Celebrate the best in the business.
Hi All,
At Endeavour, we exist to bring people together in better, more enjoyable and more meaningful ways and we know that our team is critical to our success.
The Endeavour Group Imprint Awards have been created to recognise and celebrate the amazing contribution of our team as we strive to achieve our purpose of creating a more sociable future together, and leaving a positive imprint on the communities in which we live and work.
To reflect our focus on our customers and guests, as well as our cultural ambitions internally and externally, our award categories span ‘Customer & Guest’, ‘Culture’ and ‘Imprint’ and nominations can include both individuals and teams as we work end to end across our business to deliver great outcomes for our customers, our team and the community.
I encourage everyone to review these materials and nominate a peer or members of the team who embody the spirit of each award outlined in the handbook. I look forward to celebrating the best in the business with you when we announce the winners at the next Imprint Awards event in May 2023.
Thanks, Steve
Steve Donohue Chief Executive Officer
ABOUT THE IMPRINT AWARDS
Our logo is inspired by the imprint a bottle leaves on a surface, however the story of our imprint runs deeper than just a literal mark. It’s also the impression we leave on each other and our customers. The Endeavour Group Imprint Awards recognise those who best exemplify all that our imprint stands for.
Award Who
CUSTOMER & GUEST EXPERIENCE OF THE YEAR AWARD
CUSTOMER OUTCOME OF THE YEAR AWARD
INNOVATION OF THE YEAR AWARD
LIVING OUR VALUES AWARD
ENDEAVOUR SPIRIT AWARD
LEADING THE WAY AWARD
SUSTAINABLE FUTURE AWARD
PEOPLE & DIVERSITY CHAMPION OF THE YEAR AWARD
RESPONSIBILITY & COMMUNITY CHAMPION OF THE YEAR AWARD
CREATING A MORE SOCIABLE FUTURE TOGETHER AWARD
PEOPLE’S CHOICE AWARD
Individual and Team
Individual or Team
Individual or Team
Individual
Individual or Team
Individual
Individual or Team
Individual or Team
Individual or Team
Individual or Team
Individual or Team
CUSTOMER & GUEST EXPERIENCE OF THE YEAR AWARD
Those who are customer legends
Recognising and celebrating individuals and teams who have gone above and beyond to enable exceptional, meaningful experiences and create memorable moments for our customers and guests.
Who can be nominated: Individual and Team
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& GUEST
EXPERIENCE
CUSTOMER
CUSTOMER
Things to consider
If you know someone who truly understands their customers and guests and has tailored meaningful experiences for them, this award recognises that accomplishment. Perhaps they achieved outstanding customer or guest results or feedback. If that someone you’re thinking of took customer and guest experience to the next level, nominate them for this award.
Nominate here >
2022 WINNER
Jasmine (Jazzy) Hansen (BWS)
A true ‘customer legend’, Jazzy epitomises Endeavour’s value ‘We’re Real’.
With an exceptional work ethic and thirst for knowledge, she seeks challenge and responsibility - always looking for feedback and ways to improve. Jazzy’s remit is to bring joy to customers – a truly great employee.
Read the full story here >
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CUSTOMER OUTCOME OF THE YEAR AWARD
Those who gave us the edge
An award recognising an individual or team who delivered a new product or initiative that not only created an exceptional outcome for our customers by enabling them to come together to enjoy our products, places and experiences, but also gave us a competitive advantage.
Who can be nominated: Individual or Team
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CUSTOMER & GUEST CUSTOMER OUTCOMES
Things to consider
Perhaps someone you know has seen an opportunity, created something amazing from it and in turn, created real impact. If so, nominate them. Think about those who have helped deliver revenue, productivity growth, expanded our offerings or even achieved industry recognition on account of their efforts. This one’s for those who have significantly improved customer or guest experiences leading to incredible outcomes.
Nominate here >
2022 WINNER Harriet Wischer (MERCHANDISING)
Her ongoing commitment to the record-breaking Better Beer launch, from the constant management of supply issues, and the way she pushed its success throughout the business, captures her commitment to achieving an outstanding competitive advantage and exceptional outcomes for our customers.
Read the full story here >
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INNOVATION OF THE YEAR AWARD
Those who think outside the box
An award recognising an individual or team with a mindset for innovation who has collaborated to create a new and innovative product, service or initiative that delivered significant value to our customers, our organisation or our industry. This award celebrates the risk takers who make mistakes (under the right conditions), learn from failures and keep trying new things.
Who can be nominated: Individual or Team
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CUSTOMER & GUEST INNOVATION
Things to consider
Has someone you know created something new in their store, venue, workplace or role that has enhanced customer or guest experiences or outcomes?
Think about those who have enabled a support team to work more collaboratively, efficiently and effectively. Did those efforts lead to a positive business benefit?
If someone you know has improved on something that has helped expand or accelerate real impact, nominate them for this award.
Nominate here >
2022 WINNER Know It Ales Squad
(INFORMATION TECHNOLOGY)
The Know It Ales Squad created an award-winning Direct-to-boot service for Dan Murphy’s, providing customers with a unique and convenient service.
Making the complex simple - they utilised Number Plate Recognition technology, detecting a customer’s arrival, matching an order in the system, and alerting the team the customer has arrived.
Read the full story here >
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LIVING OUR VALUES AWARD
Those who are inspirational to us all
This award celebrates someone who personifies one or more of our values in what they do every day and leaves a positive imprint on those around them; recognising it’s not just what you do, but how you do it.
Who can be nominated: Individual
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CULTURE VALUES
Things to consider
Who are the role models you know who consistently live our values of being real, inclusive, and responsible? Perhaps you know someone whose attitude and effort constantly leaves a positive imprint on the teams around them. If that someone inspires because of how they connect with others with authenticity and care, and always welcoming everyone, while consistently doing the right thing, nominate them for this special award.
Nominate here >
2022 WINNER Con Stathis (SUPPLY
CHAIN)
Con consistently leads the way in supporting stores through his detailed knowledge of the supply chain. Amplifying our Values and Ways of Working, Con listens, is proactive, solution-focused and operates in a clear and positive manner. Con’s imprint is the effort and efficiency that he contributes daily to Endeavour.
Read the full story here >
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WAYS OF WORKING
ENDEAVOUR SPIRIT AWARD
Those who champion our ways of working
Celebrating those who know the positive impact we can make is far greater when we work together, and has truly championed our ways of working in how they have partnered with others to deliver outstanding value to our people, our business or our customers.
Who can be nominated: Individual or Team
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CULTURE
Things to consider
Think of those who work with spirit, and are team players. Those who constantly endeavour and strive for better. Who inspires you because of the positive impact they have on either yourself or others? Perhaps they inspire through their passion, knowledge, and enthusiasm. If you know a truly great collaborator, someone who, in the way they approach their work and those they work with, contributes to our greater purpose, this award has their name all over it.
Nominate here >
2022 WINNER Keah Dare
(ALH)
Keah is the lifeblood of the Balgownie Hotel - knows every local and is always willing to go above and beyond. Keah’s nurtured a team that is both positive and capable, helping them in their development to achieve their goals, while sharing a wealth of knowledge to allow them to succeed.
Read the full story here >
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LEADING THE WAY AWARD
Those who lead with purpose
Recognising someone who has demonstrated exemplary leadership qualities to leave their positive imprint on those around them. The way they support, inspire, recognise and grow others to achieve our purpose also connects to our bigger picture and helps deliver the best outcomes for Endeavour.
Who can be nominated: Individual
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CULTURE LEADERSHIP
Things to consider
This one’s for the role models who lead by example and make a positive imprint on others and our business. It’s for those who lead both themselves and their teams in a way that demonstrates our Leadership Framework behaviours. If you know a leader who is passionate about growing people, about leading teams to achieve our purpose, about delivering real outcomes, nominate them for this award.
Nominate here >
2022 WINNER Rhonda Inkson
(BWS)
Rhonda goes above and beyond, inspiring her team to do better. Some of Rhonda’s crowning achievements include making Area 8 more supportive of women’s empowerment and continually supporting diversity. Rhonda stands up for her team in difficult situations with fairness and offers support for team member issues.
Read the full story here >
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SUSTAINABLE FUTURE AWARD
Reducing our impact on the planet
This award recognises a team or individual’s passion and commitment to raising awareness and taking action through working together to leave a positive and sustainable imprint on our planet. Their contribution through ways of working, partnerships, continuous improvement or new initiatives to making a genuine, lasting difference helps us achieve our sustainability ambition of a positive imprint, made together.
Who can be nominated: Individual or Team
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IMPRINT PLANET
Things to consider
Do you know an individual or team that has helped contribute to our key environmental opportunities?
If so, this is the award to nominate them for. Perhaps you have an example of a piece of work that has gone above and beyond to reduce our impact on the planet and has achieved real and measurable outcomes. Maybe they have helped contribute to our sustainability goals by designing or implementing something in their store venue, workplace, or role. If that sounds like people you know, be sure to nominate them for this award.
Nominate here >
2022 WINNER Tyson Holbery (FORMAT DEVELOPMENT)
Tyson leads the Solar program within Dan Murphy’s, which has energised 50 stores, helping build a sustainable and energy efficient future. Tyson exemplifies how an individual’s passion can make the planet a better place. This initiative has touched so many of our values and has achieved brand, business and planet benefits.
Read the full story here >
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PEOPLE & DIVERSITY CHAMPION OF THE YEAR AWARD
Those who put people at the heart
Recognising an individual or team’s passion and commitment to championing an inclusive culture of diversity, acceptance and equality, where people are empowered to be themselves.
They unite our diverse business as one team with a shared purpose and their outstanding contribution has fostered a sense of belonging, safety and wellbeing. This has resulted in a positive social imprint and better outcomes for Endeavour and the diverse communities we are a part of.
Who can be nominated:
Individual or Team
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IMPRINT PEOPLE
Things to consider
Think of those who have left a lasting and positive imprint by being passionate about others feeling supported and empowered to be themselves. Who do you know that has achieved success in championing individual, human and personal rights, and ethics? Do you know someone who recognises people are the most important part of our business and community and puts people at the heart of what they do? Make sure those who unite others in a meaningful and purposeful way are recognised by nominating them for this award.
2022 WINNER
Proud Committee (ENDEAVOUR GROUP)
The newly created Proud @ Endeavour Committee moved at pace to create a launchpad for the business to live our value of ‘We are Inclusive’.
The Proud Committee has been instrumental in helping shape the incredible, inclusive culture at Endeavour Group, particularly for the LGBTQIA+ community.
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the full story here >
Nominate here > Read
RESPONSIBILITY & COMMUNITY CHAMPION OF THE YEAR AWARD
Supporting positive change
Recognising an individual or team’s passion and commitment to showing responsibility to our people, communities and future generations by working with others to drive positive change.
Their focus on doing the right thing by our customers, our people and our communities has gone above and beyond to truly help us lead in responsibility, create socially connected thriving communities, and leave a lasting positive imprint.
Who can be nominated: Individual or Team
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IMPRINT RESPONSIBILITY
Things to consider
Who do you know whose actions have contributed to building sustainable, responsible, socially connected, thriving communities? Perhaps you have an example of someone demonstrating their passion and commitment to acting responsibly in everything they do, driving positive changes in the community. Whether an individual or team, if they always offer a responsible hand in good times and bad, this award is for them.
Nominate here >
2022 WINNER Industry Support Initiative
(ENDEAVOUR MERCHANDISE TEAM)
This cross-functional team worked closely with suppliers facing challenges during COVID-19, to ensure they could help as much as possible. These efforts strengthened relationships with many smaller producers across the country who may not have survived the challenges, and the impacts and positive outcomes continue today.
Read the full story here >
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CREATING A MORE SOCIABLE FUTURE TOGETHER AWARD
Celebrate someone who brings out our best
This award recognises the true value of living and breathing our shared purpose of creating a more sociable future together. The winner will have demonstrated an exceptional example of, or who consistently demonstrates, embodying our purpose in a meaningful and impactful way.
Who can be nominated:
Overall Judges’ Choice award will be selected from review of all finalists.
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OVERALL JUDGE’S CHOICE
2022 WINNER Accomodation Team @ York on Lilydale (ALH)
The Accomodation team at York on Lilydale are constantly getting recognition from customers for their outstanding service to their guests with their exceptionally high standard in cleanliness. While housekeeping can be a physically challenging job on a daily basis, these ladies have also pushed though extreme heat conditions in summer and wet, freezing conditions during winter. Of more recent times Melbourne has battled with linen shortages, while other
accommodation properties have been closing down rooms, the team at York on Lilydale have tirelessly washed, ironed and folded hundreds of sheets, pillow cases and towels each day just to keep the rooms trading.
This group are delightful members of the staff, who receive many raving reviews. The department have an impressive wall in the laundry of many notes from hotel guests thanking the team for their comfortable stay at the hotel. They are much appreciated members of the team. Read the
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>
full story here
PEOPLE’S CHOICE AWARD
Our best amoung us
The People’s Choice Award recognises and celebrates the nomination story our people believe best demonstrates contribution to our shared purpose of creating a more sociable future together.
Who can be nominated:
All team members can vote for the People’s Choice Award winner. All finalists are eligible to win and voting opens when finalists are announced.
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OVERALL INAUGURAL
Nominate here.