Wags and Whiskers, March 2020

MARCH 2020 | VOL 6, ISSUE 3

By The Greater Flagstaff Chamber of Commerce

BECAUSE A

HEALTHY BUSINESS BECAUSE A CLIMATE AND A HEALTHY THRIVING BUSINESS COMMUNITY CLIMATE ARE INSEPARABLE AND A

THRIVING COMMUNITY ARE INSEPARABLE

ATHENA AWARDS

NORTHERN ARIZONA HEALTHCARE FOUNDATION

WAGS AND JOINT SESSION WHISKERS CHAMBER MEETING WITH CITY

GETTING TAILS WAGGING COUNCIL AND MAYOR ACROSS THE COMMUNITY

CHAMBERATHENA BOARD 2020 BOARD MEMBERS AWARDS FYP BOARD

2020 RECIPIENTS AND EVENT HIGHLIGHTS

CHAMBER ADVOCACY

HOUSING FEES AND CHAMBER ADVOCACY

Arizona Census: What you need to know

Every Arizonan counts The census counts every person living in Arizona.

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Your civic duty

$675 billion each year

$3,000 per person

The U.S. Constitution mandates that everyone in the country be counted every 10 years.

Distribution of $675 billion in federal funds is based on each state’s population.

It’s estimated up to $3,000 per person, per year is at stake for Arizona.

$20.5 billion

Arizona’s future

Arizona representation

More than $20.5 billion annually in federal funding supports critical programs in Arizona.

Census data gives leaders vital information to make decisions about building community centers, opening businesses and planning for our state’s future.

The census is used to redraw legislative districts and determine Arizona’s representation in Washington D.C.

7000ft | MARCH 2020 | VOL 6, ISSUE 3 | GREATER FLAGSTAFF CHAMBER OF COMMERCE

CONTENTS

WAGS AND WHISKERS PAGE 8

ATHENA AWARDS PAGE 10

05 06 07 08

PRESIDENT'S MESSAGE NEWEST CHAMBER MEMBERS WELCOME AND CONGRATULATIONS LEADERSHIP @7000ft NAHF

CHAMBER AWARDS PAGE 13

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ATHENA AWARD RECIPIENTS BUSINESS ADVOCACY: HOUSING FEES CHAMBER CHAMPION CRAIG MOODY BE LUCKY BE CHAMBER

ON THE COVER:

KAREN & STEVE BUTLER, WAGS AND WHISKERS PET RESORT PHOTO BY RAINA PAGE

GREATER FLAGSTAFF CHAMBER OF COMMERCE | MARCH 2020 | VOL 6, ISSUE 3 |

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INTRODUCTION @7000ft is published monthly by the Greater Flagstaff Chamber of Commerce with revenue from member dues, advertising and sponsorships. All rights reserved. Reproduction of the whole or any part of the contents of this publication, by any method or purpose whatsoever, without written permission from the publisher is strictly prohibited. Only Chamber members can advertise in @7000ft. To inquire about advertising please contact the Chamber.

Greater Flagstaff Chamber of Commerce 101 W. Route 66, Flagstaff, AZ 86001 (928) 774-4505 info@flagstaffchamber.com flagstaffchamber.com

CHAMBER LEADERSHIP Officers

Directors

Chair Mark Love Massage Envy

Monica Attridge Hozhoni Foundation

1st Vice Chair Clay McCauslin KAFF/KMGN Radio 2nd Vice Chair Guillermo Cortes Shepard-Wesnitzer, Inc. Treasurer Mark Harris

Terry Marxen Chevrolet Cadillac

Immediate Past Chairman Brenda Carter APS

Ex-Officio Joanne Keene NAU Executive VP Chief of Staff Dr. Colleen Smith President, Coconino Community College Randon Cupp Foundation Chair, Foothills Bank

Doug Bonate BBVA Compass Bank Colleen Brady Arizona Daily Sun Walter Crutchfield Vintage Partners Michael Horton Suddenlink by Altice Jacquie Kellogg West USA Realty Cecily Maniaci Toasted Owl Tyler Mark WestPac Construction Patrick Nackard Nackard Companies Fred Reese Little America Hotel Megan Roach FYP Director Richard Sanchez State Farm Insurance Flo Spyrow Northern Arizona Healthcare Kelly Tulloss Sutcliffe Floral Misti Warner Warner Companies Bryce Warren Twin Arrows Casino Resort

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BUSINESS INFLUENCERS

VIEW FROM THE CHAMBER PRESIDENT’S DESK Last month the Greater Flagstaff Chamber of Commerce & Northern Arizona Healthcare Foundation presented the Chamber’s Annual Luncheon and Athena Awards with an energetic and well received keynote address delivered

by Governor Doug Ducey. More than 600 movers and shakers from across the state, including local and state elected officials filled the High Country Conference Center to capacity.

During the meeting we showed our new marketing video, ‘I AM THE CHAMBER’ (including its bloopers) showing just a few of the many faces who make up the Greater Flagstaff Chamber business investors. We are grateful to each of you who attended and hope you enjoyed the time together as much as we did.

Chamber Awards were received by Craig Moody, Chamber Small Business Champion, Mammoth Restoration;Cecily Maniaci, Small Business Achiever, Toasted Owl Restaurants , Hoot Mart, Grand Canyon Spirits; and CT McMurry, Volunteer of the Year, QC Office Products. Each of these Chamber members showed a high level of business accomplishment and dedication to advancing the Chamber’s mission of building a healthy business climate and strengthening a vibrant community.

We are proud to say that in this issue you can read more about the ATHENA Award recipients including Jesica Barker, DancEvolution, ATHENA Young Professional and Dr. Colleen Smith, President, Coconino Community College, 2020 ATHENA recipient.

What a wonderful experience for 9 ATHENA nominees and 6 Young Professional nominees as the crowded room heard stories about their contributions to our community, their business success, and capacity to mentor other females along their career goals.

Our Cover Story features a small business that warms the heart of many in our community because they care for pets at Wags and Whiskers. I found myself giggling when I read their Q&A and think you’ll enjoy their profile as well.

JOIN OUR COMMUNITY, GROW YOUR BUSINESS, CONNECT & ENGAGE

Julie Pastrick President + CEO

Even though the largest fundraising event for the Chamber just happened in February we now turn our sights onto The Classic, the Flagstaff Chamber’s annual golf outing that proves to be a wonderful time for all teams engaged year after year. Taking place on Friday, May 8 at the Flagstaff Ranch Golf Club we hope you register your team online today.

In closing if there is one thing that I have learned about our local business community in recent years, it is the depth of our resiliency.

Just think about it for a moment. Through thick and through thin, through good times and through difficult times, there is one constant.

Our business community remains united, and committed to ever-strengthening our collective voice through your support of the Greater Flagstaff Chamber…where together we believe: a healthy and thriving business climate and a vibrant community are inseparable.

Thank you for your investment,

Become a member today!

Visit flagstaffchamber.com or call Kat Ross, Vice President of Investor Relations at (928) 774-4505

GREATER FLAGSTAFF CHAMBER OF COMMERCE | MARCH 2020 | VOL 6, ISSUE 3 |

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Welcome to the Chamber!

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CHAMBER WELCOMES & CONGRATULATES

RIBBON CUTTING

RIBBON CUTTING

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25

10 YEARS

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GROUND BREAKING YEARS

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25 5

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YEARS

1. Cindy's Divine Pet Grooming - Ribbon Cutting 2. TurnKey Vacation Rentals - Ribbon Cutting 3. Capstone Homes - 10 Year Anniversary 4. Coldwell Banker - 25 Year Anniversary 5. Doney Park Water- 25 Year Anniversary

STAY UP TO DATE!

ENews @flgchamber

@flagstaffchamber

EVERY OTHER TUESDAY IN YOUR INBOX!

GREATER FLAGSTAFF CHAMBER OF COMMERCE | MARCH 2020 | VOL 6, ISSUE 3 |

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LEADERSHIP @

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Advancing a Strong Community

Photo credit: Raina Page

KAREN & STEVE BUTLER WHAT BROUGHT YOU INTO YOUR BUSINESS OR PROFESSION? We had a business in Phoenix, and after selling it and finding this business, we loved the idea, the location change and the challenge of taking on a new project!

HOW LONG HAS YOUR COMPANY BEEN IN BUSINESS OR HOW LONG HAVE YOU BEEN IN THIS PROFESSION? The business was opened in 1998, we purchased it in 2012 and got to work adding the two camp yards, private pet suites, several more dens, artificial grass and many more upgrades to provide the best quality boarding for Flagstaff pets.

IF YOU COULD GO BACK AND CHANGE YOUR PROFESSIONAL PATH IN SOME WAY, WOULD YOU? IF NO, WHY NOT? Business wise, we would have looked for land rather then an existing industrial space and take more time to engage in seminars and classes right out of the gate. Personally, I wish we could have finished college.

WHAT DO YOU LOVE MOST ABOUT YOUR INDUSTRY? Meeting the pets! They are very funny and bring so much joy- you can’t have a bad day, they won’t let you! We also love our pet parents. Like us they only want the best, so they are very willing to learn, listen and help us have such a positive atmosphere, not only for the dogs but to work in as well. The excitement dogs have coming in to see their friends always brightens our day.

CO-OWNERS WAGS AND WHISKERS PET RESORT

1802 W Kristy Lane, Suite 300 Flagstaff, AZ (928) 214-9324

WHAT ADVICE WOULD YOU GIVE TO SOMEONE JUST STARTING OUT IN YOUR PROFESSION? Join the different groups out there for this industry, take seminars, meet your local vets, take HR classes, just become as knowledgeable about the industry as you can. Items you might not consider initially like chemicals, food, vaccines are things that you are going to need to be on top of, don’t let someone else educate you, do your own research.

Keep an open mind and a willingness to learn.

TO WHAT DO YOU ATTRIBUTE YOUR PERSONAL SUCCESS? Our marriage of 38 years! We both have different backgrounds and training but are willing to listen to each other (most of the time), share a good sense of humor and are willing to get dirty. We would never ask our staff to do something we aren’t willing to do ourselves.

DOES YOUR WORK DIFFER FROM THE EXTERNAL PERCEPTION OF WHAT YOU DO? IF YES, HOW SO? Yes, very much so. People don’t realize all the back-house stuff that goes on.

Lots of cleaning, paperwork, follow up, making sure vaccines are good, pets are healthy, training staff, physical labor, repairs, marketing etc...it's not just playing with pups all day! Preparation and maintenance for county inspections is pretty intense, and we are so proud to have gotten a 100% every year! Our own dogs stay here during the day with us and we want the best quality space for them as well as every animal we host.

WHAT DO YOU DO FOR FUN OR TO BALANCE OUT YOUR WORKLIFE? Dinners out, family time, and we love to take our 4-wheeler out in the forest roads and explore.

WHAT INSPIRES YOU OR REMOTIVATES YOU? Our grandchildren. We want them to be proud of us and to be able to say my Nana and Grampa were good at what they did. And as Steve always says, we have to look in the mirror every day and be able to smile back at ourselves.

WHY DID YOU CHOOSE TO PUT DOWN ROOTS IN FLAGSTAFF? The weather, community, and a relief from the Phoenix heat!

WHAT IS YOUR FAVOURITE PART OF BEING IN THE FLAGSTAFF COMMUNITY? The view, having four seasons and the night sky with beautiful stars! We love to sit outside at night and just look.

WHAT PART OF YOUR LIFE TODAY COULD YOU NEVER HAVE ANTICIPATED 10 YEARS AGO? Being able to live here in beautiful Flagstaff full time.

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CHAMBER ANNUAL MEETING & ATHENA AWARDS RECAP

WE GATHERED We nominated six Young Professionals, and nine women for the ATHENA Award.

WE ELECTED Mark Love was passed the gavel by Brenda Carter and is now offically the Chairman of the Chamber Board.

WE CELEBRATED YOUNG PROFESSIONALS Jesica Barker, DancEvolution, was the recipient of our 2020 ATHENA Young Professional Award.

WE LISTENED ABOUT OUR STATE We welcomed Governor Doug Ducey as our keynote speaker, and learned about all the great business that is happening in AZ. WE CELEBRATED WOMEN IN BUSINESS Dr. Colleen Smith, Coconino Community College, was the recipient of our 2020 ATHENA Award.

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AND THE RECIPIENTS ARE...

Dr. Colleen Smith President, Coconino Community College

Dr. Smith has lived a life of serving community, mentoring and being a true champion for women and the underserved for the past 40 years. Colleen is a first-generation college graduate, earning her bachelor's and master's at Texas A&M and her doctorate at Texas Women’s University. She has always been a pioneer for women entering male-dominated fields. In 1995 she took a position in Wyoming overseeing programs such as welding, electrical, mine maintenance, plumbing, and pipefitting – careers that are filled by mostly men which sets the tone for other women to follow in her footsteps. Also, Dr. Smith was the first female president of the Southwest Junior College Football Association. In 2016 Dr. Smith became the fifth president of Coconino Community College, serving 375 administrators, faculty and staff, and a student body of 9000 annually. And DR. COLLEEN SMITH today, only one in three college presidents are female which demonstrates her extraordinary Coconino Community professional excellence and her high-level talent that garners confidence and trust among her College peers in a male dominated arena. Under her leadership, she was able to secure a 1-million-dollar grant from Del E. Webb Foundation to allow the college to update its construction management facilities and add much needed classes in the trades. In her short tenure, she has created over a dozen collaborations in the Flagstaff community.

Colleen is committed to giving back to Flagstaff outside of her role at CCC. Dr. Smith is an active member of the Arizona Community Coordinating Council, United Way of Northern Arizona, ECONA, LAUNCH Flagstaff, and the Greater Flagstaff Chamber of Commerce. She has won more than a dozen distinguished leadership awards over the past years. Also, her passion for advancing and supporting women shines with leadership through the following organizations: Flagstaff Women’s Leadership, Arizona Women in Higher Education, League of Innovation Executive Leadership Institute and American Association of University Women. As an advocate for women, she has guided and advised students considering careers predominantly filled my men. Dr. Smith notably takes women under her wing, even opening her closet, to help young women advance to be strong leaders.

Jesica Barker Owner/Founder, DancEvolution

JESICA BARKER DancEvolution

Jesica founded DancEvolution in 2011 to teach her 3-year-old twin daughters to dance in their basement. She had a total of 10 girls at the time. In 2018, enrollment exceeded the capacity of their home and moved into a commercial building. Currently, Jesica has over 200 girls enrolled at her studio. During her 9 years as a dance instructor, she has impacted the lives of over 500 girls. Her annual revenue has grown over 600% since her first class. Jesica taught all classes until she bought the building. She now employs 4 women teachers who help with the busy schedule at DancEvolution. Jesica also recruits a half dozen other women to help with web design, costumes, social media, photography and more. One thing that makes Jesica and her business stand out is her installation of “LEAP” values, Love, Excellence, Accountability, and Positivity, among her students.

When Jesica is not busy with her empowering dancers, she is volunteering at her church mentoring women ages 11-18. She teaches these women lessons on faith, divine nature, individual worth, choice and accountability, good work, integrity, and virtue. She also sets up weekly activities to help women set goals in their spiritual, intellectual, social, and physical life. The activities include clothing and bedding drives for homeless shelters and Hope Cottage. They have also helped with the city’s Graffiti Busters program. Jesica also donates her time tutoring math to students. Finally, Jesica does outreach to the special need’s community, by donating her time and energy to a group of women with Down’s syndrome.

2020 COMMUNITY AWARDS The Ambassador of the Year - Alicia Jones, Nackard Pepsi Volunteer of the Year - CT McMurry, QC Office Chamber Champion - Craig Moody, Mammoth Restoration Business Achiever Award - Cecily Maniaci, Toasted Owl Cafe GREATER FLAGSTAFF CHAMBER OF COMMERCE | MARCH 2020 | VOL 6, ISSUE 3 |

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CHAMBER ADVOCACY: HOUSING FEE CONCERNS Mayor & Council to Consider Raising Fees 300% on New Commercial & Housing Development: City's Housing Fee Hikes Contrary to Affordable Housing On April 7, 2020, the Flagstaff Mayor and City Council will hear another request from City Community Development staff on raising current development fees on new commercial and residential development. The new fee hikes increase existing development fees 300%, and almost certainly make new housing development in Flagstaff more expensive. Housing developers pass the new fee hikes on to the home buyer in higher home costs. Flagstaff already has housing costs well above the national average. The Chamber receives quarterly cost of living studies, and Flagstaff's housing cost cumulative score for 2019 was well above 30% higher than the national average.

Those City Councilmembers & City Community Development Staff in support of the fee hikes argue "growth should pay for growth," implying the additional fees are needed for the City to provide services to new residents. This theory is patently false and misleading, as new residents in Flagstaff will pay property taxes directly to the City. That property tax revenue is supposed to go to the general fund for services.

Please take a moment and voice your concern about City policies that contribute to higher housing costs, higher rents, and higher prices on commercial goods. Visit our Greater Flagstaff Chamber of Commerce Action Center and send the Mayor and City Council a note about the proposed fee hikes.

Speaking of using your voice, don't forget to utilize this grassroots advocacy software under the "Take Action" page on our website to stay in the loop about business-applicable news like this and to easily access contact information for local and state representatives. Connecting with your elected officials and taking a stand on legislation that impacts your business is a crucial part of being an engaged business owner, and can help you see how the chamber is advocating on your behalf. Staying involved of upcoming decisions and showing the diversity and strength of our chamber community is crucial as we face business changes over time. Thank you to Foothills Bank for helping to sponsor our VoterVoice Initiative!

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CHAMBER CHAMPION & 2020 BUSINESS ACHIEVER AWARDS Greater Flagstaff Chamber Honors Small Businessman Craig Moody, Mammoth Restoration with 2020 Chamber Champion Award Mammoth Restoration is Flagstaff and Northern Arizona’s leading expert in emergency service restoration, remediation and repair of damage, due to water, fire, and rodent contamination. We understand that experiencing damage or loss can be one of the toughest and scariest moments of their lives. The homeowner may feel helpless and not knowing what to do next. At Mammoth, we are prepared to step in and help you with any situation you may be in. We will walk you through the process and guide you on anything you may need when it comes to getting your home back to its original condition.

Not only can we assist you with your emergency services, but our Rebuild Team can assist you with your remodels! Our Rebuild Team has the expertise to create an oasis for you and your family. With many years of expertise, our team is ready to take on any project.

At Mammoth Restoration, we are not only in the business of helping our wonderful clients, but we are supporting our local business partners! The Mammoth Team enjoys getting out into the community to stop in and say hi or donate to local charities/ organizations. We have donated to several local charities over the years including Nation of Patriots and various cancer charities. We also enjoy donating to local sports organizations to help support healthy kids including PrimeTime Athletics, the local High Schools, and Northern Arizona University.

For 17 successful years in business in Northern Arizona and Flagstaff, we are your hometown restoration company! Contact the Mammoth Team today to find out how we can clean it, restore, and get it right for you!

Greater Flagstaff Chamber Honors Businesswoman Cecily Maniaci, Toasted Owl Cafe with 2020 Business Achiever of the Year Award Cecily’s three favourite things are vintage salvage, food, and people.

One spring day while walking downtown Flagstaff with a dear friend discussing her new idea on how to combine her three favourite things, she came upon a small storefront in a bank on Birch Avenue for rent. Staring through the big glass windows, her mind went wild with ideas for her new shop. The space was small, but just big enough to make her dream a reality. The kitchen was very small with only a sink, convection oven and a three-plate burner and a toaster. Cecily created a small rotating menu that featured a breakfast burrito and three other dishes. She decorated the little shop with owls she had collected and the doors of the first Toasted Owl Café opened in the fall of 2013. With the help of her daughter’s Northern Arizona University friends as employees, the first restaurant had lines out the door, requiring a larger space.

Cecily then found an old house a mile away on 12 Mike’s Pike that she felt would be perfect for the new Owl. After extensive remodeling including a new kitchen, dining room, retail display space and a 1200 sq. ft. dog friendly patio, the new restaurant opened in November of 2015 with great success.

Feeding the need for an east-side location in Flagstaff, Cecily then found another space on Cortland St. After extensive remodeling, this location opened in March of 2017. The Toasted Owl Cafés have enjoyed tremendous acceptance and on the weekends, the dog-friendly patios are frequently packed, with lines of guests out the door.

Outstanding media coverage and “best of” awards continue to support the brand as being the “best place to have breakfast and lunch” in Arizona. Cecily says, “I have to pinch myself every morning when I wake up to know that this is not a dream. It just goes to prove that if you love what you do, then everything else will follow.”

Today, after thousands of meals, millions of smiles and a lot of hooting, the Toasted Owl Café® is now available as a franchise. If you’re a hands-on operator with lots of experience and financial ability and wish to open your own Toasted Owl Café®, you can learn more on their website!

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BE LUCKY, BE CHAMBER Small Business Drives Our Character

ANNUAL MEETING & ATHENA AWARDS

T THE CH INEMA A

AMBER

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7000 7000 ft | ftMARCH 2020 2019 | VOL| 6, ISSUE 3 | GREATER FLAGSTAFF CHAMBER OF COMMERCE | OCTOBER VOL 5, ISSUE 10 | GREATER FLAGSTAFF CHAMBER OF COMMERCE

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