Sagicor Swype Ezine

eZine EXPLORE PRICELESS CITIES UNDERSTANDING YOUR CREDIT CARD STATEMENT 7 REASONS TO USE YOUR CREDIT CARD FOR EVERYTHING

Earning & Redeeming

YOUR SAGICOR REWARDS

ISSUE.01 MAY 2017

CONTENTS 3

EDITOR’S NOTE

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EXPLORE PRICELESS CITIES

6

PAYMENT CHANNELS

7

FRAUD SMS

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UNDERSTANDING YOUR CREDIT CARD STATEMENT

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7 REASONS TO USE YOUR CREDIT CARD FOR EVERYTHING

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EARNING & REDEEMING YOUR SAGICOR INSPIRE REWARDS

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CASH ADVANCE MASTERCARD

EDITOR’S NOTE We’re happy to be sharing Swype with you again!

We want to be sure you are kept up to date on all that is happening and keep you educated about your Sagicor Bank Mastercard credit card and all that it can do for you!

Nioka L. Harrison Editor / Manager- Card Products

In this issue of Swype, we will be providing a lot of information with the aim to make you happier, safer and a more satisfied cardholder. Some of the topics included are how to manage fraud on your credit card, maintaining a good credit relationship with Sagicor Bank and of course more benefits you can enjoy!

Plus, we have an exciting summer campaign right now that will allow you to earn more rewards on your credit card account as well as give you a chance to win great prizes. Stay tuned!

Nicole Campbell

We appreciate your business and thank you for

Co-editor / Marketing ManagerCards & Channels

choosing Sagicor Bank.

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“GOOOOAAAAL!!!”

(WE’D LIKE TO HELP YOU YELL THIS AT A REAL MADRID VS FC BARCELONA MATCH)

Mastercard, the official sponsor of the International Champions Cup

Win a Trip for 2 to see Real Madrid vs FC Barcelona!

Mastercard® and Sagicor Bank could put you in the stands to watch

Real Madrid vs FC Barcelona at the International Champions Cup in Miami, on July 29, 2017! For every J$5,000 including GCT you spend using your Sagicor Bank Mastercard® from May 26 to June 30, 2017, you get a chance to win. Plus get an additional entry when you make a purchase on CaribShopper.com.

GRAND PRIZE INCLUDES:

2 tickets to the Economy airfare + 4 day/3 night match on July 29 stay at a hotel in Miami

All transfers acccording to agenda; City tour or shopping experience

Conditions apply.

See sagicorjamaica.com/promos/iccpromotion for complete rules Authorised by order under Section 58(3) of the Betting, Gaming and Lotteries Act.

VIP party at the Hard Rock Hotel

Travel Insurance and Assistance

EXPLORE PRICELESS CITIES As a Mastercard credit card cardholder, you can benefit from deals and discounts on the experiences you love with Priceless Cities. Simply visit www.priceless.com today to register for an account with Mastercard to unlock exclusive offers and experiences!

ENJOY TWO DISCOUNTED SPECIALTY PASTA ENTREES AT EVITA’S RESTAURANT Enjoy fine dining at Evita's in an authentic 1860s gingerbread house, complete with wooden floors and a mahogany bar. You can enjoy delectable Italian cuisine indoors or outdoors overlooking Ocho Rios' cruise ship piers. The menu focuses on Northern Italian food, with an extensive selection of creative Jam-Italian fusion dishes of fresh pasta, seafood, vegetarian and meat entrees.

ENJOY 15% OFF AT MARGARITAVILLE, OCHO RIOS Something is always cookin' at Margaritaville! Soak up some sun during the day with specialty cocktails and light bites and bring your dancing shoes for an evening of fun! Mastercard patrons will receive a 15% discount on all food, beverage and retail items.

ENJOY 15% OFF FOOD AND BEVERAGES AT BLUE BEATS, MONTEGO BAY Mastercard credit card cardholders are invited to enjoy 15% off on all food and beverages. The smallclub atmosphere at Blue Beats is comfortable with an intimate ambiance reminiscent of a prohibition era speakeasy, with its dim lighting and dark draperies.

Visitors can enjoy bar fare bites, wines and spirits, while enjoying the soothing sounds of jazz and blues.

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PAYMENT CHANNELS 1

Banking is even easier with our variety of payment options:

SAGICOR ONLINE BANKING Register for online banking today by visiting sagicorjamaica.com/OnlineRegistration.

You can: 1. Make credit card payments 2. Pay bills including Sagicor insurance premiums 3. View loans 4. Get e-Statements

SAGICOR EBANK

2

Cardholders are being encouraged to sign up and make use of the Sagicor e-bank app as it is more convenient than visiting a branch. The ebank app is available on ebank.sagicorjamaica.com.

You can: 1. Make bill payments 2. Receive outstanding and available balances via text messages 3. View monthly statements at your convenience 4. View transaction details 24/7 5. Transfer funds between Sagicor Bank accounts and other local bank accounts With the Sagicor e-bank app, you and your mobile are always connected. Manage your credit card account from any smart device when you download the e-bank app today available on the App Store and Android App Google Play.

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5. Order cheque books 6. Transfer funds between Sagicor Bank accounts and other local bank accounts 7. Request Manager’s cheques

SMS BANKING

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We offer the best SMS Banking experience that provides you with immediate access to your bank, 24 hours a day, 7 days a week. You can: 1. Receive alerts for transactions over J$20,000 2. Check balances 3. Receive foreign exchange rates 4. Pay bills 5. Transfer funds 6. View mini-statements Sign up today by logging in to your online banking platform, click on “Services” then select “SMS Banking Configuration" from the drop down menu.

IN BRANCH

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We have 15 branches across Jamaica, ready to serve you!

Visit our website at sagicorjamaica.com/find-alocation to see a full listing of all of our locations.

FRAUD SMS SMS messages are now being sent to all Mastercard credit card cardholders!

Credit Card debit of JMD$25,560 at BILLEXPRESSONLINE.COM, KINGSTON 5 approved on 24-JUN-17 11.17.

If not done by you, please contact SBJ at 1-888-SAGICOR.

As we continue to improve the security features on our credit cards, all Sagicor Mastercard credit card cardholders will receive SMS/text alerts for transactions over J$20,000. These alerts will instruct cardholders to immediately communicate with Sagicor Bank’s Client Contact Centre to verify certain transactions.

SMS will include the following transaction details: 1. Transaction Amount 2. Merchant Name 3. Transaction Date & Time 4. Number to call if transaction was not done by cardholder Fraud monitoring of transactions through this process is important!

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UNDERSTANDING YOUR CREDIT CARD STATEMENT

Every month, you’ll receive a statement that details a summary of your transaction and payment information. This will display total Purchases, Cash Advances, Interest and Payments, as well as your Total Earnings and Redemptions each month. You’ll need to pay attention to: 1 THE BILLING

AMOUNTS

Make sure the purchases listed are correct by comparing them to your own purchase receipts.

2 THE BALANCE DUE Keep your balance at an amount you can afford to pay off every month.

Also remember to save some available credit for emergencies.

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THE PAYMENT

3 DUE DATE

Paying bills on time is crucial to maintaining a positive credit history. When you are busy and responsible for many bills, it’s easy to forget when everything is due. However, over time, it could mean the difference between being approved or denied for other credit, such as a car loan or a mortgage. Many credit card companies advise making payment a few days before the specified payment due date to ensure receipt.

Signing up for Sagicor eBank is a good option to make paying on time convenient.

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THE MINIMUM PAYMENT

You need to pay at least this amount each month toward the entire outstanding balance.

Making substantial payments every month will help you keep the interest under control.

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THE PURCHASE INTEREST

This is how much you’re paying on purchases that have not been paid off in full by the payment due date. Whenever you carry an outstanding balance forward from the previous month, you’ll pay this monthly interest.

7 REASONS TO USE YOUR CREDIT CARD FOR EVERYTHING

1 THEY PROVIDE FREE SERVICES

AND PROTECTION

From travel assistance services to car rental discounts, your credit card provides extra services and protection that you wouldn’t normally pay for, but benefit from greatly, especially should the rare unfortunate thing happen.

2

IT BUILDS UP A GREAT CREDIT RATING

By charging and paying off up to thousands of dollars in expenses each month, you can build up a rock- solid credit rating. This makes it easier to access a loan from the bank at lower interest rates, with no security deposits required.

3 YOU DON’T NEED TO

4 RECURRING

PAYMENTS

Cell phone bills, utilities, cable, you name it. If you sign up for automatic billing through Sagicor eBank, you won’t have to worry about paying bills on a monthly basis – we’ve got it covered!

5 YOU GET THE

#BESTREWARDSEVER

You can earn 1 reward point every time you spend US$1 or J$100 with your Sagicor Bank Mastercard credit card. Choose any airline, any hotel, investment options, cash back and a variety of gift card options. For Rewards redemption, simply email SBJ_RewardsRedeem@sagicor.com or call 1-888-SAGICOR (724-4267).

CARRY CASH

By using your credit card, you don’t have to make stops to ATMs to keep enough cash in your wallet.

Not to mention, the less you have to deal with storing and keeping track of loose change, the better.

DID YOU

KNOW?

With your Sagicor Bank Mastercard credit card, you can enjoy a 10% discount on car rentals!

Visit sagicorjamaica.com for more details.

*Conditions apply

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EARNING & REDEEMING YOUR SAGICOR REWARDS Sagicor Bank Rewards is one of the most generous rewards programmes! You automatically earn 1 point for every J$100/US$ you make a purchase with your Sagicor Bank Credit Card.

TRAVEL on any airline, anytime; no blackout dates

Get CASH BACK and use it however you like

With INVESTMENT, enjoy today while securing your future

Sagicor Bank Rewards allows you to earn while you and your additional cardholder spend, and you can earn even more during special promotions that let you increase your rewards earnings fast! The more you spend, the more points you will earn! Be Inspired and choose how you reward yourself from the #BestRewardsEver!

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Book any HOTEL, anywhere you choose

GIFT CARDS from Amazon, Singer, MegaMart & more

To redeem your Sagicor Bank Rewards, simply visit sagicorjamaica.com, select “Personal” then “Credit Card Rewards” from the drop down menu, complete the online form and access your rewards.

CASH ADVANCE MASTERCARD Cash advances can be an important source of funds in an emergency.

While you don’t want to plan on using cash advances regularly, you might use them if you are short of funds and unable to charge an expense.

Our Mastercard credit cards may now be used at any ABM that Mastercards are accepted, both locally and internationally. Credit cards may be pinned at any Sagicor Bank branch.

EFFECTIVE JUNE 1, 2017, THE CASH ADVANCE FEES ON ALL MASTERCARD PRODUCTS WILL BE AS FOLLOWS:

MASTERCARD (ALL PRODUCTS)

CASH ADVANCE FEE (% OF CASH ADV. AMT)

Cash Advance Fee – In-Branch

7%

Cash Advance Fee – ATM (J$ & US$)

5%

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CONTACT US SAGICOR BANK (HEAD OFFICE) 17 Dominica Drive, Kingston, Jamaica

FOR CLIENT SERVICE AND EMERGENCY ENQUIRY Jamaica, Toll Free: 1-888-SAGICOR (1-888-724-4267) USA / Canada: 1-877-SAGICOR (1-877-724-4267) Europe/Worldwide: + 800-4-SAGICOR (+ 800-4724-4267) Email: SBJ_CardServices@sagicor.com