifecycle Management Web-based order management portal for streamlining your customer interactions Allows a custom look and feel for each customer company, increasing customer loyalty. Create proof projects with full control of who gets notified for online approval, and set up groups of relevant stakeholders to participate in the approval chain.
Regular clients easily log in, create a new print job, and upload files to get the production process rolling.
Automatically send jobs and files into your file server or directly into a prepress workflow. With the optional FrontDesk Store module, your B2B customers can conveniently order and reorder frequently purchased stock print items.
With MIS integration, CSRs can take customersubmitted data and create live print job tickets, eliminating duplicate data entry.
Central web-based job ticketing system Create a cross-platform job ticket interface for data access and entry for your job information any time, anywhere, and from any data source, including MIS systems.
Drag-and-drop web interface allows you to graphically lay out and design your production ticket with exactly the controls your ticket needs: text fields, checkboxes, previews, file management, etc.
Supports all types of print processes: conventional print, digital print, packaging and labels, large-format, or even a combination.
Multi-plant enterprise file management and version control Increase efficiency by tracking and moving jobs, files and versions across multiple production sites.
Integrated time-tracking for accurate aggregation of billable hours.
Complete tracking of job status from prepress through plating.
Job and item info pulled directly from MIS system.
Granular permissions control on files, versions and data.
Automatic harvesting of multiple items for combo runs.
Comprehensive asset, SKU and print item management Keep track of your assets, SKUs or print items for your customer or for internal production. Customizable record and file metadata to facilitate searching.
Closely integrated with FrontDesk and FaceLift.
Organize your assets in customizable categories to easily search and retrieve items for reordering or reprints.
Allows for extensive version tracking of files and file assets across multiple SKUs or print items.
Flexible and configurable integration backbone Gather, combine and process information from any of your data sources. Use data from any source as input to your automated production workflow.
Populate tickets, forms, tables and reports with information from systems across the organization.
Feed information generated by Hybrid’s webto-print, ticket, and storefront products into your MIS or ERP system.
ORDER LIFECYCLE MANAGEMENT Digital Store Portal
Collaboration Approval
Campaign Management
Asset Management
Digital Print Ticketing
Web-Based Order Management Portal
Dynamic Scheduling
Enterprise File & Version Control
Central Web-Based Job Ticketing System
INTEGRATION BACKBONE JDF / JMF / SQL / ORACLE / XML / SOAP ...
DATABASE / MIS / ERP / PREPRESS WFL / INVENTORY ...
Hybrid Software USA 1709 Newtown-Langhorne Rd., Suite 6 Langhorne, PA 19047 Phone: +1 215-550-6243 info@hybridsoftware.com
Hybrid Software NV Dam 85 Bus 83/1 8500 Kortrijk, Belgium Phone: +32 56 22 32 77 info-eur@hybridsoftware.com
Hybrid Software GmbH i.G. SilberbachstraĂ&#x;e 27 D-79100 Freiburg Phone: +49 761 610 6 612 info-de@hybridsoftware.com