Issue 17
Buy online This time last year we had only really started to scratch the surface of online sales. Fast forward 12 months and we are now confidently transacting online, steering customers through the buying process from the comfort of their own homes.
We will make contact with you via phone or email when we receive notice of your reservation. We can provide a video walkaround of the vehicle, or a personalised video introduction. If you prefer, we can keep the vehicle reserved for you until you can view it in person.
Borne out of necessity, we had to accelerate our plans to introduce online sales at a time when our customers were ordered to stay at home.
From there, you can build a deal that suits you using our finance calculator. With our online checkout tool, you can configure a finance package based on term, deposit and required mileage. If you are happy with your quote, you can complete your finance application online.
We have managed to establish a streamlined, easy process that still allows you to experience the excitement of your next vehicle purchase with a few clicks of the mouse, all while receiving the same high level of service you’ve come to expect.
If you’re part exchanging, we’ve made this easy as well – simply enter the details of your vehicle and we’ll provide an accurate valuation.
Our virtual showroom houses hundreds of used cars and vans ready for you to browse. Expand your search criteria to find exactly the model you’re after, and once you’ve found it, it can be reserved online for just £99 – fully refundable.
Once everything’s gone through and you’re ready to pick up the keys to your new vehicle, you can choose from either click and collect or home delivery. All of our vehicles are now sanitised thoroughly as standard, so you can simply drive away as soon as you’ve got it!
We have also recently launched our platform allowing you to browse and buy new cars for the first time. You will have the absolute freedom to choose everything from the make, model and colour to engine size, insurance group and fuel type. Not only that, but you can also browse stock by monthly payment, including any finance deposit allowances where available.
We’ll give you a follow-up call to run through the handover process and answer any remaining questions or queries you might have. If you have any questions at any stage of the process, we’re just on the end of the phone or email should you wish to speak to a member of the team in person.
Start your online journey by visiting our website today!
hendy.co.uk
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